Principal Duties
To be responsible for providing efficient and effective administrative and/or customer service support to respond to service-specific needs including:
Postal duties
Undertaking reception duties
Monitoring of attendance levels
Photocopying and collating documents
Taking telephone messages
Inputting data onto computer systems, e.g., Arbor, Parent Pay
Using IT packages for word processing, spreadsheet and database applications
Dealing with customer requirements in a courteous and professional manner, taking advice from the School Business Manager when appropriate
To support parents using Parent Pay
To distribute letters and messages to classrooms
To receive orders and assist with checking and distribution
To welcome visitors to the school, ensuring that health and safety and safeguarding procedures are followed, including ensuring visitors sign in and out and escorting visitors as required
To assist with minute taking where required, taking minutes and preparing pagers for the governor’s meetings
Supporting SLT with admin tasks
To be familiar with a range of IT systems
To ensure effective use of office equipment and machinery and to make use of such facilities
To undertake word processing and other administrative/customer service work as required
To keep up with apprenticeship requirements assigned by the training provider, including meetings with the provider
To undertake research and collate information as directed by the School Business Manager and Headteacher
To train with and shadow the administration team to obtain experience of the various administrative functions within Heybrook Primary and Nursery School and the scope of work
To provide assistance to colleagues in allocated areas as and when appropriate
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Progression offered to the right candidate.Employer Description:Rochdale Council builds success and prosperity with our citizens and partners, whilst protecting our vulnerable people.Working Hours :32.5 hours per week 8.00am-12noon and 12.30pm to 3pm Monday to Friday.
Term-time only.Skills: Communication skills,Team working,Proud,Pioneering + Open,Committed to gaining Skills,Passionate....Read more...
Processing customer orders accurately and efficiently
Managing product returns and updating internal systems
Responding to customer enquiries by email and telephone
Providing professional and high-quality customer service at all times
Assisting with resolving customer issues and queries
Updating customer records and maintaining accurate information
Supporting general office and administrative duties
Liaising with warehouse and fulfilment teams regarding orders and deliveries
Monitoring inboxes and ensuring timely responses to customers
Using company systems to track orders and customer information
Assisting with filing, data entry and document management
Supporting the wider team with day-to-day administrative tasks
Completing all aspects of the Level 3 Business Administrator Apprenticeship including off-the-job training and coursework
Working towards developing the knowledge, skills and behaviours required within the Business Administrator standard
Attending relevant training sessions, reviews and meetings with your apprenticeship trainer and employer
Training:
Level 3 Business Administrator
A bespoke programme of technical and vocational training
Functional skills in maths and English*if applicable
The successful candidate will be assigned a dedicated work based trainer who will provide support and guidance throughout the course.
This Apprenticeship is delivered wholly in the workplace, the successful candidate will not need to attend any weekly sessions at the Grimsby Institute unless maths or English is required as part of the Apprenticeship. Training Outcome:
Possible permanent contract upon successful completion of the apprenticeship and further enhanced industry-based training
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence
Transferable skills that are invaluable in the wider world of work
Employer Description:The Online Fulfilment Centre is a growing fulfilment and logistics company based in Grimsby, supporting businesses across the UK and internationally with storage, picking, packing and dispatch services. Established from a successful e-commerce background, the company prides itself on delivering excellent customer service, building strong client relationships and supporting businesses of all sizes with their online order fulfilment needs.Working Hours :Shift pattern tbc. Operating hours Monday- Friday between 9am- 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Managing emails and general enquiries
Supporting administrative tasks such as data entry and document management
Assisting with appointment scheduling and diary management
Supporting HR administration tasks, including maintaining staff records, assisting with recruitment processes, policies and onboarding documentation
Ordering and monitoring office supplies
Providing support with reporting and basic data analysis
Supporting the wider team with day-to-day business operations and administration support
Liaise with Project leads and stakeholders
Ensure documentation is maintained in line with organisational standards
Contribute to a supportive team environment, offering assistance, sharing information and promoting a positive and solution focused approach
Embodying our core values of compassion, trust, collaboration, creativity and ambition in day-to-day work, contributing positively to the team and always aiming to provide the best possible service
Training:The apprenticeship training is delivered through a combination of workplace learning and regular Yeovil College delivery. This training will teach you the knowledge, skills and behaviours set out in the Level 3 Business Administrator standard. On completion the apprentice will receive Level 3 Business Administrator qualification.Training Outcome:After completing a Level 3 Business Administration apprenticeship, individuals typically progress into more responsible administrative or operational roles. This can include positions such as Senior Administrator, Team Coordinator, Office Manager, or Executive Assistant, where they take on greater ownership of tasks, support decision-making, and may supervise junior staff.Employer Description:
The GP Support Unit (GPSU) is here to help general practice in Somerset thrive.
We work alongside practices as a trusted partner - offering hands-on support, sharing expertise, and helping reduce the day-to-day pressures of primary care. Whether it’s backing service delivery, supporting innovation, or connecting practices with the wider system, we act as an extension of the team.
Our work is shaped by what practices tell us they need, and grounded in the values of collaboration, integrity, and enthusiasm. From strategic planning to on-the-ground delivery, we’re proud to support the people who care for Somerset.
Together, we strengthen general practice.
Working Hours :Monday to Friday. 8.30am - 5pm with an hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Creative,Initiative....Read more...
Office & Administrative Support:
The apprentice will play an important role in keeping the office running effectively by:
Managing incoming calls, emails, and enquiries, ensuring they are handled professionally and directed to the correct team members.
Supporting the creation, updating, and organisation of digital and paper based records.
Assisting with general office duties such as filing, scanning, data entry, and document preparation.
Helping maintain a tidy, organised, and welcoming office environment.
Customer & Community Engagement:
Angel Trust Trading interacts with a wide range of customers, supporters, and partners. The apprentice will support this by:
Providing friendly and helpful customer service both in person and over the phone.
Assisting with booking enquiries, order processing, or service requests depending on business needs.
Supporting community focused activities, events, or campaigns where required.
Ensuring all interactions reflect the organisation’s values of compassion, professionalism, and integrity.
Business Operations & Coordination:
The apprentice will gain experience in the operational side of the organisation by:
Assisting with scheduling, diary management, and internal communication.
Helping prepare reports, spreadsheets, and basic business documents.
Supporting stock management, supplier communication, or purchasing tasks where relevant.
Contributing to the smooth coordination of projects, events, or trading activities.
Digital & Systems Support:
Developing confidence with digital tools is a key part of the apprenticeship:
Updating internal systems and databases with accurate information.
Supporting social media updates, website content, or marketing materials under guidance.
Learning to use office software confidently, including email, spreadsheets, and document creation.
Training:Monthly tutor visits and dedicated 6 hours per week in the work place for off the job training.Training Outcome:Potential progression into roles such as Administrative Assistant, Customer Service Coordinator, Marketing Support, or Office Coordinator within Angel Trust Trading or the wider Angel Trust organisation.Employer Description:Angel Trust is a registered charity that supports people in need across County Durham.Working Hours :Monday to Friday 9 am – 5pm with 30 minutes unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative,Non judgemental,Patience,Positive attitude,Willingness to learn,Reliability,Punctual,Proactive approach....Read more...
Answering inbound calls and handling customer enquiries
Booking appointments and scheduling engineers
Managing emails and maintaining customer records
Preparing quotes, invoices, and job sheets
Updating internal systems and databases
Assisting with social media and marketing tasks (working with Castle)
Providing general office and administrative support
Training Outcome:What is the expected career progression after a Business Administrator Apprenticeship?
A Business Administrator Apprenticeship provides a strong foundation for progression across a wide range of industries, as administrative skills are transferable to almost every sector
Typical progression routes include:
Business Administrator / Senior Administrator:
Taking on greater responsibility, managing systems, supporting senior leadership, and overseeing key processes
Office Manager / Operations Administrator:
Coordinating teams, improving internal processes, and supporting the smooth running of the organisation
Specialist pathways, such as:
HR Administrator or HR Assistant
Finance / Accounts Assistant
Project Support Officer
Customer Service or Client Relationship Executive
Further Development Opportunities
Learners may progress onto higher-level apprenticeships, including:
Level 4 Business Analyst
Level 5 Operations / Departmental Manager
HR Consultant / Partner
They may also complete professional qualifications such as AAT (Finance), CIPD (HR), or ILM (Leadership & Management), depending on their chosen pathway.
Long-Term Career Potential
With experience and continued development, this apprenticeship can lead to roles such as:
Operations Manager
Business Manager
HR Manager
Project Manager
Overall, the apprenticeship develops key transferable skills including communication, organisation, problem-solving, digital systems, and teamwork, making it a versatile and future-proof career starting point.Employer Description:Based in Merseyside, we have now grown into a well respected business, serving households within Merseyside and surrounding areas.We offer a free, no obligation site survey to assess your needs. We will then compile a quotation for the work required.Therefore, we offer a range of heating and plumbing options, including boiler repair, servicing and installation.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills....Read more...
Fundraising Support
Assist with planning and delivering fundraising activities and campaigns
Attending and supporting at Fundraising events.
Supporting on volunteer management & recruitment
Support income streams such as community fundraising, events, individual giving, corporate support, or digital fundraising
Help research new fundraising opportunities and supporter prospects
Support donor care and stewardship, including thank‑you letters and supporter communications
Maintain accurate fundraising and supporter records using databases and spreadsheets
Business and Administrative Support
Provide administrative support to the fundraising and wider business team
Assist with data entry, reporting and basic financial tracking
Support meetings, events, and internal communications
Help maintain systems, records and processes in line with GDPR and best practice
Learning and Development
Complete all apprenticeship training, assignments and assessments on time
Actively seek feedback and support from line managers and tutors
Apply learning from training into day‑to‑day work
Training:Day-release training will take place at Burnley College.Training Outcome:Potential progression into further fundraising or business roles subject to performance and vacancies.Employer Description:Pendleside exists to promote and enhance quality of life for people with life-limiting illnesses, their families and carers; by delivering specialist and holistic palliative care, which addresses their individually assessed physical, psychological, social and spiritual needs.
Our care is planned and continually monitored to ensure appropriateness as needs may change. Effective communication with our service users, their families and their carers is fundamental to our relationship with them. Their confidentiality, privacy, dignity and choice are respected at all times.
Our multi-disciplinary approach facilitates integrated support in our inpatient, day service and outpatients and community services; in collaboration with other local care providers.
Care is underpinned by relevant research, best practice guidance and professional codes of practice.
Our care is free of charge to those we serve.Working Hours :Monday to Friday, 09:00 - 17:00, with 30 minutes for lunch.Skills: Communication skills,IT skills,Attention to detail,Administrative skills....Read more...
The role involves supporting patients in accessing healthcare services, handling appointments and enquiries, maintaining accurate records, and providing general administrative support to the Practice team while ensuring confidentiality and high standards of care.
Duties:
Greet and assist patients at reception and over the phone
Process appointment requests (urgent, routine, and future bookings)
Register new patients and update records and contact details
Handle repeat prescriptions and patient correspondence
Scan, file, photocopy, and process incoming/outgoing mail
Maintain a tidy reception and waiting area
Answer telephone calls and manage enquiries professionally
Open and close the Practice when required and ensure security procedures are followed
Support general administrative tasks and cover reception duties
Key Responsibilities:
Direct patients to the appropriate healthcare service
Provide excellent customer service as the first point of contact
Maintain accurate and up-to-date patient records
Follow Practice procedures, protocols, and confidentiality rules
Support health and safety, infection control, and security procedures
Promote equality, diversity, and respectful patient care
Work as part of the Practice team and support daily operations
Contribute to improving service quality and efficiency
Training:
Training will take place at Blackburn College one day a week
Training Outcome:
May lead to a full time role on successful completion of the Apprenticeship
Employer Description:Dr S K Nagpal, commonly known as William Hopwood Surgery, is an NHS general practice located on William Hopwood Street in the Audley area of Blackburn. The surgery provides a wide range of primary healthcare services for local residents, including GP consultations, chronic disease management, childhood immunisations, cervical screening, maternity and postnatal care, mental health support, and repeat prescription services. The practice serves patients in Audley and surrounding communities and offers both in-person and online access to healthcare through digital consultation and appointment systems.Working Hours :Monday- Friday 8:00am to 6:30pm pm (This is the surgery's opening times the hours for the Apprentice will be 30 hours.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative,Calm under Pressure....Read more...
The successful candidate will be primarily based on Commercial Reception, acting as a welcoming first point of contact for visitors, learners and staff. In addition, the apprentice will support a range of administration functions across different departments, providing a broad understanding of business support operations.
The Business Support Apprentice Administrator will provide administrative support across the organisation to help ensure the smooth running of day-to-day operations within Alliance Learning.
The role involves supporting different departments such as Business Support, Recruitment, Commercial / Sales and accounts.
Key Responsibilities:
Provide administrative support for different administration functions within Alliance Learning, to include Business Support, Recruitment, Commercial / Sales and accounts
Maintain accurate learner and employer records on internal information systems
Support learner enrolment and onboarding processes, ensuring documentation is completed accurately
Respond to general enquiries from learners, employers, and staff, ensuring queries are directed appropriately
Support Careers Education, Information, Advice and Guidance sessions for new apprentices
Cover Commercial Reception desk
Cover Student Support Desk when required
Data inputting into relevant departmental systems (registrations and certification, customer feedback, recruitment, sales, Business support)
Assist with data entry, document management, and filing (electronic and paper) for relevant departments
Manage incoming emails, telephone enquiries, and general correspondence, directing queries to the appropriate team
Minute taking for relevant departmental meetings
Communicate effectively with internal teams, tutors, assessors, and external stakeholders and ensure a high standard of customer service at all times
Attend a minimum of 3 careers events per calendar year
Promote Alliance Learning (all divisions) to all interested parties through a wide range of events
To administrate, facilitate and invigilate exams in line with all awarding organisation guidelines and JCQ procedures
Ensure confidentiality and compliance with data protection and organisational policies
Ensure that you uphold the company’s Safeguarding and Equality, Diversity and Inclusion policy at all times
Provide administrative support for internal audits, assist with preparations for external audits (e.g., from the Department for Education), and provide administrative support during an Ofsted inspection where applicable.
What You Will Gain:
A Level 3 Business Administration qualification
Valuable workplace experience
Ongoing support and training
The opportunity to work within a supportive and friendly team environment
Training:The training will be delivered at Alliance Learning. Learners will complete a face to face session every three weeks with two further study days to undertake activities given by the tutor and employer.Training Outcome:Full time role for the ideal candidate.Employer Description:Based in Horwich, Bolton, we have over sixty years’ experience in the training industry. We are part of the University of Greater Manchester Group, allowing us to offer Level 2 - Degree Apprenticeships.
We train around 300 Apprentices and 6,000 individuals each year to gain vital skills to take back to the workplace. Our staff have many years’ experience in their relevant training areas and have a friendly professional approach to training. We offer Apprenticeships and Training Courses at the highest quality available in the North West, helping people to develop, learn new skills and fulfil their potential. Whether it’s an Apprenticeship or a Training Course you are looking to complete, we have the training solution for youWorking Hours :Monday - Thursday 8.00am - 4.15pm and Friday 8.00am - 2.00pm.Skills: Communication skills,IT skills,Team working,Professional attitude....Read more...
You will provide administrative support for pupils, teachers and the whole school.
Reception Duties:
Welcoming, receiving, signing in and dealing with and directing staff, pupils, parents, school governors, school visitors and other stakeholders as appropriate.
Managing the staff, pupil, parents and visitor school entry system ensuring fully in line with school policy and expectations including producing and issuing visitor badges.
Operating the school’s main telephone, transferring calls, or taking and delivering messages as appropriate.
Managing the school’s main inbox, replying, forwarding messages and making appointments for staff as appropriate.
Managing the school’s public noticeboard, adding and removing content as appropriate. Administrative Support:
Receiving and sorting incoming mail for delivery to appropriate staff.
Recording, franking/ stamping and posting outgoing mail
Routine word processing, as and when required.
Assisting with the administration of Statutory Free School Meals and other local and global school meals schemes.
Assisting with the maintenance of the school's confidential computerised database of information (Management Information System: SIMS) on pupils and producing reports as required.
Assisting in the maintenance of the school’s filing and archiving systems.
General clerical and administrative tasks such as photocopying, printing, faxing, laminating etc. Safeguarding:
To have due regard for safeguarding and promoting the welfare of children and young people and to follow the child protection procedures adopted by Broughton Hall Catholic High School as outlined in the school’s Child Protection Policy.
To assist the Office Manager in enforcing the school vetting procedure, obtaining visitors’ vetting details e.g. DBS certificate, Photographic ID etc. for the Single Central Record. To assist staff in the day-to-day implementation of the school Visitor Policy.
To carry out designated school fire evacuation role and adhere to fire evacuation procedure in the event of a fire and during a fire drill.
To adhere to the school Health and Safety Policy and Lockdown Procedures. Supporting School:
To play a full part in the life of the school community, to support and contribute to its Catholic mission and ethos and to encourage and ensure staff and students follow this example.
To foster links between home and school.
To contact parents regarding absence and attendance.
To attend relevant in-service training.
Actively promote, comply and adhere to all school policies Demonstrate willingness to support new initiatives within the school.
To respect the confidential nature of the work being undertaken and any knowledge about individual student's personal and educational circumstances.
Participate fully in training, learning development and the school’s performance management system for support staff.
Training:
Business Administration, Level 3
Riverside College, Widnes - Fortnightly attendance
Training Outcome:There may be opportunities to apply for internal positions if these arise following the apprenticeship.Employer Description:Broughton Hall Catholic High School is a school in Liverpool, which teaches Year 7 to 13 pupils. Working Hours :35 hours Monday to Friday, 8.30am to 4pm, term time only.
Attendance at Inset days in mandatory.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental....Read more...
Administrative Assistant – Property Services (Compliance & HSE)Salary: Highly competitive, dependent on experience and skills + BenefitsHours: Full-time, permanent (Monday to Thursday 8.30am – 4.30pm plus Friday 8.30am – 4pm)Based at Ampleforth Abbey YO62 4ENClosing date: Wednesday 3rd JuneBenefits
Up to 8% employer-matched pensionLife assuranceFree lunch during working hoursFree on-site parking20% discount at the Tea room and Abbey ShopCycle to Work SchemeChristmas ClosureHistoric Houses and Yorkshire Great Houses, Castles and Gardens passes to borrowEmployee Assistance programmeRetail savings platform50% discount on fitness suite, swimming and other activities at St Albans Centre
About Ampleforth AbbeyAmpleforth Abbey is home to the UK’s largest Benedictine monastic community, rooted in the Rule of St Benedict. Our mission is to seek God through prayer and service, and to invite others to experience faith in action.Located in the Howardian Hills near York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room.Ampleforth Abbey Trust, a registered charity, works alongside the monastic community to support this mission. With around 60 lay staff, the Trust delivers on a five-year strategy, choosing a Future Together, to ensure a sustainable, faith-led future for the Abbey and its valley home.We are looking for an Administrative Assistant – Property Services who will embrace the opportunity to work in a charitable organisation for our monastic community,tearoom, employees and guests.Reporting into the Head of Property Services you will provide comprehensive administrative and operational support, with a strong focus on compliance, Health, Safety & Environmental (HSE) administration, contractor coordination, and property service documentation. The role ensures efficient management of records, statutory compliance processes, reporting, and departmental communications across the property portfolio.The successful candidate will be able to demonstrate excellent organisational skills alongside an authentic commitment to the ethos and values of the Abbey.If you enjoy working in a friendly peaceful atmosphere, meeting new people, being part of a hardworking team Ampleforth Abbey is perfect for you!Main Responsibilities but not limited to:-Administrative Support
Provide day-to-day administrative support to the Head of Property Services.Manage calendars, meetings, appointments, and departmental correspondence.Prepare reports, presentations, meeting minutes, and documentation.Maintain accurate filing systems, databases, and property records.Coordinate purchase orders, invoices, and expense processing.Answer the main switchboardWelcome visitors to the siteProcess the post for the site
Compliance Administration
Maintain compliance trackers for statutory inspections and certifications.Monitor expiry dates and ensure timely scheduling of inspections and remedial works.Support audits and compliance reviews by preparing and organising documentation.Ensure all compliance records are stored accurately and accessible for internal and external audits.
Health, Safety & Environmental (HSE) Support
Assist in the administration of HSE policies, procedures, and reporting systems.Maintain accident, incident, and near-miss records.Coordinate HSE training records and certification tracking.Support risk assessment and method statement (RAMS) administration.Help ensure contractors and suppliers submit required HSE documentation before commencing works.Assist with monitoring compliance with health and safety legislation and company policies.
Contractor & Property Coordination
Liaise with contractors, suppliers, tenants, and internal departments.Schedule maintenance visits, inspections, and service appointments.Track completion of reactive and planned maintenance works.Assist with contractor onboarding and documentation checks.Monitor service level agreements (SLAs) and escalate outstanding issues where necessary.
Reporting & Data Management
Produce regular KPI, compliance, and HSE reports.Maintain accurate property management and compliance databases.Assist in analysing service performance data and identifying trends.Support budget tracking and invoice reconciliation where applicable.
ExperienceYou will have:
GCSEs (or equivalent) including English and Maths.Business Administration qualification desirable.HSE or compliance-related training/certification advantageous.
Own transport required – located AmpleforthPrevious experience in an administrative or coordinator role.Strong organisational and multitasking skills.Excellent written and verbal communication skills.Proficient in Microsoft Office applications, particularly Excel, Word, and Outlook.Experience maintaining confidential and accurate records.Ability to prioritise workload and meet deadlines.
Desirable
Experience within property, facilities management, housing, or maintenance environments.Knowledge of compliance and HSE processes.Familiarity with CAFM or property management systems.Understanding of UK health and safety legislation and property compliance requirements.
Ampleforth Abbey Trust is committed to the highest standards of safeguarding. All appointments are subject to an enhanced DBS check and satisfactory references.Interested? If you feel that you possess the relevant skills and experience, then please submit your cv INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Looking for a varied part-time role where no two days are the same? This opportunity offers the chance to be the welcoming face of a busy environment, supporting both reception and administration functions within a friendly and professional team. In the Receptionist and Administrative Assistant role, you will be:
Welcoming and assisting visitors to reception, answering incoming telephone calls, handling queries and preparing incoming and outgoing postProviding general administrative support across the organisation as required
To be successful, you will need:
Administration, reception and customer service experienceIT skills including Outlook, Word and ExcelStrong verbal and written communication skillsThe ability to work independently and as part of a team, with discretion and confidentiality at all times Strong time management and organisational skills with the ability to prioritise workload
The successful candidates will be subject to an enhanced DBS check and satisfactory references.This is a temporary position for initially 5 weeks, working 2 days per week, 8.30am – 5.00pm with 1 hour lunch break (lunch included).You'll be based in Llandudno and on an hourly rate of £12.71 plus benefits including holiday pay, weekly pay and Corporate Conwy Ffit discountIf you're ready for a new challenge, please get in touch today.....Read more...
Entering sales orders
Raising manufacturing cards
Booking in and issuing manufacturing orders
Updating/checking stock
Producing packing lists/Raising despatch notes
Sales invoices
Raising purchase orders
Booking in goods received
Filing
Speaking to suppliers/customers
Email correspondence
Assist the senior office administrator with administrative tasks in the day to day efficient running of the office
Training:
Business Administration Level 3 qualification
Functional Skills Level 2 in maths and English, if required
The training will be carried out at the business, no day release will be required
The coach will do a visit once monthly
Training Outcome:
Full-time employment if successful throughout the apprenticeship
Employer Description:With nearly 150 years experience B.B. Price Ltd are the UK's principal manufacturers of galvanized forging and presswork for the overhead line industry. Their processes include Forging, Galvanizing, Laser Cutting, Pressings, Threading.Working Hours :Monday - Friday, 9.00am - 4.00pm. 1 hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative....Read more...
Key Responsibilities:
Supporting Client Relationship Managers in maintaining and developing client relationships
Conducting research and gathering information on clients' financial situations and goals
Helping to prepare client reports, presentations, and other materials
Providing administrative support to the team, such as managing calendars, scheduling appointments, and maintaining records
Collaborating with internal stakeholders
Staying up-to-date on industry trends, market developments, and regulatory changes
Assisting with project work, such as data analysis and business development activities
Training Outcome:You may be offered a permanent role within the Bank, taking on an Assistant Client Relationship Manager role using specific expertise or knowledge developed during the apprenticeship.Employer Description:Bank J Safra Sarasin is an international banking group committed to sustainability with a focus on continuity, solidity and long-term added value.
We are a privately-owned Group with a heritage reaching back to 1841 and are fully committed to private banking and asset management, and to the long-term strategic objective of focusing on clients, solidity and stabilityWorking Hours :Monday - Friday 9.00am - 5.30pm (1 hour unpaid lunch) - Fully on-site in the Mayfair Office.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Initiative....Read more...
You will provide clerical, administrative and secretarial support, including:
Answering telephone calls
Taking messages
Using office equipment
Reception
Post room duties
In addition, skills, knowledge, and experience will be developed in all aspects of business administration within a public sector environment whilst working towards a level 3 in Business Administration.Training:
The successful applicant will achieve a Level 3 Business Administration qualification
Training Outcome:
The successful candidate on completion of their apprenticeship will have the opportunity to apply for any related vacancies as and when they arise
Employer Description:Hartlepool is a vibrant and energetic town. As an authority we want to make Hartlepool the best it possibly can be and want dedicated, driven and committed staff to help us achieve that. The authority is structured into 7 departments: Adult Services and Public Health, Children's Services, Housing Growth and Communities, Finance, IT and Digital Services, Neighbourhoods & Regulatory Services,Legal, Governance and HR and The Office of The chief Executive collectively the departments provide vital services to the publicWorking Hours :Monday to Thursday, 8.30am - 5.00pm. Friday, 8.30am - 4.30pm.Skills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
The successful candidates will support a variety of sales, estimating, commercial and administrative activities.
Duties may include assisting with customer enquiries, preparing quotations, updating business systems, supporting project administration, maintaining records, assisting with procurement activities and providing general office support.
Full training, mentoring and development will be provided throughout the apprenticeship.Training Outcome:Successful apprentices will have the opportunity to progress into permanent roles within sales, estimating, project coordination, procurement, administration or wider commercial functions, depending on aptitude, performance and business requirements. Fastline is committed to developing and promoting talent from within wherever possible.Employer Description:Fastline Steel Services UK Ltd is a leading UK manufacturer and supplier of steel perimeter security and fencing systems, serving customers across construction, infrastructure, utilities, education, sport and industrial sectors. Operating from facilities in the Midlands, Liverpool, Bristol and Stoke, Fastline is investing in the continued growth of its sales, commercial and operational hub and is committed to developing talented individuals through long-term career opportunities.Working Hours :Monday to Friday 9:00am – 5:00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Positive attitude,,willingness to learn,professional manner,reliability....Read more...
As a Sales Administrator, your main responsibilities will include but are not limited to:
Calculation and presentation of quotations, in a timely manner
Following up with customers to determine the competitiveness of quotes
Order processing and general administrative duties
Answering incoming sales calls
Order despatching
Any other duties needed
Training:
Business administrator Level 3 Apprenticeship Standard
Weekly off-the-job training
Bi-weekly virtual or face-to-face learning session
Training schedule has yet to be agreed upon, further details will be made available at a later date
Training Outcome:
Upon successful completion of the apprenticeship, there could be a potential full-time position offered to the right candidate
Employer Description:Surespan are one of the leading UK manufacturers of roof access hatches and floor access covers offering a range of roof hatches, floor doors, ladders, smoke vents and glass roof-lights. Products are available in standard and bespoke options with quick turnaround times.Working Hours :Monday - Thursday, 8.30am - 5.00pm and Friday, 8.00am - 3.30pm (breaks to be confirmed).Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative,Reliable....Read more...
This is your opportunity to work within a professional dental practice while studying for your
Level 2 Customer Service Practitioner apprenticeship with Tempdent, alongside Dental Receptionist
specific training. You’ll develop the skills needed to provide excellent patient service and
support the smooth running of a busy dental practice.
Key duties may include:
Greeting patients and welcoming them into the practiceManaging appointment bookings and diary systemsHandling patient enquiries both in person and over the phoneProcessing payments and maintaining accurate patient recordsSupporting the dental team with administrative tasksEnsuring a positive patient experience from arrival to departureMaintaining confidentiality and professionalism at all timesTraining:Provided by Tempdent:
• Level 2 Customer Service Practitioner Apprenticeship
• Dental Receptionist specific training
• Functional Skills (if applicable)
• Flexible online delivery model
• Induction and regular progress supportTraining Outcome:Possibility of a full time role after the completion of the Apprenticeship and progression within the practice.Employer Description:This welcoming dental practice supports apprentices with ongoing training and opportunities for professional development within dental administration and practice management.Working Hours :Monday 9-6:30Tuesday 9- 5:45Wednesday 9- 5:15Thursday 9- 5:15Friday 9- 4:30Skills: Administrative Skills,Attention to Detail,Customer Care Skills,Initative,IT Skills,Non judgemental,Organisational Skills,Problem Solving Skills,Teamworking,Communication Skills,Professionalism,Telephone Skills,Time Management....Read more...
Principal Duties:
1 To be responsible for providing efficient and effective administrative and/or customer service support to respond to service specific needs including:
Postal duties
Photocopying and collating documents
Taking telephone messages
Inputting data onto computer systems
Using IT packages for word processing, spreadsheet and database applications
Dealing with customer requirements in a courteous and professional manner, taking advice from the Admin Manager when appropriate
2 To be familiar with a range of IT systems.
3 To ensure effective use of office equipment and machinery and to make use of such facilities
4 To undertake word processing and other administrative/customer service work as required.
5 To undertake research and collate information as directed by Business Support Management.
6 To train with and shadow the Business Support Team to obtain experience of the various Administrative functions within Children’s Services scope of work.
7 To provide assistance to colleagues in allocated areas as and when appropriate.
Secondary Tasks:
1 To participate in council programmes of in-service training as a trainee and when required as a trainer facilitator.
2 To undertake such other duties and responsibilities of an equivalent nature as may be determined from time to time by the Service Head (or nominated representative) in consultation with the postholder (and if he/she so wishes, with his/her Trade Union representative).
3 To assist when required in activities to promote and publicise apprenticeships within the council.
4 Maintain a daily record of tasks performed in the form of a diary to show personal progress.
5 To undertake such other duties and responsibilities of an equivalent nature as may be determined by the Principal Manager (or nominated representative) in consultation with the apprentice and, if they wish with their trade union representative.Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Progression offered to the right candidate.Employer Description:Rochdale Council builds success and prosperity with our citizens and partners, whilst protecting our vulnerable people.Working Hours :37 flexible working hours in accordance with the needs of the service, to include evening and weekends.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Number skills,Team working,Pioneering and Open Approach,Proud,Passionate....Read more...
Data Management & Reporting
Maintain and update learner and apprentice records on the PICS system (including pre-apprentice and apprentice data)
Update and manage internal spreadsheets and databases with current, accurate information
Extract, evaluate and present data findings to support operational or learning decisions
Produce regular reports for internal teams and stakeholders
Digital Learning Support (Moodle)
Work with the Resource Manager to research and add new learning resources to the Moodle platform, including content, images and videos
Create and upload quizzes, questionnaires and interactive activities to enhance learner engagement
Ensure all Moodle resources are formatted correctly, accessible and aligned with learning objectives
Troubleshoot basic content issues and assist learners with access queries
Learner Feedback & Evaluation
Collect learner feedback from a variety of sources (surveys, quizzes, Moodle analytics, Kahoot sessions, etc.)
Analyse feedback to identify trends, strengths, and areas for improvement
Prepare feedback summaries and reports for internal use
Support the Resource Manager with implementing improvements based on findings
Administrative Support
Assist with general office and administrative tasks, including record filing, correspondence, scheduling, and coordination
Support the set-up of events, presentations or learner activities when required
Maintain professional documentation and update folders or systems as directed
Adhere to privacy, data protection and safeguarding policies in all administrative duties
Communication & Collaboration
Work collaboratively with internal teams, trainers, assessors and external stakeholders
Communicate effectively with learners to support access to learning materials and resolve queries
Represent the organisation professionally at all times in written and verbal communications
Training:
An apprenticeship includes regular training at Protocol Consultancy Services in Birmingham (B3 2NH) with the training organisation
English and maths Functional Skills (if applicable)
Minimum of 6 hours off-the-job training per week at employer premises
One day per month training at Protocol Consultancy Services in Birmingham City Centre
Training Outcome:
Business Administrator Level 3 or Digital Support Technician apprentice at Protocol Consultancy Services
Employer Description:We are an approved Work-Based Training Provider for the Department for Education. PCS is part of the Protocol Group of Companies and is a trading name of Transworld Publications Services Ltd. We deliver training across the West Midlands.Working Hours :Monday to Friday, 8.00am to 4.00pm.
30 minutes unpaid lunch break.Skills: ....Read more...
Duties to include:
General administrative duties linked to below tasks
Contact potential or existing customers to inform them about a product or service using scripts
Answer questions about products or the company
Ask questions to understand customer requirements and close sales, trials and demonstrations
Direct prospects to the field sales team when needed
Enter and update customer information
Handle grievances to preserve the company’s reputation
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information
Use initiative and think outside of the box when things do go to plan
Assist in the creation of strategies and implement them
Assist with the administration of trade shows and attend to promote the company
Understand marketing strategies and how to implement
Plan marketing activities with print and social media, supporting in an administrative capacity
Maintain admin records of marketing activities
Training:
Business Administrator Level 3 Apprenticeship Standard
Level 2 English and maths Functional Skills (if applicable)
Training will take place at Protocol B3 2NH 1 day per month
Training on-site at the employer
Training Outcome:
Progression route to a team leader
Employer Description:Here at EDIT Ltd (registered as Education & IT Ltd), we offer IT services that include IT support, cybersecurity, disaster recovery solutions, mailing and productivity solutions, and more.
Our bespoke software solutions have produced Entrée Visitor and Contractor Management, which is directing the company into the exciting area of being a Software Solutions Provider. Add-ons to Entrée include incident management for health and safety compliance and resource booking, allowing the end-user to assign hot desks, parking spaces, keys, etc. We see ourselves as solutions providers to problems using technology. We aim to make the lives of clients easier and more efficient to allow them to focus on the things that are important to them.
Our ambition is to grow the company with our existing products, the development of new products, and to chase tenders that solve unique problems.Working Hours :Monday- Friday- shifts flexible and to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Initiative,Patience,Active listener,Good inter-personal skills,Sel-direct learning,Problem solving,Maintain focus,Sales skills,Marketing inc social media....Read more...
Arrange and manage course bookings
Assistance with course delivery administration
Arrange client appointments/visits
Answer calls to the office, take sufficiently detailed messages and transfer calls as appropriate
Maintaining the CRM System to ensure that the client records are updated and accurate
Filtering and replying to emails
Liaising with colleagues and clients
Preparing client care letters and terms of engagement
Use of IT Systems such as Office 365, Xero, Cademy, Monday.com. Capsule, GoCardless, Stripe as well as our own internally developed Compliance software
Providing administrative support to the internal and external team of consultants
Assisting clients with our bespoke compliance software
Administrative tasks involved in obtaining and maintaining Quality Assurance Standards
Drafting documents
Assisting with other duties as necessary
Training:
Online attendance with Loughborough College within the first 15 months, one morning per week with on-site sessions in the afternoon to assist with portfolio building and preparation for End Point Assessment
Diarised visits from a dedicated Trainer/Assessor
Attendance to Loughborough College for Functional Skills (if required)
On-the-job training
Off-the-job training
Training Outcome:Progress to an employed position in either administration or in a compliance-related role.Employer Description:DG Legal are the largest provider of strategic and compliance services operating in England and Wales. We offer support to law firms with their day-to-day compliance obligations. We have a small internal team of consultants with a wider network of highly experienced remote based consultants who are leading experts in their field.
We offer advice and assistance to Lawyers in a number of areas and a broad range of these are outlined below:
• Quality Assurance Accreditations – Lexcel, SQM, CQS, WIQS
• AML Compliance
• UK GDPR and Data Protection
• SRA Complaints Handling
• Legal Aid Contract Compliance
• New SRA, BSB and IAA Firm Authorisation
• SRA Transparency Rules
• SRA Standards and Regulations
• General Business Development – marketing, strategy and management
Most of our clients instruct us on a retainer basis and therefore pay us a monthly fee for our services and retain our advice and assistance on an ongoing basis.Working Hours :Monday - Friday: between 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
Administrator – Paddock Wood
Hours: Monday to Friday, 8:00 am – 4:00 pm
Industry: Heavy Industry
Are you a hands-on Administrator who enjoys variety in your day and thrives in a busy, down-to-earth environment? Our client, a well-established business in the heavy industry sector, is looking for an all-round Administrator to join their friendly team based in Paddock Wood.
What You’ll Be Doing
- Processing orders, taking payments, and maintaining accurate records and documentation
- Recording all visitors and customers coming in and out of the site
- Supporting various departments with general administrative duties
- Keeping things running smoothly in a fast-paced, hands-on environment
- Liaising with people from all walks of life — from customers to drivers to production teams
- Providing excellent customer service to clients and suppliers, both over the phone and face-to-face
- Answering incoming calls and responding to customer enquiries promptly and professionally
What We’re Looking For
- Previous experience in an administrative role
- A confident communicator who’s comfortable dealing with a wide range of people
- Strong organisational skills and attention to detail
- Someone flexible, proactive, and ready to turn their hand to anything
This is a great opportunity for someone who likes to be busy, enjoys variety, and takes pride in keeping things organised.
If this sounds like you, apply today! We’d love to hear from you!
KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy.....Read more...
Your role will involve handling customer enquiries professionally and completing paperwork accurately to help ensure the fleet remains safe, compliant and cost‑effective.
Working alongside experienced colleagues and external suppliers, you’ll provide reliable administrative and technical support that contributes to a well‑organised, high‑performing fleet service for the Council.
Training Outcome:A permanent role within the company (subject to funding).
Employer Description:Coventry is a city that is changing fast and we’re looking for skilled people to join our team and help take us into a bright new future. We are a city that is going places with an inspiring, world-famous history and exciting times ahead. A great place to live and work and it’s getting even better - and having the right infrastructure is vital. We particularly welcome applicants from minority ethnic backgrounds, applicants who have a disability and applicants who are from the LGBTQ+ community to apply for our senior leadership roles. That’s why we are looking for people who are passionate, dedicated people who, like us, are determined to make real, positive change to Coventry.Working Hours :Monday to Friday, 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
To be responsible for administration procedures being followed in service buildings e.g. visitor books, ensuring people sign in and out of the building and the issuing of a visitor’s pass, answering telephone, filing information
To provide direct admin support for relevant staff and the service where required e.g. organisation of room bookings, booking service users onto required sessions/courses, photocopying, printing
To provide reception cover and administrative support for other Family Hub buildings across the Neighbourhood as and when appropriate
Work towards and complete the Customer Service L2 Apprenticeship programme
Undertake varied duties as set out by the placement line manager
Undertake different roles within the placement team as directed to support learning and development
Training:
Customer Service Level 2 Apprenticeship Standard
Apprenticeship learning will take place in the workplace & at Rochdale Training one day per month
Training Outcome:Progression is offered to the correct candidate.Employer Description:Rochdale Council builds success and prosperity with our citizens and partners, whilst protecting our vulnerable people.Working Hours :37 hours per week - Monday to Friday - Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Creative....Read more...
Provide day-to-day administrative support to the tank teams.
Maintain accurate information in transport management systems (TMS) and databases.
Prepare, update, and check delivery schedules, driver paperwork, and transport documentation.
Communicate with drivers, suppliers, and internal teams to share updates to resolve queries.
Assist with analysing performance data and supporting continuous improvement initiatives.
Help monitor live transport activity and support planners with scheduling and route planning.
Training Outcome:This opportunity provides an opportunity to develop the skills and knowledge needed to progress into a planning role.Employer Description:Royal Den Hartogh Logistics is a leading logistics service provider for the chemical, gas, polymer, and food industries. Founded in 1920 in the Netherlands, our family-owned company strongly focuses on safety and sustainability. Together with our customers and suppliers, we develop smart logistics solutions that contribute to a more efficient supply chain. We operate worldwide with 54 locations in 27 countries. Our team consists of over 2,600 employees, and we manage a modern fleet of 25,000 tank containers, 5,000 dry bulk containers and trailers, 575 tank trailers, and nearly 900 trucks.Working Hours :Monday to Friday, 8.30am to 5.00pm, with one hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
