Apprentice Client Broker

Ensure accuracy, efficiency and productivity when dealing with clients, colleagues, and insurers. Develop and maintain collaborative, respectful, and professional working relationships with clients, colleagues and insurers. Provide effective and efficient administrative support to Account Directors and other client brokers. Actively seek feedback and testimonials from clients and business partners and respond to feedback received. Resolve enquiries in a timely and efficient manner to achieve excellent client service standards. Ensure all business activity fully complies with FCA regulation and company procedures as detailed in the Conduct Policies and Guides to Best Practice. Follow the company’s policies, procedures and functions associated with the role.

Training:

You will study one day per week, either online or face-to-face with our training provider, Skills North East.

Training Outcome:

Progression within the company.

Employer Description:
NC Insurance is a leading independent insurance broker providing expert advise and tailored solutions to businesses, charities, and individuals. With a strong reputation build on trust, service and community values, they work closely with clients to protect what matters most – offering specialist cover, risk management support and claims assistance across a wide range of sectors. We offer a supportive, values drive workplace where your growth and development truly matter. You’ll be part of a passionate and friendly team that puts integrity, service and innovation at the heart of everything they do.

Working Hours :
Monday-Friday 9am-5pm (1 hour lunch).

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience