Helpdesk Administrator

Helpdesk Administrator – 6–12 Month FTC (Potential to Become Permanent)
Location: Borehamwood
Salary: £30,000 per annum
Start Date: ASAP

A leading organisation based in Borehamwood is seeking a proactive and organised Helpdesk Administrator to join their team on a 6–12 month fixed-term contract, covering maternity leave. There is strong potential for the role to become permanent.

Key Responsibilities:

Serve as the first point of contact for all helpdesk and facilities-related queries

Log and manage requests, ensuring they are resolved or escalated appropriately

Coordinate with internal departments and external contractors to complete tasks efficiently

Maintain accurate records and update systems as required

Provide general administrative support to ensure smooth daily operations

Requirements:

Previous experience in a helpdesk or facilities administration role

Strong communication and customer service skills

Highly organised with the ability to manage multiple priorities

Confident using Microsoft Office and helpdesk management systems

Able to work independently and within a team

Additional Information:

Full-time, site-based role in Borehamwood

Free onsite parking

Immediate start available

If you're detail-oriented, customer-focused, and ready to hit the ground running, we’d love to hear from you.

Please apply online or send your CV directly to abbie@cbwstaffingsolutions.com