This is a fantastic opportunity for an enthusiastic and hard-working candidate with a genuine interest in business to work and train as an apprentice in a fast-paced office environment.
As a business apprentice, you will carry out a wide range of administrative duties whilst supporting members of a busy team. This is an excellent opportunity to learn and progress in a varied and interesting role within a well-established company.
On and off-the-job training and professional development will be completed in the workplace, and delivered by Nelson and Colne College Group.
You will spend time across each area of the business providing administrative support and gaining experience of different departments, including working with the sales department, office, accounts, and production teams to accurately prepare and process all sales and office administration.
Duties include:
Ensure all sales administration, production and order forms are accurate
Dealing with customer enquiries via telephone and email
Proactively updating customer orders
Providing technical support to customers queries (following training)
Preparing and updating sales quotations
Providing administrative support to other departments
Delivering high levels of customer service at all times
Contacting customers via telephone or email
Training Outcome:Potential for a permanent position within the business and career development on successful completion of the apprenticeship for the right candidate.Employer Description:Established in 1987, Beta Group has grown to become one of the country’s leading air filtration and engineering service specialists. We operate with 3 divisions - Air Filtration, Spraybooth Services, Building Services. Beta Group Ltd are growing rapidly and we are looking for an enthusiastic outgoing person to join our team to offer support to various departments.Working Hours :Monday - Friday, 40 Hours per week, times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative....Read more...
We are seeking a motivated apprentice to join our London team based in Hounslow. This role offers a unique opportunity to gain hands-on experience, predominantly supporting the Customer Service team as well as providing support to other business areas as needed.
This apprenticeship offers structured training and mentorship in Customer Service and the chance to build a solid foundation for a career in Customer Service. Recruitment for this position will be in conjunction with our chosen apprenticeship provider.
Responsibilities:
Proactively provide customers with accurate track and trace information and escalate where necessary to second line customer support.
Present a professional image of the company to all at all times.
Receive and resolve customer service queries and/or complaints in a timely manner.
Respond to customer requests for collections, ensuring all service-related issues are met.
Liaise with the appropriate service supplier to arrange collections where necessary.
Record full and timely details of all customer contacts within relevant systems.
Ensure accurate documentation is completed and passed to relevant internal department/s where necessary.
Ensure all reports are completed accurately and in a timely manner.
Ensure all customer service and sales procedures are followed at all times.
Maintain an awareness of operational and routing procedures.
Escalate all problems that cannot be resolved to the Customer Service Manager.
What do we offer?
Apprenticeship Salary.
Life Assurance 2 x salary.
25 days holiday per annum + bank holidays (increases with length of service).
Employee Assistance Programme.
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment.
On completion of this 12-month apprenticeship you will have gained your Customer Service Level 2 Apprenticeship.Training Outcome:Possibility of a full-time role after the completion of the Apprenticeship.Employer Description:Spring GDS has helped businesses with international shipping needs since 2001. We specialise in finding the most efficient and hassle-free delivery solutions, using our creative expertise in cross-border logistics. Our goal is to make it easy for you to reach customers anywhere in the world.Working Hours :Monday-Friday, times to be confirmed.Skills: Communication skills,Attention to detail,Customer care skills....Read more...
Service Advisor Main Dealership Location: Yeovil
Salary: £31,000 per year basic + OTE £36,500+
Additional Bonus: £25 per service plan sold
Uncapped bonus potential
Job Type: Full-time, Permanent
Schedule: Monday to Friday, 8:00am6:00pm | 1 in 3 Saturdays required
About the Role Were looking for an experienced Service Advisor to join a busy, award-winning main dealer aftersales team. If you have a passion for delivering top-level customer service in the motor trade and thrive in a fast-paced environment, we want to hear from you.
Key Responsibilities
- Greet customers and manage their service and repair bookings
- Communicate vehicle progress updates clearly and professionally
- Explain vehicle faults and recommended repairs in a confident, easy-to-understand way
- Upsell service plans and repairs where appropriate
- Handle customer concerns to achieve positive outcomes
- Ensure a seamless, premium experience throughout the customer journey
Required Experience
- Minimum 2 years experience as a Service Advisor in a main dealership
- Strong customer service and communication skills
- Ability to work under pressure and manage multiple tasks
- Full UK Driving Licence (required)
- Right to work in the UK (required)
Benefits
- Health Cash Plan GP access, dental/optical cashback, mental health support
- Car Lease Scheme new car from £209/month
- Employee Discounts on vehicle purchase, MOT, servicing, parts and accessories
- Pension Scheme with company contributions
- Life Assurance
- 30 Days Annual Leave including bank holidays
- Cycle to Work Scheme
- Flu Vaccinations (Paid)
- Refer-a-Friend Bonus up to £2,000
- Local Discounts gyms, restaurants, and retail
- Regular Social Events team-building, nights out, etc.
- Ongoing training and clear career progression opportunities
Why Join Us? Youll be part of a respected, customer-focused dealership group with a strong reputation in the motor trade. We invest in our people and offer clear development pathways through manufacturer training and in-house support.
Apply Today If youre a confident, motivated, and experienced Service Advisor ready to progress your career, apply now to join our growing team.....Read more...
Provide an outstanding service for customers
Software support for our Digital Access Solution systems,
Reporting and report development,
Customer service and technical software support
Training:Working towards a Level 2 Customer Service Practitioner apprenticeship.Training Outcome:There may be an opportunity for a full time position after successfully completing this apprenticeship as a Software Support Associate.Employer Description:Every day, we help you experience a safer and more open world. As the UK’s leading supplier of door opening solutions, we provide everything from mechanical and electromechanical locks, digital door locks and smart access solutions, high-security doors, fire doors, and high-performance hardware. Right from the earliest design stage, our products are developed to meet the very highest standards for performance, safety and security, while also meeting all relevant legislation and regulation requirements for the UK and Ireland.Working Hours :37.5 hours per week.
Monday to Thursday, 8am to 5pm.
8am to 1pm on Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Presentation skills,Administrative skills,Team working....Read more...
About the Company:
Our client is a leading eCommerce software provider based in Leicester (20 20-minute walk from the train station). Their mission is to reimagine eCommerce by enhancing search, discovery, and customer engagement through a standout suite of innovative apps.
About the Role:
As a Digital Support Technician Apprentice, you will join a dynamic and supportive team, being the first line of support when a customer has a question.
Your key responsibilities will include:
Efficiently responding to inquiries via live chat
Taking full ownership of customer inquiries from the initial chat to diagnosing problems and providing updates throughout the process
Escalating complex issues to senior team members (product specialists) and developers by logging support tickets
Creating accurate instant set-ups via live chat, sharing articles and creating snippets
Enhancing our support centres by identifying when articles need updating and reporting back to your lead
What We’re Looking For:
GCSE Grade C/4 or above in maths & English (or equivalent)
Please note: an IT-related qualification higher than Level 2 (Level 3 or 4, degree, masters etc) will make you ineligible for the apprenticeship, as you will be overqualified
We want to hear from you if you’ll bring:
Effective Communication: You're skilled at expressing yourself clearly, both in writing and speaking, across various platforms.
Multitasking Ability: You can handle multiple tasks efficiently, ensuring all are completed successfully
Logical and Quick Thinking: You approach problems with clear reasoning and can think on your feet to find solutions
Customer Experience Passion: You're enthusiastic about enhancing the experience for our customers, always aiming to exceed their expectations
Self-Motivation and Team Spirit: You're eager to learn, driven to achieve your best, and thrive when collaborating with others
Why Join Us?
Customers at the heart: We make our customers the stars of our show and help them thrive. When they grow, so do we. We obsess over their needs so we can dream big on their behalf
Purposeful progress: We harness our ingenuity to keep levelling up and growing stronger. We take initiative, think boldly, and don’t settle for the status quo. Every risk teaches us something new
Endless innovation: We take action, refine our work, and drive meaningful growth for each other and our customers. Humble in our pursuit, we continuously seek to improve
Always open: With transparency, we simplify the complex, collaborate globally and empower everyone
We believe openness in our communication with customers, partners, and team members is essential for building strong relationships
Private medical insurance
Training:Training & Development:
You will complete a Level 3 Digital Support Technician Apprenticeship, covering:
Operate digital information systems
Digital architecture (physical storage vs cloud, the role of operating systems and servers)
Maintaining end-user systems (software, hardware and operating systems)
Information security principles
System security
Account management (optional)
Managing & analysing data
Digital marketing
This apprenticeship offers blended learning, combining online training with practical workplace experience, setting you up for a successful career in IT.Training Outcome:
This apprenticeship offers blended learning, combining online training with practical workplace experience, setting you up for a successful career in IT
Employer Description:Our client is a leading eCommerce software provider based in Leicester (20 minute walk from train station). Their mission is to reimagine eCommerce by enhancing search, discovery, and customer engagement through a standout suite of innovative apps.Working Hours :Monday - Friday, a variation of standard office hours. Shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Patience....Read more...
As a valued member of our customer-focused team, your role will involve learning and eventually managing the following key responsibilities on a daily basis:
Liaising with our customers to ensure excellent service and support
Taking and processing customer orders
Generating special work orders for the factory
Maintaining and updating our website
Creating content for our website and social media platforms
Providing technical advice on our product range
Delivering after-sales care and support
Managing catalogue and sample requests
Organising office tasks, including filing and handling post
Answering incoming phone calls professionally
Invoicing and processing orders
Meeting with internal customers to ensure smooth coordination
Training Outcome:The right candidate will have opportunities to develop their role in the future into management such as customer service manager or sales and marketing. Alternatively, you could become an expert in a particular skill set. All roles will come with training and coaching.Employer Description:Newton Commercial is a world leader in producing automotive trim based on the Suffolk coast in Leiston. Reputation for quality and market leading customer service has given us a loyal set of customers all around the world. Family owned we are looking to grow and diversify into different markets.Working Hours :Two options:
1) Monday to Friday, 08.00 - 16.30.
2) Monday to Thursday, 07.00 - 17.30.Skills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Logical,Team working,Initiative....Read more...
• Act as the first point of contact for inbound client queries via phone, email, and live chat.• Support customers with energy contract queries, billing issues, and supplier communications.• Manage the onboarding process for new clients, including meter registrations and data collection.• Liaise with energy suppliers to resolve customer issues quickly and effectively.• Track contract renewals and proactively notify clients of upcoming deadlines.• Update and maintain accurate customer records• Escalate complex issues to relevant departments (e.g., Operations, Sales, or Compliance).• Work closely with Account Managers and Sales teams to deliver outstanding service.• Provide administrative support, including producing reports and managing documentation.• Contribute to service improvement initiatives and suggest processenhancements.Training:
Day release at Middlesbrough College
Customer Service Practitioner Level 2
Functional Skills in English and maths if required
Training Outcome:
Depending on the circumstances of the business, upon completion of the apprenticeship programme, there could be a potential position of employment available.
Employer Description:At Energy Made Simple, we specialize in simplifying energy management for businesses of all sizes. As a trusted energy broker, we help companies reduce costs, improve energy efficiency, and manage energy contracts with ease.Working Hours :Monday to Thursday - 9.00 am – 5.00 pm
Friday - 8.30 am to 4.30 pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working....Read more...
What we are looking for
You will have excellent verbal and written communication skills and be experienced in call handling, data inputting and database maintenance whilst working to agreed standards and strict deadlines. You will have a flexible approach to be able to adapt to changes in priorities being able to work both as part of a team and on your own initiative , with some experience of working with figures. A positive and customer focused attitude is essential.
Responsibilities
1. Provide support to the street cleansing operation team along with the management team.
2. To provide cover within the team as and when required.
3. Assist colleagues within the supporting the Multi Agency Safeguarding Team and other Social Worker and Personal Adviser teams in safeguarding and promoting the wellbeing of children, young people and their families.
4. To assist with the recording and logging of all incoming work sheets.
5. To assist with the allocation of scheduling of quarterly checks
6. To ensure data input in relation to daily completed work & requirements.
7. To manage the cleansing inbox in relation to electronic request’s, print and close / respond.
8. Seek to ensure customer satisfaction by providing excellent customer service and seek to resolve customer complaints.
9. Assist colleagues within the Business Support Team as and when required.
10. To actively support the development of current and emerging technology.
11. Ensure the secure handling of confidential data within GDPR regulations.
12. Take personal responsibility for own health and safety and promote compliance within the team.
Required
Must have Enhanced DBS (Child and Adult)
Experience of working in an administrative position and undertaken general administration duties.
Computer literate with strong ICT skills.
Ability to use Microsoft Office including Word, Excel and Outlook.
Good time management skills and ability to work to strict deadlines.
Demonstrate the ability to prioritise workload within an environment with conflicting priorities.
Good time management skills and ability to work to strict deadlines.
If interested, please submit CV and call Varsha on 02036913890 between 9am to 5pm (Mon to Fri)....Read more...
Were currently recruiting for a number of Support Assistants to join our growing client based in the Bournemouth area.
If you are looking for a 30 hour week where you will be working to a 3 on/ 3 off pattern on a permanent basis then this is the role for you.
As a Support Assistant youll play a crucial role in delivering a caring and professional experience for passengers who may have reduced mobility, disabilities, or are otherwise in need of support (e.g., unaccompanied minors).
Your responsibilities will include:
- Assisting passengers in wheelchairs
- Helping with boarding, disembarking, and transfers
- Assisting with lifting and moving passengers (some heavy lifting required)
- Escorting and supervising unaccompanied children
- Providing reassurance and excellent customer service
- Coordinating via email
- Monitoring flight times and schedules
Working Hours for the Support Assistant role:
For your first week while receiving training you will work the below:
- Monday to Friday
- 8:00 AM 4:00 PM
Your shift pattern following your training will look like the below:
- 3 days on / 3 days off
- Early: 3:00 AM 1:00 PM
- Late: 3:00 PM 1:00 AM
- Overtime available
To be successful for the Support Assistant worker you must:
- Full UK Driving Licence Essential
- DBS Check cost reimbursed after start
- Comfortable with manual handling and heavy lifting
- Must have 5 years work history within the UK
- Strong communication and customer service skills
- Basic admin and computer skills (email and spreadsheet use)
- Reliability, professionalism, and a caring nature
- Great level of English
If you are ready to be the friendly face that helps people through their journey then please apply today to join a dynamic team that make a real difference!....Read more...
Assist with password resets, hardware configuration, antivirus setup, and endpoint protection installation under supervision
Support the implementation of multi-factor authentication and group policy application while following internal procedures
Accurately log support requests using Autotask and escalate issues according to SLA requirements and technical complexity
Communicate with users via phone, email, messaging, and video calls, delivering clear and professional customer service
Use internal documentation and knowledge bases to perform basic troubleshooting and assist senior technicians with complex tasks
Configure and test new IT equipment including desktops, peripherals, routers, and software such as Microsoft Office and operating systems
Gain foundational knowledge in networking, cloud services (e.g., Microsoft 365), and be introduced to tools like TeamViewer and basic scripting over time
Training:Information Communications Technician Level 3.
Full training and support will be provided by your workplace mentor and from the Baltic team.Training Outcome:Great internal progression opportunities following the apprenticeship.Employer Description:AAG IT, an award-winning business IT support provider, is offering an exciting opportunity for an enthusiastic individual to join their Service Desk team as an IT Apprentice. Founded in 2009 and headquartered in Chesterfield—with additional offices in London, Manchester, and Sheffield—AAG supports businesses across the UK with tailored IT solutions, including proactive network monitoring, cyber security, cloud services, and 24/7 managed IT support.Working Hours :Monday to Friday, core hours 8am till 6pm - hours rotating 8:00am till 4:30pm and 9:30am till 6:00pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Team working....Read more...
The Kia Combined Service and Parts apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia service and parts advisor.Once qualified, they will be responsible for:
Customer contact and experience
Taking customer bookings and scheduling services and repairs
Communicating the customer's work and faults to the vehicle technicians
Handling customer complaints
Advice and guidance for vehicle care and warranty retention and warranty claims
Taking orders from customers, both face-to-face and over the phone
Maintaining an ordered stock room and finding parts from stock
Raising invoices
Advise on accessories and modifications
Warranty claims and returns
Training:As part of the apprenticeship training, apprentices will complete 8 blocks of learning covering the following subjects:
Professional development
Delivering a quality business-focused service
Teamwork
Cultural and environmental awareness
Communication and influencing skills
Delivering customer excellence
Handling customer complaints
Inventory and stock management
Receiving and processing payments
Training Outcome:Upon completion apprentices will be eligible to apply for supervisor and/or sales senior roles within the dealership. Employer Description:Are you seeking a rewarding career with opportunities for growth? Do you want to work for an organisation that values its employees and invests in their development? If so, we’d love you to join the Group 1 team.
As a well-established and expanding company, Group 1 operates across various regions in the UK, with a strong focus on customer service excellence. We employ thousands of colleagues who are passionate about delivering exceptional service across a range of sectors.
At Group 1, we believe that a successful business is built on the satisfaction and quality of its people. That’s why we are committed to offering fantastic career opportunities, state-of-the-art resources, comprehensive training, competitive compensation packages and a range of benefits to support our employees both professionally and personally.Working Hours :Monday - Friday, full-time (40-hrs per week) and may require the occasional weekend work where required. Working hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working....Read more...
You will be based at one of the Area Housing Offices, working as part of the Customer Repairs Team, reporting directly to the Customer Repairs Manager.
The Customer Repairs Team is within Portsmouth City Council's Building Maintenance service and will be supporting the Building Repairs teams
You will be required to support the Building Maintenance teams to manage our assets by carrying out a range of administrative duties, including raising purchase orders, customer satisfaction surveys, uploading information on our IT systems, and arranging customer appointments for repairs and servicing
You will be supporting our Customer Repairs Officers during busy periods and act as the main point of contact for tenants, leaseholders, PCC employees and site managers requesting repairs
As Business Administrator Apprentice, you will also be responsible for coordinating and allocating recommendations from fire risk assessments and arranging reviews as necessary
Training:You will be undertaking the Level 3 Business Administrator Apprenticeship Standard and fully supported by HTP Apprenticeship College.
You will be developing Knowledge, Skills, and Behaviours in the following areas:
IT
Record and Document Production
Decision Making
Interpersonal Skills
Quality Planning
Project Management
Business Processes
As part of the Off-the-job training, you will complete a portfolio of evidence, attend online workshops, have time to study independently, undertake research and write assignments.
The apprenticeship is assessed independently at the end of the practical training. The assessments include an online multiple-choice test, a business project and presentation and a professional discussion based on a portfolio of evidence.Training Outcome:This is a fixed-term apprenticeship contract.Employer Description:Housing, Neighbourhood & Building Services is a department within Portsmouth City Council, responsible for managing and maintaining council housing, providing related services, and overseeing neighbourhood and building projects. This includes tasks like repairs and maintenance, gas servicing, fire safety compliance, and managing community facilities. The department also focuses on resident engagement and support, ensuring homes are safe, secure, and part of thriving local communities.Working Hours :Monday - Friday, with hours typically between 8.30am and 5.00pm, with some flexibility.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
Position: Workshop Administrator
Job ID: 1298/97
Location: Newcastle
Rate/Salary: : £26,000 – £28,000 per annum
Benefits: 25 days holiday + statutory, 3% contributory pension, Career development opportunities
Type: Permanent
HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy, and Subsea sectors – visit: www.hsbtechnical.com for a list of our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.
The job description below will outline this position of: Workshop Administrator
Typically, this person will provide administrative support to the service department and workshop operations, managing internal systems, coordinating jobs, and supporting the delivery of key customer contracts.
HSB Technical’s client is an established and well-regarded business entity.
Duties and responsibilities of the (insert job title):
Manage the administrative aspects of workshop contracts and coordinate with relevant departments
Handle incoming enquiries and ensure timely responses by the appropriate personnel
Create and manage work orders in Microsoft Dynamics, order parts, and update records throughout the job lifecycle
Approve engineers’ time sheets and allowances in Dynamics
Prepare and issue quotations, invoices, and job documentation, ensuring costs are accurate and profit marginsare maintained
Collate, format, and distribute engineers’ service reports to customers within agreed timeframes
Provide general administrative support to the Workshop Manager and wider service team as required
Attend internal and external meetings,
Support engineers with customer and internal applications and portals
Accept MOD service orders within 24 hours, produce KPI reports by the 5th of each month, and prepare MOD QRM slide packs
Qualifications and requirements for the Workshop Administrator :
Proficient in Microsoft Office (including Access)
Experience working in a service delivery or workshop environment
Strong communication and organisational skills
Desirable:
Experience managing key customer accounts
Experience scheduling engineers or technicians
Familiarity with HR policy and compliance
This vacancy is being advertised by HSB Technical Ltd, who have been appointed to act as a recruitment partner for this role.....Read more...
You’ll gain hands-on experience in customer service and business development, supporting the team in building and maintaining strong customer relationships, identifying new opportunities, and helping ensure excellent service delivery across the business.
For the first three months, you’ll spend time rotating across key departments (e.g. operations, warehouse, purchasing, credit control, transport). This will give you a strong understanding of how the business works and how each function supports the customer journey, equipping you with the knowledge to succeed in a future sales role.
After this rotation, you’ll move into the commercial team, initially focusing on re-engaging non-spend customer accounts, learning how to build relationships, promote products, and drive new business.
Key Responsibilities:
Take part in a structured 3-month rotation across departments to build core business knowledge
Re-engage and manage a portfolio of non-spend customers, with support from the sales team
Learn how to identify, research, and qualify new sales opportunities
Build and maintain accurate customer contact records using our internal systems
Assist in contacting customers via phone and email to promote relevant products and services
Follow up on quotations and track progress of opportunities
Support order processing and work closely with internal teams to deliver a seamless customer experience
Learn about our full product range and value-added services like processing
Gather customer and market feedback to inform the team of new opportunities or challenges
Respond to internal and external communications professionally and promptly
Occasionally accompany experienced sales colleagues on customer visits
Complete all training modules and assessments as required by the apprenticeship provider
What You'll Learn:
How the business operates across different functions.Sales fundamentals, including relationship-building and lead conversion
In-depth product knowledge, with a focus on steel types, grades, and specifications to confidently advise customers
Product knowledge and how to identify customer needs
Commercial systems and order processing
How to manage and grow a customer ledger
Key soft skills such as communication, organisation, and time management
What We’re Looking For:
Confident and professional communicator
Willingness to learn and take on new challenges
Strong attention to detail and organisation
Positive attitude and team spirit
GCSEs (or equivalent) in maths and English at grade 4/C or above
Interest in a long-term career in sales and commercial development
Training:
You will achieve the Level 3 Customer Service Specialist Apprenticeship Standard
There are workshops you will need to attend via Teams
You will have a mentor for one to one teaching and learning
To include off the job training
In-house training will be given to support specifics of the role
Training Outcome:
There will be ongoing opportunities for career progression and development for the right candidate upon completion of the apprenticeship
Employer Description:Established in 1955, BM Group is one of the largest steel stockholders and processors in the UK, with nearly 500 employees across our divisions – BM Steel, BM Architectural, SPS, IMS, and AFG. As part of Marubeni-Itochu Steel Inc., we operate nationwide, offering a dynamic and fast-paced working environment where no two days are the same. Whether you're based at one of our busy depots, service centres or head office, you’ll be part of a company that values innovation and continuous improvement.
At BM Group, our people are our greatest strength. We’re proud to foster a culture built on our core values of Innovation, Inspiration, Collaboration, Integrity, and Excellence. We invest in our teams and provide opportunities for growth, development, and progression.
If you're looking to join a business where your contribution matters and you're encouraged to make an impact, we’d love to hear from you.Working Hours :Monday - Friday, 9.00am - 5.00pm (1 hour lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
Respond to customer support requests in line with SLAs
Answer phones using standard procedures and provide first-line technical support
Perform daily backup checks and escalate issues where necessary
Configure and install IT hardware (PCs, laptops, printers, routers, etc.)
Keep customers informed on progress through the ticketing system
Work to resolve tickets promptly or escalate to 2nd line support when required
Document installations and support procedures accurately
Support internal hardware logistics (e.g., moving kit to work area)
Collaborate with team members across Flex
Attend client sites with team members when needed
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:There is potential for full-time employment at the end of the programme, with scope to specialise in advanced IT roles, including 2nd line support or field engineering.Employer Description:Flex IT is a growing and customer-focused IT services provider, committed to delivering high-quality technical support and infrastructure solutions. With a passion for service and innovation, we support a wide range of clients across sectors and are looking for an enthusiastic IT apprentice to join our team.Working Hours :8.30am - 5.00pm Monday - Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Non judgemental....Read more...
Delivering fire and security solutions through a talented team of highly trained engineers that deliver the highest service and customer experience. With a UK-wide network of engineers, we offer 24/7, 365 support and assistance.
Working to all relevant British standards and accredited to NSI and BAFE.
Customer base is predominantly commercial, covering retail and logistics warehousing
You may occasionally be required to work evenings/weekends to complete a job.
UK wide customer base will involve travel.
Training:The successful candidate will be fully supported by a workplace mentor while undertaking the Level 3 Fire, Emergency & Security Systems Technician apprenticeship.
This 3-year apprenticeship takes place at Banham Academy at Pride Park, Derby. Training is delivered via block release, with each block lasting 5 days. There are fifteen blocks in all.Training Outcome:On successful completion of the FESS apprenticeship, we aim to offer a full-time position as a qualified engineer within our company.Employer Description:Delivering fire and security solutions through a talented team of highly trained engineers that deliver the highest service and customer experience. With a UK wide network of engineers we offer 24/7, 365 support and assistance.
Our talented team of Fire & Security professionals have extensive experience working in all sectors of residential and commercial industry from distribution and retail to education, manufacturing and buildings of historic interest.
Hoot Fire & Security is proud of its NSI and BAFE Fire Alarms System Maintenance accreditation, highlighting the importance of maintaining highest standards for customers.Working Hours :8.30 – 5.30 Monday to Friday
You may occasionally be required to work evenings/weekends to complete a job.
UK wide customer base will involve travel.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Physical fitness....Read more...
The purpose of the role is to perform daily warehouse administration tasks within a warehouse management system (SAP).
You will receive full training in all aspects of your job role which will include:
• Creating replenishment and stock movement orders• Printing customer orders and delivery notes• Creating Export documentation for overseas customer orders• Managing production orders through to customer order• Processing scrap • Receipting deliveries from suppliers• Stock control and processing daily PI counts• Producing stock reports• Tracking of company assets • Processing customer returns• Producing KPI reports through Excel and SAP reports• Investigating customer complaints• Liaising with transport and sales departments• Support other operational administrative tasksTraining:We host supporting workshops regularly throughout the apprenticeship which you will attend in person at our designated training site/campus. These workshops are carefully designed to support the learning required throughout the apprenticeship programme.
You will work with expert assessors and tutors to develop new knowledge, skills and behaviours within the profession.
You will experience a blended learning model.Training Outcome:
Upon successful completion of this apprenticeship it is hoped that you will continue working for the business
There will be progression opportunities with further training
Employer Description:Profine are part of one of the World's largest PCVu window and door system providers. They pride themselves on quality thinking, innovative strength and efficient processes and responsibility.
They have over 3500 employees Worldwide and supply their products in 87 countries.
Profine have supported many apprentices over the years and are now looking for their newest team member.Working Hours :Monday- Friday
8am- 4.30pmSkills: Communication skills,IT skills,Attention to detail,Administrative skills,Number skills,Logical,Team working,Initiative,Work to deadlines....Read more...
Assist with the administration of new vehicle sales for Fiat and MG, including processing customer orders, preparing vehicle paperwork, and coordinating vehicle delivery
Support the management of stock for new and used vehicles, ensuring accurate and up to date records are maintained
Process vehicle registrations, vehicle inspections, and the associated documentation to ensure timely and smooth vehicle transactions
Liaise with the sales team, manufacturers admin, and our own internal teams to ensure customer satisfaction throughout the sales and delivery process
Assist with the preparation and presentation of reports on new vehicle stock levels, sales performance, and any key operational metrics
Handle administrative tasks related to used vehicle sales, including pricing, souring and ensuring that used vehicles are correctly prepared for sale
Assist in maintaining compliance with internal systems, legal regulations, and FCA (Financial Conduct Authority) guidelines regarding vehicles sales and finance
Support general administrative tasks including vehicle invoicing, customer finance options and vehicle registration paperwork
Participate in training and development opportunities to work towards achieving a nationally recognised qualification
Training:
Financial Services Administrator Level 3 Apprenticeship Standard
You will attend training once per week either on-line or face to face with our Training Provider, Skills North East
Training Outcome:
Professional development is supported beyond the apprenticeship
Employer Description:Richard Hardie Limited is a well-established automotive dealership in the North East of England and in 2024 celebrated 50 year anniversary. They offer a diverse range of vehicles, including new and used cars across Fiat, MG and other leading automotive brands. Their reputation for delivering exceptional customer service, alongside our dedication to vehicle quality and innovation, makes them a trusted name in the automotive industry.Working Hours :Monday - Friday, 9.00am - 5.00pm (1 hour for lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
The role of the Pricing Support Analyst is to support the Sales Team within Experienced Energy Solutions (EES). The role is responsible for supporting on both new and existing business and includes associated system management. The role requires a close working relationship with external suppliers and the Sales Team within EES.
The key attributes required for this role are strong communication, problem-solving, time management, and organisational skills. Additionally, adaptability, attention to detail, and the ability to work well with others are crucial for success in these positions.
This position is of strategic importance and the role requires an individual who can demonstrate an excellent level of organisational skills and the ability to work on their own initiative to meet deadlines.
Time Management: Managing tender deadlines, prioritising tasks, and meeting deadlines are crucial for the Sales Team.
Sales Support: Assisting with the creation of quotes and proposals, managing customer data, and supporting the sales team with various tasks.
Proficiency in Sales Tools: Familiarity with CRM software, Microsoft Office Suite (Excel, Word, PowerPoint), and other relevant sales and pricing tools.
Customer Focused – emphasis on the customer needs and goes beyond basic service expectations to help implement solutions.
Collaboration: Working with various teams, including sales, customer service, and potentially finance, to ensure smooth pricing operations.
Team Player – Collaborating with sales teams, account managers, and other departments to ensure smooth sales operations and effective pricing strategies.
Curiosity: A desire to learn and explore new ideas.
Duties and responsibilities:
Responsible for tendering out customers' data to suppliers
Prioritising incoming workloads
Ensuring data entry and validation is completed within timescales on the CRM system
Following up with suppliers outside SLAs
Ensure prices are delivered within the timescale with a high level of accuracy and minimum error.
Understanding the end-to-end customer journey and of the Sales Process
Effective and organised use of Admin Systems to store documents appropriately.
Communication with the team about ongoing deals status
Maintaining awareness of industry and company knowledge
Requirements & Skills:
Be able to demonstrate an excellent level of organisation skills
Clear and effective communication to answer customer enquiries, and collaborate with team members
Can work on your own initiative to meet deadlines
Adaptable and Flexible to ensure the business operates effectively
Williness to take responsibility for the quality and timeliness of work
Be customer focused with an emphasis on the customer needs and go beyond basic service expectations to help implement solutions
Excellent communication skills – both written and oral
Team Player – Someone who encourages team unity through sharing information and expertise
Training:Business Administration Apprenticeship Standard.
Internal relevant training courses as required for the job.Training Outcome:It is expected that upon completion of the apprenticeship there may be an opportunity to remain in a full-time position or progress further within the organisation onto a suitable pathway.Employer Description:It can be overwhelming when looking for the right energy supplier for your business. How do you ensure they are honest, transparent, and can offer the right support and advice? At Experienced Energy Solutions, we use over 30 years of combined industry experience to do this for you.
Strategic energy purchasing solutions
Our trading team monitor the energy market closely, ensuring we can offer the most relevant and up-to-date advice for making strategic purchases on your energy spend. We offer numerous services to ensure your business is getting the most out of your energy partnership, including
• insight from our expert energy procurement team,
• access to our flexible energy buying groups,
• peace of mind through our bill validation service, and
• use of our in-house energy management platform.
Passionate about sustainability
We are not just an energy comparison service; we help drive down energy consumption sustainably. As well as finding the right energy supplier for your business, we create a long-term sustainable energy plan for each of our clients.
Alongside Experienced Energy Solutions, our sister company Experienced Solar & EV Solutions (ESEV) provides the very best sustainable energy solutions for our customers. Take a look at the ESEV website to find out why we are different in the Solar & EV charge point field, and how we can buy back your excess generated energy.Working Hours :9.00am – 5.00pm, Monday – Friday, 30min lunch break.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Non judgemental....Read more...
Assisting with full machine inspection, cleaning, and rebuild
Helping diagnose faults
Completing geometrical and accuracy tests on machinery and components
Completing service paperwork, including maintenance records and fault reporting documentation
Training:The apprenticeship training is delivered through a combination of workplace learning and regular college attendance. This training will teach you the knowledge, skills and behaviours set out in the Level 3 Mechatronics Maintenance Technician standard.
On completion the apprentice will receive:
Level 3 Diploma in Advanced Manufacturing Engineering (Development Knowledge) or Pearson BTEC Level 3 Diploma in Advanced Manufacturing Engineering (Development Technical Knowledge) qualification
Functional Skills in Maths and English may also be required depending on current level
Training Outcome:Upon successful completion of the Level 3 Mechatronics Maintenance Apprenticeship, candidates will have the opportunity to progress into a full-time Service Engineer role within our company.
In this role, engineers will be responsible for the installation, maintenance, and repair of CNC machinery at customer sites across the region. Each engineer will be provided with their own company vehicle, as the role involves regular travel to support a wide range of clients.
This is a hands-on, customer-facing position that offers variety, independence, and the chance to apply technical skills in real-world environments. We also offer ongoing training and clear pathways for progression into senior engineering or specialist technical roles, ensuring long-term career development within the company.Employer Description:YMT Technologies capabilities range from sales of new and used machine tools, automation,
special projects, service, and support to our primary market sectors:
• Aerospace
• Motorsport
• Medical
• Electronic and power generation industries
Here at YMT, we understand the needs of our diverse customer base and know exactly how to
achieve maximum productivity through our advanced product ranges. We pride ourselves on
meeting the customer’s requirements and our customer focused approach and constant aim
to provide high quality affordable technology.
Working from our fully equipped technical facility we offer machine demonstration and
training facilities, alongside a fully stocked spares and parts department which demonstrates
our commitment to excellence and total quality not only to our customers but to our team of
experienced, time served service engineers working out in the field.
Our extensive tooling division provides support for all aspects of work holding with carefully
selected principles to ensure high quality products at competitive prices.Working Hours :Monday - Friday (including college attendance), 8:00 am - 5:30 pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Team working,Initiative....Read more...
Assistant Store Manager - Pop up retail & fan experience
Music recording artist merchandise
1 Month - Temporary Contract
75 George Street, Edinburgh, Midlothian, Scotland, EH2 3EW
We’re hiring for a retail pop up shop, Assistant Retail Store Manager at 75 George Street, Edinburgh. You’ll be working on behalf of a well known Britpop & Rock band music recording artist, launching pop up retail activations to sell official fan merchandise in support of their tour gigs. If you're experienced in retail management, event-based marketing, visual merchandising, retail sales, people management or have team leadership or supervisory experience, we’re keen to hear from you!
Position: Retail Manager, Assistant Store Manager, Supervisor, Team Leader
Purpose: Support the Store Manage in the successful operation of a popup shop, overseeing all customer experience, retail sales, visual merchandising, shop floor management, marketing, sales promotions, team leadership, administration and reporting activity etc.
Location: 75 George Street, Edinburgh, Midlothian, Scotland, EH2 3EW
Role Type: Temporary, Contract, Temp, Fixed Term Contract, FTC
Start Date: 01 / 08 / 25
Duration: 1 month until 31 / 08 / 25
Hours: up to 40 hours per week
Gross Rate: £17.00 per hour
Overview:
As the Assistant Shop Manager, you will play a key role in supporting the Store Manager in the day-to-day operation of a high-energy, event-driven pop-up retail store. You’ll help lead a team in delivering outstanding customer service, optimising visual merchandising, driving sales and ensuring a seamless and immersive experience for fans.
This is a hands-on, collaborative position ideal for someone who thrives in fast-paced environments and enjoys contributing to all aspects of retail operations. It offers the opportunity to be involved in pre-event build and post-event breakdown activity.
Responsibilities:
• Support the Store Manager in running all aspects of the store, stepping up when required in their absence
• Motivate and guide the store team to maintain excellent customer service and fan engagement
• Assist with floor management and operational execution to maximise footfall, conversion rates and average order value (AOV)
• Support the coordination and presentation of product launches, promotions and point-of-sale materials
• Ensure stock levels are maintained through close collaboration with the warehouse, store teams and merchandising teams
• Assist with visual merchandising to ensure alignment with brand standards
• Help plan and maintain effective staff rotas, ensuring appropriate coverage during peak trading periods
• Contribute to staff briefings, task delegation and shift management
• Maintain records related to attendance, performance and timesheets, feeding into payroll processes
• Uphold store compliance, including health & safety, PCI-DSS and other statutory obligations
• Contribute to the pre-event setup and post-event breakdown of the pop-up store
• Provide real-time feedback and performance insights to the Store Manager and relevant stakeholders
• Work flexibly to support the needs of the store during events, including evenings and weekends
Candidate Profile:
Ideally, you’ll have retail management, visual merchandising, retail sales, people management, team leadership or supervisory experience, within a retail environment. Alternatively you may have been involved in event-based marketing, promotions or sales. If you have an interest in; media, entertainment, sports, pop music and recording artists, it would be beneficial.
Experience:
• Retail management or supervisory roles, ideally across high-traffic, fast-paced or event-based environments
• Sales, marketing and product promotion with the ability to achieve KPI & revenue targets
• Supporting teams in achieving KPIs and delivering excellent customer service
• Familiarity with merchandising, stock control and operational processes
• Strong understanding of compliance, customer care and retail standards
• Building and maintaining stakeholder relationships
• Working with major sporting, entertainment or music events, alternatively brand-led retail programmes
Personal Attributes:
• A proactive team player who leads by example
• Strong interpersonal and communication skills
• Comfortable in a dynamic, high-pressure, customer-facing environment
• Flexible, adaptable and enthusiastic about new challenges
• Available for weekend, evening, and extended event hours
We welcome applications from people of all backgrounds, experiences and identities. We’re committed to building a diverse and inclusive workplace where everyone belongs and has the chance to thrive.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk....Read more...
The Company:
Part of a large group of companies.
Market leader in the Infection Control Market.
Helping the NHS to be more sustainable and achieving their zero-carbon target.
The Role of the Commercial Support Coordinator:
Our client sells a range of market leading privacy curtains & hooking systems
Hours are Monday- Friday 8.30am-5pm but can be flexible on hours. Core working hours are between 10am-12pm & 2pm-4pm
This solution also helps the NHS trust they partner with work towards the zero-carbon target, as they also provide services such as recycling, collection & curtain exchange
The Commercial Support Coordinator will drive their sales efforts while managing key commercial accounts.
This hybrid role combines sales support with hands-on account management, making it perfect for someone with strong administrative abilities with excellent relationship-building
The role focuses on supporting the business development team through proposals, quotes, and client communications.
You'll also manage administrative tasks, contribute to marketing initiatives, and provide customer service support during busy periods or staff absences.
Some travel will be required for client meetings, industry events, and site visits.
Benefits of the Commercial Support Coordinator:
£28k-£32k basic salary
Pension
Healthcare
All tools needed to do job
25 day’s annual leave + bank Holiday
The Ideal Person for the Commercial Support Coordinator:
Strong organisational and administrative skills with attention to detail.
Excellent communication and interpersonal abilities.
Experience in sales support, account management, or customer service is preferred but not essential.
Proficiency in Microsoft Office Suite and CRM systems.
Ability to multitask and adapt to a varied workload.
A proactive, can-do attitude with the ability to work independently and as part of a team.
If you think the role of Commercial Support Coordinator is for you, apply now!
Consultant: Rio Barclay
Email: riob@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
As our MDT apprentice, you’ll receive comprehensive training and support in both the technical and administrative sides of the print business, including:
Print Production: Gain experience in operating print machinery, preparing files, and ensuring print jobs meet quality standards
Print Finishing: Learn how to complete projects with precision, from cutting and binding to laminating and packaging
Business Operations: Support in day-to-day office functions, including preparing quotes, managing invoices, and handling customer inquiries
Finance & Budgeting: Understand the financial side of the business, including cost analysis, profit margins, and managing budgets
Sales & Customer Service: Assist in developing client relationships, providing product advice, and ensuring customer satisfaction
Quality Control & Workflow: Learn the importance of maintaining high standards of quality and efficiency in every aspect of the business
Training:Business Administrator Level 3 Apprenticeship Standard:
One day every two weeks at Telford College
Assigned mentor in the workplace
Assessor visits from Telford College
Training Outcome:
Become an integral & trusted part of the MDT business
Have your own portfolio of work and specialisms
Able to run the business while key staff members are off site or on annual leave
Employer Description:MDT is one of the West Midlands’ most established business, with roots going back to the 1970s. A second generation family run business, MDT are now looking for a forward thinking and hardworking individual who wants to learn all aspects of the business and help develop it to the next level.Working Hours :Monday - Friday, 9.00am - 5.00pm, 1 hour for lunch.Skills: Communication skills,IT skills,Customer care skills,Team working,Initiative,Drivers License....Read more...
Provide excellent customer service to learners and employers throughout their apprenticeship journey
Support the onboarding of new learners and employers by managing documentation and eligibility checks
Respond to enquiries and support requests from learners employers, and tutors via phone, email, and video conferencing
Maintain accurate learner and employer records in line with compliance and funding requirements
Administrative Coordination
Use and update internal and external systems to ensure compliance with funding regulations
Assist with scheduling and coordinating webinars, meetings, and training sessions
Support internal audits, quality assurance tasks, and pipeline checks
Contribute to internal reporting and data accuracy across systems
Communicate effectively with internal departments, including tutors, funding, compliance, and finance teams
Participate in team meetings and contribute to continuous improvement initiatives
Support or lead meetings using Microsoft Teams or similar platforms, as appropriate
On occasion, support the Client Engagement team with lead sourcing, opportunity creation, and best practice delivery
Ensure a smooth transition for employers onto apprenticeship programmes and maintain accurate customer data in internal systems
Upload job adverts to government apprenticeship platforms and respond to incoming apprentice enquiries with Information, Advice and Guidance (IAG)
Attend events to promote Ginger Nut Training and the wider apprenticeship system
Training Outcome:
Successful apprentices may have the opportunity to progress into a permanent role within the organisation
Employer Description:Ginger Nut Training is an independent training provider of apprenticeships and trains people at businesses across the country at companies like The Department for Education, The National Theatre, Amex, Amazon, Colchester Hospital, Essex County Council and more.Working Hours :Monday to Friday 09:00 to 17:00Skills: Communication skills,Attention to detail,Team working,Creative,Microsoft Office Products,Professional demeanour,Time management,Adaptable....Read more...
As a Housing Regulation Officer Apprentice, you will support landlords and tenants, ensuring their homes meet safety and health standards.
Key responsibilities:
Handle customer queries related to privately rented dwelling, including Houses in Multiple Occupation (HMO)
Support in conducting inspections and risk assessments for properties in the private rented sector
Support landlords and tenants to ensure compliance with legal obligations and maintain tenant welfare
Investigate complaints and carry out inspections
Provide advice and guidance to ensure regulatory compliance.
Support in taking enforcement action when required, including preparing for tribunal or court cases
Training:Regulatory Compliance Officer Level 4 (Higher national certificate) Apprenticeship Standard:
The Credit Services Association (CSA) blended - learning delivery
Flexible combination of online group workshops, e-learning, structured workplace learning, tutorials, and mini projects
Training Outcome:
To move into a permanment postion with the Private Sector Housing Service
Employer Description:Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act.
Read more about working at Portsmouth City Council and our benefits on our careers portal homepage: Careers Portal - Find jobs with Portsmouth City CouncilWorking Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Non judgemental....Read more...
