As a Customer Advisor Apprentice you will actively:
Work closely with your Lifetime regional trainer making sure you have regular 1-2-1's on how you are progressing with your apprenticeship.
Learn how to actively approach customers and how to engage with them naturally, putting this in to practice and demonstrating how to have great conversations and helping them find everything they need to complete their project,
Shadow your colleagues to learn and understand how to give the best customer service.
To experience how the store works, you will spend time in all departments shadowing your colleagues and demonstrate what you have learnt with your Lifetime Regional Trainer.
Experience and learn different departments, an example of your 12 months would look like:
Months 1-3 Front End
Months 3-5 Outdoor
Months 5-7 Décor
Months 7-9 Building
Months 9-10 TradePoint
Months 10-12 Showrooms.
Learn how to work with colleagues in the department you are training in. Understand how to support them, sharing their knowledge and expertise to help you give great service, and learn about the store.
Learn about the different types of customer communications, the types of customer challenges and how to either deal with them or the escalation process.
Learn and understand the importance of customer feedback, how to share it with your Unit Manager/Trading Manager, and how this can improve service and processes within your store and the business.
Learn and understand how to utilise all available tools and systems to help maximise sales, ensuring your customer has everything they need to complete their project.
Learn and understand MyLife to support you with your apprenticeship, taking responsibility to complete modules and updating your skills endorsements with your line manager.
Learn how product/project availability is maximised within the department you are training in and how this helps your customer.
Learn about the processes relevant to the department you are working in and how they help your store, the business and your customers.
Learn how to take personal responsibility for being legally compliant.
What you'll need to succeed:
A passion for learning
Be hardworking and looking for variety and a fast-paced working environment, with an opportunity to learn in all areas of the shop floorWant to develop new skills and put in to practice what you are
learning
Build a positive and effective relationship with your regional trainer
Be committed to attending 1-2-1 six weekly sessions with your regional trainer
Be committed to completing the apprenticeship and achieving your qualification
Committed to your apprenticeship
Once you have completed your apprenticeship you will be required to:
Take part in a discussion around your apprenticeship, your experiences and what you have learnt
Complete a multiple-choice test and an observation
Complete and pass an End Point Assessment
UK Notional hourly rate £12.21 per hour (rising to £12.71 per hour from 1st April)Training:
Retailer Apprenticeship Level 2, including Functional Skills in Maths and English.
Training Outcome:
Ongoing support and development
Employer Description:B&Q is the UK's leading home improvement and garden living retailer, helping customers have smarter homes since 1969.Working Hours :Shift work including weekends.Skills: Team Working,Organisation Skills....Read more...
Key Responsibilities:
Proactively call customers who have requested a smart home consultation via social media or other channels, to book them in for a meeting
Liaise with the sales team to manage their calendar availability and assign meetings to the appropriate person
Follow up with customers ahead of their scheduled meeting to confirm attendance and reduce no-shows
Call customers who miss their meeting to reschedule at a more convenient time
Keep customer records and meeting details up to date in the CRM system
Provide friendly and professional communication throughout the booking process
Provide regular feedback to the sales and marketing teams on the quality of leads coming through social media
Actively contribute ideas to help improve the lead generation and follow-up process, ensuring a better experience for both the team and the customer
Support other general sales admin tasks when required
Assist with ad hoc projects requested by the senior sales team
What We’re Looking For:
Confident and comfortable speaking to customers over the phone
Self-motivated and proactive — someone who takes the initiative to follow up leads and get meetings booked in
Able to work independently and manage their own time effectively
A natural communicator with a friendly, professional manner
Strong organisational skills with good attention to detail
Interest in sales or customer engagement — a desire to understand customer needs and help provide the right solution
A team player who’s keen to learn and grow within a fast-paced sales environment
The ideal candidate will be confident speaking with customers, comfortable making outbound calls, and motivated to work independently to get meetings booked in quickly and efficiently.
This is a great opportunity to join a growing business and gain hands-on experience in customer engagement and sales support.Training:
In addition to gaining practical experience in the role, you will also attain an NVQ 3 Business Administration, qualification which will help start your career and give you an insight into the business processes and procedures
Our training is delivered both face to face and remotely via teams with a development coach, who will be available for support
You receive 20% off the job training during this Apprenticeship which is included in your weekly working hours
Training Outcome:
This role has strong links with our business development and wider sales team, making it an ideal first step for someone looking to build a long-term career in sales or customer engagement
There will be opportunities to progress into more senior roles as experience grows
Employer Description:LightwaveRF is a pioneer of the smart home technology sector and developed the first internet enabled devices in 2008. The Company’s market leading proprietary Internet of Things (“IoT”) platform, together with its applications and connected devices, provides its customers with fully integrated remote control and monitoring of light, heat, power and security.Working Hours :Monday - Friday, 9.00am - 5.00pm. 30 minutes for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Work independently,Strong problem solving skills,Chatty and loves talking!....Read more...
An exciting opportunity has arisen for an IT Technician to join a well-established yacht manufacturer. This role offers excellent benefits and salary of £24,750.
As an IT Technician, you will report to Head of IT and provide IT Service Desk support, handling service requests and troubleshooting issues to ensure seamless IT operations across the organisation.
You will be responsible for:
* Receiving, logging, and responding to service requests across multiple communication channels.
* Taking full ownership of service records, ensuring all stakeholders are updated on progress.
* Maintaining accuracy within the Service Desk Incident Management System.
* Escalating complex or high-priority issues to internal or external teams following agreed protocols.
* Acting as a key point of contact for IT system users, delivering a customer-focused support service.
* Keeping up to date new technologies implemented within the business to enhance support capabilities.
* Performing other ad-hoc IT duties as assigned by senior staff.
What we are looking for:
* Previously worked as an IT Service Technician, IT Technician, IT Support Technician, IT Systems Technician, Technical Support Technician, 1st line Technician or in a similar role.
* At least 1 year of experience in IT support role.
* Background working in a customer facing role.
* Knowledge of Microsoft Office suites.
* Understanding of Windows operating systems (Windows 10, 11, Server 2012+) and network troubleshooting (WAN, LAN, etc.).
* Valid UK driving licence.
Shifts:
* Monday - Thursday: 07:30 - 16:30
* Friday: 07:30 - 12:30
Apply now for this exceptional IT Technician opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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The day to day activates of this role will be varied but will include the follow:
Helpdesk support queries, problems and incidents
Account creation (Moves, Additions, Changes)
Compliance Tasks (Keeping users security compliant)
Remote assistance on staff computers: Troubleshooting and Problem Solving
Remote installation of software, updates, bug fixes and patches etc.
Administrative tasks such as creating lists of users/tasks/problems
Resolving technical issues and providing solutions in a timely fashion
Accurately logging all support tickets, recording solutions
Training:The ICT apprenticeship will enable you to provide quality support to internal or external customers and troubleshoot system issues to keep your organisation running at all times.
This apprenticeship has two routes:
The Support Technician role is based around resolving system user queries and faults in a helpdesk environment. Support Technicians rectify or escalate faults rapidly to reduce the impact to their customer
The Network Technician role is usually desk based but may involve visits to client's premises to resolve issues. Network Technicians may be installing networked IT systems, including cabling and hardware, or cloud services to support expansion and better network services
Our Information Communications Technician apprenticeship programme integrates six modules of technical training with work-based projects. This ensures that learning and skills are directly applied to the apprentice’s role, and maximises the time used as part of off-the-job training.Training Outcome:
Potential to be promoted into an Associate or Technology Delivery Analyst
Employer Description:McCann Worldgroup, part of the Interpublic Group (NYSE: IPG), is one of the world's largest marketing communications networks.Our estimated 20,000 employees are united across 120 countries by a single mission: to help brands play a meaningful role in people’s lives.Working Hours :40 hours
Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills....Read more...
Password resets for clients
Working on a ticketing system to resolve IT issues
Providing technology support via email, over the phone and video calls
Investigate, diagnose and resolve IT issues
Involved with installing, configuring and upgrading hardware internally
Opportunity to maintain/upgrade the internal network system
Install and upgrade software virtually for clients
Maintain client's databases and manage access
Training:As a L3 IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment.
You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or in-person.
Throughout your time as an IT Support Technician apprentice, you will develop a mix of hard and soft skills. You will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service.Training Outcome:This apprenticeship provides the skills, qualifications and experience you need to immerse yourself in an exciting, fast-moving industry and become an effective IT Support Technician.Employer Description:Clearcare provides all the tools you need to manage your children’s setting in one complete software solution, without the hassle of multiple and expensive licenses.
With 21 years of history, we’ve refined our software to include everything you need to manage children’s homes, supported accommodation for care leavers, schools with SEND, family assessment centres and secure units.Working Hours :Monday to Friday, 9am to 5pm.Skills: Communication skills,IT skills,Customer care skills,Willingness to learn....Read more...
-Assisting customers with IT support queries via email, chat, and phone.- Learning how to diagnose and resolve basic technical issues.- Helping with data uploads and working with Excel spreadsheets to format information for our systems.- Supporting the team with setting up and managing Single Sign-On (SSO) and other integrations.- Documenting common issues and updating the knowledge base to help customers self-serve.- Collaborating with different departments, including Customer Support and Account Management.- Identifying potential system improvements and feeding ideas into the team.Training:
Comprehensive introductory modules to technical concepts
Level 3 Information Communications Technician apprenticeship standard
Training for all pathways of your IT career (support technician, network technician, digital communications technician)
Specialising in a portfolio of evidence for the Support Technician pathway
e-learning training materials
Bi-weekly virtual classroom training on all options of the apprenticeships
Access to virtual labs to develop technical competency
Monthly work-based coaches visits and competency checks
9 am – 5 pm Support desk for technical support
Personal Learning and Thinking Skills and Key Skills development
Option for vendor and technical certificates- e.g. CompTIA
Training Outcome:This is a great opportunity for you to develop skills that will enhance your networking career. On passing your Primary Goal apprenticeship, you will gain professional recognition for the Register of IT Technician (RITTech).We also offer a progressive step in some cases, onto our Level 4 Network Engineer apprenticeship programme.Employer Description:iAM Compliant is a web-based (SaaS) scalable safety management tool, specifically designed to help you with everyday health and safety compliance, reporting, eLearning and more. You can create regular tasks, assign jobs, produce reports, and even prevent potential issues happening before they occur.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Patience....Read more...
The successful candidate will:
Assist with incoming calls and make outbound calls to our vendor and prospective tenants
Recommend new properties to prospective tenants
Book viewings
Support the team by providing administrative support
Training:
You will work towards a Level 2 Customer Service Practitioner Apprenticeship, including Functional Skills if required, which will be delivered via fortnightly day release at National Business College in Huddersfield or via Teams
Training Outcome:
Opportunity to become a negotiator or administrator
Employer Description:William H Brown have been around since 1890 when William Henry Brown began trading, offering an auctions and valuation service. Over the years we have continued to grow - we now have 129 offices and we're one of the most established names in the industry.Working Hours :Monday- Friday, 9.00am - 5.00pm, with Saturday shift on a rota basis.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
During the first stage of your career, you will learn everything about providing great customer service in our UK Contact Centre’s Business Rental Department. This will provide you with a solid foundation to progress to a future career in management.
During the first year, your responsibilities will be:
Providing exceptional customer service via the telephone and via written communication
Providing administrative support to your team, departments and branches
Updating internal databases and systems with a commitment to attention to detail
Building internal and external relationships and communicating on a variety of levels
Training:Onboarded onto the Customer Service Specialist Level 3 Apprenticeship - a 15-month course, with weekly taught sessions delivered at Farnborough College, regular 1:1 support from industry expert Trainers.Training Outcome:You will initially undertake a Level 3 Customer Service Specialist Apprenticeship. We are a company that really does reward hard work and if you perform within this period, you will have the opportunity to progress to a Level 5 Management Apprenticeship.Employer Description:Enterprise Mobility is still family-owned – our CEO Chrissy Taylor is the third generation of the Taylor family to run the company. This allows us to look forward even more confidently to the future, providing the stability we need to pursue the long-term good for our business, our employees and our customers, even in these challenging times.
How did we get here? The fact is, we owe our success to each and every one of our people. That's why we empower everyone on our team with opportunities for growth. Our mission, along with our uncompromising commitment to customers, has made Enterprise a genuine success story and a truly special place to work.
For more information, check out this blog post and lots of other great stories on our website to see why apprenticeships with Enterprise are the place to be!Working Hours :4-days per week 8.00am - 5.00pm, 1-day per week at college, days to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Enthusiatic, willing to learn....Read more...
Product Engineer
Our client are seeking a proactive and adaptable Product Engineer to join their dynamic team. Product Engineers play a ensure that the product development and production processes meet demands while maintaining high quality and cost-efficiency. The successful candidate will collaborate with various departments including Sales, Engineering, Production, and Quality to drive initiatives that align with business objectives and contribute to continuous improvement.
Responsibilities as Product Engineer
- Working in collaboration with Sales, Purchasing, Engineering, Production, and Quality to meet sales and production
- Provide manufacturing documentation and engineering support to ensure build requirements are met
- Liaise between customer requirements and internal processes
- Convert lists and parts drawings into user-friendly documents
- Produce production documents
- Have a clear understanding of electronic and ideally mechanical assembly
- Drive continuous improvement initiatives and contribute to configuration control of documents and engineering packs
- Plan and implement new processes and procedures to maximise efficiency's
- Carry out customer design changes and support configuration control of documents and engineering packs
Qualifications and Experience Required as Product Engineer
- Proficiency in electronic and mechanical assembly, understanding of technical drawings,
- Demonstrate a sound knowledge of electronic components
- Experience in MRP (Material Requirements Planning) is ideal
- A focus on continuous improvement and efficiency maximisation
- Ability to communicate effectively and collaborate with cross-functional teams
- Proven experience in product engineering and manufacturing documentation
- Familiarity with configuration control and experience with customer design changes
Benefits as Product Engineer
- Up to £50k basic salary DOE
- Pension
- Parking on site
- Health and wellness benefits
- Opportunities for professional development and career growth
- Inclusive and diverse work environment
If you are interested in this position, please apply directly or contact alison.francis@holtengineering.co.uk....Read more...
Are you ready to take your manufacturing leadership skills to the next level?
Do you thrive in fast-paced, hands-on environments where your decisions drive success?
If youre a natural leader with a passion for quality, efficiency, and teamwork, this is your opportunity to make a real impact!
Were looking for a dynamic and motivated Assistant Team Leader to join our production team on a permanent night shift. In this role, you wont just be managing youll be leading from the front, inspiring your team, and driving performance to ensure we continue delivering high-quality products on time and at optimum cost.
Youll play a crucial role in shaping a safe, efficient, and high-performing workplace, collaborating with managers, optimising plant operations, and championing continuous improvement initiatives. If you're someone who takes ownership, thrives under pressure, and loves finding smarter ways to work, then this could be the perfect fit for you.
Key Responsibilities:
Leadership & Team Management
- Lead and motivate a team of operators to meet production targets.
- Ensure high-quality products are produced efficiently and cost-effectively.
- Promote a positive and collaborative team culture focused on excellence.
Safety, Health & Environment (SHE) Compliance
- Implement and uphold SHE policies and procedures to maintain a safe and compliant workplace.
- Strive towards eliminating accidents and incidents through proactive safety measures.
Production & Efficiency
- Ensure maximum plant efficiency, maintaining target cycle times and minimising downtime.
- Maintain a clean, tidy, and safe working environment at all times.
- Identify and support the implementation of continuous improvement initiatives related to safety, quality, productivity, and cost.
Customer & Operational Support
- Build strong relationships with manufacturing teams and support functions to drive operational success.
- Ensure customer service levels are maintained, delivering products to the highest standards.
What Were Looking For:
Essential Skills & Experience:
- Strong Health & Safety awareness and understanding of SHE policies.
- Proven leadership experience within a manufacturing environment.
- Excellent timekeeping and reliability.
- Quality-driven mindset, ensuring outstanding customer service.
- Strong problem-solving skills with the ability to work under pressure.
- A proactive thinker, always looking for ways to improve processes.
Whats in It for You?
Generous pension scheme.
25 days annual leave (pro rata).
Life assurance cover.
Career development & training opportunities.
Onsite parking for convenience.
Employee assistance programme for wellbeing support.
Cycle to work scheme & employee discounts.
Opportunities for career growth in a leading industry business.
Apply Today!If you have manufacturing leadership experience and are looking for a challenging and rewarding role, we want to hear from you!
Contact Ian at Holt Engineering for more information on 07734406996.....Read more...
Greeting visitors and directing them to the appropriate meeting rooms or office clients
Sorting incoming post and notifying clients when items are available for collection
Scanning and sending documents for clients
General filing and administrative support
Answering incoming calls for Clavering House and client businesses, forwarding calls and messages as required
Managing stock levels and placing stationery orders when needed
Handling meeting room bookings via phone, email, and online systems
Ensuring meeting rooms are prepared and arranged correctly for clients
What We’re Looking For
Strong organisational and time management skills
Comfortable with customer interactions, both in person and over the phone
A professional and friendly demeanour
Ability to multi-task and problem-solve in a fast-paced environment
Keen to learn and develop within the role
This role offers full support and training from the Centre Manager, ensuring you have everything you need to succeed and grow in the position.
Interested in joining our team? Apply today and be part of a business environment where history meets modern professionalism!
Training:Business Administrator Level 3.Training Outcome:
Office Administrator/Business Support Assistant - You could move into a more senior administrative role with increased responsibilities, such as handling more complex client needs, financial admin, or operational support
Reception Manager - If you excel in the customer-facing aspects of the role, you could step up to manage front-of-house operations, training new staff, and ensuring a high level of service delivery
Employer Description:Welcome to Clavering House Business Centre, a distinguished Grade II listed building recognised by English Heritage for its architectural charm. Situated just steps from Newcastle’s central railway station, our centre offers fully serviced offices, meeting room hire, and virtual office services in a professional and historic setting.
In addition to Clavering House, we also manage The Corner Newcastle, a luxury serviced office space in the heart of the city. Together, these spaces provide a dynamic, modern business environment where companies can thrive.Working Hours :Hours: Monday - Friday, 9:00 AM - 5:30 PM (5:00 PM finish on Fridays)Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
Supporting the Business Development Team, generating interest with construction companies and other interested parties with an introduction to Workforce Skills Support through the means of cold calling, follow up calls, email marketing campaigns, promotion of our services through advertising and networking events
Building and maintaining relationships with clients and providing an effective link between the client and their Business Development Manager, excellent verbal and written communication skills are essential
Creating and maintaining effective relationships with external training providers and other external partners
Liaising with 3rd party providers for suitable dates and locations and negotiating agreed discounts and maintaining our central tracker
Creating, chasing and processing booking forms
Updating the CRM system and central records
To provide additional ad-hoc support where applicable as directed by our Business Development Team
Any other duties as deemed necessary by line manager
Training:Level 2 Customer Service Practitioner Apprenticeship Standard.
West Notts college are proud to be able to offer a sales pathway on the customer service practitioner apprenticeship which is specifically suited to those starting out in sales environments.
This is a work based programme, all your learning will take place during working time and on work premises. There are regular workshops available for you to attend that will support your learning. You will attend these in person at the designated training campus.
You will experience a blended learning model
You will gather learning evidence, journals and off-the-job records using your e-portfolio
At the end of the planned learning period, it will be agreed that you are ready to enter 'Gateway' and for your End Point Assessment to be arranged
Training Outcome:Upon successful completion of this apprenticeship, the employer is committed to further training which may include higher level apprenticeship programmes.Employer Description:Workforce Skills Support is a nationwide training provider specialising in the construction sector. We are recognised by the leading skills certification schemes within the UK construction industry for providing excellent construction training, courses and construction qualifications.Working Hours :Monday - Friday 08.00 - 16.30 with 30-minutes lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative,Patience....Read more...
Clarke Energy is a multi-award-winning global business specialising in the engineering, installation and long-term maintenance of distributed energy solutions. We have comprehensive resources to support the engineering of your project with capabilities in computer aided design, mechanical and electrical engineering. We have dedicated teams to support you in delivering quality through the project management, installation and commissioning of your project. We value the provision of reliable maintenance services for your power generation equipment delivered efficiently through our extensive network of service engineers.
As a Service Department, the main function is to maintain and support gas powered generation plants, whether that is Power Generation only, Combined Heat & Power or Tri-generation. We have the technical expertise to support the complete Jenbacher gas engine product portfolio and associated balance of plant. We maintain and promote long term customer relationships through our flexible commercial agreements. Across the Clarke Energy group, there are local Service teams providing support in each territory. In the UK, the Service Department is split into two teams, the Service Operations Team and the Aftermarket Sales Team to provide the following service functions to our internal and external customers.
Our Field Service Engineers are fully qualified with access to industry specific, accredited training and are expected to utilise both mechanical and electrical engineering knowledge whilst maintaining good customer relationships on a day-to-day basis. They are adaptable and flexible, doing what needs to be done, at the times and locations required.Training:Example: Apprentices will be required to attend college at least x1 day per week either at Uxbridge, Harrow or Hayes Campus completing necessary mandatory training and units associated with the apprenticeship.
The apprentice will be required to complete:
• Work towards gaining a full Qualification.
• Employment Rights and Responsibilities.
• Skills, Knowledge, and Behaviours.
• Standard and End Point Assessment.
• Functional Skills in English, Maths, and ICT (if required).
Other training will be provided by the employer as required to enable the fulfilment of the job role.Training Outcome:Become qualified Service EngineerEmployer Description:Clarke Energy is a multi-award-winning global business specialising in the engineering, installation and long-term maintenance of distributed energy solutions. We have comprehensive resources to support the engineering of your project with capabilities in computer aided design, mechanical and electrical engineering. We have dedicated teams to support you in delivering quality through the project management, installation and commissioning of your project. We value the provision of reliable maintenance services for your power generation equipment delivered efficiently through our extensive network of service engineers.Working Hours :Monday - Friday 8am - 5pmSkills: Organisation skills,IT skills,Physical fitness,Number skills,Customer care skills,Problem solving skills....Read more...
Job Title: Service Administrator
Location: Basingstoke
Salary: Up to £26,000 per annum
Hours: Full-time, 37.5 hours per week
Industry: Commercial Vehicle Workshop
About the Role:
We are seeking a highly motivated and organised Service Administrator to join our busy and dynamic team in our commercial vehicle workshop based in Basingstoke. This is an exciting opportunity for someone with strong administrative skills, a keen eye for detail, and a passion for delivering excellent customer service. You will play a key role in supporting the smooth operation of our workshop by managing service bookings, liaising with customers, and maintaining accurate records.
Key Responsibilities:
- Customer Service: Be the first point of contact for customers, addressing their service needs and queries both via phone and email. Ensure high levels of customer satisfaction at all times.
- Service Bookings: Coordinate and schedule service appointments, ensuring maximum workshop efficiency.
- Admin Support: Provide essential administrative support to the service team, including creating and updating job cards, maintaining service records, and ensuring paperwork is accurate and up to date.
- Parts and Inventory Management: Assist in the ordering and tracking of parts required for vehicle servicing and repairs.
- Invoicing and Billing: Support the team in generating invoices, processing payments, and maintaining financial records related to services provided.
- Health and Safety Compliance: Ensure all service procedures comply with health and safety standards, maintaining a clean and organised work environment.
- Database Management: Keep records up to date in the service management system, tracking the progress of service jobs, vehicle history, and customer details.
Key Requirements:
- Proven experience in an administrative or customer service role, ideally in a workshop or automotive environment.
- Strong communication and interpersonal skills with the ability to interact professionally with customers and colleagues.
- Excellent organisational skills with the ability to manage multiple tasks and priorities.
- High attention to detail and accuracy in record-keeping and documentation.
- Proficient in using office software (Microsoft Office Suite, etc.) and service management systems.
- Ability to work effectively under pressure and in a fast-paced environment.
- A proactive approach and a positive attitude toward problem-solving.
Benefits:
- Competitive salary of up to £26,000 per annum.
- 37.5 hours per week with regular working hours.
- Opportunity to work in a friendly and supportive team environment.
- Development and career progression opportunities.
- Employee benefits and discounts.
How to Apply: If you are a motivated and experienced professional looking to take the next step in your career, we would love to hear from you. Please apply with your CV or call Dudley on 07485 390 942
Holt Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.
We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter
Holt Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments
DP....Read more...
Assist with recruitment, induction and placement of volunteers into appropriatevolunteering roles across the Trust
Support with administration needs of the service
Respond to ‘walk-in’ and phone enquiries on volunteering
Provide specific support to the Young Volunteer Programme
Liaise with Trust staff and patients to help gain feedback on the impact of volunteers
Oversee programmes such as ‘shop trolley’ with supplies for patients
Support with collection of feedback and impact measurement from volunteers about their experiences to evaluate the programme and report on progress
Support with answering enquiries about the programme
Support with collection of photographic and written content for internal and externalcommunications about the volunteers programme
Provide excellent customer care and aspire to exceed staff and visitor expectations atevery opportunity
Manage office administrative tasks and supplies
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
Volunteer Administrator position in the volunteer service and any other suitable positions that may arise
Employer Description:What we do
Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care. Our volunteering, support hub, and complementary therapy teams enhance the hospital journey for all patients – whether
they live locally or come from further away to access the trust’s specialist services. Our support of the RFL workforce enables staff to perform at their very best. Spanning individual professional development and training through to organisation-wide interventions, our initiatives bolster employee resilience and mental health so staff can achieve the best outcomes for patients. We fund ground-breaking research with the potential to change people’s lives, whether it’s through our grants programme or delivering major capital funding appeals.Working Hours :Monday - Thursday, 9.00am - 5.00pm. On-site presence required 4 days per week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Patience....Read more...
You will manage existing customer relationships and identify new business opportunities within the assigned territory. You will be responsible for selling aftermarket products, services and software solutions, ensuring the right technical applications meet customer needs.
Key Responsibilities:
Achieve sales goals and targets within the assigned territory
Implement a strategic sales call plan to build and strengthen customer relationships
Identify and qualify new prospects through effective CRM database management
Directly and indirectly (via agents) sell a wide range of aftermarket products, services, and retrofits
Demonstrate technical expertise in products and applications to ensure proper sales solutions
Coordinate with Applications Engineers for advanced technical support and custom quotations
Manage direct mail fulfilment and lead qualification from various sources (email, web, phone) Monitor after-sales customer satisfaction and work with internal teams to minimize payment delays
Key Skills:
Proven experience in B2B sales, account management, or aftermarket sales
Strong technical understanding of mechanical engineering, software solutions, or industrial products
Excellent negotiation, relationship management, and strategic sales skills
Ability to qualify leads, prepare proposals, and coordinate product demonstrations
Experience working with CRM tools to track and manage sales pipelines
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Marketing Manager | Multi brand Hospitality Group | London | Up to £45,000Growth – Expansion – Brand AwarenessAre you a results-driven marketer with a passion for hospitality? Do you have experience in local marketing, brand strategy, and new site openings? If so, this could be the perfect opportunity for you!We are working with a dynamic multi brand hospitality group with an exciting and varied portfolio spanning premium casual dining, quick-service restaurants, and café; concepts. As they continue to expand, they are looking for a hands-on Marketing Manager to drive brand awareness and support their growth strategy.The Role:This is an exciting opportunity for a Senior Marketing Executive or an up-and-coming Marketing Manager to step up and take ownership of marketing strategies that will drive customer engagement and sales. You will work closely with operations, finance, and external agencies to ensure impactful and data-driven campaigns across all brands within the company portfolio.Key Responsibilities:
Develop and execute marketing strategies to support new site openings (NSOs) and brand expansion.Manage local marketing initiatives, leveraging insights to tailor campaigns to different locations.Oversee multi-channel marketing activations across media, PR, social, and in-store promotions.Work closely with property and operations teams to enhance in-store branding and customer experience.Manage marketing budgets, ensuring cost-effective and high-impact campaigns.Create sustain support plans for underperforming locations, implementing data-led solutions.Ensure brand consistency across all touchpoints and customer interactions.
What We’re Looking For:
3 years of experience in a brand or marketing role within branded hospitality, retail, or leisure.Strong background in local marketing and new site openings.Proven project management skills, with the ability to manage multiple initiatives simultaneously.Data-driven mindset with experience running ROI-focused campaigns.A creative thinker who understands brand positioning and customer engagement.A self-starter with a hands-on approach, comfortable in a fast-paced and growing business.
If you are looking for a role where you can make a tangible impact and be part of something exciting, we’d love to hear from you.Apply today and be part of this journey!....Read more...
Mobile Car Parking Attendant - Portsmouth - full Time - 12.21 Per Hour
Do you have excellent customer service skills? Do you have a flexible attitude? Do you have a valid UK Driving licence?
If you answered yes to these questions, then read on!
An opening has arisen for a Mobile Parking Attendant to join our team based in Portsmouth. As a Parking Attendant you will provide front-line customer service. You will be ensuring the car park is maintained and managed to the highest standards, as expected by our customers and our client.
What you'll do:
- You will provide first-class customer service support to our car park customers
- You will deal with unusual incidents in accordance with policies and training
- You will record and maintain all books and records assigned to your site in a legible and timely manner
- You will deal with all enquiries made in person, by telephone or by other means from customers, our client, its representatives or visitors as required
- You will deliver the highest level of personal behaviour and standards at all times
- You will assist with tasks or problems within the car parks or traffic management as requested
- You will ensure that vehicle users conform to the clients laid down traffic regulations
- You will comply at all times with, Company Policies and Procedures and the Health & Safety Laws
- You will undertake regular patrols of the premises to maintain security standards
What you'll bring:
- You will have excellent customer service skills.
- You will have excellent oral and written communication skills.
- You will have excellent interpersonal skills, with the competence to build and maintain positive working connections.
- You will have a reliable, conscientious and flexible attitude to work and proactive nature.
Does this sound like you? Click "apply" and one of our team will get back to you shortly.
Must be 18 or over to apply and have a valid UK Driving licence
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.....Read more...
Controlling customer accounts
Data entry
Organising of meetings for internal & external members of staff
Taking minutes of meetings
Consistently meeting goals set by line managers
Establish long-lasting customer relationships
Coordinating with suppliers & sales support to ensure to make sure orders are delivered & received on time
Updating procedures on the system to ensure all comms are documented
Responding to inquiries from customers & suppliers
Ensuring frequesnt coms with clients, suppliers & sales support staff
You will receive training on how to provide original ideas to satisfy the demands of the customer and finally provide them with the ideal product that provides them with a fantastic return on investment
General administration duties
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation: E-Careers Education Limited
Your training course: Business administrator
Level 3 (equal to A level)
Training Outcome:
On successful completion of the level 3 business admin apprenticeship, there may be the opportunity to become a full-time Accounts Manager.
Employer Description:The Branded Company have a fresh approach to branded merchandise sourcing and are creating a new standard that is the easiest, fastest and least expensive way to buy promotional products that are delivered on time. The Branded Company, an experience that will make printed promotional products, quick, affordable and most importantly…simple!Working Hours :Monday to Friday, 9:00am - 5:30pm (30 min break).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Hands on & adaptable,Trustworthy,Honest,Professional,Reliable,Committed....Read more...
The role is based in the St Leger Homes Home Choice Team helping to provide the best customer service support to both internal and external stakeholders. It is a busy team delivering a wide range of functions within the team.
Dealing with front line telephone and other enquiries from customers, stakeholders, and agencies
Inputting data regarding customers’ circumstances, ensuring details are always up to date
Providing advice, signposting, and transferring customers to other departments or stakeholders
Working closely with staff from our various teams to provide positive and timely outcomes for customers and other stakeholders
Training:
Training will take place in the workplace and through day release at Doncaster College
Working towards Level 3 Business administrator apprenticeship standard
Training Outcome:Although a permanent position cannot be guaranteed at the end of the apprenticeship, our Career Start Co-ordinators will support the apprentice to find a permanent position either at St. Leger Homes or elsewhere. Employer Description:St Leger Homes is an award-winning, customer focused social housing provider that currently manages over 20,000 homes on behalf of Doncaster Council.Working Hours :Typical working week is Monday to Friday 8.30 to 5 pm. Either at The Civic Building / Shaw Lane (also agile working at home as required)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Applications Engineer
Systems Testing and Technical Support
Automotive Industry
Bristol BS16 - Covering UK-wide
Up to £47k per annum
Bonus, 33 Days Holiday, Enhanced Pension
Excellent Benefits Package
Are you looking for an exciting opportunity to use your technical engineering knowledge and move into an Applications and System Test Engineering role within the Automotive industry. If so, read on! This is a great opportunity for an intelligent and analytical engineer, based out of the Bristol office and travelling to customers UK-wide. Commutable from Gloucester, Swindon, Bath and Cheltenham.
Role and Duties:
- Work as part of a team travelling to support UK-based OE vehicle manufacturers with the integration and application of systems for commercial vehicles
- Support to customers covers all phases of a project from the initial conception with the customer, through application, testing and finally with support with field issues
- The application tests involve testing a wide range of systems on a vehicle, either at customer premises or at a suitable test track facility
- The product range to be supported is mainly pneumatic based, but with a high level of electronic control - this includes air compressor, air treatment, brake controllers, foundation brake, levelling control and advanced driver assistance systems
- The role will require answering technical enquiries from the customer, planning and conducting test activities, technical report writing and follow-up of any issues with the customer
- This is an interesting and varied job role which will suit someone who is happy with a mix of hands-on/off work
Skills and Experience Required:
- An electrical or mechanical engineering degree is highly desirable
- Industry experience is desirable but not essential
- Understanding of vehicle CAN (Controller Area Network) is desirable (J1939 an advantage)
- CANalyzer knowledge is also preferable
- Good analytical skills they must be able to review data quickly during test work and adapt test plans accordingly
- Good problem-solving skills
- People skills interacting clearly with customers on a technical level and ability to communicate with multiple teams in different global locations
- Self-motivated, self-prioritising, flexible working approach
- Strong IT Skills
- Use of diagnostic software to control and update electronic control units
Benefits Package
- Salary: Up to £47k per annum
- Annual Bonus of up to £850
- 25 days holiday + bank holidays
- Company car, phone, laptop and expenses
- Private health insurance for employees, married spouse and dependants
- Group Income Protection scheme covering critical illness at 50% of pay, subject to 2 years qualification period
- Group Self-Invested Pension Plan with contributions of up to 12% (employer 7% / employee 5% gross)
- Group Life Assurance at 3.5x annual salary
- Sick pay for certified sickness, subject to length of service in line with company policy
Interested? To apply for this Applications Engineer position, here are your two options:
1. "This is the job for me! When can I start?" - Call now and lets talk through your experience. Ask for Dan Henderson 0116 254 5411 between 8.30am - 5.30pm
2. "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and let you know
Precision People is committed to keeping our candidates informed and offer a guaranteed response within 7 days when applying through the application system.
PPDEL....Read more...
As an Apprentice Engineer in the Tendering Team, you will gain hands-on experience in the tendering process while developing essential skills in engineering and commercial operations. Working alongside experienced professionals, you will support the preparation of tenders for JDR products and services.
Key Responsibilities:
Learn to Review Client Documentation: Support the team in reviewing client specifications, identifying key requirements, and seeking clarification on any uncertainties
Assist in Tender Preparation: Help compile technical and supporting documents required for tenders, ensuring compliance with client and company requirements
Support Customer Communication: Participate in client meetings, assist in responding to customer queries, and help manage client clarifications during the tendering process
Work on Proposals: Contribute to the preparation of sales enquiries and tenders, ensuring all documentation meets deadlines and customer expectations
Ensure Accuracy: Assist in maintaining the accuracy and consistency of tender documents in line with company standards and internal procedures
Manage Deadlines: Learn to prioritise tasks effectively to meet submission deadlines, working under the guidance of senior team members
Collaborate with Other Departments: Work closely with internal teams, including engineering, sales, and commercial teams, to gather necessary information for tenders
Identify Risks and Support Process Improvement: Develop an understanding of risk management and contribute ideas for improving processes and procedures in tendering
What You Need:
Interest in Engineering & the Energy Sector: A strong enthusiasm for engineering, particularly within the Oil & Gas and Renewable Energy industries. An interest in subsea cable industries is beneficial
Good Organisational Skills: Ability to manage multiple tasks, pay attention to detail, and work effectively under pressureBasic Computer Skills: Familiarity with Microsoft Office and other relevant software is advantageous
Communication Skills: Strong written and verbal communication skills to assist with proposals and interact with internal teams and clients
Willingness to Learn: A proactive attitude and eagerness to develop technical and commercial knowledge within a supportive learning environment
This apprenticeship offers a fantastic opportunity to gain industry experience while developing the skills required for a successful career in engineering and tendering
Training:Training schedule has yet to be agreed. Details will be made available at a later date.Training Outcome:Once qualified as a Tendering Engineer you will be part of a fantastic team in a professional engineering environment. Excellent career opportunities will be available within the business.Employer Description:JDR was formed in the early 1990s when two of the most respected names in the industry, Jacques Cable Systems (UK) and De Regt Special Cable (Holland) merged. As JDR the company has in excess of 75 years combined experience in the design and manufacture of subsea umbilicals and power cables that operate in harsh, dynamic, subsea environments. JDR now has a number of facilities globally including South America, the USA and 3 plants in the North East of England.Working Hours :Monday - Friday
8.30am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Recruit4staff is proud to be representing their client, a leading manufacturing company in their search for a Customer Service Executive to work at their facility on Wrexham Industrial EstateFor the successful Customer Service Executive client is offering:
£24,683.75 per annumMonday - Friday - Either; 8:45 am -5:15 pm / 9 am - 5:30 pm (Saturday Rota Approx 1 in 6 weeks once trained)Permanent role with a reputable company Training and development opportunities Free parking on-siteIncrease in pay after 2 years services
The role – Customer Service Executive
Handling incoming calls ensuring KPIs are met Proactively manage the account ensuring that delayed orders and breakages are chased and communicated effectivelyTo answer technical questionsInputting orders on the same day as they're received To provide support with order entry and returnsAccurate data entry
What our client is looking for in a Customer Service Executive:
Must possess an excellent telephone manner - ESSENTIAL Previous customer service experience working in an office environment - ESSENTIAL Experience in dealing with customersBasic computer skillsMust be able to work effectively as part of a team
Key skills or similar Job titles: Customer Service Agent, Customer Service Executive, Customer Service Advisor, Customer Service Assistant Commutable From: Wrexham, Deeside, Ruabon, Chirk, Oswestry, Broughton For further information about this and other positions please apply now This vacancy is being advertised on behalf of Recruit4staff (Wrexham) who are operating as a recruitment agency, agent, agencies, employment agency or employment business.....Read more...
The retail sales support team is responsible for processing orders for major retailers and marketplaces such as Amazon and B&Q and ensuring the stock is delivered on time and in full by the requested delivery date. This role also includes providing customer quotes, stock updates, delivery and dispatch information, invoice queries and organising returns. Due to increased workloads, this role is initially a 9 month contract with the role very likely to become permanent.
Key responsibilities for the Customer Service Advisor
Processing customer orders via phone, email, and EDI
Handling queries related to inventory, pricing, and deliveries while resolving issues promptly
Managing technical enquiries using electronic parts diagrams as a first level of support before escalation
Building and maintaining strong relationships with customers and sales teams
Proactively resolving concerns and keeping customers updated on orders and returns
What We’re Looking For:
Proven experience in customer service and administration
Strong communication skills
Attention to detail
Able to work in a fast paced and demanding environment
Proficiency in Microsoft Office, SAP would be a beneficial but not essential
A proactive, solutions focused team player with excellent interpersonal skills
What’s In It for You?
As the Customer Service Advisor, this is a fantastic opportunity to join an innovative market leading, company who prides itself on a positive culture, a strong brand and who offers real progression opportunities. You’ll work in bright, modern offices with excellent facilities.
Salary: Between £25,000 - £26,400
Hours: 37.5 hours a week (Monday to Friday, 8:30 AM – 5 PM)
Hybrid working model
Holidays: 26 days plus bank holidays
Training: Comprehensive training and onboarding
Benefits: Progression opportunities, volunteer days, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events, and more!
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Install hardware onto customer units and trailers
Attending customers units and trailers to carry out break-fix cases
Conduct customer and staff training to familiarise themselves with OpenRad products
Ensure that all relevant administrative, quality and regulatory documents are accurately completed and maintained
Log and respond to customer support requests received by phone or email
Use remote system tools to monitor the performance of customer systems
Training:
IT Solutions Technician Level 3
Online through a live trainer led sessions
Training Outcome:Full-time job role upon completion.Employer Description:Biotronics3D at its heart is and always will be a fast-paced software engineering company. They are developing forefront technologies that change how millions of patients and medical doctors interact, communicate, and explore medical information. They’re in the process of creating one of the largest healthcare communities in the world!Working Hours :Monday - Friday, 9 am - 5 pm.Skills: Communication skills,IT skills,Problem solving skills,Analytical skills....Read more...
