Your duties will include:
Client, CRM & Data Insight:
Develop and maintain a Client Grading system (A/B/C) and client segmentation (industry, location, spend)
Monitor CRM systems (HubSpot & JobLogic) to identify inactive leads and trigger follow-up actions
Maintain live trackers for project assets such as photos and testimonials, filling gaps through follow-ups or site visits
Client Engagement & Retention:
Create re-engagement campaigns for dormant clients using CRM data
Request Google reviews and convert feedback into testimonials and marketing content
Support development of case studies across active projects
Follow up proposals and quotations
Networking & Relationship Management
Track and follow up networking connections:
Attend and support networking meetings to promote business services
Ensure new contacts are logged and followed up, including LinkedIn connection management
Support internal teams with ongoing relationship development
Projects, Reporting & Insight:
Support creation of client summary reports covering energy, carbon, water usage, and testimonials
Sit in on project surveys and summarise insights for internal use
Provide administrative support to Project & Service Managers on larger opportunities
CSR (Corporate Social Responsibility)
Support charity relationship management (e.g. Scottie’s Little Soldiers & Community of Purpose), including tracking engagement and communications
Engineering & Operations Support:
Manage engineer schedules, holidays, and compliance using Joblogic CRM
Maintain Engineers Matrix (training, logistics, cost tracking)
Oversee vehicle compliance (servicing, MOTs, tyres)
Support apprentice engineers with college coordination and progression tracking
Ensure PPE and uniform stock levels are maintained
Support wellbeing initiatives across teams Office, HR & Compliance
Assist with Health & Safety compliance and Citation reviews
Produce monthly audits and risk assessments to support compliance monitoring
Maintain subcontractor, supplier, and customer onboarding records
Support office operations including supplies, organisation, and day-to-day administration
Training Outcome:
This role could lead to a career within adminsitration or the engineering sector
Employer Description:UES was founded in 1986 by mechanical engineer Roger Griffiths, specialising primarily in Warm Air Heating. The business has since expanded into all modern aspects of Mechanical, Electrical, and Renewable services.
Our client base spans the South West and South Wales, covering sectors including sports and leisure, retail, transport, healthcare, education, and places of worship.
We remain a family-run business with a strong focus on long-term client relationships and high-quality customer service. Our team of highly qualified engineers delivers tailored, reliable mechanical building services including design, installation, maintenance, and facilities support.
We continue to evolve with the industry while maintaining our core values of service, reliability, and long-term partnership working.Working Hours :Monday - Friday, 8.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills....Read more...
Responsibilities and tasks will include:
Providing hands-on support for Windows 11 IT systems, including: issuing and tracking hardware, assisting users with initial logins and system setup, troubleshooting configuration or cabling issues, and installing port replicators for new laptops
Providing hands-on support for hardware changes, including setting up and configuring user devices such as desktops, laptops, and peripherals
Safely disconnecting, relocating and storing existing equipment and cabling in line with electrical safety and manual handling guidelines, ensuring all connections are secure and neatly arranged to meet safety standards
Provision of support for any reasonable software changes
Performance of routine maintenance tasks such as updates, backups, and system checks
Assistance in diagnosing and resolving simple hardware and software issues
Assisting with IT asset management and inventory tracking
Responsibility for care, operation and daily checks on company-assigned vehicle i.a.w. policy
Responding to basic IT support requests via email, ticketing systems, or in person
Escalating more complex or unresolved customer issues to the Team Leader, when required
At all times providing excellent customer service on client site, following documented procedures and support guidelines
Following all onsite security and health and safety protocols
Training:Apprenticeships include time away from work for specialist training as well as daily on-the-job training. Face-to-face training will take place with our partner apprenticeship provider- Peta Training & Consultancy Ltd, Cosham, Portsmouth.Training Outcome:Successful completion of the apprenticeship may lead to roles such as:
Associate IT Technician (SFIA Level 2)
Service Desk Analyst
Desktop Support Engineer
Employer Description:ALTAEDGE helps the Ministry of Defence and other security organisations solve complex problems with practical and strategic expertise. It works closely with clients to deliver clear, effective solutions. The company manages capability projects to ensure they meet organisational goals and deliver results. With experience across the Navy, Army, and RAF, ALTAEDGE supports digital change and ongoing capability development.Working Hours :Monday to Friday 7.30am to 4.30pm.
You may be required to work overtime/additional hours when authorised and as necessitated by the needs of the business.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Patience....Read more...
As a Business Administration Level 3 Apprentice at AVT Reliability, you will support the administrative functions of our dynamic team.
Key Responsibilities:
Administrative Support:
Assist with sales order processing, invoicing and purchase order raising
Manage incoming and outgoing mail and emails.Answer telephone calls, take messages, and direct calls to appropriate personnel
Document Management:
Maintain and update electronic and paper records ensuring information is accurate and readily accessible
Assist in the preparation and distribution of reports, presentations, and other documents
Customer Service:
Provide excellent customer service to internal and external clients
Assist in handling inquiries and resolving issues promptly and efficiently
Meeting Coordination:
Schedule and organise meetings, including booking rooms and preparing necessary materials
Take minutes during meetings and distribute them to relevant parties
Project Support:
Assist in various projects and tasks as assigned by supervisors
Support team members in the implementation of new systems and processes
Financial Administration:
Assist with basic financial tasks such as processing invoices
Learning and Development:
Engage in learning activities provided by the apprenticeship program
Actively participate in training sessions and workshops to develop skills and knowledge
Support the Internal Training Manager with administrative tasks as and where required- supporting the Learning and Development across the business
Training:
Comprehensive training and development program to support your apprenticeship
Opportunities to attend relevant courses and workshops
All training will take place at the workplace via tutor led monthly visits/ sessions
Training Outcome:
Potential for career progression within the company upon successful completion of the apprenticeship
Employer Description:AVT Reliability is a leader in asset management and reliability solutions. We specialise in providing innovative products and services that enhance the reliability and performance of our clients' critical assets. Our commitment to excellence and continuous improvement makes us a trusted partner in the industry.Working Hours :Monday- Friday
Hours to be confirmed, likely 9am- 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Microsoft office....Read more...
Technical Support Engineer – Growing Managed Services Provider
London – Hybrid (3 days per week in their office)
Paying between £40,000-£42,000, depending on experience.
We’re working with a fast‑growing Managed Services Provider that is expanding its technical support function. They’re seeking a skilled and customer‑focused 2nd Line Engineer who enjoys tackling varied technical challenges and wants to develop their career within a modern, ambitious MSP.
This is an excellent opportunity for someone who thrives in a dynamic environment and wants exposure to new technologies as the business continues to scale.
Key Responsibilities
Provide high‑quality 1st - 3rd line support across a broad customer base
Troubleshoot and resolve issues within Microsoft 365, Azure, and Windows Server environments
Handle escalations from the 1st Line team and take ownership of more complex incidents
Support project delivery, migrations, and infrastructure improvements
Maintain accurate documentation and contribute to internal knowledge sharing
Deliver remote and occasional on‑site support when required
Required experience:
Strong experience with the Microsoft ecosystem, including:
Microsoft 365 administration
Azure AD / Entra ID
Windows Server (2016/2019/2022)
Exchange Online, SharePoint Online, Teams
Good understanding of networking fundamentals (DNS, DHCP, VPN, firewalls)
Experience working within an MSP or multi‑customer environment
Confident troubleshooting hardware, software, and cloud‑based issues
Highly Beneficial:
Exposure to Google Workspace
Experience supporting macOS devices
PowerShell or other scripting knowledge
Familiarity with RMM/PSA tools
London – Hybrid (3 days per week in their office)
Paying between £40,000-£42,000, depending on experience.
Must be eligible to work in the UK. ....Read more...
As an Apprentice Parts Sales advisor, you'll learn how to work in a fast-paced parts department and develop key skills in:
Safely storing and organising parts
Receiving, checking, and handling stock deliveries
Processing customer orders and payments
Using computer systems to manage parts and orders
Identifying, sourcing, and ordering parts for vehicles
Assisting with customer enquiries and offering product advice when needed
Monitoring and solving customer problems/enquiries
Following key company procedures and working as part of a team
Training:
As a level 3 Customer Service Specialist apprentice, you will learn on the job while also receiving structured training to support your development
80% of your time will be spent working alongside experienced colleagues at the dealership, gaining hands-on experience and support from a dedicated mentor
20% of your working hours will be used for off-the-job training or study time
This off-the-job training is delivered by a qualified tutor through a mix of:
Six in-person training blocks at the brand-new DAF Apprentice Academy in Nottingham
Six to ten online sessions in small groups or 1:1 format across the apprenticeship
Additional support and extra sessions are also available if needed, to help you succeed at every stage of your training.Training Outcome:After this apprenticeship:
A potential full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership
Future prospects are endless
By having a highly regarded set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in
Employer Description:Ford & Slater is one of the UK’s largest DAF Truck dealer groups with 16 locations across the UK employing over 800 staff whilst remaining a family run business. Specialising in the maintenance and repair of DAF Heavy Goods Vehicles (HGVs), with a rich history and a commitment to excellence, Ford & Slater is the ideal place to launch a rewarding career in the heavy vehicle industry.Working Hours :Monday- Friday, 8.00am- 4.30pm (One early finish per week).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
As an Apprentice Parts Sales advisor, you'll learn how to work in a fast-paced parts department and develop key skills in:
Safely storing and organising parts
Receiving, checking, and handling stock deliveries
Processing customer orders and payments
Using computer systems to manage parts and orders
Identifying, sourcing, and ordering parts for vehicles
Assisting with customer enquiries and offering product advice when needed
Monitoring and solving customer problems/enquiries
Following key company procedures and working as part of a team
Training:
As a level 3 Customer Service Specialist apprentice, you will learn on the job while also receiving structured training to support your development
80% of your time will be spent working alongside experienced colleagues at the dealership, gaining hands-on experience and support from a dedicated mentor
20% of your working hours will be used for off-the-job training or study time
This off-the-job training is delivered by a qualified tutor through a mix of:
Six in-person training blocks at the brand-new DAF Apprentice Academy in Nottingham
Six to ten online sessions in small groups or 1:1 format across the apprenticeship
Additional support and extra sessions are also available if needed, to help you succeed at every stage of your training.Training Outcome:After this apprenticeship
A potential full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership
Future prospects are endless
By having a highly regarded set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in
Employer Description:Ford & Slater is one of the UK’s largest DAF Truck dealer groups with 16 locations across the UK employing over 800 staff whilst remaining a family run business. Specialising in the maintenance and repair of DAF Heavy Goods Vehicles (HGVs), with a rich history and a commitment to excellence, Ford & Slater is the ideal place to launch a rewarding career in the heavy vehicle industry.Working Hours :Monday- Friday, 8.00am - 4.30pm (One early finish per week).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Your Key Responsibilities will include:
Operations Support: Assist in the smooth running of daily operations, including opening and closing procedures, cleanliness, and organisation
Ensure compliance with health, safety, and sanitation regulations by monitoring adherence and addressing any issues promptly
Support inventory management by assisting in stock checks, receiving deliveries, and maintaining accurate records
Customer Service: Provide excellent customer service by welcoming guests, taking orders, serving food and beverages, and handling inquiries or complaints
Assist in maintaining service standards by monitoring the dining area, ensuring cleanliness, and addressing any issues promptly
Interact with customers to gather feedback and contribute to improving the overall dining experience
Staff Supervision: Supervise and support bar and restaurant staff during shifts, providing guidance and assistance as needed
Assist in training new team members on job responsibilities, service standards, and safety procedures
Contribute to maintaining a positive work environment by fostering teamwork, resolving conflicts, and recognising employee contributions
Financial Support: Support in handling cash transactions, processing payments accurately, and reconciling cash registers
Assist in monitoring sales performance and inventory levels to ensure adequate stock availability
Contribute to cost control efforts by minimising waste and adhering to budget guidelines
Health, Safety, and Environment (HSE): Assist in maintaining a safe and clean working environment by following health and safety protocols
Participate in training sessions related to health, safety, and food hygiene to ensure compliance
Report any safety hazards or incidents promptly and assist in implementing corrective actions
Quality Control: Assist in monitoring food and beverage quality to ensure consistency and adherence to standards
Contribute ideas for menu improvements and promotional activities based on customer feedback and market trends
Relationship Building: Build positive relationships with customers by providing friendly and attentive service
Collaborate with colleagues and management to support team goals and objectives
Develop rapport with suppliers and vendors to facilitate smooth operations and procurement processes
Training Outcome:
On completion of the Hospitality Supervisor Level 3 apprenticeship, the apprentice will have the opportunity to embark onto a Level 4 apprenticeship to further their skills' development through internal training programmes
Employer Description:We’re the people behind the food, hospitality and support services that power your day, make you smile and put a spring in your step. That’s just one of the reasons why we’re the UK and Ireland’s top contract catering, hospitality, and business support services provider.Working Hours :5 days out of 7
(Starts from 6am/Late Finishes can be after midnight)
Shifts to be confirmedSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Patience....Read more...
About this role
Work on-site with a diverse range of customers, from small local businesses to large FTSE‑100 organisations, with no two days the same
Support customers with a wide variety of needs across hardware, software, and infrastructure
Visit customer sites to install, set up, and optimise BT products and services, as well as carry out non‑complex repairs
Engage directly with customers—talking through ideas, resolving issues, and ensuring their services are fully optimised
Recommend suitable digital products and services to help customers get the most from their technology
Travel between customer locations as part of a dynamic, field- based role
Join a supportive team where full training is provided—technical passion and a proactive attitude matter more than prior experience
What You’ll Do:
Work on-site across different customer locations
Install, configure, and optimise BT products, apps, and services
Carry out non‑complex repairs and provide deskside support for devices such as laptops, PCs, and printers
Support installations, migrations, and rollouts
Diagnose and resolve hardware and software issues
Guide customers through solutions and recommend suitable digital products and services
Training:This apprenticeship will last 18 months, and you’ll spend a minimum 20% of your working hours will be dedicated to learning and studying. You’ll also complete one “study day” a week. At the end of your hard work, you will gain an ICT Comms Tech Level 3 qualification.
The training provider is Firebrand and the college is located in Wyboston Lakes, Bedford.Training Outcome:
Once you have qualified you will be a fully qualified BT Business Customer Engineer
Employer Description:You’re not just looking for a career, you’re looking to make a difference.
Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding. And we use the power of technology to help solve big challenges, like climate change and cyber security.
From day one, you’ll have a voice at BT Group. You’ll get stuck in to tough challenges, pitching ideas and making things happen. You won’t be alone though: we’ll be there with help and support through you’re learning and development. You’ll make great friends, discover new talents, and feel part of something exhilarating.
This is your chance to make a real difference to the world. Grab it.Working Hours :Monday to Friday, with start times of 8:30am/9:00am and finish times of 5:00pm/5:30pm.Skills: Communication skills,Customer care skills,Problem solving skills,Logical,Initiative....Read more...
Key Responsibilities & Accountabilities:
Liaising with suppliers to source parts for customers
Generate and process sales quotations
Generate and process sales purchase orders
Provide general administrative support to the sales team
Liaise internally in order to optimise quality of service, business growth and customer satisfaction
Liaise internally in order to resolve issues with both customers and suppliers including, when required, any financial issues
Provide customer support, representing the Company in a professional manner at all times
Liaise with suppliers to obtain pricing and delivery schedules
Expedite purchase orders and record shipping details and delivery schedules
Ensure all sales administration is completed to a high standard and in a timely manner
Training:
The apprentice will work towards the Business Administrator Level 3 Standard
They will attend training either at WBTC offices in Newbury one day a month, and have a monthly training and review meeting
Training Outcome:
Rebound are keen to support the ongoing training and development of the team
There will be the opportunity for career progression for an apprentice who is eager to achieve and successful in their role
Employer Description:From our founding in 2003 we always have been and always will be passionate about service, as most recently demonstrated by our continuous operation throughout the recent pandemic. We support clients from a range of industries and sectors including: Aerospace & Defence Audio visual Automotive Cloud Datacentres Energy Industrial Medical Transportation We believe that all our clients, regardless of size or location, deserve the best levels of focus with the opportunity to access true global market pricing and availability.Working Hours :Monday to Thursday, 9.00am - 5.30pm.
5.00pm finish on Friday.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Team working,Initiative,Eager to learn,Enthusiasm....Read more...
Customer Service Support – CRM Experience Required | Up to £35,000 Location: Office-basedWe’re working with a growing, eco-friendly company that supplies sustainable products to the hospitality industry, and they’re looking for a Customer Service Support professional to join their team. This is a fantastic opportunity for someone who is confident on the phone, naturally personable, and enjoys building relationships with customers. You’ll be a key point of contact for clients, supporting with enquiries, processing orders, and ensuring a smooth and positive customer experience from start to finish.The Role:
Handling inbound customer enquiries via phone and emailProcessing and managing orders efficientlyBuilding strong product knowledge and becoming an expert in the company’s offeringSupporting the sales team and maintaining strong client relationshipsAssisting with general office management dutiesEnsuring a high level of organisation across daily tasksManaging and updating customer data within the CRM system, ensuring accuracy and consistency
About You:
Confident, friendly, and professional on the phoneStrong communication and customer service skillsSome sales experience would be beneficialHighly organised with great attention to detailProactive and eager to learn and developA genuine interest in sustainability and working with a purpose-led business
What’s on Offer:
Salary up to £35,000Yearly bonus based on performanceOffice-based role within a supportive teamCompany closure over Christmas and New YearOpportunities to grow and progress within the business
If you are keen to discuss the details further, please apply today or send your cv to Kate B OR call 0207 790 2666....Read more...
Front of House Coordinator - Customer Service Apprentice
This role involves answering telephone enquiries promptly and courteously, handling customer requests, and maintaining a tidy and organised reception environment.
Administrative duties include filing documents and ensuring all records are kept up to date, as well as accurate data entry to support the smooth operation of the business. The coordinator is also responsible for conducting fire drills and lift checks as required, ensuring compliance with health and safety standards.
As the business operates across multiple locations, the Front of House Coordinator may be required to move between sites, adapting to different environments as necessary. Flexibility and a proactive attitude are essential for success in this role.
The ideal candidate will be organised, approachable, and able to multitask efficiently, demonstrating a commitment to maintaining high standards of safety and customer care.
Training:Functional Skills Level 2 if required
Level 2 Customer ServiceTraining Outcome:Level 2 Customer Service Employees benefit from engaging in diverse projects, collaborating with talented colleagues, and gaining exposure to innovative practices in the industry. Whether you are looking to develop specialist expertise or aspire to leadership roles, you will find ample scope to shape your career and make a meaningful impact with us.Employer Description:Sheriff House is registered as part of our parent company, All Saints Homeless Shelter. All Saints Homeless Shelter works to support homeless people across the region.
They also have a physical office, located in Nottingham, NG7. Sheriff House becamehas evolved from a private residence to bustling offices, and now, a vibrant space where people come together to work, collaborate, and connect.
At Sheriff House, we believe that workspaces should inspire. By offering flexible, fully serviced workspaces, we help businesses and individuals to thrive – without the burden of lengthy leases, hidden overheads, or admin distractions.
Working Hours :Monday – Friday Between 8.00am – 6.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Customer care skills,Administrative skills....Read more...
Answer incoming telephone calls and take messages professionally
Respond to emails and general enquiries
Carry out general office administration tasks
Book in delivered stock and update internal records
Assist with maintaining accurate office systems and paperwork
Support the accounts department when required
Input invoices onto the back-office system
Assist with customer billing
Use Microsoft Office applications for day-to-day tasks
Provide general support to the wider office team as needed
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
The chance to progress further with the employer
Employer Description:Founded in 2001 in Hull, SoluTech works with business customers from across the Humber region and around the UK, providing a full range of machine supply, print management, maintenance and support services.Working Hours :Monday - Thursday, 8.45am - 5.30pm and Friday, 8.45am - 5.00pm , 60-minute break each day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Provide administrative support to operations and sales teams
Manage incoming emails and phone calls in a professional manner
Build and maintain positive relationships with new and existing customers
Assist in preparing sales proposals, quotations, and follow-ups
Support marketing activities, including social media and digital content creation
Conduct market research to identify industry trends and potential clients
Collaborate with internal teams to ensure an excellent customer experience
Assist the sales team in identifying and developing new business opportunities
Training:
Next Level Training will support you throughout your apprenticeship
Training Outcome:
Opportunity to build a long-term career within WH Scott Group
Employer Description:WH Scott Group is a leading provider of lifting, safety, and engineering solutions across Ireland and the UK. With over a century of industry experience, we continue to grow by combining trusted expertise with innovative products and exceptional customer service.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills....Read more...
Deliver outstanding customer service to guests
Support the management team with daily operations
Supervise front-of-house service during busy periods
Assist with opening and closing procedures
Help train and support junior team members
Ensure high standards of cleanliness, hygiene, and presentation
Handle customer enquiries and resolve issues professionally
Assist with stock control and ordering
Follow health & safety and food hygiene regulations
Work collaboratively with kitchen and bar teams
Training:Training will be on-site at the workplace with training to be carried out at Barnsley College to complete the Level 3 Hospitality Supervisor apprenticeship. Training Outcome:Potential for full-time role.Employer Description:The Bulls Head is a stunning country pub and restaurant set against the breathtaking backdrop of the Colne Valley. Enjoy exceptional, thoughtfully crafted menus, cosy real open fires and delicious homemade food—all in a setting that offers truly unrivalled countryside views.Working Hours :Shift patterns with Tuesday at Barnsley College.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Team working,Creative,Initiative,Patience....Read more...
Customer Service & Communication:
Handle incoming telephone calls professionally, dealing with enquiries and providing accurate information
Process service bookings efficiently and accurately
Respond to email enquiries promptly across all service areas
Deliver excellent customer service and maintain a positive customer experience
Act as a key point of contact for customers and internal teams
Service Delivery and Scheduling Support:
Schedule clinicians and resources for clinics and service delivery
Maintain and update scheduling records
Coordinate availability and ensure effective utilisation of resources
Support the planning and coordination of clinics and service delivery
Assist with day-to-day operational administration tasks
Ensure service records and booking details are accurate and up to date
Recruitment & Compliance Support:
Assist with recruitment of clinicians, including onboarding activities
Support compliance processes such as document checks and record maintenance
Ensure all compliance documents are complete and up to date
Administration Duties:
Process returned forms and documentation in a timely manner
Create and issue certificates and outcome reports
Maintain organised filing systems and accurate electronic records
Data Protection & Confidentiality:
Handle sensitive personal and medical data in line with GDPR requirements
Ensure all data is stored, processed, and shared securely
Maintain strict confidentiality at all times
Training:
1 day every other week at college (Term-time)
Work place mentor
College assessor
Training Outcome:
Once completion of this apprenticeship there will be oppertunities to develop in the company
Employer Description:Every month, over 10,000 drivers trust D4Drivers for their medical examinations, alongside some of the UK’s largest and most reputable companies.
Since 2013, D4Drivers has established itself as the leading provider of driver medicals in the UK. We strive to enhance our services to meet and exceed your expectations.
We are proud to be part of a group of companies, under the D4Group name, not only dedicated to delivering high quality and affordable driver medicals but also at the forefront of advancing occupational health solutions tailored specifically for road haulage operators.Working Hours :Monday to Friday.
(Hours to be confirmed at interview).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills....Read more...
An exciting opportunity has arisen for an experienced Hardware Engineer to join a fast-paced, multi-disciplinary team designing and delivering secure digital hardware solutions.
This is a hands-on role covering the full development lifecycle, from concept and design through to testing, production support, and customer integration.
What Youll Do
- Take ownership of hardware design and delivery across the entire product lifecycle.
- Specify and design high-speed digital boards for products and test equipment.
- Create, build, and test development and production test equipment.
- Capture schematics and support PCB layout activities.
- Collaborate closely with Mechanical, Software, and Systems engineers to ensure seamless integration.
- Perform hardware design verification and support system/software testing.
- Produce development and production test processes and documentation.
- Provide production support, including resolving test and manufacturing issues and training production staff.
- Address design changes, component obsolescence, and integration of secure data products into customer platforms.
What Were Looking For
- Degree in Electronic Engineering or a related discipline.
- Full hardware development lifecycle experience with a strong grasp of electronic design fundamentals.
- Proven track record in high-speed digital circuit development and signal integrity.
- Skilled in hardware testing and troubleshooting using oscilloscopes, logic analysers, and similar tools.
- Proficiency with industry-standard CAD tools (e.g., Cadence or Mentor schematic/layout).
- Must be a UK national and able to obtain UK Security Clearance (SC).
This is a fantastic opportunity to work on innovative, secure hardware technologies, contributing to projects with real-world impact while developing your expertise in a collaborative and forward-thinking engineering environment.
TT....Read more...
An Export Sales Manager is sought to join a global leader in assistive listening technology based in Newark-on-Trent, Nottinghamshire, contributing to the growth and development of international sales activity across Europe, Middle East, Africa, and Asia-Pacific regions.
The Export Sales Manager, Newark-on-Trent, Nottinghamshire, will be expected to lead territory growth strategies, manage international distributor networks, and drive new business development across multiple technical B2B markets. You will work closely with senior commercial leadership, international partners, and cross-functional teams to support continued business expansion and long-term revenue growth.
Responsibilities include:
Develop and deliver multi-year growth plans aligned to company strategy and regional objectives.
Define and execute go-to-market strategies for new and developing international territories.
Drive international sales growth through distributors, partners, and direct customer engagement.
Manage and develop relationships with international distributors, partners, and key end customers.
Support distributors through product training, sales tools, pricing support, and technical guidance.
Maintain accurate sales forecasting, CRM reporting, and pipeline visibility.
Lead and support international sales team members and regional partners.
Collaborate with Marketing, Product Management, Operations, Compliance, and Customer Success teams.
Represent the business at international trade shows, exhibitions, and customer meetings.
Deliver product and solution presentations to customers, distributors, and stakeholders.
Support strategic market expansion activities and regional growth initiatives.
Key skills & experience:
Bachelor’s degree in Business, Marketing, or related field, or equivalent commercial experience.
Experience within export sales, international sales, or technical B2B business development roles.
Proven experience selling into international markets including Europe, Middle East, and Asia-Pacific.
Strong experience managing distribution and partner sales channels.
Experience defining and executing territory-level go-to-market strategies.
Commercially focused with experience owning revenue and margin targets.
Strong strategic thinking, negotiation, and relationship-building skills.
Proficiency with CRM systems such as Microsoft Dynamics and Microsoft Office tools including Excel.
Excellent communication and stakeholder management skills.
Comfortable working autonomously while managing international relationships and travel commitments.
How to apply:
Apply now for the Export Sales Manager role in Newark-on-Trent, Nottinghamshire. Send your CV to adighton@redlinegroup.Com or call Adam on 01582 878821.
....Read more...
Looking for the security of a permanent role that support a healthy work-life balance? Join a friendly, customer-focused team where you can make a real difference every day. This is a rewarding opportunity to support customers, provide first-class service, whilst gaining industry insight and job satisfaction. In this Customer Service Advisor role, you will be:
Acting as the first point of contact for customers requiring tenant advice and guidance via phone and face-to-faceHandling a range of enquiries including repairs, housing applications, complaints and general requests, offering solutions, advice and referrals to relevant servicesAdministering applications and supporting customers throughout the full processSupporting general office and administration tasks including maintaining records, scheduling appointments, and preparing letters and emails
To be successful, you will need:
Previous experience within a customer-focused or office-based roleFluent Welsh and English language skills (essential)Excellent communication and interpersonal skills, with the ability to deal sensitively, calmly and professionally with customersStrong administration skills with good attention to detail and accurate data entryConfident IT skills including Microsoft Word, Excel and OutlookStrong organisation skills with the ability to prioritise workload effectively
This is a permanent role working 30 hours per week over 4 days, based in Abergele.Salary starts from £26,548 rising to £27,474, plus 25 days holiday rising to 32 with service, plus bank holidays. If you have a passion for customer service, problem solving and being part of a supportive team, we’d love to hear from you.....Read more...
Looking for the security of a permanent role that support a healthy work-life balance? Join a friendly, customer-focused team where you can make a real difference every day. This is a rewarding opportunity to support customers, provide first-class service, whilst gaining industry insight and job satisfaction. In this Customer Service Advisor role, you will be:
Acting as the first point of contact for customers requiring tenant advice and guidance via phone and face-to-face Handling a range of enquiries including repairs, housing applications, complaints and general requests, offering solutions, advice and referrals to relevant services Administering applications and supporting customers throughout the full process Supporting general office and administration tasks including maintaining records, scheduling appointments, and preparing letters and emails
To be successful, you will need:
Previous experience within a customer-focused or office-based role Fluent Welsh and English language skills (essential) Excellent communication and interpersonal skills, with the ability to deal sensitively, calmly and professionally with customers Strong administration skills with good attention to detail and accurate data entry Confident IT skills including Microsoft Word, Excel and Outlook Strong organisation skills with the ability to prioritise workload effectively
This is a permanent role working 30 hours per week over 4 days, based in Abergele. Salary starts from £26,548 rising to £27,474, plus 25 days holiday rising to 32 with service, plus bank holidays. If you have a passion for customer service, problem solving and being part of a supportive team, we’d love to hear from you.....Read more...
As an Apprentice Customer Liaison Officer, you will act as a link between residents, contractors and the project team during maintenance or improvement works.
Key responsibilities:
Answer phone calls and respond to emails
Arrange access to properties for inspections and works
Track residents' appointments
Act as the main point of contact for residents before, during and after works
Communicate project details, schedules and updates clearly
Handle resident queries, concerns and complaints professionally and pass them to relevant persons
Support vulnerable residents and ensure their needs are considered
Keep accurate records of visits, operatives and housing teams
Ensure health and safety procedures are followed when interacting with residents What you will learn:
Customer service and communication skills
Conflict resolution and problem solving
Understanding of housing maintenance and construction works
Health and safety awareness in occupied properties
Training:
The successful candidate will work towards a Level 2 Customer Service Practitioner qualification, which will take 12 months plus EPA (End Point Assessment)
Training Outcome:
Full time role
Employer Description:Enable Futures, award-winning Shared/Flexi Job apprenticeship service will support you through your apprenticeship journey and professional development. We employ our apprentices directly and are listed on the Flexi Job Apprenticeship Register. We work with hosts in Yorkshire and the North East to provide apprentices in the construction and civil engineering industry.Working Hours :Monday - Friday, 08:00 - 17:00.Skills: Customer care skills,Team working,Initiative....Read more...
You will patrol public streets and car parks, helping keep communities safe and accessible by:
Advising the public on parking rules and safe parking
Issuing Penalty Charge Notices to incorrectly parked vehicles
Responding to public enquiries professionally and courteously
Reporting abandoned vehicles and equipment issues
Supporting enforcement colleagues when required
Training:Customer Service Practitioner Level 2.
No previous experience is required - training and support will be provided throughout your apprenticeship, delivered by Smart Training & Recruitment.
What We’re Looking For:
Strong communication and customer service skills
Self-motivated and able to work independently
Comfortable working outdoors
Ability to work shifts and handle challenging situations calmly
Training Outcome:Upon successful completion of the Level 2 Customer Service Apprenticeship, there will be the opportunity to study for the next level.Employer Description:Marston Holdings (including our NSL brand) delivers leading technology enabled services to support communities, government and private sector partners. Our Transportation team helps keep streets safe, accessible, and welcoming - you’ll recognise us as the friendly faces out and about in your local area. All offers are subject to DBS clearance. We are an equal-opportunity employer committed to inclusion and fairness for all. Working Hours :Permanent, full-time role.
9am - 6pm, working days TBC.Skills: Communication skills,Customer care skills,Problem solving skills,Non judgemental,Patience,Physical fitness....Read more...
Predominately based in our Coventry Head Office, the central support team is made up of many support functions key to the success of the wider business. We partner with the sector and regional Business Units to provide exceptional customer service to our internal and external customers.
We have a great opportunity for you to join this customer-focused team where you can grow your skills and progress in your career. We are looking for someone who shares our passion on delivering exceptional customer service whilst also being able to work within a fun and hardworking team environment. Training Outcome:Becoming a qualified Assistant Accountant.Employer Description:We deliver some of the UK’s most complex and critical infrastructure across six core sectors of energy, water, nuclear, highways, rail and aviation for public and private customers. Working on projects and long-term frameworks, we believe in connecting people, places and communities through innovative and responsible infrastructure. Our people are our business. Through their expertise, we harness innovative ideas and approaches that enable us to safely and responsibly design and deliver resilient infrastructure upon which we all rely. Morgan Sindall Infrastructure is part of Morgan Sindall Group plc, a leading UK construction and regeneration group with revenue of over £4 billion. Working Hours :Monday - Friday, 8:30am - 5pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Sales Support Administrator Salary: Circa £27-35k dependent on skills and experienceFlaxton, York – office basedMonday – Friday (9:00 AM – 5:00 PM with half an hour unpaid lunch) + flexibility to work additional hours to support holiday coverWhat We Offer
Competitive salary dependent upon experienceCompany Pension SchemeOnsite Parking20 days holiday, plus bank holidays
About the Company:Charters-Reid is one of the leading Chartered Surveyors in York and throughout the region. We pride ourselves on ‘making buying property simple’ and the after-sales service we give to clients, whether that be our Chartered Surveyors explaining report contents or one of our friendly office staff answering queries, is the best!We are seeking a high-energy, professional, to work within offices set in surroundings so stunning they’ll make you glad the clocks just went forward. We are a fast-moving property survey comparison hub, and we’re looking for a Vivacious Professional who has mastered the art of the "Calm Juggling Act."The Path: You’re the person who sees a mountain of tasks and thinks, "I’ll just dance to the top." You have the seasoned professional maturity to handle planning fees and deadlines with a steady hand, but the philosophical wit to smile when the cosmic absurdity of the UK property market kicks in. You understand that true growth comes from staying centred while the world moves fast.You Have:
A first-class work ethic and a "Keep Smiling" mantra.The wisdom of experience paired with a high-vitality "Sales Buzz."A black belt in multitasking and a genuine love for helping people navigate their move.
The Reward: Work in a beautiful location with a team that actually enjoys each other’s company. It’s a brilliant, harmonious place to grow and thrive.Based in Flaxton, York and soon moving to our brand new offices also in Flaxton.Main Purpose of Job:You will provide a full range of sales support and office administration services to Charters-Reid, working closely with the administration team and surveying team to provide an exceptional customer experience.Key Responsibilities/Outputs:Administrative Duties
First point of contact for all customer enquiries, providing product and pricing information, updating and/or booking surveying appointments and services appropriately (predominantly residential).Accountable for administering the end to end booking process, utilising the Survey Planner systemBuild and utilise a sound knowledge of our product ranges, promoting to our customers and optimising opportunities to cross and up-sell.Pro-actively build customer relationships, understanding the customer needs and requirements, working to exceed these at all times.Support the team, informing the Team Leader of any issues impacting customer bookings and satisfaction, suggesting and implementing solutions and improvements.Fully utilise all available internal systems/technology to ensure the customer experience is the best it can be.Perform data entry with speed and precision.Handle all customer issues and complaints in a sensitive and timely manner, ensuring a successful outcome for the customer, elevating to the Team Leader and Surveyors as and when appropriate.Act as a positive role model, recognising the value of team working, positively reinforcing co-operation, mutual support and commitment to the team.General office admin tasks to ensure the smooth and efficient running of the office.Any other reasonable request, within your capability, as required for the effective operation of the business
Working Relationships
You will be expected to form and maintain productive working relationships with all colleagues across the Charters-Reid group of companies.
Key Skills & Experience
Previous Office/Sales Administration experienceExperience of the property industry advantageousPrevious experience of using a survey planner/booking system or similarProficient in Microsoft Office (Word, Outlook, Excel)Engaging and confident telephone mannerDiary management experienceExperience of working in a customer facing environmentPrevious experience of working within an owner-managed businessFriendly, helpful and approachableFlexible and adaptable approach to work and working hours to meet customer and business needsAbility to work at paceA team player with a ‘hands on approach’Good organisation and planning skillsExcellent written and verbal communication skills
The above list of duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post across the Charters-Reid group of Companies.Interested? If you feel that you possess the relevant skills and experience then please send your cv by return. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Job Description:
Core-Asset Consulting is partnering with a UK-based fintech organisation to recruit a Customer Support Accountant. This role is ideal for an accounting or bookkeeping professional looking to apply their technical knowledge in a customer-focused, technology-driven environment.
You will join a collaborative support function dedicated to delivering high-quality service to small business customers using their online accounting platform. The role offers structured onboarding, ongoing development, and the opportunity to contribute meaningfully to customer experience and product improvement.
Essential Skills/Experience:
Relevant practical accounting or bookkeeping experience.
Hands-on knowledge of core accounting areas such as VAT, payroll (RTI), and Self-Assessment.
Strong understanding of accounting processes, supported by practical application.
High level of digital literacy and confidence working with cloud-based systems.
Awareness of bookkeeping and accounting software used by small businesses.
A customer-focused mindset with a commitment to delivering high-quality service.
Core Responsibilities:
Act as the first point of contact for customers via phone, email, and online chat.
Respond accurately and efficiently to accounting and product-related queries.
Provide customer training through outbound calls to trial users and existing customers.
Proactively engage with users to offer guidance and support.
Support prospective customers by providing product information and reassurance.
Assist internal teams by testing new features and system enhancements.
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: (16335)
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
In your role, you’ll be first point of contact for our customers delivering an excellent level of customer service and dealing with a variety of queries and requests
You’ll use the latest contact centre technology to give you the confidence and skills to assist customers effectively and professionally
You’ll communicate with customers using various methods, including webchat, email, SMS and via the telephone, accurately capturing key information and data to support their needs
Have an excellent understanding of our products and services, identifying customer needs and promoting the range of suitable glass repair and replacement services available to our customers
Take part in our “Department Passport” initiative where you'll rotate and spend time with a number of other teams in the business to broaden horizons and support your career aspirations
You’ll join other apprentice colleagues and participate in regular in-person teaching and learning activities with our dedicated ALEX apprenticeship team
Adhere to our company's effort values, Treating Customers Fairly and Vulnerable Customer responsibilities, Financial Conduct Authority (FCA) Consumer Duty and Data Protection Regulations
Training:
During the apprenticeship, 20% of your time will be spent with our dedicated internal Talent Development Team and/or studying towards your Level 2 Customer Service Practitioner apprenticeship
Training will take place at your normal office location, and you will have regular time scheduled into your calendar each week with full support to complete learning activities
Your training will be delivered in a blended format and includes regular face-to-face workshops, webinars, practical learning activities and the opportunity to practice new skills with your coach
Additionally, you will participate in a series of Personal Effectiveness courses over the 12-month period, including Project Management Skills, Managing your Money and Career Mapping to support your own personal and professional development goals
As part of a team of apprentices, you will have the opportunity to own a high-profile business project that will provide you with the perfect chance to showcase your knowledge and put new skills into practice
Training Outcome:
Our award-winning apprenticeship programme forms part of our talent pathways and the wider group's commitment to supporting and harnessing colleague development
Once graduated, you will have the opportunity to join the group on a permanent basis and develop your career with our established development plans that may include further professional study
Employer Description:Auto Windscreens are a leading UK automotive glazing company with headquarters based in Chesterfield. We're passionate about brand pride and dedicated to giving our customers the best service possible and working to exceptional standards; this is what we’re all about.
We're part of the Markerstudy Group, an energetic and highly innovative group of companies, established in 2001 and employing around 7,000 colleagues in locations throughout the UK. Markerstudy is an accredited Investor in People - Gold organisation, with a strong commitment to harnessing the talent of our colleagues.Working Hours :Monday - Friday, 9.00am - 5.00pm (office based)Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Team working,Patience....Read more...
