A growing organisation based in Basingstoke is seeking a Marketing Analyst to support data-driven marketing and commercial decision-making. This role is open to graduates, early-career analysts, and more experienced Marketing Analysts, with responsibilities and salary tailored to experience level.
You will analyse market trends, customer behaviour, campaign performance, and competitor activity to generate actionable insights that guide marketing strategy, product positioning, and business growth.
Key Responsibilities for the Marketing Analyst based in Basingstoke
Marketing Data & Market Research
Collect and analyse quantitative and qualitative marketing data from industry reports, CRM systems, digital analytics platforms, and customer research
Track competitor marketing activity, pricing strategies, positioning, and promotional campaigns
Design and manage customer and market research surveys
Maintain accurate and structured marketing intelligence databases
Data Analysis & Insight Generation
Clean, organise, and analyse datasets using Excel and analytics tools
Identify trends, customer segments, and performance insights across campaigns and channels
Build dashboards and data visualisations using Excel, Tableau, Power BI, or similar tools
Interpret data in line with commercial and marketing objectives
Reporting & Stakeholder Communication
Produce clear, insightful reports and recommendations for stakeholders
Present findings to marketing, sales, product, and leadership teams
For more senior candidates: act as a subject-matter expert and support mentoring of junior analysts
Collaboration & Business Support
Work cross-functionally with marketing, product, sales, and finance teams
Provide ad-hoc analysis to support launches, campaigns, and strategic initiatives
Contribute to continuous improvement of analytics processes and tools
What We’re Looking For for the Marketing analyst based in Basingstoke
Essential
Degree in Marketing, Business, Economics, Statistics, or a related field (or equivalent experience)
Strong analytical and numerical skills
Proficiency in Microsoft Excel
Clear written and verbal communication skills
Ability to manage multiple priorities and work collaboratively
Desirable (Level-Dependent)
Experience with Tableau, Power BI, Google Analytics, CRM systems, or BI tools
Understanding of digital marketing metrics, customer analytics, or market research
For senior candidates: experience influencing strategy and working with senior stakeholders
Why Apply?
Open to graduate, mid-level, and senior Marketing Analysts
Salary dependent on experience
Opportunity to influence marketing and commercial strategy
Supportive, collaborative culture
Hybrid working with access to a Basingstoke office
How to Apply
If you are keen on this opportunity and would like more information, please send an updated CV to nking@redlinegroup.Com or call 01582 878839, and a member of the team will contact you to discuss this opportunity in further detail.....Read more...
Customer and Sales Support: Assist the inside sales team with customer inquiries, providing excellent service and ensuring timely responses to all customer needs
Coordinating Internal Functions: Collaborate with various internal departments to share relevant product information and provide effective solutions to customers
Cold Calling/Outbound Lead Generation: Reach out to potential customers through cold calling and outbound lead generation to drive business development and expand our customer base
Learning the Technical Side of Our Products: Gain in-depth knowledge of our range of products, including their technical features and applications, to better support customers and contribute to sales efforts
Training:As an apprentice, you will receive support through both on-the-job learning and formal training as part of your apprenticeship programme. This will typically include:
Study towards a relevant qualification, Level 4 Sales Executive Diploma
On-the-job training and mentoring from experienced professionals
Regular review meetings to track progress and development
Training Outcome:Potential full-time employment for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Friday, 8am - 4pm including a 30-minute break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
What you’ll do: Customer Experience * Understand the services and products on offer to assist with customer questions and queries. * Support different types of customers with different needs. * Support the centre in gaining customer feedback on our products and services, including dealing with customer complaints. * Support the centre to deliver swimming lessons where required (qualification dependent). * Share knowledge with customers on the role exercise plays in health and wellbeing. * Conduct customers' gym inductions and health screening where required (qualification dependent). * Plan and deliver exercise sessions to meet customers' health and fitness goals. People Experience * Support GLL's visions and values. * Attend and participate in all apprenticeship workshops, meetings, and reviews with your tutor and General Manager. * Ensure all training and qualification deadlines are met in agreement with your tutor and manager. * Achieve and maintain all necessary qualifications, including ongoing CPD training. * Keep up-to-date with trends and developments in the leisure industry. As a leader within the leisure industry, we can also offer scope to progress your career, and job variety like nowhere else. You will be enrolled on a Leisure Team Member apprenticeship programme which takes approximately 18 months to complete, as well as completing the following qualifications throughout the length of your apprenticeship: * National Pool Lifeguard Qualification (NPLQ) * First Aid at Work (Level 3) * Certificate in Teaching Swimming * Level 2 Gym Instructor However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people’s lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications, and location.Training:The apprentice will receive full on the job training, as well as 20% off the job training, they will also receive a full wrap around service from SCL.Training Outcome:The apprentice will be able to progress to a team leader qualification, once they have completed their apprenticeship.Employer Description:GLL is a not-for-profit charitable social enterprise committed to delivering a better quality of fitness and leisure, libraries, and performing arts facilities for everyone. We're committed to providing access to quality community facilities - and more - at a price everyone can afford. We already manage over 258 facilities, and we're adding more all the time, operating under our 'Better' brand. Unlike many other brands, we are for everyone. Community is at the heart of everything we do, and we want to make sure that everyone can live a healthy and active lifestyle.Working Hours :TBC at interview stage .Skills: Communication skills,Customer care skills,Swimming Skills,Physical fitness....Read more...
Customer and Sales Support: Assist the inside sales team with customer inquiries, providing excellent service and ensuring timely responses to all customer needs
Coordinating Internal Functions: Collaborate with various internal departments to share relevant product information and provide effective solutions to customers
Cold Calling/Outbound Lead Generation: Reach out to potential customers through cold calling and outbound lead generation to drive business development and expand our customer base
Learning the Technical Side of Our Products: Gain in-depth knowledge of our range of products, including their technical features and applications, to better support customers and contribute to sales efforts
Training:As an apprentice, you will receive support through both on-the-job learning and formal training as part of your apprenticeship programme.
This will typically include:
Study towards a relevant qualification, Level 4 Sales Executive Diploma
On-the-job training and mentoring from experienced professionals
Regular review meetings to track progress and development
Training Outcome:
Potential full-time employment for the right candidate upon successful completion of the apprenticeship
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Friday, 8.00am - 4.00pm including a 30-minute break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
Assist the Account Management Team with daily administrative tasks, ensuring smooth operations
Learn and support the day-to-day management of customer accounts
Maintain and update customer records within our Zoho CRM system to ensure accurate data management
Support the team in managing waste collection schedules, coordinating with suppliers and customers
Prepare and distribute reports related to financial performance, environmental impact, service performance, and customer feedback
Assist in invoice processing and resolving any billing discrepanciesWork closely with vendors and customers to facilitate smooth booking and transaction processes
Gain knowledge of compliance and legal factors related to waste management
Provide general office support, including document preparation, filing, and scheduling meetings
Participate in training and development sessions as part of the apprenticeship program
Training:
Business Administrator Level 3 Apprenticeship Standard
Training will take place in the workplace and online
Training Outcome:
Opportunities for career progression within Flame UK upon successful completion of the apprenticeship
Employer Description:Our mission as independent specialists in sustainable waste management is to find and implement the very best and most cost-effective approach for you. We offer our customers a carbon neutral waste service, and help you reduce your carbon emissions.
Whatever service you need and whichever sector you work in, Flame UK can reduce your waste costs and increase your recycling.
Cost-effective total waste management services and sustainable solutions from one of Nottingham’s leading waste management companies.
As one of the first waste management companies to offer a carbon neutral waste service, we offer sustainable and cost effective solutions whatever your needs.Working Hours :Monday- Friday, 08:30 - 17:00
(30 min lunch unpaid)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Initiative....Read more...
Support internal customers
Support external customers
Test our software
Problem solving
Training:Information Communications Technician Level 3.Training Outcome:Ongoing training & development for individual. Employer Description:Ferry fast was established over 40 years ago. We are a family ran company. We pride ourselves on providing excellent customer service, sourcing and delivering premium fresh produce. Working Hours :8.00am to 5.00pm Monday to Friday. (half an hour unpaid lunch break)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
An exciting opportunity has arisen with an innovative and fast-growing automation solutions provider in the intralogistics sector. They are looking for a Solution Design Engineer to play a pivotal role within their sales engineering function.
This specialist business designs and delivers bespoke automation solutions for customers across a variety of warehouse / intralogistics, material handling and logistics environments. Operating with a collaborative, customer-focused mindset, our client offers home based hybrid working. This is an excellent opportunity to work at the forefront of warehouse automation solution design working alongside sales operations.
As a Solution Design Engineer, you will be a key technical contributor within the sales team, responsible for analysing customer requirements and data, developing / designing fully costed, bespoke warehouse automation solutions to meet customer requirements. You will work closely with Sales Managers, third-party suppliers and other project stakeholders to translate customer needs into robust conceptual designs, layouts and commercial proposals.
Key responsibilities for the Solution Design Engineer:
Developing mechanical and system-level designs for bespoke warehouse automation solutions.
Analysing customer requirements and operational data to determine the most appropriate solution.
Developing fully costed automation designs in support of sales / proposals / quotations; covering all aspects of the solution including third-party equipment (this will include specifying components, services and sub-systems as part of integrated solutions).
Acting as the technical SME for the sales team, providing expert support across a range of warehouse automation solutions. This will include:
supporting and attending client meetings, presenting technical concepts to both technical and non-technical audiences
providing calculations and technical justification in support of system design and solution analysis.
Conducting site surveys to develop, validate and refine solutions.
Producing concept layouts using 3D modelling tools (Ideally SketchUp or Demo3D).
Key skills required for the role of Solution Design Engineer:
Proven experience in a Solutions Design / Applications Engineering / Sales Engineering / Technical Sales role gained working in the intralogistics / warehouse automation, logistics automation and / or automated material handling systems domain.
Proven experience in designing / concepting / specifying warehouse automation solutions and creating system layouts.
Experience of working within a 3D design software (ideally. SketchUp or Demo3D).
Able to clearly articulate technical concepts to non-technical stakeholders.
A solution-oriented mindset with excellent communication skills.
Willingness to travel and spend time on customer sites as required.
Working environment and opportunities:
Home based hybrid working – 3 days at home, 1-2 days visiting meeting clients or visiting the office
Exposure to a wide range of warehouse automation technologies and customer applications.
Opportunity to influence automation concepts from early design through to customer presentation.
Longer term opportunity to gain experience in project engineering if desired.
This is a great opportunity to join a growing systems integrator and would suit an experienced Solutions Design Engineer / Applications Engineer / Sales Engineer the enjoys combining technical design with commercial awareness in a role that could also lead you to gain experience of project engineering in the long term. Interviewing Immediately.
To apply please send your CV to clam@redlinegroup.Com.....Read more...
As an Apprentice Parts Sales advisor, you'll learn how to work in a fast-paced parts department and develop key skills in:
Safely storing and organising parts
Receiving, checking, and handling stock deliveries
Processing customer orders and payments
Using computer systems to manage parts and orders
Identifying, sourcing, and ordering parts for vehicles
Assisting with customer enquiries and offering product advice when needed
Monitoring and solving customer problems/enquiries
Following key company procedures and working as part of a team
Training:
As a level 3 Customer Service Specialist apprentice, you will learn on the job while also receiving structured training to support your development
80% of your time will be spent working alongside experienced colleagues at the dealership, gaining hands-on experience and support from a dedicated mentor
20% of your working hours will be used for off-the-job training or study time
This off-the-job training is delivered by a qualified tutor through a mix of:
Six in-person training blocks at the brand-new DAF Apprentice Academy in Nottingham
Six to ten online sessions in small groups or 1:1 format across the apprenticeship
Additional support and extra sessions are also available if needed, to help you succeed at every stage of your training.Training Outcome:After this apprenticeship
A potential full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership
Future prospects are endless
By having a highly regarded set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in
Employer Description:Ford & Slater is one of the UK’s largest DAF Truck dealer groups with 16 locations across the UK employing over 800 staff whilst remaining a family run business. Specialising in the maintenance and repair of DAF Heavy Goods Vehicles (HGVs), with a rich history and a commitment to excellence, Ford & Slater is the ideal place to launch a rewarding career in the heavy vehicle industry.Working Hours :Monday - Friday, 8.00am - 4.30pm (one early finish per week).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
As an Apprentice Parts Sales advisor, you'll learn how to work in a fast-paced parts department and develop key skills in:
Safely storing and organising parts
Receiving, checking, and handling stock deliveries
Processing customer orders and payments
Using computer systems to manage parts and orders
Identifying, sourcing, and ordering parts for vehicles
Assisting with customer enquiries and offering product advice when needed
Monitoring and solving customer problems/enquiries
Following key company procedures and working as part of a team
Training:
As a level 3 Customer Service Specialist apprentice, you will learn on the job while also receiving structured training to support your development
80% of your time will be spent working alongside experienced colleagues at the dealership, gaining hands-on experience and support from a dedicated mentor
20% of your working hours will be used for off-the-job training or study time
This off-the-job training is delivered by a qualified tutor through a mix of:
Six in-person training blocks at the brand-new DAF Apprentice Academy in Nottingham
Six to ten online sessions in small groups or 1:1 format across the apprenticeship
Additional support and extra sessions are also available if needed, to help you succeed at every stage of your training.Training Outcome:After this apprenticeship
A potential full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership
Future prospects are endless
By having a highly regarded set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in
Employer Description:Ford & Slater is one of the UK’s largest DAF Truck dealer groups with 16 locations across the UK employing over 800 staff whilst remaining a family run business. Specialising in the maintenance and repair of DAF Heavy Goods Vehicles (HGVs), with a rich history and a commitment to excellence, Ford & Slater is the ideal place to launch a rewarding career in the heavy vehicle industry.Working Hours :Monday- Friday, 8.00am- 4.30pm (weekends could be possibility).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
As an Apprentice Parts Sales advisor, you'll learn how to work in a fast-paced parts department and develop key skills in:
Safely storing and organising parts
Receiving, checking, and handling stock deliveries
Processing customer orders and payments
Using computer systems to manage parts and orders
Identifying, sourcing, and ordering parts for vehicles
Assisting with customer enquiries and offering product advice when needed
Monitoring and solving customer problems/enquiries
Following key company procedures and working as part of a team
Training:
As a Level 3 Customer Service Specialist apprentice, you will learn on the job while also receiving structured training to support your development
80% of your time will be spent working alongside experienced colleagues at the dealership, gaining hands-on experience and support from a dedicated mentor
20% of your working hours will be used for off-the-job training or study time
This off-the-job training is delivered by a qualified tutor through a mix of:
Six in-person training blocks at the brand-new DAF Apprentice Academy in Nottingham
Six to ten online sessions in small groups or 1:1 format across the apprenticeship
Additional support and extra sessions are also available if needed, to help you succeed at every stage of your training.Training Outcome:After this apprenticeship
A potential full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership
Future prospects are endless
By having a highly regarded set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in
Employer Description:Ford & Slater is one of the UK’s largest DAF Truck dealer groups with 16 locations across the UK employing over 800 staff whilst remaining a family run business. Specialising in the maintenance and repair of DAF Heavy Goods Vehicles (HGVs), with a rich history and a commitment to excellence, Ford & Slater is the ideal place to launch a rewarding career in the heavy vehicle industry.Working Hours :Monday Friday, 8.00am- 4.30pm (One early finish per week)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Provide day to day marketing support including scheduling content, maintaining campaign calendars, updating contact lists and assisting with coordination of marketing activities across both businesses
Create, schedule, and publish engaging content across social platforms (e.g. Facebook, Instagram, LinkedIn, TikTok), monitor messages and comments, and help grow brand awareness for both companies
Track and report on the performance of marketing campaigns, social media engagement, website traffic, and customer responses to help improve future marketing activities
Assist with the creation, scheduling, and sending of email marketing campaigns, including promotional offers, updates, and newsletters
Support the planning and delivery of SMS and WhatsApp marketing messages, ensuring content is clear, compliant, and targeted to the right customer groups
Help update website content, optimise pages for search engines, and ensure product, service, and blog content remains accurate, up to date, and user-friendly
Assist in setting up, monitoring, and reviewing paid advertising campaigns (e.g. Google Ads and social media ads), helping to track spend and performance against agreed objectives
Training:Multi-channel Marketer Level 3.Training Outcome:There may be progression routes available upon completion of the apprenticeship. Employer Description:We repair Windows PCs, Apple Macs, iPhones, iPads, Android devices, PlayStation, Xbox, and Nintendo consoles, including HDMI port repairs, charging port replacements, and controller stick drift fixes. Our expert team also provides virus removal, system upgrades, gaming PC upgrades and general tech support to keep your devices running smoothly.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Creative,Initiative....Read more...
Your role could involve:
Understanding the risks a customer can face and how our products and services can support them.
Assessing what could go wrong for a customer and how we make sure we charge them the right amount to ensure we have enough funds available to support them when they need us.
Review what kinds of situations need to be covered and make sure our policy is worded to provide the right protection.
Building relationships and developing your negotiation skills to stronger work with our customers and partners.
Working with experienced underwriters who will support you and help you navigate a dynamic and rapidly changing insurance market.
Training Outcome:
Your qualification is just the start of your career at Zurich. Once your apprenticeship is complete you will have plenty of opportunities to put your new skills into practice while continuing to develop and grow.
Employer Description:At Zurich our brand purpose is to create a brighter future together, for our customers, our partners, our employees and the planet. It’s a promise that for our customers, we will put their needs at the heart of everything we do and for our employees, to grow and develop together. We put our customers at the heart of everything that we do, and we’re looking for like-minded people to join us. We’re passionate about diversity and inclusion, we want our people to bring the whole of themselves to work.Working Hours :Monday to Friday, 9.00am - 5.00pm.Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
Your role could involve:
Understanding the risks a customer can face and how our products and services can support them
Assessing what could go wrong for a customer and how we make sure we charge them the right amount to ensure we have enough funds available to support them when they need us
Review what kinds of situations need to be covered and make sure our policy is worded to provide the right protection
Building relationships and developing your negotiation skills to stronger work with our customers and partners
Working with experienced underwriters who will support you and help you navigate a dynamic and rapidly changing insurance market
Training Outcome:
Your qualification is just the start of your career at Zurich
Once your apprenticeship is complete you will have plenty of opportunities to put your new skills into practice while continuing to develop and grow
Employer Description:At Zurich our brand purpose is to create a brighter future together, for our customers, our partners, our employees and the planet. It’s a promise that for our customers, we will put their needs at the heart of everything we do and for our employees, to grow and develop together. We put our customers at the heart of everything that we do, and we’re looking for like-minded people to join us. We’re passionate about diversity and inclusion, we want our people to bring the whole of themselves to work.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
Provide perosnalised learning support administration to the customers
Provide general administrative support to the Amano team
Effective data management to ensure client data is up-to-date and accurate
Maintaining and improving the quality and intergrity of our data provided by external customers
Proactively encouraging customer engagement with company services
Assisting in developing relationships with learning support consultants and stakeholders over the long term
Quality service delivery to customers
Participate in meetings, conferences, and project team activities
Collaborating with colleagues and consultants to build your knowledge in the disability and wellbeing space
Following company policies and procedures relating to health and safety, data protection, and quality management
Training Outcome:
We always try to recruit and promote from within and nearly all of our previous apprentices have been offered full time, permanent employment
Employer Description:Amano Technologies Ltd is committed to promoting inclusivity, independence, and academic success through high-quality, student centred support services. Working Hours :Monday - Friday between 09:00 - 17:00. 30 minute unpaid lunch break.Skills: Communication skills,IT skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative....Read more...
The Company
Our client is a well-established financial services organisation with a strong presence in the Australian market. Known for its customer-first mindset and commitment to responsible lending, the business is focused on building long-term relationships through meaningful, compliant and value-driven customer experiences.
The Opportunity
An exciting opportunity has arisen for a Customer Marketing Manager to join a high-performing Marketing function based in North Sydney. This role is responsible for shaping and delivering end-to-end customer engagement strategies for existing customers, with a strong focus on retention, loyalty and lifetime value.
You will own customer communications across the full lifecycle, designing insight-led, multi-channel campaigns that enhance satisfaction, strengthen advocacy and support sustainable business growth. Working closely with data, product, CX, technology and risk teams, this role plays a critical part in ensuring every customer touchpoint is consistent, compliant and delivers genuine value.
Key Accountabilities
Own and deliver the customer engagement strategy across key lifecycle moments, including onboarding, post-settlement, retention and re-engagement.
Design and execute targeted, end to end multi-channel customer communications across email, SMS, app notifications and direct mail, ensuring messaging is timely, relevant and on-brand.
Lead the delivery of customer NPS programs in partnership with insights teams, translating feedback into actionable initiatives that improve satisfaction and loyalty.
Leverage customer data and insights to identify opportunities for retention, refinance, loyalty initiatives and value-adding cross-sell campaigns.
Develop and optimise automated customer journeys, using segmentation and personalisation to continually improve engagement and campaign performance.
Ensure all customer marketing activity adheres to financial services regulations, privacy requirements and internal risk frameworks, embedding compliance into day-to-day processes.
Manage external agency and platform partners to support campaign execution and research initiatives.
Ideal Experience
Strong background in customer lifecycle, retention or loyalty marketing within financial services is essential (lending, consumer banking preferred).
Hands-on experience working with CRM and marketing automation platforms to deliver personalised communications at scale.
Strong understanding of customer insights, NPS programs and how to translate feedback into meaningful action.
Confidence working across complex stakeholder groups and influencing outcomes in a collaborative environment.
Why Apply
Play a pivotal role in shaping customer experiences and long-term relationships.
Own high-impact customer marketing initiatives with real visibility across the business.
Join an organisation committed to continuous improvement, innovation and responsible growth.
For a confidential discussion, please contact Ai at aiwami@parityconsulting.com.au. Whether you are a sports fanatic, shark diver or part-time antique collector, we celebrate your uniqueness. Parity Consulting works with clients who embrace diverse and inclusive environments and empower their teams to bring their authentic whole self to work. We encourage people with different beliefs, abilities, backgrounds and life experiences to contact us. At Parity, we believe in people, not just data. Every application is reviewed by a real person, ensuring your experience and individuality are genuinely valued throughout the recruitment process.
....Read more...
Provide technical support to employees regarding hardware and software issues
Install, configure, and maintain hardware and software systems
Troubleshoot technical issues and resolve them in a timely manner
Support the security and integrity of company data by ensuring processes and protocols are followed
Maintain an inventory of all IT equipment and software licenses
Collaborate with various areas of the business to identify and implement new technologies that improve business operations
Training Outcome:Clear pathway to an IT Assistant role.Employer Description:New Homes Law is a leading, dynamic, client-focused legal services provider specialising in residential property transactions across the UK. We work with some of the country’s top new build developers and shared ownership housing associations, delivering a seamless and customer-focused experience. Our modern, forward-thinking approach combines expert legal advice with cutting-edge technology, ensuring an efficient and transparent journey for every customer. At New Homes Law, we invest heavily in innovation, professional development, and customer satisfaction, making us a trusted partner in the property sector and an exceptional place to build your career.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Willingness to learn,Empathy with clients,Ability to prioritise,Positive and Friendly,Ability to work independently,Effective time keeping,Self-motivated,Genuine interest in IT,Work in fast-paced environment,Consistent working methods,Adaptability....Read more...
About this role
Work on-site with a diverse range of customers, from small local businesses to large FTSE‑100 organisations, with no two days the same.
Support customers with a wide variety of needs across hardware, software, and infrastructure.
Visit customer sites to install, set up, and optimise BT products and services, as well as carry out non‑complex repairs.
Engage directly with customers—talking through ideas, resolving issues, and ensuring their services are fully optimised.
Recommend suitable digital products and services to help customers get the most from their technology.
Travel between customer locations as part of a dynamic, field- based role.
Join a supportive team where full training is provided—technical passion and a proactive attitude matter more than prior experience.
What You’ll Do:
Work on-site across different customer locations.
Install, configure, and optimise BT products, apps, and services.
Carry out non‑complex repairs and provide deskside support for devices such as laptops, PCs, and printers.
Support installations, migrations, and rollouts.
Diagnose and resolve hardware and software issues.
Guide customers through solutions and recommend suitable digital products and services.
Training:This apprenticeship will last 18 months, and you’ll spend a minimum 20% of your working hours will be dedicated to learning and studying. You’ll also complete one “study day” a week. At the end of your hard work, you will gain an ICT Comms Tech Level 3 qualification.
The training provider is Firebrand and the college is located in Wyboston Lakes, Bedford.Training Outcome:
Once you have qualified you will be a fully qualified BT Business Customer Engineer
Employer Description:You’re not just looking for a career, you’re looking to make a difference. Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding. And we use the power of technology to help solve big challenges, like climate change and cyber security. From day one, you’ll have a voice at BT Group. You’ll get stuck in to tough challenges, pitching ideas and making things happen. You won’t be alone though: we’ll be there with help and support through you’re learning and development. You’ll make great friends, discover new talents, and feel part of something exhilarating. This is your chance to make a real difference to the world. Grab it.Working Hours :Monday to Friday, with start times 8:30/9.00am and finish times 5.00/5:30pm.Skills: Communication skills,Customer care skills,Problem solving skills,Logical,Initiative....Read more...
About this role:
Work on-site with a diverse range of customers, from small local businesses to large FTSE‑100 organisations, with no two days the same
Support customers with a wide variety of needs across hardware, software, and infrastructure
Visit customer sites to install, set up, and optimise BT products and services, as well as carry out non‑complex repairs
Engage directly with customers - talking through ideas, resolving issues, and ensuring their services are fully optimised
Recommend suitable digital products and services to help customers get the most from their technology
Travel between customer locations as part of a dynamic, field- based role
Join a supportive team where full training is provided - technical passion and a proactive attitude matter more than prior experience
What You’ll Do:
Work on-site across different customer locations
Install, configure, and optimise BT products, apps, and services
Carry out non‑complex repairs and provide deskside support for devices such as laptops, PCs, and printers
Support installations, migrations, and rollouts
Diagnose and resolve hardware and software issues
Guide customers through solutions and recommend suitable digital products and services
Training:
This apprenticeship will last 18 months, and you’ll spend a minimum 20% of your working hours will be dedicated to learning and studying
You’ll also complete one “study day” a week. At the end of your hard work, you will gain an ICT Comms Tech Level 3 Qualification
The training provider is Firebrand and the college is located in Wyboston Lakes, Bedford
Training Outcome:
Once you have qualified you will be a fully qualified BT Business Customer Engineer
Employer Description:You’re not just looking for a career, you’re looking to make a difference. Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding. And we use the power of technology to help solve big challenges, like climate change and cyber security. From day one, you’ll have a voice at BT Group. You’ll get stuck in to tough challenges, pitching ideas and making things happen. You won’t be alone though: we’ll be there with help and support through you’re learning and development. You’ll make great friends, discover new talents, and feel part of something exhilarating. This is your chance to make a real difference to the world. Grab it.Working Hours :Monday to Friday with start times 8.30am / 9.00am and finish times 5.00pm / 5.30pmSkills: Communication skills,Customer care skills,Problem solving skills,Logical,Initiative....Read more...
About this role:
Work on-site with a diverse range of customers, from small local businesses to large FTSE‑100 organisations, with no two days the same
Support customers with a wide variety of needs across hardware, software, and infrastructure
Visit customer sites to install, set up, and optimise BT products and services, as well as carry out non‑complex repairs
Engage directly with customers - talking through ideas, resolving issues, and ensuring their services are fully optimised
Recommend suitable digital products and services to help customers get the most from their technology
Travel between customer locations as part of a dynamic, field- based role
Join a supportive team where full training is provided - technical passion and a proactive attitude matter more than prior experience
What You’ll Do:
Work on-site across different customer locations
Install, configure, and optimise BT products, apps, and services
Carry out non‑complex repairs and provide deskside support for devices such as laptops, PCs, and printers
Support installations, migrations, and rollouts
Diagnose and resolve hardware and software issues
Guide customers through solutions and recommend suitable digital products and services
Training:
This apprenticeship will last 18 months, and you’ll spend a minimum 20% of your working hours will be dedicated to learning and studying
You’ll also complete one “study day” a week
At the end of your hard work, you will gain an ICT Comms Tech Level 3 Qualification
The training provider is Firebrand and the college is located in Wyboston Lakes, Bedford
Training Outcome:
Once you have qualified you will be a fully qualified BT Business Customer Engineer
Employer Description:You’re not just looking for a career, you’re looking to make a difference. Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding. And we use the power of technology to help solve big challenges, like climate change and cyber security. From day one, you’ll have a voice at BT Group. You’ll get stuck in to tough challenges, pitching ideas and making things happen. You won’t be alone though: we’ll be there with help and support through you’re learning and development. You’ll make great friends, discover new talents, and feel part of something exhilarating. This is your chance to make a real difference to the world. Grab it.Working Hours :Monday to Friday with start times 8.30am - 9.00am and finish times 5.00pm - 5.30pmSkills: Communication skills,Customer care skills,Problem solving skills,Logical,Initiative....Read more...
About this role:
Work on-site with a diverse range of customers, from small local businesses to large FTSE‑100 organisations, with no two days the same
Support customers with a wide variety of needs across hardware, software, and infrastructure
Visit customer sites to install, set up, and optimise BT products and services, as well as carry out non‑complex repairs
Engage directly with customers - talking through ideas, resolving issues, and ensuring their services are fully optimised
Recommend suitable digital products and services to help customers get the most from their technology
Travel between customer locations as part of a dynamic, field - based role
Join a supportive team where full training is provided - technical passion and a proactive attitude matter more than prior experience
What You’ll Do:
Work on-site across different customer locations
Install, configure, and optimise BT products, apps, and services
Carry out non‑complex repairs and provide deskside support for devices such as laptops, PCs, and printers
Support installations, migrations, and rollouts
Diagnose and resolve hardware and software issues
Guide customers through solutions and recommend suitable digital products and services
Training:
This apprenticeship will last 18 months, and you’ll spend a minimum 20% of your working hours will be dedicated to learning and studying
You’ll also complete one “study day” a week. At the end of your hard work, you will gain an ICT Comms Tech Level 3 Qualification
The training provider is Firebrand and the college is located in Wyboston Lakes, Bedford
Training Outcome:
Once you have qualified you will be a fully qualified BT Business Customer Engineer
Employer Description:You’re not just looking for a career, you’re looking to make a difference. Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding. And we use the power of technology to help solve big challenges, like climate change and cyber security. From day one, you’ll have a voice at BT Group. You’ll get stuck in to tough challenges, pitching ideas and making things happen. You won’t be alone though: we’ll be there with help and support through you’re learning and development. You’ll make great friends, discover new talents, and feel part of something exhilarating. This is your chance to make a real difference to the world. Grab it.Working Hours :To be confirmed.Skills: Communication skills,Customer care skills,Problem solving skills,Logical,Initiative....Read more...
Parts Advisor – Commercial Vehicle
Salary: Up to £40,000 basic (OTE £47,000)
Benefits: Pension + 28 days holiday (including Bank Holidays) + Employee Ownership Trust + Free onsite parking
Location: Easily commutable from Retford, Lincoln, Worksop Doncaster, Bawtry, Gainsborough, , Rotherham, Tuxford, Rampton, Newark-on-Trent, Chesterfield, Clowne
Are you an experienced Parts Advisor with strong knowledge of commercial vehicle parts? Join a well-established, employee-owned organisation that values teamwork, innovation, and excellent customer service.
The Role
As a Commercial Vehicle Parts Advisor, you will be a key point of contact for customers, providing professional advice, managing orders, and supporting the growth of customer accounts.
Key Responsibilities
Provide accurate advice on commercial vehicle parts and accessories
Process, track, and manage customer orders
Build and maintain strong customer relationships
Make proactive calls to update customers and support their requirements
Ensure internal systems and customer records are kept accurate and up to date
Skills & Experience
Minimum 2 years’ experience as a Parts Advisor (commercial vehicle experience advantageous)
Strong product knowledge and a customer-focused approach
Confident communication skills and effective organisation
Comfortable using computer-based order processing and account management systems
Register your interest
Interested in advancing your career with a respected, employee-owned company?
Send your CV to Robert Cox at
or call 07398 204832 for a confidential discussion.
Glen Callum Associates Ltd – Automotive Aftermarket Recruitment Specialists
Job Ref: 4214RCB – Parts Advisor (Commercial Vehicle)
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know—we’re here to support you.....Read more...
Parts Advisor – Commercial Vehicle
Salary: Up to £40,000 basic (OTE £47,000)
Benefits: Pension + 28 days holiday (including Bank Holidays) + Employee Ownership Trust + Free onsite parking
Location: Easily commutable from Retford, Lincoln, Worksop Doncaster, Bawtry, Gainsborough, , Rotherham, Tuxford, Rampton, Newark-on-Trent, Chesterfield, Clowne
Are you an experienced Parts Advisor with strong knowledge of commercial vehicle parts? Join a well-established, employee-owned organisation that values teamwork, innovation, and excellent customer service.
The Role
As a Commercial Vehicle Parts Advisor, you will be a key point of contact for customers, providing professional advice, managing orders, and supporting the growth of customer accounts.
Key Responsibilities
Provide accurate advice on commercial vehicle parts and accessories
Process, track, and manage customer orders
Build and maintain strong customer relationships
Make proactive calls to update customers and support their requirements
Ensure internal systems and customer records are kept accurate and up to date
Skills & Experience
Minimum 2 years’ experience as a Parts Advisor (commercial vehicle experience advantageous)
Strong product knowledge and a customer-focused approach
Confident communication skills and effective organisation
Comfortable using computer-based order processing and account management systems
Register your interest
Interested in advancing your career with a respected, employee-owned company?
Send your CV to Robert Cox at
or call 07398 204832 for a confidential discussion.
Glen Callum Associates Ltd – Automotive Aftermarket Recruitment Specialists
Job Ref: 4214RCB – Parts Advisor (Commercial Vehicle)
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know—we’re here to support you.....Read more...
Parts Advisor – Commercial Vehicle
Salary: Up to £40,000 basic (OTE £47,000)
Benefits: Pension + 28 days holiday (including Bank Holidays) + Employee Ownership Trust + Free onsite parking
Location: Easily commutable from Retford, Lincoln, Worksop Doncaster, Bawtry, Gainsborough, , Rotherham, Tuxford, Rampton, Newark-on-Trent, Chesterfield, Clowne
Are you an experienced Parts Advisor with strong knowledge of commercial vehicle parts? Join a well-established, employee-owned organisation that values teamwork, innovation, and excellent customer service.
The Role
As a Commercial Vehicle Parts Advisor, you will be a key point of contact for customers, providing professional advice, managing orders, and supporting the growth of customer accounts.
Key Responsibilities
Provide accurate advice on commercial vehicle parts and accessories
Process, track, and manage customer orders
Build and maintain strong customer relationships
Make proactive calls to update customers and support their requirements
Ensure internal systems and customer records are kept accurate and up to date
Skills & Experience
Minimum 2 years’ experience as a Parts Advisor (commercial vehicle experience advantageous)
Strong product knowledge and a customer-focused approach
Confident communication skills and effective organisation
Comfortable using computer-based order processing and account management systems
Register your interest
Interested in advancing your career with a respected, employee-owned company?
Send your CV to Robert Cox at
or call 07398 204832 for a confidential discussion.
Glen Callum Associates Ltd – Automotive Aftermarket Recruitment Specialists
Job Ref: 4214RCB – Parts Advisor (Commercial Vehicle)
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know—we’re here to support you.....Read more...
Key Responsibilities:
Answer incoming calls and respond to customer enquiries professionally
Assist property managers with day-to-day administration
Support and attend property viewings where required
Prepare, update, and file property-related paperwork
Update internal systems and property listings accurately
Liaise with landlords, tenants, and contractors
Support the lettings, sales, and property management teams
Provide general office and administrative support
Training:Teaching and learning the skills, knowledge and behaviours within Business AdministrationTraining Outcome:This apprenticeship offers a fantastic opportunity to grow within the property industry, with clear progression paths. With experience and development, you could advance to become a Property Manager yourself and build a long-term, rewarding career in estate agency.Employer Description:Award winning Property Agency based in Birmingham, specialising in Lettings, Sales and Property Management.Working Hours :Mon - Fri 9 a.m. - 5:30 p.m. (1 hour lunch break)Skills: Administrative skills,Communication skills,Customer care skills,Driving License,Initiative,Organisation skills,Patience,Sales Skills,Team working....Read more...
Answer incoming telephone calls and take messages professionally
Respond to emails and general enquiries
Carry out general office administration tasks
Book in delivered stock and update internal records
Assist with maintaining accurate office systems and paperwork
Support the accounts department when required
Input invoices onto the back-office system
Assist with customer billing
Use Microsoft Office applications for day-to-day tasks
Provide general support to the wider office team as needed
Training:Business Administrator Level 3.Training Outcome:The chance to progress further with the employer. Employer Description:Founded in 2001 in Hull, SoluTech works with business customers from across the Humber region and around the UK, providing a full range of machine supply, print management, maintenance and support services.Working Hours :8:45am - 5:30pm Monday - Thursday, 8:45am - 5:00pm Friday, 60-minute break each daySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
