Business Development and Training Support Apprentice

Help to source new clients and business partners Help with various stalls and training events Answer telephone calls and deal with queries, delivering messages to appropriate persons. Responding and assisting customers through email interaction. General office administration. Undertaking other duties as requested by your mentor. Building training courses Uploading courses through our website

Training:
Full Customer Service Practitioner Standard - Level 2 On-the-job training to support job role/development Off-the-job training to support qualification requirements (College
attendance at Plymouth City College) Employer will allocate dedicated training time for Off-The-Job training as required for the qualification Functional Skills support - maths/English - if required

Training Outcome:

As a company, we are always looking to upskill our staff within the
organisation and find areas in which they are particularly passionate.

For the appropriate candidate, upon successful completion of the
apprenticeship we can offer them a permanent position within our company as well as the opportunity to undertake a higher apprenticeship should they wish to.

Employer Description:
The Inclusivity Group is committed to delivering comprehensive, person- centred and expert services nationwide to deaf, disabled and elderly individuals and the services that support them. Our vision is to enable and empower people to be able to engage, interact and feel valued by society – and our mission is to ensure everyone can be equal and active members of their community. We achieve this through our three companies Complete Communication, Complete Training and Complete Independence.

Working Hours :
Monday to Friday, 9.00am - 5.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience