Business Administrator Level 3 Apprentice

As a Travel and Concierge Administration Apprentice, you will support the day-to-day operations of our travel agency, assisting with bookings, client communications, and concierge services This role provides hands-on experience in the travel industry while developing essential administrative and customer service skills Assist in processing travel bookings, itineraries, and confirmations Support the concierge team with researching and arranging activities, restaurant reservations, and transport Maintain client records and update booking systems accurately Handle customer enquiries by phone, email, or in person Liaise with travel suppliers and partners to ensure smooth service delivery Provide administrative support, including document preparation and filing Learn and follow compliance, safety, and financial procedures within the travel industry

Training:
Business Administrator Level 3 Apprenticeship Standard On the job training as well as taught sessions at New College Swindon

Training Outcome:
As a growing independent travel agency there is so much scope for career progression There’s two main elements to the company sales and operations so theres always scope to grow within these department and be hired full time

Employer Description:
At Travelnam Ltd, we believe every journey should be unforgettable. Founded by Nong Skett, and recently celebrating £1.5 million in sales and a feature in the Daily Mirror, we’re growing our close-knit, high-performing team. Backed by 450+ global travel partners through Not Just Travel and over 70 five-star client reviews, we’re passionate about designing seamless, premium travel experiences that people remember for a lifetime. For us, its not just a destination, it’s a feeling!

Working Hours :
Monday - Friday, 9.00am - 5.00pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental