We are a fast-growing tech business providing two innovative SaaS (Software-as-a-Service) products that help small businesses streamline their daily operations, save time, and grow efficiently.
We are looking for a proactive, tech-savvy problem solver to join our customer-facing support team as an apprentice. In this role, you will join our growing team of go-to experts for our platforms, assisting users with queries and guiding them through our software via phone, email, social media, and live chat.
What you'll be doing:
Provide expert, empathetic troubleshooting via live chat, email, phone, and our dedicated Facebook user communities
Maintain accurate records of customer interactions using the customer relationship management tools
Diagnose customer issues by investigating front-end software behaviour, replication steps, and escalating verified bugs to the engineering team
Write clear, helpful documentation, FAQs, and troubleshooting guides for both internal training and external customer self-service
Identify common user friction points and actively contribute ideas to improve our internal support processes as we scale
Training:Customer Service Practitioner Level 2.
The apprentice will have a monthly group training session (this could be in-person or online) and a monthly 1-1 training and review meeting with their Training Consultant. Training Outcome:We are a growing team that values shipping great work over sitting in endless meetings. We offer a clear, structured growth path during and after your apprenticeship, with opportunities to take ownership of support functions, transition into permanent support roles, or branch deeper into product development and technical pathways.Employer Description:We are a fast-growing tech business providing two innovative SaaS (Software-as-a-Service) products that help small businesses streamline their daily operations, save time, and grow efficiently.
Working Hours :Monday - Friday 8.30am - 5.00pm (40 hours per week plus lunch breaks), including time with our training provider.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Patience,Good level of written English.,Motivated,Reliable,Empathetic....Read more...
Learn to support the sales cycle from enquiry through to proposal preparation and contract completion.
Develop an understanding of customer needs through meetings and effective questioning.
Build relationships with prospective and existing customers.
Support new business generation through networking, research and customer engagement activities.
Maintain accurate CRM records and pipeline information.
Work with Events, Hospitality and Operations Teams to deliver an excellent customer experience.
Contribute towards sales objectives and learn about forecasting and KPI management.
Training:An apprenticeship includes regular training with a college or other training organisation. Off-the-job training will follow the time allocations outlined in the Occupational Standard.
College or training organisationISALES ACADEMY LIMITED.
Your training courseSales executive.
Equal to Level 4 (Higher national certificate).Training Outcome:We aim to provide you with the chance to develop your career in sales or sales support as well as other areas of the business if requiredTo progress into a sales support role or explore other pathways within the company.Employer Description:Brocket Hall is one of the UK’s most prestigious country estates, renowned for championship golf courses, luxury accommodation, hospitality and events.Working Hours :36 hours per week, typically worked over 4 days on a rota basis.
Flexibility will be required including weekends and Bank Holidays in line with business requirements and events.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience,Hospitality, Events or leisure....Read more...
Respond to incoming IT support requests via phone, email and remote support tools.
Log, prioritise and update support tickets using the company's helpdesk system.
Troubleshoot hardware, software and connectivity issues.
Configure and deploy laptops, desktops and mobile devices.
Support Microsoft Windows operating systems and Microsoft 365 applications.
Assist with password resets, user account administration and access permissions.
Escalate complex technical issues to senior engineers when required.
Maintain accurate technical documentation and customer records.
Carry out system checks and routine maintenance to ensure devices remain operational.
Deliver excellent customer service while keeping customers updated on the progress of their support requests.
Training Outcome:Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Successful completion of the apprenticeship may lead to a permanent full-time role, subject to performance and business needs.Employer Description:Our Digital Marketing, IT Infrastructure, Content Creation, and Data Analytics apprenticeships are designed in collaboration with employers. We combine expert teaching and learning with real-world experience to equip our apprentices with the skills, knowledge, attitudes and behaviours for a successful career.Working Hours :Monday to Friday, full-time position.Skills: Communication skills,IT skills,Customer care skills,Team working,Initiative....Read more...
Maintain and update the company website, online marketplaces, and social media accounts.
Create and schedule social media content to support marketing campaigns.
Respond to customer enquiries via email, telephone, and social media.
Process customer orders and update order records.
Assist with stock control and inventory management.
Support the preparation and distribution of marketing materials.
Maintain accurate business records, databases, and filing systems.
Use Microsoft Office applications to create documents, spreadsheets, and reports.
Liaise with customers, suppliers, and other business stakeholders.
Support the day-to-day administrative and operational activities of the business.
Attend training and complete coursework towards the Business Administration Level 3 apprenticeship standard.
Develop knowledge of eCommerce platforms such as Shopify, Amazon, and TikTok Shop.
Training:Training Schedule
The apprentice will work towards a Business Administration Level 3 Apprenticeship Standard.
Training will be delivered through a combination of workplace learning, online learning, and virtual masterclasses.
The apprentice will receive regular support from a dedicated Bradford College assessor.
Online training sessions and interactive masterclasses will be scheduled throughout the programme.
Off-the-job training will be completed during working hours in line with apprenticeship requirements.
Regular progress reviews will be held with the apprentice and employer to support development and achievement.
The apprenticeship is expected to take approximately 18 months to complete.
Training Outcome:Expected Career Progression
This apprenticeship offers the opportunity to develop a broad range of skills across business administration, eCommerce, marketing, and customer service. Upon successful completion, the apprentice may be offered a permanent position within the business and progress into roles such as:
Business Administrator
eCommerce Assistant
Marketing Assistant
Digital Marketing Executive
Customer Service Administrator
Operations Assistant
Office Administrator
Business Support Coordinator
There may also be opportunities to undertake further training or higher-level qualifications to support future career development within the business.Employer Description:About BAY & CO TRADING LIMITED
BAY & CO TRADING LIMITED is a growing Leeds-based eCommerce business specialising in high-end gifts, luxury hampers, and seasonal gifting solutions. Established in 2016, the company has built a strong reputation for delivering quality products and excellent customer service through a range of online sales channels.
The business is entering an exciting period of growth, with ambitious plans to expand its reach and develop export opportunities within the USA market. This makes it an excellent time to join the company and become part of its future success.
As an apprentice, you will gain hands-on experience across business administration, eCommerce, marketing, customer service, and operations, supporting the day-to-day running of a fast-paced online retail business. You'll work closely with an experienced team, develop valuable workplace skills, and have the opportunity to contribute to the continued growth of the business as it expands into new markets.
This is a fantastic opportunity for someone looking to start their career within a forward-thinking and ambitious company where they can learn, grow, and make a real impact.Working Hours :Monday to Friday, 10:00am to 2:00pm, 16 to 20 hours per week.
This is a part-time position with flexibility around working days and hours to meet the needs of the business and the successful apprentice.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Social media platforms,Canva/similar design software,Understanding of eCommerce,Shopify, Amazon or TikTok Shop,Previous customer service,Previous administration skills....Read more...
Support the sales team with day-to-day administration and customer enquiries
Manage partner and merchant onboarding from initial contract through to successful deployment
Send and manage DocuSign onboarding documentation for partners and merchants
Process terminal, hardware and EPOS orders accurately and efficiently
Ensure partners and merchants are correctly configured within the EIT Payment Hub platform
Maintain partner records, commission structures and onboarding documentation
Conduct concierge setup calls for new EPOS customers, providing training and ensuring successful implementation
Support merchants during onboarding via AgentHub (Worldpay), Cashflows and Revolution for Clover
Build strong relationships with partners, merchants and suppliers
Manage customer renewals and proactively identify opportunities to upsell additional products and services
Handle acquiring contract administration, chasing outstanding documentation where required
Liaise with internal departments to ensure projects are completed efficiently
Provide first-class customer service throughout the customer journey
Assist with general office administration and support business requirements as requested by your line manager
Training:The training will be delivered weekly / bi-weekly through MS Teams from the workplace.Training Outcome:On successful completion of the Business Administration Level 3 Apprenticeship, candidates will be encouraged to apply for a fulltime Sales and Account Manager post.Employer Description:EIT is a fast-growing technology company specialising in EPOS, payment solutions and managed technology services.Working Hours :Monday to Friday, 9:00am - 5:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
As an Administrator you will be responsible for delivering high-quality customer service and administrative support using SAP and Salesforce CRM system to process sales orders, manage customer and supplier records, handle purchase ordering, resolve enquiries and support cross‑functional teams.
Key responsibilities:
Process customer sales orders, order changes and returns in SAP (order-to-cash activities).
Create and manage purchase orders, purchase order changes and goods receipt coordination in SAP (procure-to-pay support).
Process and manage consignment stock activities, liaising closely with Area Sales Managers and customer contacts to ensure accurate stock control, timely replenishment and a smooth end‑to‑end process.
Manage the claim process from beginning to end ensuring data is recorded accurately in SAP and customers are fully kept up to date.
Maintain and update customer and supplier master data, contact records and pricing information accurately in SAP and the CRM.
Manage CRM activities: log and track customer and supplier interactions, cases, follow-up tasks and opportunity updates.
Monitor order and purchase order status, shipment and delivery updates; liaise with logistics, warehouse and procurement to resolve exceptions.
Raise purchase requisitions and convert to purchase orders in SAP where required; follow up on supplier confirmations and lead times accurately updating SAP accordingly.
Respond promptly to customer and supplier enquiries by phone, email and Salesforce
Prepare routine reports and KPIs from SAP and CRM
Support month‑end activities related to order invoicing, credit notes, supplier invoice matching and reconciliations.
Ensure compliance with company policies, procurement controls and data protection (UK GDPR).
Contribute to process improvement initiatives and maintain accurate process documentation.
Assist with administrative duties across the business as required.
Any other duties as required by the Operations Manager commensurate with the post.
Training:Apprenticeship Details - 16 months expected duration to complete, working towards your Level 3 Administration Qualification. (All learning is delivered online/ remote).
Training Provider: LMP Education (rated 1st best UK training provider).Training Outcome:Completion of the level 3 qualification, potentially a permanent role.Employer Description:We are a German manufacturer specialising in high-quality window and door hardware, ventilation solutions and access control systems and are renowned for our high-quality products.Working Hours :Monday to Thursday, 08:30 – 17:00.
Friday, 08:30 – 14:00.
37.5 hours per week.Skills: IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Patience....Read more...
Main Roles and Responsibilities:
Liaise closely with Service Controllers, and ensure that network disruptions, cancellations and diversions are uploaded promptly and accurately online.
Support the management of customer communications via WhatsApp channels, helping to develop a structured approach that keeps information relevant.
Respond to customer emails relating to bus services, timetables, delays and complaints in a professional and timely manner.
Where passengers require live travel support, liaise with operational colleagues to establish accurate information and relay this clearly to the customer.
Proactively brief the Senior Leadership Team and other colleagues on incidents that are likely to generate high volumes of customer contact or pose reputational risk.
Support the Stakeholder Engagement Lead with engagement with affected communities and stakeholders where disruption may lead to negative sentiment, helping to provide clear and timely information before concerns escalate.
Produce and distribute clear, concise staff notices and customer communications for simpler planned road closures, ensuring these are issued in date order and shared with relevant stakeholders, under the supervision of the Commercial Information Manager.
Liaise with operational managers, and use internal systems, to support fact finding investigations into complaints relating to network disruption or driver conduct.
Monitor incoming emails from Local Authorities, town councils and event organisers regarding road closures and other network impacts.
Training:
The learner will be studying the Customer Service Specialist Level 3 Apprenticeship Standard qualification.
Training Outcome:You can obtain a Level 3 Customer Service Specialist Apprenticeship qualification and gain direct, hands-on experience within a live Operations Control Centre environment. This is a permanent role, offering the opportunity to continue developing within the business following successful completion of the apprenticeship.Employer Description:Transport Made Simple is one of the UK’s largest independently owned bus and coach operators. Our vision is to deliver reliable, sustainable public transport, which meets the needs of the communities we serve, whilst being a great place to work too. Everything we do is underpinned by our four values of Growth, Excellence, Integrity and Efficiency, which guide our day-to-day operations and longer-term decision-making. We’re a team of 800 colleagues, with a fleet of 400 buses, coaches and minibuses, and we operate from a strategic network of depots across East Anglia, the Midlands and Greater London.Working Hours :Early (05:00 - 14:00) and late (13:00 - 22:00) shifts over six days, with occasional middle shifts for training etc.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Logical,Team working....Read more...
Support the creation of Customer Success Plans that define customer goals, milestones, and outcomes, and help customers achieve them
Help drive product adoption and usage, learning how to use customer data and telemetry to spot churn risk and act on it early
Build an understanding of customers’ pain points and support responsive solutions, developing a consultative, digital-first approach to customer engagement
Develop strong product knowledge so you can confidently demonstrate Sage solutions and make recommendations, including how AI features help customers work smarter
Learn to identify expansion opportunities that create value for both the customer and Sage
Be the voice of the customer, sharing actionable feedback with teams across Sales, Marketing, Product, and Customer Services
Keep records and Customer Success Plans accurate and up to date in Salesforce, building disciplined CRM habits from day one
Training:IT Technical Salesperson Level 3.Training Outcome:After completing the Customer Success Apprentice programme, you’ll be well‑placed to move into a Customer Success Consultant role, where you can take on more responsibility across developing customer relationships that promote retention and loyalty.
Sage values internal mobility, so you’ll be supported to explore different pathways and shape a career that suits your ambitions, whether that’s progressing upwards or developing across the Customer Success team.Employer Description:Sage is a global company with a local heart. The market leader for cloud-based accounting, financials, enterprise management, people, and payroll software, we empower the world’s business heroes—from single-person start-ups to large enterprises. Our people are passionate and positive. We inspire our colleagues to serve business builders everywhere and champion their success.Working Hours :Monday to Friday 9am to 5amSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working....Read more...
1st Line Network Support EngineerLocation: Central Brighton Paying between £28,000-30,000, depending on experienceA growing telecommunications provider based in Central Brighton, is seeking a personable and technically-minded 1st Line Network Support Engineer to join their Service Desk team.Supporting customers across a range of network and telephony services, you'll be the first point of contact for technical queries, taking ownership of initial troubleshooting, incident triage and escalation where required. This is an excellent opportunity for someone who enjoys technology, delivering great customer service and building a career within a growing telecoms environment.Working closely with an experienced technical team, you'll gain exposure to networking, infrastructure and telecommunications technologies while developing your technical skillset in a supportive environment.The Role
Act as the first point of contact for customer support enquiries via phone, email and ticketing systems
Troubleshoot and resolve first-line technical issues, escalating more complex faults when required
Accurately log, prioritise and manage support tickets through to resolution
Communicate with customers throughout the support process, ensuring a high level of service
Support a range of network and telecommunications-related products and services
About You
Previous experience in a 1st Line Support, Service Desk, Helpdesk or Technical Support role
Strong customer service and communication skills
A genuine interest in technology, networking and telecommunications.
Ability to troubleshoot issues methodically and remain calm under pressure
Experience using ticketing or service management systems
Any knowledge or experience of networking and telephony technologies would be highly beneficial, including exposure to areas such as TCP/IP, VoIP, SIP, LAN/WAN connectivity or telecommunications services.Location: Central Brighton Salary: £28,000-30,000 per annum Working Pattern: Office-based initially, moving to a hybrid model with 2 days working from home....Read more...
JOB DESCRIPTION
Job Title: Product Support Representative
Location: Kenosha, WI
Department: Product Support
Reports To: Manager, Product Support Group
Direct Reports/Manages others: No
Weekly Schedule: Hours are 9:00am - 5:30pm (training hours 8:00am - 4:30pm)
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry. We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
Summary:
As our Product Support Representative, after extensive (paid) training, you will be the go-to problem solver for the end user of RO products. You will determine each customer's needs, answer their questions, share product information and provide effective solutions to their challenges while delivering exceptional customer service. This role is perfect for someone who thrives on no two days being the same, who loves solving problems, enjoys educating others and is passionate about providing exceptional customer service. Check out https://www.rustoleum.com for all the products and brands under the Rust-Oleum umbrella.
Responsibilities:
Communicates with customers by telephone, email, chat or social media channels to provide information about proper selection of products and their use, and to help resolve consumer issues.
Utilize product documentation as well as received training to support consumers across a wide assortment of products.
Documentation of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Obtain and examine all relevant information to assess validity of problems and to determine possible causes.
Collaborate with other departments in the organization on the investigation and documentation of reported issues.
Requirements: This call center is operational from 7am- 6 pm. Flexible scheduling availability is required to accommodate our customers' needs.
3+ years' experience in customer service, preferably in a call center environment
Outstanding listening and communication skills. Must possesses a strong customer focus
Demonstrated ability to successfully 'think on your feet' - to analyze information received and quickly process it to determine what would be the appropriate next step in terms of additional information needed, appropriate resolution, or referral as beyond scope
Technical adaptability; should have the ability to learn new software, systems, etc. easily
Ability to incorporate technical knowledge, customer requirements, policy guidelines and situational information to resolve customer issues
Salary Range: $23.00 - $25.00/hour
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and generous PTO (vacation/sick days/parental leave). Rust-Oleum offers (9.5) paid holidays and (2) floating holiday per year.
We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online!....Read more...
Founded in 1970, Opticron is a UK-based family business with over 50 years of experience designing and supplying high-quality, affordable binoculars, spotting scopes and optical accessories. Renowned for innovation, quality and excellent customer service, Opticron works closely with trusted manufacturing partners to create lightweight, reliable products built for outdoor enthusiasts. With a strong commitment to after-sales support, our experienced service team helps customers keep their equipment performing at its best for years to come.This is an excellent opportunity for someone looking to build a career in business administration, sales support and finance. You will develop practical workplace skills, receive on-the-job training and gain an understanding of how a successful business operates.As part of the role, you will support the Sales Administration team by processing customer invoices, credit notes, quotations and orders while learning how to maintain accurate customer records using our accounting software and Google Maps. You will assist with credit control procedures, including preparing customer statements and following up outstanding payments. You'll also learn how to process sales receipts, reconcile banking transactions and produce monthly sales reports.Within the Accounts function, you will gain experience in processing supplier invoices, credit notes and payments, helping to maintain accurate purchase records and supporting stock control activities. You will also assist with preparing monthly purchase reports and nominal ledger transfers.As your knowledge develops, you will learn how to reconcile bank accounts, process cashbook transactions and support the preparation of VAT and duty documentation, including gaining an understanding of Making Tax Digital (MTD) and quarterly VAT return processes.The role also includes assisting with petty cash reconciliation, maintaining accurate filing systems, entering and updating business data using Microsoft Excel and Access, and preparing a variety of printed marketing and customer materials. From time to time, you will also provide administrative support to our field sales team, helping to ensure excellent customer service across the business.They are looking for someone who is organised, reliable and eager to learn. You should have good attention to detail, strong communication skills and a positive attitude towards developing new skills. A basic understanding of Microsoft Office, particularly Excel, would be beneficial, although full training will be provided.This apprenticeship offers the opportunity to gain valuable business experience in a supportive environment while building the knowledge and confidence needed for a successful career in sales, administration and finance.Training:Level 2 Finance AssistantTraining Outcome:Successful completion of this apprenticeship, could lead to a permanent role as a Lead Administrator, with the opportunity to progress to AAT Level 3 qualifications and beyond. The skills and experience gained, will also provide a strong foundation for career progression within finance, business administration or accountancy, either at Opticron or within larger organisations.Employer Description:Opticron are seeking a motivated Sales, Administration & Finance Apprentice (18+) to join their team in Luton. Gain hands-on experience across sales, customer service, finance and business administration while studying for a recognised apprenticeship. Full training provided with excellent career development opportunities.Working Hours :Monday to Friday 9.30am to 4.30pm (2 x 15 minute paid breaks)
One day to be spent studying at collegeSkills: Ability to use initiative,IT skills,Number skills....Read more...
1. Inside Sales
Handle inbound customer enquiries and develop confidence in making outbound calls.
Learn quotation processes, pricing frameworks, and sales order procedures.
Develop skills in objection handling and product recommendations.
Learn how to manage and influence existing B2B customers, achieving growth & retention targets whilst reducing client churn.
2.New Business Development
Support prospecting and lead-generation activities.
Learn how to qualify customer needs and prepare commercial proposals.
Gain experience in sales pitching, pipeline management, and CRM systems.
3. Account Management
Work with experienced Account Managers to support existing client relationships.
Understand how to deliver excellent customer service, manage renewals, and identify opportunities for growth.
Learn how to analyse customer data to support decision making.
4. Branch Network Experience
Spend time within our operational branches to develop a first-hand understanding of our products, services, and customer interactions.
Learn how branch teams support customers, fulfil orders, and contribute to sales performance at a local level.
Build strong product and operational knowledge that will support your effectiveness in a sales role.
5. Product & Marketing
Learn how we build and position our product range.
Gain insight into campaign planning, product launches, and market research.
Understand how product intelligence supports the sales cycle and customer conversations.
6. Apprenticeship Training
As part of your 36‑month programme, you will complete:
20% off‑the‑job learning, including online modules, project work, coaching, and self-directed study.
Block-release training on campus, delivered by Leeds Trinity University
Regular progress reviews with your line manager and apprenticeship mentor.
A final End-Point Assessment (EPA) to achieve your official apprenticeship qualification.
Training:This apprenticeship combines practical on‑the‑job learning with dedicated off‑the‑job training, including attendance at planned block-release learning delivered on campus by Leeds Trinity University. Upon successful completion of the apprenticeship, you will gain an integrated degree in Business to Business Sales Professional.
Training Outcome:On completion of the Business to Business Sales Degree Apprenticeship, apprentices can progress into roles such as Business Development Executive, Account Manager, Key Account Manager, Sales Manager.Employer Description:Northgate Vehicle Hire Limited is one of the UK’s leading commercial vehicle hire and mobility solutions providers, supplying and managing fleets for businesses across a wide range of sectors. The company offers flexible vehicle hire, fleet management, maintenance, and mobility services through a nationwide network of branches, helping organisations keep their vehicles operational and their businesses moving efficiently.Working Hours :Monday to Friday 9 am to 5 pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
This role combines project delivery with second-line support across multiple Next2IT clients. The Infrastructure Engineer Apprentice will play a key part in our customer support chain, providing effective technical support and helping to maintain high levels of customer satisfaction. The position involves troubleshooting and resolving more complex technical issues escalated from first-line support, along with occasional site visits to clients to gain a better understanding of their operations and challenges.
Duties and Responsibilities:
Respond to and resolve more complex technical issues
Monitor and manage ticket queues, ensuring SLAs are met
Act as a liaison between customers and other support teams to facilitate issue resolution
Document resolution procedures and update the knowledge base
Ensure proactive monitoring and support of the IT infrastructure, including effective, regular, and well-planned maintenance to minimise downtime and impact to clients
Ensure that all system changes follow company change management processes
Produce IT infrastructure policy documentation, implementation, and governance
Undertake activities on client sites as required
Training:Firebrand’s sector-leading Level 3 Information Communication Technician (L3ICT) Apprenticeship Programme trains apprentices to deliver efficient operation and control of the IT and Telecommunications infrastructure and to deliver and support the information systems needs of an organisation. Options include pathways for Support Technician, Network Technician and Digital Communications Technician.
Firebrands course is delivered either Online (online live instructor led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors.
Completion of this apprenticeship will provide learners with the following world class vendor certifications in addition to the Information Communication Technician Apprenticeship:
Microsoft Certified Azure Fundamentals (AZ-900)
CompTIA IT Fundamentals+
Certiport IT Specialist Networking
Microsoft Certified Azure Administrator Associate (AZ-104)
Key areas covered are:
Support Technician:
Maintenance or repair of systems faults
Support for the roll-out of installation and commission of new systems or upgrades
Training Outcome:
This apprenticeship offers a genuine pathway for growth within the company
Depending on your interests and strengths, you could progress into a Third-Line Engineer role, move into team leadership, or specialise further - for example, in cloud consultancy or architecture
Employer Description:Next2IT is a leader in next-generation IT services with a distinct focus on digital transformation. Founded in 2020, our rapidly growing start-up aims to empower businesses to harness the power of advanced technology seamlessly. We offer opportunities for significant career advancement as we navigate this exciting growth phase.Working Hours :Monday - Friday, 9.00am - 5.30pmSkills: Communication skills,Problem solving skills,Team working,Experience with Office 365,Good spoken English,Good written English,Customer service,Ability to handle pressure,Customer-oriented approach....Read more...
Field Sales Engineer
Location: Central & Eastern England – Field Based (Regular UK Travel)
An exciting opportunity has arisen for a Field Sales Engineer to join a specialist engineering organisation developing and supplying advanced RF, microwave and electronic technology solutions into defence, aerospace, telecommunications, satellite communications and other high-performance industries.
The company designs and delivers technically complex RF and microwave solutions for customers operating in mission-critical environments, working closely with OEMs, system integrators and engineering teams to solve challenging technical applications. With continued investment in innovation and customer support, the business is looking to strengthen its commercial team with an experienced technical sales professional.
This is a customer-facing role combining technical expertise with commercial responsibility. The successful candidate will be responsible for developing new business opportunities, managing key customer accounts and supporting customers throughout the complete sales lifecycle. Working closely with engineering, operations and commercial teams, you will provide technical guidance, develop tailored solutions and help drive continued business growth across strategically important markets.
This role would suit a technically minded sales professional with experience of RF, microwave, electronics or communications technologies who enjoys developing long-term customer relationships and identifying new commercial opportunities.
Main Responsibilities of the Field Sales Engineer (Central & Eastern England):
Identify and develop new business opportunities across defence, aerospace, telecommunications, satellite communications and advanced electronics markets
Build and maintain strong relationships with OEMs, engineering teams, procurement departments and strategic customer accounts
Conduct customer meetings, technical presentations, product demonstrations and site visits throughout the region
Understand customer technical requirements and recommend suitable RF and microwave solutions
Prepare quotations, proposals and support commercial negotiations to secure profitable business opportunities
Work closely with engineering teams to support solution development and technical feasibility assessments
Manage customers throughout the complete sales lifecycle from initial enquiry through to project delivery
Maintain accurate CRM records including pipeline activity, forecasts and customer interactions
Monitor competitor activity, market trends and emerging RF and microwave technologies
Attend industry exhibitions, networking events and customer meetings to promote the company's capabilities
Deliver agreed sales targets and contribute to wider commercial growth objectives
Provide customer and market feedback to support future product development and business strategy
Ensure compliance with export control regulations, confidentiality requirements and relevant industry standards
Requirements of the Field Sales Engineer (Central & Eastern England):
Proven experience within technical sales, field sales engineering or engineering sales
Background within RF, microwave, electronics, telecommunications or closely related engineering sectors
Strong understanding of RF and microwave technologies, electronic systems or electronic components
Ability to understand technical customer requirements and translate these into commercial solutions
Excellent communication and relationship-building skills with engineering, procurement and commercial stakeholders
Experience delivering technical presentations and supporting customer solution development
Commercially driven with the ability to identify, develop and convert new business opportunities
Strong customer account management skills with the ability to build long-term partnerships
Experience using CRM systems to manage sales pipelines and forecasting
Self-motivated with the ability to work independently in a field-based environment
Full UK Driving Licence and willingness to travel regularly across Central and Eastern England, with occasional international travel
Desirable:
Experience selling RF and microwave systems, antenna technologies or specialist electronic products
Experience working within defence, aerospace, satellite communications or advanced electronics industries
Knowledge of engineering drawings, technical specifications and product development processes
Understanding of export control requirements and regulated engineering markets
Experience supporting technically complex, high-value engineering projects
To apply for this Field Sales Engineer opportunity, please send your CV to Kishan Chandarana at Redline Group.
Kchandarana@redlinegroup.Com....Read more...
Are you an experienced Field Application Engineer with a background in semiconductors, embedded systems or electronics? Do you enjoy working directly with customers, providing technical expertise and influencing design wins?
An exciting opportunity has arisen to join a global technology business supporting customers across Israel. You'll work with leading semiconductor technologies, partnering with engineering teams to deliver innovative solutions and drive business growth.
As a Field Application Engineer (FAE), you will:
Provide pre- and post-sales technical support to customers.
Drive demand creation and secure design wins across your territory.
Build strong relationships with customer engineering teams and technology partners.
Deliver technical presentations, product demonstrations and customer training.
Support customers through the full design cycle, from concept to production.
Keep up to date with emerging technologies including Edge AI, embedded processing and cybersecurity.
Key skills/experience required:
Proven experience as a Field Application Engineer, Applications Engineer, Design Engineer or Technical Support Engineer within the electronics or semiconductor industry.
Experience with MCUs, MPUs or embedded semiconductor technologies.
A degree in Electrical or Electronic Engineering (or similar).
Strong customer-facing and communication skills.
The ability to work independently while collaborating closely with commercial and engineering teams.
If you're looking to join an innovative international technology business where you can combine your engineering expertise with customer engagement, we'd love to hear from you.....Read more...
This apprenticeship sits within our Customer Solutions Team and is centered on Ligentix, our customer platform. You'll spend your time helping customers and branches use the system well, keeping our support content accurate, testing new features, and taking on light data and reporting work. It's a broad role that gives you real exposure across customer support, systems, and process improvement while you work towards your qualifications. You'll be supported by an experienced team throughout, with mentoring alongside your structured training. Duties: • Support customers and branches with Ligentix, answering queries and helping them get the most from the platform. • Assist with customer onboarding and training, helping new users get up and running. • Maintain knowledge articles, user guides, and SharePoint content so information stays current and easy to find. • Support the testing of new features before release, helping catch issues early. • Troubleshoot user issues and escalate where appropriate. • Support system rollouts and drive user adoption. • Produce basic reports and help identify process improvements. • Carry out data validation and basic analysis. Training:BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.Training Outcome:Progression within the Customer Solutions Team and wider business, with the opportunity to move into a permanent role on successful completion of the apprenticeship.Employer Description:Ligentia is a global tech-enabled supply chain manager that has been keeping things moving for companies with complex networks for nearly 30 years. Powered by our proprietary software platform, Ligentix, we give major brands complete, end-to-end visibility of their freight from factory to final delivery. Now part of the global Asyad Group, we employ over 1,300 passionate problem-solvers across Europe, Asia, and the Americas, making us an exciting, innovative place for an apprentice to kickstart their career.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Excel and SharePoint,Written communication skills,Basic numeracy,Comfort working with data,Prioritise,Able to juggle several tasks,Willing to learn,Ask questions,Take ownership of problems....Read more...
Support customer implementation projects to ensure customer requirements and agreed timelines are achieved.
Receive and gather information required to fulfil implementation activities.
Document processes and procedures, including the creation of Customer Standard Operating Procedures (SOPs).
Support coordination between UK Sales, the UK and Global Implementation community, and Operational colleagues.Interact with customers as a key point of contact during implementation activities.
Assist with the rollout of procedures through email communication and Teams meetings.
Monitor adherence to agreed customer requirements during the implementation transition and Hypercare period.
Update and maintain internal project management tools.
Support the use of project management best practices, DePICT methodology and DHL Service Standards (DSS).
Ensure implementation procedures and timelines are followed.
Assist with completing all relevant implementation tasks and documentation.
Provide project status updates to management and project stakeholders as required.
Training:On-the-job training delivered by the employer.Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.Allocation of an apprenticeship delivery coach who will carry out regular training.Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.Identify, track and support 6 hours off-the-job training activities.Quarterly formal progress review meetings, identifying learning achievements and next steps.Training Outcome:The apprenticeship will initially be a 24-month Fixed Term Contract (FTC), with the aim that apprentices either move onto a further apprenticeship or a permanent role within the business – subject to a suitable vacancy being available and in line with the selection process for the role. Employer Description:DHL Global Forwarding (DGF) is one of the five DHL divisions within DPDHL Group. DGF UK specialise in shipping freight by air and sea. We are the world and UK market leader for airfreight and number two for ocean freight. At DGF we have over 30,000 employees working across more than 200 countries. In the UK we have over 1,000 colleagues working across office, warehouse and transport roles. We collect, store and deliver the goods and handle customs formalities.Working Hours :Monday to Friday 9am – 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working....Read more...
An exciting opportunity has arisen for an Internal Sales Manager to join a growing electronics business based in Catterick, North Yorkshire. This role is ideal for an experienced sales leader looking to drive business growth, develop a high-performing internal sales team, and play a key role in implementing new CRM, ERP, and sales processes. You'll work closely with customers and cross-functional teams while helping shape the future commercial strategy of the business.
Responsibilities:
Lead, coach and develop the Internal Sales team to achieve business objectives and KPIs.
Drive new business activity through customer research, lead generation and proactive follow-up.
Manage high-value quotations and ensure proposals are delivered accurately and on time.
Build strong relationships with Procurement, Operations, Customer Service and External Sales teams.
Support the implementation and development of CRM and ERP systems to improve sales performance.
Analyse sales data and report on team performance to senior management.
Attend customer meetings and industry exhibitions to support business development.
Help develop pricing strategies, improve sales processes and reactivate dormant customer accounts.
Key Skills & Experience:
Experience leading an Internal Sales or Sales Support team.
Strong background in B2B sales, account management or customer service.
Experience using CRM and ERP systems.
Excellent communication, negotiation and leadership skills.
Strong analytical skills with the ability to interpret sales data.
Continuous Improvement mindset with experience improving sales processes.
Experience within electronics, engineering or technical products would be advantageous but is not essential.
APPLY NOW – If you're interested in this Internal Sales Manager opportunity based in Catterick, North Yorkshire, please send your CV to adighton@redlinegroup.Com or call 01582 878821....Read more...
Materials & Sales ControllerLocation: Plymouth (on-site)Salary: £35,000 per annumEmployment Type: PermanentHours: Full Time - 37.5 hours / 12 month fixed contractOur client, a prominent business in the manufacturing and production industry, is seeking a Materials & Sales Controller to join their team in Plymouth. This role involves managing material and inventory requirements to support production demand while ensuring efficient communication across various functions. The position offers a stable environment with opportunities for ongoing training and development.The Role• Manage material and inventory requirement activities across the full range of production demand through day-to-day supplier liaison and co-ordinated cross-functional communications.• Responsible for all manufacturing product demand against scheduled MRP-driven requirements.• Analyse, co-ordinate, and confirm material availability and adjust deliveries as needed in accordance with production needs.• Manage inventory through an agreed stocking and replenishment strategy.• Manage schedule/purchase order change requirements to meet operational needs.• Complete sales order entry tasks accurately and in a timely manner, ensuring customer requirements, pricing, delivery dates, and order details are correctly recorded in SAP.• Liaise with internal and external sales teams to confirm order status, resolve order queries, and support clear communication of customer demand into materials and production planning.• Participate in weekly team toolbox talks and follow up on actions/projects to meet deadlines set.• Ensure the manager is made aware of any potential supply or customer issues and execute required actions in a timely manner.• Maintain the timely availability of materials to support production and customer demand.• Ensure customer orders are processed accurately and delivered in line with customer requirements.• Manage inventory levels to balance operational requirements and stock investment.• Support reliable supplier performance through effective communication and proactive issue resolution.• Maintain accurate and timely information within SAP for orders, inventory, and purchasing activities.• Facilitate effective communication between sales, operations, production planning, and suppliers.• Identify risks and support continuous improvement initiatives that enhance supply chain performance.Required Expertise• Competent at using Microsoft Office applications, particularly Excel.• Experienced ERP user with the ability to work with MRP systems, preferably SAP/SAP Cloud ERP.• Experience in supply chain, materials planning, purchasing, customer service, sales administration, or inventory management roles.• Understanding of material planning, inventory control, and order management processes.• Experience working with suppliers and coordinating delivery schedules.Benefits• Generous holiday allowance• Company pension with employer contributions• Life assurance/life cover• Employee Assistance Programme (EAP)• 24/7 Virtual GP service• Cycle to Work scheme• Electric Vehicle scheme• Employee discounts and cashback offers• Free on-site parking• Ongoing training and development• Genuine career progression opportunitiesHow to ApplyClick apply to discuss this Materials & Sales Controller role.------------------------------------------------------------PERSON SPECIFICATIONEssential Experience• Experience working in supply chain, materials planning, purchasing, customer service, sales administration, or inventory management roles.Essential Skills and Competencies• Strong planning and organisational skills, capable of managing multiple priorities and deadlines.• Able to analyse information, identify potential supply or service risks, and take appropriate action.• Effective communication skills for building positive relationships with internal and external stakeholders.• High level of accuracy in maintaining data and records with strong attention to detail.• Capable of solving problems proactively and responding effectively to changing business requirements.• Competent in the use of Microsoft Office applications, particularly Excel.• Experienced ERP user.• Able to work collaboratively across Sales, Operations, Production Planning, and supplier networks.• Comfortable working independently and taking ownership of key activities and outcomes.• Understanding of material planning, inventory control, and order management processes.• Capable of working with suppliers and coordinating delivery schedules.• Experienced in using MRP systems, preferably SAP/SAP Cloud ERP, for managing purchasing, inventory, and sales orders.• Able to support cross-functional teams in manufacturing or operational environments.• Understanding of customer service principles and the importance of on-time delivery performance.• Knowledge of Material Requirements Planning (MRP) processes.....Read more...
Deliver excellent customer service through various channels
Handle customer queries, requests, and complaints professionally and efficiently
Learn and maintain product/service knowledge to provide accurate information
Support the team with general administrative duties (data entry, filing, updating records)
Maintain a positive and professional attitude at all times
Training:
Next Level will work closely with you to complete your Customer Service Practitioner Level 2 Apprenticeship
We can hire apprentices at any time and hold regular workshops for those on the course
These workshops occur once every 2 weeks both online and in our academy in Bristol City Centre
You will get specific 1-2-1 tutoring and regular reviews between you tutor, manager and yourself to offer any support needed and ensure your learning is completed
If required, we can also provide Functional Skills in Maths and English throughout your apprenticeship
Training Outcome:
This apprenticeship can lead to a career in customer service and beyond
You could go on to complete your level 3 customer service upon completion
Employer Description:Next Level Training are the business development group for Reflections Training Academy. We offer government-funded apprenticeships in Business Administration, Customer Service, Management, Marketing and HR. As well as Study Programmes in Business Administration and Employability Skills.Working Hours :Monday to Friday. Shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Team working....Read more...
We are looking for a Radar Business Development Manager to drive sales of technical products and systems across an allocated territory. You will manage the full sales cycle, from identifying new opportunities through to negotiation, contract closure and post-sales support.
Key Responsibilities
Develop and manage sales opportunities within the assigned region.
Build strong relationships with customers, partners and key accounts.
Meet sales targets and maintain accurate sales forecasts.
Prepare and deliver quotations, proposals and customer presentations.
Negotiate contracts and support account profitability.
Identify new markets, customers and business opportunities.
Work closely with engineering and product teams to understand customer requirements.
Monitor market and competitor activity.
Attend customer meetings, exhibitions and industry events.
Travel regularly within the UK and overseas.
Requirements
Proven experience in sales, business development or account management.
Strong commercial and negotiation skills.
Excellent communication and presentation abilities.
Experience managing the full sales cycle.
Experience in defence, marine, radar or other technical industries is advantageous.
Willingness to travel regularly, including overseas.....Read more...
We are looking for a Radar Business Development Manager to drive sales of technical products and systems across an allocated territory. You will manage the full sales cycle, from identifying new opportunities through to negotiation, contract closure and post-sales support.
Key Responsibilities
Develop and manage sales opportunities within the assigned region.
Build strong relationships with customers, partners and key accounts.
Meet sales targets and maintain accurate sales forecasts.
Prepare and deliver quotations, proposals and customer presentations.
Negotiate contracts and support account profitability.
Identify new markets, customers and business opportunities.
Work closely with engineering and product teams to understand customer requirements.
Monitor market and competitor activity.
Attend customer meetings, exhibitions and industry events.
Travel regularly within the UK and overseas.
Requirements
Proven experience in sales, business development or account management.
Strong commercial and negotiation skills.
Excellent communication and presentation abilities.
Experience managing the full sales cycle.
Experience in defence, marine, radar or other technical industries is advantageous.
Willingness to travel regularly, including overseas.....Read more...
The role involves processing customer orders, coordinating with manufacturing teams, monitoring stock availability, and handling customer enquiries professionally and efficiently.
Key Responsibilities
Accurately input customer orders onto the company's systems in a timely manner.
Process amendments, cancellations, and updates to customer orders as required.
Liaise closely with manufacturing and production teams to ensure customer orders are scheduled and fulfilled correctly.
Check stock levels and product availability to support customer enquiries and order processing.
Communicate delivery information and order status updates to customers.
Handle incoming telephone calls professionally and courteously.
Take customer orders over the telephone and ensure all details are accurately recorded.
Support the Sales Office Manager and wider sales team with general administrative duties.
Work collaboratively with colleagues across sales, production, and logistics functions.
As part of your contract of employment, completion of the Apprenticeship Training Programme forms part of your duties as well as helping with your personal and professional development; the requirements to complete the programme are as follows:
Attend and be punctual for all induction sessions, lessons and work-based training/support sessions.
Complete all required assignments with by the required timeline
Build up your portfolio of ongoing evidence.
Access support from your tutor/assessor and your manager .
Training:Overview of the Customer Service Level 2 Apprenticeship Standard.
The role of a customer service practitioner is to deliver high-quality products and services to the customers of their organisation. Your core responsibility will be to provide a high-quality service to customers.
The standard covers the following:
Knowledge:
Knowing your customers
Understanding the organisatio
Meeting regulations and legislation
Systems and resources
Your role and responsibility
Customer experience
Product and service knowledge
Skills:
Interpersonal skills
Communication
Influencing skills
Personal organisation
Dealing with customer conflict and challenge
Behaviours/Attitude:
Developing self
Being open to feedback
Team working
Equality – treating all customers as individuals
Presentation – dress code, professional language
“Right first time”
You will complete an End Point Assessment. This will involve the following:
Showcase/Portfolio
Interview
Practical observation
Professional discussion
You are given time off, one day per week, to study; you are required to attend Kirklees College, Huddersfield Centre. You will also attend other meetings via Teams to complete work for your apprenticeship. The study day is a Wednesday.Training Outcome:There is a strong possibility that you will gain a permanent position following successful employment as well as the achievement of the apprenticeship programme. There may also be further apprenticeship/other training available following successful employment and achievement of the apprenticeship qualifications. Employer Description:Heckmondwike is the UK’s leading manufacturer of commercial fibre bonded carpets and carpet tiles.
We have an annual turnover of approximately £25 million and 150 employees.
From its manufacturing site in West Yorkshire, Heckmondwike FB has been offering one of the widest ranges of fibre bonded carpets and carpet tiles for over 50 years. Used in education, commercial offices, retail outlets and extensively by architects and developers, the company is committed to manufacturing design-led, yet hard-wearing carpets and carpet tiles.Working Hours :Monday to Friday - 8.30am – 5 pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Initiative,Patience,Excellent Timekeeping,Excellent attendance,Microsoft Office, Word & Excel....Read more...
Provide administration support to the Internal Sales Team, helping to manage customer enquiries, orders and day-to-day sales activities.
Process customer orders accurately onto internal systems, ensuring all details are recorded correctly and communicated to relevant departments.
Prepare and issue quotations for customers, working with internal teams to gather pricing, technical information, and lead times.
Maintain and update customer records, price lists, product information, and sales documentation.
Liaise with customers, suppliers, and internal departments to support smooth communication and efficient order delivery.
Work closely with the Production Team to gain a practical understanding of manufacturing processes, products, and the technology behind the solutions supplied.
Develop knowledge of the company’s products and services, supporting customers with accurate information and assisting with sales enquiries.
Support the continuous improvement of sales and administrative processes, identifying opportunities to improve efficiency and customer service.
Gain experience across different departments, developing a broader understanding of the business and how sales, production, engineering, and operations work together.
Build professional skills in customer service, communication, organisation, commercial awareness, and technical product knowledge, with opportunities for the role to develop as experience and confidence grows.
Training:All training will take place in the work place.
Your training officer will visit you on a monthly basis.Training Outcome:Full-time position upon completion of the apprenticeship for the right candidate.Employer Description:Air Purification Skroll Limited (APSL) are a technology based solution provider with a revolutionary new air & gas adsorption technology… Skroll®… the future of air & gas adsorption media.
Our expert team have extensive knowledge of the air & gas purification market and are focused on providing customers with performance enhancing solutions to OEM, aftermarket and specialised applications. This dedicated approach provides a close working relationship with customers to meet their application requirements and demands.Working Hours :Monday to Thursday - 7.30am – 3.30pm
7am- 1.30 on Friday.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Team working....Read more...
Answer incoming support telephone calls in a professional, friendly, and confident manner
Act as a first point of contact for customers and end users experiencing IT issues
Communicate with users through telephone calls, email, and the helpdesk ticketing system
Listen carefully to users, ask appropriate questions, and gather the information needed to understand and diagnose their issue
Provide clear instructions and guide users through troubleshooting steps
Maintain a calm, helpful, and professional approach when supporting users with different levels of technical knowledge
Manage customer expectations by providing regular and accurate updates
Follow up with users to confirm that issues have been resolved successfully
Deliver a consistently high standard of customer service during every interaction
Log all support requests accurately within the helpdesk ticketing system
Record relevant information, including the issue, affected user, device, troubleshooting completed and resolution provided
Categorise and prioritise tickets in line with agreed processes and service levels
Monitor assigned tickets and ensure they are progressed within appropriate timescales
Resolve common Level 1 support issues using documented procedures and troubleshooting techniques
Escalate more complex or high-impact issues to senior support engineers or the appropriate technical team
Maintain ownership of tickets where appropriate and keep users informed throughout the support process
Ensure completed tickets contain clear resolution notes before closure
Identify recurring issues and raise them with the Helpdesk Manager or senior members of the team
Follow documented troubleshooting processes and contribute to the development of new support documentation
Provide basic first line support across hardware, software, and different applications packages
Training:
Training is mixture of online remote training and face to face
Training Outcome:
Opportunity to progress to higher level qualifications
Employer Description:
Freestyle TS was established in 2018 and has built a strong customer base of 50+ businesses, which is growing month on month. Whilst we’re a young company, we are part of the Freestyle Group, who have been delivering IT Services since 2002, so our roots in the IT industry are deep.
Freestyle TS delivers on the demand that comes with the ever changing IT landscape. Over the past few years, technology has undergone unprecedented change and businesses have seen a need to develop their IT strategies to help them step into the new “modern” IT era.
Working Hours :Monday to Friday, 09:00 to 17:30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Analytical skills,Logical,Team working,Patience,Telephone communication....Read more...
