Product Specialist – Garage IT Systems
This role is ideal for a technically minded automotive aftermarket professional with a service management, service advisor or workshop management background who enjoys working directly with customers and wants to build a career in the automotive software industry.
A fantastic opportunity to join a fast‑growing international software company as it strengthens its presence across France. We are looking for a Product Specialist to deliver training, implementation, onboarding and ongoing support to independent garages and workshops.
What’s on offer
Salary: €40-45k
Field‑based role covering France
France‑based, flexible on location including Lyon, Lille, Nantes, Toulouse, Bordeaux, Rennes, Strasbourg, Montpellier, Clermont‑Ferrand, Dijon, Grenoble, Marseille
Join a fast‑growing international software company with strong progression opportunities
Why this role?
This is an excellent opportunity for someone with hands‑on workshop or service‑department experience who wants to transition into a customer‑facing, software‑focused role. You’ll play a key part in supporting garages across France, helping them modernise their operations and get the best from a leading garage management system. You’ll also have the chance to shape your own development as the company continues to grow internationally.
The role
Customer Training: Deliver engaging training sessions to garage teams on how to use the software effectively.
Implementation & Onboarding: Support new customers through setup, configuration and go‑live, including onsite visits.
Technical Support: Provide ongoing product support, troubleshooting and guidance to ensure customers get the most from the system.
Product Expertise: Act as a subject‑matter expert, feeding customer insights back to the product team to support continuous improvement.
Customer Relationship Management: Build strong, long‑term relationships with garages, ensuring high satisfaction and adoption.
Field‑Based Engagement: Travel to workshops across France to support installations, training and customer success activities.
Self‑Managed Logistics: Plan and organise your own travel, scheduling and field‑based logistics efficiently and independently.
Our ideal candidate
Native or fluent French speaker
Professional proficiency in English
Background as a Service Advisor, Service Manager, Workshop Manager or similar customer‑facing automotive role
Strong understanding of independent garages, workshop processes and customer needs
Tech‑savvy, with an interest in software and digital tools
Quick learner, able to pick up new systems and processes rapidly
Confident delivering training and working directly with customers
Self‑motivated, organised and comfortable working independently in a field‑based role
Register your interest
To register your interest for this Product Specialist – Garage IT Systems position, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd or call Kayleigh for an introductory chat on +44 7908 893621.
Job Reference: 4345KB Product Specialist – Garage IT Systems
Glen Callum Associates specialises in automotive recruitment, leveraging extensive industry expertise and a global network to connect exceptional talent with leading organisations worldwide.
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. If you need any adjustments during the recruitment process, please let us know – we’re here to support you.....Read more...
Product Specialist – Garage IT Systems
This role is ideal for a technically minded automotive aftermarket professional with a service management, service advisor or workshop management background who enjoys working directly with customers and wants to build a career in the automotive software industry.
A fantastic opportunity to join a fast‑growing international software company as it strengthens its presence across France. We are looking for a Product Specialist to deliver training, implementation, onboarding and ongoing support to independent garages and workshops.
What’s on offer
Salary: €40-45k
Field‑based role covering France
France‑based, flexible on location including Lyon, Lille, Nantes, Toulouse, Bordeaux, Rennes, Strasbourg, Montpellier, Clermont‑Ferrand, Dijon, Grenoble, Marseille
Join a fast‑growing international software company with strong progression opportunities
Why this role?
This is an excellent opportunity for someone with hands‑on workshop or service‑department experience who wants to transition into a customer‑facing, software‑focused role. You’ll play a key part in supporting garages across France, helping them modernise their operations and get the best from a leading garage management system. You’ll also have the chance to shape your own development as the company continues to grow internationally.
The role
Customer Training: Deliver engaging training sessions to garage teams on how to use the software effectively.
Implementation & Onboarding: Support new customers through setup, configuration and go‑live, including onsite visits.
Technical Support: Provide ongoing product support, troubleshooting and guidance to ensure customers get the most from the system.
Product Expertise: Act as a subject‑matter expert, feeding customer insights back to the product team to support continuous improvement.
Customer Relationship Management: Build strong, long‑term relationships with garages, ensuring high satisfaction and adoption.
Field‑Based Engagement: Travel to workshops across France to support installations, training and customer success activities.
Self‑Managed Logistics: Plan and organise your own travel, scheduling and field‑based logistics efficiently and independently.
Our ideal candidate
Native or fluent French speaker
Professional proficiency in English
Background as a Service Advisor, Service Manager, Workshop Manager or similar customer‑facing automotive role
Strong understanding of independent garages, workshop processes and customer needs
Tech‑savvy, with an interest in software and digital tools
Quick learner, able to pick up new systems and processes rapidly
Confident delivering training and working directly with customers
Self‑motivated, organised and comfortable working independently in a field‑based role
Register your interest
To register your interest for this Product Specialist – Garage IT Systems position, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd or call Kayleigh for an introductory chat on +44 7908 893621.
Job Reference: 4345KB Product Specialist – Garage IT Systems
Glen Callum Associates specialises in automotive recruitment, leveraging extensive industry expertise and a global network to connect exceptional talent with leading organisations worldwide.
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. If you need any adjustments during the recruitment process, please let us know – we’re here to support you.....Read more...
To be responsible for providing efficient and effective administrative and/or customer service support to respond to service specific needs including:
Support the digital drop-in sessions for residents that lack the basic digital skills.
Support the Youth Hub drop-ins and Friendship groups and help people fill in relevant forms
Help update our data bases
Make phone calls to a variety of different people and update them on key information
Provide general admin support to the team including; helping set up meetings, taking minutes, posting things on social media, printing resources for classes, booking activities and rooms
Training:
Customer Service Level 2 Apprenticeship Standard
Apprenticeship learning will take place in the workplace & at Rochdale Training one day per month
Training Outcome:Progression is offered to the correct candidate.Employer Description:Rochdale Council builds success and prosperity with our citizens and partners, whilst protecting our vulnerable people.Working Hours :37 hours per week - Monday to Friday – Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Creative....Read more...
Housebuyers4u is looking for a highly organised Property Administrator & Customer Service Coordinator to support customers, solicitors, suppliers and internal teams through the property process.
This is a varied role combining property administration, customer service, solicitor liaison, AML support, document chasing, photography and floorplan coordination, keybox arrangements, insurance administration and completion preparation.
You will be an important link between the customer, the sales team, managers, solicitors and third-party suppliers. Your role will be to keep communication clear, make sure important tasks are completed on time, flag issues early and help property cases move forward smoothly.
This role would suit someone who is organised, calm, accurate, customer-focused and comfortable managing multiple tasks at once.
About the Role
As Property Administrator & Customer Service Coordinator, you will support customers from the point they agree to proceed, helping them understand next steps, complete paperwork and stay informed throughout the process.
You will arrange key parts of the customer and property journey, including solicitor introductions, AML checks, photography and floorplans, keybox fitting, document chasing, courier arrangements, meter readings and completion preparation.
You will also help protect the wider team's time by handling routine queries, chasing outstanding items and escalating only the issues that require manager input.
This is a role where attention to detail, follow-up discipline and customer care are essential.
Key Responsibilities
Customer Onboarding and Communication
Contact customers once they have agreed to proceed and explain the next steps clearly.
Make customer service calls to keep sellers informed and reassured.
Carry out a day-three touchpoint to check whether the customer has received paperwork and understands what is required.
Help customers complete forms where they have questions or need guidance.
Check whether customers need help with practical moving-related queries, such as removals signposting.
Keep customers updated throughout the process.
Act as a professional first point of contact for routine customer queries.
Escalate sensitive, urgent or deal-impacting matters to the appropriate manager.
Solicitor Introductions and Conveyancing Support
Introduce customers to the relevant solicitor once a case is ready to progress.
Ensure solicitor details, customer details and property information are accurately recorded.
Chase customers and solicitors for required paperwork.
Support conveyancing-related administration to help keep cases moving.
Coordinate final document signing where required, including TR1 forms, contracts, instruction agreements and witness requirements.
Arrange couriers or approved local contacts for signature and witness requirements where needed.
Keep clear records of solicitor communication, outstanding actions and next steps.
Property Documentation and Compliance Checks
Download OC1 / title documents where required.
Request, save and record key property documents.
For tenanted properties, chase important documents such as:
AST / tenancy agreement.
Gas Safety Certificate.
EICR.
Deposit protection information.
Any other relevant tenancy documents.
Flag risks to a manager, including missing deposit protection, unclear tenancy status, expired certificates or unusual property issues.
Identify missing information early so that avoidable delays are reduced.
AML and Identity Checks
Support customer onboarding through agreed AML and identity verification processes.
Carry out AML checks where required.
Use the correct level of check depending on the stage and value of the case.
Record AML results accurately.
Escalate failed, unclear or higher-risk AML results to the relevant manager.
Handle customer information confidentially and professionally.
Photography, Floorplans and Brochure Support
Book photography and floorplan appointments with customers and suppliers.
Confirm appointment details and update internal systems.
Chase suppliers for completed photos, floorplans and related information.
Support the creation of property brochures and property packs using agreed templates.
Ensure property information is accurate, clear and consistent before it is passed to the relevant team.
Help gather information required for marketing, sale progression or onward sale.
Keybox, Access and Completion Preparation
Arrange keybox fitting where required.
Confirm access arrangements with customers, agents, suppliers or internal contacts.
Coordinate key collection, access instructions and property handover steps.
Request meter readings and supporting photographs from customers or representatives.
Record meter readings clearly and pass them to the correct team.
Support completion-day administration and make sure key information is available when needed.
Internal Coordination and Case Management
Act as a filter between customers, sales consultants, managers and the wider deal process.
Triage routine customer queries and escalate only the matters that require decisionmaking.
Keep CRM records, trackers and case notes accurate and up to date.
Monitor outstanding tasks and chase proactively.
Support sales consultants and managers with administrative tasks that help cases progress.
Ensure handovers between sales, admin, legal, operations and post-completion teams are clear and complete.
Supplier and Third-Party Coordination
Liaise with photographers, floorplan providers, couriers, solicitors, estate agents, keybox providers and local contacts.
Arrange couriers for final documents where required.
Coordinate with approved contacts in different regions where documents need to be signed or witnessed.
Maintain professional communication with third parties.
Follow up until tasks are completed and properly recorded.
What Success Looks Like
You will be successful in this role if:
Customers feel informed, reassured and properly supported.
Paperwork is received, chased and completed on time.
Solicitor introductions are handled quickly and accurately.
Photography, floorplans, keyboxes and couriers are arranged without unnecessary delays.
AML checks are completed and recorded correctly.
Tenanted property documents are chased and risk flags are escalated early.
CRM notes, trackers and case records are accurate and up to date.
Managers are protected from routine admin and only pulled into issues that require their input.
Cases move forward smoothly because details are control
....Read more...
Internal Sales Specialist Permanent, Full timeCompetitive salary dependent on experienceBradford (Euroway) – office basedObjective of the RoleTo provide a high level of support to customers and internal departments by managing enquiries, processing orders, and delivering accurate information relating to products and services. The role plays a key part in ensuring excellent customer service and smooth day-to-day sales operations.Main tasks
Sales administrationCustomer service
Responsibilities/ Authority
Deliver excellent customer service via telephone, email and face-to-face interactionsRespond promptly and professionally to customer enquiries and requestsHandle customer complaints efficiently, ensuring issues are resolved in a timely mannerProvide accurate product, pricing and delivery information to customersProcess customer orders, applications, forms and account requests accuratelySet up and maintain customer accounts and records within internal systemsCarry out customer verification and compliance checks where requiredManage customer accounts and maintain strong ongoing relationshipsCoordinate with internal departments to ensure smooth order processing and service deliveryOrganise workload effectively to meet customer deadlines and expectationsEscalate unresolved issues to the appropriate department or team member when necessaryMaintain accurate records of customer interactions, enquiries, complaints and actions takenPrepare and distribute customer activity and service reports as requiredMaintain and update customer databases and administrative recordsFollow up with customers to ensure satisfaction and resolution of queriesSupport continuous improvement by providing feedback on customer service processes and efficienciesContribute to business projects and wider team initiatives when requestedSupport, supervise and coach apprentices where applicable
Education
High school diploma, general / commercial education degree or equivalentNumeric, oral and written language applications
Skills & ExperienceProfessional Experience
Previous experience within customer service, internal sales, sales support or a similar commercial roleMinimum of 1 year’s relevant experience preferred
Technical & Specialist Skills
Good working knowledge of Microsoft Office, including Excel and WordExperience using ERP systems such as SAP, BPCS or similar business systemsConfident using email communication platforms such as OutlookUnderstanding of customer service principles and best practicesStrong administrative and data entry skills with good typing accuracyComfortable using a range of computer systems and applicationsProduct knowledge or the ability to quickly learn technical product information
Problem Solving & Organisational Skills
Strong problem-solving and analytical abilitiesAble to prioritise workload and manage multiple tasks effectivelyHigh attention to detail and accuracyStrong organisational and data management skills
Personal Attributes
Excellent interpersonal and communication skills, both verbal and writtenStrong listening and customer service skillsProactive, adaptable and able to use initiativeCalm and professional under pressurePositive and collaborative team playerFluent English language skills; additional languages would be advantageous
Interested? Please send your cv by return. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Working within our Hounslow-based, front-facing Customer Services team, you will support local residents with essential council services while developing the knowledge, skills and behaviours needed to succeed in a professional environment which includes the following key tasks:
Provide face-to-face and digital customer support
Ensure accurate information is provided at all times
Update systems with full and accurate data
Maintain working knowledge of legislation and processes
Promote customer satisfaction surveys
Perform administration tasks
Promote online services and digital take-up
Verify and scan customer evidence
Key deliverables will be:
Ensure individual performance targets are met
Ensure individual quality targets are met
Take ownership of customer queries and resolve at first point of contact where possible
Deliver accurate and timely information to customersMaintain a high quality of work in line with service standards and agreements
Handle more complex or sensitive customer interactions with appropriate support
Always observe confidentiality and data security
Adherence to all company policies and procedures
Training Outcome:
Upon successful completion of the apprenticeship, we aim to offer a permanent role within the organisation if a position is available
Employer Description:Liberata is a leading business services provider to public and private sector organisations across the UK. We support our clients in transforming their operations through innovative solutions and deep expertise across a wide range of services, including Revenues & Benefits, Finance and Accounting, HR & Payroll, and Customer Services.
We work in partnership with our clients to help them become more efficient, using our best-in-class business process outsourcing and operational transformation capabilities.
At Liberata, we work together as one team, keeping our customers at the centre of everything we do. We aim to deliver meaningful outcomes for our clients, guided by our values: Accessible, Curious and Expert.
We’re committed to giving every employee the opportunity to make a real difference, contribute to the growth of the business, and try new things. If you are hardworking, enthusiastic and looking for a challenge, Liberata could be the right place for you.
Please note that, to comply with the government’s Baseline Security Personnel Standard (BPSS) verification process, this role is subject to a Disclosure Scotland check.Working Hours :Monday to Thursday, 8.30am to 5pm
Friday, 8.30am to 4.30pmSkills: Communication skills,IT skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Passion to make a difference,Empathetic,Can-do attitude,Remain calm under pressure,Prioritise workloads....Read more...
Main roles and responsibilities:
Liaise closely with Service Controllers, and ensure that network disruptions, cancellations and diversions are uploaded promptly and accurately online
Support the management of customer communications via WhatsApp channels, helping to develop a structured approach that keeps information relevant
Respond to customer emails relating to bus services, timetables, delays and complaints in a professional and timely manner
Where passengers require live travel support, liaise with operational colleagues to establish accurate information and relay this clearly to the customer
Proactively brief the Senior Leadership Team and other colleagues on incidents that are likely to generate high volumes of customer contact or pose reputational risk
Support the Stakeholder Engagement Lead with engagement with affected communities and stakeholders where disruption may lead to negative sentiment, helping to provide clear and timely information before concerns escalate
Produce and distribute clear, concise staff notices and customer communications for simpler planned road closures, ensuring these are issued in date order and shared with relevant stakeholders, under the supervision of the Commercial Information Manager
Liaise with operational managers, and use internal systems, to support fact finding investigations into complaints relating to network disruption or driver conduct
Monitor incoming emails from Local Authorities, town councils and event organisers regarding road closures and other network impacts
Training:
The learner will be studying the Customer Service Specialist Level 3 Apprenticeship Standard qualification
Training Outcome:
You can obtain a Level 3 Customer Service Specialist Apprenticeship qualification and gain direct, hands-on experience within a live Operations Control Centre environment
This is a permanent role, offering the opportunity to continue developing within the business following successful completion of the apprenticeship
Employer Description:Transport Made Simple is one of the UK’s largest independently owned bus and coach operators. Our vision is to deliver reliable, sustainable public transport, which meets the needs of the communities we serve, whilst being a great place to work too. Everything we do is underpinned by our four values of Growth, Excellence, Integrity and Efficiency, which guide our day-to-day operations and longer-term decision-making. We’re a team of 800 colleagues, with a fleet of 400 buses, coaches and minibuses, and we operate from a strategic network of depots across East Anglia, the Midlands and Greater London.Working Hours :Early (05:00 - 14:00) and late (13:00 - 22:00) shifts over six days, with occasional middle shifts for training etcSkills: Communication skills,Attention to detail,Organisation skills,Team working,Logical,IT skills....Read more...
Credit Control & Cash Management
Review customer credit limits and assist in operational decisions on prepayment or stop orders.
Proactively manage and reduce aged debt through effective collection strategies, e.g. letters, emails, and phone calls.
Maintain accurate records of customer interactions and payment statuses.
Monitor aged debtors weekly and produce reports for management and customer service teams.
Send weekly statements to customers.
Operational Support / Customer Liaison
Work with customer service to ensure all Purchase Orders (POs) and Sales Orders are in place to support deliveries and timely invoicing.
Resolve payment or order issues that may delay cash collection. Finance Administration & Reporting.
Assist with processing purchase ledger invoices, reconciling supplier accounts, and resolving queries.
Produce ad hoc financial reports, including royalty reports or management summaries.
Support HR-related finance processes as required (e.g., agency staff hours, clock cards, new starters/leavers).
Maintain records and analysis of agency hours, starters, and leavers.
General Office Support
Assist with day-to-day office admin, including stationery, post, and incoming enquiries.
Support finance team members as needed with ad hoc tasks.
Training:The role will consist of attending training towards the Level 3 AAT qualification as part of an accountancy apprenticeship each week at Peak Accountancy Training through their live online classes.
There is weekly attendance and the apprentice will also be visited through Teams to enable them to evidence the work they are carrying out as part of their apprenticeship. Training Outcome:Career progression options could include the opportunity to study a Level 4 and possibly a Level 7 accountancy apprenticeship.Employer Description:ID Unlimited are a leader in the personalisation and customisation of sportswear and leisurewear. Operating out of a 50,000 square foot site in Macclesfield, Cheshire. ID Unlimited is perfectly located with great access and links to the UK sports industry. With a dedicated team working tirelessly to deliver product to the highest quality. A management team with unparalleled experience and knowledge of the sports personalisation and customisation markets.Working Hours :Monday - Thursday 8am - 5pm. Friday 8am - 2pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Number skills,Analytical skills,Team working,Initiative,Work to deadlines,Proactive,Excel skills....Read more...
In this role, you’ll:
Greet and assist visitors during scheduled events
Respond to customer enquiries via phone and email
Provide general administrative support to the team
Manage meeting room bookings and prepare spaces
Handle incoming and outgoing post and deliveries
Maintain a tidy and professional reception area
Support compliance with health and safety procedures
Training Outcome:
Customer Service Administrator
Employer Description:Our Story And Mission
To find out more about City & Guilds please click on the following link:
Working Hours :Between 8.00am - 6.00pm over seven days. You will be required to work different shift patterns to cover the Customer Service centres opening hours.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
What you will gain:
Full training to help you resolve customer issues in real time with the support and encouragement of the wider team.
Fundamental industry knowledge to help build your confidence giving you a solid platform to continue your career.
A Level 2 Customer Service Practitioner Apprenticeship.
Key Responsibilities:
Be the first point of contact for customers
Routinely handle phone calls, deal with emails and letters as they come in
Work to resolve customer issues to best advantage in a calm and organised manner
To support the business and both internal and external customers
Develop a high level of technical expertise
Always demonstrate exceptional customer service
Work within the standards and policies of the company
Learn from experienced colleagues to increase knowledge base
Who you will be:
Someone who is highly organised and enjoys variety in their daily role.
Someone who is comfortable dealing with different types of conversation at pace.
Someone who is motivated and eager to develop a career with the customer support, insurance and financial services.
Someone who can provide information quickly and clearly.
A team player who will seamlessly fit into a friendly and welcoming environment.
Someone willing to learn and eager to reach their full potential who enjoys working in a fast-paced environment.
Training Outcome:There is the possibility of a full-time job upon successful completion of this apprenticeship.Employer Description:Best Insurance is an established, dynamic, fast growing Insurtech that specialises in designing, distributing, and managing protection insurance products.
Our customers are at the core of everything we do, our products help individuals and their families with essential and much needed financial, physical, and mental support, allowing a sense of well-being knowing that the required protection is in place should life throw a curveball.Working Hours :Monday to Friday – to include 6 hours per week studying and attendance at Chichester College when required.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Team working,Patience,Friendly,Helpful,Dedicated,Can-do Attitude,Enthusiastic,Self-Motivated,Good phone manner,Confident....Read more...
Software Support Analyst – Southampton (hybrid working)
Up to £41k
Our client is a leading software provider specialising in innovative solutions for business and finance processes. They are seeking a Software Support Analyst to join their team on a permanent basis. This is an exciting opportunity to work in a small, highly capable team, supporting a range of clients and helping deliver software solutions that make a real difference to their operations.
In this role, you will provide support across 1st–3rd line tickets/issues, ensuring timely and effective resolution. You will also play a key role in implementing software changes and fixes into both hosted and customer environments. The company is very customer-focused and delivering excellent service and client satisfaction is a top priority.
Key Responsibilities:
• Provide 1st–3rd line support to clients, troubleshooting and resolving a variety of technical issues
• Assist in the implementation of software changes and updates in hosted and client environments
• Escalate issues appropriately in line with SLA requirements, always maintaining a strong focus on customer satisfaction
• Collaborate with a small, skilled team to share knowledge and ensure smooth day-to-day operations
Requirements:
• A strong analytical thinker who thrives on solving complex problems
• Previous experience as a Support Analyst, able to hit the ground running
• Strong SQL skills and a solid general helpdesk/support background
• Experience with financial or business systems is highly beneficial
• Technically adept, able to troubleshoot complex issues beyond basic support
• Working knowledge of Windows Client Server Operating Systems and a good understanding of general IT infrastructure
• Any bespoke software support experience would be an advantage
Competitive salary up to £41,000 plus many other attractive benefits.
Ability to WFH 3-4 days per week once passed probation.....Read more...
Internal Sales/Customer Services:
Supporting the Internal Sales (Customer Services) team with day-to-day administration of customer orders and schedules
Assisting with the processing and amendment of customer orders in line with company procedures
Supporting the preparation of order acknowledgements, pro-formas, and related documentation
Maintaining accurate customer and order records within internal systems
Supporting communication with customers regarding orders, delivery information, and general enquiries under supervision
Shadowing and Development:
Shadowing the Customer Service Administrator to learn core customer service and internal sales processes
Developing an understanding of order processing, customer communication, and issue resolution
Observing how customer complaints, liabilities, and obsolescence are recorded and managed, where appropriate
External Sales Exposure:
Providing administrative support to the External Sales team where required (e.g. samples, paperwork, documentation)
Gaining exposure to how Internal Sales and External Sales work together to support customers
Supporting telephone calls and message handling in a professional manner
Administration and Systems:
Creating and maintaining accurate files and records (electronic and paper)
Producing routine correspondence, reports, and internal documentation
Using IT systems and software packages (e.g. Microsoft Office) to record, analyse, and present information
Supporting process improvements by identifying more efficient ways of working
Training:The role is designed to give the apprentice a broad understanding of the full sales function, primarily through working within Internal Sales (Customer Services), shadowing the Customer Service Administrators, and gaining exposure to the External Sales team. This role will support the development of core business administration skills in line with the Level 3 Business Administrator Apprenticeship Standard.
80% of this apprenticeship is working with the employer and 20% is 'off the job' training, which includes attending Leicester College, Freemen's Park Campus one day every two weeks. Training Outcome:There may be an opportunity to become a customer service administrator working alongside our internal sales team at the end of this apprenticeship.Employer Description:COBA Plastics Group is an international manufacturer of premium extruded and injection‑moulded plastic components, serving diverse and demanding industries. We focus on innovative, high‑performance material solutions while operating responsibly and sustainably. Our people are central to delivering excellence, and we are committed to integrity, quality and continuous improvement across everything we do.
Working Hours :08:30 - 17:00 Monday to Thursday, 08:30 - 16:00 FridaySkills: Communication skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Basic IT skills,Ability to organise work,Strong attention to detail,Produce accurate work,Manage time effectively,A positive attitude,Professional attitude,Willingness to learn....Read more...
Own and manage the renewal process for assigned customer segments
Respond to customer enquiries related to renewals, including contract terms, pricing, billing, and renewal timing
Manage cancellation requests and support save motions in partnership with internal stakeholders
Ensure renewal documentation and system records are accurate and up to date
Execute renewal workflows in alignment with company policies and timelines
Partner with Account Management to ensure smooth hand-offs and alignment on renewal execution
Collaborate with Customer Success, Finance, Legal, and Operations to resolve renewal-related issues
Serve as the primary point of contact for renewal execution within assigned customer segments
Actively participate in initiatives to automate and improve renewal processes
Partner with internal teams to implement system and workflow enhancements
Support testing, iteration, and rollout of process improvements
Help reduce manual work and increase scalability over time
Skills Required:
The successful candidate will need to be well-organised and have previous experience in a customer-based setting. You must have excellent written and verbal communication skills, with the ability to manage multiple workflows and meeting deadlines. A driving licence would be preferred and at least a grade 4/C in both Maths and English GCSE. Training:
Leve 3 Business Administration
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week
Training Outcome:Possible full time permanent position after completion of the apprenticeship.Employer Description:A prestigious company who have created a smart and flexible way to sign in staff, visitors, and contractors. With over 18,000 sites across 70 countries, including America, Canada, Denmark and more, they are one of the world’s fastest-growing visitor management platforms. Their team consists of dedicated software developers and a customer success team, delivering brilliant features and exceptional customer service to their ever-growing community.
The Renewal Specialist is responsible for owning the end-to-end execution of customer renewals for low-touch and unmanaged customer segments. This role ensures renewals are completed accurately, on time, and with a consistent customer experience while helping drive operational efficiency and scalability through process improvement and automation.
The Renewal Specialist partners closely with Account Management, Customer Success, Finance, and Operations to manage renewal workflows, address customer inquiries, and support retention efforts as the business grows.Working Hours :Monday to Friday 9am – 5.30pm, office-based. On occasion, you may need to work unsociable hours to communicate with the global team (this will be done remotely).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
At RG Distributors, ECatering is all about keeping UK catering and hospitality running smoothly. Our mission is to make sure our customers can focus on their guests while we handle the rest - equipment, support, and service they can rely on.
As a Customer Success Advisor, you are a key part of that mission. You guide customers through every stage of their journey, from pre-order questions to post-delivery, support - ensuring clear communication, fair outcomes, and a consistently professional experience.
This role is about more than handling enquiries; it’s about owning the customer experience, preventing issues before they happen, and building trust in the ECatering brand.
Key Responsibilities:
Customer Communication & Case Ownership:
Be the main contact for customers via phone, email, and ticketing systems
Own assigned cases from start to resolution, keeping customers fully informed
Communicate clearly, professionally, and empathetically
Record all updates and outcomes accurately in the relevant systems
Delivery & Damage Claims:
Monitor deliveries, manage updates, shortages, and courier issues
Assess and resolve delivery damage claims in line with policy and courier agreements
Set realistic expectations for customers and keep them informed
Returns Handling:
Handle returns for suitability, faulty, or quality-related reasons
Ensure return decisions align with policy and communicate them professionally
Track returns internally to minimise delays and maintain clear records
Warranty & Contract Guidance:
Provide clear, accurate information on warranty coverage and next steps
Ensure outcomes align with contractual obligations
Escalate cases outside standard policy appropriately
Offer extended warranties where suitable and compliant Product, Availability & Finance Support (Non-Technical)
Advise on product specifications, availability, and alternatives
Support finance enquiries, including lease-to-hire and pay-later options
Prepare and issue accurate proforma invoices
Post-Purchase Support & Customer Retention:
Support installation, setup, and general product queries
Manage recycle requests and abandoned basket follow-ups
Identify opportunities to prevent complaints and negative reviews
Internal Collaboration & Process Adherence:
Work closely with warehouse, logistics, sales, and returns teams
Follow all internal processes accurately and consistently
Escalate issues when necessary and share insights for continuous improvement
Training:
The successful candidate will complete Level 2 Customer Service Practitioner Apprenticeship Standard
This will be delivered in the workplace, with a tutor visiting once a month
The only times you would be required to attend college would be for induction, and if you have any Maths and English functional skills to complete
Maths and English classes would be weekly until the exams are passed
If you hold either GCSE grade 4 or above, or a level 2 in maths and English, you will not be required to do these again
Training Outcome:
Upon completion of the apprenticeship there is the possibility of permanent employment and going on to complete further qualifications for the right person
Employer Description:ECatering is one of the UK’s leading suppliers of commercial catering equipment, providing businesses with high-quality products at competitive prices. We’re a fast-growing, customer-focused business that thrives on efficiency, smart use of data, and innovation.Working Hours :Monday - Friday, between 8.00am - 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Provide day-to-day administrative support to the team
Handle customer enquiries professionally by phone, email and in person
Maintain accurate records, files and databases
Prepare business documents, letters and reports
Support scheduling of meetings and appointments
Assist with data entry and updating internal systems
Handle confidential information securely and professionally
Support financial and office administration processes
Work collaboratively with colleagues across different departments
Develop strong communication and organisational skills in a professional office environment
Training:Training will take place both in the workplace and through Fareham or Eastleigh College as part of the Level 3 Business Administrator Apprenticeship.
The apprentice will attend pre-arranged college masterclasses and receive ongoing support from a dedicated Professional Trainer. Training will include a mixture of practical workplace learning, off-the-job training, assignments, observations and portfolio work.Training Outcome:Successful completion of the apprenticeship could lead to a permanent role within the business and progression into more senior administrative, customer service or team leadership positions.Employer Description:Cherry Godfrey is a well-established financial services provider offering finance and insurance products across Guernsey, Jersey, the Isle of Man and the Isle of Wight. Founded in 1993, the company has grown through its strong family values, customer-focused approach and commitment to supporting local communities.
With a welcoming and supportive culture, Cherry Godfrey takes pride in building long-term relationships with customers and employees alike, making it an excellent environment for someone starting their career in business administration.Working Hours :Monday to Friday, 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative....Read more...
As a Technical Coordinator, you will act as the link between customers, field engineers, and internal teams, ensuring the right technical resources are deployed to the right site at the right time. You will support installations, breakdowns, servicing, and hire projects while maintaining a strong focus on customer service and operational efficiency.
Key Responsibilities
Plan and coordinate nationwide engineer deployments based on skills, workload, and project needs
Provide technical support to engineers and customers, remotely and on-site when required
Process and manage work orders to meet customer and operational deadlines
Support installations, servicing, decommissioning, and breakdowns of temperature control equipment
Build strong relationships with customers as a trusted technical contact
Work closely with Sales, Hire, Operations, and back-office teams to improve service delivery
Ensure accurate reporting and system updates using CRM and operational tools
Skills and Experience
Background in a field-based technical role (service engineer, technician, or technical sales)
Experience with industrial cooling, heating, HVAC, or process equipment (advantageous)
Strong customer service and communication skills
Ability to manage high workloads in a fast-paced, national operation
Confident using CRM systems, diagnostic tools, and MS Office
Requirements
Full UK driving licence
Willingness to travel across the UK
Right to work in the UK....Read more...
As a Technical Coordinator, you will act as the link between customers, field engineers, and internal teams, ensuring the right technical resources are deployed to the right site at the right time. You will support installations, breakdowns, servicing, and hire projects while maintaining a strong focus on customer service and operational efficiency.
Key Responsibilities
Plan and coordinate nationwide engineer deployments based on skills, workload, and project needs
Provide technical support to engineers and customers, remotely and on-site when required
Process and manage work orders to meet customer and operational deadlines
Support installations, servicing, decommissioning, and breakdowns of temperature control equipment
Build strong relationships with customers as a trusted technical contact
Work closely with Sales, Hire, Operations, and back-office teams to improve service delivery
Ensure accurate reporting and system updates using CRM and operational tools
Skills and Experience
Background in a field-based technical role (service engineer, technician, or technical sales)
Experience with industrial cooling, heating, HVAC, or process equipment (advantageous)
Strong customer service and communication skills
Ability to manage high workloads in a fast-paced, national operation
Confident using CRM systems, diagnostic tools, and MS Office
Requirements
Full UK driving licence
Willingness to travel across the UK
Right to work in the UK....Read more...
Roles and Responsibilities:
Handle high-volume inbound calls (approximately 150 per day), processing customer orders accurately and efficiently
Respond to customer queries and provide detailed product information when required
Conduct proactive outbound calls to existing customers and cold calls to potential customers to drive sales and engagement
Ensure total customer satisfaction by understanding and addressing individual business needs
Manage an assigned customer base, maintaining strong relationships and delivering excellent service
Grow profitability within your designated area, working collaboratively with office-based colleagues and external Business Development Managers
Training:
Training with Milton Keynes College
Ongoing training, support and development with the employer
Training Outcome:
Full support and training from experienced team members
Dedicated time to complete apprenticeship learning and assignments
Opportunity to gain a qualification in Customer Service
A friendly and inclusive team environment
Employer Description:A leading regional tyre distributor based in Aylesbury (with an additional hub in Potters Bar), supplying car, van, and 4×4 tyres across premium, mid-range, and budget categories. An employee-centred culture with operational excellence & innovation to give you growth and development opportunities.Working Hours :Monday - Friday, 8.30am - 5.30pm. Subject to change in the event of holiday & sickness cover.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Initiative,Customer service,teamwork,telephone skills....Read more...
Handle customer enquiries via email and phone, responding promptly and professionally
Process customer orders accurately and efficiently, ensuring timely updates
Prepare quotations and process amendments with attention to detail
Build and maintain strong relationships with customers, acting as a main point of contact for accounts
Collaborate with internal teams to resolve issues and ensure smooth workflows
Monitor customer activity to identify opportunities for improved service or additional support
Provide updates on service calls and follow up to ensure customer satisfaction
Maintain accurate records of customer interactions, orders, and communications
Contribute ideas to improve processes, customer experiences, and team performance
Escalate complex issues to the supervisor when necessary
Training:
Business Administrator
A bespoke programme of technical and vocational training
Functional skills in maths and English*if applicable
The successful candidate will be assigned a dedicated work-based trainer who will provide support and guidance throughout the course. This Apprenticeship is delivered wholly in the workplace; the successful candidate will not need to attend any weekly sessions at the Grimsby Institute unless maths or English is required as part of the apprenticeship. Training Outcome:
Possible permanent contract upon successful completion of the Apprenticeship and further enhanced industry-based training
An apprenticeship allows you to earn a wage, gain valuable work experience and industry-specific competence
Transferable skills that are invaluable in the wider world of work
Employer Description:Rocal is a manufacturing business based in North Lincolnshire with over 30 years of experience producing high quality products for the construction and manufacturing sectors. The Rocal Group includes specialist divisions that design and manufacture composite doors, aluminium windows and doors, uPVC external door panels, and bespoke plastic extrusions from their six-acre production facility.
The company focuses on quality, innovation, and strong customer service, investing in people, training, and technology to support growth and deliver reliable solutions for its customers.Working Hours :Monday- Friday
8am- 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
As a Customer Service Level 2 Apprentice, your typical day involves providing excellent service to customers and supporting the smooth operation of the business. You'll:
Welcome customers warmly and assist with inquiries in person, over the phone, and via our email ticketing system.
Handle customer complaints or concerns professionally, seeking solutions to ensure satisfaction.
Process transactions accurately and efficiently.
Assist with stock management, ensuring stock is where it needs to be to achieve on time in full deliveries.
Maintain cleanliness and organisation of your area.
Learn about products and services offered by the business and provide information and recommendations to customers.
Complete administrative tasks as needed, such as filing paperwork or updating customer records.
Who we are
Beijer Ref UK is a leading B2B wholesaler in the refrigeration and HVAC sector, supplying professional contractors who install and maintain systems across retail food, cold storage and commercial environments.
Our customers rely on us to deliver accurate, dependable service in fast-paced and often time-critical environments.
Our Retail Support Team is a centralised customer service function based in Leeds. The team supports specialist customers operating in cold chain retail.
The work is varied, detailed, and plays a key role in customer satisfaction and retention.
The opportunity:
We’re offering the opportunity to join our Retail Support Team as a Customer Service Advisor Apprentice.
This is a real job with real responsibility, combined with structured training through a recognised apprenticeship. You’ll learn how to provide professional customer service in a B2B environment while building valuable skills for a long-term career with us.
No previous industry experience is required — full training will be provided.
What you’ll be learning and doing:
Handling customer enquiries by phone and email in a professional manner
Processing customer orders accurately using company systems
Communicating clearly with customers about orders, deliveries and queries
Working with internal teams to resolve customer issues
Developing knowledge of products, systems and processes
Organising and prioritising tasks in a busy office environment
Building confidence, attention to detail and customer service skills
About the apprenticeship:
Level 2 Customer Service Practitioner
Work-based learning with dedicated off-the-job training time
Support from a workplace mentor and external training provider
Opportunity to progress into a permanent Customer Service
Advisor role, based on performance and capability
Who we’re looking for
We’re looking for someone with the right attitude and willingness to learn.
You may be a good fit if you:
Enjoy helping people and solving problemsTake pride in accuracy and attention to detailAre reliable, organised and keen to develop new skillsCommunicate clearly and professionallyAre comfortable using computers and learning new systemsWant to start or build a career in a professional business environment
What we offer
A permanent role combined with recognised apprenticeship trainingStructured support and development from day oneA professional, supportive team environmentClear expectations and on-the-job coachingCompetitive apprentice salary and company benefits
Your day as an apprentice will be varied and dynamic, offering valuable opportunities to develop customer service skills while contributing to the success of the business.Training:The apprentice will have an assigned Educator from Heart of England Training.Training Outcome:It is hoped but not guaranteed that after this apprenticeship a full offer of employment will be given.Employer Description:Who we are Beijer Ref UK is a leading B2B wholesaler in the refrigeration and HVAC sector, supplying professional contractors who install and maintain systems across retail food, cold storage and commercial environments.Working Hours :Working Week (Days and Hours to be included)
Mon- Friday 8am-5pm 1-hour unpaid lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Deliver excellent customer and technology services via the service desk channels
Use service monitoring tools to aid problem-solving and service delivery
Use automation where possible to support the automatic resolution or mitigation of issues
Support, develop and coordinate the effective functioning of business applications
Contribute to the planning of application scalability, configuration changes and releases
Providing virtual support for staff working remotely as well as on-site.
Interact with internal teams and 3rd party vendors as appropriate as part of the supply/delivery/support chain
Handle escalated service desk tickets, incident management and service requests as appropriate
Contribute to and resolve escalated customer, supplier, and vendor issues
Develop and demonstrate an understanding of customer and business needs
Participate and assist in driving the knowledge management process
Participate in IT-related projects
Assist with the creation, distribution, and analysis of operational, business and financial reporting
Contribute to the production of IT support documentation as part of the knowledge base
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premises and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals qualification and a Microsoft 365 Fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, and PowerShell.Training Outcome:Slater & Gordon are committed to helping their former apprentices reach their full potential through continuous training and development on successful completion of their apprenticeship. They offer their former apprentices the opportunity to move ahead in their careers to enable them to meet their professional goals.Employer Description:Do you want to begin an exciting career at one of the UK’s leading consumer law firms? At Slater and Gordon, they are constantly looking for emerging talent and due to the success of their current and former apprentices they are once again looking to expand the team with a new IT Support Apprentice.
Slater and Gordon is one of the UK's leading law firms with offices based locally around the country. They represent clients across a wide range of legal areas, such as personal injury, medical negligence, family law, employment law, wills, tax, trusts and probate, and disputes. Their reputation is built on the range of expertise offered by specialist lawyers across all areas of law. Their mission is to provide high quality, technology-driven legal services to all consumers.Working Hours :Monday to Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Team working....Read more...
As a Customer Services Apprentice in the Library Service, you will welcome and enrol new members and introduce them to the fantastic services across Rochdale Borough Libraries, and make our spaces vibrant and inviting.
You will use our Library Management system to help customers borrow, return and renew items, and process bibliographical searches and requests. You will assist in stock maintenance and displays
You will direct customers to the right services for support, and you will support customers in the use of library computers, as well as printing, photocopying and scanning facilities
You will provide cover across several different libraries across the borough, and play a key role in promoting and supporting events and activities that bring our community together
Work towards and complete the Customer Service Level 2 Apprenticeship programme
Undertake varied duties as set out by the placement line manager
Undertake different roles within the placement team as directed to support learning and development
Training:
Customer Service Level 2 Apprenticeship Standard
Apprenticeship learning will take place in the workplace & at Rochdale Training one day per month
Training Outcome:
Progression is offered to the correct candidate
Employer Description:Rochdale Council builds success and prosperity with our citizens and partners, whilst protecting our vulnerable people.Working Hours :Monday to Friday. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Creative....Read more...
The successful candidate will assist with office administration, customer communication, print order coordination, and design project support while learning the workflow of a print and design environment.
Main Responsibilities:
Assist with processing print and design orders
Communicate with customers via phone, email, and in person
Support the scheduling and coordination of print production jobs
Prepare quotations, invoices, and delivery documents
Maintain accurate customer and job records
Liaise with designers, print operators, suppliers, and clients
Monitor deadlines to ensure projects are completed on time
Help manage office supplies, printing materials, and stationery stock
Update spreadsheets, databases, and filing systems
Assist with social media updates and basic marketing tasks where required
Support the design team with administrative tasks and job tracking
Perform general office administration duties
Training:Business Administrator Level 3 apprenticeship standard.Training Outcome:This apprenticeship role will lead to some brilliant progression opportunities such as:
Print and Design Administrator
Production Coordinator
Studio Assistant
Customer Service Coordinator
Office Administrator
Junior Project Coordinator
Employer Description:Fendi Print, based in Huddersfield, has over 25 years of experience, offering high-quality print solutions with a dedicated team of experienced professionals. They specialise in high-quality digital and offset printing ensuring vibrant and precise results for every project completed.Working Hours :Monday to Friday, from 9:00am to 5:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
To be responsible for providing efficient and effective administrative and/or customer service support to respond to service specific needs including:
Customer support on the front desk
Administrative responsibilities such as, post, scanning and photocopying
Providing basic information about services, processes and next steps
Signpost customers to correct services
Manage waiting areas
Take clear messages and communicate clearly with staff members
Assisting with sometimes difficult customers, helping with basic form and application completions
Update records on internal systems
Training:
Customer Service Level 2 Apprenticeship Standard
Apprenticeship learning will take place in the workplace & at Rochdale Training one day per month
Training Outcome:
Progression is offered to the correct candidate
Employer Description:Rochdale Council builds success and prosperity with our citizens and partners, whilst protecting our vulnerable people.Working Hours :Monday - Friday – Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Creative....Read more...
You will be working within a team providing IT support, initially carrying out routine checks and assisting end users to log support tickets. You will quickly progress to providing IT support by phone and using remote support tools. You will need to enjoy reading, as the intention is that you build skills quickly and in depth. There will be in-person training and video training incorporated too.
An exceptional level of English is required as you will be drafting/creating the annual IT reviews that the organisation provides to customers.
You will be supporting traditional Microsoft server-based systems as well as cloud solutions such as Office 365, Azure and Amazon Web Services.
You will be joining a young dynamic company in a role which will be well mentored and will provide a variety of opportunities to learn. You must be flexible and be able to assist in several areas. This will include support, customer service and project work.
Reporting to the lead consultant / managing director, your duties will include:
IT projects focused opportunity with a mix of internal IT and customer IT projects
Install, support and service business customers
Handle telephone calls and emails from clients and create support incidents as needed
Carry out regular checks and processes
Provide 1st line support to clients – via telephone, email and remote working
Provide on-site support to clients occasionally
Identify areas for improvement within support to improve service delivery to clients
Strive to improve communication both internally and with clients
Additional duties as deemed appropriate to the role and business need
Part of this role includes the requirement to maintain excellent relations with the customer and other resolver groups, guiding and aiding effective incident resolutions
As the first line of contact with customers, you must always maintain a professional and corporate image of the company
Training:The classroom training for the Information Communications Technician comprises of 4 modules. The apprentice will attend the training in an online classroom with their designated JBC trainer.
The modules taught are:
Network Fundamentals
Mobility and Operating Systems
Cloud Fundamentals
IT Business Principles
Each module is delivered remotely over five consecutive days, with the training weeks scheduled at intervals throughout the apprenticeship.Training Outcome:
As well as the chance to receive full on-the-job training throughout, by the end of the apprenticeship you’ll have gained nationally accredited qualifications
The company also aims to offer the apprentice a permanent role at the end of the training (subject to successfully completing the course and objectives)
Employer Description:FreshStance Ltd, is a UK-based company specialising in IT and telecom support for businesses of all sizes, from startups to international enterprises. Established in 2015, the company has built a reputation for reliability, expertise, and innovation, celebrating over a decade of service in the IT sector. Their teams are based in Hertfordshire and London, offering localized support across various business sectors.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Written English....Read more...
