Apprentice ICT System Support Technician

Customer support Web app software development Software change testing Issue investigation and bug fixes

Training:

The apprenticeship training is delivered through a combination of workplace learning, regular college attendance and directed study. This training will teach you the knowledge, skills and behaviours set out in the Software Developer Level 4 standard. 

Training Outcome:

Ctrl O is a successful and growing company, and as such there is a high likelihood of retention and progression. As a small but growing team, we offer the chance to shape your role over time, with future opportunities influenced by your skills, interests, and experience gained during the apprenticeship.

Employer Description:
• Ctrl O provides LinkSpace, a secure and flexible Software as a Service designed to meet the needs of modern organisations. LinkSpace is a Commercial Off-the-Shelf cloud-based data management platform and is configured to support a wide range of business processes, including workflow automation, decision support, and case management. LinkSpace is currently deployed within the UK’s Ministries of Defence (MoD) and Justice (MoJ), where it is trusted to handle sensitive data and complex operations.

Working Hours :
Monday to Friday. 09:00am - 17:30pm. Standard employment contract terms

Skills:
Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Team working,Initiative