Apprentice Business Administrator

Provide comprehensive adminstrative support to business operations Ensure effective coordination between clients, suppliers and internal teams while maintaining high standards of customer service and operational efficiency within the signage and manufacturing enviroment Manage all client communications including quotations, project updates, and delivery schedules Process quote requests and revisions in accordance with company procedures Resolve customer queries and complaints within agreed timeframes Maintain customer satisfaction through proactive communication and follow-up Update client records and correspondence files accurately Coordinate project workflows between design, production, and installation teams Schedule deliveries and coordinate with external contractors Monitor project timelines and escalate potential delays to management Support procurement activities and supplier coordination Maintain accurate records of orders, and project documentation Perform data entry and database maintenance with high accuracy Prepare correspondence, and documentation as required Provide administrative support to General Manager and team members Ensure all documentation meets company quality standards Support continuous improvement initiatives Assist in maintaining ISO/quality certification requirements (if applicable) Contribute to process documentation and updates

Training:

Once a month online workshops with the college and in the workpace. Level 3 Business Administrator apprenticeship standard delivered by EKC Training.

Training Outcome:

Possibility of a permanent job for the right candidate.

Employer Description:
Medash Signs is a signage company founded in 1977, located in Ashford, Kent. They specialize in designing and producing a wide variety of bespoke business signs and offer a comprehensive service from concept to installation. With over 40 years of experience, they pride themselves on excellent customer service and attention to detail.

Working Hours :
Monday to Friday 8am to 4.30pm

Skills:
Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Logical,Team working