Customer Service Advisor
Customer Service Advisor Fixed Term Contract Construction Equipment / Vehicles Thurrock, RM20 3AL £13.53 per hour Day Shifts, Monday-Friday Are you experienced in delivering exceptional customer service and confident in liaising with customers? If so, read on; this opportunity could be the perfect fit for you.. The Customer Service Advisor will be a key part of a growing team, providing front-line support within the UK Sales and Service Organisation. The successful candidate will assist customers across multiple channels, ensuring exceptional service is consistently delivered. Key Responsibilities - Customer Service Advisor: - Handle customer service duties via telephone and email - Process sales orders, returns, and credits - Manage order and credit processing - Handle enquiries related to: Deliveries, Orders, Discounts, Part numbers, Pricing, Product specifications, Complaints. - Liaise with warehouse and transport teams to resolve delivery and stock issues - Support Sales Team/Account queries Required Skills - Customer Service Advisor: - Customer service experience via telephone and email - Strong customer focus and excellent service skills - Team player with the ability to work independently - Computer literate and experienced using CRM software/ MS Office (Excel, Word, Outlook) - Calm and professional telephone manner - Effective communication and interpersonal skills - Commutable to the Thurrock RM20 postcode on a daily basis - Competent using multiple systems - Proactive approach to problem-solving and business operations Package - Customer Service Advisor: - £13.53 per hour - Monday-Friday 8:30-5pm (1 hour lunch break) - 6-12 month fixed term contract Interested? To apply for this Customer Service Advisor position, here are your two options: - "This is the job for me! When can I start?" - Call now and lets talk through your experience. Ask for Emma Gimore 0116 254 5411 between 7.30am - 4.30pm. - "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and let you know Precision People is committed to keeping our candidates informed and offer a guaranteed response within 7 days when applying through the application system. PPDEL