This is a fantastic and unique opportunity to embark on a journey towards a great career.
Starting as an Optical Assistant apprentice with future opportunities for career progression, you will be supported with loads of great, fun, and interactive training. You will use these exciting new skills in your day-to-day job, where you will gain customer service skills, knowledge in optical support, and develop behaviour suitable for working in an optical practice.
Those with a flair for fashion will love the new frames coming in, and if it's your forte, you may even get involved in meeting frame reps and helping choose the new ranges. If you are more technical, you will get to learn lots of information about lenses and measurements, then transform that information into jargon-free, easy-to-understand, customer-friendly language.
It's all about teamwork in an optician's practice. There are many roles, but you support each other to ensure your customers get the best experience possible. Optical assistants are a very important part of any optical practice and crucial to the customer journey. Individuals with a real passion for both healthcare and retail thrive in this role, as its perfect for those who love to make a real difference in other people's lives.
The duties within this role include:
Greeting customers in a professional and friendly manner as they enter the practice
Interpreting and understanding a clinically issued prescription, its effects on the eye, and the customer's vision
Helping customers select spectacle frame(s) that are suitable in terms of comfort, looks good and fits lifestyle requirements
Be able to explain the features and benefits of particular frames, using non-technical customer friendly language
Measuring the frames and ensure they are a suitable size for a customer and can accommodate their lenses
Making adjustments to customers' spectacle frames using the correct tools to ensure stability and comfort
Basic frame repairs
Have a good knowledge of Ophthalmic lenses, tints and coatings to be able to meet visual / lifestyle requirements
Ordering prescription glasses and contact lenses in for the customer
Correct completion of NHS paperwork and written records in line with company procedures
Making follow-up appointments for customers
Use a focimetre to find the prescription from spectacles
Communicate contact lenses suitability, features and benefits
Carrying out pre-screening tests such as retinal imaging and pressure and visual field testing
Explaining offers and products to customers
Taking payments from customers
Being able to problem solve with basic optical concerns
Understanding business KPI's and how they affect the practice's profitability
Training:Training schedule has yet to be agreed. Details will be made available at a later date.Training Outcome:The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice.
Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part time working are often possible.
You could go on to acquire higher level optical qualifications such as:
Ophthalmic Dispensing- Become a qualified Dispensing Optician.
Contact lens Optician - fit contact lenses
Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non-optical aids such as bump-ons
Optometry courses - carry out full eye examinations and issue prescriptions
Clinical representative- visiting practices introducing new frame ranges and Ophthalmic lenses
In-practice trainer - You could use your knowledge to train others
Other non-clinical roles:
Practice Management you could complete a management course
Practice ownership you could go into business yourself, partnership or franchise
Employer Description:We opened our first Vision Express store over thirty years ago in Gateshead. Today we now have over 550 stores across the UK
and Ireland.
A lot of things have changed over the years, but our number one goal has stayed the same. We want to make life that bit easier and more enjoyable for our customers. From picking your new style to finding the right lenses, our friendly staff give simple, honest advice.
We provide a personalised service throughout your eye care journey so you can leave feeling you and your eyes have been taken care of. After your appointment you'll be stepping out in confidence, looking good and feeling great.Working Hours :Monday-Friday 9am-5:30pm
Learners will work 9:30am - 5pm 5 out of 7 and this is agreed between the candidate and the Store Manager upon interview. They will be require to work one weekend shift.Skills: IT skills,Organisation skills,Customer care skills,Team working....Read more...
It is the responsibility of the Leisure Duty Manager to ensure the facility is prepared for use in accordance with the planned activity programme and that all areas are maintained to the highest possible standards of safety, cleanliness, security, and operational effectiveness.
This apprenticeship will develop knowledge, skills, and behaviours in a range of areas, including:
Business support
Leisure facility management
Front line people management
Customer service
Legal and compliance
Financial responsibility
Training:The training schedule hasn't been agreed yet. Off the job learning is a rule set by the ESFA which states that the apprentice should spend at least 6 hours per week of their apprenticeship learning and developing. Training Outcome:On successful completion of this apprenticeship the Duty Manager will be eligible to become a Member of the Chartered Institute for the Management of Sport and Physical Activity (CIMSPA).Employer Description:The purpose of every team member at Trilogy Active is to work together in a positive, creative fashion as one team to deliver the core values and company strategy. The apprentice will be expected to adopt the behaviours and company culture to promote, encourage and achieve excellence, and as part of a wellbeing organisation, to inspire active lifestyles and improve the lives of people in our community.Working Hours :Shifts and weekend work- to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Physical fitness....Read more...
It is the responsibility of the Leisure Duty Manager to ensure the facility is prepared for use in accordance with the planned activity programme and that all areas are maintained to the highest possible standards of safety, cleanliness, security, and operational effectiveness.
This apprenticeship will develop knowledge, skills, and behaviours in a range of areas, including:
Business support
Leisure facility management
Front line people management
Customer service
Legal and compliance
Financial responsibility
Training:Leisure Duty Manager Level 3 Apprenticeship Standard:
The training schedule hasn't been agreed yet
Off the job learning is a rule set by the ESFA which states that the apprentice should spend at least 6 hours per week of their apprenticeship learning and developing
Training Outcome:On successful completion of this apprenticeship the Duty Manager will be eligible to become a Member of the Chartered Institute for the Management of Sport and Physical Activity (CIMSPA).Employer Description:The purpose of every team member at Trilogy Active is to work together in a positive, creative fashion as one team to deliver the core values and company strategy. The apprentice will be expected to adopt the behaviours and company culture to promote, encourage and achieve excellence, and as part of a wellbeing organisation, to inspire active lifestyles and improve the lives of people in our community.Working Hours :Shifts and weekend work- to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Physical fitness....Read more...
After thorough training, as a BodyStreet Trainer you will be involved in all areas of our business.
Helping with new client engagement
Demonstrating our unique workout
Delivering bespoke workout sessions to our clients
You will be happy to talk to enquirers about BodyStreet
Book trial sessions and deliver workout sessions for our clients
You will also be expected to muck in with every detail of the studio including cleaning the shower if that what it takes to have our boutique style studio looking at its very best for every client
Training:
Customer Service Practitioner Apprenticeship Level 2
Fitness Instructor Qualification
Functional skills English or Maths where required
Training Outcome:We would hope to offer you a full time job as part of the Bodystreet Team once your apprenticeship is completed.Employer Description:The EMS studio that saves time: 20 minutes of exercise per week is enough!
Bodystreet relies on EMS training. This is an innovative and particularly efficient muscle stimulation and helps with the most important training goals: Lose weight, strengthen your back, build muscles, toning your body, increasing your well-being, etc.
Get to know EMS now at the most experienced provider: the world market leader Bodystreet. More than 16 million EMS workouts have already been completed in our 300 studios!Working Hours :Various Shifts Monday to Friday 9am to 8pm Saturday 9am to 2pmSkills: Communication skills,Customer care skills,Physical fitness,Team working....Read more...
Delivery of customer service
Dispensing of medication to patients
Over counter sales of non-prescription medication
Check and monitor prescription slips
Health and Safety Responsibility
Observing COVID Restrictions and Guidelines
Use of Patient Record Systems and use of smart card
Data Entry relating to medication
Labelling and Dispensing
Accuracy and Attention to detail
Numerate
Working within a team environment
Liaison with Doctors surgery and health professionals
Training:Level 2 Pharmacy Services Assistant apprenticeship standard, which includes:
Level 1/2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
In-house training
Training Outcome:
Full-time permanent role for the right person
Further potential for other training such as a Level 3 Pharmacy Technician apprenticeship
Employer Description:We are a group of family-owned independent pharmacies based in the North of England. The group is owned and ran by pharmacists, so we understand how important providing amazing patient care is and we are here to provide you and your family with the best and most friendly healthcare services that you deserve. Whatever your health problem or question, however big or small, we may be able to help.Working Hours :Monday - Friday, 9.00am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Daily duties will include:
Filing
Updating customer relationship management system
Answering the phone
Checking and actioning voicemail messages
Monitoring emails
Booking in installations and services
Ordering plumbing parts
Checking parts have arrived and updating customers
Raising purchase orders
Help to raise invoices
Training:Formal training is delivered at HWGTA, located in Holmer Road (HR4 9SX).
You will receive training a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote.
Additional training for functional skills in English and maths will be undertaken if needed.
You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Customer Service level 2 qualification.
There is also a five-day teambuilding residential trip that is held in spring of each year.Training Outcome:This could lead to a permanent position within the company or further training on other areas of the business.Employer Description:An established heating, renewables and insulation company based in Hereford, we work to get funding for customers through local councils to help the most vulnerable and reduce fuel poverty.Working Hours :30 hours per week -working times negotiable.Skills: Communication skills,IT skills,Adaptable,Positive attitude,Enthusiastic,Friendly and outgoing....Read more...
You will support customers (internal and external) via phone and email, resolving queries and booking in both preventative and unplanned maintenance
You will work with internal stakeholders to manage holiday and training requests and logging sickness
You will learn how to log and manage service tickets in an IT system
You will work with the admin team to complete actions for new hires and ordering equipment, and to support ongoing/future projects
You will also support the logistics department
Training:
Training will be a blended delivery of face to face at your place of work and remote teaching/study.
Training Outcome:
Customer Care Team member
Employer Description:When our health is at risk, we rely on physicians to make the best possible decisions – from quick, early diagnoses to the most effective treatments and follow-ups. By constantly bringing breakthrough innovations to market, we help healthcare professionals to deliver high-quality care, leading to the best possible outcome for patients.
Our portfolio of is at the centre of clinical decision-making and treatment pathways. Patient-centred innovation has been and always will be at the core of our company. We aspire to create better outcomes and experiences for patients no matter where they live or what they are facing.
We pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.Working Hours :Our team work Monday to Friday with occasional weekend additional shifts. Shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Analytical skills,Team working,Initiative,Patience....Read more...
Analysing and interpreting building plans.
Interpreting work orders and determining the materials required.
Measuring distance from reference points.
Calculating angles and determining the vertical and horizontal alignment of courses.
Laying bricks using mortar as a binder and a trowel to level.
Fastening bricks with wire clamps or cement.
Working safely on scaffolds and swing stages at various heights.
Using equipment and tools effectively to perform basic construction tasks.
Foundations
Floor prep
Paving & Concreting
Ensure exceptional levels of customer care
Bring additional trade skills or be willing to up skill where appropriate
Submission of daily and weekly paperwork accurately and on time
Training Outcome:Opportunity for a full-time position at the end of the apprenticeship.Employer Description:Vision Building Services Limited was established to achieve a total solution, one stop building company that offers a complete in-house service for both Domestic and Commercial clients with a strong emphasis on customer care, quality and price.
We have long standing relationships across the Tees Valley area with local authorities such as Thirteen Group, Tristar Homes and Housing Hartlepool. Led by a team of experienced trade professionals, we work collaboratively with our customers, clients, and supply chain to find the most efficient way to deliver outstanding projects. We employ over 50 members of staff from Site Managers to Plasterers and Plumbers to Electricians and Administrators.Working Hours :Monday - Friday.
Hours TBC.Skills: Communication skills,Attention to detail,Willing to Study,H&S Aware....Read more...
Pick orders according to the pick list from the locations identified and scan to maintain the appropriate records
Pack orders according to requirements or customer compliance including scanning and labelling
Assist in unloading incoming shipments, palletise, record and process receipts, identify variances
Assist in replenishment of pick lines and ensure movements are recorded accuratel
Monitor, process and complete Amazon orders via various PC applications
Admin support to warehouse manager
Adhere to all health & safety procedures
Maintain a clean and tidy workplace
Training:
Supply Chain Warehouse Operative Level 2 Standard
End Point Assessment
Work Based Training
Training Outcome:Development to include some warehouse administration and support to the warehouse manager. There is a possibility of a permanent role at the end of the apprenticeship but that is not guaranteed.Employer Description:We provide a unique distribution solution for US gift, home and garden décor companies looking to expand their business in the UK, Europe and beyond. We’re your partner on the ground across the Atlantic.
Unlike a traditional distributor relationship, our business model allows you to position your company as a local European entity, with sales agents, customer service staff, invoicing, collection, and warehousing, but without any investment in infrastructure or employees. We think this model offers a great “third way” between setting up your own UK company and finding a distributor.Working Hours :Monday – Friday, 8.30am – 4.00pm with 30 minutes for lunch.Skills: Communication skills,IT skills,Attention to detail,Team working,Conscientious,Able To Work Independently,Self-Motivated,Willing To Learn....Read more...
Your job would fall into one of two areas – preventative (servicing) maintenance and emergency maintenance (breakdowns).
In preventative maintenance, your duties would include:
Making scheduled checks on machinery and parts
Finding and fixing faults, and recalibrating instruments
Oiling and cleaning machinery and parts
Carrying out scheduled overhauls and replacing parts that have reached the end of their working life
Emergency maintenance tasks would include:
Responding immediately to machinery breakdowns
Fixing faults on site or arranging for replacement equipment to be installed
Training:
Land-based service engineering technician Level 3
Apprentices without level 2 English and maths will need to achieve this level prior to taking the end point assessment
The qualification the apprentice will achieve at the end is an advanced level 3 apprenticeship. Within this apprenticeship, you will be given the opportunity to build a solid foundation of technical knowledge and gain real-life experience. You’ll combine on-the-job training with practical lessons at college, where our specialist staff will teach you in our fully equipped workshops.
The apprenticeship will be delivered at Reaseheath College and will last 3 years. This will be 9 weeks in college per year, delivered in 3 x 3-week block release courses, at Reaseheath College, Nantwich.Training Outcome:Permanent position within the engineering team, secure employment/established business, working on up to date/modern equipment of a global brand, on-going training and the opportunity to gain additonal qualifications.Employer Description:Established in 2003 by a Bitelli trained engineer with over 30 years’ experience working with road construction equipment. His experience, reliability and motivation to provide an excellent, value for money service is at the core of the company. ATP understands that Suppliers can make all the difference to how smoothly your business is carried out. Our aim is to ensure we are a Supplier you can both trust and rely upon.Working Hours :Monday to Friday 9am to 5pm. Shifts to be discussed at interview stage.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Your duties will include;
Providing general administrative support such as photocopying, filing, emailing, completion of documentation, responding to routine correspondence
Maintaining manual and computerised records and/or management information systems
Assisting in producing journals/invoices for charges relating to commercial operations within Operational In-House Services
Taking minutes/notes at meetings and circulate to attendees
Sorting and distributing internal and external mail
Providing routine clerical support in relation to the production and distribution of work
Training:
Qualification - Level 3 Business Administrator
The training will be delivered at the workplace
Training Outcome:
Apprentice will receive on programme support from an Apprenticeship Officer and Careers, Information, Advice and Guidance support during the last 2 months of their Apprenticeship contract
Job seeking support is also included
Employer Description:Sefton Council is a local authority within the Liverpool City Region. Sefton is a diverse and exciting borough and is a great place to live and work. As an employer we can offer a diverse range of job roles across a variety of settings. We offer attractive conditions of service which allow for a good work life balance and invest in our staff through our learning and development programme. Inclusive Recruitment We are proud to be an organisation which embraces diversity and difference. We employ colleagues who each bring their own unique skills to deliver an excellent service to our customers. We always recruit the most talented people for any role, regardless of age, disability, gender identity, race, religion or belief, gender or sexual orientation. We aim to be reflective of the communities that we operate in. We promote diversity and encourage applicants from all backgrounds. Visit Inclusive Recruitment (sefton.gov.uk) for further information regarding the Council’s approach to Inclusive Recruitment. Equal Opportunities Please note that all disabled applicants who meet the essential criteria for these jobs (as given in the Person Specification) and who want to apply under the Disability Confident Scheme will be invited to interview.Working Hours :Monday- Friday
8.00am- 4.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Patience....Read more...
By repairing and maintaining machinery & facilities, not only are you providing an essential service for customers, we're also making sure our Operational teams have a good and safe environment to work in. With repairs and regular routine maintenance to carry out, the working days are busy but varied and critical to ensure our machines can operate to capacity so we can continue to manage waste disposal for the UK's healthcare industry.
Your role will involve:
Demonstrating an ability to learn and be practically capable in installation, maintenance and testing
Fault finding and repair of hydraulic Equipment and valves
Becoming proficient in the application and use of a wide range of machine tools
Carrying out planned work including preventative maintenance and calibrations
Recording data and stock control daily on a maintenance database
Completing installation and improvements on plant equipment
Contributing to the site Engineering team objectives of effectively reducing manufacturing downtime through maintaining equipment, improving efficiencies and working to safety and quality standards
Training:Your training plan:
To attend Total People as part of your apprenticeship when required - release for training
Complete required coursework and have a dedicated tutor.
Level 3 Bus and Coach Engineering Technician
English and maths Level 2 (if the learner does not already hold these)
Training Outcome:Permanent role and positive career opportunities within the business for the successful candidate on completion of the qualification. The ability to further progress your career and experience.Employer Description:Leading innovation across the UK's clinical waste management landscape, Sharpsmart has the second largest service footprint in the United Kingdom and is proud to offer our leading sharps, pharmaceutical, cytotoxic and clinical waste containment and disposal solutions across all major cities in England.Working Hours :Monday-Friday (hours will be between 6am-6pm)Skills: Analytical skills,Attention to detail,Communication skills,Customer care skills,Initiative,Logical,Problem solving skills,Team working....Read more...
Maintain a documentation library for the customers applications and bespoke infrastructure for use by the service desk teams
Make and take phone calls to provide customer service
Build positive relationships with customers
Attend one-to-ones to provide clear feedback to allow personal development
Assisting in project implementation, delivery, and overflow
Auditing clients for gap analysis, sales opportunities and last best known good standardisation
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:Zenzero is growing rapidly, expanding into new areas & having recently acquired LMS group. Our philosophy is to promote from within to provide the right individuals with the opportunity to grow with the Company.Employer Description:Zenzero provide believe successful businesses that are underpinned by quality IT infrastructure. We use proven technologies to design IT solutions tailored to meet the needs of our individual clients and support their organisations in the bid to operate as efficiently as possible. We help them to achieve maximum value for money by making the most of their financial and human resources through smart investment in technology.Working Hours :All details will be confirmed at interviewSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Non judgemental....Read more...
Answering Reception Telephone - taking messages where appropriate, transferring calls, call screening
Hospitality - Meet and greet clients and visitors, making refreshments, organising catering and escort to meeting rooms
Collect post, sign for deliveries and distribute throughout business
Send parcels at Post Office
Processing delivery notes
Time Sheet Collection and chasing missing time sheets
Data entry: inputting data onto excel spreadsheets QF52 and OEE, printing reports – including the resource capacity planning by way of holiday input from HR platform
Data entry : transferring of QF54 data into QF52 alongside full responsibility updating the QF52 workbook
Processing authorised Purchase requisitions PRs to Purchase Orders POs
Filing of documents physically and digitally
General Administration: scanning, laminating, filing, photocopying, etc.
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Potential for career advancement within the company as you gain experience and develop your skills. This apprenticeship is ideal for someone looking to start a career in customer service with plenty of support and training to help you grow and develop professionally. Join Ground Up Property Services and be part of a team that truly values customer satisfaction and excellence!Employer Description:We have a team of highly skilled engineers and craftspeople delivering best-in-class bespoke and concept vehicles. Our extensive collective experience is unparalleled.
We meticulously blend traditional handcrafting modeling skills with state-of-the-art digital manufacturing and virtual techniques.
Innovation is a core value, we utilise lean processes to consistently find methods to improve our concepts and our delivery.Working Hours :Monday - Friday 8.30 - 5pm
Study release on a Tuesday at CWCT 9.30am-4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
In this position, you will assist with a variety of clerical and administrative duties.
These tasks include:
Greeting clients
Answering phones
Taking messages
Managing email and mail correspondence, and calendaring
You may also assist with invoicing, updating client files, and ordering office supplies
Before applying for this position please ensure you can travel to and from the place of employment.
Once you have applied for this vacancy AEA will contact you to organise an interview, if your application meets the required criteria.
We will contact you using the details you provide us with in your application and would ask if you would regularly check and reply asap so that you do not miss this opportunity.Training:
Seetec will deliver this apprenticeship in the workplace
You will have a dedicated assessor who will provide guidance and monitor progress throughout
You will have access to an online portfolio to allow you to monitor your progress and log work completed
Level 2 Apprenticeship in Customer Service Practitioner Apprenticeship standard
Functional Skills in maths, English and ICT (unless exempt)
Training Outcome:
On completion of the apprenticeship, successful candidates could secure a role in a successful, dynamic company
Employer Description:DSV is one of the very best performing companies in the transport and logistics industry. 45,000 employees in more than 80 countries work passionately to deliver great customer services and high-quality services - as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we’ll give you the support you need to explore your potential and forward your career.Working Hours :Monday - Friday, 8.00am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Downloading candidate timesheets
Process AWR changes & placement extensions
Advise payroll of any potential “Fast Payments”
Create vendor adjustment forms
Provide payroll with details of who to pay
Teaching candidates how to submit timesheets on the online portals
Taking calls from candidates who have queries
Raising invoices for fees that are due and reconciliation
Ensuring that vendors are being chased for payments
Chase unprocessed timesheets from workers
Manage payment queries for candidates where applicable
Manage candidates holiday request forms and send completed forms to payroll
Job responsibilities & performance standards – compliance
Sending out & chasing outstanding registration documents and references
Chase candidates for any outstanding documents
Take candidates through the “Working for Carrington Blake” document
Creating & sending out PAYE, Umbrella, Ltd & 3rd Party Ltd contracts to candidates
Deal with audits when they are requested by MSPs
Providing references for previous candidates
Scan all documents into the relevant candidate files on company systems
Manage task management schedules & task follow-up reporting
Record communication history of each candidate on internal systems
Run compliance reports – daily
Other tasks and duties as assigned from time to time
Compile weekly payment schedule and starters & leavers report
Check bank statements daily for payments due into the company from clients, finance companies and insurers
Diarise & chase payments with clients – 7-day SLA for payments
Ensure that all receipts and payments are placed in the credit control system
Reconcile all transactions with the credit control systemEnsure all insurance companies are paid at the end of the month via the statements
Ensure all statements are confirmed as correct and signed offrun weekly age debtor reports to ensure that we are fully paid from clients
Carry out client customer service and administration calls
Client file and database & software management; ACT, SPS
Ensure accurate and up to date client account files and database are kept
Collating supporting documents and financial data in for accountant’s service delivery
Carryout credit control duties to ensure payments received for CBA services
Invoicing for client services delivered in support of credit control
Training:
Full training will be given leading to a recognised Business Administrator Apprenticeship Standard Level 3 Qualification
Full on the job training will be delivered
Off the job training will be supported by our training provider - Davidson Training UK Ltd
You will complete the Functional Skills in maths and English up to and including Level 2 (if you don't already hold the equivalent)
All training will be delivered within the workplace during working hours
Training Outcome:
Full position will be available after the completion of the apprenticeship
Employer Description:The Carrington Blake Group are a professional services group serving small and medium businesses through outsourced business support functions. By supporting business needs across various administrative, technical and creative functions, a business can reduce costs, save time, and concentrate on engaging customers.
Our offering to businesses includes:
Accountancy and Financial Management
IT Support and Cloud Computing
Recruitment
Business Start up
Payroll services
Marketing
Web Design and Development
Corporate Insurances
Employee Benefits Scheme
Due to the services we offer, our clients vary greatly, but our approach to solving problems remains the same. As such we are at the heart of industry developments and trends within each service division, providing latest and best approaches to our clients.Working Hours :9.00am - 6.00pm. Days TBC.
You will work 9.00am - 5.00pm daily and the remaining hour will be used towards the completion of off the job training for your Apprenticeship studiesSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Motivated,Strong computer skills,Strong command of English,Strong influence,Ability to work independently,Excellent time management,Target driven,Seeking out opportunities,Resilience....Read more...
To deliver outstanding customer service by understanding Client’s IT and business needs. You will be working directly with our clients and will be exposed to the latest & greatest technologies including: Microsoft 365, Azure, Intune, Windows, macOS, desktop & server management tools and networking products.
Key Responsibilities
Monitoring security queue
Ensure all tickets are updated daily
Understand and follow the escalations procedures, escalating tickets where assistance is needed, or SLAs may be breached
Schedule your given tasks as required to meet deadlines
Ensure you have a quality working relationship with end users
Take ownership of your learning, completing training and portfolio work within given timeframe
Undertake and pass necessary exams
It is key that you have good written & phone skills, and it would be helpful for you to have an understanding of IT systems already – you don’t need to have experience working with business IT. Having a driver’s license and a car would also be helpful.
Desired personal qualities:
Confident and assertive with a can-do attitude
Good level of written and spoken English
Self-motivated, using your own initiative and willing to learn
Computer literate
Flexible and able to work on your own or as part of a team
Accuracy, with attention to detail
Tech - savvy capabilities
A positive can-do attitude
Personal qualities:
Shows a drive and passion to improve own skills and knowledge
Self organised with good time management
Excellent communication skills
Problem solving skills
Logical thinking
Passionate about IT
Training:The instructor leads a live online training session so you can learn at your own pace and in the comfort of your own home or office. A full training schedule is provided upon a confirmed start date, however training is typical 1 day per week.
Training Modules:
Information Communications Technician Level 3 Apprenticeship Standard
CompTIA A+ Core 1
CompTIA A+ Core 2
Microsoft AZ900
Training Outcome:
We are looking to offer full time employment upon successful completion of the apprenticeship
We believe in developing our talent internally and have a clear and personalised progression route for each of our employees which is reviewed annually
We are committed to training our employees up as quickly as possible and helping you create a career for yourself. Within a matter of weeks, you will be able to take Microsoft certifications and by the end of the apprenticeship you will be fully prepared for your next role
We’ll work with you to create a development plan and check in regularly to keep you on track
Employer Description:Chalkline are an IT managed service provider and a Microsoft cloud solution provider. They help businesses develop the technology they need to succeed and grow.Working Hours :Monday - Friday, 09:00 - 17:30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working....Read more...
Duties to include:
Greeting clients on arrival and making them feel welcome
Keeping a positive salon atmosphere
Serving refreshments
Ensuring salon floor is kept clean and tidy
Helping out at reception
Shampooing clients
Assisting stylists with clients
Learning the craft of hairdressing and client care
Informing clients of the service being provided
Training:Apprentices will work towards the Level 2 Diploma for Hairdressing Professionals. The Diploma consists of 5 mandatory units and 1 optional unit. Whilst achieving the qualification you will learn how to cut, colour, blow dry hair and how to deal with clients.
The Functional Skills that are required is English and maths at Level 1. If these have not been achieved at school, then you will be required to complete and online test for maths and English.
The following will also be embedded into the qualification:
Professionalism and values
Behaviour and communication
Safe working practices
At the end of your Apprenticeship, you will be formally assessed by way of an End-point Assessment (EPA) consisting of the following methods.
Knowledge test
Practical assessment
Professional discussion (underpinned by a portfolio of evidence)
All training will take place in the salon, with no requirement to attend day release. You will be allocated a highly skilled Trainer/Assessor who will visit you, in the salon, at least once per month. The salon, in partnership with your Trainer/Assessor will help you to acquire the skills and qualifications needed for a successful career and working life.Training Outcome:To obtain the Level 2 Diploma for Hairdressing Professionals, qualify as a hairdresser and build a successful column of clients. Progression on to Level 3 or Barbering will be possible upon successful Level 2 completion.Employer Description:Stone was established in 2005; our elite salon can be found in Bournemouth. The Stone philosophy is to offer clients an exceptional hairdressing experience, priding ourselves in unbeatable customer service and the best technical expertise.
A beautiful calm environment awaits our clients at Stone salon. Bespoke colour and tailored cuts are achieved by a credible team with years of experience and an abundant wealth of knowledge. Stone’s team are trained to offer the care and advice to ensure that you leave our salon with the style you desire.
Stone are fortunate to have 4 Master Colour Experts out of the 150 in the country. It takes great skill and dedication to become a Wella Master Colour Expert and Stone are proud to say that they all passed with distinctions. The Professional Master Colour programme is an ultimate course to provide the highest achievers in colour in hairdressing.Working Hours :Monday to Saturday (working hours to be confirmed). Between 30 and 40 hours maximum, including 8 hours minimum training.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Creative,Initiative,Non judgemental,Patience,Passionate about hairdressing,Ability to learn and grow,Respectful to Educators,Attentive to task set,Attentive to education given,Ability to work as a team....Read more...
Duties to include:
Greeting clients on arrival and making them feel welcome
Keeping a positive salon atmosphere
Serving refreshments
Ensuring salon floor is kept clean and tidy
Helping out at reception
Shampooing clients
Assisting stylists with clients
Learning the craft of hairdressing and client care
Informing clients of the service being provided
Training:Apprentices will work towards the Level 2 Diploma for Hairdressing Professionals. The Diploma consists of 5 mandatory units and 1 optional unit. Whilst achieving the qualification you will learn how to cut, colour, blow dry hair and how to deal with clients.
The Functional Skills that are required is English and maths at Level 1. If these have not been achieved previously, then you will be required to complete and online test for maths and English.
The following will also be embedded into the qualification:
Professionalism and values
Behaviour and communication
Safe working practices
At the end of your Apprenticeship, you will be formally assessed by way of an End-point Assessment (EPA) consisting of the following methods.
Knowledge test
Practical assessment
Professional discussion (underpinned by a portfolio of evidence)
All training will take place in the salon, with no requirement to attend day release. You will be allocated a highly skilled Trainer/Assessor who will visit you, in the salon, at least once per month. The salon, in partnership with your Trainer/Assessor will help you to acquire the skills and qualifications needed for a successful career and working life.Training Outcome:To obtain the Level 2 Diploma for Hairdressing Professionals, qualify as a hairdresser and build a successful column of clients. Progression on to Level 3 or Barbering will be possible upon successful Level 2 completion.Employer Description:Stone was established in 2005; our elite salon can be found in Bournemouth. The Stone philosophy is to offer clients an exceptional hairdressing experience, priding ourselves in unbeatable customer service and the best technical expertise.
A beautiful calm environment awaits our clients at Stone salon. Bespoke colour and tailored cuts are achieved by a credible team with years of experience and an abundant wealth of knowledge. Stone’s team are trained to offer the care and advice to ensure that you leave our salon with the style you desire.
Stone are fortunate to have 4 Master Colour Experts out of the 150 in the country. It takes great skill and dedication to become a Wella Master Colour Expert and Stone are proud to say that they all passed with distinctions. The Professional Master Colour programme is an ultimate course to provide the highest achievers in colour in hairdressing.Working Hours :Monday to Saturday (shifts to be confirmed). Between 30 and 40 hours maximum, including 8 hours minimum training.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Creative,Initiative,Non judgemental,Patience,Ability to learn and grow,Respectful to Educators,Attentive to task set,Attentive to education given,Ability to work as a team,Passionate about hairdressing....Read more...
The first thing we look for when we bring new people onto the team is warmth, empathy and a drive to help others. We appreciate that everyone faces their own challenges in life, and anyone can experience money worries.
Your role will include;
To assist and support the Advice Team, the Financial Specialists Team and the Triage Team in all administrative tasks
Ensuring high quality work is delivered and that both the teams and Supervisors have assurance that the completion of customer work is undertaken with professionalism and efficiency
Service customers via digital platforms, including email and SMS, to support customers with their queries
Carry out chase processes in line with relevant process maps
Drafting, printing and collation of documentation for customers
Assist team members with any additional duties when required
Work towards Key Performance Indicators and Service Level Agreements
Ensure the ongoing maintenance of their own CPD, to accumulate a minimum of 25 points per annum
Carry out all duties in a manner that reflects Gregory Pennington Limited’s principles
The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the role.
Benefits Include:
Parking
25 days hol plus charity day plus day off for Birthday
Onsite cafe and gym
Minimum 2 x company extravaganzas annually
Paid for team lunches/dinner
Training:
Paragon Skills is a leading national Apprenticeship training provider, supporting over 4,000 learners and 1,500 organisations. Paragon Skills has some of the highest success and achievement rates in the industry
It has an Ofsted Grade 2 Good rating and an overall achievement rate of 71.4%, exceeding the national average of 65.6%. Using a blended approach, learners are always at the forefront of our priorities. All learners are assigned a Personal Tutor who will be their main point of contact
This involves regular catch-ups, check-in emails and calls. Your employer will agree to give you 20% of your working hours solely towards your study
This will give you every chance to achieve the highest grade possible! On completion of this 12 month apprenticeship you will have gained; Apprenticeship in Business Administration Level 3
Training Outcome:
Possibility of a full time role after the completion of the apprenticeship
Employer Description:
Bringing together Gregory Pennington and Freeman Jones, we are one of biggest companies in the UK helping people get out of debt.
You’re much more than just your bank balance so, when you come to us for help, we take thetime to listen and really focus on getting to know the person behind the money worries. This gives us confidence that we’re doing everything within our power to improve your long-term financial wellbeing, as well as helping you deal with any immediate money struggles.Working Hours :Monday-Friday (09:00-17:30)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills....Read more...
The Apprentice Junior Content Producer will be responsible for developing and creating content that can be used across a variety of media including but not limited to print, digital and social. The role is responsible for the development and distribution of the media and reporting on the performance of any campaigns agreed with the business
They will have the chance to experience working with several creation and editorial tools to allow them to create videos, images and social media content to showcase
The successful candidate will work with internal stakeholders, external clients and marketing partners to understand and document their goals and ambitions and turn this into quality content to promote and increase brand awareness, client base and more
Roles & Responsibilities can include:
Understand targets markets and customer needs in those markets
Develop requirements for each client and market segment
Determine the best channel, service or content required to deliver content
Create and develop engaging online content including videography, graphics, blogs and photography
Implement and support marketing strategies including social media, email campaigns, blogs, and display advertising
Ensure that all created materials meet the standard required by the client and business
Use Digital and Social Media platforms to communicate with clients and share content
To create and promote engaging content
Actively grow engagement and followers and report on progress, and prioritise the marketing activities
Liaising with the wider marketing team including the digital agency, PR team and marketing teams
Posting into other avenues of social media that agencies don’t cover to increase audience engagement
Collaborating with designers to ensure all designs align across marketing channels
Collaborate with designers and developers, using authoring languages to create content for the World Wide Web, which may include video, images, text (or “copy”) and web pages and social media content
Supporting design and strategy for offline marketing
Updating information and designs on ticketing site, company website and other marketing platforms
General office and event support
Administrative tasks for day to day running of the business
Creating digital content both via animated presentations and video
Creating images and graphics using Photoshop, Adobe Editing Suite or similar
Collating information and preparing it for conversion to digital content
Modifying and updating websites
Training:
Content Creator Level 3 Apprenticeship Standard
Training Outcome:
Next level apprenticeship
Employer Description:We are an award-winning creative design and digital agency working alongside a variety of clients and with a particular specialty in the automotive sector. We formed in 1996 with a purpose to work in areas where creative design can make a difference to our clients' sales and marketing performance. We create engaging work with intelligent ideas and provide the highest level of commitment to service.Working Hours :Monday - Friday, 9.00am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Knowledge of Adobe Software,Social media platforms,Positive,Can-do approach,self-starting,Reliable,Honest with a drive to succeed....Read more...
We are looking for an enthusiastic and motivated Business Admin Apprentice to join our team, providing essential support to the Operations & Engineering Manager. This role offers an excellent opportunity for someone looking to develop their career in business administration while gaining practical experience in an operational and engineering environment. You will assist with a variety of administrative tasks and act as a personal assistant, helping to ensure the smooth running of day-to-day activities and projects.
Key Responsibilities:
Provide administrative support to the Operations & Engineering Manager, including managing diaries, emails, and phone calls.
Assist with diary management, scheduling meetings, and coordinating appointments.
Prepare reports, presentations, and documents for meetings.
Organise and maintain both digital and physical files to ensure easy access to relevant information.
Assist in tracking project progress, deadlines, and key deliverables.
Handle internal and external communications on behalf of the manager.
Take minutes in meetings and follow up on action points where necessary.
Support general office duties such as filing, photocopying, and ordering office supplies.
Learn and apply business administration practices, including data entry, record-keeping, and other clerical tasks.
Work collaboratively with other departments when required to ensure smooth workflow.
Actively participate in apprenticeship training, developing skills for personal and professional growth.
Benefits:
Comprehensive apprenticeship training programme.
Opportunity to gain hands-on experience in a dynamic operations and engineering environment.
Mentoring and guidance from experienced professionals.
Opportunity for career development within the company.
20 days holiday entitlement, pension scheme, early finish on Friday, lunch paid for on Fridays, company events
This is an excellent opportunity for someone looking to begin their career in business administration, with the added advantage of gaining experience in the operations and engineering sectors. If you're proactive, organised, and eager to learn, we would love to hear from you!Training Outcome:The opportunities in the world of business are endless. Many apprentices start in business administration, customer service or accountancy, which are great stepping stones into lots of exciting careers. You can go on to specialise in a particular field and into management. You will find people who started in administration working in all professional areas and at all levels. If you are good at IT and enjoy working with others, then a Business Apprenticeship could give your career a great start.Employer Description:Newcode is here to help you find the perfect fit for your industrial coding and marking requirements. Showcasing a top-tier array of coding and marking machines and supported by a team of industry experts, we provide a thoroughly customised service designed to meet the unique demands of your evolving production processes.Working Hours :Monday-Thursday 8am-4:30pm
Friday 8am-2:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Generate sales opportunities and meetings for products and services for Field Sales
Call and create leads/opportunities from the company database and new business
Opportunity seeking for new business
Arrange meetings and manage diaries for the Field Sales
To log calls and keep CRM updated
Work alongside other departments to create opportunities
Inform customers of products and services available in a confident manner
Track appointments made for Field Sales
Attend new product training when required
Data gathering
Training:IT Technical Salesperson Level 3 Apprenticeship Standard:
Training will be remote based learning
Your training will be conducted 3 times a month during working hours
Training Outcome:
Full time employment on offer
Employer Description:Our objective is simple –
to become the preferred technical solutions provider for SME businesses across the United Kingdom, backed up by market leading customer service.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Administrative skills,Logical,Team working,Creative....Read more...
Accounts preparation for a variety of clients
Preparing VAT returns
Preparing CIS returns
Preparing management accounts
Advanced bookkeeping
Any other accounts/admin related duties required to support the team
Training Outcome:
Opportunity to become a full time member of the team
Employer Description:We started our business in April 1983 with the aim of providing a friendly, flexible personalised service to small and medium sized businesses and companies. We realised that they required help to manage their finances and tax affairs.
We offered bookkeeping, payroll, accountancy and taxation services. We gave free quotes and fixed prices and provided free telephone advice. We quickly gained an excellent reputation, not only with our clients but with banks, financial institutions and tax offices throughout Nottingham and the East Midlands.Working Hours :Monday to Thursday, 9.00am to 5.30pm. Friday early finish.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working....Read more...
Dispensing of medication to patients
Over counter sales of non-prescription medication
Check and monitor prescription slips
Health & Safety Responsibility
Observing COVID Restrictions and Guidelines
Use of Patient Record Systems and use of smart card
Data Entry relating to medication
Labelling and Dispensing
Accuracy and Attention to detail
Numerate
Working within a team environment
Liaison with Doctors surgery and health professionals
Training Outcome:
Pharmacy Technician Level 3 Apprenticeship
A permanent position within the organisation
Employer Description:We're part of Care+ Medicines Limited a family-owned, independent pharmacy group. Discover a new kind of pharmacy offering the highest standards of patient care, health clinic services as well as a prescription service you can rely on.Working Hours :To be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
