Customer Services Apprentice
Meeting & greeting customers
Booking in future appointments
Producing invoices for customers
Calculating quotes using garage software
Liaising with parts suppliers
Organising workflow for mechanical team
Training:
Customer Service Practitioner Level 2.
Training will be delivered at the workplace with regular visits from the assessor.
Training Outcome:
Possible full-time employment on successful completion of the apprenticeship.
Employer Description:
Small owner run Garage, next to Hockley Railway Station.
Working Hours :
Monday to Friday between 8am to 5pm. No weekend work is required.
Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Initiative,Patience,Good telephone manner