Manage incoming phone calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Training:
You will be working towards a level 2 Customer Practitioner Standard qualification
Training will be a minimum of 1 day at week
Training centre location is CDC Training, manor Lane, cricket-inn road, Sheffield, S2 1TR
Training Outcome:
After you complete the apprenticeship, there will be opportunities for you to move in to a full time role with Sheffield City Council dependant on your achievement and performance
Employer Description:Sheffield City Council is the city council for the metropolitan borough of Sheffield in South Yorkshire, England. It consists of 84 councillors, elected to represent 28 wards, each with three councillors.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
This is a varied role supporting the Commercial and New Product function within Olympus Global.
The duties and responsibilities are as follows;
Answering incoming sales calls and responding to email enquiries
Administration and control of request for quotations (RFQ’s) from customers for new products and projects
Reviewing of supplier quotations with technical team to ensure that feasibility documents have been completed and that any issues are addressed
Ensure smooth handover of products/projects to customer service and material planning teams
Liaising with Technical team regarding selecting appropriate suppliers for projects from current approved supplier files
Processing of customer orders, quotations or returns using CRM and ERP systems (NetSuite)
Entering of Sales Orders onto Company’s computer system (Manually and Scanned)
Allocation of stock; First In, First Out (FIFO)
Reviewing maintaining customer kanban/consignment planners to ensure up-to-date and relevant. Proposing amendments where necessary
Communicating with the warehouse and the logistics team to ensure timely delivery
Provide updates to customers on order updates and/or delays and on lead times where necessary
Manage paperwork, including invoices, sales orders, purchase orders
Process data accurately using our internal systems
Building excellent rapport with customers to ensure ongoing business relationships
Associated filing and administration tasks
All other tasks deemed appropriate within your skill level
To ensure effective working relationships, which are key to role, you will;
Liaise with all levels within the Company affording the same level of service and courtesy to all colleagues
Ensure effective working relationships and co-ordination to provide necessary information for reporting purposes
Establish effective working relationships with our customers and suppliers
Training:
All training for your apprenticeship will take place in the workplace, there will be no day release to College required
You will be assigned an assessor who will visit you in the workplace every 8 weeks to support you on your apprenticeship
Training Outcome:Further professional development within Commercial and NPI upon successful completion on your apprenticeship.Employer Description:Born in the West Midlands, engineering is in our blood. Olympus Global was founded over 45 years ago as a distributor of standard fasteners to local industries. As the years have passed, Olympus has become a full-service provider of engineered components to the automotive and industrial sectors, working with an extensive range of products to fully satisfy our customers’ requirements. As a full-service provider to our customers, we use our expertise to manage their supply chain risks, easing the pressures on their procurement teams. As global dynamics have become increasingly more complex and volatile, we continue to increase our warehousing space, to enable us to support the growth of our customers. This gives us and our customers, reduced risk against global issues, and ensures that our customers can rely on us. Our range of components includes engineering fasteners, precision turned and machined components, castings, aluminium extrusions and forgings, pressings and fabrications, as well as plastic and rubber parts.Working Hours :Monday to Thursday, 07:30 - 16:30.
Friday, 07:30 - 12:00.Skills: Communication skills,IT skills,Team working,Initiative,Prepared for industry change,Interest in engineering,Interest in logistics,Written skills,Accuracy,Eagerness to learn,Proactive....Read more...
Intercounty Truck & Van know how important it is to keep your vehicle moving, which is why they are there every step of the way with each dealership offering extended workshop availability.
If you have an interest in the motor industry and want to work in a hands-on role where you can problem solve and make a real contribution as part of a team, this apprenticeship is the perfect place to start!
Duties will include:
Work alongside a qualified Technician to learn how to carry out repairs according to Daimler procedures in a safe and responsible manner
Be trained on how to service, maintain and repair Daimler vehicles which have the latest technology
Learn the fundamentals of heavy vehicle technologies – heavy vehicle chassis, engine, fuels, transmissions, hydraulic and air braking, electrical systems, and testing
Be taught how to setup accessories and specific equipment on the vehicles
Ensure appropriate work logs are kept for all vehicles, and all job cards and service sheets are completed in a timely manner
Keep high levels of morale and focus to ensure the highest possible levels of productive efficiency, quality of workmanship, and production finish in order to sustain growth in customer confidence in the service provided
Training:Training is delivered in the workplace and on block release to the Daimler Training Academy in Derby.
There are a total of 16 x 1 week blocks over the 32 month programme. The costs of hotel accommodation, food and travel are met by the employer and there will be no cost to you. You will also receive 1-2-1 support from your Development Coach to help you achieve:
IMI Heavy Vehicle Service and Maintenance Technician Level 3
Training Outcome:
Upon successful completion of the apprenticeship, you will achieve an automotive industry recognised qualification. After this we will continue to invest in your future, by providing training and development opportunities so you can excel in your role and further your skills and experience as a fully qualified Technician
Employer Description:Intercounty Truck & Van Ltd has been operating as a Mercedes-Benz franchise for over 20 years, now covering the five counties of Northamptonshire, Cambridgeshire, Buckinghamshire, Bedfordshire and Lincolnshire - conveniently located to keep your vehicle moving. We offer the sale of the award winning Mercedes-Benz and FUSO Canter Commercial Vehicle range, as well as aftersales solutions designed to fulfil your needs. At Intercounty Truck & Van we never forget that offering the market’s finest commercial vehicles is one thing, but even the best trucks and vans are only as good as the support behind them. We know how important it is to keep your vehicle moving, which is why we are here every step of the way with each dealership offering extended workshop availability. We recognise that the standards of customer service we offer in every area of our business are fundamental to our growth, success and on-going relationships with our customers and we welcome any feedback that you have on any of the services that we offer and look forward to working with you for the road ahead.Working Hours :Monday - Friday, 8.00am - 4.30pmSkills: Enthusiasm to learn,Mechanically minded....Read more...
Intercounty Truck & Van know how important it is to keep your vehicle moving, which is why they are there every step of the way with each dealership offering extended workshop availability.If you have an interest in the motor industry and want to work in a hands-on role where you can problem solve and make a real contribution as part of a team, this apprenticeship is the perfect place to start!
Work alongside a qualified Technician to learn how to carry out repairs according to Daimler procedures in a safe and responsible manner
Be trained on how to service, maintain and repair Daimler vehicles which have the latest technology
Learn the fundamentals of heavy vehicle technologies – heavy vehicle chassis, engine, fuels, transmissions, hydraulic and air braking, electrical systems, and testing
Be taught how to setup accessories and specific equipment on the vehicles
Ensure appropriate work logs are kept for all vehicles, and all job cards and service sheets are completed in a timely manner
Keep high levels of morale and focus to ensure the highest possible levels of productive efficiency, quality of workmanship, and production finish in order to sustain growth in customer confidence in the service provided
Training:Training is delivered in the workplace and on block release to the Daimler Training Academy in Derby. There are a total of 16 x 1 week blocks over the 32 month programme. The costs of hotel accommodation, food and travel are met by the employer and there will be no cost to you. You will also receive 1-2-1 support from your Development Coach to help you achieve:
IMI Heavy Vehicle Service and Maintenance Technician Level 3
Training Outcome:Upon successful completion of the apprenticeship, you will achieve an automotive industry recognised qualification. After this we will continue to invest in your future, by providing training and development opportunities so you can excel in your role and further your skills and experience as a fully qualified Technician.Employer Description:Intercounty Truck & Van Ltd has been operating as a Mercedes-Benz franchise for over 20 years, now covering the five counties of Northamptonshire, Cambridgeshire, Buckinghamshire, Bedfordshire and Lincolnshire - conveniently located to keep your vehicle moving. We offer the sale of the award winning Mercedes-Benz and FUSO Canter Commercial Vehicle range, as well as aftersales solutions designed to fulfil your needs. At Intercounty Truck & Van we never forget that offering the market’s finest commercial vehicles is one thing, but even the best trucks and vans are only as good as the support behind them. We know how important it is to keep your vehicle moving, which is why we are here every step of the way with each dealership offering extended workshop availability. We recognise that the standards of customer service we offer in every area of our business are fundamental to our growth, success and on-going relationships with our customers and we welcome any feedback that you have on any of the services that we offer and look forward to working with you for the road ahead.Working Hours :Monday - Friday, 8.00am - 4:30pm.Skills: Enthusiasm to learn,Mechanically minded....Read more...
Intercounty Truck & Van know how important it is to keep your vehicle moving, which is why they are there every step of the way with each dealership offering extended workshop availability.If you have an interest in the motor industry and want to work in a hands-on role where you can problem solve and make a real contribution as part of a team, this apprenticeship is the perfect place to start!• Work alongside a qualified Technician to learn how to carry out repairs according to Daimler procedures in a safe and responsible manner• Be trained on how to service, maintain and repair Daimler vehicles which have the latest technology• Learn the fundamentals of heavy vehicle technologies – heavy vehicle chassis, engine, fuels, transmissions, hydraulic and air braking, electrical systems, and testing• Be taught how to setup accessories and specific equipment on the vehicles• Ensure appropriate work logs are kept for all vehicles, and all job cards and service sheets are completed in a timely manner• Keep high levels of morale and focus to ensure the highest possible levels of productive efficiency, quality of workmanship, and production finish in order to sustain growth in customer confidence in the service providedTraining:Training is delivered in the workplace and on block release to the Daimler Training Academy in Derby. There are a total of 16 x 1 week blocks over the 32 month programme. The costs of hotel accommodation, food and travel are met by the employer and there will be no cost to you. You will also receive 1-2-1 support from your Development Coach to help you achieve: • IMI Heavy Vehicle Service and Maintenance Technician Level 3Training Outcome:Upon successful completion of the apprenticeship, you will achieve an automotive industry recognised qualification. After this we will continue to invest in your future, by providing training and development opportunities so you can excel in your role and further your skills and experience as a fully qualified Technician.Employer Description:Intercounty Truck & Van Ltd has been operating as a Mercedes-Benz franchise for over 20 years, now covering the five counties of Northamptonshire, Cambridgeshire, Buckinghamshire, Bedfordshire and Lincolnshire - conveniently located to keep your vehicle moving. We offer the sale of the award winning Mercedes-Benz and FUSO Canter Commercial Vehicle range, as well as aftersales solutions designed to fulfil your needs. At Intercounty Truck & Van we never forget that offering the market’s finest commercial vehicles is one thing, but even the best trucks and vans are only as good as the support behind them. We know how important it is to keep your vehicle moving, which is why we are here every step of the way with each dealership offering extended workshop availability. We recognise that the standards of customer service we offer in every area of our business are fundamental to our growth, success and on-going relationships with our customers and we welcome any feedback that you have on any of the services that we offer and look forward to working with you for the road ahead.Working Hours :Monday- Friday
8:00am- 4:30pmSkills: Enthusiasm to learn,Mechanically minded....Read more...
Intercounty Truck & Van know how important it is to keep your vehicle moving, which is why they are there every step of the way with each dealership offering extended workshop availability.If you have an interest in the motor industry and want to work in a hands-on role where you can problem solve and make a real contribution as part of a team, this apprenticeship is the perfect place to start!
Work alongside a qualified Technician to learn how to carry out repairs according to Daimler procedures in a safe and responsible manner
Be trained on how to service, maintain and repair Daimler vehicles which have the latest technology
Learn the fundamentals of heavy vehicle technologies – heavy vehicle chassis, engine, fuels, transmissions, hydraulic and air braking, electrical systems, and testing
Be taught how to setup accessories and specific equipment on the vehicles
Ensure appropriate work logs are kept for all vehicles, and all job cards and service sheets are completed in a timely manner
Keep high levels of morale and focus to ensure the highest possible levels of productive efficiency, quality of workmanship, and production finish in order to sustain growth in customer confidence in the service provided
Training:Training is delivered in the workplace and on block release to the Daimler Training Academy in Derby. There are a total of 16 x 1 week blocks over the 32 month programme. The costs of hotel accommodation, food and travel are met by the employer and there will be no cost to you. You will also receive 1-2-1 support from your Development Coach to help you achieve:
IMI Heavy Vehicle Service and Maintenance Technician Level 3
Training Outcome:Upon successful completion of the apprenticeship, you will achieve an automotive industry recognised qualification. After this we will continue to invest in your future, by providing training and development opportunities so you can excel in your role and further your skills and experience as a fully qualified Technician.Employer Description:Intercounty Truck & Van Ltd has been operating as a Mercedes-Benz franchise for over 20 years, now covering the five counties of Northamptonshire, Cambridgeshire, Buckinghamshire, Bedfordshire and Lincolnshire - conveniently located to keep your vehicle moving. We offer the sale of the award winning Mercedes-Benz and FUSO Canter Commercial Vehicle range, as well as aftersales solutions designed to fulfil your needs. At Intercounty Truck & Van we never forget that offering the market’s finest commercial vehicles is one thing, but even the best trucks and vans are only as good as the support behind them. We know how important it is to keep your vehicle moving, which is why we are here every step of the way with each dealership offering extended workshop availability. We recognise that the standards of customer service we offer in every area of our business are fundamental to our growth, success and on-going relationships with our customers and we welcome any feedback that you have on any of the services that we offer and look forward to working with you for the road ahead.Working Hours :Monday - Friday, 8.00am - 4:30pm.Skills: Enthusiasm to learn,Mechanically minded....Read more...
Intercounty Truck & Van know how important it is to keep your vehicle moving, which is why they are there every step of the way with each dealership offering extended workshop availability.
If you have an interest in the motor industry and want to work in a hands-on role where you can problem solve and make a real contribution as part of a team, this apprenticeship is the perfect place to start!
Work alongside a qualified Technician to learn how to carry out repairs according to Daimler procedures in a safe and responsible manner
Be trained on how to service, maintain and repair Daimler vehicles which have the latest technology
Learn the fundamentals of heavy vehicle technologies - heavy vehicle chassis, engine, fuels, transmissions, hydraulic and air braking, electrical systems, and testing
Be taught how to setup accessories and specific equipment on the vehicles
Ensure appropriate work logs are kept for all vehicles, and all job cards and service sheets are completed in a timely manner
Keep high levels of morale and focus to ensure the highest possible levels of productive efficiency, quality of workmanship, and production finish in order to sustain growth in customer confidence in the service provided
Training:Training is delivered in the workplace and on block release to the Daimler Training Academy in Derby. There is a total of 16 x 1-week blocks over the 32-month programme. The costs of hotel accommodation, food and travel are met by the employer and there will be no cost to you.
You will also receive 1-2-1 support from your Development Coach to help you achieve:
IMI Heavy Vehicle Service and Maintenance Technician Level 3
Training Outcome:Upon successful completion of the apprenticeship, you will achieve an automotive industry recognised qualification. After this we will continue to invest in your future, by providing training and development opportunities so you can excel in your role and further your skills and experience as a fully qualified Technician.Employer Description:Intercounty Truck & Van Ltd has been operating as a Mercedes-Benz franchise for over 20 years, now covering the five counties of Northamptonshire, Cambridgeshire, Buckinghamshire, Bedfordshire and Lincolnshire - conveniently located to keep your vehicle moving. We offer the sale of the award winning Mercedes-Benz and FUSO Canter Commercial Vehicle range, as well as aftersales solutions designed to fulfil your needs. At Intercounty Truck & Van we never forget that offering the market’s finest commercial vehicles is one thing, but even the best trucks and vans are only as good as the support behind them. We know how important it is to keep your vehicle moving, which is why we are here every step of the way with each dealership offering extended workshop availability. We recognise that the standards of customer service we offer in every area of our business are fundamental to our growth, success and on-going relationships with our customers and we welcome any feedback that you have on any of the services that we offer and look forward to working with you for the road ahead.Working Hours :Monday - Friday 8am - 4:30pmSkills: Enthusiasm to learn,Mechanically minded....Read more...
An exciting opportunity has arisen for a Kitchen Assistant to join a reputable educational firm. This role offers competitive salary and benefits.
As theKitchen Assistant, you will be preparing and maintaining dining, service, and bar areas to a clean and presentable standard
You will be responsible for:
* Assisting with food and beverage service, including vending and hospitality items.
* Supporting with basic food preparation and merchandising of meals and snacks.
* Providing a welcoming and helpful service to all customers and guests.
* Handling cash transactions and maintaining accurate sales records.
* Cleaning equipment such as coffee and vending machines.
* Assisting with catering for special functions and occasional evening events.
* Reporting stock levels and equipment faults promptly to the supervisor.
What we are looking for:
* Previously worked as a Kitchen Assistant or in a similar role.
* Experience working in a environment.
* Strong track record of delivering outstanding customer service
* Confident with numbers and capable of handling basic transactions accurately
Apply now for this exceptional Kitchen Assistant opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
As a Light Vehicle Technician, you will
Service & repair all systems within the vehicle including engine & exhaust systems, air conditioning & electronics
Work will range from replacing parts to solving complex faults using diagnostic methods and equipment. With evermore-complex technologies, the tasks are constantly changing
You will learn the key principles, practices and skills that underpin the role before further developing and applying your skills in more complex situations
Training:
Working towards a Level 3 Service and Maintenance Light Vehicle Technician Apprenticeship you will learn the key principles, practices and skills that underpin the role before further developing and applying your skills in more complex situations
If you have an apt for practical work, like to work independently but at the same time operate as a member of a team and offer good customer handling skills then this could be the role for you
Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz.
Examples of some career paths our graduates have taken are:
Maintenance, System and Diagnostic Technicians
Service Team Leader
Service Manager
After Sales Manager
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Pharmacy Technician Apprenticeship - Urmston• Achieve the best possible outcome through a person’s medicines by managing, ordering, receiving, maintaining and supplying medicines and other pharmaceutical products safely, legally and effectively, whilst meeting the regulatory standards.• Provide person-centred health advice to all patients, whether on prescription or over the counter, and refer them to other healthcare professionals when appropriate.• Support the management of the day-to-day operation of the pharmacy, such as clinical governance, business operation and processes, and supervise other pharmacy staff.• Provide training to pharmacy and the wider healthcare teams, such as for new members of staff.• Maintain a quality service through auditing and evaluating the service and processes, and respond to feedback.• You will also gain a nationally recognised qualification at Level 3, equivalent to A-level, which will enable you to register with the General Pharmaceutical Council (GPhC) Training:Pharmacy Technician (Integrated) Level 3.Training Outcome:An apprenticeship allows you to earn a wage, gain valuable work experience and industry-specific competencePotential for full-time employment on successful completion of the apprenticeshipTransferable skills that are invaluable in the wider world of workEmployer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :36-40hrs (full time) flexible days/hours available.Skills: Attention to detail,Communication skills,Customer care skills,Initiative,Non judgemental,Organisation skills,Patience,Team working....Read more...
As a Light Vehicle Technician, you will:
Service & repair all systems within the vehicle including engine & exhaust systems, air conditioning & electronics.
Work will range from replacing parts to solving complex faults using diagnostic methods and equipment. With evermore-complex technologies, the tasks are constantly changing.
You will learn the key principles, practices and skills that underpin the role before further developing and applying your skills in more complex situations.
Training:Working towards a Level 3 Service and Maintenance Light Vehicle Technician Apprenticeship you will learn the key principles, practices and skills that underpin the role before further developing and applying your skills in more complex situations.
If you have an apt for practical work, like to work independently but at the same time operate as a member of a team and offer good customer handling skills then this could be the role for you!Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:
Maintenance, System and Diagnostic Technicians.
Service Team Leader.
Service Manager.
After Sales Manager.
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :To be confirmed by employer.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
An exciting opportunity has arisen for a Kitchen Assistant to join a reputable educational firm. This role offers competitive salary and benefits.
As theKitchen Assistant, you will be preparing and maintaining dining, service, and bar areas to a clean and presentable standard
You will be responsible for:
? Assisting with food and beverage service, including vending and hospitality items.
? Supporting with basic food preparation and merchandising of meals and snacks.
? Providing a welcoming and helpful service to all customers and guests.
? Handling cash transactions and maintaining accurate sales records.
? Cleaning equipment such as coffee and vending machines.
? Assisting with catering for special functions and occasional evening events.
? Reporting stock levels and equipment faults promptly to the supervisor.
What we are looking for:
? Previously worked as a Kitchen Assistant or in a similar role.
? Experience working in a environment.
? Strong track record of delivering outstanding customer service
? Confident with numbers and capable of handling basic transactions accurately
Apply now for this exceptional Kitchen Assistant opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
This long established multi service legal firm with offices throughout Lancashire seek to employ an experienced Commercial Property Solicitor to join their office based in the city centre of Preston.
The Role
Working as a Property Solicitor or Property Executive within the Specialist and Commercial Property team based at their Preston office, you will manage a varied caseload of:
- commercial property transactions including freehold/leasehold sales and purchase, refinance, SIPP transactions;
- commercial lease transactions
- bridging finance of commercial and residential property;
- commercial and residential developments;
- land transactions, including purchase of development land, overage agreements, option agreements
You must have a minimum of 2 years experience of running your own property caseload from initial instruction to completion. It is essential that you have strong experience of dealing with the sale and purchase of commercial properties and commercial leases.
Responsibilities
- Handling all aspects of a mixed caseload of commercial property transactions, land transactions and specialist property matters including bridging financial, developments, overage and opinions, as well as assisting the Private Client and Family teams with probate sales.
- Approving legal titles
- Preparing freehold and leasehold reports for clients and lenders
- Raising necessary enquiries and dealing with replies to enquiries
- Preparing Land Registry applications and dealing with requisitions
- Manage caseload through effective use of case management system
- Adhere to and promote compliance with the firms policies, practices and procedures; legislation applicable to the profession and to any relevant quality standards
- Through training and other means, to keep fully up to date with relevant legislation and practice
People Management
- Support the development of team assistants. Encourage and facilitate this development by broadening their experience, knowledge and skills. Monitor team supports delivery of client service with regular feedback.
- Work with your Team Leader to identify opportunities to move people where appropriate, with the aim of increasing the flexibility of the department and its ability to respond to a variety of different pressures.
Client Management
- Ensure client service levels agreements are met
- Maintain and build good professional working relationships with clients, external institutions and organisations
- Develop and improve client service standards, encouraging a total customer care culture throughout your team
Experience & Skills
- Minimum of 2 years experience of managing own property caseload from instructions to completion and registration
- Proficient in managing varied and technical property transactions, which must include experience of dealing with commercial property and commercial leases
- Adept at checking freehold, leasehold titles and commercial leases
- Ability to raise, check and respond to additional enquiries within your technical experience
- Signing off AML checks and Customer Due Diligence
- Working within lenders instructions
- Good inter-personal skills, able to deal with all levels within an organisation and relieve potential conflicts.
- Able to work accurately and clearly explain technical matters to non technical users in both written and verbal forms.
- Good IT skills including experience in using Microsoft office tools Word, Excel, Outlook etc.
- Strong experience of using property case management software
- A client focused approach to service delivery
- Keen attention to detail and ability to manage busy caseload
This is a great opportunity to join a fantastic firm who offer back great benefits. If you are interested in this role, please send a copy of your CV to Tracy at t.carlisle@clayton-legal.co.uk or alternatively you can call on 0161 9147 357
At Clayton Legal we passionately believe your talent matters, so we specialise in recruiting the best legal talent and connecting this to the right opportunities. Clayton Legal is recognised as the talent partner of choice with clients ranging from small legal practices to international and global law firms. Whether you're looking for total recruitment outsourcing or a single appointment, or an overview of the recruitment market our award recognised service can confidently meet your talent needs.....Read more...
To work with all landscape based teams in delivering the maintenance programme to a high standard and within the given timescales. This includes tasks such as mowing, strimming, litter picking, shrub pruning, weeding and hedge cutting
To ensure that all necessary paperwork is handed in on time and completed in a professional manner
Complete all preoperational checks to machinery and vehicles in accordance with Bennett Landscapes & Maintenance Limited internal policy
To ensure that punctuality and attendance are always adhered to for Bennett Landscapes & Maintenance Limited also for Birmingham Metropolitan College
Ensure that all PPE and corporate uniform is always worn
To accompany a variety of teams in completing the cyclical and responsive work that is required across all our service areas
Ensure that Bennetts landscape programme is kept to a high standard and completed within the given timeframe
Promote and maintain a culture which places customers first and aims to deliver a high standard of service
Training:Undergo training, on a day release basis under the supervision of Birmingham Metropolitan College.
This is a level 2 Horticulture Apprenticeship that includes the following:
Mandatory Qualifications
Level 3 Award in Emergency First Aid at Work (1 Day course-Ofqual registered qualification)
LANTRA Level 2 Principles of Safe Handling and Application of Pesticides or C&G Level 2 Award in the Safe Use of Pesticides
LANTRA Level 2 Award in Safe Application of Pesticides Using Hand-Held Equipment or C&G Level 2 Award in Safe Application of Pesticides Using Pedestrian Equipment
An apprentice is expected to attend college at least 1 day a week at Sutton Coldfield College (B74 2NW)
Functional Skills in English and maths if required
Training Outcome:
A full-time position will be offered to those who successfully complete their apprenticeship
Employer Description:Bennett Landscapes believe the level of service provided is of the highest standard and we continually strive for excellence due to our passion for our profession.
Our aim and philosophy is to deliver a high quality finished service for all our operations, with an enthusiastic drive and commitment that is born out of a long and successful history within the trade.
In striving to be competitive within our sector, at Bennett Landscapes & Maintenance Ltd we are always guided by our commitment to customer care whilst providing a pragmatic and creative approach to each and every job we undertake.Working Hours :Monday to Friday
Shifts: 7.00am - 3.00pm OR 7.30am - 3.30pm OR 8.00am - 4.00pm OR 8.30am - 4.30pmSkills: Organisation skills,Customer care skills,Team working,Creative,Physical fitness,time management,build positive relationships,Love of the outdoors....Read more...
Look after clients - make sure they have a fantastic experience
Assist stylists with preparing clients for their service, blow-drying, removing colours, etc.
Shampooing and conditioning services
Keep the salon tidy and clean, creating a welcoming atmosphere
Welcome clients
Assist with reception tasks
Training:You'll attend Bletchley Campus at Milton Keynes College.
You'll cover everything you need to know, hair structure, scalp conditions, and the science behind hair treatments, cuts, colours, and styling techniques. You'll be guided and supported by skilled and experienced professional stylists. Hands-on training and support. Hair Professional Level 2. Training Outcome:Step into a stylist role in the salon, upon successful completion of the apprenticeship.Employer Description:Capello is a modern and relaxed salon located in the heart of Toddington, Bedfordshire. Our mission is to ensure every guest feels listened to and leaves feeling completely satisfied, like a VIP. Why Join us? Work with a team that values creativity and collaboration. Be part of a salon that prioritises client satisfaction and high-quality service.Working Hours :Monday - Saturday shifts and 1 late evening a week, working hours TBCSkills: Communication skills,customer service skills,professionalism.....Read more...
Exclusive Lounge Manager – Dublin - €40-44K
MLR have a very exciting opportunity for a Lounge Manager to join one of Ireland’s leading contract catering companies in one of their exclusive lounges. This is an exciting opportunity to take a lead role in the launch of their new opening lounge, a premium hospitality space designed to deliver a first-class experience to clients and guests.
As Lounge Manager, you will oversee the day-to-day operations of the lounge, manage and motivate a team, and work closely with the client to ensure exceptional service delivery. This is a dynamic and forward-thinking organisation with an impressive portfolio of sites and clients, offering the chance to be part of an ambitious and growing team.
If you are someone with strong leadership skills and a passion for delivering outstanding customer service, then this is the right role for you. Please submit your CV through the link below for more information.....Read more...
The Company
Our client is a mid-sized industry super fund recognised for its collaborative culture and unwavering commitment to member-first outcomes. With a strong focus on innovation and strategic growth, they have established themselves as a trusted partner in helping Australians achieve their retirement goals.
The Opportunity
The IT Customer Support Representative (Service Desk) serves as the initial point of contact for providing support, guidance, and troubleshooting to users throughout the organization. This role works closely with technology team members and key business stakeholders to help achieve the organization’s strategic and operational objectives.
This a 3-month Sydney based opportunity (5 days in the office) for an immediately available candidate.
Key Accountabilities
Monitor, triage and respond quickly and effectively to requests received through the IT helpdesk
Utilise and maintain the helpdesk tracking software
Provide software support and fault diagnosis onsite and via remote access
Install, test, and configure workstations, software, and peripherals onsite and remotely (occasional travel required)
Manage IT assets: order, receive, log, track, and update inventory
Handle employee IT onboarding, crossboarding, and offboarding
Perform daily system checks and maintain networks, systems, and dashboards
Support and maintain virtual workplace tools (Office 365, SharePoint, HRIS) and encourage effective usage
Ideal Experience
Demonstrated customer service experience in a similar technology role
Outstanding customer service skills and an ability to work under pressure in a busy fast paced environment
Technical proficiency in
Active Directory Administration (On-Premises Active Directory, EntraID and Hybrid)
Microsoft 365 Administration (Exchange/SharePoint/Teams)
Microsoft Device and Software Management (SCCM/ Intune)
Windows Server 2016-2022 administration
Microsoft Office application suites o Business Application Support experience - Apple IOS devices, Video Conferencing and Collaborative tools (Zoom/Teams), Atlassian
TIL or equivalent
Peripheral equipment troubleshooting
Networking concepts eg TCP/IP, DNS, DHCP, VPN
Tertiary qualification in Information Technology or related discipline or currently studying toward this (desirable)
Why Apply
Join a purpose-driven organisation that prioritises member outcomes
Work in a collaborative environment that values diverse perspectives
Be part of an organisation committed to helping Australians achieve financial security in retirement
If you’re immediately available, possess the right skillset and would like to join a high achieving, supportive business, please apply.
Whether you are a sports fanatic, shark diver or part time antique collector, we celebrate your uniqueness. Parity Consulting works with clients who embrace diverse and inclusive environments and empower their teams to bring their authentic whole self to work. We encourage people with different beliefs, abilities, backgrounds and life experiences to contact us.
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The Company
Our client is a mid-sized industry super fund recognised for its collaborative culture and unwavering commitment to member-first outcomes. With a strong focus on innovation and strategic growth, they have established themselves as a trusted partner in helping Australians achieve their retirement goals.
The Opportunity
The IT Customer Support Representative (Service Desk) serves as the initial point of contact for providing support, guidance, and troubleshooting to users throughout the organization. This role works closely with technology team members and key business stakeholders to help achieve the organization’s strategic and operational objectives.
This a 3-month Melboourne based opportunity (5 days in the office) for an immediately available candidate.
Key Accountabilities
Monitor, triage and respond quickly and effectively to requests received through the IT helpdesk
Utilise and maintain the helpdesk tracking software
Provide software support and fault diagnosis onsite and via remote access
Install, test, and configure workstations, software, and peripherals onsite and remotely (occasional travel required)
Manage IT assets: order, receive, log, track, and update inventory
Handle employee IT onboarding, crossboarding, and offboarding
Perform daily system checks and maintain networks, systems, and dashboards
Support and maintain virtual workplace tools (Office 365, SharePoint, HRIS) and encourage effective usage
Ideal Experience
Demonstrated customer service experience in a similar technology role
Outstanding customer service skills and an ability to work under pressure in a busy fast paced environment
Technical proficiency in
Active Directory Administration (On-Premises Active Directory, EntraID and Hybrid)
Microsoft 365 Administration (Exchange/SharePoint/Teams)
Microsoft Device and Software Management (SCCM/ Intune)
Windows Server 2016-2022 administration
Microsoft Office application suites o Business Application Support experience - Apple IOS devices, Video Conferencing and Collaborative tools (Zoom/Teams), Atlassian
TIL or equivalent
Peripheral equipment troubleshooting
Networking concepts eg TCP/IP, DNS, DHCP, VPN
Tertiary qualification in Information Technology or related discipline or currently studying toward this (desirable)
Why Apply
Join a purpose-driven organisation that prioritises member outcomes
Work in a collaborative environment that values diverse perspectives
Be part of an organisation committed to helping Australians achieve financial security in retirement
If you’re immediately available, possess the right skillset and would like to join a high achieving, supportive business, please apply.
Whether you are a sports fanatic, shark diver or part time antique collector, we celebrate your uniqueness.Parity Consulting works with clients who embrace diverse and inclusive environments and empower their teams to bring their authentic whole self to work. We encourage people with different beliefs, abilities, backgrounds and life experiences to contact us.
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Xenia Property Group is a vibrant and energetic property management firm with a clear passion for their brands and commitment to providing a first-class property management offering. Consisting of multiple businesses, this well-established property group specialises in both residential and student block, estate and asset management, operating nationwide.
We have an exciting new opportunity available for an Estates Apprentice to join our growing Estates team based out of our Head Office in Sale. The ideal candidate will be someone who is hard working, solution focused and looking to progress within their career as part of a tight-knit and fast-growing organisation.
With the help of the Estates Manager(s), you will manage day-to-day issues and contractors across the sites, ensuring adherence with company standards and health & safety guidelines.
This role would be suitable to an individual with a strong customer service background who is keen to learn new skills. The successful candidate will have a pro-active attitude and a background in delivering excellent customer service alongside strong administration skills. Industry-specific training will be provided. They will also thrive working as part of a team and wider group of colleagues within the business, contributing to and taking part in various activities in the office as a valued part of our growing culture.
Leasehold knowledge and experience working in block management would be advantageous.
Main Duties:
Working with the wider Estates team to ensure a high level of customer service
Assisting the Estates Manager to manage preventative maintenance and schedules
Day-to-day management of a residential and/or student portfolio, managing all repairs and planned maintenance, as well as appointing external contractors to manage repairs and upkeep
Establishing and maintaining relationships with suppliers/contractors and appointing external contractors to manage repairs and upkeep
Training:
Learner will be working towards a Level 2 Property Mantanance Operative Apprenticehsip
Learner will attend our construction skills centre in Kirkdale 1 day a week for their practial training
Training Outcome:
A permanent position will be considered post apprenticeship
Employer Description:Xenia Property Group is a well-established property conglomerate consisting of multiple businesses, operating nationwide. We specialise in property development, both residential and student block, estate and asset management, as well as residential and student lettings. We are a vibrant and energetic firm with a clear passion for our brands and have a commitment to providing a first-class property management offering.
The successful candidate will assist in the successful running of our Estates department. The ideal candidate will be hard-working, solution focused and looking to progress within their career as part of a tight-knit and fast-growing organisation.Working Hours :9.00am - 5.00pm. 5 days a week. Days to be confirmed.Skills: Attention to detail,Organisation skills,Administrative skills,Analytical skills,Team working....Read more...
Customer Interaction:
Handle requests from customers and business partners in a multi-channel customer contact center environment.
Develop and maintain knowledge of products, services, and systems as required.
Develop strong, long-term relationships with customers to fully understand their needs.
Provide proactive service to customers.
Learn to communicate effectively with customers regarding orders, inquiries, and technical support.
Develop skills in handling customer feedback and resolving issues.
Sales and Relationship Management:
Learn to build and maintain strong relationships with existing customers.
Assist in managing key accounts and ensuring customer satisfaction.
Support activities to re-engage lapsed customers.
Learn how to support contract renewals.
Identify sales opportunities for referral to the sales team.
Learn to qualify leads generated through marketing and other channels.
Assist in nurturing leads through email, online interactions, and telephone communication.
Learn to fully understand the opportunity behind RFQ's.
Order and Quote Processing:
Learn to process incoming orders accurately and efficiently using SAP/AS400 & Salesforce.
Assist in managing customer inquiries and providing technical or product support.
Develop the ability to build both simple & complex quotes for specialized gas mixtures.
Internal Collaboration:
Includes order queries and internal communication with all teams (production, material control, shipping, quality, and sales).
Work closely with marketing, product development, and customer service teams.
Work closely with the R&A external Market Specialists.
Learn to communicate effectively with internal partners to ensure seamless sales processes.
Learn to forward leads to the correct market unit within SFDC. Learn how to utilise digital tools to improve cross-market unit collaboration.
Performance and Reporting:
Manages work within a KPI / target framework to optimize customer experience and productivity.
Learn how to accurately report on internal sales KPIs.
Assist in the preparation of sales reports.Market Awareness:
Begin to understand the competitive landscape and customer needs within the R&A market.
Begin to understand the importance of Air Liquide's position vs competitors.CRM and Digital Tools:
Become profi cient in using Salesforce and other digital tools for customer management and reporting.
Learn to track customer interactions and maintain accurate records.
Professional Development:
Participate in training and development programs to enhance sales, technical, and professional skills.
Work closely with a dedicated mentor to receive guidance and support.
Work towards achieving the apprenticeship qualifi cation.
Provides rapid resolution of issues and assesses when a contact requires escalation or referral to an expert.
Positively infl uence change to optimize business efficiency.
Willingness to contribute to business improvement initiatives.
Support for colleagues.
Training:
The successful apprentice will complete a full Level 3 Business Administrator Apprenticeship Standard.
The 20% off the job training will be delivered by Birmingham Metropolitan College on a flexible day release delivery model.
Training Outcome:Potential for full time employment and further training / progression for the right candidate.Employer Description:A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 75 countries with approximately 66,400 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide’s scientific territory and have been at the core of the company’s activities since its creation in 1902.Working Hours :Monday to Friday - working hours to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Determination,Proactive,Resilient,Being receptive to feedback....Read more...
Sales Engineer / EstimatorLocation: Dudley AreaSalary: £30k - £33.5k negotiable dependant on experience Plus Bonus
Who are we?Accurate Laser Cutting Ltd are a leading sheet metal sub-contractor based in Oldbury, West Midlands. Established in 2005, we offer a bespoke laser cutting and forming service to a wide range of industries across the UK.
Within our busy sales team, we have a strong focus on customer service & pride ourselves on our ability to turn around quotations as quickly as possible. We deal with various engineering sectors & materials so the day-to-day role will always be diverse. Our convenient location, just on the outskirts of Dudley, West Midlands, means our premises are easily accessible via bus, car & train.
What are we looking for from a Sales Engineer / Estimator?
• Ability to understand and interpret technical drawings• Some basic CAD experience is essential• Have a good all-round understanding of sheet metal and fabrication techniques• Can demonstrate a high level of customer care with acute attention to detail• Strong communication skills with a friendly and confident telephone manner• Must be able to thrive in a busy sales office
What will your duties be working as a Sales Engineer / Estimator?
• Using advanced quoting software to accurately deal with large volumes of customer quotations, CAD files, sketches, telephone enquiries and samples• Actively follow up on quotations to win orders • Effectively communicate with customers to find solutions to their manufacturing needs
You will be working in a small but busy sales team reporting directly to the Sales Manager
• Working hours 8-5 Monday – Friday • Reliability and punctuality essential
Why should you apply for the role of Sales Engineer / Estimator?
• Competitive salary package • Benefits – Company bonus scheme & Paid overtime• Onsite Parking• You will be joining a growing company that is always willing to invest
When do we need you?
• ASAP – notice periods will be accepted.
Interested? Click ‘Apply’ to continue your application.
** No agencies will be considered **....Read more...
Dynamics CE Software Team Lead
(Tech stack: .NET 8/9, C#, ASP.NET Core, Azure, Azure DevOps, Microsoft Dynamics CE / CRM (Sales, Customer Service, Customer Insights), Scrum, Softwareentwickler, Entwickler, Teamleiter, Lead Developer)
Do you want to lead a high-performing engineering team while remaining hands-on with modern Microsoft technologies? Are you motivated by building scalable, future-ready software platforms and creating a culture of technical excellence? Are you ready to step into a leadership role where your decisions drive real impact across development, operations, and stakeholder collaboration? Then this opportunity could be your next career move.
Our client is hiring a Team Lead to take ownership of a cross-functional product team working on mission-critical applications. You’ll shape the technical strategy, guide engineers through complex challenges, and build an environment of continuous improvement and strong team engagement.
Candidates should bring experience with: .NET 8/9, C#, ASP.NET Core, Azure, Azure DevOps, and Microsoft Dynamics CE / CRM (Sales and/or Customer Service modules). A solid foundation in agile development practices (Scrum, TDD, CI/CD, Pair Programming), as well as a servant leadership mindset, is essential. You’ll be responsible for both the technical and people aspects of your team - mentoring developers, improving delivery pipelines, and representing your team to stakeholders and partner companies. We are looking for a candidate that has the ability to mentor and review their teams work in all aspect of .NET 8/9, C#, ASP.NET Core, Azure, Azure DevOps, and Microsoft Dynamics CE / CRM.
This is a great opportunity to join a forward-thinking tech environment with meaningful responsibilities, clear progression, and the chance to actively shape both product and process.
Location: Remote (Germany-based)
Salary: €80.000 – €95.000 + Bonus + Benefits
Languages: German and English required (B2+)
Applicants must be based in Germany and have the right to work in Germany.
NOIRGERMANYREC
NOIREUROPEREC
NOIREURLEAD
NC/SM/REM8095....Read more...
This apprenticeship opportunity will allow you to have direct experience in a busy award-winning Travel Agency surrounded by travel professionals, supported by senior team members you will be:
Training and development, this may also include exciting opportunities to attending industry events in the UK and overseas
Research and explore holiday enquiries using online platforms, reservation agents and email
Using learnt top-class selling skills
Administration in all areas relating to travel
Providing excellent customer service
Working towards shop targets and individual KPIs
Training:
This apprenticeship forms part of a formal qualification, on successful completion, you will achieve a Level 3 Travel Consultant qualification that will be added to your digital achievement record
Functional Skills in English and maths may also be completed if required
Working with our chosen training provider you will be assigned a specialist Travel Assessor who will be working closely with you throughout your apprenticeship to ensure you have a robust, enjoyable, and enriching journey
Training will be carried out online/ face to face, both individually and as part of a classroom, to ensure you have an enhanced experience
All training for your Travel Consultant Level 3 qualification will be carried out in the workplace with dedicated time allocated towards your qualification
Learning straight from training specialists and peers you can become a fully-fledged Travel Consultant in a little over a 12-month period
Training Outcome:
Holiday Lounge are passionate about investing in future proofing their apprentice’s careers and will offer if identified a progression plan to ensure your full potential is reached
Employer Description:Holiday Lounge is an award-winning travel organisation with multiple shops across the UK. Providing the highest level of customer service to create the perfect holiday with full financial security.Working Hours :5 Days a week, may include Saturdays.
9am - 5.30pmSkills: Communication skills,Attention to detail,Customer care skills,Team working,Geography....Read more...
Hair at Serenity in Rustington is looking for a creative apprentice to join its already successful team in a fun and professional environment known for delivering great customer service. As an apprentice you will prepare & attend to clients, serve refreshments & assist stylists. You will already be familiar with salon life having preferrable already achieved your Level 2 qualification. This apprenticeship opportunity would suit someone looking to build a long-term career in the hairdressing arena. Alongside your apprenticeship course, you will be able to observe qualified stylists and practice on models in the salon, learning the real-life environment as well as the techniques and formal learning from attending college. ⠀⠀⠀⠀⠀⠀⠀⠀⠀
Key Responsibilities: ⠀⠀⠀⠀⠀⠀
To greet/attend to clients with refreshments & prepare for salon services
To maintain the salon's cleanliness
To maintain systems that keep the salon performing to a high standard
To learn new skills & services to offer to the public
To attend training, practice regularly
Attend industry training courses as required for Goldwell, Kms & Ghd
Training:On the job training and mentoring, Advanced and Creative Hair Professional Level 3 Apprenticeship.Training Outcome:Potential for a full-time position if one is available on successful completion of the apprenticeship.Employer Description:Serenity Hair offers outstanding customer service and an expert level of hairdressing by aiming to bring innovation and ingenuity to all genders by creating looks to suit each individual and their needs. Driven by a vision to provide clients with top-tier hairdressing services in a luxurious environment, the owners opened Serenity Hair with a goal to bring a city-level experience to the heart of Rustington by combining unmatched quality with a touch of sophisticationWorking Hours :30-37 hours per week from Tuesday to Saturday with one day at college in Chichester.Skills: Good communication skills,Excellent Customer care skills,Team Player,Friendly and approachable,Attention to Detail,Willingness to learn,Patience,Ability to multi-task,Happy to help,Dedicated,Reliable,Enthusiastic,Ambitious,Punctual,Creative,Contributes ideas,Professional conduct,People person....Read more...
What you would be doing:
Work efficiently and proactively to manage new and existing customers’ applications from submission, through to the lender and completion
You’ll be packaging up cases ready to be submitted to lenders and will need to make sure all applications are accurate and complete, and that all supporting documentation has been provided as required by compliance
You’ll need to keep in regular contact with lenders, conveyancers, and surveyors to provide regular updates to customers - comprehensively and jargon-free
You’ll interpret and collate data across a number of systems as well as uploading all client information correctly on to our platform - accurately and in a timely manner
You’ll need to thoroughly check mortgage offers to make sure there are no errors
Act as a critical feedback loop to our Operations and Development teams as we continuously enhance our platform, customer journey and service model
Work with our mortgage experts (brokers) to guarantee they are best enabled to deliver the highest quality of customer service
Training:Business Administrator Level 3 Apprenticeship Standard:
This will be a blended delivery, a mixture of Microsoft Teams and face to face
All training will take place on site and within your working hours
Ixion Holdings will complete functional skills where necessary and will ensure Health & Safety, British Values and Equality & Diversity is embedded throughout the course
Training Outcome:
As an Apprentice Mortgage Administrator, you will play a crucial role in supporting our mortgage team
This is an excellent opportunity for a motivated individual to gain direct experience in the financial industry
Employer Description:This is an exciting opportunity to start a career with Mortgage Advice Bureau, training to become an administrator. You will work alongside an expanding, professional & successful team and receive training from industry professionals.Working Hours :Monday - Friday, 9.00am - 5.30pm 1 hour lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Team working,Initiative,Adaptable,Working under pressure....Read more...
