Pharmacy Technician Apprenticeship - Manchester
Achieve the best possible outcome through a person’s medicines by managing, ordering, receiving, maintaining and supplying medicines and other pharmaceutical products safely, legally and effectively, whilst meeting the regulatory standards.
Provide person-centred health advice to all patients, whether on prescription or over the counter, and refer them to other healthcare professionals when appropriate.
Support the management of the day-to-day operation of the pharmacy, such as clinical governance, business operation and processes, and supervise other pharmacy staff.
Provide training to pharmacy and the wider healthcare teams, such as for new members of staff.
Maintain a quality service through auditing and evaluating the service and processes, and respond to feedback.
You will also gain a nationally recognised qualification at Level 3, equivalent to A level, which will enable you to register with the General Pharmaceutical Council (GPhC) as a Pharmacy Technician.
Training:Pharmacy Technician (Integrated) Level 3.Training Outcome:
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence.
Potential for full time employment on successful completion of the apprenticeship.
Transferable skills that are invaluable in the wider world of work.
Employer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :Monday - Friday, 9.00am - 6.00pm (may include some weekends).Skills: Attention to detail,Communication skills,Customer care skills,Initiative,Non judgemental,Organisation skills,Patience,Team working....Read more...
Apprentice fit within the organisation: This apprenticeship role is central to our office operations, supporting the commercial and technical teams to deliver projects efficiently. You’ll be a key point of contact for customers and contractors, helping to maintain the high standards of service Nimbus is known for.
Department/Team: Administration & Finance:
Key Responsibilities Include:
Answer incoming calls and assist customer and contractor queries professionally
Process customer orders accurately and raise invoices using business systems (Xero and ERP)
Co-ordinate with our suppliers and logistics to ensure deliveries are tracked and on timeyeh
Support finance admin, including logging payments and filing supplier invoices
Book in site visits and maintain accurate schedules
Maintain organised digital and physical records, ensuring compliance
Communicate effectively with customers, suppliers and installers
Prepare and send customer documentation, contracts and forms
Review and format company specifications and reports in Word and bespoke systems to ensure accuracy and presentation
Provide day-to-day support to the Directors and wider office team
Training:Business Administrator Level 3.Training Outcome:This apprenticeship offers the chance to grow with a young, ambitious business. On completion, you could progress into a Senior Administrator role, with further opportunities to specialise in:
Finance & Accounts Support - developing your invoicing, order processing and ERP system skills
Specification & Project Coordination - supporting our survey and technical teams by managing and formatting key documents
Customer & Commercial Services - building stronger client-facing and organisational skills as we expand
Digital & IT Systems - contributing to the development of CRM, ERP and AI-driven business processes
As Nimbus continues to grow, there will be scope to shape your career path within the company.Employer Description:Nimbus Roof Technologies was founded in 2024 to bring a new standard of technical excellence to the UK flat roofing industry. From our base in Saffron Walden, we design and supply high-performance waterproofing systems for schools, hospitals, commercial buildings and other critical sectors.
We work closely with architects, surveyors and contractors to deliver reliable, long-lasting solutions, backed by rigorous design and quality control. Alongside this, sustainability is a key part of our vision, offering options such as green roofs and solar PV, and continually seeking smarter, more efficient ways to build.
We’re also developing innovative digital tools, including AI-driven systems, to improve specifications, reporting and customer service. Working in a small, supportive office team, you’ll be part of a fast-growing business where your contribution makes a visible impact.Working Hours :Monday - Friday,
Typical hours: 9 am - 5.30 pm Monday to Thursday
9 am - 4 pm Friday
30-minute lunch breaks.
Hours may be adjusted slightly for the right candidate.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Team working,Non judgemental,Patience,Dependable and Trustworthy,Positive Attitude,Willing to Pitch in,Professional and Polite,initiative,Flexible and Adaptable,Good Time Management....Read more...
Answering incoming telephone inquiries professionally and efficiently
Making outbound calls to follow up on quotes and orders
Responding to customer inquiries via email in a timely manner
Providing accurate information to customers
Accurately entering customer orders into our electronic system
Handling customer complaints with empathy and professionalism
Supporting all aspects of general administration and office duties
Training:Level 3 Business Administration.Training Outcome:Possibility of full time employment upon successful completion of the apprenticeship.Employer Description:Founded in 1991, today Nicholson Heating Services is run by two brothers, Ian and John Nicholson, who have vast experience in plumbing and heating of all types, domestic and commercial. We have built our reputation on our knowledge, ability and reliability. We can proudly say we are one of the most trusted heating companies in North East England. We are a family-run business with years of experience working in the heating industry. We provide a professional service and pride ourselves on the high quality of our work.Working Hours :8.00am to 4.00pm. Days to be confirmed.Skills: Customer care skills, Initiative,Attention to detail,Communication skills,Creative,IT skills,Problem solving skills,Team Work....Read more...
Administrative Support: Manage and update customer records and sales databases (e.g., CRM systems).
Prepare and process sales orders and invoices, and help the business development manager with contracts and other administration duties.
Customer Service: Serve as the primary point of contact for customers' enquiries and orders via email and phone.
Provide accurate information about products, pricing, and delivery timelines.
Coordinate with the logistics and operations teams to ensure timely order fulfilment.
Sales Coordination: Assist sales representatives with any sales administrator duties.
Follow-ups on quotes and callbacks.
Assist the business development manager with any ad-hoc tasks.
Fill in supplier forms as and when requested.
Training:The Business Administration apprenticeship will be delivered by Oxford Professional Education. Delivery includes live online workshops, supported by a dedicated mentor.Training Outcome:Progression to a sales executive or even an account manager for the future.Employer Description:OMC Global, located in Oxfordshire, is committed to providing excellent coach hire services in Oxford for all types of events.Working Hours :Monday – Friday between 09:00-5:00pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working,Friendly and customer focussed,Flexible availability....Read more...
Mobile Service Engineer Reports to: MSE Team LeaderLeeds Service CentreSalary: £26,104.00 (40 hours per week @ £12.55ph).Working Pattern: Monday to Friday 08:00 to 16:30.Holiday entitlement: 25 days plus Bank Holidays (January to December).Job purpose:To enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchairs to gain essential product knowledge. On completion of initial training this will enable you to work out in the field delivering, collecting, repairing and servicing wheelchairs. The expectation is that once fully trained the majority of jobs will be completed on a first-time fix basis. Initially the workload will consist of manual wheelchairs but as more experience is gained and with further workshop training electric wheelchairs will also be included into your work schedule.Key Responsibilities: 1. Delivering and collecting wheelchairs to and from service user’s homes and NHS departments, always ensuring that the Company Infection Control Policy is followed.2. Servicing and repairing wheelchairs in the field with the aim of achieving a first time fix whenever possible.3. Ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base.4. Ensure any PPE supplied for use in carrying out your duties is used as instructed.5. Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health & Safety at Work Act.6. Keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day.7. Ensure the vehicle safety check and van check sheet completed each week.8. Maintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is kept clean and always laundered.9. Prioritise and organise your workload, referring to Line Manager as and when appropriate.10. Be responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook.11. Agree to undertake all training offered that is necessary to maintain the skills required for this role.12. Willing to take on additional supervisory responsibilities and training if required.Skills and Qualifications
Full UK driving licenceSuccessful enhanced DBS checkGeneral workshop knowledgeBasic mechanical knowledgeBasic electrical knowledge including 12v/24v D.C. systems.Able to move and handle loads and equipment safely.Experience of face-to-face customer contact.Previous delivery driver experienceAn awareness and understanding of people with disabilities.Flexible approach to working conditions and working environment change.13. Ability to use own initiative within set boundaries of the role.Ability to use a mobile phone to relay photographs.Good written and verbal communication skills.Ability to relay clear instructions to clients.Previous supervisory experience preferred.
Physical demands of the job
Moving and handling of equipment and accessories following handling guidelinesStanding at a bench to workKneeling/crouchingWorking in confined workspace if the job necessitates (installing/repairing equipment in small areas).Use of ramps and any other agreed moving equipment.
Most challenging/difficult part of the role:
Flexible working/responsive to changing priorities as set by Line Manager or Customer Service team.Committing to being available for short notice overtime necessitated by emergency response requirements.Responsibility of out of hour’s duties.
Health and SafetyThe post holder is required to take reasonable care for his/her own health and safety and that of other persons who may be affected by his/her acts or omissions. The post holder is also required to co-operate with supervisory and managerial staff to ensure that all relevant statutory regulations, policies, codes of practise and departmental safety procedures are adhered to, and to attend relevant training programmes.Prevention and Control of infection:The prevention and control of infection is an integral part of the role of all Ross Care personnel. Staff members will contribute to the prevention and control of infection through standard infection control practises and compliance with the Company infection control policy and use of PPE.Service user/other agency/public engagement and involvement:Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment. INDHS ....Read more...
Driver TechnicianSalary: £28,730 paRequirements for Birmingham centresHours 8.00am-5.00pm Monday-FridayJob purpose:Working from our Birmingham and Leamington Spa depots to enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchair equipment to gain essential product knowledge. On completion of initial training this will enable you to work out in the field delivering and collecting equipment whilst undertaking further training for repairing and servicing wheelchairs. The expectation is that once fully trained most jobs will be completed on a first-time fix basis.Key Responsibilities:
Servicing and repairing Powered & Manual wheelchairs in the field with the aim of achieving a first time fix whenever possible.Delivering and collecting wheelchairs to and from service user’s homes and NHS departments, always ensuring that the Company Infection Control Policy is followed.Ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base.Ensure any PPE supplied for use in carrying out your duties is used as instructed.Once fully trained undertake out of hours responsibility when rostered.Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health & Safety at Work Act.Keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day.Ensure the vehicle safety check and the van check sheet are done each week.Maintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is always kept clean and laundered.Prioritise and organise your workload, referring to Line Manager as and when appropriate.Be responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook.Agree to undertake all training offered that is necessary to maintain the skills required for this role.
Qualifications:
Full UK driving licenceSuccessful enhanced DBS check, company paid for.Able to move and handle loads and equipment safely.Experience of face-to-face customer contact preferred.An awareness and understanding of people with disabilities.Flexible approach to working conditions and working environment change.Ability to use own initiative within set boundaries of the role.Ability to use a mobile phone to relay photographs.Good written and verbal communication skills.Ability to relay clear instructions to clients.Basic computer skills for diagnostic purposes.
Physical demands of the job:
Moving and handling of equipment and accessories following handling guidelinesStanding at a bench to workKneeling/crouchingUse of ramps and any other agreed moving equipment.
Most challenging/difficult part of the role:
Flexible working/responsive to changing priorities as set by Line Manager or Customer Service team.Committing to being available for short notice overtime if required necessitated by emergency response requirements.Responsibility of out of hour’s duties.
Confidentiality:Carrying out the work involved with this position, the employee will become party to confidential information including service user information. It is of paramount importance that all information is kept on a private and confidential basis and not disclosed to any other person.Health and Safety:The post holder is required to take reasonable care for his/her own health and safety and that of other persons who may be affected by his/her acts or omissions. The post holder is also required to co-operate with supervisory and managerial staff to ensure that all relevant statutory regulations, policies, codes of practise and departmental safety procedures are adhered to, and to attend relevant training programmes.Prevention and Control of infection:The prevention and control of infection is an integral part of the role of all Ross Care personnel. Staff members will contribute to the prevention and control of infection through standard infection control practises and compliance with the Company infection control policy.Service user/other agency/public engagement and involvement:Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment.Ross Care will be an equal opportunities employer. Its aim will be to ensure that neither applicants nor employees receive less favourable treatment on the grounds of sex, marital status, disability, religion, creed, colour, race, nationality, ethnic origins or social background, or are disadvantaged by conditions or requirements that cannot be shown to be justifiable. INDHS ....Read more...
As a Business Admin Apprentice, you’ll play an important role in supporting the smooth running of the office and gaining hands-on administrative experience. Working with T & S Heating Ltd, you’ll be part of a team that delivers essential support to customers and engineers every day. This role is a great opportunity to build practical office skills while contributing to keeping heat in people's homes.
Key Responsibilities:
Maintain and update customer databases with accurate information.
Input sales data into CRM systems and generate reports.
Manage documentation and filing systems, ensuring organisation and accessibility.
Answer day-to-day calls promptly, addressing customer concerns and resolving issues courteously.
Respond to customer enquiries about orders, product information, and delivery status.
Provide excellent customer service throughout the order cycle and support general office duties.
In addition to these core responsibilities, your apprenticeship will equip you with essential business administration skills, such as teamwork, communication, problem-solving, and professional conduct – providing a well-rounded foundation for a future office career.Training:The successful apprentice will attend college, once a month on a Monday, at our City Hub Campus.
- You will be assigned an assessor who will set tasks and mark them throughout the course
- You will attend one-to-one meetings with the assessor/employer periodically to track progress and identify areas for improvement
- End point assessments include project presentation, remote portfolio interview and knowledge test
This apprenticeship is work based learning therefore most of the time you will be working at the employer’s addressBusiness Administration Level 3 (https://www.instituteforapprenticeships.org/apprenticeship-standards/st0070-v1-0)Functional Skills if requiredPlease note that the apprenticeship standards require the apprentice to sit an End Point Assessment. Please refer to above link for more informationTraining Outcome:There may be an opportunity for a full-time position upon successful completion of the apprenticeship, subject to availability.Employer Description:T & S Heating Ltd is a trusted, family-founded company based in Arnold, Nottingham. Since 1974, they have grown from a small heating business into one of the East Midlands’ leading plumbing and heating providers. Today, they serve over 150,000 properties, offering 24/7 maintenance services, boiler installations, and renewable energy solutions. The company prides itself on delivering high-quality, reliable service while maintaining strong ties to the local community. T & S Heating is committed to investing in staff training, apprenticeships, and community initiatives, making it a respected, caring, and forward-thinking employer that values its employees and the communities it serves.Working Hours :8:30 – 17:00, Monday – Friday, 30 min lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Construction Manager is responsible for managing all projects (including GC and larger-scale P&R, TremCares, etc.). This will involve working with the superintendent or technicians assigned to the project to ensure delivery is on time and within budget, as well as selecting and managing all subcontractors. Additional duties will include participating in all proposals, specifications, price estimates, schedules, and sales efforts as they affect the aforementioned projects. The Construction Manager is responsible for sales and service support, field resources, and customer management communication as necessary. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for contributing to, validating, and signing off on all proposals and specifications. Conceptual Phase (estimates & schedules) Program Planning Phase Design Phase Conduct Prebid Construction Phase Conduct Pre-construction Effective Close-out Cost Estimates and schedules Use of ebuilder for all project documentation per policy manual. Accountable for project cost/budget variance & profitability. Accountable for Quality Assurance. Understanding of subcontractor agreement and corrective measures of notification to subcontractor per the executed agreement. Proper letter notification to non-compliant subcontractor agreement articles, i.e., no waivers of lien for lower tier subs, missing submittals, etc. Set project timelines and goals. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, sales and service support, customer management (WTI and Tremco Roofing), and resource management. Participate in the preventive and corrective action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. Review all bids received and conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e. pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Sign-off on project billings. Responsible for change order negotiation and approval.
Metrics:
Benchmarks will be assembled for the following metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs. in queue #/$ Wins vs. Losses Profit Margin of Wins vs. Losses Construction (Execution) # of projects w/in (time &/or $) budget +/- X% Contractor Management # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer Project Quality Score
Competencies:
Technical knowledge of all products and services that WTI offers Deep understanding of all Construction Management tasks Understanding of superintendent roles & responsibilities
Communications:
Superior written, oral, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps Able to create performance reporting 24-hour reply response to all inquiries Computer Literacy Ebuilder, Email, web, SAP, Access, Excel, PowerPoint, Microsoft Projects, Visual Cadd , AutoCadd, others TBD
Specification Development Stage:
Select the WTI Superintendent for the project. Responsible for specification detail drawings approval. Signing off on Specifications shall be required by the Division Manager, Construction Manager, and Tremco Sales Rep.
Pre-Bid Stage:
Conducts Pre-Bid Meeting, agenda outlines the required format of the Pre-Bid Meeting. Document responses from Pre-Bid Meeting minutes are documented or audio recorded and compiled into meeting minutes on the form Receives and processes Pre-Bid Meeting Agenda and Sign-In form. Forwards published copies to local Tremco Rep, Superintendent, Facility Contact, and Roofing Subcontractor.
Bidding Stage:
Publishes, approves, and distributes Addendum (where applicable) Receives and reviews bids and agreements
Pre-construction Stage:
Provides established Project Schedule Assists Superintendent in planning and coordinating the Pre-Construction Meeting Provides superintendent with necessary subcontractor information from Bid Form site-specific safety plans, certificates, etc, prior to the Pre-Construction meeting Conducts and processes completed Pre-Construction Meeting documentation and distributes to all applicable parties
Construction Stage:
Daily receipt and review of Daily Inspection forms Visits job site as necessary Receive and review Weekly Progress Meeting Minutes; attend or be involved via conference call Maintain the project schedule, and process updates from the superintendent Perform site audits as appropriate Authorize and generate Change Orders as required Authorize subcontractor payments Authorize Customer billing Assist the Superintendent with any problems during construction The salary range for applicants in this position generally ranges between $79,000 and $99,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
You should be confident in conducting challenging but effective conversations with customers
You are required to maintain multiple reviews simultaneously, varying by type and stage in the review process
You will be responsible for managing a designated caseload
You will be required to question customers in a curious and confident manner, whilst being considerate of potential sensitivities, asking appropriate follow up questions relevant to uniqueness of the case as required to gather evidence
You should be able to review and compare multiple sources of information, including using reasoned judgement to assess contradictory pieces of evidence
Using guidance and policy, from time to time, you are required to capture a full understanding of a case, and where needed, using this to hand over cases to key stakeholders to take over the review
You should be able to engage with potentially challenging and vulnerable individuals, whilst demonstrating empathy and excellent customer service skills
At times you will be required to work collaboratively within your own team and with wider teams to support delivery outcome
You should be proactive in talking to relevant people to get advice and information when unsure how to proceed
You will be responsible for managing and conducting case reviews by following a structured process in adherence to all legal and policy requirements
You will decide what evidence is appropriate to request from customers as is required to confirm the validity of declarations, considering the uniqueness and context of each individual case
You will be accountable for planning and conducting robust interviews asking challenging questions to gather all relevant information; exercising judgement to tailor follow up questions specific to each individual case
Gathering, verifying and assessing all available information, and deciding on an appropriate course of action to identify incorrectness in each case is paramount
Presenting all information from the case review clearly and accurately
You will be required to record the progress of a case review on specific systems, including maintaining and retaining relevant evidence in an evidence file including redacting and annotating sensitive material when appropriate
From time to time contributing to feedback and lessons learned activity to shape and improve the service will be required
Responsible for own health, safety and welfare as well as being mindful of the wider team and surrounding colleagues
Training Outcome:
They will be an integral part of the DWP UCR contract as a Customer Service Expert
Employer Description:TP is a global digital business services company. Our global scale and local presence allow us to be a force of good in supporting our communities, our clients, their customers, and the environment. We deliver the most advanced, digitally-powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.Working Hours :Monday- Friday, Rota between the hours of 8.00am - 6.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Job role Warehouse Team Leader- NIGHTS Location Waltham Abbey – EssexSalary £29,172 per annum (£12.96 + £2.00 per hour night suppliment) Hours of work FULL TIME HOURS -Monday to Friday 22:00 -06:00 (37.5 hours per week) About our client Centric Talent is currently recruiting for Warehouse Team Leader to join our clients team at their warehouse in Waltham Abbey. Our client is one of the UK's leading suppliers of bathroom, kitchen and plumbing products, supplying products to retailers up and down the UK.Job Overview:To ensure that all warehouse operations are performed, on time and within budget. Through the allocation of heads to tasks, to meet the needs of the operation, you will be responsible for the safe and efficient receipt, storage and despatch of goods, stock management as well as Health & Safety compliance. All operations should be performed with RLD guidelines. Structure:This role will report directly to the Warehouse Manager but will have a close relationship with other shift supervisors. The ideal person:Enthusiastic & proactive approach with the ability to motivate and encourage othersFlexible attitude, willing to adapt working hours as required based on the business needsCollaborative and willing to be hands-on where requiresCreative problem solverExperience in computer-based operationsFLT counter balance/flexi Bendi experience Key activities and responsibilities:Must have experience of managing a team of warehouse operatives in a fast moving environment.Lead teams responsible for picking and packing, goods in and despatch including staff training and development.Manage the flow of goods in and out of the warehouses in line with business requirements and customer demandsPlan resources to ensure cost-effective productivityDevelop and monitor KPI’s to exceed targets and drive ownership within the teamReview and control Absence and Sickness, time keeping and holidays and where necessary be part of the disciplinary process.Identify, recommend and implement continuous improvements to current processes or proceduresStrive to improve customer service through accuracy and quality (reduction in mispicks/CNF, etc)To complete regular stock counts/PI’s accurately and within the financial boundaries.Ad-hoc projects as required such as moving stock, development of warehouse space. Experience and education:Minimum of 5 years’ experience working in high service level warehouseLeadership and development of Warehouse staffProven success in improving warehouse systems and processesCreative and innovative approach with a high customer service focusExperience of working in high pressured environment handling high number of ordersForklift licence is desirableCompetency in Excel, Word and WMS systemsGood knowledge of health and safety legislation Shift patternMonday to Friday Monday to Friday 22:00 -06:00 (37.5 hours per week)23 days Holiday - increasing to 25 after 3 years If you feel you have the relevant experience then we'd love to hear from you, apply today!....Read more...
Job role Warehouse Supervisor - NIGHTS Location Waltham Abbey – EssexSalary £29,172 per annum (£12.96 + £2.00 per hour night suppliment) Hours of work FULL TIME HOURS -Monday to Friday 22:00 -06:00 (37.5 hours per week) About our client Centric Talent is currently recruiting for Warehouse Supervisor to join our clients team at their warehouse in Waltham Abbey. Our client is one of the UK's leading suppliers of bathroom, kitchen and plumbing products, supplying products to retailers up and down the UK.Job Overview:To ensure that all warehouse operations are performed, on time and within budget. Through the allocation of heads to tasks, to meet the needs of the operation, you will be responsible for the safe and efficient receipt, storage and despatch of goods, stock management as well as Health & Safety compliance. All operations should be performed with RLD guidelines. Structure:This role will report directly to the Warehouse Manager but will have a close relationship with other shift supervisors. The ideal person:Enthusiastic & proactive approach with the ability to motivate and encourage othersFlexible attitude, willing to adapt working hours as required based on the business needsCollaborative and willing to be hands-on where requiresCreative problem solverExperience in computer-based operationsFLT counter balance/flexi Bendi experience Key activities and responsibilities:Must have experience of managing a team of warehouse operatives in a fast moving environment.Lead teams responsible for picking and packing, goods in and despatch including staff training and development.Manage the flow of goods in and out of the warehouses in line with business requirements and customer demandsPlan resources to ensure cost-effective productivityDevelop and monitor KPI’s to exceed targets and drive ownership within the teamReview and control Absence and Sickness, time keeping and holidays and where necessary be part of the disciplinary process.Identify, recommend and implement continuous improvements to current processes or proceduresStrive to improve customer service through accuracy and quality (reduction in mispicks/CNF, etc)To complete regular stock counts/PI’s accurately and within the financial boundaries.Ad-hoc projects as required such as moving stock, development of warehouse space. Experience and education:Minimum of 5 years’ experience working in high service level warehouseLeadership and development of Warehouse staffProven success in improving warehouse systems and processesCreative and innovative approach with a high customer service focusExperience of working in high pressured environment handling high number of ordersForklift licence is desirableCompetency in Excel, Word and WMS systemsGood knowledge of health and safety legislation Shift patternMonday to Friday Monday to Friday 22:00 -06:00 (37.5 hours per week)23 days Holiday - increasing to 25 after 3 years If you feel you have the relevant experience then we'd love to hear from you, apply today!....Read more...
Job role Warehouse Team Leader - PM Late shift Location Waltham Abbey – EssexSalary £12.96 per hour Hours of work FULL TIME HOURS -Monday to Friday 14:00 - 22:00 (37.5 hours per week contracted hours) About our client Centric Talent is currently recruiting for Warehouse Team Leader to join our clients team at their warehouse in Waltham Abbey. Our client is one of the UK's leading suppliers of bathroom, kitchen and plumbing products, supplying products to retailers up and down the UK.Job Overview:To ensure that all warehouse operations are performed, on time and within budget. Through the allocation of heads to tasks, to meet the needs of the operation, you will be responsible for the safe and efficient receipt, storage and despatch of goods, stock management as well as Health & Safety compliance. All operations should be performed with RLD guidelines. Structure:This role will report directly to the Warehouse Manager but will have a close relationship with other shift Team Leaders. The ideal person:Enthusiastic & proactive approach with the ability to motivate and encourage othersFlexible attitude, willing to adapt working hours as required based on the business needsCollaborative and willing to be hands-on where requiresCreative problem solverExperience in computer-based operationsFLT counter balance/flexi Bendi experience Key activities and responsibilities:Must have experience of managing a team of warehouse operatives in a fast moving environment.Lead teams responsible for picking and packing, goods in and despatch including staff training and development.Manage the flow of goods in and out of the warehouses in line with business requirements and customer demandsPlan resources to ensure cost-effective productivityDevelop and monitor KPI’s to exceed targets and drive ownership within the teamReview and control Absence and Sickness, time keeping and holidays and where necessary be part of the disciplinary process.Identify, recommend and implement continuous improvements to current processes or proceduresStrive to improve customer service through accuracy and quality (reduction in mispicks/CNF, etc)To complete regular stock counts/PI’s accurately and within the financial boundaries.Ad-hoc projects as required such as moving stock, development of warehouse space. Experience and education:Minimum of 5 years’ experience working in high service level warehouseLeadership and development of Warehouse staffProven success in improving warehouse systems and processesCreative and innovative approach with a high customer service focusExperience of working in high pressured environment handling high number of ordersForklift licence is desirableCompetency in Excel, Word and WMS systemsGood knowledge of health and safety legislation Shift patternMonday to Friday 2pm - 10pm 23 days Holiday - increasing to 25 after 3 years If you feel you have the relevant experience then we'd love to hear from you, apply today!....Read more...
Job role Warehouse Supervisor - PM Late shiftLocation Waltham Abbey – EssexSalary £12.96 per hourHours of work FULL TIME HOURS -Monday to Friday 14:00 - 22:00 (37.5 hours per week contracted hours)About our clientCentric Talent is currently recruiting for Warehouse Supervisor to join our clients team at their warehouse in Waltham Abbey.Our client is one of the UK's leading suppliers of bathroom, kitchen and plumbing products, supplying products to retailers up and down the UK.Job Overview:To ensure that all warehouse operations are performed, on time and within budget. Through the allocation of heads to tasks, to meet the needs of the operation, you will be responsible for the safe and efficient receipt, storage and despatch of goods, stock management as well as Health & Safety compliance. All operations should be performed with RLD guidelines. Structure:This role will report directly to the Warehouse Manager but will have a close relationship with other shift Team Leaders. The ideal person:Enthusiastic & proactive approach with the ability to motivate and encourage othersFlexible attitude, willing to adapt working hours as required based on the business needsCollaborative and willing to be hands-on where requiresCreative problem solverExperience in computer-based operationsFLT counter balance/flexi Bendi experience Key activities and responsibilities:Must have experience of managing a team of warehouse operatives in a fast moving environment.Lead teams responsible for picking and packing, goods in and despatch including staff training and development.Manage the flow of goods in and out of the warehouses in line with business requirements and customer demandsPlan resources to ensure cost-effective productivityDevelop and monitor KPI’s to exceed targets and drive ownership within the teamReview and control Absence and Sickness, time keeping and holidays and where necessary be part of the disciplinary process.Identify, recommend and implement continuous improvements to current processes or proceduresStrive to improve customer service through accuracy and quality (reduction in mispicks/CNF, etc)To complete regular stock counts/PI’s accurately and within the financial boundaries.Ad-hoc projects as required such as moving stock, development of warehouse space. Experience and education:Minimum of 5 years’ experience working in high service level warehouseLeadership and development of Warehouse staffProven success in improving warehouse systems and processesCreative and innovative approach with a high customer service focusExperience of working in high pressured environment handling high number of ordersForklift licence is desirableCompetency in Excel, Word and WMS systemsGood knowledge of health and safety legislation Shift patternMonday to Friday 2pm - 10pm 23 days Holiday - increasing to 25 after 3 years If you feel you have the relevant experience then we'd love to hear from you, apply today!....Read more...
Configuring in-house software
Formatting spreadsheets - Excel data import
Building/testing/fixing hardware
Supporting the team and technicians
Supporting inbound calls from customers
Troubleshooting
Training:
You will work towards a Level 3 Information Communications Technician Apprenticeship delivered by VQ Solutions
You will have a dedicated VQ Mentor, and will also be supported internally by your manager
During this apprenticeship, you will develop a portfolio, attend workshop sessions and have monthly reviews
All apprenticeship work will be completed during working hours
Training Outcome:Full-time Technical Engineer.Employer Description:Club Control is one of the largest providers of custom management products and software solutions to the social club sector in the UK. Our customer base is national and we have offices located in Chester and London. We have a combined industry experience of over 50 years and really know how clubs work and how they operate. Drawing on this knowledge we design our products specially for clubs so they make YOUR job easier, faster and more accurate and in turn make your club more efficient, more secure and MORE PROFITABLE. We believe in service and are proud of the back up support we provide our customers. Our dedicated service line and advisors are available between the hours of 09:00 and 23:30 365 days a year. We also have state of the art custom remote support meaning we can train, diagnose, and fix instantly over the internet, ensuring you receive seamless support.Working Hours :Monday to Friday, 09:00 - 17:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Logical,Good time management,Ability to prioritise,Interest in building hardware....Read more...
Carrying out foundation tasks common to all service and repair procedures
Contributing to a safe working environment
Accessing information such as wiring diagrams and technical data
Using complex diagnostic, mechanical and electrical measuring equipment
Removing, repairing/replacing components to manufacturer’s specification
Applying advanced diagnostic principles and logical problem-solving techniques
Training:Level 3 Motor Vehicle Service and Maintenance Technician (light vehicle) apprenticeship standard:
Level 2 Functional skills in English & maths (if required)
Please note: Off the job training is on a residential basis. Travel and accommodation costs covered by the employer.Training Outcome:
Once qualified, there may be the chance for progression within the company
Employer Description:Established in Milton Keynes in 2002, we have subsequently grown to be an award-winning company and a leading Toyota dealer group in the UK, with branches in Bedfordshire, Buckinghamshire, Cambridgeshire, Essex, Hertfordshire, Norfolk, Northamptonshire, Oxfordshire, Staffordshire, Suffolk and the West Midlands.
From day one, our foremost objective has been to offer complete customer satisfaction to all our customers. This has enabled us to build a large and loyal database of valued customers, supporting our rapid expansion to a number of dealerships covering an extensive area in the South East, East of England and the West Midlands.Working Hours :Monday - Friday, between the hours of 8.00am and 6.00pm, shifts to be confirmed. May include Saturdays on a rota basis.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
As an apprentice with Link3 Recruitment, you’ll gain hands-on experience in a fast-paced recruitment environment while learning key skills in administration, customer service, and sales support. An average day or week could include tasks such as:
Supporting candidate management - helping with registrations, uploading documents, and ensuring compliance checks are completed accurately
Assisting with recruitment activity - posting job adverts, managing applications, speaking to candidates, and helping to match them to suitable roles
Providing team support - answering phones, updating the database (CRM), preparing candidate packs, and assisting consultants with bookings and placements
You’ll also get involved in team meetings, learn how recruitment targets are achieved, and gradually take on more responsibility as your skills and confidence grow
Training:Business Administrator Level 3.
Apprentices will be allocated a Trainer Assessor and training will be planned and delivered in conjunction with the employer to meet the individual needs of the apprentice.
The apprentice will spend 20% of their working hours in off the job activities and training. On the job and off the job training will be delivered in the workplace.Training Outcome:To be discussed at interview.Employer Description:Link3 Recruitment is an award winning recruitment and training
agency which operates across the East Midlands within the
education sector. We are currently providing an unrivalled service
to multi-academy trusts, nurseries, academies, primary schools,
secondary schools and all other educational institutions.Working Hours :Monday to Friday, 8am to 4pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Motivation & dedication,Drive and commitment,Confidence and resilience....Read more...
This role will have the opportunity to work with the school and the wider Ark IT team to provide excellent customer centric, proactive and reactive support to ensure the continuous availability of the IT equipment within the SLA’s and KPI’s as defined.
Ark is committed to safeguarding and promoting the welfare of children and young people; all successful candidates will be subject to an enhanced Disclosure and Barring Service check. Ark Schools are committed to attracting, developing and retaining a diverse workforce, with a broad range of backgrounds, experiences and perspectives.
Duties and key responsibilities:
Assess incoming incidents and prioritise work according to timescales and processes
Keep accurate and timely records within the incident monitoring system, making sure that the end user receives feedback at all times on the progress of faults and changes
Carry out technical investigation support calls and escalate to the local technical team where Apprentice Requirements/Job Description issues require escalation
Maintain spare IT stock, warranties and software licences in accordance with the asset register Instigate hardware swap outs within the timescales set out by the available SLA to maintain service availability on failed devices
Arrange and repair (where required) equipment under the terms of the warranty agreement on specific hardware
Training Outcome:The opportunity may offer a permanent role upon completion of the apprenticeship if available.Employer Description:Ark is an education charity that exists to make sure that all children, regardless of their background, have access to a great education and real choices in life.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Communication skills,Attention to detail,Customer care skills,Team working....Read more...
As part of the team, you will be allocated a number of tasks and will be required to plan your working day to maximise productivity and ensure company targets are met daily.
This is a great opportunity for the right candidate to showcase their skills and have a direct influence in the success of a business that values its employees and their contributions and supports them in their development.
Key Responsibilities:
Support the Service Delivery Managers on Customer Accounts, helping to progress DECs, (Display Energy Certificates), & where required, RR's (Recommendation Report), to successful completion.
Actively monitor pipe drive jobs that enter into awaiting data, feeding them back to the customer through agreed escalation processes and chase to a conclusion.
For instructions that are for individual sites where there is missing data, produce call lists for the scheduling team and monitor progress to ensure successful receipt of energy data.
Support the energy accounts team with DEC-related queries ranging from identifying issues with certificates to the resending of jobs.
As required, upload completed certificates to customer portals and assist with the upload of customer invoices.
Upload new DEC orders onto Pipedrive, ensuring all necessary information is correct, including but not limited to "DEC Year", "Title", "Purchase Order" and "Value".
Support the production DEC Certificates and Recommendation reports, including reviewing data and issuing to the customer.
Assist the business with developing reports and building databases using Power BI and Metaverse.
Ensure DEC's are being printed and sent to the customer.
Targets and Key Performance Indicators are:
To ensure services are delivered in line with customer expectations & SLA's.
To maintain good customer feedback.
To escalate any issues within the business.
To ensure business management platforms, including CRM and Pipedrive, are up-to-date at all times.
To ensure all account plans are kept up to date.
To provide excellent customer service to all end users.
The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your role within the organisation and the overall business. Training:As a business administration apprentice, you will complete the following qualifications as part of your Apprenticeship:
Level 3 Business Administrator apprenticeship standard.
Level 2 Functional Skills Maths and English if required.
You will also develop the skills, knowledge and behaviours required to work within an office environment.
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills.
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times.
Assessment is through a variety of methods, including observations in the workplace, witness testimonies, product evidence and professional discussions.
All evidence will be logged to your electronic portfolio.
Training Outcome:
Great prospects for progression to a full-time position for the right candidate upon completion of the apprenticeship.
Employer Description:Compliance365 are a growing specialist independent energy consultancy providing a range of professional services from Domestic & Commercial EPCs to Energy and Carbon Audits.
At Compliance365, we believe our strongest asset is our people and are always looking for motivated, ambitious, passionate people to join our company and be part of our continuous success. Our aim is to build a long-term sustainable environment where we all work hard, enjoy our work and continually develop our skills. We take a genuine interest in the future path of our employee’s careers and their work-life balance.Working Hours :Monday to Friday, 9.00am - 5.00pm. Half hour lunch.Skills: Communication skills,Attention to detail,Customer care skills,Team working,Initiative,Proactive,Highly Organised,Self Motivated....Read more...
Customer service: answering, screening, and transferring inbound calls
Account management of existing customers, ensuring excellent customer relations
Preparing customer quotes, processing, and uploading documents onto company systems
General office duties and administration
Providing administrative support to the management team as required
Performing data entry tasks related to customer orders, dispatch, etc.
Training:Training will be provided by Solihull College and an assessor will be allocated to support you. Coaching in the workplace, on teams as well as scheduled sessions at the Solihull campus and time spent training will be part of the agreed working hours. At the end of your training, you will complete a project, a portfolio of evidence and discussion to gain a level 3 Business administrator apprenticeship. Training Outcome:Progression into permanent position with the possibility of further training in the future.Employer Description:An exciting opportunity for someone looking to build a long-term, multi-skilled career with the potential to progress into a full time role within a fast-growing company.Working Hours :Monday , Tuesday, Thursday, Friday, 08:00 - 14:00.
Wednesday, 09:30-15:30 - off the job training day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,time management,Accuracy,Data entry skills,Managing tasks....Read more...
Engage with customers via outbound and inbound phone calls to understand and address concerns that may lead to cancellation
Deliver tailored solutions to retain customers and promote long-term satisfaction
Use effective questioning and listening skills to identify root issues and resolve them promptly
Accurately document customer interactions and account updates using our CRM system
Identify opportunities to upsell relevant products or services based on customer history and preferences
Handle objections and resolve high-level complaints with confidence and professionalism
Maintain high standards of phone etiquette and a positive, customer-first attitude in every interaction
Collaborate with team members to share insights and improve retention strategies
Training:
Training delivered on/off the job
Functional skills
Training Outcome:Potential to progress in the department to Team leader or Management roles in the future.Employer Description:At SnackVerse, we're more than just snacks — we’re about delivering exceptional experiences with every bite. We’re a passionate, energetic team that believes in great snacks and even greater service. When you join us, you’re not just taking on a job — you’re becoming part of a community that values creativity, ownership, and customer obsession.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental....Read more...
Overview of RoleH&M Distribution Limited are offering an exciting opportunity for an experienced HGV Class 2 Driver (Cat C) to join their team. As one of the leading suppliers of distribution services within the UK we are currently expanding our team within our St Neots depot, offering full time permanent positions, as well as a competitive pay rate, additional bonuses, incentives, and the opportunity to earn overtime.You will perform daily multi-drop deliveries in the MK and SG postcode areas, covering the pallet network delivery areas, and you will communicate with the Depot Manager and Transport Team on a daily basis to ensure deliveries and collections run smoothly. We believe the value of work-life balance; therefore, you will be required to work Monday to Friday, start and finish times, working hours, and shift patterns are staggered.You must have a valid, current HGV licence, a drivers CPC, and a solid awareness of the law relating to driver's hours regulations and tachographs in order to be considered for this position.Benefits & Incentives·Competitive Pay Rate and Overtime paid over 45 hours28 Days Annual Leave, 1 Additional Day off for your Birthday and Additional Holidays for Length of Service.·The ability to purchase additional holidays through our Holiday Purchase Scheme.·Length of Service BonusDeath in Service·Free Company UniformTraining and Development Programmes (Progression to Class 1 available)Company Pension Scheme· Wellbeing & Counselling ProgrammeFree Onsite ParkingResponsibilities
Ensure all aspects safety and customer site rules are adhered to.To drive defensively and fuel efficiently at all times.Ensuring all delivery and collection notes and paperwork are correct.Provide accurate paperwork relevant to debriefing of allocated jobs.Ensuring all transport legislation including driver’s hours and vehicle defect reporting is adhered to.Provide an exceptional standard of service to our customers.To carry out any other reasonable request as detailed by the Transport Management Team.Maintain cleanliness of company vehicles and wear uniform and any PPE provided
Requirements:
A current and valid HGV LicenceAt least 6 months of experience driving on UK roadsDrivers CPC card essentialAn understanding of the law relating to drivers’ hours regulations and tachographThe ability to work with minimum supervisionGood communication and organisational skillsExcellent customer service skills
Salary: £38,467.78 per annum (45 hours at £14.09ph and 5 hours at overtime rate)+ Weekly performance/attendance bonus at £27.50Option to work occasional Saturdays, at a day rate of £150.Regular Overtime available, paid at £21.14 per hour for hours undertaken in excess of 45 per week.Location: St Neots, PE19 8GAJob Type: Full-timePay: £14.09 per hourExpected hours: 50 per weekSchedule:
10 hour shiftDay shiftMonday to FridayOvertime
Ability to commute/relocate:
St. Neots PE19 8GA: reliably commute or plan to relocate before starting work (preferred)
Experience:
Driving: 2 years (required)
Licence/Certification:
Driver CPC (required)
Work Location: In person....Read more...
Position: Head of Department Residential Property
Location: Liverpool
Salary: DOE
Hybrid working available
Overview:
Our client, a highly regarded and forward-thinking legal services provider, is seeking an experienced and inspiring legal leader to join their Residential Property division. This is a fantastic opportunity for a dynamic legal professional to play a key leadership role in a fast-evolving, client-centric business. Youll be at the forefront of driving service excellence, team development, and operational performance.
The Role:
As Head of Legal Services, you will be responsible for delivering exceptional legal services tailored to client needs, ensuring full compliance with both internal policies and external regulatory requirements. Representing the firm as a true ambassador, you will promote its services with professionalism and integrity.
Key Responsibilities:
- Provide inspirational leadership across the department, fostering a culture of empowerment, accountability, and high performance.
- Develop and maintain open, effective communication channels within and across teams, building a cohesive, collaborative working environment.
- Lead your team through ongoing change as the property market and business processes evolve, ensuring clarity, engagement, and alignment with company goals.
- Champion a strong client-first culture, balancing legal excellence with a focus on the customer experience.
- Drive continuous improvement by turning complaints into opportunities for learning and service enhancement, working closely with the Compliance Officer for Legal Practice (COLP).
- Leverage internal technical expertise and reporting tools to support operational decision-making and ensure the team is resourced effectively and efficiently.
- Collaborate with the Finance team to maintain accurate 12-month forecasts and align staffing levels with business needs.
- Build strong internal and external relationships to enhance service delivery and grow the client base.
Candidate Profile:
- Qualified Solicitor, CILEX, or Licensed Conveyancer
- Minimum of 4 years PQE
- Proven leadership and management experience within a legal environment
- Strong people management, communication, and interpersonal skills
- Commercially aware with a strategic mindset and ability to network effectively
- Committed to delivering excellent client service and driving team development
Whats on Offer:
- 25 days holiday plus bank holidays
- Employee referral bonus scheme
- Health cash plan fully covered
- Company pension scheme
- Death in service benefit
- Employee Assistance Programme
- Hybrid/flexible working options with full home office setup provided
- Unlimited access to professional development via the in-house training academy
If this role sounds of interest call Rebecca on 0151 2301 208 or send across your up to date CV to r.davies@clayton-legal.co.uk....Read more...
Assistant Restaurant Manager Salary: £28,600 per year Location: Rutland Job Type: Full-time, PermanentI am partnering with a highly regarded hospitality business in Oakham to recruit an Assistant Restaurant Manager to join their Food & Beverage team. This is an exciting opportunity for an experienced hospitality professional to support the management of the restaurant and bar, afternoon teas, and private events, delivering exceptional guest experiences in a beautiful setting.Key Responsibilities:
Act as the first point of contact for guests, ensuring high standards of service in a professional yet welcoming mannerAssist in managing the daily operations of the restaurant and bar, maintaining a clean, well-presented environmentSupport the training, development, and mentoring of junior team members to maintain consistent quality and performanceHandle cash, card transactions, till operations, and end-of-shift reconciliationsPrepare and serve beverages including coffee, soft drinks, cocktails, and alcoholAdvise guests on food and beverage pairings and provide guidance to the team on service standards and product knowledge
Skills & Experience:
Experience in a supervisory or management role within a food & beverage or hospitality environmentStrong customer service skills with an eye for detailKnowledge of high-end food, wines, cheeses, and cocktailsAbility to lead and motivate a team to deliver consistent service standardsPassionate about creating memorable guest experiencesEnergetic, enthusiastic, and proactive
Benefits:
Competitive salary of £28,600 per year28 days holiday (increasing with service up to 33), including bank holidays40-hour working week with flexible shifts including mornings, evenings, and weekendsEmployee discounts and complimentary meals while on dutyFree on-site parkingAccess to 24-hour Employee Assistance Programme
This role is based in Oakham, so candidates should be able to reliably commute or be open to relocation.....Read more...
Assistant Restaurant Manager Salary: £28,600 per year Location: Rutland Job Type: Full-time, PermanentI am partnering with a highly regarded hospitality business in Oakham to recruit an Assistant Restaurant Manager to join their Food & Beverage team. This is an exciting opportunity for an experienced hospitality professional to support the management of the restaurant and bar, afternoon teas, and private events, delivering exceptional guest experiences in a beautiful setting.Key Responsibilities:
Act as the first point of contact for guests, ensuring high standards of service in a professional yet welcoming mannerAssist in managing the daily operations of the restaurant and bar, maintaining a clean, well-presented environmentSupport the training, development, and mentoring of junior team members to maintain consistent quality and performanceHandle cash, card transactions, till operations, and end-of-shift reconciliationsPrepare and serve beverages including coffee, soft drinks, cocktails, and alcoholAdvise guests on food and beverage pairings and provide guidance to the team on service standards and product knowledge
Skills & Experience:
Experience in a supervisory or management role within a food & beverage or hospitality environmentStrong customer service skills with an eye for detailKnowledge of high-end food, wines, cheeses, and cocktailsAbility to lead and motivate a team to deliver consistent service standardsPassionate about creating memorable guest experiencesEnergetic, enthusiastic, and proactive
Benefits:
Competitive salary of £28,600 per year28 days holiday (increasing with service up to 33), including bank holidays40-hour working week with flexible shifts including mornings, evenings, and weekendsEmployee discounts and complimentary meals while on dutyFree on-site parkingAccess to 24-hour Employee Assistance Programme
This role is based in Oakham, so candidates should be able to reliably commute or be open to relocation.....Read more...
Workshop Operative Salary: £27,116 paBirmingham Service centreHours 8.00am-5.00pm Monday-FridayJob purpose:Working from our Birmingham depot to enable the Company to achieve the agreed contractual standard of service required by completing training in the workshop decontaminating, reconditioning and repairing wheelchair equipment.Key Responsibilities:
Decontaminating, reconditioning, repairing Powered & Manual wheelchairs to a high standard.Assisting with goods in, unpacking and checking delivered equipment.Ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base.Maintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies. Always wear your uniform and ensure it is always kept clean and laundered.Prioritise and organise your workload, referring to Line Manager as and when appropriate.Be responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook.Agree to undertake all training offered that is necessary to maintain the skills required for this role.
Qualifications:
Able to move and handle loads and equipment safely.An awareness and understanding of people with disabilities.Flexible approach to working conditions and working environment change.Ability to use own initiative within set boundaries of the role.Ability to use a mobile phone to relay photographs.Good written and verbal communication skills.Ability to relay clear instructions to clients.Basic computer skills for diagnostic purposes.Full UK driving license.
Physical demands of the job:
Moving and handling of equipment and accessories following handling guidelinesStanding at a bench to workKneeling/crouchingUse of ramps and any other agreed moving equipment.
Most challenging/difficult part of the role:
Flexible working/responsive to changing priorities as set by Line Manager or Customer Service team.Committing to being available for short notice overtime if required necessitated by emergency response requirements.
Confidentiality:Carrying out the work involved with this position, the employee will become party to confidential information including service user information. It is of paramount importance that all information is kept on a private and confidential basis and not disclosed to any other person.Health and Safety:The post holder is required to take reasonable care for his/her own health and safety and that of other persons who may be affected by his/her acts or omissions. The post holder is also required to co-operate with supervisory and managerial staff to ensure that all relevant statutory regulations, policies, codes of practise and departmental safety procedures are adhered to, and to attend relevant training programmes.Prevention and Control of infection:The prevention and control of infection is an integral part of the role of all Ross Care personnel. Staff members will contribute to the prevention and control of infection through standard infection control practises and compliance with the Company infection control policy.Service user/other agency/public engagement and involvement:Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment.Ross Care will be an equal opportunities employer. Its aim will be to ensure that neither applicants nor employees receive less favourable treatment on the grounds of sex, marital status, disability, religion, creed, colour, race, nationality, ethnic origins or social background, or are disadvantaged by conditions or requirements that cannot be shown to be justifiable. INDLS ....Read more...
