Answer telephone calls, helping where possible and transfer calls internally
Office admin support
Carrying out document checks on reception
Processing timesheets
Chasing outstanding payroll documents
Scanning and photocopying
Data inputting
Collating and recording data
Producing and chasing invoices
Training:
Business Admin Level 3
Functional Skills in English and Maths if required, sessions will be delivered online in 1 hr weekly sessions
End Point Assessment
Training Outcome:
Full-time position within the company
Employer Description:At FT Recruitment, we match the best individuals to the best recruitment roles - simple. We are recruitment experts and as such, we understand the dynamics of the industry allowing us to provide an ethical, professional and efficient recruitment service for both candidates and clients.Working Hours :Monday to Friday, between 8am till 5pm. (Exact shifts TBC)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Creative,Initiative,Confident Telephone Manner,Self-Motivated....Read more...
Provide 1st line IT Support to customers who seek IT support
Logging helpdesk issues and escalating when necessary
Remote access troubleshooting
Configuring systems and updating software
Make sure that the company CRM system is updated
Answering customer tickets through a ticketing system and speaking over the telephone responding to inquiries from password resets to backups
Training:As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment.
You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or in-person.
Throughout your time as an IT Support Technician apprentice, you will develop a mix of hard and soft skills. You will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service.Training Outcome:
This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Support Technician
Employer Description:Evolve Managed Network Solutions offers proactive and human-centric digital solutions to keep your business running smoothly 24/7/365. With smart systems and agile procedures, we identify and fix problems before you even notice them.
Our four primary services – Business Connectivity, Guest Wi-Fi, SD-WAN and IT Support – provide one-stop solutions for all your telecom needs. Our patented SD-WAN technology allows us to deliver top-notch hardware with software-defined WAN paths that offer layers of redundancy, ensuring high availability and cloud-based control.Working Hours :Monday- Friday
(40 hours per week)
Weekly Rota:
7:00am to 4:00pm, 8:00am to 5:00pm, or 9:00am to 6:00pmSkills: Communication skills,IT skills,Customer care skills,Problem solving skills....Read more...
The role includes:
Assessing the customer’s requirements and identifying the right delivery solution.
You will then select and assign the most appropriate Courier to make the delivery, exceeding our customers’ expectations.
Quality control of all orders.
Working with other members of the team to ensure all documentation is completed, recorded & processed correctly for the timely & accurate customer invoices to be generated and payments to the drivers.
This role will be working with our Courier network and the Controllers are key to our model.
Training Outcome:
80% of our colleagues are currently engaged in some form of career development programme, funded by the company and the apprenticeship will only be Step One on what we believe, and hope will be a long pathway of development with us.
Employer Description:Today Team is a market leader in the time-sensitive/same day Courier Delivery Sector, we punch massively above our weight. Our 19 years of history is a story of unprecedented success and growth built on service excellence. We may not be the biggest, but we are, we would argue, certainly among the best. Put simply, our customers use us because they know we are amazing at what we do and are happy to pass the word about us. And we are continuing to grow. This means we are really needing to bring in new people to help us to continue to deliver.
To date our success has come through exceeding our customers’ expectations with a record of delivering on time and as promised, well over 99% of times in the past 12 months alone. This has been achieved largely because of the quality and professionalism of our outstanding and growing Logistics Team and we are looking for someone who can fit right in with this excellent group and grow with us
We have a great record in developing Apprentices, and we are looking to do so again.Working Hours :Monday to Friday, 09.00 - 17.00.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Team working,Patience....Read more...
Skills an apprentice will learn (during on job and off-site training programme)
Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate
Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences
Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers
Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and/or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections
Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively
Closing Sales: Be attuned to verbal and non-verbal buying-signals and move to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement
Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation
Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively
Collaboration and teamwork: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral
Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively
Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction
Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems
Technical Engineering insight and practical knowledge of the Speciality Gas Industry Sector and equipment used herein supplied and manufactured by Spectron GCS (UK) Limited
Training:
Level 4 Sales Executive apprenticeship, including group and one-to-one sessions with a dedicated apprenticeship tutor
Coventry-based
Functional skills in maths and English (if required)
Training Outcome:Spectron Gas is part of Messer Gases Group of Companies and as such has around 11,500 employees around the world with operations globally so there are a number of progression avenues available, it also runs the MEC academy for younger employees to meet and go on training around the world for their personal development.
Achievement of the standard meets the eligibility requirements for Sales Certification at Level 4 with the Institute of Sales Professionals (ISP).Employer Description:Spectron is a global player in the manufacture and supply of gas handling equipment into many differing industrial markets, it is part of Messer Gases the largest privately owned Gas supplier in the worldWorking Hours :Monday - Friday, hours to be confirmed at interview stage.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative....Read more...
As a Cyber Security apprentice, your role will involve implementing a range of practices and technologies designed to safeguard sensitive information, ensure privacy, and maintain the integrity and availability of our data.
Example roles include:
Customer Account Security Management - Managing cyber risks, developing and maintaining security policies, ensuring compliance with standards, documenting processes, and completing assurance questionnaires for customer support
IP Network Analyst - Designing and building secure customer IP networks, developing detailed documentation, conducting hardware and software testing, and providing technical support for troubleshooting and resolving network issues
Service Desk Advisor - Providing comprehensive support by professionally handling communications, logging and prioritising incidents, offering first-line support, driving resolution with third parties, supporting internal systems, achieving quality SLAs and KPIs, and assisting with root cause analysis
SOC Analyst - Monitoring SIEM systems and threat intelligence, managing firewall and IPS services, handling incident tickets and customer liaison, and assisting in producing security reports
Effective communication will be key to your success. Your ability to convey information clearly will ensure smooth communication and efficient decision-making.
Feel like you might not have the skills? No worries! This role is an apprenticeship program designed to help you learn and grow into the position. We encourage you to apply - you might be the perfect fit!
Apprenticeships aren’t what they used to be. These days, they’re a platform for your generation to go on and own the future, and frankly, we love to see it.
This role comes with a Level 4 Cyber Security Technologist Apprenticeship, and we partner with a fantastic learning provider to support you all of the way.Training:Digital and Technology Solutions Professional Level 6.
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Once you have successfully completed the apprenticeship and have your qualification we will continue to support your career journey with Vodafone UK.Employer Description:We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.
At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.Working Hours :37.5 working hours a week with potential shift rotations. Exact working days and hours TBCSkills: Communication skills,Customer care skills,Problem solving skills,Analytical skills,Team working,Non judgemental....Read more...
General duties including (full training will be provided):
- Order Processing & Management:
Accurately process sales orders from initial enquiry through to delivery.
Update customers on order status and delivery schedules.
Liaise with internal departments (such as warehouse, logistics, and finance) to ensure smooth execution of orders.
Processing of credit card payments over the phone.
- Customer Service Support:
Handle incoming calls and emails from customers all around the world, providing product information and resolving queries.
Maintain strong customer relationships by responding to requests efficiently and professionally.
Assist in managing customer accounts, including credit checks and maintaining account information.
- Sales Support:
Work closely with the sales team to provide administrative support, including preparing quotes, order confirmations and sales reports.
Attending trade exhibitions (1-2 per year), which includes some time away from home.
Update CRM systems with accurate customer data, leads, and sales activities.
- Reporting & Data Analysis:
Generate sales reports and track performance metrics for internal use and management review.
Monitor stock levels and coordinate with the procurement team to ensure availability of products.
- Documentation & Compliance:
Ensure all sales documentation, including contracts, quotations, and orders, is accurately filed and compliant with company policies.
Assist with the preparation of tenders and bids for key customers.Training:On the job training will be done at our head office for the role itself.
4 days a week in the workplace and 1 day a week at collegeTraining Outcome:Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate. There are several opportunities for career progression on completion within the group. TRS/Certex are part of a much larger group which would open the doors to further job roles down the line.Employer Description:TRS are a division of Certex UK, and a manufacturer of safety harnesses for all aspects of motor racing, from club level through to professional teams. TRS also manufacture non-motorsport harnesses for other industries such as marine, military and light aviation. TRS are the UK’s leading harnesses manufacturer.Working Hours :Monday -Thursday 8:30am – 5pm. Friday 8:30am – 3:15pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
We are looking for a business administration apprentice to join our existing busy team. We are looking for a professional, capable and motivated individual to provide proactive support to the Office Manager. This apprenticeship role is ideal for someone who enjoys being busy, has plenty of initiative, is confident and high energy.
MAIN DUTIES AND KEY RESPONSIBILITIES
To represent the company in a professional manner, and to understand and focus on the company’s vision.
To maintain Confidentiality at all times.
To develop and maintain effective recording of administrative processes, every call must be logged and details are crucial.
To be able to implement and maintain recording and reporting systems in line with company requirements.
To be able to prioritise and organise own workload effectively.
Responsible for ensuring effective communication with service stakeholders including but not limited to Care and Support workers.
Conduct as required one to one discussions with Care Workers highlighting any ongoing issues to management.
Professionally liaise with Family, Next of Kin, GP’s, Social Workers, Local Authority Commissioners, Care Quality Commission and other Health Professionals at all times.
To monitor and evaluate Care Workers as part of a routine approach to regular supervision, in response to particular concerns, or as directed otherwise.
To support Care Workers in their role through providing guidance where necessary.
To ensure that all care staff receive the necessary support, in a way that is culturally and ethnically sensitive and reflects their needs in relation to their age, gender, sexuality, social class, disability and / or religious belief.
To ensure all relevant communication records are uploaded to Company Computer Software Programme and Care Hub.
Participate in a variety of quality monitoring methods, including postal and telephone surveys, evaluating staff and service user satisfaction.
Complete and monitor electronic MAR charts dashboard and take any action from findings. Report further to the relevant person.
Monitor and input relevant entries within our Company Computer Software and Care Hub, analyse for trends and where identified report to line manager.
To undertake duties appropriate to the scope of the position as maybe required from time to time.
Training:On-the-job training is delivered by the employer.
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and Mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.
Identify, track and support 6 hours off-the-job training activities.
Quarterly formal progress review meetings, identifying learning achievements and next steps.Training Outcome:Upon successful completion of the apprenticeship, there may be the opportunity to proceed to Social Care Management.Employer Description:Quality First and Foremost Care is an independent provider of Home (Domiciliary) Care to people living at home. Our passion and focus are providing high-quality person-centered care, treating all our Service Users with dignity and respect, and ensuring their safety, health and well-being.Working Hours :Monday to Friday between 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Non judgemental,Remain calm under pressure,Interpersonal skills....Read more...
At Babcock, defence logistics is more than just moving goods - it's about ensuring that our servicemen and women have what they need, when they need it, wherever they are in the world. As an LGV Driver Apprentice at Devonport Royal Dockyard, you will play a key role in this mission, learning how to safely deliver loads on time and provide reliable passenger transport services for both Babcock and our Royal Navy customers. Whether moving critical supplies or transporting people, your role will be vital in keeping operations running smoothly.
Safety is at the core of our logistics operations. Throughout your apprenticeship, you will learn how to maintain the integrity of your load and vehicle by performing essential vehicle checks, applying safe load restraint procedures, and practicing fuel-efficient driving. You will also gain a thorough understanding of workplace health and safety regulations, the highway code, traffic legislation, and working time directive laws.
As an LGV Driver, you will interact with a wide range of people daily, including transport planners, transport managers, fellow drivers, and customers. You will master the art of providing excellent customer service, using effective communication techniques and problem-solving skills to ensure a high-quality service, even when challenges arise.
Training:
You will train to achieve the Level 2 LGV Driver apprenticeship standard.
Your training will be divided between in-person sessions at our training provider’s premises in Marsh Barton, Exeter, and onsite at Devonport Royal Dockyard (travel costs to Exeter will be covered by Babcock).
After the initial 13-month training period, you will enter the End Point Assessment (EPA) phase for the final three months of the programme. This phase will include a practical driving assessment, a multiple-choice test, and an interview to demonstrate your skills and competence.
As part of your training, you will obtain both the Driver Certificate of Professional Competence (Driver CPC) and the Category C+E licence, which are legal requirements for driving LGVs professionally.
Training Outcome:
By the end of your apprenticeship, you will be ready to take on the role of Transport Operative within our Transport Department at Devonport Royal Dockyard, with a competitive salary of £30,000.
As you progress, you will have the opportunity to further develop your skills and potentially advance to a Senior Transport Operative role. Additionally, you may have the option to obtain your Public Service Vehicle (PSV) licence, expanding your career opportunities across various roles and functions.
We work closely with the Chartered Institute of Logistics and Transport (CILT) to provide all members of our Logistics team with the chance to enhance their professional skills as they advance in their careers. With a wide range of training programmes, leadership development opportunities, and career progression paths, your potential is limitless.Employer Description:Babcock is an international defence, aerospace and security company operating in our focus countries of the UK, Australasia, Canada, France and South Africa, with exports to additional markets with potential to become focus countries. We meet our customers’ key requirements of affordability, availability, and capability by delivering engineering, support and critical systems to defence and civil markets.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,Team working,Initiative,Full, clean driving licence....Read more...
The ideal candidate will play a crucial role in ensuring the smooth operation of our office by providing essential clerical and administrative support. This is an excellent opportunity to gain hands-on experience in a dynamic environment while working towards a nationally recognised qualification. You will receive training and mentorship throughout your apprenticeship, helping you to develop a wide range of skills in business administration.
Your duties and responsibilities in this role will consist of:
Maintaining effective communication through phone etiquette, responding to inquiries and directing calls appropriately
To be the first point of contact for visitors to the office providing a welcoming, efficient reception service (when onsite)
Provide refreshments to visitors when required
Handle data entry tasks into Xero Accounting Software with accuracy and attention to detail
Utilise Google Suite for document creation and spreadsheets
Manage office supplies and ensure the office environment is well-organised
Collaborate with other departments to facilitate smooth operations within the organisation
Work with suppliers to prepare quotations for clients
Using Adobe InDesign to create various documents
Place purchase orders for all areas of the business
Ensuring print orders placed on time to meet deadlines
Create and process customer invoices
Managing the office trello boards
Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this apprenticeship gives you an accredited Level 3 Business Administration qualification, with training in how to:
Use multiple IT packages and systems in order to write letters/emails, perform financial processes and analyse data
Produce accurate records and documents including emails, letters, files, payments, reports and proposals
Exercise proactivity and good judgement, in order to make effective decisions based on sound reasoning
Plan and organise a variety of different tasks in order to manage the expectations of colleagues at all levels
Manage projects, including the use of tools to scope, plan, monitor and report
For a full list of programme modules visit: https://velocity-pt.co.uk/Training Outcome:The role offers long term security and the opportunity to progress into a permanent position.Employer Description:Welcome to Bubble! We’re a friendly, down-to-earth and approachable bunch, all with specialised skills to make Bubble a full-service creative design agency. Branding? Web Design? Digital Marketing? We have you covered.
In 2000 we opened our doors as an offline design agency, and although offline stays deeply in our roots, over the years our services have grown and developed to make sure we can help you with all of your marketing needs. We’re enthusiastic about the projects we work on and take pride in the lasting client relationships we build.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Dispensing of medication to patients
Over counter sales of non-prescription medication
Check and monitor prescription slips
Health & Safety responsibility
Stock rotation
Use of pharmacy software
Data entry relating to medication
Labelling and dispensing
Accuracy and attention to detail
Working within a team environment
Training:
Pharmacy Assistant Level 2 Apprenticeship Standard qualification
Medicine Counter Assistant Course accredited by the General Pharmaceutical Council (GPhc)
Dispensing Assistant Course accredited by the General Pharmaceutical Council (GPhc)
End-Point Assessment (EPA)
In-house training
Training Outcome:
Pharmacy Technician level 3 apprenticeship
A permanent position within the organisation
Employer Description:Founded in 2009, Weston Road Pharmacy has developed and specialised in becoming the first healthcare group to establish a dedicated care home service, alongside our independent, family-run, community chemists throughout the North-West region.Working Hours :Shifts TBC - Monday – Sunday - due to the nature of the business this role will involve an element of weekend working.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
• Assist with tenant communication, including emails and calls• Prepare and manage property documents, contracts, and reports• Update and maintain property management databases and files• Coordinate maintenance requests and track progress• Support scheduling and organization of property inspections• Help with marketing tasks, like updating property listingsTraining:PLEASE BE AWARE THAT THE COLLEGE WORKSHOPS ARE HELD AT SOUTH WOODFORD AND YOU MUST BE PREPARED TO TRAVEL.
College days will be on the 2nd and 4th Tuesday of every month. Training Outcome:Progression within the company.Employer Description:Wintons Real Estate Ltd is a professional property management and lettings company dedicated
to delivering exceptional service for landlords, tenants, and property investors. We handle all
aspects of property management, from tenant sourcing and rent collection to maintenance
coordination and legal compliance. Our experienced team ensures properties are well maintained and occupancy remains high, offering clients peace of mind and tenants a seamless
rental experience. Wintons prioritizes integrity and client satisfaction.Working Hours :Monday – Friday 10am-6pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Preparing accounts
Bookkeeping tasks including administration
Completing purchase ledgers
Gain understanding and complete credit control
Reconciling accounts
Updating spreadsheets for the business
Additional tasks and shadowing of the team to support own knowledge and the business
Training:
Accounts or finance Assistant (level 2) Apprenticeship Standard
AAT Level 2 Certificate in Accounting
You will attend training provided by Coventry and Warwickshie Chamber Training once a week, Commerce House, 123 St Nicholas Street, Radford, CV1 4FD
Training Outcome:
A permanent role within the business with career progression and the opportunity to complete AAT level 3
Employer Description:McGlone Wardzynski Limited have been serving clients in the Coventry, West Midlands, and Warwickshire area and beyond for over 20 years and service businesses, small and large, across many sectors. We work hard to get to know you in order to deliver timely, individual advice on how to improve your business and personal wealth.Working Hours :Monday to Friday, 9.00am - 5.00pm.Skills: IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Meeting and greeting customers
Cash handling
Building professional relationships with customers
Receptionist duties
Booking appointments
Ordering spectacles and contact lenses
Pretesting
Showing spectacle frames to customers, providing feedback suitability
Contact lenses handling
Training:
Optical Assistant Level 3 Apprenticeship Standard qualification
Long term career and promotion prospects
EPA (End-Point Assessment)
This is a full-time role with training delivered remotely to the workplace
Training Outcome:After gaining the Level 3 Optical Assistant qualification, you can study further to become a qualified Dispensing Optician. From there, you can progress and study to become a Contact Lens Optician or Optometrist.Employer Description:Trading as J.A Hicks Optometrist
We provide a personal professional service
We have been established as an independent practice in North Shields for over 35 years.Working Hours :Mon, Tues, Thurs and Fri 9am - 5:15pm
alternate Wed & Sat 9 -12:30
this may change in the futureSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Glasses fashion/ trends aware....Read more...
Create and maintain records organise and minute meetings, responding to and answering inquiries including by letter, maintain office systems and diaries, etc.
Ensure that office machinery, stationery and other office consumables (including basic maintenance of equipment) are ordered in accordance with purchasing procedures.
Respond to enquiries, verbally and in writing, arising from a variety of sources and decide on subsequent action.
Manage manual and computerised records and information. systems, in order to maintain a comprehensive, up to date paper and electronic filing and information system, using standard reports, various software and respond to ad hoc queries, where appropriate. This may include setting up of layouts of documents, flow charts, diagrams, tables and basic analysis of data such as attendance figures and exam results.
Collate pupils reports as required.
Assist in the training of, demonstration of duties to, and giving support to staff and volunteers.
Collecting, accounting for, reconciling and security of petty cash, dinner money, school fund and/or other amounts of cash/expenditure, etc in accordance with Financial Regulations.
Liaise with staff, pupils and parents as appropriate to meet the requirements of the school including the provision of reception service, arranging events, work experience and administering cover for absent teachers.
To promote and implement the School’s Equality Policy in all aspects of employment and service delivery.
Promote and safeguard the welfare of children and young people s/he is responsible for or comes into contact with.
To assist in maintaining a healthy, safe and secure environment and to act in accordance with the school’s policies and procedures.
Training:All training will be conducted on-site in the workplace. A TDR assessor will visit you monthly.Training Outcome:Although a permanent position cannot be guaranteed, candidates who have successfully completed their apprenticeship would be actively encouraged to apply for any appropriate vacancies as they arise across the Trust’s 39 schools.Employer Description:Our Trust is a family of 39 Roman Catholic schools across Newcastle, North Tyneside & Northumberland. We have a shared vision to ensure that all the children in our schools experience the best education possible.
St Cuthbert’s Catholic High School wishes to appoint an Apprentice Administration Assistant to provide administrative support in their welcoming & friendly school.Working Hours :Monday – Thursday 8am – 4pm
Friday 8am – 3.30pm
½ hour lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative....Read more...
Reporting to the Finance & Admin Manager, the main job function will be to supplement the administration support processes within the Service Department. Direct interaction with customers and colleagues will play a major part within this role and as such, excellent communication skills are essential.
Other duties within the role will include:
Handling the booking in/out of customers’ cars/vans/HGV.
Answering phones and connecting calls to the correct department.
Raising of jobs on an in-house bespoke IT System and raising Invoices.
Handling cash and card payments.
Be proficient to cover other team member’s roles to cover holidays/absences.
General Office Maintenance including filing job cards, keeping work spaces clean and tidy at all times.
Training:
Training will be done within the work place, run by Wigan and Leigh College
Training Outcome:
Possible progression within the company on successful completion of the Apprenticeship
Employer Description:Established in 1996, RNB Commercials Ltd is committed to providing a streamlined and independent solution for all vehicle maintenance requirements both on site and offering mobile services to reduce VOR times. We are located within easy reach of the M6, M62 and the larger North West motorway network.
As the largest VOSA test centre in the North West of England, we test over 4,000 vehicles each year. We are a one stop shop, offering mobile workshops, commercial ATF and preparation, private vehicle MOTs, 24 hour roadside assistance, tacho centre, bodyshop and workshop bays.
We are a forward thinking company, with over 20 years commercial experience of working with blue chip companies and independent vehicle operators. We are proud to be one of the largest VOSA test centre in the North West, completing over 4,000 tests each year.
The site offers a fully accredited DVSA ATF Centre, 4 Bay Workshop, Tacho Centre, 3 Bay Bodyshop and a dedicated 4-5-7 MOT Centre on a new site opened in July 2024
Our business operates from a 2.25 acre, purpose-built site, in Skelmersdale, Merseyside, where we are ideally placed to service the M58, M6, M62 and the larger North WestWorking Hours :Monday, Tuesday, Wednesday, Thursday and Friday
8.15am - 4.15pm (8 hours per day)
30mins paid lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative,Patience....Read more...
Want to be part of something new and pioneering? Welcome to the Cellular Network Field Engineer, a new, innovative one stop, multi-skilled engineer.
The CNFE apprenticeship standard is the first of its kind within the telecommunications industry, giving you the foundation to ignite a career in a rapidly evolving environment.
Imagine yourself at the forefront of cutting-edge technology, as you embark on a transformative path to becoming a skilled and sought-after telecommunications engineer.
But this is more than just a job – it's a chance to be a brand ambassador, representing Vodafone's values and providing exceptional service that leaves a lasting impression on our business customers. We're on the hunt for curious minds, those who thrive on solving puzzles, possess the gift of clear communication, and know how to power up the magic of teamwork. Your dedication to creating the ultimate customer experience is what sets you apart and makes you a true champion in the industry.
Safety is our top priority, and we've got your back every step of the way. You'll receive comprehensive training and top-notch personal protective equipment (PPE) to ensure you're equipped to tackle any challenge safely. Plus, we've infused our technology with safety features like collision detection systems, dashcams, and a ground-breaking lone worker solution for remote support – so you can explore with confidence.
The cellular network field engineers provide an essential role in supporting the UK’s 5G rollout, thereby facilitating a reduction in the UK’s carbon footprint and its drive to carbon zero. Cellular network field engineers are highly skilled leaders of the field-based team who install and maintain 4G and 5G electrical and electronic technology on masts in a range of locations and environments. The broad purpose of the role is to develop, maintain and optimise the UK’s mobile network and its infrastructure. This is a highly regulated occupation and the cellular network field engineers will lead the installation of a complete mobile solution. This involves DC and AC electrical systems, fibre cabling, active radio modules and radio frequency (RF) systems being installed whilst working at height.
In their daily work, an employee in this occupation interacts with all external partners in acquisition, design, build, maintenance, and facilities management. They shall communicate with both internal and external functions. Internally they interact with Project Managers, Project Co-ordinators, Rigging Managers, Resource Controllers, Administration, Finance. Externally they will communicate with Site Providers, Landlords and members of the public.
An employee in this occupation will be responsible for installing, optimising, and restoring service across mobile technologies. They maintain the lifecycle of the telecommunications infrastructure for Vodafone UK. They will deliver proactive and reactive management of the mobile telecommunications infrastructure (power, environmental, network equipment, safety systems).
So, if you're ready to redefine what's possible and create a legacy in the digital world, take the leap and unlock a realm of limitless potential through our captivating CNFE apprenticeship. Your adventure starts here.Training:
Cellular Network Field Engineer Level 4 Apprenticeship Standard
At least 20% of your working hours will be spent training or studying
Training Outcome:
Once you have successfully completed the apprenticeship and have your qualification we will continue to support your career journey with Vodafone UK
Employer Description:We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.
At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.Working Hours :Please note that the Field Delivery team operates 24/7, 365 days a year, requiring a flexible attitude towards working hours. This may include shift work or standby rotations, encompassing weekdays, weekends, and night shifts.Skills: Communication skills,Customer care skills,Problem solving skills,Analytical skills,Team working,Non judgemental....Read more...
Want to be part of something new and pioneering? Welcome to the Cellular Network Field Engineer, a new, innovative one stop, multi-skilled engineer.
The CNFE apprenticeship standard is the first of its kind within the telecommunications industry, giving you the foundation to ignite a career in a rapidly evolving environment.
Imagine yourself at the forefront of cutting-edge technology, as you embark on a transformative path to becoming a skilled and sought-after telecommunications engineer.
But this is more than just a job – it's a chance to be a brand ambassador, representing Vodafone's values and providing exceptional service that leaves a lasting impression on our business customers. We're on the hunt for curious minds, those who thrive on solving puzzles, possess the gift of clear communication, and know how to power up the magic of teamwork. Your dedication to creating the ultimate customer experience is what sets you apart and makes you a true champion in the industry.
Safety is our top priority, and we've got your back every step of the way. You'll receive comprehensive training and top-notch personal protective equipment (PPE) to ensure you're equipped to tackle any challenge safely. Plus, we've infused our technology with safety features like collision detection systems, dashcams, and a ground-breaking lone worker solution for remote support – so you can explore with confidence.
The cellular network field engineers provide an essential role in supporting the UK’s 5G rollout, thereby facilitating a reduction in the UK’s carbon footprint and its drive to carbon zero. Cellular network field engineers are highly skilled leaders of the field-based team who install and maintain 4G and 5G electrical and electronic technology on masts in a range of locations and environments. The broad purpose of the role is to develop, maintain and optimise the UK’s mobile network and its infrastructure. This is a highly regulated occupation and the cellular network field engineers will lead the installation of a complete mobile solution. This involves DC and AC electrical systems, fibre cabling, active radio modules and radio frequency (RF) systems being installed whilst working at height.
In their daily work, an employee in this occupation interacts with all external partners in acquisition, design, build, maintenance, and facilities management. They shall communicate with both internal and external functions. Internally they interact with Project Managers, Project Co-ordinators, Rigging Managers, Resource Controllers, Administration, Finance. Externally they will communicate with Site Providers, Landlords and members of the public.
An employee in this occupation will be responsible for installing, optimising, and restoring service across mobile technologies. They maintain the lifecycle of the telecommunications infrastructure for Vodafone UK. They will deliver proactive and reactive management of the mobile telecommunications infrastructure (power, environmental, network equipment, safety systems).
So, if you're ready to redefine what's possible and create a legacy in the digital world, take the leap and unlock a realm of limitless potential through our captivating CNFE apprenticeship. Your adventure starts here.Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Once you have successfully completed the apprenticeship and have your qualification we will continue to support your career journey with Vodafone UK.Employer Description:We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.
At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.Working Hours :Please note that the Field Delivery team operates 24/7, 365 days a year, requiring a flexible attitude towards working hours. This may include shift work or standby rotations, encompassing weekdays, weekends, and night shifts. TBC.Skills: Communication skills,Customer care skills,Problem solving skills,Analytical skills,Team working,Non judgemental....Read more...
Answering the Phone and Redirecting Calls: Manage incoming calls, provide assistance, and direct calls to the appropriate team members.
Booking Sales Jobs: Schedule and coordinate sales jobs for the sales team, ensuring efficient use of resources.
Customer Liaison: Communicate with customers regarding job updates, answer inquiries, and provide exceptional service to enhance customer satisfaction.
General Office Duties: Perform various administrative tasks, including filing, data entry, and maintaining organised records.
Job Pricing Training: Once confident, you will receive training on how to price jobs accurately to support the sales team.
Training:
The successful candidate will obtain a Level 3 Business Administrator Apprenticeship Standard qualification
Online apprenticeship training supported by our skilled tutors
Training Outcome:Potential full time employment for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday - Friday (Hours to be confirmed)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative....Read more...
Shampoo / conditioning hair
Customer Service including making clients drinks / booking appointments
Keeping salon clean and tidy
Training to cut, style and finish, colour and perm hair
Training:
Hairdressing professional Level 2
Functional Skills in maths and English Functional Skills if required
Training will take place at college every other Monday
Training Outcome:
On successful completion of the apprenticeship there may be opportunity for the apprentice to become a full time stylist within the salon
Employer Description:Mavericks was started in Feb 1999 by Sarah Charlton, who was previously managing the Kevin John salon in Stratford upon Avon. In November 2013 we decided to move location, after 13 years, we decided to move to larger premises that would give us a salon with more space and light.
Sarah now as we’ll as her duties in the salon, works for REF Vegan Hair care as Education manager, this is an up and coming Swedish hairdressing brand.
Check it out on www.refhaircare.co.uk
The salon was set up with one thing in mind, and that was to do everything differently fro other salons in the area. So we adopted the strap line “Doing Things Differently”. The salon believes in now just looking after the customer in the salon, but also ensuring that they can recreate the styles at home, we this the 720 theory. We create this by ensuring our team are highly trained, we have a training session every week. These training sessions make us stronger and stronger but also allow us to generate new ideas and styles.
We believe in the client totally, in fact we call all our clients guests, because that’s what they are to us. Each guests gets a personal consultation before hairdressing work is to start. Plus each
appointment is 45 mins long for a cut and blow dry, allowing us not to rush the haircut and after care advise.
We strive to best the best hairdressers in the area, through training and more training.Working Hours :Hours will be within salon opening times below (one late night only a week and college every other Monday):
Monday and Wednesday 09:00 - 17:00
Tuesday and Thursday 09:00 - 20:00
Friday 09:00 - 18:00
Saturday 08:30 - 16:45Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The duties include but are not limited to:
Accurate document production.Efficient proposal processing and management.Preloading and workflow preparation.Conduct customer onboarding and credit checks.Conduct ongoing / in life checks and searches.Source asset valuations.Ensure all documentation is complete and accurate.Effective management of pay–out process, including third party liaison.Broker support.Broker onboarding.Broker review preparation.Support Underwriters & Broker Development Managers.Customer Service.Maintain and provide high level administration support.Maintain up to date computer records of Finance Agreements.Preparation of documentation for offsite storage.Ensure that administration is in line with regulatory requirements and company expectations.Ensure all business is conducted in line with regulatory requirements and company expectations.Training:Training to be provided
BTEC Level 3 Diploma in Business Administration, QCF.(Functional Skills, Level 2 – Maths, English – if not already achieved).
Employer Rights and Responsibilities.
Personal Learning and Thinking Skills.
Training will take place at Burnley College and you will provided with time away from the office for study. Training Outcome:Once the apprentice has completed the level 3 business admin qualification they will have the opportunity to progress through the operations team or move across to another area of the business; Previous apprentices have progressed into sales, finance and underwriting. Employer Description:Praetura Group was founded to provide growing and ambitious companies the funding they need to succeed. By bringing a diverse range of financial services together, we can support businesses as they scale, and their funding requirements change.
Praetura Asset Finance are a consultant lender, here to help businesses survive, thrive and grow. We offer a range of flexible funding solutions to allow businesses to upgrade or invest in new equipment, or release cash from their existing assets.
At Praetura, we know it takes more than just capital to build a great business. It takes funding on the right terms, with the support of people who’ve been there before. And that’s what we try to provide - more than money.Working Hours :Monday to Friday, 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
The role offers a diverse range of tasks within a property company as follows:
Advising clients about the letting process and rents
Registering applicants
Meet and greet people
Organise viewings
Feedback to landlords/tenants/applicants
General admin duties
Customer service
Dealing with queries/enquiries
Managing files
Send emails/letters
Sales/marketing
Assisting in tenant/property management
Property research
Answering phone/taking accurate messages
Data entry
Payments
Tenant referencing
Compliance
Complete inventories
Social media
Sending property lists
Training:
Full on-the-job and off-the-Job training will be delivered supported by our Training Provider – Davidson Training UK Ltd
All training will be carried out within the workplace during working hours
Business Administrator Apprenticeship Standard Level 3
Level 2 Functional Skills in English and mathematics (if you already do not hold the equivalent)
Full training will be given leading to a recognised Business Administrator Apprenticeship Standard
Training Outcome:Potentially a full-time role available with the employer should you be successful within the progression of your apprenticeship.Employer Description:Cow & Co London have a vision to consistently deliver the best results for their clients throughout London while moving with the times. Having worked many years in the property industry, James saw a gap in the market to streamline processes to ensure an exceptional customer experience. Alongside James is his wife, Kat, and together they have created an estate agency that combines traditional services with modern processes.
Wondering about our name? When founder and co-director James Cooley was growing up, he had a family dog with strange patches on her, that led to them calling her ‘Cow’. James and Cow did everything together when he was growing up. And in recognition of our boundless energy and being by your side through thick and thin, we named our agency after her.Working Hours :09:00 until 18:00 with 1 hour unpaid lunch break. Days to be confirmed.Skills: Attention to detail,Logical,Excellent communication skills,Self-motivated,Able to identify opportunities,Tenacious and resilient,Driven and determined,Ability to prioritise,Customer focused approach,Confident and persuasive....Read more...
Accurately update and maintain Freshdesk (our helpdesk portal) with professional service enquiry (PSE) updates, on a daily/regular basis, in readiness for the weekly Team review
Creation, commercial validation and prompt processing of customer quotations and proposals in Sage X3, including PSE quotations, licence quotations, bespoke software requirements (BSR) and technical consultancy requirements (TCR) proposals
Utilise Zoho CRM for opportunity management by tracking open customers quotations and proposals and proactively communicating with customers for progress updates
Accurately maintain sales progress updates in Sage X3 (our ERP platform) to ensure full transparency across the business on project timescales and upcoming work to be scheduled
Communicate with Sage and partners on quotations required by customers and follow-up, updating both internally and externally
Support in the preparation for customers meetings, including compilation of information from Freshdesk on Support tickets, PSE and financial updates, and renewals
Attend internal and external meetings as the minute taker, ensuring minutes are accurately recorded, produced and communicated to the appropriate stakeholders promptly, and assisting the team with any follow-up actions
Assistance with diary management, liaising with customers, partners and colleagues to create scheduled appointments with no clashes
Update and maintain customer spreadsheets i.e. the Customer Meetings and the Customer Product Portfolios in readiness for performance targets and revenue opportunities analysis
Promote new Mysoft products and solutions to customers, ensuring they are sent relevant datasheets and updates on the latest features and functionality
Provide monthly sales results to the sales team, analysing how the team have performed against the overall target month on month, by quarter and annually
Assistance with maintaining customer information in M drive, CRM and Sage X3 to include elements such as licence volumes, patching level, contracts, annual pricing changes, partner solutions, etc.
Training:Training will be provided via the Level 3 Technical Sales Apprenticeship with Apprentify, one of the top-rated training agencies delivering digital and technical apprenticeship programmes from start to finish. You’ll be set up for success with a blended learning approach including virtual classroom days, personalised coaching sessions, self-lead e-learning and activities to practice what you’ve learnt. At Mysoft we care about our employees as much as we do our customers, and you’ll receive full support from the team.Training Outcome:This is a development role and intended to progress into either account management or direct sales, depending on the individual. Employer Description:Here at Mysoft, we’re on a mission to enable our customers to unlock their business potential via Sage X3 Enterprise Resource Planning software. We are the longest standing Sage X3 partner in the UK with over 375 years of combined expertise in the sale, implementation, development and support of Sage X3. Helping our customers grow and evolve their business, arming them with the tools and skills to perform at their best is at the heart of what we do!Working Hours :Monday to Friday 9.00am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative....Read more...
As a Cyber Security apprentice, your role will involve implementing a range of practices and technologies designed to safeguard sensitive information, ensure privacy, and maintain the integrity and availability of our data.
Example roles include:
· Customer Account Security Management - Managing cyber risks, developing and maintaining security policies, ensuring compliance with standards, documenting processes, and completing assurance questionnaires for customer support
· IP Network Analyst - Designing and building secure customer IP networks, developing detailed documentation, conducting hardware and software testing, and providing technical support for troubleshooting and resolving network issues
· Service Desk Advisor - Providing comprehensive support by professionally handling communications, logging and prioritizing incidents, offering first-line support, driving resolution with third parties, supporting internal systems, achieving quality SLAs and KPIs, and assisting with root cause analysis
· SOC Analyst - Monitoring SIEM systems and threat intelligence, managing firewall and IPS services, handling incident tickets and customer liaison, and assisting in producing security reports
Effective communication will be key to your success. Your ability to convey information clearly will ensure smooth communication and efficient decision-making.
Feel like you might not have the skills? No worries! This role is an apprenticeship program designed to help you learn and grow into the position. We encourage you to apply—you might be the perfect fit!
Apprenticeships aren’t what they used to be. These days, they’re a platform for your generation to go on and own the future, and frankly, we love to see it.
This role comes with a Level 6 Digital Technology Solutions Degree Apprenticeship - Cyber Security pathway and we partner with a fantastic learning provider to support you all of the way.
Once you have successfully completed the apprenticeship and have your qualification we will continue to support your career journey with Vodafone UK.Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Once you have successfully completed the apprenticeship and have your qualification we will continue to support your career journey with Vodafone UK.Employer Description:We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.
At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.Working Hours :37.5 hours a week with a potential rotational shiftsSkills: Communication skills,Customer care skills,Problem solving skills,Analytical skills,Team working,Non judgemental....Read more...
We are seeking an enthusiastic individual who is eager to learn and gain hands-on experience in the world of recruitment. This is a fantastic opportunity to grow and develop in a fast-paced environment with a supportive team by your side.
Provide exceptional customer service to candidates and clients within the education and public sectors
Handle various administrative tasks to support the recruitment process
Communicate effectively with candidates to manage their application process
Liaise with schools, colleges, and local authorities to understand their recruitment needs and ensure a smooth hiring process
Manage end-to-end recruitment process
Conduct thorough reference checks for potential candidates
Attend client meetings to gain insights into their requirements and organisational culture
Perform background checks to ensure candidates are a good fit for our clients
Training:Recruiter Level 3.
Teaching and developing the skills, knowledge, and behaviours required to become a competent Recruiter will take place entirely in the workplace, with no need for day release. One-to-one tutoring sessions will be provided by a dedicated tutor, who will design a bespoke curriculum plan tailored to your strengths and areas for development.Training Outcome:With experience gained during your apprenticeship, you can advance to become a full-fledged recruitment consultant. This role involves managing client relationships, sourcing candidates, and making job placements. It often comes with higher earning potential and increased responsibility.Employer Description:At LARA Search Education, we recruit Special Educational Needs and Disabilities staff and place them in SEND roles in schools across England and the Home Counties. We offer recruitment solutions for vacancies which are long-term, short-term and permanent.Working Hours :Monday - Friday 9 am - 5pm during term time and 11am - 3pm in the school holidaysSkills: Administrative skills,Communication skills,Creative,Customer care skills,Initiative,IT skills,Organisation skills,Problem solving skills,Sales Skills,Team working....Read more...
Work with the network engineering team to monitor and maintain our VoIP infrastructure, identifying any potential issues or areas for improvement
Provide support to end-users by responding to help desk tickets and resolving technical issues in a timely manner
Collaborate with the IT team to plan and execute system updates and upgrades
Take part in training sessions to learn about new technologies and industry trends related to VoIP
Mobile phone set-ups and data transfers
Configuring routers
Setting up Starlink technology
Assist with VoIP set-ups
Training:Advanced Level Apprenticeship in IT Digital Support Technician consisting of:
Level 3 Apprenticeship in IT Digital Support Technician
Level 2 Functional Skills in Mathematics (if applicable)
Level 2 Functional Skills in English (if applicable)
You will be required to attend a half-day session at the Training Centre per week where you will work towards any functional skills (where needed) that are required, alongside enhancing your IT knowledge and capabilities. Additional off the job training will also be required as part of the Apprenticeship.Training Outcome:After the Apprenticeship, there may be an opportunity for you to advance in the workplace or go on to higher education. Employer Description:VIP Communications are leaders in business communication solutions, with their innovative tech, customer service, bespoke billing and low costs. This is more than just a job—it’s a chance to carve out a unique role within their company. As they grow, so will your responsibilities and opportunities, allowing you to truly make this position your own.Working Hours :Monday to Thursday, 8:30am - 5:00pm
Friday, 8:30am - 4:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
