JOB DESCRIPTION
Primary Duties and Responsibilities: Contact businesses to set appointments for our outside sales team Utilize our client database to track calls and make follow-up calls to create opportunities for establishing new accounts. Generate interest in our services through marketing campaigns. Send emails and marketing materials to potential prospects. Meet attainable call and appointment goals. Accept inbound calls to set and book appointments. Follow up with leads who missed an appointment. Qualify leads to be transferred to the closers Deliver exceptional customer communication to foster strong customer relationships from the outset. Maintain accurate conversations, notes, and customer contact in our CRM. Qualification: Experience in making cold and warm calls. Experience with using a CRM (Salesforce experience is a plus). Professional attitude and reliable team member. Customer Service. Prioritize call schedules based on need. Follow directives with excellent organizational and follow-up skills. The salary range for applicants in this position generally ranges between $50,000 and $52,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
Leasing Consultant / Car Leasing Advisor / Vehicle Leasing Specialist
Location: Exeter
Salary: Up to £42,000 OTE per annum + £2,250 Fuel/Insurance Allowance
Working Hours: Mon-Fri 08:3018:00 (1-hour unpaid lunch), Saturday mornings on rota
Join a dynamic team as a Leasing Consultant guiding customers through an engaging and supportive car leasing journey. This is not cold-callingyour focus is on warm inbound leads from customers who have expressed interest. Youll help customers find the perfect car at a market-leading price, providing tailored guidance every step of the way.
Key Responsibilities
- Manage inbound leads and customer enquiries efficiently and professionally
- Follow the sales process to meet and exceed performance targets
- Build strong rapport with customers, understanding their individual needs and preferences
- Collaborate with funders, dealerships, and stakeholders to deliver a seamless leasing experience
- Organise and prioritise workload effectively, balancing multiple enquiries simultaneously
- Deliver outstanding customer service and guidance throughout the leasing process
Requirements / Skills
- Previous call experience is essential (outbound experience advantageous)
- Industry experience in automotive or leasing is a bonus but not required
- Strong communication skills, both verbal and written
- Highly motivated, results-driven, and passionate about customer satisfaction
- Attention to detail and ability to follow structured processes
Salary & Benefits
- Up to £42,000 OTE per annum
- £2,250 Fuel/Insurance allowance per year
- MondayFriday 08:3018:00, Saturday mornings on rota
- Career progression opportunities within a growing automotive/vehicle leasing business
- Friendly, professional, and supportive working environment
Why Apply?
- Work with warm leadsno cold calling required
- Help customers find the perfect car through a structured, consultative process
- Join a high-performing team with opportunities for development and growth
Apply Now If you are a driven and customer-focused individual looking to grow your career as a Leasing Consultant / Car Leasing Advisor, we want to hear from you. Apply today!....Read more...
Assistant General Manager – unique hospitality business – £55/60,000 + BonusLocation: Oxfordshire Exciting role, my client would love to chat to senior level talent in the restaurant or high-end gastro pub background A luxury restaurant, bar, events space in the Oxfordshire area, having undergone a refurbishment, is seeking an experienced Assistant General Manager to join their team. This stylish and unique venue includes 2 restaurants and 3 bars, offering a vibrant mix of dining, leisure, co-working, and private events. This Group has four sites across the south of the UK.The Assistant General Manager role:The Assistant General Manager will oversee 50 staff and coordinate across all outlets, ensuring excellent customer service and consistent, high-quality food and drink. This venue caters to different demographics, so the role requires someone who can appeal broadly and adapt their management styleKey responsibilities include:
Multi-space management across restaurants and pubsTraining, coaching, and developing staff to uphold brand standardsMonitoring operational and service standardsManaging events and private bookingsSupporting the General Manager in day-to-day operations
Requirements:
Strong restaurant/pub backgroundAt least 3 years’ experience in hospitality managementHands-on, visible management style with a focus on service and operational excellenceProven experience in multi-space hospitality management (restaurants, bars, events)
Offering:
This is a stable, career-developing role with clear opportunities to progress into a more senior management position. The venue is poised to go from strength to strength, providing a vibrant hub for leisure, dining, and events, a fantastic place to grow your career.
If you are keen to discuss the details further, please apply today or send your cv to Stuart Hills or call 0207 790 2666....Read more...
Your day will include:
Developing skills and competency relevant to carpentry, assisting trade colleagues and supporting all service areas within the Commercial Services team.
Delivering basic carpentry repairs under supervision of a competent trades person.
Understanding health and safety requirements and other relevant legislation and Codes of Practice.
Being supported by your supervisor and a mentor.
Attending college and completing all course work on time and to a high standard.
Training Outcome:The apprentice role is on a fixed term basis, with the aim of the postholder applying for a permanent role within the organisation on completion of their apprenticeship.Employer Description:Abri is a large housing provider who own and manage more than 58,000 homes and various community assets, serving around 113,000 customers across the South of England. We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive. What does that look like in real terms? We’re investing £689m over the next ten years in our existing homes to improve building safety and make them more energy efficient. We’re delivering 10,000 homes by 2030, ensuring affordable housing is built where it’s needed most. We’re investing in our communities, to address local issues and create opportunities for everyone. As we grow, we’re re-establishing our strong local presence to provide a really good service. Abri has adopted a regional approach to service delivery, with our operating areas split into three, each with their local governance and leadership. This will ensure our colleagues are more visible, accountable and better connected to our customers and local communities to meet their diverse needs. More information about Abri and our strategic objectives can be found at www.abri.co.uk.Working Hours :40 working hours per week, Monday - Friday. Shift TBC.Skills: Communication skills,Attention to detail,Customer care skills,Team working....Read more...
Business Admin Apprenticeship - (Newcastle) Main duties of the job:
You will be working as part of our busy reception team ensuring our patients receive the best possible care
Job responsibilities:
This role will include (but not be limited to) :
Liaising with patients on the telephone and the front reception desk
Actioning clinical tasks
Workflow incoming mail
Processing repeat prescriptions
Assist the GPs whilst they are processing patient online triage requests
Ensuring you are aware and up to date with changes
National apprenticeship wage of £8 per hour or £10 per hour for anyone over 19 years.Training:
Business Administrator Level 3
Training Outcome:After completing the Level 3 Business Administrator apprenticeship, learners can progress into roles such as Business Support Officer, Senior Administrator, Office Coordinator, Customer Service Executive, Project Administrator, HR Administrator, or Finance Assistant, depending on their interests and strengths. With further experience, they can move into more advanced positions like Office Manager, Executive Assistant, Project Support Officer, HR Assistant, or Operations Assistant. Many learners also choose to continue their development through higher‑level qualifications, including Level 4 Project Management, Level 4 Business Analyst, Level 4 HR Support, Level 4 Marketing Executive, or management routes such as the Operations/Departmental Manager apprenticeship. These pathways support long‑term progression into supervisory, specialist, or management roles within a business.Employer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :Monday to Friday starting times vary from 7.30am -9.00am and finish times 4.30pm- 6.30pmSkills: Administrative skills,Attention to detail,Communication skills,IT skills,Logical,Organisation skills,Problem solving skills,Reliable,Team working....Read more...
MET Technician Liverpool
Up to £24 per hour - Realistic Bonus Flexible start and finish
40 hours per week, Monday to Friday
Looking to progress your career with a leading name in accident repair? My client who have over 40 years of van and car repair experience under our belt, and have built a reputation on high quality workmanship and excellent customer service are currently looking for an MET Technician in the Liverpool area.
What youll be doing at an MET Technician:
- Removing and refitting parts to ensure body repairs are to a very high standard
- Dismantle and rebuild vehicles as instructed
- To report unseen damage, absent from estimate as soon as its identified
- 4 wheel alignment, Suspension work, GEO's, Air Con, diagnostics and all mechanical work
What were looking for:
- Have Previous experience as an MET Technician / Strip Fitter
- ATA / NVQ is advantageous but not essential
- Hybrid Trained
- ADAS Accredited
What we offer:
- UK Health contributory health care scheme (with the option to increase cover for personal and family needs)
- Discounted shopping and meal vouchers, access to webinars, and exercise classes
- Medical online GP service
- Enrolment into the Pension Scheme (flexible options available)
- Ongoing training and realistic career development opportunities
Apply today
If youre ready to take the next step in your career and join a growing, supportive team, wed love to hear from you. Apply today and become part of this excellent company.
Please send us your CV by clicking apply now or by contacting Richard on 07590309374 / richard@holtautomotive.co.uk to discuss further.
....Read more...
MET Technician Rotherham
Flexible hourly rate - Realistic Bonus Flexible start and finish
40 hours per week, Monday to Friday
Looking to progress your career with a leading name in accident repair? My client who have over 40 years of van and car repair experience under our belt, and have built a reputation on high quality workmanship and excellent customer service are currently looking for an MET Technician in the Rotherham area.
What youll be doing at an MET Technician:
- Removing and refitting parts to ensure body repairs are to a very high standard
- Dismantle and rebuild vehicles as instructed
- To report unseen damage, absent from estimate as soon as its identified
- 4 wheel alignment, Suspension work, GEO's, Air Con, diagnostics and all mechanical work
What were looking for:
- Have Previous experience as an MET Technician / Strip Fitter
- ATA / NVQ is advantageous but not essential
- Hybrid Trained
- ADAS Accredited
What we offer:
- UK Health contributory health care scheme (with the option to increase cover for personal and family needs)
- Discounted shopping and meal vouchers, access to webinars, and exercise classes
- Medical online GP service
- Enrolment into the Pension Scheme (flexible options available)
- Ongoing training and realistic career development opportunities
Apply today
If youre ready to take the next step in your career and join a growing, supportive team, wed love to hear from you. Apply today and become part of this excellent company.
Please send us your CV by clicking apply now or by contacting Richard on 07590309374 / richard@holtautomotive.co.uk to discuss further.....Read more...
Communicating over the telephone with customers, clients and colleagues
Managing email inboxes
Use excellent customer service continuously
Organise and report data
Use of spreadsheets
Managing in-house computer systems
Filing, scanning and archiving documents
Accounts support
Dealing with post
Any other admin duties as requested
Training Outcome:
Full-time post following completion of the apprenticeship programme
Employer Description:At HEMS Ltd, we provide the most innovative, safe, and efficient repair tooling packages to major global OEMs and their users and dealers worldwide—including Caterpillar, Komatsu, Case, New Holland, JCB, Volvo, Terex, Liebherr, Perkins, Cummins, Iveco, Isuzu, and Hitachi.
Our comprehensive services cover every aspect of heavy equipment maintenance—from full workshop planning and design to hands-on product training and support.
After founding the Company and twenty years of loyal Service our CEO and Founder of the Company has decided its time to fully Retire and call it a day, this may have happened in the past but this is the final curtain and wish all of our customers and suppliers over the years a great big thank you and wish you all wellWorking Hours :Monday- Friday
8am- 4pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Initiative,Non judgemental....Read more...
This Healthcare Scientist Apprenticeship sits within UKHSA Reference Microbiology, a specialist national service providing testing for clinically important microorganisms, including hazard group 2 and 3 pathogens. The service supports partners across local, regional, national and international public health. As an apprentice, you will support routine laboratory operations, including receiving and registering samples, preparing and processing specimens, and carrying out molecular assays and conventional microbiological techniques under supervision. You’ll work to established standard operating procedures using a range of phenotypic and molecular methods for organism detection and identification.Training:
You will attain a Level 6 IBMS‑accredited Biomedical Science degree. and learn skills to demonstrate a variety of knowledge skills and behaviours.
Training will take place in the workplace and in person with our provider, and you will have a dedicated 20% of your paid time towards your learning.
Training Outcome:Career progression will be supported.Employer Description:The UK Health Security Agency (UKHSA) is responsible for planning, preventing and responding to external health threats, and providing intellectual, scientific and operational leadership at national and local level, as well as on the global stage.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
What you will be doing:
Chichester Community Development Trust is seeking an organised and friendly Bookings Administrator to manage enquiries and bookings for its community spaces. The role supports community groups, businesses and residents using its venues and helps ensure bookings and events run smoothly from enquiry to delivery.
Key tasks include:
Responding to booking enquiries by email and phone
Showing hirers the spaces
Checking availability and processing bookings
Issuing booking confirmations and hire information
Ensuring payments and deposits are received
Updating booking systems and maintaining accurate records
Liaising with venue staff to share booking details
Helping to set up and support events when required
Working alongside volunteers during community activities
Providing excellent customer service to hirers
Supporting the team with general administrative tasks
Ensure hirers and the teams at the venue receive clear information before their event
Who you will be:
A self-starter with the ability to work on their own initiative without constant supervision
The successful candidate will have excellent communication skills, strong attention to detail, and the ability to manage multiple enquiries efficiently while providing a high standard of customer service
Comfortable being out in the spaces meeting and greeting customers, handling potential issues to ensure the spaces are enjoyable for everyone
Experience in dealing with people in a varied multi-task environment
Training:
Business Administrator Level 3 Apprenticeship
On the job training and mentoring with experienced colleagues
Training Outcome:Subject to funding, this role is expected to become permanent on the successful completion of the apprenticeship.Employer Description:Chichester Community Development Trust helps communities to create bright futures. We own and manage community buildings and land, safeguarding these important spaces for community use. They are ready for business and create local opportunities and people are at their heart. They take the communities point of view, providing leadership, support and encouragement for community groups so local people feel empowered to improve their own lives.Working Hours :Monday to Friday – 6 hours between 9.00am - 5.00pm, with a 6-hour study period for remote learning. Occasional weekends and evenings may be required if needed to manage an event.Skills: Excellent communication,Strong organizational skills,Good time management,Attention to detail,Good numeracy,IT Literate,MS Office,Used to booking systems,Problem solving skills,Manage last-minute changes,Friendly,Professional,Customer focused,Works collaboratively,Flexible,Team player,Positive,Can-do attitude,Enthusiastic,Approachable,Adaptable Reliable,Patient and calm....Read more...
General office administration tasks
Answering and transferring calls to relevant departments
Accurately entering data to platforms
Responding to messages that are received
Work closely with all other departments to establish business critical information
Update, process, input delivery notes onto all relevant databases
Keep all above databases up to date with any changes made to the delivery notes i.e. delivery date changes, site contact changes & any other changes which need to be made
Contact customers via telephone/email to gain site contact information for their delivery if this information is not on the delivery note
Contact customers to organise all deliveries which are scheduled to be delivered the following day receiving verbal confirmation
All correspondence documented and details inputted on outlook, such as confirmation times for each delivery
Email delivery confirmation for each order with times and dates - where applicable attaching site checklist
Check incoming completed site checklists, ensuring the delivery team are aware of site access, restrictions and requirements
If there are certain restrictions/requirements on site to communicate this accordingly so that the job can be organised appropriately
Collaborate with team re: site specific and generic RAMS as and when required for each delivery
Collaborate with team re: book in deliveries via customer booking in system, informing employee and vehicle detail e.g. Email site contacts with delivery information such as, operatives attending, and vehicle information, site ETA as and when required
Training:Level 2 Customer Service Practitioner Apprenticeship Standard:
Functional skills in maths and English (if required)
End-Point Assessment (EPA)
One-to-one tutor assessor support in the workplace
Attending weekly classes covering health and safety and equality and diversity and working towards completing the EPA
Training Outcome:
The successful candidate will be given the opportunity of full-time employment upon completion of the apprenticeship
Employer Description:Harlequin Office Furniture supplier to businesses throughout the UK, across most industries and formed in 1991, continuing to be a positive and recognised provider of office and welfare furniture nationally. We have designed, planned and managed thousands of projects both nationally and internationally. These ranged from a single site office, to fully bespoke turnkey facilities. Our commitment to these 3 sectors has seen Harlequin grow into a market leader in this industry. Recently Harlequin expanded to include 2 new dedicated departments. Our HR team means that our employees are always looked after and able to deliver the service we pride ourselves in.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Creative,Initiative....Read more...
Restaurant Manager – Michelin Starred
MLR have an amazing opportunity for a passionate Restaurant Manager to join this renowned Michelin Starred Restauarant in Dublin City.
The ideal candidate will be passionate about all things food and dedicated to providing an amazing customer service.
You will manage all aspects of the restaurant operationswhile developing and mentoring your team to provide a first-class dining experience.
This role will suit a real leader who has a proven track record in people management and delivering the very best to our industry.
If this is the role for you, please apply through the link below.....Read more...
To maintain all customer records and documentation
To maintain online customer records accurately
To provide support and assist where possible in answering and resolving day to day customer queries, including answering the telephone and responding to emails
Throughout the apprenticeship, to acquire exceptional customer service skills, seeking advice from the wider team where in doubt and gain confidence in resolving queries to a satisfactory conclusion referring them up the line
To comply at all times with the letter and spirit of the Company’s Health, Safety & Environmental Policy, Equality & Diversity Policy and Code on Business Conduct and Behaviour
Carry out such other duties as are reasonably requested by the jobholder’s line manager from time to time
Training:
Working towards completing Level 3 Business Administration Apprenticeship Standard
Monthly attendance at Hertford Regional College for workshops with your Assessor
Training Outcome:There will be opportunities for progression and a permanent position subject to performance.Employer Description:Lux Property Services Limited are a company based in Hoddesdon, Hertfordshire that provide electrical maintenance and installation services and general building works to London, Home Counties and UK wide local councils either directly or on behalf of an established maintenance company. We also provide direct services to the private sector.We have an office unit with an integrated electrical parts store on an industrial centre that is situated close to a railway station and main road links. High street shops are a very short drive away.Working Hours :Monday - Friday, 8.00am - 5.00pm. Breaks to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative....Read more...
Key attributes of a successful candidate:
Clear and confident communicator
Ambitious and resilient attitude
Highly organised with strong attention to detail
Self-aware and eager to learn and grow professionally
Able to maintain accurate records and follow compliance procedures
Proficient in using communication tools (e.g., phone systems, email, CRM platforms)
Training:The successful candidate will complete a Customer Service Level 3 Apprenticeship standard.Training Outcome:Excellent progression available within the company. The successful applicant will undertake more responsibilities as the apprenticeship develops with a strong view to securing permanent employment on completion.Employer Description:Outshine is a business development agency that provides bespoke solutions to help businesses meet with prospect clients, build contact databases, develop a strong sales pipeline and increase ROI. Our solutions can help companies in any industry, and we currently work with clients within IT, recruitment, marketing, digital, creative, print, advertising, telecoms and more. Working Hours :Monday - Friday, working hours TBCSkills: Communication skills,Organisation skills,Customer care skills....Read more...
As an apprentice at Driver Hire Burton, your day-to-day responsibilities will include:• Taking calls/making calls• Client/candidate management• Updating social media platforms and managing social media platforms as well as creating original context. Plus other tasks that are required to be completed.Training:Level 2 Customer Service Practitioner apprenticeship standardLevel 1/2 Functional Skills in maths and English (if required)This apprenticeship is delivered through a combination of Work Based Assessment and day/block release. The programme will culminate in an End Point Assessment, where all the skills and knowledge gained on the apprenticeship will be formally tested.Training Outcome:There is a possibility of a full time position once the apprenticeship has completed.Employer Description:Driver is the UK’s largest specialist transport and logistics recruitment company, supplying driving & logistics staff to organisations nationwide.Working Hours :Monday to Friday 08:30-16:00Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,IT skills,Organisation skills,Problem solving skills,Team working,Time-Management....Read more...
Monitor on-line orders from Shopify on a continuous basis
Liaise with the storemen to make sure they have orders in a timely manner
Take orders over the phone
Reply to customer enquiries via email and phone
Process orders and book them online to be collected via couriers
Asisst with general administrative duties
Training:
Training will take place one day per week at Grantham College
Training Outcome:
Become a fully integrated member of the Tyre Equipment Team with future development opportunities and progression based on experience
Employer Description:Tyre Equipment Company is a Grantham based, long-established supplier of commerical tyre service equipment. We are dedicated to supplying customers with quality products designed to assist with their tyre, automotive and ancillary business needs.Working Hours :Monday- Thursday
8.30am- 5.00pm
Friday
8.30am- 4.30pm
(1 hour unpaid lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
Online sales
Ecommerce/marketing
Updating the website/Amazon/eBay
Customer service
Using the telephone
Emails
Invoices process, refunds process, purchase process
Data entry
General admin duties
Any other day-to-day duties as requested by mentor/manager
Training:
Business Administrator Level 3
Functional Skills maths/English if required
Training to be carried out within the working environment, no day release
Online portfolio, coach visits once a month
Training Outcome:Potential for a long-term career to continue to grow and develop after completion of the apprenticeship.Employer Description:GLM Unifit specialise in domestic appliance spare parts and products, offering parts for washing machines, tumble dryers etc. Working Hours :Monday - Friday, 8am - 4pm, 30-minute lunch, 10-minute break around 11amSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Supporting the technical team in assisting with food manufacturing processes and various tasks using Microsoft excel
Assisting in internal audits, generating Quality attribute sheets for new products & supporting the team with product trials
Filing and auditing paperwork
Assisting in the investigation of customer complaints
Training:
Remote Learning
6 hourse off the job learning delivered by Starting Off
Training Outcome:
Full time position on completion of the apprenticeship
Employer Description:Our client has been making delicious dishes for a variety of well-known restaurants for over 30 years, but no two days are ever the same. They’re constantly innovating, creating new recipes, and improving their processes to make the food, and service, the best it can be. They are now on the lookout for a new Food Technologist Administrator apprentice to join their small, friendly team.Working Hours :Monday - Friday 8.30am - 5.00pmSkills: IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Team working....Read more...
You will be responsible for:
Converting sales enquiries and be proactive on new sales
Build and maintain relationships with clients and corporate accounts to drive business growth
Conduct market research to identify new opportunities and trends in the hospitality industry
Collaborate with marketing teams to create promotional materials and campaigns
Monitor competitor activities and adjust sales tactics accordingly
Provide exceptional customer service to ensure client satisfaction and loyalty
Be in attendance on function days to ensure smooth running of the event
Day to day business operations including, Managing emails and responding to enquiries
Filing, scanning, and maintaining records
Data entry and updating internal systems
Preparing documents, reports, and spreadsheets
Training:Business Administration Level 3.Training Outcome:Business Administration Level 3.Employer Description:mgreen@globalbanking.ac.ukWorking Hours :Monday - Sunday, shifts to be confirmed.Skills: Customer care skills,Communication skills,IT skills....Read more...
Job Description:
Core-Asset Consulting is working with a UK-based fintech organisation to recruit a Graduate Customer Support Accountant. This opportunity is well suited to a recent accountancy graduate or early-career professional looking to build a long-term career within fintech, combining accounting knowledge with customer-facing responsibilities.
This role offers structured, individual training and development, enabling you to build confidence and capability while supporting customers using an online accounting platform. You will join a supportive team environment that values learning, collaboration, and high-quality service delivery.
Essential Skills/Experience:
A degree in Accounting or completed accountancy-related studies.
A solid understanding of UK accounting processes, supported by academic learning or practical exposure.
Strong IT skills and confidence working with digital and cloud-based systems.
An interest in the challenges faced by small businesses and how financial software can support them.
Awareness of bookkeeping and accounting software used by small business owners.
A customer-focused mindset and an interest in delivering high-quality service.
Core Responsibilities:
Act as a first point of contact for customers via phone, email, and online chat.
Respond accurately and promptly to customer and accounting-related queries.
Deliver customer training through outbound calls to trial users and subscribers.
Proactively engage with users to provide guidance and support.
Assist prospective customers who require additional information before adopting the product.
Support internal teams by testing new features and system upgrades.
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: (16336)
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
Build and maintain excellent internal and external customer relationships in order to develop a constantly improving service. By building trust and credibility, thoroughly understand the customers’ needs and their supply chain structure. Seek to identify and deliver organic growth opportunities with existing customers and drive for synergy benefits between customers
Data analysis of existing business to audit customer contribution and identify continuous improvement initiatives
Conduct data analysis to identify critical trends, correlations, and patterns. Translate these findings into actionable recommendations to optimise business performance, customer satisfaction and drive strategic growth
Design, maintain, and update KPI dashboards for performance tracking. Work closely with internal departments to manage and update the weekly and monthly reports, including the creation of high-level presentation packs for monthly and quarterly business reviews (MBR/QBR)
Maintain data records and thoroughly process documentation to ensure data accuracy and operational continuity
Independently prioritise tasks and manage competing timelines to ensure all deliverables are met within agreed service level agreements (SLAs)
Develop, implement and monitor of account management ensuring this is in place for all nominated accounts
Improve revenue streams by defending and organically growing existing customer base in line with agreed budgets
Deliver value to customers by widening MDS’s involvement across the supply chain
Initiate and manage continuous improvement through cost reduction initiatives and margin improvement programs
Thoroughly understand and be able to articulate SLA obligations
Monitor operational metrics
Lead and influence by demonstrating Health and Safety behaviours and MDS values
Seek opportunities to raise the profile of Health and Safety across the business
Seek opportunities for self-development
Training:Why choose our Data Essentials apprenticeship?
QA’s Data Essentials Level 3 apprenticeship can support your business to be more productive with data and adapt to a modern-day workplace. Data available to organisations is increasing at scale. How your business leverages it is essential to successful transformation and continued growth.
QA's Data Essentials Level 3 apprentice will learn to:
Source, format and present data securely, using Microsoft Excel, Power BI and SQL.
Analyse structured and unstructured data to support business outcomes
Blend data from multiple sources as directed
Communicate outcomes appropriate to the audience
Apply legal and ethical principles when manipulating data
QA’s Data Essential Level 3 apprenticeship programme enables your organisation to:
Build the capabilities you need throughout your organisation to collect, study, organise and present data, increasing digital adoption and the provision of intelligent and valuable business insights
Create and develop analysts for the modern workplace by reskilling your existing talent, or hiring new entry-level talent. QA’s programmes, partnerships and recruitment capability enable us to tailor a solution that works for your business
Provide training that acts as a standalone solution or as part of a wider academy/programme to an array of business functions
Tools and technologies learned: Apprentices will learn to use Microsoft Excel and Power BI.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:At Menzies Distribution Solutions, we connect suppliers, manufacturers and customers through reliable, flexible and sustainable logistics, driven by experience and a commitment to doing things the right way.Working Hours :Days and shifts to be confirmed.Skills: Organisation skills,Customer care skills,Problem solving skills,Driving licence & own car....Read more...
Shift Leader
Salary: £14.29 inclusive of holiday pay (£12.75 per hour + £1.54 holiday pay) + £290 car allowance per month.
Location: Dunfermline
*Access to wages from 3-7 days after shift completion*Immediate Start*Holiday Pay*
As a Retail Shift Leader you will take accountability for managing teams of up to 60 stock counters, delivering the end to end stock taking service while on our client’s sites. We require flexible availability, as the shift lengths may vary and you will be travelling to a different client site each day. You may occasionally be expected to stay away from home.
Days: Monday – Sunday (5 in 7 day working shift pattern)
Hours of Work: Evening/Night shifts.
Benefits:
Colleagues will be offered a benefit called Stream, which enables colleagues to track, save and access up to 50% of their wages prior to pay day. Stream also offers financial advice, all contributing to the financial wellbeing of RAS colleagues
Full mileage or company car
Full time / permanent salaries available
Expenses paid
Ongoing training
Progression opportunities
Paid holiday
Overseas opportunities
You will be expected to ensure the following within your team:
Correct procedures and processes are followed
Exceptional customer service standards are delivered on all sites
Stock Counts are completed accurately and within the given time frame
Team productivity is monitored and improved where possible
Person Specification:
A Full Driving License
Outstanding customer service skills
The ability to communicate effectively with all levels of personnel
Basic IT skills
The ability to remain focused when under pressure
Manage time effectively and work without immediate supervision
Willingness and ability to travel
Please note all work will require prolonged periods of standing and some use of step stools and ladders. Some sites are in warehouses or large retail premises where you may be required to access and work with ground and high level stock.
This role will involve working unsociable hours, working early mornings or night shifts, this therefore means we are unable to hire anyone under the age of 18 years.
If you think you are suitable for this position and you want to find out more please apply today!
This role is being handled by Retail & Asset Solutions (RAS). To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.
By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.....Read more...
Shift Leader
Salary: £14.29 inclusive of holiday pay (£12.75 per hour + £1.54 holiday pay) + £290 per month car allowance
Location: Edinburgh
*Access to wages from 3-7 days after shift completion*Immediate Start*Holiday Pay*
As a Retail Stocktaking Team Leader, you will take accountability for managing teams of up to 60 stock counters, delivering the end to end stock taking service while on our client’s sites. We require flexible availability, as the shift lengths may vary and you will be travelling to a different client site each day. You may occasionally be expected to stay away from home.
Days: Monday – Sunday (5 in 7 day working shift pattern)
Hours of Work: Evening/Night shifts.
Benefits:
Colleagues will be offered a benefit called Stream, which enables colleagues to track, save and access up to 50% of their wages prior to pay day. Stream also offers financial advice, all contributing to the financial wellbeing of RAS colleagues
Full mileage or company car
Full time / permanent salaries available
Expenses paid
Ongoing training
Progression opportunities
Paid holiday
Overseas opportunities
You will be expected to ensure the following within your team:
Correct procedures and processes are followed
Exceptional customer service standards are delivered on all sites
Stock Counts are completed accurately and within the given time frame
Team productivity is monitored and improved where possible
Person Specification:
A Full Driving License
Outstanding customer service skills
The ability to communicate effectively with all levels of personnel
Basic IT skills
The ability to remain focused when under pressure
Manage time effectively and work without immediate supervision
Willingness and ability to travel
Please note all work will require prolonged periods of standing and some use of step stools and ladders. Some sites are in warehouses or large retail premises where you may be required to access and work with ground and high level stock.
This role will involve working unsociable hours, working early mornings or night shifts, this therefore means we are unable to hire anyone under the age of 18 years.
If you think you are suitable for this position and you want to find out more please apply today!
This role is being handled by Retail & Asset Solutions (RAS). To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.
By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.....Read more...
Shift Leader
Salary: £14.29 inclusive of holiday pay (£12.75 per hour + £1.54 holiday pay) + £290 car allowance per month.
Location: Falkirk
*Access to wages from 3-7 days after shift completion*Immediate Start*Holiday Pay*
As a Retail Shift Leader you will take accountability for managing teams of up to 60 stock counters, delivering the end to end stock taking service while on our client’s sites. We require flexible availability, as the shift lengths may vary and you will be travelling to a different client site each day. You may occasionally be expected to stay away from home.
Days: Monday – Sunday (5 in 7 day working shift pattern)
Hours of Work: Evening/Night shifts.
Benefits:
Colleagues will be offered a benefit called Stream, which enables colleagues to track, save and access up to 50% of their wages prior to pay day. Stream also offers financial advice, all contributing to the financial wellbeing of RAS colleagues
Full mileage or company car
Full time / permanent salaries available
Expenses paid
Ongoing training
Progression opportunities
Paid holiday
Overseas opportunities
You will be expected to ensure the following within your team:
Correct procedures and processes are followed
Exceptional customer service standards are delivered on all sites
Stock Counts are completed accurately and within the given time frame
Team productivity is monitored and improved where possible
Person Specification:
A Full Driving License
Outstanding customer service skills
The ability to communicate effectively with all levels of personnel
Basic IT skills
The ability to remain focused when under pressure
Manage time effectively and work without immediate supervision
Willingness and ability to travel
Please note all work will require prolonged periods of standing and some use of step stools and ladders. Some sites are in warehouses or large retail premises where you may be required to access and work with ground and high level stock.
This role will involve working unsociable hours, working early mornings or night shifts, this therefore means we are unable to hire anyone under the age of 18 years.
If you think you are suitable for this position and you want to find out more please apply today!
This role is being handled by Retail & Asset Solutions (RAS). To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.
By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.....Read more...
Shift Leader
Salary: £14.29 inclusive of holiday pay (£12.75 per hour + £1.54 holiday pay) + £290 per month car allowance
Location: Glasgow
*Access to wages from 3-7 days after shift completion*Immediate Start*Holiday Pay*
As a Retail Stocktaking Team Leader, you will take accountability for managing teams of up to 60 stock counters, delivering the end to end stock taking service while on our client’s sites. We require flexible availability, as the shift lengths may vary and you will be travelling to a different client site each day. You may occasionally be expected to stay away from home.
Days: Monday – Sunday (5 in 7 day working shift pattern)
Hours of Work: Evening/Night shifts.
Benefits:
Colleagues will be offered a benefit called Stream, which enables colleagues to track, save and access up to 50% of their wages prior to pay day. Stream also offers financial advice, all contributing to the financial wellbeing of RAS colleagues
Full mileage or company car
Full time / permanent salaries available
Expenses paid
Ongoing training
Progression opportunities
Paid holiday
Overseas opportunities
You will be expected to ensure the following within your team:
Correct procedures and processes are followed
Exceptional customer service standards are delivered on all sites
Stock Counts are completed accurately and within the given time frame
Team productivity is monitored and improved where possible
Person Specification:
A Full Driving License
Outstanding customer service skills
The ability to communicate effectively with all levels of personnel
Basic IT skills
The ability to remain focused when under pressure
Manage time effectively and work without immediate supervision
Willingness and ability to travel
Please note all work will require prolonged periods of standing and some use of step stools and ladders. Some sites are in warehouses or large retail premises where you may be required to access and work with ground and high level stock.
This role will involve working unsociable hours, working early mornings or night shifts, this therefore means we are unable to hire anyone under the age of 18 years.
If you think you are suitable for this position and you want to find out more please apply today!
This role is being handled by Retail & Asset Solutions (RAS). To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.
By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.....Read more...
