An opportunity Has Arisen for a Financial Services Administrator to join an independent financial advisory firm, providing tailored guidance to help individuals and businesses make informed financial decisions.
As a Financial Services Administrator, you will oversee and lead the client support team, ensuring smooth operations, efficient case progression, and high service standards.
This full-time permanent role offers benefits and a salary range of £30,000 - £40,000.
You Will Be Responsible For:
* Leading, mentoring, and developing the client support team.
* Allocating and monitoring workloads to ensure deadlines are achieved.
* Managing complex or high-priority client administration tasks directly.
* Overseeing onboarding, annual reviews, and day-to-day service delivery.
* Acting as the main operational point of contact between advisers and paraplanners.
* Monitoring workflow and addressing bottlenecks before they escalate.
* Maintaining compliance and ensuring quality standards are met.
* Driving continuous improvement across systems and processes.
* (If qualified) Undertaking paraplanning tasks such as research, analysis, and report writing.
What We Are Looking For:
* Previously worked as a Financial Services Administrator, Wealth Management Administrator, IFA Administrator, Financial Planning Administrator, Financial Administrator, Client Support Administrator, Client Services Administrator, Client Administrator, Pensions Administrator, Investments Administrator, Financial Planning Assistant or in a similar role.
* At least 2 years of experience in financial services
* A strong background in financial services administration (pensions, investments, insurance, or wealth management).
* Proven ability to lead teams and manage multiple priorities effectively.
* Excellent attention to detail and accuracy in all tasks.
* Strong organisational skills and effective communication.
What's on Offer:
* Competitive salary
* Generous holiday entitlement.
* Professional development and qualification support.
* Company pension and wellbeing initiatives.
* Enhanced family leave policies.
* Additional leave and regular company events.
* Supportive and collaborative working culture.
This is a fantastic opportunity to take on a pivotal leadership role within a progressive financial services organisation.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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An opportunity Has Arisen for a Senior IFA Administrator to join an independent financial advisory firm, providing tailored guidance to help individuals and businesses make informed financial decisions.
As aSenior IFA Administrator, you will oversee and lead the client support team, ensuring smooth operations, efficient case progression, and high service standards.
This full-time permanent role offers benefits and a salary range of £30,000 - £40,000.
You Will Be Responsible For
* Leading, mentoring, and developing the client support team.
* Allocating and monitoring workloads to ensure deadlines are achieved.
* Managing complex or high-priority client administration tasks directly.
* Overseeing onboarding, annual reviews, and day-to-day service delivery.
* Acting as the main operational point of contact between advisers and paraplanners.
* Monitoring workflow and addressing bottlenecks before they escalate.
* Maintaining compliance and ensuring quality standards are met.
* Driving continuous improvement across systems and processes.
* (If qualified) Undertaking paraplanning tasks such as research, analysis, and report writing.
What We Are Looking For
* Previously worked as a Financial Services Administrator, Wealth Management Administrator, IFA Administrator, Financial Planning Administrator, Financial Administrator, Client Support Administrator, Client Services Administrator, Client Administrator, Pensions Administrator, Investments Administrator, Financial Planning Assistant or in a similar role.
* At least 2 years of experience in financial services
* A strong background in financial services administration (pensions, investments, insurance, or wealth management).
* Proven ability to lead teams and manage multiple priorities effectively.
* Excellent attention to detail and accuracy in all tasks.
* Strong organisational skills and effective communication.
What's on Offer
* Competitive salary
* Generous holiday entitlement.
* Professional development and qualification support.
* Company pension and wellbeing initiatives.
* Enhanced family leave policies.
* Additional leave and regular company events.
* Supportive and collaborative working culture.
This is a fantastic opportunity to take on a pivotal leadership role within a progressive financial services organisation.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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An exciting opportunity has arisen for an Accounts Administrator to join a well-established accountancy firm offering a comprehensive range of services including accounting, tax, audit, payroll, and financial planning.
As a Accounts Administrator, you will provide vital support to the Lead Partners while contributing to the ongoing growth of the office. This full-time role offers sallary of £23,750 for 36.25 hours work week and benefits.
You will be responsible for:
* Providing administrative and secretarial support to Partners, Directors, and Managers.
* Coordinating meeting room bookings, set ups, and close downs.
* Greeting clients, arranging parking, and providing refreshments.
* Handling incoming calls, directing queries, and taking messages accurately.
* Managing daily post, filing, and general office communications.
* Processing client payments in person or over the phone.
* Maintaining petty cash and handling client banking.
* Coordinating supplier and contractor details, utilities, and office maintenance information.
What we are looking for:
* Previously worked as anAccounts Administrator, Accounting Assistant, Office Administrator, Admin Assistant, Practice Support Officer, Finance & Accounts Assistant, Finance Assistant, Accounts Assistant, Office Coordinator, Firm Administrator, Audit & Admin Assistant, Professional Services Administrator, Accounts Administration Assistant, Practice Assistant, Office Support Assistant, Administrative Coordinator, Team Administrator, Business Support Administrator, Administrative Assistant
* Some prior experience in an administrative role.
* Qualification such as a BTEC or apprenticeship in Administration, Office Management, or a related field would be beneficial.
* Competent user of MS Word, Excel, PowerPoint, and Outlook
* Accurate typing and data processing skills.
Whats on offer:
* Competitive salary
* 20 days plus bank holidays
* Pension scheme with employer contributions
* Life assurance scheme
* Cycle to work schme
* Regular social events and team incentives
* Health and wellbeing support including Employee Assistance Programme
* Career development opportunities within a supportive environment
Apply now for this exciting Accounts Administrator opportunity to lead audits and accounts preparation within a thriving business advisory firm.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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An exciting opportunity has arisen for an Accounts Administrator to join a well-established accountancy firm offering a comprehensive range of services including accounting, tax, audit, payroll, and financial planning.
As a Accounts Administrator, you will provide vital support to the Lead Partners while contributing to the ongoing growth of the office. This full-time role offers sallary of £23,750 for 36.25 hours work week and benefits.
You will be responsible for:
* Providing administrative and secretarial support to Partners, Directors, and Managers.
* Coordinating meeting room bookings, set ups, and close downs.
* Greeting clients, arranging parking, and providing refreshments.
* Handling incoming calls, directing queries, and taking messages accurately.
* Managing daily post, filing, and general office communications.
* Processing client payments in person or over the phone.
* Maintaining petty cash and handling client banking.
* Coordinating supplier and contractor details, utilities, and office maintenance information.
What we are looking for:
* Previously worked as anAdministrative Assistant, Office Administrator, Admin Assistant, Practice Support Officer, Executive Assistant, Office Coordinator, Firm Administrator, Audit & Admin Assistant, Professional Services Administrator, Accounts Administration Assistant, Practice Assistant, Office Support Assistant, Administrative Coordinator, Accounts Administrator, Team Administrator, Business Support Administrator, Administrative Assistant
* Some prior experience in an administrative role.
* Qualification such as a BTEC or apprenticeship in Administration, Office Management, or a related field would be beneficial.
* Competent user of MS Word, Excel, PowerPoint, and Outlook
* Accurate typing and data processing skills.
Whats on offer:
* Competitive salary
* 20 days plus bank holidays
* Pension scheme with employer contributions
* Life assurance scheme
* Cycle to work schme
* Regular social events and team incentives
* Health and wellbeing support including Employee Assistance Programme
* Career development opportunities within a supportive environment
Apply now for this exciting Administrative Assistant opportunity to lead audits and accounts preparation within a thriving business advisory firm.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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We are looking for a highly experienced Private PA to support two principals and their household based just outside of Banbury. The role is part time for a period of 12 weeks working 9.30 am to 13.00 pm Monday to Friday with an hourly rate of £17.00 an hour. The assignment is for up to the end Dec 2025.
Key Responsibilities for the Private PA:
Providing full secretarial and administration support
Full day to day diary management supporting the household and family
Household management including admin, bills, invoice, maintenance, social arrangements
Project management – holiday planning, events
Managing complex travel arrangements
Estate management, liaising with tenants, property maintenance,
Assisting with recruitment of household employees
Acting as main point of contact for household employment
Key Skills Required for the Private PA:
Proven track record in stand alone administration role
Private PA experience would be an advantage
Excellent interpersonal skills
Highly organised with excellent time management skills
Able to work independently
Exceptional oral and writing skills
Understanding the importance of discretion and confidentiality
Full Microsoft Office Suite
Professional, personable, calm under pressure
Own transport is a must due to rural location
Must like dogs
What’s in it for you?
£17.00 an hour paid weekly, paid a week in arrears
Part time hours 9.30 am to 13.00 pm Mon to Fri
Starting 6th Oct to end December 2025
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Were working with a law firm that prides itself on fostering a supportive and inclusive work environment where professional development is encouraged. Theyre a forward-thinking firm with a strong reputation in the legal sector, and they have an opportunity for a Private Client Solicitor to join their expanding team.
This is a fantastic opportunity to work in a collaborative and supportive environment, handling a varied caseload of private client matters while advancing your legal career, and as a Private Client Solicitor, you will play a vital role in delivering high-quality legal services to their clients. You will manage a diverse range of private client matters, including:
- Will Drafting
- Probate/Estate Administration
- Tax Advice
- Trust Administration
- Powers of Attorney
- Court of Protection/Deputyship Cases
You will have the opportunity to work closely with a dynamic team, contribute to the firm's growth, and provide mentorship to junior staff when required.
Theyre committed to rewarding and recognising the contributions of their employees through a comprehensive benefits package that includes:
- Enhanced holiday entitlement based on length of service
- Generous pension scheme
- Innovative recognition scheme to celebrate colleague achievements
- Enhanced Employee Assistance Programme
- Life Insurance Scheme
- Eye Care Scheme
- Ongoing professional development opportunities
- Hybrid working options
The ideal Private Client Solicitor will have a minimum of 1 year PQE, the ability to supervise and manage junior staff when required, and a proven ability to deliver excellent client service and maintain high professional standards.
Responsibilities of the position include:
- Manage a caseload of private client matters, ensuring all client work is handled efficiently and with a high standard of client care
- Provide advice and services in line with the firm's policies and quality standards
- Maintain clear and precise communication with clients and colleagues
- Supervise and develop junior staff members when required
- Ensure confidentiality and security of client information
- Actively participate in marketing initiatives to promote the firms services
- Maintain compliance with quality control, risk management, and regulatory requirements
- Progress client work efficiently and ensure clients are kept informed of costs and case developments
- Contribute to the firm's business plan by meeting billing and time recording targets
- Manage credit control on your own matters in collaboration with the Accounts Department
- Maintain positive relationships with clients, third parties, and external bodies
- Participate in self-development and ongoing training to meet professional requirements
If youre looking for a role that offers variety, responsibility, and career progression, we would love to hear from you.....Read more...
Enrolment OfficerLocation: Leeds (with travel to other sites) Contract: Full-time, permanent Salary: £26,280 – £30,000 per annumAre you highly organised, detail-focused, and passionate about supporting learners? Our client, a respected training provider, is looking for an Enrolment Officer to join their growing team. This is a fantastic opportunity for someone with strong administration and customer service skills who wants to make a real difference in the education and training sector.The RoleAs an Enrolment Officer, you will:
Lead and manage learner enrolments, including appointments, paperwork, and follow-up actions.Check and verify learner eligibility in line with funding rules and compliance requirements.Deliver clear Information, Advice and Guidance (IAG) to support learners at enrolment.Review assessment results and prior attainment to ensure programme suitability.Maintain accurate records and prepare evidence for audit and inspection.Work closely with colleagues to deliver a high-quality learner journey from day one.
About YouWe’re looking for someone who has:
2+ years’ experience in a learner-facing or customer service role.A good understanding of Information, Advice and Guidance (IAG) principles.Excellent administration skills and strong attention to detail.Confidence in problem-solving and handling learner queries.Strong communication and interpersonal skills.GCSEs (A–C / 9–4) in English and Maths.Good working knowledge of Microsoft Office 365.A full UK driving licence and the ability to travel between sites.
Desirable (but not essential)
An IAG qualification.Experience with Adult Education Budget, Free Courses for Jobs, or Skills Bootcamps.Familiarity with Ofsted inspections and Matrix assessments.
What’s on Offer
Competitive salary: £26,280 – £30,000 per annum (depending on experience).A permanent, full-time role with opportunities for professional development.The chance to join a supportive organisation making a real difference through education and training.
Don’t miss out — apply today and take the next step in your career as an Enrolment Officer.....Read more...
Role Purpose
To provide a comprehensive, efficient, and effective business and administrative support to individuals and teams to enable them to maximise their delivery and assist clients in achieving its purpose and objectives. The role will undertake a wider range of more complex administrative and business support activities.
Accountabilities
Provide complex business support as requested and required, such as undertaking financial administration and information management/analysis, to support the delivery of the team.
Act as a point of contact for enquiries from internal and external stakeholders and escalated issues from colleagues, exercising discretion and judgement to resolve complex business support issues. Escalate unresolved issues by identifying appropriate channels to ensure they are addressed in a professional and timely manner.
Undertake a range of financial administration tasks in accordance with defined financial processing procedures, so that financial information is up to date, accurate and monitored.
Undertake straightforward data analysis and data management processes for the relevant service area, interrogating and assimilating information from various sources to produce relevant reports that meet defined standards.
Arrange defined meetings or events to support effective working for the organisation. This includes diary management (handling multiple requests and clashing diary priorities), agenda creation, collation of materials, minute taking, and the monitoring and following-up of actions.
Maintain or oversee the management of a range of manual and electronic systems for the services supported to ensure data accuracy, confidentiality, and security.
Recommend and escalate opportunities for process improvement to enhance the support provided to colleagues and stakeholders.
Knowledge / Skills
A level qualification, or equivalent or relevant experience.
Knowledge of the area of the supported and any relevant specialised support knowledge related to that service area.
Knowledge of a range of systems, processes, and procedures, some of which will be complex in nature.
Knowledge of ICT packages including Word, Excel, and PowerPoint.
Experience of providing business support services and working with a range of partnership organisations such as other local authorities, charities or contractors.
Ability to communicate with a range of internal and external stakeholders to resolve and escalated complex issues in a professional manner.
Ability to plan and prioritise tasks and activities and using initiative to provide proactive support.
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Due to current growth, we have an opportunity for a young person to join us as an apprentice and complete a level 3 in Business & Administration. The role will be constantly evolving and will include the following:
Managing social media accounts- including creating content
Accounts
Making updates to website and resource hub
Converting text to letterhead paper
Working directly with young people and the wider community on programme delivery as required
Producing reports
Providing excellent customer service
Filming & podcasts - training in adobe will be provided.
Bid writing for grants
Developing programme resources for delivery as required
The successful candidate should have a genuine interest in social media and business administration
Training:
Level 3 Business Administrator Apprenticeship Standard
Maths and English Functional Skills if required - if not required, maths and English upskill will still be provided but you do not need to sit an exam
Preparation for End Point Assessment
Training Outcome:Possibility of permanent employment and going on to complete further qualifications.
Quote from our current Level 3 Apprentice:
‘In May of last year, I embarked on my Level 3 Business Admin journey at Building Self-Belief. Since then, this charitable organisation has not only assisted me in cultivating self-confidence but has also ignited within me a profound passion for media, advertising, and marketing.
I am thrilled by the prospect of not only continuing my affiliation with the charity after the end of this apprenticeship but also advancing to the role of a Level 4 Marketing Management apprentice.’Employer Description:Building Self-Belief is a charity based in the North East of England, focused on improving the wellbeing of young people. We have developed a series of programmes that are all designed to improve the self-confidence and self-belief of young people. These include our Wellbeing, Employability, Heritage and Environmental programmes. Our aim is to create stronger connections between our young people and their communities. We give them a greater sense of purpose and help them realise their full potential in life.Working Hours :Monday - Friday 10am - 4pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills....Read more...
Statement of Purpose:
To work under the direction and instruction of senior staff, to provide general clerical, administrative and financial support to the school
Support to Pupils, Parents and the Community:
Undertake reception duties, answer routine telephone and face-to-face enquiries and sign in visitors
Assist with pupil welfare duties; liaise with parents/staff, etc.
Assist with arrangements for visits from relevant external bodies, e.g. school nurse, photographer, etc.
Support to Organisation:
Provide routine clerical support, e.g. photocopying, filing, faxing, emailing and completing routine forms
Maintain manual and computerised records/management information systems and respond to queries
Undertake routine typing, word-processing on an ad hoc basis
Sort, distribute and record mail
Undertake routine administration, e.g. registers/school meals
Assist with arrangements for visits from County Council officers and external agencies, e.g. Social Services
Operate office equipment e.g. photocopier, computer
Arrange orderly and secure storage of supplies
Undertake routine financial administration e.g. collect and record dinner money
Basic first aid
Support to School (this list is not exhaustive):
Promote and safeguard the welfare of children and young persons you are responsible for or come into contact with
Be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person
Be aware of, support and ensure equal opportunities for all
Contribute to the overall ethos/work/aims of the school
Appreciate and support the role of other professionals
Attend and participate in relevant meetings as required
Participate in training and other learning activities and performance development as required
Training:
Business Administrator Level 3
20% off the job training - Newcastle College (ST5 2GB)
Training Outcome:Could lead to a permanent position for the right person. Employer Description:Chesterton Community Sports College is a successful, caring, innovative 11-16 school.Working Hours :Monday - Friday, 37 hours. Term time only. Working hours TBCSkills: Communication skills,IT skills,Organisation skills,Administrative skills,Team working....Read more...
Deal with incoming and outgoing calls using the database system
Accurate updating of individual client accounts
Assist with authorising of weekly bank payments
Assist in resolving account related queries via telephone and email
Assist in auditing and reviewing accounts as per procedure manuals
Update and maintain the information on the internal client databases
Deal with correspondence from local authorities and clients
Accurate filing – ensuring all client information filed in a timely manner
Cover colleagues’ workloads as and when required
Attend and contribute to team meetings
Attend training as identified by line management
Observe and implement all company policies and procedures
Training:
Training will be provided by EMA Training to cover the content required to gain your Business Administration Level 3 qualification which will help start your career and give you an insight into the businesses processes and procedures
Our training will be provided through a combination of online and in person visits to the workplace, you will be supported by your trainer/mentor to cover the required content for the business administration level 3 apprenticeship programme
You will be assessed during your end point assessment through a knowledge test, project presentation and professional discussion
Training Outcome:Opportunity for a full-time position within the team upon completion of the apprenticeship programme. Employer Description:DD Payroll is a trusted payroll bureau with a strong social mission. As a trading arm of The Disability Syndicate, a social enterprise, we have been delivering ethical and reliable payroll solutions since 2004. We specialise in supporting people who receive Direct Payments and Personal Health Budgets, as well as organisations in the public and social good sectors. Owned by Disability Direct, we draw on decades of lived experience in social care to provide payroll services that are not just accurate and compliant, but also person-centred and compassionate. At DD Payroll, we believe payroll isn’t just about numbers—it’s about supporting independence, choice, and peace of mind for those who rely on care and those who provide it.Working Hours :Monday- Friday between 9am-5pm.
Evening and weekend work will be necessary occasionally.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Initiative,Non judgemental,Patience....Read more...
Roles & Responsibilities:
Undertake office administration to contribute to the smooth running of the business.
Become proficient in internal processes, using Sharepoint, Sage and Excel, sharing good practice throughout the business. Encourage efficient use of IT systems by others.
Obtain quotations from suppliers for labour, materials and plant hire as necessary, liaising with the Project Managers and Site Managers where appropriate.
Raise Purchase Orders in accordance with the established process. Work with the Project Team to ensure materials are delivered timely and purchased cost effectively. Highlight any issues relating to cost or delivery to the relevant staff.
Maintain the approved suppliers and subcontractors schedule, issue packs to prospective new suppliers. Update insurance documents as required.
Maintain the plant hire log and issue to staff on a weekly basis.
Assist with completion and return of new client Pre-Quotation Questionnaires as and when required.
Support the Project Managers and Directors with ad hoc project administration.
Create project template files as new projects are won. Move files into tender and archive as appropriate.
Maintain the live projects gant chart, ensuring the information is current.
Prepare Operation & Maintenance Manuals for review, ensuring deadlines are met as directed by the Project Managers.
Assist the project team with creation of site Health & Safety files and site sundries as required in advance of project start dates.
Training:One day a month at the Worcester campus. Training Outcome:On successful completion of your apprenticeship, you will potentially have the opportunity to progress within the business, take on greater responsibilities, and work towards promotion.
There is scope for career growth and development within the company.Employer Description:Oakland BE work in the built environment, providing a comprehensive service to our clients across the spectrum. Our services include everything from initial project cost evaluation, through to design, planning and construction. We have a proven track record of completing commercial, medical and industrial fit outs, as well as new build projects. We work nationwide on projects working with end users/occupiers, developers, property companies and surveyors.Working Hours :9am to 5pm, Monday to Friday, half an hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental....Read more...
To provide high-quality administrative support across the school, contributing to the smooth running of day-to-day operations. The role includes supporting whole school administration, site and facilities coordination, trips and events planning and health and safety compliance.
Provide general administrative support including photocopying, filing, data entry, and handling correspondence.
Log and track site-related jobs and maintenance requests with the PFI facilities team.
Support the administration of school trips, including consent forms, transport bookings, and risk assessments.
Maintain health and safety records, including accident logs, risk assessments, and compliance checks.
Assist with maintaining accurate student and staff records using the school’s MIS system.
Training:Apprentices complete a mix of on-the-job training and off-the-job learning in the workplace (a minimum of 6.5 hours per week). Training sessions are delivered online.Training Outcome:On successful completion the apprentice will be qualified as a Level 3 Business Administrator which could provide a clear progression path, enabling individuals to develop their skills and advance in their careers.
The knowledge gained through apprenticeships can serve as a solid foundation for further specialisation or higher-level qualifications.Employer Description:At Marsden Heights Community College, we believe that we are the one of the best secondary schools in the Pendle area. We believe this because of what we offer the students at our school: we have fantastic facilities; a team of inspirational and dedicated teaching staff; a well-developed and comprehensive curriculum; and through our KASH programme, we ensure that our students develop the skills they need to thrive in the ‘real world’.
Most importantly our students tell us that they feel safe, they are happy and they feel confident. These are the starting points for a successful career in education and beyond. This is the basis upon which to build a caring, supportive and successful community. Our students make significant progress during their time at Marsden Heights as we support them on their learning journey and prepare them for life beyond school.Working Hours :This role is working Monday - Friday, from 8.00am to 4.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
- Using Microsoft Software (word/Excel/Sharepoint/Teams/outlook/)- Preparing Quotations for Customers- Working with Technical Drawings to understand commercial Kitchen Design - Assisting in project co-ordination with on-site Project Managers- Purchasing of Equipment - Liasing with Supplier to achieve/negotiate best Price- Creation of Handover Manuals for Completed Projects- Management of CRM Database- Invoicing of Goods - Answering incoming Calls - General Office dutiesTraining:An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence. You will be expected to work towards the Business Administrator Level 3, with support from your employer and the Chesterfield College Group.Training Outcome:
Varied future Career Paths subject to candidate with opportunities to move into commercial team leadership positions, Project Management, account management
Employer Description:Catering Projects Ltd is a specialist provider of bespoke commercial kitchens and bars for the food service industry. They offer a full-service approach—from initial design through to installation and aftercare—serving a wide range of clients including:
• Independent restaurants
• National chains such as Nando’s, Wagamama, Wendy’s, and TRG
Their services include:
• Design-led project management
• 3D visualizations and technical layouts using AutoCAD and Revit
• Equipment specification and procurement
• Installation and service support
The company is known for its attention to detail, client-focused solutions, and high-quality service, often delivering results that exceed expectations while remaining cost-effective.
Why It’s a Great Place for a Business Administration Apprentice
As an apprentice, you’ll be part of a professional team supporting the smooth running of operations. You’ll gain experience in:
• Office administration and coordination
• Project documentation and scheduling
• Customer service and supplier communications
• Data entry and reporting
• Procurement and logistics support
This role offers exposure to real-world business processes in a design-led, project-focused environment, ideal for developing skills in organisation, communication, and teamwork.
Company Culture and Values
Catering Projects Ltd prides itself on:
• Innovation and creativity
• Professionalism and precision
• Team collaboration
• Client satisfaction
Their in-house team brings over 70 years of combined experience in contracts, operations, design, and installation, making it a rich learning environment for apprentices.Working Hours :8.30am – 5pm / 30 minute lunch break.
Shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative....Read more...
HR Assistant - Rochdale - Earn £26,000 to £27,500 per annum - Full-time - 6 months cover contract - Apply Now. Job Title: HR AssistantLocation: RochdalePay Rate: £26-£27,500 per annumShifts: Monday to Friday (08:00 - 16:00) - though flexibility is desirable to meet the demands of the work flow Ignition Driver Recruitment are looking for reliable, experienced HR Assistant to join our clients back office team and play a vital role in keeping the supply chain moving. This particular opportunity is to provide 6 temporary months cover. What You'll Do: Provide administrative support including but not limited to:Ensurig that all HR administration for the site is carried out in a timely, effective, and accurate mannerScanning and filing of all people paperworkSupporting on any engagement activities including and ensuring notice boards are current and up to dateCompletion of invite to meeting letters and outcome lettersArranging meetings for the HR team/Diary ManagementNote taking in meetingsSupporting the operations teamsSupport with absence management for the siteThere will also be other general administrative duties within the scope of the role. What You Need (these ones are essential): Previous administration experience (ideally within a HR team)A professional attitude and good communication skillsExcellent organisational skills - both when working alone and within a teamThe ability to confidently use a computer and the Microsoft Office suiteIf you are proactive, polite, enthusiastic and have the ability to think on your feed whilst maintaining a strong attention to detail, you tick all the boxes for this role, and we want to speak to you!You must be a UK resident to be considered for this opportunity. We are unable to assist with VISA applications and cannot assist with relocation.Why Work With Us?Weekly payExcellent salary prospectsOpportunities for ongoing training and upskillingOn-site parking On-site facilities If you have the essential skills required for this opportunity - apply today!....Read more...
Are you highly organised with a sharp eye for detail and a passion for delivering great customer service? We are a fast-growing e-commerce packaging company based in Barnet, North London and we are looking for a sales order processer to come and join our team! We are committed to delivering excellent service and innovative solutions for our customers. We are looking for a detail-oriented and customer-focused Sales Order Processor to join our team and play a key role in ensuring smooth and efficient sales operations.We are the UK's leader in paper bags, cartons and other packaging products. The company has numerous marketing leading brands across Europe with a team of 50 people across 4 locations, including London, Hertford, Berlin, and Newmarket - half of which are based at this location.As a Sales Order Processor, you will be responsible for handling incoming sales orders, ensuring accuracy in processing, and providing excellent support to both customers and the sales team. This role is crucial in maintaining excellent communication with customers and internal.This role requires attention to detail, strong organisational skills, and the ability to work effectively in a fast-paced sales environment.We are looking for candidates with strong communication, organisational, numerical skills and active learners so that we can focus your initial training around our packaging products, service, and the marketplace.Every employee at Rocaba Group is unique and valued. We take pride in delivering excellence consistently and with our rapid growth and success, we are always looking to add the best talent to our teams. We are looking for candidates that have a strong work ethic, desire to learn and can build strong relationships with their colleagues.In return we offer a wide range of benefits for all of our staff, including the opportunity to learn and develop a range of skills, supportive working environment, and strong culture. We also have a competitive holiday allowance, as well as many of the basics, including optional private healthcare, pension contributions and free eye-testing.Key Responsibilities
Accurately process customer sales orders received via phone, email, or online systems.Check product availability, pricing, and delivery times before confirming orders.Coordinate with the warehouse, logistics, and production teams to ensure timely dispatch of orders.Monitor order progress and update customers proactively regarding status or delays.Handle customer queries related to orders, invoices, and deliveries in a professional manner.Ensure all customer and order details are correctly recorded in the CRM/ERP system.Process returns, replacements, and credit notes in line with company policies.Assist the sales team with quotes, product information, and administrative support.Maintain strong relationships with customers through clear and timely communication.Support continuous process improvements within the sales administration function.
Skills & Requirements
Proven experience in order processing, sales administration, or a similar role.Strong IT skills with experience using CRM/ERP systems and MS Office (Excel, Word, Outlook).High level of accuracy and attention to detail.Excellent organisational and time management skills.Strong written and verbal communication abilities.Ability to work under pressure and meet tight deadlines.Team player with a proactive and problem-solving approach.Knowledge of logistics, distribution, or supply chain processes (preferred but not essential).
Qualifications
Minimum: GCSEs (or equivalent) in English and Maths.Desirable: Further education or vocational training in business administration, customer service, or sales operations.
What We Offer
Competitive salaryTraining and development opportunities.Friendly, supportive team environment.Opportunity to grow with a successful, expanding business.
Other Benefits
Career development opportunitiesOn-site parkingCasual dressSubsidised private health careVibrant and dynamic working environment
How to Apply:Please attach an up-to-date copy of your CV to the link provided, and we will be in contact.....Read more...
Act as a friendly, helpful and welcoming in-person presence at our Diss site (Group HQ). Greeting visitors, clients, suppliers and contractors at Reception and providing them with appropriate support as required.
Monitor the Simonds and Flagfinders Bookings inboxes, and support the Group Private Hire Manager with answering queries and generating quotations, ensuring that all customers are responded to promptly, politely and in a manner which maximises revenue generation for the Group.
Where required, handle telephone calls and redirect callers appropriately, in accordance with Group processes.
Support the Group Private Hire Manager with administering internal and external room hire bookings and events, including setting up / clearing up hired rooms and ensuring all catering is arranged and provided to a high standard.
Monitor the Purchasing inbox and undertake purchasing on behalf of all departments, in accordance with processes established by the Finance Director, and to include maintaining an accurate and up-to-date list of authorised general supplies, and validating purchases against Purchase Orders for other purchases.
Support the Holidays and Day Trips department by confirming bookings, printing confirmations and preparing tour packs for drivers.
Undertake general administrative duties on behalf of the Managing Director and Senior Leadership Team, including processing of expense claims, travel and accommodation bookings and the raising of Purchase Orders on their behalf.
Undertake other general administrative duties as required by the Group, as directed by your Line Manager, and other members of our management team.
You will spend your week providing business administration support across the Transport Made Simple Group. Your day will usually begin by checking emails in the bookings and purchasing inboxes, responding to customer enquiries, preparing quotations, and processing purchase orders.
You will greet visitors and suppliers at reception, handle phone calls, and assist with internal and external room bookings, including arranging catering and setting up spaces for meetings and events.
Throughout the week, you’ll support the Holidays and Day Trips department by confirming bookings, printing confirmations, and preparing tour packs for drivers. You’ll also carry out administrative tasks for the Managing Director and Senior Leadership Team, such as processing expense claims, arranging travel, and raising purchase orders.
No two days are exactly the same – you’ll balance regular tasks with ad-hoc requests, ensuring smooth communication across departments and contributing to excellent customer service.Training:
Business Administrator Standard
English and Maths (if required) Level 2
Training Outcome:This role offers an excellent foundation for a long-term career in business administration. During the 18-month apprenticeship, you will gain a nationally recognised Level 3 Business Administration qualification, alongside valuable practical experience in customer service, purchasing, and administrative support.
Successful completion of the apprenticeship opens up opportunities to progress into permanent roles within the Group, such as Office Administrator, Customer Service Coordinator, Purchasing Administrator, or other. As Transport Made Simple continues to grow rapidly, there may be longer-term opportunities to move into supervisory or management positions for those who demonstrate initiative, strong performance, and a passion for the business.Employer Description:We're East Anglia's largest independent passenger transport provider, employing more than 700 team members with a fleet of 350 buses, coaches, minibuses and taxis. We operate a comprehensive network of local bus services which spans from Norwich as far south as north London, and from the east coast as far west as Nottingham and Derby. Working closely in partnership with Norfolk, Suffolk and Essex County Councils, we transport over 2,500 schoolchildren to and from school safely every day on dedicated buses. Our specialist fleet vehicles deliver coach holidays, wheelchair accessible transport and a wide range of corporate transport solutions for clients across a range of sectors. Our success has been built on four core values; being a great place to work, delivering exceptional customer service, using technology to optimise operations and seeking sustainable growth opportunities. Joining us on our journey could kickstart your career, giving you the skills and experience you need to support millions of people get from A to B sustainably every year.Working Hours :Monday to Friday, shifts of either 07:00 - 15:30 / 08.30 - 17:00 OR 08:30 - 17:00 / 10:30 - 19:00.
30 min lunch break per daySkills: Communication skills,IT skills,Attention to detail,Customer care skills,Flexible,Enthusiastic,Eager to learn....Read more...
Overview
Ref: 112711
Payroll Manager
Urgent opportunity to lead and manage the payroll function ensuring accurate and timely processing across all employees, while ensuring compliance and driving transformation initiatives. The role holder will review and implement improvements to payroll operations in order to drive efficiency and align with business strategic goals, whilst managing a team of 2 payroll professionals, although the role is very much hands on.
Role Responsibilities
Responsibilities will include:
Manage end-to-end payroll processing for all employees across UK and Europe – circa 1,000
Provide accurate payroll records and reports including but not limited to P45’s, P60’s, P11D’s and gender pay gap
Support audits and ensure robust internal controls are in place
Ensure compliance with all relevant legislation, including HMRC, pensions, NI and Internal policies
Oversee benefits administration
Provide an efficient query service to employees relating to payroll
Supervise and develop the payroll team
Liaise with internal and external stakeholders (HMRC, pension service provider, payroll providers, finance etc.) to ensure accurate data flow and reporting
Produce detailed management reports
Person Specification
Essential skills will include:
Previous experience working within Payroll / HR on the Sage 50 Payroll software
Significant experience of processing a UK and EU monthly payroll and benefits administration
Extensive knowledge of all aspects of running payroll; HMRC, SSP, SMP, PAYE, RTI, Pension Processing, etc
In-depth knowledge of tax regulations
Strong reporting skills
Next Steps
Apply by contacting Ciaran Ahern, 0131 270 6608 or cahern@fpsg.com
Equal Opportunities
FPSG is committed to equal opportunities regardless of gender, race, disability, sexual orientation, religion or belief and age.
We are Disability Confident and neurodiverse aware. If you have a disability, please tell us if there are any reasonable adjustments we can make to assist you in your application or with your recruitment process....Read more...
A global chemical manufacturer specialising in the production of agricultural products are looking for a skilled and experienced Senior Quantity Surveyor to lead quantity surveying and contract administration functions across the site an supporting the successful delivery of capital projects.
Based at their offices in Bradford, the Senior Quantity Surveyor will work in a collaborative, values-driven culture where your expertise will play a key role in strengthening their commercial capability and delivering project outcomes.
Salary and Benefits
Annual Salary: Between £80,000 - £100,000
Annual Bonus up to 10%
28 Holidays + 8 Bank Holidays
Up to 10% Employer Pension Contribution
Flexible Working Opportunities
Global Shares Plan
Healthcare Cash Plan
Additional Long Service Awards
Role of the Senior Quantity Surveyor
The Senior Quantity Surveyor will directly report into the Site Project Manager and PMO Lead, working alongside the Site Managers and Engineering Leads. The role involves management of multiple contractors and internal project stakeholders. The Senior Quantity Surveyor will support the delivery of CAPEX Projects throughout robust contract management and cost control procedures.
The Senior Quantity Surveyor will be responsible for:
Administer project contracts, ensuring compliance with commercial terms.
Perform quantity take-offs and verify contractor measurements.
Validate contractor payment claims, variations, and progress valuations.
Lead the Invitations to Tender (ITT) process and support contractor selection.
Provide commercial oversight and contract controls across site projects.
Assist in the appointment and performance management of Engineering Contractors.
Develop initial cost estimates and budgets for new capital projects.
Essential Skills and Experience
Extensive background in Quantity Surveying and Contract Management
Degree qualified in a Quantity Surveying, Commercial management or a related field.
Strong working knowledge of Contract Law and Administration Principles.
Experience of working on manufacturing or industrial capital projects.
Skilled in contractor engagement, ITT processes and estimating.
Proficient in cost control and variation management techniques
Understanding of procurement and commercial governance frameworks.
How to Apply: Submit your CV direct to be considered for the role of Senior Quantity Surveyor.....Read more...
A global chemical manufacturer specialising in the production of agricultural products are looking for a skilled and experienced Contracts Manager to lead quantity surveying and contract administration functions across the site and supporting the successful delivery of capital projects.
Based at their offices in Bradford, the Contracts Manager will work in a collaborative, values-driven culture where your expertise will play a key role in strengthening their commercial capability and delivering project outcomes.
Salary and Benefits
Annual Salary: Between £80,000 - £100,000
Annual Bonus up to 10%
28 Holidays + 8 Bank Holidays
Up to 10% Employer Pension Contribution
Flexible Working Opportunities
Global Shares Plan
Healthcare Cash Plan
Additional Long Service Awards
Role of the Contracts Manager
The Senior Contracts Manager & Quantity Surveyor will directly report into the Site Project Manager and PMO Lead, working alongside the Site Managers and Engineering Leads. The role involves management of multiple contractors and internal project stakeholders. The Senior Quantity Surveyor will support the delivery of CAPEX Projects throughout robust contract management and cost control procedures.
The Contracts Manager will be responsible for:
Administer project contracts, ensuring compliance with commercial terms.
Perform quantity take-offs and verify contractor measurements.
Validate contractor payment claims, variations, and progress valuations.
Lead the Invitations to Tender (ITT) process and support contractor selection.
Provide commercial oversight and contract controls across site projects.
Assist in the appointment and performance management of Engineering Contractors.
Develop initial cost estimates and budgets for new capital projects.
Essential Skills and Experience of the Contracts Manager
Extensive background in Quantity Surveying and Contract Management
Degree qualified in a Quantity Surveying, Commercial management or a related field.
A strong background in Manufacturing, Oil & Gas, Food or other Process Manufacturing sectors.
Strong working knowledge of Contract Law and Administration Principles.
Experience of working on manufacturing or industrial capital projects.
Skilled in contractor engagement, ITT processes and estimating.
Proficient in cost control and variation management techniques
Understanding of procurement and commercial governance frameworks.
How to Apply: Submit your CV direct to be considered for the role of Contracts Manager.
....Read more...
We are seeking an Account Apprentice who would be completing an apprenticeship in AAT Level 2 or level 3. You will undertake general reception/clerical/administrative duties within the main office, while assisting with other administrative functions within Goldhouse. For example, HR and Reprographics.
Your day-to-day duties will include:
Providing assistance to staff and visitors at the reception desk as required
Support by greeting visitors, signing in and out visitors as required
Dealing with telephone enquiries, making outgoing telephone calls as requested. This will require a significant understanding of property (training provided)
To operate standard office equipment, including a fax machine, franking device and photocopiers
Assist with the monitoring of the mailbox
Support with the receipting and administration of payments, chasing payments, discussing and advising on property with clients
Postal duties including receiving, opening and distributing incoming mail/parcels and dispatching outgoing mail
Support with the maintenance of accurate data and the filing of paper records
Provide general administrative support to the office manager, including word processing, Excel spreadsheets, invoicing and other IT-based tasks
To support the filing of paper records for personnel files
To support with the organisation of interview days and the preparation of interview paperwork
To support with interview days as required, to include the greeting and escorting of candidates
To support with the verification and copying of ID documentation for pre-employment checks
Training:
Apprenticeship Details - 16 months expected duration to complete, working towards your Level 3 Business Administration qualification
All learning is delivered online/ remote
Functional Skills in English and maths will be completed if required
Training Provider: LMP Education (rated 1st best UK training provider)
Training Outcome:
Pass a level 3 qualification and potentially move into a permanent role within this sector
Employer Description:Think of us as your life tour guide. We are dedicated financial experts, that offer trusted accounting and tax advisory as well as specialising in property and property tax, alongside business advisory and pension planning. Our mission is to empower individuals, businesses and property investors with strategic financial insights and solutions that pave the way for sustained growth and success.Working Hours :Monday - Friday, 09:00 - 17:30 (1 hour lunch break).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative....Read more...
General Administration:
Manage incoming calls, emails, and correspondence, ensuring prompt responses and accurate message handling
Maintain accurate records, databases, and filing systems (digital and paper-based)
Prepare reports, presentations, and departmental documentation as required
Support compliance with company policies, health and safety regulations, and industry standards
Sales & Customer Service Support:
Process hire enquiries, quotations, and bookings in line with company procedures
Liaise with customers to confirm requirements, ensuring excellent service delivery
Support the sales team with order processing, client documentation, and aftercare follow-ups
Operations & Logistics:
Assist in scheduling equipment hire, delivery, and collection in coordination with logistics staff
Monitor stock availability and update records of hired assets
Process delivery and collection notes, ensuring all paperwork is accurate and up to date
Finance & Reporting:
Support finance with invoicing, purchase orders, and credit control administration
Track departmental budgets and highlight variances to management
Assist with expense processing and reconciliation of accounts
Cross-Departmental Support:
Provide administrative support to HR, including onboarding documents and training records
Coordinate internal communication between departments to ensure efficient workflow
Contribute to continuous improvement initiatives across business operations
Training:
Business Administrator Level 3
Off the job training will take place one day a week at Oldham College
Training Outcome:Full-time position for the right candidate.Employer Description:Think Hire is the UK’s premier off-grid Energy-as-a-Service provider.
Offering relocatable renewable energy solutions and cutting-edge solar hybrid power generation, we're not just a company; we're architects of a greener tomorrow.
Pioneers of the Solartainer Versatile range, the world's first adaptable solar hybrid generators, Think Hire is at the forefront of driving positive change in the energy sector, with a focus on reducing carbon emissions and enhancing operational efficiency through an Energy-as-a-service proposition.
Why choose Think Hire as your renewable energy partner?
We are committed to reduce your onsite carbon emissions and operating costs.
All of our assets include remote management and reporting as standard, so you can see your carbon reductions in real-time.
We offer you the most carbon-efficient products and set-ups no matter the project at hand.Working Hours :Monday to Friday
between 9.00 am - 5.00 pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Contract Type: Apprenticeship (fixed term, leading to Level 2 qualification in Health & Social Care support).
Role Purpose:
To provide high-quality administrative support within a health and social care setting while completing a Level 2 Apprenticeship. The role will help ensure smooth day-to-day operations, efficient communication, and accurate record keeping. The apprentice will gain valuable skills and experience working alongside professionals delivering care and support services.
Key Responsibilities:
Provide general administrative support, including answering phones, responding to emails, filing, and photocopying
Maintain accurate records, databases, and care-related documentation in line with confidentiality and data protection policies
Support scheduling of staff rotas, appointments, meetings, and training sessions
Assist with preparing reports, letters, and other correspondence
Greet visitors, service users, and professionals in a polite and professional manner
Learn and apply knowledge of health and social care standards, safeguarding, and compliance requirements
Support the coordination of care plans, reviews, and client files under supervision
Contribute to a positive and inclusive office environment, promoting teamwork and professional communication
Undertake training and assessments required to complete the Level 2 Apprenticeship programme
Person Specification:
Essential:
Interest in working within health and social care administration
Good written and verbal communication skills
Strong organisational and time management skills
Willingness to learn and work towards a Level 2 qualification
Ability to handle sensitive information with discretion and maintain confidentiality
Basic IT skills (Microsoft Office/data entry)
Desirable:
Previous work or voluntary experience in administration or care settings
Understanding of safeguarding, GDPR, and confidentiality in health and social care.Training & DevelopmentYou will be supported to achieve the Level 2 Apprenticeship in Health & Social Care AdminOn-the-job training and mentoring from experienced staff
Training:
Health and Social Care Foundation Level 2 Apprenticeship
Training schedule to be agreed
Training Outcome:Further NVQ's up to level 5. Employer Description:Our Mission
Our mission is to make a meaningful difference in the lives of those we serve by offering care solutions that prioritize dignity, independence, and well-being. We understand the importance of an approach to care, addressing not only physical needs but also the emotional and mental aspects of our clients' lives.
Our Vision
To be the leading care and support agency recognised for excellence and compassionate care services. We strive to make a positive impact on the lives of those we serve, promoting independence, dignity, and a higher quality of life.Working Hours :Shifts including alternate weekendsSkills: ....Read more...
To provide administration support for our people processes including but not limited to:
Processing paperwork
Filing
Dealing with mail
Data gathering
Arranging meetings
Reception support
Payroll support
Recruitment – assist with the recruitment process, including supporting the pre employment administration and arranging interviews
Training - assist in maintaining the database
Reception support - cover reception duties as required
Employee Life Cycle - support all aspects from new starter to leaver
Absence - support the absence management process ie maintaining the database and producing and processing return to works for managers
Payroll - to support the monthly payroll process and cover when required
Training:
HR Support Level 3 Apprenticeship Standard
Your training will take place one day a week at City College Norwich - Norfolk House, Exchange Street NR2 1DD
Training Outcome:This course should support a learner’s progression which may include:
Continuation, development or promotion at work or within this sector
The skills to further develop a specialism within the Professional Services sector
A learner may choose to progress to the Level 5 HR People Professional Apprenticeship Standard
Successful completion of this apprenticeship will allow the apprentice to apply for Associate Membership (Assoc. CIPD) of the Chartered Institute of Personnel & Development (CIPD), the professional body for the HR Sector (if the EPA is taken through the CIPD)
Employer Description:We pride ourselves on our strong team of 4,600 people across our company. Our culture is all about driving high performance; encouraging and rewarding entrepreneurial and team behaviour; creating an inspiring culture where individuals and teams can be successful; and celebrating our successes while always striving for more. We call our culture ‘our way’ and it’s embodied in everything we do.
At almost three times the size of our nearest competitor, we are the undisputed industry leader. And in order to be the best, we need to develop and hire the best people for now and our future ambitions.
Nomad Foods has all the jobs and departments you might expect in a fast-moving consumer goods company including sales, marketing, research and development, finance, HR and IT. With 13 of our own manufacturing sites, we also offer great jobs and careers in all aspects of supply chain operations including production, engineering, procurement and logistics.Working Hours :Day Shifts - 08:30 - 17:00, with one hour unpaid lunch.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative,Non judgemental,Patience....Read more...
Our reception and administration team are the backbone of our clinical services, helping ensure everything runs smoothly. Whether it’s making reminder phone calls, booking appointments, managing patient data and records, filing, scanning or sending correspondence, every task our Administrators carry out is key to ensuring our patients have an efficient and friendly experience.
Duties will include:
Greeting visitors and providing a reception service
Data entry, including updating medical records/notes
Updating and filing data for clinical outcomes correctly and confidentially, including
patient files, in-line with GDPR
Booking appointments, and scheduling repeat or follow-up appointments
Assisting with coordinating clinics
Writing letters and reports
Answering the telephone and making outgoing calls
Providing exceptional customer service and patient care
Taking part in learning activities to develop your career
Ensure correspondence is sent out in a timely manner
General administration and house keeping
All other associated duties as required of the role
Training:All delivery for this apprenticeship will take place within your place of work. A dedicated Vocational Trainer will visit on average once every 4 weeks, to establish a personal learning and development plan, outlining a schedule of training activities and business objectives.
You will complete a mixture of on and off the job training, including workshops, face to face training and online sessions. You’ll also be supported by your colleagues at all times, and will have a full induction.
You will have a review every 8-12 weeks with your Line Manager and Trainer to discuss your progress.Training Outcome:The Beacon Medical apprentice programme provides a fantastic opportunity for apprentices to build a strong foundation of capability that could lead to a permanent job role, and possible internal progression.Employer Description:Beacon Medical is a well-established GP practice based at Cleethorpes Primary Care Centre, caring for approximately 13,000 patients. We are a forward-thinking, patient-centred practice offering a full range of NHS services, including chronic disease management, minor surgery, immunisations, and health screening. We pride ourselves on being a supportive, team-focused environment that values innovation, professional development, and excellent patient care.Working Hours :Hours of work will be slightly flexible between operating times of 08.00 - 18.30, Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Empathetic and caring,Professional and approachable,Can prioritise workload,Confident communicator,Polite telephone manner,High degree of accuracy....Read more...
