Provide first-line technical support to staff for hardware, software, and network issues
Set up and configure IT equipment including PCs, laptops, printers, and mobile devices
Monitor and maintain IT systems and networks
Assist with user account creation, password resets, and basic user administration
Log support tickets and update them in the helpdesk system
Support the rollout of new applications and system
Escalate complex issues to senior technicians as needed
Follow IT policies and procedures to ensure security and compliance
Training:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position
Employer Description:information
Velocity Academy is a post 16 private education provider that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England. From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy now delivers apprenticeship programmes, short courses and online virtual classes to both employers and individual students. We now boast a diverse portfolio of vocational learning programmes such as technology, business management, administration, and health and fitness.Working Hours :Monday to Friday
9:00am to 5:00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
As a Customer Service Apprentice, you will join our Apprenticeships Team, working alongside colleagues within the Learning Academy. The Learning Academy offers a range of bespoke training and qualifications to all employees within Sanctuary and this apprenticeship will give you the unique opportunity to gain a real insight and understanding of the Learning Academy function, while developing great relationships across the team.
You will provide key customer service and administration support by dealing with queries via email and telephone, processing learner reviews, supporting the team with the coordination of events, such as National Apprenticeship Week, processing manager reviews and evaluation forms, liaising with Training Providers and carrying out additional duties as required.Training:Customer Service Level 2 Apprenticeship Standard:
The successful candidate will undertake a nationally recognised qualification through HWGTA Training.
You will be required to demonstrate through the standard that you meet all competencies and behaviours, which will lead to the achievement of the qualification.
You will have a designated mentor in the workplace to support your learning and at the end of the programme will be assessed via an external assessment body. Training Outcome:There is potential for progression to the Business and Administration Level 3 apprenticeship upon successful completion of the Level 2 programme.
Employer Description:Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.Working Hours :Monday to Friday (shift pattern to be agreed).Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Meeting and greeting customers on arrival and dealing with them in a professional manner
Booking in car services with customers over the phone and confirming on email/text
Contacting customers with service updates and notifying customers if they require works to be done on their vehicles
Dealing with customer queries and requests
Liaising with the technical team on timeframes for service completions
Processing service paperwork on the system
General administration duties
Person specification:
Full UK Driving License is essential. The client is looking for someone who is articulate, a strong communicator, able to handle customers in a professional manner and very driven. Mature, flexible and eager to learn.Training:
Level 3 Business Administration apprenticeship.
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week
Training Outcome:Possible full time permanent position upon completion of the apprenticeship.Employer Description:Established in 2002, the client proudly represents the Renault, Dacia, Nissan and Peugeot with franchises in Kettering and Northampton. They pride themselves in offering an exemplary level of service in all aspects of the business.
This role will be based in the Kettering dealership and will involve providing a top-notch service to customers face-to-face and over the phone in an effective and professional manner.Working Hours :Monday to Friday, 8.00am to 5:30pm + 1 in 3 Saturday morning rota, 8.30am to 12.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
A typical week will involve 1-day at college, 3-days with the administrative team and 1-day supporting reception and business support.
Diverse administrative tasks using NHS and external IT systems, including AI software, to manage patients' care
Support to the reception and dispensary team to deliver front facing patient services
Speaking with patients via telephone and booking appointments
Work with the business support officer and practice manager to support ad hoc projects and routine administrative tasks
Support to ensure paper records and file are managed correctly
Training:Business Administrator Level 3.
Apprentices will typically attend York College on a day release for the duration of the apprenticeship (although online delivery is also available) and work with their employer for the remainder of their contracted hours. During their time in college, apprentices will work towards developing their knowledge, skills and behaviours, and at work will consolidate their on-programme learning with the support of their employer. An assessor/reviewer will visit the workplace every 8-10 weeks to discuss and monitor progress on the apprenticeship in conjunction with the employer.Training Outcome:The post could take the candidate into a range of full-time positions within the GP setting or wider healthcare administration and business support areas.Employer Description:We provide comprehensive NHS primary care services to help patients manage their health and well-being. Our aim is to provide a high quality, caring and personal healthcare service to our whole patient base. We have 30 staff including GPs, nurses, administration and support staff.Working Hours :Monday to Friday 9am - 5pm, with some ad hoc variation to start earlier (8am) or finish later (6pm). No weekend or bank holiday working.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Workshop Planning Activities:
Coordinate with customers and internal teams to log and track all incoming workshop jobs.
Maintain and update the workshop schedule, ensuring parts and resources are available.
Monitor equipment availability and flag bottlenecks.Track job progress and update customers on expected return dates.
Compare actual job costs (time and parts) against estimates.Use internal systems to report on productivity, utilisation, and equipment use.
Workshop Administration Activities:
Process purchase orders and raise sales documents.
Raise internal and external supplier orders in SAP.
Handle MOD job documentation including ITAR submissions.Organise returns, exchange parts, and upload job info to tracking systems.
File job documentation and process credit notes if needed.
Manage customs invoices and third-party payments.
Goods In Administration Activities:
Maintain safety stock and packaging material levels.
Check deliveries, book into system, and allocate correctly.
Organise shipping of goods and liaise with relevant departments.
Order workshop and service consumables.
Maintain secure and tidy storage areas.
Training Outcome:GEA’s global presence and commitment to development mean there may be opportunities to explore international placements, specialist technical roles.Employer Description:GEA is one of the world's largest suppliers to the food, beverage and pharmaceutical industries. Our portfolio includes machinery and plants, as well as advanced process technology, spare parts and comprehensive services. We are guided by a strong sense of purpose, and our more than 18,000 dedicated employees work hard to improve the sustainability and efficiency of manufacturing processes worldwide.Working Hours :8:30am - 5.00pm, Monday to Thursday.
8:30am - 4:30pm, Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Physical fitness....Read more...
Person Specification
The ideal candidate for the Administrator role will love organising files, records, equipment, and people – someone who pays attention to detail and enjoys a varied workload. They will be an able communicator both in person, on the phone and over email and an energetic and motivated organiser. They will be able to work to deadlines and be a confident first point of contact for the organisation.
The key responsibilities are:
Organisational administration
To support the management of robust office systems including sourcing and co-ordination of physical resources and digital filing
To support both organisations with financial administration, keeping invoice and credit card logs, soliciting the relevant paperwork from new suppliers, recording transactions on the accounting system, arranging payments, producing reports and bank reconciliation
To provide administrative support, helping to arrange accommodation, travel and other arrangements as part of event delivery
To deal with general enquiries via phone/person/email
To organise appropriate venues for meetings, order catering when required and ensure rooms and equipment are prepared
To support the taking of minutes for a range of meetings
Monitoring and evaluation documentation
To provide support for events and projects with a particular focus on collating monitoring and evaluation from participants, or funded projects ensuring evaluation sheets are distributed, collected and inputted to the relevant systems
To support work in partnership with key delivery providers, partners and agencies, to disseminate and collate monitoring and evaluation documentation
To help maintain effective digital filing systems to support reporting back to funders
To work with the project evaluators sending them information from our projects they need
Database management
To collate and update databases for activities and finances
To input monitoring data from activities into spreadsheets and or funders monitoring systems for reporting
To help input data to a database framework that enables us to extract information quickly and effectively enabling us to target the relevant people for different events and company communications
Cultural partnership, volunteers and residents’ communication
To send out information to cultural partnership members, volunteers and residents, updating them on activities and promoting opportunities for engagement
To support the administration around commission applications.
To put events on Eventbrite and monitor sign ups
Arrange meetings and co-ordinate the scheduling of meetings, volunteer gatherings as well as booking participants into project delivery
To help recruit and welcome new members, volunteers and residents
To help collect the monitoring data for the Place partnership programme and input into relevant systems
Training:Standard & level
The successful candidate will work towards completing the Level 3 Business Administration Standard from the Institute for Apprenticeships & Technical Education. Delivered by Blackpool and The Fylde College offering expert tuition and exceptional facilities.
Personalised programme
Your B&FC apprenticeship is made up of several different elements and each one reflects your individual abilities and career goals. Our expert tutors and assessors have relevant industry experience and will support you to achieve all your goals.
Off-the-job training
Developing your skills at work is called on-the-job training, 20% of your apprenticeship (equal to one full day a week) will be ‘off-the-job’. This might include attending College, tackling projects, online learning, coaching, shadowing, or training for your job.??
Stacks of support
Assessment mostly takes place in the workplace. When you start, you will be allocated a skills coach, who will visit you at least once a month to guide and support you and help you to plan for your future. We will also provide you with specialist support for your English and maths and for any additional needs that you make us aware of.Training Outcome:Contract: Full time, Fixed Term Contract for 2 years.Employer Description:Funded by Arts Council England, LeftCoast delivers Blackpool’s Creative People and Places programme, empowering more residents to discover, choose, and actively engage with the creativity and culture available in their local towns and neighbourhoods. LeftCoast supports everyone involved in its projects to foster a stronger sense of well-being and connection to their communities. By working closely with individuals, community groups, and organisations. LeftCoast aims to inspire positive change and enhance civic life across Blackpool’s neighbourhoods.Working Hours :Working Hours: Generally, 9.00am - 5.00pm. However, some unsociable working hours will be required for events/festivals, with advance notice given.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Initiative....Read more...
Are you an experienced Private Client Paralegal looking to join a reputable and forward-thinking law firm? An excellent opportunity has arisen for a motivated and detail-oriented individual to join a respected Private Client team in Telford.
About the Firm • A well-established law firm with a strong reputation for delivering high-quality legal services • Supportive, team-focused culture with genuine opportunities for career development • Offers a modern and flexible working environment
Job Role As a Private Client Paralegal, you will support solicitors on a range of matters including wills, probate, trusts, and estate administration. This is a great opportunity to build your expertise within a close-knit team, offering long-term progression for the right candidate.
Key Responsibilities • Assisting with the drafting of wills and lasting powers of attorney • Supporting the administration of estates and trusts • Preparing legal documents and correspondence • Liaising with clients, HMRC, and other external organisations • Conducting legal research and maintaining accurate file records • Providing high-quality, empathetic client service
Job Requirements • Previous experience in Private Client work (wills, probate, LPA, estate admin) • Strong administrative and organisational skills • Excellent attention to detail and time management • Professional, confident communicator with a client-focused approach • Legal qualification (LPC or CILEX) is advantageous but not essential
What’s on Offer • Competitive salary & benefits package • Career progression & ongoing training • Supportive and inclusive team culture • Modern offices with a collaborative work environment
If you would be interested in knowing more about this Telford based Private Client Paralegal role, please contact Jenny Vickerstaff on 0161 831 6866 or email jenny.vickerstaff@saccomann.com
....Read more...
Attend all required college training days as the apprenticeship requires
Demonstrating good interpersonal skills and cultural awareness when dealing with colleagues, customers and clients during tasks
Understand internal processes and apply them in working practices
Observe and shadow in order to learn tasks, developing the ability to work independently and to take responsibility
Demonstrate a willingness to follow instruction and learn new tasks, taking personal responsibility for your own development
Be compliant with uniform, dress code or PPE requirements for your role
Assist with diligent problem solving to achieve excellent customer experience results
Work in conjunction with the team to deliver a reliable service
Training:
You will be completing a Level 3 Diploma in Business Administration
The apprentice will be required to attend workshops either virtual or on college campus over the period of their apprenticeship and develop the knowledge required to support their end point assessment
The apprentice will also be required to complete college assessments on site as well as completing written work alongside
Training Outcome:
Upon completion, the apprentice will be awarded a Level 3 Diploma in Business Administration
There is also the possibility of a permanent contract of employment depending on the business need and available vacancies at the time of completion
Employer Description:Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works.Working Hours :Monday - Friday, 08:00 - 17:00, one hour for meal break (unpaid).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working....Read more...
Greet visitors, staff, and contractors and provide a friendly, helpful service
Answer incoming calls and direct them appropriately
Keep reception clean, tidy and welcoming
Assist with administrative tasks such as post, ordering supplies and managing bookings
Help support events and room bookings
Work with the Facilities team on building checks, maintenance and post services
Monitor safety procedures and report issues when needed
Attend team meetings and contribute to wider organisational activities
Training Outcome:This is a brilliant opportunity to develop your confidence and gain meaningful experience in a professional setting working for a renowned organisation with important mission, while gaining a nationally recognised qualification and being supported every step of the way. You will have an opportunity to participate in cross-organisational projects and activities and will leave with solid skills in customer service, office systems, administration and communication, giving you a great start for future roles in business administration, hospitality, facilities or events.Employer Description:The Royal College of Obstetricians and Gynaecologists (RCOG) works to improve health care for women and girls everywhere, by setting standards for clinical practice, providing doctors with training and lifelong learning, and advocating for women’s health care worldwide. We are a medical charity and professional membership body that has been working to transform women’s health and reproductive care for over 90 years. We are proud of our rich heritage and international reputation and with over 17,500 members worldwide, our building at Union Street is home to 14 women's health organisations working alongside the RCOG contributing to the College’s vision to create a centre of excellence in women’s health.Working Hours :• Monday to Friday, 10 am – 6pm (including a one-hour lunch break)
• 35 hours per week (includes training hours)
• Occasional early starts or evening support during eventsSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental....Read more...
Provide first-line technical support to staff for hardware, software, and network issues
Set up and configure IT equipment including PCs, laptops, printers, and mobile devices
Monitor and maintain IT systems and networks
Assist with user account creation, password resets, and basic user administration
Log support tickets and update them in the helpdesk system
Support the rollout of new applications and system
Escalate complex issues to senior technicians as needed
Follow IT policies and procedures to ensure security and compliance
Training:Training to be provided:
Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.Training Outcome:The role offers long term security and the opportunity to progress into a permanent position.Employer Description:Velocity Academy is a post 16 private education provider that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England.
From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy now delivers apprenticeship programmes, short courses and online virtual classes to both employers and individual students. We now boast a diverse portfolio of vocational learning programmes such as technology, business management, administration, and health and fitness.Working Hours :Monday to Friday, 09:00 to 17:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
We’re looking for someone who is eager to get involved in a variety of services and tasks, willing to learn, with a strong motivation to succeed, reliable, committed, and punctual, able to follow instructions and work effectively as part of a team.
Duties include:
Administration and processing of incoming vehicle licence applications
Data entry into the licensing “Diamond” database updating taxi vehicle records
Printing of vehicle plates
Taking payments from applicants using Civica over the telephone
Sending out monthly reminder letters
Diary management for vehicle inspection appointments
Ad hoc administrative tasks for the Public Protection Team as and when demand requires
Answer simple administrative questions and update applicants as to the status of their application
Undertake scanning and filing duties
Complete 6 hours online learning each week towards the apprenticeship
Training:Apprenticeship to be delivered remotely by Babington Business College Ltd. https://babington.co.uk/ Training Outcome:Following the successful completion of the level 3 Business Administration apprenticeship, it is possible that there could be other opportunities within the Council where you could further your skill set and put your qualification to good use.Employer Description:This is an exciting time to join our team at Epsom and Ewell Borough Council. Over the last few years we have developed strong working relationships with partners, become more resilient and collaborative and become more effective and agile in our ways of working. Successful candidates will be supported to achieve their own professional goals, and be joining a dedicated, friendly and professional team who embrace our ethos of ‘One Team’.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Maintain confidentiality,Work to deadlines....Read more...
Responsibilities Include:
Answering email inquiries and incoming calls with a professional manner ready to transfer to a member of the sales team, eventually taking on these calls yourself
Keeping customers updated and building relationships with them via email and phone
Attending visits to customers with a presentable, approachable and professional manner
Learning about the industry and its produce, specialising in certain areas
Working as a team to help reach the end goals
Supporting the marketing and sales campaigns
Assisting with the finance department, understanding costs, quotations, etc
General administration
Training:
Business Administration Level 3 Apprenticeship Standard
Once a month online workshops
Trainer visits to the workplace
Training Outcome:
Can lead to a permanent role
Employer Description:Founded in 1987 VEG-UK was started by Bill Pitts. Utilising relationships he had with local growers, VEG-UK was he had a vision to provide the highest quality fresh produce at a fair price – a vision we still hold strong today.
Over time our network of growers has spread across the UK and Europe to provide full availability to our customers all year round. Bill built strong relationships with growers and customers alike, the majority of whom we still deal with today.
Bill retired in 2018, his son Julian took over the business. Working with a close knit team and building on the philosophy created by his father, the company has gone from strength to strength. We now have customers and growers all over Europe and by working closely with them all, we aim to keep growing together.Working Hours :Monday to Friday, 7am - 3pm. Some Saturday morning work may be required.Skills: Communication skills,IT skills,Customer care skills,Administrative skills,Team working,Initiative,Good sense of humour,Confidence....Read more...
Learning how to log service calls on the system and allocate jobs
Issuing parts and dispatching items via courier
Booking accommodation for drivers
Inputting and storing information accurately
Responding to customer emails and answering calls
Maintaining accurate records
Supporting wider admin and service teams
Producing reports and ordering stationery or equipment
Following health & safety and good housekeeping practices in both the office and warehouse
Building strong working relationships across the KRL Group
Training:Level 3 Apprenticeship in Business Administration consisting of:
Level 3 Apprenticeship qualification in Business Administration
Level 2 Functional Skills in Mathematics (if applicable)
Level 2 Functional Skills in English (if applicable)
You will be required to attend a half-day session with HBTC where you will work towards any functional skills (where needed) that you have to take. Additional off the job training will also be required as part of the Apprenticeship. There will also be an end point assessment. Training Outcome:
After the Apprenticeship, there may be an opportunity for you to advance in the workplace or go on to higher education
Employer Description:KRL provide Photocopiers, office printers and document solutions that help make office life easier
We’ll help you reduce the cost of your office printers and copiers and help you manage your documents more efficiently.
We specialise in helping businesses just like yours with office printer, copier and scanner hardware, and document management solutions.
You’ll benefit from our unique position as a completely independent dealer, with a dedicated and friendly team that puts customer care first.
Great service makes KRL the preferred print partner for over 800 businesses in the region.Working Hours :Monday to Friday
8:30am- 5:00pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Key Responsibilities:
Accurately provide information regarding the organisation’s products, services, and procedures
Respond to customer enquiries in a professional, courteous, and timely manner via phone, email, or other communication channels
Resolve customer issues effectively or escalate them to the appropriate department as needed
Maintain accurate and up-to-date records of customer interactions using internal administrative systems
Conduct follow-up communications to ensure customer needs are fully addressed
Assist the customer service team with a range of administrative and clerical tasks to support efficient operations
Learn and apply customer service standards, business processes, and administrative procedures
Participate in training and complete all required coursework as part of the Business Administration apprenticeship programme
Training:Business Administrator Level 3 Apprentice Standard.
Monthly College attendance either on site at our Pennine Five Campus: Block 5, Pennine Five, 18 Hawley Street, Sheffield, S1 4WP or online Google Classroom. Training Outcome:The successful candidate will be enrolled on a Level 3 Business Administration apprenticeship programme and will receive comprehensive support through on-the-job training, coaching, and mentoring to help them succeed in their role and achieve their qualification.
In addition, there will be the opportunity to gain broader business insight by spending time in various departments across the organisation through one-week rotations. This will provide a well-rounded understanding of how the business operates as a whole.Employer Description:OSLCT prides itself on a manufacturing heritage that dates back to 1865. Our brands – Rotabroach, Unibor, G&J Hall, and Taylor & Jones design and manufacture magnetic drills, annular cutters, and other power tool accessories for metal cutting.Working Hours :Monday to Friday (no weekends) 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Ability to listen and respond,Confidence to ask questions,Reliable and Punctual....Read more...
Receiving customer enquiries by email and telephone.
Processing orders manually or via their online selling channels.
Produce new listings for items.
Book out sold items.
Ordering new stock.
Inputting data onto the system and spreadsheets.
Receiving goods and dispatching items.
Other administrative duties.
The ideal candidate will have excellent written and verbal communication skills and be computer literate. You must have a basic understanding of Microsoft Excel and Word, be able to follow customer briefs and instructions, be able to work to deadlines, strong attention to detail and be able to work well under pressure and as part of a small, hands-on team. Previous customer service experience will be an advantage.
This role will be working towards Business Administrator level 3 qualification supported by starting off.
Training:
Level 3 Business Administration
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week.
Training Outcome:Possible full time permanent position upon completion of the apprenticeship.Employer Description:Established in 2003, our client specialises in the supply of Saab, Volvo, Mercedes, and Smart car parts via online ordering. They offer an extensive range of products of each of the car brands that they specialise in and can offer a fast and efficient service to their customers. Our client offers products from a wide selection of market-leading automotive parts suppliers such as: Koni Suspension, Bilstein suspension, Black Diamond Braking & Clutches and more.
They are now looking for a motivated individual to join their administration team.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
As a Sales Representative at UKS Group, you will be an integral part of our dynamic sales team, driving growth and fostering client relationships within the underfloor screeding and heating industry. Your expertise and customer-centric approach will contribute directly to our continued success and expansion. You will be processing enquiries, chasing construction development, plus more.
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
Main Duties
Duties will include:
Making telephone calls daily
Processing enquiries
Chasing construction development
Maintaining records and files
Build positive working relationships
General administration duties
Desired Qualities:
Friendly and professional telephone manner
Communications skills
Training:Next Level will work closely with you to complete your Level 3 Business Administrator Apprenticeship. Next Level can hire apprentices at any time and hold regular workshops for those on the course. These workshops occur once every 2 weeks online via Teams. You will get specific 1-2-1 tutoring and regular reviews between your tutor, manager, and yourself, to ensure you are meeting deadlines and staying on top of your work.
If required, we can also provide Functional Skills in maths and English throughout your apprenticeship. Upon successful completion of the apprenticeship, you will receive a Level 3 City and Guilds apprenticeship qualification in Business Administration.Training Outcome:
Potential to progress with the company, and gain experience in further departments, strengthening your knowledge
Employer Description:Providing Underfloor Heating & Floor Screeding SolutionsUKS Group provides a professional service to ensure your project is completed to the highest standard, whilst closely observing time frames and budgets.Working Hours :Monday - Friday.
Shifts to be confirmed.Skills: Communication skills,Customer care skills,Problem solving skills....Read more...
Administrator – Glasgow – Earn £12.71 p/h – Full Time - Immediate Start – Apply Now!Ignition Driver Recruitment are looking for an Administrator in Glasgow to work with our client, who are a leading distribution & logistics company for one of the UK's leading DIY and Garden retailers. We are looking for someone with previous experience in an administration type role, and the role will include various different administrative tasks, from answering telephones and taking messages/dealing with queries, to email comms, scanning, photocopying, filing, dealing with inbound and outbound mail etc... Employee Benefits: Competitive Salary: £13.46 per hourImmediate Starts: Begin earning immediatelyWeekly Pay: Payday every FridayOvertime Opportunities: Boost your earningsExcellent Facilities: Comfortable break areasVending machinesOn-site canteenFree, secure car parkingProfessional Development:Full trainingFree upskilling opportunitiesCareer Growth: Excellent opportunities (Temp to Perm for the right candidate) Working Hours: Our client is looking for someone to work full-time hours (working Monday to Friday) on either days or backs (afternoons) About you: If you have previous experience in an Admin type role, we want to hear from you. As well has having previous experience, you will: Be computer literate (Microsoft Suite, Systems & Software etc)Have a strong understanding of the English language and will be able to speak, read and write English wellBe confident on the telephone, and also speaking to different levels of peopleYou will be a UK resident and will be able to travel to and from the site for your shift. We are unable to assist with VISA applications and cannot assist with relocation. Interested?If you are looking for a new opportunity, and have previous experience working in Administration, apply today!....Read more...
The responsibilities of the role are to support and engage and communicate with different departments in the company as well as interacting with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas.
Duties to include:
The role will cover all manner of administrative duties including general admin, word processing and filing, photocopying, faxing and shredding as well as dealing with telephone enquiries.
You will develop the skills and knowledge to aid staff and internal/external customers in a polite and efficient manner.
You will also use the company’s bespoke software and have the responsibility of dealing with invoices.
You will assist in the day-to-day work of the administration department, including responding to customer’s requests, updating systems, and maintaining accurate records.
As the Business Administration Apprentice, you will undertake and successfully complete a Business Administration programme within an agreed timeline.
Training:Training is delivered in the workplace with visits from S&B Automotive Academy's Business Account Manager both face-to-face and over the phone. The Account Manager will also offer support, advice and guidance by monitoring progress through the use of get to gateway which both employer and the apprentice will have access to.Training Outcome:As a company we are committed to providing development and training opportunities to our employees. An apprenticeship is the grounding for your future development and there are lots of opportunities to develop your career.Employer Description:Avalon Motor Company is a family business, established in 1987; we have been servicing the community of Somerset to the highest standards of customer care for over 30 years. We are situated only minutes away from the world-famous Glastonbury Tor, on the Wells road.
We aim to bring you the best selection of used cars possible alongside the very best in customer service. With many happy customers each month, take a moment to read some of our latest five-star reviews.
Whatever the type of car that you are looking for, we are here to help. Used SUV? No problem, used hatchback? We’ve got you covered. With a large selection of quality used cars at any one time, we are proud of the choice we have at our used car dealership in Glastonbury and we are certain that you’ll find the car that you are looking for with us.
From the moment a vehicle arrives with us to the moment it leaves, attention to detail and unrivalled customer service is paramount for us. We treat our customers how we would expect to be treated ourselves. From servicing and MOTs, to car sales, whatever your requirements, please don’t hesitate to contact us.
We stock a cross-section of used vehicles, including used Citroens, BMW, Mercedes, Ford, Kia, Vauxhall, VW, Volvo, Renault, Peugeot, Skoda, and Nissan to name but a few. With prices to suit every budget, and finance packages to make your new purchase affordable, we consider ourselves a ‘one-stop’ buying experience.
We’re proud of our reputation and we work hard to ensure, you, our customers are 100% happy with your purchase. If you’re looking for your next car, let us help you.Working Hours :Monday - Friday, 08:00 - 17:00.
1 hour lunch break.Skills: Attention to detail,Problem solving skills,Logical,Team working,Initiative....Read more...
Organisation
• Undertake reception duties, answering general telephone and face to face enquiries and signing in visitors• Assist with pupil first aid/welfare duties, looking after sick pupils, liaising with parents/staff etc.• Assist in arrangements for school trips, events etc
Administration
• Provide general clerical/administrative support e.g. photocopying, filing, faxing, completing standard forms, responding to routine correspondence • Maintain manual and computerised records/management information systems• Produce lists/information/data as required e.g. pupil data• Word-processing and other IT-based tasks• Sort and distribute mail• Undertake administrative procedures• Maintain and collate pupil reports• Undertake routine administration of school lettings and other uses of school premises
Resources
• Operate relevant equipment/ICT packages (e.g. Word, Excel, databases, spreadsheets, Internet)• Maintain stock and supplies, cataloguing and distributing as required• Operate ‘shops’ within the school• Provide general advice and guidance to staff, pupils and others• Undertake general financial administration where appropriate
Safeguarding
• Be aware of and comply with safeguarding responsibilities as outlined in the school’s Staff Code of Conduct and related policies and procedures.
Data Protection and other statutory responsibilities
• Be aware of and comply with data protection responsibilities as outlined in the school’s Staff Code of Conduct and related policies and procedures.
Professional development
• Help keep knowledge and understanding relevant and up-to-date by reflecting on your own practice, liaising with school leaders, and identifying relevant professional development to improve personal effectiveness • Take opportunities to build the appropriate skills, qualifications, and/or experience needed for the role, with support from the school
Other Responsibilities
• Comply with and assist with the development of policies and procedures relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person.• Be aware of and comply with all school policies and procedures • Be aware of and support differences and ensure equal opportunities for all• Contribute to the overall ethos and aims of the School and Trust• Appreciate and support the role of other professionals• Attend and participate in relevant meetings, training and learning activities as requiredTraining:The apprenticeship standard will be completed within the workplace. The off the job training requirement will be completed during the working week, away from the apprentice's normal role for an opportunity to develop the knowledge, skills and behaviours required.
The employer will provide additional training on Health and Safety, Safegaurding, Data protection and office procedures.Training Outcome:Fututre opportunities will be dependant on vacancies. Employer Description:The Priory School is an oversubscribed, 11-16, comprehensive situated in a popular, residential area in Shrewsbury. There are approximately 850 students on roll with a six-form entry.
We believe education is about developing the individual holistically, not just academically. As a result, we have a rich and broad curriculum, to ensure the development of all our students into Selfless, Self-Assured, and Successful individuals.
Our staff are a close-knit team who are dedicated to ensuring our students have the best experience of school life. School leadership are committed to their continued professional development and have placed significant emphasis on staff well-being; reviewing workload to support a healthy work- life balance.Working Hours :Monday to Thursday 8am to 4pm.
Friday 8am to 3.30pm.
Term time only.Skills: Communication skills,IT skills,Administrative skills,Number skills,Team working,Literacy skills,Flexibility and reliability,Confidentiality....Read more...
Your key responsibilities will include:
Assisting in Recruitment: Supporting the recruitment process, including advertising job vacancies, reviewing applications, coordinating interviews, and liaising with candidates and recruitment agencies.
Employee Onboarding: Helping with the induction process for new employees, ensuring they are introduced to company policies, processes, and health and safety procedures.
Employee Records Management: Assisting in the maintenance and updating of employee records, both digitally and physically, ensuring compliance with data protection regulations.
HR Administration: Providing general administrative support to the HR team, including preparing contracts, updating employee records, and handling confidential documents.
Payroll and Benefits: Assisting with payroll administration, ensuring that employee records are accurate and up-to-date. Helping with benefits administration and tracking employee leave and absence records.
Training and Development Support: Coordinating with third parties to support the ongoing learning and development of our trainee employees.
Liaise with the group’s Learning & Development team to support implement necessary compliance, soft skill, management development, and ongoing technical knowledge training courses.
Employee Relations Support: Providing support to the HR team in managing employee queries, concerns, and day-to-day HR issues with integrity and confidentialty.
Policy and Procedure Support: Helping ensure that company policies and procedures are adhered to, assisting with updates and communications of these policies to employees.
This list is not exhaustive and is only an indication of responsibilities.Training:As a Level 3 HR Support apprentice, you will complete the following qualifications as part of your apprenticeship:
Level 3 HR Support apprenticeship standard
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 6 hours a week, minimum, of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio
Training Outcome:Progression to a permanent position upon completion of the apprenticeship for the right person.
Development and progression: we want to encourage professional qualifications where there is the appetite for continued learning.Employer Description:Alliotts are an accountancy and tax advisory practice who can trace their origins back to 1869. With offices based in Guildford and Central London, they offer a full range of accountancy services with specialist teams who advise on business strategy and corporate finance; a strong Media team and China Desk are amongst its niche offerings.
Alliotts joined the Shaw Gibbs Group in September 2024, a growing top 40 accountancy practice who provide expert solutions for entrepreneurial businesses and private individuals.
At Alliotts, our culture is built on the belief that true value comes from excellence and care. We hold ourselves to high standards, guided by our core values, which shape how we work, behave, and interact. This ensures we consistently deliver value to our clients and support their success.
The Shaw Gibbs Group has several offices in Central and Southern England and have ambitious plans to expand our business. To support the organisation’s growth, we have an opportunity for an individual to join our HR team, based in our Guildford (London Square, Cross Lanes) office.Working Hours :Monday to Friday, 9.00am to 5.00pm. 35 hours per week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Logical,Team working,Initiative,Patience,Confidentiality,Proactive and Eager to Learn,Empathy....Read more...
As an Office Support/Administration Apprentice, you'll be responsible for (but not limited to) the following:
Receipt and distribution of internal and external post
Electronically filing legislative documentation in order as prescribed by Line Manager.
Assisting in the development of routine reports to monitor our contractor’s performance.
Contacting customers for feedback and to communicate any appointments made/rearranged.
Receiving telephone/email and Teams chat enquiries into the department and being able to seek out information required and following this through to a resolution.
Updating computerised records (data input)
Production of standard letters and email communications to our customers
Routine administrative duties such as minute taking, photocopying, scanning.
Planning and scheduling works orders inline with customer requirements on our bespoke planning system (DRS)
Utilising our housing management system (CX and CAP) to process invoices.
Support in the collation and submission of any GPC receipts.
To promote the Association’s values and diversity policies and practices in all aspects of service delivery
To work in accordance with the Associations Health & Safety policy and associated procedures.
To participate in any training relevant to the post.
To attend and participate in team meetings, supervisions and appraisals as required.
To attend and participate in any corporate induction training.
To undertake any other duties appropriate to the grade and purpose of the job which may be determined by an agreement with the post holder, management and appropriate trade union.
You’ll develop your skills alongside the entire team, learning a variety of duties and supporting the whole business to continued success. You’ll be taught and mentored by colleagues who are well versed in the job role and industry; to achieve your full potential and share in the company’s success.
If you are committed and ready to take your first step into a real career in administration, then please apply now! This apprenticeship and opportunity with S.Y.H.A.will be highly competitive, so please don’t miss your chance!Training:The successful candidate will continue their studies with apprenticeship specialists, RNN Group both remotely and from one of their campuses, giving you the training and support you need to become an all-rounded and successful administrator.
The Apprentice Standard you will be studying is Business Administration – Level 3.Training Outcome:Further and higher skill development within the business. A lifelong career with S.Y.H.A.Employer Description:In 1972, South Yorkshire Housing Association (SYHA) was formed as part of a wider movement to end homelessness after our founder, John Belcher, watched Ken Loach’s Cathy Come Home.
Over fifty years later, we still help people and families to settle at home, live well and realise their potential. We offer homes for affordable rent, shared ownership and extra-care housing, and a range of other services, support and opportunities across Sheffield City Region.
We are regulated by the Regulator of Social Housing and members of the National Housing Federation
We rent homes to people who need them, across South Yorkshire and beyond.
We also build new houses, and campaign to increase the number of new and affordable homes.
.Working Hours :Monday to Friday, hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Friendly and approachable,Good attitude to work....Read more...
Key Responsibilities
1. First Point of Contact & General Enquiries
Handle incoming communications (email/phone), responding to or redirecting queries as appropriate.
Act as the first point of contact for internal and external queries, ensuring enquiries are dealt with efficiently.
Support the Retrofit Coordinator (RC) and Retrofit Assessor (RA) by flagging important tasks or deadlines.
2. Workflow & Job Administration
Ensure jobs progress efficiently through the workflow using our internal IT platforms (e.g. CoreLogic, ECOSurv).
Diary management for the RC and associated partners (e.g. Anglian Contracts), including scheduling assessments and meetings.
Perform an initial check on submitted documentation to ensure completeness.
Request missing documentation or information from installers and assessors as needed.
Upload, manage, and organise project files and documents on shared platforms like Dropbox.
Create and manage manual document templates (e.g. CoreLogic Ventilation Strategy).
Complete manual job lodgements on TrustMark where necessary.Maintain accurate records and logs of job progression and communication.
3. Installer & Platform Support
Support new installers with onboarding and platform access/setup (e.g. CoreLogic / ECOSurv), with guidance from the RC.
Help troubleshoot basic issues and escalate queries when appropriate.
Maintain up-to-date installer records and contact lists.
4. General Office Administration
Support the Office Manager with ad-hoc administrative duties.Assist in compiling and distributing internal reports, including the weekly Friday Report.
Contribute to internal process improvement by identifying areas for streamlining admin tasks.
Always maintain confidentiality and data protection standards.
Training:You will be supported you over an 18 month period (plus a 3 month added for the EPA), to achieve a Business Administration Level 3 (Advanced).
Apprenticeship programmes are delivered through a mixture of face-to-face and virtual methods by our fully qualified and industry experienced apprentice training team.Training Outcome:This is a permanent role offer for the right apprentice, on completion of qualification and satifactory reviews throughout the programme, also as a platform to progress onto a higher qualification that aligns with the business requirements.Employer Description:Classic Plumbing and heating are local specialists – serving the north east in Raising the Standards in Domestic Retrofit,With many years’ of experience working within Domestic Retrofit, installing all fabric measures, gas boiler installation and solar PV,
We continuously work towards enhancing best practices, ensuring compliance with the latest regulations, and promoting excellence in every aspect of Domestic Retrofit.
Delivering High-Quality Retrofit Solutions – By combining in-depth knowledge with hands-on experience, we provide assessments and coordination that lead to safer, more efficient, and cost-effective retrofits.
Ensuring Compliance & Sustainability – As specialists in PAS 2035 and Retrofit Coordination, we help clients meet and exceed industry requirements while reducing carbon footprints and improving energy efficiency.
Empowering Clients & Professionals – Through education, collaboration, and expert guidance, we aim to equip homeowners, landlords, and industry professionals with the knowledge and tools they need to make informed retrofit decisions to deliver the most effective and sustainable retrofit solutions.Working Hours :Monday - Thursday, 9.00am until 5.00pm.
Friday, 9.00am until 4.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Non judgemental,Patience....Read more...
An Automotive company is currently seeking a talented Customer Support Technician. They are looking for individuals who not only possess excellent technical skills but also have experience in administration and coordination.
Responsibilities:
Provide exceptional customer support by addressing inquiries and resolving technical issues promptly and efficiently.
Coordinate and supervise the support service alongside technicians to ensure smooth operations and maximize customer satisfaction.
Requirements:
Previous experience as a Customer Support Technician or similar role in a technology-oriented environment.
Strong technical skills and proficiency in troubleshooting software and hardware issues.
Excellent communication skills to interact effectively with customers and internal teams.
Full clean UK driving licence.
Has worked in or studied the automotive or Motorsport industries ....Read more...
A brand-new opening has arisen for an experienced Patent Administrator to join one of the leading IP firms as the continue to grow.
As a Patent Administrator, you’ll be working closely with Attorneys and the wider support team and responsible for filing applications, handling all incoming correspondence, preparing client responses as well as handling invoicing and much more.
If you are seeking a varied and busy role where you can really utilise your previous experience whilst continuing to progress and develop your career, we would be keen to hear from those with solid Patent Administration experience looking for an exciting new challenge.
....Read more...
Take incoming client call
Scan and file documents
Archive completed documents
Training Outcome:
Upon successful completion of the Level 3 Buisness Administration apprenticeship, a full time permanent position may be offered where available
Employer Description:Vincent Sykes Solicitors is an established law firm with an outstanding reputation for clear, good value and quality legal advice.Working Hours :Monday to Friday
9.00am to 5.00pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
