Main Responsibilities:
Ensure a quality Campus experience through the delivery of a highly student-focused administrative support service
Providing high quality student administration and 'one-stop shop' student advice service on Campus in collaboration with other operational teams such as Facilities, Welfare and IT
Responding to enquiries from students, providing detailed responses to their enquiries about the types of support available
Respond with speed and accuracy to email, phone, and in-person enquiries
Identify and promote internal and external resources to students
Apply sensitivity and discretion when dealing with confidential information and confidently refer more complex issues to specialist staff
Work flexibly as part of the Customer Services Team and be available for occasional evening and weekend work as required
Training:The successful candidate will complete a Customer Service Specialist Level 3 Apprenticeship standard:
Level 3 Customer Service Specialist Standard
Functional Skills Level 2 in maths - if applicable
Functional Skills Level 2 in English - if applicable
Training Outcome:Excellent progression available within the company. The successful applicant will undertake more responsibilities as the apprenticeship develops with a strong view to securing permanent employment on completion.Employer Description:Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.Working Hours :Monday - Friday (Times TBC)Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,IT skills,Team working....Read more...
To support the team with administrative tasks and action work as delegated by the supervisor
Opening files
Maintaining confidentiality
Ensure work issues or problems are reported immediately
Methodical adherence to work protocols
Archiving and retrieval of files
Filing
Data Input
Downloading and organising bulk data for the senior team and handling of confidential data Any other tasks required to support the team and handling of confidential data
Social Media and Website tasks
Training:
Business Administration Level 3 qualification
Functional Skills Level 2 in maths and English if required
The training will be carried out at the business no day release will be required. The coach will do a visit once monthly
Training Outcome:
Full-time employment if successful throughout the apprenticeship
Employer Description:SM Legal Services are a firm of costs draftsmen based in the West Midlands, who have been providing costing services to the legal profession for nearly two decades. Although we are based in the West Midlands, we provide a nationwide legal costing service, which includes attending upon detailed assessment hearings when and where we are required to do so.
In 2006, given the rapid growth of our success we became a limited company with a view to expanding our services. Since then we have continued to build a strong, reliable team and enjoy an excellent working relationship with a number of firms/fee-earners, to whom we have provided services since we were first incorporated, as well as establishing new clients along the way.Working Hours :Monday - Friday, 9.00am - 6.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative....Read more...
Book customer cars in for repair/attention either by telephone or by way of personal visits. As a result of this, prepare job cards and files as necessary
Maintain a filing system for job cards, invoices and associated paperwork and provide vehicle progress reports when requested by the customer
On completion of the job, collect payment from the customer paying particular attention to banking/security arrangements and the payment of excesses on certain insurance policies. Handling all relevant administration
Training:
You will acheive a Customer Service Specialist Level 3 Apprenticeship Standard Qualification
VRQ in Parts
Level 1 EV Awareness
The apprentice will do their training in-house with the skills coach
This will take place once every 28 days
There is no college involved so no block release is required
Training Outcome:
The potential to work further up in the service department
This could involve becoming an area service manager
Employer Description:FMG Repair Services offer service, speed, quality and value for all aspects of vehicle services. In, or near virtually every major town and city in the country.
Our business isn’t just about fixing cars – it’s about caring for customers, from collecting damaged vehicles, delivering courtesy cars and returning the repaired vehicle. That’s why when it comes to getting vehicles back on the road cost-effectively, with the minimum amount of fuss and the maximum amount of care – it’s not by accident – that we’re one of the UK’s largest group of accident repair centres.Working Hours :Monday - Friday, 9.00am - 5.00pm. Weekend work may be included.Skills: None of the above....Read more...
Arranging home visits or telephone calls to understand the care needs of prospective clients
Communicating with clients and care staff, including helping plan rotas
Monitoring the care and support delivered by members of the Care Team
Regularly reviewing and updating care plans to reflect the changing needs of clients
Regular interactions with clients over the phone to see how the service is that Silverberry Care is providing.
Answering queries via email & phone calls
Data entry &; office administrative duties
To complete all associated administration in an accurate and timely manner
To provide outstanding customer care always, both internally and externally
General enquiries
Resolving issues
Complaint management and resolution
Training:You will develop the Knowledge, Skills and Behaviours to meet the standards of achievement for the Customer Service.
Practitioner apprenticeship. You will gather evidence for your portfolio, supported by your mentor and coach, tutors, and employer. At the end of your on programme training and coaching - you will be assessed by an independent End Point Assessor (EPA). You will also attend online Masterclasses every other week.
Qualification achieved: Level 2 Customer Service Practitioner.Training Outcome:
We ideally want the successful Apprentice to move into a permanent role within our organisation.
Field Care Superviser or Care Co-ordinatorEmployer Description:Silverberry Care is a small Care agency which provides Care to Adults and children in their homes and the wider community. From Personal Care to companionship.
Based in Warwickshire & CoventryWorking Hours :Monday - Friday, 9.00am - 5.00pm (30 minutes unpaid lunch break).Skills: Communication skills,IT skills,Attention to detail....Read more...
Turning the shell of a building into a fit-for-purpose environment requires wide-ranging mechanical and electrical engineering solutions that actively enhance the operation, comfort and safety of a building, such as ventilation, lighting, heating, and security systems.
You will join an established team of experienced engineers working on a range of building types across all business sectors including life sciences, defence, commercial, education, industrial, residential, leisure, healthcare and retail, within both public and private domains.
Responsibilities will include:
Assist with Mechanical or Electrical Engineering designs
Assist in design reviews and verification checks
Assist in the contract administration of projects
Support in the delivery of diverse projects
Provide technical assistance to the members of the M&E Engineering team
Liaise with clients, architects, contractors and stakeholders
Training:
To be agreed
Training Outcome:
Once you have completed the apprenticeship you will have gained a Civil Engineering degree.
You can work as a Civil or Structural engineer and could go on to become a chartered engineer.
Employer Description:Tetra Tech is a leading provider of consulting and engineering services with 27,000 associates working across the full project life cycle worldwide. Our operations in the UK and Europe include more than 2,000 employees who are Leading with Science® to solve our clients’ most complex problems.Working Hours :Your working week will be 37.5 hours per week, Monday to Friday.
7.5 hours per day. No shifts or weekends.
Start and finish times can be agreed with your line manager as we offer flexible working.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Team working,Initiative....Read more...
General administration duties to support the business
After a period of internal training you will work with the team to undertake such duties as producing documentation for clients from word templates, producing and using spreadsheets
Working with outlook
We use a SharePoint site to mange the documentation we produce which you would be trained to use
We also use “linked in” to undertake marketing and you would be trained to work with the marketing team
You may be required to visit clients sites from time to time with a colleague to support them
As we provide a wide range of services from the various businesses in the group there are various career paths you could follow depending upon your competencies and your passion
Training:
The successful candidate will be allocated an assessor who will visit them within the workplace once every 6-8 weeks
In addition, the apprentice will attend an online lesson/tutorial once a month
Training Outcome:
Potential permanent position on completion of the apprenticeship
Employer Description:Fletcher Associates was established in 1978 originally as an Engineering Consultancy providing Design and Project Management Services. In 1990 a separate division was established to provide various support services such as H&S, HR, Virtual office and IT support services. This was eventually spun off into a separate business Fletcher associates Ltd and is part of the Fletcher Associates Group
For further information go to www.fletcher-associates.co.uk
Our reputation is based on our professional approach, simplicity of solutions and innovative solutions to problems.Working Hours :37.5 hrs per week, 9 till 5.30 for the first 3 months then 42.5 hrs 8 till 5.30Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills....Read more...
Client Communication: Communicate with clients, both face-to-face and via phone/email, to understand their requirements and preferences
Property Listings: Assist in creating property listings, including writing descriptions, taking photographs, and uploading listings to various platforms
Market Research: Conduct market research to stay informed about industry trends, property prices, and competitor activity.
Administration: Support the administrative tasks of the sales and lettings process, including preparing contracts, arranging appointments, and maintaining accurate records
Client Relationship Management: Build and maintain strong relationships with clients to ensure a positive experience and encourage repeat business and referrals
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
The apprenticeship programme duration is 13 months
20% off the job training will be required as approved by the employer
Once a month you will meet your skills coach for two hours at the workplace
Functional Skills in maths and English and ICT (if required)
You will be based in the employer’s office so you will gain 13 months of office-based training
Training Outcome:Once completed a full time job role will be available based on overall performance.Employer Description:Since 2010, Alex Martin Commercial has been the leading commercial property surveyor and agent operating in the heart of London. We have a dedicated team of commercial estate agents with ample knowledge and expertise in all areas of commercial property. Our experts deal with the buying, selling, and letting of all commercial properties.Working Hours :Monday to Friday [10.00 am till 5.00 pm]
1-hour lunch-breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative....Read more...
Achieve HCS level 4 Apprenticeship Standard
Provide assistance to medical and healthcare science staff in Neurophysiology Electromyography (EMG) clinics
Assist Consultant Neurophysiologists. This includes operation of medical equipment and patient preparation and manual handling
EEG clinics. Assist Clinical physiologists and scientists performing EEG on patients of all ages in the dedicated department but also on the medical wards, critical care units or emergency departments
Provide administrative support for Neurophysiology's administration and clinical teams. Tasks include managing patient data on the IT system and filing
Archiving and storage clinical data
Maintain safety and cleanliness of equipment
Training:
Statutory and Mandatory Training in line with job role, including Health & Safety, Fire Awareness, GDPR and Data Protection, Safeguarding, Equality, Diversity & Inclusion
Level 4 Healthcare Science Associate apprenticeship programme
Training Outcome:Further progression through in-house training in other Neurological investigations, including nerve conduction studies and completion of professional examinations.
May be further opportunities to progress, should an opening become available.Employer Description:Sandwell & West Birmingham NHS Trust employs over 8000 staff. We understand that work is only one part of life. We are committed to helping our colleagues achieve the best possible work/life balance. We proudly offer supportive, inclusive and family friendly employment and flexible working policies. We have a wide range of professional services and employee networks to help our colleagues be at their best - and find support if they need it.Working Hours :Monday to Friday between 9am and 5pm - including study time within working hours. Study time to be agreed with training providerSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Non judgemental,Physical fitness,interest in neurophysiology....Read more...
General duties and responsibilities:
Provide administrative support to the Busy Beacons Nursery.
You will contribute to the successful achievement of team plans by undertaking administration work efficiently and reporting on progress until complete.
To understand the nature of the role and maintain confidentiality.
Assist with printing, scanning and filing of all types of documents.
Liaising with relevant staff across the Trust.
Maintain polite and professional communication via phone, email and mail.
Resolving queries from parents and staff promptly and professionally.
Create a welcoming environment for parents, children and visitors.
Ensure compliance with safeguarding policies.
Demonstrate a high level of professionalism when carrying out your work.
Training:
Level 3 Business Administrator apprenticeship.
Skills, Knowledge and Behaviours.
Day release to attend New City College AG Hornchurch campus (RM11 2LL) or Hackney campus (N1 6HQ)
Training Outcome:Possible full-time employment upon successful completion of the Apprenticeship depending upon the needs of the school at that time.Employer Description:The Beacon Multi-Academy Trust are imaginative in our approach to supporting staff and we do things that matter to them. We offer a manageable workload, an onsite nursery, cost of living support, private healthcare and more.Working Hours :Monday - Friday, 9.00am - 4.30pm
44 weeks per yearSkills: Excellent organisation skills,Excellent admin skills,Excellent Written skills,Excellent verbal communication,Excellent telephone manner,Experience of IT packages,Quick learner,Able to work under pressure,Able to work well in a team,Able to work independently,Good attention to detail,Ability to adapt,Able to use own initiative,Positive approach,Must have a "can-do" attitude,Ability to problem solve....Read more...
Invoice Management: Track and manage invoices, ensuring timely processing and accurate record-keeping
Credit Notes: Organise and manage credit notes, maintaining accurate records for financial transactions
Prescription Management: Assist in handling prescription orders, ensuring accuracy and efficiency in processing
Tray Management: Support the management of medication trays, ensuring proper stock levels and organisation
Patient Interaction: Provide excellent customer service, assisting patients with inquiries and ensuring a positive experience
Data Entry: Accurately input and maintain patient and transaction records in our systems
Communication: Liaise with healthcare professionals, suppliers, and patients to facilitate effective service delivery
General Office Duties: Assist with filing, scanning, and other administrative tasks as required
Use of IT Systems: Support the use of pharmacy management software and other IT tools to improve efficiency
Inventory Management: Help monitor stock levels and assist in ordering supplies as needed
Compliance: Ensure that all tasks are performed in accordance with relevant regulations and standards
Training:
Business Administration Level 3 Apprenticeship Standard
Functional Skills Maths/ English if required
No day release; apprenticeship done within the work place
Training schedule has yet to be agreed upon, further details will be made available at a later date
Training Outcome:
Possibility to grow and further develop within the business
Employer Description:Oldbury Late Night Pharmacy is a well established pharmacy located in Oldbury providing the best services to the local community.Working Hours :Monday - Friday: 9am - 5pm or 10am - 6pm (1 hour lunch break)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Be the welcoming face of our company, greeting visitors and ensuring a positive first impression.
Manage calls, coordinate post and courier services, and maintain the reception area.
Assist with meeting room schedules, and issuing visitor permits.
Support HR with administrative tasks, including maintaining employee files, processing leavers, and updating notice boards.
Participate in company-wide initiatives, such as events and health & safety committees.
Training:As an Apprentice, you will have the opportunity to study the following through this Apprenticeship:
Apprenticeship in L3 Business Administration
English and Maths if required
At Havant & South Downs College we offer different methods of delivery either work based or day release dependent on the course. This will be discussed with you upon appointment.Training Outcome:The opportunity for a long career with the company and a clear progression path.Employer Description:HBI Laleham is part of DCC plc, a leading international business listed in the FTSE 100. We specialise in developing and manufacturing cosmetic, nutritional, pharmaceutical, and medical device products across three UK production sites and a logistics centre. Our clients include major high-street retailers and global brands.
At Laleham, we foster a culture of growth, inclusion, and continuous learning, where diversity strengthens our team. Our values – Safety, Quality, Eco logic always, Integrity, Partnership, and Excellence – guide how we work and ensure our commitment to both customers and employees.Working Hours :Monday to Friday, variable 37.5 week with an early finish of 2pm on Fridays. Shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Learn how to become confident with new business lead generation, where you'll be calling leads to book meetings - oh and get this! Your commission is paid for all the meetings that you've booked!
You'll get to develop and cultivate relationships with C-Level Executives to understand technology challenges, requirements and visions
You'll be offering prospects educational-based marketing material to create opportunities and generate meetings
Get to grow your ongoing relationships with existing prospects; this could be via the telephone, email or face-to-face meetings Plus, you'll even get to socialise with them through lunch, pub meetings or by attending exhibitions/events
Manage CRM data and create dashboards for sales strategy and decision-making
You'll have full messaging capabilities across the complete marketing estate
Research & develop on new marketing solutions/innovations.
Gain exposure to marketing platforms, Google, AdWords, Twitter, LinkedIn, Instagram, Hootsuite and Google Analytics
Become confident to manage and oversee the marketing campaigns & initiatives
Get involved with social media administration and community engagement
Training Outcome:The role offers a permanent role upon completion of the apprenticeship depending on performance.Employer Description:3Gi is a digital transformation and managed IT services company that helps businesses optimize their technology infrastructure, manage cloud solutions, and improve workforce efficiency. They offer services such as cloud management (AWS, Azure), cybersecurity, governance, DevOps, and AI-based solutions like robotic process automation and data analytics. By focusing on enhancing digital strategies, they assist businesses in managing risks, reducing costs, and aligning tech with business objectives.Working Hours :Monday to Friday 08:30 to 17:30.Skills: Communication skills,Attention to detail,Organisation skills,Time management skills,Reliable....Read more...
Building good relationships with customers
Regular telephone interaction with applicants
Registering prospective buyers
Booking and carrying out property viewings
Canvassing marketing material
Office administration - such as designing floor plans, producing property files and uploading photos
Providing support and gaining knowledge of the property lettings division
Training:
Junior Estate Agent Level 2 Apprenticeship Standard
End Point Assessment
Training schedule has yet to be agreed upon, further details will be made available at a later date
Training Outcome:
A permanent position within the Estate Agent.
Apprentices who successfully complete this apprenticeship may be eligible to apply for student membership of the following:
NAEA Propertymark (now incorporating the professional bodies formerly known as National Association of Estate Agents, Institute of Commercial and Business Agents and National Association of Valuers and Auctioneers).
Employer Description:We at NS Estates, Middlesbrough’s independent Estate & Letting Agent
focus our attention on selling and letting a huge and varied mix of accommodation which we offer throughout the Teesside area. Our main aim is to make moving easy. Whether you’re a young couple moving into your first home, an expanding family looking to sell your starter home for something roomier, a landlord with high hopes for your buy-to-let property, or a tenant looking for a top-notch temporary home - we can help you.Working Hours :As an apprentice you will work a 5 day week which may include Saturdays as per branch rota.
Monday - Friday 9.00am - 5.30pm and Saturday 9.00am - 12.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
You will be providing effective support to the Health & Safety team, data, periodic reporting, trend analysis and identifying opportunities for improvement on the CP7 SRE Route Collaboration contract.
To support the collation and input of HSQE data
To support data provision in accordance with programmed timescales
To support production and dissemination of HS documentation
Provide support to the VF Rail HSEQ team in any administration duties
Progression to undertake site visits and review site compliance
Training:
Training will be delivered through remote learning with our established training provider
Protected study time will give you the opportunity to complete the required assignments and off-the-job training
Training Outcome:
VolkerFitzpatrick is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor offering a wide range of career progression opportunities
Higher level programmes can be discussed on successful completion of this apprenticeship
Employer Description:VolkerFitzpatrick offers a range and depth of civil engineering, infrastructure and building services. We contribute to vital parts of the nation’s life through projects of strategic importance, while delivering those less visible, yet essential, works required by both private and public sectors. We build, renew, maintain highways, airports, railway infrastructure, and commercial, industrial and educational buildings.
VolkerFitzpatrick is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors including rail, highways, airport, marine, energy, water, and environmental infrastructure.
By utilising the specialist skills of each business unit within VolkerWessels UK, VolkerFitzpatrick are able to ensure our staff provide unrivalled resources and expertise to our clients.Working Hours :Monday to Friday
8am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Logical,Team working....Read more...
If you're eager to build a fulfilling career in a dynamic, fast-paced team environment, our Apprenticeship Scheme could be the perfect opportunity. Designed for those interested in administration, this 18-month program offers the chance to work towards a Level 3 Business Administrator qualification while gaining hands-on experience in office administration. You'll learn the fundamentals of the role, earning as you learn and working alongside experienced professionals. Based in our Marketing department, you’ll support key areas like business development, marketing, and events, while benefiting from exceptional training and support. With one day a week dedicated to study, fully funded by the firm, this role offers a fantastic first step into an office-based career. Main duties will include: Planning & Organising
Working with the activity lead, take responsibility for completing administrative/data processing tasks, manage priorities and organise own workload to successfully meet deadlines.
Working in a positive and approachable manner, manage the expectations of colleagues at all levels whilst undertaking duties.
Organise meetings and effectively manage diaries for the team and wider stakeholders.
Take minutes during meetings where appropriate and progress the necessary outcomes of these meetings.
Assist with the set up and pack-down of events, both internally and off-site, working closely with the senior events executive.
Manage and update the networking activities calendar requesting details from colleagues as necessary.
Participate in regular team meetings and department training sessions.
Support the department with updating their schedules and department planners. Processes
Understand the processes relating to invoicing, processing client data and the full event cycle.
Take a clear interest in seeing that projects are successfully completed and internal requests from colleagues are handled appropriately. Record & Document Production
Produce accurate records using the most appropriate IT package.
Update and review databases, record information and produce limited data analysis where required.
Assist with presentations and proposal documents linked to the department requirements and in accordance with the firm’s brand guidelines.
Maintain records in accordance with the team’s needs and in compliance of firm’s procedures.
Maintain stock levels of literature and promotional items.
Training:
Business Administrator L3 Standard
A bespoke programme of technical and vocational training
Functional skills in Maths and English*if applicable
Training Outcome:
Possible permanent contract upon successful completion of the Apprenticeship and further enhanced industry based training.
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence.
Transferable skills that are invaluable in the wider world of work.
Employer Description:Wilkin Chapman started life in 1900 when two sole practitioners, James Whiteley Wilkin and Ernest Benjamin Chapman established a partnership on Victoria Street in Grimsby.
The work of a provincial solicitors’ office at the start of the 20th century was very different from that now undertaken. Family law was virtually non-existent, divorce a rarity and the custody of children seldom an issue of official dispute. Commercial matters commonly involved little more than straightforward contracts and businesses - a far cry from the complex ownership structures of today - were generally family affairs, passing from father to son as a matter of course. Messrs Wilkin and Chapman concentrated on conveyancing, probate and trusts, with services to local businesses and a small amount of litigation thrown in for good measure.
As the client base grew, so too did our expertise. During the 1960s, the firm’s commercial department began a period of significant growth in response to the needs of one large client, the Ross Group. This process continued unabated as economic activity mushroomed in the region - particularly on the Humber Bank - and the improvement in transport and other communication facilities have enabled us to extend our client base to include businesses throughout the UK.
This level of expertise was considered unusual in a provincial practice but formed the basis for our future growth and success.
The last twenty years has seen further mergers with numerous firms across Lincolnshire, East and South Yorkshire as we have continued to strengthen our presence in our heartland and build Wilkin Chapman into the firm that is recognised today.Working Hours :9am-5pm (1hr unpaid lunch)
Days TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
To contribute to ensure the smooth and efficient running of the rent debit and maintaining rent accounts on QL.
Main Responsibilities:
Accurate recording and processing of the various types of rent payments, along with other receipts to the organisation.
Banking and reconciling of cash and cheque payments received at Ongo House along with other income received into the organisation.
Setting up and calculating new Direct Debits and amendments to existing Direct Debits.
Processing various types of adjustments and refunds onto rent accounts.
To undertake appropriate investigative work and take steps to rectify issues with missing payments.
Auditing of rent accounts.
Reconciling of various suspense accounts.
Ensuring the correct running of the rent debit.
To identify and add the correct property service charges.
To deal with enquires from tenants and liaise with internal staff members/teams.
Reviewing of prepaid credits on a quarterly basis.
To make effective and proper use of Ongo Homes ICT systems in accordance with the duties of the post.
To undertake a full and active role in the implementation of own personal development.
Any other duties commensurate with the role’s level of responsibility.Training:Ongo is seeking an enthusiastic apprentice who will gain a Level 3 qualification in Business Administration.
Your study day will be conducted online via Zoom.Training Outcome:Develop the skills to build a career as a Rent Accounting Officer.Employer Description:At Ongo Homes, we offer quality, affordable homes for rent and sale in North Lincolnshire and neighbouring areas.Working Hours :The role is working Monday to Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
You’ll be an essential part of our team, ensuring patients receive a high level of service and support. You’ll develop skills in customer service, administration, and the use of healthcare systems while working in a dynamic environment.
Your main duties will include:
Handling incoming telephone calls, managing appointments, and dealing with patient enquiries.
Assisting with patient registration, processing repeat prescriptions, and managing patient records.
Performing administrative tasks, such as scanning and coding correspondence, and supporting the team with daily office duties.
Communicating effectively with patients, carers, staff members, and external services to ensure a positive patient experience.
Following practice policies and procedures, including maintaining confidentiality and safeguarding personal data.
Supporting the surgery team during busy periods and contributing to the overall smooth operation of the practice.
Training:Level 2 Customer Service Practitioner apprenticeship standard.Level 1/2 Functional Skills in maths and English (if required).This apprenticeship is delivered through a combination of Work Based Assessment and day/block release. The programme will culminate in an End Point Assessment, where all the skills and knowledge gained on the apprenticeship will be formally tested.Training Outcome:Upon successful completion of the Level 2 Customer Service Practitioner apprenticeship, for the right candidate, there may be an opportunity for a permanent position within the practice. This could lead to further training and career development.Employer Description:We’re an NHS GP Surgery in Woodville, Swadlincote. Our vision as a practice is to increase clinical capacity to provide high quality and timely primary care services to an ever-growing local population.Working Hours :Full-time – Up to 37.5 hours per week, Mon-Fri. Morning and afternoon, shifts between 8am-6:30pm TBC.Skills: Attention to detail,Communication skills,Customer care skills,Non judgemental,Organisation skills,Presentation skills,Problem solving skills,Team working,Time-Management....Read more...
Within the IT department, you will participate in the operation and support of ASN Tools, applications and environments. You will assist computer users by answering questions, resolving technical problems and maintaining company software and computer equipment.Training:Knowledge/Skills • Maintenance of repair of systems faults. • Support for the roll-out of installation and commission of new systems or upgrades • Installation and commission of networks • Maintenance and repair of network equipment • Installation, configuration or maintenance on ICT-related hardware and software. • Installation and commission of telecom networks • Maintenance or repair of telecom network equipment Behaviours • Work Professionally • Good Communication • Good Organisation • Self-MotivatedTraining Outcome:Within the IT department, you will participate in the operation and support of ASN Tools, applications and environments. You will assist computer users by answering questions, resolving technical problems and maintaining company software and computer equipment. Duties for the IT Apprentice: · User support (including PC software and hardware support, workstation imaging and deployment, deskside and remote support) · Complete assigned tickets to SLAs · Support the IT Team with deployments, tickets and projects · Help in the ASN infrastructure administration · Ensure compliance with standards & contribute to the knowledge base · Any other requirements deemed necessary by the IT Support Lead Main IT Technical environment: · Office 365 · Active Directory · CyberArk · SCCM/Imaging · Network patchingEmployer Description:Alcatel Submarine Networks (ASN) is the world’s only fully integrated provider of turnkey submarine network solutions. Part of Nokia, we bring all of the products and know-how needed to design and build optical communications links across the world’s oceans. From new deployments to network upgrades, regional links to transoceanic infrastructure, we provide everything - from route selection and surveying through system design, manufacturing, installation and maintenanceWorking Hours :Mon-Fri. Shifts tbc.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills....Read more...
Undertake key aspects of administration relating to all area of the Academic Service Team
Collating and storing highly confidential documentation
Communicating with staff across the organisation and partner institutions
Inputting data onto a Student Records System (Thesis) and other systems as and when required
Checking reports for accuracy and highlighting any errors or discrepancies
Data quality and accuracy when updating systems
To be involved with the organisation and operation of various Ceremonies / Events
To deal with queries by telephone, letter, e-mail and face to face from academic and administrative colleagues and students in relation Academic Services
At peak periods there may be a requirement to work flexibly as necessary
To undertake other appropriate duties as required by the Associate Registrar
To maintain accurate records in accordance with GBS requirements, ensuring compliance and maintenance of relevant systems
Training:The successful candidate will complete a Business Admin Level 3 Apprenticeship standard:
Level 3 Business Administrator Apprenticeship Standard:
Functional Skills Level 2 in maths - if applicable
Functional Skills Level 2 in English - if applicable
Training Outcome:
Excellent progression available within the company
The successful applicant will undertake more responsibilities as the apprenticeship develops with a strong view to securing permanent employment on completion
Employer Description:Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.Working Hours :Monday -Friday (times tbc)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Customer care skills,Team working....Read more...
Undertake key aspects of administration relating to all area of the Academic Service Team
Collating and storing highly confidential documentation
Communicating with staff across the organisation and partner institutions
Inputting data onto a Student Records System (Thesis) and other systems as and when required
Checking reports for accuracy and highlighting any errors or discrepancies
Data quality and accuracy when updating systems
To be involved with the organisation and operation of various ceremonies/events
To deal with queries by telephone, letter, e-mail and face-to-face from academic and administrative colleagues and students in relation to Academic Services
At peak periods there may be a requirement to work flexibly as necessary
To undertake other appropriate duties as required by the Associate Registrar
To maintain accurate records in accordance with GBS requirements, ensuring compliance and maintenance of relevant systems
Training:The successful candidate will complete a Business Admin Level 3 Apprenticeship standard: -
Level 3 Business Administrator Standard
Functional Skills Level 2 in maths – if applicable
Functional Skills Level 2 in English – if applicable
Training Outcome:Excellent progression available within the company. The successful applicant will undertake more responsibilities as the apprenticeship develops with a strong view to securing permanent employment on completion.Employer Description:Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.Working Hours :Monday -Friday (times tbc).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Customer care skills,Team working....Read more...
Daily tasks include:
Contacting Training Providers and suppliers to check course results.
Notifying candidates and clients of course results and supplying alternative dates.
Booking CITB Health and Safety Touchscreen Tests and provide booking details.
Booking CPCS Renewal Tests and provide booking details.
Scanning and logging cards and certificates.
Responding to email and telephone enquiries.
Building and maintaining positive relationships with customers.
General Administration duties.
Why work with Dynamic Training & Assessments?
Salary: £6.40 per hour, 30 hours per weekHours: Monday to Friday 9am to 4pm.Location: Beacon Hill Office Park, Cafferata Way, Newark NG24 2TNQualification: Business Admin Level 3 takes approximately 18 months.Benefits: Free parking, company pension & canteen on site.Training:How does the Qualification work?
Working towards your Business Admin Level 3 Qualification you’ll attend 1-2-1 meetings via MS Teams every month to learn about the modules discuss your progress with your tutor. You’ll spend a minimum of 6 hours per week on apprenticeship work; this includes assignments, research, and training within your role. All apprenticeship work is completed in the workplace during your working hours.Training Outcome:Business analyst.Business or research development manager.HR manager.Careers adviser.Project manager.Office manager.Employer Description:Dynamic Training and Assessments are a Training Provider that offers a wide range of construction training and qualifications across the industry.
You will be joining a small, friendly, and supportive team that have numerous years of experience within the construction training industry. This is an amazing opportunity to gain experience in the business world, whilst developing your knowledge and skills.Working Hours :Salary: £6.40 per hour, 30 hours per week
Hours: Monday to Friday 9am to 4pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Data inputting
Answering phone calls
Resolving sales related queries
Providing support to our sales team
Assisting with queries that are raised from other internal departments
Preparing quotes for customers
Converting quotes to sales orders
Chasing for updates on deliveries from suppliers
Keeping customers informed
Review On Holds orders and action where necessary
Review all zero values pricing orders
Sales invoice runs
Inputting data on Sage
Running reports
General administration duties
Training:Duration:
• 15 months practical training period, plus 3 months for End Point Assessment
Delivery model:
• Work-based training with your employer• 10 days professional training at college• Approximately 12 on-site or/and Teams assessment visits per year• Level 2 Functional Skills in Maths and English (7 days at college for each, if required)• Off the job training will count for at least 6 hours a week of an apprentice’s time at work
Qualifications included:
• Level 2 Functional Skills in English and maths• Level 3 Business Administrator Apprenticeship StandardTraining Outcome:Possibility of a permanent full time role for the right candidate on successful completion of the apprenticeship. Employer Description:We are a prominent UK provider of engineering components and services, serving diverse industry sectors. Annually, we deliver products worth over £20 million to our esteemed blue-chip clientele. Our specialisation lies in offering a comprehensive one-stop solution for maintenance, engineering, manufacturing, and general business needs. In this dynamic and fast-paced environment, being REACTive is crucial.Working Hours :Monday to Friday, 8am to 5pm or 8:30am to 5:30pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Patience....Read more...
Provide general advice and guidance to staff, pupils and others
Undertake general financial administration e.g. requisitions, dinner money, wraparound and trip payments
Responsibilities:
Be aware of and comply with policies and procedures relating to Safeguarding, health, safety and security, confidentiality and reporting all concerns to an appropriate person
Be aware of and comply with data protection in accordance with the General Data Protection
Regulation (GDPR) and Trust Policies
Maintain confidentiality at all times
Be aware of and support difference and ensure Equal Opportunities for all
Contribute to the overall ethos/work/aims of the school
Establish constructive relationships and communicate with other agencies/professionals
Participate in training and other learning activities and performance development as required
Recognise own strengths and areas of expertise and use these to advise and support others
Show a duty of care and take appropriate action to comply with Health & Safety requirements at all times
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available
Employer Description:At Chandlers Ridge we provide a welcoming, happy environment where we can all feel safe and valued.
We have high expectations for all our children in their learning and social development. Furthermore, our team of dedicated staff provide an exciting and broad curriculum which takes account of the needs of all our children. We want our pupils’ time at Chandlers Ridge to be memorable, build upon what they know and can do and help them become lifelong learners.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Logical,Team working,Patience....Read more...
Undertake key aspects of administration relating to all area of the Academic Service Team
Collating and storing highly confidential documentation
Communicating with staff across the organisation and partner institutions
Inputting data onto a Student Records System (Thesis) and other systems as and when required
Checking reports for accuracy and highlighting any errors or discrepancies
Data quality and accuracy when updating systems
To be involved with the organisation and operation of various Ceremonies/Events
To deal with queries by telephone, letter, e-mail and face to face from academic and administrative colleagues and students in relation Academic Services
At peak periods there may be a requirement to work flexibly as necessary
To undertake other appropriate duties as required by the Associate Registrar
To maintain accurate records in accordance with GBS requirements, ensuring compliance and maintenance of relevant systems
Training:The successful candidate will complete a Business Admin Level 3 Apprenticeship standard:
Level 3 Business Administrator Standard
Functional Skills Level 2 in maths - if applicable
Functional Skills Level 2 in English - if applicable
Training Outcome:Excellent progression available within the company. The successful applicant will undertake more responsibilities as the apprenticeship develops with a strong view to securing permanent employment on completion.Employer Description:Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.Working Hours :Monday - Friday (times TBC)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Customer care skills,Team working....Read more...
To welcome visitors to the academy, ensuring signing-in procedures are followed, receiving and prioritising incoming telephone calls, dealing with them appropriately including accurately recording messages as required
Undertake administrative tasks, such as photocopying, fax transmissions, processing mail, maintaining filing systems, archives and resource libraries and updating information
To provide administration duties to Trust Executives including the Trust Clerk, Trust Sports Alliance team, Trust Finance and Estates Team
Assist with the processing of purchase invoices/expense claims, cashbook/bank reconciliations and payroll checks
To learn how to answer and resolve issues for staff, customers or other agencies
Monitor and update Executives' diaries when required
Assist with the routine month-end processing including bank reconciliations, charge card processes, control account checks and VAT returns
Be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person.
Be aware of and support differences and ensure equal opportunities for all
Training:
Telford College - Haybridge Campus, Haybridge Road, Wellington, Telford, TF1 2NP
You will have two days a learning each month at Telford College
Mentor on-site to support with training at the work place
Training Outcome:This role could lead to a permanent position within the Trust Central team and continued additional training to support a career in this area of work.Employer Description:TrustEd Schools Alliance is a Multi Academy Trust based in Shropshire. We have nine schools and approximately 900 staff and nearly 5000 students. As an apprentice for Trust Central you will be based in Bridgnorth with our central team.Working Hours :Monday to Friday
(hours will be confirmed during the interview process)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Initiative,Good time management,Good interpersonal skills,Computer literate,Good written,Good prioritisation....Read more...
