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Client Services Associate

Job Description: Our client, a global asset management firm, is seeking a client services professional to join their Edinburgh team on an initial 6-month day rate contract. Essential Skills/Experience: Experience in either client service, fund administration, custodial services, operations, sales, investment consulting, portfolio management support or similar fields. Demonstrated interest in the financial services/investment industry and a commitment to continuous learning, both independently and in team settings. Strong proficiency with Microsoft Office applications is essential, along with technical skills to efficiently manage multiple programs concurrently. Self-motivated with the ability to recognise when to escalate issues appropriately. Must be able to work collaboratively within a team and take on additional responsibilities as needed. Ability to evaluate process inefficiencies, identify and implement operational improvements, and resolve issues. Possesses innovative problem-solving skills and the capability to think and act quickly and creatively. Capable of meeting deadlines and working independently on client projects and queries. Passionate – feel personal ownership for their work and an aspiration to be better. Brave – are happiest outside of the comfort zone. Experimental – like to innovate and self-develop. Curious – like to learn new things and outsmart the problem. Open – value and respect input from others. Core Responsibilities: Post-sales client relationship management, partnering with the Institutional Client Business teams and DC clients, through high quality client service with outstanding attention to detail. Understanding our clients’ needs and liaising with internal teams and third-party service providers where necessary, ensuring that the agreed arrangement and service requirements of the client are delivered. Address new operational requests (e.g., changes to client report) and provide summary of completion notification to broad partners and senior team members. Escalating any client complaints in a timely and sensitive manner, in accordance with internal procedures and being a great partner to senior team members to mitigate the impact of dissatisfaction. Owning client queries, delegating as appropriate to internal teams, monitoring progress to resolution and ensuring that responses are timely and of a high professional quality. Supporting the onboarding of clients and client change activities, ensuring correct process and procedures are followed. Contribute to project initiatives that seek to improve our service, effectiveness and efficiency, or which elevate the business, its products and our clients. Drive continuous improvement in service offering both internally and with external service providers such as custodian banks, depository banks and transfer agents. Ensure timely and accurate delivery of client deliverables (invoices, reporting, price files, data etc.) by working cross functionally and establishing relationships with internal teams. Working closely with senior team members in achieving seamless client service for their strategic clients. Occasionally required to lead on projects representing the client and the team. Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy. Job reference: 16114 To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes. By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy. Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland. INDCAS ....Read more...

Client Service Associate

Job Description: Our client, a global asset management firm, is seeking a client services professional to join their Edinburgh team on an initial 6-month day rate contract. Essential Skills/Experience: Experience in either client service, fund administration, custodial services, operations, sales, investment consulting, portfolio management support or similar fields. Demonstrated interest in the financial services/investment industry and a commitment to continuous learning, both independently and in team settings. Strong proficiency with Microsoft Office applications is essential, along with technical skills to efficiently manage multiple programs concurrently. Self-motivated with the ability to recognise when to escalate issues appropriately. Must be able to work collaboratively within a team and take on additional responsibilities as needed. Ability to evaluate process inefficiencies, identify and implement operational improvements, and resolve issues. Possesses innovative problem-solving skills and the capability to think and act quickly and creatively. Capable of meeting deadlines and working independently on client projects and queries. Passionate – feel personal ownership for their work and an aspiration to be better. Brave – are happiest outside of the comfort zone. Experimental – like to innovate and self-develop. Curious – like to learn new things and outsmart the problem. Open – value and respect input from others. Core Responsibilities: Post-sales client relationship management, partnering with the Institutional Client Business teams and DC clients, through high quality client service with outstanding attention to detail. Understanding our clients’ needs and liaising with internal teams and third-party service providers where necessary, ensuring that the agreed arrangement and service requirements of the client are delivered. Address new operational requests (e.g., changes to client report) and provide summary of completion notification to broad partners and senior team members. Escalating any client complaints in a timely and sensitive manner, in accordance with internal procedures and being a great partner to senior team members to mitigate the impact of dissatisfaction. Owning client queries, delegating as appropriate to internal teams, monitoring progress to resolution and ensuring that responses are timely and of a high professional quality. Supporting the onboarding of clients and client change activities, ensuring correct process and procedures are followed. Contribute to project initiatives that seek to improve our service, effectiveness and efficiency, or which elevate the business, its products and our clients. Drive continuous improvement in service offering both internally and with external service providers such as custodian banks, depository banks and transfer agents. Ensure timely and accurate delivery of client deliverables (invoices, reporting, price files, data etc.) by working cross functionally and establishing relationships with internal teams. Working closely with senior team members in achieving seamless client service for their strategic clients. Occasionally required to lead on projects representing the client and the team. Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy. Job reference: 16114 To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes. By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy. Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland. INDCAS ....Read more...

CRE - Level 3 - Quality Engineering Apprentice (technical support)

Once on site you will be assigned a buddy and a mentor who work with you to ensure you are deemed trained and competent for the following tasks: Year 1 Completion of audits and PDI inspection on overseas refrigeration cases (Pre Despatch Inspection) Ensure that purchased products meet specified standards before they progress to the next stage and/or are sent out to Customer Raise, review and facilitate the closure of Non conformance reports (NCR’s) Escalate issues, which cannot be resolved locally, to next in line Liaise with departments on suspected quality-related issues and facilitate their closure Participate in the internal audit schedule Assist with DDQ (Design, development and Quality) related Projects Year 2 Maintain a consistent pre-dispatch inspection (PDI) process to ensure product quality before shipment Carry out electrical safety testing on cases defined a full audit Participate in containment, root cause and corrective action investigations on customer internal and supplier non-conformance, compile trend assessment and risk identification and take appropriate remedial action Work with the relevant process owners to ensure all systems and procedures are fully aligned to the IMS (Integrated Management System) Ensure duties are carried out in accordance with defined Company and regulatory quality standards Conduct regular audits of processes and standards at the Birmingham warehouse, and various assembly locations to ensure compliance with company standards and regulatory requirements Year 3 & 4 To undertake planned audits of customer sites for warranty claims Carry out site audits of new installations Troubleshoot & carry out fault finding (including electrical) as required and report outcomes to relevant parties Complete all necessary paperwork, customer in store & administration and return to relevant parties as required, in real time (same day if required) Handle warranty issues efficiently and implement corrective actions to prevent recurrence Administer remedial jobs on the internal Saqe system and manage non-conformance processes effectively Provide clear instruction to the remedial team in corrective work requirements and associated timeframes Work closely with the design team to future-proof designs and ensure learnings are applied across the product range including engineering drawing amendments Ability to challenge individuals at all levels to ensure compliance to business processes and standard Carrying out dynamic risk assessments Audit the quality of installations, whether performed in-house or by subcontractors, to ensure adherence to standards Take a proactive approach to customer liaison and ensure that concerns are dealt with or relayed to management as appropriate Ensure the Company is promoted in a professional manner at all times, maintaining an appropriate attitude and appearance in front of the Customer Training:Together with invaluable commercial and practical experience, you’ll work towards several academic and vocational qualification levels throughout your time with us, which are fully paid for, including:   Advanced Manufacturing Engineering Foundation Competence- in year 1, in 6 week blocks to include 4 weeks at Make UK and 2 weeks in company Advanced Manufacturing Engineering Development Competence- in years 2 to 4 in company Level 3 BTEC Diploma in Advanced Manufacturing Engineering Development Knowledge - in Years 2 & 3 on block release to Make UK In house training in line with your requirements Further qualifications deemed necessary by your employer On completion of your studies, you will achieve your full apprenticeship certification that will prove competence as a Level 3 Engineering Technician.Training Outcome: Develop within the sales/ purchasing department and future opportunities within Carter Retail Equipment and/or Carter Thermal Industries Employer Description:Founded in 1945, Carter Thermal Industries has grown to become one of the most substantial and respected privately owned engineering groups within the UK. The group’s manufacturing operations combine engineering expertise with innovation to remain at the leading edge of technology. Carter Retail Equipment are part of the wider group (Carter Thermal Industries) and specialise in refrigerated display cabinets. We work internationally across the world selling our refrigeration display cases, with customers including but not exclusive to Tesco, M&S, CO-OP, Sainsbury’s, Target, HEB. Carter Retail Equipment are committed to employing local people.Working Hours :When at Make UK: Monday- Thursday 8am- 4.30pm Friday 8am - 12.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...

Learning AND Development Manager – London/Hybrid Working

Learning AND Development Manager – London/Hybrid Working Location:- Hybrid 3 days Central London office 2 days Home Working Salary:- £55-65k + Bens dep on experiences Environment:- L&D Set Up, Grad Schemes, Apprenticeships, CIPD, Frameworks, Training, E-Learning, L&D Structure, IT, Telecoms, Managed Services. Our client, an IT and Networking Managed Services Company is looking to hire an L&D Manager within their HR Team. This role will be a new position so should attract someone who wants to come into this position with a blank canvas and make it their own structure. This role will be part of the HR team. The HR team is responsible for providing centralised learning for their 500+ employees from when they join and ongoing throughout their careers ensuring that all colleagues have the opportunity to continuously grow their skills and fulfil their potential. The Company is growing at a very fast pace both in the UK and Internationally so they are now looking to hire a Talent and Learning Manager who will implement talent and learning initiatives from scratch in the UK. This is a brand new role. You will have support from the HR administration team but it is very much a role you will need to embrace, own and develop from scratch. The L&D Manager will be developing tailored programmes that aim to enhance all areas of the business from senior management through to entry-level graduates. We foresee this including full face to face, 1-2-1 and E-Learning programmes that will be designed and delivered through your expertise. You will take ownership for the planning, managing, and delivery of a comprehensive suite of learning and development solutions. Ensure all of their colleagues are equipped with the right skills, knowledge, and behaviours to effectively carry out their roles and meet the needs of our customers. This is a truly rewarding opportunity to design the learning and development function for the company from the ground up that will shape the way they move forward. The Role: • Work closely with key internal stakeholders and senior managers to understand and evaluate learning needs and deliver comprehensive learning strategies • Design and deliver inspirational learning and leadership programmes, including industry role related schemes, ranging from online learning materials to in-person learning and development sessions. • Own and enhance our performance management process including successful training and development outputs. • Own the training and development budget. Responsibility for choosing the most appropriate external training providers where applicable, ensuring they have obtained the best price possible whilst not compromising on quality of learning. • Create the framework for an internal employee, cross functional graduate scheme and implement and run accordingly. • Work with key partners regarding specific tailored graduate schemes. • Own and manage the apprenticeship strategy, maximising the use of the apprenticeship levy. • Create and develop our own internal learning and development catalogue. • Ensure learning and development materials are up to date and relevant to ensure a seamless experience for learners. • Own and implement succession planning. • Create, own and deliver our talent management process. • Work with our partners and vendors to maximise the use of available product training and also maintain our accreditations. Working closely with the projects and services team you will agree annually the relevant accreditations to maintain and or acquire. • You will need to be ahead in terms of any key industry training / qualification requirements and communicate a strategy to the business to ensure they can continue to remain competitive in our industry from a training and qualifications perspective. • Own the employee retainer training bond process. • Evaluate the content and delivery of training including feedback from learners to ensure training meets purpose. • Responsible for reporting key monthly learning and development metrics to the HR Director. Qualifications & Experience: • CIPD qualified with demonstrable experience in developing L&D programmes from the ground up. • 5+ years developing and leading training efforts • Proven experience delivering, designing and implementing L&D activities that are tailored to a wide-ranging audience. • Proven experience of designing and implementing successful graduate and apprenticeship programmes. • Strong project management skills with the ability to measure the success of the programme through metrics and proven results. • A people person who understands the value of empowering others to achieve their potential. • Natural ability to train and develop others within a fast-paced environment. • Excellent communication (oral and written), presentation, training, and facilitation skills • Able to get results by influencing others and gaining buy-in to new initiatives • Demonstrated ability to build trusted relationships across diverse range of stakeholders • Deep knowledge of relevant content areas, including the fields of management/leadership, organizational development, and adult learning theory • Strong facilitation and program delivery skills • Thrive in a fast-paced production environment with a passion for solving problems while being resourceful • Excellent organisational capabilities. • Experience supporting diversity change programmes • Experience driving and embedding cultural change • Coaching certification a plus • Industry experience is a plus @mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology @mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business. For more information or a list of current vacancies, please see our web site at mecscomms.co.uk ....Read more...

Field service engineer

.cs2654AE3A{text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt} .csD9AE63C1{color:#000000;background-color:transparent;font-family:Arial;font-size:10pt;font-weight:normal;font-style:normal;text-decoration: underline;} .cs1BA52A26{color:#000000;background-color:transparent;font-family:Arial;font-size:10pt;font-weight:bold;font-style:normal;} .csC8F6D76{color:#000000;background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:normal;font-style:normal;} .cs4306042E{color:#000000;background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:bold;font-style:normal;} .cs15B7AE4B{text-align:left;margin:0pt 0pt 0pt 0pt;list-style-type:disc;color:#000000;background-color:transparent;font-family:Arial;font-size:11pt;font-weight:normal;font-style:normal} .cs26DADAAD{color:#000000;background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:normal;font-style:normal;text-decoration: none;} .csCCA9035D{color:#0000FF;background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:normal;font-style:normal;text-decoration: underline;} Job Title: Field Services EngineerBased at: Worthing /SussexPackage:Starting £28,000 to £31,250 plus company car and mobile phone Job Summary Reporting directly to our Service Manager, the Field Services Engineer will join the Customer Operations Team as part of a team focused on delivering onsite technical resource for my clients educational institutions. You will be assigned a portfolio of approximately 15 schools and scheduled to visit 3 schools a day where you will provide both proactive and reactive technical support and consultancy. As the primary point of contact between the school and my client you will be expected to build strong relationships with the school Bursars and Heads. Being part of the Customer Operations Team, you will be periodically redeployed back at the clients main office to assist our remote support team. While we will expect you to be able to work autonomously, you will be part of a team of roughly 15 Field Engineers and 4 Remote Technicians. Utilising unified communications, you will always have the ability to collaborate with your peers on issues ensuring the best grade of service to our valued customers. Technical Skills Network Troubleshooting (Hardware & Topology, TCP/IP)Understanding of Client/Server ApplicationsDesktop OS Installations & configurationHardware troubleshooting Excellent understanding of desktop environments, including support for Microsoft Windows and Google Chrome OSMicrosoft Office 2013 to 365 (especially Outlook)Administration of Windows Server 2016 (especially Active Directory and Group Policy)Configuring and installing routers & firewallsExposure to ESS-SIMS beneficial Attitude Mature and professional attitude towards working in a sensitive educational environmentAbility to work both within a team and be self-motivated Logical approach to challengesAble to manage multiple tasks effectively and deliver within specified time framesHighly technical but customer focusedMust be presentable and personable Due to the nature of this role the successful applicant will need a full UK driver’s license will be required complete a DBS check. To apply for this role or for more information and an initial telephone interview please send your CV to soniab@justit.co.uk or contact me directly 0207 426 9844 ....Read more...

Admin, Payroll, Compliance & Credit Control Apprentice

You will compile weekly payment schedule and starters & leavers report, check bank statements daily for payments due into the company from clients, finance companies and insurers and other tasks and duties as assigned from time to time. Within recruitment, this requires timesheet processing and compliance. In doing so recruitment admin handles all timesheet processing/queries & liaises with all candidates in obtaining all documents that are required to make candidates compliant in relation to all MSP requirements In terms of timesheet processing this function helps to maximize the companies’ weekly profits by chasing candidates for outstanding timesheets. In terms of compliance this function helps to ensure that the company has all the necessary candidate documentation when an MSP informs us, they would like to carry out an audit. In regard to the Trevellyan team, this is support function in all elements of credit control and payments to the insurers. In reference to accountancy this is a support role to accountants and clients in offering good customer service and administration in support of our accountancy services.   Job Responsibilities: Downloading candidate timesheets Process AWR changes & placement extensions Create vendor adjustment forms Teaching candidates how to submit timesheets on the online portals Chase unprocessed timesheets from workers Manage payment queries for candidates where applicable Manage candidates holiday request forms and send completed forms to payroll Sending out & chasing outstanding registration documents and references Creating & sending out PAYE, Umbrella, Ltd & 3rd Party Ltd contracts to candidates Deal with audits when they are requested by MSPs Providing references for previous candidates Manage task management schedules & task follow-up reporting Run daily and weekly reports Other tasks and duties as assigned from time to time Check bank statements daily for payments due into the company from clients, finance companies and insurers Diarise & chase payments with clients – 7-day SLA for payments Ensure that all receipts and payments are placed in the credit control system Reconcile all transactions with the credit control system Ensure all insurance companies are paid at the end of the month via the statements Ensure all statements are confirmed as correct and signed off Ensure accurate and up to date client account files and database are kept Carryout credit control duties to ensure payments received for our services Invoicing for client services delivered in support of credit control Maintain a portfolio of client’s payrolls weekly, bi-weekly and monthly inbound/outbound customer service calls to our current clients, building relationships Deal with external supplier queries, HMRC, DWP, courts and other agencies Contacting customers over the telephone and via email with regards to potential new business Deal with payroll queries from staff and contractors in a professional and timely manner Calculations of statutory payments and processing P45 and P60’s and other year-end reports Analysis of pay summary and pay slips Upload RTI, FPS and EPS reports to HMRC and pension providers in a timely manner Training: Full training will be given leading to a recognised Business Administrator Apprenticeship Standard Level 3 qualification Full on the job training will be delivered Off the job training will be supported by our training provider - Davidson Training UK Ltd You will complete the Functional Skills in maths and English up to and including Level 2 (if you don't already hold the equivalent) All training will be delivered within the workplace during working hours Training Outcome:Full time position will be available after the successful completion of the apprenticeship. Employer Description:The Carrington Blake Group are a professional services group serving small and medium businesses through outsourced business support functions. By supporting business needs across various administrative, technical and creative functions, a business can reduce costs, save time, and concentrate on engaging customers. Our offering to businesses includes: Accountancy and Financial Management IT Support and Cloud Computing Recruitment Business Start up Payroll services Marketing Web Design and Development Corporate Insurances Employee Benefits Scheme Due to the services we offer, our clients vary greatly, but our approach to solving problems remains the same. As such we are at the heart of industry developments and trends within each service division, providing latest and best approaches to our clients.Working Hours :You will be required to work Monday to Friday, 09:00am - 5:00pm, however you will be paid until 6:00pm to allow you to complete your apprenticeship course work. 40 hours a week.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Motivated,Strong computer skills,Strong command of English,Ability to work independently,Excellent time management,Target driven,Seeking out opportunities,Resilience ....Read more...

Apprentice IT Support Technician

Main duties you will learn: Be fully conversant with all areas of desktop IT support, including Windows desktop operating systems and Microsoft applications. Troubleshooting of client-side faults and application of fixes to ensure continuity of network services solution, referring to more senior team members for specialist advice. Ensuring client desktop connectivity to the campus network in accordance with the University’s networking standards, policy and infrastructure. Setting up new users, printers and general system administration to ensure access to all networked servers and systems. Obtaining quotes for computer equipment and software with guidance from more senior team members, and making recommendations on repair, retention or replacement.  Support the desktop service on an ongoing basis, working closely with the central IT Service Desk and senior team members where appropriate to ensure smooth resolution of support calls and ensuring that resolution details are recorded with the Service Desk for future reference. Providing ad-hoc advice to PC users, either verbally or via written documentation. You may be involved, as appropriate, in the support and development of the undergraduate IT cluster management. This will include support, maintenance, upgrade, development and liaising with departmental staff regarding cluster availability for taught courses. General duties you will learn: You will be responsible for ordering tasks within your workload and off-the-job training, and can refer to your line manager if required. You will co-ordinate with other team members to meet overall ITS priorities. Proactively liaising with members of other technical teams to aid in the timely resolution of IT faults, ensuring resolution details are recorded for future reference. Troubleshooting problems, assessing them and identifying solutions. You will refer more complex problems to more senior team members for in-depth specialist advice when necessary. You will use your knowledge to deal with the main areas of desktop IT support. Making an important contribution to the collective knowledge of the team by staying up to date with new technology, and maintaining an up-to-date overview of hardware and software relating to teaching and learning at the university.  Undertaking such other duties as may be required from time to time in furtherance of the work of IT Services. Supporting equality and values diversity, moderating your own behaviour to avoid unfair discriminatory impact or bias on others. Attends and participates in all required apprenticeship and related activities. Training Outcome:IT Support Technician.Employer Description:A world top 100 university and part of the prestigious Russell Group, the University of Birmingham makes important things happen. Delivering groundbreaking research and excellent research led teaching. People are at the heart of what we are and do. The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and we are equally proud to be recognised as a leading global university. We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success. We are committed to helping the people who work here to develop through our sector-leading Birmingham Professional programme which provides all professional services staff with development opportunities and the encouragement to reach their full potential. With almost 5,000 professional services jobs in a wide-range of functions in Edgbaston and in our campus in Dubai, there are plenty of opportunities for you to be able to develop your career at the University. We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work. Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working. In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries. The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site. On campus we have a state-of-the-art sports centre with pool, shops, places to eat and drink, our own art gallery, museum, and botanical gardens.Working Hours :Usually Monday to Friday between 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness ....Read more...

Registered Manager

To be responsible for all administration, the management of finances and stock control, the maintenance of hygiene and Health and Safety standards as laid down and the care and maintenance of the building/s and equipment. To support, develop and enable service users towards participation in community life, personal independence, and normal social functioning, consistent with their abilities and preferences. To lead and support service managers, deputy managers and senior staff to allocate and monitor services to individual service users, in accordance with care and support plans agreed by the Commissioning Teams. To maintain high standards of confidentiality at all times in accordance with policies and procedures and legal requirements. When information needs to be shared it must be necessary, proportionate, relevant, accurate, timely and secure. To be familiar with and practice in accordance with the Vulnerable Adults Policy and practice guidelines and always relate any issues or concerns to a line manager. To monitor the effectiveness of the key-working systems within the registered scheme and to ensure the highest standard of care for service users. To ensure that individual care and support plans are reviewed and implemented by all appropriate people. To manage service user assessment, including undertaking home visits where necessary. To ensure that risk assessments are carried out for each service user so that the service is provided in a manner which minimises risk to the service user and staff, and to keep records of all completed risk assessments. To ensure that financial information is obtained from service users, or via commissioning colleagues and recorded to assist with financial assessments can be made and relevant charges levied and collected. To ensure the progress of service users is assessed with a view to maximising their independence levels, encouraging them to achieve their full potential. This will include the rehabilitation of service users, wherever possible, and re-enabling them to participate independently within the community. To enable service users to participate in the recreational and leisure activities of their choice, and to assist them to maintain their personal skills. To ensure that all Care and Support Plans and information about service users/residents including manual and computerised information, are recorded to an agreed format and an acceptable standard and kept in accordance with Data Protection Legislation (GDPR). To promote effective communication and positive relationships, and to enable service users to have access to advocates where appropriate. To operate and promote an effective and responsive complaints procedure in line with policy. To ensure that service users who are experiencing a change in their care or support requirements and provision are supported and assessed as appropriate. To liaise with other professional partners and agencies (including medical/nursing where appropriate) at commencement, during and at the end of a service. To ensure the proper control, recording and issuing of medications as prescribed by the medical practitioner and in accordance with legislation and the Medication Policy. To monitor and support service users who are able to administer their own medication. To ensure the residential services are compliant with the guidelines and standards set out by the Care Quality Commission (CQC) and other statutory and legal frameworks and to respond appropriately to inspection reports. To promote and maintain quality assurance processes in line with agreed monitoring and reporting systems. To co-ordinate and undertake visits to services, to audit the quality-of-service provision against service specifications and standards and write detailed reports as required. Requirements Possession of the Registered Care Manager Award or equivalent is essential. A recognised social services qualification (e.g., City and Guilds 325/3 Diploma, or a Certificate in Management Studies or a relevant Social Work qualification, and/or Assessor Award/ Level 2/3/4 in Care. A commitment to and responsibility for personal and professional development and actively to take advantage of upskilling through relevant apprenticeship standards and training opportunities. A minimum of two years supervisory or management experience in care or support work, including staff supervision and appraisal and either experience of full responsibility for managing a budget, or experience of budget management with supervision. Good working knowledge and understanding of the Health and Social Care agenda/Inspection and CQC Regulation processes in relation to monitoring residential / nursing Homes. Knowledge of applying care governance and care management to operational policy. Negotiation skills and an understanding of and commitment to quality assurance, including customer feedback. Ability to manage change within a social care setting. Evidence of mentoring/management and leadership skills within the performance and care governance framework. Ability in using audit to improve quality of care. The ability and flexibility to work across and support a wide range of services. Experience of undertaking data analysis with accuracy and attention to detail. Highly numerate, with the proven ability to understand, analyse, interpret, and explain complicated information and data. Strong IT skills including Microsoft Office and other IT systems and will develop digital skills as necessary. An ability to manipulate data in excel to produce relevant management information. If interested, please submit CV and call Varsha on 02036913890 between 9am to 5pm (Mon to Fri) ....Read more...

Healthcare Assistant – ABI Care

Healthcare Assistant - ABI Care 📍 Location: Swindon 🕒 Shifts: 08:00–20:00 (2:1 care), 20:00–08:00 (1:1 care) 💷 Pay Rates: £14.00 – £25.00 per hour At OneCall24 Healthcare, a CQC-rated “Good” care provider, we’re proud to support individuals of all ages—from children and young people to adults and the elderly—through high-quality, person-centered complex care delivered in the home and local community. We are actively recruiting experienced Healthcare Assistants (HCAs) in the Swindon area to support a male client with a brain tumour and acquired brain injury (ABI). The client presents with severe contractures on the left side and enjoys watching television and listening to the radio. If you are passionate about providing exceptional care in a home setting, we’d love to hear from you. 🌟 Why Join OneCall24 Healthcare? • Career Progression – Opportunities to grow into senior or specialist care roles • 24/7 Support – Round-the-clock clinical and operational support • Outstanding Pay Rates – Competitive rates among the highest in the UK care sector • Ongoing Training – Access to specialist training and upskilling programs 🩺 Key Responsibilities • Assist with moving and handling • Provide personal care support • Administer medication as per care plan • Assist with mealtimes (feeding support) 🩺 What We’re Looking For • Experience in moving and handling • Medication administration experience • Seizure awareness and response training • Experience with complex care clients (preferred) • A professional, patient-centred approach to care • Non-smoker preferred • Driver preferred (manual or automatic license, UK/international) with business insurance 👤 About the Client The client is a male living with a brain tumour and acquired brain injury. He has severe contractures on the left side of his body. He enjoys watching sports and other TV programs and listening to the radio. You’ll be working in a calm, respectful home environment in collaboration with his family. 👩‍⚕️ Join a Team That Truly Cares As part of the OneCall24 Healthcare community, you’ll deliver exceptional care—without exception. Our focus is on creating personalised care plans and building strong relationships that foster trust, dignity, and respect. ✅ Apply Now If you’re ready to join a forward-thinking healthcare provider and make a real impact, click ‘Apply Now’ and one of our team members will be in touch. For more information, contact us: 📧 Email: 📞 Call: 03333 22 11 33 OneCall24 Healthcare is committed to promoting equal opportunities and ensures that nothing within this job advertisement is intended to discriminate against in any way. "INDCC25" ....Read more...

Care Coordinator ? Must Be a Driver

About the Role Are you an organised and compassionate professional with experience in the care sector? Are you a driver with access to your own vehicle and open to a dynamic role that includes travel? If so, this is your opportunity to become a key part of a growing care organisation making a real difference. We are seeking a proactive Care Coordinator to lead and support the smooth delivery of services across Hertfordshire, London, and the Home Counties. You will manage rotas, support the recruitment process, oversee operational delivery, and ensure that our support staff and service users receive the best possible experience. Driving is Essentia Due to the nature of this role, you must hold a valid UK driving licence and be willing to travel regularly to our services across the region. Mileage expenses are covered as part of your duties. Key Responsibilities Care Coordination & Support Delivery Plan and maintain staff rotas in line with service user needs and compliance requirements. Respond quickly to rota gaps and emergencies, ensuring continuity of care. Conduct service user assessments, create transition plans, and support care plan reviews. Liaise with families, professionals, and external stakeholders to ensure collaborative care delivery. Support new packages by setting up systems, scheduling introductions, and arranging staffing.Team & Operational Support Assist with recruitment processes, including interviews and compliance tracking. Provide day-to-day oversight of team schedules, documentation, and service standards. Administration & Payroll Handle general office admin tasks such as filing, letter writing, and responding to calls/emails. Assist with the monthly payroll process, including verifying hours, leave, and mileage. 📌 What We’re Looking For Experience & Requirements Prior experience in a care coordination or operational support role. Full UK driving licence and willingness to travel across the region (essential). Confident using IT systems and managing digital records. Ideal Traits Strong communicator who builds relationships easily. Detail-oriented, organised, and able to manage competing priorities. Kind, patient, and empathetic with a genuine interest in people’s wellbeing. Adaptable, proactive, and confident in decision-making. Committed to delivering person-centred, high-quality care. What You’ll Receive Salary: £26,000–£30,000 (depending on experience) 28 days annual leave Opportunities for development and progression Mileage expenses for travel between services ....Read more...

Care Coordinator ? Must Be a Driver

About the Role Are you an organised and compassionate professional with experience in the care sector? Are you a driver with access to your own vehicle and open to a dynamic role that includes travel? If so, this is your opportunity to become a key part of a growing care organisation making a real difference. We are seeking a proactive Care Coordinator to lead and support the smooth delivery of services across Hertfordshire, London, and the Home Counties. You will manage rotas, support the recruitment process, oversee operational delivery, and ensure that our support staff and service users receive the best possible experience. Driving is Essentia Due to the nature of this role, you must hold a valid UK driving licence and be willing to travel regularly to our services across the region. Mileage expenses are covered as part of your duties. Key Responsibilities Care Coordination & Support Delivery Plan and maintain staff rotas in line with service user needs and compliance requirements. Respond quickly to rota gaps and emergencies, ensuring continuity of care. Conduct service user assessments, create transition plans, and support care plan reviews. Liaise with families, professionals, and external stakeholders to ensure collaborative care delivery. Support new packages by setting up systems, scheduling introductions, and arranging staffing.Team & Operational Support Assist with recruitment processes, including interviews and compliance tracking. Provide day-to-day oversight of team schedules, documentation, and service standards. Administration & Payroll Handle general office admin tasks such as filing, letter writing, and responding to calls/emails. Assist with the monthly payroll process, including verifying hours, leave, and mileage. 📌 What We’re Looking For Experience & Requirements Prior experience in a care coordination or operational support role. Full UK driving licence and willingness to travel across the region (essential). Confident using IT systems and managing digital records. Ideal Traits Strong communicator who builds relationships easily. Detail-oriented, organised, and able to manage competing priorities. Kind, patient, and empathetic with a genuine interest in people’s wellbeing. Adaptable, proactive, and confident in decision-making. Committed to delivering person-centred, high-quality care. What You’ll Receive Salary: £26,000–£30,000 (depending on experience) 28 days annual leave Opportunities for development and progression Mileage expenses for travel between services ....Read more...

Facility Coordinator

We are seeking a motivated Facility Coordinator to join our team at Fugro. This is an excellent opportunity for a driven individual looking to advance their career within the evolving Geo-data industry. As a Facility Coordinator at Fugro, you will play a key role in ensuring the seamless operation of our reception area and the delivery of high-quality office services across the organization. You will serve as the first point of contact for all visitors and staff, representing the company with professionalism and a commitment to excellent service. Reporting directly to the Executive Assistant and Office Manager, you will be part of a team that contributes to the smooth day-to-day functioning of our workplace. This role is based in the office and can be considered on a full-time or part-time basis.On a part-time basis you will be required to work 3 full days in the office, with the flexibility to cover full-time in the office for holidays, absences, and busy periods as needed. Every role here at Fugro plays a vital part in the success, safety, and growth of our business and our staff, and you, as a Facility Coordinator are no different. Your role and responsibilities: Greet visitors and employees, providing a welcoming environment Answer phone calls and direct them to the appropriate departments Manage incoming and outgoing mail and packages Coordinate room bookings and manage schedules Prepare meeting rooms by setting up equipment and ensuring cleanliness Facilitate catering for meetings, including ordering food and beverages Procurement and inventory of office supplies Arrange taxi services for employees and visitors as needed General office duties for other departments as required What you’ll need to thrive in this role: Previous reception and administration experience An excellent communicator (verbally and written) and able to form good working relationships with clients and colleagues at all levels; Good attention to detail, quality and safety; Disciplined, self-motivated and flexible team player; About Us Who we are Do you want to join our Geo-data revolution? Fugro’s global reach and unique know-how will put the world at your fingertips. Our love of exploration and technical expertise help us to provide our clients with invaluable insights. We source and make sense of the most relevant Geo-data for their needs, so they can design, build and operate their assets more safely, sustainably and efficiently. But we’re always looking for new talent to take the next step with us. For bright minds who enjoy meaningful work and want to push our pioneering spirit further. For individuals who can take the initiative, but work well within a team. What we offer Fugro provides a positive work environment as well as projects that will satisfy the most curious minds. We also offer great opportunities to stretch and develop yourself. By giving you the freedom to grow faster, we think you’ll be able to do what you do best, better. Which should help us to find fresh ways to get to know the earth better. We encourage you to be yourself at Fugro. So bring your energy and enthusiasm, your keen eye and can-do attitude. But bring your questions and opinions too. Because to be the world’s leading Geo-data specialist, we need the strength in depth that comes from a diverse, driven team. Our view on diversity, equity and inclusion At Fugro, our people are our superpower. Their variety of viewpoints, experiences, knowledge and talents give us collective strength. Distinctive beliefs and diverse backgrounds are therefore welcome, but discrimination, harassment, inappropriate behaviour and unfair treatment are not. Everybody is to be well-supported and treated fairly. And everyone must be valued and have their voice heard. Crucially, we believe that getting this right brings a sense of belonging, of safety and acceptance, that makes us feel more connected to Fugro’s purpose ‘together we create a safe and liveable world’ – and to each other. Benefits of joining our team Extensive career & training opportunities both nationally and internationally. Competitive salary Contributory pension scheme Flexible working hours and the potential to work 2 days a week from home in accordance with your manager and corporate policies Private medical insurance Health cash plan Group life assurance Group income protection Electric car scheme Cycle to work scheme Discounted gym membership Discounts platform The Fugro Card (pre-paid virtual visa card, which earns cash back automatically when money is spent at any participating retailers) Enhanced maternity and paternity pay Long service awards Fugro values awards Employee referral bonus scheme Disclaimer for recruitment agencies: Fugro does not accept any unsolicited applications from recruitment agencies. Acquisition to Fugro Recruitment or any Fugro employee is not appreciatedApply for this ad Online! ....Read more...

Associate - Onboarding and Operational Support

Job Description: This is a great opportunity to work within the Verify team responsible for pre-employment compliance on behalf of their clients, as well as providing operational support to the wider Core-Asset Consulting teams. You will have previous administration or client service experience. The role is designed to provide end-to-end administrative support across pre-employment screening, office coordination, and client service delivery. The postholder will work closely with consultants, candidates, clients, and internal stakeholders to ensure smooth daily operations, data accuracy, and exceptional service standards. Essential Skills/Experience: Communicates in a polite and professional tone via email and telephone. Listens actively and seeks clarification when unclear. Uses correct grammar, spelling, and tone in written communications. Shares relevant updates clearly and promptly with team members. Asks for help early when faced with unfamiliar tasks. Identifies simple issues or blockers and flags them to a senior colleague. Suggests practical options or checks previous examples when solving a known issue. Learns from prior mistakes to improve future accuracy. Makes appropriate choices within clear instructions or templates. Refers decisions outside their scope to a manager or consultant. Applies logical thinking to follow steps or select options. Stays within agreed protocols and seeks validation where needed. Completes tasks on or ahead of agreed deadlines. Demonstrates a bias for action and avoids procrastination. Understands the link between task completion and team goals. Shows self-awareness and adjusts effort/output where needed. Remains calm when juggling multiple tasks. Communicates proactively when deadlines are at risk. Responds positively to urgency from colleagues or managers. Manages stress by using prioritisation tools or check-ins. Demonstrates curiosity and asks questions to better understand tasks. Accepts constructive feedback and applies it. Volunteers for learning opportunities or training. Shows progress over time by improving consistency or speed. Works cooperatively with peers and responds supportively. Maintains a respectful tone in all interactions. Builds trust by following through on commitments. Understands different communication styles and adapts politely. Handles confidential information appropriately. Follows internal policies and processes without shortcuts. Admits mistakes and seeks guidance to correct them. Upholds honesty and transparency in all communications. Adjusts priorities as directed by others. Responds constructively to changing deadlines or instructions. Maintains professionalism in uncertainty. Re-engages quickly after setbacks or errors. Core Responsibilities: First point of contact for inbound calls Coordinate and complete pre-employment screening for Verify clients and the temporary division workers. Handle queries from clients and candidates using Verify services with professionalism and accuracy. Update and maintain accurate records ensuring compliance with GDPR. Collate feedback from candidates and clients post-interview or assignment. Support onboarding and compliance processes including referencing, document collection, and right-to-work checks. Assist with reporting tasks Ensure timely escalation of outstanding documentation or unresolved issues to relevant consultants or managers. Must demonstrate a high level of accuracy and attention to detail in all tasks, ensuring work is reviewed to identify or correct errors before submission. Act as a first point of contact for inbound calls and general office coordination queries. Ensure timely and accurate candidate onboarding, referencing, and compliance support. Maintain accurate data in recruitment, vetting and compliance systems Assist with reporting tasks and internal trackers for placements, performance, and compliance. Manage internal processes such as office supplies, supplier queries, and GDPR data tracking. Maintain office filing systems, both digital and paper-based, for efficient information retrieval. Act as key liaison with building management or IT support providers for routine facility issues or desk moves. Monitor and circulate internal communications, updates, or notices (e.g. policy reminders, staff memos). Support event logistics for internal training, client briefings, or networking events (e.g. catering orders, attendee lists, materials). Benefits: A highly competitive salary Wider Benefits package Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy. Job reference: 16105 To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes. By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy. Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland. INDPERM ....Read more...

Applications Support Analyst

Are you an experienced Systems Administrator or Application Support Analyst? Do you have specific experience of supporting and taking responsibility for key business software applications using in the public sector such as Accounting & Exchequer, HR & Payroll, CRM, EDRMS, Property & Asset Management, Planning or similar? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Systems Administrator to act as liaison during a core business systems implementation before taking responsibility for the support applications at a Social Enterprise in the East Midlands. This role is offered as a twelve-month fixed term salaried contract. The purpose of the role will be to ensure that key line of business software applications function efficiently, are continuously improved, and that staff embers are well trained and supported to ensure a high level of performance. Your day-to-day activities will include acting as implementation liaison, systems maintenance, help desk support, data analysis and reporting, acting as subject matter expert, training and mentoring, documentation, process and systems enhancements, and third-party supplier engagement. Must Have Experience providing 1st /2nd line support or systems administration on software applications, such as, but not limited to, Financial Accountancy & Exchequer, CRM, ERP, HR, Payroll, EDRMS, Procurement, Supply Chain, Property & Asset Management, Planning, or any other bespoke application area. Office 365 applications or cloud software Help desk support, or incident/problem management. Nice to Have, but not essential 3rd line support experience Business or Systems Analysis Integration SQL/SQL Server BI/Reporting tools such as SSRS, Business Objects, Crystal Reports, Power BI, etc Salesforce Experience of supporting property/exchequer applications vended by the likes of NEC, MRI/Capita, Civica. Planning or Geographical Information Systems ITIL experience. As an individual you will be an excellent communicator with a positive can do attitude, excellent problem-solving skills, and a desire to give a good customer services. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly and socially-focused organisation embarking on a period of system enhancements designed to provide a better service to customers. This role is predominantly office based, with travel to the office in the East Midlands likely 2/3 times a week. In return you will receive a competitive salary, generous pension contributions and holiday allowance, autonomy to undertake your role, and positive working environment. To take advantage of this fixed term salaried contract opportunity, then please apply immediately as interview slots are available immediately for suitable applicants. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website. ....Read more...