Administration Jobs   Found 742 Jobs, Page 29 of 30 Pages Sort by: Relevance Date

School Administration and Reception Apprentice

You will be in contact with young people who have been excluded from mainstream education, who are between the ages of 11 and 16 You’ll need to be hard-working and resilient with a strong outgoing personality Support the Director of Operations in the effective operation of the Academy and delivery of strategic priorities Support the non-educational functions of the Academy, including finance, estates, HR, IT, health and safety, and compliance Support the development of efficient systems and processes that enable educational leaders to focus on teaching and learning Support the preparation of accurate and timely reports for regulators and auditors Support the financial planning, budgeting, and monitoring across the Trust Support compliance with the Academy Trust Handbook and other regulatory frameworks Support external audit processes and ensure financial transparency and probity Support the implementation of cost-effective procurement and contract management practices Monitor spending patterns and identify opportunities for efficiency and value for money Support HR operations, including recruitment, onboarding, appraisal, and employee relations Support personnel processes – ensure we are aligned with employment law, safeguarding, and best practice Support the health and safety standards for our buildings, sites, and facilities. Ensure we meet statutory health and safety standards Support planned maintenance, risk assessments, and emergency procedures Support the maintenance of accurate records of compliance checks, audits, and certifications Support the fire safety, first aid provision, and risk management processes Support the Trust’s responsibility under GDPR and data protection Support the oversight of ICT provision, data security, and digital infrastructure Support the administrative teams - provide high-quality, consistent support across the Trust Represent the Trust with professionalism and integrity to all stakeholders Build positive relationships with local authorities, external agencies, and community partners Contribute to marketing, communication, and the positive reputation of the Trust Training: Business Administration Level 3 apprenticeship with Access Training, 1 day per month at Team Valley Internal training on policies and procedures, including risk assessment, safeguarding, prevent Training Outcome: This position offers the opportunity for permanent and long-term employment for the right candidate Employer Description:We aim to empower every pupil, regardless of their ability, with an education that nurtures their potential, inspires lifelong learning, and equips them to thrive and contribute to their community. With four decades of experience in education between us, we have seen firsthand the power of education to transform lives. It is a privilege to be part of a school with such a clear mission to nurture and empower every young person. Our “vision", “mission", and “values” are inspired by the 'Nolan Principles'. These principles resonate with our ambition of operating from a platform of excellence to support young people in our region to achieve their undoubted potential. When making decisions, we will always ensure we are adhering to our “vision”, “mission” and “values”. We are both pleased to have appointed Amran Suleman as Headteacher – a leader with deep experience in SEND, SEMH, and ASC settings. We will both work closely alongside him, providing ongoing support to ensure the school is a safe, aspirational, and inclusive place for all. We look forward to the journey ahead and to building strong partnerships with families, staff, and the wider community.  Working Hours :Monday - Friday, 8.30am - 4.00pm with 30 minutes lunch.Skills: Organisation skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience,Time Management Skills,Empathetic,Resilience,Adaptable ....Read more...

IT Apprentice (1st Line Support) - Brighton

You do not need to know everything already as they already have experience in hiring and developing ICT apprentices. What matters most is that you are curious, reliable, and willing to learn and able to work through problems using the training, tools, and resources available to you. Previous IT experience is useful but not essential. Any practical hands-on experience, such as DIY, carpentry, building, electrical work or similar, would be a bonus, as this role includes site work where you will need to think logically, plan cable routes and complete installations neatly and safely. A positive attitude and willingness to learn are more important. What You Will Be Doing: You will learn how to support business customers with a wide range of IT issues, from simple user queries through to more technical troubleshooting Your role will include: Logging, managing and updating IT support tickets Taking ownership of tickets from start to finish Speaking with customers in a professional and helpful way Investigating problems using internal notes, documentation and online resources Learning how to troubleshoot Microsoft 365, Outlook, Teams, OneDrive and SharePoint Supporting Windows PCs, laptops, printers and mobile devices Helping with user account setup, password resets and permissions Learning networking basics including routers, switches, Wi-Fi and firewalls Assisting with Ethernet and fibre cable installations Supporting VoIP phone systems and desk phones Attending customer sites with senior engineers Documenting fixes, so the team can reuse them in future As your confidence grows, you will be trusted with more responsibility and encouraged to see jobs through properly rather than just passing them on. What You Will Learn: This apprenticeship will give you a broad foundation in business IT support. You will have the opportunity to learn: Microsoft 365 administration Outlook, Teams, SharePoint and OneDrive support Windows device troubleshooting Networking fundamentals Ethernet and fibre cabling Wi-Fi troubleshooting Cloud services Cyber security basics Remote support tools Customer service skills How to research, test and apply technical solutions You will be working with real systems, real customers and real technical problems What They Are Looking For: Interested in IT and technology A good problem solver Willing to learn and ask questions Patient, polite and professional with customers Able to follow instructions and processes Comfortable using computers Good at written communication Reliable and well-organised Keen to build a long-term career in IT  Training: Level 3 Information Communications Technician Apprenticeship Standard Functional Skills in maths and English if required Blended on/off the job training and location to be confirmed Training Outcome: Full-time employment is expected once the apprenticeship is complete Further training opportunities with Higher Level Apprenticeships are also available Employer Description:We have been delivering high end IT support and computer services to customers within the Brighton & Southeast area for many years. We offer a high level of service and have experienced support staff to back it up with. We offer an instant fix for IT support, no waiting in a queue, you will have direct access to our engineers who will be able to resolve any issues you have at the point of contact resulting in a fast, stress free service.Working Hours :Monday- Friday, 9.00am- 5.30pmSkills: Communication skills,IT skills,Customer care skills,Problem solving skills,Logical,Team working ....Read more...

Apprentice Business Administration

ROLE ACCOUNTABILITY/AUTHORITY: Follow company policies, procedures, and Standard Operating Procedures (SOPs) Learn and apply quality, health & safety, and customer service standards Support the Sales Support team with day-to-day administrative tasks Assist in managing and maintaining the enquiries inbox Support the preparation of quotations and customer documentation under supervision Learn how to interpret customer documents and specifications Assist with product configuration and technical information gathering Update and maintain accurate records within the CRM system Help follow up quotations and update quote status records Assist with investigating customer queries and directing them to the appropriate team member Learn how to prioritise work in line with agreed service levels and customer requirements Support colleagues across Sales, Service, and Order Processing when required Participate in training, coaching, and apprenticeship learning activities Contribute to a positive ‘One Team, One Goal’ culture You will rotate around different departments to understand the business as a whole, from quality, health & safety, estimating, stock management etc. This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the business manager which is relevant to your role within the company to meet the overall business needs. The role will evolve as time and duties progress. You will be supported by a line manager, your colleagues who you'll work with during your on-the-job training and also by the support you will receive from your apprenticeship tutors.Training:As a business administration apprentice, you will complete the following qualifications as part of your apprenticeship: Level 3 Business Administrator Standard Apprenticeship Level 2 Functional Skills in maths and English, if not already achieved You will also develop the skills, knowledge and behaviours required to work within an office environment This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills. You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times. Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions. All evidence will be logged to your electronic portfolio.Training Outcome:There is a possibility of securing a full-time position at the end of your apprenticeship dependent on your progression. Wage increases will be dependnet on progression internally and on programme. Employer Description:SMART Solutions for Healthcare SpacesWorld-leading designer and manufacturer of capital medical equipment: operating theatres, critical care areas & primary care.From standalone products to integrated solutions, our connected equipment portfolio empowers construction, specifier, architect and estates and facilities Management teams. Brandon Medical is a UK company that delivers SMART turnkey equipment for acute and primary healthcare worldwide. For 75 years, British engineering skills and a strong work ethic have fuelled continuous product innovation and development to provide healthcare professionals with reliable, high-quality, and affordable medical equipment packages for operating theatres and critical care in over 70 countries around the globe. We are acknowledged experts in manufacturing medical lighting and control systems and designing medical supply pendants, medical power, and medical audio-video systems according to customers’ actual needs. We specialise in enhancing healthcare environments by combining knowledge-driven intuition, decades of expertise, and practical innovation supported by continuous research and development. Our 360-degree portfolio supports clinical teams and informs future intelligence, enabling the implementation of advanced best practices for better patient outcomes. Constantly evolving, we help design the hospitals of tomorrow and drive healthcare excellence.  Working Hours :Monday - Thursday, 8.30am to 5.00pm. Friday, 8.30am to 4.00pm. Half hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Logical,Team working,Initiative,Non judgemental,Patience,Good attendance record,Flexible,Willing to learn ....Read more...

IT Apprenticeship

Refurbishing laptops, desktops, and other IT equipment Preparing computers to agreed specifications Imaging and configuring PCs for deployment Installing and upgrading components such as RAM, NVMe drives, storage, and graphics cards Testing, cleaning, labelling, and recording refurbished devices Carrying out secure hard drive erasure processes Managing stock levels and keeping the hardware storage area organised Receiving, checking, picking, packing, and dispatching equipment Preparing sales orders and equipment for delivery or collection Keeping accurate records of stock and equipment movements Supporting the team with basic ticket triage Training:As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment. You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or in-person. Throughout your time as an IT Support Technician apprentice, you will develop a mix of hard and soft skills. You will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service.Training Outcome:Are you passionate about technology and eager to kick-start a career in IT? Join IT QED, a trusted provider of IT support and services, as an IT Support Apprentice. This is an exciting opportunity to gain hands-on experience, develop technical skills, and work alongside a team of experienced IT professionals. At IT QED, we pride ourselves on delivering reliable, customer-focused IT solutions to a diverse range of clients. As an apprentice, you will play a key role in supporting our helpdesk operations, resolving technical issues, and learning how to provide exceptional IT support. A Typical Day in the Job: Logging calls on the helpdesk Answering customer queries and learning customers IT systems Providing first line IT support Triaging calls and escalating where necessary to second line support The installation, maintenance and administration of computer equipment and associated software, telecoms, and audio-visual systems Conducting training to familiarise yourself with technologies in use within client environments Full training and support will be provided by your workplace mentor and from the Baltic team Salary, Hours & Benefits: £16,000 per annum Monday - Friday, 9.00am - 5.30pm 21 days holiday & Bank holidays Extra day holiday each year up until 25 days Private medical scheme Desired Qualities, Skills and Knowledge: A Grade C/4 in GCSE Maths and Grade 5/C in English is required for the role An enthusiastic and professional attitude Aptitude for learning new skills An interest in IT and career progression within the company Customer-focused Your Training with Baltic: This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Support Technician.Employer Description:Cloud2IT is a managed services provider (MSP) supporting businesses with their technology, telecoms, hardware, cloud services, consulting, and day-to-day IT support.Working Hours :This role will start on agreed part-time hours, with the aim of gradually increasing towards full-time as the apprentice settles in, develops their skills, and the workload allows.Skills: Communication skills,Attention to detail,Customer care skills,Team working,Initiative ....Read more...

Station Garage Škoda Horsham Service Advisor Apprenticeship

The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty.    This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work.   Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include:  Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims  Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience Promotion: Assisting with the sale of accessories and service plans Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service.  We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:   Enthusiasm and willingness to learn   Teamwork   Strong communication  Customer Service   We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.  Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.  This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.  On successful completion of the one-year programme, you will receive the following:  Level 2 Customer Service Practitioner Standard  Brand specific certifications   Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.  Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes. Employer Description:ŠKODA is driven by something different. What are you driven by? We are looking for ambitious, dynamic, and enthusiastic people to join our apprenticeship programme. If you are customer focused, forward thinking and want to learn, then we can give you the life and technical skills you need to be part of our team. Working Hours :Monday - Friday, 08.30 - 17.30. Possibility of Saturday workings and / or shifts. Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...

Apprentice Business Administrator

1. Administrative Support Maintain accurate documentation and records. Support communication with families, staff, and external professionals. Assist to Operations Manager when required. Photocopying, scanning and printing of documents. 2. Financial Administration Prepare invoices for council and families. Ensure prompt payment of invoices. Managing purchase invoices, ensuring prompt payment in line with payment terms. Managing and bookkeeping ensuring accurate records are kept. Managing time-sheets, payroll and issuing payslips, P45s and P60s. Management of residents’ personal allowances. 3. Operational Support Support procurement processes and maintain stock records e.g. stationery, medical equipment, uniforms, name badges and food (to be reviewed). Assist with staff documentation. Assistance with organisation of maintenance, servicing and repair requests.  4. Compliance Support Ensure staff and residents’ records on CoolCare are up-to-date and accurate. Ensure records on Citation are up-to-date and accurate. Preparing recruitment files. Processing applications. Right to work checks. DBS checks. 5. Induction arrangements Employer checks. Requesting references. Organisation of staff training, maintaining accurate records. Checking and updating sponsorship files and liaising with solicitors. Maintenance of staff records in CoolCare. 6. Health & Safety Assistance with any issues highlighted by line manager. 7. Residents. Arranging hairdressing visits. Arranging chiropody. Arranging transport. Co-ordinating payments for personal services. Maintenance of residents’ records in CoolCare. 8. Communication Respond to family queries. Update staff on key issues. Attend or lead daily briefing. Answer telephone calls handling all enquiries. Checking and responding to emails. Welcoming and assisting visitors. Log all communications. Meetings. Attend weekly huddle with the Operations Manager and Registered Manager.  Training: This apprenticeship is delivered as a day release at our site in Stratford, E15. You will be required to attend college once a week. Level 3 Business Administrator. Behaviour, Skills and Knowledge. Training Outcome:After successfully completing the apprenticeship, there may be an opportunity to secure a permanent role.Employer Description:Folkestone Nursing Home is a privately owned ‘care home’. People in care homes receive accommodation and nursing and/or personal care as a single package under one contractual agreement dependent on their registration with us. Folkestone Nursing Home is a care home with nursing care. CQC regulates both the premises and the care provided, and both were looked at during this inspection. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People’s communication needs were met. Care plans were detailed, personalised and included people’s preferences. Staff understood how to provide a personalised care service. People were offered a variety of activities. Complaints were dealt with appropriately. People were offered a variety of activities. People’s end of life care wishes were met. FNH promote a positive culture within the service to achieve good outcomes for people. Managers and staff understood what was expected of them. FNH checked the quality of the service provided in order to make improvements. People, relatives and staff gave feedback on service quality through surveys and meetings. FNH worked with other professionals to improve outcomes for people.Working Hours :37.5 hours per week (Monday to Friday, 0900-1700, 30 minutes unpaid break).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Non judgemental,Patience ....Read more...

Apprentice Data Administrator / Secretary

To provide a high-quality administrative and secretarial service to the Practice team, ensuring accurate, timely processing of clinical correspondence and documentation. To support safe patient care through effective document workflow, coding, summarising and maintenance of patient records within SystmOne, ensuring compliance with confidentiality and information governance requirements. Provide audio typing and word processing support for GPs and healthcare professionals, including preparation of referral letters and other documentation. Process referrals via the NHS e-Referral Service (eRS) and manage associated correspondence as required. Process medical reports, patient questionnaires and other administrative documentation accurately and in line with practice procedures. Attend meetings and take minutes when required. Receive and initiate outgoing telephone calls to facilitate timely communication with patients and external organisations. Receive and dispatch mail and maintain an effective pending/filing system. Code or re-code relevant clinical information onto the patient record, including new diagnoses and updates, in accordance with practice protocols and SNOMED standards. Ensure strict confidentiality when handling patient notes and information and comply with information governance requirements. Review medical records for completeness and identify gaps within the patient history, supporting accurate clinical decision-making. Extract information for coding from both paper-based and electronic sources and enter this into SystmOne in line with agreed summarising standards. If a patient record has been received electronically (e.g., GP2GP), validate the record for completeness and resolve any issues in liaison with clinicians. Raise any issues identified with the named GP or appropriate clinician to resolve queries and ensure high-quality records. Update and maintain referral templates and associated standard letters within SystmOne as required. Update and maintain clinical templates/searches and support running searches for QOF and other clinical domains as requested. Assign and process unmatched laboratory reports and electronic documents where required, in line with practice workflow procedures. Run immunisation and cervical screening programme administration tasks where delegated. Support the IT & Admin Lead/Practice Manager with issues relating to Practice intranet, website, social media and other relevant administrative tasks where required. Request/prepare patient record notes urgently via Primary Care Support England (PCSE) when needed. Generate medical reports and respond to information requests including Subject Access Requests (SARs) in accordance with policy and GDPR/Data Protection requirements, escalating complex cases appropriately. Use IGPR effectively to co-ordinate responses to insurance company requests. Complete private admin requests in a timely and appropriate manner forwarding documentation to GP’s as appropriate, taking payments for license requests, liaising with patients as appropriate to provide an effective service. Support clinicians by providing timely information, searches and administrative support to enable effective care planning and clinical decision-making.      Training Outcome: A permanent position may be available in the Surgery for the right candidate following successful completion of the apprenticeship.  Employer Description: At Long Stratton Medical Partnership, we take pride in being a family focused, close knit team – our ‘work family’ is how we often describe ourselves. We offer a supportive, positive culture which is well-lead, and provide regular supervision and training for all staff.   Long Stratton Medical Partnership is a busy rural Doctors Surgery with just over 11,000 patients.  We aim to provide care to all our patients in a friendly and efficient working environment.  You will be part of a hardworking and dedicated team.  Working Hours :Monday - Friday. Shifts TBC.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental ....Read more...

Dispensary Assistant Apprentice (Central Surgery)

You will support the safe and accurate preparation of prescriptions, help patients and customers, assist with stock control, and complete appropriate training while working under the supervision of experienced dispensary professionals. As a Trainee Dispensing Assistant, you will work as part of a busy surgery team to support the dispensing and supply of medicines to patients. You will receive training and supervision while developing the knowledge, skills and behaviours needed to work safely and effectively in a dispensary environment. The role will involve helping to process prescriptions, prepare medicines for checking, generate labels, use the surgery clinical computer system, manage stock, and provide excellent customer service. You do not need to have any previous experience of working in a dispensary or pharmacy and you will not be expected to work independently at first; all dispensing duties will be carried out under appropriate supervision until you are trained and assessed as competent. You will also be expected to follow dispensary standard operating procedures, maintain patient confidentiality, work accurately, and raise any queries or concerns with the dispensary manager or senior member of the team. This role is suitable for someone who is organised, careful, willing to learn, and interested in supporting patient care. The successful candidate will complete the Pharmacy Services Assistant apprenticeship standard. Duties: Assist with receiving, interpreting and processing prescriptions under appropriate supervision Accurately assemble medicines ready for final checking by the team Use the clinical computer system to produce labels, update patient records and support prescription processing Refer medication queries, prescription issues, patient concerns or potential errors to a GP or supervisor Support the safe handout of prescriptions in line with workplace procedures Provide polite, professional and helpful service to patients and customers Answer general queries within the limits of the role and refer clinical or complex questions to the dispensary manager Receive, check, put away and rotate stock deliveries Support expiry date checking, stock control, ordering and returns Maintain a clean, tidy and safe dispensary and pharmacy environment Follow standard operating procedures, health and safety requirements, safeguarding procedures and confidentiality rules Report near misses, incidents, dispensing errors or concerns in line with company procedures Complete all required training, coursework and workplace assessments within agreed timescales Work as part of the wider surgery team to support safe, efficient and patient-focused services Training:Pharmacy Services Assistant Level 2. Buttercups Training is a trusted specialist in pharmacy and healthcare training, supporting learners and employers across community, hospital, and primary care. We design high-quality, career-shaping apprenticeship programmes that build confidence, strengthen clinical practice, and meet the evolving needs of the healthcare workforce. Our collaborative learning approach encourages shared insight and practical application, helping professionals grow together to deliver safer care and better patient outcomes across the organisations and communities they serve.Training Outcome:This role provides an excellent starting point for a career in pharmacy and healthcare. Following successful completion of training, the candidate may have opportunities to progress into roles such as Pre-registration Pharmacy Technician, or wider roles in healthcare, medicines management, administration or training.Employer Description:We are a GP surgery with approx 17000. We have a large team of clinicians and non-clinical staff who work together to provide our local and extended community at our sites in Barton and GoxhillWorking Hours :Days and shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Numeracy skills,Willingness to learn,Customer service skills,Reliable & punctual,Willing to learn and develop,Careful and accurate,Honest and trustworthy,Professional and respectful,Friendly and approachable,Calm under pressure,Patient-focused,Ask for help when unsure,Maintaining confidentiality,Positive attitude,Responsible & safety-conscious ....Read more...

Level 3 HR Support Apprenticeship - Priestmead Primary School

Recruitment & Onboarding Support the recruitment process by posting vacancies and managing applications Schedule interviews and communicate professionally Prepare offer letters, contracts of employment Assist with onboarding activities and induction programmes for new starters Maintain accurate recruitment records and documentation Support pre-employment checks HR Administration Maintain employee records and HR systems Ensure employee files remain compliant Maintain confidentiality when handling sensitive employee information HR Meetings & Governance Organise HR meetings, prepare agendas Attend meetings where required and take accurate, confidential minutes and action notes Monitor actions arising from meetings and support follow-up activities Assist with the preparation of reports and documentation for senior leaders Employee Support Act as a first point of contact for routine HR enquiries Support employees with HR processes and procedures, escalating matters where appropriate Assist with employee engagement initiatives Help coordinate staff meetings, events and communications Promote a positive and professional working environment Learning & Development Maintain training records and monitor completion rates Assist with induction programmes for new employees Support apprenticeship and staff development initiatives Gain practical experience across all aspects of HR to support apprenticeship learning outcomes Compliance & Policies Assist with right to work checks and safer recruitment Support policy reviews, updates and staff communications Help ensure HR practices align with employment legislation, safeguarding requirements and Trust procedures Maintain accurate records Wider Business & Administrative Support Provide administrative support to the wider office team Assist the Senior Leadership Team Support general office operations during busy periods Contribute to the smooth day-to-day running of the Trust by providing high-quality administrative support across departments Take ownership of allocated tasks and work independently, using initiative Training Outcome:Potential progression into a permanent HR role within the business or further development opportunities within Human Resources, subject to performance and business needs.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.  Working Hours :Monday to Friday, 8:30am - 3:00pm, including a 30 mins break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Initiative,Willingness to support HR ....Read more...

Assistant LA Funding Coordinator Apprenticeship

Within the team you will be designated certain areas of responsibility that will change dependant on the needs of the team, the business, and your own professional development. You will also be completing a Business Administrator Level 3 apprenticeship with LMP alongside your role, details of which can be found here: https://lmp-group.co.uk/courses/business-operations-administrator-apprenticeship-level-3/ As an Assistant LA Funding Coordinator, you will work closely with the LA funding team, multiple internal stakeholders, as well as external Local Authority contacts to ensure the timely processing of data and administrative tasks such as: Managing records in the Digital Apprenticeship Service Completing Provider Return Forms relating to Local Authority learners Completing RAG reports to a high level of detail in order to report progress to Local Authorities Management of information regarding Local Authority relationships Liaising with clients through email and phone to ensure application processes are completed correctly Timely management of cohorts in the Digital Apprenticeship Service following apprentices' First Day of Learning And any further tasks that may arise within the Local Authority space Responsibilities: Respond to enquiries through various platforms including Zendesk, email, and phone calls Ensure that enquiries are acknowledged and dealt with promptly, efficiently and courteously Process data and administrative tasks for critical Local Authority partners Liaise with tutors and apprentices to ensure Return to Learning meetings proceed in a timely manner Support the delivery workforce as appropriate including liaising with tutors to resolve issues where appropriate Work with colleagues to document and improve processes Take ownership of and provide visibility into the progress towards KPIs Role model values including working collaboratively, striving for excellence, working with integrity and undertaking continual learning Adhere to Best Practice Network and Supporting Education’s policies and standards About You: Be reliable, hardworking and professional Have proven customer service-related experience Possess an excellent customer service manner, both written and spoken Have the ability to organise, plan and prioritise time and tasks effectively Work well under pressure with the ability to deal with issues as they arise Be competent using MS Office and Teams Demonstrate accuracy and attention to detail A strong knowledge of GDPR practices Highly numerate and literate Creative, innovative and able to solve problems Work Location: In person.Training:What You’ll Gain: A Level 3 Business Administration Qualification Valuable hands-on experience in a professional environment Support and mentoring from experienced professionals Online learning delivered by Best Practice Network Training Outcome:Potential for permanent position. Employer Description:We share the desire of every practitioner that every child, regardless of their background, should benefit from an excellent education.In collaboration with our Delivery Partner Network, education professionals and the Department for Education, we design, develop and deliver high-quality CPD and qualifications to aspiring teachers, practising teachers, school leaders, early years practitioners, teaching assistants and SENCOs. Be the best you can be and transform the lives of children and young people with our extensive suite of fully funded programmes and apprenticeships.Working Hours :Various shift patterns. Generally, 5 day working week, working hours within Monday to Friday 8.00am to 6.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...

IT Support Apprentice

This is an exciting opportunity for someone looking to launch a career in IT. As an IT Apprentice at Boundary Oak School, you will work alongside our experienced IT team, gaining hands-on experience supporting staff, pupils and the school’s digital infrastructure. You will be enroled on the Level 3 Information Communications Technician apprenticeship with Leep Talent, attending workshops and working towards nationally recognised qualifications including Azure Fundamentals (AZ-900) and Microsoft Security, Compliance & Identity Fundamentals (SC-900). The role offers full exposure to a broad range of IT duties, from helpdesk support to networking, security and cloud technologies — all within a busy and rewarding school environment. IT Support & Helpdesk Provide first-line technical support to staff and pupils through a range of communication channels, including in-person, email and phone. Log, diagnose and resolve ICT faults using structured troubleshooting methodologies and tools. Escalate issues appropriately and maintain clear documentation and audit trails throughout. Address IT issues by prioritising them in line with service level agreements. Hardware & Software Install, configure and maintain hardware and software, including mobile devices, printers, projectors, scanners, cameras and AV equipment. Support the rollout of new systems, applications and hardware upgrades across the school. Apply appropriate testing methodologies to hardware, software and cabling assets. Carry out preventative maintenance to reduce the incidence of faults. Networking & Infrastructure Complete cabling tasks including coaxial, copper and fibre connections. Support the configuration and maintenance of network devices, switches and routers. Learn virtualisation of servers, applications and networks. Deliver network tasks with a focus on security, mitigating and defending against risks. Security & Compliance Apply appropriate security policies to all ICT tasks in line with school and organisational requirements. Administer security access, user permissions and account management, including password resets, escalating as required. Interpret technical specifications relevant to the ICT task in hand. Stakeholder Communication Communicate clearly with all levels of stakeholders — from pupils to senior leadership — guiding them through steps to resolve issues or set up systems. Manage expectations and escalation professionally, keeping users informed of progress. Professional Development Actively engage with the Leep Talent apprenticeship programme, attending all scheduled workshops and completing required coursework. Practise continuous self-directed learning to stay up to date with technological developments. Participate in regular 121 reviews with your line manager and Leep Talent development coach (every 8 weeks). Work towards and sit the AZ-900 and SC-900 Microsoft certification exams included in the programme. Training: ICT (Information Communications Technician) Level 3 Apprenticeship Standard. You will also receive full training and support from the Just IT apprenticeship team to increase your skills. Your training will include gaining a Level 3 IT qualification. Training schedule has yet to be agreed. Training Outcome:Tech and digital professionals in London earn an average salary of £52,500 per year, so this apprenticeship could be the start of a very promising and profitable career.Employer Description:Boundary Oak School is an independent day and boarding school set in beautiful grounds in Fareham, Hampshire. We are committed to providing an outstanding educational experience for our pupils and a supportive, dynamic environment for our staff. Our IT infrastructure underpins teaching, learning and administration across the school, and we are now seeking a motivated individual to join our IT team as an Apprentice.Working Hours :Monday - Friday (8:00am - 4:00pm).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Motivated,Hardware and Software,Tech Savvy,Passion for IT,Troubleshooting,Can do attitude ....Read more...

Optical Domiciliary Manager

Optical Domiciliary Manager – GloucesterMonday to Friday | No Weekends | £28,000 to £30,000 DOE + Company Car Zest Optical are working alongside a growing domiciliary optical provider to recruit an Optical Domiciliary Manager in Gloucester. This is a varied and autonomous role, ideal for someone with optical experience who enjoys organisation, relationship management and taking ownership of the day-to-day running of a service. The position is mainly office based, managing the operational side of a domiciliary optical business that works closely with care homes across the region. The Role Monday to Friday working pattern No weekends Mainly office-based role with travel to care homes Salary between £28,000 to £30,000 DOE Managing diaries, scheduling and logistics Planning efficient travel routes and clinic utilisation Building and maintaining relationships with care homes Coordinating the full operational process behind the scenes Managing NHS administration and related paperwork Coordinating deliveries and managing follow-up processes Supporting the smooth day-to-day running of the domiciliary service This is a role with a high level of autonomy where you will take ownership of the operational and organisational side of the business, ensuring clinics run efficiently and care home partners receive an excellent level of service. Requirements Previous experience within the optical industry is essential Organised with excellent time management skills Confident managing schedules and logistics Strong communication and relationship-building ability Able to work independently and manage multiple priorities Professional and customer-focused approach Administrative and operational experience beneficial Full clean driving licence Happy to travel What’s on Offer Salary £28,000 to £30,000 DOE Company car Monday to Friday working pattern No weekend requirements Autonomous and varied role Opportunity to play a key part within a growing service To apply for this Optical Domiciliary Manager job in Gloucester, please send your CV to Rebecca Wood at Zest Optical using the Apply link. Send us a message on Whatsapp ....Read more...

General Manager / Front of House Manager

General Manager / Front of House Manager Commercial Property / Flexible Office SpaceLocation: BristolSalary: Competitive, to be confirmed, plus excellent benefitsJob Type: Full-time, permanentThe Opportunity We are seeking a dynamic, service-led General Manager / Front of House Manager to take full ownership of a flagship flexible office site in Bristol. This is a high-profile, fast-paced role suited to a confident leader who can deliver exceptional client service, maintain outstanding, premium site standards and create a welcoming, professional experience for occupiers and visitors.You will lead day-to-day operations, support client retention, oversee the front-of-house experience and work closely with internal teams, suppliers and clients to ensure the site operates smoothly and commercially.Key Responsibilities As General Manager / Front of House Manager, you will act as the key link between the operations team, on-site staff, clients and suppliers. Your responsibilities will include:Operational Management and Client Retention Build strong relationships with existing clients to support retention, satisfaction and renewals.Oversee the full customer journey, including onboarding, IT setup, offboarding and dilapidation inspections.Handle escalated queries or complaints professionally, ensuring feedback is recorded and acted upon.Identify opportunities to generate additional revenue through meeting rooms, events and enhanced client services.Host events on behalf of the company or its clientsConduct viewings for new or potential customersLead by example and support the Front of House team to deliver a consistently professional welcome.Ensure all visitors, customers and occupiers receive a seamless, high-quality service experience.Oversee meeting room bookings, including room setup, presentation standards and AV requirements.Manage telephone enquiries and messages when required, maintaining a polished first impression.Lead, motivate and manage the on-site team, ensuring appropriate cover and high performance.Conduct regular one-to-ones, support development and address performance, disciplinary or grievance matters where required.Take ownership of recruitment, including first-stage interviews, onboarding and training.Promote a positive culture that reflects company values and supports continuous improvement.Maintain high site presentation standards through regular reviews and close liaison with the Building Manager.Manage key supplier relationships to ensure service levels are met and value is delivered.Source new suppliers where required and support the smooth running of site operations.Take overall responsibility for health and safety compliance, including staff training and annual document reviews.Manage the central helpdesk, ensuring issues are resolved quickly, professionally and with empathy.Oversee stock control, ordering and monthly bill run checks in partnership with the Finance team.Manage ad-hoc projects for the site as required. Front of House, Reception and Guest Experience Team Leadership and People Management Building, Supplier and Compliance Management Administration and Helpdesk About You We are looking for a proactive, polished and commercially aware manager who thrives in a customer-facing environment and takes pride in delivering excellent service. Proven experience in a customer-facing management role, ideally with front of house or commercial responsibility.Strong experience leading, motivating and developing a team.Excellent organisation skills, attention to detail and ability to prioritise effectively.Confident communication and leadership skills, with the ability to adapt to different situations.Experience within commercial property, serviced offices or flexible workspace is highly desirable.A genuine drive to raise standards and continuously improve.A proactive problem-solver who takes ownership of challenges.Confident, approachable and professional at all times.Client-facing, with meticulous attention to personal presentation and site standards.Calm and efficient under pressure, with the ability to manage a high volume of work.Enhanced holiday plus bank holidaysBirthday leaveCompany pension schemeUniform allowanceExcellent training and career development opportunities Key Behaviours Benefits Apply Now If you are a passionate, service-led leader looking for a challenging and rewarding role, we would love to hear from you. Please apply with your CV to be considered. ....Read more...

Healthcare Assistant - Complex Care

Healthcare Assistant – Complex Care Location: St Austell, Cornwall Pay Rates: £16.85 - £21.09 Shift Pattern: Night Shifts (22:00pm – 08:00am) About the Role We are seeking compassionate, dependable Healthcare Assistants to support a young male in his home environment. This is a rewarding opportunity to make a meaningful difference in his daily life by providing high-quality, person-centred care while working closely with his family to promote his dignity, independence, wellbeing, and safety. The role includes supporting with daily living activities, monitoring his condition, and always ensuring his comfort. Our client is a wonderful young boy who enjoys spending time with his family and energetic siblings. He loves being involved in everyday activities, spending time outdoors, and engaging with those around him. He responds well to carers who take the time to talk with him, encourage his participation, and build meaningful relationships. We are looking for caring, patient, and reliable individuals who are passionate about making a positive impact in a supportive home environment. We are looking for carers with experience in: · A proven track record of going above and beyond, one of our core values at OneCall24Healthcare, to help clients achieve meaningful social outcomes and make a positive impact on their lives · Medication Administration · Suctioning · Epilepsy · Peg feeding · Manual Handling All candidates MUST be drivers (Full Uk driver’s license). This is a fantastic opportunity to work within a supportive, highly skilled team and make a real impact in the lives of our clients. Why Join Us? · Excellent rates of pay · Guaranteed hours with set rotas · Full training provided · Career development support with OneCall24 Healthcare If you are passionate about delivering quality care and have the right experience, we want to hear from you. Email: Call us: 03333 221133 (Option 3 – Complex Care) Let’s take your care career to the next level. Apply today! OneCall24 Healthcare is committed to promoting equal opportunities. This role includes a genuine occupational requirement in line with client needs and UK employment law. "INDCC25" ....Read more...

Healthcare Assistant - Complex Care

Healthcare Assistant – Complex Care (Child) Location: Bordon, Hampshire Pay Rates: £15.50 - £22.50 Shift Pattern: Must be willing to work School shifts About the Role We are seeking compassionate and reliable Healthcare Assistants to support a young male in his family home by providing person-centred care, including personal care, medication administration via PEG, moving and handling, and secretion management. You will work day and/or night shifts, ensuring his safety, comfort, and wellbeing with ongoing support from our experienced Nurse Managers. Our client is a happy and engaging young male who enjoys interacting with his care team and spending time with his family. He has cerebral palsy, learning difficulties, and complex health needs, requiring specialist support with mobility, communication, and daily care. Although non-verbal, he communicates through vocalisations and sounds, making this a rewarding opportunity to build a meaningful relationship while helping him achieve the best possible quality of life. We are looking for carers with experience in: · A proven track record of going above and beyond, one of our core values at OneCall24Healthcare, to help clients achieve meaningful social outcomes and make a positive impact on their lives · Moving and handling · Peg feeding · Mar Chart · Cerebral Palsy All candidates MUST be drivers (Full Uk driver’s license). This is a fantastic opportunity to work within a supportive, highly skilled team and make a real impact in the lives of our clients. Why Join Us? · Excellent rates of pay · Guaranteed hours with set rotas · Full training provided · Career development support with OneCall24 Healthcare If you are passionate about delivering quality care and have the right experience, we want to hear from you. Email: Call us: 03333 221133 (Option 3 – Complex Care) Let’s take your care career to the next level. Apply today! OneCall24 Healthcare is committed to promoting equal opportunities. This role includes a genuine occupational requirement in line with client needs and UK employment law. "INDCC25" ....Read more...

Apprenticeship in School Administration (Reception Focus) - St Johns CoE Academy

Obtaining this qualification, you will have a highly transferrable set of knowledge, skills and behaviours that can be applied in all sectors. Full apprenticeship training will be provided for this varied role, working towards a Level 3 Business Administrator qualification in a supportive educational setting. We are a dedicated, enthusiastic and professional school team who have a clear shared vision and wide-ranging expertise to support the successful candidate. We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. An enhanced criminal records check is required for this post. The duties and responsibilities may include the following and will vary under the direction of the School Business Manager and Headteacher, depending on workloads and staffing levels: Providing front office/reception support, welcoming pupils, parents, staff, and visitors Answering telephone and email enquiries, taking messages, and responding appropriately Supporting the school office team on a rotational basis under the guidance of the School Business Manager/ Headteacher Maintaining accurate pupil records using the school’s management information system Delivering a confidential, efficient, and accurate administrative service at all times Using IT systems such as Word and Excel to complete tasks set by senior staff Managing incoming correspondence, including emails and post, and distributing as required Carrying out general administrative duties such as filing, photocopying, and preparing letters Assisting with pupil attendance records, registers, and reporting procedures (training provided) Supporting communication with parents and carers via phone, email, or written letters Providing professional and courteous support to all stakeholders within the school community This list is not exhaustive, and you may be required to undertake additional duties appropriate to the role as directed by the leadership team to meet the needs of the school such as engagement with pupils, first aid following training and enhancing the school displays in corridors. The role will develop over time as responsibilities grow.Training:You will be completing the Level 3 Business Administrator Advanced Apprenticeship Standard with Darlington Borough Council Learning & Skills, Darlington.  The Business Administration Apprenticeship is designed to equip participants with the fundamentals required to work in any business environment. The programme can be delivered using a blend of on-line, anytime learning and expert-led classroom training covering core topics. Throughout this Apprenticeship, participants will be supported by tutors who have worked in a business environment and have gained many years of experience and who can truly support you to develop the skills and knowledge required to work in a wide range of administrative roles.Training Outcome:Successful completion of the apprenticeship could lead to: Possible progression on to further training or into full time employment Employer Description:At St John’s, we take pride in being a welcoming and inclusive school, creating a sense of family within our community. Our primary focus is on providing an excellent education while nurturing each child’s individual potential. We believe that every child, regardless of their background, can achieve excellence. Our school is dedicated to offering a safe and positive environment where children feel valued, heard, and cared for. Christian values form the foundation of our approach, guiding everything we do. We emphasise strong partnerships with parents and carers, viewing them as essential contributors to their children’s education. We look forward to regular opportunities to connect, celebrate successes, discuss progress, and explore how families can engage in their child’s learning journey. Supported by dedicated Academy Councillors, leading our committed team of staff who work to provide the best possible education for our pupils is a privilege. We are proud to serve the local community and represent the families that make our school unique. In the midst of ongoing changes, our mission remains the same – ‘Trust in God, Trust Yourself. Aspire, Believe, Achieve!’Working Hours :Monday to Thursday: 8.30am - 4.30pm, Friday: 8.30am - 4.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness ....Read more...

Advertising & Media Apprentice

There is a link to the full job description PDF available on the 'main description' of this role on our website. THE ROLEWorking at the7stars is fast-paced and varied, no matter what team you’re in. We often have roles across a variety of teams in the agency. These are broken down into key disciplines: account management, TV specialism, digital specialism, data and insight. Although day-to-day work will vary, depending on which team you’re in, we’ll expect you to carry out some key responsibilities; REPORTING:Using multi-media systems to monitor competitor activity, examine audience behaviour and demographics, and to implement and evaluate campaigns. ESTABLISHING MEDIA OWNER RELATIONSHIPS:Liaising with media owners, keeping informed of the latest developments within their sector and building strong relationships to deliver the best value for our clients. ADMINISTRATION:Keeping on top of finance, bookings, competitive reporting, campaign analysis, client updates and weekly client reports. INDUSTRY KNOWLEDGE:Keeping up to date with both media and wider industry news to keep the agency and clients informed with relevant and interesting information. CONTRIBUTING TO AGENCY LIFE:We encourage employees to get involved in wider areas of the business, through our leadership teams. This can be anything such as new business pitches, supporting our Foundation, PR, event planning or researching consumer and market trends. Training:Advertising & Media Executive Level 3 Standard: An advertising and media executive will help with the day to day progress of the whole advertising process, from receiving the brief from the marketing team, including objectives, budget and timescales, through to the measurement of how effective the advertisement has been In their daily work, they will interact with many other people, processes and systems. (For example the client, 3rd party suppliers, the broad team at the agen­cy They help campaigns move forward, coping with inevitable setbacks and changes in direction (some at the last minute), whilst showing collaboration and maintaining relationships with all. Usually, they report to an Account or Media Manager They usually specialise in one of two parts of the advertising process: the first is the process of producing the advertisement (creative); the second is the process of distributing the advertisement (media) Apprentices must therefore complete the core apprenticeship and one of these options Training Sessions Overview: Seminar 1: Preparing for your apprenticeship Seminar 2: Preparing for your employer Seminar 3: Introduction to advertising Seminar 4: The foundation of advertising Seminar 5: Understanding commercial Seminar 6: Advertising campaigns Seminar 7: Advertising and Media standards & legislation Seminar 8: Principles of Project Management Seminar 9: Supply Chain Management Seminar 10: Principles of third party Seminar 11: The briefing and approval processes Seminar 12: The media buying process - TV Seminar 13: The media buying process – Out of home, Radio and Print. Seminar 14: Negotiation techniques Seminar 15: Data and media metrics Seminar 16: Data and media metrics – Practical Excel session Seminar 17: Media planning Seminar 18: Distribution of Creative through the appropriate channels Seminar 19: Evaluating campaign performance For a full overview of the Advertising & Media Executive standard please click on the following link: https://www.instituteforapprenticeships.org/apprenticeship-standards/advertising-and-media-executive-v1-0Training Outcome: Potential for full-time employment upon successful completion of the apprenticeship Employer Description:The Roses has been home to a world of possibilities since it first bloomed in 1975. We are looking for a Creative Industries Production Technician Apprentice to join our team and develop hands-on skills in live event production, theatre, lighting, sound, and stage technology, and gain real industry experience while working towards a qualification.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Analytical skills,Logical,Team working,Initiative ....Read more...

Apprentice Business Administrator

The ideal candidate demonstrates exceptional organisational skills, attention to detail, and the ability to multitask in a fast-paced environment Front of House and Customer Service​ Greet and assist visitors, parents, students, and contractors in a professional and courteous manner Manage the school reception area, ensuring a welcoming and secure environment. Answer, screen, and direct telephone calls and email enquiries appropriately. Respond to routine enquiries and provide accurate information about school procedures and services Administrative Support​ Provide general administrative support to school leaders and staff. Maintain accurate records, databases, and filing systems. Prepare letters, forms, reports, and other documentation as required Support the organisation of meetings, appointments, and school events. Student and Parent Support​ Act as a point of contact for students and parents throughout the school day. Record and communicate student absences, lateness, and early departures in line with school procedures Support attendance administration and follow-up processes. Assist with student sign-in and sign-out procedures. Safeguarding and Security​ Ensure all visitors follow school safeguarding and security procedures Maintain visitor signing-in systems and issue visitor badges. Report safeguarding concerns promptly in accordance with school policies. Support emergency procedures, including fire evacuations and lockdown processes Communication and Information Management​ Distribute communications to parents, staff, and students Maintain confidentiality and handle sensitive information appropriately Support the management of school communication systems, including email and messaging platforms Ensure information is recorded accurately and shared with relevant staff First Aid and Welfare (where applicable)​ Provide basic first aid or support students who are unwell, in line with training and school procedures. Contact parents or carers regarding student illness or injury when required Maintain records of accidents, incidents, and welfare visits Operational Support​ Manage stationery and office supplies, including ordering and stock control Support the coordination of school transport, trips, and events where required Undertake other administrative duties appropriate to the role Training:Off the job training will take place at Oldham College one day a week.Training Outcome:Full time position for the right candidate.Employer Description:Chances Mentoring is a registered independent specialist school that focuses on providing therapeutic education and mentoring to children with various learning needs, especially those with EHCPs (Education, Health and Care Plans) and behavioural issues. Our primary goal is to offer a holistic and empowering experience that goes beyond traditional education. We believe in fostering well-rounded individuals by combining high-quality teaching with a strong emphasis on personal development and life skills. Our services include a variety of academic and vocational programs. We offer core subjects of Maths, English, PSHCCE and Sports Studies all delivered as standalone subjects with qualified teachers to ensure continuous academic progress. We also deliver a cross curricular thematic curriculum which is tailored to the needs and interests of the students with subjects like Geography, History and Creative at the forefront of the students' learning. Additionally, we offer ASDAN qualifications and AQA Awards, which help our students achieve accredited qualifications and gain essential skills for post-16 education and beyond. We also incorporate daily physical activities, outdoor learning experiences, and community engagement to support students' mental health and enhance their ability to concentrate. Our approach includes various assessments to track and develop student progress, which are shared with both schools and families. Chances Mentoring has been recognised for its significant impact on the community, winning 3 awards in the last 12 months. This recognition highlights our commitment to providing opportunities for young people and making a meaningful difference in their lives.Working Hours :8:00- 16:00 Monday – Friday (Term Time).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Patience ....Read more...

Data Administrator Apprentice

To be responsible for undertaking a wide range of administrative duties and the provision of administrative support to the multidisciplinary team. Duties can include but are not limited to: Supporting the administration, secretarial and receptionist teams with booking appointments, processing of information (electronic and hard copy) in a timely manner and in accordance with current policies Support staff with the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers Core Administrative Duties: To deal with daily post in and post out Make trips to the post office and Bank Prepare Carer’s passports Arrange patient’s on-line access Be familiar with and proficient in communicating by e-mail Monitor and action emails received on the generic email Be proficient in the use of the photocopier, franking machine and other office equipment Monitor invoices and prepare for payment. Send remittance advice after payments have been made Monitor invoices folder and check if payments have been received Update petty cash spreadsheet weekly for end of month submission Obtain pathology and other test results when requested by a doctor or nurse Scanning clinical letters, attaching to patients notes on computer, logging any diagnosis and distributing them to the appropriate doctor Answer the phone and take down messages from external and internal calls and deal as appropriate Prepare PPA for monthly submission Logging cheques on the computer, filling the pay in slip and prepare for banking Chasing patients’ hospital appointments and clinic letters Inviting patients to planned clinics Undertake other duties when staff on leave Provide support to the Management team and Practice Manager Role of Conduct:          Maintain patient confidentiality at all times Maintain professional behaviour Adhere to all Practice Protocols and Staff Handbook Polite and respectful Essential Training:       Basic Life Support training provided by the GP Surgery All mandatory training Education / Professional Development:          Participate with in-house staff annual appraisals Participate in any mandatory or additional training Participate in Practice Development Plan Attend Practice Staff Meetings and contribute to Practice Development Personnel:       To act at all times in the best interest of the surgery, staff and patients To adhere to the Health and Safety at Work Act 1974 To participate in DBS checks (Disclosure Barring Service) Training:Apprentices will be required to attend college at least x1 day per week either at Uxbridge, Harrow or Hayes Campus completing necessary mandatory training and units associated with the apprenticeship. The apprentice will be required to complete: Work towards gaining a full Qualification Employment Rights and Responsibilities Skills, Knowledge, and Behaviours Standard and End Point Assessment Functional Skills in English, Maths, and ICT (if required) Other training will be provided by the employer as required to enable the fulfilment of the job role.Training Outcome:Upon successful completion of the apprenticeship could lead to being offered a permanent position at the practice.Employer Description:Enderley Road Medical Centre is a GP Practice that has a registered population of 12,600 patients with 5 partners, 3 salaried GPs as well as an extensive clinical team supported by a large team of receptionists and administrators. The practice is also an established training practice and is part of the Healthsense Primary Care Network (PCN).Working Hours :Monday - Friday (Times to be confirmed).Skills: Communication skills,Organisation skills,IT skills,Customer care skills,Administrative skills,Team working,Attention to detail,Non judgemental ....Read more...

Finance Apprentice

We are looking for a hardworking and creative person to join our Finance Team. The successful candidate will: Gain experience across a range of finance activities Process transactions, support budget monitoring and maintain accurate records Assist with reporting and compliance requirements Provide financial administration across the Trust Maintain the system of internal financial controls Produce quality work that meets deadlines and is accurate and professionally presented Produce statutory and other financial reports as required To comply with Advance Learning Partnership policies and procedures Specific Responsibilities: Orders: Raising orders for the purchase of goods ensuring Best Value and Value for Money whilst adhering to the Trust Finance Policy Ensuring curriculum orders are delivered to the correct departments Dealing with any queries with regard to orders Invoicing: Processing invoices and credit notes Checking and reconciling statements System Housekeeping: Having an overall awareness of the need to match spending to Budget, alerting the Finance Manager of potential overspending Identifying which Academy/account income/expenditure relates to and recording accordingly to include all trading activities Overseeing and ensuring that all records are kept up to date, e.g. regularly checking for and cancelling out-of-date orders Generic Responsibilities: Maintain personal expertise, be a role model and promote high expectations for all members of the Academies community through your role within the structure To model the values, ethos and vision of the Trust Be aware of, comply with and assist with the development of policies and procedures relating to child protection, health and safety, safety and security, confidentiality and data protection, reporting on all concerns to the appropriate person Attend relevant meetings as required Special Conditions: Participate in training and other learning activities and performance development as required The post-holder will be expected to contribute to the protection of children and vulnerable adults, as appropriate, in accordance with any agreed policies and/or guidelines, reporting any issues or concerns to their immediate line manager The post-holder will be required to promote, monitor and maintain health, safety and security in the workplace. To include ensuring that the requirements of Health and Safety at Work Act, COSHH, and all other mandatory regulations are adhered to To carry out duties with full regard to the Trust’s Equal Opportunities and Dignity at Work Policy An Enhanced Disclosure with the Disclosure and Barring Service (DBS) will be undertaken before an appointment can be confirmed Training:Accounts or Finance Assistant Level 2 Apprenticeship Standard: Apprentices will be required to take one professional qualification listed below, as chosen by the employer to be most relevant to the job role: AAT Foundation certificate in accounting (Level 2) Location - Advance Learning Partnership, Whitworth Lane, Spennymoor DL16 7LN Working 5 days per week, inclusive of 1 day release for study at Darlington College Training Outcome:Your contract will end on the same date that you complete your apprenticeshipEmployer Description:Across ALP we have an unrelenting drive to achieve the highest possible standards for each one of our children. All staff share best practice, seek opportunities to learn from others and understand that their professional development is fundamental to a child’s success. The ALP family of schools recognise each school as unique. The schools and their leaders share a Trust wide set of educational principles and then contextualise the principles into a working model to meet the needs of their children. The fundamental challenge of our school leaders is to ensure that the educational offer they provide must be of a standard that they would desire for their own child.Working Hours :Monday to Thursday, 8.00am - 4.00pm and Friday, 8.00am - 3.30pm. This is a temporary but full-time position and your contract will end on the same date that you complete your apprenticeship.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Follow direction,Flexible,Enthusiastic and confident ....Read more...

MIS (data management) Apprentice

Duties and Key Areas of Responsibility Run ad hoc reports using approved data sources upon request Provide first-line support relating to MIS processes, reports, and data systems Monitor database integrity and report anomalies promptly Assist in maintaining reporting systems and tools Assist in maintaining automation processes and tools Assist in maintaining other MI systems to support effective access and retrieval of information Contribute to the review and continuous improvement of MI systems, processes, and documentation. Support the MIS Manager in gathering, validating, structuring, and submitting mandatory reports to the Department for Education (DfE) and other external bodies, liaising with academic staff where appropriate Support the wider Quality Team with general departmental administration Ensure effective quality control and continuous improvement in all aspects of the work and responsibilities of this post Carry out all duties in a confidential and sensitive manner Be aware of QAC's policies Commit to supporting the college's mission and values. Carry out all duties within the requirements of the Data Protection Act Undertake training and development activities to build knowledge of MIS, data management, automation technologies, and further education funding and compliance requirements, including: SQL and database querying Microsoft Excel and Power Query Data reporting and analysis Automation using Microsoft Power Automate Educational MI systems (including Databridge MiS) Further Education funding and compliance Data integration and ETL/ELT concepts XML and structured data formats Other systems and technologies relevant to the role Carry out any other duties appropriate to the post and as directed by the MIS Manager This job description is current at the time of issue.  It should be recognised that, in keeping with organisational changes and development, it might be necessary to review the duties listed and to change them, in consultation with the post holder, to meet organisational objectives.Training:The apprentice will complete the Software and Data Foundation Apprenticeship (Level 2) with training delivered by Transworld Publications Services Limited (Protocol Consultancy Services). Training will take place through a combination of workplace learning and off-the-job training delivered at the employer’s premises and Protocol’s training centre in Birmingham City Centre, as required. The apprentice will receive regular training and support throughout the programme, including workshops, coaching sessions, reviews, and independent study. In line with apprenticeship requirements, at least 20% of working hours will be dedicated to training and learning activities. The detailed training schedule will be agreed during induction and tailored to the apprentice's role and development needs.Training Outcome:The role provides comprehensive training and support, enabling the postholder to progressively build technical, analytical, and professional skills required to become an effective and independent MIS professional. Porgression with company and higher level training.Employer Description:Queen Alexandra College (QAC) is a national residential College and registered charity that supports a diverse range of student/client abilities and needs. Our College provides education, training, and routes to independent living and employment through an innovative, holistic approach to learning and support. We welcome students who come to our College from all over the country – as well as many who are local to us. All students, clients, and staff are supported within safe and well-resourced environments. We have educational and learning sites based in Birmingham, one of Europe’s most welcoming and vibrant cities, with a rich and diverse culture. Our main site is based in Harborne, a pleasant leafy Birmingham suburb, on a friendly and green 8-acre campus with excellent facilities and resources. QAC makes a positive difference to the lives and learning of people with disabilities and learning difficulties. We have high expectations of staff, students, and clients whilst being responsive, innovative, and collaborative. Our College values drive how we work with students, clients, stakeholders, and as a team. We continue to attract and retain staff of the highest calibre, who are proud of QAC’s achievements and who wish to be an integral part of our ongoing and future successes.Working Hours :8:30am–16:30pm Monday–Thursday with a 30-minute lunch break 8:30am–16:00pm Friday.Skills: ....Read more...

Group 1 Volkswagen Altrincham Service Advisor Apprenticeship

The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty.    This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work.   Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include:  Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience Promotion: Assisting with the sale of accessories and service plans Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service.  We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application:   Enthusiasm and willingness to learn Teamwork  Strong communication  Customer service   We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship. Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.   Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.   This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.   On successful completion of the one-year programme, you will receive the following:   Level 2 Customer Service Practitioner Standard Brand specific certifications   Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.   Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.  Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry. The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.   Working Hours :Monday- Friday, 08:30- 17:30. Possibility of Saturday workings and/or shifts. Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...

Recruitment Consultant Apprentice level 3

About the Apprenticeship This apprenticeship is ideal for someone looking to start or develop a career in recruitment and sales. You will gain practical industry experience while working towards your apprenticeship qualification with ongoing support and development throughout the programme. Key Responsibilities Recruitment & Candidate Management Source suitable candidates for live vacancies using recruitment databases, job boards, LinkedIn, and other search methods. Conduct candidate screening calls and competency-based interviews. Match candidate skills and experience against client requirements. Prepare and submit candidate CVs and profiles to vendors and clients. Maintain a pipeline of active candidates and vacancies. Prepare candidates for interviews and provide ongoing support throughout the recruitment process. Sales & Business Development Promote job opportunities and build strong relationships with candidates. Handle objections confidently and effectively during candidate conversations. Identify opportunities for repeat business and referrals from placed candidates. Contact existing workers and candidates to explore additional hiring needs and generate new vacancies. Build and maintain strong relationships with vendors, account managers, and clients. Administration & Reporting Keep the CRM/database updated with candidate activity and documentation. Advertise vacancies on online job boards and monitor responses. Produce daily, weekly, and monthly pipeline and activity reports. Monitor candidate placements, working hours, and assignment progress. Chase feedback from vendors and clients regarding submitted candidates and interviews. What We’re Looking For Strong communication and telephone skills. Confident, outgoing, and target-driven personality. Good organisational and time management skills. Ability to work under pressure in a fast-paced environment. Self-motivated with a proactive attitude. Strong attention to detail. Ability to build rapport and influence people. Positive attitude and willingness to learn. Team player with excellent interpersonal skills. Basic IT skills including Microsoft Word and Excel. Desired Skills & Experience A-levels or equivalent preferred. Previous experience working in a target-driven and sales environment. Interest in recruitment, sales, and business development. Ability to work towards KPIs and targets. Key Performance Indicators (KPIs) Working on multiple live vacancies daily. Minimum candidate submissions and interview targets. Daily outbound calls and candidate engagement. Maintaining accurate recruitment pipelines and reports. Achieving weekly placement and revenue targets. What You’ll Gain Full training in recruitment, sales, and fundamentals of business development. Hands-on experience within a fast-growing recruitment business. Opportunity to develop client management and negotiation skills. Career progression opportunities within recruitment. Exposure to public sector and local authority recruitment. Training: Recruiter Level 3 Apprenticeship. End Point Assessment. Training Outcome: We want to train an apprentice and help them grow and flourish with us. We wish to mentor you and support you as you advance along with us. We anticipate your continued growth and commitment to us also.  Employer Description:Their mission is to be a leading global recruitment brand known for developing professionals and helping business thrive through great client partnerships and career development. Inspiring ambitious achievement, delivering results, ensuring value for all, and providing continuous employment opportunities. Utilising our expertise and our values in the work we do, the people we place and the companies we serve.   OUR VALUES Their values are simple but powerful: Integrity, Resilience, Exceeding Targets, Going the Extra Mile, Working to Excellence, Consistency, Adding Value and Proactivity Whether you’re looking for work or need someone to get the job done, we’re here to help with your recruitment needs.Working Hours :Monday – Friday 9am till 6pm 1-hour lunch break. 5pm till 6pm off-the-job hours.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Creative,Non judgemental,Patience,Confident Telephone Manner,Target Driven ....Read more...

Group 1 Volkswagen Macclesfield Service Advisor Apprenticeship

The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty.    This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work.   Every day is different within the Service Department, so the role will vary. Some duties on a day-to-day basis may include:  Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience Promotion: Assisting with the sale of accessories and service plans Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service.  We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application:   Enthusiasm and willingness to learn Teamwork  Strong communication  Customer service   We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship. Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.   Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre in Milton Keynes to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.   This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.   On successful completion of the one-year programme, you will receive the following:   Level 2 Customer Service Practitioner Standard Brand specific certifications   Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers, encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.   Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity to drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.  Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry. The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.   Working Hours :Monday- Friday, 08:30- 17:30. Possibility of Saturday workings and/or shifts. Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...

Apprentice Customer Service Officer

Apprentices will gain knowledge in all areas of the apprenticeship whilst gaining invaluable experience in the workplace in putting this learning into practice.   Over the course of your apprenticeship, you will split your time between 4 departments within the customer service area at Hove Town Hall.The teams you will work with will be the Blue Badge and Concessionary Travel Team who are responsible for assessing and issuing blue badges and concessionary travel passes for eligible residents in the city. The team works with a diverse group of residents and visitors, mainly older and disabled, to support them with their travel needs.The Parking Customer Service Team (Permits), who are responsible for processing and approving parking permits within the city, as well as managing the customer service phone line 5 days a week.The Penalty Charge Notice Team (PCNs), who are responsible for reviewing PCN appeals as well as processing payments for PCNs, dealing with incoming correspondence and managing the debt recovery process.The Fraud team who are responsible for investigating the misuse of permits and Blue Badges and concessionary travel. We are looking for an enthusiastic, self-motivated individual with good communication and teamwork skills to join us in our award-winning service. This role is an apprenticeship, so you will gain your Level 2 Customer Service Practitioner apprenticeship qualification while working at the Council. You will: Learn to deal tactfully with all enquiries from members of the public, other officers, contractor staff, and process these in accordance with the set procedures Learn how to respond to verbal and written communications, and produce information regarding parking schemes, ensuring customer satisfaction and an understanding on the customer journey Learn to use and maintain internal systems to record confidential customer information, to monitor customer service levels and to meet their needs Learn to issue Parking Permits or Blue Badges and Concessionary Bus Passes/Taxi Vouchers in accordance with the regulations of the scheme/internal processes Learn to advise the public on the correct usage of Parking Permits or Blue Badges and Concessionary Travel Passes Learn how to interpret and apply relevant team policies Learn how to and carry out all administration in connection with either Parking Permits or Blue Badge Scheme and Concessionary Travel Scheme Learn to receive/record payments and issue receipts as necessary, learning and having due regard to audit requirements This is a large, friendly team who support each other work together with a customer focus. The team value apprentices & have experience of supporting them through the programme.Training: The Customer Service Practitioner Apprenticeship at level 2 is run by Chichester College Group who is responsible for supporting you with your learning and carrying out assessments You will learn all the knowledge, skills and behaviours in the apprenticeship standard and once you are competent in all these areas, you will take an End Point Assessment before successfully completing You will receive support from a nominated mentor, throughout the duration of the Apprenticeship Delivery will be via online workshops, assessor meet/visits every 4-6 weeks, three way review with manager, apprentice & the college every 8-12 weeks, plus other off the job learning during contracted hours Functional Skills in English and maths if required Training Outcome: Potential opportunities to progress within the council into further employment, whether in the service or in the wider council Employer Description:We are one of the largest employers in Sussex employing around 8,000 staff who deliver more than 700 services to local residents. Working for us is more than just a job. It’s all about making a real difference to people’s everyday lives. We firmly believe that our staff are our greatest asset and it’s important to us that they are happy, healthy and productive at work. We are an accredited Living Wage employer and offer a range of financial and non-financial benefits.Working Hours :Monday - Friday, 9.00am - 5.00pm but with some flexibility.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Analytical skills,Team working,Initiative,Patience ....Read more...