A London-based events and festivals production company is looking for a Production Coordinator to support the delivery of live events across the UK. This is a hybrid role suited to someone with 1-2 years of events experience who wants to build a career in production.Here's what you'll be doing:Supporting Production Managers with the planning and delivery of festivals, outdoor events and experiential activationsCollating supplier quotes, safety documentation, training certificates and insurance paperwork ahead of eventsResearching new event spaces and venues, building a database of options and approaching landlords about site availabilityHelping prepare creative pitch decks and presentation materials for client meetingsMaintaining project administration including contact reports, schedules and diary management for the production teamAssisting with on-site coordination during live events, covering accreditation, site office, supplier check-ins and general production supportUpdating social media channels with project content and writing post-event case studiesManaging the accreditation process before and during events, tracking site inventory and logging equipment in and outSupporting budget tracking, expense reconciliation and basic financial administration for projectsHere are the skills you'll need:Some experience in events, festivals or live production, even if gained through internships or freelance workStrong organisational skills with the ability to manage multiple tasks across different projectsConfident written communication, able to draft emails, reports and case studies without heavy editingProficient in Microsoft Office, particularly Excel, Word and PowerPointComfortable working on-site at events in varied conditions and flexible hoursA genuine interest in the events and festival industry, with awareness of current trendsProactive attitude, willing to get stuck in and solve problems rather than wait for instructionsKey perks and benefits:Hybrid working with office, home and on-site days throughout the yearHands-on experience across a range of festivals and live eventsDirect exposure to client work and supplier management from an early stageMentoring and development from experienced Production ManagersA creative, energetic team environment where ideas are genuinely welcomedWhy pursue a career in events production?Starting in events coordination gives you a front-row seat to how large-scale productions actually work. You learn supplier management, budgeting, site logistics and client communication all within your first couple of years. It is one of the few industries where your work has a visible, tangible outcome, and the skills you build transfer across the entire live events and entertainment sector.....Read more...
Multi-Skilled Maintenance Engineer - Client Direct - Residential - Hampstead Heath - £43,000- £53,000 CBW is proud to partner with a direct client who is looking for a talented Multi-Skilled Maintenance Engineer to join a small, high-performing onsite team. This is an excellent opportunity to work in a varied environment where you’ll be responsible for maintaining a range of building services, facilities, and leisure amenities. Perfect for a multi-skilled engineer with a strong electrical bias, this is an outstanding opportunity to join a company that values technical expertise, offers a stable Monday-to-Friday working pattern, and provides a competitive benefits package. What You’ll Be Doing:Electrical Systems: Lighting installs, fault-finding, lamp replacements, ballasts, control panels, power distributionMechanical Equipment: Pumps, motors, seals, bearings, basic HVACHVAC & Plant: AHUs, FCUs, emergency lighting, air conditioning unitsMonitoring Systems: Chillers (resets), BMS (hot/cold trends), UPS systems Teamwork: Collaborate with a large, supportive onsite engineering teamService Delivery: Ensure smooth building operations and top-tier tenant servicesIT & Administration: Utilise IT systems to complete maintenance records, reporting, and other site administration tasksYour Work Pattern:Monday – Friday40 hours per weekRotating Saturday – 1 in every 3 weeksOvertime available as and when required, paid at the daily rateWhat’s in It for You?£43,000 – £53,000 Salary depending on experience PensionLife AssuranceHealth AssessmentOvertime AvailableStable Monday to Friday Working PatternWhat We’re Looking For:Demonstrable experience working in a building maintenance role or related disciplineMinimum Level 2 related qualificationGood knowledge of multi-trade maintenanceElectrically qualified or competent electricianKnowledge and experience of grounds maintenance and gardeningHealth & Safety qualification, such as IOSH Managing SafelyExperience carrying out statutory testing within the built environmentExperience within a leisure environment, ideally with knowledge of swimming pools, saunas, and steam roomsGood IT skills and the ability to complete digital maintenance records and reportingStrong communication skills and the ability to work effectively as part of a small onsite teamReady to Apply? Send your CV to Fin Havering at CBW Staffing Solutions today to find out more and take the next step in your engineering career!....Read more...
A new opportunity has become available for a Practice Manager/Administration Assistant to join an independent, fully PVT practice located in Ashford, Kent.Start date – As soon as possible.This role is to work part time, 2.5 days per week. (Flexible days/times)The practice opening hours are Monday – Sunday, 8am – 8pm.Consisting of 3 surgeries, they are fully equipped and computerised using Exact software. Digital X-rays, CBCT, OPG and iTero scanners on site.The ideal candidate will have previous Medical/Dental experience, have excellent computer/IT skills, knowledge with Social Media and ideally business expansion experience. Roles and Responsibilities will include Recruitment, Admin, Day-day running of the practice, social media.Salary – Negotiable and dependent on experience.Car parking available on site. Ashford train station is around 5 minutes drive away.....Read more...
As an Apprentice Administrator, you'll support the office with a variety of daily tasks including answering calls, responding to emails, scheduling repairs, updating company systems, preparing documents, filing records and providing excellent customer service. You'll work alongside experienced colleagues, receive full training and gain valuable skills in business administration within a fast-paced property services environment.Training Outcome:A permanent position will be considered post apprenticeship.Employer Description:Revive Property Services is a family run, friendly and dependable building contractor based on County Road L4, covering the whole of the North West. We offer building and maintenance services to social housing landlords, private landlords and cater for larger projects too for over 13 years.Working Hours :Monday to Friday
8.00am- 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working....Read more...
Working with our engineers to select or design products or systems to meet customer requirements / specifications.
Understand and be involved in estimating costs and drafting client proposals.
Compiling operation and maintenance information for client submission on project completion.
Training Outcome:
Following the apprenticeship, the expected progression would be to join our team as a Project Engineer.
Employer Description:We are a team of 15, comprising engineering, administration and construction professionals. We are the exclusive UK agent for US based Mason Industries, a global leader in vibration and noise control.Working Hours :9am to 5pm, one hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Day to day duties will include:
General admin
Data input onto ERP
Procurement
Assist in any office requirement including telephony and customer relations
Training:
The learner will be studying the Business Administration Level 3 Apprenticeship Standard qualification
Training Outcome:
Up skilling is rewarded
Good prospects
The opportunity to learn skills such as project management
Employer Description:Dataracks is a data centre manufacturer specializing in all forms of sheet metal work. The company designs and produces high-quality enclosures, server racks, and custom metal fabrications tailored to IT and infrastructure environments. Working Hours :Monday to Friday 8:00am- 16:00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative....Read more...
Key Responsibilities:
General administration/assistant duties - Provide day-to-day administrative support across the business, including documentation, diary management and meeting coordination
Quoting & proposals - Assist with the preparation and formatting of client quotes and proposals, liaising with the team to gather accurate information
Procurement & purchasing - Research, order, and track equipment and supplies, managing supplier communications and ensuring timely delivery
Travel & logistics - Book travel, accommodation, and logistics for team members attending client sites, events, and meetings
Phone & reception duties - Handle inbound calls, take messages, and direct enquiries to the appropriate team member professionally
CRM management - Review and update client and opportunity records, ensuring data is accurate and up to date to support the opportunity pipeline
Time tracking & client hub - Monitor the client hub for time tracking entries, flagging any discrepancies and reminders
Internal communications - Communicating across the business professionally and promptly
Working closely with our Client Services & Project Manager and wider team, you'll gain hands-on experience across a broad range of business administration activities in a fast-paced technology company
Training:
The apprentice will be working towards the Business Administrator Level 3 Apprenticeship Standard including a City & Guilds Level 3 Diploma for the Business Administrator
Monthly classes at Colchester Institute (Colchester Campus)
Training Outcome:
Upon successful completion of the Level 3 Business Administrator Apprenticeship, there is potential for a permanent role within Parallel Innovations in client services, operations, or project coordination
The skills and qualification gained are also highly transferable across the wider technology and professional services sector
Employer Description:Parallel Innovations helps businesses maximise the value of their technology investments. Our team brings deep expertise in data management, cloud infrastructure, cyber security, training and enablement and IT service delivery. We work with organisations of all sizes to map out strategic goals and deliver tangible projects, always tailoring our approach to meet each client’s unique needs. Collaboration is at our core. This is a great opportunity to work in a growing and dynamic tech company as part of small team allowing for great exposure.Working Hours :Monday to Friday 9:00am - 5:00pm with a 30-minute lunch break each day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Manage multiple tasks at once,Confidence,Professional phone manner,Positive, can-do attitude,Keen to engage and learn,Reliable and punctual,Curiosity for Technology,Microsoft Office Package Skill....Read more...
The Level 2 Apprenticeship role is aimed at those with a keen interest in Customer Service. Candidates should be both enthusiastic and self-motivated, with good communication and organisational skills and be able to work on their own initiative. This role will provide a great opportunity to enhance your customer service skills in a busy working environment.
Our customers are internal customers across the vast range of departments operating within Tendring District Council. Your day-to-day workflow will include administration and practical operating of machines to aid in the production of mail and printed matter used throughout the Council.
Job activities:
To process the Councils incoming post
To operate high volume copiers and all finishing equipment
To operate folding/inserting machine and applicable software to ensure maximum savings to outgoing post
To lift and stack paper
To provide cover for the courier services which collects and delivers letters/boxes/parcels etc. to and from Council Officer, depots, Leisure Centres and such other buildings
Ensure the outgoing post is correctly sorted and that the records are correctly completed on a daily basis
Undertake administration duties including incoming post opening and distribution
Communicate with other departments to fulfil their expectations of what they require from our team
Provide an effective and efficient service to both internal and external customers
Other duties as required
Training:Level 2 Customer Service Apprenticeship.
Delivery will be in the workplace with an assessor or coach through a combination of assessing, coaching, training and mentoring.
The minimum duration on the apprenticeship is 12 months, with an additional 3 months for an externally assessed end point assessment. A total of 15 months plus functional skills if required.Training Outcome:Career progression will be dependent on vacancies coming up within the team or wider organisation. Internal employees can apply for roles as and when they are advertised.Employer Description:Tendring District Councils (TDC) main offices are based in Clacton-on-Sea, the largest town. Other towns are Brightlingsea, Harwich, Frinton-on-Sea and Walton-on-the-Naze along with a number of rural areas. Economic Growth sits within the Economic Growth and Leisure department and work closely with the Creative & Cultural team as well as Planning and Assets.Working Hours :Monday- Thursday 8.30am- 5.00pm (7.5hrs + 1hr unpaid lunch). Friday- 8.30am- 4.30pm (7hrs + 1hr unpaid lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience,Enthusiastic,Self-motivated....Read more...
Key Responsibilities
Customer Support:
Acknowledge and accurately log customer enquiries.
Review enquiries and identify any missing information required to progress a quotation.
Liaise with customers to obtain drawings, specifications and other relevant information.
Maintain regular communication with customers regarding quotation progress.
Develop professional and positive relationships with customers and installers.
Estimating Support:
Assist Estimators with the preparation of customer quotations.
Prepare straightforward quotations using established pricing structures and standard price lists, under supervision.
Assist with larger and more complex tenders as required.
Extract relevant project information from drawings, specifications and schedules.
Assist with material take-offs and quantity calculations.
Request and collate supplier and subcontractor pricing.
Maintain accurate quotations and update CRM.
Technical Development
Develop knowledge of Sotech's product range, systems and technical capabilities.
Develop an understanding of façade terminology, construction methods and relevant industry standards.
Review drawings and specifications for completeness and identify missing information.
Develop an understanding of product application and manufacturability.
Liaise with Design and Operations teams to understand technical and manufacturing requirements.
Attend internal and external meetings where appropriate to develop technical knowledge and commercial awareness.
CRM & Administration
Accurately maintain customer and project information within the CRM system.
Monitor live quotations and ensure information is kept up to date.
Maintain organised quotation files and supporting documentation within SharePoint.
Assist with estimating reports and departmental administration.
Support the preparation of project handover information.
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Your earnings can increase over time with an apprenticeship.Employer Description:SOTECH IS A LEADING DESIGNER AND MANUFACTURER OF THE OPTIMA RANGE OF ENGINEERED METAL RAINSCREEN CLADDING AND ARCHITECTURAL FABRICATION. Sotech offers a range of rainscreen cladding solutions, from traditional to contemporary, to bring a project to life. Sotech is at the forefront of rainscreen cladding design, having developed a comprehensive suite of systems. Able to support natural materials such as copper, zinc, stainless steel and aluminium, as well as aluminium composite material, our systems provide architects and specifiers an almost limitless choice, enabling their individual design intent to be fully realised.Working Hours :08:00 - 17:00 Monday to Thursday.
08:00 - 12:00 noon on Fridays.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
We are looking for an enthusiastic and motivated individual to join our busy reception team as a Level 3 Business Administrator Apprentice. This is an excellent opportunity to develop a wide range of business administration skills within a professional and supportive solicitors' practice while working towards a nationally recognised Level 3 qualification.
Reception is at the heart of our firm. As the first point of contact for clients, visitors and telephone enquiries, you will play a key role in ensuring the smooth running of the office and providing an excellent client experience. As your confidence and knowledge develop, you will also support wider administrative functions across the business.
Key responsibilities include:
Welcoming clients and visitors in a professional and friendly manner
Answering, screening and directing telephone calls
Managing incoming and outgoing post and courier deliveries
Preparing meeting rooms for client appointments
Scanning, copying and electronically filing documents
Assisting with document production and general office administration
Supporting departments with administrative projects and day-to-day tasks
Maintaining accurate records using the firm's case management and office systems
Ensuring reception and client areas remain tidy and presentable
Handling confidential information with discretion and professionalism
We are looking for someone who:
Has excellent communication and customer service skills.
Is organised and enjoys working in a busy environment.
Has a positive attitude and is keen to learn.
Has good attention to detail and takes pride in producing accurate work
Is confident using computers and willing to learn new systems
Can work well as part of a team and use their own initiative
Demonstrates professionalism, reliability and a smart appearance
No previous legal experience is necessary as full training will be provided
What matters most is your enthusiasm, willingness to learn and commitment to providing outstanding service
Additional information
This is an office-based position within a busy solicitors' practice
You will work towards a Level 3 Business Administrator Apprenticeship
Full training and ongoing support will be provided by experienced colleagues
The successful candidate will be expected to maintain strict confidentiality at all times
Training Outcome:
Potential permanent job role
Employer Description:We are a Solicitors FirmWorking Hours :Monday to Thursday 9am- 5.30pm with a one hour lunch break. Friday 9.00am- 5.00pm with an hour for lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience....Read more...
The tasks and responsibilities below are typical of the duties the postholder will be expected to perform.
Assist with the administration and maintenance of Health & Safety records, systems and document libraries.
Support the review and management of risk assessments, Safety Data Sheets and other Health & Safety documentation.
Process inspection, audit and incident records, ensuring actions are recorded and tracked to completion.
Assist with the administration of Health & Safety training, software platforms and wellbeing programmes.
Maintain Health & Safety communications, intranet content and routine performance reports.
Develop professional Health & Safety knowledge by supporting inspections, audits, incident investigations and ISO 45001 improvement activities.
Training:
Workplace-based learning with experienced team.
Off-the-job training and learning with a TDR Training Officer
Training Outcome:By the end of this apprenticeship you will have:
Strong practical experience in health and safety
A recognised apprenticeship qualification
Valuable workplace and soft skills that make you a strong candidate for a full-time role within the team
Progression opportunities during and after the apprenticeship
Employer Description:The Draeger UK factory in Blyth, Northumberland, is the headquarters of the company’s UK Safety Division and an important manufacturing and engineering site. Draeger is an international company that specialises in safety and medical technology, producing equipment designed to protect and save lives in hazardous environments.
At the Blyth factory, a key activity is the design and manufacture of safety equipment, particularly breathing apparatus used by firefighters, emergency services, industrial workers and the military. The site is considered a global centre of excellence for producing self-contained breathing apparatus, which provides clean air in environments where normal breathing is dangerous or impossible.
The facility also manufactures gas detection technology, such as the Pulsar open-path gas detector. This device detects hazardous gases like methane or propane from long distances, helping prevent accidents in industries such as oil and gas, energy and manufacturing.
In addition to manufacturing, the Blyth site carries out research and development, product testing, servicing and training for customers who use safety equipment. Engineers and technicians assemble and test products such as compressed air breathing cylinders using advanced robotics and specialised production cells.
Overall, the Blyth factory plays a crucial role in developing and producing safety technology that protects workers and emergency responders around the world.Working Hours :Monday - Thursday 8.30am - 4.35pm
Friday 8.30am - 2pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Answer incoming telephone calls and direct enquiries to the appropriate member of the team.
Respond to customer emails professionally and promptly.
Provide excellent customer service to new and existing customers.
Process customer enquiries and prepare quotations where appropriate.
Use Sage software to process orders, update customer information and maintain accurate records.
Support the migration of historical customer data onto a new customer system, ensuring information is accurate and up to date.
Maintain electronic and paper filing systems in line with company procedures.
Prepare business documents, letters and spreadsheets using Microsoft Office.
Monitor shared inboxes and ensure enquiries are dealt with efficiently.
Assist with order administration, invoicing and general office documentation.
Update customer accounts and maintain accurate databases.
Liaise with suppliers and internal colleagues to support the smooth running of the business.
Carry out general administrative duties including scanning, photocopying and document management.
Support stock administration and record keeping where required. Ensure all work is completed in accordance with company procedures and data protection requirements.
Work collaboratively with colleagues and undertake any other reasonable duties to support the smooth running of the business.
Training:
Level 3 Business Administrator
A bespoke programme of technical and vocational training
Functional skills in Maths and English*if applicable
The successful candidate will be assigned a dedicated work based trainer who will provide support and guidance throughout the course. This apprenticeship is delivered wholly in the workplace, the successful candidate will not need to attend any weekly sessions at the Grimsby Institute unless maths or English is required as part of the apprenticeship.Training Outcome:
Possible permanent contract upon successful completion of the Apprenticeship and further enhanced industry based training.
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence.
Transferable skills that are invaluable in the wider world of work.
Employer Description:Olympus Welding Supplies is a local, family-run business with over 25 years of experience supplying welding equipment, consumables and engineering products to businesses across the UK. Serving both small businesses and multinational organisations, Olympus has built a reputation for excellent customer service, competitive pricing and expert technical support. As an Apprentice, you'll join a friendly and experienced team where you'll gain valuable workplace skills and play an important role in the day-to-day running of the business.Working Hours :Monday-Friday 8am-4.30pm (30mins unpaid lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Support the transport and despatch team with day-to-day administration and paperwork.
Prepare, check, print and organise delivery paperwork, labels, manifests and picking documents.
Update order, courier and delivery information accurately in company systems and trackers.
Help monitor deliveries and collections, checking tracking updates and escalating delays or issues to the Transport Manager.
Assist with customer and courier communication, including booking information, delivery updates and basic follow-ups.
Support route planning administration by ensuring delivery information, notes and paperwork are complete and clearly recorded.
Help keep courier folders, despatch records and proof-of-delivery information organised and easy to locate.
Work with warehouse and customer service colleagues to help ensure the correct item, paperwork and delivery information are matched.
Assist with basic reports and trackers for deliveries, collections, courier issues and outstanding actions.
Support the team with filing, meeting notes, action tracking and process documentation.
Escalate missing information, delivery concerns or paperwork discrepancies promptly to the Transport Manager.
Follow company procedures, including health and safety requirements, and complete work accurately within agreed timescales.
Training:
Online attendance with Loughborough College within the first 15 months, one morning per week with onsite sessions in the afternoon to assist with portfolio building and preparation for End Point Assessment.
Diarised visits from a dedicated Trainer/Assessor.
Attendance to Loughborough College for an Induction Day. (Induction to take place on the last Wednesday of the month that you are enrolled, 9:30am-3pm. Confirmation of date provided upon enrolment).
Attendance to Loughborough College for Functional Skills (if required).
On-the-job training.
Off-the-job training.
Training Outcome:Following successful completion of the apprenticeship, there may be the opportunity to progress into a permanent Transport & Despatch Administrator role. With experience, the apprentice could develop into a Transport Coordinator or wider logistics and delivery operations role, supporting route planning, courier management and customer delivery experience.Employer Description:We are a growing group of exciting outdoor leisure e-commerce brands, including:- FunBikes – The UK’s market leader in quad bikes, dirt bikes, and electric scooters- Dualways – Leading distributors of off-road & road legal vehicles to trade- Bell Tent Boutique – Specialists in luxury camping and outdoor adventureWorking Hours :Monday - Friday, 9.00am - 5:30pm.
Some Saturdays on a rota basis, mostly during peak (Christmas).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental....Read more...
General duties including:
Assist with the setup, deployment, and maintenance of IT equipment throughout the school
Diagnose and repair faults on Chromebooks, laptops, desktops, printers, and other peripheral devices equipment
Perform routine maintenance and health checks on school IT
Replace faulty hardware components where appropriate
Maintain accurate records of repairs, warranties, and equipment inventories
Prepare and configure new devices for staff and student use
Apply the appropriate security policies to ICT tasks in line with organisational requirements
Provide first-line technical support to staff and students
Respond to IT support requests and troubleshoot hardware and software issues
Assist users with basic software applications and educational technologies
Escalate complex issues to the IT and Network Manager when required
Assist with routine network administration tasks under supervision
Support the maintenance of wireless and wired network infrastructure
Help monitor the performance and security of IT systems
Assist with user account administration and device management systems
Maintain and update IT asset registers
Assist with stock control and ordering of IT consumables and equipment
Help manage the lifecycle of school devices, including deployment, repairs, and disposal
Support the IT and Network Manager with day-to-day operational tasks
Assist with classroom technology installations and relocations
Ensure compliance with school policies, safeguarding requirements, and data protection regulations
Participate in apprenticeship training and complete all coursework and assessments required for the qualification
Undertake other duties appropriate to the level of the role as reasonably requested
Training:
Information Communications Technician Level 3
Training will be at Doncaster College where you will access a wide range of facilities on offer
Block release/day release
Training Outcome:
Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate
Employer Description:Success at The Axholme Academy is achieved through the energy and commitment of students and staff working closely together and also through strong relationships with parents and carers. We match the curriculum that is studied closely with the talents, abilities and ambitions of our students so that individual excellence will be achieved. Working Hours :Monday to Friday. 8am- 3pm with 30-minute Lunch break, Term time only.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The Helpdesk Admin apprentice is the first point of contact for customers reporting machine breakdowns and service requests. They play a key role in ensuring service calls are logged accurately, and customers are kept informed throughout the repair process. Working alongside experienced colleagues, you will develop valuable customer service, communication and administration skills while gaining an understanding of service operations within a busy engineering environment. They will be a part of the Service Delivery team, which is responsible for ensuring customers receive high quality, efficient service - from the point a breakdown is reported through to job completion. The team includes Operations Administration, Engineering Teams, Warehouses and more. The teams work closely together to coordinate engineer schedules, manage customer enquiries, process service documents and ensure work is safely and efficiently carried out.
Key responsibilities:
Answering customer telephone calls and emails
Accurately logging breakdowns and service jobs using the company management system
Create and update work orders with relevant customer and equipment information
Monitor the progress of open jobs and update customers on engineer attendance and repair status
Liaise with Service Delivery Managers to obtain job updates and completion information
Ensure service records are accurate, complete and up to date
Escalate urgent or high priority issues to the appropriate team members
Assist with general admin duties with the Service Delivery team
SKILLS REQUIRED:
Good communication skills, both verbal and written
A polite, professional and customer-focused approach
Strong organisational skills and the ability to prioritise tasks
Good attention to detail and accuracy when entering information
Ability to remain calm and work effectively in a busy environment
Confident using Microsoft Office applications, including Outlook, Word and Excel, or a willingness to learn
Basic IT and computer skills
Good problem-solving skills and a proactive attitude
Ability to work well as part of a team and build positive working relationships
Willingness to learn new systems, processes and industry knowledge
Reliable, punctual and able to take responsibility for your own work
A positive attitude with a commitment to delivering excellent customer service
PERSONAL QUALITIES REQUIRED:
Friendly, approachable and professional
Enthusiastic with a willingness to learn and develop new skills
Customer-focused and committed to providing a high standard of service
Reliable, dependable and punctual
Positive attitude with a proactive approach to work
Calm under pressure and able to adapt to changing priorities
Well organised with good attention to detail
Honest, trustworthy and able to maintain confidentiality
A good team player who can also work independently when required
Confident communicating with people at all levels
Takes pride in producing accurate work and seeing tasks through to completion
QUALIFICATIONS REQUIRED:
GCSEs (or equivalent) in English and maths at Grade 4/C or above are desirable
Good general standard of education
Basic IT skills, including familiarity with Microsoft Office applications such as Outlook, Word and Excel
No previous experience is required, as full training and support will be provided throughout the apprenticeship
A willingness to learn and work towards the relevant apprenticeship qualification
Training:
You will spend 1 day out of every 3 weeks at Peterborough college, where the 'off the job training' will take place
You will continue the off the job training at Industrial Cleaning Equipment, where you'll be provided with mentoring, shadowing and training opportunities amidst your role responsibilities
After successfully completing the apprenticeship you will earn a Level 3 Business Administrator Apprenticeship Standard
Training Outcome:There will be opportunities to develop your skills and progress into roles such as:
Customer Support Administrator (Operations)
Service Delivery Manager
Scheduling Administrator
The apprenticeship will provide a strong foundation in customer service, administration and service operations, opening up a range of career opportunities within the business. Employer Description:ICE supplies and maintains industrial cleaning equipment across a multitude of sites and customer bases across the UK. We have offices in Southampton, Peterborough and Runcorn. Working Hours :Monday to Friday, 8:30 to 17:30 with 1 hour for lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Non judgemental,Politeness,Approachability,Enthusiasm,Punctuality,Honesty....Read more...
To provide administrative support to the ICF to ensure an efficient, effective and responsive service to both North Northampton, West Northampton and The Northamptonshire Children’s Trust. With a focus on adding value, the role of business apprentice contributes to the efficiency of the team, through support of functional areas, working across teams and resolving issues as requested. Building skills to use a range of digital tools, including Microsoft 365 and AI-supported applications, to improve efficiency and support day-to-day operations while contributing to team objectives.
The flexibility and responsiveness required allows the apprentice to develop a wide range of skills and experience across a variety of tasks.
Principal responsibilities
Provide administration support linked with day-to-day governance and relationship management of the Northamptonshire Children’s Trust, on the behalf of West Northants and North Northants.
Carry out a range of administrative/business support tasks for the team and service area. This may include but is not limited to; data entry, producing correspondence, event planning, minute taking, booking venues or transport, uploading content to our website and intranet pages, and supporting with grant funding applications.
Provide administrative support for all governance meetings or processes which will involve, scheduling meetings, including meetings with cabinet members, minute taking and producing meeting minutes for those specified processes.
Maintaining the corresponding action logs, chasing for outstanding actions and managing the attendance log for meetings.
Manage incoming and outgoing post and deliveries for the ICF and additional Children’s Services as required.
Maintain procedures and documentation in relation to the role’s tasks and responsibilities.
Assist with administration for the Head of Commissioning and Contracts and the wider Commissioning team.
Ensure that all legal documentation for the Service Delivery contracts, the associated schedules, and the Support Services agreement are available for the Directors and Assistant Directors as and when required.
General responsibilities
The business apprentice is expected to deliver their responsibilities efficiently and with integrity – showing a positive attitude.
The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills.
The business apprentice is expected to show initiative, managing priorities and own time, problem-solving skills, decision-making.
Demonstrate awareness/understanding of equal opportunities and other people’s behavioural, physical, social and welfare needs.
Comply with the Council’s policies and procedures including (but not limited to) safeguarding, financial regulations, promotion of equalities, customer care, agreed audit actions and health and safety (ensuring that reasonable care is taken at all times for the health, safety and welfare of yourself and other persons).
Understand the councils commitment to Corporate Parenting and take responsibility to support this commitment. Enable the council to be the best corporate parents possible to children and young people in our current and previous care.
Carry out any other duties which fall within the broad spirit, scope and purpose of this job description and which are commensurate with the grade of the post.
This job description reflects the major tasks to be carried out by the post holder and identifies a level of responsibility at which they will be required to work. In the interests of effective working, the major tasks may be reviewed from time to time to reflect changing needs and circumstances.Training:Your programme will be delivered online, with the following structure:
9 workshops which will be delivered on-line on a monthly basis. During these sessions, new topics will be taught by your tutor.
Between sessions, you’ll complete self-study tasks spread throughout the week.
You will have regular meetings with your tutor on 1-2-1 basis every 6-8 weeks.Training Outcome:This apprenticeship provides an excellent foundation for a career in local government. Following successful completion, there may be opportunities to apply for permanent roles within Business Support, Administration, Governance, Commissioning or Project Support teams. The skills and qualification gained will support future career progression across the Council and wider public sector.Employer Description:North Northamptonshire Council is the unitary local authority responsible for delivering public services across the areas of Corby, East Northamptonshire, Kettering, and Wellingborough.
As a unitary council, it manages services such as council tax, waste and recycling, housing, planning, roads and transport, education, libraries, and adult and children’s social care.Working Hours :37 hours a week over Monday to Friday.
Normally 9.00am to 5.30pm, Monday to Thursday and 9.00am to 5.00pm, on Friday.
The council has a flexible working policy.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Non judgemental....Read more...
Parts Advisor
Salary: up to £35000 per annum + Bonus
Location: Croydon
Job Type: Full-time, Permanent
Hours: Monday to Friday - 8am to 5pm + 1 in 3 Saturday Mornings
We are looking for an experienced Parts Advisor to join a leading commercial vehicle dealership based in Croydon.
Parts Advisor Key Responsibilities
- Provide efficient parts support to the service and workshop teams.
- Maintain accurate stock levels and manage inventory.
- Order and source specialist parts when required.
- Carry out regular stock checks and ensure parts are correctly delivered.
- Deliver excellent customer service both internally and externally.
Parts Advisor Requirements
- Previous experience in an automotive / commercial vehicle parts role.
- Strong IT and administration skills.
- Excellent communication and customer service skills.
- Full UK driving licence (essential).
Parts Advisor Benefits
- Competitive salary of up to £35000 per annum
- Opportunity to work with a reputable multi-site dealership.
- Ongoing training and career development.
How to Apply If you are interested in this Parts Advisor position in Croydon, please contact John Barnes on 07955 081 481, email john@holtrecruitment.com, or click Apply Now to submit your CV.....Read more...
Parts Advisor
Salary: up to £32000 per annum + Bonus
Location: Gloucester
Job Type: Full-time, Permanent
Hours: Monday to Friday - 8am to 5pm
We are looking for an experienced Parts Advisor to join a leading commercial vehicle dealership based in Gloucester.
Parts Advisor Key Responsibilities
- Provide efficient parts support to the service and workshop teams.
- Maintain accurate stock levels and manage inventory.
- Order and source specialist parts when required.
- Carry out regular stock checks and ensure parts are correctly delivered.
- Deliver excellent customer service both internally and externally.
Parts Advisor Requirements
- Previous experience in an automotive / commercial vehicle parts role.
- Strong IT and administration skills.
- Excellent communication and customer service skills.
- Full UK driving licence (essential).
Parts Advisor Benefits
- Competitive salary of up to £35000 per annum
- Opportunity to work with a reputable multi-site dealership.
- Ongoing training and career development.
How to Apply If you are interested in this Parts Advisor position in Croydon, please contact John Barnes on 07955 081 481, email john@holtrecruitment.com, or click Apply Now to submit your CV.....Read more...
General administration duties
Building good working relationships with both internal and external customers
Developing detailed industry knowledge and interpreting industry requirements
Providing excellent customer service
Providing professional, knowledgeable, and courteous responses to customer queries
Responsible for helping to build excellent customer relationships
Understanding the importance of quality control
Training Outcome:Progression within ESG available. Employer Description:We are an innovative and market leading software & services company based in Chorley serving clients in the utility sector ranging from new entrants to large existing suppliers. We deliver sophisticated software solutions and managed services in a Private Cloud infrastructure, servicing both traditional and modern real-time, smart energy clients.Working Hours :Monday to Friday between 8am - 5.30pm, agreed between successful candidate and manager.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working....Read more...
On-the-job training in the workplace
Foundation education and basic skills development at college
Training Outcome:We would like a new engineering apprentice to commence work with us in September. It is a full-time position combining on-the-job training at Fern and attending external education/training/college courses.We will consider applicants who have already started an engineering apprenticeship, training or further education elsewhere and need or prefer a new employer.Employer Description:Fern Plastic Products Ltd is a manufacturing and engineering company based in Wolverhampton specialising in plastic injection moulding. We have a proud history of developing our own people from apprentices into operational, administration, technical and management roles.Working Hours :Monday to Friday 8am to 4:45pm.
No evenings or weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Logical,Initiative,Patience....Read more...
Support the day-to-day administration and coordination of customer complaints and feedback
Assist with monitoring complaint cases, maintaining accurate records, checking correspondence, and communicating with customers by phone and email.
You will develop your ability to investigate complaints, analyse customer feedback, identify service improvement opportunities and understand the regulatory requirements that shape complaints handling
Training Outcome:Fully qualified business admin professional with experience in complaints. Can progress into admin roles, or customer serviceEmployer Description:We provide more than 13,000 affordable homes in local authority areas across Kent, Surrey and Sussex. Over the years we have invested heavily in our homes, and continue to do so as part of the Peabody Group.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Non judgemental....Read more...
An excellent opportunity has become available for a Junior IT Support Engineer / IT Support Technician to join a global ship owner operating within an international environment. Working as part of the IT team, you will support users across both office and vessel locations, helping to resolve technical issues, maintain IT equipment, and support the smooth running of business systems.
This is an ideal opportunity for someone looking to develop their IT support career while gaining exposure to a wide range of technologies.
Key Responsibilities:
* Act as the first point of contact for IT queries, incidents, and service requests from users.
* Provide technical assistance across office and vessel environments.
* Set up, configure, and maintain laptops, desktops, virtual machines, printers, mobile devices, and other IT equipment.
* Support Windows 10 and Windows 11 operating systems, including troubleshooting and configuration.
* Assist with user account administration and access requests using Active Directory.
* Provide remote support using appropriate remote support tools.
* Maintain IT asset information and update technical documentation.
* Monitor equipment performance and assist with maintaining system reliability.
* Support hardware deployments, upgrades, and equipment replacements.
* Escalate more complex infrastructure issues when required.
* Work with external vendors and suppliers where necessary.
* Follow IT policies and Cyber Security procedures.
* Support IT projects as required.
Skills & Experience:
* Previous experience in an IT Support, Helpdesk, Service Desk, Desktop Support, or similar role.
* Experience supporting desktop and laptop hardware.
* Knowledge of Windows 10 and Windows 11.
* Understanding of Active Directory user administration.
* Knowledge of TCP/IP, DNS, DHCP, VPN connectivity, and wired/wireless network troubleshooting.
* Experience supporting printers and peripheral devices.
* Strong troubleshooting and problem-solving abilities.
* Good communication skills with the ability to support users effectively.
* Ability to work independently and as part of a team.
Desirable:
* A degree in Computer Science, Information Technology, or a relevant IT qualification or apprenticeship.
* Previous experience within an IT support or Helpdesk role.
The Ideal candidates previously worked as a IT Support Technician, IT Support Engineer, Service Desk Analyst, Desktop Support Engineer, IT Support Analyst, IT Technician, Helpdesk Technician, IT Helpdesk Analyst, IT Service Desk Analyst, 1st Line Support Engineer, 2nd Line Support Engineer, Technical Support Analyst, Desktop Support Technician, IT Operations Technician, Infrastructure Support Technician
Whats on offer:
* Competitive salary.
* Long-term career development opportunities.
* The opportunity to develop technical skills within a global working environment.
Apply today for this excellent opportunity to join a forward-thinking organisation and develop your career within IT support.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Administration: Provide effective finance administration support, including processing invoices, maintaining financial records, and responding to financial inquiries from internal and external stakeholders
Data Entry: Enter financial data, code invoices, enter bank transactions to the ledger, and prepare sales invoices
Support Finance Team: Provide support to accounts payable and receivable functions, including sending customer statements and reminders, matching purchase invoices, Goods receipt notes and purchase orders, and allocating receipts and payments
Financial Reporting: Assist the finance team in producing monthly management accounts including reconciliations to ensure accurate financial information
Budget Management: Help in the preparation of annual budgets, rolling forecasts and finance reports using financial systems, Excel, and Microsoft 365
Maintaining Records: Maintain and reconcile suppliers statements, fixed asset registers and reconcile AP and AR reports
Collaboration and Support: Work closely with colleagues in other departments to provide financial information and obtain information to support the financial health of the business
Training and Development: Commit to completing the required AAT qualification through the apprenticeship scheme, attending all necessary training and mentoring sessions
Training:This programme is delivered via a day release delivery model which means that one day per week, your attendance is required at our Derby Road Campus. This attendance is required during term time only.
You will work with expert assessors and tutors to develop new knowledge, skills and behaviours within the profession.
You will experience a blended learning model.
Please note: This is an apprenticeship vacancy and the advertised closing date is provided as a guide only. The employer wishes to review applications and interview suitable candidates as they are received. As a result, this vacancy may close earlier than the advertised date if a suitable candidate is identified or if a high volume of applications is received. We therefore encourage interested applicants to apply as early as possible to avoid disappointment.Training Outcome:Full time permanent role with next level apprenticeship progression for the right candidate.Employer Description:Autajon is a family-owned industrial group where each employee is a “Connected Entrepreneur.” With a strong international presence and over 4,000 employees globally, we specialise in delivering innovative, sustainable packaging solutions across luxury goods, cosmetics, pharmaceuticals, and more.Simply Cartons and Simply Luxe, based in Nottingham form part of the Autajon Group’s UK operations. Together employing around 200 people, they provide high-quality, sustainable and bespoke packaging & label solutions to premium and luxury brands. Finance plays a central role in supporting the continued growth and development of the business.Working Hours :9.00am until 5.00pm, Monday - Friday, unpaid 30-minute lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Responsibilities:
Process day-to-day WIP administration, including write-offs, transfers, file closures, archiving, financial query support, and related reporting
Manage the Finance and Billing inboxes, ensuring queries, requests, and workflow tasks are prioritised, allocated, and actioned promptly
Support credit control activities, including the central invoice distribution process
Ensure new users are correctly set up on systems and liaise with IT to resolve any issues
Provide cover and support for other team members as required
Undertake additional duties as delegated by management from time to time
Skills Required:
Ability to work both as part of a team and unsupervised to meet the varied needs of the department
Excellent attention to detail
Excellent verbal and written communication and interpersonal skills
Ability to work under pressure and flexibly when required
Ability to pick up new systems and procedures quickly
Organised manner with ability to prioritise workload
Motivated and pro-active with a 'can-do' approach
Understanding of privacy and confidentiality
Training:Business Administrator Level 3.
As a Business Administration Apprentice, you’ll gain exposure to a wide range of topics to suit every office-based role imaginable from finance to HR. You’ll develop the skills required to successfully manage and engage with stakeholders, partners and suppliers whilst applying key business principles.
Throughout your apprenticeship, you'll be invited to monthly 2-hour live sessions hosted online in addition to working on your course content via our online learning platform.
To meet the off-the-job requirements for your apprenticeship, you'll also spend a minimum of 6 hours a week within the workplace developing your admin knowledge, skills, and behaviours listed within your bespoke LDN Training Plan.Training Outcome:Full-time employment could be offered to the right candidate.Employer Description:Forsters is a Mayfair-based law firm which delivers exceptional legal results to its clients who are principally from the real estate and private wealth sectors. They believe their engaged and friendly manner, combined with the delivery of concise, clear and commercially led advice, helps to build long-lasting relationships with their clients.
Forsters, located in one of the most beautiful and thriving parts of London, was founded as a genuine alternative to the City practices that dominate the legal profession. They are proud of their distinctive culture and strong values with a long history of undertaking CSR work and continue to expand their commitments in all CSR areas.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Patience....Read more...
A structural steel specialist is currently looking for a permanent Quantity Surveyor / Estimator to prepare accurate cost estimates, manage project budgets, and support commercial delivery from tender stage through to final account, in Co. Kildare.Start Date: Immediate Salary: €60,000 – €70,000 per annum (DOE) Contract: PermanentDuties:
Prepare detailed cost estimates and tender submissions for structural steel projects
Analyse drawings, specifications, and tender documents to determine scope and pricing
Source and evaluate subcontractor and supplier quotations
Prepare bills of quantities and cost plans
Monitor project costs and variations during the construction phase
Assist in contract administration and final account preparation
Requirements:
Degree in Quantity Surveying, Construction Economics or related discipline
Experience in structural steel fabrication or construction sector preferred
Proficiency in estimating software and Microsoft Excel
Ability to read and interpret technical drawings
If you are interested, please send your CV for consideration.....Read more...
