General Administration, including photocopying, scanning and maintaining records
Speaking with clients and customers via phone, email and written correspondence
Invoicing and purchase ledger
Data entry
Provider customer service and some work on the shop till when required
Training:
Functional Skills Level 2 maths and English if required
Business Adminstration Level 3
No day release is required all training is completed on the job
Training Outcome:Potential offer of a full time role on completion of the apprenticeship and progression within the business.Employer Description:Mears Animal Feeds are stockists and distributors of top brand horse and other animal feeds and are based on the outskirts of Stafford in Staffordshire. A family run business who began selling horse feed in 1990, and who pride themselves on their service providing wholesale feed across Staffordshire, Shropshire, Cheshire, Wales, Derbyshire, Nottinghamshire, Worcestershire and West Midlands.Working Hours :Monday to Friday, 9.00am to 5.00pm, with 1/2 hour paid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental....Read more...
Duties will include:
Manage and maintain office documents, records, and databases
Handle incoming calls, emails, and general enquiries
Schedule meetings, interviews, and appointments
Assist with candidate compliance tasks, including document verification and right to work checks
Prepare reports, spreadsheets, and correspondence
Maintain filing systems, both digital and physical
CV formatting
Update and manage recruitment and client databases
Process and organise paperwork for candidates and clients
Scanning documents
Photocopying
Plus, much more
Training:Teaching and learning the skills, knowledge and behaviours within Business Administration Level 3 Standard.Training Outcome:Long term career development available on successful completion of this apprenticeship.Employer Description:At Berry Recruitment Stafford we are committed to finding high quality jobs in Stafford and Staffordshire to suit our candidates’ individual talents. We work with many of the UK’s leading organisations and would be delighted to discuss our current job vacancies. Our specialist areas of recruitment include industrial, construction and catering roles in Stafford, Staffordshire.Working Hours :Monday - Friday 8:30 a.m. - 5p.m.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Flexible,IT skills,Organisation skills,Problem solving skills....Read more...
Speaking with product providers to request information
Being a point of contact for clients by phone and email
Checking and recording information on to back office systems
Responding to in bound enquiries
Preparation of files and printed items
Training:Financial Services Administrator Level 3 Apprenticeship Standard:
CII - Financial Services, Regulation and Ethics (R01) qualification
Learning will be a combination of remote classroom and digital learning
Training will be flexible around the role, but will account for 20% of time at work
Training Outcome:
There will be the ability to move into a full time administration role immediatately after successful completion
Following this, the career routes could include paraplanning, operations or client facing advice roles
Employer Description:We are a Financial Planning business based in Gloucester. We serve clients across the South West of the UK.
Our advice and services are all centred around clients, their family, their business, and helping them to make their future financial aspirations a reality.Working Hours :Monday - Friday. 9.30am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental....Read more...
Do you have experience managing a project, community or custodial resource? Do you have strong leadership and managerial experience? Are you passionate about working in the criminal justice or custodial system?
My client is a leading charity who provide services in prisons and the probation service for recovery and custodial projects.
I am looking for a Team Leader to lead the Prison Visits Centre for a brand new, category C prison based just outside of York.
The Visits Team Leader is a permanent full time role paying £27,000 - £33,000 per annum on a Monday to Friday working pattern 37 hours, with some flexibility required for special events.
The successful candidate must have
Experience managing a Project, Resource, Day Centre preferably within a custodial, prison or community environment
Strong managerial and leadership experience
Knowledge of managing databases, scheduling, project or resource management
Experience working with families and creating strong stakeholder relationships
You role will be to
Manage the smooth day to day running of the Prison Visits Centre
Create a warm and welcoming environment for all visitors
Manage Visit Receptionists and Play Workers
Ensure all visit sessions and special events are completed within health and safety, security and custodial protocols
Manage the visit scheduling, database and administration
If you are looking for an exciting new role in a brand new modern prison, apply now!....Read more...
Local, traditional law firm are looking for an experienced Private Client Solicitor to join their Warrington office.
Sacco Mann has instructed on a Private Client Solicitor role within a multi-sector law firm in which you will be handing your own caseload of matters for a variety of clients with great exposure to high net-worth work. These matters may include:
Wills
Probate
Lasting Powers of Attorney
Trusts
Estate administration
Tax matters
Court of Protection
This is a fantastic opportunity to establish yourself within a friendly and sociable team, for the long-term and work with a loyal client base on high-value, complex matters.
The successful candidate will ideally have 1+ years’ PQE within Private Client law, is confident in their own ability and are able to hit the ground running on their files.
If you are interested in this Private Client Solicitor role based in Warrington, please contact Leona Taylor at Sacco Mann on 0161 831 6890 or email your CV to leona.taylor@saccomann.com
To hear about the other legal opportunities that we have available then please visit our website. Alternatively, if you know anyone suitable for this role then please let them or us know as we offer a reward for successful referrals. You can see our full terms on our website.....Read more...
Are you a Court Protection Solicitor looking for a change of pace? Do you want to join a well-established and highly regarded top 200 law firm? If so, this role in Lincoln could be for you!
Our client is one of the largest law firms in East Yorkshire and in the East Midlands with a network of offices across the region. The firm offers a range of legal services to a loyal client base and their Court of Protection team is known for its expertise in supporting vulnerable clients and their families, providing practical and compassionate legal advice.
As a court protection solicitor, you will hit the ground running and have the capabilities needed to head up a court protection caseload within the court protection team The caseload will focus on deputyship application, statutory wills, person injury trusts, estate administration and much more.
Ideally, the successful candidate should be 2+ years' PQE but is open to considering applications from all levels. Please note our advertisements use PQE and salary level purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role.
If you are interested in this Court protection Solicitor role in Lincoln, then please get in touch with Jack Scarlott on 0113 467 9782 or email him at jack.scarlott@saccomann.com to find out more information or if you have a CV to hand, please submit this for review.....Read more...
Leading law firm looking to recruit a Private Client Solicitor into their Altrincham office.
Sacco Mann has been instructed on a role that is a fantastic opportunity to work for an awarding-winning legal practise where employees gain a competitive salary for the area, bespoke training and development within a Top 200 ranked legal practise and a fantastic benefits package including a generous pension scheme, Private Healthcare and a subsidised gym membership.
As a Private Client Solicitor, your main duties may include:
Preparation of client wills
Inheritance tax mitigation
Lifetime trusts
Administration of estates and trusts
Preparing and registering Lasting Power of Attorney
Application to the Court of Protection
The successful candidate will ideally have between 0-2 years PQE, is well organised, has excellent client care, communication and time management skills and can work well as part of a team.
If you are interested in this Altrincham based, Private Client Solicitor role, please contact Leona Taylor at Sacco Mann on 0161 831 6890 or email your CV to leona.taylor@saccomann.com
To hear about the other legal opportunities that we have available then please visit our website. Alternatively, if you know anyone suitable for this role then please let them or us know as we offer a reward for successful referrals. You can see our full terms on our website.....Read more...
Are you a highly motivated Patent Paralegal who is looking to progress your IP career? If so, we are working on behalf of a leading IP practice with capacity to welcome an additional Patent Paralegal into their team as they continue to expand ideally in their Leeds or South West office.
You will be responsible for the following:
• Preparing official forms for UK, European and other applications.
• Managing your own and attorney inboxes.
• Preparation of draft letters to clients, official bodies and overseas patent attorneys in paralegal matters.
• Provision of administration and case management support to attorneys/technical assistants.
• Maintaining the accuracy of the case management system.
• Preparing and attending client meetings.
• Preparation of draft letters to clients.
• Processing invoices.
• Additional ad hoc duties where necessary.
We would be delighted to hear from Patent Paralegals who are able to work autonomously when required, with the ability to prioritise through efficient delegation, proficient in MS office, possess expeditious typing skills and have a willingness to learn in-house electronic filing, records and other IT platforms.
If you would like to discover more about this fantastic Patent Paralegal opportunity with a leading progressive and agile firm who consistently deliver an outstanding client service, then Tim Brown awaits your call on 0113 467 9798 or via tim.brown@saccomann.com
....Read more...
Are you a highly motivated Patent Paralegal who is looking to progress your IP career? If so, we are working on behalf of a leading IP practice with capacity to welcome an additional Patent Paralegal into their team as they continue to expand ideally in their Leeds or South West England office.
You will be responsible for the following:
• Preparing official forms for UK, European and other applications.
• Managing your own and attorney inboxes.
• Preparation of draft letters to clients, official bodies and overseas patent attorneys in paralegal matters.
• Provision of administration and case management support to attorneys/technical assistants.
• Maintaining the accuracy of the case management system.
• Preparing and attending client meetings.
• Preparation of draft letters to clients.
• Processing invoices.
• Additional ad hoc duties where necessary.
We would be delighted to hear from Patent Paralegals who are able to work autonomously when required, with the ability to prioritise through efficient delegation, proficient in MS office, possess expeditious typing skills and have a willingness to learn in-house electronic filing, records and other IT platforms.
If you would like to discover more about this fantastic Patent Paralegal opportunity with a leading progressive and agile firm who consistently deliver an outstanding client service, then Tim Brown awaits your call on 0113 467 9798 or via tim.brown@saccomann.com
....Read more...
A well-established Midlands law firm is seeking an experienced Legal Executive to join its growing Private Client team in Stoke-on-Trent. This opportunity offers a unique chance to join a progressive, well-respected law firm that places a strong emphasis on client care and collaborative working. The Private Client team is rapidly expanding, providing you with a clear career progression path in a dynamic and forward-thinking environment.
You’ll have the opportunity to work alongside experienced professionals who are committed to the development of their team members, using cutting-edge technology to streamline processes and deliver the highest-quality service. With a competitive salary and excellent benefits, along with a flexible, hybrid working model, this is a role that offers both personal and professional growth in a supportive and nurturing workplace.
Job Role:
Drafting Wills, LPAs, and estate administration
Advising on estate preservation and asset protection
Working within a collaborative, tech-driven team
Job requirements:
2+ years PQE in Private Client (CILEX desirable)
Strong knowledge of estate planning & trusts
Ability to work independently with excellent communication skills
If you would be interested in knowing more about this Stoke-on-Trent based Legal Executive role, please contact Jenny Vickerstaff on 0161 831 8666 or email jenny.vickerstaff@saccomann.com....Read more...
A well-established Midlands law firm is seeking an experienced Private Client Solicitor to join its growing Private Client team in Stoke-on-Trent. This opportunity offers a unique chance to join a progressive, well-respected law firm that places a strong emphasis on client care and collaborative working. The Private Client team is rapidly expanding, providing you with a clear career progression path in a dynamic and forward-thinking environment.
You’ll have the opportunity to work alongside experienced professionals who are committed to the development of their team members, using cutting-edge technology to streamline processes and deliver the highest-quality service. With a competitive salary and excellent benefits, along with a flexible, hybrid working model, this is a role that offers both personal and professional growth in a supportive and nurturing workplace.
Job Role:
Drafting Wills, LPAs, and estate administration
Advising on estate preservation and asset protection
Working within a collaborative, tech-driven team
Job requirements:
2+ years PQE in Private Client
Strong knowledge of estate planning & trusts
Ability to work independently with excellent communication skills
If you would be interested in knowing more about this Stoke-on-Trent based Private Client Solicitor role, please contact Jenny Vickerstaff on 0161 831 8666 or email jenny.vickerstaff@saccomann.com....Read more...
Principal Duties:
Assist with the administration of the Revs & Bens System.
Assist with the Investigation any issues within any supported Revs & Bens systems.
Assist with any upgrades or project work.
Using ICT systems in completing your duties, including Word, Excel, and Outlook as well as internal systems.
Undertake training within the wider service to assist with development within the role.
Secondary Duties:
To participate in Council programmes of in-service training as a trainee and when required as a trainer facilitator.
To undertake such other duties and responsibilities of an equivalent nature as may be determined from time to time by the Service Head (or nominated representative) in consultation with the postholder (and if he/she so wishes, with his/her Trade Union representative).
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Progression offered to the correct candidate.Employer Description:Rochdale Council builds success and prosperity with our citizens and partners, whilst protecting our vulnerable people.Working Hours :37 Hours per week - Monday to Friday. Shifts to be confirmed.Skills: Communication skills,Team working,committed to gaining skills,Proud,Passionate,Pioneering and Open....Read more...
Manage the MRP driven Purchase Suggestions for the purchase of goods and services.
• Action MRP exception messages, schedule ins/out and cancellations in a timely manner.
• Progress overdue orders on a weekly basis.
• Ensure latest projected supply dates from vendors are maintained accurately on the ERP system to ensure production lines of balance are accurate.
• Manage the Supplier relationships including Quality and Supply issues.
• Improving supplier Performance and building a successful Supply Chain.
• Send out Open Order Books to select Suppliers monthly.
• Maintain regular communication with the Production Team, giving updates on overdue materials.Training:L3 Business Administration Apprenticeship. https://www.instituteforapprenticeships.org/apprenticeship-standards/st0070-v1-0Training Outcome:Progression to Full Time employment.Employer Description:David Hart Aerospace Pipes Limited manufactures pipes and ducts in aluminium, titanium, nimonic alloys and stainless steels predominantly for the aerospace industry, but also for the motorsport (F1) sector. Based in Downton and formed in 1999, our continued growth has been secured through the next decade by the winning of substantial new business. We are currently recruiting for a Junior Buyer:Working Hours :Monday to Friday including day release for collegeSkills: Administrative skills,Attention to detail,Communication skills,Customer care skills,IT skills,Number skills,Organisation skills,Team working....Read more...
Supporting the general manager with all things business related
Working with the Operations Team to ensure all requests are planned and carried out in a timely manner
Reports are maintained, filed and billed correctly
Responding to and fielding requests from multiple stakeholders
Ensuring Health and Safety throughout
Training:The successful applicant will complete and obtain a Level 3 Business Administrator Apprenticeship through Vocate Training.
You will be taught through:
4-6 Weekly 1-2-1 Sessions with your tutor
20% Off The Job Training
The course is a 12-18 month programme
Training Outcome:
A full time position is expected following successful completion of the apprenticeship
The administration role may be a gateway to further career opportunities, such as management or senior support roles
Employer Description:We offer a complete mechanical & electrical design, build & commission service, specialising in the interior fit out sectors. Our nationwide project team have the capabilities to take your project from conception right through to completion and deliver projects to the highest standards in the industry. This is a fantastic opportunity to get into the construction industry.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Patience....Read more...
Our warehouse contains rainwater goods and construction cladding.
Warehouse duties included:
Checking stock in on delivery
Checking stock out for operatives
Stock-taking
Housekeeping - keep all areas clean and up to Health & Safety standards
Office Administration:
Order stock from suppliers
Use of Microsoft Word and Excel for other duties
Training:
Supply Chain Warehouse Operative Level 2
End Point Assessment
Work Based Training
Monthly one-to-one Tutor Sessions
Functional Skills Training (if required)
Training Outcome:Progression to overall responsibility of material procurement and logistics upon completion of the apprenticeship for the right candidate.Employer Description:With over 50 years of experience in the industry, we have built a reputation for excellence and innovation. At our company, we value integrity and transparency. We are 100% committed to maintaining open and honest communication with our clients, ensuring they are fully informed at every step of the process. Our customer service team is always ready to answer any questions and address any concerns.Working Hours :Monday - Friday, 7:30am - 4:30pm, (with an hour for lunch, which can be flexible)Skills: Number skills,Team working,Physical fitness,Knowledge of Word & Excel,Conscientious,Friendly,Keen to Learn,Efficient....Read more...
Communicating over the telephone with customers, clients and colleagues
Managing email inboxes
Organise and report data
Managing in-house computer systems
Answering incoming calls to the office
Use of bespoke software
Any other admin duties as requested
Responding to emails
Assisting team members with tasks
Arranging meetings
General upkeep of company records
Supporting manager with tasks
Upkeep of company spreadsheets
Assisting the other team members with lettings compliance
Any other admin duties as requested
Training:
Level 3 Business Administration Apprenticeship Standard
Training is delivered through remote delivery into the workplace, so access to a laptop is essential
Training Outcome:
After successful completion of the apprenticeship there is opportunity to progress into a full-time assistant role with the company
Employer Description:Robertsons property solutions is an innovative, independent estate agency based in Southampton which is built on the foundations of an honest, tailored and proactive approach to selling property without compromising on high levels of customer service.Working Hours :Shifts will be discussed at interview stage.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative....Read more...
Responsibilities:
Supporting compliance and document checks
Processing payroll-related duties
Conducting right-to-work and ID checks
Maintaining spreadsheets and databases
Assisting with onboarding paperwork
Handling emails and phone calls professionally
Organising digital files and records
Supporting general admin tasks across the office
Assisting with reporting and data entry
Training:Teaching and learning the skills, knowledge and behaviours within Business Administration.Training Outcome:Upon successful completion of the apprenticeship, there may be an opportunity to progress into a full-time role, with the potential to grow within the company.Employer Description:Your Recruiters is a dynamic, multi-sector recruitment agency committed to delivering real value through genuine connections. We believe that by embracing diversity and inclusion, we can offer innovative recruitment solutions for both candidates and clients. We also buck the industry trend by excelling at internal recruitment and retention, creating a strong team culture where everyone thrives. Our focus on developing and retaining top recruiters ensures our clients and candidates benefit from expertise, consistency, and long-term partnerships that drive exceptional results.Working Hours :8:30 a.m. - 5 p.m. Mon - Fri (1 hour lunch break).Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Number skills,Organisation skills,Problem solving skills,Team working....Read more...
Answering emails and messages
Using online selling platforms
Using stock managements systems
Stock control
Merchandising
Selecting
Packing
Using postal/courier sites
Social media
Adding to and managing spreadsheets
Filing
With this position there will be an element of finance, this training will be supported by the employer
Training:Level 3 Business Administration Apprenticeship.
Training is delivered remotely into the workplace so access to a laptop is required. Training Outcome:For the right person there is opportunity to progress into a full-time role with the employer. Employer Description:We are a high-quality provider of home care services for people of all ages. We are available 24 hours a day, 365 days a year and are passionate about providing our clients with the best possible care in a way that suits their lifestyle.
At Calderdale HomeCare we understand that there may be times when we all need a bit of extra help, but we also understand that for most, independence is the most important factor.Working Hours :Shifts will be discussed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative....Read more...
Learn how to process payroll and expenses in accordance with HMRC regulations, legislation and internal company policies
Run weekly reports from the HR system Success Factors and updating the payroll system with any changes identified
Monitoring sickness and other statutory payments and making the necessary amendments to pay
Opting employees into the pension scheme after the postponement period
Downloading of tax codes and pension opts outs
Processing of real time information submissions to the revenue (FPS and EPS)
Processing of the payroll calculation
Maintaining the payroll queries inbox
Training:
Payroll Administrator Level 3
Office-based with one day a week for apprenticeship training
Training Outcome:To complete a level 3 qualification in Payroll Administration in order for them to progress to become a Payroll Officer so that they can process payroll and expenses payments runs.Employer Description:Seetec’s purpose is to help the people and organisations we work with to achieve sustained and purposeful growth. We thrive on their success.Working Hours :Monday to Thursday 8:30am to 5pm, Friday 8:30am to 4:30pm (1-hour lunch break)Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills....Read more...
Using University IT systems, enter data into relevant databases, ensuring information is checked for errors against source data.
Provide basic administration support such as filing, filling envelopes, mailing out, photocopying, and scanning forms.
Co-operate with and provide basic support to colleagues to contribute towards work objectives.
Providing cover in reception areas and/or greeting and providing guidance to visitors and giving and receiving basic information.
Prioritise daily work to ensure essential work is completed in time and to appropriate standards.
Follow established ordering and monitoring procedures to ensure adequate stocks of consumables are maintained.
Liaise with visitors and colleagues to receive and pass on information in a courteous manner
Solve basic problems that occur on a daily/regular basis, using pre-prepared responses or material.
Undertake internal training as required.
Training Outcome:Whilst a permanent role cannot be guaranteed the majority of apprentices gain open ended employment.Employer Description:Bristol University is one of the most popular and successful universities in the UK, ranked 54th in the world in the QS World University Rankings 2025.
https://bristol.ac.uk/inclusion/diversify-your-workforce/join-us/ (opens in new tab)Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
An exciting opportunity has arisen for a Practice Administrator / Veterinary Nurse to join an independent veterinary practice. This role offers a salary range of £11.44 - £13.50 per hour for 37-40 hours work week and benefits.
As a Practice Administrator / Veterinary Nurse, you will be managing all aspects of staff leave, including holiday, sickness, and other absences.
You will be responsible for:
? Monitoring outstanding payments and actively following up on overdue accounts.
? Handling supplier invoices and ensuring payments are processed efficiently.
? Supporting the insurance claims process by coordinating with the clinical team to ensure accurate submissions.
? Assisting with broader financial tasks and administration alongside the accounting team.
? Liaising with external accountants to coordinate payroll processing and ensure timely payments.
? Monitor and manage sick leave, absence leave, and holiday entitlement for all staff.
? Process and pay invoices to external suppliers and vendors.
What we are looking for:
? Previously worked as a Veterinary Nurse, Practice administrator, Practice Manager, Receptionist, Clinical Administrator, Clinic Administrator, Veterinary, VET Nurse, Veterinary Administrator or in a similar role.
? Ideally have experience in veterinary industry.
? Strong spreadsheets and data management skills.
? Excellent organisational and multitasking abilities and effective communication and interpersonal skills.
? Valid UK driving licence.
What's on offer:
? Competitive salary
? Employee discount
? Overtime, weekend availability
? A supportive and friendly work environment
? Opportunities for professional development
Apply now for this exceptional Veterinary Nurse opportunity to contribute your expertise in a caring veterinary practice.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be act....Read more...
An exciting opportunity has arisen for a Practice Administrator / Veterinary Nurse to join an independent veterinary practice. This role offers a salary range of £11.44 - £13.50 per hour for 37-40 hours work week and benefits.
As a Practice Administrator / Veterinary Nurse, you will be managing all aspects of staff leave, including holiday, sickness, and other absences.
You will be responsible for:
? Monitoring outstanding payments and actively following up on overdue accounts.
? Handling supplier invoices and ensuring payments are processed efficiently.
? Supporting the insurance claims process by coordinating with the clinical team to ensure accurate submissions.
? Assisting with broader financial tasks and administration alongside the accounting team.
? Liaising with external accountants to coordinate payroll processing and ensure timely payments.
? Monitor and manage sick leave, absence leave, and holiday entitlement for all staff.
? Process and pay invoices to external suppliers and vendors.
What we are looking for:
? Previously worked as a Veterinary Nurse, Practice administrator, Practice Manager, Receptionist, Clinical Administrator, Clinic Administrator, Veterinary, VET Nurse, Veterinary Administrator or in a similar role.
? Ideally have experience in veterinary industry.
? Strong spreadsheets and data management skills.
? Excellent organisational and multitasking abilities and effective communication and interpersonal skills.
? Valid UK driving licence.
What's on offer:
? Competitive salary
? Employee discount
? Overtime, weekend availability
? A supportive and friendly work environment
? Opportunities for professional development
Apply now for this exceptional Veterinary Nurse opportunity to contribute your expertise in a caring veterinary practice.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be act....Read more...
Business Support:
Provide administrative support to Council officers, as and when required.
Open and stamp post, and frank and record outgoing post.
Compose standard letters/emails.
To assist with the filing and archiving of Council documents, as directed by senior officers, including handling the deletion of data in line with GDPR.
Order stationery and monitor stock levels.
Prepare cash floats, and process and input cash sheets.
Receive payments for hire of facilities and any other payments made at the office.
Assist with basic finance functions, such as the reconciliation of income
Monitor levels of forms and information leaflets, printing further copies as required.
Coordinate arrangements for and supervise work experience students and volunteers in the Council officers, completing all required documentation and reports.
Reception Desk / Customer Contact:
Cover the council office reception desk and telephone lines during opening hours (9am - 12pm / 1pm - 4.30pm (Mon-Thu) & 4pm (Fri)), being the first point of contact for visitors or telephone callers to the Council.
Manage the council’s Admin inbox, responding to enquiries / forwarding emails to relevant officers as necessary.
Coordinate requests for memorial plaques / benches / trees, working with the Amenities Manager to fulfil these.
Meet with prospective hirers to discuss requirements and give tours of Council premises, where required.
Communications & Marketing:
Assist with the running of the council’s social media accounts, including designing and scheduling posts.
Monitor and collate a record of press coverage relating to the council
Assist with the design and production of marketing materials, including posters and signage
Support the publication of press releases and news items on the Council’s website
Provide support for the organising of the council’s public events
Maintain the council’s noticeboards
Assist the Communications & Events Manager in any other way they deem required to support the council’s marketing and communications functions
Other Information:
Carry out all duties whilst ensuring the Health and Safety of resources within the post holder’s responsibility, ensuring that personal responsibilities of Health and Safety, as laid down in the Health and Safety at Work Act, are followed.
Maintain the highest levels of discretion and confidentiality.
Maintain the standards of service set by the Council.
Commit to Woodley Town Council’s inclusivity policy and values, treating colleagues and customers with dignity and respect.
Training:You will attend 1x face to face lesson at Chiltern Training, once a month. The rest of your time will be spent working in your placement gaining hands on experience in the sector.
(5th Floor, One Valpy, 20 Valpy Street, Reading RG1 1AR).Training Outcome:
Upon completion of your Business Administration apprenticeship and with experience in this sector, you could progress from business support officer to supervisor or office manager.
You could also move into other departments, like IT, payroll, or accounting.
With further training, you could specialise in an area like legal, financial, or medical administration, become a personal assistant or executive officer.
Employer Description:As the town has grown so have the services provided by the Town Council. The Town Council is responsible for a number of parks and open spaces, play areas, allotments, community halls, street lighting and bus shelters, planning consultation, The Oakwood Centre, including the Alan Cornish Theatre, and Woodford Park Leisure Centre. The Council also gives grants to local community organisations and individuals and represents residents on wider issues.Working Hours :Monday - Thursday, 9.00am - 5.00pm.
Friday, 9.00am - 4.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Initiative,Interpersonal skills,Tact,Competent Microsoft user....Read more...
You will be working in a modern office environment, with a relaxed dress code, and a team that is here to support you in your career and personal development that could lead to other specialist roles within our business. Become a digital champion within your role, utilising our range of systems available to you.
Answering calls through our telephony system from policyholders or third parties, using our advanced systems to deal with queries. No sales involved
Using digital and verbal communications to support both internal and external customers
Supporting and resolving customer requirements for changes on policies and submitting work requests to the back-office team through our digital platforms, to ensure that customers are fully informed and necessary documents are sent
Identifying, logging, and resolving complaints from policyholders or third parties through our various systems
Keeping up to date with process changes, system updates and policies, including IT Security and GDPR regulations
Training:Customer Service Specialist Level 3.
The programme’s delivered in 6 modules across 13-months. Each module consists of three components, based on our learning methodology:
Ignite: Online activities that participants complete before the Masterclasses, helping to engage them in the topic. Approximately 3 hours per module
Immerse: Masterclasses where participants get the opportunity to bring what they learn to life with practical activities and interact with other learners. 6 x ½-Day Masterclasses.
Impact: Activities completed after the masterclass to help participants reflect upon their learning. They are also designed to capture evidence of the knowledge that has been gained, and the skills and behaviours that have been embedded. This helps to build the portfolio of evidence that participants need for their End-Point Assessment. The time requirement varies depending on the complexity of the activities per module but equates to roughly 4 hours per month.
The total duration of the apprenticeship including the End-Point Assessment is 15 months.
You will receive 1-2-1 coaching from your Instep tutor. Training Outcome:There are many exciting career pathways available within the organisation following successful completion of your apprenticeship. This maybe in Customer Services and other specialist roles in Diligenta. Employer Description:Diligenta is a market leader in the Life and Pensions sector, providing administration services to many of the best-known financial services companies in the UK. We provide services to one in four of the UK’s population administering more than 23 million policies, providing a wide range of services including Customer Services, IT and Change Management to major life and pensions insurers.
Our aim is to be acknowledged as the 'best in-class’ platform-based Life and Pensions Administration Service provider and drive a culture that is founded on positive change, diversity and people development. We aim to solve problems clients can't solve themselves, through our exceptional services and diverse platforms, all of which gives us our distinct personality.
Our extensive digital platforms allow us to provide the excellent customer experience which is at the heart of everything we do. We also believe that providing an excellent employee experience is just as important. We care about the moments that matter and work at delivering diverse solutions every day.
We at Diligenta believe that a diverse mix of talented and ambitious people helps us better understand and respond to our client customer needs. Working in customer facing roles can be extremely rewarding, and by using a range of digital platforms to find the optimum solution for your customer, you can help people achieve goals and play a direct role in the success of the businesWorking Hours :Monday - Friday shift are between 9am and 7pm - for example 9am - 5pm, 10am - 6pm, 11am - 7pmSkills: Communication skills,IT skills,Customer care skills,Problem solving skills,Administrative skills,Non judgemental,Patience,Desire to learn....Read more...
Our client is a well-respected traditional law firm with a strong regional presence who are seeking a senior Private Client Fee Earner to work in their Derby office. The Private Client Team have a fantastic reputation and have won awards over the last few years for their work. So if you are an experienced Private Client Fee Earner, keep on reading to find out more. This vacancy has come about due to a team restructure with the Senior Fee Earner stepping into the Head of Department role, therefore the team are looking to find a new talented Private Client Fee Earner. You will be managing a busy and diverse caseload of Private Client Matters including Wills, Probate, Estate Administration, Deeds of Variation, Care of Elderly, Lasting Powers of Attorney, Court of Protection/Deputyship Orders and Trusts. There is a full support team on hand to help you with the more administrative aspects of the role. If you are a Solicitor, Chartered Legal Executive or STEP qualified individual with several years of running a diverse Private Client caseload, the firm would certainly like to hear from you. Alternatively, if you are a non-qualified Private Client Fee Earner, but with plenty of experience in this area of law, please do still apply. If you are interested in this Private Client Fee Earner role in Derby, then please get in touch with Vicky Cavendish on 0113 236 6713 to find out more information or if you’ve a CV to hand please submit this for review.....Read more...
