Legal Assistant (Conveyancing) Location: Chesterfield
Experience Required: Ideally a minimum of 2 years experience in a legal assistant role
Role Overview We are seeking a career-focused Legal Assistant to join our Chesterfield office. The successful candidate will support fee earners within the conveyancing team, assisting with the day-to-day management of sale, purchase, remortgage, and transfer/assent files, while delivering a high standard of client care.
Key Responsibilities
- Handling incoming calls from estate agents and Independent Financial Advisers (IFAs)
- Dealing with general client and third-party updates by telephone and email
- Setting matters up for completion and assisting with exchanges and completions
- Managing the day-to-day running of sale files, remortgages, and transfers/assents, with appropriate supervision depending on experience and training
- Assisting fee earners with purchase files as required
- Taking client payments over the phone when required
- Processing incoming and outgoing monies via the case management system
- Taking new client enquiries and providing quotes by phone and online, as instructed
- Accurately recording sources of business and reasons for non-instruction
- Assisting with post-completion work as required
- Preparing correspondence and documents using visual files
- Administering team filing, including daily filing responsibilities
- Preparing outgoing mail and enclosures for despatch
- Arranging copying and document reproduction
- Providing guidance and support to junior and temporary assistants when required
- Attending to clients both in person and by telephone, delivering professional, efficient, and friendly service in line with the firms client care standards
- Liaising with external contacts by telephone and providing a consistently high level of service
Skills and Experience Required
- At least 2 years experience in a legal assistant or similar role (conveyancing experience preferred)
- Strong organisational and time-management skills
- Excellent communication skills, both written and verbal
- Confident telephone manner and ability to deal professionally with clients and third parties
- Ability to work effectively as part of a team and under supervision
- Good attention to detail and accuracy
- Experience using a case management system
- A proactive, professional, and client-focused approach
If you are interested in the above Conveyancing role, please call Sam on 01213681833 or forward your most recent CV to s.oliver@clayton-legal.co.uk.
Clayton Legal recruits for law firms and in house departments across the UK. Our pedigree and service levels give those looking to move in the legal market and law firms looking to recruit a refreshingly different recruitment experience. You will work with experienced professionals, dedicated to your success. Take a look at our website www.clayton-legal.co.uk for our latest blogs and legal news and to keep up to date with current vacancies.....Read more...
Customer Services Executive required to join an industrial engineering aftersales support team who support industrial capital equipment customers and maximise account revenue.
Requirements
Engineering Equipment after sales support experience.
School qualification or office based apprenticeship.
Role
Ensuring our customers have the best equipment ownership experience possible.
Develop a relationships with customers, understand their business industry and sell the appropriate services.
Upgrade and renew service and support contracts.
Own first line customer contact, telephone, email or other.
Relay customer service requirements efficiently to the Field Service Team.
Generate new Installation documentation for the service team.....Read more...
Customer Services Executive required to join an industrial engineering aftersales support team who support industrial capital equipment customers and maximise account revenue.
Requirements
Engineering Equipment after sales support experience.
School qualification or office based apprenticeship.
Role
Ensuring our customers have the best equipment ownership experience possible.
Develop a relationships with customers, understand their business industry and sell the appropriate services.
Upgrade and renew service and support contracts.
Own first line customer contact, telephone, email or other.
Relay customer service requirements efficiently to the Field Service Team.
Generate new Installation documentation for the service team.....Read more...
Customer Services Executive required to join an industrial engineering aftersales support team who support industrial capital equipment customers and maximise account revenue.
Requirements
Engineering Equipment after sales support experience.
School qualification or office based apprenticeship.
Role
Ensuring our customers have the best equipment ownership experience possible.
Develop a relationships with customers, understand their business industry and sell the appropriate services.
Upgrade and renew service and support contracts.
Own first line customer contact, telephone, email or other.
Relay customer service requirements efficiently to the Field Service Team.
Generate new Installation documentation for the service team.....Read more...
A leading provider of industrial equipment is looking for an Aftersales Consultant to consult existing customers on equipment services offers.
Requirements
Sales experience, preferably in capital equipment or the manufacturing industry.
The ideal candidate will have Engineering Equipment after sales experience.
Role
Ensuring our customers have the best equipment ownership experience possible.
Develop a relationships with customers, understand their business industry and sell the appropriate services.
Upgrade and renew service and support contracts.
Own first line customer contact, telephone, email or other.
Relay customer service requirements efficiently to the Field Service Team.
Generate new Installation documentation for the service team.
....Read more...
Full Description: -
Responsible for answering and actioning patient inbound calls within designated timeframes in a professional and polite manner
Book clinics/appointments and manage cancellations or amendments in a timely manner
Organise interpreters and transport to support clinical appointments
Enter and retrieve patient electronic data ensuring all details are accurately recorded, whilst maintaining integrity.
Provide accurate confirmation of appointments to patients
Work with telephone equipment and computer software which are used to support the SPA service
Manage the department’s generic inbox ensuring all incoming mails/queries are answered and actioned within agreed timescales.
Generate clinic letters, reports, correspondence, and other documents are generated and sent within agreed time scales and to agreed standards
Act as a team player to support the department and service delivery to achieve daily targets and provide an excellent customer services experience to patients in the community.
Work with colleagues to ensure service information provided to referrers and patients are correct and up to date
Communicate effectively by competent use of email, telephone, written and face-to-face communication according to guidelines and customer care standards
Participate in SPA team meetings, including taking minutes.
Undertake audits and surveys as requested
Training Outcome:You can potentially go into roles such as:
Admin Team Co-ordinator
Senior Administrator
Admin Team Lead
Employer Description:CLCH is London’s largest community organisation providing community services within 11 boroughs of London and a large part of Hertfordshire. The range of services offered are Podiatry, Tissue Viability, Falls Prevention, Diabetes, Neuro-Rehab, Learning Disability and Autism and much more. It is a close-knit community in terms of a workplace with plenty of mentoring and coaching support available from peers and managers within the Trust.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Analytical skills,Logical....Read more...
Responsible for answering and actioning patient inbound calls within designated timeframes in a professional and polite manner
Book clinics/appointments and manage cancellations or amendments in a timely manner
Organise interpreters and transport to support clinical appointments
Enter and retrieve patient electronic data ensuring all details are accurately recorded, whilst maintaining integrity.
Provide accurate confirmation of appointments to patients
Work with telephone equipment and computer software which are used to support the SPA service
Manage the department’s generic inbox ensuring all incoming mails/queries are answered and actioned within agreed timescales.
Generate clinic letters, reports, correspondence, and other documents are generated and sent within agreed time scales and to agreed standards
Act as a team player to support the department and service delivery to achieve daily targets and provide an excellent customer services experience to patients in the community.
Work with colleagues to ensure service information provided to referrers and patients are correct and up to date
Communicate effectively by competent use of email, telephone, written and face-to-face communication according to guidelines and customer care standards
Participate in SPA team meetings, including taking minutes. Undertake audits and surveys as requested
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
You can potentially go into roles such as -Admin Team Co-ordinator, Senior Administrator, Admin Team Lead
Employer Description:CLCH is London’s largest community organisation providing community services within 11 boroughs of London and a large part of Hertfordshire. The range of services offered are Podiatry, Tissue Viability, Falls Prevention, Diabetes, Neuro-Rehab, Learning Disability and Autism and much more. It is a close-knit community in terms of a workplace with plenty of mentoring and coaching support available from peers and managers within the Trust.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,Organisation skills,Attention to detail....Read more...
Automotive Service Advisor
Job Title - Automotive Service Advisor
Salary up to £36000 per annum
Hours Monday to Friday
Location - Slough
We are working with an established commercial vehicle workshop that are looking to add to their existing team with the addition of an Automotive Service Advisor.
Whats on Offer?:
- Increased holiday allowance, further increased with service.
- Full Brand Training
- Employee benefits package
- Supportive and collaborative work environment
- Career growth potential within a reputable company
- Enhanced Overtime Rates
Automotive Service Advisor job role:
- The role will include answering telephone calls
- Taking service bookings to ensure the workshop is fully booked
- Maintaining the vehicle service planners
- Invoicing and taking cash payments
- Updating customers on vehicle repair progress.
The successful Automotive Service Advisor will have:
- Work well as a member of a successful team
- Be comfortable talking to customers and ideally have a background in the motor industry.
- A working knowledge of Kerridge ADP would be advantageous but is not crucial.
- Need to be computer literate and be comfortable with MS Office products.
If you are interested in finding out more get in contact with John Barnes on 07955 081 481, email john@holtrecruitment.com or send us your CV by Clicking Apply Now!....Read more...
Automotive Service Advisor
Job Title - Automotive Service Advisor
Salary up to £35000 per annum
Hours Monday to Friday + 1 in 3 Saturday Mornings
Location - Dartford
We are working with an established commercial vehicle workshop that are looking to add to their existing team with the addition of an Automotive Service Advisor.
Whats on Offer?:
- Increased holiday allowance, further increased with service.
- Full Brand Training
- Employee benefits package
- Supportive and collaborative work environment
- Career growth potential within a reputable company
- Enhanced Overtime Rates
Automotive Service Advisor job role:
- The role will include answering telephone calls
- Taking service bookings to ensure the workshop is fully booked
- Maintaining the vehicle service planners
- Invoicing and taking cash payments
- Updating customers on vehicle repair progress.
The successful Automotive Service Advisor will have:
- Work well as a member of a successful team
- Be comfortable talking to customers and ideally have a background in the motor industry.
- A working knowledge of Kerridge ADP would be advantageous but is not crucial.
- Need to be computer literate and be comfortable with MS Office products.
If you are interested in finding out more get in contact with John Barnes on 07955 081 481, email john@holtrecruitment.com or send us your CV by Clicking Apply Now!....Read more...
Receiving incoming emails and distributing to colleagues
Processing delivery notes
Answering the telephone/taking messages
Producing quotations for clients
Liaising with clients, colleagues, and suppliers daily
Using Excel spreadsheets
Ordering stock
Data entry
Applicants must have good IT skills and knowledge of Microsoft Excel, Word, and Outlook.Training:Business Administration Level 3 apprenticeship.
Will be required to attend Access Training - 1 day per month at Team Valley, Gateshead for day release.Training Outcome:This position offers the opportunity of long-term employment with progression for the right applicant.Employer Description:Data Fire & Security was established in January 2011 and is a modern, forward-thinking company developing new and innovative ideas to protect our customers and their premises. We are continually seeking and testing the best quality products on the market and pride ourselves on employing qualified, dedicated staff who offer the highest levels of customer service. Our services include the design, installation and maintenance of fire detection systems, intruder alarms, IP CCTV, access control, door entry systems and structured data cabling.Working Hours :Monday to Friday 8.30am - 4.00pm with 30-minutes lunch - 35 hours per week.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Initiative,• Be computer literate,Good telephone manner....Read more...
Excellent opportunity working for an established shipping company with 50 years of experience in the maritime industry. You will be part of a busy and energetic Customer Service Department, which communicates directly with our customers and other departments within Evergreen Marine (UK) Ltd. There are four customer service sections in total, each with their own unique job functions. We are currently hiring for an Apprentice to join our Customer Service Department, Export Section.
Customer Services Import - (Charges, Invoicing, Docs & ETA’s):
Import manifest production and despatch
Import cargo release via merchant, carrier or agent haulage
Import haulage booking
Invoicing
Responding to import invoice queries
Import OBL receipt
VIP customer credit control
Handling telephone enquiries
Training:Training includes:
Customer Service Practitioner at Level 2
Training Outcome:Possible position available upon completion.Employer Description:One of the largest international shipping container company in the world with a big focus on its customers as well as environment protection.Working Hours :Monday - Friday, working hours TBCSkills: Communication skills,IT skills,Team working,Organisation skills....Read more...
An exciting opportunity has arisen for a Parts Advisor / Parts Controller to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions.
As a Parts Advisor / Parts Controller, you will be supporting the timely repair and maintenance of customer vehicles.. This full-time role offers salary range of £28,000 - £32,000 plus up to £3,000 bonus.
You will be responsible for:
? Supporting the timely repair and maintenance of customer vehicles.
? Assisting retail and trade customers, both face to face and over the telephone.
? Identifying, ordering and supplying appropriate parts and consumables.
? Monitoring order progress and managing delivery times.
? Keeping technicians and customers informed with accurate updates.
What we are looking for:
? Previously worked as a Parts Advisor, Parts Coordinator, Parts Specialist, Parts Controller, Service Advisor, Parts Adviser, Service Receptionist, Service Administrator or in a similar role.
? Experience within the commercial vehicle parts sector.
? A recognised qualification or demonstrable technical expertise.
? Excellent customer service and sales skills.
? Team player with strong communication abilities.
Shifts:
? Monday - Friday: 9:00am - 6:00pm
? Alternative Saturdays: 8:00am - 12:00pm
What's on offer:
? Competitive salary
? 30 days holiday including bank holidays
? Employer Statutory Pension Scheme
? Free Class IV MOT per year
? Mental Health First Aiders
? Referral bonus
? Personal Accident Scheme
? Corporate uniform provided
? Cycle to work scheme
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text messag....Read more...
An exciting opportunity has arisen for a Parts Advisor / Parts Coordinator to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions.
As a Parts Advisor / Parts Coordinator, you will be supporting the timely repair and maintenance of customer vehicles.. This full-time role offers salary range of £28,000 - £32,000 plus up to £3,000 bonus.
You will be responsible for:
? Supporting the timely repair and maintenance of customer vehicles.
? Assisting retail and trade customers, both face to face and over the telephone.
? Identifying, ordering and supplying appropriate parts and consumables.
? Monitoring order progress and managing delivery times.
? Keeping technicians and customers informed with accurate updates.
What we are looking for:
? Previously worked as a Parts Advisor, Parts Coordinator, Parts Specialist, Parts Controller, Service Advisor, Parts Adviser, Service Receptionist, Service Administrator or in a similar role.
? Experience within the commercial vehicle parts sector.
? A recognised qualification or demonstrable technical expertise.
? Excellent customer service and sales skills.
? Team player with strong communication abilities.
Shifts:
? Monday - Friday: 9:00am - 6:00pm
? Alternative Saturdays: 8:00am - 12:00pm
What's on offer:
? Competitive salary
? 30 days holiday including bank holidays
? Employer Statutory Pension Scheme
? Free Class IV MOT per year
? Mental Health First Aiders
? Referral bonus
? Personal Accident Scheme
? Corporate uniform provided
? Cycle to work scheme
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text mess....Read more...
An exciting opportunity has arisen for a Parts Advisor / Parts Specialist to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions.
As a Parts Advisor / Parts Specialist, you will be supporting the timely repair and maintenance of customer vehicles.. This full-time role offers salary range of £28,000 - £32,000 plus up to £3,000 bonus.
You will be responsible for:
? Supporting the timely repair and maintenance of customer vehicles.
? Assisting retail and trade customers, both face to face and over the telephone.
? Identifying, ordering and supplying appropriate parts and consumables.
? Monitoring order progress and managing delivery times.
? Keeping technicians and customers informed with accurate updates.
What we are looking for:
? Previously worked as a Parts Advisor, Parts Coordinator, Parts Specialist, Parts Controller, Service Advisor, Parts Adviser, Service Receptionist, Service Administrator or in a similar role.
? Experience within the commercial vehicle parts sector.
? A recognised qualification or demonstrable technical expertise.
? Excellent customer service and sales skills.
? Team player with strong communication abilities.
Shifts:
? Monday - Friday: 9:00am - 6:00pm
? Alternative Saturdays: 8:00am - 12:00pm
What's on offer:
? Competitive salary
? 30 days holiday including bank holidays
? Employer Statutory Pension Scheme
? Free Class IV MOT per year
? Mental Health First Aiders
? Referral bonus
? Personal Accident Scheme
? Corporate uniform provided
? Cycle to work scheme
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text messag....Read more...
An exciting opportunity has arisen for a Commercial Vehicle Parts Advisor to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions.
As a Parts Advisor, you will be supporting the timely repair and maintenance of customer vehicles.. This full-time role offers salary range of £28,000 - £32,000 plus up to £3,000 bonus.
You will be responsible for:
? Supporting the timely repair and maintenance of customer vehicles.
? Assisting retail and trade customers, both face to face and over the telephone.
? Identifying, ordering and supplying appropriate parts and consumables.
? Monitoring order progress and managing delivery times.
? Keeping technicians and customers informed with accurate updates.
What we are looking for:
? Previously worked as a Parts Advisor, Service Advisor, Service Adviser, Service Receptionist, Service Administrator or in a similar role.
? Experience within the commercial vehicle parts sector.
? A recognised qualification or demonstrable technical expertise.
? Excellent customer service and sales skills.
? Team player with strong communication abilities.
Shifts:
? Monday - Friday: 9:00am - 6:00pm
? Alternative Saturdays: 8:00am - 12:00pm
What's on offer:
? Competitive salary
? 30 days holiday including bank holidays
? Employer Statutory Pension Scheme
? Free Class IV MOT per year
? Mental Health First Aiders
? Referral bonus
? Personal Accident Scheme
? Corporate uniform provided
? Cycle to work scheme
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is imp....Read more...
Communicate with customers and internal stakeholders via telephone, email, and other communication channels to address enquiries in a timely and professional manner
Take bookings, respond to customer queries, and escalate issues where necessary
Ensure accurate and timely entry of customer information into internal systems
Work collaboratively as part of the team to deliver excellent customer service and resolve issues effectively
Support general administrative tasks as required, such as filing, data entry, and document handling
Assist with other reasonable duties as needed to support the team and business operations
Training Outcome:
This is a fantastic opportunity to gain practical, hands-on experience while working towards a Level 2 Customer Service Apprenticeship qualification
Employer Description:We've been in place since 2007 and have years of experience in recruiting for local and national companies. We work with both job seekers and employers to get people into sustainable employment.Working Hours :Monday - Friday, 09:00 - 17:00 (30-minute unpaid break)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Giving customers top-notch advice
Giving customers a warm welcome to the store
Dealing with orders
Efficiently answer telephone calls to the store
Advising customers their hearing aids/glasses are ready or delayed as appropriate
Training:
Level 2 Customer Service Practitioner Apprenticeship Standard
Functional Skills in maths and English (if required)
Blended on/off-the-job training and location to be confirmed
Training Outcome:At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles.Employer Description:Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family run business, continuing to go from strength to strength and proud of it.Working Hours :Days and shifts to be confirmed - full-time to include weekend working.Skills: Communication skills,Organisation skills,Administrative skills,Team working....Read more...
Support Coordinator – Learning Disabilities Supported Living (Blackpool)
We are recruiting for an experienced Support Coordinator to join a high-quality supported living service for adults with learning disabilities and autism in Blackpool. This is a key operational role, supporting the management of the service and ensuring individuals receive consistent, person-centred support that promotes independence and quality of life.
About the role as a Support Coordinator:
You will support the Registered/Service Manager with the operational management of the service, ensuring support is responsive to the needs, preferences, and aspirations of the people supported and their families.
Key responsibilities include:
Supporting the day-to-day operational management of a supported living service
Ensuring individuals receive personalised, person-centred support
Leading and supporting staff to build warm, trusting relationships that promote emotional wellbeing
Encouraging individuals to express their views, make choices, and take part in planning and decision-making
Promoting rights, inclusion, and access to community opportunities
About you as a Support Coordinator:
Experience working with adults with learning disabilities and/or autism
Experience in a senior support, support coordinator, or similar role
Strong organisational, communication, and leadership skills
Ability to coach and support staff effectively
Flexible approach to working hours, including evenings and weekends
Commitment to person-centred and values-led support
Hours of Work and Pay:
Full-time hours: 37.5 hours per week
Worked flexibly on a rota, including evenings and weekends, in line with service needs
Pay rate: up to £14.05 per hour
For more information or to apply, please contact:
Neave Winterbourne – Recruitment Consultant Telephone: 01189 485555 Email: nwinterbourne@charecruitment.com....Read more...
Roles and Responsibilities:
Handle high-volume inbound calls (approximately 150 per day), processing customer orders accurately and efficiently
Respond to customer queries and provide detailed product information when required
Conduct proactive outbound calls to existing customers and cold calls to potential customers to drive sales and engagement
Ensure total customer satisfaction by understanding and addressing individual business needs
Manage an assigned customer base, maintaining strong relationships and delivering excellent service
Grow profitability within your designated area, working collaboratively with office-based colleagues and external Business Development Managers
Training:Training with Milton Keynes College. Ongoing training, support and development with the employer.Training Outcome:
Full support and training from experienced team members
Dedicated time to complete apprenticeship learning and assignments
Opportunity to gain a qualification in Customer Service
A friendly and inclusive team environment
Employer Description:A leading regional tyre distributor based in Aylesbury (with an additional hub in Potters Bar), supplying car, van, and 4×4 tyres across premium, mid-range, and budget categories. An employee-centred culture with operational excellence & innovation to give you growth and development opportunities.Working Hours :Hours of Work: 8.30am - 5.30pm Monday - Friday. Subject to change in the event of holiday & sickness cover.Skills: Customer service,communication,attention to deyail,teamwork,IT skills,organised,telephone skills....Read more...
Roles and Responsibilities:
Handle high-volume inbound calls (approximately 150 per day), processing customer orders accurately and efficiently
Respond to customer queries and provide detailed product information when required
Conduct proactive outbound calls to existing customers and cold calls to potential customers to drive sales and engagement
Ensure total customer satisfaction by understanding and addressing individual business needs
Manage an assigned customer base, maintaining strong relationships and delivering excellent service
Grow profitability within your designated area, working collaboratively with office-based colleagues and external Business Development Managers
Training:
Training with Milton Keynes College
Ongoing training, support and development with the employer
Training Outcome:
Full support and training from experienced team members
Dedicated time to complete apprenticeship learning and assignments
Opportunity to gain a qualification in Customer Service
A friendly and inclusive team environment
Employer Description:A leading regional tyre distributor based in Aylesbury (with an additional hub in Potters Bar), supplying car, van, and 4×4 tyres across premium, mid-range, and budget categories. An employee-centred culture with operational excellence & innovation to give you growth and development opportunities.Working Hours :Hours of Work: 8.30am- 5.30pm, Monday- Friday. Subject to change in the event of holiday & sickness cover.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Initiative,Customer service,teamwork,telephone skills....Read more...
Receive all patients and visitors to the practice in a pleasant efficient manner, ensuring they are booked in and that the appropriate person is notified of their arrival
Answer the telephone promptly and deal with enquiries in a helpful and courteous manner, taking messages where appropriate and passing them on accordingly
Book and schedule patient appointments using the electronic booking system, ensuring that their confidentiality is maintained at all times
Accepting and handling prescriptions, letters, forms and specimen bottles/containers
Perform receptionist duties as required by the Assistant Practice Manager and Practice Manager
Registering new patients, temporary residents, emergency patients and those requiring immediate treatment
Following up results and referrals with the hospital
Ordering ambulances both routine and emergency
The role of Receptionist will be required to work at our surgeries based in Meir Park and Meir Primary Care Centre. There may also be the opportunity to cover other shifts supporting our other services at Basford and other locations across the North Staffordshire area (Longton, Bradwell, Biddulph, Cheadle, Shelton and Werrington). Therefore, a driving licence and use of own car is desirable.
Receptionists are the first point of contact for patients both by telephone and arriving for their appointment. Hours of work will be between 8am and 6.30pm Monday to Friday and there may also be the requirement to work the occasional Saturday. Our services operate between 8.00am and 6.30pm, 5 days per week. There may be on occasion the requirement to work to support our wider Federation services until 8pm.Training:
Customer Service Practitioner Level 2 Apprenticeship Standardhttps://www.instituteforapprenticeships.org/apprenticeships/st0072-v1-1
Training Outcome:
Could lead to a permanent position for the right candidate.
Employer Description:Our surgery is run and lead by The North Staffordshire GP Federation who seek to ensure that practices provide enhanced, integrated, patient centred care.Working Hours :30 – 37.5 hours per week, over 5 days, shifts TBC.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working,Patience....Read more...
As a Business Support Administrator, no two days are the same. From being a point of contact for clients, to being a reliable source of support to Senior Leaders, the role is varied and presents a multitude of opportunities for personal growth. Typical duties include, but are not limited to:
Reception duties including answering the telephone and greeting clients face to face
Providing support to the senior leaders before and during client meetings, as directed
Managing the meeting room calendar to ensure there is enough capacity
Onboarding new clients and communicating with clients and Client Managers during the process
Data Inputting, including updating client records and the filing archive
Managing the incoming and outgoing post
Preparing and sending out letters and emails, as directed
Sending out Invoices to clients, as directed by other offices
Training:Business Administrator Level 3.
You will attend York College on day release.Training Outcome:WDS is looking forward to an exciting future, with growth at the forefront of our goals. We are committed to supporting this role over the long term, as we expect the business to grow throughout the apprenticeship period. There is a clear and ongoing need for this role, and we anticipate that its scope will expand as the company continues to grow.Employer Description:
Established in 1886, Walter Dawson & Son is a trusted name in accountancy and auditing, proudly serving businesses across West and North Yorkshire. Operating from six offices and powered by a team of over 80 dedicated professionals, we combine tradition with innovation to deliver exceptional service. We are passionate about developing our teams from within. It’s this passion for people that has earned us a place among the UK’s Top 50 SME Apprenticeship Employers for two consecutive years.
Working Hours :Monday - Thursday: 08.30 - 17.00, Friday - 08:30 - 15:30Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience,Professional telephone manner....Read more...
An exciting opportunity has arisen for a Commercial Vehicle Parts Advisor to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions.
As a Parts Advisor, you will be supporting the timely repair and maintenance of customer vehicles.. This full-time role offers salary range of £28,000 - £32,000 plus up to £3,000 bonus.
You will be responsible for:
* Supporting the timely repair and maintenance of customer vehicles.
* Assisting retail and trade customers, both face to face and over the telephone.
* Identifying, ordering and supplying appropriate parts and consumables.
* Monitoring order progress and managing delivery times.
* Keeping technicians and customers informed with accurate updates.
What we are looking for:
* Previously worked as a Parts Advisor, Service Advisor, Service Adviser, Service Receptionist, Service Administrator or in a similar role.
* Experience within the commercial vehicle parts sector.
* A recognised qualification or demonstrable technical expertise.
* Excellent customer service and sales skills.
* Team player with strong communication abilities.
Shifts:
* Monday - Friday: 9:00am - 6:00pm
* Alternative Saturdays: 8:00am - 12:00pm
What's on offer:
* Competitive salary
* 30 days holiday including bank holidays
* Employer Statutory Pension Scheme
* Free Class IV MOT per year
* Mental Health First Aiders
* Referral bonus
* Personal Accident Scheme
* Corporate uniform provided
* Cycle to work scheme
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Customer Service AdvisorSalary : £28k pa Acton, west London W3 – full time office basedHours: 9am to 5pm daily (some flexibility in finish time may be available to support local candidates with school/childcare commitments.)You must be eligible to work in the UKCompany Overview:Esska Shoes is a dynamic and growing footwear company committed to delivering high-quality, stylish, and comfortable shoes. We are looking for a dedicated and experienced Customer service Advisor to join our team and contribute to our continued success.Role Overview:Esska Shoes is seeking a dedicated and experienced Customer Service Advisor to join our team. As the first point of contact for our valued customers, you will manage communications via email, telephone, and Instagram, ensuring exceptional service across all channels. In addition to your digital responsibilities, you will also serve customers in our Esska shop, providing a seamless in-person experience. Proficiency in using Gorgias or a similar (e.g. Zendesk, etc) inbound ticketing and message tool is essential for this role.Additionally, you will assist the wider operations team with certain projects such as maintaining a database of product returns, assisting stock takes, liaising with the warehouse and pick/pack team and generating reports based on customer satisfaction/ product requests and feedback.Key Responsibilities but not limited to:-This is an overview of the role and other task will be required. The role reports to the Operations Manager
Act as the initial point of contact for all customer communications, including email, telephone calls, and Instagram messages.Provide outstanding customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.Utilize the Gorgias inbound message tools to manage and track customer interactions efficiently.Utilize Shopify and SWAP returns to track customer purchases and returns.Assist in the Esska shop as needed, offering product knowledge, helping customers find their perfect fit, and processing transactions.Maintain a positive and professional attitude, ensuring each customer feels valued and heard.Collaborate with other team members to continuously improve customer service processes and strategies.Stay updated on Esska’s product offerings, promotions, and policies to provide accurate information to customers.Handle customer complaints with empathy and escalate issues to higher management when necessary.
Qualifications/skills:
Proven experience in a customer service role, preferably within the retail or fashion industry.Familiarity with Gorgias or similar inbound message tools is mandatory.Excellent verbal and written communication skills.Strong problem-solving abilities and a customer-centric mindset.Ability to multitask and manage time effectively in a fast-paced environment.Friendly, approachable, and professional demeanour.Strong IT skills. Especially Gorgias (or similar), Saas platforms and Microsoft Excel/Google Sheets.Additional qualifications in customer service or related fields are a plus.
Personal Attributes:
Detail-oriented with a focus on accuracy and efficiency.Strong communication and interpersonal skills.Proactive and self-motivated with a hands-on approach.Ability to work collaboratively with cross-functional teams.Commitment to continuous improvement and operational excellence.
What We Offer:
Competitive salary.Opportunity to work with a passionate and dedicated team.A dynamic work environment.
If you are a results-driven operations professional with a passion for excellence and a desire to make a significant impact, we would love to hear from you. Please submit your resume and cover letter by return. You must be eligible to work in the UK INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
We are looking for a motivated and friendly individual to join our team as a Customer Service Apprentice. This is a fantastic opportunity to get hands in experience whilst working towards your level 2 Customer Service Apprenticeship qualification. You will develop confidence, communication skills, problem solving and critical thinking skills which will set you up for a great career in Customer Service.
Are you ready for the challenge?
Duties include:
Face to face interactions with our members
Cash handling
Problem solving
Membership/bookings enquiries
Administration tasks
Sales calls
Training:Customer Service Practitioner Apprenticeship Standard at Level 2.
Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.
The Customer Service Practitioner Apprenticeship Standard at Level 2 combines the knowledge, skills and behaviours required of the standard and includes functional skills in maths and English.
Delivery will be in the workplace with an assessor or coach through a combination of assessing, coaching, training and mentoring.
The minimum duration on the apprenticeship is 12 months, with an additional 3 months for an externally assessed end point assessment. A total of 15 months plus functional skills if required. Prior learning and experience will also be taken into consideration.
Further information on the standard can be viewed here - https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1Training Outcome:
There are many opportunities for progression within Tendring District Council either as a higher level apprentice or a staff member within the Leisure Department or elsewhere.
Employer Description:Tendring District Councils (TDC) main offices are based in Clacton-on-Sea, Essex.Working Hours :Monday - Sunday. Shift pattern, which include earlies/lates and weekends.
Working Bank holidays will also apply.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
