We are currently looking for a Customer Service Coordinator to join a well-established Chemical Manufacturer based in West Yorkshire who supply their products on a global scale! The role gives the Customer Service Coordinator the opportunity to join a developing team, at an exciting time who strive to provide an exceptional customer experience!Key responsibilities for the Customer Service Coordinator:
Represent the company principles and values through each customer interaction, ensuring it is friendly, professional and efficient.
Ensure all orders are managed effectively, keeping the customer informed through the process, from enquiry through to completion.
Answering customer queries, complaint resolution and following protocols to ensure transactions are processed as per company policy.
Processing customer orders, ensuring appropriate costs are applied, and documents packs are created.
Discuss stock enquiries, potential transport and dispatch options, and accurately explaining the overall costs via email or telephone.
Experience of the Customer Service Coordinator:
You will have 2 years’ experience working in a fast-paced Customer Service Coordinator role, demonstrating great communication skills, showing confidence over the telephone but also through computer system.
Demonstrates good understanding of order processing, documentation, transport options and overall order book management.
Experience working in a Customer Service Coordinator position that has required SAP software understanding.
Has fantastic attention to detail, can demonstrate the ability to multi-task, and can effectively respond to queries via email and telephone.
If you have the skills and experience required for the role of Customer Service Coordinator, please clink on the link below to apply directly!....Read more...
Reviewing new cases – checking ID/POA/checking signed documents/case details
Setting up new cases
Taking the initial client call and maintaining relationships with clients
Corresponding with various parties
Reviewing and maintaining templates
Answering the telephone in an efficient, helpful and pleasant manner
Making use of the telephone system to transfer messages to other staff
Giving telephone and other messages to the relevant person
Maintaining and keeping records up to date
Supporting Internal & External Customers, face to face and telephone
Understanding the products
Providing a professional service
Training:This qualification requires college attendance once per month.Training Outcome:Following the successful completion of your apprenticeship, we will consider the most appropriate progression route based on your skills and abilities and plan for your further development within the team.Employer Description:SK Lloyds Solicitors is a law firm which consists of some of the brightest legal minds working in the sector today. Although the firm itself was established in 2015, the members bring the best experiences into the profession. They bring with them a wealth of experience from working in specialist law firms and undertaking simple to complex instructions.Working Hours :Monday - Friday 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental....Read more...
Customer Service Technician required to provide telephone, e-mail and video support to global customers.
Required skills:
OEM Automotive or Motorsport industry with experience of vehicle data analysis, vehicle testing or telemetry data.
Customer service experience.
Full clean UK driving licence.
Vehicle data acquisition technique knowledge.
Vehicle CAN and GPS technologies.
Testing experience
Electronics knowledge
Customer Service Technician required to provide telephone, e-mail and video support to global customers.
Required skills:
OEM Automotive or Motorsport industry with experience of vehicle data analysis, vehicle testing or telemetry data.
Customer service experience.
Full clean UK driving licence.
Vehicle data acquisition technique knowledge.
Vehicle CAN and GPS technologies.
Testing experience
Electronics knowledge
Support a leading educational establishment providing a high-quality data administration service to a busy department whilst gaining industry experience in this full-time temporary role! Within the Administration Support role your responsibilities will include:
Working in the Vice Chancellors office assisting with administration duties including ; booking accommodation, travel and catering Raising purchase orders and reconciling against invoicesMaintaining and updating Excel spreadsheetsAnswering telephone calls and email correspondence Updating the intranet channel Other administration tasks as and when required
We are keen to speak to you if you have the following experience:
Previous experience in an administration roleGreat IT Skills and experience with using ExcelCustomer service skills and a great telephone manner
This is a temporary full time role working, 37 hours per week from 8:30 am - 17:00pm for a minimum of 6 weeks. This role is based in Wrexham and offers £11.50 per hour + holiday pay. Please get in touch today if this sounds like the perfect role for you! ....Read more...
Support Telephone Systems and maintenance
Assist with the installation, integration, testing and maintenance of network and telecommunications infrastructure LAN, WAN, VPN, VoIP, Call Centre and Telephone systems ensuring all quality, asset management and configuration management processes are followed.
Provide support for the configuration of network switches, routers and firewalls to ensure the business demands are met whilst also maintaining a secure environment.
Install, support and service business customers
Handle telephone calls and emails from clients and create support incidents as needed and provide 1st line support to clients – via telephone, email and remote working
Training:https://www.balticapprenticeships.com/programmes/it-support-technician/?apprentice=1Training Outcome:Potential full time job role upon completion.Employer Description:Stride Communications is seeking a proactive and eager-to-learn individual for our IT Apprenticeship program. As an IT Apprentice, you’ll gain hands-on experience in supporting our robust IT infrastructure, helping to ensure seamless connectivity and communication for our diverse clients. You'll work closely with our skilled team, learning valuable skills in troubleshooting, network management, and customer support to make an impact in the world of digital communication. If you’re passionate about technology and looking to kickstart your career in IT within a dynamic and forward-thinking company, we’d love to hear from you!
Stride are paying a competitive apprenticeship salary of £18,000 with amazing benefits such as Deliveroo Lunch Fridays, yearly bonus, annual pay reviews AND a potential for a full time job role upon completion!
If you are looking to begin your career in IT, earn an attractive weekly wage and work towards a qualification which is recognised globally and throughout the IT community then apply now or contact us for more information.Working Hours :Monday to Friday, 42 hours per week. Shifts tbc.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
Assist with pupil welfare duties; liaise with parents/staff
Act as first point of contact for visitors to the school and those making contact by telephone
Assist with arrangements for visits from relevant external bodies, e.g. school nurse, photographer etc.
Provide routine clerical support, e.g. photocopying, filing, emailing and completing routine forms
Ensure that all telephone messages are recorded, including pupil absences and to pass messages to the appropriate person
Assist with arrangements for trips, visits and assemblies
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
20% off the job training
https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1Training Outcome:
Could lead to a permanent position for the right person
Employer Description:Ellison Primary Academy is a busy but friendly academy, where lots of exciting learning happens. We place great emphasis on children enjoying their learning experience, as well as reaching the highest possible standard of achievement.Working Hours :Monday - Friday. This role is term time only. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
To support the telephonist for patients contacting the service via the single point of access telephone line
Support with booking appointments and dealing with patients queries and book patient appointments to suit individual needs, While understanding how to make the most effective use of clinic time
Assist with the development of an efficient and friendly reception service within Sexual Health Services, including outlying clinics
To answer telephone calls promptly and politely and receiving patients and visitors in a friendly and professional manner
Assist with non-clinical advice and information on outpatient procedures, appointments and clinic arrangements
Training Outcome:On completion of the apprenticeship, the successful applicant may have the opportunity to apply to substantive posts within the Trust and as well as the possibility to enrol on to higher apprenticeships.Employer Description:Gloucestershire Health and Care NHS Foundation Trust was formed in October 2019. This followed the merger of 2gether NHS Foundation Trust and Gloucestershire Care Service NHS Trust, to provide joined up physical health, mental health and learning disability services. The Learning and Development Team provides a wide range of learning opportunities for staff working for the Trust (c 5000 staff) and to a number of partner organisations including Social Care, private & voluntary organisations.Working Hours :Monday to Friday - There may be requirements to work outside of the standard hours. Shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Assisting with all administrative duties within the team, including dealing with a wide range of questions and queries over the phone, via email and in person
Contribute to the delivery of a friendly, efficient and professional training administration service
Carrying out filing (including electronic filing) as required
Making and receiving telephone calls
Support with inputting data and onto electronic systems, utilising the Trusts LMS.
Ensuring confidential information is kept securely at all times by locking cabinets and locking their computer screen when it’s not in use
Where required, help provide a reception service for the training venues, to ensure visitors are welcomed in a friendly and professional manner
Talking to internal and external colleagues in a courteous manner both in person and on the telephone ensuring they receive a friendly and helpful service
Training Outcome:On completion of the apprenticeship, the successful applicant may have the opportunity to apply to substantive posts within the Trust and as well as the possibility to enrol on to higher apprenticeships.Employer Description:Gloucestershire Health and Care NHS Foundation Trust was formed in October 2019. This followed the merger of 2gether NHS Foundation Trust and Gloucestershire Care Service NHS Trust, to provide joined up physical health, mental health and learning disability services. The Learning and Development Team provides a wide range of learning opportunities for staff working for the Trust (c 5000 staff) and to a number of partner organisations including Social Care, private & voluntary organisations.Working Hours :Monday to Friday - There may be requirements to work outside of the standard hours. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Receiving patients, consulting with members of practice team
Processing personal and telephone requests for appointments, telephone consultations and ensuring callers are directed to the appropriate healthcare professional
Register new patients, checking all details for accuracy and enter on computer registration link
Taking messages and passing on information
Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
Processing and distributing paper correspondence received into practice
To provide an efficient word processing service for GPs and health professionals as required. This includes the typing of letters, patient referrals, etc. in an accurate and quality manner.
To make appointments, bookings and admissions as required.
To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.File patient records and correspondence in patient medical records.
To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
To assist with the gathering of information re QOF, Audits, Enhanced service data when required.
Carry out administrative tasks relating to patient records, including filing, document management and ensuring patients can access reports, prescriptions and that they are easily accessible.
Training:
Online learning - 2 hours per week
Training Outcome:
Following on from successful completion of the course the apprentice could look to further career withim Primary Care or the wider NHS
Employer Description:We are an exciting training Practice committed to the delivery of high-quality patient care through utilising a diverse range of skills appropriate to the needs of the practice population.
We offer a nurturing environment to support the learning and development of all our staff. The practice offers staff the opportunity to experience a wide range of clinical management techniques and presentations. With the support of senior clinicians, we utilise best practice & innovative technologies to enhance the outcomes for our patients.
You would be joining a great team where your commitment will be valued, your skills respected and your ambition rewarded.Working Hours :Monday to Friday. Shifts between 08:00 and 20:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Duties to include:
Answer inbound telephone calls / dealing with customer enquiries.
Transfer calls to other team members/departments after taking basic caller information.
Prepare and send quotations to customers.
Customers submit requests for quotes via both email and telephone.
Convert quotes into sales orders, and liaise directly with the Hull Warehouse Team, to ensure that the order is picked, packed, and delivered to the customer in a timely manner.
Prepare the shipping labels / despatch documents for orders and filing paperwork.
Raise the sales invoice on the ERP system and send this invoice to the customer via email upon completion of order.
ERP system including sales related tasks such as setting up new customer accounts, updating existing accounts, inputting customer pricing, checking delivery dates, checking and adjusting stock, processing purchase orders.
Provide office support to all internal colleagues and external colleagues such as Marketing and Service i.e., assisting with marketing activity on LinkedIn and other social media platforms by writing and creating content when needed.
Training Outcome:
With potential to progress into a technical sales role in a niche area of the vacuum pump industry.
Employer Description:Becker UK Ltd
Becker UK Ltd are a wholly owned subsidiary of Becker GmbH and are the only distributor of all Becker vacuum pumps & compressors including Side Channel Blowers, Vane, Claw, Screw and Radial blowers.
The UK head office is based in Hull, East Yorkshire where we carry extensive stocks across the manufacturing range of new pumps, accessories, spare parts and service kits.
We offer a fully equipped service and repair centre and offer an in-house bespoke centralised system development team.Working Hours :Monday to Friday, 8:30am - 5:00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working....Read more...
Contact learners to follow up any outstanding pre-start assessments
Carrying out checks on Personal Learning Records database
Sending out certificates
Preparing and issuing apprenticeship agreements for signature
Organising and conducting Teams meetings with apprenticeship applicants
Create invoices, despatching and chasing invoices as required
Attend team meetings and take notes/contribute to discussions
Updating spreadsheets and trackers with relevant details
Attend occasional recruitment events with the Apprenticeship Recruitment Advisor
Post vacancies on job boards, the National Apprenticeship service website & via social media
Monitor applications and respond in a timely manner
Pre-screen candidates via telephone to ascertain their suitability for the apprenticeship
Add new candidate information and recruitment activity to Zoho Recruit (in-house database)
Provide support to the receptionist as required
Training:
Level 3 Business Administration Apprenticeship Standard
Level 2 Functional Skills mathematics (if required)
Level 2 Functional Skills English (if required)
Training Outcome:Good prospects of a full-time post subject to satisfactory performance.Employer Description:Rewards Training Recruitment Consultancy Ltd aims to be the leading organisation in training and personal development. We will do this by exceeding the expectations of our clients with the provision of a quality-accredited service. We are committed to enriching the skills and knowledge of individuals, businesses and our own staff in an ever-changing environmentWorking Hours :9.00am – 5.00pm, Monday to Friday.Skills: Communication skills,IT skills,Team working,Polite telephone manner,Enthusiasm and good customer s,Flexible and approachable man....Read more...
Customer Service Advisor Wigan - Full time; 40 hours per week - £23,795.20 per annum
Do you have customer service experience? Are you a good communicator?
Full time (40 hours) : Any 5 out of 7 days : Working hours between 8AM 8PM
Mon Fri: 8am 5pm or 11am 8pm
Sat/Sun 8am 5pm
We are looking for a Customer Services Adviser who will be the face of our business, bringing outstanding customer service
You will join a team that takes a real pride in what they do. They take pride in their Customer Service and most of all, you'll join a company that takes pride in its people.
As a Customer Services Adviser, you will contribute to a passionate and friendly team working in a fast-paced setting. Youll get given every chance to progress within a company that invests in its people. We celebrate individuality, and reward and recognise employees who go beyond the plate
What will you do? :
- Serving customers ensuring they receive an easy and seamless tailored experience over the telephone taking inbound calls.
- You will provide exceptional customer service via telephone and email
- Working on the live webchat to help and support our customer issues
- Being informed about services and helping customers with natural service
What will you bring? :
We are looking for an excellent team player with great communication skills. You will be someone who possesses the skills to work under pressure.
Do you have a passion for providing outstanding service, greeting customers with a smile and serving them with pride?
Are you able to take initiative and make choices that are right for the customers?
Do you have a desire to succeed in your role?
We'll ensure you are rewarded for all of your hard work, which is why there is a competitive benefits package on offer to you:
- 40 Hours working 5 days over 7 days
- £23,795.20 per annum
- Full Uniform
- Training and development
- Company Pension
- Employee discount scheme
- Once monthly free lunch and free parking.
So, if you feel that you can demonstrate good time keeping and reliability and also have a safety-first mind set, then please apply today. We'd love to hear from you.
Does this sound like you? Then please apply now!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer an exciting work atmosphere where successes are shared. With projects and an atmosphere of fostering and support. Staff have the training openings to fulfil their potential while aiming for excellence in their work.....Read more...
Junior Finance Administrator
West Kingsdown, Kent
£18,500 (£9.50ph)
Monday to Friday 9am - 5.30pm
Have you recently finished college/school and looking to gain experience in an office setting?
Are you interested in pursuing a career in accounts and finance?
Do you have a full driving licence and access to your own vehicle?
KHR are partnering with a financial service provider who have a fantastic opportunity for someone looking to start their career in finance. No experience required, just a keen interest in accounts and a passion for delivering the best service possible.
IInitiallyyou will join the business on a temporary basis, however there is the opportunity for you to join the business on one of their prestigious or trainee programmes in April.
Duties include:
- Answering telephone calls
- responding to client emails
- Filing and scanning
- General administrative duties
- Assisting your colleagues with ad-hock duties
- Providing support to senior staff when required
Ideal candidate;
- Organised with a good attention to detail
- Interested in accounts/finance
- Computer literate
- Good telephone manner
- Hold a full UK driving licence
They are looking to hire immediately so apply today!
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd. Keep in touch with us online for job alerts, industry updates and market trends…
....Read more...
Work in both accounts and service departments.
Answer telephone calls promptly.
Advise engineers of sites to attend by telephone and email.
Liase with customers ref booking dates/times for our engineers attendance.
Use simpro for all job placements, parts purcashing and customer/supplier invoicing.
Use excel and word to record jobs attended by date and engineer.
Use microsoft outlook to email customers and engineers.
Prepare invoices and estimates from jobsheets completed by engineers.
Take debit/credit card payments over the telephone via a virtual terminal.
Administer contract customer servicing paperwork.
Package up boxes and arrange collection and delivery via various couriers currently used.
Check stock levels on a weekly basis and arrange and or order parts & cleaning products as required.
Accept delivery, unpack, check delivery note and put away in related stores.
Fillling of invoices, job faxes/emails, remittances, purchase invoices.
Attend all relevent training courses.
Training:
SGS has elected to deliver the on-programme learning using the Level 3 Diploma for the Business AdministratorAlongside this, the apprentice will complete the Business Administration Level 3 Standard which is assessed by a range of methods to meet all the knowledge, skills and behavioursEvidence will be collated within a portfolio of evidenceTo achieve the full Level 3, all units of the Diploma must be passed, meeting the assessment criteria. College attendance for the delivery of the Diploma is mandatory for all apprentices and is delivered as a block delivery at the Filton Campus of SGS CollegeThe apprentice will also be supported with regular visits to the workplace from their tutor/assessor
Training Outcome:There are future prospects within the company to develop further.Employer Description:13 Dean Court,
Dean Road,
Yate
BS37 5NJWorking Hours :40 hours per week Monday -Friday
Occasional covering emergency phone on weekday eve/weekendSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Parking Appeals Officer
Must have good working knowledge on parking appeals
Key result areas/overview
Parking Appeals officers are there to provide a responsive service to users of parking service Dealing with correspondence, appeals, permits, telephone, calls, income, refunds, complaints, court & bailiffs To represent the client where necessary at adjudication, attend seminars and other working groups and functions To report to the team leader on the requirements for appropriate stock for all functions, experience within appeals is essential for the role.
The Dimensions of this role
• To work within a team of officers providing the customer interface in parking services including correspondence ,appeals, permits, telephone calls , income, Invoicing , refunds ,complaints , courts bailiffs and data entry
• To represent the client at adjudication and other external functions such as benchmarking and working groups and attend seminars as appropriate
• To keep the team leader informed on cases , appeals win rates , problems with the computerised systems , process or procedures
• Make suggestions for developing procedures to improve service delivery , customer focus and efficiency
• To assist the team leader with reconciling payments received from various internal and external sources, trace errors and resolve
• To liaise with SMPP on financial issues and use the council’s ledger
• To process payments received directly at the council
• To process refunds
• To provide the highest level of customer care as the first point on contact for teams dealing with all aspects for parking including complex and contentious cases
The candidate we need must be an excellent communicator with previous enforcement experience of 6 months or more, you will have an eye for detail along with experience of working with computerised systems. Uniform will be provided for the role; however you will be expected to provide your own black shoes.
You will be required to work 37+ hours per week, Monday to Friday, including between the hours of 8am and 5pm.
This role of Parking Appeals officer will pay between £22.00 - £24.00Ltd PH.
If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at unity recruitment on 0203 668 5680 and press 1 for parking
*Unity offer referral schemes for all successful referrals at officer level**
*Previous Parking industry experience is essential for all parking vacancies**
....Read more...
Parking Appeals Officer
Must have good working knowledge on Parking Appeals
Key result areas/overview:
Parking Appeals officers are there to provide a responsive service to users of parking service Dealing with correspondence, appeals, permits, telephone, calls, income, refunds, complaints, court & bailiffs To represent the client where necessary at adjudication, attend seminars and other working groups and functions To report to the team leader on the requirements for appropriate stock for all functions, experience within appeals is essential for the role.
The Dimensions of this role
• To work within a team of officers providing the customer interface in parking services including correspondence ,appeals, permits, telephone calls , income, Invoicing , refunds ,complaints , courts bailiffs and data entry
• To represent the client at adjudication and other external functions such as benchmarking and working groups and attend seminars as appropriate
• To keep the team leader informed on cases , appeals win rates , problems with the computerised systems , process or procedures
• To hold a Traffic and Parking Legislation knowledge and to consider appeals following 'representations' in line with legislation.
• Responsible for decision making on whether the appeal is to be accepted or rejected.
• Make suggestions for developing procedures to improve service delivery, customer focus and efficiency
• To assist the team leader with reconciling payments received from various internal and external sources, trace errors and resolve
• To process payments received directly at the council
• To process refunds
• To provide the highest level of customer care as the first point on contact for teams dealing with all aspects for parking including complex and contentious cases
The candidate we need must be an excellent communicator with previous Parking Appeals experience of 6 months or more, you will have an eye for detail along with experience of working with computerised systems.
You will be required to work 36 hours per week, Monday to Friday, usually between the hours of 8am and 5pm or 9am and 6pm.
This role of Parking Appeals officer will pay between £22.99 via umbrella
If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at unity recruitment on 0203 668 5680 and press 1 for parking
*Unity offer referral schemes for all successful referrals at officer level**
*Previous Parking industry experience is essential for all parking vacancies**
....Read more...
Parking Appeals Officer
Must have good working knowledge on Parking Appeals
Key result areas/overview:
Parking Appeals officers are there to provide a responsive service to users of parking service Dealing with correspondence, appeals, permits, telephone, calls, income, refunds, complaints, court & bailiffs To represent the client where necessary at adjudication, attend seminars and other working groups and functions To report to the team leader on the requirements for appropriate stock for all functions, experience within appeals is essential for the role.
The Dimensions of this role
• To work within a team of officers providing the customer interface in parking services including correspondence ,appeals, permits, telephone calls , income, Invoicing , refunds ,complaints , courts bailiffs and data entry
• To represent the client at adjudication and other external functions such as benchmarking and working groups and attend seminars as appropriate
• To keep the team leader informed on cases , appeals win rates , problems with the computerised systems , process or procedures
• To hold a Traffic and Parking Legislation knowledge and to consider appeals following 'representations' in line with legislation.
• Responsible for decision making on whether the appeal is to be accepted or rejected.
• Make suggestions for developing procedures to improve service delivery, customer focus and efficiency
• To assist the team leader with reconciling payments received from various internal and external sources, trace errors and resolve
• To process payments received directly at the council
• To process refunds
• To provide the highest level of customer care as the first point on contact for teams dealing with all aspects for parking including complex and contentious cases
The candidate we need must be an excellent communicator with previous Parking Appeals experience of 6 months or more, you will have an eye for detail along with experience of working with computerised systems.
You will be required to work 37+ hours per week, Monday to Friday, usually between the hours of 8am and 5pm or 9am and 6pm however there maybe more flexibility for the right candidate.
This role of Parking Appeals officer will pay between £18.00 - £20.00Ltd PH.
If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at unity recruitment on 0203 668 5680 and press 1 for parking
*Unity offer referral schemes for all successful referrals at officer level**
*Previous Parking industry experience is essential for all parking vacancies**
....Read more...
Duties will include:
Processing Child Employment and Entertainment Licences.
Ensure childreren are on a school role.
Work with partner agencies to ensure children are not missing from education.
Support the school admissions department in processing school applications and providing advice and guidance to parents.
Give advice on the telephone to both customers and partner agencies.
Training:
Business Administration Level 3 apprenticeship standard
End Point Assessment (EPA)
Functional Skills in maths, English if required
Regular training and development sessions to meet the needs of the employer and the apprentice
Training Outcome:
Potential future job opportunities for the successful candidate with Hull City Council.
Employer Description:Hull City Council's Education and Inclusion team are committed to education, especially for vulnerable children and young people. They work closely with customers and partner agencies giving advice on the telephone and in person.
The Access and Inclusion Service deal with processing penalty notices and ensure records and data bases are accurate and up to date.
If you are passionate about the opportunity in playing a central role in supporting services and making a positive and lasting difference for the people of Hull, then we would like to hear from you.Working Hours :Work pattern to be agreed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Analytical skills,Team working,Initiative,Non judgemental,Patience....Read more...
Our Administrators here at Change Grow Live play an integral part in supporting the team in our mission, proving administrative and clerical support to our teams enabling them to focus on delivering our services, ensuring our service users receive the help and support they need to achieve their goals. Acting as our first point of contact our Admin team are the face of our service, speaking with our service users face to face and via the telephone, are non-judgemental, empathetic and want to make a real difference to people's lives.
Your roles and responsibilities will include;
Be the first point of contact within the service
Provide organisational, administrative, and clerical services to the team designed to contribute towards its aims and objectives
Ensure that telephone calls and visits from service users, outside agencies and CGL staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary
Complete effective processing of correspondence/data entry as required
Minute take at partnership and clinical meetings as required
To undertake prescription administration duties as required, this will involve generating and printing prescriptions - full training will be provided
Carry out photocopying as required
Ensure that all admin, record-keeping, and communication within the project are maintained
To maintain and assist with the setting up of a general filing system within the project
What we will give to you:
- 25 days holiday (+ bank holidays) rising by 1 day for each years' service "Capped at 30 days".
- Flexible working arrangements
- Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme
- Contributory pension scheme
- A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
- A friendly and supportive team
- Training, career development & progression opportunities
At Change Grow Live - Runcorn, you will be working towards the Business Admin Level 3 Apprenticeship, over the duration of 18 months, alongside your daily roles and responsiblities.
Please note that applicants will be contacted following the advert closing date of Friday 3rd of January 2025.Training:
Business Administrator Apprenticeship L3
Functional Skills in maths and English
Training Outcome:Ongoing training and development.Employer Description:CGL is a health and social care charity working with individuals, families and communities across England and Wales that are affected by drugs, alcohol, crime, homelessness, domestic abuse, and antisocial behaviour. Their projects, delivered in communities and prisons, encourage and empower people to regain control of their lives and motivate them to tackle their problems.Working Hours :Monday - Friday 9:00am-5:00pmSkills: Team Working,Organisation Skills....Read more...
As Customer Sales Advisor you will be someone who enjoys sales and customer service, working to targets and you will have excellent attention to detail. As a Customer Sales Executive, you will be generating maximum sales opportunities through processing of customer orders or quotation requests in a timely manner to meet or exceed customer expectations whilst delivering outstanding customer service at all times. This role is full time, office based in Banbury.
As Customer Sales Advisor, you will be responsible for:
Handling inbound calls from customers wishing to place an order over the telephone ensuring the order is placed promptly and accurately
Generating sales opportunities by responding to customer quotation requests through telephone & email, within an appropriate timescale
Effectively managing workload through email management system
Developing a competitive quotation for the customer through using key fact finding questioning techniques and attentive listening skills to build a rapport that will result in understanding the customer’s needs and providing a solution to suit the need
Offering complementary or alternative products, promotional items and/or material/quantity options to maximize sales revenue/quote to order conversion whilst protecting our product gross margin
Ensuring all quotations submitted are progressed to conclusion within the agreed period and clear concise notes are completed
Achieving all department and individual targets
Meeting Data Quality and accuracy targets in relation to Order Entry and Account/Contact creation
Maintaining a strong knowledge of the product ranges and attending all available product training
As Customer Sales Advisor you must be/have:
Strong customer service skills
Sales order processing
Upselling, cross selling experience
Confident communicator
Ability to work to tight deadlines
Able to prioritise workload effectively
Able to work independently
Accurate and fast paced quality of work
Comfortable working within a busy, open plan office
Solid IT skills
Experience of working with a CRM system
What’s in it for you?
A competitive salary plus commission
Mon – Friday office hours 9.00 to 5.00 with ½ an hour lunch
Free onsite parking
Working as part of a friendly and supportive team
Training progression and development
....Read more...
Description of Role: A Medical Receptionist is the first point of contact for patients when they either come to surgery or, on many occasions, when they telephone. It is the role of the receptionist to help patients obtain the best service from the surgery and to ensure the smooth running of the surgeries for the Doctors and other clinical members of the team.
Main Duties and Responsibilities:
* Reception duties during surgeries and clinics
* Answering telephone and face to face enquiries
* Booking, cancelling and amending appointments
* Retrieving and filing medical records
* Scanning hospital letters onto the computer
* Taking requests for home visits as per Practice Protocol
* Taking and passing messages to Doctors and other Primary Health Care Team members as per the Practice Protocol
* Completing administrative forms
* Inputting and retrieving information from the computer
* Issuing repeat prescriptions
* Booking ambulances
* Liaison with outside agencies
* Chaperoning patients
* Preparing consultation rooms for surgeries
* Testing Urine, when no Doctor or Nurse is available, after receiving the necessary training
* Assisting patients on the nebuliser, after receiving the necessary training
* Follow COVID-19 policies and procedures
*Any other tasks which may become necessary to improve patient care as a result of changes in the NHS, or as a result of the introduction of new technology.Training:
Customer Service Practitioner Level 2
Functional Skills in English and mathematics (if not exempt)
Off-the-job training to develop Knowledge, Skills and Behaviours (KSB's)
Training Outcome:Full time position considered following successful completion of the apprenticeship process and based on company finances at the time.Employer Description:Fearnhead Cross Medical Practice based in Warrington a busy community practice. Working across 2 sites, our Doctors and Nurses take pride in offering the highest standard of patient-centred healthcare. We offer a wide variety of medical services.Working Hours :Monday to Friday between the hours of 7.45am-6.30pm - rotaSkills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Non judgemental,Organisation skills,Patience,Team working....Read more...
You will be handling incoming customer sales inquiries, build client relationships, identify sales prospects, and broaden your insurance knowledge. You'll also provide great customer service and administrative assistance
Becoming an integral part of our team's success, ensuring that the office operates smoothly and that our clients are satisfied at all times
You will be given full training right from the beginning and supported throughout your journey with us
If you’re determined to succeed, have a positive attitude and know when to ask for help, then we can train you in the knowledge needed to be a success!
Duties would include:
Consistently offer a thorough and competent service while following company, industry and regulatory guidelines and procedures
Liaising with new/existing clients over the telephone, by email and by post
Updating the database and maintaining records
Running through new quotations
Chasing of all new business cases every week
Pursuing all current business inquiries on a weekly basis
Maintaining filing systems
Dealing with daily post
Renewing insurance policies
Admin related work
Making/receiving numerous telephone calls
Processing/attending to diaries
Problem solving and critical thinking
Training:At least 20% of your working hours will be spent training or studying.2 hours once a month you will have 'face-to-face' with your skills-coachTraining Outcome:There is plenty of scope for development within the company and you will be given full training right from the beginning and supported throughout your journey with us.Employer Description:LAST IN THE ALPHABET. FIRST IN SERVICE! An innovative insurance broker, specialising in all types of insurance. With over 20 years’ experience in the insurance industry, XYZ Insurance specialise in providing insurance for those needing a policy tailored to their needs. Our focus is providing exceptional service and cover to those who carry passengers, parcels or drive vehicles for their own personal business. You may not immediately realise it but insuring those who drive for a living is often a difficult task. While you may be able to purchase basic motor insurance online, working with an independent agent like XYZ insurance is the best option if you need more specialised solutions. Here at XYZ Insurance we realise that speed and service are of the essence, as if your wheels aren’t turning… you’re not earning! XYZ Insurance has the knowledge and expertise to make sure you are covered in the event of any type of accident or incident. We are always here for you; whether you want to purchase a policy today or you are just asking questions, our team will make sure you get the service you need. XYZ Insurance may be last alphabetically, but we are first in customer service and satisfaction.Working Hours :9:00 am to 6:00 pm Monday to Friday (No weekends)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills....Read more...
Your duties will include:
Receiving and processing sales orders over the telephone and from a shared inbox
Answer telephone queries from customers relating to price, stock levels or delivery issues
Verifying orders, including customer’s personal information and payment details whilst conforming within GDPR guidelines
Issue proforma invoices
Expedite orders through internal liaison when new stock arrives
Contacting customers by phone or email to answer queries and obtain missing information
Ensure customer pricing is up to date on Sage
Ensure customer information is up to date on Sage and the CRM system
Take part in product training and keep up to date with new products
Contribute towards departmental KPI’s
Directing feedback from customers to relevant departments
Supporting the sales department with other administrative tasks where required
Support the external Regional Sales Managers with administrative tasks
Keep procedures up to date
Carry out general administration duties related to a busy customer experience department
Encourage and engage in cross teamworking and support
Training:Business Administrator Standard Level 3. Workplace delivery. Training Outcome:Potential position upon completion of the apprenticeship. Employer Description:Lakes is an award-winning manufacturer of innovative showering spaces. Established in 1986, we’re an independent family business with a strong reputation for quality, first-class customer service, speed of delivery and innovative solutions. Lakes is a Carbon Neutral Plus organisation, and the first company in the sector to achieve the Carbon Footprint Standard in March 2019.Working Hours :8.30am- 5.00pm Mon-Thurs 8.30am-4.30pm FriSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills....Read more...
Sacco Mann are currently looking to recruit a Recruitment Administrator into our Leeds office. This role will involve providing support to Sacco Mann’s Recruitment Consultants within the various teams, including a particular focus on supporting the Directors and Managers.
On a day to day basis the role involves:
Providing full administrative support to Sacco Mann’s Consultants
Helping to manage and maintain a consistent online presence for the teams, such as web based advertising
Drafting marketing materials such as mailshots and blogs
Managing and maintaining the recruitment database
Researching new clients within new markets for use in business development initiatives
Working alongside the consultants in maintaining consistent contact with candidates and clients
Responding to candidate applications – both via the telephone and e-mail
Helping consultants to search for suitable candidates
Arranging interviews on behalf of the consultants
We are looking for someone with the following skills & experience: You will:-
Have at least 12 months office based experience, ideally within professional services
Experience gained in customer services would be an advantage
Be a hard-working individual who enjoys going the extra mile in a service driven culture
Be professional, organised, efficient and have the ability to work under pressure
Have strong communication skills, with both colleagues and external contacts. A professional and confident telephone manner will be important
Computer literacy is essential: you should have the ability to pick up new desktop software, online marketing / advertising software and understand them quickly
Have a positive, self-motivated approach and be confident in showing initiative
Thrive in a busy team environment
To be considered and to find out more about this Recruitment Administrator role, please email your CV to gemma.beattie@saccomann.com....Read more...
