Service Coordinator

An exciting opportunity has arisen for a Customer Service Coordinator to join our client, a leading independent sewage treatment specialist serving businesses, local authorities, charities, and residential customers across Southern England. As a Customer Service Coordinator, you will coordinate and allocate maintenance tasks to engineers using scheduling software. This full-time role offers salary range of £25,000 - £28,000 and benefits.Ideally, you will have some accounts experience especially with Xero (full training provided) You will be responsible for: ? Handle and route incoming calls promptly, ensuring a professional and courteous response. ? Process purchase invoices and accurately maintain service and financial records. ? Organise and manage calendars, arranging appointments and service schedules. ? Support basic bookkeeping functions using Xero ? Prepare and update documents, spreadsheets, and presentations using Microsoft Office tools. ? Deliver general administrative support across multiple departments as required. What we are looking for: ? Previously worked as a Service Administrator, Service Coordinator, Operations Coordinator, Operations Administrator, Accounts Administrator, Support Coordinator, Scheduler, Planning Administrator, Office Administrator, Engineering Administrator, Contracts Administrator, Technical Administrator, or in a similar role. ? Ideally have 2 years of experience in customer service and 1 year in scheduling. ? Ideally, you will have some accounts experience especially with Xero (full training provided) ? Skilled in using Microsoft Office applications (Word, Excel, PowerPoint). ? Excellent telephone manner and interpersonal skills. ? Experience in scheduling and accounting software would be preferred. What's on offer: ? Competitive salary ? Company pension scheme ? Free on-site parking Apply today - this is a fantastic opportunity to join a supportive and professional team! Impor