Contract Support Administrator- Leading Maintenance Service Provider - Manchester - £35,000 per annum CBW are currently recruiting for an experienced Contract Support looking to take on the next challenge in their career. One of our key clients is looking for a hardworking, ambitious individual to join the team and grow within the company. 08:00am - 17:00pm - Monday - Friday (Full time in the office) Key duties and responsibilities: Providing support to the client and answer calls and emails in a professional and timely mannerDetermine the nature, priority of faults based on information provided by the clientFinancial Administration- Invoicing and Budget Reports Raising Purchase OrdersDealing with various contracts Liasing and Scheduling Engineers Dealing with Subcontractors and closely with site teams and head office, ensuring accurate processing of quotations and purchase ordersManaging the supply chain and drive them to attend within required SLA’sWIP and Budget ManagementDriving the engineering team to attend to all callouts within required SLA’sTo obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of thisRaise and assign work orders to relevant resourcesActively identify and implement innovation across the contract to enhance performance and continue to meet client expectationsPromote and maintain office culture throughout teamsMonitoring calls received from the customer through to call completion and updating recordsAllocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA’s.Ensure QHSE documentation is maintained and readily available using company systemsManage system as a key user on site including PPM records, reactives and reportingPromote and maintain company culture throughout the teamMaintain people records such as new starters, leavers, general staff changes, contact details, etcEffective communication with all levels of internal teams and external customersFamiliar with daily operations and the specific scope of the contractUndertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support ManagerIf interested in this position, please get in touch with Tom Meachin at CBW Staffing Solutions ....Read more...
Office Manager/Estates Coordinator - Fixed Term Contract - North Lanarkshire - Salary up to £35,000 DOE An exciting opportunity has arisen for an experienced and highly organised Office Manager / Estates Coordinator to join a busy and professional organisation based in North Lanarkshire on a 12-month fixed-term contract, covering maternity leave. This varied role will suit a proactive, personable and hands-on individual who enjoys taking ownership of office operations while providing essential coordination and administrative support to the estates team. The successful candidate will play a key role in ensuring the smooth day-to-day running of the office, maintaining high standards of organisation, supporting compliance requirements and helping colleagues across the business work efficiently. Working closely with colleagues at all levels, including senior stakeholders such as the CFO and CEOs, the Office Manager / Estates Coordinator will be responsible for managing a varied workload, coordinating multiple priorities and ensuring that office and facilities requirements are dealt with promptly and effectively. Key Responsibilities:Oversee the day-to-day running of the office, ensuring a professional, organised and efficient working environment.Provide coordination and administrative support to the estates team, comprising approximately five team members.Support the maintenance of ISO compliance requirements, ensuring relevant documentation and records are accurate and up to date.Assist with fire safety procedures, fire risk assessments and emergency planning to support a safe working environment.Coordinate general office and facilities requirements, including office supplies, amenities, equipment replacements and maintenance requests.Liaise with internal departments and external suppliers to ensure facilities and operational issues are resolved efficiently.Act as a key point of contact for office-related queries, providing practical support and assistance to colleagues across the business.Communicate confidently and professionally with senior stakeholders, including the CFO and CEOs.Maintain accurate records, documentation and administrative systems to support effective office and estates management.Assist with coordinating priorities, organising tasks and ensuring actions are followed up within agreed timescales.Identify opportunities to improve office procedures, administrative processes and overall operational efficiency.Provide general organisational and administrative support as required, adapting to the changing needs of the business.Person Specification:The successful candidate will be an experienced Office Manager, Office Coordinator or Facilities Administrator who is confident managing a varied workload and taking responsibility for ensuring that day-to-day operations run smoothly.You will be highly organised, proactive and approachable, with excellent communication skills and the ability to build effective working relationships with colleagues at all levels of the organisation. You should be comfortable working independently, using your initiative to resolve issues and prioritising competing demands in a busy working environment.Previous experience in office management, office coordination or a similar administrative role.Experience coordinating facilities, maintenance, suppliers or general office requirements.Knowledge of health and safety procedures, fire safety or ISO compliance would be advantageous.Excellent written and verbal communication skills, with confidence liaising with senior stakeholders.Strong administrative skills, including document control, record keeping and maintaining accurate information.What the Role Offers:A competitive salary of £30,000–£35,000, depending on experience.A Monday-to-Friday working pattern, 9:00am–5:00pm.A 12-month fixed-term opportunity within a varied and engaging role.The opportunity to work closely with senior leadership and support a dedicated estates team.A position where strong organisational skills, initiative and a hands-on approach will make a genuine difference.....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The General Services (GS) Field Estimator is responsible for delivering accurate, timely, and comprehensive estimating services for patch-and-repair proposals within their assigned region. This role plays a critical part in supporting sales and operations by ensuring estimates are well-developed, cost-effective, and aligned with project requirements. The Field Estimator conducts assessments of existing building envelope and roofing conditions based on Sales Representative scopes of work, visual inspections, and documented deficiencies. Leveraging these findings, the Estimator develops detailed scopes of work, prepares budgets and estimates, and produces professional proposals for roof repairs, façade repairs, and roof renovations. In addition, the Field Estimator serves as a key liaison to field teams, effectively communicating project scope and expectations to foremen and technicians through both verbal and written means. Other essential responsibilities include attending pre-bid meetings, capturing accurate field measurements, and providing thorough photo documentation to support proposals and planning. The role requires strong attention to detail, a collaborative mindset, and the ability to balance multiple priorities in a fast-paced environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Coordinate the Quality Control (QC) process in partnership with the Quality Control Specialist (QCS) for all Field Representatives in the region. This includes conducting random site visits on current and past projects, documenting findings, and ensuring that work meets company standards and customer satisfaction requirements. Investigate roof and building envelope conditions to support the development of General Services (GS) estimates and proposals for Sales Representatives, providing alternative solutions when appropriate. Serve as a technical resource with expertise in roofing systems. Perform detailed take-offs from construction documents to support accurate proposals. Travel to project sites as needed for proposal development and validation. Collaborate with Tremco Sales Representatives, WTI Field personnel, and WTI Construction Managers to align project scope and cost requirements. Provide RoofSnap labor details as needed to Construction Managers and General Contracting Estimators to support Labor, Installation, and Productivity (LIP) preparation for proposals. Prepare detailed and accurate estimates by reviewing Sales Representative scopes of work, project plans, specifications, and addenda, identifying labor, material, and time requirements. Identify and contact suppliers and subcontractors as needed for inclusion in estimates. Ensure suppliers and subcontractors without Master Service Agreements (MSAs) are referred to the Divisional Administrator for approval, documenting exceptions or refusals to avoid procurement delays. Conduct thorough take-offs for roofing repairs and renovations, ensuring a comprehensive understanding of the project scope. Assemble and present estimates with precision, incorporating both numerical data and precise descriptive details. Maintain professional and timely communication with customers, Sales Representatives, field staff, and internal company personnel via email, phone, text, or in person. Assist in the training and development of Field Representatives and "Elevate" program candidates and graduates, in alignment with WTI Training Policy. Training includes: Proper completion of services and related documentation. Safety training and documentation requirements. Certification and approval of Field Representatives, including OSHA Hazard Awareness and Toolbox Talks. Conduct Platinum Inspections, in conjunction with the Inspection Team, to prepare associated cost estimate proposals. Demonstrate comprehensive knowledge of WTI services and deliverables. Participate in all required calls, meetings, and organizational communications. Perform other duties or special projects as assigned by the Regional Business Manager (RBM) or GS Supervisor.
CERTIFICATES, LICENSES, REGISTRATIONS: 30-hour OSHA certification Registered Roof Observer (RRO) preferred but not required. OTHER SKILLS AND ABILITIES:
Qualifications: Prior supervisory skills and ability to manage people and tasks. Prior roofing experience, including patch and repair skills. Knowledge of Project Management, planning, and scheduling. Knowledge and experience monitoring and maintaining quality control. Functional computer skills. Safety training and OSHA knowledge. Understanding of budgeting and expense management.
Competencies: Adaptable and willing to change with business needs. Professional and leads by example. Diversity awareness and ability to adjust to multiple personalities. Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management. Work independently, solve problems, and delegate assignments, such as quoting and pricing. Demonstrate a high degree of accountability and ethical behaviors. Excellent customer service and ability to build relationships.
Other Requirements: Ability to travel out of town, including overnight stays. Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test. Ability to read, write, and speak English. Strong verbal and written communication skills. Ability to work independently, follow through on assignments with minimal direction, set priorities that accurately reflect the relative importance of job responsibilities, and perform under deadlines with frequent interruptions. Ability to use estimating software, advanced take-off tools, and other computer programs. Apply for this ad Online!....Read more...
