Key Tasks (tasks vary within teams)
Office support - arrange meetings and events, photocopying, dealing with incoming/outgoing post, filing
Customers - help in dealing with customer enquiries on the telephone, face to face and email
Financial - assist with the processing of invoices and charges
ICT support - data inputting, maintain electronic record systems
Stock control - monitoring and re-ordering
Produce routine basic information in response to a request
Manage small projects
Training:
You will attend a local training provider, usually on day release, to gain a Level 3 qualification in administration
Attend an apprentice induction
Gain a health & safety qualification
Attend enrichment activities to enhance your knowledge eg
interview techniques, health & wellbeing, finance, disability awareness
Have the chance to attend marketing events and also take part in activities during National Apprenticeship Week
Training Outcome:
Gain a Level 3 Administrator Apprenticeship
2 years work experience in the public sector
Personal support to seek employment 4 months from the apprenticeship ending
The Apprenticeship programme has a high retention rate, as there are many opportunities to gain employment, within the Council, at the end of the apprenticeship.Employer Description:Wakefield Council is a local authority who provides many services to the citizens of Wakefield and the surrounding district.
We are an ambitious, high achieving and low spending council, delivering value for money through efficiency and innovation. Continuous improvements to our high quality services means we need to employ talented and dedicated individuals to support our existing workforce.Working Hours :The working week is usually:
Monday to Thursday - 8.30am - 5.00pm
Friday - 8.30am - 4.30pm
Flexible working scheme/hybrid working is sometimes available.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative,Resilience....Read more...
As an Administration Apprentice, you’ll be part of our Business Support community, playing a critical role in ensuring that the day-to-day operations of our business are efficient and effective.
On this 2-year apprenticeship, you'll provide support across various departments, developing skills like customer service, diary management, document control, and event coordination.
Throughout your apprenticeship, you could be involved in projects like designing marketing materials for careers events or researching and collating information for internal use. You'll also work on team projects to build your communication, problem-solving and project management capabilities.
Training:
During your first year, you'll complete three 4-month placements in different areas to gain broad experience. In your second year, you'll embark on a 12-month placement in an agreed business area, to expand your skills and define your career path.
Training Outcome:By the end of your apprenticeship, you’ll be ready to take on roles such as Personal Assistant, Document Controller, Project Administrator and more.
Upon programme completion, you can expect to earn a competitive salary exceeding £25,000.
You may also have the opportunity to undertake higher-level qualifications to further your career within Babcock across a variety of roles and functions.
The administration skills you gain could take you anywhere in the business. Some of our apprentices are now in positions such as Business Change Manager, Supply Chain Development Manager and Communications Business Partner.Employer Description:Babcock is an international defence, aerospace and security company operating in our focus countries of the UK, Australasia, Canada, France and South Africa, with exports to additional markets with potential to become focus countries. We meet our customers’ key requirements of affordability, availability, and capability by delivering engineering, support and critical systems to defence and civil markets.Working Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Administrative skills....Read more...
To provide direct administrative support to the Senior Administrator (Degree Apprenticeships) in specific admin (such as end point assessment arrangements and keeping apprenticerecords.
To provide administrative and organisational support to staff engaged in Business Development and Research as directed, including scheduling and servicing internal meetings which directly contribute to business or research development.
To ensure that valuable information provided about potential clients of business/research opportunities/publications are entered onto the correct systems. Completing related training asrequired.
Collating and issuing internal communications and social media posts for research and business development e.g. newsletters, emails, bulletins and other material promoting Business Development activity internally and externally and manage the Degree apprenticeships email inbox
Collation and publishing of staff/research profiles – external facing
Attending events to produce video and photographic materials for Research and Degree Apprenticeship social media posts
Attending events to produce video and photographic materials for Research and Degree Apprenticeship social media posts
Training:
You will spend one day a week focussing on your Apprenticeship portfolio and/or at College.
Training Outcome:
Opportunity to apply internally for a variety of roles within the University, depending on business need, at the end of your apprenticeship.
Employer Description:The University of Portsmouth is a dynamic and ambitious institution with a track record of success. One of only four universities in the south east of England to achieve a Gold rating in the Teaching Excellence Framework, it is also ranked 21st in the 2020 Guardian League Table University Guide, and 113th in the Times Higher Young University World Rankings.Working Hours :Monday- Thursday 8.30-5.15 with 1 hour 10 minute lunch break
Friday 8.30 - 4.15 with 1 hour 10 minute lunch break.
There may be a requirement to work outside of normal hours as necessary.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience....Read more...
You will be focussed on assisting clients with the claims process, maintaining communications and facilitating information between the client and insurer throughout the duration of the claim
Assisting clients with the claims process, maintaining communications and facilitating information between the client and insurer throughout the duration of the claim
Liaising with third party claims administrators and Insurers when claims process or bordereau issues arise and working with them and the team to come to an effective solution
Working within agreed parameters and processes, undertaking prompt and accurate processing of collections, fee payments and other relevant data/ information on company systems to support high levels of client service and enable effective completion of internal processes
Building and maintaining strong relationships with internal & external stakeholders to ensure service delivery meets expectations and compliance requirements
Creating, notifying & maintaining accurate and concise claim files on the Risk Serve system
Compiling loss runs/ claims experiences on request from internal placing teams or wholesale agents
Achieve all deadlines and targets
Any other duties, tasks and responsibilities that can reasonably be expected of you.Training:
Financial Services Administrator Level 3 Apprenticeship
Certificate in Insurance (Cert CII). (if applicable)
Level 2 Functional Skills in English and maths (if required)
Training will be via Davies, virtually. 6 hours per week off the job training
Training Outcome:
This role would help you build the foundations of a role in Claims within the insurance broking industry and would put you on the path to becoming a claims broker or claims advocate
Employer Description:Assured Partners London Ltd are an Insurance BrokerWorking Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Team working,Initiative,Patience....Read more...
To provide a front of office service to parents, children, visitors and staff alike, assisting with office duties commensurate within the school environment
This will require using the school’s IT systems, answering phones as well as supporting the Senior Leadership Team
To ensure the school office is kept tidy, organised and in good order at all times
Reception duties, answering routine telephone and face to face enquiries and signing in visitorssystems i.e. Arbor, School Census, online payment systems
Routine financial administration such as collection of dinner monies/school trips and clubs
Providing information and advice in relation to Free School Meals
To ensure the school newsletter is completed and issued on time.
To ensure the hot meals ordering and payment system is administered successfully
Communication with parents and other services - letters, emails, text messaging service
General clerical tasks, such as filing and photocopying
Support the administration of all pupilrelated tasks including registers, absences
FSM, holiday requests and collate information in preparation for School Census return
Training:
Business Administrator Level 3 Apprenticeship Standard
18 months duration
Once a month visits and reviews - onsite
Training Outcome:
There may be the potential for full-time employment upon successful completion of the apprenticeship, for the right candidate
There will also be support given if the successful candidate wanted to progress onto University or gain a full time B.A role after completing the apprenticeship
Employer Description:At Hyde Park Schools, we offer our pupils and staff the opportunity to be creative, innovative, and adventurous in their approach to learning and teaching. We use approaches and strategies that value effort, perseverance, co-operation, collaboration, problem-solving and leadership skills within an inclusive, happy, and stimulating learning environment.
We place learning at the centre of our school. We aim to encourage children in their strengths, whilst supporting them to embrace new challenges.
Our school philosophy is to provide our children with the best possible all-round education in a safe caring and loving environment. We aim to create a culture where thinking and learning flourish. We hope to lay good foundations for future learning so that our children can become full and active members of society.
We also believe that a close and trusting relationship between home and school, working together at all times to promote the aims and ethos of the school, is important to the success of our pupils and the school.Working Hours :Monday - Friday, 08:30 - 16:00
Actual times to be discussed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Roles and Responsibilities:
Planning and scheduling:
Coordinate planning of weekly schedules with Programme Manager for staffing and cofarmer participation
Manage the weekly attendance register and keeping coherent, consistent records of attendance and absence across all sites
Coordinate communications of regular processes and events (quarterly trustee meetings, social events, co-farmer reviews) with appropriate staff/participants
Communicate planned changes to programmes, (service shut downs, outreach visits etc) with co-farmers, families and support teams
Manage the Farm:
Ability calendar and weekly schedules to keep the team up to date (cofarmer sessions at our various locations; taster sessions for co-farmers and volunteers, staff absences, occupational therapy student placements, training, meetings and events)
Programme documentation and compliance:
Support lead staff to embed new CRM data management system to keep records secure by providing data input to transfer records and systems to new set up
Maintain and update new systems or protocols for recording/storing information as needed, ensuring GDPR compliance together with CEO and other staff
Process DBS checks for volunteers and new staff members
Programme resources:
Maintain and order supplies to resource the programme (kitchen consumables, office stationery, cleaning supplies, outdoor tools and equipment, First Aid provisions)
Maintain inventory of IT supplies and support with issuing tech to new starters, replacement of old devices
Liaise with IT support team to resolve issues as and when necessary
Management team support:
Provide administrative and organisational support to the Farm
Ability management team, including Board of Trustees if required
Provide support for comms, marketing and event organisation
Take minutes at regular Team Meetings as required
Enquiries:
Deal with phone call and email general enquiries, either responding to these or forwarding them to an appropriate member of the team
Manage info@ email inbox
Respond to and deal with issues that arise during the day (co-farmer absences, transport issues, sickness, resources/equipment needs, unplanned events)
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
Fixed Term 2 years with view to subsequent extension
Employer Description:FarmAbility works in partnership with farms and growing spaces to enable people to benefit from regular, active engagement in productive, outdoor activities with enthusiastic and experienced support as needed. This engagement with land and animals brings significant benefit to physical health and well-being.Working Hours :Shifts to be confirmedSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Logical,Team working,Creative,Non judgemental,Patience....Read more...
Our Client Care Team deal with all administration issues relating to initial client contact, onboarding, the advice process, product/services implementation, ongoing client contact, annual reviews, record keeping, office housekeeping and practice management. Each role has some degree of specialisation and some degree of overlap and as small business it is important skills are sufficiently shared so that individual roles can be covered during absences.
Behaviours
Honest and sincere in actions and doing the right thing (even when not the easiest).
Adaptable and willing to accept changing priorities and work patterns when new jobs need to be done, or requirements change.
Enthusiasm and shows drive and energy in work, when things are going well and when challenges arise.
Dependably meets personal commitments and expectations, for example: completing work, timekeeping.
Proactive in their own development; commitment to the job, the firm and the outcome for customers.
Takes pride in delighting customers.
Primary Responsibilities
Create and maintain accurate client records on back office systems, platforms and any other IT systems.
Deal with client and provider queries by phone/email/post.
Prepare client documentation and correspondence pre and post meetings as per business processes.
Check accuracy and completeness of new business documentation.
Ensure that all business applications are processed accurately and efficiently, in a compliant manner, to the firm’s standards.
Ensure all supporting documentation is maintained as per company procedures.
Ensure all work is followed up promptly in line with company standards.
Liaise with product providers to ensure timely and accurate responses to clients (progress chasing).
Gather client product data and record.
Provide a friendly and professional point of contact for clients and enquiries.
Ensure action points resulting from client meetings get diarised and dealt with.
General administration
Answer, screen and forward incoming calls.
Ensure back-office systems are kept up-to-date.
Open, scan, log and allocate incoming post.
General correspondence.
Other duties as directed by management.
Skills
Develops effective relationships with customers and key contacts, handling & resolving issues through effective verbal and written skills.
Understands role within team and its impact on others.
Consistently endeavours to support colleagues and collaborate to achieve results.
Successfully plans and prioritises to deliver good outcomes for the business and its clients.
Consistently adheres to systems and processes using proficient IT skills and is mindful of and adheres to regulatory requirements.
Qualifications requirements
GSCE in English and Maths or can demonstrate working to this level.
Other
This job description outlines the main functions and responsibilities of the post. The post holder may be required to undertake additional duties as required, commensurate with the level of the job.Training:The training will take place online accessed from your employers site address.Training Outcome:At HA&W we are committed to developing our employees and offer study support (including paying for further exams and materials, as well as time off for further study and exams). When you have completed your apprenticeship, you will put together a further development plan with your line manager. Progression opportunities include studying and working to become a Technical Administrator, Paraplanner or Financial Planner, as well as the opportunity to be involved with various business projects.Employer Description:HA&W are a firm of Chartered Financial Planners, providing financial advice and oversight of pensions & investments. New clients are provided with a complete financial planning review, based around lifetime financial modelling techniques. We arrange products and services where necessary and are usually engaged to provide ongoing advice and oversight. We have approximately 300 ongoing individual clients and provide services to a smaller number of businesses/organisations.Working Hours :Monday to Friday, 9.00am-4.30pm with a 30-minute unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Providing office support so that staff can work smoothly with customers and each other.
Maintaining organised files and records of business activity
Analysing data and market trends
Produce correspondence and reports
Data entry
Administer financial processes, such as petty cash, banking, invoicing
Provide support to individual managers e.g. diary management, travel planning, supporting events and servicing meetings.
General office duties such as photocopying, filing, archiving
Providing feedback on office efficiency and suggesting possible improvements.
Communicating effectively to colleagues and customers
Managing the phones/inbound enquiries
Sending/receiving emails
Utilising in-house software systems
Utilising Word, Excel, Outlook
Supporting your colleagues with ad hoc duties
Working towards your Level 3 in Business Administration
Training:
Level 3 Business Administrator Apprenticeship Standard
Functional Skills in maths and English, if required
End Point Assessment
Work-based learning
Training Outcome:
We want to develop and maintain our apprentices with the business. At the end of the apprenticeship there will be the opportunity for your role to become permanent within the business and to play a key role to its continued success.
Employer Description:Our software is used by SMEs and multi-nationals, councils and governments. We don't mind how big or small you are.
Variety is the spice of life! We have experience in so many markets: asbestos, legal services, water hygiene (Legionella), fire risk, animal feed, engineering, even greetings cards!
We treat our customers as partners. Many of our clients have been working with us for years, decades even. We want to build relationships, not just software.Working Hours :Our standard hours are 08:30-17:00 with 30 minutes for lunch. Days to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Team working,Creative,Initiative,Non judgemental,Patience,Ability to multitask....Read more...
The Business Administration Apprentice will be responsible for the following work tasks:
Warmly greet visitors to the office, answer phone calls in a polite professional manner. Gathering essential information from customer enquiries and passing on clear messages where appropriate
Maintain effective systems to ensure all digital files and databases are kept up to date
Support the Registered Manager with all administration involved in client care, such as maintaining care plans
Organise the calendar for three monthly client reviews, booking in meeting dates suitable for management team and the client
Support with recruitment administrative processes
Support with the coordination of Care professional retention activities, such as newsletters and quarterly meetings
Support with the daily reconciliation of completed care hours
Support projects and IT initiatives where appropriate
Ensure compliance with Home Instead’s Equality, Diversity and Equal Opportunities Policy, in respect of employment and service delivery
Training Outcome:May lead to permanent position once the apprenticeship has successfully been completed with the opportunity to progress.
May lead to full time post of office administrator.Employer Description:Home Instead is a lead provider of non-medical care and companionship for older people. We are committed to changing the face of aging by providing outstanding, personalised care and supporting our communities by sharing our knowledge with outreach events and free courses such as our scam awareness and dementia workshops.
Home Instead Braintree provides a broad range of home care support, such as helping to prepare food, support with medication or social care intervention for those living with dementia. This involves a huge amount of organisation in the office to ensure all our clients receive the best possible service and our great team of care professionals are given all the support they need.
Our office is based in Braintree, but we cover a wide area from Great Dunmow to Marks Tey and as far north as Sudbury.Working Hours :Monday to Friday 8:30am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Self-Motivated,Flexible....Read more...
We are seeking an Apprentice Office Administrator to join our team in managing daily administrative tasks.
The ideal candidate will have strong organisational skills and be willing to learn. telephone: 01872 305500 email : apprenticeships@truro-penwith.ac.uk
Duties:
Perform clerical duties, including filing, answering phone calls, responding to emails, and preparing documents
Computerise data and maintain electronic and hard copy filing systems
Uphold phone etiquette when communicating with clients and colleagues
Type correspondence and reports accurately and efficiently
Utilise QuickBooks for financial record-keeping tasks
Proficient in Google Suite applications for office productivity
Conduct data entry tasks with precision and attention to detail
Support office operations by assisting with administrative tasks as needed
Training:Knowledge:
The organisation: Understands organisational purpose, activities, aims, values, vision for the future, resources, and the way that the political/economic environment affects the organisation.
Value of their skills: Knows organisational structure and demonstrates understanding of how their work benefits the organisation. Knows how they fit within their team and recognises how their skills can help them to progress their career.Stakeholders: Has a practical knowledge of managing stakeholders and their differing relationships to an organisation. This includes internal and external customers, clients and/or suppliers Liaises with internal/external customers, suppliers, or stakeholders from inside or outside the UK.
Engages and fosters relationships with suppliers and partner organisations.
Relevant regulation: Understands laws and regulations that apply to their role including data protection, health & safety, compliance etc. Training Outcome:On completion of a successful apprenticeship, there may be an opportunity for a full time position.Employer Description:A & P Williams is a family run business based in Newquay. We are an internal boarding, plastering and external render company predominantly in the new build sector.Working Hours :Working Days: Mon-Fri Working Times: 07:30-16:30 (tbc).Skills: Communication skills,IT skills,Attention to detail,Organisation skills....Read more...
As a Procurement and Buying Apprentice, you will gain hands-on experience working alongside experienced buyers, supporting key purchasing activities, supplier onboarding, and data management. This apprenticeship offers a learning environment where you will develop knowledge of products, suppliers, and procurement processes. The role is ideal for someone looking to start their career in procurement, and grow within the company.
Assist Senior Buyers:
Work closely with senior buyers, supporting them in various procurement activities such as product sourcing and purchasing
Supplier Onboarding:
Help onboard new suppliers by collecting documentation, verifying credentials, and ensuring compliance with company policies and regulations
Data Entry & Management:
Accurately input and maintain data in relevant systems, including product specifications, pricing, and supplier information
Learning & Development:
Proactively learn about the company’s products, services, and the procurement process through on-the-job training
Supplier Communication:
Assist in liaising with suppliers regarding order confirmations, deliveries, and any discrepancies to ensure smooth operations
Purchase Order Support:
Help create and manage purchase orders, track order statuses, and follow up on deliveries to ensure timely and accurate fulfilment
Reporting:
Support the team in preparing reports on activities, such as spend analysis and supplier performance
Team Collaboration:
Work collaboratively with internal teams, such as logistics, operations, and finance
Training:
Business Administrator Level 3 Apprenticeship Standard
The apprentice will spend 4 days a week in the workplace and 1 day a week at college
Training Outcome:
There may be the opportunity to progress onto higher level qualifications or secure full time permanent employment
Employer Description:Protec is one of the UK’s most significant industry-leading fire detection manufacturers. With experience spanning seven decades in the fire and security industry, we provide innovative products and superior services to exceed our clients ever more demanding expectationsWorking Hours :Monday - Friday, 8.30am - 5.00pm with 30 minutes for lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Initiative,Interest in Procurement....Read more...
Your duties will include;
Providing general administrative support such as photocopying, filing, emailing, completion of documentation, responding to routine correspondence
Maintaining manual and computerised records and/or management information systems
Assisting in producing journals/invoices for charges relating to commercial operations within Operational In-House Services
Taking minutes/notes at meetings and circulate to attendees
Sorting and distributing internal and external mail
Providing routine clerical support in relation to the production and distribution of work
Training:
Qualification - Level 3 Business Administrator
The training will be delivered at the workplace
Training Outcome:
Apprentice will receive on programme support from an Apprenticeship Officer and Careers, Information, Advice and Guidance support during the last 2 months of their Apprenticeship contract
Job seeking support is also included
Employer Description:Sefton Council is a local authority within the Liverpool City Region. Sefton is a diverse and exciting borough and is a great place to live and work. As an employer we can offer a diverse range of job roles across a variety of settings. We offer attractive conditions of service which allow for a good work life balance and invest in our staff through our learning and development programme. Inclusive Recruitment We are proud to be an organisation which embraces diversity and difference. We employ colleagues who each bring their own unique skills to deliver an excellent service to our customers. We always recruit the most talented people for any role, regardless of age, disability, gender identity, race, religion or belief, gender or sexual orientation. We aim to be reflective of the communities that we operate in. We promote diversity and encourage applicants from all backgrounds. Visit Inclusive Recruitment (sefton.gov.uk) for further information regarding the Council’s approach to Inclusive Recruitment. Equal Opportunities Please note that all disabled applicants who meet the essential criteria for these jobs (as given in the Person Specification) and who want to apply under the Disability Confident Scheme will be invited to interview.Working Hours :Monday- Friday
8.00am- 4.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Patience....Read more...
Answering the phone/general enquiries
Keeping accurate records and ensuring practice databases are updated when and where necessary
Resolving issues raised by clients
Accurate data input onto various payroll software systems
Ownership and development of several key administrative processes within the department
Ad hoc assistance to all aspects of running an efficient and productive office
Assistance with month end and year end preparation and filing in respect of electronic and paper records
Demonstrating work ethic, attention to detail, and reliability
Basic IT skills, including competence in using MS Office (Word, Excel, PowerPoint, Teams)
Adapt to changing priorities and demonstrate responsibility for team performance and workload quality
Take ownership of projects to aid in expanding the business; particularly in moving to a paperless office
Getting to know and understand the numerous software products available and services that clients can access
A point of contact with HMRC for general enquiries
Training:
Business Administrator Level 3 Apprenticeship Standard
Day release at Middlesbrough College
Training Outcome:
Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available
Employer Description:Formed in 2003 and based in Teesside, we are a firm of chartered accountants providing outsourced financial services to a wide range of businesses and individuals across the UK.
With over 95 years of accumulated experience between our three partners – each with specialisms in various avenues, we offer a wealth of knowledge and experience to help guide you on your path to financial success.
We pride ourselves on the fact that our services will always be provided at a fair, transparent price and to the highest standard. All initial consultations / quotes are without obligation and free of charge.Working Hours :Monday - Friday. Times are to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Patience....Read more...
Founded in 1998, Armorduct Systems are celebrating 25 years as a high-volume UK manufacturer of cable management components and systems.
Combining our extensive portfolio of standard products with our in-house design capability enables us to provide the right product and the right solution every time.
Based in the Midlands, we supply cable trunking, cable tray and cable basket, plus lighting, flooring and perimeter cable containment solutions for UK and European projects.
Working closely with our customers is the best way to ensure the most successful outcomes, all supported through our partner network of electrical distributors.
Business Administrator - Apprentice Job Description:
We are seeking a motivated and enthusiastic Business Administration Apprentice to join our team. In this role, you will gain hands-on experience and develop a range of skills related to office administration, business processes, and communication from all departments within the business. This apprenticeship offers the opportunity to learn and grow within a dynamic and supportive environment while working toward a nationally recognised qualification in Business Administration.
Key Responsibilities:
General Administrative Support:
Undertaking everyday office tasks such as filing, document management, data entry
Managing incoming and outgoing mail, emails and phone calls
Maintaining office supplies and equipment
Keeping databases and systems updated with accurate information
Document preparation
Preparing documents, reports, presentations, and spreadsheets as required
Assisting with the creation of proposals and meeting minutes
Customer Service:
Liaising with clients, suppliers, and stakeholders via email, phone, or in person
Assisting with resolving customer inquiries and ensuring a high level of service
Business Process Support:
Supporting the team with project management tasks, including documentation, tracking, and reporting
Participating in business meetings and taking notes
Learning and Development:
Attending training sessions and completing assignments as part of the apprenticeship
Working closely with mentors and experienced team members to learn the fundamentals of business administration
Developing key skills such as problem-solving, time management, and communication
Requirements:
A keen interest in business administration and developing a career in this field
Excellent organisational and time-management skills
Strong communication skills (written and verbal)
Basic proficiency in Microsoft 365 (Word, Excel, PowerPoint, Outlook)
Willingness to learn, take initiative, and work within a team
A professional and positive attitude
Training:Completing a Level 3 Business Administration Apprenticeship Standard, consisting of:
Knowledge and competence qualification in business at Level 3
End-Point Assessment (EPA) - final test and observation
The vocational and academic training aspects are separated and delivered by separate teams. The vocational training and assessment is conducted, more often than not, on site according to the employers wishes.
Notice of dates is agreed well in advance of a site visit. Training and assessment is conducted both on and off the job, according to the needs of the course and the learner. Every effort is made to ensure the best result is achieved by the learner.Training Outcome:Opportunities that could arise after the apprenticeship are:
External Sales
Team Leader
Assistant Manager
Branch Manager
Employer Description:EDA learning and development will employ you on behalf of this employer.
We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.Working Hours :Monday - Friday, 8.00am - 4.00pm (with 1-hour for lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Timekeeping,Enthusiasm,Keen to work and study....Read more...
Duties include:Processing and coding invoices in accordance with group policies with wider team support liaise with suppliers to resolve invoicing queries in a professional manner and on a timely basis
Liaise with the procurement team as necessary to resolve issues
Supporting the close out the Purchase Ledger at Month End
Support the completion of supplier statement reconciliations on a monthly basis
Handling post/emails related to invoices and any other associated duties
Assisting in the preparation and processing of weekly payment runs in line with group policies and procedures to avoid inaccuracies
Processing monthly Sap Concur expense claims
Other ad-hoc duties to support the Finance Manager as required
Training:Accounts or Finance Assistant Level 2 Apprenticeship Standard:
Foundation covers the basic principles of accountancy, and is your starting point if you’ve never studied accountancy before.
You’ll learn the basic principles of accountancy, such as double-entry bookkeeping, costing and preparing financial statements, as well as how to use accountancy software.
This level is ideal if you’re new to accountancy and finance, have previously worked in an accounts department, or are looking to change your career into Accountancy.
To pass this level, you'll be examined on five units. All assessments are computer-based exams (CBE).
The area you will cover include:
Bookkeeping transactions
Bookkeeping controls
Elements of costing
Using accounting software
Foundation Synoptic Assessment
Training will be provided either via classroom or remote sessions. An apprenticeship has to be relevant to the job you are undertaking and you must dedicate 20% of your time towards it.Training Outcome:
Opportunity for career progression in the future is available
Employer Description:Solid State Plc is a high value-added manufacturer and specialist design-in distributor to the electronics industry. We are currently looking to recruit within the groups finance function a purchase ledger administrator focused on supporting the Systems Division. Our focus is on providing reliable technology for use in harsh environments, where failure is not an option.Working Hours :Monday - Friday, shifts to be confirmedSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
As a Business Administration Apprentice, you will play a key role in supporting our team across various departments, gaining hands-on experience in a broad range of business activities. You’ll work closely with staff and management while developing essential skills that will set you up for a successful career.
Key Responsibilities:
Coach Team Members: Support and mentor staff to improve processes and teamwork
Meeting Organisation & Minutes: Arrange meetings, set agendas, and take accurate minutes
Lead Projects: Take ownership of projects such as process improvements, office setup changes, and more
Use IT Software: Gain proficiency in Microsoft Excel, PowerPoint, and our Management Information Systems (MIS). You will also get exposure to invoicing processes
Written Communication: Draft professional emails, letters, and other forms of business correspondence
Digital Platforms: Assist with managing digital platforms
Proposal Creation: Help prepare business proposals for internal and external stakeholders
Data Recording & Analysis: Keep accurate records and analyse data to inform business decisions
Problem-Solving: Tackle challenging or complex situations, such as handling complaints and resolving issues
Coach & Mentor: Gain experience in coaching and mentoring colleagues to foster continuous development
What You’ll Learn:
Effective time management and organisational skills
Leadership and project management techniques
Advanced IT skills including the use of Excel, PowerPoint, and Sage
Strong communication and problem-solving skills
Ability to handle complex situations and provide customer service solutions
Training within the accounts department
Training:Business Administrator Level 3.Training Outcome:Potential permanent position with the administration team or if there is interest it could lead into the accounts team.Employer Description:Based in Teesside, England Omnia Machinery are global suppliers of heavy plant and construction machinery, we source the best quality used machines from our trusted suppliers. Run by Directors Ashley Vaughan, Sam Brown and Jonathan Rea we aim to provide the highest level of customer service possible. We will help you before, during and after the purchase of your machine enabling you to buy in confidence.Working Hours :Monday - Friday
Monday - Thursday: 07:45 - 16:30
Friday: 07:45 - 13:45Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Logical,Team working....Read more...
Tasks and responsibilities will be:
Meet & greet our clients and professional contacts at reception
Copy and verify client identification documents
Ensure the reception area looks professional and promotes quality at all times
Offer and make every client and/or professional contact a drink on arrival into reception
Ensure all phone calls are answered professionally and within three rings
Take messages and ensure they are immediately passed on or emailed to the appropriate person
Notify appropriate people when another member of staff is not in the office and ensure an out of office is on their email account and phone calls are diverted to another member of the team
Liaising with external telephone answering support service
Conscious of GDPR regulations and not leaving client information out on the reception desk or discussing client information loudly when on the phone/in person
Manage room bookings and car parking
Taxi and travel bookings when required
Coordinate and publish daily sign in communication sheets
Any other ad hoc duties that may arise within the business support department
Supporting other teams when required
Building maintenance point of contact
First response to troubleshooting and day-to-day problem solving for SOS (Case Management system) and IT issues in conjunction with Operations Director and/or IT support provider
First response to troubleshooting and day-to-day problem solving for facilities (phones, photocopiers etc.) in conjunction with Operations Director
Reception duties:
Assist in ensuring Health and Safety procedures are maintained throughout the office
Providing admin support for internal teams if cover is required
Open reception and meeting rooms before reception cover first thing in the morning
Person Specification, essential requirements:
Presentable at all times with a polite and warm manner
Calm, discreet and professional
Ability to adapt to different clients and being sensitive to their situations
Fantastic telephone manner
Comfortable with telephone systems and other IT systems
Fantastic time management and keeping to deadlines
Attention to detail
Willingness to work as part of a team
Highly organised with strong administrative skills
Strong interpersonal and rapport building skills
Good IT skills and an aptitude to learn new technologies
A positive, helpful and client focused attitude
Training:Business Administrator Level 3.
Apprenticeship teaching will be a mix of in person lessons and remote learning for six hours per week.Training Outcome:Subject to discussion with individual. Previous reception staff have gone on to develop their expertise and presence in the role; others have broadened out into other aspects of the Central operations function, administration and secretarial and some into legal roles.Employer Description:Mogers Drewett is a leading Southwest legal and financial planning firm that takes pride in building long term client relationships. From our offices in Bath, Frome, Sherborne and Wells our people offer comprehensive expert advice across a range of legal and financial services for individuals and businesses.Working Hours :Monday to Friday 9am - 5.30pm with one hour for lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Administrative Support:
Perform general administrative tasks such as data entry, filing, and record maintenance.
Prepare, format, and distribute reports, presentations, and documents for the operations team.
Assist with the scheduling of team meetings, including coordinating agendas, taking minutes, and following up on action items.
Operations Coordination:
Support the Operations Manager in monitoring project timelines, milestones, and deliverables to ensure that operational objectives are met.
Coordinate and communicate with other departments to align operational activities with business objectives.
Documentation and Compliance:
Maintain up-to-date documentation, such as standard operating procedures, process maps, and policy guidelines.
Ensure compliance with company policies and regulatory requirements by supporting documentation and record-keeping practices.
Conduct periodic audits of operations-related documentation to ensure accuracy and consistency.
Data Management and Analysis:
Compile, input, and analyze operational data, identifying trends and providing insights for continuous improvement.
Prepare data reports to support operational planning and decision-making.
Assist in maintaining data accuracy across various systems and platforms, collaborating with the IT or data management teams as needed.
Customer and Vendor Support:
Liaise with external parties to support logistics, delivery schedules, and inventory management.
Respond to internal and external inquiries related to operations, providing relevant information and escalating complex issues as necessary.
Project Assistance:
Support project planning and execution by coordinating resources, scheduling meetings, and tracking project milestones.
Training:
Apprentices will be working towards the Level 3 Business Administrator Standard.
Apprentices will be supported via an agreed training plan. Training will be discussed at enrolment and will include input from the employer, training provider and apprentice.
The apprentice will receive monthly workplace or virtual visits with a dedicated assessor.
The assessor will set individualised learning tasks as part of the apprentice’s workplace training that will incorporate your daily role and duties.
There is no set mandatory qualification within this Standard, however all training will be delivered to allow students to stretch to the highest grade at EPA (distinction). 8 weekly reviews will monitor progress by all parties.
Apprentices completing this standard, will gain 15 months of practical training and the remaining 3 months will be dedicated to End Point Assessment preparation.
The EPA consists of:
Knowledge test
Portfolio based interview
Project presentation
Training Outcome:
The role is a full time permanent position.
The role will naturally grow as the business does but there is an opportunity for the individual to progress & develop into other roles and departments too.
Employer Description:Farrat is a well-established yet highly ambitious, family-run, engineering and manufacturing company, that specialises in providing innovative solutions; as our motto says: 'We are Engineers on a Mission to support a better world'. With a rich history and a strong presence in the industry, we are known for our expertise in creating products and systems that enhance the performance and longevity of structures, across various sectors.Working Hours :Monday - Thursday, 8:30am - 5.00pm.
Friday, 8:30am - 4.00pm.
Working onsite full time.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Adaptable,Proactive....Read more...
As a Business Administrator Apprentice, you will be responsible for providing general administrative support to the business. This will include a range of duties such as:
Answering and redirecting phone calls in a professional and courteous manner
Managing and responding to emails efficiently
Assisting with sales order processing and ensuring timely delivery to customers
Collaborating with suppliers, retail, and trade customers to ensure smooth business operations
Updating websites and social media platforms to promote the company's products and services
Maintaining accurate and organised filing systems
Supporting logistics activities, including coordinating shipments and maintaining inventory records
Assisting with photocopying and document preparation as needed
Conducting data input and ensuring accuracy and completeness of information
Performing any other general administrative duties and ad-hoc tasks as assigned by management
If you are enthusiastic, motivated, and eager to kick-start your career in business administration, we encourage you to apply for this apprenticeship. Please submit your resume and a cover letter explaining your interest in the role and how your skills align with the job requirements.
As an apprentice, you will receive a competitive salary and the opportunity to gain a recognized qualification while gaining real-world experience.
We are an equal opportunity employer and welcome applications from all qualified candidates.Training:
BTEC Level 3 Diploma in Business Administration, QCF
Employer Rights and Responsibilities
Personal Learning and Thinking Skills
Training Outcome:
To be offered a full-time position once apprenticeship is complete. The opportunities in the world of business are endless. Many apprentices start in business administration, customer service or accountancy, which are great stepping stones into lots of exciting careers. You can go on to specialise in a particular field and into management
You will find people who started in administration working in all professional areas and at all levels
If you are good at IT and enjoy working with others then a Business Apprenticeship could give your career a great start
Employer Description:MollyDoo Baby is synonymous with the high quality manufacture of baby & children's mattresses, supplying the nursery trade, furniture, hotel, leisure, educational, childcare & health industries.
Based in Lancashire, historically famous for manufacturing & textiles, we specialise in the manufacture of all types of baby & children's mattresses with a variety of fillings and coverings.Working Hours :Monday - Thursday, 09:00 - 17:00Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Patience....Read more...
The NHP team in Crewe want to support and recruit an apprentice business administrator who understands the experience of growing up in care because it has been a part of their own life journey and childhood at some stage. This vacancy is reserved for people who have experience of being in care (anyone who, at any stage in their life, for any length of time has been in care, or, is currently in care, or, is from a looked-after background, including adoption) You will be based at the NHP office in Crewe. However, you may have opportunities to travel to Local House Projects and attend meetings across the country. The role will also have an important function within the Care Leavers National Movement (CLNM) taking a lead in one of the regions (North, Midlands or South). The successful candidate will have a range of day-to-day duties, including:
Learning and promoting the Charity’s vision and mission
General admin including emails, filing, printing, scanning, ordering stationery
Assist and support staff with various admin tasks
Manage, maintain and review IT systems and assist with minor technical support
Assist with the management of social media, marketing and campaigns
Input data and update records
Assist with a range for research activities
Schedule appointments and events, support and participate in meetings and training events
Communicate and interact with contacts either on the phone, digital platforms or in person
Build and maintain positive relationships with customers and colleagues
Do any additional typing that may be required, including notes of meetings
Practice planning and supporting with deadlines
To maintain confidentiality and discretion at all times
Undertaking training when necessary
Work on allocated projects
Being ready for any other administrative tasks that are required
Training:The candidate will follow a Level 3 Apprenticeship programme and study towards a full Standard as a Business Administrator. This training will be structured and delivered by Cheshire College - South & West. If you do not already hold GCSEs at grade A-D/8-4 in English and maths you will complete Functional Skills in the related subjects to attain Level 2 Functional Skills. NHP will provide in-house training to support the chosen candidate to broaden their knowledge of the organisation and its specific needs.Training Outcome:A full-time position is not guaranteed. You'll have met a great professional network of new friends and colleagues, who will be contacts going forward. We will support you with CV prep, interviews techniques and job applications.Employer Description:The National House Project (NHP) is reimagining the leaving care process and supporting young people to build interdependent, connected and fulfilling lives. The charity achieves this by providing support and expertise to local authorities around the country to set up and manage Local House Projects (LHPs) so that young people can leave care in a carefully planned way. The work began by asking young people ‘what makes a house a home’ and was co-designed with young people from the start. With a psychologically informed practice framework the approach is relational through which young people in and leaving care work together with staff to create their first home and build a long-term community of support. The first HP in Stoke-on-Trent was led by Mark Warr and Sue Hammersley who continue to lead on the on-going national project development. The Stoke-on-Trent project was set up in 2015 followed by the implementation of a further five Local House Projects in 2017. With an ambition to expand nationally, NHP was then set up as a charitable body, with the aim of rolling out the programme across England and Scotland. The organisation now supports 24 local authorities and has a plan to scale by five new projects per year. Being part of a LHP has supported young people to gain confidence, achieve successful interdependence by transitioning to full council tenancies, secure jobs and stay in college – aspirations which the NHP team want for any young person leaving care. To maximise the ownership of young people and ensure that their collective voice is heard, amplified and acted on, NHP also established Care Leavers National Movement (CLNM). It has representation from all LHPs at a regional level with these meetings feeding into the more strategic function of CLNM.Working Hours :Monday to Friday 9am - 5pm, Breaks: 30-minutesSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Non judgemental,Patience....Read more...
Provide administrative support and assistance and establish and maintain effective links and professional relationships with all colleagues and other agency services
Maintain all records and files within designated filing systems in line with agency procedures as required
Send out invitations, consultation forms, interview documentation and reports and chase required responses as instructed
Support administrative processes involved in obtaining statutory checks and references, consulting with prospective carers, Form F Assessors and local authorities where necessary, to complete local authority checks for other authorities and agencies as requested and occasional late working for foster panel minute taking
Support in the organisation of training to foster carers and staff, booking rooms and refreshments, liaising with trainers, assisting with the preparation of paperwork, logging attendance and updating all relevant records
Assist with the administration of monthly Support Groups, interviews, consulting with carers, booking rooms and refreshments and logging attendance, and taking notes as required
Support colleagues within the Fostering team with routine admin tasks and receive and relay messages, ensuring that, in the absence of the Fostering Manager and Supervising Social Workers, telephone calls are dealt with appropriately
Produce placement meeting packs to be available for Supervising Social Workers. Ensure all relevant data is recorded and uploaded to Charms following start of a placement
Make up new carer packs for newly approved carers, and child packs for new placements
Create and update catalogue of reference materials and ensure safe storage
Maintain and update manual and computerised administrative systems, including CHARMS, to ensure the effective, accurate and timely retrieval of information
Upload documents, including Local Authority paperwork and children’s monthly reports
Respect the confidential nature of the work and comply with data protection requirements
Be aware of health and safety issues within the working environment and implement Acorn Care’s Health and Safety policy and all other legal requirements in relation to health and safety
Uphold and promote Equal Opportunities and all other policies and procedures relevant to the role
Ensure that all the work undertaken by yourself is conducted to the highest professional standards and achieves Acorn Care’s standards and targets for customer service
Take responsibility for own professional development in the role, actively participating in appraisal and attending all relevant training and development activities
Training:
Level 3 Business Administrator Apprenticeship Standard
Location: 33 Kellaw Road, Yarm Road Business Park, Darlington DL1 4YA
Working 5 days per week inclusive of 1 day per week for study at Darlington College
Training Outcome:After successful completion of the apprenticeship, a long-term position may be considered.Employer Description:Our aim is to provide young people with the opportunities and experiences that will enable them to achieve their full potential. We provide the highest quality of care, so that our young people can overcome their difficulties and focus on the present and their future. It’s our mission to provide a firm foundation, from which they can grow.
Working in partnership with young people, their families and other professionals we aim to create positive outcomes for each individual. Our focus is in line with the outcomes that matter most to children and young people and our values reflect that we work with some of the more vulnerable members of our society. Often we provide care for young people who may experience emotional, behavioural and learning difficulties but we firmly believe that from small ACORNS, big oaks grow so, when Fostering at the Acorns we follow these principlesWorking Hours :Monday to Friday 9am to 5pm with flexibility to suit business needsSkills: Communication skills,IT skills,Organisation skills,Team working,Data Protection knowledge,Professional,Work to deadlines,Target driven,Flexible,CHARMS experience an advantage....Read more...
An opportunity to get a long-term career and learn all aspects of modern pest control.
Main Duties:
Assisting the Director & Administration team of Pest-Tech with the office administration and customer support.
Diary and email management.
Setting up and scheduling appointments.
Assisting in organising work schedules for the technicians.
Communicate by phone call and email with letting agents, property managers and clients on services required or delivered.
Provide administrative support for staff meetings i.e., setting minutes, collation and sending agenda and documents pre-meeting and the recording of meeting actions.
To use multiple IT packages and systems relevant to the organisation.
To assist in developing and maintaining an effective IT management system.
To regularly review archive/dispose of dated material whilst ensuring that all archived documents are stored appropriately.
Monitor and order stationery supplies and open/distribute the post daily.
To work as part of the Pest-Tech Team providing an excellent level of operational support.
Builds and maintains effective working positive relationships within the company, and external clients.
Responsible for printing, making up of contract folders.
Ensure that all staff-related communication and client data is GDPR compliant.
Training:
Business Administrator Level 3 Standard.
On the job training with the employer whilst working towards the Apprenticeship Standard.
Regular work-based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.
Training Outcome:
Potential for full time employment for the right candidate.
Many employers retain apprentices in full/part time positions.
The qualifications you gain can also help you to get into higher education or other employment.
Being an apprentice gives you the opportunity to gain a recognised qualification and developing professional skills whilst earning a salary, inside some of Kent’s best companies.
Once the Apprenticeship has been achieved you will have the skills, abilities, and experience to update and enhance your CV, to make it attractive to potential employers.
Employer Description:. Pest-Tech is a professional team of experts covering all aspects of pest control. The company delivers pest control across Kent. The Technicians are supported by a highly efficient administration team.Working Hours :Monday-Friday.
9.00am - 5.00pm.
30 minutes paid lunch break.
20 days holiday per year, plus Bank Holidays (usually 8 per year).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Self motivated....Read more...
As an apprentice, you'll work at a company and get hands-on experience. You'll gain new skills and work alongside experienced staff. What you'll do at work:
Managing creditor communications is the principal responsibility of a Creditor Liaison Advisor, advisors will interact directly with all creditors
Management of all inbound and outbound telephony activity and tasks
Daily activity will include:
Effectively managing all outbound calls out of the department, either taking the action to service and resolve the creditors enquiry or by setting a task and following up the action
Accurately updating debts managed under plans, inputting data received from creditors (letters, emails, spreadsheets, telephone conversations) ensuring the notes reflect the information obtained
Proactivity contacting creditors where required to ensure the best outcome is received for the consumer
Effectively questioning and challenging any declined offers, interest where not frozen, further collections activity, to ensure that the core product is being managed to a high quality and meets the consumers' expectations
Negotiating with the creditor to reach a fair outcome for the consumer
Notes should be clear and concise with any follow-up actions being completed accordingly ensure all follow-up work is completed where the consumer should be notified of any changes
Remaining positive, polite, and professional to preserve the ongoing image and integrity of the business
Building on creditor relations by professionalism and promoting in-house systems to create further efficiencies
Meeting all compliance requirements
Give correct and best advice following MPG processes and procedures along with all regulatory requirements
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Business Administrator Level 3 Apprenticeship Standard Off-the-job training will include the support of a fully qualified Total People Learning Coach.
Training will take place in the form of live, interactive webinars and an online system called Onefile will be used to complete all necessary assignments.
There will be a final examination. Employer Description:MoneyPlus Advice has been providing debt advice for over 25 years and has helped hundreds of thousands of people. As the largest commercial provider of regulated debt advice in the UK, our experience means your experience will always be a positive one.Working Hours :Monday to Friday - hours will be either 8.00am - 4.00pm or 9.00am - 5.00pmSkills: Administrative skills,Analytical skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Logical,Non judgemental,Number skills,Organisation skills,Patience,Presentation skills,Problem solving skills,Team working....Read more...
Learn how to produce accurate records and documents including emails, letters, files), draft correspondence, maintain records and files and handle confidential information in compliance with current procedures.
Be supported to develop skills in making effective decisions through exercising proactively and good judgement and seeking advice from more experienced team members.
Learn how to develop excellent communication skills through appropriate digital and face to face channels and act as a role model and key source of information for the organization.
Be supported in building positive relationships across the organization and develop agility and confidence to influence and appropriately challenge.
Be supported to develop the necessary level of expertise required to complete tasks and continuously improve your work, reviewing processes in line with best practice and applying problem-solving skills to resolve challenges.
Learn how to manage resources and taking responsibility for initiating and completing tasks and managing priorities to successfully meet deadlines.
To be trained in the efficient use of information technology systems in order to carry out duties in the most efficient and effective manner.
To participate in team meetings, 121’s and other appropriate events
To maintain general good housekeeping of the workplace
To undertake other duties commensurate to the grade of the post
Training:
L3 Business administrator Apprenticeship Standard
Training Outcome:This is a permanent role and it is expected that the role holder will become a valuable member of the administration team and contribute to smooth operation of COTEC on completion of the apprenticeship.Employer Description:COTEC is an outstation of Cranfield Defence and Security and is located on Salisbury Plain south of Devizes. The site is leased from the MOD and all range operations are carried out under the authority of Defence Training Estates Salisbury Plain DTE(SP). The site carries out a large range of tasks primarily based around the testing and evaluation of
explosives, ordnance, and munitions for defence and commercial customers. The site also carries out research and supports the research projects of Cranfield University students.
COTEC carries out its own technical, facilities and administrative duties and facilities management with support from the relevant departments on Shrivenham site.Working Hours :37 hours per week, normally worked Monday to
Friday. Flexible working will be considered.
Monday to Thursday
8:30am to 4:30pm (half an hour for lunch)
Friday
8:30am to 4:00pm (half an hour for lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,able to following instructions,Flexible attitude,Able to cope with change,Dependable and reliable,Self-motivated....Read more...
Have exposure to the company social media platforms
Participate in the development our monthly newsletter providing information for Teesside plant
Participate in / lead meetings and events
Ability to participate/lead meetings such as our pre planning meeting, shutdown planning meetings, shutdown update meetings and meetings with contractors to discuss non routine work
Take minutes and other required documentation in meetings
As above:
Take responsibility for logistics i.e., travel/accommodation Liaise with external companys to confirm the logistics of orders/spare parts that are currently off site, obtain expected delivery/lead times sometimes with time constraints/pressures
Lead and manage a significant project in the workplace that results in a change to, or improvement to an area of the business
Take ownership of designing, implementing and commissioning of the logging of all spare part systems on our CMMS
Once the system is populated provide training to relevant members of staff on site
Apply problem solving skills to resolve complaints or challenging situations
Opportunity to problem solve as a team and independently when process issues arise creating additional/unplanned activities for the MTCE team. This often requires external assistance which creates a need for the individual to determine the priorities of the task and the person/company best suited to assisting
Plan resources required to carry out business activities
Update the following weeks plan based on information taken down in the pre planning meeting, updating the calendar/Work orders to accurately portray the planned work, discuss any issues or defects daily with team supervisors to determine if planned work is still viable or defects are higher priority than the planned work and what effect this has on the resources available
Exposure to / involvement in business financial processes i.e., creating invoices, taking payments etc.
Invidivual will have the opportunity to receive invoices from clients/contractors, send them for approval following the companys SOP, Raise Purchase orders for approval and send out approved purchase orders
Training:
Business Administrator Level 3 Apprenticeship Standard
Day release at Middlesbrough College
Training Outcome:
Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available
Employer Description:Greenergy was founded to supply diesel with lower emissions than standard diesel, offering significant air quality benefits. As we have grown, we are more than ever committed to reducing emissions in transport fuels.
As Europe’s largest manufacturer of waste-based biodiesel, renewables are integral to our core strategy. Our global supply chains gives us flexibility to source the lowest-cost feedstocks and products, ensuring reliable supply to our market-leading customers.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Presentation skills,Team working,Patience....Read more...
