Customer Care Administrator- Renfrewshire - Salary up to £30,000 DOE CBW have a new opportunity for a proactive and empathetic Customer Care Administrator to act as the primary point of contact between our construction teams, tenants, housing associations, and subcontractors. The successful candidate will have strong experience in customer service and complaint resolution, particularly in a housing or construction-related environment. Key Responsibilities:Act as the main liaison between tenants/residents and the construction team throughout the duration of works.Respond promptly and professionally to tenant inquiries, concerns, and complaints, providing clear communication and timely updates.Schedule and coordinate access for construction works, ensuring minimal disruption to tenants.Maintain accurate records of all communications and issues raised by tenants and stakeholders.Work collaboratively with site managers, housing officers, and subcontractors to resolve issues efficiently.Support the project team with administrative tasks related to customer service, such as preparing notices, appointment letters, and satisfaction surveys.Monitor customer satisfaction levels and assist in implementing improvements where necessary.Requirements:Proven experience in a customer service or complaints handling role, ideally within housing / constructionExcellent communication and interpersonal skills, with the ability to remain calm under pressure.Strong organisational and time management skills.Ability to build rapport and maintain positive relationships with diverse stakeholders.A proactive approach to problem-solving and a strong sense of empathy.Competent in Microsoft Office and customer service management systems. Salary & Benefits:Competitive salary up to £30,00022 days annual leave + bank holidaysCompany pension schemeTraining and development opportunitiesSupportive and inclusive team culture....Read more...
Answering the telephone, taking messages and handling calls in a timely and professional manner
Providing an efficient and effective administration support to the sales and operations team
Handling sensitive and confidential information, including data entry
Maintaining and updating manual and computerised records/management information systems
Filing, storing and recording data and information
Administering and processing enquiries, referrals, and other requests
Utilising various IT systems including MS Office
Organising and supporting various events and meetings
Obtaining personal information for customers regarding their finance application
Loading customer information onto our CRM/proposal system
Quoting customer’s finance options and using sales techniques to secure the deal
Training:Financial Services Administrator Level 3.
You will attend training once per week either on-line or face to face with our Training Provider, Skills North East.Training Outcome:Progression within company.Employer Description:We are one of the UK's Fastest Growing Motor Finance Broker, Established in 2013, Multi Award Winning. Good, Poor, and Bad Credit Specialists. UK's Most Extensive Panel Of Funders for Car and Commercial Vehicles.Working Hours :Monday - Friday, 9am - 5 pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience,Flexibility,Time management,Ability to prioritise,Professionalism....Read more...
The primary purpose of this position is to support the administrative function of the operations team. The Apprentice Administrator will work alongside operations management and the wider operations team.
Most duties will be completed via the company’s customer management system (CRM).
Key Responsibilities:
Goods In/Goods Out- make sure systems are updated and items are correctly allocated to the storage location.
Organise the collection and delivery of repairs to TRG Poland and Manufacturer repair facilities.
Coordinate customs information and dispatch documentation of customer property to repair centres across the UK and Europe.
Raise new work tickets on internal and external systems and portals
Compile the final dispatch of repaired customer equipment to the nominated delivery location
Periodic audit of customer stock in line with accuracy KPI’s
Work to agreed timescales for all activities – ensuring all customer agreements and procedures are followed
Use the internal CRM system to ensure stock visibility is accurate at all times
Support the operational team to meet customer requirements
Pick devices and accessories in line with customer requirements
Follow health and safety procedures, including the use of PPE where required
Any other task as reasonably requested by management
Knowledge, skills, and experience required for an IT literate with experience in using Microsoft Office applications.
Knowledge, skills, and experience required for the role:
IT literate with experience of using Microsoft Office applications
Strong Communication skills
Willingness to learn and adapt to changeSelf-motivated with the ability to work alone or as part of a team.
Ability to multitask throughout the working day
Able to work to deadlines and standards as agreed with our customers
Training:During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as project management, systems & processes, business structures and so much more.
You will undertake the ground-breaking Professional Apprenticeships Business Administrator Level 3 qualification. Professional Apprenticeships hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021. They also boast the highest Ofsted rating, which only a select few training providers in the region have.
The programme is designed to mould you into a high-level, all-rounded business professional. You will learn in detail about business communication, organisation, managing change, problem solving & much more.
These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.Training Outcome:Staff development is key and you can look forward to exciting career progression opportunities beyond the apprenticeship for the right candidate.Employer Description:TRG Solutions Technologies are an award-winning leader in the supply and management of mobile technology, working within various markets including Retail, Transport & Logistics, Warehousing, Distribution and Field Services.
They are a young, driven, and passionate organisation which is focused on growing rapidly, with a friendly, welcoming culture. This sought-after role won’t be around for long so apply now!Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Repairs Administrator - Harlow, Essex - Up to £26,000 per annum CBW Staffing Solutions is proud to partner with a well-established and reputable Property Services Contractor located in the heart of Harlow, to find an experienced and highly organised Repairs Administrator to join their team. This is an exciting opportunity for a motivated individual to become a key part of a growing organisation that values its staff and fosters a collaborative and positive work environment. The business has recently refurbished its office space, offering a modern and comfortable work environment. Position Overview: The successful candidate will play a crucial role in supporting the day-to-day operations of the business. You will be responsible for a range of administrative tasks, including liaising with clients, managing diaries, processing orders, and handling various internal systems. This position is ideal for someone with a strong administrative background and previous experience in Property Services or a related field. Working Hours and Benefits:Full-time, Monday to Friday, 8am to 5pmHybrid after probation Competitive salary up to £26,000 per annum, depending on experienceNewly refurbished offices with a welcoming and supportive team environmentKey Responsibilities:Serve as the primary point of contact for clients and internal staff, providing professional and timely communication.Manage diary appointments and coordinate schedules using the company’s internal software systems.Utilise internal and external platforms to ensure smooth operations and effective communication across departments.Raise and manage Purchase Orders, coordinating with suppliers and placing orders for engineers as required.Generate and process quotations for clients, ensuring accuracy and timeliness.Work closely with the supervising team to arrange engineer schedules, ensuring all appointments are efficiently organised.Scan, file, and upload documents to the system, ensuring accurate record-keeping and compliance with company policies.Manage and process incoming and outgoing emails and phone calls, addressing inquiries promptly and professionally.Assist with opening and closing jobs in the system, ensuring all information is recorded and tracked accurately.Help manage and maintain the call-out rota, ensuring smooth scheduling and deployment of engineers.Provide general administrative support to the team as needed, contributing to the efficient running of the office.Required Skills and Experience:Previous experience working in a Facilities Management (FM) environment is highly desirable.A strong background in administrative tasks, with the ability to multitask and prioritise workloads effectively.Experience in financial administration, including processing quotations, invoices, and purchase orders.Proficiency in Microsoft Office and other IT systems, with the ability to quickly learn new software.Excellent organisational skills and attention to detail, with a proactive and self-motivated approach to work.Strong communication skills, both written and verbal, and the ability to liaise effectively with clients and internal teams.Why Join Us? This is an excellent opportunity for someone looking to advance their career within a supportive and dynamic business environment. You’ll be joining a team that values your input, where your efforts will directly contribute to the continued growth and success of the company. In return, you’ll receive a competitive salary, an excellent work-life balance, and the chance to work in a newly refurbished office space in a friendly, family-oriented atmosphere. If you meet the above criteria and are excited about the opportunity to join a leading family-run business, we would love to hear from you. Please send your CV and a cover letter to Abbie at CBW Staffing Solutions for more details! We look forward to receiving your application!....Read more...
Helpdesk Administrator – Temporary – Up to £18p/h📍 Location: Liverpool Street🕗 Hours: Monday to Friday, 08:00 AM – 05:00 PM Are you an experienced Helpdesk Administrator ready for your next opportunity?If you’re looking to join a reputable and growing Facilities Management company in a dynamic and supportive environment — this could be the perfect role for you. We are currently recruiting for a Helpdesk Administrator to be based at a unique and high-profile site in Liverpool Street. This is a Temporary opportunity, offering up to £18p/h. The successful candidate will have prior experience within a Facilities Management setting and will be available to start immediately. 🔧 Key Responsibilities:Raising Work Orders for new jobs / contracts / quotesRaising Purchase Orders and placing call outs to sub-contractors Ensuring all client files are maintained accurately and kept up-to-dateProcessing tasksheets dailyLogging holiday, sickness for team engineersDay to day admin including photocopying, filing etc.Cover holidays, sickness & lunch for other admin team staffAnnual archiving of site filesPositively respond to both our internal and external customers through effective communication and personal accessibility, while optimizing contract performance.Ensuring that all documentation is received from Sub-contractors with regards to Health & Safety and Company LegislationCheck for overnight callouts & respond accordinglyEnsuring WIP (work in progress) is up-to-date at all timesMaintaining of the site sub-contractor records and Log Book System Produce statistical reports on a weekly and monthly basisOwnership of all tasks through to completion.Raising reactive jobs and allocating PPMS using Concept Evolution systemKeep Opti-MIS updated with ALL required documentation.Uploading sub-contractor service sheets on to Opt-Mis systemAnswering telephone to internal customers✅ Requirements:Previous experience in a Facilities Management helpdesk or administrative roleUnderstanding of finance processes including raising quotes and POsStrong IT skills and the ability to adapt to internal systems quicklyExcellent organizational skills with strong attention to detailConfident communicator with a proactive and solution-focused mindsetAbility to multitask and prioritise workload effectively in a busy environment💼 What’s In It For You?Work for a respected name in the Facilities Management industryJoin a supportive and friendly team in a key administrative role📩 Interested?Send your CV to Stacey at CBW Staffing Solutions today to apply or for more information. We look forward to hearing from you soon!....Read more...
Ensure smooth integration between our in-house systems and those of the manufacturers
Invoicing of both new and used vehicles
Ensure that all records are compliant to our Company procedures as well as FCA standards
Processing of orders from initial contact through to registration and delivery
Scanning and filing of documents
Training:
Training will be carried out at our St Helens site by myself and our admin team
Training Outcome:
Potential to progress to Sales Administrator
Employer Description:We are a Franchised main dealer for Suzuki, MG, Omoda & Jaecoo. We also sell, service and repair all varieties of used cars.
Work in a large open plan office in St Helens with our friendly accounts and admin teams. Good atmosphere & great benefitsWorking Hours :Monday-Friday 9.00am – 5.00pm
30 minutes lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
General office tasks to support the effective delivery of organisation’s services to include scanning, photocopying, word processing, etc.
Storing and retrieving information.
Creating database entries and updating management information systems.
Updating spreadsheets.
Preparing relevant paperwork ahead of training courses.
Processing incoming and outgoing post.
Support, where required, with venue bookings for the delivery of training programmes.
Support, where required, with the screening of applications and inductions.
Working closely with colleagues and support teams across the business.
Maintaining a clean and tidy office.
Maintaining awareness of Health and Safety.
Contributing to team meetings.
Support with specific organisational projects as required.
Be willing to work towards and achieve Level 3 Business Administrator Apprenticeship Standard.
Must have a good level of English and Maths.
Be confident in the use of ICT including Excel, Word and Outlook.
Have excellent communication skills.
Be able to maintain accuracy and attention to detail.
Be able to multi-task.
Training:You will be studying a Level 3 Business Administrator apprenticeship standard over an 18-month period. This is a fully work-based programme - you will get allocated time to complete your apprenticeship work and also receive regular meetings with your training provider.Training Outcome:
Potential full-time position available upon completion of apprenticeship
Employer Description:Zenith Training is a North East based Training Provider, located in Hebburn. We offer training solutions to organisations and individuals, to help them grow. At our core we’re passionate about the work we do to help people. Because of that we’ve gained a highly regarded personal and hardworking reputation. We pair that approach with expert training consultants, our in depth knowledge of the North East training funding marketplace and the latest in educational thinking, to supply and deliver tailored solutions across all sectors!Working Hours :Monday to Thursday, 9:00am - 5:00pm. Friday, 9:00am - 4:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Join London Luton Airport's Commercial Team as an Apprentice!A fantastic opportunity to be a part of London Luton Airport's Apprenticeship Programme! In line with partnership commitments with Luton Borough Council, London Luton Airport are offering local opportunities for local residents from LU1 to LU4 postcodes to join their Commercial team — while earning a Level 3 Business Administrator qualification with Bedford College Group.This is your chance to be at the heart of London Luton Airports mission to grow their commercial success, support airline partnerships, and contribute to projects that have a real impact on passengers, partners, and business performance. You will rotate across four departments, including Revenue & Strategy, Car Parking, Retail & Surface Access and Commercial Property.
Your role at London Luton Airport will include:
Supporting the Commercial team with day-to-day administrative tasks
Assisting in the preparation of reports, presentations, and business proposals for airline partners
Conducting research on new route opportunities, airline prospects, and emerging markets to support business development initiatives
Collaborating with retail, digital, and property teams to understand how aviation activity impacts commercial revenue streams
Helping to coordinate meetings, minute-taking, and following up on actions
Supporting data collection and analysis to track airline performance and commercial KPIs
Engaging with internal teams to help deliver joint initiatives
Contributing to the preparation of commercial agreements and documentation
Supporting the organisation of airline visits, events, and promotional activities
Monitoring aviation industry trends and competitor activity to inform business strategies
Assisting in updating internal systems and databases with accurate commercial information
Liaising with finance and operations teams to ensure smooth delivery of commercial projects
Tracking commercial spend and highlighting any budget risks to leaders
Supporting the team in preparing submissions for awards and industry accreditations
Assisting with internal communications to share commercial updates with colleagues
Helping to organise travel, logistics, and other arrangements for the Aviation Commercial team
Training:
Level 3 Business Administrator Apprenticeship Standard
Level 2 Functional Skills English and maths
The successful apprentice will attend 10 mandatory monthly delivery sessions in college from 9.30am to 4.30pm, apprentices can attend our Bedford or Dunstable campus and will cover topics such as:
Introduction, Managing Performance, Professionalism and Quality
The Organisation, Value of your Skills and Personal Qualities
Legislation, Regulations, Policies, Procedures and Processes
IT, Record and Document Production Skills
Stakeholders, Communication and Interpersonal Skills
Planning and Organisation
Business Fundamentals including Decision Making and Problem Solving
External Environmental Factors
Project Management
Project Workshop
Training Outcome:
From successful completion of the apprenticeship programme, this could be the pathway to other entry level or junior level roles within the Commercial team, such as administrator or junior analyst positions
Employer Description:London Luton AirportWorking Hours :Monday - Friday, 9.00am - 5.30pmSkills: communication skills....Read more...
About The RoleExcellent opportunity for an Asset Data Administrator to join our Asset Management Team.At Salvation Army Homes we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who have been homeless.Working in an environment that is dedicated to providing comprehensive, good quality housing services, support and resettlement for people who have recently experienced homelessness and who are in need of support and accommodation.The Asset Data Administrator will maintain and update accurate records of all asset-related data, supporting the effective management of property portfolios, planned maintenance, and compliance. The role ensures the integrity and quality of data held in asset management systems to inform decision-making and meet statutory obligations.About The CandidateYou will instinctively work in a manner that aligns fully with Salvation Army Homes delivery values and behaviours, demonstrating energy and passion, along with a positive, can do attitude in your daily contribution as an Asset Data Administrator to transforming lives.You will be a confident communicator, able to consult and influence a range of stakeholders The benefits on offerIn return for helping to transform lives, we’ll give you access to some great benefits. These include:26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your career About The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Salvation Army Homes is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment. Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.....Read more...
You will be based at one of the Area Housing Offices, working as part of the Customer Repairs Team, reporting directly to the Customer Repairs Manager.
The Customer Repairs Team is within Portsmouth City Council's Building Maintenance service and will be supporting the Building Repairs teams
You will be required to support the Building Maintenance teams to manage our assets by carrying out a range of administrative duties, including raising purchase orders, customer satisfaction surveys, uploading information on our IT systems, and arranging customer appointments for repairs and servicing
You will be supporting our Customer Repairs Officers during busy periods and act as the main point of contact for tenants, leaseholders, PCC employees and site managers requesting repairs
As Business Administrator Apprentice, you will also be responsible for coordinating and allocating recommendations from fire risk assessments and arranging reviews as necessary
Training:You will be undertaking the Level 3 Business Administrator Apprenticeship Standard and fully supported by HTP Apprenticeship College.
You will be developing Knowledge, Skills, and Behaviours in the following areas:
IT
Record and Document Production
Decision Making
Interpersonal Skills
Quality Planning
Project Management
Business Processes
As part of the Off-the-job training, you will complete a portfolio of evidence, attend online workshops, have time to study independently, undertake research and write assignments.
The apprenticeship is assessed independently at the end of the practical training. The assessments include an online multiple-choice test, a business project and presentation and a professional discussion based on a portfolio of evidence.Training Outcome:This is a fixed-term apprenticeship contract.Employer Description:Housing, Neighbourhood & Building Services is a department within Portsmouth City Council, responsible for managing and maintaining council housing, providing related services, and overseeing neighbourhood and building projects. This includes tasks like repairs and maintenance, gas servicing, fire safety compliance, and managing community facilities. The department also focuses on resident engagement and support, ensuring homes are safe, secure, and part of thriving local communities.Working Hours :Monday - Friday, with hours typically between 8.30am and 5.00pm, with some flexibility.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
Working with our retained marketing agency:
Company image / style – upgrading the way it is perceived by the marketplace and creating brand loyalty
Brochure and product specification leaflet design, creation and consistently updating in line with brand image
Company websites & eCommerce design, management, and maintenance
Creating statistics for use in targeted marketing campaigns
Managing and maintaining Wallgate’s promotional literature within third party systems
Assisting in the organising of attendance at trade exhibitions
Creating targeted mail shots as required
Creating opportunities for positive PR
Assisting Wallgate’s export partners re marketing as required
Working with others, to implement & maintain the company’s program of product data sheets & CAD/“BIM” 3D modelling of its products
Organisation of company promotional gifts and samples
Company product photography
Market research
Conducting customer perception feedback & competitor analysis
Providing other general commercial or administrative support as required
Assisting the Commercial team in other tasks as directed
Providing cover for other commercial staff and holidays/sickness
Assisting in the production of standard products sales dept reports
Assist in the smooth running of the Marketing Department, always maintaining the company image
Training:Business Administrator Level 3 Apprenticeship Standard:
This apprenticeship will include learning on the job by getting hands-on experience aswell as a structured plan to allocate time to study to gain professional knowledge and skills
Training Outcome:
Upon successful completion of the apprenticeship there maybe an option to apply for a suitable position within the organisation
Employer Description:Wallgate is a privately owned company employing approximately one hundred people. Operating as a market leader in a niche sector with sustained growth across the company. We seek a Marketing Administrator to join the Sales team, reporting to the Sales Director.Working Hours :Monday to Thursday 8.30am - 5.00pm
Friday 8.30am - 1.00pm (4pm finish 1 in 4 Fridays)
Semi flexible hoursSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Can do attitude,Self motivated,Comfortable with Microsoft....Read more...
Carry out general reception duties including answering the telephone, relaying messages from internal/external customers, dealing with enquiries from students and colleagues, maintaining confidentiality at all times
General office administration including monitoring and maintaining department online mailboxes
Liaise with College Administration teams
Scan student’s evidence of support needs and electronic filing to student folder and online systems
Deal with incoming and outgoing mail for the department
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
Potential permanent job at the end of the apprenticeship
Employer Description:Additional Learning Support (ALS) at Runshaw aims to enable students to maximise their potential. We view it as a positive model offering support for all students with learning difficulties or disabilities, playing a central role in supporting individual students to achieve their best and we have worked hard to ensure there is no stigma attached to using the service.Working Hours :Monday - Friday, 8.30am - 4.30pmSkills: Communication skills,IT skills,Organisation skills,Problem solving skills,Administrative skills,Team working,Creative,Initiative,Patience....Read more...
While within our accounts department the successful candidate shall undertake varied tasks such as:
Processing sales, purchase invoices and credit notes
Reconciling purchase invoices to orders and delivery notes
Dealing with supplier account queries
Assisting with end-of-period activities
Progression shall see the candidate gain valuable commercial awareness while working within our sales, project management, purchasing and quality assurance departments.
This will see you build relationships with customers and suppliers and become confident in sizing, selecting and sourcing products.Training:
Business Administrator Level 3 Apprenticeship Standard
20% off the job training - Newcastle College (ST5 2GB)
Training Outcome:
Could lead to permanent position for the right person
Employer Description:Woore based T-T, is one of the UK’s leading companies in the design, manufacture, supply and installation of pumps, controls, valves, environmental products and systems. Products are complemented by our support services, project assistance and after-sales support. Established since 1959, less than 8 miles from Newcastle College.Working Hours :Monday - Friday, 09:00 - 17:00.Skills: Communication skills,IT skills,Organisation skills,Administrative skills,Team working,Initiative....Read more...
Filing and maintaining accurate records
Answering and directing telephone calls professionally
Monitoring and responding to shared email inboxes
Acting as the first point of contact for visitors and customers at the depot
Updating internal systems and inputting data accurately
Providing general administrative support to the wider team
Training:
Business Administrator Level 3 Apprenticeship Standard
Day release at Middlesbrough College
Training Outcome:Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available.Employer Description:Established as a family-owned business in 1938, Doornbos has carved a niche for itself over the decades, providing high quality services and equipment solutions to a wide array of industries.
Doornbos Equipment UK covers all aspects of industrial cleaning, from drain cleaning and ultra-high pressure to vacuum equipment and no man entry robotics. With two depots in the UK – Teesside & Liverpool and one in the Netherlands – Rotterdam, we are equipped to serve our customers throughout Europe and further afield.Working Hours :Monday - Friday
8:00am - 4:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills....Read more...
The role of Contract & Commercial Administrator will involve:
Ensure the correct operation and maintenance of Citizen systems, procedures and processes.
Provide clerical and administration support, including issuing works to the relevant teams.
Assisting the Compliance Officer in checking paperwork is received and applying notes to the jobs for payment to be made and filing the paperwork accordingly against the asset in Doc Share.
Checking fire risk actions have been closed with the correct paperwork.
Assist the Compliance Officer in maintaining the attributes with new builds and disposals.
Assist in running performance reports for live files and distributing to the building safety manager.
Run attribute reports and send to the compliance officer/building safety manager to ensure all assets are covered under their contract.
Deal with building safety enquiries in a timely manner.
Assist with making appointments with customers in a number of fields.
Writing and sending letters to residents in relation to building safety and fire risk actions.
All work to be undertaken in line with the Group’s policies and procedures, including Health & Safety, Customer Involvement, Equality and Diversity and Safeguarding.
Learn new external systems such as Riskhub, Door Data Systems, WMFS portal and TwinnedIT to assist in giving actions out, assisting with building safety cases and updating of relevant information.
Training:
Training will take place through a virtual classroom at your place of work.
You will be assigned a trainer to work with throughout the programme.
Safety, health and environment technician (Level 3) apprenticeship standard.
Training Outcome:
Possibility of moving onto higher safety qualification within role.
Employer Description:We’re committed to providing services that meet people’s different needs and building staff awareness and understanding of individual needs. Join our team and play a part in making a real difference to people’s lives. We are an employer of choice and homes are our foundation of life.Working Hours :Monday to Friday 9am-5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Key Responsibilities You’ll be supporting various departments across the company. Your day-to-day duties may include:
Office & Administrative Support ● Responding to phone, email, and in-person enquiries in a professional manner. ● Maintaining accurate records and performing data entry tasks. ● Organising digital and paper-based files to ensure easy access and GDPR compliance. ● Coordinating meetings, booking appointments, and preparing reports or presentations.
Finance & Accounting Support ● Assisting with invoicing, payment processing, and expense reconciliation. Knowledge of Sage would be very useful and an advantage as would Polish language, but this is not essential, we have a Polish operation. ● Supporting month-end procedures and basic bookkeeping tasks. ● Helping prepare financial reports and audit documentation.
Payroll & HR Administration ● Assisting with employee timesheets and holiday requests for payroll processing. ● Maintaining confidential employee records and supporting recruitment admin. ● Coordinating training, induction materials, and compliance tracking. Stock Control & Procurement ● Assisting with supplier communications, quotations, and purchase orders. ● Supporting stock control processes and updating inventory records. ● Generating procurement and stock usage reports. Sales & Customer Service Admin ● Preparing sales documents and assisting with order processing for pick pack and despatch and Royal Mail Shipments ● Supporting e-commerce operations, returns handling, repairs and customer communications.
IT & Systems Support ● Using Google Workspace (Gmail, Drive, Docs, Sheets, Slides, Calendar) for daily tasks and collaboration. ● Learning to use internal systems such as inventory management and CRM tools.Training:Level 3 Business Administrator apprenticeship standardTraining Outcome:Intended full-time role upon successful completion of the apprenticeship. Support to learn future courses especially in Finance. We love to promote from within and keep a loyal team.Employer Description:The company sell and distribute Rugged Mobile Phones and Accessories under the JCB Brand globally. Built for work in rugged, extreme conditions.Working Hours :Monday to Friday (09:00 - 17:00)Skills: Communication skills,IT skills,Attention to detail,Team working....Read more...
Manage customer inquiries, specify products appropriate for applications and provide accurate information about products, pricing, and delivery
Processing invoices and reconciling with bank account transactions
Monitoring inventory, purchasing stock and processing direct order purchases
Analyse e-commerce sales data to identify trends, opportunities, and areas for improvement
Maintain and update product listings on the online store to ensure accuracy and appeal
Coordinate with logistics to ensure smooth order processing and delivery
Build and maintain relationships with key customers, offering personalised solutions to meet their needs
Training:Business Administrator Level 3.
All training will be fully delivered in the workplace.Training Outcome:Benefits after the initial probationary period:
Private healthcare scheme
Optional enrolment into The Peoples Pension Scheme
Workwear provided
Initial training internally with an option for further is desired
Employer Description:RA Dalton are a thriving family business and undertake projects throughout the whole of the UK combining experience and expertise in the installation and maintenance of Klargester sewage treatment systems. We supply, install and maintain. We work alongside engineers, architects, local councils, the Environment Agency and government bodies to achieve the most appropriate, efficient and cost-effective system for your requirements. We also liaise directly with appropriate government bodies, from obtaining consent to discharge licences to complying with local authority building regulations. Innovative techniques and first class equipment, coupled together with the experience and know-how of its team, ensures that RA Dalton remains a leader in the installation of Klargester sewage treatment systems in the UK.Working Hours :37.5 hours per week, ½ hour daily unpaid lunch break.
Working Monday to Friday, working hours TBCSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Answering telephone calls and directing enquiries appropriately
Managing shared email inboxes and responding to general queries
Filing, scanning, photocopying, and printing documents
Maintaining accurate digital and physical records
Data entry using software tools (CRM systems, spreadsheets, databases)
Assisting in preparing reports, quotes, and correspondence
Maintaining office supplies and ensuring the workspace is organised
Assisting with social media content posting and inbox replies
Creating and maintaining job files (quotes, photos, reports, invoices)
Scheduling site visits, surveys, and repairs
Logging and tracking job progress on internal systems
Assisting with quote preparation and sending to clients
Coordinating material orders and delivery schedules
Ensuring job sheets and health & safety documentation are completed
Assisting with Invoice preparation and sending to clients
Training:
Business Administrator Level 3 Apprenticeship Standard
Training will take place at CJ Roofing Services Ltd 4 days a week at the workplace with regular visits from a tutor from Bishop Auckland College
Training Outcome:
Full-time employment with company
Employer Description:CJ Roofing Services are professional roofers serving Darlington and the surrounding County Durham area. Committed to exceptional service and quality, CJ Roofing have earned a solid reputation for delivering top-quality roofing solutions at affordable prices. Specialising in GRP roofing, flat roofing, new roofs, fibreglass roofing, rubber roofing, roof repair and maintenance, as well as fascias, soffits, and guttering, catering to all types of roofs at domestic, commercial, and industrial levels. As a well-established, family-run business, they strive to provide the highest level of customer satisfaction with every project.Working Hours :Monday - Thursday, 08:00 - 16:00 (30 minutes lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
JOB DESCRIPTION
Tremco is not sponsoring/transferring Visas at this time. No agencies or direct contact please.
This position Junior level position in a $60 to 70K range and is remote in the US, EST or CST time zones only
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB: The JR Salesforce Administrator is responsible for supporting the Salesforce platform (CRM, CPQ, and Commerce) and its integrated systems (PIM, ERP, etc.) including managing and assisting users, training, governing data, identifying enhancement opportunities, and overall system support. They ensure effective utilization of these platforms and collaborate with the organization to ensure the optimal user experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provides user support and acts as an administrator for the online store and general system including managing access, resetting passwords, providing guidance, investigating and resolving issues, and routing to the correct department. Ensures Online Store content is displayed properly and updated regularly via the Enterprise resource planning (ERP) system, Product Information Management (PIM) system, and Content Management System (CMS). Supports the administration of the Product Information Management (PIM) system including managing extensions, assisting users, resolving issues, and extracting information. Accountable for training users. Ensures training database is current, creates training videos and scripts, conducts live training sessions, and recommends and executes opportunities to enhance the training program. Coordinates and performs thorough testing of all new and revised system features, functions, and reports. Documents findings, provides feedback, and offers solutions. Assists with maintaining system governance and data integrity. This includes support with data auditing, addressing & correcting duplications, inaccurate or incomplete records with users (naming conventions, etc), purging of old records/reports/dashboards, transitioning user/record management, and adhering with processes to maintain clean data. Documents user challenges, feedback, and requests for improvements. Creates, manages, and collaborates on development tickets related to issues and enhancements. Plans and executes system communications to users including new users being brought into the system, new functionality being released, training sessions, opportunities for re-training, etc. Documents and tracks system stability and health. Creates reports as requested. Maintains KPIs and presents to division on a regular basis. Assists others within the Digital Strategy department, as needed.
EDUCATION REQUIREMENT:
Associates degree or equivalent from two-year college or technical school Background in Business Administration, IT/Computer Science, or related field
EXPERIENCE REQUIREMENT:
Two to four years related experience and/or training Experience with interconnected platforms, site content management, and/or website maintenance. Technical knowledge of Salesforce (CRM, CPQ, and Commerce), SAP, and/or PIM (InRiver preferred). Experience interacting with and presenting to large groups. Ability to communicate clearly and concisely across different levels within and outside of the organization. Can effectively extract ideas and knowledge, document feedback, and understand and communicate key-takeaways/next steps. Experience with extracting, transforming, and interpreting large datasets. Proficiency in SQL preferred. Knowledge of the construction business a plus.
CERTIFICATES, LICENSES, REGISTRATIONS:
Salesforce Accreditations: Salesforce Certified Administrator (preferred) Salesforce Certified Advanced Administrator (preferred) Salesforce Certified Business Analyst (preferred)
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
Qualities include being detail oriented, highly proficient with technology, a quick learner, a strong communicator, and a self-starter/self-manager. Ability to excel in a remote work environment. Ability to excel both independently and in a team environment. Proficient in Microsoft Office Suite.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, talk, and hear.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally ranges between $65,000 and $70,000 plus a bonus opportunity. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online!....Read more...
Recruitment:• Advertising vacancies using an applicant tracking system, LinkedIn, indeed and with agencies • Maintenance of applicant tracking system, moving candidates through recruitment journey • Support recruiters by compiling packs for interview panels (agenda, CVs and any additional information)• Onboarding and creation of contracts and offer letters and checking right to work
Monitoring inboxes:• Regularly reviewing the HR and recruitment inbox, triaging messages and responding where possible.
Reporting and systems input:• Completing routine reports from Cascade, Elevo and other HR systems to support the generation of management information and annual processes including annual reviews• Registering new starters and removing leavers on HR systems including Cascade, Elevo and other HR systems• Updating employee records within HR systems with job and salary changes
Employee files:• Ensure employee files are updated and documents are appropriately stored • Updates to organisation charts including new starters, leavers and job changes
Compliance:• Booking driver medicals (D4 Drivers) • Checking driving licence with fleet check for sales and management roles • Supporting and collating audit requestsTraining • Collate training requests from departments • Support the booking process for any training related activities• Updating training records on HRIS and uploading certificates
Finance:• Generating purchase orders and receipting on completion• Supporting on any administrative tasks for budget purposes
Casework and project work:• Support the creation of information packs for formal discipline and grievance hearings• Support disciplinary and grievance hearings as a note taker (as required)• Support HR projects as required• Provision of routine advice for employees – with support from HRBPPayroll• Support as required for payroll processes e.g. P11D• Provide cover for the payroll administrator during periods of annual leave
To carry out any other ad hoc HR duties as requiredTraining:The Apprenticeship Training will day release 1 day per month at Sheffield College's Pennine 5 Campus. Working towards Level 3 HR Support apprenticeship.Training Outcome:On successful completion of the Apprenticeship, there could be full time employmentEmployer Description:We're one of the UK's leading suppliers in off-grid energy solutions to homes and businesses across the nation. At AvantiGas we don’t just provide energy, we’re just as much about service and relationships. To us, it’s about the fulfilled promise of safe, efficient and friendly delivery of our productsWorking Hours :Monday – Friday, working 08:45 – 17:00 with 45 minute lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Key Responsibilities:
Processing referrals from local authorities
Allocating Support Workers to new referrals and updating them on the intervention package details
Attending team meetings
Creating rotas and allocating staff to cases
General admin duties such as setting up case files, filing reports, and inputting information into internal systems
Assisting with financial quotes and queries
Training:
Business Administrator Level 3 Apprenticeship Standard
The training will be on-site at work and 6 hours of off-the-job training per week
Training Outcome:
Permanent role with the business
Employer Description:Our agencies offer support across all areas within the Social Care sector including family support, CQC regulated care for children and independent parenting assessments.
Established over a decade ago, Potton Kare Services has grown a team of committed Family Support Workers, Health Care Workers, Mentors, Contact Supervisors and Independent Social Workers experienced in supporting children and their families.
Our dedicated Directors and Managers are passionate about promoting change to improve the lives of children and are proud of the relationships we have established with the Local Authorities, schools, solicitors and other organisation's we work with.Working Hours :Monday - Friday, 9.00am to 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills....Read more...
Provide 1st Line of support for computing and AV estate
Provide 1st line of support for the server and the network infrastructure
Set up computers
Set up emails, Active Directory accounts and basic configuration
Attend to incidents and problem tickets within SLAs
Perform diagnosis and analysis of issues to support 2nd and system architecture in handling complex system issues
Perform initial analysis of information security incidents
Maintain starters and leaver accounts
Maintain IT asset register
Assist with moving systems and platforms on the domain
Supporting the teaching, operation teams and the pupils across the foundation
Engage with the estate team in rolling out new systems
Ensure all systems are available, up to date and secure
Ensure all systems are patched and maintained appropriately and within the Information Security Framework
Document learning and share those with the IT Support Team
Provide suggestions for automation when needed
Handle telephony systems issues
Training:Firebrand’s sector-leading Level 3 Information Communication Technician (L3ICT) Apprenticeship Programme trains apprentices to deliver efficient operation and control of the IT and Telecommunications infrastructure and to deliver and support the information systems needs of an organisation. Options include pathways for Support Technician, Network Technician and Digital Communications Technician.
Firebrands course is delivered either Online (online live instructor-led), or face-to-face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors.
Completion of this apprenticeship will provide learners with the following world-class vendor certifications in addition to the Information Communication Technician apprenticeship:
Microsoft Certified Azure Fundamentals (AZ-900)
CompTIA IT Fundamentals+
Certiport IT Specialist Networking
Microsoft Certified Azure Administrator Associate (AZ-104)
Key areas covered are:
Support Technician
Maintenance or repair of system faults
Support for the roll-out of installation and commissioning of new systems or upgrades
Network Technician
Installation and commissioning of networks
Maintenance or repair of network equipment
Installation, configuration or maintenance task on either ICT-related hardware or software
Digital Communications Technician
Installation and commissioning of telecoms networks
Maintenance or repair of telecoms network equipment
Installation, configuration or maintenance task on either ICT-related hardware or software
Training Outcome:Ongoing Tech Support role with room to grow into Senior IT roles.Employer Description:Mill Hill Schools consists of five independent schools offering co-education from 3–18-year-olds, these include Grimsdell, Belmont, Mill Hill School, Mill Hill International and Cobham Hall. Combined, the schools have circa 700 staff and circa 2000 pupils.
We are situated in a magnificent 120-acre parkland campus on the edge of the North London Green Belt, providing a wonderful environment in which to work.
We are committed to the on-going professional development of all our teaching and support staff as well as the full induction and training of all new staff.Working Hours :8am – 5pm working hours. Full time, 40 hours a week.Skills: Team player,Good people skills,Professional attitude,Patience and understanding,Ability to diagnose problems,Analyse problems,Microsoft environment,Office 365 and Apple Systems,Open mindset and resourceful....Read more...
We are seeking to appoint a dedicated and enthusiastic Administrative Assistant Apprentice to work in our busy school office to provide routine general reception and administrative support to the school.
The successful candidate should be able to demonstrate a flexible and customer focused approach, work well within a team, have a personable and friendly manner and be sensitive to confidential information.
Connect Academy trust is fully committed to equal opportunities, safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. An on-line check of publicly available information will be completed to assess the successful candidate’s suitability to work with children.
Duties:
To support the School Administrator in the provision of efficient and effective administrative services.
To manage reception and provide first point of contact for all visitors ensuring the Trust expectations of conduct and service are met.
To maintain accurate administrative, pupil, staff and other school records.
To provide secretarial, typing and general computer/data input/retrieval services.
To provide clerical support such as photocopying, filing and stationery ordering.
To maintain up to date knowledge of all software systems used.
Liaison with parents, pupils and staff to ensure smooth operation of school.
To undertake relevant professional development to enhance personal and whole school improvement.
To attend regular briefing meetings as required for the effectiveness of the role.
To update and maintain the school website as required.
To maintain confidentiality in all matters.
Any other tasks that Head Teacher or Senior School Operations Lead requires post holder to complete.
Training:
Business Administrator Level 3 Apprenticeship Standard
18 months duration
Once a month visits and reviews - onsite.
Training Outcome:If there us a full time role available at the end of the apprenticeship then the learner will be able to apply for this. If not then PACT will work with you to find a full time role. Employer Description:Leigham Primary is part of Connect Academy Trust. Connect is a family of eight large, successful, and happy primary schools. The Trust now educates over 3300 children and 550 staff, in both Plymouth and Torbay. It operates a dynamic, values-based system where each school is a giver and receiver of support.Working Hours :Working Hours
Mon – Fri 8am – 3:30 pm with 30 unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Join the Surface Access Team in London Luton Airport's Commercial Department as an Apprentice - London Luton Airport Apprenticeship Programme.This is an exciting opportunity through the London Luton Airport Apprenticeship Programme. This opportunity is for local residents from LU1 to LU4 to join the Surface Access team. London Luton Airport are looking for people who really know the town and how it works, ready to roll their sleeves up, and bring fresh ideas into how they plan and improve public transport, walking, and cycling to and from the airport. You'll also be working towards a Level 3 Business Administrator qualification with Bedford College Group.This is your chance to be at the heart of their mission to grow London Luton Airport’s commercial success, through unlocking key transport objectives outlined in their Surface Access Strategy and have a real impact on staff, passengers, partners, and business performance. As part of the dynamic and fast-paced Commercial directorate you will also have the opportunity to work with other teams including Car Parking, Retail, Revenue & Strategy, and Commercial Property; adapting to business needs and getting a 360° insight into how the airport’s Commercial directorate works.About the ApprenticeshipThe Level 3 Business Administrator Apprenticeship will give you the skills and knowledge to provide high-quality business support and coordination in a large, dynamic organisation. You'll learn how to manage information, support commercial decision-making, and gain valuable hands-on experience at the airport.Your Role at London Luton Airport Will Include:• Supporting the Surface Access team with day-to-day administrative tasks.• Assisting in the preparation of reports, presentations, and business proposals for transport operators and other key collaboration partners.• Conducting research on new transport route opportunities to support business development initiatives.• Collaborating with Marketing, Sustainability, Procurement, Finance, and Legal teams to deliver on our key transport objectives.• Helping to coordinate meetings, minute-taking, and following up on actions.• Supporting our Travel Plan Executive in the delivery of Staff Travel initiatives, events and engagement campaigns• Contributing to the preparation of commercial agreements and documentation.• Supporting the organisation of partner visits, events, and promotional activities• Assisting in updating internal systems and databases with accurate information• Tracking spend and highlighting any budget risks to leaders• Supporting the team in preparing submissions for awards and industry accreditations• Assisting with internal communications to share commercial updates with colleaguesHelping to organise travel, logistics, and other arrangements for the Aviation Commercial teamTraining & Qualification• You will be enrolled in the Level 3 Business Administrator Apprenticeship with Bedford College, where you'll gain specialist knowledge in business operations, administration, stakeholder engagement, and compliance.• Delivered by an accredited provider, blending on-the-job experience with classroom learningThe successful apprentice will attend 10 mandatory monthly delivery sessions in college from 9.30am to 4.30pm, apprentices can attend Bedford or Dunstable campus and will cover topics such as: • Introduction, Managing Performance, Professionalism and Quality • The Organisation, Value of your Skills and Personal Qualities • Legislation, Regulations, Policies, Procedures and Processes • IT, Record and Document Production Skills • Stakeholders, Communication and Interpersonal Skills • Planning and Organisation • Business Fundamentals including Decision Making and Problem SolvingTraining:- Level 3 Business Administration apprenticeship- Level 2 Functional Skills English and maths if requiredTraining Outcome:Pathway to a junior level transport/surface access role, such as Transport Planning Coordinator, Upon successful completion of the apprenticeship.Employer Description:London Luton AirportWorking Hours :Mon-Fri; 9.00am-5.30pmSkills: communication skills....Read more...
Sacco Mann is delighted to be working with this leading IP Practice as they seek a junior Patent Administrator to further strengthen their established team.
This position will see you liaising with clients and patent authorities, preparing and submitting formal documentation accurately, and maintaining up-to-date records in compliance with relevant deadlines and procedures. The position offers a stimulating environment where attention to detail and strong organisational skills are essential to succeed. The successful candidate will be expected to work efficiently both independently and as part of a team, providing high-quality support to senior patent professionals.
You will ideally have 12-18 months Patent administration experience, but those from a legal secretarial or administrative background who are keen to enter the IP world will certainly be considered.
Some experience in patent formalities would be preferred but not essential
Strong organisational and time-management skills to meet deadlines effectively
Effective communication skills for liaising with clients and colleagues
Proficiency in relevant software applications and document management systems
Ability to work both independently and collaboratively in a hybrid working environment
This role offers the opportunity to work with a highly established IP firm, with a supportive team and flexible working options. With a competitive salary package, professional development opportunities, and a friendly working environment that values work-life balance, this really is not to be missed. If you feel you have the right experience and are seeking a new opportunity in a dynamic setting, this could be an excellent fit for your career aspirations.....Read more...
