A dynamic role, where you will learn and develop various skills and knowledge required for a successful career in business administration and customer service.
Acting as a point of contact for the team, taking telephone calls, accepting and recording enquiries accurately, relaying information to the appropriate person/department
Booking appointments with clients
Assisting with distribution of information/mail as required, scanning, photocopying
Compiling and sending emails
Entering and updating confidential data on computerised systems, including databases and spread sheets
Maintaining up-to-date e-filing systems
Attend staff meetings and other meetings as and when required
Attendance at a review meeting with the appointed training provider to fully comply with the requirements of the apprenticeship programme
Training:
Business Administrator Level 3 Apprenticeship Standard
Functional Skills in maths and English, if required
Attending online workshops once a month through EKC Group
Training Outcome:Could lead to a full-time position.Employer Description:For many years we have provided a comprehensive electrical service to our customers, we are based in Minster on Sea, Sheerness but cover all areas in London, Kent & Essex. We pride ourselves on the efficient and friendly service we offer to our customers, and strive to achieve 100% customer satisfaction.
We have high standards and offer excellent value for money on every job we complete, always maintaining a high levels of customer satisfaction, giving you complete peace of mind at all times.
If you are looking for electrical services in your area, then RJA Electrical Services is here to help!
We have developed a deep understanding of working within the both the public and private sector over the last 10 years through various projects.
Our first-class service is achieved through understanding the importance of anticipating and managing risk to keep costs under control, but also delivering to tight timescales whilst maintaining the highest levels of safety and quality.
We play an active part in the trade associations we are involved in and we understand the responsibilities and trust that accompany each accreditation.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
The Role:
As an Operations Assistant, you will support the day-to-day operations of the business. You’ll work closely with colleagues across the business, assisting with administration, compliance, HR support, systems management, marketing and general office coordination, while developing strong organisational and professional skills.
Key Responsibilities:
Supporting the efficient day-to-day running of business operations and internal processes
Acting as a first point of contact for routine internal operational queries, escalating where appropriate
Assisting with the maintenance of administrative systems, calendars, tools, and licences (including Microsoft 365 and SharePoint)
Providing administrative support to HR processes such as onboarding, offboarding, and record keeping
Assisting with the preparation and organisation of legal and compliance documentation
Supporting internal governance processes and reporting
Helping to coordinate meetings, diaries, and internal events
Supporting office facilities, supplies, and general workplace organisation
Supporting the marketing team with administrative and organisational tasks
Providing flexible support across operational improvement activities and day-to-day administration
Helping identify opportunities to improve administrative efficiency and organisation
About You:
We’re looking for someone organised, proactive, and keen to learn, with a positive and helpful approach to work.
You’ll Bring:
An interest in business administration or operations
Good organisational skills and attention to detail
A willingness to learn and take feedback
Clear written and verbal communication skills
Ability to manage tasks and prioritise effectively
Discretion when handling confidential information
Basic confidence using Microsoft Office and everyday technology
Development Opportunities:
Exposure to how a professional services business operates across operations, compliance, HR, marketing and governance
Practical experience using business systems such as Microsoft 365, SharePoint and internal management tools
Experience supporting compliance and operational processes in a regulated environment
Training:Business Administrator Level 3.
Online Masterclasses and 1/1 learning with your Lecturer and Assessor. You will have a dedicated Work Based Learning Manager to review your ongoing performance.Training Outcome:A full-time job on successful completion of the apprenticeship.
Long term progression to a higher level of education for the right candidate.Employer Description:Tessiant is a dynamic, people-first management consultancy working with some of the world’s leading retail and consumer businesses. We help our clients transform and succeed through strategy, advice, and execution. In just five years, we’ve grown rapidly, earning runner-up at the MCA New Consulting Awards and being named in the Financial Times 1000 Europe’s Fastest Growing Companies 2025.Working Hours :Monday - Friday
9:00am - 5:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Team working,Initiative....Read more...
We have a great opportunity for an experienced administrator to join our Land & Planning team to assist the increasing demand on land acquisitions and planning applications that the team are bringing to fruition. Reporting to the Land & Planning Director, your primary role will be to provide high quality administrative support to the planning team with defined areas of responsibility, whilst supporting the wider team.The role is very varied but the key result areas will be ensuring that all office systems are maintained and up to date, tendering and appointment of consultants, issuing terms of engagement, processing and validating invoices and payment requests, assisting the land assistant with budgets and KPI's and issuing management reports in liaison with the Land & Planning Director.What you will need;
a professional approachto be highly organised with ability to prioritise workloadsstrong IT skills and well versed in Microsoft applicationsarticulate written and verbal communication skillsstrong attention to detailflexibility and willingness to adaptability to work autonomously but embracing working in a wider teamsimilar role within the planning sector or housing industry is advantageousown transport is essential
What we offer;
working Monday to Friday 8.00am to 5.00pm24 days holidays rising to 27 days, plus bank holidayscompany pensiondiscretionary bonusbuy/sell holiday schemetraining and developmenteyecare schemesupplier discount schemefree parking
If you would like to apply, please attach your CV with a covering letter to the link provided. We reserve the right to close this advertisement early if we receive a high volume of suitable applications or when the position is filled.....Read more...
This is an entry-level apprenticeship role suitable for candidates with no previous experience. Full training and support will be provided throughout the apprenticeship period.
The Permitter Apprentice will learn how to support the Permit to Work (PTW) process to help ensure work is carried out safely on site. Duties will be learned gradually and will include:
Learning how to prepare, issue, track, and close permits to work
Checking permits for completeness and accuracy under supervision
Assisting with maintaining permit logs and records
Uploading and organising permit documents using company systems (training provided)
Supporting communication with supervisors, contractors, and the HSE team
Attending and supporting permit coordination meetings when required
Learning how to identify non-compliance and report concerns to a supervisor
Supporting basic reporting and general administrative tasks
The apprentice will receive structured on-the-job training, mentoring, and off-the-job learning while working towards the Business Administrator Level 3 Apprenticeship Standard.Training Outcome:Upon successful completion of the apprenticeship, there may be an opportunity for the apprentice to progress into a permanent role such as Document Controller with further development and career progression within the company.Employer Description:Petroff Ltd is a civil engineering company operating within the construction and built environment sector. The company delivers civil engineering projects while maintaining high standards of compliance, quality, and documentation. Petroff Ltd supports project delivery through effective document control, accurate record keeping, and strong administrative processes. The company values professionalism, teamwork, accuracy, and continuous learning, and is committed to developing staff through structured training and apprenticeship opportunities.Working Hours :Monday - Friday. Times will be agreed at interview stage.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Last mile delivery (LMD) service where the product is transported from the distribution or transportation hub to the customer
Managing general admin duties and supporting customers via the telephone
Receiving online shop orders, processing and posting them out to clients in the UK
Receiving online purchases from clients and also orders we have bought for clients and we repackage and get ready for shipping out
We need someone with previous experience in preparing orders, packaging and creating labels
Processing and issuing invoices for orders
Knowledge of basic Microsoft Office software is preferably and use of royal mail, parcel force and dhl systems to create labels and shipout
Contacting main car dealerships for parts quotes and sharing quotes with clients
Our main business is intarnational logistics UK to Kenya and Kenya to UK
You will learn about international shipping and the legalities of this side of shipping and logistics
Training:
Level 3 Business Administrator Apprenticeship Standard
English and maths functional skills training if necessary
Dedicated Juniper skills coach for on-the-job training
Training Outcome:Full-time role with the company. Employer Description:Real Time Logistics (RTLGS) is an international freight forwarding and logistics provider offering end-to-end services, including ocean, air, and train freight, along with customs clearance. Based in Manchester, UK, and servicing routes between the UK/Europe and East/Central Africa, the company focuses on reliable, fast, and transparent cargo transportationWorking Hours :To be worked between 8.00am - 5.30pm - To be agreed each week with the employer.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Team working,Creative,Initiative,Patience....Read more...
Provide day-to-day administrative support to the team
Handle customer enquiries professionally by phone, email and in person
Maintain accurate records, files and databases
Prepare business documents, letters and reports
Support scheduling of meetings and appointments
Assist with data entry and updating internal systems
Handle confidential information securely and professionally
Support financial and office administration processes
Work collaboratively with colleagues across different departments
Develop strong communication and organisational skills in a professional office environment
Training:Training will take place both in the workplace and through Fareham or Eastleigh College as part of the Level 3 Business Administrator Apprenticeship.
The apprentice will attend pre-arranged college masterclasses and receive ongoing support from a dedicated Professional Trainer. Training will include a mixture of practical workplace learning, off-the-job training, assignments, observations and portfolio work.Training Outcome:Successful completion of the apprenticeship could lead to a permanent role within the business and progression into more senior administrative, customer service or team leadership positions.Employer Description:Cherry Godfrey is a well-established financial services provider offering finance and insurance products across Guernsey, Jersey, the Isle of Man and the Isle of Wight. Founded in 1993, the company has grown through its strong family values, customer-focused approach and commitment to supporting local communities.
With a welcoming and supportive culture, Cherry Godfrey takes pride in building long-term relationships with customers and employees alike, making it an excellent environment for someone starting their career in business administration.Working Hours :Monday to Friday, 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative....Read more...
Support users of our Adults and Children’s social care case management systems, including assisting users in resolving system issues, configuring new options within the system such as addresses and new user accounts and developing guidance notes for new processes and system functionality
Providing support for our Financial Assessments and Financial Operations teams, including processing invoices, adding care packages onto the case management system, analysis of finance information, assisting in the processing of charges and updating financial control spreadsheets
Provide administrative support for our service’s Digital Transformation and Programme Management teams
Training:Business Administrator Level 3.Training Outcome:A permanent role within the company (subject to funding).
Employer Description:Coventry is a city that is changing fast and we’re looking for skilled people to join our team and help take us into a bright new future. We are a city that is going places with an inspiring, world-famous history and exciting times ahead. A great place to live and work and it’s getting even better - and having the right infrastructure is vital. We particularly welcome applicants from minority ethnic backgrounds, applicants who have a disability and applicants who are from the LGBTQ+ community to apply for our senior leadership roles. That’s why we are looking for people who are passionate, dedicated people who, like us, are determined to make real, positive change to Coventry.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
As a Business Administration Apprentice working at Rolls-Royce through Derby College, you will support daily business operations while developing key professional and organisational skills. You’ll gain hands-on experience in a fast-paced engineering environment, working alongside industry professionals.
Supporting day-to-day administrative tasks such as managing emails, updating records, and preparing documents.
Assisting with meetings, including scheduling, taking notes, and following up on actions.
Using digital systems (e.g. spreadsheets and databases) to monitor information and produce reports.
Communicating with colleagues and stakeholders to support team projects and business activities.
Contributing to continuous improvement tasks, helping to streamline processes and improve efficiency.
This role offers a great opportunity to build practical business skills while working within a globally recognised organisation.
The programme typically lasts 12–18 months and prepares learners for progression into more senior roles. Training Outcome:
Move into a permanent Business Administrator or Coordinator role.
Take on more responsibility within a team (e.g. leading tasks, supporting projects).
Progress onto a Level 4 or Level 5 apprenticeship.
Employer Description:DCG is dedicated to delivering an excellent education as a catalyst for success in work, life, and society. By doing so, the Group helps create a strong talent pipeline for employers while advancing social justice across Derby city, Derbyshire, the wider Midlands region and beyond. Its strategic priorities and objectives are firmly rooted in this purpose.Working Hours :Monday to Thursday 8am to 4pm, Friday 8am to 3.30pm. 30 minutes lunch break.Skills: Team working,Initiative,Effective communicator,Organised and efficient,Literacy and numeracy skills,Accurate with detail,Practical IT skills,Self-motivated,Positive outlook,Professional presentation,Strong customer service skills,Eager and enthusiastic,Flexible and adaptable,Maintains confidentiality,Microsoft 365 knowledge....Read more...
Our client is an industry leading manufacturing business with a multimillion-pound turnover and impressive growth plans, supported with large scale investment, and an existing established network of manufacturing facilities across the UK.Following further growth at their factory based local to the South Cerney area of Swindon, our client is now seeking to appoint a HSE advisor, to coordinate and manage integrated management systems related to Health, Safety, Environmental processes, and compliance within the factory, embedding and developing ways of working specific to factory and manufacturing operations.This presents an outstanding opportunity for an experienced HSE coordinator / advisor or HSE administrator to transfer knowledge and experience from other, or similar industries.What’s in it for you as HSE Advisor:
Basic salary of £50,000 per annum (subject to experience and qualifications)
10% Production Bonus
33 days Annual Leave
Monday - Friday days based position
16% Company Pension
Location - South Cerney/Swindon
Further training and personal development specific to the positions, e.g. IEMA, health and safety training development
Days based position – Monday to Friday
Key Responsibilities of HSE Advisor include:
Promote a culture where the health and safety and wellbeing of colleagues is the absolute priority.
Ensure all statutory obligations, company policies and procedures are understood and adhered to, by all direct reports, always.
Track progress of SHE Assure actions for the team.
Carry out SSOP reviews & Manage SHE Assure, progress actions.
Ensure Factory Risk Assessments are up to date and compliant.
Work with the factory team to implement the strategic plan for the site.
Audit the Integrated Management System (IMS).
Collate process and report all factory HSE data.
Manage skills matrix and course bookings.
Collaborate with all business stakeholders to ensure the Safety Health & Environment Strategy is delivered and all relevant legislation is always compiled to.
Provide accurate, timely and technical advice to colleagues in resolving issues in H&S and reducing environmental impact.
Use data to identify and prioritise issues that affect the business, establish their root cause, and provide findings and recommendations for business improvement.
Manage occupational health monitoring in line with the business policies.
Essential Qualifications & Experience of HSE Advisor:
NEBOSH General Certificate
Excellent communication skills
Highly organised with exceptional attention to detail
Previous experience with ISO 45001, 14001 management systems (Desireable)
Experience of undertaking H & S, or HSE/SHE responsibilities
....Read more...
To provide comprehensive administrative support to ensure the efficient operation of the office and delivery of care services. The Administrator plays a key role in supporting the Registered Manager, coordinating staff and client records, and ensuring compliance with internal policies and regulatory standards.
Key Responsibilities:
Administrative Support, answer and direct incoming calls and email inquiries in a professional and timely manner
Greet visitors and assist them with their queries or direct them appropriately
Maintain accurate and up-to-date electronic and paper-based filing systems
Order and monitor office supplies and stationery, ensuring stock levels are maintained
Support daily office tasks including scanning, photocopying, and data entry
Staff Coordination:
Assist with the onboarding process of new staff: collect documents, schedule interviews, and monitor DBS applications and references
Maintain accurate records of staff training, supervision, and annual leave
Support the coordination of staff rotas and scheduling where necessary
Client Record Management, update and maintain confidential client records in line with GDPR and CQC standards
Assist in preparing reports, care documentation, and risk assessments as directed
Ensure timely communication with clients and their families where administrative tasks are involved
Compliance & Quality Assurance:
Assist with compiling documents for audits and CQC inspections
Maintain records of incidents, complaints, and compliments
Support implementation of office systems and compliance policies
Any other general admin duties and ad-hoc duties as defined by management
Training Outcome:
The opportunities in the world of business are endless. Many apprentices start in business administration, customer service or accountancy, which are great stepping stones into lots of exciting careers. You can go on to specialise in a particular field and into management
You will find people who started in administration working in all professional areas and at all levels. If you are good at IT and enjoy working with others, then a Business Apprenticeship could give your career a great start
Employer Description:Exemplary Care Services is a compassionate and professional homecare agency dedicated to delivering high-quality, person-centered support to individuals in their own homes. We are committed to enhancing the quality of life of our service users by promoting independence, dignity, and respect.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative....Read more...
Supporting the day-to-day running of the office, including managing doc control, records, and correspondence
Using IT systems such as Microsoft Office for data management and problem-solving
Planning and coordinating meetings, taking minutes, booking travel, and managing logistics
Assist senior Project Managers supporting projects by helping to plan resources, timelines, document control and deliverables
Analysing existing processes and suggesting improvements using evidence-based decision making
Producing accurate, professional documents and maintaining organised filing systems
Training:Business Administrator Level 3
Training will take place online via Microsoft Teams in group sessions once a month. Training Outcome:Opportunity for a full-time position within the team upon completion of the apprenticeship programme. Employer Description:EPS (UK) Ltd was founded by Brian Mckean (Snr) in 1985 as Brian Mckean Associates and changed it's name to EPS (UK) Ltd in 2007. For over 40 years we have supported switchgear manufacturers, DNO's, and rail networks on complex projects around the world. Operating from a 12,000ft manufacturing facilility in the UK we design, manufacture, and assemble magnetic actuators, circuit breakers, switchboards, and 25kV containerised substations for prestigious clients on innovative and bespoke projects.
As the global patent holder for the Mag-Latch bi-stable magnetic actuator we have supported internationally renowned switchgear manufacturers like ABB in their development of the FSKII+ single pole circuit breaker (used extensively on the UK rail network), the ABB VM1 breaker used on UK MOD vessels, and the actuator is used at the KEMA High Power test laboratory No 6 in Arnhem, Netherlands. EPS (UK) is proud to have assisted clients in their development of some of the most reliable medium voltage circuit breakers in the industry, increasing their reliability and performance with our maintainance-free actuator.
Brian Mckean founded Switchgear Substation Alliance (SSA) in 2015 to deliver the CP5 framework to design, assemble, and deliver 25kV traction substations for the North-West Electrification Project in the UK. EPS (UK) are proponents of SF6-free switchgear and are proud to have designed Containerised Air Insulated Switchgear solution used for rail electrification in the UK.Working Hours :Monday to Thursday 7:30am to 4:30pm, Friday 7:30am to 11:30amSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative....Read more...
Provide an excellent service to all customers appropriately through all media i.e. face-to face, telephone, email and to be a point of call for visitors in person or by telephone
Use college databases, systems and Microsoft Office applications to input, process, update and retrieve information accurately and in an efficient and organised manner(ProSolution, iTrent, Pro-Monitor etc. - training will be provided)
Maintain electronic data and systems in an efficient and organised manner, and to archive records as required
Provide high quality administrative support under the supervision of the ALS management team
Contribute to and support projects seeking to improve the student experience and staff efficiency as required
Support in the organisation of and participate in College events as required
Order hospitality and resources as required and be responsible for the up keeping of stored stationery
Distribute post and deliver outgoing mail in a timely manner, including overseeing the ALS email inboxes and ensuring communications are passed on or responded to as appropriate
Act as a first point of contact for ALS related enquiries, responding promptly and directing queries appropriately when required. Prepare and send clear, accurate correspondence to students, parents/carers and other stakeholders in line with college standards
Undertake other duties commensurate with the level of the post under the supervision of the ALS Management team
Deal with sensitive and confidential information appropriately
Any other duties connected with the post as are reasonably required from time to time
To partake in marketing and recruitment activities for ALS, including open evenings, school tasters and visits, student profiling for publications etc.
Training:Business Administrator Level 3.Training Outcome:The administrative role may be a gateway to further career opportunities, such as management or senior support roles within the college.Employer Description:UCS College Group Corporate Services is a subsidiary company of UCS College Group, making it an integral part of everyday functions. We have a range of different areas who are employed by our Corporate Services, offering fantastic support services.Working Hours :8:30am to 5.00pm Monday to Thursday and 8:30am to 4.30pm on Friday.
Some flexibility will be required to meet the needs of the department in agreement with your line manager.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Patience,Manages workload effectively,Can prioritise tasks,Positive can-do attitude,Willing to learn and improve,Open to continuous development....Read more...
The Insurance Administrator/Broker role directly affects the sales performance and profitability of the business unit, as it is wholly responsible for the renewal of existing clients and the placing of new business or upselling with our agencies through Acturis.
It is the responsibility of the apprentice to renew a minimum of 95% of the existing policies and ensure that we have correct agencies to facilitate new business.
You must have a comprehensive knowledge of the appetites of our agencies and track the performance of the agency to ensure that it is fit for purpose.
In addition, you must ensure our quotes meet the demand and needs of our clients and treat them fairly.
It will be your responsibility to meet targets and KPIs through working closely with colleagues and management to ensure that all actions fully support the business' operational requirements in line with company brand, vision, policies, and organisational culture.
Job Responsibilities & Performance Standards:
Implement our New Business & Renewal Process
Produce a Broker Report through Acturis, which compares and contrasts the client's existing policy with the new quotes we have provided them. It should provide the customer with various scenarios in which the policy can and can’t be used
Complete fact finds with all required information. Updating in-house, Industry-specific Fact Finds as and when required
Complete required Broker Assess training to keep up to date with knowledge and fulfil FCA continuous professional development requirements
Compliance is mandatory at all times and should be adhered to 100% of the time
Produce daily, weekly, monthly reports that track both renewals & new business sales
Build strong working relationships with clients and insurers
Hold close meetings with senior management to establish that you have agreed all the conditions of the sale prior to trying to close a sale
Ensure you identify all potential gaps in client's insurance and cross-sell all products
Use all internal systems to conduct business and educate our clients and potential clients
Desire to hit & exceed targets with a positive can-do attitude
Be extremely well-organised & know how to prioritise tasks
Training:
Full training will be given leading to a recognised Business Administrator Apprenticeship Standard Level 3 qualification
Full on the job training will be delivered
Off the job training will be supported by our training provider- Davidson Training UK Ltd
All training will be delivered within the workplace during working hours
Training Outcome:
Full position will be available after the completion of the apprenticeship
Employer Description:At Trevellyan our goal is to provide outstanding service to our clients by finding the right insurances for their businesses. We are brokers for both business and personal insurance packages ranging from office insurance, professional Indemnity, Commercial Combined to High Net Worth buildings & contents insurance.Working Hours :9.00am- 6.00pm. Days to be confirmed.
You will work 9.00am- 5.00pm daily and the remaining hour will be used towards the completion of off-the-job training for your Apprenticeship studies.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Motivated,Strong computer skills,Strong command of English,Strong influence,Ability to work independently,Excellent time management,Target driven,Seeking out opportunities,Resilience....Read more...
An apprenticeship is a trainee role designed for an individual who has little or no previous work experience. As a trainee member of the team apprentices will develop the skills and knowledge necessary to perform administrative duties to support both the offices and the wider service.
About the role:
The Apprentice Administrator will support the day-to-day running of the office by providing administrative assistance across multiple tasks. This role is designed to develop key business, organisational, and communication skills while working towards a recognised qualification.
General Administration:
Answering phone calls and directing enquiries appropriately
Responding to emails in a professional and timely manner
Maintaining health & safety records (digital and physical)
Data entry and maintaining internal systems
Office Support:
Assisting with the preparation of documents
Supporting scheduling of meetings and diary management
Assisting with ordering supplies and managing stock levels
Ensuring office areas are organised and presentable
Management Support:
Supporting supervisors and managers with day-to-day tasks
Assisting with spreadsheets (e.g. E-Learning Matrix)
Updating internal systems
Assisting with onboarding paperwork and compliance documentation
Learning & Development:
Completing all coursework and requirements as part of the apprenticeship programme
Attending training sessions and reviews as required
Demonstrating willingness to learn and develop new skills
Applying learning directly to day-to-day work
Training:Duration:
15 months practical training period, plus 3 months for End Point Assessment
Delivery model:
Work-based training with your employer
10 days professional training at college
Regular meetings with your training coordinator to monitor progress and well-being
Approximately 12 on-site or/and Teams assessment visits per year
Apprentices will complete a minimum of 348 hours of off-the-job training
Training Outcome:This apprenticeship could lead to a permanent role with good prospects working for a well-established company.Employer Description:Monard Electrical Contractors LLP was established in 1973. Over Fifty years’ experience means we cater for every electrical need. During more than four decades in business we have formed excellent, long-established partnerships with our clients and, thanks to this, we have an extremely varied client base in and around Oxfordshire and the south west of England.Working Hours :Monday to Friday,
9.00am - 5.00pm
Full-time in the officeSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Provide high-quality administrative and customer service support within L&D
Support employees and managers with first-line L&D queries by phone and email
Maintain accurate and confidential employee records on Learning Management systems
Assist with preparing reports, information packs and meeting notes
Support learning and development activities and maintain training records
Help coordinate work experience placements, inductions and schedules
Support internal communications, engagement activities and events
Training:Duration:
15-month practical training period, plus 3-months for End Point Assessment
Delivery model:
Work-based training with your employer
10 days Business Professionals training at college
Approximately 12 on-site assessment visits per year
Level 2 Functional Skills in maths and English (7 days at college for each, if required)
Off-the-job training will account for at least 6 hours per week of an apprentice’s time at work
Qualifications included:
Level 3 Business Administrator apprenticeship standard
End Point Assessment:
Knowledge test
Portfolio-based interview
Project/improvement presentation
Training Outcome:
On successful completion of the apprenticeship, the apprentice will achieve a Level 3 qualification in Business Administration and may have opportunities to progress within HR, People Services or wider ODS roles
Employer Description:Oxford Direct Services (ODS) delivers high-quality, cost-effective public and commercial services on behalf of Oxford City Council. We are committed to “doing good business that’s good for everyone” and operate in line with our CARES values: Commitment, Aspiration, Respect, Engagement and Safety. Working Hours :Monday - Thursday, 9.00am - 5.00pm and Friday, 9.00am - 4.30pmSkills: Communication skills,Attention to detail,Organisation skills,Team working,Willingness to learn,Professional,Confidential approach to work....Read more...
The duties and responsibilities to be undertaken by an Admin Apprentice may include some or all of the items in the following list, dependent on competency levels, and current and evolving Practice workload and staffing levels. Duties may be varied from time to time under the direction of the Practice Manager.
To efficiently undertake basic administration and clerical duties which may include the following duties as directed:
To deal with internal and external post and emails on a day to day basis
To answer/deal with queries, both face to face and via the telephone, take messages and pass them on to the relevant member of staff in an appropriate and timely manner
To meet and greet visitors as required
To provide appropriate reception cover as and when required
To obtain and retrieve clinical/non-clinical records as requested
To support the control of clinics/appointments and retrieve records
To maintain filing systems in line with organisations policies and procedures
To assist with the ordering and maintenance of stock supplies (specific to role as appropriate)
Collating information for reports
To be a flexible and supportive member of the team
To adhere to the local and national Health and Safety regulations
Prescriptions:
To ensure that requests for acute and repeat prescriptions are processed in line with contract requirements
To identify patients whose prescriptions are due for review for the relevant GP
To manage systems for passing prescriptions to pharmacies who provide a collection service
To liaise with doctors, patients, hospitals, pharmacists, and others as and when required in connection with medication prescribed for registered patients
Management of the recording system for controlled drugs
Ordering of stationery required for issuing prescriptions
Ensuring that registrations and deductions are processed in line with Health Authority requirements, and that appropriate record keeping systems are up-to-date and fit for purpose
Ensuring that the system for the record keeping of temporary residents is kept up to date
Summarising of patient notes in line with internal procedures and external QOF deadlines
Using appropriate read codes, scanning correspondence to ensure the accurate recording of Quality and Outcome Framework (QOF) specific information, and patient specific information, bearing in mind the implications of such recording
Ensuring that patient records are kept up to date with relevant information, enabling clinicians and other relevant staff to access accurate and up to date patient histories
Throughout the training period the post holder will be expected to complete all educational and training as required
Practice Policies and Procedures:
To sign a learning contract with the training provider and adhere to the agreement
To assist in the administration process associated with service audits (specific to role as appropriate)
To be responsible for the use of physical equipment and to report any defects in equipment as appropriate
At Wells Medical Practice, you will be working towards a Business Administration Level 3 qualification over the course of 15 months.Training:Business Administrator Apprenticeship Level 3, including Functional Skills in Maths and English.Training Outcome:Long term position and a possible differ to the clinical side of things or gradually admin responsibility increase (management).Employer Description:At the Wells Medical Practice our goal is to provide the best possible care for our patients within the resources available. Working Hours :Monday to Friday, 9.00am - 5.00pm.Skills: Team Working,Organisation Skills....Read more...
The duties and responsibilities to be undertaken by an Admin Apprentice may include some or all of the items in the following list, dependent on competency levels, and current and evolving Practice workload and staffing levels. Duties may be varied from time to time under the direction of the Practice Manager.
To efficiently undertake basic administration and clerical duties which may include the following duties as directed:
To deal with internal and external post and emails on a day to day basis.
To answer/deal with queries, both face to face and via the telephone, take messages and pass them on to the relevant member of staff in an appropriate and timely manner.
To meet and greet visitors as required.
To obtain and retrieve clinical/non-clinical records as requested.
To support the control of clinics/appointments and retrieve records.
To maintain filing systems in line with organisations policies and procedures.
To assist with the ordering and maintenance of stock supplies (specific to role as appropriate).
Collating information for reports.
To be a flexible and supportive member of the team.
To adhere to the local and national Health and Safety regulations and the prescriptions.
To ensure that requests for acute and repeat prescriptions are processed in line with contract requirements.
To identify patients whose prescriptions are due for review for the relevant GP.
To manage systems for passing prescriptions to pharmacies who provide a collection service.
To liaise with doctors, patients, hospitals, pharmacists, and others as and when required in connection with medication prescribed for registered patients.
Management of the recording system for controlled drugs.
Ordering of stationery required for issuing prescriptions.
Ensuring that registrations and deductions are processed in line with Health Authority requirements, and that appropriate record keeping systems are up-to-date and fit for purpose.
Ensuring that the system for the record keeping of temporary residents is kept up to date.
Summarising of patient notes in line with internal procedures and external QOF deadlines.
Using appropriate read codes, scanning correspondence to ensure the accurate recording of Quality and Outcome Framework (QOF) specific information, and patient specific information, bearing in mind the implications of such recording.
Ensuring that patient records are kept up to date with relevant information, enabling clinicians and other relevant staff to access accurate and up to date patient histories.
Throughout the training period the post holder will be expected to complete all educational and training as required.
Practice Policies and Procedures.
To sign a learning contract with the training provider and adhere to the agreement.
To assist in the administration process associated with service audits (specific to role as appropriate).
To be responsible for the use of physical equipment and to report any defects in equipment as appropriate.
At Wells Medical Practice, you will be working towards a Business Administration Level 3 Qualification over the course of 15 months.Training:Business Administrator Apprenticeship L3 including Functional Skills in maths and English.Training Outcome:Long term position and a possible differ to the clinical side of things or gradually admin responsibility increase (management).Employer Description:At the Wells Medical Practice our goal is to provide the best possible care for our patients within the resources available. Working Hours :Monday to Friday 9am-5pmSkills: Team Working,Organisation Skills....Read more...
Working under the guidance of our experienced office team, your duties will include:
Communication: Acting as one of the first points of contact for the school, handling telephone enquiries, managing the general enquiries inbox, welcoming visitors and students in a professional and courteous manner.
Administrative Support: Providing general administrative and clerical support, including filing, photocopying, scanning and data entry, ensuring all records are maintained accurately and confidentially.
Meeting and Event Support: Assisting with the preparation for meetings, including minute-taking and supporting the organisation and implementation of school events.
Stock Management: Monitoring and ordering office supplies and resources, ensuring the school office is well-equipped.
Compassion: Deal with student queries and issues with professionalism, liaising with other members of staff as necessary.
The Apprenticeship Programme
You will be enrolled on the Business Administrator Level 3 Apprenticeship Standard. This will involve a combination of workplace learning and formal training with a designated training provider. You will develop lots of valuable skills on the apprenticeship, including:
IT and Digital Systems
Communication and Stakeholder Management
Project Management Principles
Record and Document Production
Decision Making and Problem Solving
Visits to the school are strongly encouraged. Please contact the School Office (01400 272422) to book a place on a tour.
Tour dates and times: Friday 1st May 2pm or Tuesday 5th May 9am - please email hr@swracademy.org to book into one of these sessions Training:Priory Apprenticeships is the leading provider of apprenticeships designed specifically for education. During your apprenticeship, you will work closely with our Occupational Expert to gain the skills, knowledge and behaviour you need to be a successful Business Administrator. The level 3 Business Administration Apprenticeship is an 18-month programme (plus 3-month EPA) delivered through practical, on-the-job training, workshops and mentoring. Upon completion of the course, you will have achieved a nationally recognised qualification. Training Outcome:Completion of the apprenticeship may open doors to future opportunities within the Trust, alongside options for ongoing training and career progression. Employer Description:At Sir William Robertson Academy, our mission is clear: we inspire every pupil to aspire to be the very best they can be. This principle shapes our carefully planned and structured curriculum, ensuring every child has the opportunity to flourish. Children come first at our school—but so do our staff. We know that great teaching comes from great people, which is why we are committed to creating a supportive, inclusive, and inspiring working environment. We embrace Amelia Earhart’s spirit: “No Borders, Just Horizons.” For our pupils—and our team—the sky is only the beginning.
We are proud of our core values, which guide everything we do: Involvement: Encouraging active participation in learning and school life. Kindness: Fostering empathy, respect, and a positive community. Responsibility: Supporting accountability and making meaningful contributions. Creativity & Critical Thought: Inspiring curiosity, innovation, and problem-solving. Resilience: Equipping pupils and staff to overcome challenges with confidence. Achievement: Celebrating milestones and striving for excellence together. We value our people just as much as our pupils. When you join Sir William Robertson Academy, you become part of a team that supports your growth, celebrates your successes, and encourages you to reach your professional potential. Working Hours :Monday to Friday 8am to 4pm; Term time, 38 weeks, plus 5 Inset Days and 5 Days to be agreed with Line manager.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills....Read more...
An opportunity has arisen for a Service Advisor to join a well-established car dealership offering new and used cars, servicing, Motability, and fleet solutions.
As a Service Advisor, you will be delivering high-quality aftersales experience through customer-facing service coordination and support.
This full-time permanent role offers a salary range of £27,500 - £33,000 and benefits.
You will be responsible for
* Acting as the first point of contact for customers both face to face and over the telephone
* Managing service bookings and keeping customers updated throughout the process
* Liaising with workshop and internal departments to ensure smooth workflow
* Supporting service-related administration and record keeping
* Advising customers on additional services such as maintenance plans and vehicle health checks
* Ensuring a consistently high standard of customer satisfaction and care
* Handling queries professionally and efficiently
What we are looking for
* Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator or in a similar role.
* Ideally have 1 year of experience working in a franchised car dealership
* Strong customer service focus with a professional and friendly approach
* Confident communication skills, both verbal and written
* Good IT literacy and ability to use dealership systems
* Ability to multitask and manage a busy workload effectively
* Full UK driving licence
What's on offer
* Competitive salary
* Performance-related bonus opportunities
* Company pension scheme
* Company Car
* Generous annual leave entitlement
* Bereavement leave
* Manufacturer and internal training and development support
* Employee wellbeing and recognition initiatives
* Staff discounts and benefits platform
* Career development opportunities within a growing organisation
This is a great opportunity for an experienced Service Advisor looking to join a respected automotive business with strong values and genuine career progression.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data.
Produces accurate records and documents including emails, letters, files, payments, reports and proposals.
Exercises creativity and good judgement, makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way.
Builds and maintains positive relationships within their own team and across the organisation, demonstrates ability to influence and challenge appropriately.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms.
Completes tasks to a high standard, demonstrates the necessary level of expertise required to complete tasks and applies themself continuously to improve their work.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines.
Plans required resources to successfully deliver projects.
Understands organisation’s purpose, activities, aims, values and visions for the future.
Knows organisational structure and demonstrates understanding of how their work benefits the organisation.
Has a practical knowledge of managing stakeholders and their different relationships to the organisation.
Understands laws and regulations that apply to their role including data protection, health and safety etc.
Understands the organisation’s internal policies.
Training Outcome:A Level 3 Business Administrator apprenticeship offers a direct pathway into senior administrative or office management roles, providing a foundation for specialization in HR, marketing, finance, or project management. Progression often includes team leadership, higher-level apprenticeships (Levels 4-7), or specialised professional roles.Employer Description:We are a busy, but friendly school, with lots going on. Our aim is to work in partnership with parents, to build on the experiences and skills you have already developed with your child at home. Everyone at Castle Hill has high standards and expectations in all we do.Working Hours :Monday to Friday, 08:30 - 16:00.Skills: Communication skills,Organisation skills,Administrative skills....Read more...
As an apprentice, you will learn to undertake the following duties:
Book patients’ pre-op and endoscopy appointments
Make sure tests and checks are arranged within the required time
Consider patients’ accessibility needs when booking
Help fill appointment slots and flag any gaps or overbooking issues
Add and update patient details on booking systems
Raise any concerns about limited appointment space early
Update schedules and booking templates when needed
Book beds for patients staying overnight
Be a daily point of contact for patients, answering general queriesInform patients about any appointment changes
Keep schedules up to date, including staff availability
Manage online referrals and add patients to waiting lists
Training:You will be undertaking the Level 3 Business Administrator Apprenticeship Standard and fully supported by HTP Apprenticeship College.
You will be developing Knowledge, Skills, and Behaviours in the following areas:
IT
Record and Document Production
Decision Making
Interpersonal Skills
Quality Planning
Project Management
Business Processes
As part of the off-the-job training, you will complete a portfolio of evidence, attend online workshops, have time to study independently, undertake research and write assignments.
The apprenticeship is assessed independently at the end of the practical training. The assessments include an online multiple-choice test, a business project and presentation and a professional discussion based on a portfolio of evidence.Training Outcome:
This is a fixed-term apprenticeship contract but support will be given to find a substantive position within the Trust
Employer Description:Portsmouth Hospitals University NHS Trust,are proud to provide expert, compassionatecare. They support the local population of about 675,000 residents across Portsmouth and south east Hampshire and care for many people beyond.Working Hours :Monday - Friday, 08.00 - 16.00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Be the first point of contact for learners, employers, and visitors, providing a welcoming and professional service at all times
Support with a range of administrative tasks including data entry, maintaining accurate records, and updating internal systems
Assist in organising events, enrolments, and learner support activities to ensure everything runs smoothly
Handle reception duties along with phone and email enquiries, responding promptly and directing queries where needed
Work collaboratively across different teams to make sure learners receive a high-quality, joined-up experience
Play an active role in supporting learner welfare, engagement, and progression throughout their journey
Training:
Level 3 Business Administrator
A bespoke programme of technical and vocational training
Functional skills in maths and English *if applicable
The successful candidate will be assigned a dedicated work based trainer who will provide support and guidance throughout the course. This Apprenticeship is delivered wholly in the workplace, the successful candidate will not need to attend any weekly sessions at the Grimsby Institute unless Maths or English is required as part of the Apprenticeship.Training Outcome:
Possible permanent contract upon successful completion of the Apprenticeship and further enhanced industry based training
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence
Transferable skills that are invaluable in the wider world of work
Employer Description:National Employer Training (NET) is part of the TEC Partnership, one of England’s largest providers of further and higher education.
The TEC Partnership a dynamic and innovate group of further and higher education colleges and training providers based in Lincolnshire, South Yorkshire, East Midlands, East Riding of Yorkshire and North Yorkshire serving over 15,000 students and more than 2500 employers with training spanning a full range of further education levels, commercial training and higher education certificates, diplomas, foundation degrees and degrees.Working Hours :Monday - Thursday, 8.30am - 5.00pm and Friday, 8.30am - 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Punctual....Read more...
Your role will be to ensure the smooth operation of payroll and ensure that all contractors are compliant in line with the company's, clients', and legal requirements. You will ensure all systems and data is up-to-date and that you provide friendly and accessible customer service to the highest standards and that promotes company values.
Duties will include:
Contractor Timesheets & Payroll:
Submit and verify timesheets meet deadlines and accuracy standards
Chase missing or unapproved timesheets
Resolve timesheet and payroll queries
Clear payroll with Line Manager, flagging any issues
Compliance & Documentation:
Verify right to work and collect references per client requirements
Process DBS checks and ensure all compliance documents are complete and signed
Maintain accurate contractor files, regularly chasing missing information
Keep CRM and databases up to date in line with GDPR
Communication & Admin Support:
Handle general phone, email, and payroll enquiries
Log and escalate correspondence, compliments, and complaints appropriately
Provide ad-hoc support to meet team targets
Keep Line Manager informed of compliance progress
Training:Teaching and learning the skills, knowledge and behaviours within Business Administration Level 3.Training Outcome:Upon successful completion of the apprenticeship, there may be an opportunity to progress into a permanent role such as a Compliance Officer or Payroll Administrator. The role offers long-term development in administration, compliance, and data management, with the potential to gain further qualifications and take on increased responsibilities.Employer Description:Tempting Recruitment first opened our doors in 2018 and since then we have gone about rapidly growing our business and market space. We have offices based in Croydon, London and Dartford, Kent, but our reach stretches throughout the whole of the United Kingdom. We are a vastly experienced and friendly team who strive to be successful at what we do.Working Hours :Monday - Thursday - 9am - 6:30pm, Friday - 10am - 5pm.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Flexible,Initiative,IT skills,Logical,Non judgemental,Organisation skills,Patience,Problem solving skills,Sales Skills,Team working....Read more...
Principal Duties:
To be responsible for providing an efficient and effective administrative and customer service support under the guidance and direction of the Technical & Support Team Manager including but not limited to:
Taking accurate telephone messages from bereaved families and a wide variety of other stakeholders. To deal with all enquiries in a sympathetic and empathetic manner
To work towards understanding the coroner’s procedures in order to deal effectively with enquiries from bereaved families and a wide variety of different stakeholders
To work towards becoming proficient in the coroner’s case management system in inputting new death referrals and uploading documentation
To work towards becoming proficient in IT systems such as WORD, EXCEL and MS Teams
Processing incoming and outgoing correspondence on a daily basis including monitoring of email inboxes and distribution of post
Assisting in closing down inquest files once concluded including ensuring that accurate paperwork has been issued and that the file is archived securely. Liaise with offsite archivist to retrieve historic files
To work towards supporting the Coroner’s Case Officers with tasks as and when required, photocopying, scanning, preparing court and jury bundles etc.
To provide Court reception duties to include greeting bereaved families, medical professional and legal representatives
To maintain the confidentiality and integrity of the office of HM Coroner for Greater Manchester North at all times
Training:Business Administrator Level 3.
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Progression offered to the right candidate.Employer Description:Rochdale Council builds success and prosperity with our citizens and partners, whilst protecting our vulnerable people.Working Hours :37 flexible working hours in accordance with the needs of the service, to include evening and weekends. Exact working days and hours TBCSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Number skills,Team working,Pioneering and Open Approach,Proud,Passionate....Read more...
Under supervision, respond to and resolve, where appropriate, telephone and email enquiries in a timely, professional, and customer-focused manner, escalating more complex issues as necessary
Assist with the planning, coordination, and delivery of projects, including supporting timelines, documentation, and tracking progress against key milestones
Act as a point of contact for technicians working in the field, responding to enquiries, providing guidance where appropriate, and ensuring accurate communication between field staff and office-based teams
Maintain and distribute communications to schools, ensuring information is accurate, clear, and issued in a timely manner, and updating stakeholders on relevant service changes, schedules, or project updates
Support the maintenance and updating of records, databases, and systems to ensure information is accurate, current, and compliant with organisational standards
Assist in preparing reports, summaries, and basic data analysis to support management decision-making and service delivery monitoring
Contribute to the continuous improvement of administrative processes and procedures within the team
Training:If successful in being offered this position you will be enrolled onto the Business Administrator level 3 apprenticeship programme.
Your training will be provided by EMA Training through online sessions and you will cover the below modules:
Business Fundamentals
Communications and Stakeholder Engagement
Operations and Document Management
IT Systems and Digital Competency
Planning, Prioritisation and Project Support
Decision Making and Process Improvement
Professionalism and Personal Development
Upon completing the required content, you will enter your end point assessment, where you will be assessed through a knowledge test, project presentation and professional discussion.Training Outcome:
Opportunity to progress into a full time position within the company, upon successful completion of the apprenticeship programme
Employer Description:At AIT, our aspiration is to become a world-class IT service company, characterized by strategic growth, exceptional service, and the incorporation of cutting-edge technology to drive innovation in education. We are actively seeking talented individuals to join our dynamic team, where we foster a rewarding work environment, provide opportunities for career progression, and offer additional benefits to the right candidates. Rooted in innovation, technical expertise, industry best practices, and customer satisfaction, AIT is a thriving business with a proud reputation.
We prioritise the continuous development of our employees in all facets of our operations, offering a fertile environment for growth. While previous experience in educational environments is often desirable, it is not essential, as we provide ongoing training and opportunities for advancement. If you think you have something amazing to offer, but it’s not listed below, don’t worry! We are always looking for great people to join our team, so please get in touch as we’d love to hear from you.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Punctual and Reliable,Confidentiality and GDRP....Read more...
