A dynamic role, where you will learn and develop various skills and knowledge required for a successful career in business administration and customer service
Acting as a point of contact for the team, taking telephone calls, accepting and recording enquiries accurately, relaying information to the appropriate person/department
Booking appointments with clients
Assisting with distribution of information/mail as required, scanning, photocopying
Compiling and sending emails
Entering and updating confidential data on computerised systems, including databases and spread sheets
Maintaining up-to-date e-filing systems
Attend staff meetings and other meetings as and when required
Attendance at a review meeting with the appointed training provider to fully comply with the requirements of the apprenticeship programme
Training:
Business Administrator Level 3 Apprenticeship Standard
Functional Skills in maths and English, if required
Attending online workshops once a month through EKC Group
Training Outcome:
Could lead to a full-time position
Employer Description:For many years we have provided a comprehensive electrical service to our customers, we are based in Minster on Sea, Sheerness but cover all areas in London, Kent & Essex. We pride ourselves on the efficient and friendly service we offer to our customers, and strive to achieve 100% customer satisfaction.
We have high standards and offer excellent value for money on every job we complete, always maintaining a high levels of customer satisfaction, giving you complete peace of mind at all times.
If you are looking for electrical services in your area, then RJA Electrical Services is here to help!
We have developed a deep understanding of working within the both the public and private sector over the last 10 years through various projects.
Our first-class service is achieved through understanding the importance of anticipating and managing risk to keep costs under control, but also delivering to tight timescales whilst maintaining the highest levels of safety and quality.
We play an active part in the trade associations we are involved in and we understand the responsibilities and trust that accompany each accreditation.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
We are seeking a motivated and enthusiastic Apprentice Finance and Reception Assistant to join our team. This is an excellent opportunity for someone looking to start a career in finance and business administration while gaining valuable workplace experience through an apprenticeship programme. The role will support the finance department with administrative and accounting tasks whilst also providing a professional administration and reception service to visitors, students, and staff.
You will develop valuable skills in communication, organisation and business processes while working towards your Level 3 Business Administrator apprenticeship.
Duties and Responsibilities
Finance Support:
Assist with processing invoices, purchase orders and payments
Support the maintenance of financial records and filing systems
Input data accurately into finance systems
Support reconciliation tasks and basic reporting where appropriate
Liaise with suppliers and internal departments
General Administration & Office:
Provide administrative support to the wider school office
Prepare letters, reports and communications
Maintain accurate student and school records
Ensure compliance with school policies, including data protection
Support other administrative functions as required
Act as the first point of contact for visitors, parents, students and staff
Provide a welcoming, professional front-of-house service
Answer telephone and email enquiries, directing messages appropriately
Assist with sign-in/sign-out procedures
Manage incoming and outgoing post
Support the booking of meeting rooms and appointments
Training:
The successful candidate will be required to attend a workshop once per month in Lincoln
Training Outcome:
Potential for a permanent role within the school or wider education sector
Progression into administration, finance or school support roles
Potential for further CPD and qualifications
Employer Description:King Edward VI Grammar School, having been founded by royal charter in 1551, is one of the oldest schools in the country. While proud of our heritage and tradition, we have evolved into a forward-thinking grammar school that values not just academic success but also the broader, holistic education of our students.Working Hours :• Monday to Friday
• Either 8.00am- 3.30pm
or 9.00am- 4.30pm
• Total hours per week: 35
• Term-time plus 15 daysSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Main Duties and Responsibilities:
Respond promptly and professionally to enquiries and communications (email, telephone, and face-to-face) within agreed timescales, ensuring a high standard of customer service.
Ensure that accurate, up-to-date information is maintained, shared, and accessible to both internal stakeholders and external partners
Work closely with FE TIE Co-ordinators to provide effective administrative support, contributing to the smooth delivery of programmes and activities
Undertake a broad range of administrative duties, including managing communications (email, phone, and face-to-face), maintaining records, and tracking workloads using systems such as Excel, SharePoint, and other Microsoft 365 applications
Support the coordination and organisation of meetings, events, and activities, including scheduling, preparing documentation, and recording outcomes/actions where required
Maintain accurate data records and contribute to reporting requirements, ensuring compliance with organisational processes and audit standards
Support digital communications, including updating content and contributing to social media activity where appropriate
Act as a key point of contact for stakeholders, building positive working relationships and ensuring a consistent and professional interface with the FE TIE function
Contribute to continuous improvement by identifying opportunities to enhance administrative processes, systems, and ways of working
The above job description is not exhaustive, and the employee may be required to undertake any other reasonable duties in line with the general level of responsibility of the role.
As we now operate as a collective Eastern Education Group you may be from time to time required to undertake any of the requirements of your role for any of our Group organisations.Training:
The learner will be studying the Business Administrator Level 3 Apprenticeship Standard qualification
Training Outcome:
There will be career progression opportunities once the apprenticeship has been completed
Employer Description:West Suffolk College is a Further Education college in Bury St Edmunds, Suffolk. The college delivers a range of courses, including vocational and technical courses, apprenticeships, and an array of higher-apprenticeships and bachelor degree courses accredited by the University of East Anglia.Working Hours :Monday to Thursday, 08:30 - 17:00 and Friday, 08:30 - 16:30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative....Read more...
This role supports the office team with day-to-day administration
Assisting customer account managers with contract information– advising on meter readings, machine usage, service and repair history to support new sales
Dealing with finance lenders and submitting documents
Raising invoices for new sales, data entry, setting up customer contracts, contacting customers by phone and email to obtain meter readings, and updating company service software ensuring that the meter readings are entered correctly, assisting with general office tasks
Scanning contracts and other documents in to our customer database and archiving the contracts in to filing room
Training:
Business Administrator Level 3 Standard
Work Based Training
Monthly Tutor/Assessor Sessions
Training Outcome:
Successful apprentices often progress into permanent roles, with the chance to develop into senior administration or customer support positions
You will gain valuable experience and a nationally recognised qualification, giving a clear path for your long-term career
Employer Description:Gary HusseyGROUP MANAGING DIRECTOREuro Digital Systems Ltd has built a reputation for delivering innovative and cost-effective network printer and copying solutions to the B2B market-place.
We pride ourselves in our commitment to our clients, to delivering consistently excellent customer service experiences, to our employees and their ongoing development, and to our longstanding client relationships built through many years of outstanding service delivery and integrity.To this end, our reputation has become your guarantee.Working Hours :Monday- Friday, 8.30am - 5.30pm, with one hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Accuracy with data entry....Read more...
Communicating with clients, their members and advisers via email, letter, and telephone
Process client pension payrolls, including calculations of net pay, arranging payments, liaising with tax offices and preparation of year end returns
The preparation of computer-generated benefit calculations and related correspondence
Attending team meetings to understand the priorities and offering support as required
Plus, lots more, including interesting project work
Training:All training will be delivered remotely with our provider as you work toward the Workplace Pensions Administrator Level 3 qualification.
You’ll be supported by a skills coach, mentors, and line managers, learning our systems and gaining the knowledge to advise clients and communicate confidently.Training Outcome:There are lots of career opportunities to explore beyond your apprenticeship. You will be encouraged to continue to study and develop your skills if you wish to do so, and many of our apprentices have gone on to more senior roles within Barnett Waddingham.Employer Description:We are part of Howden and proud to be a leading UK professional services consultancy at the forefront of risk, pensions, investment and insurance.
With a team of more than 1,800 people across 10 offices, we work to deliver on our promise, and we ensure the highest levels of trust, integrity and quality through our purpose and behaviours.
As a “Best Companies Top 100 Best Large Companies to work for in the UK” and being recognised as one of the 'best places to work in the UK' in 2024, people who join us tend to stay, thriving in a professional learning environment and caring, inclusive, friendly culture.Working Hours :Monday - Friday 9.00am - 5.15pm, including 1 hour lunch break.Skills: Communication skills,Attention to detail,Customer care skills,Administrative skills,Number skills....Read more...
Provide general administrative support including filing, scanning, photocopying, data entry and archiving
Maintaining the company's quote tracking spreadsheet in Excel
Answer telephone calls, take messages, and direct enquiries to the appropriate person
Respond to emails and assist with customer enquiries in a professional manner
Maintain accurate records, databases, and filing systems
Assist with preparing reports, marketing presentations, and business documents
Maintain the company's social media using Social Pilot by updating case studies, employee highlights and marketing brochures
Support scheduling of meetings, appointments, and diary management for senior management
Help with ordering office supplies and monitoring stock levels.
Assist with processing incoming invoices
Support the team with recruitment administration & IT set up for new starters
Work with different departments to understand business operations and provide support where needed
Maintain confidentiality when handling company and employee information
Follow company procedures, policies, and health and safety requirements
Attend training sessions and complete all apprenticeship coursework and assessments
Training:
Business Administrator Level 3
End Point Assessment
Monthly Tutor/Assessor Sessions
Work-Based Training
Training Outcome:The sky is the limit really, there is a progression route available to become the Office Manager upon successful completion of this apprenticeship for the right candidate.Employer Description:With our unique blend of expertise and passion we can push the boundaries of design and service.
Our proactive collaboration with developers, architects and construction professionals, results in the successful delivery of projects, often with significant time, cost and risk reductions.Working Hours :Monday - Friday 9am - 5:30pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working,Willingness to Learn,Professional & Positive,Time-Management....Read more...
The role involves the apprentice working in an exciting busy office environment with the main duties involving the following tasks:
Opening and reading the mail and taking relevant actions where appropriate
General typing and administrative tasks
Creating and maintaining efficient filling systems
Receive guests and visitors, and co-ordinating meeting requirements
Ensure Work Based Evidence is collated in an appropriate way and logged
Able to organise assigned tasks and complete
Able to solve problems that arise
Work well in a team and cooperate with colleagues
Contribute to community day projects
Training:
Business Administrator Level 3
You will learn on-the-job and be supported by a Mentor
You will attend the DAF Academy in Nottingham for Classroom teaching (3-4) times throughout the duration
One-to-one support from a Specialist Skills coach
Training Outcome:
Customer Service Advisor
Team Leader
Employer Description:There are many reasons to join us here at MAN and many opportunities to grow with us across the UK and around the world.
We think you’ll agree that the best reason is to work with other people like you: people who work together to put our customers first, people who are proud of our product range and passionate about what it can do, people who don’t mind a bit of hard work and support each other to make sure we deliver our customer promises, every day.
Here you’ll be trusted and respected to be your best and do your best. It’s the MAN way.Working Hours :Monday to Friday.
Shifts to be confirmed (weekends may be required).Skills: Communication skills,IT skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative....Read more...
The role will consist of a multitude of administrative tasksincluding (but not limited to) the following (full training will be given):
Processing sales orders via email, e-commerce platforms (website, eBay and Amazon) and verbally.
Answering and managing icoming telephone calls, emials, direct enquiries with professionalism, providing excellent customer service.
Compiling customer quotations.
Organising the dispatch of machinery, good and spare parts, dealing with several different logistics companies ensuring the best service is used for effective delivery.
Co-ordinating international imports and exports.
Produce invoices and proformas, process purchase invoicesand manage stock levels using Sage.
Listing and updating products on our website (using WordPress), eBay and Amazon store.
Preparing and maintaining documents using Microsoft applications, Google Workspace and graphics editor applications, including managing digital filing systems.
Arrange travel and accomodation.
Meeting and greeting customers, suppliers etc in an appropriate manner.
Providing administrative support to Managing Directors and Managers as required.
Ensuring accurate data collection, entry and reporting.
Photocopying/scanning.
Training:
Business Administrator Level 3 Apprenticeship Standard.
Training Outcome:
There will be ongoing opportunities for career development and progression for the right candidate upon completion of the apprenticeship.
Employer Description:Manufacturers & suppliers of sheet metal working machinery and hand tools. Specialists in Rollforming (Lockforming) machines for ducting/ductwork HVAC applications and offering new and used/reconditioned machinery.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative....Read more...
Answering telephone calls and directing enquiries to the appropriate team member.
Greeting visitors and customers.
Responding to emails and customer enquiries.
Assisting with booking appointments and scheduling works.
Updating customer records and company databases.
Preparing quotations, documents and correspondence.
Supporting the renewables, electrical and heating teams with administration tasks.
Maintaining filing systems and digital records.
Assisting with social media and marketing activities where required.
Ordering office supplies and managing stock levels.
Supporting invoicing and general business administration.
Helping to ensure excellent customer service at all times.
Training:
In this role, you will be required to undertake the Level 3 Business Administrator Apprenticeship.
The majority of the training will be delivered in the workplace through assessment visits. Learners will also be required to attend a workshop at City College Plymouth once a month.
On completion of the programme, you will complete an End Point Assessment.
The delivery of training will take 18 months, with an additional 3 months added to complete the end-point assessment.
Training Outcome:Opportunities for progression within the company.Employer Description:Eljay Energy is a family-run electrical, heating, plumbing and renewable energy company serving customers across Devon and Cornwall. With over 35 years of experience, we help homeowners and businesses with electrical installations, solar PV, battery storage, EV charging, air source heat pumps, maintenance and energysaving solutions.Working Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Team working,Positive Attitude,Willingness to Learn,Friendly & Professional Manner,Reliable and Punctual....Read more...
You will mainly support the recruitment function, helping with day-to-day administration and candidate processes, while also gaining exposure to other areas of the business.
Key Duties and Responsibilities:
Sift and review CVs for current vacancies
Carry out right to work and ID checks
Support recruitment administration and maintain accurate records
Arrange interviews and communicate with candidates
Answer phone calls and respond to emails professionally
Update files to internal systems
Prepare documents, letters and recruitment packs
Support onboarding and compliance processes
Assist different departments with general administration tasks
Maintain confidentiality and handle sensitive information appropriately
Training:Business Administrator Level 3.
All training will be delivered within the workplace.Training Outcome:To transition into a full-time administrative support position within the organisation. Future development and opportunities across the business will also be fully supported.Employer Description:At The Care and Support Group, we provide supported living and domiciliary care services across the Northeast of England. We are passionate about helping people live independently and improving quality of life through person-centred support. Our teams work across a range of community and care services, creating a positive difference every day. As an employer, we offer a friendly and supportive environment where you can gain valuable experience, develop new skills, and start building your career.Working Hours :Working hours are Monday to Thursday, 9:00am to 5:00pm, and Friday, 9:00am to 4:30pm, with a 30-minute unpaid lunch break each day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative....Read more...
You will need to be an excellent communicator, organised andthrive off providing exceptional customer services to clients, customers andstaff.
Main Duties:
Meeting and greeting clients, learners and employers.
Maintain an update record of all academy stock
Maintaining a clean and inviting reception area and overall professional looking academy.
Creating and pro-actively monitoring client appointments - by telephone, in person and online.
Maintaining systems of learner attendance and activity.
Consulting with customers via email and/or telephone.
Booking potential candidates in for drop-in sessions.
Supporting the induction of new candidates on programme
Answering telephone quickly, warmly and efficiently
Welcoming all academy visitors professionally.
Promoting treatments and products to clients
Ensuring the Academy is fully stocked with all training materials and academy supplies.
Ensuring the academy is presentable throughout the day and all facilities are regularly checked and .
Ensuring Retail products and promotions are displayed.
Taking client bills
Cashing up and completing necessary administration procedures
Any other adhoc duties
Company Benefits:
Workplace Pension Scheme
Free hair and colour services
Training:Business Administrator Leve 3 Apprenticeship standard.Training Outcome:Upon successful completion of the apprenticeship, there will be an opportunity to secure full-time employment.Employer Description:Evolve Academy are leading and innovative training provider of hairdressing and barbering programs operating across Greater Manchester.Working Hours :Monday to Friday, from 9:00am to 5:00pm (30 minute break for lunch).Skills: Communication skills,IT skills,Organisation skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Key Responsibilities and Tasks:
The post-holder is responsible for the following key deliverables and accountabilities:
Provide general admin support to the team
Assisting with the administration of compliance systems and paperwork
Administering key estate processes issue log, compliance tracker, machine and vehicle maintenance
Managing various departmental emails
Raising purchase orders
Assistance coordinating contractors, tenants and internal departments with regular planned and any unplanned maintenance
Maintain an electronic and paper filing system
Organising and scheduling meetings
Maintain service help desk for the estate
General clerical tasks
Work towards completion of apprenticeship qualification
Develop knowledge of administrative processes and systems
Gain understanding of organisational policies, including confidentiality and data protection
Handling enquiries by email, phone or in person
Training:Business Administrator Level 3.
6-hours per week will be designated to off the job training which will include time to complete college work. Training Outcome:To be discussed at interview. Employer Description:The Auckland Project At the heart of our sites is Auckland Palace, the home of the Prince Bishops of Durham and the historic seat of faith and power in the North of England. The experience across our sites is deeply linked to those two themes and are repeated throughout the Palace and its gardens, the Faith Museum and the Mining Art and Spanish Galleries.
The collection of our venues, spaces and places invites conversations about belonging, faith, loss, sacrifice, community, love and creativity. We would like our visitors to explore and to discover things about our town, our country and their own lives.
We want to create encounters – and need your help to do so. The Estates Team are responsible for all properties within the Auckland Project these include unique and historical venues such as Auckland Palace, Spanish Gallery, Mining Art Gallery and the Auckland Tower among many others. Whilst this is predominantly an administration role each day will be different and bring new challenges and opportunities to learn. This will be a pivotal role to the functional support within the team.Working Hours :Monday - Friday 9am - 5pm, some occasional weekend work may be required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Willingness to learn,enthusiastic approach,Maintain confidentiality,Highly motivated and flexible,Ability to follow procedures....Read more...
As you grow into the role, you'll develop the know-how to create print estimates, manage order workflows, undertake order process and carry out fulfilment and assist with administrative tasks, gaining a comprehensive understanding of how a modern print and fulfilment operation runs. Whilst supporting daily production activities, you will gain an industry-recognised qualification at the end of the apprenticeship.
Print Production Support
Assist with estimating, planning, scheduling, and tracking print production jobs
Prepare job tickets and ensure all production specifications are clear
Communicate with the production team to monitor job progress
Support quality control processes to ensure outputs meet customer requirements
Liaise with designers and clients on artwork queries where required
Fulfilment & Logistics
Undertake picking, packing, and dispatch of customer orders
Ensure all items are correctly packed, labelled, and shipped on time
Assist with stock control, inventory checks, and replenishment
Work with courier systems and documentation for shipments
Monitor order status and resolve any fulfilment issues
Follow all health & safety procedures at all times
Administration
Maintain accurate records of orders, production schedules, and deliveries
Update internal systems with relevant job information
Handle internal and external communications (email, phone)
Prepare reports, spreadsheets, and documentation as required
Training:You will receive a Level 3 Business Administration qualification (equivalent to A level).
Training will be on-site at Weatherbys Ltd Head office, Wellingborough.
Learning will be a blended mix of both online and workshops. Time off will be given for learning throughout the week; training is on-the-job training. Throughout your time as an apprentice, you will be supported by both your employer and BPIF Training to achieve the knowledge, skills and behaviours of the apprenticeship through a structured training plan.Training Outcome:A permanent full-time position as a Print & Fulfilment Administrator will be offered.Employer Description:
Weatherbys is a family-run business with over 250 years at the heart of the racing industry. We're proud of our heritage, but what excites us just as much is the future — and the fresh talent that helps us shape it.
Working Hours :Monday – Friday, 9am – 5pm (1-hour unpaid lunch break).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Logical,Team working,Creative,Initiative,Positive attitude,Proactive,Reliable & punctual,Willingness to Learn....Read more...
Business Administration
Maintain accurate records across multiple business systems
Update spreadsheets, trackers and internal documents
Organise and file electronic documentation
Support diary management and meeting coordination
Prepare business documents, templates and correspondence
Assist with preparing and issuing invoices
Assist with general day-to-day administration
Recruitment Administration
Add and update candidate records within our CRM
Assist with posting job adverts across various job boards
Support recruitment consultants with administrative tasks
Maintain accurate recruitment records
Compliance Administration
Assist with reviewing candidate files
Help maintain compliance documentation
Identify and chase outstanding information
Support GDPR and data accuracy processes
Reporting & Data Management
Update KPI reports and internal dashboards
Maintain management reporting spreadsheets
Review data for accuracy and completeness
Assist with producing business reports
Onboarding & HR Support
Prepare onboarding documentation for new employees
Assist with induction administration
Maintaining onboarding checklists
Support internal system access requirements
Business Projects
As your confidence develops, you’ll also support wider business projects, including:
Process improvement initiatives
CRM data quality projects
Documentation and procedure updates
Workflow reviews
Systems administration
General business support projects
Training:The apprentice will complete practical, on-the-job learning at JMC Legal Recruitment, The Fairfax, Fairfax Street, Bristol, BS1 3BN.
Formal apprenticeship training will be delivered by JGA through monthly tutor-led interactive seminars via Microsoft Teams or Zoom, alongside regular workplace learning and development activities. The apprentice will also participate in quarterly progress reviews involving both their line manager and JGA.Training Outcome:Upon successful completion of the apprenticeship, there is the opportunity to secure a permanent position within our Operations team.
As the business continues to grow, there will be opportunities to develop into a more senior Business Administrator or Operations role, with exposure to areas including HR, recruitment operations, compliance, reporting, finance support, systems administration and project coordination.
We are committed to investing in our people and, for the right individual, this apprenticeship is intended to provide the foundation for a long-term career with JMC Legal Recruitment.Employer Description:JMC Legal Recruitment is one of the UK's leading specialist legal recruitment agencies.
We work with law firms and legal professionals across the UK and have built one of the strongest brands within the legal recruitment market.
Our achievements include:
More 5-star Google reviews than any UK-based legal recruiter.
Number one Google rankings across more than 90 legal recruitment search terms.
Long-standing relationships with leading UK and international law firms.
A collaborative, supportive and ambitious culture focused on developing our people.
Working Hours :Monday to Friday, 8.30am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working....Read more...
Working as Accounts Receivable Administrator you will be an important part of our client’s finance team. You will be responsible for the management of the Accounts Receivable Ledger, and you will be involved with the collection, monitoring and reporting of the company’s debtors.
Please note, this is a fully office-based role, working Monday to Friday from 8.30am to 5.00pm.
To be a success in this role you must have a friendly telephone manner, and you will be good at building strong relationships.
We are looking to speak with candidates who can remain calm whilst working under pressure, individuals with the ability to work to deadlines. If you are motivated, organised with persuasive communication skills and good IT abilities please apply!
We are really keen to speak with candidates who have a desire and the commitment to be involved in a dynamic business, candidates who are passionate and can demonstrate a customer first approach to their work.
In this role you will be responsible for the following: -
Sales Ledger Maintenance:
Allocation of cash to sales ledger accounts.
Answering of sales ledger account queries.
Monitoring of age of debts, open cash and outstanding balances against limits.
Customer Administration:
Creation of new customer accounts, including trade and credit checks.
The ongoing administration of customer master records in SAGE and various CRM systems.
Completion of regular credit checks and reviewing of financial information.
Reviewing credit stopped orders.
Phoning credit stopped customers.
Overriding credit stopped orders.
Credit Control:
Proactive monitoring of customer accounts that are on credit stop.
Preparation of collection letters, ranging from reminders to legal collection notices.
Liaison with internal departments to resolve customer queries.
Phoning and emailing customers to chase debts.
About You:
To succeed in this position, you require: -
Excellent customer service skills.
An excellent telephone manner.
Good attention to detail, whilst maintaining a flexible and adaptable approach
You MUST be IT literate with good all-round MS Office skills.
You are a team player.
Credit control experience is highly desirable but is NOT essential (training will be provided).
The benefits offered with this role include: -
Competitive salary.
32 days holiday (including bank holidays).
Good Pension.
Professional Development & Training.
Staff Discounts.
Free Parking.
Free Eye Tests.
Flexi-time scheme.
Please note, this is an office-based role - you are required onsite throughout the week and the office is based on the outskirts of Exeter, near to the M5, junctions 29 and 30.
To be considered for this role you MUST have the Right to Work in the UK without company sponsorship.
KEYWORDSAccounts Receivable Administrator, Finance, Accounts Receivable Ledger, Debtors, Multicurrency Debtors, Sales Ledger Accounts, Credit Control, SAGE, CRM, Credit Checks, Customer Accounts, Legal Collection Notices, Customer Service, MS Office.
Please note that due to a high level of applications, we can only respond to applicants whose skills and qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.
Bowerford Associates Ltd is acting as an Employment Agency in relation to this vacancy.....Read more...
The Insurance Administrator/Broker role directly affects the sales performance and profitability of the business unit, as it is wholly responsible for the renewal of existing clients and the placing of new business or upselling with our agencies through Acturis.
It is the responsibility of the apprentice to renew a minimum of 95% of the existing policies and ensure that we have correct agencies to facilitate new business.
You must have a comprehensive knowledge of the appetites of our agencies and track the performance of the agency to ensure that it is fit for purpose.
In addition, you must ensure our quotes meet the demand and needs of our clients and treat them fairly.
It will be your responsibility to meet targets and KPIs through working closely with colleagues and management to ensure that all actions fully support the business' operational requirements in line with company brand, vision, policies, and organisational culture.
Job Responsibilities & Performance Standards:
Implement our New Business & Renewal Process
Produce a Broker Report through Acturis, which compares and contrasts the client's existing policy with the new quotes we have provided them. It should provide the customer with various scenarios in which the policy can and can’t be used
Complete fact finds with all required information. Updating in-house, Industry-specific Fact Finds as and when required
Complete required Broker Assess training to keep up to date with knowledge and fulfil FCA continuous professional development requirements
Compliance is mandatory at all times and should be adhered to 100% of the time
Produce daily, weekly, monthly reports that track both renewals & new business sales
Build strong working relationships with clients and insurers
Hold close meetings with senior management to establish that you have agreed all the conditions of the sale prior to trying to close a sale
Ensure you identify all potential gaps in client's insurance and cross-sell all products
Use all internal systems to conduct business and educate our clients and potential clients
Desire to hit & exceed targets with a positive can-do attitude
Be extremely well-organised & know how to prioritise tasks
Training:
Full training will be given leading to a recognised Business Administrator Apprenticeship Standard Level 3 qualification
Full on the job training will be delivered
Off the job training will be supported by our training provider- Davidson Training UK Ltd
All training will be delivered within the workplace during working hours
Training Outcome:
Full position will be available after the completion of the apprenticeship
Employer Description:At Trevellyan our goal is to provide outstanding service to our clients by finding the right insurances for their businesses. We are brokers for both business and personal insurance packages ranging from office insurance, professional Indemnity, Commercial Combined to High Net Worth buildings & contents insurance.Working Hours :9.00am- 6.00pm. Days to be confirmed.
You will work 9.00am- 5.00pm daily and the remaining hour will be used towards the completion of off-the-job training for your apprenticeship studies.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Motivated,Strong computer skills,Strong command of English,Strong influence,Ability to work independently,Excellent time management,Target driven,Seeking out opportunities,Resilience....Read more...
This is an excellent opportunity for someone looking to begin a career in recruitment and business administration. You will receive full training and ongoing support while working towards a recognised Business Administration qualification.
You will be working alongside experienced recruiters, you will gain hands-on experience in candidate sourcing, administration, marketing, database management, and customer service.
You as an Apprentice Administrator will be trained to take on the following responsibilities:
Source candidates using job boards, social media, professional networks, databases, and the company CRM system
Build and maintain talent pipelines for current and future vacancies
Review CVs and applications to identify suitable candidates
Conduct candidate screening calls and initial interviews
Assess candidates' skills, experience, qualifications, and suitability for roles
Obtain candidate consent and ensure GDPR compliance throughout the recruitment process
Create candidate profiles and summaries for client submissions
Maintain regular communication with candidates and provide recruitment updates
Update and maintain the CRM system and Master Sales Database accurately
Write and post job adverts across recruitment platforms and social media channels
Build professional relationships with candidates, clients, and industry contacts through networking platforms such as LinkedIn
Assist with interview coordination, reference checks, onboarding, and compliance administration
Support recruiters and hiring managers by understanding client requirements and market trends
Carry out general office administration duties, including filing, scanning, document management, and answering telephone calls
Undertake occasional out-of-hours work when required and carry out any other duties reasonably requested by the business
About you:
Passionate, enthusiastic, and eager to learn
Motivated to achieve results and meet targets
Confident communicating with people at all levels
A creative thinker with a proactive attitude
Organised with excellent attention to detail
Professional and customer focused
Able to work effectively as part of a team
Possesses excellent written and verbal English skills
Comfortable using technology, social media, and computer systems
Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Business Administration qualification, which will help start your career and give you an insight into the business's processes and procedures
Our training is all completed remotely via Teams with a development coach, who will be available for support and will arrange weekly/fortnightly meetings with you
You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours
Training Outcome:
A potential full time role and progression within the business
Employer Description:We are a family-run, multi-sector recruitment agency based in Heanor, Derbyshire, providing temporary, permanent, interim, and contract recruitment solutions across a wide range of industries. We pride ourselves on “Placing People First” by delivering a personalised and consultative recruitment service to both clients and candidates.
We work closely with employers to understand their business needs, culture, and recruitment requirements, supporting them by sourcing, screening, and placing high-quality candidates. Our sectors include engineering, manufacturing, industrial, logistics, warehousing, office and administration, customer service, finance, construction, procurement, and supply chain. Our core values are built around integrity, trust, respect, communication, and exceptional customer service, and we're looking for an ambitious Apprentice Recruitment Administrator to join our growing team.Working Hours :Monday - Thursday, 8.30am - 5.00pm and Friday, 8.30am - 4.00pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Customer focussed,Proactive....Read more...
This role will have the opportunity to work with the school and the wider Ark IT team to provide excellent customer-centric, proactive and reactive support to ensure the continuous availability of the IT equipment within the SLA’s and KPI’s as defined.
Ark is committed to safeguarding and promoting the welfare of children and young people; all successful candidates will be subject to an enhanced Disclosure and Barring Service check. Ark Schools are committed to attracting, developing and retaining a diverse workforce, with a broad range of backgrounds, experiences and perspectives.
Duties and Responsibilities
Assess incoming incidents and prioritise work according to timescales and processes.
Keep accurate and timely records within the incident monitoring system, making sure that the end user receives feedback at all times on the progress of faults and changes.
Carry out technical investigation support calls and escalate to the local technical team where apprentice requirements/job description issues require escalation.
Maintain spare IT stock, warranties and software licences in accordance with the asset register. Instigate hardware swap-outs within the timescales set out by the available SLA to maintain service availability on failed devices.
Arrange and repair (where required) equipment under the terms of the warranty agreement on specific hardware.
Training:Firebrand’s sector-leading Level 3 Information Communication Technician (L3ICT) Apprenticeship Programme trains apprentices to deliver efficient operation and control of the IT and telecommunications infrastructure and to deliver and support the information systems needs of an organisation. Options include pathways for Support Technician, Network Technician and Digital Communications Technician.
Firebrands course is delivered either online (online live instructor-led), or face-to-face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors.
Completion of this apprenticeship will provide learners with the following world-class vendor certifications in addition to the Information Communication Technology
Technician apprenticeship:
Microsoft Certified Azure Fundamentals (AZ-900)
CompTIA IT Fundamentals+
Certiport IT Specialist Networking
Microsoft Certified Azure Administrator Associate (AZ-104)
Key areas covered are:
Support Technician
Maintenance or repair of system faults
Support for the roll-out, installation and commission of new systems or upgrades
Training Outcome:Potential for a permanent role upon completion of apprenticeship.Employer Description:Ark is an education charity that exists to make sure that all children, regardless of their background, have access to a great education and real choices in life.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Communication skills,Attention to detail,Good team player....Read more...
An apprenticeship is a trainee role designed for an individual who has little or no previous work experience. As a trainee member of the team apprentices will develop the skills and knowledge necessary to perform administrative duties to support both the offices and the wider service.
About the role:
The Apprentice Administrator will support the day-to-day running of the office by providing administrative assistance across multiple tasks. This role is designed to develop key business, organisational, and communication skills while working towards a recognised qualification.
General Administration:
Answering phone calls and directing enquiries appropriately
Responding to emails in a professional and timely manner
Maintaining health & safety records (digital and physical)
Data entry and maintaining internal systems
Office Support:
Assisting with the preparation of documents
Supporting scheduling of meetings and diary management
Assisting with ordering supplies and managing stock levels
Ensuring office areas are organised and presentable
Management Support:
Supporting supervisors and managers with day-to-day tasks
Assisting with spreadsheets (e.g. E-Learning Matrix)
Updating internal systems
Assisting with onboarding paperwork and compliance documentation
Learning & Development:
Completing all coursework and requirements as part of the apprenticeship programme
Attending training sessions and reviews as required
Demonstrating willingness to learn and develop new skills
Applying learning directly to day-to-day work
Training:Duration:
15 months practical training period, plus 3 months for End Point Assessment
Delivery model:
Work-based training with your employer
10 days professional training at college
Regular meetings with your training coordinator to monitor progress and well-being
Approximately 12 on-site or/and Teams assessment visits per year
Apprentices will complete a minimum of 348 hours of off-the-job training
Training Outcome:This apprenticeship could lead to a permanent role with good prospects working for a well-established company.Employer Description:Monard Electrical Contractors LLP was established in 1973. Over Fifty years’ experience means we cater for every electrical need. During more than four decades in business we have formed excellent, long-established partnerships with our clients and, thanks to this, we have an extremely varied client base in and around Oxfordshire and the south west of England.Working Hours :Monday to Friday,
9.00am - 5.00pm
Full-time in the officeSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Respond to staff enquiries from our Trades personnel, over the phone in person or via email, in a timely manner
Utilise effective diary management skills to co-ordinate and schedule post work inspections for trades colleagues
Record accurate financial details on our IT systems to maintain customer/stakeholder/ contractor information and produce reports and raise purchase requisitions
Conduct a comprehensive data cleanse to ensure accuracy, consistency, and reliability across all reporting systems, including accurate entry of financial data
Remain calm and professional whilst displaying an empathetic attitude as you are dealing with a diverse range of customers
Work with team members to improve service delivery and customer satisfaction
Effectively communicate with departments and colleagues, from all sources either by phone, email, or via request
Be accountable for the quality of your work and take responsibility for maintaining and improving your knowledge and skills
To comply with policies of Sandwell MBC including: Safeguarding, Health & Safety, Data Protection and Equality and Diversity
Training:
The apprenticeship training will be delivered in the workplace, as you will receive visits from a college assessor
The apprenticeship will also include a proportion of 20% Off The Job Training and a robust programme of Mandatory Apprentice Training provided by Sandwell Council to include Fire Awareness, Prevent, Safeguarding, Data Protection & Cyber Security and Equality & Diversity
Training Outcome:
This apprenticeship is a fixed term 18 month contract and at the end you will gain a Level 3 Business Administrator Qualification
However, the skills, knowledge and experience gained in this apprenticeship will allow you to gain future opportunities in the sector
Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :Monday to Friday, between the hours of 8.00am and 6.30pm with a minimum of 3 working days from the office.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Empathy & understanding,Punctual & reliable,Approachable & helpful,Partnership working,Data Protection Act....Read more...
Administration:
Provide administrative support across the Council's services. Respond to enquiries from residents, councillors and partner organisations by telephone, email and in person
Maintain accurate digital records and filing systems
Assist with diary management, meeting arrangements and room bookings
Support the preparation and publication of agendas, reports and minutes
Process incoming and outgoing correspondence
Green Spaces & Assets:
Assist with maintaining asset registers for parks, benches, bins, signs and other council assets
Log maintenance requests and monitor progress
Support the administration of contractor and supplier information
Assist with inspections and record keeping where required
Projects & Business Support:
Support the administration of Council projects
Maintain project trackers and action plans
Assist with grant administration and funding records
Collect and collate performance information for reporting
Help coordinate consultations and engagement activities
Finance & Governance:
Support basic financial administration
Assist with purchase orders, invoices and budget monitoring
Help maintain governance records and corporate documentation
Ensure information is managed in accordance with GDPR
Continuous Improvement:
Look for opportunities to improve administrative processes
Develop digital skills and support improvements in the way information is managed
Contribute ideas to improve customer service and organisational efficiency
General:
Attend training as part of the apprenticeship programme
Support Council events where required
Undertake any other duties appropriate to the role
What You'll Learn:
During your apprenticeship you'll gain practical experience in:
Business administration
Project administration
Local government
Customer service
Finance administration
Governance
Digital systems
Asset management
Professional communication
Microsoft 365
Training:
Cirencester College
Business Administration Level 3
Whilst the majority of training will take place at the employers' premises, there will be occasional attendance required at Cirencester College
Training Outcome:
To become a fully qualified business level 3 administrator
Employer Description:Stroud Town Council is an ambitious and forward-thinking council delivering services, projects and community initiatives that improve the town for residents and visitors. We are committed to innovation, continuous improvement and developing our people.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental....Read more...
An excellent opportunity has arisen for a Legal Secretary / Legal Assistant to join a well-established legal practice with a strong reputation for delivering specialist private client services.
As a Legal Secretary / Legal Assistant, you will provide administrative and client support within a busy private client (Wills & Probate) team.
This full-time role offers competitive salary and benefits. They will not consider Law graduates for this role.
You will be responsible for:
* Opening and setting up new client files in accordance with fee earners instructions.
* Supporting solicitors with the day-to-day administration of private client matters.
* Attending client meetings and assisting with follow-up actions where required.
* Acting as a point of contact for clients and providing updates on ongoing cases.
* Preparing letters, documents and general correspondence.
* Maintaining accurate client records and updating case management systems.
* Managing diaries, appointments and meeting arrangements.
What we are looking for:
* Previously worked as a Legal Secretary, Legal Assistant, Private Client Secretary, Private Client Assistant, Legal Administrator, legal clerk, Private Client Assistant, Wills and Probate Assistant or in a similar role.
* Have at least 1 year of experience.
* Possess experience within a private client (Wills & Probate) department.
* Confident in using case / document management software.
* Excellent organisation and communication skills.
* Strong IT skills.
Whats on offer:
* Competitive salary
* Company pension scheme
* Health and wellbeing support
* Flexible leave arrangements
* Company social events
This is an excellent opportunity for a Legal Secretary / Legal Assistant to join a respected legal practice and further enhance their career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Are you an organised, proactive individual looking for a flexible part-time role? We’re looking for an Office Administrator to join our friendly team. This position is ideal for someone who enjoys variety in their day and wants a role that fits around school hours. Full training will be provided. What You’ll Be Doing
Processing, despatching, and invoicing customer ordersProviding excellent customer service via phone and emailLiaising with the production team on customer requirements and raw materialsManaging purchasing tasks, including processing and tracking ordersHandling customer, supplier, and carrier queries (phone/email)Booking transport and despatches using carrier systemsAssisting with stock takes and general inventory management
What We’re Looking For
Confident using Microsoft Office and spreadsheetsExperience with Sage 50 and Sage 200 (CIM50/CIM200 manufacturing experience preferred).Excellent communication and organisational skillsAccuracy, attention to detail, and a can-do attitudeWillingness to learn – training will be provided
Why Join Us?
Part-time hours that fit around school timesSupportive and welcoming teamVaried, hands-on role in a busy office environment
Benefits include:
20 days annual leave plus Bank HolidaysBirthday day offPension optionsHealthcare Cash Back PlanStaff parties/socialsFree tea/coffeeStaff training/developmentOpportunities for career progressionFree parkingAnnual bonus potential
How to apply:If you’re interested in this role and would like to learn more we’d love to hear from you! Please attach your CV to the link provided and we will be in contact.....Read more...
General Administration:
Managing shared inboxes and responding to queries
Drafting professional emails, letters, and notices to clients and leaseholders
Filing, scanning, and maintaining accurate digital records Updating internal systems and trackers
Customer Service:
Answering incoming calls
Escalating enquiries or issues to consultants when appropriate
Office & Business Support:
Supporting the business support team with day-to-day tasks Assisting with document preparation (reports, notices, meeting packs)
Organising meetings, sending invites, and taking minutes where required
Monitoring office inventory, and maintaining stock levels
Additional responsibilities:
Working collaboratively with all departments across Rise4 and providing cover across the team
Handling confidential information in line with company procedures Supporting delivery of high-quality service to clients
Identifying opportunities to improve processes and efficiency
Training:Business Administrator Level 3.Training Outcome:
Progression into a Business Support role within Rise4
Long term career opportunity to develop into other roles
Employer Description:At Rise4, we are a growing property consultancy delivering expert services and advisory services across property management, project management, building consultancy, and health & safety. We value responsibility, innovation, sustainability, and excellence - upholding ethical practices, fostering diversity, and prioritising long-lasting relationships. Our inclusive culture welcomes talent from all backgrounds, and we’re committed to supporting your growth through hands-on experience, academic learning, and career development.
Join us and become part of a collaborative, forward-thinking team making a real impact on the built environment. Working Hours :Monday to Friday 9am to 5:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
Main Duties and Responsibilities:
Computer input using School and College software systems such as Arbor, My Concern, C-poms and intuition. Will also use Outlook, Word, and Excel.
To support the Heads of Welfare and Safeguarding with the organisation of student voice activities by organising student voice meetings.
To support the Heads of Welfare and Safeguarding by liaising with parents/carers to book meetings when appropriate.
To support with absence monitoring in the areas with PPT absence, or areas with specific student attendance concerns.
Assist in the tasks and duties of other staff within the team during periods of staff leave/absence to ensure that an effective quality service is maintained at all times.
To attend meetings across the schools /colleges and take notes where appropriate.
Administer the Team Teach programme and support Heads of Welfare and Safeguarding with this.
The above job description is not exhaustive, and the employee may be required to undertake any other reasonable duties in line with the general level of responsibility of the role. As we now operate as a collective Eastern Education Group you may be from time to time required to undertake any of the requirements of your role for any of our Group organisations.Training:The learner will be studying the Business Administrator Level 3 Apprenticeship Standard qualification.Training Outcome:There will be career progression opportunities once the apprenticeship has been completed.Employer Description:West Suffolk College is a Further Education college in Bury St Edmunds, Suffolk. The college delivers a range of courses, including vocational and technical courses, apprenticeships, and an array of higher-apprenticeships and bachelor degree courses accredited by the University of East Anglia.Working Hours :Monday to Thursday, 08:30 - 17:00.
Friday, 08:30 - 16:30.Skills: Communication skills,Organisation skills,Initiative,Team working,Attention to detail,IT skills....Read more...
