To handle inbound and outbound calls professionally and in a friendly courteous manner
To provide an excellent quality of patient care at all times
Accurately registering patients in line with policy
Assisting with enquiries regarding appointments from patients and referring GP’s
To report any problems with appointments, waiting times, or other issues preventing the smooth running of the department to the Team Leader
To remind patients of the times and dates of their appointments via telephone
To track cancellations of appointments and to offer vacant slots to other patients on the waiting list
To carry out a variety of administrative duties including accurate filing of notes and records, distribution of reports, collating and distributing post for the services, faxing, scanning and photocopying, as required
Responsible for the maintenance of filing systems within the department; inputting information/patient activity onto any computerised systems, always ensuring accuracy
Training:Business Administrator Level 3.
The training will take place at your workplace, with our dedicated trainers coming into see you on a monthly basis. Training Outcome:There is plenty of career progression within this role, with a real commitment to keep progressing through the use of qualifications.Employer Description:You will be joining the organisation in a very exciting time; we are at the forefront of innovation and we are looking for people that would help us develop our strategic plan to become leaders and pioneers in the sector. We can guarantee that you will be making a difference on people's lives with your day-to-day work and that we will support you as much as possible with your work life balance and giving you the right tools to be the best at your role.Working Hours :Monday to Friday- 31 hours per week, working hours TBCSkills: Communication skills,IT skills,Administrative skills,Number skills....Read more...
Stephensons are seeking to appoint a new ambitious Legal Administrator Apprentice to support and deliver assistance to the Residential Conveyancing department by providing a comprehensive and quality conveyancing service as part of a team. You will gain real-world experience working in our Residential department, including administrative tasks such as managing legal documents, drafting correspondence, scheduling meetings, and client communication.
What makes this role great?
Unlike traditional academic pathways, apprenticeships allow you to earn a salary while gaining a qualifications.
You will be mentored by experienced legal professionals along with your tutor, providing insights into best practices and learning from our expert team!
You will receive constant feedback from supervisors and colleagues to help refine your skills, helping you pass your qualifications with ease.
You will complete a combination of work-based learning with formal education, enabling you to apply your classroom knowledge to real-world situations.
In addition to legal skills, you will master general administrative duties like managing legal documents, IT systems, and office operations, which are crucial in the smooth functioning of a law firm or legal department.
What else can Stephensons offer?
Well-being package including (financial, physical, mental and dietary heath support)
Free parking
Salary sacrifice pension scheme
Life Assurance
Competitive salary and holiday entitlement
Holiday sale & purchase scheme
Season ticket & travel support
Payroll giving scheme
Social events & clubs
Internal referral scheme
Retail vouchers/cashback schemes
Early monthly pay scheme
Free eye tests
Cycle to work scheme
Training:
Business Administrator Level 3 apprenticeship standard with Legal Pathway
Training Outcome:
The aim is that you will complete their apprenticeship into a full time position
Employer Description:Stephensons is an award winning, top 150 law firm with a strong commitment to the future growth and development of the business. With an ambitious mind set, yet approachable and down to earth attitude, Stephensons provides an exciting place for long term career development and progression. Whilst we do look for highly motivated and driven individuals, we also have a strong commitment to work life balance and flexibility.Working Hours :Monday to Friday, from 9:00am to 5:00pm, with a 1 hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
Key responsibilities:
• Regularly review with suppliers’ delivery schedules and expedite materials to ensure timely on-time delivery of materials.
• To review material requirement planning software and act on exception messages to balance demand and supply by rescheduling line items where necessary.
• Pro-actively communicate supply or supplier risks to the planning team and work with different stakeholders to develop mitigation plans to supply risks.
• Champion the supplier management policy, ensuring that reasons for late deliveries are recorded and work with procurement team to ensure delivery performance is managed in line with supplier management policy.
• Work with cross functional teams to manage material master data to ensure accuracy.
• Prepare and lead the Purchasing Daily Meeting to review material shortages and late deliveries against expected targets.
• Process vendors return orders and communicate with logistics team the urgency of these so that they can be returned promptly.Training:The practical period is the time dedicated to the development of the knowledge, skills and behaviours for your apprenticeship which includes the following components;
• Level 3 Diploma in Business Administrator (optional)
• Business Administrator – Knowledge, Skills and Behaviours.
• Functional Skills Maths and English Level 2 (exemptions apply).
The apprentice would be assigned a Business Services assessor through the college, who would typically come out to visit in the workplace to assess workplace competence. The knowledge side would be provided via workshop remote sessions, assignments, evidence of workplace competence. Portfolio would be checked via an online Smart Assessor.Training Outcome:The route possible could be Junior Buyer and lateral movements are possible.Employer Description:SLXR is part of the production inspection division of Mettler-Toledo. At Royston we manufacture engineered to order and standard configured machines for the food, beverage, and pharmaceutical manufacturers worldwide. METTLER TOLEDO Safeline x-ray inspection systems offer safety and quality assurance at every stage of the production process for raw, bulk-flow (loose), pumped and packaged products.Working Hours :Monday - Friday, 8:30am – 5pm (flexible)
1 hour lunchSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative....Read more...
As an apprentice Operations Administrator, with mentoring support, you will be responsible for providing administrative support to ensure the efficient operation of the Huntingdon Workshop.
You will support customers, managers and colleagues in all departments in a variety of administrative tasks. A high level of organisation and time management is critical; the Workshop Department is a fast-paced environment where attention to detail is essential.
Communication via telephone, email and face-to-face is vital to ensure customers and colleagues are kept up to date with job progress. Tasks will be completed accurately, to high standards in a timely manner
RESPONSIBILITIES:
• Check if equipment coming into the workshop is covered under warranty or KTCP and confirm with the customer if a hire replacement unit is required
• Arrange workshop deliveries and collections with couriers
• Relay any changes to workshop job status with customers via email/telephone
• Forward estimates, loss and damage charges to customers as required
• Raise purchase orders for spare parts and replacement stock
• Raise and process workshop contracts and other documents according to booking-in forms and purchase orders, ensuring all profile fields are completed and kept up to date
• Ensure workshop job cards are signed by technicians and accompanying tick sheets are present
• Ensure all workshop contracts have the notes field detail kept up to date
• Assist accounts with any workshop invoice queries, raising credits where necessary
• Answer and direct phone calls
• Ensure QlikView is correct at all times
• Attending any training courses as and when required
• Carry out other duties and tasks as and when required
• Comply with Health and Safety regulations to safeguard the interests of the business, our people and customers.Training:The apprentice will receive training from Hire & Workshop Controller team. The practical period is the time dedicated to the development of the knowledge, skills and behaviours for your apprenticeship which includes the following components;
• Level 3 Diploma in Business Administrator (optional) • Business Administrator – Knowledge, Skills and Behaviours • Maths and English Level 2 (exemptions apply).
The apprentice would be assigned a Business Services assessor through the college, who would typically come out to visit in the workplace to assess workplace competence. The knowledge side would be provided via workshop remote sessions, assignments, evidence of workplace competence. Portfolio would be checked via an online Smart Assessor.Training Outcome:Full-time role – Hire & Workshop ControllerEmployer Description:KOREC specialises in providing measurement solutions, surveying equipment & mapping systems for the geospatial, engineering & construction sectors in the UK and Ireland.
We provide geospatial equipment for hire and sale, that can deliver the success you need – transforming your outcomes by bringing speed and certainty to your work.
We partner with industry leaders like Trimble to bring geospatial solutions that are as innovative as they are effective. We trust Trimble because their high-quality surveying equipment removes the need to repeat tasks to maintain accuracy.Working Hours :8:30am-5:00pm & 37.5 hours Flexible study time with lunch break
Monday to FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Assist with general office duties, including filing, data entry, and document management.
Answer phone calls and direct inquiries to the appropriate department.
Support the helpdesk with job planning, communication and scheduling.
Manage and update company information on third-party client portals.
Manage correspondence via email and postal mail, ensuring timely responses.
Help maintain records related to WEMCO’s contracts and compliance obligations.
Assist in preparing reports, presentations, and other business documentation.
Coordinate office supplies and ensure all office equipment is functioning correctly.
Support various processes with administrative tasks, such as billing, invoicing, and purchasing.
Carry out audits, reviews, and document management supporting WEMCO Integrated Manage Systems.
Collaborate with team members to improve office processes and efficiency.
Training:WEMCo are committed to providing comprehensive training that covers:
Business administration principles, office procedures, and IT systems. This is a great opportunity for apprentices to gain a solid foundation in administrative skills.
Apprentices at WEMCO will have the opportunity to gain hands-on experience with industry-specific software and tools used in administrative tasks.
Understand the process underpinning Quality Management Systems and learn about quality planning, quality assurance, quality control and continuous improvement.
Opportunity to work closely with in different business areas, including HR, finance, and operations.
Mentorship and guidance throughout the apprenticeship program to support career development.
If successful, you will be enrolled onto a 2-year Level 3 Business Administration Apprenticeship at South Devon College. You will attend weekly taught lessons at South Devon College, Paignton which will give you the knowledge and understanding to become a proficient Business Administrator. Supported by your Assessor Coach, Course Tutor and the team here at WEMCo you will get the chance to hone these skills daily. This role is truly a fantastic opportunity for anyone looking to create a new career or upskill on existing experience.Training Outcome:Opportunity to work in a growing company and develop a professional career.Employer Description:WEMCO specialises in high-quality building services maintenance and facilities management, offering a complete service and maintenance facility to our clients covering the whole range of mechanical and electrical disciplines. All our services are delivered by our in-house team of skilled service engineers and specialists in all disciplines of building services, maintenance, installation and facilities management.Working Hours :Monday to Friday, 8am to 4:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Work closely with the MIS/Claims Coordinator to support with the administration of monthly funding claims, working to deadlines required by funding agencies
Examination and input of all learner paperwork onto funding and project systems to ensure compliance
Administration of some finance duties including the processing of invoices
Process all purchase and sales invoices onto Sage Accounts software
Sample documentation as part of internal audit processes
Liaise with team members to collate and update learner evidence packs, requesting missing items where appropriate
Provide support to trainers in classrooms setting up and closing down, both in-centre and various locations within the north east region
Provide a high level of customer service for internal and external stakeholders, using a variety of written and verbal communication methods
Support managers with performance reporting and ad-hoc reports when required
Provide hospitality for visitors and learners attending training courses
Work to extremely high levels of confidentiality
Assist other members of staff in maintaining quality systems and procedures
General reception / administration duties
Health and Safety:
Ensure with other staff the health, safety, welfare and discipline of learners, in accordance with current legislation and the Health and Safety Policy of the Company
Equality and Diversity:
To work with others to ensure that learners, staff and other customers are treated with respect and consideration in an environment free from harassment and discrimination
Training:
Business Administrator Level 3 Apprenticeship Standard
The apprentice will attend monthly day release sessions at Access Training
Training Outcome:
Upon successful completion of the BA apprenticeship, there will then be an opportunity to progress to the Level 2 Accounting apprenticeship
Employer Description:The successful applicant will join one of the most well-established training providers in the region. Award winning Access Training Limited have 41 years’ experience of delivering training programmes for local people,Working Hours :Monday - Thursday, 9.00am - 5.00pm and Friday, 9.00am - 4.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Initiative....Read more...
We are looking for a friendly, reliable and organised person, who will support our admin function. Daily activities will include:
Major objectives:
To ensure that allocated administrative, finance and clerical records and systems are maintained accurately and kept up to date.
To ensure that callers and visitors to the school are dealt with in a friendly and courteous manner and that they or their queries are directed to the appropriate member of staff.
To ensure accuracy and confidentiality in dealing with requests and maintaining records.
To ensure that all forms received are complete, accurate and processed correctly.
To ensure that the school’s standards of customer care are achieved.
To comply with the appropriate Government, Local Authority (LA) and the School's policies, procedures and systems.
To follow the requisite procedures and legislation regarding confidential information, e.g. the Data Protection Act.
To be proactive in the implementation of the School’s and LA’s Equal Opportunities policy, Health & Safety regulations and Environment Protection policies.
Helps visitors and callers regarding procedures, forms etc.
Compiles basic written communications, reports, letters.
Arranges transport for school activities/visits.
Answers telephone and face to face enquiries when covering reception.
Takes messages or re-directs to the appropriate person.
Deals with pupils who are sick until they are collected by parents/carers.
Provides appropriate advice to visitors and callers on known school policy or procedures, assisting with forms etc.
Carries out security checks on all school visitors and issuing badges.
Informs parents/carers/professionals/services of meetings/events.
Liaises with support services (school nurse, dentist, therapist etc) to arrange appointments.
To answer enquiries from callers and visitors and to signpost.
To provide basic admin' support e.g: filing, photocopying, word processing, dealing with the post etc.
To ensure that any named lost property is returned to the owner.
To compile basic written communications, reports, letters, etc.
To help pupils with their needs, listening to concerns, being helpful and approachable.
Training:You will get training from our own staff as well as from the apprenticeship provider. All training will take place at the school and some tutorials will be remote and virtual. We will ensure you get protected time to study and receive plenty of feedback on your work and studies. You will have one to one coaching every 3-4 weeks from the training provider. At the end of the apprenticeship, you will achieve the level 3 Business Administrator Apprenticeship qualification. Functional Skills Level 2 in English and maths will be provided for those without GCSE Grade 4/C or equivalent qualifications.Training Outcome:Completing the apprenticeship could potentially lead to career advancement within the educational sector, including roles such as receptionist or administrator or pursuing further qualifications to become a qualified school business manager, HR advisor or bursar.Employer Description:Currently 420 children attend Rolleston Primary School, aged between 4 and 11. As a school we work hard to ensure the highest possible education for every child that comes through our doors. We are determined to expand opportunities for each individual whilst recognising their own unique talents and abilities. The environment and creative curriculum we offer encourages expression, courage and determination.
https://www.rolleston.leicester.sch.uk/Working Hours :This apprenticeship is for 32.5 hours per week, Monday to Friday 39 weeks of the year. Working hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Creative,Initiative,Non judgemental,Patience,Committed to learning,Good with children....Read more...
To deliver on all fundraising processes in a timely manner including ‘thanking’ and ‘banking’ and communicating with donors and supporters
This will include processing gifts on our CRM (Spektrix) system and creating and sending supporter communications of varying kinds
Support on reconciling monthly income (i.e. donations made via BACS and cheques)
Working with the Individual Giving team on building strong donor relationships and successful delivery of fundraising campaigns
Assisting in keeping supporter records up to date on our CRM (Spektrix) database, importing data as required, building and developing reports to aid data analysis
Supporting the Trusts and Foundation Managers with the preparation and submission of small Trust and Foundation grant applications (<£10,000) and associated monitoring systems
Support on ensuring compliance with the Charity Commission & Fundraising Regulator rules and regulations
Events Support
Training:Business Administration Level 3 Standard.
Apprentices learn the skills they need on the job with the guidance of a development coach who is an expert from industry. You will finish your apprenticeship with a recognised qualification, valuable industry experience, money, and substantial opportunities for promotion.
Training is a blended learning delivery model: online learning, classroom sessions, work-based training, independent research, workplace projects, one-to-one support and training. Your training will include:
Information Technology
Record Document Production
Stakeholders and Stakeholder Management
Policies
Business Fundamentals
Planning and Organisation
Relevant Regulation
Processes
Effective Project Management
Managing Performance
For a full overview of the business administrator standard please click on the following link: https://creativealliance.org.uk/apprenticeships/business-administrator-level-3/Training Outcome:We’re looking for someone who is keen to learn, is flexible and has a passion for people, connecting and communicating. We hope you would be interested to learn about fundraising and charity management and should enjoy working as part of a team to deliver fundraising goals. In return, we hope the 18-month Development Apprenticeship will provide a springboard into your future career.Employer Description:Birmingham Royal Ballet (BRB) is one of the world's leading touring ballet companies. Our mission is to reach out and move people with great ballet and music. We create and perform work that is visionary, compelling and relevant and which can have a profound social impact. We want to inspire, engage, entertain and educate audiences worldwide and are committed to reaching the widest possible audience regardless of age or social status.Working Hours :Monday to Friday - 09.00 - 17.30, with potential evening and weekend workSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative....Read more...
As a Commercial Administrator Apprentice, you can expect to work within a vital function of the KAEFER operation. This apprenticeship opportunity provides access to an operating finance and commercial department, processing all pay related tasks and liaising with internal and external contractors, employees and suppliers.
As a commercial administrator apprentice, you will provide commercial administrative and general administrative support to the operations team based in Devonport. You will be exposed to a variety of systems and spreadsheets to facilitate payment of wages, processing holidays and payment queries.
Provide support to the cost engineers and operations manager to ensure all administrative tasks are completed in a timely manner with attention to detail.
You will be responsible for the preparation and submission of time sheets
You will be maintaining holiday trackers.
Collation of hours and material spend for the purpose of reporting
Raise purchase order and track orders
Liaison with key stakeholders for efficient processing of all administrative duties.
There is on site parking as our offices are just outside of the Naval dockyard with good transport links from all areas of the city of Plymouth. This role contains social hours with early finishes on Friday.Training:Paragon Skills is a leading national Apprenticeship training provider, supporting over 4,000 learners and 1,500 organisations. Paragon Skills has some of the highest success and achievement rates in the industry.
It has an Ofsted Grade 2 Good rating and an overall achievement rate of 71.4%, exceeding the national average of 65.6%. Using a blended approach, learners are always at the forefront of our priorities. All learners are assigned a Personal Tutor who will be their main point of contact.
This involves regular catch-ups, check-in emails and calls. Your employer will agree to give you 20% of your working hours solely towards your study.
This will give you every chance to achieve the highest grade possible! On completion of this 12 month apprenticeship you will have gained; Apprenticeship in Business Administration Level 3.Training Outcome:Possibility of a full time role after the completion of the apprenticeshipEmployer Description:KAEFER UK & Ireland provides a large and growing range of industries with asset integrity services including access solutions, insulation, inspection & testing, protective coatings, asbestos management and more. We focus on improving energy efficiency and extending asset life cycles.
Our mission is to be the most reliable and efficient provider of technical industrial services. Working Hours :Monday-Friday (07:30AM-16:00PM) - Early Finish Fridays!Skills: Communication skills,Attention to detail,Organisation skills....Read more...
Answer the incoming calls swiftly
Offer guidance to our patients face to face as they present at the front desk
Greet our patients with kindness and understanding
Ensure clear and accurate entries are documented in our patients' medical records
Use of multiple IT systems including the System One clinical system
Listen carefully and be understanding to our patients' needs
Communicate well with colleagues
Build good relationships with colleagues
Complete all tasks to a high standard
Scanning documents accurately to medical records
Attend practice meetings as required
Keep your working area clear and tidy
Training:
The apprentice will be working towards the Business Administrator Level 3 apprenticeship standard
Delivered within the workplace via online training
Training Outcome:The opportunity to apply for a permanent role and career progression within the NHS into other administration roles or a clinical route.Employer Description:Highwoods Surgery is a GP practice based in Colchester. Our team is made up of 3 GP Partners, Nurse Practitioners, Practice nurse, HCA and a large administration team including prescription clerks, medical secretaries, and medical receptionists.Working Hours :Monday to Friday, times to be discussed. One hour lunch breaks.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Main duties and responsibilities
Specific duties may include, but are not limited to assisting in the following areas:
·Reviewing Engineer logistics and amending as necessary
Van fleet management – vehicle insurance, vehicle audits, maintenance of TFL portal, vehicle tracking system
Department holiday request and timesheet processing.
Escalating problems/working with other departments as needed
Utilising Autotask ticketing system to support business needs
Emergency warehouse cover.
Health and safety duties
Training:Training schedule has yet to be agreed. Details will be made available at a later date.Training Outcome:Permanent employment as Operations Administrator.Employer Description:We are a specialist provider of IT services & solutions for the retail industry. We work with global household brands to support their retail IT infrastructure from point-of-sale installation to back-office services.
Managed Services provider remotely managing customers' IT infrastructure and end-user systems.
Over 25 years of supporting the retail and hospitality industry with our best-in-class IT services. Our mission is simple – to provide our retail and hospitality customers with truly integrated IT services and support in-store that makes a real difference to their business.Working Hours :Monday to Friday 08:00 to 17:00 with 1 hour unpaid lunch.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Patience,Knowledge of Microsoft....Read more...
The Supply Chain Function is responsible for co-ordinating demand, buying products, managing suppliers and ensuring our inventory is safely stored and maintained. Whether you will be raising purchase orders for multi-million pound contracts, reviewing supplier risk & intelligence portfolios or developing creative storage solutions, you will have a direct responsibility for helping shape the future of our Supply Chain.
During this varied two-year Supply Chain Advanced Apprenticeship programme you will have the opportunity to work in a fast paced environment on business critical projects. At every opportunity, you will help us deliver a sustainable and ethical Supply Chain. Working alongside our experts, you will help us deliver the right product, at the right time for the right price, all whilst ensuring our Supply Chain promotes diversity and creativity.
After each six-month placement, you will rotate to a different part of our Supply Chain Function ensuring you have a varied, challenging and exciting experience. For each placement you undertake, you will develop a different set of practical and technical skills. These will be delivered as on the job training in a variety of teams. On top of this, you will join a large community of other Apprentices within the function and study towards a Level 3 Business Administrator qualification. This will be delivered in house and run in parallel with your placements.
The qualification will provide you a broad technical understanding of organisations and wider business environments. Whilst the placements will develop your practical Procurement and Supply expertise, inspiring you to think about how we can do things differently. BAE Systems are committed to your personal development, as such, there will be plenty of opportunities to get involved with additional relevant training, coaching and activities to enrich your experience whilst on scheme and beyond.Training:
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
Training Outcome:
Approximately 95% of apprentices choose to stay on with us. As a global business there are a world of opportunities – whether you decide to stay in the UK, or explore an overseas role.
Employer Description:At BAE Systems, we provide some of the world’s most advanced, technology-led defence, aerospace and security solutions. We employ a skilled workforce of more than 93,000 people in around 40 countries. Working with customers and local partners, we develop, engineer, manufacture, and support products and systems to deliver military capability, protect national security, and keep critical information and infrastructure secure.Working Hours :Shifts to be confirmed.Skills: Communication skills,Organisation skills,Team working....Read more...
The Supply Chain Function is responsible for coordinating demand, buying products, managing suppliers and ensuring our inventory is safely stored and maintained. Whether you will be raising purchase orders for multi-million pound contracts, reviewing supplier risk & intelligence portfolios or developing creative storage solutions, you will have a direct responsibility for helping shape the future of our Supply Chain.
During this varied two-year Supply Chain Advanced Apprenticeship programme you will have the opportunity to work in a fast paced environment on business critical projects. At every opportunity, you will help us deliver a sustainable and ethical Supply Chain. Working alongside our experts, you will help us deliver the right product, at the right time for the right price, all whilst ensuring our Supply Chain promotes diversity and creativity.
After each six-month placement, you will rotate to a different part of our Supply Chain Function ensuring you have a varied, challenging and exciting experience. For each placement you undertake, you will develop a different set of practical and technical skills. These will be delivered as on the job training in a variety of teams. On top of this, you will join a large community of other Apprentices within the function and study towards a Level 3 Business Administrator qualification. This will be delivered in house and run in parallel with your placements.
The qualification will provide you a broad technical understanding of organisations and wider business environments. Whilst the placements will develop your practical Procurement and Supply expertise, inspiring you to think about how we can do things differently. BAE Systems are committed to your personal development, as such, there will be plenty of opportunities to get involved with additional relevant training, coaching and activities to enrich your experience whilst on scheme and beyond. Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Approximately 95% of apprentices choose to stay on with us. As a global business there are a world of opportunities – whether you decide to stay in the UK, or explore an overseas role.Employer Description:At BAE Systems, we provide some of the world’s most advanced, technology-led defence, aerospace and security solutions. We employ a skilled workforce of more than 93,000 people in around 40 countries. Working with customers and local partners, we develop, engineer, manufacture, and support products and systems to deliver military capability, protect national security, and keep critical information and infrastructure secure.Working Hours :Shifts to be confirmed.Skills: Communication skills,Organisation skills,Team working....Read more...
The Business Administration Advanced Apprenticeship is typically 24 months (2 years) and aims to provide a highly transferable set of knowledge, skills and behaviours, which can be gained working within our organisation. The apprenticeship enables you to develop all business fundamentals such as functional processes needed in a wider working environment, and helps to create a good understanding the organisational structure of the business and how all the roles and departments are integrated and work together to produce the best results.
During the apprenticeship you will complete multiple different placements ranging from 3 to 6 months. Examples of placements you could do but not limited to, are: SHE (safety, health and environment), Business support, business improvement, supply chain - procurement, logistics, finance and Planning. Apprentices will primarily be in the role of a PSA (production support administrator) to support the Production Planning community as they transform Ministry of Defence work requirements into production ready tasks for our workforce to execute on ship.
Specific activities could include:
Ensuring all planning pre-requisites are met to allow orders to be progressed to production.
Creation of work packs ready for production to execute. This includes but not limited to printing drawings, documents, reference materials etc. as determined by Service Order references.
Raising change request notifications as directed by the Planning Manager.
Engaging in and running team meetings · Shadowing other members of the team to develop a greater understanding of their roles and responsibilities
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Approximately 95% of apprentices choose to stay on with us. As a global business, there is a world of opportunities – whether you decide to stay in the UK, or explore an overseas role.Employer Description:At BAE Systems, we provide some of the world’s most advanced, technology-led defence, aerospace and security solutions. We employ a skilled workforce of more than 93,000 people in around 40 countries. Working with customers and local partners, we develop, engineer, manufacture, and support products and systems to deliver military capability, protect national security, and keep critical information and infrastructure secure.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,Organisation skills,Team working....Read more...
You would be the central point of contact between the customer and their extensive network. This would involve investigating/ organising the delivery of materials to site alongside labour; both in a timely/ accurate manner. Organisation and time management is key.
The position shall involve the following:
Processing of new jobs within their specified Service Level Agreement
Raising manufacture orders for all materials ready for dispatch
Organisation of labour and raising purchase orders where necessary
Liaising with production and contractors, tracking progress through to their completion
Continuously updating the client on the status of works
Processing of new works for quotation
Raise quotation letters and issue to customers
Upon acceptance, organisation of materials, labour, purchase order, RAMS and worksheets where necessary
Training:
Business Administrator Level 3 Apprenticeship Standard
Functional Skill maths (if required)
Functional Skill English (if required)
The training will take place at the workplace over the duration of the apprenticeship.Training Outcome:
Potential full-time employment and progression for the right person
Employer Description:Caravan Park Electrical Services Limited are market leaders in the design, manufacture and installation of electrical distribution systems on holiday, park home and touring parks throughout the United Kingdom.Working Hours :Monday - Friday, 8.00am - 5.00pm (1 hour lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Literacy Skills,Good Personal Presentation,Technical skills....Read more...
If you are wanting to join a friendly team in a busy company and are particularly interested in the building trade, this wonderful opportunity is a superb way to start your career.
Key Responsibilities:
Assist in the daily operations of the office, including managing phone calls, and emails
Support the finance team with the processing of transactions and maintenance of the ledger and payroll
Maintain and organise files, records, and documents
Support the team with scheduling, meeting arrangements, and other administrative tasks
Assist in the preparation of reports, presentations, and other documents
Help maintain office supplies and ensure a tidy working environment
Learn and utilise office software and systems
Using Microsoft Word, Excel and Outlook and in-house software/IT packages
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
Working in the construction industry you are always learning
Dependent on how the apprenticeship and training goes there maybe further qualifications to take
Employer Description:Fowler Building Contractors is a family run business which has been established for over 150 years. Based in West Sussex we provide high quality and professional building services throughout Sussex, Brighton and the surrounding areas. Fowlers have a wealth of experience in all aspects of building work, specialising in local authority projects and the renovation of churches and historical buildings.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Willingness to learn,Enthusiastic,Friendly attitude,Confident on the phone,Takes direction,Adapts to change,IT Literate,MS Office knowledge,Team Player,Multi-tasker....Read more...
Answering emails and messages
Using online selling platforms
Using stock managements systems
Stock control
Merchandising
Selecting
Packing
Using postal/courier sites
Social media
Adding to and managing spreadsheets
Filing
Training:
You will be completing your Level 3 Business Administrator Apprenticeship with Woodspeen Training
All of the training provided will be online
Training Outcome:
A permanent position within the organisation with the opportunity for further professional development such as the Level 3 Team Leader apprenticeship or Level 4 Project management Apprenticeship
Employer Description:At Holden Smith Law, we use the experience and knowledge gained from work at previous law firms to create a better, easier and more client focused approach to law and create an easier legal journey for our clients.
We’ve committed to a smarter way of working. We’re using advancements in technology to improve your legal journey such as 24/7 online portals where you can get real time updates on your matters, electronic ID verification and virtual witnessing.
We put the our clients at the centre of what we do and are committed to working on the things that matter the most to them from their questions to their future. We give advice that’s real, even when you don’t like what we have to say, you can still trust that it’s in your best interest.Working Hours :Shifts to be confirmedSkills: Communication skills,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
At SNS Northern as Sales Administrator working towards a level Customer Service Practitioner, you will be responsible for handling and the company’s administrative tasks by ensuring smooth, effective operations.
You will be the first point of contact for customer queries regarding products.
Duties to include:
Answering the incoming calls and fielding them to the relevant dept
Process incoming purchase orders, invoices, payments, returns, credits
Arrange collections from customers
Update and distribute customer price lists
Provide telephone support for customer queries
Process and respond to email enquiries
Chase future planned purchase orders for delivery
Update Account forms
Liaise with the Sales Manager on a continuous basis
Offer advice and educate customers about products and services and how to make a purchase
Explore new business opportunities by:
Cold calling
Chasing quotes
Customer referrals
Contribute to winning bids and tenders by:
Gathering integral data
Training:Customer Service Practitioner Level 2 Apprenticeship Standard:
On the job training delivered by the employer
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement the apprenticeships English and mathematics minimum requirement is Entry Level 3
Allocation of an apprenticeship delivery coach who will carry out regular training
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop
Identify, track and support 6 hours off the job training activities
Quarterly formal progress review meetings, identifying learning achievements and next steps
Training Outcome:
Upon successfully completing the apprenticeship and proving themselves we are looking for a person who wants a fullfilling career with us
Employer Description:S&S Northern is one of the UK’s leading designers, manufacturers, and suppliers of the latest range of gas safety products including gas ventilation, gas interlock systems and gas pressure proving systems for use in commercial kitchens, school laboratories and boiler houses.Working Hours :Monday to Friday 8.30am to 5.00pm with 1 hour lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Work towards set targets....Read more...
Main responsibilities:
Answering calls for the service department.
Logging, recording, and managing calls outs including those that require access booking.
Monitoring and managing jobs on the internal systems to ensure they are issued to engineers or subcontractors.
Despatching customer calls to engineers and contractors.
Booking access with customers for engineer visits.
Raising purchase orders to contractors for call outs or suppliers for equipment.
Managing the engineers’ diaries and daily route planning.
Receive engineer requests for training, tools, etc., and pass them on to the relevant supervisor.
Managing and booking PPM’s (planned preventative maintenance).
Creating and issuing of O&M documentation.
Reporting on logged jobs, and engineer visits attended.
Run, populate & manage reports for the maintenance division within AIS.
Attend office or onsite meetings if required.
Assisting with engineer/operatives timesheets.
Typing and recording of invoices/payment applications.
General administration duties that may also be required, i.e., scanning/filing or any reasonable request by manage mentor directors.
Areas of responsibility/accountability:
Liaise with other departments within the business to help ensure the smooth and efficient passage of high-quality information and data.
To help maintain (and improve) all of the company's procedures in accordance with the Health & Safety, Quality Management and Operational Systems.
Meet company KPIs.
Training:
Business Administrator Level 3 programme
End Point Assessment
Work based Training
Training Outcome:A chance to become a permanent member of the team on successful completion of apprenticeship.Employer Description:In 2003 Access International Security Ltd (AIS), began its story in London and focused originally on providing commercial security systems. Listening to our customers needs, this in time expanded to incorporate electrical / mechanical fit out services too, for all types and sizes of units.
Today AIS continues its story of development with the addition of new services such as aftercare maintenance packages (SECLEC) as well as home automation and audio visual services.
Over the last two decades, AIS has established itself as a successful service partner supporting our customers in ever expanding project complexity and size. The AIS team take great pride in their industry knowledge and expertise, as a result they are confident in providing excellence in every aspect; from costing a design to suit your budget, through to the delivery and aftercare service.
Having our own dedicated teams on site for the duration of a project allows AIS to have a high degree of control over site factors such as project management and quality control. This means that there is no over-complication as to when certain contractors have to be on site to fit in with the timeline. We have it all at hand.Working Hours :Monday – Friday 8am – 4.45pm, with 45 mins for lunch.Skills: Communication skills,IT skills,Organisation skills,Team working,Hard working,Bubbly personality,Outgoing personality....Read more...
A varied role which encompasses student enrolment work, marketing and other more general administrative duties, the key responsibilities will include:
Post interview contact
Follow up calls post enrolment
Ensuring student access to CRM
Ensuring student access to Moodle
Processing enrolment letters
Delivering a personal approach throughout the student enrolment process
Reviewing reports and campaigns to attract students to enrol
Review campaigns, amending if required
Keeping campaigns up to date
Reviewing sales figures
Putting in uplift action plans for weaker venues
Reviewing outstanding paperwork
Understanding and actioning the marketing plan
Looking for new marketing opportunities
Understanding what is and isn’t working in the marketing plan
Ensuring the website is up to date
Virtual open days
Drop-in sessions for perspective students
Sending out brochures
Dealing with applications
Actioning enrolments
Taking payments
Spot checking the CRM system
Training:
Business Administrator Level 3 Apprenticeship Standard
On job training on systems, processes, courses
Training Outcome:
Possible full-time job at the end of a successfully completed apprenticeship
Employer Description:Established in 1998, Chrysalis has over 25 years' experience in counselling and hypnotherapy training. A not-for-profit organisation, we put our students at the heart of everything we do with our courses and training methods designed to meet every need.Working Hours :Monday - Friday, shifts to be confirmedSkills: Self-motivated,Proactive,Excellent organisation,Team player,Uses own initiative,Good communications skills,Good listening skills,Punctual,Good attention to detail,Reliable,Superior telephone manner,Eager to learn,IT literate....Read more...
Key Tasks (tasks vary within teams)
Office support - arrange meetings and events, photocopying, dealing with incoming/outgoing post, filing
Customers - help in dealing with customer enquiries on the telephone, face to face and email
Financial - assist with the processing of invoices and charges
ICT support - data inputting, maintain electronic record systems
Stock control - monitoring and re-ordering
Produce routine basic information in response to a request
Manage small projects
Training:
You will attend a local training provider, usually on day release, to gain a Level 3 qualification in administration
Attend an apprentice induction
Gain a health & safety qualification
Attend enrichment activities to enhance your knowledge eg
interview techniques, health & wellbeing, finance, disability awareness
Have the chance to attend marketing events and also take part in activities during National Apprenticeship Week
Training Outcome:
Gain a Level 3 Administrator Apprenticeship
2 years work experience in the public sector, school environment
Personal support to seek employment towards the end of the apprenticeship
The Apprenticeship programme has a high retention rate, as there are many opportunities to gain employment, within the Council, at the end of the apprenticeship.Employer Description:Wakefield Council is a local authority who provides many services to the citizens of Wakefield and the surrounding district.
We are an ambitious, high achieving and low spending council, delivering value for money through efficiency and innovation. Continuous improvements to our high quality services means we need to employ talented and dedicated individuals to support our existing workforce.Working Hours :Term time only. Monday - Friday - 9.00am - 3.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative,Resilience....Read more...
Assist with Shipment Coordination: Help coordinate and monitor the movement of goods, ensuring timely and efficient delivery
Documentation Management: Prepare and process necessary shipping documents, including bills of lading, invoices, and customs documentation
Customer Service Support: Provide excellent customer service by responding to inquiries, updating clients on shipment status, and resolving issues
Data Entry and Management: Accurately input and maintain shipment data in our systems, ensuring all records are up to date and accurate
Liaise with Carriers and Agents: Communicate with carriers, agents, and other stakeholders to arrange transportation and resolve any logistical issues
Cost Analysis: Assist in analysing shipping costs and identifying opportunities for cost savings and efficiency improvements
Compliance: Ensure all shipments comply with relevant regulations, including customs and import / export laws
Warehouse Support: Occasionally assist with warehouse activities, including inventory management and order picking
Learning and Development: Participate in training programs and educational opportunities to gain a comprehensive understanding of freight forwarding and logistics operations
Administrative Support: Provide general administrative support to the logistics team as needed
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
There is the possibility to convert to a full-time position in the Freight Forwarding team
Employer Description:We are the head office for an international group of companies. We manage the central services including all payroll for the UK part of the group. We're a friendly bunch, based full time in the office, with plenty of scope for an apprentice to get involved in a wide range of business matters supported by an experienced team.Working Hours :Monday - Friday, 9.00am - 5.30pmSkills: Communication skills,Attention to detail,Organisation skills,Logical....Read more...
Providing general administration support to the contract Manager and wider teams to ensure efficient operations.
Engage, support, and interact with internal and external clients.
Compiling, maintaining, and updating records on various systems.
Undertake administrative tasks using Microsoft Office applications.
Assist in budgeting, expense tracking, and financial reporting activities.
Monitor stationary supplies, refreshments, and IT consumables.
Liaising with couriers and suppliers.
Contributing to team effort by accomplishing related tasks as needed
Training:The successful applicant will complete and obtain a Business Administration Apprenticeship Level 3 Qualification through Learning Curve Group.
You will be taught through -
4-6 Weekly 1-2-1 Sessions with your tutor
20% Off The Job Training
The course is a 14-17 months programme
Please use this link to find out more about the qualification - Business Administrator ApprenticeshipTraining Outcome:Upon completion of the apprenticeship, there may be a full time role within the business.Employer Description:Urbaser Ltd Commercial Services is the commercial waste management and recycling division of Urbaser Ltd. A leader in environmental services, Urbaser Ltd provides a range of integrated waste and resource management services throughout the UK to businesses, local authorities and the general public. These include:
Waste and recycling collection;
Waste treatment and recovery;
Street cleansing; and,
Grounds maintenance.
We are committed to delivering sustainable services through driving efficiencies and extracting maximum value to preserve natural resources, reduce our carbon footprint and deliver a circular economy. These commitments heavily influence our commercial waste services, which is why we strive to provide a Zero to Landfill service for our customers.Working Hours :Monday – Friday 40 hours, shifts TBC.Skills: Communication skills,IT skills,Logical,Team working,Initiative....Read more...
Payroll Administration:Assist in the preparation and processing of employee payroll.Ensure timely and accurate submission of payroll data.Address payroll-related queries and maintain confidentiality.
Construction Industry Scheme (CIS) Administration:
Assist in the administration of CIS contractor and subcontractor records.Ensure correct CIS deductions are made from subcontractors' payments, in compliance with HMRC guidelines.Help maintain accurate CIS returns and ensure timely submission to HMRC.
Pension Administration:Process pension contributions and maintain pension scheme records.Assist employees with pension-related inquiries.Ensure compliance with relevant pension regulations and deadlines.
General Administrative Support:Maintain accurate records and updated internal systems.Prepare reports, correspondence, and documentation.Schedule and organize meetings, maintaining calendars and task lists.Provide excellent customer service to clients and colleagues.
Compliance and Data Management:Ensure all activities comply with relevant financial regulations.Handle sensitive data securely and in line with GDPR requirements.
Professional Development:Participate in training sessions, workshops, and learning activities.Work towards achieving the Financial Services Administrator Level 3 Apprenticeship qualification.
Training:You will attend our Training Provider, Skills North East Centre one day per week.Training Outcome:Progression within the company.Employer Description:Established in 2004, A & P Services are a well-known accountancy firm who serve both private clients and companies in Wallsend and the surrounding areas, including Newcastle and South Shields. Alongside general accountancy, including bookkeeping and payroll advice, we also offer specialist taxation services, such as tax investigation fees insurance.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Maintaining filing systems
Promotional activities including use website to maintain ISO 9001
Processing supplier invoices on SAGE
Organise UK and International logistics for customer orders and supplier deliveries
Generating monthly legislative reports i.e. customer statements
Complete monthly Bank reconciliation
Deal with general enquiries, request for information and data over the phone
Resolve administrative problems and enquiries
Raising customer orders on SAGE
Manage and prepare emails
Scanning documents
Input and extract information from Company computer system
Send out brochures to customers
Observe health and safety guidelines at all times
General housekeeping (e.g. keeping reception and waiting areas tidy)
Any other reasonable duties as necessary
Training:
You will towards the Business Administrator L3 standard
Full, on the job training will be provided by the employer
You will be assigned an assessor who will visit you within the workplace to help support you with the apprenticeship standard
You will only need to attend Bishop Auckland College to complete an initial assessment before starting your apprenticeship and for your end of unit tests in our online test centre at Bishop Auckland College
Training Outcome:
Employment pending a successful apprenticeship
Employer Description:CRD Devices Group are a small engineering and distribution company based in Shildon, Co Durham. We are a leading supplier of linear bearings, rail and actuators to customers in the UK and around the world. We are a small team of staff looking to expand and grow our office team to support our busy fast paced business.Working Hours :£247 and 38 hours per week Monday to Thursday
8.30am to 5pm
Friday
8.30am to 3pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Patience,Confidence on the phone....Read more...
