Job Title: Account Administrator Location: Bradford Pay Rate: £13 per hour Working Hours: Monday to Friday working (08:00 - 16:00) Experience: 6 Months Experience required Contract: Temporary Are you looking for an exciting new opportunity? Nexus People are looking for an Account Administrator in Bradford to work with our client who is one of the UK's leading distribution and logistics suppliers. Employee Benefits: Immediate Starts: Begin earning immediatelyWeekly Pay: Payday every Friday Excellent Facilities:Comfortable break areas (with Pool tables)Vending machinesExcellent subsidised canteensFree, secure car parkingEmployee Welfare: Full training providedExciting engagement initiatives HR Forums & welfare clinics24/7 support from the on-site teamRoles & Responsibilities:Provide an outstanding customer service experienceEnsuring high levels of customer satisfaction and building strong, positive customer relationships.Handle and resolve customer complaints/inquiries via mail or phone in a timely and accurate mannerImprove customer service functions to meet company goalsLiaising with Account Managers Essential Skills & Experience:3PL experiencePrevious experience within a customer service environmentIntermediate with Microsoft Office SystemsConfident using IT systems to input and extract dataExperience of warehousing processesEffective communicator – written and oralOrganised and able to work accuratelyMeeting deadlines set by the companyYou will be a UK resident and will be able to travel to and from the site for your shift. We are unable to assist with VISA applications and cannot assist with relocation.You must have a strong grasp of the English language to be considered for this role.Nexus People is proud to be an Armed Forces-friendly employer and welcomes applications from veterans, Reservists, service leavers, military spouses and partners, and Cadet Force Adult Volunteers.Interested? If you are looking for a new, full time opportunity, and you have the right experience, click to apply today.....Read more...
Administration Support
Assist with general office administration and clerical duties.
Answer telephone calls and direct enquiries appropriately.
Respond to emails and customer enquiries in a professional manner.
Prepare, format, and distribute company documents, reports, and correspondence.
Maintain electronic and hard copy filing systems.
Support diary management, meeting scheduling, and travel arrangements.
Document Control
Assist in maintaining company management system documentation.
Ensure documents are accurately filed, updated, and archived in accordance with company procedures.
Support the control of records relating to ISO 9001, ISO 45001 and ISO 17020 requirements.
Assist with maintaining customer, supplier, and project records.
Customer Service
Provide a professional first point of contact for customers and suppliers.
Support the preparation and issue of quotations and proposals.
Assist with customer follow-up activities and maintaining client databases.
Help ensure customer enquiries are dealt with efficiently and promptly.
Financial Administration
Assist with raising purchase orders and processing invoices.
Support the maintenance of financial records and expenditure tracking.
Assist with timesheet administration and expense processing.
Support credit control activities where required.
Quality and Compliance
Support the implementation and maintenance of the company Quality Management System.
Assist with internal audits and continual improvement initiatives.
Maintain confidentiality of customer and company information.
Follow company policies and procedures relating to quality, health and safety, and data protection.
General Duties
Participate in apprenticeship training and complete all required coursework.
Attend team meetings and contribute to business improvement initiatives.
Undertake additional duties appropriate to the role and level of experience.
Represent the company professionally at all times.
Training:
Completion of a Level 3 Business Administrator apprenticeship which, if successful, will also include a Level 3 Diploma for the Business Administrator.
College sessions will be delivered remotely once a week with attendance face to face at Hartlepool College of Further Education once every half term.
Training Outcome:Upon successful completion of the apprenticeship, opportunities may be available for progression into a permanent Business Administrator, Office Coordinator, Office manager, Quality Administrator, or Operations Support depending on business requirements and performance.Employer Description:
Libellum is a rapidly growing Middlesbrough based Testing, Inspection, Asset Integrity & Quality solutions business. We operate across Teesside, the North East and beyond including international work.
Working Hours :The apprenticeship will be 18 months.
Monday to Thursday, 08:00 to 16:00 (flexible start & finish times), with 30 min lunch break each day.
Friday, 08:00 to 13:30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative....Read more...
Support the Payroll Manager with processing payroll across the Group, ensuring employees are paid accurately and on time.
Collate and process overtime, expenses, and other payroll-related information.
Check starters, leavers, statutory payments, and payroll calculations.
Assist with payroll reporting and payments to third parties, including pension providers and unions.
Respond to employee payroll and benefits queries in a professional and confidential manner.
Maintain accurate employee records and update company systems.
Support the administration of employee benefits, including new joiners, leavers, and annual renewals.
Assist with audits and the preparation of payroll and benefits information.
Work closely with colleagues across HR and Finance on payroll-related activities.
Develop knowledge of payroll legislation, policies, and best practice while working towards a Level 3 Payroll Administrator qualification.
Training:The apprentice will work towards a Level 3 Payroll Administrator Apprenticeship delivered by Swarm Training.
Training will be completed through a combination of practical, on-the-job learning and structured apprenticeship training. The apprentice will receive dedicated training time within working hours, with a minimum of 6 hours per week allocated to apprenticeship learning. They will attend monthly training sessions with a Swarm Training tutor and complete assignments and workplace projects to develop their knowledge, skills and behaviours.
The apprenticeship is expected to take 16-18 months to complete and will provide the apprentice with the skills and experience needed to build a successful career in payroll.Training Outcome:This apprenticeship is designed to provide the skills, knowledge and experience needed to build a successful career in payroll. On successful completion of the Level 3 Payroll Administrator Apprenticeship, there is the opportunity to secure a permanent role with Whitworth Bros Ltd, subject to performance and business needs.
Future career opportunities may include:
Payroll Administrator
Payroll Coordinator
Senior Payroll Administrator
Payroll Officer
Payroll Team Leader
The role also provides valuable experience working alongside Payroll, HR and Finance teams, creating opportunities for further professional development and progression within the business.Employer Description:At Whitworth Brothers ltd, we’ve been milling quality flour for over 130 years—and we’re still growing strong. Our world class mills coupled with our continued investment in our people and our estate mean we are a market leading business that helps to feed the nation. Whether you’re behind the wheel delivering our goods, keeping production running smoothly, or supporting operations from head office, you’ll play a vital role in our success.
Our Values
At Whitworth Food Group, our values guide how we work, support one another, and deliver for our customers and communities:
Innovation - We are focused on using new technology and smarter ways of working to deliver customers the best value, healthy foods.
Excellence - We are obsessed about quality, efficiency, safety and service to deliver market leading solutions for our customers.
Ambition - We are determined to constantly improve all parts of our business to deliver long term growth.
Togetherness - We are always better working together as a team. We support each other, our customers, our suppliers and our communities to succeed.
Our employees demonstrate these values through their day-to-day work, behaviours and decision-making.Working Hours :Monday to Friday, 8.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Patience....Read more...
An opportunity has arisen for a Compliance Property Manager to join a well-established estate agency known for their proactive approach to lettings and tenant relations across the Edinburgh residential market.
As a Compliance Property Manager, you will oversee compliance activities across a residential property portfolio, ensuring all legal, regulatory and safety obligations are met efficiently and accurately.
This full-time role offers salary of £32,400 and benefits. Property Administrators or Lettings Administrators with strong compliance experience will also be considered.
You will be responsible for:
* Managing compliance requirements across a portfolio of residential properties.
* Monitoring and tracking statutory inspections, certifications and renewal deadlines.
* Arranging and coordinating safety inspections and compliance-related assessments.
* Liaising with landlords, tenants, contractors and relevant external bodies.
* Coordinating remedial works identified through inspections and compliance reports.
* Maintaining property compliance information within internal systems.
* Supporting the implementation of legislative and regulatory updates.
* Assisting with HMO licensing obligations and associated compliance requirements.
What we are looking for:
* Previously worked as a Property Compliance Manager, Compliance Property Manager, Property Compliance Officer, Property Compliance Coordinator, Lettings Compliance Manager, Lettings Compliance Officer, Lettings Property Manager, Property Management Coordinator, Property Administrator, Property Coordinator, Lettings Coordinator, Lettings Administrator, Tenancy Coordinator, Tenancy Administrator or in a similar role.
* Experience within property, compliance, administration, or a similar coordination role
* Knowledge of compliance processes and regulatory requirements.
* Strong organisational skills and attention to detail.
* Excellent communication and stakeholder management skills.
Knowledge of some/all the following would be beneficial:
* Scottish lettings legislation
* Gas Safety Certificates
* EICR requirements
* Legionella Risk Assessments
* PAT Testing
* Smoke and Heat Alarm Compliance
* Carbon Monoxide Detection Regulations
* HMO Licensing and Compliance
This is an excellent opportunity for a highly organised property or compliance professional looking to develop their career within a respected residential lettings business.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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As a Business Administrator Apprentice, you will work closely with a range of internal departments, supporting day-to-day business activities and contributing to projects that help the company grow and achieve its goals.
You will gain valuable experience across customer and partner support, administration, internal systems, billing, account management and business improvement projects. Working with experienced colleagues across the organisation, you will develop your communication, organisation, problem-solving and administrative skills while working towards your Level 3 Business Administrator apprenticeship.
Responsibilities:
Respond to customer and partner enquiries by phone, email and web chat, providing a professional and helpful service.
Assist with billing and account-related queries, ensuring information is accurate and up to date.
Process account changes and service updates, following internal procedures and maintaining accurate records.
Work closely with internal teams to resolve customer and partner queries efficiently and effectively.
Develop proposals and contribute to projects designed to improve customer service and internal business processes.
Record and track customer and partner interactions using the company's bespoke CRM system.
Support customers and partners with understanding their usage, charges and available options.
Maintain accurate records and ensure administrative information is updated across relevant systems.
Assist with general business administration and support colleagues with day-to-day operational tasks.
Contribute ideas and feedback to help improve processes, systems and the overall customer experience.
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. As one of the UK's largest and longest-established apprenticeship and training providers, we're proud to help organisations and individuals unlock their potential, and make skills really work for them. Upon completion of this 15 month apprenticeship, you will have obtained your Business Administration apprenticeship L3 Apprenticeship.Training Outcome:There is a possibility of being offered a full-time role after successful completion of the apprenticeship.Employer Description:At Jellyfish Energy, we're more than just an energy company— we’re a growing team dedicated to delivering. We aim to deliver a simple, fair, and transparent offering to energy supply. Derived from a tech and data-led approach, we have direct access to unmatched reporting for both customers and partners.
As our customer and partner base grows, there is a need for our journey and we’re looking for a friendly and motivated Business Administror to join our company — supporting customers, partners and our internal team solving problems, and helping them manage their Electricity and Gas accounts.Working Hours :Monday-Friday (09:00AM-17:00PM).Skills: Communication skills,IT skills,Organisation skills,Administrative skills,Team working....Read more...
Main Roles and Responsibilities:
Learn and support the end-to-end payroll process, including the collection, input, validation and processing of payroll data.
Learn about payroll legislation, including PAYE, National Insurance, pensions, statutory payments and workplace pension auto-enrolment.
Assist with payroll activities relating to starters, leavers, contractual changes and employee payroll records.
Respond to routine payroll enquiries, providing excellent customer service and escalating complex issues where appropriate.
Build positive working relationships with colleagues and external clients.
Develop skills in the use of payroll systems, Microsoft Excel and other digital technologies to support payroll operations.
Support payroll reporting, reconciliations and compliance processes while maintaining accuracy, confidentiality and attention to detail.
Meet payroll deadlines and follow agreed processes, controls and service standards.
Demonstrate professional behaviours including integrity, accountability, adaptability, teamwork and a commitment to continuous learning.
Complete apprenticeship training and maintain evidence of learning to achieve the Payroll Administrator Level 3 Apprenticeship.
Training:
The learner will be studying the Payroll Administrator Level 3 Apprenticeship Standard qualification.
Training Outcome:Opportunity for a permanent role on completion.Employer Description:The TaxAssist Group is a leading UK-based professional services organisation headquartered in Norwich, Norfolk.
Established in 1995, the Group is the franchisor of the award-winning TaxAssist Accountants brand and has grown to become the UK's largest networked provider of accountancy and tax services for small businesses and individual taxpayers. With a nationwide network of over 400 accountancy shops and offices, TaxAssist supports more than 100,000 clients across the UK, delivering trusted expertise and personalised financial solutions.
Our franchise network provides a comprehensive range of services, including:
Accounting and bookkeeping
Tax planning and compliance
Payroll services
Business advisory and consultancy services
In addition to these core offerings, the Group has developed specialist divisions, including Tax Consulting by TaxAssist, which provides advanced tax solutions, and Payroll by TaxAssist, delivering comprehensive payroll management services to businesses nationwide. As a growing and innovative organisation, The TaxAssist Group is committed to supporting both its clients and franchise network through expert advice, industry-leading systems, and a strong focus on service excellence.Working Hours :Monday to Friday 9:00am-17:00pm - 1 hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative....Read more...
At Change Grow Live, as a Administrator Apprentice, you will be working towards the Business Administration Level 3 apprenticeship over the duration of 15 months, alongside your daily roles and responsibilities.
Your main responsibilities will be:
As first point of contact within the service, to ensure that telephone calls and visits from service users, outside agencies and CGL staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary.
To ensure effective processing of correspondence/ data entry as required.
To minute take at team and other meetings.
To collate, monitor and report data/information & statistics as required.
To maintain and assist with the setting up of a general filing system within the project.
To monitoring and order office stationery/requirements.
To maintain and balance local petty cash systems under the direction of the Senior Administrator.
To carry out photocopying as required.
To ensure that admin, record-keeping and communication within the project are maintained.
To undertake prescription administration duties as required
To co-ordinate operational requirements of the project base & Senior Management as required, e.g. room bookings, travel arrangements etc.
In carrying out the above duties the you will:
Work flexibly across operational sites as required.
Work flexibly within an agreed number of hours of work to maintain the most appropriate level of service provision.
Seek to improve personal performance, contribution, knowledge, and skills.
Participate in appraisal, training, and supervision processes.
Keep abreast of developments in services and practice relevant to the aims of the service.
Ensure the implementation of all CGL policies.
Contribute to maintaining safe systems of work and a safe environment.
Undertake other duties appropriate to the grade of the post.
Training:Business Administration Apprenticeship Level 3, including Functional Skills in Maths and English.Training Outcome:Ongoing training and development.Employer Description:CGL is a health and social care charity working with individuals, families and communities across England and Wales that are affected by drugs, alcohol, crime, homelessness, domestic abuse, and antisocial behaviour. Their projects, delivered in communities and prisons, encourage and empower people to regain control of their lives and motivate them to tackle their problems.Working Hours :37.5 hours per week, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
We are working with a leading healthcare regulatory organisation to recruit a Legal Administrator to join its Legal and Governance function. This is an excellent opportunity for an organised and detail-focused individual looking to develop their career within a professional legal and regulatory environment.The successful candidate will provide high-quality administrative and coordination support across a range of legal, regulatory and governance matters, working closely with internal teams and external stakeholders.Key ResponsibilitiesProvide administrative support to the Legal and Governance team across a range of regulatory and legal matters.Maintain accurate electronic records, case files, databases and document management systems.Assist with the preparation, formatting and organisation of legal and regulatory documentation.Coordinate meetings, hearings, case reviews and other legal or regulatory activities.Monitor deadlines, actions and key milestones to ensure matters progress within required timescales.Assist with the collation and preparation of information and documentation for legal and regulatory cases.Liaise professionally with internal teams, legal professionals, regulated professionals and other external stakeholders.Handle sensitive and confidential information appropriately and in accordance with data protection requirements.Support the production of reports, correspondence, meeting notes and other documentation.Contribute to the continuous improvement of administrative processes and systems within the Legal function.About YouWe are looking for someone who is highly organised, proactive and comfortable working in a professional environment where accuracy and confidentiality are essential.You will ideally have:Previous experience in a legal, regulatory, compliance, healthcare or professional services environment.Strong administrative and organisational skills, with excellent attention to detail.Experience maintaining accurate records and managing documentation.The ability to prioritise competing workloads and work effectively to deadlines.Strong written and verbal communication skills.Good working knowledge of Microsoft Office, particularly Word, Excel and Outlook.The ability to handle confidential and sensitive information appropriately.A professional and collaborative approach when working with colleagues and external stakeholders.A legal qualification or experience within a regulated environment would be advantageous but is not essential.What’s on OfferSalary: Negotiable, depending on experienceThe opportunity to work within an established healthcare regulatory organisation.Exposure to a broad range of legal, regulatory and governance matters.A supportive and professional working environment.Opportunities for learning, development and career progression.Competitive salary and benefits package.If you are an organised and motivated administrator looking to build your experience within legal and healthcare regulation, we would be keen to hear from you.....Read more...
As an Apprentice Financial Services Administrator, you will become an important part of the team at Asset Wealth Advisory, supporting our financial advisers and helping us deliver a high-quality service to our clients.
Your day-to-day role will involve supporting the administration of our clients’ financial arrangements, including pensions, investments and savings. You will work closely with experienced members of the team and develop an understanding of the financial advice process from initial client contact through to implementation and ongoing reviews.
Key responsibilities will include:
Supporting financial advisers with day-to-day client administration
Preparing documentation for client meetings and annual reviews
Processing pension and investment applications
Contacting providers to obtain policy and investment information
Preparing and issuing Letters of Authority
Updating and maintaining accurate client records on our systems
Monitoring pension and investment transfers and following up with providers
Helping to ensure client files meet regulatory and compliance requirements
Communicating professionally with clients, providers and other third parties
Assisting with general office administration and diary management
Learning about pensions, investments, taxation and financial planning as your knowledge develops
We are looking for someone who wants more than simply an administrative role.
We are committed to supporting the successful candidate in building a long-term and rewarding career within financial services. As your knowledge, experience and qualifications develop, there will be opportunities to take on greater responsibility and potentially progress into paraplanning and, in the future, financial advice if this is the career path you wish to pursue.Training:Financial Services Administrator (Level 3) Training Outcome:As experience is gained and professional qualifications are achieved, there will be opportunities to progress from a Financial Services Administrator role into a Paraplanner position and, ultimately, to become a qualified Wealth Manager or Financial Adviser for those wishing to pursue this career path.Employer Description:Asset Wealth take the time to understand what matters most to their clients so that a financial plan can bring clarity, confidence and peace of mindWorking Hours :Monday to Friday, 9:00am - 5:00pm, with a one-hour unpaid lunch break each day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Patience,Professional and friendly,Work independently,Punctual/Reliable,Eager to learn,Ambitious/motivated....Read more...
Finance Administration:
Process supplier invoices and supporting documentation
Assist with customer invoicing activities
Support supplier statement reconciliations
Help maintain accurate financial records
Assist with payment processing administration
Monitor shared finance inboxes
Update finance spreadsheets and reports
Maintain electronic filing systems
HR Administration:
Support employee onboarding and induction activities
Prepare employee starter and leaver paperwork
Maintain employee records and personnel files
Assist with DBS, Right to Work and reference checks
Support apprenticeship administration and training records
Coordinate staff training records
Assist with holiday and absence record administration
Support recruitment activities including advertising vacancies and arranging interviews
Purchasing Administration:
Raise purchase orders
Maintain approved supplier records
Assist with supplier onboarding
Obtain pricing and quotations from suppliers
Update purchasing reports and records
Business Administration:
Answer telephone enquiries and direct calls appropriately
Manage incoming and outgoing correspondence
Organise meetings and prepare meeting notes
Maintain company documentation and records
Assist with customer onboarding administration
Support business improvement projects
Provide general administrative support across the business
Training:Business Administrator Level 3.
The apprentice will have group training one day a month, either at WBTC offices in Newbury or online. In addition, there is a monthly 1-1 training and review meeting.Training Outcome:Where it can take you:
This apprenticeship is designed as a genuine launchpad. Past this role, you could progress into positions such as HR Administrator, Finance Assistant, Accounts Assistant, Payroll Administrator, Purchasing Assistant, Business Support Coordinator, or Office Manager.Employer Description:CTS is a specialist logistics provider, specialising in secure storage and transportation for the global Defence, Nuclear, Healthcare and Secure Data sectors.
The high-consequence nature of our work demands that we get it right first time, every time. Our people rise to the challenge by demonstrating our values of Excellence, Adaptability, Integrity and Strategic Focus in everything we do - with honest conversations, an all-in attitude and great benefits.Working Hours :Monday to Friday, 37.5 during standard office hours (to be agreed)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Reliable,Eager to learn,Professional,Confidential....Read more...
Input and retrieve data
Receiving / directing telephone calls
Liaise and interact with both internal and external customers
Use of in-house transport / planning system
Use of customer systems to ensure effective customer service and timely planning
Administration support to the Planning Dept
Understanding and following procedures where necessary
Take responsibility for initiating and completing tasks in a timely manner
Training:
Business Administrator Level 3 Standard EPA
Exam - Knowledge Test (comprising of 50 multiple choice questions)
Completion of portfolio
Presentation - around Project / Improvement
20% OFF-THE-JOB. A minimum of 20% of the learning must be completed off-the-job' and could include the following:
Induction to programme
Online self-study learning activities, including, courses, webinars (topics based around the Knowledge, Skills, and Behaviours) as well as topics tailored to the apprentice's specific job role
Completion of assessments and reflective journal entries
Mentoring / shadowing
Employer training
Support and preparation for EPA
Employer project support
Learning Coach support
Training Outcome:Permanent job upon completion of the Apprenticeship programme. Apprentices can progress onto other qualifications such as Foundation Degrees in areas such as Business, Business Management and Business Administration.Employer Description:David Bratt & Sons (Haulage) Ltd., is a reputable haulage company based in Cheadle, Stockport. We specialise in the distribution and delivery of steel, construction materials and control panels. We have an exciting opportunity to join our Transport team at David Bratt & Sons as a Transport Administrator - is this role for you, apply today!Working Hours :9.00am - 5.00pm Monday - Friday (with breaks).Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Number skills,Organisation skills,Team working....Read more...
Management Summary - Administration Apprentice Roles:
Both Administration Apprentice roles will provide broad administrative and operational support across the business, with responsibilities developing over time as knowledge, skills and confidence increase.
Admin Apprentice 1 - Partnerships & Careers Administrator:
This role will primarily support Partnerships, Careers, Business Development and associated business functions. Key areas of responsibility will include:
Providing general administrative support, including managing communications, enquiries, meetings and documentation
Supporting the organisation and delivery of events, careers activities and stakeholder engagement
Maintaining accurate records, databases, systems and shared documentation
Supporting reporting, data management and the preparation of management information
Assisting with client and employer administration, onboarding and communications
Providing administrative support for recruitment and careers activities, including candidate and vacancy management
Supporting marketing, communications and promotional activities
Maintaining appropriate document control, compliance records and filing systems
Contributing to team projects and wider business initiatives as required
Admin Apprentice 2 - People & Data Administrator:
This role will primarily support Operations, learner administration and People & Culture. Key areas of responsibility will include:
Providing general administrative support across learner, employer and employee activities
Maintaining accurate records, systems, databases and documentation
Supporting data entry, reporting, tracking and general information management
Assisting with compliance activities and ensuring documentation is complete, current and accessible
Supporting learner administration throughout the learner journey
Providing administrative support for assessment, completion and certification processes
Supporting People & Culture activities across the employee lifecycle
Assisting with recruitment, onboarding, employee changes and general HR administration
Supporting policy, process and document management
Assisting with team engagement, development and culture activities
Contributing to audits, continuous improvement and wider operational projects
Overall:
Both apprentices will provide flexible administrative support across the organisation while completing their apprenticeship development. The roles will focus on building strong skills in administration, communication, systems, data management, compliance and customer service.
Responsibilities will gradually increase as each apprentice develops, with both roles expected to contribute to continuous improvement, cross-team working and the wider objectives of the business.Training:Administration Assistant Level 2.
Training will take place at our office as well as out in the field with the team (ME44QZ, Quayside House, Chatham).
Apprenticeship training workshops take place once per month with your Skills Coach.Training Outcome:Potential to progress onto the next apprenticeship level, or alternatively subject to a performance review and business viability, a full-time position within the business.Employer Description:Umbrella Training is an award-winning training provider, established over 10 years ago. We have cornered the 5-star luxury hotel market in London, with clients such as the Savoy, Dorchester, Maybourne Group, and the Rosewood choosing us as their preferred training provider and have develop partnerships with other hotel, restaurant & catering groups nationally. Apprenticeships is at the core of what we do, and our client base is the hospitality industry. Positive learner experience is critical to customer success.
Working Hours :Monday - Friday, 30-hours per week - 9am till 3:30pm (flexible working applies) 30-minute unpaid break included.Skills: Team working,Initiative,Non judgemental,Basic IT Skills,Positive Attitude....Read more...
Aermec UK Ltd supplies and services commercial and industrial heating, ventilation and air conditioning (HVAC) systems. Based in Rochford, Essex, the company provides energy-efficient temperature control products, including chillers and heat pumps, alongside 24/7 maintenance, emergency repairs and project consultancy for major UK enterprises.
Working closely with experienced members of the HSQE team, you will gain practical experience supporting the company's health and safety, quality, environmental and facilities processes.
You will be fully trained and supported throughout the apprenticeship, but we are looking for someone who is organised, reliable, confident using computers, has good attention to detail and is willing to learn.
What will the apprentice do at work?
The successful apprentice will support the HSQE department with a variety of administrative, compliance and operational duties, including:
Assisting with the development and maintenance of health and safety policies and procedures
Supporting risk assessments and helping to maintain associated records
Assisting with site audits and workplace inspections
Maintaining accurate and up-to-date HSQE records and documentation
Supporting compliance and certification processes
Assisting with incident and accident reporting and maintaining investigation records
Following up on corrective actions and ensuring records are updated
Supporting the promotion of health, safety, quality and environmental awareness across the business
Assisting with the preparation of health and safety information and toolbox talks
Supporting environmental monitoring, including waste management and energy usage
Assisting with the review and updating of quality and environmental management systems
Helping to ensure company procedures and documentation remain current
Supporting internal and external audit preparation
Assisting with communication and correspondence with external auditors and regulatory bodies where required
Maintaining electronic and paper filing systems
Updating spreadsheets, databases and company records
Preparing reports, documents and presentations using Microsoft Office
Supporting building compliance and facilities management activities
Assisting with general administrative duties within the HSQE department
Working with colleagues across different areas of the business to obtain information and complete tasks
Taking on additional responsibilities as knowledge and confidence develops
The successful apprentice will be expected to:
Develop a strong understanding of HSQE processes and business administration
Maintain accurate and confidential records
Demonstrate excellent attention to detail
Learn new systems and processes quickly
Communicate professionally with colleagues and external contacts
Take responsibility for completing tasks and meeting deadlines
Work independently while also contributing positively to the wider team
Be proactive and ask questions when they are unsure
Develop an understanding of health, safety, quality and environmental compliance
Complete all required apprenticeship training and coursework
Training:Level 3 Business Administrator Apprenticeship Standard.
Full training and support will be provided within the workplace.
The apprentice will complete off-the-job training during their normal working hours and will work towards the recognised Level 3 Business Administrator qualification.
Functional Skills Level 2 in maths and English will be completed if required.Training Outcome:This apprenticeship provides an excellent opportunity to develop a career within HSQE, compliance, business administration, health and safety or environmental management.
There may be an opportunity for a permanent position within the business for the right apprentice following successful completion of the apprenticeship.Employer Description:Aermec UK Ltd supplies and services commercial and industrial heating, ventilation, and air conditioning (HVAC) systems. Operating out of Rochford, Essex, we provide energy-efficient temperature control products such as chillers and heat pumps alongside 24/7 maintenance, emergency repairs, and project consultancy for major UK enterprises.Working Hours :Monday - Friday, either 8:00am - 4:30pm or 8:30am - 5:00pm
(including 1-hours unpaid lunch)Skills: Problem solving skills,Initiative,Clear communication,Strong personal work ethic,Ability to work independently,Teamwork relationship building,Strong attention to detail,Microsoft forms, Excel, Word.....Read more...
This is a Level 2 Business Administration Apprenticeship, designed to provide a strong foundation in business administration while supporting the Property, Facilities, Procurement and Events functions across the organisation.You will develop practical business administration skills while gaining valuable exposure to procurement, property, facilities management and events coordination.Working alongside experienced colleagues, you will learn how to maintain accurate records, prepare documentation, organise meetings and travel, communicate with suppliers and colleagues, update business systems and support projects that contribute to the successful operation of our training centres and offices across the UK.As your confidence and experience grows, you will gain an understanding of how Property, Facilities, Procurement and Events support the wider business, providing an excellent foundation for future career development.Key Responsibilities:
Business Administration:
Provide day-to-day administrative support to the Business Support team
Answer and respond to internal & external enquiries, directing requests where appropriate
Maintain accurate electronic and paper filing systems
Update spreadsheets, databases and internal systems
Coordinate diaries, meeting rooms and travel arrangements
Support the team with general administrative duties as requiredProcurement Support:
Assist with raising purchase orders
Obtain quotations from suppliers
Maintain supplier records and procurement documentation
Support contract administration and renewal tracking
Help maintain procurement records and filing systemsProperty & Facilities Support:
Assist with coordinating planned and reactive maintenance
Schedule contractor visits and maintain maintenance records
Update property, asset and compliance records
Support office moves, refurbishments and facilities projects
Respond to routine facilities administration requests
Events, Travel & Accommodation Support:
Assist with organising internal meetings and events
Book meeting rooms, venues and equipment
Arrange travel and accommodation for colleagues
Prepare event materials and attendee information
Maintain booking confirmations and event administration records
Health, Safety & Compliance Administration:
Maintain statutory compliance records
Update contractor documentation and certificates
Support health and safety administration
Assist with compliance reporting and document management
Training:Your full role and responsibilities will be set out by your employer. They will provide you with all of the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day.
You will be working towards the Business Administrator Level 3 apprenticeship standard, which includes:
Knowledge, Skills and Behaviours
Business Administrator L3 Apprenticeship Standard
Functional skills in Maths and English if required
This will be delivered by your dedicated training provider, Realise
Training Outcome:Successful completion of the apprenticeship could lead to a permanent role within the Business Support team, with future opportunities to develop into Business Support, Procurement, Property, Facilities, Events or Project Coordination roles.Employer Description:We specialise in delivering apprenticeships and adult learning programmes across England. Our programmes include Health and Social Care, Early Years, Management, Human Resources, Learning & Development, Retail, Customer Services, Business Administration, Passenger Transport and Hair. Through our experienced trainers and coaches, we work collaboratively to deliver meaningful training experiences. We are proud to work with a diverse range of employers every day and help make a positive contribution to society and the economy. Realise is a collection of nearly 500 knowledgeable professionals who deliver inspiring and meaningful training programmes. Our people-centred culture helps us inspire over 10,000 learners a year.Working Hours :37.5 hours per week Monday to FridaySkills: Administrative skills,Attention to detail,Communication Skills,Customer care skills,Friendly,IT skills,Maths and English,Number skills,Team working,time keeping....Read more...
Main duties and Responsibilities:
To effectively support the recruitment and selection process in line with the organisation's Safer Recruitment Policy and ensure that the standardised process is maintained
Support in monitoring job recruitment adverts and following up on interested applicants
Assisting in arranging interviews for suitable applicants, sending all relevant correspondence and ensuring the interview room is ready
Support in preparing all recruitment packs and ensuring that they are sent
Support in obtaining and verifying references obtained for new employees
To support in auditing employees' HR files for compliance when required
To organise meetings when requested, attending, and taking accurate minutes as required, also ensure minutes are typed and given to staff to sign
To make sure that the HR work diary is properly managed, organised with meeting schedules logged in correctly
To ensure that all processing new starters HR files are organised, with file slips and documents obtained are put in the right order in readiness for processing
To ensure that employees' DBS online update checks are carried out, recorded promptly, and to highlight any DBS that requires renewing and ensure that employees' renewed DBS information is recorded on the DBS matrix / HR file
Ensure that all leavers' files are removed from the current employee’s cabinet and delete their details from the staff contact list
Maintain, update staff contact list and distribute it to the necessary people
To effectively provide general administrative and clerical support, including mailing, scanning and photocopying documents, etc.
Using computer systems - entering data and using programmes such as Microsoft Word, Excel and school management systems
Training:
The apprentice will work towards their Apprenticeship Standard in Level 3 Business Administrator
The successful candidate will be assigned a dedicated assessor who will provide support and guidance throughout the course
This is a month-release programme, which means you will attend Lincoln College, once a month, term-time only. This will fall within your contracted working hours
Training Outcome:On successful completion of the apprenticeship, there may be an opportunity to progress into a permanent HR Administrator role, with further opportunities to develop your HR knowledge and career within the business.Employer Description:Witham Prospect School is a specialist care and education facility designed to support children and young people aged 11 to 19 with complex needs. We cater to children and young people with severe and profound learning disabilities, those on the autism spectrum, and those requiring additional care support.Working Hours :Monday - Thursday between 9.00am - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Team working,Initiative,Non judgemental,Patience....Read more...
What you'll do at work:
Duties within this Business Administration role will include:
Answering telephones
Assisting customers with enquiries
Sending emails/letters
Filing
Photocopying
Scanning documents
Booking appointments
The role also includes marketing within the organisation
Key Responsibilities:
Providing excellent customer service by phone and email
Responding to customer queries in a timely and professional manner
Building up designs, processing quotes including pricing
Updating and maintaining CRM systems accurately
Keeping customer records and internal notes up to date
Supporting general office administration and day-to-day operational tasks
Liaising with team members to ensure customer requests are dealt with efficiently
Working closely with the wider team to support daily business operations and improve customer experience
Maintaining a professional and organised working environment
Supporting social media activity to promote products, increase engagement, and help drive sales
The successful candidate will receive full training and will have the opportunity to develop within a lively, supportive and growing working environment.Training:Training with Milton Keynes College. Ongoing training, support and development with the employer. Business Administrator Level 3.Training Outcome:On successful completion of the apprenticeship, the apprentice will be offered a full-time position within the operations team.Employer Description:MJ Renewables Ltd provide a broad range of industrial, commercial and domestic Electrical installation including domestic solar Installation services across the group.
The organisation is proud to have helped domestic and commercial customers generate their own clean energy for more than 15 years.
Due to significant growth, they are growing their Operations Team by recruiting another apprentice.
If you’re detail-oriented, adaptable, and ready to make an impact, we have the perfect Business Administrator role for you within our growing business.Working Hours :Monday to Friday - 8am to 4.30pmSkills: Reliable,Punctual,Attention to detail,Willingness to learn,Positive attitude,Communication skills,Computer literate,Organisational skills,Logical,Use of initiative,Patience....Read more...
Credit Control Administrator – Part Time - Thomas March Group Ltd1-Year Fixed-Term Contract – Maternity CoverSalary: £15.00 per hourHours: Up to 30 hours per weekBased: Brighouse, West YorkshireWorking Pattern: Monday to FridayContract: 1-year fixed-term maternity coverThe RoleThomas March Group Ltd is looking for a Part-Time Credit Control Administrator to join our Finance Team on a 1-year fixed-term contract to provide maternity cover.The Credit Control team forms part of the wider Finance function and supports five trading entities across the Group, all of which are managed internally.Working closely with and reporting directly to the Credit Control Manager, you will support the day-to-day credit control and finance administration processes, including reconciling invoices against timesheets, self-billing systems and customer purchase orders, alongside daily banking, receipt allocation and payment chasing.Key ResponsibilitiesProcessing daily receipts and cash allocationsCompleting daily bank reconciliationsChasing outstanding customer purchase ordersReconciling purchase orders against invoicesReconciling self-billing invoicesReconciling self-billing receiptsChasing and confirming customer paymentsCarrying out credit reference searchesSupporting credit insurance reviewsAssisting with general credit control and finance administrationLiaising with customers to resolve invoice, payment and purchase order queriesEssential Skills & ExperienceGood numeracy and literacy skillsStrong communication skillsGood analytical and problem-solving abilityExcellent attention to detailOrganised and able to manage multiple tasks effectivelyDesirable Skills & ExperiencePrevious experience within credit control, finance or accounts administrationExperience using Sage 200 or another accounting packageGood working knowledge of Microsoft ExcelExperience using Microsoft OutlookWorking HoursThis is a part-time position of up to 30 hours per week, Monday to Friday.The role is offered on a 1-year fixed-term contract to provide maternity cover, paying £15.00 per hour.....Read more...
What you’ll do at workCommunicating over the telephone with customers, clients and colleagues
Managing email inboxes
Posting adverts across different internal systems and websites
Organise and report data
Use of spreadsheets
Managing in-house computer systems
Screening candidates
Answering incoming calls to the office
Completing relevant right to work checks
Use of bespoke software
Compliance duties
Any other admin duties as requested
Training:Business Administrator Level 3.Training Outcome:Full-time post following completion of the apprenticeship programme.Employer Description:With decades of experience, we support both new start-ups and established recruitment agencies with outsourced back-office solutions. This enables recruiters to focus on sales and growth, leaving the administrative tasks to us.Our management team boasts many years of combined expertise in back-office and accounting services for the recruitment sector. Leveraging these skills, we've developed a robust service that allows recruiters to concentrate on their core activities while we handle the complete administration. Our professional and experienced team manages every aspect of daily recruitment administration, including invoicing, agency payments, invoice finance, credit control, and reporting. With Greencastle Solutions, you can trust that all your back-office needs are in capable hands.Working Hours :Monday- Friday, 8am - 5pm.Skills: Administrative skills,Attention to detail,Communication Skills,Customer care skills,Initiative,IT skills,Non judgemental,Number skills,Organisation skills....Read more...
Start your career with Tendring District Council - Business Administration Apprenticeships Level 3.
Could you be part of shaping the future of local government?
We are recruiting six Business Administration Level 3 Apprentices to join teams across Tendring District Council and play an important role in supporting services during a period of exciting change as we prepare for Local Government Reorganisation.
This is more than an administration role - it’s an opportunity to develop valuable skills, gain real workplace experience, and be part of projects that make a difference to our local community.
As an apprentice:
You will work alongside experienced colleagues, learning how a council operates and developing skills in communication, organisation, digital systems, customer service, project support and problem solving
You will help teams stay organised, support meetings and events, manage information, respond to enquiries, and contribute ideas to improve the way we work
One day you might be supporting a team meeting, the next helping prepare information for a project, responding to residents’ enquiries or improving a process that helps services run more efficiently.
You will be supported throughout your apprenticeship to achieve the Level 3 Business Administrator qualification, giving you a strong foundation for a future career in local government, business administration, project support, customer services, or many other professional roles.
What we are looking for:
We are looking for enthusiastic and motivated individuals who are keen to learn, develop and make a positive contribution. You may already have some work experience through employment, volunteering, school, college or other activities, and you will be able to demonstrate that you are organised, reliable and willing to take on new challenges.
You will ideally have:
GCSEs (or equivalent) including English and maths at Grade 4/C or above
Good communication and IT skills
An interest in supporting people and improving services
A positive attitude and willingness to learn
Why choose an apprenticeship with Tendring District Council?
You will earn while you learn, gain a nationally recognised qualification and build skills that employers value. You will have the opportunity to work with different teams, meet new people and understand the wide range of services that support our communities every day.
Your journey starts here. Join us and help shape the future.Training:Business Administrator Apprenticeship Standard at Level 3.
The Business Administrator Apprenticeship Standard at Level 3 combines the knowledge, skills and behaviours required of the standard and includes Functional Skills in maths and English if required.
Delivery will be in the workplace with an assessor or coach through a combination of assessing, coaching, training and mentoring.
The minimum duration on the apprenticeship is 12-18 months, with an additional 3 months for an externally assessed end point assessment. A maximum total of 21 months plus functional skills if required. Prior learning and experience will also be taken into consideration.
Further information on the standard can be viewed here -
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0Training Outcome:There are many opportunities for progression within Tendring District Council - many apprentices stay within the department they undertake their apprenticeship with others apply for positions and work in other departments. Many apprentices also progress onto a higher apprenticeship. Employer Description:Tendring District Council is responsible for providing district level services in the Tendring District, which includes towns such as Clacton-on-Sea, Brightlingsea, Harwich, Dovercourt, Frinton-on-Sea, Manningtree, and Walton on the Naze. The council is based in Clacton on Sea, the largest town in the district. The district was formed in 1974.Working Hours :Monday to Thursday 8.45am to 5.15pm, Friday 8.45am to 4.45pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
This is an excellent opportunity to join a supportive and friendly HR consultancy team based in Warwick, providing high-quality administrative support across a varied client base. The role would suit a highly organised, detail-focused administrator who enjoys working in a busy, people-focused environment and is keen to build a long-term career in HR. Previous HR experience would be beneficial but is not essential, as full support, training and exposure to a wide range of HR matters will be provided.Why Join Us
You will be joining a collaborative team where no two days are the same, gaining hands-on experience across employee relations, recruitment administration, HR documentation, client systems and general HR support. The role offers the chance to learn from experienced HR professionals, attend meetings alongside HR Advisors and develop practical HR knowledge while contributing to meaningful work for clients.Training and Progression: Training and support will be provided, with the opportunity to develop HR knowledge and progress within the role.Job Purpose
The role of the job is to provide excellent administrative support to the HR Advice team, helping to deliver a responsive, accurate and professional service to clients while developing practical HR knowledge and experience.Main Duties
Drafting HR letters as directed by the team including, disciplinary invites, grievance invites, outcome letters, letters of concern, resignation letters, flexible working letters etc.Drafting contracts and offer letters.Providing an effective service for our clients.Attending meetings with a HR Advisor to develop knowledge and experience.Answering incoming calls, taking details and supporting the clients where able to or providing accurate messages to the team in a timely manner.Support recruitment campaigns for clients, including drafting job adverts, shortlisting candidates and arranging interviewsUploading advice to the CRM systemLiaising with third party providers e.g. occupational health, DBSSupporting the team with administration in relation to clients HR systemsNote taking during meetings and note typing of meetings and recordingsSupporting the team with creation and updating of handbooks, policies and contacts for clients
Qualifications and Experience Required for This Role
We are particularly interested in hearing from strong administrators who are highly organised, accurate and keen to develop a career within HR. HR experience would be advantageous, but it is not essential for the right person.
Outstanding business organisational skillsHR experience would be advantageous but is not essential.Strong administratorSelf-motivated, able to take initiative and use sound judgment in day-to-day decision makingCustomer-focused with a 'can do' attitudeAbility to work to tight and often conflicting deadlines in a fast paced working environmentAbility to work accurately, with meticulous attention to detailAble to work with complete discretion and confidentiality at all timesExpertise of MS Office (MS Word, Excel, PowerPoint and Outlook)....Read more...
Provide general administrative support within the school office.
Answer telephone calls and respond to enquiries professionally.
Welcome visitors and maintain a friendly reception service.
Maintain accurate paper and electronic filing systems.
Assist with data entry and school management systems.
Produce letters, reports and other documents using Microsoft Office.
Support the organisation of meetings and school events.
Handle confidential information in accordance with GDPR requirements.
Work alongside experienced administrators to develop office and organisational skills.
Complete the Level 3 Business Administrator Apprenticeship, including remote learning, reviews and assessments.
Participate in off-the-job training activities such as:
Shadowing senior administrators.
Attending CPD sessions on safeguarding, GDPR and school systems.
Completing online learning modules.
Supporting improvement projects within the school.
Researching best practice in school administration.
Reviewing and updating administrative procedures.
Reflecting on learning through regular workplace reviews.
Training Outcome:On successful completion of the apprenticeship, there may be opportunities for a permanent administrative position within the school or progression into more senior administration roles. The qualification also provides a strong foundation for further study or management-level apprenticeships.Employer Description:This is a school where children and families belong. Orgill sits at the heart of its community, and we place great importance on creating a warm, inclusive environment where everyone feels welcomed, valued, and respected. We believe that when children feel a strong sense of belonging, they are confident, happy, and ready to learn.Working Hours :37.5 hours per week (term time only – 39 weeks per year).
Hours of work - Monday to Friday 8.00am until 4.00pm (1 hour lunch break, 30 minutes of this is paid).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Main Duties
Communicating over the telephone with customers, clients and colleagues
Managing email inboxes
Use excellent customer service continuously
Organise and report data
Use of spreadsheets
Managing in-house computer systems
Filing, scanning and archiving documents
Accounts support
Dealing with post
Any other admin duties as requested
Training:Business Administrator Level 3.Training Outcome:Full-time post following completion of the apprenticeship programme.Employer Description:Heavy Equipment Maintenance (HEM) Ltd has operated with strong values aimed at understanding and serving client needs. Every new project means a new relationship. With many years of experience of repairing heavy mobile and static plant in the quarry, waste recycling and power generation sectors with safety leading every job. Get in touch today, and discover the advantage of working with us.Working Hours :Monday- Friday, 8.00am - 4.00pm.Skills: Administrative skills,Attention to detail,Communication Skills,Customer care skills,Initiative,IT skills,Non judgemental,Number skills,Organisation skills....Read more...
East Lancashire Alliance (ELA) is a Community Interest Company supporting primary care and delivering a range of services across East Lancashire. This Level 3 Business Administrator apprenticeship provides broad practical experience across four key areas: Office / Service Delivery, Coding, Human Resources and Community Nursing.
The apprentice will develop the knowledge, skills and behaviours required for the Level 3 Business Administrator apprenticeship while supporting day-to-day administrative activity across ELA.
Key responsibilities will include:
• Answering routine telephone enquiries and supporting patient bookings for ELA services, once trained and assessed as competent.• Supporting appointment, referral and service administration for Wound Care, Ring Pessary, Diabetic Monitoring, Warfarin and Enhanced Access.• Maintaining service trackers, spreadsheets, records and electronic information accurately.• Supporting shared inboxes, routine correspondence, documents and meeting administration.• Supporting Coding administration, data-quality checks and coding records.• Supporting HR recruitment, interview, onboarding, employee-record and training administration using agreed processes.• Supporting Community Nursing administration, including service records, referrals, appointments and stock/consumables records where appropriate.• Using Microsoft Office, Teams, spreadsheets, databases and relevant ELA systems.• Working with patients, GP practices, clinical teams, ELA colleagues, HR colleagues, coding colleagues and other stakeholders.• Identifying opportunities for administrative improvement and completing an appropriate small improvement activity during the apprenticeship.
The apprentice will initially work with close supervision and will take on greater responsibility as confidence and competence develop. Activities requiring specialist judgement, including complex or sensitive HR matters, will be escalated to the appropriate colleague.Training:Blackburn College.Training Outcome:Potential permanent role on successful completion of the apprenticeship, subject to performance, organisational requirements and business need.Employer Description:East Lancashire Alliance is a Community Interest Company (CIC) that works closely with GP practices and Primary Care Networks across East Lancashire. It currently supports around 47 GP practices and a population of over 400,000 people, providing services such as primary care support, HR and recruitment, training, research, enhanced access and specialist community healthcare. Its main focus is improving local healthcare services, supporting GP practices and ensuring patients receive safe, accessible and patient-centred careWorking Hours :37.5 hours.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Key Responsibilities:
Process customer orders accurately on Sage 200 Professional, checking key details and maintaining clear records.
Help track orders from receipt through to delivery or collection, liaising with colleagues and customers where needed.
Maintain and check spreadsheets, internal records and other business information.
Assist with quotations, customer documentation and general commercial administration.
Use SharePoint, Microsoft 365, approved AI tools and other company systems to organise information and support efficient working.
Support customer-service administration and occasional website, content or other digital tasks.
Help with general office administration and gain an understanding of our products, warehouse and wider business operations.
Take part in training and development to build administration, IT, numeracy and communication skills.
Training:The candidate will follow a Level 3 Apprenticeship programme and study towards a full Standard as a Business Administrator. This training will be structured and delivered by Cheshire College – South & West. If the candidate does not hold GCSE grades A-C (9-4) or equivalent, they will be required to complete a Level 1 Functional Skill in the relevant subject.Training Outcome:Our intention is to develop the successful apprentice into a long-term member of the business. Permanent employment may be available following successful completion, subject to performance and business needs. Employer Description:Sure Retail Equipment Ltd supplies and supports retail equipment, shop fitting and retail technology solutions, including electronic shelf label systems, shelving, retail display equipment and related customer support services. Working Hours :Monday to Friday, working pattern to be agreed. Paid off-the-job training included.Skills: Communication skills,IT skills,Number skills,Team working,Reliable,Punctual....Read more...
Operating within a fast-growing EdTech environment, the Business Support Administrator Apprentice will learn the skills needed to provide effective administrative support while helping the delivery team with their day-to-day work. The role includes supporting the onboarding of new education providers, responding to basic customer enquiries, keeping records up to date, and helping office processes run smoothly. Through this, the apprentice will play an important part in delivering a positive experience for our customers while developing valuable business administration skills.
Main duties and responsibilities after training:
Onboarding Support
Help set up new customers on the company's systems
Enter and check information using Microsoft Excel, internal systems and email
Make sure customer information is accurate and up to date
Helpdesk Administration
Answer telephone calls in a professional and friendly manner
Log customer enquiries and requests onto the company system
Pass enquiries to the correct team when needed
Issue Tracking & Escalation
Record software issues or faults reported by customers
Escalate urgent issues to the relevant team members
Help ensure issues are dealt with quickly
Office & Meeting Coordination
Prepare meeting rooms for meetings, training sessions and customer visits
Arrange refreshments when required
Help keep the office organised and running smoothly
Project Work & Continuous Improvement
Support projects that help improve business processes
Learn from colleagues and take on new responsibilities as your skills develop
Share ideas to help improve the way the team works
This is not an exhaustive list and responsibility will be increased as the business and individual grows.Training:As a business administration apprentice, you will complete the following qualifications as part of your Apprenticeship:
Level 3 Business Administrator Apprenticeship Standard qualification
Level 2 Functional Skills maths and English if required
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
Training Outcome:Great prospects for progression to a full-time position for the right candidate.Employer Description:At SAM people, we’re bringing together decades of expertise supporting HR in schools with the latest in people technology. Helping over 2,600 schools and trusts hire, manage and support their most important asset with clarity and confidence every day. Our vision has always been to 'create better futures for our children through Innovative people solutions'. Our team have a vast depth of knowledge in school business management and Edu HR. That's our pedigree. In fact, our founder and Managing Director worked as a School Business Manager/Consultant for 7 years before setting up Fusion HR In 2011! You will be working with a variety of people, with different experiences and skills. However, we are also parents, dog owners, gig goers, cyclists, gym bunnies, festival goers and yoga enthusiasts. Our team song Is 'Don't Stop Believing'. Come and join the fun! We are education specialists that provide impactful products & services to help schools and MATs manage their people and deliver the best outcomes for children.Working Hours :Monday - Friday, 8.30am - 4.30pm (30 mins lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative....Read more...
