We are actively seeking a dedicated Office Administrator to join the dynamic team of a renowned furniture company based in Yate. With a commitment to delivering excellence in craftsmanship and customer service, they offer a diverse range of furniture products to enhance living and workspaces across the region.Administrator (based in Yate), Salary: £20-£25kIn this role, you will be instrumental in ensuring the seamless functioning of administrative operations. From managing office supplies to providing support to various departments, you will play a pivotal role in maintaining efficiency and productivity.Here's what you'll be doing:Handling office operations and procedures efficiently.Managing incoming calls and emails, redirecting inquiries appropriately.Maintaining accurate records, databases, and filing systems.Offering administrative support across different departments as needed.Coordinating meetings and appointments, managing schedules effectively.Providing exceptional customer service by addressing inquiries promptly.Here are the skills you'll need:Strong organizational and time management abilities.Attention to detail and accuracy in work.Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).Excellent communication skills, both verbal and written.Ability to multitask and prioritize tasks effectively.Previous experience in an administrative role is advantageous but not essential.Here are the benefits of this job:Competitive salary of £20-£25k DOEOpportunity to work in a dynamic and growing industry.Supportive and collaborative work environment.Potential for career advancement and skill development.Work Permissions: Candidates must have the right to work in the United Kingdom. Visa sponsorship is not available for this position.....Read more...
Payroll Coordinator / Payroll Administrator / Payroll Assistant – Surrey
Our client is a well-established specialist manufacturer with a strong reputation for quality and long-term employee development. Their collaborative Payroll/HR team plays a vital role in supporting a growing workforce and they are now seeking a motivated Payroll Coordinator / Payroll Administrator / Payroll Assistant to join them. This position requires accuracy, confidentiality and excellent organisational skills, along with a proactive approach to continuous improvement.
Please note: The site has no public transport links so driving licence and own transport is essential.
The Role as a Payroll Coordinator / Payroll Administrator / Payroll Assistant
This pivotal role ensures the accurate, compliant and timely processing of the weekly payroll. Working closely with the Payroll Manager, you will support payroll operations, prepare reports, maintain data integrity and act as the first point of contact for payroll queries. You’ll also provide general HR administrative support, with full training where required, making this an exciting opportunity for a payroll professional looking to develop and progress within a supportive environment.
What’s in it for you as a Payroll Coordinator / Payroll Administrator / Payroll Assistant:
£28,000 per annum • Monday–Friday, 9am–5pm (1-hour unpaid lunch) • Hybrid working available after probation (2 days home / 3 office) • Fully funded professional qualifications and clear career progression • 25 days holiday + 8 statutory • Company pension • Life Assurance • Cycle to Work scheme • Health & wellbeing programme • Employee discounts • Enhanced maternity/paternity • ShareSave scheme • Free parking on site • Supportive, friendly, people-focused culture
Key Responsibilities within the Payroll Coordinator / Payroll Administrator / Payroll Assistant position:
Process weekly payroll by gathering, calculating and entering all necessary information • Provide prompt and professional responses to payroll queries from employees and managers • Assist with payroll reconciliations and prepare internal/external reports • Maintain confidentiality and accuracy of all pay-related data • Process employee lifecycle changes, including starters, leavers and amendments • Complete manual payroll calculations where required • Maintain payroll systems, spreadsheets and ensure data integrity • Support pension administration and auto-enrolment • Assist the HR team with onboarding, recruitment admin, right-to-work checks and general documentation • Support wider HR administrative tasks to ensure smooth HR operations
Essential Qualifications & Experience as a Payroll Coordinator / Payroll Administrator / Payroll Assistant:
Minimum 2 years’ experience within a payroll environment • Strong working knowledge of Microsoft Excel • Experience with payroll software (IRIS Cascade desirable but not essential) • Solid understanding of UK payroll legislation and HMRC requirements
Personal Specification:
Exceptional attention to detail with the ability to identify errors • Highly organised with the ability to work to deadlines • Strong communication skills and ability to manage multiple tasks • Reliable, proactive and eager to learn • Strong problem-solving skills • Ambition to progress within payroll/HR, including further qualifications
If you're an accurate, dependable payroll professional looking for a supportive environment that encourages growth and progression, we’d love to hear from you; APPLY TODAY and take the next step in your payroll career.
I’m Fiona McSheffrey, a specialist recruiter in the Construction and Modular Building Supply sector at E3 Recruitment. I work in partnership with leading companies across the UK and internationally, connecting high-calibre professionals with roles offering genuine long-term development.
If you’d like more information about this opportunity or wish to have a confidential discussion about your next career move; please contact me directly at E3 Recruitment on 01484 645 269 or 07563 394 529.
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Are you looking for a flexible part-time role within a supportive, well-established organisation? We’re recruiting an Administrator for a respected commercial organisation who works with clients in construction, housing, education and commercial fit-out.You’ll join a small, friendly office team, providing essential day-to-day support across a varied workload, ideal for someone who enjoys multitasking, communicating with different people and helping to keep operations running smoothly.In the Administrator role, you will be:
Handling general administrative duties including typing, filing, data entry and document preparationManaging incoming calls, emails and client enquiries in a professional and helpful mannerLiaising with suppliers, contractors and clients to support ongoing projectsAssisting with health and safety administration, including maintaining records and supporting site-related documentationHelping to coordinate and track site risk assessments, training records and compliance paperworkProviding wider office support as needed to ensure efficient daily operations
To be considered for the Administrator role, you will need:
Strong organisational skills with excellent attention to detailA friendly, confident communicator who can build positive working relationshipsAbility to multitask and manage a varied workloadExperience within a construction or building-related role is desirable, but full training and support will be offered.Confident using a range of IT systems and software, including MS office.
This is a permanent opportunity offering consistent morning hours, making it an excellent fit for someone looking for work–life balance or seeking a role that fits around other commitments. You’ll be based in modern offices in Abergele and will receive an hourly rate of around £12.50, depending on experience.....Read more...
Warranty Administrator – Bicester - Recruiting now through Centric TalentThis role is offered on a 'temp to perm' basis.Centric Talent is delighted to be recruiting for a skilled Warranty Administrator to join our client’s busy air operations centre based in Bicester.Our client is a global leader in supply chain solutions, connecting people, products, and providers across more than 170 countries. With over 110,000 employees working across 1,300 sites, they are well on their way to achieving their vision of becoming a Top 5 global 3PL provider.They believe that people are the foundation of their success and are committed to empowering their diverse, global team to deliver value through innovative logistics and transport solutions — spanning contract logistics, air, ocean, ground, and finished vehicle transport.About the Role As a Warranty Administrator, you will provide a professional and first class administrative service to the Operational team. Responsible for the administering and processing of allwarranty claims in accordance with internal and external policies and procedures. Maintaining data integrity of key processes and databases.Role and ResponsibilitiesManage and co-ordinate all claims and debts received ensuring they are processed within set lead-times.Inputting of warranty claims via internal and external systemsAll warranty claims submitted in line with KPI’s.All displaced items returned within set time frame.Ensure completion of ad-hoc administration duties within the Technical / Bodyshop administration team.Responsible for blocking of vehicles dependant on recall type.Organization process with internal departments of any warranty damage issues.Production of accurate submissions for authorisation.Raising of job cards for Technical and Bodyshop teams, ensuring auditable guidelines are followed and achieved.Maintenance and up keep of manual log for all claims submitted.Completion of required reports within tight deadlines.All manual and electronic filling are kept up to date and in line with 5’s standards.Review and improve processes to develop efficiencies.Ad-hoc duties as and when required from time to time by your line manager.If you feel you have the relevantr experience then we'd love to hear from you, apply today!....Read more...
Duties will include, but will not be limited to:
· Greet and assist patients in person and over the phone.
· Handle appointments, prescriptions, and patient record updates.
· Support the practice team with admin tasks such as filing, scanning, and data entry.
· Maintain confidentiality and patient welfare at all times.
· Use EMIS and other IT systems to manage patient information.
· Promote effective communication between staff, patients, and external healthcare teams.
· Provide cover and support for colleagues during absences.
· Participate in staff meetings, training, and ongoing professional development.
Uphold equality, diversity, and health & safety policiesTraining:Level 3 Business Administrator apprenticeship standard, including Functional Skills in English and maths if requiredTraining Outcome:On successful completion of the Apprenticeship, progression would be into roles such as Medical Receptionist, Administrator, or potential Practice Management.Employer Description:All of the staff who work here are part of the health care team working for your benefit, but some staff are employees of the Walsall Community Health Trust and are attached to the Practice to provide additional local services. St. Peter’s Surgery has been recognised as an Investor in People and is a GP Registrar training practice. The Doctors work as an unlimited Partnership to provide General Medical Services and enhanced services.Working Hours :Monday: 13:30 -18:30
Tuesday: 10:00 - 18:30 (30 min unpaid lunch)
Wednesday: Apprenticeship day (flexible timings on this day)
Thursday: 13:30 - 18:30
Friday: 08:00 – 18:30 (30 mins unpaid lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Your roles and responsiblities will include;
• As first point of contact within the service, to ensure that telephone calls and visits from service users, outside agencies and CGL staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary.• To ensure effective processing of correspondence/ data entry as required.• To take minutes at team and other meetings.• To collate, monitor and report data/information & statistics as required.• To maintain and assist with the setting up of a general filing system within the project.• To monitor and order office stationery/requirements.• To maintain and balance local petty cash systems under the direction of the Senior Administrator.• To carry out photocopying as required.• To ensure that admin, record-keeping and communication within the project are maintained.• To undertake prescription administration duties as required• To coordinate operational requirements of the project base & Senior Management as required, e.g. room bookings, travel arrangements, etcTraining:Business Administrator Apprenticeship L3 including Functional Skills in Maths and English
Your operational sites will include; Change Grow Live, 1st and 2nd Floor, 20 Manchester Road, Huddersfield, HD1 3HJ, and Change Grow Live, 3 Wellington Street, Dewsbury, WF13 1LY.Training Outcome:On going training and development.Employer Description:CGL is a health and social care charity working with individuals, families and communities across England and Wales that are affected by drugs, alcohol, crime, homelessness, domestic abuse, and antisocial behaviour. Their projects, delivered in communities and prisons, encourage and empower people to regain control of their lives and motivate them to tackle their problems.Working Hours :Monday - Friday 9:00 am-5:00 pm.Skills: Communication skills,Attention to detail,Problem solving skills,Team working....Read more...
Helpdesk Administrator – Leading Facilities Management CompanyLocation: HertfordshireSalary: £30,000 per annumEmployment: Full-time, PermanentAgency Advert Are you an organised, proactive, and customer-focused professional looking to take the next step in your career? Our client, a highly respected and fast-growing facilities management company based in Hertfordshire, is seeking a confident Helpdesk Administrator to join their friendly and supportive team. Key ResponsibilitiesAct as the first point of contact for incoming queries via phone and emailLog and manage maintenance requests, ensuring timely allocation to engineersMonitor job progress and update clients and internal teams accordinglyCoordinate planned and reactive works, ensuring all documentation is accurateMaintain databases, reports, and service recordsProvide exceptional customer service at all timesAbout YouPrevious experience in a helpdesk, facilities, or administration roleStrong communication skills with the ability to multitask effectivelyExcellent attention to detail and a proactive approach to problem solvingConfident using IT systems, including CRM or CAFM platformsAble to thrive in a fast-paced environment and work well under pressureWhat’s on OfferCompetitive salary of £30,000Supportive team environment and opportunities for developmentA chance to join a leading organisation within the FM sectorIf you’re enthusiastic, organised, and ready to make a positive impact, we’d love to hear from you. To apply, please submit your CV online, or contract Stacey at CBW Staffing Solutions for more information!....Read more...
HR AdministratorSalary £27,000 dependent on skills and experienceOffice based CF72 (moving to Cowbridge CF71 end 2025) potential for some hybrid workingFull-time 40 hours per weekAre you a detail-oriented HR Administrator with a passion for people and processes? Do you want to join a growing national business who are a UK leader in water efficiency and demand management, providing services to the major water companies and their customers? Aqualogic is looking for an enthusiastic HR Administrator to join our Support Services team. Reporting to the Head of People, you’ll play a key role in ensuring our HR operations run smoothly and our employees have a positive experience from day one.What You’ll Be Doing
Supporting recruitment and onboarding: posting jobs, scheduling interviews, preparing contracts, and coordinating inductions.Maintaining accurate HR records and ensuring GDPR compliance.Acting as the first point of contact for HR queries via our Helpdesk.Coordinating training and tracking completion.Assisting with employee benefits, probation reviews, and contractual changes.Supporting HR projects such as TUPE transfers and system improvements.
What We’re Looking ForEssential:
Strong administrative skills and attention to detail.Excellent written and verbal communication.Ability to manage multiple tasks and prioritise effectively.Proficiency in Microsoft Office (Word, Excel, Outlook, SharePoint).Previous experience in an office administration role.Previous HR or office administration experience.
Desirable:
Experience with HR systems (e.g., Zoho People).Understanding of HR processes and employment legislation.CIPD Level 3 qualification or working towards it.
Why Join Us?
Work with a nationally respected team driving sustainability and innovation.Be part of a company that values education, engagement, and continuous improvement.Enjoy a supportive culture with opportunities for professional growth.Be part of a growing business.
Interested? If you feel that you possess the relevant skills and experience, then please send your cv by return. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Processing purchase invoices, sales invoices and credit notes
Maintaining accurate records in accounting/ERP systems
Supporting VAT, payroll and audit preparation
Handling customer and supplier queries professionally
Maintaining filing systems (digital and physical)
Managing office supplies, documentation and contracts
Assisting with HR administration (starter packs, holidays, records)
Supporting directors with reporting and data collation
Maintaining GDPR-compliant data handling
Monitoring email inboxes and actioning accordingly
Picking, Packing, dispatching
Training:
Business Administrator Level 3
Maths / English functional skills (if required)
No day release, qualification to be completed within the apprentice work place
Training Outcome:potential for long term employment, and also further opportunities down the line as the business grows (progression opportunities) Employer Description:Sterling Separation Ltd is a privately owned company based in Cannock, Staffordshire, providing condensate management and air treatment products to compressed air sales & service companies globally.Working Hours :Monday - Friday 8:30am - 5pm
30 min breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Customer Service Support: Respond to phone calls, emails, and online enquiries from members of the public, professionals, and partner organisations in a polite, professional, and helpful manner. You’ll assist with the first point of contact, helping to offer reassurance and signposting to the right support if necessary.
Appointment Coordination: Help clients book in for support sessions and ensure schedules are kept up-to-date. You’ll use electronic systems to manage bookings and support the wider team in keeping records accurate and confidential.
Special Projects: Assist with the planning and implementation of targeted service projects within the Gloucestershire community, tasked to us by key stakeholders within the county.
Interpreting/Presenting Data: Reviewing derived data from the service to identify trends, interpret service performance, and relay the findings back to the service to facilitate improvements.
Data Entry/Record Management: Update client information in our digital systems, assist with preparing reports, and make sure key information is filed and shared in line with data protection requirements.
Team Support: Assist with internal meetings, promotional campaigns, and community outreach events. You might help create flyers, manage social media posts, or gather feedback from service users to help improve what we do.Training:Business Administrator Level 3 Apprenticeship Standard.
Whilst the majority of training will take place at the employers' premises, there will be occasional attendance required at Cirencester College.Training Outcome:Administrator Role (FTE or PTE).
Operations Aide (FTE or PTE).Employer Description:As healthcare and education professionals, we had first-hand experience of public services that had failed people, people who needed them most and we believed that we could provide a different, more flexible approach. We wanted to combine our expertise and experiences of the social and economic problems that held people back and find a way to support and empower people to live healthier, better lives whatever their background.
Eradicating health inequalities is crucial to our vision. It requires a holistic approach, empowering individuals to become active participants in their health. At ABL health we achieve this by providing access to education, resources, and support that enable people to make informed choices about their health and well-being. We also strive to create a healthy environment that supports positive behaviour change, reducing barriers to accessing healthcare services. Working together we believe we can provide everyone with the opportunity to achieve A Better Life.Working Hours :Monday to Friday (one day per week for apprenticeships).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Sending and responding to emails
Completing sales and purchases
Answering the telephone
Stock takes of goods in and out
Office maintenance and team meetings minute
Support smooth new transitions and growth
Training:Level 3 Business Administrator apprenticeship standard, including:
Knowledge, Skills & Behaviours
End-Point Assessment
Training Outcome:
Possibility of a full-time position upon successful completion of the apprenticeship
Employer Description:Ultrasonic Cleaning Systems are leading British designers and manufacturers of ultrasonic cleaners and cleaning equipment. We have over 35 years of experience and supply industry throughout both the UK and Europe. Our products have applications in dozens of sectors including industrial, medical and commercial.Working Hours :Monday to Friday,9am to 5pmSkills: Communication skills,IT skills,Organisation skills,Administrative skills....Read more...
Assist with day-to-day administrative tasks such as filing, data entry, and document management
Handle incoming calls, emails, and correspondence professionally and promptly
Schedule meetings, prepare agendas, and take minutes when required
Maintain accurate records and update internal systems
Provide excellent customer service to internal and external stakeholders
Ensure compliance with company policies and confidentiality standards
Training:Business Administrator Level 3.
The apprentice will attend online live workshops each week through Oxford Professional Education.Training Outcome:Development within the organisation.Employer Description:We are a leading dance qualifications body and membership association for professional dance teachers with over 5000 members in 57 countries.Working Hours :Monday - Friday 9 am - 5 pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
Department administration, booking jobs and managing engineers
Support to managing director assisting in ISO administration
Support to the helpdesk supervisor and processing of work to engineers
Support to the company secretary in various duties
Training:Business Administrator Level 3.Training Outcome:Full-time position available.Employer Description:Founded in 1975, Universal Security Group is an independent security system installer. Being a national company we provide a wide range of high quality doors, security systems Access control and locksmithing service for residential and commercial premises. Universal Door Tech is the main business and we supply and fit Commercial fire doors and roller shutters.Working Hours :Monday to Friday 8:30am - 5:30pm
1-hour lunch breakSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience,Willingness to learn....Read more...
Tudor Employment Agency are currently seeking a highly organised and proactive Weighbridge Administrator to work for our client based in Sheffield.The ideal candidate will be responsible for general admin duties including maintaining records, coordinating meetings, and ensuring efficient communication across departments. This role is crucial to the smooth functioning of the organisation and offers opportunities for professional development in a dynamic environment.Rate of pay: £12.25 per hourHours of work: Monday to Friday - 07.30am - 4pmKey Responsibilities for the Weighbridge Administrator:
Answering and recording all inbound calls and emails - ensuring resolutions are arranged and communicated effectivelyAlways putting customers first and finding personalised solutions to meet their needsBuilding strong relationships with both internal and external customers to ensure we deliver the best serviceConstantly seeking ways to improve the customer experience and resolve any challenges they may faceKeeping up-to-date records and adhering to data protection regulations to ensure customer confidentialitySupporting the business by promoting products and services to our customersEmbracing a curious and proactive attitude to continuously develop knowledge and skillsWorking collaboratively with other teams to deliver timely resolutions for customersAchieving targeted growth and provide exceptional service
Key Skills for the Weighbridge Administrator:
Proven ability to put the customer first, whether it's face to face or on the phoneAn ability to take the time to truly listen to customers and understand their needs, ensuring effective communicationEnjoy working as part of a team and thrive under pressure, with a flexible and can-do approachUse strong planning and organisational skills to deliver excellent serviceShow great interpersonal skills and pay attention to detail in everything we doBe proactive, adaptable, and always willing to go the extra mile for our customersHave a passion for personal and professional growth, and a commitment to exceeding expectationsBe open to a broad range of activities and able to adapt to changing business needsGood attention to detail, speed of typing, and a friendly telephone manner are essentialA basic understanding of business finance and customer profitability is importantBe proficient in using Google Office Applications and able to learn new systems quicklyTake initiative and have a genuine interest in going above and beyond for customersPossess relevant qualifications such as NVQ Level 2 in Customer Services and at least 5GCSEs grade C or above including Maths and English
In order to be considered for the Weighbridge Administrator vacancy or for further information please contact our Commercial team on 01922 725445 extension 1003 or 1004 or submit your CV to commerical@tudoremployment.co.uk, quoting ref TEAVEOWEIAD/41Applicants can also register online by clicking the link – https://tinyurl.com/ONLINECOMTEMP1For information on all of our roles, please refer to www.tudoremployment.co.uk.#TeamTudor await your call!....Read more...
Key Responsibilities:
Provide administrative support, including handling correspondence, filing, and data entry
Answer and direct phone calls, emails, and other enquiries professionally
Assist in the organisation of meetings, preparing agendas, minutes, and required documentation
Support with document management, including updating spreadsheets, databases, and company records
Help maintain office supplies and equipment inventories
Contribute to customer service by responding to enquiries and providing information as needed
Assist with business processes and associated finance administration, such as processing customer orders, sales and purchase invoices, and organising and monitoring shipping arrangements
Learn and apply business systems and software, including Microsoft Office and internal company platforms
Ensure all work complies with confidentiality and data protection policies
Training:Business Administrator Level 3 Apprenticeship Standard:
This is a work based programme which means that predominantly, your learning will take place on the site of your employment and within your contracted working hours
We host supporting workshops regularly throughout the apprenticeship which you will attend in person at our designated training site
These workshops are carefully designed to support the learning required throughout the apprenticeship programme
You will attend monthly online tutorials and have regular visits with your training specialist in your place of work
We also offer 4 trips across the academic year, which have a direct relationship to the topic covered within the apprenticeship
These trips are a great way to experience different business models and to work with other apprentices, sharing good practice along the way
You will work with expert assessors to develop new knowledge, skills and behaviours within the profession
You will experience a blended learning model
You will gather learning evidence, journals and off-the-job records using your e-portfolio
At the end of the planned learning period, it will be agreed by all parties that you are ready to enter 'Gateway' and for your End Point Assessment to be arranged
Training Outcome:Training and Development:
As part of your apprenticeship, you will work towards a Level 3 Business Administrator qualification
You will receive structured training and mentoring to help you develop skills in communication, organisation, problem-solving, and professional business practices
We hope that you'll want to continue learning and stay with us upon completion
Employer Description:Established in 2016, Test All Water are widely recognised as one of the UK's leading retailers of water testing equipment, with a customer base stretching across the UK, Europe and beyond.
Due to rapid expansion of our online business and the sales platforms we operate through, a vacancy for a Business Administrator has arisen based at our Head Office in Mansfield, with the aim of providing a range of business support services as we continue to develop our markets and the range of products and services we offer.
We are looking for a highly motivated individual who will receive the training and support necessary to become a confident and competent administrator, but also opportunities for exposure to all aspects of this busy online retail environmentWorking Hours :Monday to Friday 9:00am- 5:00pm. There may also be occasional opportunities for additional Saturday work (remunerated). Half an hour for lunch.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Positive attitude,Good interpersonal skills,Time management skills,Confident using computers,Use of Microsoft packages,Able to work independently,Professional and reliable....Read more...
An exciting opportunity has arisen for a Customer Service Coordinator to join a reputable company in the calibration industry. This permanent role offers salary range of £25,000 - £30,000 (DOE) and benefits.
As a Customer Service Coordinator, you will play a vital role in delivering reliable and proactive support, forming an integral part of the organisation's customer-focused strategy.
You will be responsible for:
* Deliver high-quality customer service with empathy and professionalism.
* Develop strong internal relationships across admin and operational teams.
* Manage customer queries efficiently and in a well-organised manner.
* Liaise with clients and team members to clarify requirements and prepare accurate technical quotations.
* Act as the primary contact for customer communication via phone and email.
* Maintain up-to-date and accurate order information within internal systems.
* Adhere to procedures aligned with ISO17025 and ISO9001 quality standards.
* Conduct initial contract reviews and quality checks on incoming work orders.
* Identify and escalate customer complaints appropriately to support swift resolution.
* Assist the logistics function in coordinating timely deliveries.
What we are looking for:
* Previously worked as a Customer Service Coordinator, Customer Support Coordinator, Customer Service Executive, Customer Support Executive, Client Services Coordinator, Customer Relations Coordinator, Customer Service Administrator, Client Support Administrator, Customer Care Coordinator, Customer Service Advisor or in a similar role.
* Possess customer service experience, preferably in a technical environment.
* Skilled in Microsoft 365 apps, especially Outlook.
* Customer-focused with excellent communication skills.
Ready to take on this exciting challenge? Apply today and become a part of our clients success story!
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Daily tasks/responsibilities will vary but will include the following;
Handling phone calls, emails and customer enquiries
Scheduling jobs and updating our project management systems
Preparing and sending quotes, invoices and purchase orders
Maintaining accurate records and filing systems
Assisting with stock control and supplier communications
Helping with marketing admin (social media posts, website updates)
Providing general support to the operations team and management
Training:Your training plan;
Full Business Administrator Level 3 Standard
On-the-job training to support role development
Off-the-job training to support qualification requirements
Employer to offer dedicated training time to support off-the-job training requirements
Functional skills support - maths/English - if required
Training Outcome:
Clear pathway to a permanent role with pay progression after completion of apprenticeship
Opportunities to learn about the electrical/construction industry
Employer Description:Dowrick Electrical Limited is a forward thinking, family run, electrical contracting business serving Cornwall and beyond. We work on everything from small domestic jobs to large commercial projects, with a strong reputation for quality, reliability and excellent customer service.
We're proud of our friendly, supportive team culture - and we invest in our people to help them growWorking Hours :Monday - Friday 8.30am - 5pm - with 1 hour for lunch. working times to be confirmed at interviewSkills: Communication skills,IT skills,Organisation skills,Team working,Positive attitude,Willingness to learn....Read more...
You will learn how to:
Serve as the first point of contact for all technical queries globally, ensuring swift and efficient resolution of issues
Manage the ticketing system, prioritising requests and escalating complex problems to the relevant senior team members
Provision and de-provision user accounts across various systems, managing access controls and permissions with a focus on 'least privilege'
Assist in the routine maintenance and monitoring of network, server, and cloud infrastructure
Conduct regular vulnerability assessments and system patching to ensure all devices and software are secure and up to date
Actively support the Incident Response process by investigating security alerts and applying essential security controls, such as anti-malware and firewall policies
Help to enforce internal IT policies and procedures, contributing to a strong culture of IT governance
Assist in documenting and auditing technical processes to ensure adherence to international and regional regulations (e.g., GDPR, ISO27001)
Contribute to the creation and maintenance of knowledge base articles and training materials for end-users
Training:Information Communications Technician Level 3.Training Outcome:Successful apprentices may progress into roles such as 1st Line Support Engineer, Field Engineer, or Systems Administrator, depending on performance and qualifications achieved.Employer Description:ASM unlocks your hidden potential. Whether that be from making savings on your tail spend, uncovering new opportunities or introducing you to the latest technology, ASM can be the vehicle that drives your business forward.Working Hours :Monday - Friday 9am - 5:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working....Read more...
Managing incoming emails, responding where appropriate, and directing messages to relevant team members.
Organising, updating, and maintaining digital and physical documents to ensure accurate record-keeping.
Updating and supporting the maintenance of our till and procurement systems, including inputting data and checking for errors.
Assisting with general office administration tasks such as filing, scheduling, and updating internal logs.
Training:Work based training will take place onsite at the Stourport Manor Hotel and once a month at Worcester Campus.Training Outcome:Upon successful completion of the apprenticeship, the apprentice may have the opportunity to progress into a permanent full-time administrative position within the business.
Potential roles include Hotel Office Administrator, Reservations & Administration Assistant, Operations Support Assistant, or Procurement & Systems Coordinator.
As the business continues to grow, there may also be opportunities to develop into roles supporting HR administration, finance support, or operations management.
We aim to retain motivated staff and help them build long-term careers within the hospitality sector.Employer Description:Stourport Manor Hotel is a welcoming and historic hotel set in the Worcestershire countryside, offering quality accommodation, dining, and leisure facilities. We provide a warm and friendly environment for guests, with a strong focus on excellent customer service and creating memorable experiences. We host a wide range of events including weddings, conferences, à la carte dining, buffets, BBQs, and private functions, providing a versatile and dynamic setting for both guests and staff.Working Hours :Weekdays, 9am-5pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working....Read more...
Sales Support AdministratorCompetitive salary dependent on experienceLocation: Flaxton, York (new offices opening soon)Hours: Monday to Friday, 9:00am-5:00pmAbout usCharters-Reid are one of the leading Chartered Surveyors in York and across the region. We pride ourselves on making buying property simple and delivering an exceptional customer experience through our friendly office team and expert surveyors.The roleWe are looking for an organised and enthusiastic Sales Support Administrator to join our team. You will be the first point of contact for customers, managing enquiries, bookings and day-to-day administration to ensure everything runs smoothly. Working closely with our surveyors and admin team, you will help maintain our reputation for great service and attention to detail.Key Responsibilities
Handle customer calls and emails, providing information and booking surveysManage the full booking process using our internal systemsSupport with diary management and general office administrationResolve customer queries quickly and professionallyMaintain accurate records and promote our services where appropriate
About you
Office or sales administration experience (property industry experience a bonus)Confident communicator with a friendly, professional mannerStrong organisational and multitasking skillsProficient in Microsoft OfficeA team player with a flexible, positive attitude
What we offer
Competitive salary (DOE)25 days holiday plus bank holidaysCompany pension schemeFree onsite parkingSupportive and friendly working environment
If you are proactive, people-focused, and enjoy variety in your day, we’d love to hear from you! Apply now with your updated CV.Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Basic administration duties
Updating production planning boards
1st line support for the systems team by answering project queries both internally and externally
Processing customer data ensuring its suitability for the required process
Processing candidate information to ensure suitability for the project
Building and proofing electoral projects on the Online Voting Platform
Setting customer communications in the email distribution software
Supporting the team in delivery of live meeting events
Training:Business Administrator Level 3.Training Outcome:Upon successful completion of the apprenticeship, there may be an opportunity to transition into a permanent role.Employer Description:Print Image Network is a leading provider of print management solutions, serving both private and public sector clients. Our commitment to excellence has been recognised by being awarded 2025 customer services team of the year by Print Week, whilst also being highly commended in the 2025 company of the year category.Working Hours :Monday - Friday, 08:30 - 17:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills....Read more...
Allocating purchase invoices to jobs
Raising invoices and credits
Sending invoices to customer
Requesting and completing purchase orders
Operating 2 different internal computer systems
Updating contract notes with invoice details
Answering incoming calls and transferring calls to the relevant staff members
Sending copy invoices and statements to customers that request them
Scanning & digital filing
Updating customer account information
Organising deliveries received to the office
Training:This apprenticeship is delivered as a weekly day release at our site in Stratford, E15.
Level 3 Business Administrator Apprenticeship Standard
Knowledge, Skills and Behaviour
Training Outcome:There is an opportunity to secure a permanent position after successfully completing the apprenticeship.Employer Description:Commercial Electrical Compliance: Electrical testing, remedials, installs and breakdowns.Working Hours :Monday-Friday 08:30-17:00 with 1 hour lunch break.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative....Read more...
Provide on-site and remote technical support to staff across UK offices
Delivery and installation of end-user hardware
Perform upgrades and updates to existing hardware and software platforms
Provisioning of new network services and software applications
Diagnosing and resolving both hardware and software based technical issues
Pro-actively engage in rolling out patches and security updates
Maintain essential security related records used throughout the business
Documenting and distributing how-to guides and technical documentation
Work with senior engineers on projects and support requests
Escalating priority issues to senior team members
Training:Information Communications Technician Level 3.Training Outcome:Successful apprentices may progress into roles such as 1st Line Support Engineer, Field Engineer, or Systems Administrator, depending on performance and qualifications achieved.Employer Description:Billington Holdings PLC is a UK based group of companies focused on its structural steel & engineering activities throughout the UK and European markets.Working Hours :Monday to Friday, working hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working....Read more...
Handling incoming phone calls, emails, and customer enquiries
Update and maintain all driver tablets
Monitor and report on all Cameramatic vehicle cameras
Preparing documents, reports, delivery notes, and internal communications
Updating systems and databases with accurate information
Supporting HR, finance, and operational departments with admin tasks
Assisting with filing, data entry, and record keeping
Liaising with drivers, customers, and internal teams
Training:Training for this apprenticeship will take place at Petroc College in Barnstaple, 1 day per week.Training Outcome:Opportunities for progression within the company after completion.Employer Description:Evans Transport is a long-established, family-run logistics and transport company committed to delivering reliable, efficient, and professional services across the UK. We are now seeking a dedicated and enthusiastic Business Administrator Apprentice to join our Bideford office and develop valuable skills within a fast-paced, supportive workplace.Working Hours :Monday–Friday working hours (8am–4pm) supporting work-life balance.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Logical,Team working....Read more...
Your apprenticeship will include:
Induction & Onboarding: Learn company structure, complete mandatory training, and develop basic admin skills
Manufacturing Insight: Understand shopfloor processes and how they link to commercial operations
Administrative Foundations: Master ERP systems, document management, and business communication
Procurement Fundamentals: Engage with suppliers, assist with quote analysis, and learn cost awareness
Intermediate Responsibilities: Manage office supply ordering, support supplier onboarding, and identify process improvements
Training:
Business Administrator Level 3 Apprenticeship Standard
1 day per month to take place at Northampton College
Training Outcome:
To be discussed with employer
Employer Description:Established over 50 years ago, this family-owned company is a world-class provider of sheet metal fabrication, precision-machined components, and mechanical assemblies.
Join a dynamic and growing organisation committed to excellence in manufacturing and procurement. We value innovation, teamwork, and continuous improvement, and we’re looking for an enthusiastic apprentice to support our commercial and procurement functions.Working Hours :Monday - Friday, 08:30 - 17:00Skills: Communication skills,IT skills,Organisation skills,Administrative skills,Team working,Initiative....Read more...
