Your purpose will be to provide administrative support to the Practice to ensure that the relationships between their clients can be optimised and assist with the daily operation of the office.
Key duties and responsibilities:
Deal effectively with queries from clients and other parties through effective communication;
Prepare meeting preparation documentation to ensure advisers are prepared for all client meetings.
Ensure that files are complete with all required Anti-Money Laundering documentation and client records are created on the relevant systems.
Order report documentation required (CGT reports, Investor Returns, Wealth Accounts).
Complete simple bond calculations for withdrawals.
Prepare and send Letters of Authority to clients for signing and ensuring they are forwarded onto the relevant providers.
Chasing third parties for relevant information.
Provide administrative support to the Practice.
Answering the office phone line and taking detailed messages if required.
Collecting post, scanning and filing.
Monitoring the practice inbox.
Sending out client gifts (birthday, Christmas).
Withdrawals (ISAs, UTs, IBs).
Special requirements: Complete Gold PSS accreditation within 6 months. Training:The Financial Services Administrator apprenticeship is ideal for learners beginning an entry level role in the financial sector.
As an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths.
Key Learning Outcomes:
A broad understanding of the financial services sector
An understanding of the role of the appropriate regulatory bodies
The importance of relationship building with clients and colleagues
Understanding of processes and procedures relevant to the role
How to develop commercial awareness
Building skills and capabilities within an organisation
Professional Qualifications:
R01 - awarded by The Chartered Insurance Institute (CII)
Completion of R01 will provide a solid foundation for the learner and can lead on to progression to study in other areas.
To help prepare the apprentice for the professional qualification, Apprentices are provided with Simply Academy’s qualification resource package, alongside a structured study plan supported by a series of live revision sessions with our qualified tutors.Training Outcome:There are opportunities for progression at Royston Fox Associates and this will be discussed throughout apprenticeship. Employer Description:Royston Fox Associates is an Appointed Representative of St. James's Place. We are a Wealth Management organisation who deliver one to one financial advice on a variety of Investment products and put our client's at the heart of everything we do. Understanding clients' personal and business objectives to deliver financial advice that is right for each individual.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Creative,Initiative,Patience,Positive attitude....Read more...
What will I be doing?
The responsibility to deliver accurate contract information to ensure all services are accurately set up on internal billing systems
To support in maintaining and competing works orders within our customer portals where required
To support on providing engineering data such as reports, meeting minutes and other copy documents for compliance
Be responsible for the Team admin requirements – Planning tasks, asset movements, training bookings, tracking budgets, purchase orders, stock audits, closing work orders on CMMS.
Carry out filing, scanning and general organisational tasks for the team
What are the requirements/qualifications?
Ideally the job holder will have some previous administration experience and must be computer literate; able to use databases and Microsoft Office to at least an intermediate level.
GCSE maths and English Language at Grade C/4 or above.
Excellent communication and listening skills.
They will be required to complete tasks to deadlines in a busy environment and have excellent organisational skills
Some experience of problem solving and dealing with internal and external stakeholders helpfully and courteously would also be advantageous
Work well as part of a team but can also work on their own using their own initiative
Working across various sites to support the full contract - so reasonable travel will be required
You will require a driving license due to travel between sites
Training:Business Administrator Level 3 Apprenticeship Standard:
This is a workbase apprenticeship and you will be trained and supported in the workplace
You will have a number of mentor's at each site and you will be supported a qualified trainer at Skillcert throughout your journey
Training Outcome:
For the right candidate and on successful completion of your Apprenticeship, there may be the opportunity to secure a full time role with Suez
There may also in the future be the opportunity to build your career within Suez and possibly go into managament
Employer Description:At Suez, we’re committed to making our world a more sustainable place – a highly complex challenge. That’s why we need diverse and inspirational individuals to help us move forward. If you’re ready to shape the future, collaborate, and drive positive change, we want you on our team. Join us to unleash your talent and help us achieve our shared goals.
A greener, more environmentally-friendly UK is possible – and we’re making it happenWorking Hours :Monday - Friday, 8.00am - 4.30pm - however working times can be discussed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB: The Sales Coordinator (Prebuck) performs support duties critical to the sales process for Prebuck and related products. Responsibilities include but are not limited to ensuring data integrity, setting up new customers, preparing regular reports and dashboards, supporting SalesForce.com (acting as a system administrator as required), assisting with freight and logistics, coordinating estimates, preparing job quotes, following-up on orders and providing support for production schedules.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform general administration and coordination activities for the sales and plant operations teams as well as product management, marketing and other departments in support of revenue generation projects and initiatives. This may include but not be limited to fielding and directing incoming phone calls to the appropriate subject matter expert, developing presentations, scheduling site visits or deliveries, following up on open issues, approving invoices or expenses, coordinating local events, approving invoices or expenses, resolving interdepartmental issues, etc. Coordinate day-to-day activities with production, estimators, sales, and customers. Collaborate with customer service on custom order entries and assist with customer sign-off/approvals as needed. Prepare sales and freight quotes. Schedule and coordinate product deliveries to project sites including the procurement of shipping and logistics services. Schedule field technical resources and communicate site schedules with customer as necessary. Perform new customer set-ups and maintain accurate customer data in related systems. Act as a designated power user for SalesForce.com. Leverage related SAP functions for procurement, sales, KPIs, customer details, etc. Provide regular reporting of critical information utilizing SAP, Salesforce.com, and other relevant internal/external systems platforms (i.e. sales reports, opportunity pipeline charts, etc.) Coordinate production based on project wins, ensuring orders are scheduled and shipped in accordance with customer expectations. Maintain inventory levels and procure raw materials to ensure adequate inventory. Update the Resource Center with new account requests; order approvals; product literature, apparel and promotional items; TremBox presentations, product catalogs, etc. as needed.
EDUCATION REQUIREMENT:
Associates degree or equivalent from two-year college or technical school required, Bachelors degree preferred.
EXPERIENCE REQUIREMENT:
Minimum two years' experience in an administrative support role, project coordination, or similar capacity
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
Excellent interpersonal and communication skills required (written and verbal). Strong organization skills with the ability to multitask and prioritize work to complete assignments in a timely, accurate manner. Ability to thrive in a fast-paced work environment with changing priorities and to work as a team. Advanced proficiency using SAP, SalesForce.com, Modus, and database management experience preferred. Advanced proficiency using MS Office (Outlook, Word, Excel, PowerPoint). SharePoint experience preferred. Excellent customer service skills including the ability to interact effectively with individuals at all levels of the organization.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, talk, hear, and lift up to 25 lbs. occasionally.
ADDITIONAL INFORMATION: This position will work out of our Grand Rapids, MI manufacturing facility.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally ranges between $52,960 and $66,200 . This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online!....Read more...
Planning & Purchasing Administrator – Leigh – Earn £12.98 to £14.42 per hour – Full Time - Immediate Start – Apply Now!Assist Resourcing are looking for Planning & Purchasing Administrators in Leigh to work with our client, who are a plastic products supplier in Leigh. Employee Benefits: Competitive Earnings: £12.98 to £14.42 per hourMonthly Site bonus (up to 5%)Company BonusExcellent Facilities: Comfortable break areasCasual DressFree, secure car parkingProfessional Development:On-going trainingFree upskilling opportunitiesAs well as offering a good work life balance, a welcoming team and Christmas shut down. Our client really do offer it all! Roles & Responsibilities:Purchasing and Planning activities:On receipt of sales orders from sales office - establish whether raw materials are on site and available to manufacture the jobDetermine most appropriate & efficient production line to plan the workFeed delivery date information back to Sales OfficeOrder any required raw materials, taking care to use correct supplier, pricing, volumes, and month of requirement.Regularly consult with production, technical and sales, to ensure that material is run to standard and on time.Stock checking on a monthly basis, receiving quantity data from warehouse, and cross checking that all items are present and correct.Any anomalies to be investigated, and the system to be updated where appropriate.Always maintaining standard raw material stock levels on site.To be able to cover other areas such as releasing sales ordersInteraction with key suppliers to discuss supply performance, pricing, volumes etc.Ad-hoc dutied include Accounts Data entry:Dealing with purchase invoices, accurately correlating invoices with goods in delivery notes, establishing the correct item and quantity has been received, and that the price is correct on the invoice to purchase order that was raisedInputting this into the accounting software, via the ERPCredit control – recording receipts from customers and allocating to the correct customer account. Maintaining records and chasing customers for overdue amountsMaintain and update company in-house databases and systems.Dealing with and responding to emailsInvoicing and dealing with queriesThe role will involve interaction with Production, Laboratory, Sales Office & Accounts / Finance. From the initial order phase through to delivery to customers and invoicing. Working Hours: You will be available to work Monday to Friday, 09:00 to 17:00. About you: To be considered for this role, you will be required to have 12 months experience in a similar role. You must be able to demonstrate experience in Customer Service, have good computer skills and have an excellent attention to detail. You will be positive, proactive and have a flexible approach to work. You will be a UK resident and will be able to travel to and from the site for your shift. We are unable to assist with VISA applications and cannot assist with relocation. Interested?If you are looking for a new opportunity, why not click to apply today?....Read more...
Onboarding:
To administer the background screening process and to liaise with new joiners regarding the onboarding process, progress and agreed start dates
To ensure IT equipment is set up and ready for the new joiner’s first day
To add new joiners to all people team systems
To carry out new joiner inductions
Offboarding:
To process leavers, including drafting resignation acknowledgement and leaver letters
To administer the exit interview process on the people team system
Employee Relations:
To administer and monitor the probation process
To draft variation to terms and conditions of employment letters, for example salary, job title or team change
To be the first line of response for people team queries, escalating to team members as required
Systems and Management Information:
To be responsible for the people team inbox, escalating emails to team members as required
To be an administrator of the people team system and provide support and training to employees on using the system
To maintain the employee folders on the people team shared drive; ensuring they are kept up to date
Recruitment and selection:
To support hiring managers by posting job adverts to Downing’s LinkedIn page and website, and collating responses
To provide administrative support to the candidate testing process
To support work experience and intern onboarding processes
Talent Development:
To manage incoming training requests from employees; ensuring approvals are in place before training is booked
To keep the learning and development tracker UpToDate
To book sessions and facilities for group training sessions
General:
To support the wider people team in project work
To act as an ambassador for Downing’s values, and to always behave in a respectful and professional manner
Training:As a HR Support Apprentice with BPP, you will complete the HR Support Level 3 Advanced Apprenticeship, which is aligned with the Chartered Institute of Personnel and Development (CIPD). Upon completion you will be awarded the CIPD Foundation Certificate, and you will be able to apply for Membership of CIPD.
The apprenticeship will be delivered through a blend of live online learning, pre-recorded lectures, and face to face inductions and masterclasses.Training Outcome:The Downing People Team is a small team, which means we work very closely together and share knowledge. The People Operations Assistant will be a key member of the team and will be exposed to the full lifecycle of the HR agenda. This is a great opportunity to become a well-rounded HR professional. Further opportunities within Downing will be dependent upon team structure and available roles at the relevant time. The opportunity to study for the Level 5 apprentice will be considered.Employer Description:Downing is dedicated to delivering investments that matter – for our economy, our health, our society, our local communities and our environment.
For over 35 years, our highly experienced team and our entrepreneurial spirit has driven us to seek out long-term and unique opportunities that solve challenges faced by investors, companies and society.
From our headquarters in the City of London, and from offices in Cardiff, Glasgow, Helsinki and Stockholm, we structure and manage innovative investments that meet specific investor needs and look to the future with conviction. Our 200-plus employees drive our vision of long-term value creation, which we achieve by being bold, straightforward and ambitious.
Guided by these principles we have a broad range of investment opportunities. Our private market offerings include renewable energy infrastructure, private equity and private credit. In public markets, we have a boutique of specialist fund managers that provide a distinctive suite of investment mandates.
As a certified B Corp, we take our responsibilities, to our investors, our stakeholders and society, seriously. We invest for return while always considering our impact on the world.
Diversity is important to us, and we see the benefits that having a team with a range of backgrounds and perspectives can bring. We are bold and ambitious, straightforward and we support each other. These core values are vital to everything we do – from the businesses we invest in, to the people we hire.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Initiative,Proficient in Word and Excel,Experience in customer service,Flexibility,Process Orientated....Read more...
The responsibilities of the role are to support and engage and communicate with different departments in the company as well as interacting with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas.
Duties to include:
The role will cover all manner of administrative duties including general admin, word processing and filing, photocopying, faxing and shredding as well as dealing with telephone enquiries.
You will develop the skills and knowledge to aid staff and internal/external customers in a polite and efficient manner.
You will also use the company’s bespoke software and have the responsibility of dealing with invoices.
You will assist in the day-to-day work of the administration department, including responding to customer’s requests, updating systems, and maintaining accurate records.
As the Business Administration Apprentice, you will undertake and successfully complete a Business Administration programme within an agreed timeline.
Training:Training is delivered in the workplace with visits from S&B Automotive Academy's Business Account Manager both face-to-face and over the phone. The Account Manager will also offer support, advice and guidance by monitoring progress through the use of get to gateway which both employer and the apprentice will have access to.Training Outcome:As a company we are committed to providing development and training opportunities to our employees. An apprenticeship is the grounding for your future development and there are lots of opportunities to develop your career.Employer Description:Avalon Motor Company is a family business, established in 1987; we have been servicing the community of Somerset to the highest standards of customer care for over 30 years. We are situated only minutes away from the world-famous Glastonbury Tor, on the Wells road.
We aim to bring you the best selection of used cars possible alongside the very best in customer service. With many happy customers each month, take a moment to read some of our latest five-star reviews.
Whatever the type of car that you are looking for, we are here to help. Used SUV? No problem, used hatchback? We’ve got you covered. With a large selection of quality used cars at any one time, we are proud of the choice we have at our used car dealership in Glastonbury and we are certain that you’ll find the car that you are looking for with us.
From the moment a vehicle arrives with us to the moment it leaves, attention to detail and unrivalled customer service is paramount for us. We treat our customers how we would expect to be treated ourselves. From servicing and MOTs, to car sales, whatever your requirements, please don’t hesitate to contact us.
We stock a cross-section of used vehicles, including used Citroens, BMW, Mercedes, Ford, Kia, Vauxhall, VW, Volvo, Renault, Peugeot, Skoda, and Nissan to name but a few. With prices to suit every budget, and finance packages to make your new purchase affordable, we consider ourselves a ‘one-stop’ buying experience.
We’re proud of our reputation and we work hard to ensure, you, our customers are 100% happy with your purchase. If you’re looking for your next car, let us help you.Working Hours :Monday - Friday, 08:00 - 17:00.
1 hour lunch break.Skills: Attention to detail,Problem solving skills,Logical,Team working,Initiative....Read more...
Throughout the apprenticeship, you’ll work at our Support Office within the Customer Success Team, where you will learn to:
Contribute to a wide-reaching review process, identifying and suggesting business improvements, streamlining operations across a large national company
Understand key business systems and databases, learning to create and manage reports, build dashboards, and maintain high-quality digital data to support Sales, Marketing and Customer Service teams
Use the CRM platform, Salesforce, to effectively to manage workflows, report on business metrics and customise reports
Develop your technical skills to contribute to the business digital transformation project
Build project management skills, learning to manage small-scale projects and helping with planning, setting timelines, tracking progress and reporting outcomes
Understand and use project management tools and methodologies
Identify potential inefficiencies and suggest improvements, learning root cause analysis methods and Lean Principles
Build an understanding of the principles of continuous improvement, participating in developing new ideas for process optimisation
Become an ambassador for our “Customer First” culture, resolving any issues quickly and keeping your colleagues and customers informed, so they feel truly valued
Manage multiple tasks and deadlines as part of a varied workday in a fast-paced operational environment
Training:You will complete a level 3 Business Administrator Apprenticeship Standard. This programme will be delivered using a combination of:
Workplace experience to gain practical skills
Guidance and training from an experienced workplace mentor
Industry-recognised training leading to an apprenticeship qualification. You will attend training workshops both online and in person. These will take place within the workplace and at other training locations
On successful completion of the level 3 apprenticeship, there will be an opportunity to continue your development and progress to a level 4 qualification
Training Outcome:On successful completion of the level 3 apprenticeship, there will be an opportunity to continue your development and progress to a level 4 qualification. This would support the opportunity to progress to a Customer Success Analyst role.Employer Description:Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is. Our people are at the heart of our values and they’re our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team-mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect. Your health, safety and wellbeing is really important to us. We’re raising awareness and providing support through initiatives such as our mental health awareness campaign and first-aider programme. You’ll also be able to access a 24-7 employee assistance helpline, counselling services and financial wellbeing support.Working Hours :In agreement with the manager, but Monday–Friday between the hours of 8.00am - 5.30pm e.g., 8.00am - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
The team in Gloucester are a close-knit team that take pride in their ability to deliver a first-class service to our customers. Here at PIB we strive to create an environment which is great for our people. We want our people to enjoy coming to work, and to feel they can make a difference. We believe in treating our people well and showing them that they are what makes a company great.
Our office is based in the centre of Gloucester overlooking the historic quays and is accessible by car or bus. For those looking to travel by car, we have car parking.
This role will be in our Customer Service team and alongside your Apprenticeship will on a daily basis talk to our customers on the phone, by email, and through Live Chat, making sure they always have a great experience with us. You will also be studying towards a Business Administration Apprentice.
Duties:
Talk to customers on the phone, by email, and through Live Chat to help them buy, keep, or change their insurance policies
Give customers clear and honest information about our products so they can choose what’s best for them
Work towards goals set by your manager, such as how many sales you make or how happy customers are with your help
Make sure every customer has a good experience when they contact us
Always treat customers with respect and fairness
Keep learning new things and complete any required training for your job
Help create a positive and friendly atmosphere in your team.
Learn about our products and systems by taking part in regular training
Follow all company rules and laws and tell your manager if you notice anything wrong
Be able to work well on your own and with your team
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
Potential for a full-time role on completion
Employer Description:Where Ambition Meets Opportunity! PIB Group is a dynamic and fast-growing insurance company. Our Apprenticeship scheme offering ambitious individuals the chance to kick start careers. We’re all about big ideas, bold moves, and building something amazing together.
As part of PIB Group, you’ll join a supportive and innovative environment where learning and development are at the heart of everything we do. Our Early in Careers Apprentice scheme is designed to provide hands-on experience, industry-recognised qualifications, and mentorship from experienced professionals in your chosen area. You’ll gain valuable insights into the insurance industry and the different supporting departments such as Data, ESG, Finance, HR/People…… the list goes on! As a PIB Apprentice you will develop essential skills, and be part of a team that values collaboration, creativity, and excellence.
Here at PIB, your ideas matter, your expertise is celebrated, and you’ll have the freedom to push boundaries and make a real impact. Since our journey began in 2015. We’re creating a home for Europe’s top insurance innovators, where ambition, innovation, and teamwork come together to shape the future of the industry, why not become part of our future and apply for one of our exciting Apprenticeships!
As well as our competitive salary a PIB Apprenticeship also offers a completion bonus, wardrobe allowance and many other exciting benefits! Why not look at our Apprenticeship website to see them all in more detail.Working Hours :Monday to Friday. Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Effective personal planning,Accuracy,Microsoft Office Suite,An appetite to learn,An inquisitive nature,Willingness to ask questions....Read more...
Permanent, full-time leadership opportunityProvide clinical governance and manage the delivery of high-quality clinical servicesLive the coastal dream in Australia’s sunniest capital Where you’ll be working You will be working within an Integrated Child and Youth Mental Health Service that is nationally recognised as a leader in paediatric healthcare, education and research. This health service provides a comprehensive, recovery-orientated mental healthcare service that aims to improve the mental health and wellbeing of children and young people, as well as their carer networks. The health service combines hospital and community-based facilities to provide consultation, assessment, and treatment of children and young people experiencing serious and complex mental health disorders. As Medical Director of Child and Youth Mental Health Services, you will provide clinical governance and leadership in the provision of specialist child and adolescent psychiatry services in the areas of assessment, intervention, treatment planning and evaluation, service development and registrar training. You will provide clinical governance for a variety of departments and services, including acute inpatient services at the 359-bed children’s hospital, the Community Statewide Adolescent Extended Treatment Service, Specialist and Community Teams, Forensic Programs, Early Intervention, Eating Disorders Programs, and the Queensland Centre for Perinatal and Infant Mental Health. In addition, the Professor of Child Psychiatry, and Consultants working across the Registrar Training Unit and Institute of Urban Indigenous Health also report up to the Medical Director CYMHS. You will have the opportunity to lead the implementation of effective performance appraisal and medical staff development systems, while working collaboratively with the Divisional Director on the development of multidisciplinary teams and promoting an environment of participation and collaboration for service improvements and innovations. You will also have the opportunity to support the Executive Director of Medical Services in the delivery of high quality medical administration services, and act as the Administrator of the Mental Health Act 2016 for this health service. Where you’ll be living You will be living on the southern side of Queensland’s capital, a premier lifestyle and cultural destination. Nestled along the famous Brisbane River, this region boasts sunshine all year-round, world-class museums and galleries, friendly communities, and a catalogue of pristine beaches that attract tourists from all over the world. Here, you’ll find a laid-back, greener, more sustainable way of life, with wide open spaces, parklands, and scenic natural landscapes in every direction. Residents here enjoy a lower cost of living, a more affordable housing market, and a full calendar of community events. You’ll have easy access to enviable locations that attract millions of visitors per year, like Moreton Island, the Redlands Coast, and D'Aguilar National Park. The airport is only a 20-minute drive away, offering daily national and international flights. Salary information Medical Directors can expect a total remuneration package of up to $480,675, plus super, plus benefits and incentives. Requirements Fellowship of the Royal Australian and New Zealand College of Psychiatrists (FRANZCP), or equivalent. About us Elective Recruitment is a person-centred recruitment consultancy. Your career progression is just as important to us as your well-being and work-life balance. We are not just another recruitment company; we do things our way and we consult. We have a very clear vision: create great careers, better lifestyles, and add value - and we won’t stop until this is achieved. For access to Medical Director of Psychiatry jobs in Queensland join our network today. For a confidential discussion contact the Elective Recruitment Team at +61 2 9137 4300, or apply now!....Read more...
Sales Operations ExecutiveLocation: Wilmslow, Cheshire (Hybrid)Working Hours: 8:30 am – 5:00 pm
We are Citation. We are far from your average service provider. Our colleagues bring their brilliant selves to work every day and we create an environment where they can shine. We have been proudly delivering valuable HR and Health and Safety services to SMEs across the UK for over 20 years. Passionate about service, we’re on a mission to revolutionise our colleagues’ and clients’ experience by employing brilliant people who are experts at what they do and smile whilst they are doing it.
The Citation Group is looking for a detail-oriented and proactive Sales Operations Executive to join our fast-paced and growing Contact Centre team. This is a fantastic opportunity to play a key role in supporting our internal finance operations as we continue our exciting international growth journey.
We’re looking for someone with excellent organisational skills and a collaborative approach to working across teams. If you thrive in a dynamic environment and enjoy being part of a business that makes a real impact, we’d love to hear from you.
The role:• Review recorded customer calls to assess the quality of appointments booked, ensuring they meet business standards and criteria.• Share selected call recordings with colleagues to support training, feedback, and continuous improvement initiatives.• Manage the administration and allocation of inbound leads to the appropriate teams or individuals.• Answer inbound customer calls, providing a professional and helpful first point of contact.• Handle appointment cancellations efficiently, updating systems and communicating changes as needed.
Requirements:About you:• Confident and proactive, with a positive, can-do attitude.• Quick to pick up the phone and handle challenges head-on.• Strong listener with great attention to detail.• Eager to learn and excel.• Sales or contact centre background is a bonus.• Organised, reliable, and comfortable with admin tasks.• Understands the value of great customer service.• A team player who communicates clearly and works well with others.
Why join us?If you're looking for your next opportunity to grow, have an eye for detail, and enjoy being the person who keeps things on track behind the scenes – this could be the perfect role for you!
As our new Call Quality & Support Administrator, you'll join a vibrant, fast-paced team that values collaboration, energy, and great conversations. In this role, you'll help ensure our appointments meet high standards, support lead management, and keep daily operations running smoothly.
In return, you’ll get full training, ongoing support, and access to great benefits as part of the Citation Group. Whether you're taking your first step into a quality or admin role, or building on experience in a sales or customer service environment, this is a brilliant place to learn, grow, and make a real impact.
Here’s a taste of the perks we roll out for our extraordinary team members:
25 Days of Holiday: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.
Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
Post-Wedding Bliss: Newlyweds, we’ve got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.
Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.
Why not come and join our growing team now?
Hit Apply now to forward your CV.....Read more...
Customer Interaction:
Handle requests from customers and business partners in a multi-channel customer contact center environment.
Develop and maintain knowledge of products, services, and systems as required.
Develop strong, long-term relationships with customers to fully understand their needs.
Provide proactive service to customers.
Learn to communicate effectively with customers regarding orders, inquiries, and technical support.
Develop skills in handling customer feedback and resolving issues.
Sales and Relationship Management:
Learn to build and maintain strong relationships with existing customers.
Assist in managing key accounts and ensuring customer satisfaction.
Support activities to re-engage lapsed customers.
Learn how to support contract renewals.
Identify sales opportunities for referral to the sales team.
Learn to qualify leads generated through marketing and other channels.
Assist in nurturing leads through email, online interactions, and telephone communication.
Learn to fully understand the opportunity behind RFQ's.
Order and Quote Processing:
Learn to process incoming orders accurately and efficiently using SAP/AS400 & Salesforce.
Assist in managing customer inquiries and providing technical or product support.
Develop the ability to build both simple & complex quotes for specialized gas mixtures.
Internal Collaboration:
Includes order queries and internal communication with all teams (production, material control, shipping, quality, and sales).
Work closely with marketing, product development, and customer service teams.
Work closely with the R&A external Market Specialists.
Learn to communicate effectively with internal partners to ensure seamless sales processes.
Learn to forward leads to the correct market unit within SFDC. Learn how to utilise digital tools to improve cross-market unit collaboration.
Performance and Reporting:
Manages work within a KPI / target framework to optimize customer experience and productivity.
Learn how to accurately report on internal sales KPIs.
Assist in the preparation of sales reports.Market Awareness:
Begin to understand the competitive landscape and customer needs within the R&A market.
Begin to understand the importance of Air Liquide's position vs competitors.CRM and Digital Tools:
Become profi cient in using Salesforce and other digital tools for customer management and reporting.
Learn to track customer interactions and maintain accurate records.
Professional Development:
Participate in training and development programs to enhance sales, technical, and professional skills.
Work closely with a dedicated mentor to receive guidance and support.
Work towards achieving the apprenticeship qualifi cation.
Provides rapid resolution of issues and assesses when a contact requires escalation or referral to an expert.
Positively infl uence change to optimize business efficiency.
Willingness to contribute to business improvement initiatives.
Support for colleagues.
Training:
The successful apprentice will complete a full Level 3 Business Administrator Apprenticeship Standard.
The 20% off the job training will be delivered by Birmingham Metropolitan College on a flexible day release delivery model.
Training Outcome:Potential for full time employment and further training / progression for the right candidate.Employer Description:A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 75 countries with approximately 66,400 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide’s scientific territory and have been at the core of the company’s activities since its creation in 1902.Working Hours :Monday to Friday - working hours to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Determination,Proactive,Resilient,Being receptive to feedback....Read more...
Sales Operations ExecutiveLocation: Wilmslow, Cheshire (Hybrid)Working Hours: 8:30 am – 5:00 pm
We are Citation. We are far from your average service provider. Our colleagues bring their brilliant selves to work every day and we create an environment where they can shine. We have been proudly delivering valuable HR and Health and Safety services to SMEs across the UK for over 20 years. Passionate about service, we’re on a mission to revolutionise our colleagues’ and clients’ experience by employing brilliant people who are experts at what they do and smile whilst they are doing it.
The Citation Group is looking for a detail-oriented and proactive Sales Operations Executive to join our fast-paced and growing Contact Centre team. This is a fantastic opportunity to play a key role in supporting our internal finance operations as we continue our exciting international growth journey.
We’re looking for someone with excellent organisational skills and a collaborative approach to working across teams. If you thrive in a dynamic environment and enjoy being part of a business that makes a real impact, we’d love to hear from you.
The role:• Review recorded customer calls to assess the quality of appointments booked, ensuring they meet business standards and criteria.• Share selected call recordings with colleagues to support training, feedback, and continuous improvement initiatives.• Manage the administration and allocation of inbound leads to the appropriate teams or individuals.• Answer inbound customer calls, providing a professional and helpful first point of contact.• Handle appointment cancellations efficiently, updating systems and communicating changes as needed.
Requirements:About you:• Confident and proactive, with a positive, can-do attitude.• Quick to pick up the phone and handle challenges head-on.• Strong listener with great attention to detail.• Eager to learn and excel.• Sales or contact centre background is a bonus.• Organised, reliable, and comfortable with admin tasks.• Understands the value of great customer service.• A team player who communicates clearly and works well with others.
Why join us?If you're looking for your next opportunity to grow, have an eye for detail, and enjoy being the person who keeps things on track behind the scenes – this could be the perfect role for you!
As our new Call Quality & Support Administrator, you'll join a vibrant, fast-paced team that values collaboration, energy, and great conversations. In this role, you'll help ensure our appointments meet high standards, support lead management, and keep daily operations running smoothly.
In return, you’ll get full training, ongoing support, and access to great benefits as part of the Citation Group. Whether you're taking your first step into a quality or admin role, or building on experience in a sales or customer service environment, this is a brilliant place to learn, grow, and make a real impact.
Here’s a taste of the perks we roll out for our extraordinary team members:
25 Days of Holiday: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.
Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
Post-Wedding Bliss: Newlyweds, we’ve got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.
Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.
Why not come and join our growing team now?
Hit Apply now to forward your CV.....Read more...
If you have strong interpersonal skills and you are keen to work in a school environment, then we want to hear from you. The successful candidate will become part of a supportive, committed and experienced team where professional development and career progression is encouraged. The successful candidate will be central to a new initiative being launched in April 25.
Like us, you will be dynamic, creative and hardworking. You will have a strong desire to positively impact upon students’ learning either directly or indirectly.
You will be responsible for undertaking administrative, and organisational processes within the school under the guidance of senior staff. This role will involve maintenance and monitoring of information, and producing reports as required to support the school management process.
Duties include:
Undertake typing, word processing and other ICT based tasks including the production of letters, reports, schedules etc.
Undertaking reception duties, answering telephone and face to face enquiries and signing visitors in and out
Organising and providing clerical support, e.g. photocopying, filing, emailing, completing routine forms and responding to routine and complex correspondence
Maintaining manual and computerised records and/or management information systems
Organising events, school trips, visits by the school nurse, photographer, linked schools, parents etc.
Taking notes at meetings and circulate to attendees e.g. staff meetings
Analysing and evaluating data/information and produce reports/information as required
Sorting and distributing the internal and external mail
Collating registers and the completion of various returns as required by the local authority, DfE and partners e.g. staff attendance, supply data, aspects of Census, etc.
Managing the administration of school lettings and other uses of school premises
Assisting with pupil first aid/welfare duties, looking after sick pupils, liaising with parents/carers and/or staff etc.
Organising cover for absent staff under the direction of the Director of Finance and Resources
Participating and assisting in the organisation/completion of examination invigilation as and when required
Collect and accurately record all money for trips, events and college activities
Prepare internal and external suspension documentation and record this information in the Management Information System
Recording events in line with School Suspensions and Permanent Exclusions Guidance from DfE.
To assist in training and developing skills of other support staff where appropriate
Undertaking personal development through training and other learning activities as required
Attending and participating in meetings as required
Being aware of and complying with policies relating to child protection, health and safety, security, confidentiality and data protection, reporting concerns as appropriate
Being aware of and supporting difference to help ensure everyone else has equal access to the facilities and feels valued, respecting their social, cultural, linguistic, religious and ethnic background
Training:
Business Administrator, Level 3
Fortnightly attendance at Riverside College, Widnes.
Training Outcome:The Apprentice will be able to apply for any suitable roles which arise within the organisation. Employer Description:Saints Peter and Paul Catholic High School in Widnes (or ‘P and P’ as it’s known locally) is one of the highest attaining secondary schools in the borough of Halton. A popular choice of high school for families across Widnes, Runcorn, and the surrounding areas of Liverpool and Warrington, we are committed to delivering our vision of creating an inclusive community of excellence and opportunity. In July 2022, we were delighted to be once again awarded ‘Good’ status by Ofsted. During this inspection, we received exceptional praise over the quality of teaching in our school, the pastoral support we provide to our children, and our ambitious subject curriculum.Working Hours :This role is term time only.
The Apprentice will work Monday to Friday 08:00 to 16:00, with one day each fortnight spent in College.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Initiative,Follows instructions,Accurately follows procedures,Able to prioritise effectively,Able to meet deadlines,Polite and tactful,Accurate data input,Team work,Give advice within guidelines,Oral and written communication,Reliable,Proactive attitude,Adaptable,Trustworthy and discreet,Patient and calm,Willing to learn....Read more...
Duties & Responsibilities:
To provide support and assistance to the Learning and Development function in a wide range of administrative duties
To assist with all course administration, including monitoring training and compliance data, liaising with staff to book them onto training, maintaining training databases, and compiling reports
To assist with booking Amore staff on training courses, dealing with L&D queries by phone, e-mail and face to face
To assist with the administration of Amore’s e-learning platform including updating staff training records on our internal systems
To assist with pre-course administration including the collating and printing of L&D materials, processing bookings, issuing joining instructions and pre-course information to delegates, providing pre-course customer service to delegates and trainers and assisting with organising in-house training courses
Excellent knowledge of Excel to gather, analyse or present information
Providing administrative support for the evaluation of L&D activity
Your Responsibilities During your Apprenticeship:
Attending all on the job training and providing proof of your recorded hours
Completing all your learning activities, assignments and exams
Taking part in regular progress reviews with your employer and training provider at least every 12-weeks
Agreeing with your employer and training provider when you’re ready to take an end-point assessment
Knowing you’ll be assessed by an end-point assessment organisation (EPAO) at the end of your apprenticeship
Letting your employer know in advance if you can’t work
Letting your training provider know in advance if you aren’t able to attend OTJ training
Talking with your employer or training provider about any feedback, concerns or complaints you have
Qualifications, Skills and Experience:
You will need the following qualifications and experience:
Ideally be educated to GCSE or A level
Numerate
Good working knowledge of Microsoft Office packages (Word, PowerPoint, Excel)
Key personal skills:
The list of responsibilities above is not exhaustive; the role will appeal to those who are organised and who enjoy working within a team but are self-motivated and driven to be able to use their own initiative.
Proactive and eager to learn
Strong organisational skills
Time management skills
Able to work to deadlines
Drive and commitment to results
Strong verbal and written communication skills including excellent telephone manner
Equality and Diversity:
It is the responsibility of the post holder to promote equality and diversity as part of their role.
The post holder will undertake their duties in full accordance with the Amore’s policies and procedures relating to equal opportunity and diversity.
Health and Safety:
To promote health, safety and welfare
To undertake their duties and responsibilities in full accordance with the Amore’s Health and Safety Policy and Procedures
Training:Business Administrator Level 3.
Training delivery is remote, based on a blended model of one-to-one sessions, group sessions, webinars, online courses, video, and additional support as required.
The role is fully office based located at Evan House, Sutton Quays Business Park, Sutton Weaver, WA7 3EH. This is where the training will take place.
The apprentice will meet the tutor every 3-4 weeks on Teams but would be able to contact the tutor for any support in between the meet ups.Training Outcome:If the applicant excels in the apprenticeship and during this time highlights that they have the right skills set, knowledge and attitudes and values to show that they would be an asset for the organisation, then there may be the opportunity of a full-time position within the organisation, though this will be assessed and evaluated throughout the apprenticeship and the organisations business needs to warrant if a full-time position is required.Employer Description:Amore Complex Care provide CQC regulated activities to supported living services to adults and children with a range of complex needs. This includes mental health needs, autism, challenging and emotional behaviours, acquired brain injuries and learning disabilities.Working Hours :Monday to Friday 8:00am - 4:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
The key duties of this post will generally include:
Inputting orders and processing invoices for our 5 primary schools
Liaising with suppliers for order updates
Work to weekly deadlines for supplier payment processing
Support with any purchasing queries from staff
Support with credit control
Assistance with the year-end process
Assist and support the finance team
Answer and direct phone calls, taking messages to ensure an ongoing provision of a high quality service
Ad-Hoc duties as and when required
Such other responsibilities commensurate to the post
General
To participate in the performance and development review process, taking personal responsibility for identification of learning, development and training opportunities in discussion with line manager.
To comply with individual responsibilities, in accordance with the role, for health & safety in the workplace.
Ensure that all duties and services provided are in accordance with the Trust’s Equal Opportunities Policy.
The Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share in this commitment.
The duties above are neither exclusive nor exhaustive and the post holder may be required by the CEO to carry out appropriate duties within the context of the job, skills and grade.
These duties may be varied to meet the changing demands of the Trust at the reasonable discretion of the Chief Executive Officer.
This job description does not form part of the conditions of employment: it describes the way in which the post holder is expected and required to perform.
Where the postholder is disabled, every effort will be made to supply all necessary aids, adaptations or equipment to allow them to carry out all the duties of the job. If, however, a certain task proves to be unachievable, job redesign will be fully considered.Training:During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as project management, systems & processes, business structures and so much more.
You will undertake the ground-breaking Professional Apprenticeships Business Administrator Level 3 qualification. Professional Apprenticeships hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021. They also boast the highest Ofsted rating, which only a select few training providers in the region have.
The programme is designed to mould you into a high-level, all-rounded business professional. You will learn in detail about business communication, organisation, managing change, problem solving & much more.
These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.Training Outcome:There can be exciting career progression oportunities for the right candidate.Employer Description:Based in the heart of East Manchester, we are an ambitious and inclusive Multi Academy Trust. Just like the city we are proud to call home, we do things differently and we are looking for innovators and change-makers to join us on our mission as we look to grow our family.
Safeguarding Children
WOT is committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Conditions of Service
Governed by the National Agreement on Pay and Conditions of Service, supplemented by local conditions as agreed by the Trust.
Special Conditions of Service
Because of the nature of the post, candidates are not entitled to withhold information regarding convictions by virtue of the Rehabilitation of Offenders Act 1974 (Exemptions) Order 1975 as amended. Candidates are required to give details of any convictions and are expected to disclose such information at the appointment interview.
Because this post allows substantial access to children, candidates are required to comply with departmental procedures in relation to Police checks. If candidates are successful in their application, prior to taking up post they will be required to give written permission to the Department to ascertain details from the Metropolitan Police regarding any convictions against them and, as appropriate the nature of such convictions.
This role is covered under part 7 of the Immigration Act 2016 and therefore the ability to speak fluent spoken English is an essential requirement for this role.
Equal Opportunities
The postholder will be expected to carry out all duties in the context of and in compliance with the Trust Equalities policies.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental....Read more...
About YouDo you enjoy juggling different tasks and priorities?Do you have the focus to complete tasks to deadlines, and have an eye for detail?Do you want a job that lets you to work flexibly?If so, read on......We are looking for someone who is organised and loves working with numbers. You will have good communication skills - both written and verbal - and enjoy working closely with other people as part of a busy team.To be successful, you’ll have excellent attention to detail and a good understanding of Microsoft Office systems. We deal with a large amount of sensitive data and information, so confidentiality is really important to our team, it’s important you understand how to handle sensitive information with care. Having an organised and logical approach to work is essential, as these are the qualities that enable us deliver on our objective of providing the best possible service to all our internal customers.You will have GCSEs at Grade C/4 and above in English and Maths, and preferably have had previous experience working within a Finance team. About The RoleAs a Finance Administrator at the Mining Remediation Authority, you will be part of the Finance team that provides a professional service to all departments. The Finance team plays an important role supporting the organisation to spend wisely and deliver value for money.This is a varied role which will give you plenty of opportunity to learn about working in a team and will develop your skills and knowledge. This role supports a number of different activities across the busy finance team and will include processing supplier invoices, expense claims and the Corporate Credit Card (GPC). You will also have the opportunity to get involved in a range of ad hoc tasks.We don’t expect candidates to meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! To find out more about the role, take a look at the job description. Role location: Hybrid working (on average 2 days working out of our Mansfield office) Schedule:Application closing date: 15th June 2025Sifting date: W/C 16th June 2025Interviews: W/C 23rd June 2025(If you are unavailable on these interview dates, please make us aware and we will look at alternative dates)Security:Successful candidates must pass basic security checks and will be subject to UK Immigration requirements.About Mining Remediation AuthorityOur benefits:
A cutting-edge pension scheme with an impressive employer contribution rate of approximately 28.97%.Experience our values-based recognition scheme that celebrates your contributions.Flexibility in working patterns, whether it's full-time, part-time, or compressed hours.Embrace flexible working arrangements tailored to your needs.Enjoy a generous holiday allowance of 27.5 days annually, plus the flexibility to add 6 extra days to that, alongside 8 public holidays.Benefit from a comprehensive parental leave policy with 26 weeks of full pay (subject to eligibility).Get support to further your professional qualifications and payment for one annual professional subscription.Access a free, confidential Employee Assistance Programme to support your well-being.Unlock exclusive employee discountsEnsure your well-being with an annual health check and receive £15 monthly towards well-being activities.Enjoy the convenience of on-site free parking, along with complimentary tea, coffee, and soft drinks at our Mansfield office.Working with us:We offer different ways to work flexibly, and the following types of flexibility are usually possible: job share, flexible hours, working from home for part of the week and compressed hours. Please feel free to talk about what flexibility means to you at your interview.With a genuine commitment to flexible working, we believe that work life balance is incredibly important.Who we are:Here at the Mining Remediation Authority, we really are a great team to work with. We’re united in our passion and commitment to make a better future for people and the environment in mining areas.We carry out a wide variety of essential services from responding to coal mining hazards, to keeping everyone and everything safe from mine water pollution.We are excited about what our future holds. Our work is helping to develop a new sustainable source of renewable energy for the UK. By harnessing the energy from mine water heat, we hope to play a key role towards helping the UK to meet net-zero emissions by 2050.We truly are a supportive organisation where we all live and breathe our values. We are inclusive, trusted and progressive in everything that we do.Equality, Diversity and Inclusion: As part of our commitment to increasing the diversity of our workforce, we provide a guaranteed interview to applicants who meet the minimum selection criteria who are disabled or from a minority ethnic community.We want to recruit you based on your skills and experience, and not the colour of your skin, where you come from, or who you share your life with. What’s important is that you can carry out your role effectively. That’s why, when you submit your application to us, we remove all your personal data before the hiring manager reviews your details. If you are successful and you join us, you can be confident that this is because we trust that you will be successful and can make a difference. By continuing to improve our diversity, we continue to improve our knowledge and innovation and live our values of being trusted, inclusive and progressive. If you have the skills and experience that we are looking for, but you require an alternative application form or other reasonable adjustments to apply, let us know. You can get in touch by email at recruitment@coal.gov.uk or give us a call on 01623 637000....Read more...
