As an Administration Apprentice, you’ll be part of our Business Support community, playing a critical role in ensuring that the day-to-day operations of our business are efficient and effective.
On this 2-year apprenticeship, you'll provide support across various departments, developing skills like customer service, diary management, document control, and event coordination.
Throughout your apprenticeship, you could be involved in projects like designing marketing materials for careers events or researching and collating information for internal use. You'll also work on team projects to build your communication, problem-solving and project management capabilities.
Training:
During your first year, you'll complete three 4-month placements in different areas to gain broad experience. In your second year, you'll embark on a 12-month placement in an agreed business area, to expand your skills and define your career path.
Training Outcome:By the end of your apprenticeship, you’ll be ready to take on roles such as Personal Assistant, Document Controller, Project Administrator and more.
Upon programme completion, you can expect to earn a competitive salary exceeding £25,000.
You may also have the opportunity to undertake higher-level qualifications to further your career within Babcock across a variety of roles and functions.
The administration skills you gain could take you anywhere in the business. Some of our apprentices are now in positions such as Business Change Manager, Supply Chain Development Manager and Communications Business Partner.Employer Description:Babcock is an international defence, aerospace and security company operating in our focus countries of the UK, Australasia, Canada, France and South Africa, with exports to additional markets with potential to become focus countries. We meet our customers’ key requirements of affordability, availability, and capability by delivering engineering, support and critical systems to defence and civil markets.Working Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Administrative skills....Read more...
To provide direct administrative support to the Senior Administrator (Degree Apprenticeships) in specific admin (such as end point assessment arrangements and keeping apprenticerecords.
To provide administrative and organisational support to staff engaged in Business Development and Research as directed, including scheduling and servicing internal meetings which directly contribute to business or research development.
To ensure that valuable information provided about potential clients of business/research opportunities/publications are entered onto the correct systems. Completing related training asrequired.
Collating and issuing internal communications and social media posts for research and business development e.g. newsletters, emails, bulletins and other material promoting Business Development activity internally and externally and manage the Degree apprenticeships email inbox
Collation and publishing of staff/research profiles – external facing
Attending events to produce video and photographic materials for Research and Degree Apprenticeship social media posts
Attending events to produce video and photographic materials for Research and Degree Apprenticeship social media posts
Training:
You will spend one day a week focussing on your Apprenticeship portfolio and/or at College.
Training Outcome:
Opportunity to apply internally for a variety of roles within the University, depending on business need, at the end of your apprenticeship.
Employer Description:The University of Portsmouth is a dynamic and ambitious institution with a track record of success. One of only four universities in the south east of England to achieve a Gold rating in the Teaching Excellence Framework, it is also ranked 21st in the 2020 Guardian League Table University Guide, and 113th in the Times Higher Young University World Rankings.Working Hours :Monday- Thursday 8.30-5.15 with 1 hour 10 minute lunch break
Friday 8.30 - 4.15 with 1 hour 10 minute lunch break.
There may be a requirement to work outside of normal hours as necessary.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience....Read more...
You will be focussed on assisting clients with the claims process, maintaining communications and facilitating information between the client and insurer throughout the duration of the claim
Assisting clients with the claims process, maintaining communications and facilitating information between the client and insurer throughout the duration of the claim
Liaising with third party claims administrators and Insurers when claims process or bordereau issues arise and working with them and the team to come to an effective solution
Working within agreed parameters and processes, undertaking prompt and accurate processing of collections, fee payments and other relevant data/ information on company systems to support high levels of client service and enable effective completion of internal processes
Building and maintaining strong relationships with internal & external stakeholders to ensure service delivery meets expectations and compliance requirements
Creating, notifying & maintaining accurate and concise claim files on the Risk Serve system
Compiling loss runs/ claims experiences on request from internal placing teams or wholesale agents
Achieve all deadlines and targets
Any other duties, tasks and responsibilities that can reasonably be expected of you.Training:
Financial Services Administrator Level 3 Apprenticeship
Certificate in Insurance (Cert CII). (if applicable)
Level 2 Functional Skills in English and maths (if required)
Training will be via Davies, virtually. 6 hours per week off the job training
Training Outcome:
This role would help you build the foundations of a role in Claims within the insurance broking industry and would put you on the path to becoming a claims broker or claims advocate
Employer Description:Assured Partners London Ltd are an Insurance BrokerWorking Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Team working,Initiative,Patience....Read more...
Maintaining filing systems
Promotional activities including use website to maintain ISO 9001
Processing supplier invoices on SAGE
Organise UK and International logistics for customer orders and supplier deliveries
Generating monthly legislative reports i.e. customer statements
Complete monthly Bank reconciliation
Deal with general enquiries, request for information and data over the phone
Resolve administrative problems and enquiries
Raising customer orders on SAGE
Manage and prepare emails
Scanning documents
Input and extract information from Company computer system
Send out brochures to customers
Observe health and safety guidelines at all times
General housekeeping (e.g. keeping reception and waiting areas tidy)
Any other reasonable duties as necessary
Training:
You will towards the Business Administrator L3 standard
Full, on the job training will be provided by the employer
You will be assigned an assessor who will visit you within the workplace to help support you with the apprenticeship standard
You will only need to attend Bishop Auckland College to complete an initial assessment before starting your apprenticeship and for your end of unit tests in our online test centre at Bishop Auckland College
Training Outcome:
Employment pending a successful apprenticeship
Employer Description:CRD Devices Group are a small engineering and distribution company based in Shildon, Co Durham. We are a leading supplier of linear bearings, rail and actuators to customers in the UK and around the world. We are a small team of staff looking to expand and grow our office team to support our busy fast paced business.Working Hours :£247 and 38 hours per week Monday to Thursday
8.30am to 5pm
Friday
8.30am to 3pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Patience,Confidence on the phone....Read more...
To provide a front of office service to parents, children, visitors and staff alike, assisting with office duties commensurate within the school environment
This will require using the school’s IT systems, answering phones as well as supporting the Senior Leadership Team
To ensure the school office is kept tidy, organised and in good order at all times
Reception duties, answering routine telephone and face to face enquiries and signing in visitorssystems i.e. Arbor, School Census, online payment systems
Routine financial administration such as collection of dinner monies/school trips and clubs
Providing information and advice in relation to Free School Meals
To ensure the school newsletter is completed and issued on time.
To ensure the hot meals ordering and payment system is administered successfully
Communication with parents and other services - letters, emails, text messaging service
General clerical tasks, such as filing and photocopying
Support the administration of all pupilrelated tasks including registers, absences
FSM, holiday requests and collate information in preparation for School Census return
Training:
Business Administrator Level 3 Apprenticeship Standard
18 months duration
Once a month visits and reviews - onsite
Training Outcome:
There may be the potential for full-time employment upon successful completion of the apprenticeship, for the right candidate
There will also be support given if the successful candidate wanted to progress onto University or gain a full time B.A role after completing the apprenticeship
Employer Description:At Hyde Park Schools, we offer our pupils and staff the opportunity to be creative, innovative, and adventurous in their approach to learning and teaching. We use approaches and strategies that value effort, perseverance, co-operation, collaboration, problem-solving and leadership skills within an inclusive, happy, and stimulating learning environment.
We place learning at the centre of our school. We aim to encourage children in their strengths, whilst supporting them to embrace new challenges.
Our school philosophy is to provide our children with the best possible all-round education in a safe caring and loving environment. We aim to create a culture where thinking and learning flourish. We hope to lay good foundations for future learning so that our children can become full and active members of society.
We also believe that a close and trusting relationship between home and school, working together at all times to promote the aims and ethos of the school, is important to the success of our pupils and the school.Working Hours :Monday - Friday, 08:30 - 16:00
Actual times to be discussed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Job Description:
Our client, a global financial services firm, are looking for an experienced Fund Controller to join their London team on an initial 12 month contract basis. This is a great opportunity to support the team on a broad range of projects and new fund structures.
This role boasts a hybrid working model, with 3 days in the office.
Essential Skills/Experience:
Accounting Qualification ACA/ACCA/CIMA/ Equivalent.
Experience as a fund accounting / fund controller on Private Debt Funds.
Pre-existing knowledge of debt products.
Core Responsibilities:
Daily oversight of the funds including:
Ensuring the Funds are managed in accordance with Fund and company policies / procedures.
Implementation and oversight of the Fund’s hedging strategy.
Implementation and oversight of the Fund’s liquidity strategy.
Preparation of reports as required by the business for both the fund and the platform.
Maintaining the internal Fund / Platform dashboard and liquidity waterfall.
Support of the deal closing process including completion of pre-investment guideline checks and working closely with the deal team to ensure the deal closing process is completed appropriately.
Preparation and Review of Fund financials and NAV.
Assisting with reporting life cycle of the fund.
Preparation of internal fund performance pack to include:
Fund statistics & Analysis.
Performance KPI’s
Preparation / Collation of Investor Reporting.
Support with new products launches including:
Onboarding FX counterparties and negotiating ISDA documents.
Support with implementing new operating procedures if required and liaising with Fund Counsel and other advisors to do this.
Working closely with Fund Administrators to put in place operating models.
Incorporating new funds into existing controls and processes as required.
Support ongoing development of the reporting function, using automated system generated reports where possible, to meet investor and other stakeholder needs.
Support the implementation best working practices with the fund administrator. This will include:
Support with the implementation of effective Administrator Service level reviews.
Supporting automation and integration with company systems where possible.
Appropriate data capture and infrastructure to support detailed reporting and analysis.
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 15886
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDCAS....Read more...
Your duties will include;
Providing general administrative support such as photocopying, filing, emailing, completion of documentation, responding to routine correspondence
Maintaining manual and computerised records and/or management information systems
Assisting in producing journals/invoices for charges relating to commercial operations within Operational In-House Services
Taking minutes/notes at meetings and circulate to attendees
Sorting and distributing internal and external mail
Providing routine clerical support in relation to the production and distribution of work
Training:
Qualification - Level 3 Business Administrator
The training will be delivered at the workplace
Training Outcome:
Apprentice will receive on programme support from an Apprenticeship Officer and Careers, Information, Advice and Guidance support during the last 2 months of their Apprenticeship contract
Job seeking support is also included
Employer Description:Sefton Council is a local authority within the Liverpool City Region. Sefton is a diverse and exciting borough and is a great place to live and work. As an employer we can offer a diverse range of job roles across a variety of settings. We offer attractive conditions of service which allow for a good work life balance and invest in our staff through our learning and development programme. Inclusive Recruitment We are proud to be an organisation which embraces diversity and difference. We employ colleagues who each bring their own unique skills to deliver an excellent service to our customers. We always recruit the most talented people for any role, regardless of age, disability, gender identity, race, religion or belief, gender or sexual orientation. We aim to be reflective of the communities that we operate in. We promote diversity and encourage applicants from all backgrounds. Visit Inclusive Recruitment (sefton.gov.uk) for further information regarding the Council’s approach to Inclusive Recruitment. Equal Opportunities Please note that all disabled applicants who meet the essential criteria for these jobs (as given in the Person Specification) and who want to apply under the Disability Confident Scheme will be invited to interview.Working Hours :Monday- Friday
8.00am- 4.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Patience....Read more...
We are seeking an Apprentice Office Administrator to join our team in managing daily administrative tasks.
The ideal candidate will have strong organisational skills and be willing to learn. telephone: 01872 305500 email : apprenticeships@truro-penwith.ac.uk
Duties:
Perform clerical duties, including filing, answering phone calls, responding to emails, and preparing documents
Computerise data and maintain electronic and hard copy filing systems
Uphold phone etiquette when communicating with clients and colleagues
Type correspondence and reports accurately and efficiently
Utilise QuickBooks for financial record-keeping tasks
Proficient in Google Suite applications for office productivity
Conduct data entry tasks with precision and attention to detail
Support office operations by assisting with administrative tasks as needed
Training:Knowledge:
The organisation: Understands organisational purpose, activities, aims, values, vision for the future, resources, and the way that the political/economic environment affects the organisation.
Value of their skills: Knows organisational structure and demonstrates understanding of how their work benefits the organisation. Knows how they fit within their team and recognises how their skills can help them to progress their career.Stakeholders: Has a practical knowledge of managing stakeholders and their differing relationships to an organisation. This includes internal and external customers, clients and/or suppliers Liaises with internal/external customers, suppliers, or stakeholders from inside or outside the UK.
Engages and fosters relationships with suppliers and partner organisations.
Relevant regulation: Understands laws and regulations that apply to their role including data protection, health & safety, compliance etc. Training Outcome:On completion of a successful apprenticeship, there may be an opportunity for a full time position.Employer Description:A & P Williams is a family run business based in Newquay. We are an internal boarding, plastering and external render company predominantly in the new build sector.Working Hours :Working Days: Mon-Fri Working Times: 07:30-16:30 (tbc).Skills: Communication skills,IT skills,Attention to detail,Organisation skills....Read more...
Answering the phone/general enquiries
Keeping accurate records and ensuring practice databases are updated when and where necessary
Resolving issues raised by clients
Accurate data input onto various payroll software systems
Ownership and development of several key administrative processes within the department
Ad hoc assistance to all aspects of running an efficient and productive office
Assistance with month end and year end preparation and filing in respect of electronic and paper records
Demonstrating work ethic, attention to detail, and reliability
Basic IT skills, including competence in using MS Office (Word, Excel, PowerPoint, Teams)
Adapt to changing priorities and demonstrate responsibility for team performance and workload quality
Take ownership of projects to aid in expanding the business; particularly in moving to a paperless office
Getting to know and understand the numerous software products available and services that clients can access
A point of contact with HMRC for general enquiries
Training:
Business Administrator Level 3 Apprenticeship Standard
Day release at Middlesbrough College
Training Outcome:
Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available
Employer Description:Formed in 2003 and based in Teesside, we are a firm of chartered accountants providing outsourced financial services to a wide range of businesses and individuals across the UK.
With over 95 years of accumulated experience between our three partners – each with specialisms in various avenues, we offer a wealth of knowledge and experience to help guide you on your path to financial success.
We pride ourselves on the fact that our services will always be provided at a fair, transparent price and to the highest standard. All initial consultations / quotes are without obligation and free of charge.Working Hours :Monday - Friday. Times are to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Patience....Read more...
As a Procurement and Buying Apprentice, you will gain hands-on experience working alongside experienced buyers, supporting key purchasing activities, supplier onboarding, and data management. This apprenticeship offers a learning environment where you will develop knowledge of products, suppliers, and procurement processes. The role is ideal for someone looking to start their career in procurement, and grow within the company.
Assist Senior Buyers:
Work closely with senior buyers, supporting them in various procurement activities such as product sourcing and purchasing
Supplier Onboarding:
Help onboard new suppliers by collecting documentation, verifying credentials, and ensuring compliance with company policies and regulations
Data Entry & Management:
Accurately input and maintain data in relevant systems, including product specifications, pricing, and supplier information
Learning & Development:
Proactively learn about the company’s products, services, and the procurement process through on-the-job training
Supplier Communication:
Assist in liaising with suppliers regarding order confirmations, deliveries, and any discrepancies to ensure smooth operations
Purchase Order Support:
Help create and manage purchase orders, track order statuses, and follow up on deliveries to ensure timely and accurate fulfilment
Reporting:
Support the team in preparing reports on activities, such as spend analysis and supplier performance
Team Collaboration:
Work collaboratively with internal teams, such as logistics, operations, and finance
Training:
Business Administrator Level 3 Apprenticeship Standard
The apprentice will spend 4 days a week in the workplace and 1 day a week at college
Training Outcome:
There may be the opportunity to progress onto higher level qualifications or secure full time permanent employment
Employer Description:Protec is one of the UK’s most significant industry-leading fire detection manufacturers. With experience spanning seven decades in the fire and security industry, we provide innovative products and superior services to exceed our clients ever more demanding expectationsWorking Hours :Monday - Friday, 8.30am - 5.00pm with 30 minutes for lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Initiative,Interest in Procurement....Read more...
Providing office support so that staff can work smoothly with customers and each other.
Maintaining organised files and records of business activity
Analysing data and market trends
Produce correspondence and reports
Data entry
Administer financial processes, such as petty cash, banking, invoicing
Provide support to individual managers e.g. diary management, travel planning, supporting events and servicing meetings.
General office duties such as photocopying, filing, archiving
Providing feedback on office efficiency and suggesting possible improvements.
Communicating effectively to colleagues and customers
Managing the phones/inbound enquiries
Sending/receiving emails
Utilising in-house software systems
Utilising Word, Excel, Outlook
Supporting your colleagues with ad hoc duties
Working towards your Level 3 in Business Administration
Training:
Level 3 Business Administrator Apprenticeship Standard
Functional Skills in maths and English, if required
End Point Assessment
Work-based learning
Training Outcome:
We want to develop and maintain our apprentices with the business. At the end of the apprenticeship there will be the opportunity for your role to become permanent within the business and to play a key role to its continued success.
Employer Description:Our software is used by SMEs and multi-nationals, councils and governments. We don't mind how big or small you are.
Variety is the spice of life! We have experience in so many markets: asbestos, legal services, water hygiene (Legionella), fire risk, animal feed, engineering, even greetings cards!
We treat our customers as partners. Many of our clients have been working with us for years, decades even. We want to build relationships, not just software.Working Hours :Our standard hours are 08:30-17:00 with 30 minutes for lunch. Days to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Team working,Creative,Initiative,Non judgemental,Patience,Ability to multitask....Read more...
The Business Administration Apprentice will be responsible for the following work tasks:
Warmly greet visitors to the office, answer phone calls in a polite professional manner. Gathering essential information from customer enquiries and passing on clear messages where appropriate
Maintain effective systems to ensure all digital files and databases are kept up to date
Support the Registered Manager with all administration involved in client care, such as maintaining care plans
Organise the calendar for three monthly client reviews, booking in meeting dates suitable for management team and the client
Support with recruitment administrative processes
Support with the coordination of Care professional retention activities, such as newsletters and quarterly meetings
Support with the daily reconciliation of completed care hours
Support projects and IT initiatives where appropriate
Ensure compliance with Home Instead’s Equality, Diversity and Equal Opportunities Policy, in respect of employment and service delivery
Training Outcome:May lead to permanent position once the apprenticeship has successfully been completed with the opportunity to progress.
May lead to full time post of office administrator.Employer Description:Home Instead is a lead provider of non-medical care and companionship for older people. We are committed to changing the face of aging by providing outstanding, personalised care and supporting our communities by sharing our knowledge with outreach events and free courses such as our scam awareness and dementia workshops.
Home Instead Braintree provides a broad range of home care support, such as helping to prepare food, support with medication or social care intervention for those living with dementia. This involves a huge amount of organisation in the office to ensure all our clients receive the best possible service and our great team of care professionals are given all the support they need.
Our office is based in Braintree, but we cover a wide area from Great Dunmow to Marks Tey and as far north as Sudbury.Working Hours :Monday to Friday 8:30am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Self-Motivated,Flexible....Read more...
JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB:
The Office Administrator is accountable and responsible for basic customer service, accounts payable, financial reporting, and general site administration and coordination as needed. This position has no direct reports and will report to the Controller.
ESSENTIAL DUTIES & RESPONSIBILITIES: List the job's essential functions or key responsibilities from most important or time-consuming to least (daily, weekly, monthly, annually or another regular/irregular interval)
Performs basic accounting/bookkeeping duties including data entry into Quickbooks software, managing accounts payables, vendor set up and management, check runs & ACH payment creation. Manage order entry & entering quotes into systems as needed. Provide invoices to customers. Assist with shipping administration as needed. Perform general office duties such as ordering supplies, maintaining records management systems, reporting and tracking as required. Answers & directs phone calls, greets onsite visitors. Open, sort & distribute incoming correspondence, including faxes & email. File & retrieve corporate/divisional documents, personnel records & reports. Available as backup for purchasing as needed. Performs other related duties as assigned.
EDUCATION & EXPERIENCE:
High school diploma or general education degree (GED)required, some college education a plus. A minimum of three years experience in bookkeeping and general office administration. Must have a minimum of three years experience with reporting and regular and rigid close schedules. Requires strong working and operational knowledge of Quickbooks and US GAAP accounting principles. Cost accounting experience is a plus.
OTHER SKILLS, ABILITIES & QUALIFICATIONS:
Literate in use of accounting, word processing, database & spreadsheet software. Performg day-to-day clerical & administrative tasks such as maintaining information files & processing paperwork in a proactive manner. Must be very detailed oriented Ability to manage multiple priorities, effective team player, self motivated, quick learner Excellent communication skills with the ability to read, write and communicate fluently in English. Spanish speaking a plus.
PHYSICAL DEMANDS: Incumbent must be able to stand, sit, walk, use hands, reach, climb, talk, and hear.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally ranges between $52,960 and $66,200 This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online!....Read more...
We are looking for a dedicated MIS Administrator to join a well-established Adult Learning Service in Liverpool. Working as part of a dynamic team, you will play a key role in supporting the day-to-day operations of the service and ensuring the smooth delivery of administrative and clerical tasks. This is an office-based role where your organisational skills and customer-focused approach will make a real difference to our service and its learners.
£14.40 LTD per hour inclusive of holiday pay
3 month initial contract with possibility of extension after this
35 hours per week (between 9am and 4:30pm)
Responsibilities
Provide administrative support to senior managers, including distributing mail, photocopying, answering calls, and other clerical duties.
Staff the service helpline, offering advice and information on courses and signposting students to relevant services.
Input and reconcile data on various databases, including student records, financial data, and quality assurance systems.
Assist with financial orders and produce basic financial and statistical reports.
Support the creation of publicity materials, internal certificates, and weekly bulletins.
Organise and attend meetings, prepare agendas, and produce minutes.
Maintain compliance with health and safety legislation and contribute to the council’s equal opportunities commitments.
Requirements
Essential Qualifications and Skills:
NVQ Level 2 in English and Maths or demonstrated proficiency in numeracy and literacy.
Training or experience in administration practices, customer service, and IT applications.
Strong communication skills, both written and verbal, with the ability to work independently and as part of a team.
Proficiency in data input and management, with experience in Management Information Systems.
Desirable Skills:
Experience in clerical duties such as filing, photocopying, and telephone handling.
Knowledge of Liverpool Adult Learning Service and council policies on equal opportunities.
Familiarity with financial processes and statistical monitoring.
Apply NowIf you are interested, please call Lisa McVinnie on 01772 208964 or email me your CV - lisa.mcvinnie@servicecare.org.ukIf this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £250.The benefits of working with SCS:
A specialist dedicated Social Work consultant offering single point of contact.
Exceptional referral bonuses - £250 per referral placed in to work!
An extensive & exclusive range of Social Work vacancies across the UK
Nationwide provider Social Work staff to over 200 local authorities.
Annual training budget of up to £250 and continued online CPD training.
Excellent Annual Loyalty schemes / bonuses.
DBS disclosures provided via fast-track online services free of charge.
....Read more...
Our Client Care Team deal with all administration issues relating to initial client contact, onboarding, the advice process, product/services implementation, ongoing client contact, annual reviews, record keeping, office housekeeping and practice management. Each role has some degree of specialisation and some degree of overlap and as small business it is important skills are sufficiently shared so that individual roles can be covered during absences.
Behaviours
Honest and sincere in actions and doing the right thing (even when not the easiest).
Adaptable and willing to accept changing priorities and work patterns when new jobs need to be done, or requirements change.
Enthusiasm and shows drive and energy in work, when things are going well and when challenges arise.
Dependably meets personal commitments and expectations, for example: completing work, timekeeping.
Proactive in their own development; commitment to the job, the firm and the outcome for customers.
Takes pride in delighting customers.
Primary Responsibilities
Create and maintain accurate client records on back office systems, platforms and any other IT systems.
Deal with client and provider queries by phone/email/post.
Prepare client documentation and correspondence pre and post meetings as per business processes.
Check accuracy and completeness of new business documentation.
Ensure that all business applications are processed accurately and efficiently, in a compliant manner, to the firm’s standards.
Ensure all supporting documentation is maintained as per company procedures.
Ensure all work is followed up promptly in line with company standards.
Liaise with product providers to ensure timely and accurate responses to clients (progress chasing).
Gather client product data and record.
Provide a friendly and professional point of contact for clients and enquiries.
Ensure action points resulting from client meetings get diarised and dealt with.
General administration
Answer, screen and forward incoming calls.
Ensure back-office systems are kept up-to-date.
Open, scan, log and allocate incoming post.
General correspondence.
Other duties as directed by management.
Skills
Develops effective relationships with customers and key contacts, handling & resolving issues through effective verbal and written skills.
Understands role within team and its impact on others.
Consistently endeavours to support colleagues and collaborate to achieve results.
Successfully plans and prioritises to deliver good outcomes for the business and its clients.
Consistently adheres to systems and processes using proficient IT skills and is mindful of and adheres to regulatory requirements.
Qualifications requirements
GSCE in English and Maths or can demonstrate working to this level.
Other
This job description outlines the main functions and responsibilities of the post. The post holder may be required to undertake additional duties as required, commensurate with the level of the job.Training:The training will take place online accessed from your employers site address.Training Outcome:At HA&W we are committed to developing our employees and offer study support (including paying for further exams and materials, as well as time off for further study and exams). When you have completed your apprenticeship, you will put together a further development plan with your line manager. Progression opportunities include studying and working to become a Technical Administrator, Paraplanner or Financial Planner, as well as the opportunity to be involved with various business projects.Employer Description:HA&W are a firm of Chartered Financial Planners, providing financial advice and oversight of pensions & investments. New clients are provided with a complete financial planning review, based around lifetime financial modelling techniques. We arrange products and services where necessary and are usually engaged to provide ongoing advice and oversight. We have approximately 300 ongoing individual clients and provide services to a smaller number of businesses/organisations.Working Hours :Monday to Friday, 9.00am-4.30pm with a 30-minute unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Are you a detail-oriented professional with strong organizational skills? Join our team as a Corporate Services Administrator, offering £27,000 plus benefits in a flexible Cambridge-based hybrid role.About the CompanyWe are a fast growing and successful GovTech company. We are dynamic and forward thinking, with great ambition. You will have the chance to share your knowledge and make your presence felt. With our people at the core of everything we do, we don’t want people to ‘fit in’, diversity and difference are essential to creativity. We want people to thrive in our open and collaborative environment and be an integral part of our close knit team.So, if you are looking for something more than ‘just a job’, you are in the right place. We have big company benefits, including Private Medical Insurance, Life Assurance and Pension, as well as Volunteering Days, Health & Wellbeing benefits and social activities.If this all appeals and you have the ambition to match ours, then read on!The Job RoleThe Corporate Services Administrator works within the Corporate Services department, providing key administrative and technical support - primarily to the HR and IT functions, but potentially administrative support to all aspects of the business.The role holder is responsible for varied transactional tasks related to all areas of human resources as well as providing cover for the IT Manager in relation to more straightforward internal hardware and software technical support tasks.Key Responsibilities:Recruitment & On-boarding process
Processing recruitment approval paperwork, gaining relevant sign-offsSetting up & creating vacancies in the HRIS & company’s websiteAdvertising vacancies on Job BoardsAssisting in screening/shortlisting applicantsScheduling interviewsIssuing standard employment contractsScheduling new joiner start dates and co-ordinating inductionsOn-boarding setup in HRIS(Technical) Ensure new employees are appropriately onboarded to our systems prior to their start date, with permissions based on our Access Control policy and the employees role within the company(Technical) Build and configure laptops for new employees prior to their start date, ensuring the appropriate software relevant to their role is installed, and the device is utilising the latest updatesManage and monitor stocks of laptops to ensure there is an adequate supply to meet demands for incoming new starters, along with sufficient stocks to cover replacements for current employeesBackground screening and employment reference check process administrationCompulsory training enrolment administrationIssuing standard End of Probation letters
Payroll process:
Updating standard monthly payroll changes spreadsheet incl: new joiner details, leaver details, promotions, pay risesUpdating EOR (International payroll) portal changesUploading required payroll documents to 3rd party payroll platform ( ie new joiner documents, HMRC documents)
Benefits provisions & employee training support:
Respond to employee queries, providing standard benefits informationSubmit new joiner forms to 3rd party benefits providersAdd/remove scheme members, update payroll where relevant incl pension increases/opt-outsAnnual employee reward record update on HRIS upon scheme renewalHoliday Trading Scheme-administration: process applications, draft employee letters, associated payroll and HRIS changes updatesAction elective training requests and issue standard documentation in line with processSupport Dept 101 / Commercial Training session process: schedule sessions, send invitations and reminders, attendance records administration
Other technical support responsibilities:
(Technical) Provide cover for internal technical support assistance on both hardware and software during periods when the IT Staff are absent.Act as first point of contact providing employee support on HRIS system technical issues
Key Requirements:Essential
Strong technical ability & aptitude; specifically in the area of ITSome previous experience in a general administration roleStrong interpersonal skills, confidentialityStrong written and verbal communication skillsAbility to work to own initiative with effective problem solving skillsCapable of working autonomously, specifically while providing cover for the IT department where no assistance would be available
Desired
Previous HR administration and/ or recruitment experienceWorking towards qualifications: CIPD or equivalentPrior technical experience within an IT department would be advantageousExperience working with HRIS systems
How to ApplyIf you think you have the skills and experience, please click on the link provided and you will be redirected to the company’s website to complete your application.Equal Opportunities StatementWe are committed to maintaining a workplace free from discrimination or harassment. We expect every member of the team to enable and maintain an inclusive environment where everyone is treated with respect and dignity. We are committed to providing equal employment opportunities to all qualified candidates and employees. We appoint, train, develop and promote on the basis of merit and ability. We examine our unconscious biases and take responsibility for always striving to create and uphold an environment where everyone feels welcome, respected and valued.....Read more...
Job Description
Service Care Solutions has a new and exciting opportunity which has become available working as a Business Administrator with Cheshire East Council
Cheshire East Council are currently looking for someone who is happy to work 37 hours per week.
What You’ll Do:
Support Children’s Partnership Boards: Co-ordinate agendas, papers, reports, and follow-up actions for multi-agency and senior management board meetings to ensure smooth and timely business.
Organize Meetings & Events: From board meetings and workshops to conferences and development days, you’ll handle all admin logistics to create productive, engaging events.
Liaise Across Agencies: Work closely with Partnership Board members, senior managers within Cheshire East Council, and partner agencies to keep communication seamless and efficient.
Manage Administrative Systems: Be the team’s go-to for general admin, financial processing, filing, and ensuring the effective use of time and resources.
Contribute to Service Improvement: Support ongoing developments in children’s services, playing a vital role in the improvement of service delivery and partnership work.
What We’re Looking For:
Experience: Previous experience in administration, ideally within a local government environment. Experience with minute-taking and meeting coordination is highly desirable.
Knowledge & Skills: A solid understanding of Children’s Services, safeguarding policies, and a knowledge of data protection and confidentiality requirements. Proficiency in Microsoft Office applications (Outlook, Word, Excel, PowerPoint) and strong organisational and communication skills.
Attitude & Aptitude: Adaptable, resilient, and committed to learning and development. You should be self-motivated, able to work independently, and have excellent attention to detail.
APPLY NOW - Send your CV to John… John.deane@servicecare.org.uk
Why Service Care Solutions?
A Dedicated consultant specific to your area of work with up to date knowledge on markets and new positions.
We operate nationwide working with both public and private domains.
All Compliance paid for including DBS and Social Work registration.
We operate 3 payrolls per week
Bring your Job to us bonus of £250
Refer a friend Bonus of £250
....Read more...
The Business Administration apprentice provides operational and administrative support to the Plymouth Directors and Managers to ensure the office runs smoothly and efficiently. The role is varied and includes general administrative duties, for example setting up clients onto our customer database, producing reports and assisting with finance administration. It also involves ensuring office supplies are ordered and office equipment is maintained.
The main duties involve:
Providing phone and email enquiry assistance, including service and fault bookings.
Setting up new construction and small works clients onto customer database and managing through to completion.
Producing reports from customer database for Management.
Compilation and distribution of Operations and Maintenance manuals.
Ensuring office supplies are well stocked including ordering stationery, uniform and maintaining office equipment.
Training administration, including keeping the training matrix up to date, booking courses and accommodation.
Assisting with timesheets, purchase orders for Engineers and jobs, monthly billing and processing invoices.
Any other duties reasonably requested to gain skills needed as part of the Business Administration apprenticeship scheme.
Training:
Full Business Administrator Apprenticeship Standard - Level 3
On-the-job training to support job role/development
Employer will allocate dedicated training time for off-the-job training as required for the qualification
Functional Skills support - maths/English - if required
Training Outcome:Upon successful completion of the apprenticeship, the successful applicant will become a valued member of the team.Employer Description:Sovereign is a well-respected company installing and maintaining highly effective fire, life safety and security systems. We offer a broad spectrum of support, from looking after the needs of major commercial clients through to protecting homes, families and individuals. From our modest beginnings in the early 1990s, we now provide some of the best services in our field and have gained prestigious contracts with blue chip companies whether in our home region of South West England or across the UK. In fact, our reputation is such that we deliver specialist international security projects for a wide range of clients, regularly travelling overseas to undertake sensitive work using the latest technology.Working Hours :Monday to Friday, 8.30am - 5.00pm (1-hour unpaid lunch break)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Non judgemental....Read more...
Duties include:Processing and coding invoices in accordance with group policies with wider team support liaise with suppliers to resolve invoicing queries in a professional manner and on a timely basis
Liaise with the procurement team as necessary to resolve issues
Supporting the close out the Purchase Ledger at Month End
Support the completion of supplier statement reconciliations on a monthly basis
Handling post/emails related to invoices and any other associated duties
Assisting in the preparation and processing of weekly payment runs in line with group policies and procedures to avoid inaccuracies
Processing monthly Sap Concur expense claims
Other ad-hoc duties to support the Finance Manager as required
Training:Accounts or Finance Assistant Level 2 Apprenticeship Standard:
Foundation covers the basic principles of accountancy, and is your starting point if you’ve never studied accountancy before.
You’ll learn the basic principles of accountancy, such as double-entry bookkeeping, costing and preparing financial statements, as well as how to use accountancy software.
This level is ideal if you’re new to accountancy and finance, have previously worked in an accounts department, or are looking to change your career into Accountancy.
To pass this level, you'll be examined on five units. All assessments are computer-based exams (CBE).
The area you will cover include:
Bookkeeping transactions
Bookkeeping controls
Elements of costing
Using accounting software
Foundation Synoptic Assessment
Training will be provided either via classroom or remote sessions. An apprenticeship has to be relevant to the job you are undertaking and you must dedicate 20% of your time towards it.Training Outcome:
Opportunity for career progression in the future is available
Employer Description:Solid State Plc is a high value-added manufacturer and specialist design-in distributor to the electronics industry. We are currently looking to recruit within the groups finance function a purchase ledger administrator focused on supporting the Systems Division. Our focus is on providing reliable technology for use in harsh environments, where failure is not an option.Working Hours :Monday - Friday, shifts to be confirmedSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Tasks and responsibilities will be:
Meet & greet our clients and professional contacts at reception
Copy and verify client identification documents
Ensure the reception area looks professional and promotes quality at all times
Offer and make every client and/or professional contact a drink on arrival into reception
Ensure all phone calls are answered professionally and within three rings
Take messages and ensure they are immediately passed on or emailed to the appropriate person
Notify appropriate people when another member of staff is not in the office and ensure an out of office is on their email account and phone calls are diverted to another member of the team
Liaising with external telephone answering support service
Conscious of GDPR regulations and not leaving client information out on the reception desk or discussing client information loudly when on the phone/in person
Manage room bookings and car parking
Taxi and travel bookings when required
Coordinate and publish daily sign in communication sheets
Any other ad hoc duties that may arise within the business support department
Supporting other teams when required
Building maintenance point of contact
First response to troubleshooting and day-to-day problem solving for SOS (Case Management system) and IT issues in conjunction with Operations Director and/or IT support provider
First response to troubleshooting and day-to-day problem solving for facilities (phones, photocopiers etc.) in conjunction with Operations Director
Reception duties:
Assist in ensuring Health and Safety procedures are maintained throughout the office
Providing admin support for internal teams if cover is required
Open reception and meeting rooms before reception cover first thing in the morning
Person Specification, essential requirements:
Presentable at all times with a polite and warm manner
Calm, discreet and professional
Ability to adapt to different clients and being sensitive to their situations
Fantastic telephone manner
Comfortable with telephone systems and other IT systems
Fantastic time management and keeping to deadlines
Attention to detail
Willingness to work as part of a team
Highly organised with strong administrative skills
Strong interpersonal and rapport building skills
Good IT skills and an aptitude to learn new technologies
A positive, helpful and client focused attitude
Training:Business Administrator Level 3.
Apprenticeship teaching will be a mix of in person lessons and remote learning for six hours per week.Training Outcome:Subject to discussion with individual. Previous reception staff have gone on to develop their expertise and presence in the role; others have broadened out into other aspects of the Central operations function, administration and secretarial and some into legal roles.Employer Description:Mogers Drewett is a leading Southwest legal and financial planning firm that takes pride in building long term client relationships. From our offices in Bath, Frome, Sherborne and Wells our people offer comprehensive expert advice across a range of legal and financial services for individuals and businesses.Working Hours :Monday to Friday 9am - 5.30pm with one hour for lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Administrative Support:
Perform general administrative tasks such as data entry, filing, and record maintenance.
Prepare, format, and distribute reports, presentations, and documents for the operations team.
Assist with the scheduling of team meetings, including coordinating agendas, taking minutes, and following up on action items.
Operations Coordination:
Support the Operations Manager in monitoring project timelines, milestones, and deliverables to ensure that operational objectives are met.
Coordinate and communicate with other departments to align operational activities with business objectives.
Documentation and Compliance:
Maintain up-to-date documentation, such as standard operating procedures, process maps, and policy guidelines.
Ensure compliance with company policies and regulatory requirements by supporting documentation and record-keeping practices.
Conduct periodic audits of operations-related documentation to ensure accuracy and consistency.
Data Management and Analysis:
Compile, input, and analyze operational data, identifying trends and providing insights for continuous improvement.
Prepare data reports to support operational planning and decision-making.
Assist in maintaining data accuracy across various systems and platforms, collaborating with the IT or data management teams as needed.
Customer and Vendor Support:
Liaise with external parties to support logistics, delivery schedules, and inventory management.
Respond to internal and external inquiries related to operations, providing relevant information and escalating complex issues as necessary.
Project Assistance:
Support project planning and execution by coordinating resources, scheduling meetings, and tracking project milestones.
Training:
Apprentices will be working towards the Level 3 Business Administrator Standard.
Apprentices will be supported via an agreed training plan. Training will be discussed at enrolment and will include input from the employer, training provider and apprentice.
The apprentice will receive monthly workplace or virtual visits with a dedicated assessor.
The assessor will set individualised learning tasks as part of the apprentice’s workplace training that will incorporate your daily role and duties.
There is no set mandatory qualification within this Standard, however all training will be delivered to allow students to stretch to the highest grade at EPA (distinction). 8 weekly reviews will monitor progress by all parties.
Apprentices completing this standard, will gain 15 months of practical training and the remaining 3 months will be dedicated to End Point Assessment preparation.
The EPA consists of:
Knowledge test
Portfolio based interview
Project presentation
Training Outcome:
The role is a full time permanent position.
The role will naturally grow as the business does but there is an opportunity for the individual to progress & develop into other roles and departments too.
Employer Description:Farrat is a well-established yet highly ambitious, family-run, engineering and manufacturing company, that specialises in providing innovative solutions; as our motto says: 'We are Engineers on a Mission to support a better world'. With a rich history and a strong presence in the industry, we are known for our expertise in creating products and systems that enhance the performance and longevity of structures, across various sectors.Working Hours :Monday - Thursday, 8:30am - 5.00pm.
Friday, 8:30am - 4.00pm.
Working onsite full time.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Adaptable,Proactive....Read more...
The Role
Processing Centre Administrator Dingwall - Full-Time; 40 hours per week - £23,795.20 per annum.
Do you have a keen eye for detail? Do you have excellent written and verbal communication skills? Do you have the skill to multitask? Are you eager to learn new things? Can you work under pressure?
Are you able to work weekends?
If you answered yes, then this may be the opening for you!
Here are some of the Responsibilities you will have in the role, but no limited to;
Reviewing CCTV images of cars parked in violation of local site rules.
Validate Penalty Charge Notices (PCNs) including potential fines versus approved user and exemption lists.
Undertake check-ups of vehicle ownership through the DVLA.
Create and post statutory notice letters to members of the public.
Coordinate of first line appeals and debt recovery to the point of being passed to a third-party stakeholder.
Scan of inbound post from members of the public.
Interpret enabling legal code of practice.
Be the first line for the managing of complaints.
Ensure process to apply Discounts and Exemptions are working correctly.
Monitor payment status of Penalty Charge Notices.
Complete Payment Management actions such as Refunds, Transaction Reversals and Redress Payments.
Utilise software programs such as Parkway and FGL.
What will you bring?:
- Excellent documentation skills.
- The skill to work in an clerical setting.
- Have a keen eye for detail.
- Excellent written and verbal communication skills.
- The talent to learn new subjects and absorb new info.
- Be eager to acquire new knowledge of computer systems.
- The skill to multitask and adapt to change with minimum direction.
- Have experience of working in the parking industry is desired but by no means essential.
*Full accredited training will be provided to all successful applicants*
Are you looking to build a career?
There is prospect for progression within the role as it's projected the Processing Centre will grow over the next 12 months and beyond. We are looking for applicants that are seeking to develop their skills alongside this predicted growth.
What can we offer you?
- £23,795.20 per annum
- 40 hours per week, working pattern is Mon to Fri but one Saturday every month.
- 5.6 weeks annual leave per annum rising to 6.6 weeks with long service
- Pension scheme
- Employee of the month award scheme
- Employee discount
- Award winning Training and Development
Does this sound like the role for you? Please apply now!
We are focused on ensuring APCOA is a fair place for you to work regardless of age, race, gender or level in the business. We offer a inspiring work atmosphere where successes are shared. With challenging projects and an atmosphere of fostering and support. Staff have the training prospects to fulfil their potential while aiming for excellence in their work.
''....Read more...
As a Business Administrator Apprentice, you will be responsible for providing general administrative support to the business. This will include a range of duties such as:
Answering and redirecting phone calls in a professional and courteous manner
Managing and responding to emails efficiently
Assisting with sales order processing and ensuring timely delivery to customers
Collaborating with suppliers, retail, and trade customers to ensure smooth business operations
Updating websites and social media platforms to promote the company's products and services
Maintaining accurate and organised filing systems
Supporting logistics activities, including coordinating shipments and maintaining inventory records
Assisting with photocopying and document preparation as needed
Conducting data input and ensuring accuracy and completeness of information
Performing any other general administrative duties and ad-hoc tasks as assigned by management
If you are enthusiastic, motivated, and eager to kick-start your career in business administration, we encourage you to apply for this apprenticeship. Please submit your resume and a cover letter explaining your interest in the role and how your skills align with the job requirements.
As an apprentice, you will receive a competitive salary and the opportunity to gain a recognized qualification while gaining real-world experience.
We are an equal opportunity employer and welcome applications from all qualified candidates.Training:
BTEC Level 3 Diploma in Business Administration, QCF
Employer Rights and Responsibilities
Personal Learning and Thinking Skills
Training Outcome:
To be offered a full-time position once apprenticeship is complete. The opportunities in the world of business are endless. Many apprentices start in business administration, customer service or accountancy, which are great stepping stones into lots of exciting careers. You can go on to specialise in a particular field and into management
You will find people who started in administration working in all professional areas and at all levels
If you are good at IT and enjoy working with others then a Business Apprenticeship could give your career a great start
Employer Description:MollyDoo Baby is synonymous with the high quality manufacture of baby & children's mattresses, supplying the nursery trade, furniture, hotel, leisure, educational, childcare & health industries.
Based in Lancashire, historically famous for manufacturing & textiles, we specialise in the manufacture of all types of baby & children's mattresses with a variety of fillings and coverings.Working Hours :Monday - Thursday, 09:00 - 17:00Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Patience....Read more...
The NHP team in Crewe want to support and recruit an apprentice business administrator who understands the experience of growing up in care because it has been a part of their own life journey and childhood at some stage. This vacancy is reserved for people who have experience of being in care (anyone who, at any stage in their life, for any length of time has been in care, or, is currently in care, or, is from a looked-after background, including adoption) You will be based at the NHP office in Crewe. However, you may have opportunities to travel to Local House Projects and attend meetings across the country. The role will also have an important function within the Care Leavers National Movement (CLNM) taking a lead in one of the regions (North, Midlands or South). The successful candidate will have a range of day-to-day duties, including:
Learning and promoting the Charity’s vision and mission
General admin including emails, filing, printing, scanning, ordering stationery
Assist and support staff with various admin tasks
Manage, maintain and review IT systems and assist with minor technical support
Assist with the management of social media, marketing and campaigns
Input data and update records
Assist with a range for research activities
Schedule appointments and events, support and participate in meetings and training events
Communicate and interact with contacts either on the phone, digital platforms or in person
Build and maintain positive relationships with customers and colleagues
Do any additional typing that may be required, including notes of meetings
Practice planning and supporting with deadlines
To maintain confidentiality and discretion at all times
Undertaking training when necessary
Work on allocated projects
Being ready for any other administrative tasks that are required
Training:The candidate will follow a Level 3 Apprenticeship programme and study towards a full Standard as a Business Administrator. This training will be structured and delivered by Cheshire College - South & West. If you do not already hold GCSEs at grade A-D/8-4 in English and maths you will complete Functional Skills in the related subjects to attain Level 2 Functional Skills. NHP will provide in-house training to support the chosen candidate to broaden their knowledge of the organisation and its specific needs.Training Outcome:A full-time position is not guaranteed. You'll have met a great professional network of new friends and colleagues, who will be contacts going forward. We will support you with CV prep, interviews techniques and job applications.Employer Description:The National House Project (NHP) is reimagining the leaving care process and supporting young people to build interdependent, connected and fulfilling lives. The charity achieves this by providing support and expertise to local authorities around the country to set up and manage Local House Projects (LHPs) so that young people can leave care in a carefully planned way. The work began by asking young people ‘what makes a house a home’ and was co-designed with young people from the start. With a psychologically informed practice framework the approach is relational through which young people in and leaving care work together with staff to create their first home and build a long-term community of support. The first HP in Stoke-on-Trent was led by Mark Warr and Sue Hammersley who continue to lead on the on-going national project development. The Stoke-on-Trent project was set up in 2015 followed by the implementation of a further five Local House Projects in 2017. With an ambition to expand nationally, NHP was then set up as a charitable body, with the aim of rolling out the programme across England and Scotland. The organisation now supports 24 local authorities and has a plan to scale by five new projects per year. Being part of a LHP has supported young people to gain confidence, achieve successful interdependence by transitioning to full council tenancies, secure jobs and stay in college – aspirations which the NHP team want for any young person leaving care. To maximise the ownership of young people and ensure that their collective voice is heard, amplified and acted on, NHP also established Care Leavers National Movement (CLNM). It has representation from all LHPs at a regional level with these meetings feeding into the more strategic function of CLNM.Working Hours :Monday to Friday 9am - 5pm, Breaks: 30-minutesSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Non judgemental,Patience....Read more...
As an apprentice, you'll work at a company and get hands-on experience. You'll gain new skills and work alongside experienced staff. What you'll do at work:
Managing creditor communications is the principal responsibility of a Creditor Liaison Advisor, advisors will interact directly with all creditors
Management of all inbound and outbound telephony activity and tasks
Daily activity will include:
Effectively managing all outbound calls out of the department, either taking the action to service and resolve the creditors enquiry or by setting a task and following up the action
Accurately updating debts managed under plans, inputting data received from creditors (letters, emails, spreadsheets, telephone conversations) ensuring the notes reflect the information obtained
Proactivity contacting creditors where required to ensure the best outcome is received for the consumer
Effectively questioning and challenging any declined offers, interest where not frozen, further collections activity, to ensure that the core product is being managed to a high quality and meets the consumers' expectations
Negotiating with the creditor to reach a fair outcome for the consumer
Notes should be clear and concise with any follow-up actions being completed accordingly ensure all follow-up work is completed where the consumer should be notified of any changes
Remaining positive, polite, and professional to preserve the ongoing image and integrity of the business
Building on creditor relations by professionalism and promoting in-house systems to create further efficiencies
Meeting all compliance requirements
Give correct and best advice following MPG processes and procedures along with all regulatory requirements
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Business Administrator Level 3 Apprenticeship Standard Off-the-job training will include the support of a fully qualified Total People Learning Coach.
Training will take place in the form of live, interactive webinars and an online system called Onefile will be used to complete all necessary assignments.
There will be a final examination. Employer Description:MoneyPlus Advice has been providing debt advice for over 25 years and has helped hundreds of thousands of people. As the largest commercial provider of regulated debt advice in the UK, our experience means your experience will always be a positive one.Working Hours :Monday to Friday - hours will be either 8.00am - 4.00pm or 9.00am - 5.00pmSkills: Administrative skills,Analytical skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Logical,Non judgemental,Number skills,Organisation skills,Patience,Presentation skills,Problem solving skills,Team working....Read more...
