Answering the telephone, logging customer enquiries on corporate systems
Inputting data on corporate systems to assist with accurate reporting
Liaising with various stakeholders to provide customers with accurate information
Handling customer complaints and delivering timely responses
Ensuring customer records are updated accurately
Keeping records of customer queries and resolutions to provide ‘lessons learnt’ feedback to the wider team
Supporting the wider team by hand delivering letters where required
Contacting customers ensure service delivery satisfaction
Supporting the Customer Service Manager and Customer team
Auditing information provided to ensure processes are being adhered to
Ensure professional communication at all times
We endeavour to deliver a high standard of customer service within our frameworks, individuals are expected to assist in the delivery and the continuous improvement of our current processes
The Group is committed to achieving a high standard of Health and Safety in all its activities and the post holder will be expected to contribute to maintaining standards to ensure compliance with all appropriate legislation
To take a full role in the implementation of personal development through appraisals and to participate in any identified training or development opportunities
To recognise the importance of fairness and equality in the workplace, to treat everyone with dignity and respect
The successful candidate will be measured on:
Customer and colleague feedback
Work safely and efficiently
It is not possible for this document to totally encompass or define all tasks that may be required of the post holder. The outlined duties may therefore vary from time to time without materially changing either the character or level of responsibility.Training:The Business Administrator Level 3 will be delivered in the workplace by a visit from a college trainer coach once a month.Training Outcome:Upon successful completion of the apprenticeship there is a possibility of permanent employment and going on to complete further qualifications. Employer Description:At Esh, our values shape the way we work every day — and you can expect to see them in action from the moment you join us.
Care: We prioritise your wellbeing and development, offering a supportive environment where you’re encouraged to grow, learn, and bring your best self to work
Trust: You’ll have the autonomy to take ownership of your work, with managers who believe in your abilities and are there to support you when needed
Integrity: We do the right thing, even when it’s not the easiest option. You can rely on open, honest communication and fair decision making
Respect: We value diverse perspectives and create a workplace where everyone is listened to, valued, and treated with dignity
Working Together: Collaboration is at the heart of how we operate. You’ll join a team that celebrates shared success and supports one another to achieve great results
Together, these values create a workplace where people feel welcome, trusted, appreciated, and proud to be part of the team.Working Hours :Monday - Friday 8.30am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Patience....Read more...
An opportunity has arisen for a Family Law Secretary / Legal Secretary to join a well-established law firm specialising in divorce, child arrangements, and financial disputes providing expert, compassionate legal support with a strong focus on sensitive family matters and client care.
As a Family Law Secretary / Legal Secretary , you will provide secretarial, reception, and administrative support within a busy family law environment, ensuring accurate document preparation and efficient day-to-day office operations.
This full-time permanent role offers a salary of up to £25,000 and benefits. Candidates with experience from any law department will be considered.
You will be responsible for
* Typing audio and copy correspondence, including letters, forms, and legal documents
* Handling reception duties and acting as a first point of contact
* Preparing legal documentation using appropriate legal terminology and formats
* Managing incoming and outgoing correspondence and maintaining filing systems
* Using a case management system to update and retrieve client information
* Arranging meetings and conference calls with internal and external contacts
* Maintaining accurate records relating to financial movements when required
* Supporting colleagues across the team and assisting with general administrative duties
What we are looking for
* Previously worked as a Family Legal Secretary, Family Law Secretary, Legal Secretary, Legal Administrator, Legal Assistant, Legal clerk or in a similar role.
* Experience working in a family law department is highly preferred.
* Strong working knowledge of legal documentation and office procedures
* Fast and accurate typing ability (60 wpm)
* Strong attention to detail and organisational skills
* GCSE level (or equivalent) in English and Mathematics
* Ability to work well both independently and as part of a team
What's on offer
* Competitive salary
* Workplace pension scheme
* Employee benefits and discount schemes
* Health and wellbeing support initiatives
* Cycle to work scheme
* Staff events and engagement activities
This is a great opportunity for a Legal Secretary to join a supportive legal environment where your experience will be valued and further developed.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Export AdministratorLocation: Elsenham, CM22 6DS (office-based role)Salary: £27,900 per annumHours: Monday to Friday 08:30-17:00 (30 min lunch) 40 hours per weekHolidays: 23 days increasing with service (plus bank holidays)About UsPetroy is an authorised distributor for many leading brands who operate in the petroleum and automotive service industries across the globe. We’re looking for a customer centric, highly organised self-starter with a keen eye for detail to support efficient order processing, accurate documentation, and on-time delivery.Key Responsibilities
Process export orders from receipt through to shipment and invoicingFollow up quotesPrepare and maintain accurate export documentationLiaise with freight forwarders, couriers, and shipping lines to arrange international shipmentsTrack shipments and proactively resolve delays or delivery issues
Ensure all export activities comply with UK and international trade regulations
Work closely with sales, finance, and warehouse teams to ensure smooth order fulfilmentChase overdue invoicesRespond promptly to customer queries in a professional manner
Maintain accurate records of export transactions and shipping documentationUpdate internal systems with order and shipment data
What We’re Looking For
Excellent written and verbal communication skillsAble to effectively resolve customer queriesHigh-level of attention to detailAbility to multi-task and prioritise effectivelyAble to maintain professionalism under pressureGood team playerProactive, can-do attitudeIT literate (including CRM experience)Previous customer service experienceOrder processing and administration experienceEuropean language skills desirable
Interested? If you feel that you possess the relevant skills and experience please send your cv by return.INDHSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Are you looking for a secure a permanent full-time position? If you’re a proactive, confident individual with strong technical expertise, who takes pride in delivering excellent service, we want you on our team! Join us for a role where your contributions truly matter. Plus, enjoy a Monday to Friday schedule.Our client is looking for a Senior Administrator to join their existing team based in Shepton Mallet, Somerset. Salary & Working Hours:
Hours are 9.00 – 17.30 Monday to FridayPAYE with a starting salary of £30,000 per annum (career progression available, with greater earning potential)
Responsibilities:
Import /manually enter jobs from managed systems and outlook into our in house systemClose all live jobs down from completionsReview all dashboards to ensure all reports are up to date/correctOpen and activate road opening notices as and when requiredTake phone calls and deal with issues accordingly
Requirements:
Strong IT knowledge & organisational abilitiesAble to work from our Shepton Mallet depotOffice basedProactive
Benefits:
Long Term RoleCompany Pension30 days paid holiday per annum (after 5 years of employment an extra days holiday is received every subsequent year worked up to a maximum of 5 extra days)Casual dress codeOn site parking
About the CompanyOur client is a successful Reinstatement Company who have been established for over 30 years. They cover the South & South West of England working for all the major utility companies. They now have a team of 90 dedicated employees, who possess a wealth of knowledge which enables them to provide their clients with outstanding customer service. They are a fun, friendly and sociable company, who offer extensive training to all employees along with some fantastic of opportunities for career progression.How to ApplyIf you are interested in this position and would like to learn more our client would love to hear from you! Please attach an up to date copy of your CV to the link provided and they will be in direct contact....Read more...
Support quality assurance activities across HR processes, including audits, file checks and compliance reviews
Review employee records and documentation to ensure accuracy, completeness and compliance with policies
Assist in monitoring key compliance areas such as safer recruitment, training records and HR documentation
Record findings from audits and checks using internal systems and templates
Identify any errors, risks or areas for improvement and escalate these appropriately
Support the production of reports and summaries to highlight trends, themes and areas of risk
Work with HR and operational teams to follow up on actions and improvements
Maintain accurate and organised records in line with data protection and confidentiality requirements
Attend team meetings, training sessions and apprenticeship learning activities
Develop knowledge of HR processes, employment standards and quality assurance frameworks
Training:Training plan has not been agreed yet.Training Outcome:Upon successful completion of the apprenticeship, the apprentice may progress into a permanent role within the organisation, such as a Quality Assurance Officer, HR Administrator or Compliance Officer.
There will be opportunities to further specialise in areas such as quality assurance, HR compliance, auditing or data analysis, depending on individual strengths and organisational needs.
The role provides a strong foundation for progression into more senior positions, including Quality Assurance Lead, HR Advisor or Governance roles.
The apprentice may also have the opportunity to undertake further training or higher-level apprenticeships to support their continued development and career progression.Employer Description:At Bedspace, we're all about making a real impact to people's lives. We’ve made it our mission to do one thing: transform the lives of the people we support and care for. With a dedicated team of over 300 people, we're on a mission to provide housing and support to those who need it most, whether they are seeking asylum, transitioning out of care, or facing homelessness. Our ultimate aim is to give people the support and skills they need to achieve sustainable long-term independence. Working Hours :Monday to Friday, 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
Roles and Responsibilities:
Qualify applicants, identifying their needs and showing them suitable properties
Delivering a very high level of customer service to all clients
Booking in viewings & negotiating offers
Support Senior Negotiators
Training Outcome:A Business Administration Apprenticeship provides a strong foundation for a wide range of office-based careers, and progression is often quite flexible depending on your interests.
After completing the apprenticeship, most people move into a permanent Administrative Assistant or Business Support role, where they take on more responsibility and work more independently.
From there, common progression routes include:
Senior Administrator / Office Coordinator – managing more complex tasks, supporting teams, and overseeing processes
Team Leader / Supervisor – leading a small admin team and supporting performance
Office Manager – overseeing day-to-day operations, systems, and staff
Executive Assistant (EA) – supporting senior leaders or directors, often at a higher level
There are also opportunities to specialise in areas such as:
HR (Human Resources)
Finance / Accounts
Project Support / Project Coordinator
Operations or Business Management
With experience and further development, this can lead to more senior roles such as Operations Manager, Business Manager, or even senior leadership positions.
The key benefit of a Business Admin apprenticeship is that it builds transferable skills (communication, organisation, IT, problem-solving), meaning you’re not limited to one career path and can progress in many different directions depending on your strengths and interests.
Employer Description:Lyons Estates is an independent Sales and Letting Agent based in Bootle. We cover the entire Liverpool City Region. We’re a close knit, friendly team who all work together in one office, so when you call us, you speak to a real human, based locally, without the need to go through a drawn-out automated process when you’re in a rush or you’re worried about something. Working Hours :Monday – Friday: 9 am till 5 pm
You will be required to work Saturdays on a rota basis after training.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Patience....Read more...
Supporting internal teams with admin tasks and document control
Learning to manage internal workflows and updating project timelines
Carrying out research and supporting online applications and registrations
Assisting with customer communications and providing excellent phone support
Creating and formatting business documents, contracts, and reports
Helping with compliance checks, data entry and system organisation
Taking minutes, updating calendars, and keeping things running smoothly
Documentation - repeat preparation of official documentation
Training:Business Administrator Level 3.
On-the-job training with 6-hours per week assigned to the apprenticeship. Training Outcome:
A fully supported Level 3 Business Administration Apprenticeship
Real experience in a professional, fast-moving environment
Full training in office systems, project management, and customer support
A welcoming team and mentorship from experienced professionals
Guaranteed full-time position upon successful completion of apprenticeship
Employer Description:LJM offers a comprehensive range of services and products tailored to renewable retrofits. Our expertise spans across Energy Efficiency Measures (EEMs), with our specialisation being in solar panel design, supply and installation, complemented by electrical service provision. Our objective is to ensure the optimal performance and cost-effectiveness of energy provision through renewable sources.
We excel in providing end-to-end solutions, from initial assessment and design to final installation and maintenance. Prior to installation, every client receives a site visit to ensure optimal design and installation for maximum output. We seek to understand the needs of our clients and offer a best value bespoke solution.
LJM Solutions Ltd is MCS accredited, currently delivering 15-20 residential installs per week, with 2-3 commercial installs per month. We have fully qualified teams of installers and electricians with a commitment to deliver quality, customer service, and sustainability.
We continue to grow, with a mission to keep everything in house to deliver our vision of excellence. We prioritise training, qualifications, health and safety, and social value; a fundamental part of which is employing local people, including apprenticeships.Working Hours :Monday - Friday, 8am - 3pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,No fear of phones,Confident phone manner,Wants a long term career,Loves a challenge,Trustworthy....Read more...
Quality & Compliance Support
Assist in maintaining and updating documented procedures, forms and registers.
Support internal audit preparation and evidence collation.
Maintain training matrices and competency records.
Assist with CAPA (Corrective & Preventive Action) tracking, investigation and follow-up.
Help manage document control, including version updates and distribution.
Assist with environmental and sustainability data collection.
Fleet Management Support
Maintain vehicle records (insurance, servicing, MOT, inspections).
Assist with fleet monitoring.
Support administration of Vehicle allocations, Service bookings and safety recalls.
Technical Support Assistance
Provide administrative and technical assistance to the Technical Support function.
Support engineers with: Basic product research, Standards reference checks, Equipment compatibility checks.
Log and track technical queries.
Develop understanding of relevant standards (e.g. fire detection, emergency lighting, access control, CCTV, intruder systems).
Assist in maintaining internal databases and spreadsheets.
Support development and improvement of reporting tools.
Assist with booking of training courses with external providers and creation of internal training programmes.
These duties are not exhaustive, and other tasks will be required from time to time. Full ongoing training will be provided to support the progression of the successful candidate.
It is desirable that applicants have some previous work experience within a technical, engineering or electrical environment.Training:The successful applicant will work towards the Business Administrator Level 3 Apprenticeship Standard.
Applicants should be willing to attend day release 1 day per month at Access Training, Team Valley, Gateshead.Training Outcome:This role is intended to progress over time, in terms of advancement of duties and level of responsibility and would very much suit a candidate who is keen on developing and progressing in their career.Employer Description:Pyrocel Limited has steadily grown into a leading fire and security provider across the Northeast of England with a head office based in Newcastle, and a Yorkshire branch in Leeds, they employ over 70 dedicated staff to ensure customer requirements are satisfied
Our new updated website details the services provided - www.Pyrocel.co.ukWorking Hours :8.30am - 5.00pm, Monday to Friday, 37.5 hours per week / 1 hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative....Read more...
Ensure the telephone is answered efficiently and in a professional, timely manner
Processing of invoices and issuing to the relevant persons for approvals using Sage 50
Use of Microsoft applications such as Outlook, Word and Excel
Ensure all messages are taken accurately and passed on to the relevant person
Distribute received mail
Help visitors
Receive and send information electronically where necessary
Prepare and produce a variety of documents, including letters to people internally and externally
Prepare, maintain and supply information from the filing system
Arrange meetings and events where required, arranging catering and providing materials
Develop and maintain administration systems as requested
Assist colleagues in information gathering as and when required
Carry out general administration duties, e.g., minute taking, photocopying, filing, archiving etc.
Take overall responsibility for maintaining a high standard of presentation and cleanliness in the reception and communal areas
Provide office support so that staff can work smoothly with customers and each other
Maintaining organised files and records of business activity
Communicate with managers and supervisors, addressing any issues as soon as they arise
Support site teams with purchasing and administrative requests
Assist in the tendering process, including issuing enquiries to suppliers and subcontractors and collating tender returns
Collate Operation & Maintenance (O&M) manuals to support successful project handover and completion
Training:Business Administrator Level 3.Training Outcome:Upon successful completion of the apprenticeship, there may be an opportunity for a full-time position, subject to business needs and availability.Employer Description:Zenith Developments Group is a forward-thinking construction and development company delivering high-quality commercial, industrial and specialist projects across the UK.
From refurbishment and fit-out to full-scale developments, we combine hands-on expertise with a collaborative approach to ensure every project is delivered efficiently, professionally and to the highest standard.
We believe in building better. Not just structures, but long-term partnerships.Working Hours :Monday to Friday 8am to 4pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Team working,Initiative....Read more...
General Office Duties:
Deal with telephone, letter, email and face-to-face enquiries from start to finish, ensure everything is documented and followed up to conclusion
Assist colleagues by managing computerised and paper systems (filing) to ensure accurate records are kept at all times
Assist colleagues in producing/locating documents, including letters, emails, printing and copying documents
Assist with general office duties to help with the daily running of the office
Customer Service and Expectations Management
Provide excellent customer service and manage expectations at all times
Deal with telephone, letter, email and face-to-face enquiries from start to finish, ensure everything is documented and followed up to conclusion
Liaise with the clients, identify their needs and requirements (Subject to restrictions)
Liaise with the extended clients, identify their needs and requirements (Subject to restrictions)
Assist colleagues in planning inspections, meetings, budgets and reporting
Excellent communication and administration skills, required to maintain files and records
Training:
Business administrator level 3 standard apprenticeship qualification
Bi-weekly blended learning sessions
Weekly off the job training
Functional Skills in maths and English, if required
Training Outcome:
The opportunity to progress within the company with further training in procurement or Housing and Property Management
Employer Description:KT Management is a residential property management business based in the Midlands. We specialize in providing quality property management services and professional maintenance support for residential sites of all sizes – from single apartment blocks to large mixed estates. We pride ourselves on our friendly, approachable and professional service which we tailor to the specific needs of individual sites. KT Management have spent the last decade developing and expanding our knowledge and practices with the clear aim of refining our procedures and services to fulfil the exact needs of each and every customer. We truly understand that ‘one size does not fit all’ when it comes to keeping your home in tip top condition. KT Management nurtured its skills and experiences step by step, building its expertise from a sound knowledge base – something we believe is the essence of stability and long-term sustainability.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative....Read more...
Assisting with day-to-day financial administration and client suppor
Preparing and processing financial documents accurately and efficiently
Maintaining client records and ensuring information is kept up to date
Supporting advisers and senior team members with administrative tasks
Handling incoming calls, emails, and client enquiries in a professional manner
Learning financial services processes, systems, and compliance procedures
Scheduling appointments and managing diaries where required
Assisting with reports, data entry, and document preparationDeveloping knowledge of financial products, services, and regulations
Working towards industry qualifications alongside practical on-the-job training
Building strong communication and organisational skills within a professional office environment
Contributing to a supportive team within a growing business with progression opportunities
Training:The Financial Services Administrator apprenticeship is ideal for learners beginning an entry level role in the financial sector.
As an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths.
Key Learning Outcomes:
A broad understanding of the financial services sector
An understanding of the role of the appropriate regulatory bodies
The importance of relationship building with clients and colleagues
Understanding of processes and procedures relevant to the role
How to develop commercial awareness
Building skills and capabilities within an organisation
Professional Qualifications:
R01 - awarded by The Chartered Insurance Institute (CII)
Completion of R01 will provide a solid foundation for the learner and can lead to progression to study in other areas.
To help prepare the apprentice for the professional qualification, apprentices are provided with Simply Academy’s qualification resource package, alongside a structured study plan supported by a series of live revision sessions with our qualified tutors.Training Outcome:Further apprenticeship, if possible, to take them up to a Level 4 diploma in regulated financial planning. Employer Description:A very well established FCA directly authorised companyAdvising on Mortgages, Investments, and Pensions. Offering friendly, easy-to-understand advice to Customers across the UKWorking Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Initiative,Eager to learn,Positive attitude,Professional attitude....Read more...
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work:
Communicating over the telephone with customers, patients and colleagues
Managing email inboxes
Use excellent customer service continuously
Organise and report data
Monitoring and updating company social media
Updating stock and inventory
Use of excel spreadsheets and goodle sheets
Managing in-house computer systems
Filing, shreading and archiving documents
Supporting in dispensary area when required
Supporting patients with advice and wellbeing
Meeting daily sales targets
Accounts liaison with client reps
Dusting, cleaning and merchandising
Any other admin duties as requested
Training:
Business Administrator Level 3
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:Full-time post following completion of the apprenticeship programme.Employer Description:Ritz Pharmacy is an established pharmacy that has servedHampstead Village and its surrounds for over 45 years. At Ritz Pharmacy we dispense private and NHS prescriptions and help you manage your medicines more effectively with our repeat prescriptions service. We provide a high level of NHS and Private services to the local community and beyond. Our team strives to cater for each individual customer by going the extra mile by ordering things specific to the patient’s requirements and needs.
Ritz Pharmacy offers a wide variety of healthcare services for the local community, including blood-pressure monitoring, cholesterol checks, weight-loss clinics, travel vaccines and many more. We also offer a great range of vitamins and luxury brand cosmetics, skin care, hair care and beauty products for you to choose from.Working Hours :Monday - Saturday, between 09.00 - 19.00 (rota in place).
Occasional Sunday, between 10:00 - 18.00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Patience,Sales,Beauty and skincare Interests,Healthcare Interests....Read more...
Booking Management:
Manage incoming transport bookings via phone and email
Route Planning:
Liaise with transport planners to optimise route planning and vehicle utilisation
Data Input:
Accurately input booking details into internal systems
Customer Communication:
Provide timely updates to customers regarding the status of their shipments
Relationship Building:
Build and maintain strong relationships with customers and hauliers
Issue Resolution:
Resolve transport-related issues efficiently and professionally
Invoice Verification:
Check and verify invoices for accuracy
POD Management:
Chase hauliers for proof of delivery (PODs) and forward to customers
Team Support:
Support colleagues within the transport team as required
Adherence:
Adhere to company policies and procedures
Training:
Business Administrator Level 3
No college release day
1-1 sessions with your dedicated tutor
Off the job training
Maths and English functional skills if required
Training Outcome:Opportunity for full-time role upon completion.Employer Description:At Uniserve, we operate multiple trade centre hubs situated strategically across the UK, each dedicated to amplifying the effectiveness and efficiency of supply chain processes in the handling and distribution of trading goods. Our holistic approach allows us to seamlessly integrate international and domestic supply chain networks, unlocking unparalleled value and innovative solutions at every step of the way.
Discover true end-to-end logistics services with Uniserve. We extend our expertise as far upstream and as far downstream as possible, offering a comprehensive logistics solution that meets your needs, no matter the complexity.
We are committed to fostering a responsible supply chain. Our managed processes are geared towards cultivating a more sustainable future, ensuring not only the success of your business but a positive impact on the broader community.Working Hours :Monday - Friday - 3 rotating shifts - 08:00 - 16:30, 09:00 - 17:30, 09:30 - 18:00.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
The Racing Services Team sits within the Sport Department and helps administer the rules of sailboat racing in the UK. The team answers queries on the rules, decides appeals against the decisions of protest committees, and trains volunteer race officials.
Within the Racing Services Team also sits Technical, which is responsible for issuing certificates for national and international racing dinghies whilst also administering handicapping systems to allow boats on different types to race against each other.
The successful candidate will provide administrative support to the Racing Services Team on a range of tasks and responsibilities.
Main Responsibilities:
Provide administrative support to the Racing Services Team on tasks as required
Answer general enquiries and requests for information and advice, referring to colleagues or volunteers as required
Process payments and issue documentation for the different services offered
Issue reminders to race officials falling due for renewal
Process applications and requests in accordance with RYA policies and procedures
Maintain the database to ensure relevant records are kept up to date
Work with colleagues to help organise courses, conferences and meetings
Support course attendees through the booking process
Issue documentation to attendees as requested by course instructors, committee chairs and colleagues
Prepare meeting agendas and minutes as required by the Technical Manager
This list is not exhaustive and additional duties commensurate with the role may be required.Training:Business Administrator Level 3.Training Outcome:Ongoing training and development.Employer Description:Set up in 1875 as the Yacht Racing Association, the RYA has become the National Governing Body for a broad range of sailing and boating activities.
We are a membership organisation with over 100,000 members, and a world-leading provider of training schemes and publications. In 2025 we celebrated our 150th anniversary and are immensely proud of our lasting heritage. However, we must continue working to ensure that we, the sport, and pastimes we love, remain relevant, thriving, and accessible to everyone.Working Hours :35 hours per week, exact working days and hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills....Read more...
Job Title: Transport Administrator Location: East Kilbride Pay Rate: £15.36 p/h Hours: Sunday to Saturday - nightsIgnition Driver Recruitment are looking for Transport Administrators in Glasgow to work with our client, who is one of the UK's leading supermarket chains. We are recruiting for the night shift and you must be able to demonstrate experience working in a Transport environment. You do need to have around 12 months experience in a similar role to be considered. Employee Benefits: Competitive Salary: £15.36 per hourImmediate Starts: Begin earning immediatelyWeekly Pay: Payday every FridayOvertime Opportunities: Boost your earningsExcellent Facilities: Comfortable break areasVending machinesSubsidised canteenFree, secure car parkingProfessional Development:Full trainingFree upskilling opportunitiesCareer Growth: Excellent opportunitiesHours: Full-time hours (12 hour shifts) - Nights available Roles & Responsibilities: Providing administrative support in the Transport Office at nightBriefing and de-briefing driversHanding out vehicle keys and keeping records for the sameMonitoring incoming communications and actioning requirements/requestsUpdating the Warehouse Management System (WMS) and other software systemsMonitor and ensure compliance in all working processesProvide cover support for the Transport team in the event of absenceThis role may require other duties, so it would be beneficial if you were flexible and willing to learn new skills. Working Hours: Our client is looking for someone to work the night shift, any 5 out of 7 so apply today to discuss your options with our Recruitment team. About you: You will be a UK resident and will be able to travel to and from the site for your shift. We are unable to assist with VISA applications and cannot assist with relocation. Interested?If you are looking for a new opportunity, and have previous experience working in Administration and ideally within a Transport Office, why not click to apply today?....Read more...
Manage and coordinate work schedules using information from multiple sources to ensure efficient planning and delivery of works
Proactively liaise with operational teams across the framework to gather progress updates and maintain accurate records
Produce reports on completed and outstanding worksWork closely with the Streetworks Coordinator to develop knowledge of the role and provide support and holiday cover when required
Liaise with clients and local authorities, ensuring clear and professional communication at all times
Update internal and client IT systems, including uploading CCTV footage and maintaining systems such as CC&B and Maximo
Support the wider team during periods of absence or operational incidents
Collaborate with the Customer Service Team to ensure a high standard of customer care is delivered
Provide customers with updates on planned entry dates and effectively manage expectations
Build and maintain strong working relationships with both internal and external stakeholders
The Group is committed to achieving a high standard of health and safety in all its activities and the post holder will be expected to contribute to maintaining standards to ensure compliance with all appropriate legislation
To take a full role in the implementation of personal development through appraisals and to participate in any identified training or development opportunities
To recognise the importance of fairness and equality in the workplace, to treat everyone with dignity and respect
The successful candidate will be measured on:
Accuracy of information
Achieve deadlines
Proactive approach with ownership
It is not possible for this document to totally encompass or define all tasks that may be required of the post holder. The outlined duties may therefore vary from time to time without materially changing either the character or level of responsibility.Training:The Business Administrator Level 3 will be delivered in the workplace by a visit from a college trainer coach once a month.Training Outcome:Upon successful completion of the apprenticeship, there is a possibility of permanent employment and going on to complete further qualifications. Employer Description:At Esh, our values shape the way we work every day — and you can expect to see them in action from the moment you join us.
Care: We prioritise your wellbeing and development, offering a supportive environment where you’re encouraged to grow, learn, and bring your best self to work
Trust: You’ll have the autonomy to take ownership of your work, with managers who believe in your abilities and are there to support you when needed
Integrity: We do the right thing, even when it’s not the easiest option. You can rely on open, honest communication and fair decision making
Respect: We value diverse perspectives and create a workplace where everyone is listened to, valued, and treated with dignity
Working Together: Collaboration is at the heart of how we operate. You’ll join a team that celebrates shared success and supports one another to achieve great results
Together, these values create a workplace where people feel welcome, trusted, appreciated, and proud to be part of the team.Working Hours :Monday - Friday 8.30am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Patience....Read more...
As an Apprentice, you will be provided with the necessary training and support to enable you to carry out your duties. These will likely include many of the following:
Providing day-to-day team support, helping to keep processes running smoothly and efficiently.
Coordinating meetings, managing Outlook diaries, and ensuring everything is organised and on track.
Supporting team projects and contributing ideas to improve ways of working.
Collaborating with colleagues across different departments to understand how the business connects.
Acting as a reliable point of contact within your team for queries and coordination.
Preparing documents such as presentations, reports, and meeting materials.
Managing correspondence, including emails and phone enquiries.
Maintaining accurate records using internal systems.
Supporting with data gathering and liaising with third-party providers.
Building your understanding of financial services processes, including regulatory requirements.
Training Outcome:After completing the Financial Services Administrator Level 3 apprenticeship, apprentices are expected to progress into more established administrative or operational roles within financial services.
This may include opportunities in areas such as client services, operations, compliance support, onboarding, or team administration. With experience, individuals may move into more specialist positions or continue their development through further professional qualifications or advanced apprenticeships.
The apprenticeship provides a strong foundation of industry knowledge, practical skills, and workplace experience, helping learners build confidence and prepare for longer-term career progression within the financial services sector. Employer Description:Raymond James, London WallWe offer truly bespoke discretionary management services. Benefitting from being part of a global financial services firm but offering a boutique, client-centric family office service, our priority is fully understanding exactly what your expectations and requirements are, taking into account timescale, attitude to risk and any personal preferences. To make sure any changes are fully understood, we recommend meeting personally at least once a year or as often as you would wish. This may be at your home or place of work as well as at our offices in the City of London.
The investment world is continually changing, and we are able to fully access all the resources a company of Raymond James’ size offers, not just in investments, but also cutting-edge technology and systems.
Having established your requirements, we manage your assets on a discretionary basis, allowing us to implement strategies in the most efficient manner and to take advantage of opportunities as and when they appear. Alongside this, some clients may wish to have their own holdings, which they choose or wish to hold, and we offer satellite ‘Execution Only’ accounts that allow us to concentrate on your core mandate. You’ll also be able to monitor your own investments, 24/7, through Client Access – Raymond James’ secure online portal.
We have an extensive research capability with access to analysts employed by Raymond James and its affiliates who provide analysis on securities across the globe with award-winning research. Working Hours :35 hour working week, 18-month contract duration.
Days and shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
The successful candidate will be primarily based on Commercial Reception, acting as a welcoming first point of contact for visitors, learners and staff. In addition, the apprentice will support a range of administration functions across different departments, providing a broad understanding of business support operations.
The Business Support Apprentice Administrator will provide administrative support across the organisation to help ensure the smooth running of day-to-day operations within Alliance Learning.
The role involves supporting different departments such as Business Support, Recruitment, Commercial / Sales and accounts.
Key Responsibilities:
Provide administrative support for different administration functions within Alliance Learning, to include Business Support, Recruitment, Commercial / Sales and accounts
Maintain accurate learner and employer records on internal information systems
Support learner enrolment and onboarding processes, ensuring documentation is completed accurately
Respond to general enquiries from learners, employers, and staff, ensuring queries are directed appropriately
Support Careers Education, Information, Advice and Guidance sessions for new apprentices
Cover Commercial Reception desk
Cover Student Support Desk when required
Data inputting into relevant departmental systems (registrations and certification, customer feedback, recruitment, sales, Business support)
Assist with data entry, document management, and filing (electronic and paper) for relevant departments
Manage incoming emails, telephone enquiries, and general correspondence, directing queries to the appropriate team
Minute taking for relevant departmental meetings
Communicate effectively with internal teams, tutors, assessors, and external stakeholders and ensure a high standard of customer service at all times
Attend a minimum of 3 careers events per calendar year
Promote Alliance Learning (all divisions) to all interested parties through a wide range of events
To administrate, facilitate and invigilate exams in line with all awarding organisation guidelines and JCQ procedures
Ensure confidentiality and compliance with data protection and organisational policies
Ensure that you uphold the company’s Safeguarding and Equality, Diversity and Inclusion policy at all times
Provide administrative support for internal audits, assist with preparations for external audits (e.g., from the Department for Education), and provide administrative support during an Ofsted inspection where applicable.
What You Will Gain:
A Level 3 Business Administration qualification
Valuable workplace experience
Ongoing support and training
The opportunity to work within a supportive and friendly team environment
Training:The training will be delivered at Alliance Learning. Learners will complete a face to face session every three weeks with two further study days to undertake activities given by the tutor and employer.Training Outcome:Full time role for the ideal candidate.Employer Description:Based in Horwich, Bolton, we have over sixty years’ experience in the training industry. We are part of the University of Greater Manchester Group, allowing us to offer Level 2 - Degree Apprenticeships.
We train around 300 Apprentices and 6,000 individuals each year to gain vital skills to take back to the workplace. Our staff have many years’ experience in their relevant training areas and have a friendly professional approach to training. We offer Apprenticeships and Training Courses at the highest quality available in the North West, helping people to develop, learn new skills and fulfil their potential. Whether it’s an Apprenticeship or a Training Course you are looking to complete, we have the training solution for youWorking Hours :Monday - Thursday 8.00am - 4.15pm and Friday 8.00am - 2.00pm.Skills: Communication skills,IT skills,Team working,Professional attitude....Read more...
CUSTOMS / LOGISTICS ADMINISTRATOR HULL FULL TIME £27,000 + COMPANY BENEFITS + CAREER GROWTH!
Looking to join a long-established and highly respected logistics business with an outstanding reputation across the UK and international markets?
This is an exciting opportunity to join a family-owned logistics provider with over 100 years of industry expertise. Recognised as one of the UK’s top 30 logistics companies by the Chartered Institute of Logistics and Transport. Due to continued expansion, they are now seeking a Customs Coordinator to join their busy Customs team based at their Hull distribution centre.
About the Role This position will play a vital role in managing and coordinating UK export and import customs clearances for a diverse and high-volume customer base. You will work closely with customers, third-party customs agencies, and customs authorities to ensure all documentation is accurate, compliant, and processed efficiently, while maintaining strong working relationships across the supply chain.
Key Responsibilities: · Create export and import declarations across multiple customs systems · Ensure compliance with HM Revenue & Customs regulations · Ensure all customs duty and VAT liabilities are fulfilled accurately · Liaise with customers, third-party agents, and customs authorities · Work within the transport management system to support customs operations · Maintain accurate documentation and records across all customs activities · Support the wider customs team in a fast-paced operational environment
You Must Have · Previous knowledge and experience of customs procedures is essential · Excellent communication and relationship-building skills · The ability to work effectively within a team environment · Strong attention to detail and organisational skills · The ability to work within a fast-paced logistics environment · Experience within logistics, freight forwarding, transport, or customs, logistics administration and operations would be advantageous
Benefits · Competitive Salary · Company Pension · Staff Events · Opportunity to join a long-established and growing logistics business · Supportive and collaborative team environment · Career development opportunities within a successful national organisation
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
CUSTOMS / LOGISTICS ADMINISTRATOR HULL CITY CENTRE, FULL TIME £26,000 - £28,000 + COMPANY BENEFITS + CAREER GROWTH!
Looking to join a long-established and highly respected logistics business with an outstanding reputation across the UK and international markets?
This is an exciting opportunity to join a family-owned logistics provider with over 100 years of industry expertise. Recognised as one of the UK’s top 30 logistics companies by the Chartered Institute of Logistics and Transport. Due to continued expansion, they are now seeking a Customs Coordinator to join their busy Customs team based at their Hull distribution centre.
About the Role: This position will play a vital role in managing and coordinating UK export and import customs clearances for a diverse and high-volume customer base. You will work closely with customers, third-party customs agencies, and customs authorities to ensure all documentation is accurate, compliant, and processed efficiently, while maintaining strong working relationships across the supply chain.
Key Responsibilities: · Create export and import declarations across multiple customs systems · Ensure compliance with HM Revenue & Customs regulations · Ensure all customs duty and VAT liabilities are fulfilled accurately · Liaise with customers, third-party agents, and customs authorities · Work within the transport management system to support customs operations · Maintain accurate documentation and records across all customs activities · Support the wider customs team in a fast-paced operational environment
You Must Have:· Previous knowledge and experience of customs procedures is essential · Excellent communication and relationship-building skills · The ability to work effectively within a team environment · Strong attention to detail and organisational skills · The ability to work within a fast-paced logistics environment · Experience within logistics, freight forwarding, transport, or customs, logistics administration and operations would be advantageous
Benefits:· Competitive Salary · Company Pension · Staff Events · Opportunity to join a long-established and growing logistics business · Supportive and collaborative team environment · Career development opportunities within a successful national organisation
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
Data Management & Reporting
Maintain and update learner and apprentice records on the PICS system (including pre-apprentice and apprentice data)
Update and manage internal spreadsheets and databases with current, accurate information
Extract, evaluate and present data findings to support operational or learning decisions
Produce regular reports for internal teams and stakeholders
Digital Learning Support (Moodle)
Work with the Resource Manager to research and add new learning resources to the Moodle platform, including content, images and videos
Create and upload quizzes, questionnaires and interactive activities to enhance learner engagement
Ensure all Moodle resources are formatted correctly, accessible and aligned with learning objectives
Troubleshoot basic content issues and assist learners with access queries
Learner Feedback & Evaluation
Collect learner feedback from a variety of sources (surveys, quizzes, Moodle analytics, Kahoot sessions, etc.)
Analyse feedback to identify trends, strengths, and areas for improvement
Prepare feedback summaries and reports for internal use
Support the Resource Manager with implementing improvements based on findings
Administrative Support
Assist with general office and administrative tasks, including record filing, correspondence, scheduling, and coordination
Support the set-up of events, presentations or learner activities when required
Maintain professional documentation and update folders or systems as directed
Adhere to privacy, data protection and safeguarding policies in all administrative duties
Communication & Collaboration
Work collaboratively with internal teams, trainers, assessors and external stakeholders
Communicate effectively with learners to support access to learning materials and resolve queries
Represent the organisation professionally at all times in written and verbal communications
Training:
An apprenticeship includes regular training at Protocol Consultancy Services in Birmingham (B3 2NH) with the training organisation
English and maths Functional Skills (if applicable)
Minimum of 6 hours off-the-job training per week at employer premises
One day per month training at Protocol Consultancy Services in Birmingham City Centre
Training Outcome:
Business Administrator Level 3 or Digital Support Technician apprentice at Protocol Consultancy Services
Employer Description:We are an approved Work-Based Training Provider for the Department for Education. PCS is part of the Protocol Group of Companies and is a trading name of Transworld Publications Services Ltd. We deliver training across the West Midlands.Working Hours :Monday to Friday, 8.00am to 4.00pm.
30 minutes unpaid lunch break.Skills: ....Read more...
Supporting the Office Manager in ensuring that the standard office procedures are applied to the office and are working correctly, Health & Safety annual audit and ongoing annual procedures
Project Management and Coordination is essential along with the ability to troubleshoot and problem solve
Assisting clients in directing queries to the appropriate resource within the office
Receiving and dealing with telephone calls professionally, re-directing or taking messages and using initiative to deal with queries
Assisting with all the data processing, printing and postal functions including sorting, distributing, responding and drafting responses to incoming mail in a timely and efficient manner
Supporting with presentations, reports, emails and letters
Setting up meetings as appropriate and maintaining good communications
Provide a high quality secretarial and organisational support service including effective electronic diary management, assessing priority of appointments and reallocation as necessary
Providing support for an extensive range of meetings. This will include preparing and organising of refreshments
Supporting with daily banking and petty cash responsibility
Supporting with checking of weekly timesheet and printing and despatch of monthly bills
Setting up of new clients, checking paperwork complies with Haines Watts and money laundering procedures for sign off by MLO
Authorised ordering of office consumables
Organising and maintaining effective filing systems
Providing high quality and professional front of house duties to visitors
Cover of all other general administrative duties when necessary
Training:
Business Administrator Level 3 Apprenticeship Standard
On the job training in the work place
Taught sessions via New College Swindon
Training Outcome:
To be part of the Administration team
Employer Description:At Haines Watts Swindon Limited, we provide expert accounting, tax and advisory services which are tailored to help local businesses grow and succeed. With decades of experience, our dedicated team supports businesses, startups, entrepreneurs and individuals across Swindon, Wiltshire and the South West.Working Hours :Monday to Tuesday and Thursday to Friday with an hour’s lunch break. Office-based 09:00 - 17:30Skills: Communication skills,Attention to detail,Team working,Initiative,Proof reading skills,Work with people on all levels,Organise and plan own workload,Decision making skills,Interpersonal Skills,Stakeholder management,Written and verbal skills,Accurate meeting minutes,High levels of accuracy,Work under pressure,Meets deadlines,Excellent prioritisation,Maintains confidentiality,Takes responsibility....Read more...
General clerical support including: word processing, filing, photocopying
Responding to enquiries from students, colleagues and third parties, which may be face-to-face, by telephone or by email interactions
Customer service skills
Supporting the student experience
Data input and processing in large corporate IT systems
Use of spreadsheets
Basic financial processes
Dealing with confidential information
Assisting with events such as graduation and open days
Placing purchase orders
Administrative support for meetings e.g. organising the meeting, attending the meeting and taking notes
Understanding of and adherence to the University’s Policies and Procedures, including health and safety regulations, data protection, equality and diversity
Training:In addition to your level 3 apprenticeship qualification, we offer a unique apprenticeship programme filled to the brim with a wide range of training and skills development.
The initial training is deliberately broad to teach a wide range of competencies allowing you time to learn and discover the variety of careers within an everchanging higher educational environment.
You will spend four days a week learning workplace skills to fulfil your duties as an Apprentice Administrator, with one day studying with a local college to gain the academic elements of your programme. Training Outcome:Most apprentices are successful in securing a role with the university or choose to continue their academic studies. Opportunities to progress onto a higher apprenticeship or degree apprenticeship exist for high-performing candidates upon completion of their first apprenticeship with us. Whilst we cannot guarantee a permanent position at the University of Manchester, we endeavour to match apprentices with appropriate vacancies and support them through the entire application process. Employer Description:One of the world’s leading universities built on research and teaching practices, coupled with one of the most respected apprenticeship programmes in the UK. Our programme builds its success’s year-on-year and continues to develop, matching the needs of the university and our community. We are proud of our strong reputation, supporting each of our apprentices with individualised training, specialised projects, and targeted development to build a future career at the cutting edge of technology.Working Hours :Monday to Friday 9am to 5pm (variable times to suit workplace requirements) 1 hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative....Read more...
We are delighted to be recruiting for a Senior Administrator to join a friendly and professional team based in Charlbury on a full time, permanent basis. This is a fantastic opportunity for a highly organised and proactive individual to play a key role in supporting the smooth running of client contracts and internal operations.
As Senior Administrator, you will be responsible for ensuring the effective administration of client contracts from initial set-up through to completion, while providing essential support to consultants, directors, and the wider team. This is a varied position where strong organisation, attention to detail, and the ability to manage multiple priorities are key.
You will be responsible for:
Processing client orders and setting up contracts within the CRM system
Coordinating contract set-up, including documentation, scheduling, and invoicing plans
Monitoring contract performance and producing weekly and monthly reports
Supporting project teams with scheduling, diary management, and client coordination
Assisting with management reporting, including work-in-progress tracking
Organising travel, accommodation, and team events
Maintaining accurate records and archiving documentation
Identifying opportunities to improve processes and efficiency
You must be/have:
Highly organised with excellent attention to detail
Strong communication and interpersonal skills
Confident in working independently
Confident managing multiple tasks and priorities
IT literate, with experience in Microsoft Office (CRM systems experience desirable)
Proactive, professional, and able to work both independently and as part of a team
What's in it for you?
Salary: up to £30,000 DOE
Office based role within a beautiful countryside location with free parking
A supportive and collaborative working environment
A varied and interesting role with real responsibility
Opportunity to develop your skills and contribute to process improvements
....Read more...
This role is perfect for someone who wants to learn how a busy construction business operates.
You’ll be supporting the team with things like:
Answering calls and emails from customers, suppliers, and colleagues
Scheduling appointments and site visits
Helping prepare quotes, contracts, and project documents
Learning how to markup site plans with the estimating team
Ordering materials from suppliers and tracking deliveries
Preparing paperwork for roofing teams heading out to site
Keeping records and systems up to date
Supporting the contracts team and occasionally visiting construction sites for project meetings
Helping keep the office running smoothly
Don’t worry if you’ve never done this before, we’ll teach you everything you need to know
Training:You will be undertaking the Level 3 Business Administrator Apprenticeship Standard and fully supported by HTP Apprenticeship College.
You will be developing Knowledge, Skills, and Behaviours in the following areas:
IT
Record and Document Production
Decision Making
Interpersonal Skills
Quality Planning
Project Management
Business Processes
As part of the off-the-job training, you will complete a portfolio of evidence, attend online workshops, have time to study independently, undertake research and write assignments.
The apprenticeship is assessed independently at the end of the practical training. The assessments include an online multiple-choice test, a business project and presentation and a professional discussion based on a portfolio of evidence.Training Outcome:Upon successful completion of the apprenticeship, there may be the opportunity for a permanent role.
Many people who start in admin go on to build careers in areas like:
Office management
Estimating
Finance
Contracts management
Project support
If you’re motivated, curious, and ready to learn, we’ll help you grow.Employer Description:For over 90 years, Elliotts Premier Roofing have provided superior roofing solutions for residential and commercial projects across the south of England.
At Elliott’s Premier Roofing, we bring hands-on expertise to every project, delivering high-performance roofing solutions for homes and businesses alike. From complex designs to tailored advice, we bring precision, craftsmanship, and world-class service to every job.Working Hours :8.00am - 5.00pm, Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Non judgemental....Read more...
