A normal day would include:
Processing transactions - payments out of the bank and money in from customers
Phoning and emailing customers asking when invoices will be paid
Supporting the team in operational matters
We’re a small company and your exposure to all areas of the business will be varied
Developing your skills to take on the preparation of the management accounts
We have a seasoned Finance Director in the business who will guide you through your accounts development in the business.There is definite scope for progression for the right person, with continued support with learning AAT and beyond.
What will happen next:
New applicants to The Growth Company who meet the entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
More about this vacancy and any others you are suitable for
Any training you need to complete
What the next steps will be
How you could get there:
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take
Training:
Assistant Accountant Level 3 Apprenticeship Standard
Training Outcome:
Possible progression within the company and progression onto the next level apprenticeship
Employer Description:With over 50 years of experience designing and constructing utility infrastructure projects, we guarantee fit for purpose engineering solutions and outcome-based delivery that saves you time and money.
We integrate seamlessly with your business and operate a complete lifecycle approach to delivering utility infrastructure across three core functions.
We assess your project at the earliest stages to determine the most suitable and cost-effective method of bringing the required utility infrastructure to your site. The BSI PAS 128 compliant feasibility report can include:
• Existing utility asset maps
• Capacity checks for electric, water and gas
• Designing and proving of suitable utility routes
• Budget costings for construction of infrastructure and rebates back from IDNOs
We work closely with the DNO and IDNO to design and develop fit-for-purpose engineering solutions for your utility infrastructure, including:
• Obtaining points of connection
• Developing functional specifications
• Creating draft and detail design
• Taking through design approval
We work nationwide to construct, install and energise electric, water, gas and telecoms infrastructure on residential, industrial and commercial sectors projects:
• Disconnection of existing services
• Diversions and alterations of utility assets on the site
• Upgrades and reinforcements of utility assets to suit project requirements
• New mains and service connectionsWorking Hours :5 days hybrid 9.00am - 5.00pm, in office Tues to ThursSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Quick learner,Methodical,Confident,Can do attitude,Accountable,Asks questions,Committed,Forward thinking....Read more...
Provide professional and confidential HR administration across the full range of HR activity; including terms and conditions of service, benefits provision, recruitment, onboarding and payroll.
Manages the people team inbox effectively, seeking support from the wider team and referring queries as needed. As the initial point of contact for employees at all stages of their employment, it is essential that this role develops and maintains positive and effective relationships with colleagues.
Maintains current and accurate information within the HRIS and shared drive and produces robust management information aligned to business needs. Maintaining data protection at all times.
Supports the timely and accurate processing of our payroll and production of relevant HR correspondence and contractual documents.
Providing admin support to the team, including arranging meetings and minute-taking;
Learns and understands our organisation and our customers/members, ensuring our people and our customers at the heart of what we do.
Understanding and following Company policies to support our people. Developing capability to advise the wider business on policy.
Supports recruitment, including; advertising vacancies, send out offer packs, confirm staff probations.
Regularly contributes across the People team as a whole, recommending improvements to systems and procedures to improve efficiency in the department.
Undertakes project work when required.
Training:Training and support will be provided by our specialist Apprenticeship training provider, Smart Training & Recruitment.Training Outcome:They would start in the position of People Assistant which could lead to a People Advisor position in the future.Employer Description:Since the Society was founded in 1841 we have championed the profession, and are internationally renowned as publishers of medicines information. Our Royal Charter gives us a unique status in pharmacy. We promote pharmacy in the media and government, lead the way in medicines information, and support pharmacists in their education and development. We have three office in London, Edinburgh and Cardiff.
The RPS is facing a significant period of change, with a review on its governance and structure well advanced. The RPS is seeking to become a charity, the Royal College of Pharmacy, with a wholly owned commercial subsidiary. The people team are playing a pivotal role in this change programme and this is an exciting time to join the team.
RPS supports and works in a hybrid way, which means you will be able to work from home, however, there will be an expectation for collaborative face-to-face working – on average and typically this may be something between 4-8 working days per monthWorking Hours :Monday to Friday 9am - 5pm with an unpaid lunch break of one hourSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Non judgemental....Read more...
Key Responsibilities
Process and accurately inputting debtor invoices and credit notes.
Manage payment processing and upload data to internal accounting systems.
Prepare cheques and organize bank deposits as required.
Maintain accurate daily balances and financial records.
Investigate and resolve any financial discrepancies.
Monitor and respond to daily finance-related communications and queries.
Conduct credit control, including debt chasing and managing customer accounts.
Perform monthly bank reconciliations across all business accounts.
Provide timely financial reports.
Collaborate with other departments to manage orders (e.g., stationery, office supplies).
Assist in managing departmental budgets and cost control.
Process purchase invoices and credit notes accurately and promptly.
Liaise with suppliers, clients, and third-party providers regarding financial transactions.
Process staff expense claims and ensure compliance with policies.
Assist in VAT reporting and ensuring compliance with HMRC regulations.
Support internal and external quarterly and annual audits.
Assist in preparing monthly management accounts.
Maintain financial records using spreadsheets, sales/purchase ledgers, and journals.
Training:
Level 2 Accounts/Finance Assistant at Stockton Riverside College.
Functional skills Maths and English, if required.
Training Outcome:An opportunity for a full-time position at the end of the apprenticeship.Employer Description:Aura Infection Control are the market leaders in dental infection control. We have been supplying innovative infection control solutions for almost 20 years. Our experience has made us one of the leading infection control suppliers in the dental market, as well as the wider infection control market in a variety of sectors.
We introduced the UK’s leading dental unit waterline treatment – Alpron to the UK market in 2003. We are very proud that Alpron has become the product of choice for treating dental unit waterlines to this day.
In addition to our flagship dental unit waterline treatment, we are also a leading supplier of hand hygiene, surface disinfection, aspirator and handpiece cleaners, PPE and many other infection control products
During the Coronavirus pandemic, we worked closely with key sectors to ensure frontline staff and patients are well protected.
We are still a family company and we believe in keeping it personal. Going the extra mile and doing what’s right to support our customers to protect their staff and patients. We know our products, we know the industry, and we know our customers… and if we don’t know the answer we will find it.Working Hours :Monday - Thursday, 08:30 - 16:30 (30min break) and Friday, 08:30 - 14:00.Skills: Communication skills,Attention to detail,Organisation skills,Team working,High level of accuracy,Able to work independently,Time management,Interpersonal skills,Proactive,Willingness to learn,Able to prioritise work,Detail-oriented....Read more...
About the team:
Are you ready to embark on an exciting career with one of the country’s leading Trading Standards Authorities? We are seeking enthusiastic individuals who are eager to make a difference. Could that be you?
About the role:
Our mission is to protect consumers from rogue traders and unsafe products while supporting businesses to comply with the law. As an Assistant Trading Standards Officer, you will:
Advise businesses on legal compliance
Investigate complaints and sample consumer goods
Visit business premises such as shops, restaurants, warehouses, and farms
Disrupt rogue traders and compile reports for criminal prosecution
This role is challenging yet incredibly rewarding, offering a variety of tasks that keep every day interesting
About you:
Essential:
We need someone with enthusiasm, a commitment to learning, and excellent communication and organisational skills. You should be a team player who can also work independently and manage difficult situations.
Educational Requirements: Level 2 English and maths (or equivalent) needed prior to End-Point Assessment. Must be 16 years or over and a UK resident for at least three years.
Hold a full UK driving licence.
We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.
This job role is within the Regulatory Services, level REG8 job profile. Please locate this via:
Job profiles - Regulatory services.
To hear more about this opportunity or to visit our office, please contact Emma Hope on 01707 292525 or Richard Lewis on 01707 292418.
Learn about what we can offer you:
Professional Qualification: Achieve the Level 6 Trading Standards Professional apprenticeship with six hours a week dedicated to training or studying
Supportive Environment: Work alongside experienced officers in a friendly and supportive setting
Flexible Working: Enjoy a good work-life balance with flexible roles and comprehensive IT support
Training:The Level 6 Trading Standards Professional apprenticeship programme is delivered via a series of online workshops.Training Outcome:Secondment - This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the Secondment Form as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.Employer Description:Hertfordshire County Council provides services to the 1.2 million residents of the county - ranging from looking after vulnerable children, to maintaining our roads, fighting fires to looking after our older residents. You can find out more information on the services provided from Hertfordshire County Council at www.hertfordshire.gov.ukWorking Hours :Full-time Monday - Friday, 9am - 5pm. Flexible Working: Enjoy a good work-life balance with flexible roles and comprehensive IT support.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Team working....Read more...
Assist with the management of applications responding to queries where possible or forwarding to relevant member of team
Manage the access care planning application for all Care Support Workers and office based staff
Assisting with payroll queries and arranging the monthly payroll to our finance team
Monitoring and communicating with all Care Support Workers in relation to the care planning application
Working alongside care coordinator to arrange working shift for all staff and assisting with the monthly rotas
Process timesheet requests and queries
Taking responsibility for scheduling all meetings, and storing meeting minutes as per company policies
You will be responsible for answering calls and monitoring electronic monitoring system
Keep all administrative trackers up to date and accurate on a weekly basis, updating the team on any changes/concerns.
Develop and maintain relationships with Clients ; community based workers and outside agencies – including commissioners
Working with the senior team - ensuring governance planner and tasks are being implemented in a timely manner – following up on any overdue tasks
Schedule and monitor Care Assistants calls on a weekly and daily basis; considering Client / Care Assistant suitability and logistics
Identify and report areas of recruitment needsAssist the care manager with Client care plans and reviews
Participate in the ‘on call’ rota and provide an up-to-date handover
Assist with the processing of DBS referrals, liaising with the relevant HR Advisor and logging cases that have been submitted
Ensure the maintenance of employee records, ensuring complete accuracy and confidentiality
Provide a high level of customer service to all stakeholders
Support the team in the delivery of its objectives demonstrating a ‘can do’ attitude and adopting a flexible and resourceful approach
Support the recruitment team with project administration as and when required
Support the HR manager with all recruitment duties, these include advertising roles and pre-screening candidates
Training Outcome:Full time employment with Trailblazer and a well-constructed career path.Employer Description:Trailblazer Social Care is a Care Quality Commission (CQC) registered organisation. We deliver professional care based on both the healthcare requirements and personal preferences of our clients. Our services include; Rapid Response, Palliative and end of life care and Personalised care.
Trailblazer has many years’ experience of delivering support in health care across West Yorkshire.
We pride ourselves on being a fantastic place to work, somewhere that you will feel valued, supported, developed and part of a family. We strive to make sure every member of the team feels proud of the work they do and the service that we offer to our patients.
To enable us to deliver excellent patient care, we need people from all backgrounds, with a range of experiences, so that we are truly representative of the communities we serve.
We are working hard to increase diversity and inclusion within our organisation including, we want to encourage individuals from all backgrounds, experiences and beliefs, who share our mission of ‘patient care by people who care’ to work with usWorking Hours :Monday to Friday, 8.00am until 4.00pm or 9.00am until 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental....Read more...
Client bookkeeping, using our partner software to assist in invoice capture
Management accounts preparation
VAT returns
Company statutory compliance; Year-end accounts and Corporation tax
Personal tax returns
Payroll for clients
Attend client meetings with seniors
Client astonishment; opportunities to liaise with clients
Confirmation statements
AML delivery
Training:Delivery model:
Work-based training with your employer
Day release during term time (approximately 1-day a week)
Regular meetings with your training coordinator to monitor progress and well-being
Level 1 Functional Skills in English (7-days at college, if required)
Off the job training will count for at least 6-hours a week of an apprentice’s time at work
Qualifications included:
Level 1 Functional Skills in English (if required)
AAT Level 2 Foundation Certificate in Accounting
Level 2 Accounts or Finance Assistant Apprenticeship
End Point Assessment:
Knowledge Test - Integrated
Interview
Training Outcome:We are an office in which most people have taken the route of AAT to then go on to further qualify with either ACCA or ACA, we are open to CIMA (although we do not have experience within our team in this qualification) we would support our staff to finish their studying to the level in which they wish to obtain.
We like to promote staff internally and we have a clear career progression regarding qualifications and job titles.
We hope with our teams’ experience, we would help, support and encourage the apprentices to qualify and excel in their training.Employer Description:Cypher is a modern accountancy practice, having set up 5 years ago, we have grown rapidly as we entered the ‘digital’ world of accountancy and took advantage of the fast-paced technology progresses in the industry to identify efficiencies for our clients, to work smarter and to do our job better.
We are a small accountancy firm, providing finance expertise and business advice to small-
medium size businesses and individuals. We offer accountancy services, finance function outsourcing and business expertise for start-up businesses, growing businesses and businesses at a point of change.
Having recently acquired another local firm; we have grown substantially and have helped progress a 15 staff strong team through their careers. Our team shares a vision for what a digital accountancy firm can and should offer to entrepreneurs and business owners whatever growth stage their business is at.
We’ve also created a work environment where colleagues thrive, meaning we continue to produce work we’re proud of while offering unparalleled service to our clients.
We like to be the forward-thinking accountancy firm, and we are forever learning, developing and investing to stay ahead in the fast-moving sector we are in.Working Hours :We have a 35-hour working week, with flexible working hours to suit. Exact working days and hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative....Read more...
Senior Sales Consultant / Supervisor – Luxury Showroom Notting Hill, Kensington & Chelsea, London £28,000 – £34,000 per annum (DOE) Full-time | Start Date: ASAP
Are you an experienced luxury retail professional ready for a new challenge?
Do you thrive in an elegant, boutique environment where every day brings something new? Are you confident delivering exceptional service, supporting digital growth, and helping lead a high-performing team?
If so, this is an exceptional opportunity to join a highly respected, independent luxury brand with a loyal global following.
About the Brand
This design-led, independently owned boutique in the heart of Notting Hill is celebrated for its beautifully curated showroom, impeccable product quality, and dedicated international clientele. With a strong online presence and a distinctive personal touch, the brand offers a refined alternative to traditional luxury retail.
The Role
As Senior Sales Consultant / Supervisor, you’ll support the Showroom Manager in delivering an outstanding customer experience while helping maintain the high standards the brand is known for. You’ll play a key role in driving sales, supporting eCommerce and social media activity, and contributing to a collaborative, close-knit team.
Key Responsibilities:
Deliver an exceptional, personalised luxury experience—both in-store and online
Support the daily running of the showroom and uphold visual merchandising standards
Take ownership of individual sales performance and help meet team targets
Assist in growing and managing the brand’s social media presence
Help oversee eCommerce operations, including international order fulfilment
Respond to customer queries with polish, professionalism, and a solutions-focused mindset
Build strong, lasting relationships with VIP and high-net-worth clients
Represent the brand with elegance, expertise, and authenticity
What You’ll Bring:
Experience in luxury retail at Senior Sales, Supervisor, or Assistant Manager level
A client-first mindset with excellent interpersonal and communication skills
Familiarity with eCommerce systems and social media platforms
A sharp eye for detail and a proactive, can-do attitude
Passion for boutique retail, fashion, and lifestyle products
Commercial awareness and a desire to grow with a brand that values quality and innovation
Why Join?
Be part of a respected, design-led brand with international reach
Work in a supportive, collaborative team environment
Enjoy a stunning, curated showroom in Notting Hill
Competitive salary of £28,000 – £34,000 (DOE) plus bonus potential
Help shape the future of an independent luxury retailer on the rise
Excited to bring your expertise to a brand that blends timeless style with modern retail? Apply today to be part of something truly special.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse.
....Read more...
JOB DESCRIPTION
The Executive Assistant will provide high-level administrative support to members of the executive leadership team. This role demands exceptional organizational skills, attention to detail, and the ability to manage competing priorities in a fast-paced environment. Key responsibilities include managing calendars, coordinating meetings, arranging travel, preparing communications, and handling confidential information with professionalism and discretion.
Principal Accountabilities
The following responsibilities are general duties that a particular employee in this position may or may not be required to perform. The actual duties required of this position may vary.
Manage complex calendars, including scheduling meetings, appointments and travel for executive leaders.
Coordinate logistics for meetings, conferences and events, including preparation of materials, agendas and follow-up items.
Screen and prioritize incoming communications, including emails, calls and mail; respond or route as appropriate.
Manage a variety of complex and confidential situations and duties to support executive management in accordance with company policies, practices, and procedures.
Prepare executive expense reports.
Prepare, edit and proofread correspondence, presentations, reports and other documents.
Support annual budget (GTO) process by coordinating deadlines and assisting in the preparation of key deliverables.
Maintain organized filing systems and ensure timely access to critical documents and records.
Assist with the upkeep of HR databases and personnel records, ensuring data is accurate, confidential and compliant with company protocol.
Assist with tracking, processing, and organizing legal invoices, including coordination with internal legal team and external vendors to ensure timely and accurate billing.
Performs other activities assigned.
Minimum Requirements:
Associates degree.
3-5 years of experience in an administrative or executive support role. Experience supporting senior executives or C-level leaders strongly preferred.
Advanced proficiency in MS Office (Outlook, Word, PowerPoint, and Excel).
Experience in calendar management and expense reporting.
Professional demeanor and ability to interact with internal and external stakeholders at all levels.
Proven ability to handle confidential and sensitive information with discretion.
Ability to manage multiple tasks and priorities with a high degree of accuracy and attention to detail.
Excellent organizational and time management skills.
Excellent written and verbal communication skills.
Strong problem-solving skills and ability to work independently with minimal supervision.
Preferred Requirements:
Familiarity with productivity tools (e.g, Teams, Concur, Oracle).
Commitment to excellence - perform duties at the highest level possible on a consistent basis.
Excellent communicator - able to interact with people of all levels in a confident, professional manner.
Business sense - has a strong business sense and ability to perform work with tact and judgment; handle confidential information with discretion.
Service focus - dedicated to meeting the team expectations by maintaining effective relationships.
Strong event planning and logistics coordination experience.
Experience preparing executive-level reports, presentations and communications.
Ability to anticipate executive needs and proactively solve problems.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
ABOUT US
RPM Performance Coatings is a strategic operating unit of RPM International Inc. RPM Performance Coatings joins exceptional products, technologies, service and individuals together to provide a comprehensive building solution package to markets throughout North America, as well as internationally. RPM Performance Coatings products and services are sold directly to contractors, distributors and end users, such as industrial manufacturing facilities, public institutions and other commercial customers. RPM Performance Coatings generated $1.5 billion in net sales for the fiscal year ended May 31, 2024.Apply for this ad Online!....Read more...
JOB DESCRIPTION
The Executive Assistant will provide high-level administrative support to members of the executive leadership team. This role demands exceptional organizational skills, attention to detail, and the ability to manage competing priorities in a fast-paced environment. Key responsibilities include managing calendars, coordinating meetings, arranging travel, preparing communications, and handling confidential information with professionalism and discretion.
Principal Accountabilities
The following responsibilities are general duties that a particular employee in this position may or may not be required to perform. The actual duties required of this position may vary.
Manage complex calendars, including scheduling meetings, appointments and travel for executive leaders.
Coordinate logistics for meetings, conferences and events, including preparation of materials, agendas and follow-up items.
Screen and prioritize incoming communications, including emails, calls and mail; respond or route as appropriate.
Manage a variety of complex and confidential situations and duties to support executive management in accordance with company policies, practices, and procedures.
Prepare executive expense reports.
Prepare, edit and proofread correspondence, presentations, reports and other documents.
Support annual budget (GTO) process by coordinating deadlines and assisting in the preparation of key deliverables.
Maintain organized filing systems and ensure timely access to critical documents and records.
Assist with the upkeep of HR databases and personnel records, ensuring data is accurate, confidential and compliant with company protocol.
Assist with tracking, processing, and organizing legal invoices, including coordination with internal legal team and external vendors to ensure timely and accurate billing.
Performs other activities assigned.
Minimum Requirements:
Associates degree.
3-5 years of experience in an administrative or executive support role. Experience supporting senior executives or C-level leaders strongly preferred.
Advanced proficiency in MS Office (Outlook, Word, PowerPoint, and Excel).
Experience in calendar management and expense reporting.
Professional demeanor and ability to interact with internal and external stakeholders at all levels.
Proven ability to handle confidential and sensitive information with discretion.
Ability to manage multiple tasks and priorities with a high degree of accuracy and attention to detail.
Excellent organizational and time management skills.
Excellent written and verbal communication skills.
Strong problem-solving skills and ability to work independently with minimal supervision.
Preferred Requirements:
Familiarity with productivity tools (e.g, Teams, Concur, Oracle).
Commitment to excellence - perform duties at the highest level possible on a consistent basis.
Excellent communicator - able to interact with people of all levels in a confident, professional manner.
Business sense - has a strong business sense and ability to perform work with tact and judgment; handle confidential information with discretion.
Service focus - dedicated to meeting the team expectations by maintaining effective relationships.
Strong event planning and logistics coordination experience.
Experience preparing executive-level reports, presentations and communications.
Ability to anticipate executive needs and proactively solve problems.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
ABOUT US
YOUR CAREER. OUR ORGANIZATION. THINK WE'RE A FIT? Be a part of Stonhard and be a part of something big. We are a world-leading manufacturer and installer of seamless floors, walls and lining systems and we offer diverse and challenging careers throughout the world. We are also part of RPM Performance Coatings, an organization that generates more than $1.6 billion in annual revenue, employs over 4,600 people and maintains sales operations in more than 65 countries. We are growing and we love what we do. Does this sound like your kind of place?
BENEFITS
In addition to career advancement and growth, continuous training, and mentoring opportunities, Stonhard offers an excellent insurance and financial benefits program. Stonhard, being part of RPM Performance Coatings, is able to combine its resources to offer a substantial and comprehensive benefits package.Apply for this ad Online!....Read more...
Are you ready to take the next step in your legal career?
My client, a leading provider of insurance and legal services, is looking for a Serious Injury Assistant to join their growing team. With a strong commitment to customer care, they ensure every claim journey exceeds expectations by delivering seamless, fully outsourced solutions backed by industry expertise and innovation.
The ideal candidate will be responsible in assisting a senior fee earner in all aspects of litigated and non-litigated claims with an emphasis on pain related conditions.
Key Duties & Responsibilities
- Deal with all aspects of litigated and non litigated personal injury claims mainly of a high (serious injury/ multi track) value and/or technical nature as requested.
- Continuously risk assess a case as it progresses and highlight concerns to your fee earner/line manager to include having regard to liability, contributory negligence, causation, and quantum
- To immediately draw to your fee earners attention the receipt of any kind of offer of settlement and to update the system to reflect the nature, date, and amount of offer.
- To understand the complexities associated with establishing causation and pain.
- To identify the need for signposting to other organisations such as Headway or other charities.
- To identify the need for the claimant to be referred for a benefits check and obtain authority from your fee earner supervisor to refer the client for a benefits check.
- To attend if required the Magistrates Court, Crown Court, or Coroners Court for hearings as required.
- Obtain relevant and necessary evidence (medical or otherwise), liaising with medical experts as necessary, identify and request relevant discovery documents. This will include being familiar with digitised platforms for securing medical records and imagery, an ability to review records and reports and prepare comprehensive summaries.
- Instruct Counsel, attend conferences and JSMs.
- Draft pleadings, applications, instructions, briefs, schedules of loss and witness statements with supervision and guidance.
- Full utilisation of PI Calculator (training will be given).
- Ensure any appropriate instructions are obtained from any relevant lay and/or insurance clients or their litigation friend where the client is a protected party.
- Engage with mentoring and training other team members as required by your manager or Head of Department.
- To attend client meetings as requested which can be anywhere in England/Wales.
- To liaise with and instruct pagination companies where relevant and proportionate with sign off from your fee earner/manager.
Experience & Knowledge
- Substantial experience running a litigated caseload or assisting with a serious injury case load. Candidates from a Defendant background with relevant experience will be considered.
- Excellent client care and analytical skills, to include providing written and oral advice in a clear concise manner.
- The ability to liaise and build up a rapport by using effective communication with all external agencies during the life of a claim including medical agencies, investigators, barristers etc
- Good IT skills with a sound working knowledge of VF or a similar case management system and essential MS Office knowledge.
- Excellent time management and organisational skills, with a calm and methodical approach to work, and a flexible and adaptable attitude to resolving issues.
- Here at Carpenters group diversity and inclusion matters, it is integral to our culture, and we welcome applications from everyone. We celebrate difference and believe in equal opportunities for all.
Benefits
- 25 days' holiday per annum
- Holiday buy and sell scheme
- Hybrid working model (in relevant role)
- Medicash cash plan claim back dental / physio / optical appointments
- My Medicash App including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
- Discounts and cash back on travel and shopping through Medicash extras
- Life Assurance Scheme (4 x salary)
- Pension scheme
- Funded driving theory test (in relevant role)
- Active network of Wellbeing Champions providing mental health support
- Training and development opportunities
- Funded social events to connect with your colleagues
This is a fantastic opportunity for someone passionate about making an impact in the legal sector.
If you have the skills and enthusiasm to excel then please send your updated CV to c.orrell@clayton-legal.co.uk or call Chris on 0161 914 7357 to discuss the role further.....Read more...
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty.
This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work.
Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include:
Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us.
Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims.
Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience.
Promotion: Assisting with the sale of accessories and service plans.
Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry.
The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday - Friday, 08.30 - 17.30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Team working,Creative....Read more...
The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks.
Your duties will vary from day to day and could include:
Providing advice to customers who are having problems with their vehicles
Taking sales orders from customers both face to face and over the phone
Stock control for vehicle parts and accessories
Maintaining an ordered stock room
Raising invoices for parts sold
Liaison with internal teams to ensure the correct stock is place at the right time
Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail.
As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You also should be IT literate (although full training will be provided).
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one-year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry.
The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday - Friday, 08:30 - 17:30. Possibility of Saturday workings and/or shifts.
Working week will be confirmed on application.Skills: Communication skills,Customer care skills,Problem solving skills,Team working,Initiative,Patience....Read more...
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty.
This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work.
Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include:
Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us
Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims
Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience
Promotion: Assisting with the sale of accessories and service plans
Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one-year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:At SEAT, there is nothing more important than our people. Their enthusiasm, commitment and skills are the dynamic force behind SEAT cars. Our people drive the innovation and technology, style and design in everything that we do.
We are looking to enthusiastic and passionate people to join our team working as apprentices in our retail network and drive their career forward with us.Working Hours :Monday - Friday. 08:30 - 17:30.
Possibility of Saturday workings and/or shifts.
Working week will be confirmed on application.Skills: Communication skills,Customer care skills,Team working,Initiative,Patience....Read more...
The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks.
Your duties will vary from day to day and could include:
Providing advice to customers who are having problems with their vehicles
Taking sales orders from customers both face to face and over the phone
Stock control for vehicle parts and accessories
Maintaining an ordered stock room
Raising invoices for parts sold
Liaison with internal teams to ensure the correct stock is place at the right time
Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail.
As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You also should be IT literate (although full training will be provided).
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one year programme, you will receive the following:
Level 2 Customer Service Practitioner Apprenticeship Standard
Brand specific certifications
Training Outcome:
Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship
Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes
Employer Description:One in every nine vans sold in the UK is a Volkswagen Commercial Vehicle. Dependable, Partnership and Economical. These are the brand values of Volkswagen Commercial Vehicles. With a vehicle range that includes the iconic camper van to our more modern Amarok’s and transporters, it’s no wonder our customers are loyal supporters of our brand.
We are looking for the next generation to work within our retail network as an apprentice, taking on the technical and life skills that will be the foundation of a rewarding career.Working Hours :Monday - Friday, 08:30 - 17:30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Customer care skills,Team working,Initiative,Patience....Read more...
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty.
This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work.
Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include:
Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us
Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims
Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience
Promotion: Assisting with the sale of accessories and service plans
Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one-year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:One in every nine vans sold in the UK is a Volkswagen Commercial Vehicle. Dependable, Partnership and Economical. These are the brand values of Volkswagen Commercial Vehicles. With a vehicle range that includes the iconic camper van to our more modern Amarok’s and transporters, it’s no wonder our customers are loyal supporters of our brand.
We are looking for the next generation to work within our retail network as an apprentice, taking on the technical and life skills that will be the foundation of a rewarding career.Working Hours :Monday - Friday, 08:30 - 17:30.
Possibility of Saturday workings and/or shifts.
Working week will be confirmed on application.Skills: Communication skills,Customer care skills,Team working,Initiative,Patience....Read more...
The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks.
Your duties will vary from day to day and could include:
Providing advice to customers who are having problems with their vehicles
Taking sales orders from customers both face to face and over the phone
Stock control for vehicle parts and accessories
Maintaining an ordered stock room
Raising invoices for parts sold
Liaison with internal teams to ensure the correct stock is place at the right time
Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail.
As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You also should be IT literate (although full training will be provided).
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one year programme, you will receive the following:
Level 2 Customer Service Practitioner Apprenticeship Standard
Brand specific certifications
Training Outcome:
Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship
Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes
Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry.
The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday - Friday, 08:30 - 17:30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Customer care skills,Team working,Initiative,Patience....Read more...
The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks.
Your duties will vary from day to day and could include:
Providing advice to customers who are having problems with their vehicles
Taking sales orders from customers both face to face and over the phone
Stock control for vehicle parts and accessories
Maintaining an ordered stock room
Raising invoices for parts sold
Liaison with internal teams to ensure the correct stock is place at the right time
Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail.
As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You also should be IT literate (although full training will be provided).
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one-year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry.
The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday - Friday, 08:30 - 17:30.
Possibility of Saturday workings and/or shifts.
Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Customer care skills,Team working,Initiative,Patience....Read more...
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty.
This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work.
Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include:
Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us
Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims
Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience
Promotion: Assisting with the sale of accessories and service plans
Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one-year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry.
The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday - Friday, 08:30 - 17:30.
Possibility of Saturday workings and/or shifts.
Working week will be confirmed on application.Skills: Communication skills,Customer care skills,Team working,Initiative,Patience....Read more...
The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks.
Your duties will vary from day to day and could include:
Providing advice to customers who are having problems with their vehicles
Taking sales orders from customers both face to face and over the phone
Stock control for vehicle parts and accessories
Maintaining an ordered stock room
Raising invoices for parts sold
Liaison with internal teams to ensure the correct stock is place at the right time
Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail.
As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You also should be IT literate (although full training will be provided).
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one year programme, you will receive the following:
· Level 2 Customer Service Practitioner Standard
· Brand specific certificationsTraining Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry.
The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Customer care skills,Team working,Initiative,Patience....Read more...
The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks.
Your duties will vary from day to day and could include:
Providing advice to customers who are having problems with their vehicles
Taking sales orders from customers both face to face and over the phone
Stock control for vehicle parts and accessories
Maintaining an ordered stock room
Raising invoices for parts sold
Liaison with internal teams to ensure the correct stock is place at the right time.
Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail.
As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You also should be IT literate (although full training will be provided).
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry.
The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Customer care skills,Team working,Initiative,Patience....Read more...
The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks.
Your duties will vary from day to day and could include:
Providing advice to customers who are having problems with their vehicles
Taking sales orders from customers both face to face and over the phone
Stock control for vehicle parts and accessories
Maintaining an ordered stock room
Raising invoices for parts sold
Liaison with internal teams to ensure the correct stock is place at the right time
Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail.
As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You also should be IT literate (although full training will be provided).
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry.
The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Team working,Initiative,Patience....Read more...
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty.
This is a varied role where you will work with all departments, bringing a friendly and energetic approach to your daily work.
Every day is different within the Service Department, so the role will vary. Some duties on a day-to-day basis may include:
Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us.
Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims.
Teamwork: Liaison with all the relevant departments, including workshop and management, to deliver an amazing customer experience.
Promotion: Assisting with the sale of accessories and service plans.
Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem-solver who can deliver excellent customer service.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers, encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity to drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry.
The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Patience....Read more...
The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks.
Your duties will vary from day to day and could include:
Providing advice to customers who are having problems with their vehicles
Taking sales orders from customers both face to face and over the phone
Stock control for vehicle parts and accessories
Maintaining an ordered stock room
Raising invoices for parts sold
Liaison with internal teams to ensure the correct stock is place at the right time
Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail.
As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You also should be IT literate (although full training will be provided).
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:
Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications
On successful completion of the one year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:
Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles
This network of retailers spans the UK, providing a wide range of career opportunities
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward
Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship
Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes
Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry.
The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday – Friday, 08:30 - 17:30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Patience....Read more...
