Housing Regulation Officer Apprentice

As a Housing Regulation Officer Apprentice, you will support landlords and tenants, ensuring their homes meet safety and health standards.

Key responsibilities:

Handle customer queries related to privately rented dwelling, including Houses in Multiple Occupation (HMO) Support in conducting inspections and risk assessments for properties in the private rented sector Support landlords and tenants to ensure compliance with legal obligations and maintain tenant welfare Investigate complaints and carry out inspections Provide advice and guidance to ensure regulatory compliance. Support in taking enforcement action when required, including preparing for tribunal or court cases

Training:

Regulatory Compliance Officer Level 4 (Higher national certificate) Apprenticeship Standard:

The Credit Services Association (CSA) blended - learning delivery Flexible combination of online group workshops, e-learning, structured workplace learning, tutorials, and mini projects

Training Outcome:
To move into a permanment postion with the Private Sector Housing Service 

Employer Description:
Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act. Read more about working at Portsmouth City Council and our benefits on our careers portal homepage: Careers Portal - Find jobs with Portsmouth City Council

Working Hours :
Monday - Friday, Shifts to be confirmed.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Non judgemental