Business Administrator Apprentice

Provide excellent customer service to learners and employers throughout their apprenticeship journey Support the onboarding of new learners and employers by managing documentation and eligibility checks Respond to enquiries and support requests from learners employers, and tutors via phone, email, and video conferencing Maintain accurate learner and employer records in line with compliance and funding requirements Administrative Coordination Use and update internal and external systems to ensure compliance with funding regulations Assist with scheduling and coordinating webinars, meetings, and training sessions Support internal audits, quality assurance tasks, and pipeline checks Contribute to internal reporting and data accuracy across systems Communicate effectively with internal departments, including tutors, funding, compliance, and finance teams Participate in team meetings and contribute to continuous improvement initiatives Support or lead meetings using Microsoft Teams or similar platforms, as appropriate On occasion, support the Client Engagement team with lead sourcing, opportunity creation, and best practice delivery Ensure a smooth transition for employers onto apprenticeship programmes and maintain accurate customer data in internal systems Upload job adverts to government apprenticeship platforms and respond to incoming apprentice enquiries with Information, Advice and Guidance (IAG) Attend events to promote Ginger Nut Training and the wider apprenticeship system

Training Outcome:
Successful apprentices may have the opportunity to progress into a permanent role within the organisation

Employer Description:
Ginger Nut Training is an independent training provider of apprenticeships and trains people at businesses across the country at companies like The Department for Education, The National Theatre, Amex, Amazon, Colchester Hospital, Essex County Council and more.

Working Hours :
Monday to Friday 09:00 to 17:00

Skills:
Communication skills,Attention to detail,Team working,Creative,Microsoft Office Products,Professional demeanour,Time management,Adaptable