The role involves the apprentice working in an exciting busy office environment with the main duties involving the following tasks
Opening and reading mail and taking relevant actions where appropriate
General typing and administrative tasks
Creating and maintaining efficient filling systems
Receive guests and visitors, and co-ordinating meeting requirements
Ensure Work Based Evidence is collated in appropriate way and logged
Able to organise assigned tasks and complete
Able to solve problems that arise
Work well in a team and cooperate with colleagues
Contribute to community day projects
Training:
You will learn on the job and supported by a Mentor
You will attend the Manchester Training academy for Classroom teaching (3-4) times throughout the duration
One to one support from a Specialist Skills coach
Training Outcome:
Customer Serviice Advisor
Team Leader
Employer Description:There are many reasons to join us here at MAN and many opportunities to grow with us across the UK and around the world.
We think you’ll agree that the best reason is to work with other people like you: people who work together to put our customers first, people who are proud of our product range and passionate about what it can do, people who don’t mind a bit of hard work and support each other to make sure we deliver our customer promises, every day.
Here you’ll be trusted and respected to be your best and do your best. It’s the MAN way.Working Hours :Monday to Friday
Shifts to be confirmed
(Weekends maybe required)Skills: Communication skills,IT skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative....Read more...
Creating shipment bookings with hauliers, shippers and other customers
Keeping customers informed of shipment progress at all stages
Ensuring booking details are accurate including weights, dimensions and pack numbers
Booking space on vessels for Ocean Freight shipments
Creating and modifying required documentation
Liaising with customers, suppliers, and international agents
Providing a strong level of customer service throughout
Checking invoices are accurate
Learning how to complete customs entries and eventually submitting them
Training:International Freight Forwarding Specialist Level 3.
On the job training delivered by the employer.
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours to progress and develop.
Identify, track and support 6 hours off the job training activities.
Quarterly formal progress review meetings, identifying learning achievements and next steps.Training Outcome:This is a permanent role, and we are always looking to progress colleagues in the business.Employer Description:Since 1982 CNS Freight has been successfully offering high quality freight services to the UK Forwarding Industry.
Success has come through the hard work and dedication of the company personnel and investment in resources to improve and innovate our systems and processes.Working Hours :Monday to Friday 9.00am to 5.15pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working....Read more...
1. HR Administration & Operations:
Assist with the onboarding and offboarding processes (e.g., issuing offer letters, contracts, leaver forms).
Manage the HR Inbox for any day-to-day queries for all employees.
Maintain accurate and up-to-date employee records within both our HRIS System and HR Folder (digital and paper-based).
Update and manage HR systems and trackers (e.g., holidays, absence, training).
Support the collation of weekly and monthly HR data and reports.
Help prepare paperwork for HR meetings such as disciplinaries or probation reviews.
2. Recruitment Support:
Work with managers to ensure job descriptions are up to date and prepped to advertise via Indeed or LinkedIn.
Post job adverts and track applications shortlisting with managers.
Support with interview scheduling and candidate communication.
3. Supporting the HR Manager
Preparing agendas, action logs and minutes for HR meetings.
Drafting letters or documents under guidance (e.g., outcome letters, HR templates).
Assisting with project work such as audits, policy updates, or process reviews.
Gathering data and feedback to support people-related initiatives or presentations.
Helping track progress against HR action plans, engagement surveys, or compliance tasks.
Providing admin support for ER cases, investigations or formal hearings when required.
Acting as a point of contact for basic HR queries and escalating when appropriate.
Supporting the delivery of HR communications, briefings or training sessions.
4. Employee Engagement & Communication:
Assist with internal HR communications such as newsletters and noticeboards.
Help coordinate employee recognition schemes and engagement initiatives.
Support event planning for staff training, social events or wellbeing campaigns.
5. Learning & Development:
Maintain training records and ensure compliance with mandatory training requirements.
Help coordinate training sessions and feedback surveys.
What You’ll Learn:
Practical experience across the full HR lifecycle in an IT Technology environment.
Use of HR systems and best practices in documentation and compliance.
How to handle confidential and sensitive information with professionalism.
The foundations of employment law, employee relations, and HR policies.
Effective communication skills across different teams and staff levels.
Training:
HR Level 3 Support Apprenticeship
*All apprenticeship training is delivered within the workplace, no need for the successful apprentice to attend a college setting. The employer will allocate 6 hours per week for you to complete any apprenticeship training/meetings/coursework.Training Outcome:Progression available for the right candidate.Employer Description:Remtek Systems Limited is a one-stop-shop supplier of disabled student allowance computer equipment and software, assistive technology training, and ergonomic working solutions. With over 50 years of experience, Remtek remains constantly aware of customers' requirements and flexible to their varying needs.
The company's focus on disabled computer users allows them to provide exceptional service and constantly improve their offerings. All staff receive training in both assistive technology and disability awareness to better serve their customer base.Working Hours :08:30am – 17:00pm, Monday - Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative,Non judgemental,Able to work with discertion,Awareness of confidentiality,Time-management skills,Willingness to learn,Able to take feedback....Read more...
The Kia Combined Service and Parts apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia service and parts advisor.Once qualified, they will be responsible for:
Customer contact and experience
Taking customer bookings and scheduling services and repairs
Communicating the customer's work and faults to the vehicle technicians
Handling customer complaints
Advice and guidance for vehicle care and warranty retention and warranty claims
Taking orders from customers, both face-to-face and over the phone
Maintaining an ordered stock room and finding parts from stock
Raising invoices
Advise on accessories and modifications
Warranty claims and returns
Training:As part of the apprenticeship training, apprentices will complete 8 blocks of learning covering the following subjects:
Professional development
Delivering a quality business-focused service
Teamwork
Cultural and environmental awareness
Communication and influencing skills
Delivering customer excellence
Handling customer complaints
Inventory and stock management
Receiving and processing payments
Training Outcome:Upon completion apprentices will be eligible to apply for supervisor and/or sales senior roles within the dealership. Employer Description:As part of the reputable, family-owned Snows, Snows Kia is backed by over 60 years of experience, and we are dedicated to bringing the best of Kia to Hampshire and Surrey. Our dealerships are located in Guildford, Basingstoke, and Newbury, and we are committed to providing motorists with the very best, new and approved used vehicles.
We always strive to go the extra mile to deliver excellent customer service.
Our three dealerships offer a wide range of vehicle services for the renowned Kia marque. From new and approved used car sales to a whole host of aftersales services, motorists across the south will benefit from our expertise.
At Snows Kia, we're dedicated to investing in our staff and facilities. With state-of-the-art showrooms and modern workshops packed with the latest tools and diagnostic equipment, we have all the necessary amenities to offer a first-class service. And, by employing only those with a passion for Kia and who are fully trained and experienced, this level is all but guaranteed.Working Hours :Monday - Friday, full-time (40-hrs per week) and may require the occasional weekend work where required. Working hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working....Read more...
This is a dynamic opportunity for someone passionate about hands-on technical work and customer support. In this role, you'll be responsible for the repair and servicing of Fronius welding equipment, including inverters, torches, hose packs, and automated systems. You'll carry out safety and weld tests, perform calibration, and ensure all equipment is operating at peak performance. You'll also provide technical support for new product launches, assist with presales and after-sales support, and respond to technical and welding queries via email and phone. Working closely with our application demonstrators, you'll help showcase our equipment at trade fairs, seminars, and events, while also supporting stock control and troubleshooting for customers. This is a fantastic opportunity to grow your skills in a fast-paced, innovative environment where no two days are the same!Training:Health and Safety Training as well as Fire Awareness training.Training Outcome:Upon successful completion of the apprenticeship would lead to a role as a Fronius Technical Support Systems Engineer.Employer Description:Fronius is a family-owned company that values long-term success and stability, offering secure and future-oriented career paths. They specialize in welding, photovoltaics, and battery charging technology, providing a diverse range of products and services.Working Hours :Mon-Fri 8:30-17:00.Skills: Personable,Creative,Communication,IT Skills,Teamwork,Professionalism....Read more...
Purpose
To provide customer-focused, efficient and effective administrative support to the Strategic Transport and Highways team, including project support where required.
To manage the Strategic Transport and Highways team mailboxes and casework systems, ensuring timely and accurate responses to internal and external enquiries, complaints, and Freedom of Information (FOI) requests.
To deliver a wide range of both routine and more complex administrative tasks in order to support the effective and efficient delivery of services within the Strategic Transport and Highways team.
To support the accuracy, maintenance, and development of data and information systems in response to changing needs and to ensure effective implementation and review.
To provide on-going support and guidance to the colleagues/Admin Officers
Responsibilities
Support, guide and mentor the Admin Assistants on all aspects of the work, including providing input into the PES process as required.
Receive, sort, distribute and respond to incoming and outgoing post (including via electronic systems) for the team.
File records in an accurate and timely fashion and maintain electronic or paper filing systems.
Photocopy, scan and index documents to ensure information can be distributed to intended recipients.
Collate, print and distribute documents or materials as required by the team.
Take accurate minutes or notes at meetings, panels or other events (including more complex or sensitive situations), ensuring confidentiality is maintained at all times.
Support the maintenance of records and monitoring for service budgets and contract registers.
Manage and respond to all internal and external queries, complaints, and information requests, including more complex casework.
Raise Purchase Orders (PO’s) and process invoices and be responsible for authenticating invoices and payments in accordance with the Council’s financial procedures and regulations.
Undertake general office management tasks, including supporting Business Continuity and Health & Safety processes, completing Display Screen Equipment (DSE) or other risk assessments and maintaining corporate registers or contract lists.
Research and collate information and respond to complaints and Freedom of Information (FOI) requests, in support of Team and Service Managers, liaising with staff and managers to ensure that deadlines are met.
Coordinate recruitment activity for temporary and permanent staff (in conjunction with individual services and HR)
Coordinate induction and training sessions for new staff within the department.
Work flexibly across the Strategic Transport and Highways service to provide cover for other officers as required.
Order and issue stationery, supplies and other equipment (including service-specific items) when requested, following standard approval processes and ensuring the safe and secure storage of items.
Receive deliveries and check goods received against purchase order forms.
Manage both routine and more complex enquiries from customers via telephone, face-to-face, web or email in a sensitive, courteous and professional manner
Provide basic information on individual services, processes or legislation/procedures and signpost to other sources of information (including relevant officer or service).
Extract information from systems or databases and provide reports to managers as part of service, departmental, organisational or national reporting requirements.
Undertake both basic and more complex information searches when required (using the internet, intranet or other sources).
Provide project management support as requested.
Requirement
Must have Enhanced DBS.
Excellent ICT skills including spreadsheets, databases and word processing.
Good demonstrable experience of providing a high-quality and comprehensive administrative service, delivering core business processes to agreed performance standards.
Good demonstrable experience of dealing with the public face to face, by telephone and via web enquiries.
Experience of mentoring, guiding and training other staff on a daily basis.
Confident user of core business ICT systems.
Highly developed customer care skills, including an ability to deal sensitively with a wide range of customers and maintain good relationships with internal or external partners (within the public, private and voluntary sectors).
If interested, please subit CV and call Varsha on 02036913890 between 9am to 5pm (Mon to Fri)....Read more...
Purpose
To provide customer-focused, efficient and effective administrative support to the Strategic Transport and Highways team, including project support where required.
To manage the Strategic Transport and Highways team mailboxes and casework systems, ensuring timely and accurate responses to internal and external enquiries, complaints, and Freedom of Information (FOI) requests.
To deliver a wide range of both routine and more complex administrative tasks in order to support the effective and efficient delivery of services within the Strategic Transport and Highways team.
To support the accuracy, maintenance, and development of data and information systems in response to changing needs and to ensure effective implementation and review.
To provide on-going support and guidance to the colleagues/Admin Officers
Responsibilities
Support, guide and mentor the Admin Assistants on all aspects of the work, including providing input into the PES process as required.
Receive, sort, distribute and respond to incoming and outgoing post (including via electronic systems) for the team.
File records in an accurate and timely fashion and maintain electronic or paper filing systems.
Photocopy, scan and index documents to ensure information can be distributed to intended recipients.
Collate, print and distribute documents or materials as required by the team.
Take accurate minutes or notes at meetings, panels or other events (including more complex or sensitive situations), ensuring confidentiality is maintained at all times.
Support the maintenance of records and monitoring for service budgets and contract registers.
Manage and respond to all internal and external queries, complaints, and information requests, including more complex casework.
Raise Purchase Orders (PO’s) and process invoices and be responsible for authenticating invoices and payments in accordance with the Council’s financial procedures and regulations.
Undertake general office management tasks, including supporting Business Continuity and Health & Safety processes, completing Display Screen Equipment (DSE) or other risk assessments and maintaining corporate registers or contract lists.
Research and collate information and respond to complaints and Freedom of Information (FOI) requests, in support of Team and Service Managers, liaising with staff and managers to ensure that deadlines are met.
Coordinate recruitment activity for temporary and permanent staff (in conjunction with individual services and HR)
Coordinate induction and training sessions for new staff within the department.
Work flexibly across the Strategic Transport and Highways service to provide cover for other officers as required.
Order and issue stationery, supplies and other equipment (including service-specific items) when requested, following standard approval processes and ensuring the safe and secure storage of items.
Receive deliveries and check goods received against purchase order forms.
Manage both routine and more complex enquiries from customers via telephone, face-to-face, web or email in a sensitive, courteous and professional manner
Provide basic information on individual services, processes or legislation/procedures and signpost to other sources of information (including relevant officer or service).
Extract information from systems or databases and provide reports to managers as part of service, departmental, organisational or national reporting requirements.
Undertake both basic and more complex information searches when required (using the internet, intranet or other sources).
Provide project management support as requested.
Requirement
Must have Enhanced DBS.
Excellent ICT skills including spreadsheets, databases and word processing.
Good demonstrable experience of providing a high-quality and comprehensive administrative service, delivering core business processes to agreed performance standards.
Good demonstrable experience of dealing with the public face to face, by telephone and via web enquiries.
Experience of mentoring, guiding and training other staff on a daily basis.
Confident user of core business ICT systems.
Highly developed customer care skills, including an ability to deal sensitively with a wide range of customers and maintain good relationships with internal or external partners (within the public, private and voluntary sectors).
If interested, please subit CV and call Varsha on 02036913890 between 9am to 5pm (Mon to Fri)....Read more...
The Kia Combined Service and Parts apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia service and parts advisor.Once qualified, they will be responsible for:
Customer contact and experience
Taking customer bookings and scheduling services and repairs
Communicating the customer's work and faults to the vehicle technicians
Handling customer complaints
Advice and guidance for vehicle care and warranty retention and warranty claims
Taking orders from customers, both face-to-face and over the phone
Maintaining an ordered stock room and finding parts from stock
Raising invoices
Advise on accessories and modifications
Warranty claims and returns
Training:Working towards a Level 3 Customer Service Specialist apprenticeship standard, including Functional Skills if required. As part of the apprenticeship training, apprentices will complete 8 blocks of learning covering the following subjects:
Professional development
Delivering a quality business-focused service
Teamwork
Cultural and environmental awareness
Communication and influencing skills
Delivering customer excellence
Handling customer complaints
Inventory and stock management
Receiving and processing payments
Training Outcome:Upon completion apprentices will be eligible to apply for supervisor and/or sales senior roles within the dealership. Employer Description:A Proud Part of Grainger Motor Group
Family run. Since day one.
EMG is part of Grainger Motor Group, one of the fastest growing family-owned dealer groups in the UK with 15 locations across the South and East Anglia. Founded by brothers Harry and Neal Grainger, who have over 40 years of experience between them and are committed to deliver an exceptional customer experience through our highly trained competent staff, who care about our customers for life!
At EMG Motor Group we’re your trusted source for reliable new and used vehicles, proudly representing BYD, Kia, Mazda, and MG. Staffed with incredible Ford, Hyundai, Mitsubishi, and Nissan aftersales specialists we’re not just here to get you on the road, we’re dedicated to keeping you there. We know just how life changing it can be to have a vehicle that meets your needs, that’s why EMG are proud partners of the Motability scheme with specialists on hand to assist with making the process as accessible as possible.Working Hours :Monday - Friday, full-time (40-hrs per week) and may require the occasional weekend work where required. Working hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working....Read more...
Provide person-centred support to individuals with a range of needs, including personal care, meal preparation, and emotional support
Assist with administering medication and maintaining accurate records in line with company policies and procedures
Support colleagues and contribute to team meetings, helping to create a safe, supportive, and inclusive environment
Encourage independence and promote choice, dignity, and respect in all aspects of care
Monitor and report changes in individuals' health or behaviour to senior staff or management
Training Outcome:After completing this apprenticeship, you can progress into more senior roles within the health and social care sector, such as:
Team Leader or Senior Support Worker (if not already in post)
Deputy Manager or Assistant Manager
Registered Manager (with further training and experience)
Specialist Support Roles (e.g., in mental health, learning disabilities, or complex care)
Opportunities to gain a Level 5 Diploma in Leadership for Health and Social Care
This apprenticeship opens doors to long-term career growth and leadership within Tobea Support Ltd or the wider care sector
Employer Description:Tobea Support Ltd is a Care Quality Commission (CQC) regulated provider committed to delivering high-quality, person-centred care to individuals with a range of support needs, including learning disabilities, mental health conditions, and physical disabilities. Based in [your location], we provide domiciliary care, outreach, and supported living services that empower people to live independently and with dignity.
We pride ourselves on creating a supportive and inclusive work environment where our staff are valued, developed, and encouraged to grow. With a strong leadership team, a clear vision, and a compassionate approach to care, Tobea Support Ltd is more than just a workplace – it’s a place where you can make a real difference in people’s lives.Working Hours :To be confirmed - weekends included.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Complete on-the-job training, including shadowing and supporting your mentor
Keep a diary of all daily activities up to date at all times (diary format will be provided and coaching given on how to complete this)
Ensure job sheets/service reports relating to equipment fault finding, maintenance, service and repair, are completed to company standards and submitted on time, and that a copy is kept for referencing purposes
Provide a high level of customer service and address any customer queries
Follow all reasonable and lawful instructions, including those relating to Health and Safety
Project a professional image by wearing the Company Uniform at all times whilst on duty and at external and internal training courses
Escalate to their Team Leader or Service Delivery Manager, in a timely manner, any serious or potentially unresolved issues which may affect safety, compliance and customer/supplier relationships
Ensure all Health and Safety requirements are always adhered to, reporting any potential hazards to the senior management team
Training:Year 1 – You will complete on the job training with your mentor and other engineers. You will learn to support an engineer and perform basic tasks under supervision.
Year 2 – You will continue to work under the supervision of your mentor, and will begin to perform tasks alongside qualified engineers. Your work will be checked and signed off by qualified engineers.
Year 3 – You will be able to independently perform routine servicing and minor repairs. Your work will be checked and signed off by qualified engineers.
Year 4 – Subject to completing your apprenticeship qualification you will be qualified to perform routine servicing, minor and major repairs independently and to sign off your own work. You continue to receive support from your mentor and other engineers as needed. At the end of the 4th year, you will make the transition to become a fully qualified Service Engineer upon successful completion of the programme.Training Outcome:
After successful completion of the apprenticeship program, this would be expected to lead to a permanent role as a Service Engineer at Euroteck Systems or elsewhere in the HTSL Group
Employer Description:Euroteck Systems was started in 2000, and is a privately owned limited company, part of the HTSL Group of businesses.
Euroteck Systems founders have many years’ experience working in NDT service positions, and so the business was started to further the competition in this market. This is unlike many companies that grow from a sales background and only later add after-sales, service and engineering capabilities. At Euroteck we decided, right from the beginning, that a high quality after-sales capability would be critical to winning new business. Consequently, our prime directive has always been that we will not sell what we cannot support.
By locating our factory in Tamworth, in the Midlands, we are based centrally within the UK, and close to the motorway network and two international airports ensuring that our well-equipped Field Service Engineers are able to reach the majority of our clients within a few hours, responding to emergency breakdowns in the shortest possible time. In addition we hold extensive spares of most critical items, so that we can easily arrange to exchange defective parts to get our customers up and running again quickly.Working Hours :Monday to Thursday 8.30am to 5pm (30 minutes unpaid lunch break)
Friday 8.30am to 2.30pm (30 minutes unpaid lunch break)
With release to attend college and other training courses as requiredSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Role: Finance Administrator
Location: Poole
Contract: Permanent, Full-time, 40 hours a week
Salary: £27,000 per annum
Holt Recruitment is working with a manufacturer in Poole who is looking for an experienced Finance Administrator to join the team permanently on a full-time basis.
Benefits
- Modern open plan office
- Monthly profit share bonus scheme
- Holiday buy-back scheme
- Company sick pay
- Free onsite parking
- Perks at Work scheme
- Unlimited tuck shop snacks
- Free lunch every Friday
- Charity dress down day every Friday
- Cycle to Work scheme
- Complementary Happy Birthday vouchers
- Subsidised workplace massage
- 'Giveback Days with food cooked onsite by the Management Team
- Eye vouchers
- Employee assistance programme (EAP)
- Company social and corporate events
What will you be doing as the Finance Administrator?
- Produce daily sales invoices.
- Post and allocate funds received based on customer remittances.
- Process customer credit card receipts.
- Enter manual invoices/credit notes.
- Upload key data to customer/supplier portals.
- Register and post general stock purchase invoices.
- Reconcile supplier statements to check for omissions/discrepancies.
- Monitor generic email boxes and assign to a team to respond.
- Provide cover/support for other roles within the department, including sales ledger, credit Control, and other ad-hoc duties as needed.
Who you are..
- Detail oriented
- Well organised
- High level of data entry
- Experience within a finance role
What is the next step?
If you believe this is the right role for you, click 'Apply' or call us, and one of our team members will be happy to discuss this Finance Administrator role in Poole.
Job ID Number: 92334
Division: Commercial Division
Job Role: Finance Administrator
Location: Poole....Read more...
Answering the telephone, taking messages and handling calls in a timely and professional manner
Providing an efficient and effective administration support to the sales and operations team
Handling sensitive and confidential information, including data entry
Maintaining and updating manual and computerised records/management information systems
Filing, storing and recording data and information
Administering and processing enquiries, referrals, and other requests
Utilising various IT systems including MS Office
Organising and supporting various events and meetings
Obtaining personal information for customers regarding their finance application
Loading customer information onto our CRM/proposal system
Quoting customer’s finance options and using sales techniques to secure the deal
Training:Financial Services Administrator Level 3.
You will attend training once per week either on-line or face to face with our Training Provider, Skills North East.Training Outcome:Progression within company.Employer Description:We are one of the UK's Fastest Growing Motor Finance Broker, Established in 2013, Multi Award Winning. Good, Poor, and Bad Credit Specialists. UK's Most Extensive Panel Of Funders for Car and Commercial Vehicles.Working Hours :Monday - Friday, 9am - 5 pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience,Flexibility,Time management,Ability to prioritise,Professionalism....Read more...
We are looking for a motivated and enthusiastic Business administration apprentice to join our small, creative team. We are a personalised gifting company that specialises in custom prints and thoughtful gifts for a wide range of special occasions. This is a fantastic opportunity to gain hands-on experience in a creative business environment while working towards a recognised qualification. You’ll play an important role in the day-to-day running of the business, supporting everything from order processing and fulfilment to customer service and general admin.
Assisting with daily order processing and packaging Providing friendly customer support via email and online selling platforms Using design software to fulfil customer orders General office admin Helping ensure every personalised gift is made and delivered with careTraining Outcome:There may be the opportunity to progress on to a higher level qualification or secure full time employment. Employer Description:We create and sell beautiful personalised prints which are perfect for the home, office, caravan or any other place you wish you keep them.
We work hard to create prints which are well-suited to your individual requirements and we are always happy to have a chat about any ideas you have to ensure we create the perfect print for you.Working Hours :Monday - Friday
08:00am - 16:00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Positive Attitude,Willingness to learn....Read more...
Provide exceptional customer service via email, phone, and online platforms, addressing member inquiries with professionalism and efficiency
Assist with reporting, policy documentation, administrative tasks, and maintain accurate records in our CRM system
Manage a structured pipeline of prospects - from initial research and contact through to quote processing and documentation - ensuring accuracy and timeliness
Handle confidential member information with the utmost discretion and in full compliance with data protection regulations
Coordinate bookings for health screenings, assessments, and medical appointments, ensuring seamless scheduling through our system
Provide valuable insights on workflow improvements to support the development of our AI-driven booking and management system
Training:This apprenticeship is delivered as a weekly day release at our campus in Stratford, E15. You will be required to attend college once a week.
Level 3 Business Administrator Standard
Behaviour, Skills and Knowledge
Training Outcome:Full-time employment on customer services or business development department.Employer Description:Health Well Solutions is a boutique insurance brokerage based in London, specialising in high-end private medical insurance. We pride ourselves on personalised service and long-term client relationships.Working Hours :Monday to Friday, from 8:30am to 5:30pm, one hour lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include:
Actively approach your customers, engaging with them naturally
Understand customer needs and provide appropriate solutions
Work with colleagues across the store to help and support them
Turn negative customer situations into positive outcomes
Encourage customer feedback, share it with managers and use it to improve service
Utilise all available tools and systems to maximise sales
Have a full understanding of the processes relevant to your role and store
Take personal responsibility for operating in a safe and legally compliant way
Adhere to all policies & procedures relevant to your role
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK Notional hourly rate £12.71
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and English.Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months. However, you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :Shift work including weekends, bank holidays and late evenings, 7am-10pm. Exact days and times to be confirmed.Skills: Team Working,Organisation Skills....Read more...
Deliver a fantastic customer experience in line with our values.
Assist customers in making bookings or answering questions about their upcoming breaks.
Provide support for customers whilst they are on holiday and when in need of assistance.
Respond to customer reviews and put corrective measures in place.
Investigate and solve customer issues in a responsive, sensitive, calm and professional manner using a range of communication channels, phone, email, live chat & social media.
Negotiate with guests and owners on how to resolve issues.
Update systems to maintain accurate records.
Work collaboratively with other departments such as reservations, property management and managed services to resolve and investigate complaints.
Take ownership of any problems and understand what a customer truly needs, then get to a resolution as quickly as possible, nothing should be too much trouble.
Confidentiality deal with owner enquiries including invoicing, finances, performance and maintenance and compliance requirements without the need to escalate.
Training:Your apprenticeship training will be a fully work-based learning programme across 12-months. Upon completion of your apprenticeship, you will achieve a Level 2 qualification as a Customer Service Practitioner.Training Outcome:
There will be the possibility of full-time, permanent employment following completion
Employer Description:Host & Stay is based in Saltburn-by-the-sea and provides full service holiday home property management to over 1,100 properties across the UK. Host & Stay was born from a love and passion for property, and a desire to lead the change in an age old industry.
Our vision is simple, to help property owners maximise their income, maximise their returns, and reduce their fees and their hassle. We're on a mission to make the UK one of the most popular, guest centric holiday destinations in the world ? but not at the expense of holiday homeowners paying high management fees and seeing very little, if any return on their investments. We want our customers and communities to succeed and thrive.Working Hours :37.5 hpw, working 5 over 7 days with a variety of shifts across the week. Covering 9.00am - 10.00pm.Skills: Administrative skills,Analytical skills,Attention to detail,Communication skills,Customer care skills,IT skills,Logical,Organisation skills,Problem solving skills,Team working....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
- Actively approach your customers, engaging with them naturally
- Understand customer needs and provide appropriate solutions
- Work with colleagues across the store to help and support them
- Turn negative customer situations into positive outcomes
- Encourage customer feedback, share it with managers and use it to improve service
- Utilise all available tools and systems to maximise sales
- Have a full understanding of the processes relevant to your role and store
- Take personal responsibility for operating in a safe and legally compliant way
- Adhere to all policies & procedures relevant to your role
- You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
- UK Notional hourly rate £12.71
- An award-winning pension scheme
- ShareSave options
- 6.6 weeks holiday
- Employee Assistant Programme
- Shopping discounts
- Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and English if requiredTraining Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :23 hours per week, Saturday and Sunday, between the hours of 7am-10pmSkills: Team Working,Organisation Skills....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include:
Actively approach your customers, engaging with them naturally
Understand customer needs and provide appropriate solutions
Work with colleagues across the store to help and support them
Turn negative customer situations into positive outcomes
Encourage customer feedback, share it with managers and use it to improve service
Utilise all available tools and systems to maximise sales
Have a full understanding of the processes relevant to your role and store
Take personal responsibility for operating in a safe and legally compliant way
Adhere to all policies & procedures relevant to your role
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK Notional hourly rate £12.71
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.Training:Customer Service Practitioner Apprenticeship Level 2 including Functional Skills in maths and English.Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15-months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :16 hours per week, Saturday and Sunday, between the hours of 7am-10pm. Exact working days and hours TBCSkills: Team Working,Organisation Skills....Read more...
We are seeking to appoint a dedicated and enthusiastic Administrative Assistant Apprentice to work in our busy school office to provide routine general reception and administrative support to the school.
The successful candidate should be able to demonstrate a flexible and customer focused approach, work well within a team, have a personable and friendly manner and be sensitive to confidential information.
Connect Academy trust is fully committed to equal opportunities, safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. An on-line check of publicly available information will be completed to assess the successful candidate’s suitability to work with children.
Duties:
To support the School Administrator in the provision of efficient and effective administrative services.
To manage reception and provide first point of contact for all visitors ensuring the Trust expectations of conduct and service are met.
To maintain accurate administrative, pupil, staff and other school records.
To provide secretarial, typing and general computer/data input/retrieval services.
To provide clerical support such as photocopying, filing and stationery ordering.
To maintain up to date knowledge of all software systems used.
Liaison with parents, pupils and staff to ensure smooth operation of school.
To undertake relevant professional development to enhance personal and whole school improvement.
To attend regular briefing meetings as required for the effectiveness of the role.
To update and maintain the school website as required.
To maintain confidentiality in all matters.
Any other tasks that Head Teacher or Senior School Operations Lead requires post holder to complete.
Training:
Business Administrator Level 3 Apprenticeship Standard
18 months duration
Once a month visits and reviews - onsite.
Training Outcome:If there us a full time role available at the end of the apprenticeship then the learner will be able to apply for this. If not then PACT will work with you to find a full time role. Employer Description:Leigham Primary is part of Connect Academy Trust. Connect is a family of eight large, successful, and happy primary schools. The Trust now educates over 3300 children and 550 staff, in both Plymouth and Torbay. It operates a dynamic, values-based system where each school is a giver and receiver of support.Working Hours :Working Hours
Mon – Fri 8am – 3:30 pm with 30 unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
We’re looking for an organised, friendly, and proactive Customer Service Executive with a knack for great service, logistics, and everything that keeps an office running smoothly.
This is a great opportunity to join a small, established, close knit business with a strong reputation for reliability and service. With two long standing team members retiring, the business is entering a new chapter, and you’ll play a key role in helping things run smoothly.
You’ll be the heart of the office, supporting customers, scheduling deliveries and keeping day-to-day administration on track. It’s a seasonal role, with winter being busier and requiring a focused approach.
Key responsibilities for the Customer Service Executive:
Order Management & Scheduling
Taking and processing customer orders accurately
Processing delivery notes
Managing deliveries due to last minute/unexpected changes & coordinating with drivers
Maintain Regular Top Up schedule
Customer Service
Providing a friendly and efficient customer experience
Answering calls and handling customer queries
Taking card payments and processing them securely
Maintaining customer records
Supporting Bookkeeper with credit control
General Office Support
Managing office supplies
Supporting the wider team with general administrative tasks
Skills, attributes and experience required for the Customer Service Executive
Has previous administrative and customer service experience
Is confident using Microsoft Office (especially Outlook and Excel)
Has strong attention to detail and methodical approach
Calm under pressure, especially during busier periods
A friendly, team-focused attitude and professional phone manner
What’s in it for you?
Hours: Monday to Friday, 8.30am-4.30pm with 30 minutes lunch (with some flex for right candidate)
Salary: £29,000 – £32,000 depending on experience
Benefits: 25 days holiday plus bank holidays
Pension
Additional Information
The role is currently based in Middle Barton (OX7), with an imminent move to the Banbury/Brackley
The closing date for applications is Monday 8 September 2025
Interviews are expected to take place on Wednesday 17 September 2025
Recruitment Process
This role is being advertised via Employ Direct, a service provided by Cameo Consultancy. As this is an advertising-only service, we are not involved in the selection process.
All suitable applications will be forwarded directly to the employer, who will contact shortlisted candidates to arrange interviews.
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Key Responsibilities
Provide general administrative support, including filing, data entry, photocopying, and scanning
Manage and respond to email and telephone enquiries professionally
Assist with organising meetings, including booking rooms, preparing agendas, and taking minutes
Maintain accurate records and update databases and spreadsheets as required
Support the preparation of reports and presentations
Process incoming and outgoing mail and deliveries
Assist in ordering office supplies and maintaining stock levels
Provide administrative support to the finance team across a range of financial processes and tasks
Liaise with internal teams and external stakeholders as needed
Help with event organisation and internal communications
Undertake any other administrative tasks as directed by the line manager
Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.Training Outcome:The role offers long-term security and the opportunity to progress into a permanent position.Employer Description:PLB are a friendly, welcoming, innovative agency based across two offices in High Wycombe and Northampton. We create insight led, imaginative, technically advanced retail solutions from entire flagship stores, to smaller bespoke executions and everything in between.
We are thought leaders who offer an end to end design, production, installation and fulfilment service - providing the entire solution, or any of the component parts individually or combined. We have evolved from our conception as printers to adapt to the changing demands of the market and are honoured to work with some of the world's leading global brands on truly innovative campaigns.
We pride ourselves on a flexible, friendly and agile approach - driven to deliver over and above expectations. We foster positive, collaborative relationships, have an unwavering fascination for technology and a deep passion for the consumer's needs.
We continue to enjoy planned growth across the business and now need to expand the project delivery teams to meet our evolving project and customer needs.Working Hours :Monday to Friday between 9am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Working in partnership with other professionals to support learners
Establish positive relationships with learners and promote positive behaviours
Deliver individual/small group support in partnership with other professionals
Support students’ learning across the curriculum, tailoring support to match the students’ needs
To keep records of and mark work completed during teaching sessions led by the post holder
Support teacher planning
Contribute to the management of student’s behaviour and encourage the students
Other duties as and when required
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Given the ongoing growth of our Trust (currently 10 academies across multiple local authorities) future prospects are also growing for the right candidates.
Career progression is available for those who apply themselves to the culture and ethos of our Trust - Together We Succeed.Employer Description:Perry Hall Multi-Academy Trust is a primary school only Trust with continued growth since its establishment in 2013. We are currently 10 academies across multiple local authorities including Worcestershire, Wolverhampton and Staffordshire.Working Hours :Monday to Friday. Working hours to be confirmed upon appointment.
35 hours - Term time only.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental....Read more...
Assist with the preparation of learner onboarding documentation.
Help gather, check and file evidence of learner eligibility, identity and prior attainment.
Input learner and employer details into systems to support the application and sign-up process.
Accurately enter and update learner information on internal management information systems (MIS) and external platforms.
Maintain learner records, filing systems and audit trails in line with compliance and data protection requirements.
Register learners on e-learning and e-portfolio platforms and support with issuing and resetting of login details.
Support colleagues with various day-to-day administrative tasks.
Help answer routine queries by email or telephone, escalating more complex issues when needed.
Provide a welcoming and helpful point of contact to learners and employers.
Support with the setup of learners on the DAS system.
Assist with monitoring employer approvals on DAS and updating internal records accordingly.
Assist in the timely invoicing and accurate processing of employer contributions and incentives.
Help prepare learner files for internal and external audits.
Ensure accurate and complete documentation and evidence is gathered and stored.
Support the team in ensuring data and documents meet funding guidance.
Training Outcome:Become qualified and progression into a data and compliance role.Employer Description:National apprenticeship training provider, also offering employment and ESOL training courses.Working Hours :Monday - Friday
9am - 5:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working....Read more...
Key Responsibilities:
Marketing Support:
Assist with writing and scheduling content for social media platforms
Help upload products, blog posts, and content to our websites, especially our ecommerce platform
Research industry and design trends to support campaign development
Contribute to creating monthly customer newsletters
Package and send product samples to customers
Assist with the planning and coordination of events and "Lunch & Learn" sessions
Maintain inventory of physical marketing materials
Administrative Support:
Assist with collation and recording of information for ISO compliance
Help gather data for carbon reporting and other sustainability initiatives
Support general Health & Safety documentation and record keeping
Maintain accurate records and assist with updating internal processes and procedures
Provide day-to-day administrative support to the Operations team
Training:Business Administrator Level 3 Apprenticeship Standard
Online monthly workshops, with two team building workshops held in person
College trainer visits the workplace to assess every 6-8 weeks
Training Outcome:
A possibility of a full time position after completion
Employer Description:We work with designers and architects to create ceilings, facades, room dividers and more with our products and systems.Working Hours :Monday- Friday, 8:30am- 5.00pm with 1 hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Presentation skills,Administrative skills,Number skills,Team working,Marketing....Read more...
Carry out quantity take-offs to support estimating, valuation, and cost control activities.
Assist in preparing monthly payment applications and commercial reports.
Support subcontractor procurement, including issuing enquiries and evaluating quotations.
Help administer subcontract accounts, including payments, change management, and record-keeping.
Contribute to the assessment and pricing of variations and compensation events.
Assist with contract administration and resolution of contractual matters and claims.
Attend site visits and meetings to understand project progress and MEP installation challenges.
Use industry-standard software to support measurement, analysis, and reporting tasks.
Training:The apprentice will undertake academic training on a day-release basis, attending in person at either Nottingham Trent University or Sheffield Hallam University, depending on course availability.Training Outcome:Once qualigfied you will progress to being a Project Quantity Surveyor, with a clear pathway to Senior QS, Commercial Manager, and Chartered MEP Surveyor status. We will support your progression to chartered staus via the RICS. Employer Description:Forry Commercial is a specialist MEP Quantity Surveying and dispute resolution consultancy, delivering expert commercial services across the building services sector. We combine technical insight with commercial acumen to support clients through every stage of the project lifecycle.Working Hours :Moday to Friday 08.00 to 5.00pm (additional hours maybe required from time to time as per industry norms).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
