JOB DESCRIPTION
Customer Service Representative (Retail)
Department: Operations
Reports To: Facility Operations Manager
Status: Non-Exempt (Hourly)
Position Overview
The Customer Service Representative (Retail) provides outstanding support to customers and internal teams by managing the order-to-invoice process and ensuring a positive customer experience. This role serves as a key point of contact and plays an important part in maintaining strong customer relationships and store operations.
Key Responsibilities
Provide professional customer service via phone, email, and in person
Process customer orders accurately, including pricing and details
Create and manage customer accounts and coordinate with AR/Credit as needed
Handle payments and assist with transactions
Resolve customer issues, including returns, complaints, and product concerns
Initiate paint match and product requests for customers
Maintain organized records of customer interactions and transactions
Restock shelves, maintain displays, and keep the retail area clean and organized
Assist with inventory management, including receiving shipments and stock counts
Communicate with sales, operations, and customer service teams to ensure timely order fulfillment
Identify opportunities to increase sales by recommending additional products
Gather customer feedback to improve service and experience
Qualifications
Required:
High school diploma or equivalent
Strong communication and customer service skills
Basic math skills and ability to handle transactions
Ability to multitask and stay organized in a fast-paced environment
Preferred:
Previous customer service or retail experience
Experience with POS, ERP, or CRM systems (e.g., MS Dynamics, Shopify, Salesforce)
Spanish-speaking ability is a plus
Skills & Abilities:
Strong problem-solving and active listening skills
Positive, team-oriented attitude
Ability to adapt communication style to different customers
Willingness to learn product knowledge quickly
Physical & Work Requirements
Ability to stand for extended periods and move throughout the store
Ability to lift up to 40 lbs
Work in both office and retail/production-adjacent environments
Why Join FinishWorks?
Customer-facing role with variety and daily interaction
Opportunity to grow product knowledge and sales skills
Team-focused environment with hands-on involvement in operationsApply for this ad Online!....Read more...
A Quality Control Manager has become available, offering a salary of £40,000 – £45,000 (DOE) plus a competitive benefits package of up to 12% employer pension contribution, life assurance, enhanced sick pay, 33 days annual leave, long service awards and many more! This global chemical manufacturer specialises in high-quality speciality chemicals, supplying major brands across the fragrance, cosmetics, and personal care industries. They are seeking a Quality Control Manager to join their manufacturing team in Leek.
Salary and benefits available for Quality Control Manager:
Annual Salary: £40,000 - £45,000
Up to 12% Employer Pension Contribution
Days based role
33 days Annual Leave
Life Assurance Policy
Enhanced Company Sick Pay
Long Service Awards
Quality Control Manager Role Overview: You will lead the sites QC function, ensuring laboratory operations, testing activities, and quality systems support safe, compliant, and efficient manufacturing. The role is responsible for developing the QC team, maintaining compliance with customer and regulatory requirements, managing laboratory resources, resolving quality issues, and driving continuous improvement across the site. Skills and Experience Required from Quality Control Manager:
Lead and manage the sites QC system and laboratory operations, ensuring effective testing, inspection, and release of raw materials, intermediates, finished products, returns, waste, and environmental samples.
Oversee QC laboratory resources, equipment maintenance, consumables, and budget planning, including monthly and annual forecasting to meet operational requirements.
Develop and maintain QC team capability through coaching, training, competency management, and ownership of the QC Competency Matrix.
Manage product and raw material specifications, inspection data, and concession processes to ensure compliance with quality and regulatory requirements.
Support supplier approval activities for raw materials and collaborate with suppliers to maintain quality standards.
Coordinate and support the investigation and timely resolution of customer complaints, driving effective corrective actions and continuous improvement.
Support the sites ISO 14001 Environmental Management System, including environmental compliance activities and delivery of the internal audit programme
To apply for this Quality Control Manager opportunity, please submit your CV for review. Alternatively, contact Kate Wadsworth at E3 Recruitment for further information.....Read more...
Technical Duties:
Respond promptly to support requests via telephone and email
Diagnose and resolve basic end-user IT issues
Escalate complex technical problems to senior service desk personnel
Continuously develop knowledge across vendor products offered by the business
Stay informed on emerging cybersecurity threats through industry resources
Take ownership of personal learning and development
General Responsibilities:
Deliver a professional, helpful, and adaptable service to both internal and external customers
Uphold company values and represent idash Solutions positively in all interactions
Adhere to company policies, procedures, and health and safety standards
Promote equality, diversity, and customer-centric principles in all aspects of work
Provide support to team members and undertake additional duties as directed by your line manager
Training:The classroom training for the Information Communications Technician comprises of 4 modules. The apprentice will attend the training in an online classroom with their designated JBC trainer.
The modules taught are:
Network Fundamentals
Mobility and Operating Systems
Cloud Fundamentals
IT Business Principles
Each module is delivered remotely over five consecutive days, with the training weeks scheduled at intervals throughout the apprenticeship.Training Outcome:A full-time opportunity may be offered after the successful completion of the apprenticeship based on the apprentice's performance throughout the duration of the apprenticeship.Employer Description:Founded in 2021, idash is a leading provider of IT services for small to medium-sized businesses. We specialise in a broad range of solutions including IT Support Services, Data Backup, Cybersecurity, Hosting, and Microsoft 365.
idash fosters a collaborative and inclusive working culture. Our open-office environment encourages team interaction, and we prioritise a healthy work-life balance to support professional growth and personal wellbeing.Working Hours :Monday - Friday 9.00am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Written English,Positive attitude,Time management....Read more...
Supporting the payroll team
Handling employee queries
Preparing payrolls for clients with a full end-to-end process, including payroll, pension submissions and payments
Training:A 100% tailored training and assessment program will be delivered to support you throughout your Apprenticeship, (21 months including endpoint assessment) topics covered include –
Business and Customer Awareness
Payroll CorePensions
Technical Payroll
Regulations and Compliance
Systems and Processes
Planning and Prioritisation
Analysis Skills
Using Systems and Processes
Producing Quality and Accurate Information and Reports
Training Outcome:Full-time role as Payroll Officer.Employer Description:Goodwille support businesses from abroad when setting up in the UK by naviating the coimplexities of the UK market. Our services include corporate governance, finance, payroll, HR and Front Of House to supporting growing businesses in the UK market. Goodwille has been trading for over 25 years, in that time we have helped over 2000 clients with their UK operations. As a team we have two offices, one in London and one in Warwick and we have 55 staff at present across the two locationsWorking Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative,Patience....Read more...
Assist with the preparation, cutting, assembly and finishing of industrial hose assemblies.
Learn how to identify different hose types, fittings, liners, materials and end connections.
Support the manufacture of hose assemblies to customer specifications, drawings and work instructions.
Assist with crimping, swaging, cutting, measuring, marking, cleaning, finishing and packing of hose products.
Help ensure finished products meet dimensional, quality and traceability requirements.
Support pressure testing, visual inspection and final checks where trained and authorised.
Maintain accurate records where required, including batch, material, serial, test and job information.
Training:
Training will take place at Printworks Campus, Leeds.
You will attend college one day per week.
Training Outcome:Full time positionEmployer Description:ADT Flexibles UK Ltd was formed in 1982 under its previous name Specialist Hose Associates Ltd. Initially the Company's main business was the supply of Industrial rubber and PVC hose, along with related fittings and couplings to a wide sector of Industries mainly in the local and surrounding Yorkshire areas.Working Hours :Monday to Friday
8:30 to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
As a Support Worker Apprentice, you'll learn how to:
Support adults with learning disabilities to live happy, independent and fulfilling lives.
Encourage people to take part in hobbies, social activities and community events.
Build positive relationships and support individuals to achieve their goals.
Promote independence, confidence and life skills.
Support with personal care where required, always maintaining dignity and respect.
Work as part of a friendly and supportive team.
Training Outcome:After successful completion, can move onto a level 3 apprenticeship.Employer Description:At Consensus we’re dedicated to empowering and inspiring people with learning disabilities, autism, and complex needs to embrace the best life has to offer through our residential and supported living services. Working Hours :Shift – early and lates, 7:30 - 2:00pm / 2:00pm - 10:00pm.Skills: IT skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
As a Support Worker Apprentice, you'll learn how to:
Support adults with learning disabilities to live happy, independent and fulfilling lives.
Encourage people to take part in hobbies, social activities and community events.
Build positive relationships and support individuals to achieve their goals.
Promote independence, confidence and life skills.
Support with personal care where required, always maintaining dignity and respect.
Work as part of a friendly and supportive team.
Training Outcome:After successful completion, can move onto a Level 3.Employer Description:At Consensus we’re dedicated to empowering and inspiring people with learning disabilities, autism, and complex needs to embrace the best life has to offer through our residential and supported living services. Working Hours :Shift – early and lates 7:30 – 2pm / 2pm – 10pm. Days TBC.Skills: IT skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
As a Support Worker Apprentice, you'll learn how to:
Support adults with learning disabilities to live happy, independent and fulfilling lives.
Encourage people to take part in hobbies, social activities and community events.
Build positive relationships and support individuals to achieve their goals.
Promote independence, confidence and life skills.
Support with personal care where required, always maintaining dignity and respect.
Work as part of a friendly and supportive team.
Training Outcome:After successful completion, can move onto a Level 3.Employer Description:At Consensus we’re dedicated to empowering and inspiring people with learning disabilities, autism, and complex needs to embrace the best life has to offer through our residential and supported living services. Working Hours :Shift – early and lates 7:30 – 2pm / 2pm – 10pm.Skills: IT skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
As a Support Worker Apprentice, you'll learn how to:
Support adults with learning disabilities to live happy, independent and fulfilling lives.
Encourage people to take part in hobbies, social activities and community events.
Build positive relationships and support individuals to achieve their goals.
Promote independence, confidence and life skills.
Support with personal care where required, always maintaining dignity and respect.
Work as part of a friendly and supportive team.
Training Outcome:After successful completion, can move onto a level 3.Employer Description:At Consensus we’re dedicated to empowering and inspiring people with learning disabilities, autism, and complex needs to embrace the best life has to offer through our residential and supported living services. Working Hours :Shift: Early and lates, 7:30 - 2:00pm / 2:00pm - 10:00pm.Skills: IT skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
As a Support Worker Apprentice, you'll learn how to:
Support adults with learning disabilities to live happy, independent and fulfilling lives.
Encourage people to take part in hobbies, social activities and community events.
Build positive relationships and support individuals to achieve their goals.
Promote independence, confidence and life skills.
Support with personal care where required, always maintaining dignity and respect.
Work as part of a friendly and supportive team.
Training Outcome:After successful completion, can move onto a level 3.Employer Description:At Consensus we’re dedicated to empowering and inspiring people with learning disabilities, autism, and complex needs to embrace the best life has to offer through our residential and supported living services. Working Hours :Shift: Early and lates 7:30am - 2:00pm / 2:00pm - 10:00pm.Skills: IT skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
As a Support Worker Apprentice, you'll learn how to:
Support adults with learning disabilities to live happy, independent and fulfilling lives.
Encourage people to take part in hobbies, social activities and community events.
Build positive relationships and support individuals to achieve their goals.
Promote independence, confidence and life skills.
Support with personal care where required, always maintaining dignity and respect.
Work as part of a friendly and supportive team.
Training Outcome:After successful completion, can move onto a Level 3.Employer Description:At Consensus we’re dedicated to empowering and inspiring people with learning disabilities, autism, and complex needs to embrace the best life has to offer through our residential and supported living services. Working Hours :Shift – early and lates 7:30 – 2pm / 2pm – 10pm.Skills: IT skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
As a Support Worker Apprentice, you'll learn how to:
Support adults with learning disabilities to live happy, independent and fulfilling lives.
Encourage people to take part in hobbies, social activities and community events.
Build positive relationships and support individuals to achieve their goals.
Promote independence, confidence and life skills.
Support with personal care where required, always maintaining dignity and respect.
Work as part of a friendly and supportive team.
Training Outcome:After successful completion, can move onto a level 3.Employer Description:At Consensus we’re dedicated to empowering and inspiring people with learning disabilities, autism, and complex needs to embrace the best life has to offer through our residential and supported living services. Working Hours :Shift: Early and lates, 7:30 - 2:00pm / 2:00pm - 10:00pm.Skills: IT skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
As a Support Worker Apprentice, you'll learn how to:
Support adults with learning disabilities to live happy, independent and fulfilling lives.
Encourage people to take part in hobbies, social activities and community events.
Build positive relationships and support individuals to achieve their goals.
Promote independence, confidence and life skills.
Support with personal care where required, always maintaining dignity and respect.
Work as part of a friendly and supportive team.
Training Outcome:After successful completion, can move onto a Level 3.Employer Description:At Consensus we’re dedicated to empowering and inspiring people with learning disabilities, autism, and complex needs to embrace the best life has to offer through our residential and supported living services. Working Hours :Shift – early and lates 7:30 – 2pm / 2pm – 10pm.Skills: IT skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
As a Support Worker Apprentice, you'll learn how to:
Support adults with learning disabilities to live happy, independent and fulfilling lives.
Encourage people to take part in hobbies, social activities and community events.
Build positive relationships and support individuals to achieve their goals.
Promote independence, confidence and life skills.
Support with personal care where required, always maintaining dignity and respect.
Work as part of a friendly and supportive team.
Training Outcome:After successful completion, can move onto a level 3.Employer Description:At Consensus we’re dedicated to empowering and inspiring people with learning disabilities, autism, and complex needs to embrace the best life has to offer through our residential and supported living services. Working Hours :Shifts: Early and lates, 7:30 - 2:00pm / 2:00pm - 10:00pm.Skills: IT skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
An exciting opportunity has arisen for a Systems Engineer, focussed on Integration & Test, to join a team developing advanced flight simulation systems used by pilot training operations around the world.
You will play a key role in system integration, verification, and validation, ensuring these complex simulators meet rigorous operational standards and customer requirements. This is a hands-on position at the heart of a major transformation programme, ideal for someone who is highly motivated, customer-focused, and eager to implement change.
Key Responsibilities
- Contribute to the integration of hardware and software subsystems into cohesive flight simulation systems.
- Collaborate with multidisciplinary teams to design and execute integration procedures.
- Diagnose and resolve integration issues, optimizing system configurations for performance and reliability.
- Define and execute test plans to verify functionality, safety, and regulatory compliance.
- Develop and conduct test procedures to validate the accuracy and reliability of flight simulation systems.
- Respond to issues identified during testing or customer feedback.
- Troubleshooting, root-cause analysis, and technical support to resolve complex system problems quickly.
Qualifications & Experience
- Bachelors degree in Aerospace, Electrical, or Systems Engineering, or a related field (Masters a plus).
- Proficiency in system integration, hardware/software interfaces, and performance testing.
- Experience with simulation tools and platforms (e.g., MATLAB, Simulink, RTOS).
- Excellent written and verbal communication skills and strong analytical/problem-solving abilities.
Benefits
- Discretionary Annual Bonus
- 25 days holiday (plus bank holidays), increasing with service, with the option to buy/sell up to 5 days.
- Private medical insurance (optional family cover).
- Pension scheme with up to 7% employer contribution.
- Life assurance (4x salary, flexible up to 10x).
- Group income protection.
- Flexible benefits including healthcare cash plan, dental cover, gym membership, critical illness cover, and cycle-to-work scheme.
- Employee assistance programme for mental health and wellbeing support.
- Subsidised staff restaurant and on-site parking with electric vehicle charging stations.
Additional Information
- Primarily office-based (four days a week) with regular lab and simulator facility interaction.
- Applicants must have the right to work in the UK.
This is a unique opportunity to contribute to next-generation flight simulation technology, working with cutting-edge systems that enhance pilot training and aviation safety worldwide.
TT....Read more...
Key Responsibilities:
Responding to customer calls to understand and address IT issues
Troubleshooting tech problems and providing support, both in person and over the phone
Developing the ability to resolve system and network issues
Setting up new user accounts, managing password resets, testing applications, and generating reports
Building and setting up hardware such as computers, laptops, and phone systems
Installing and configuring computer operating systems
What we’re looking for:
Someone who can explain technical concepts in simple terms
A problem solver with a logical mindset
Training:
ICT (Information Communications Technician) Level 3 Apprenticeship Standard
Functional Skills in maths and English, if required
You will also receive full training and support from the Just IT Apprenticeship team to increase your skills
Your training will include gaining level 3 IT qualifications
Training Outcome:
Upon successful completion of this apprenticeship, further opportunities may be available to you within the company, but the experience and skills gained should prepare you for future progression within the industry
Employer Description:Founded in 1982, Sigma Pharmaceuticals plc is a family-owned business and one of the largest independent short-line pharmacy wholesalers in the UK. As an industry leader, Sigma is known for its comprehensive and competitive range of products, as well as exceptional customer service delivered to Independent Pharmacies, Dispensing Doctors, and Hospitals. Sigma also has a global reach through its export services, making it a key player in the pharmaceutical distribution industry.Working Hours :09:00 to 17:00
Days to be confirmed
On-site primarily at Sigma HouseSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Creative,Patience....Read more...
You would be the first point of contact for all bereavement related enquiries at Thornton Crematoria from Funeral Directors, Clergy, bereaved families and the general public.
To ensure that all burial and cremation documents are processed in line with all statutory legislation in a timely manner. Provide further administrative support for the service for all aspects of service delivery and customer care to the bereaved and other service users
To undertake the cremation process of deceased persons under the direction of the Bereavement Services Manager, in accordance with the codes of practice, ethics and all relevant to date legislation.
To provide a caring, sensitive, and high-quality service to the bereaved and members of the public attending the cremation service. To undertake all chapel duties in the crematorium in readiness for service provision and all associated work in the environment within the crematorium.Training:Qualification - Level 2 Customer Services Practitioner
Apprentices without Level 1 or above English and maths will need to achieve this level and take the test for Level 2 English and maths prior to taking the end-point assessment.
On and off-the-job training and location to be confirmed.Training Outcome:Support towards the end of a fixed-term contract is provided by a dedicated Apprenticeship Team, which includes eligibility for redeployment in the last 2 months of the contract.Employer Description:Sefton Council is a local authority within the Liverpool City Region. Sefton is a diverse and exciting borough and is a great place to live and work. As an employer we can offer a diverse range of job roles across a variety of settings. We offer attractive conditions of service which allow for a good work life balance and invest in our staff through our learning and development programme.Working Hours :Monday to Friday, 8.30am to 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Empathy....Read more...
TWC HOME GROUPCustomer Service CoordinatorJoin the team keeping our customers informed, reassured and looked afterReports to: Operations ManagerDepartment: Installation OfficeHours: Monday–Friday, 8:00am–4:00pmLocation: Headlands Grove Trading Estate, SN2 7JQSalary & Package: £25,000 per annum + holidays. Full training provided.About the RoleTWC Home Group is looking for a Customer Service Coordinator to be the friendly, organised voice our customers rely on — from the moment their installation is booked, right through to aftercare. You'll be the central point of contact between our customers, installers, service engineers and office team, making sure every job runs smoothly and every customer feels well looked after.What You'll Be DoingCustomer Communication
Call customers ahead of installation to talk them through what will happen on the day.Explain arrival times, site preparation and what to expect.Answer questions and keep customers reassured throughout.
Aftercare
Call customers after installation to check they're happy.Log any concerns and arrange prompt follow-up.Encourage happy customers to leave a review.
Service & Remedial Management
Take service calls and work out what's needed to put things right.Raise service reports and order any parts required.Track remedial jobs through to completion.
Scheduling & Logistics
Manage service engineers' diaries and book appointments efficiently.Confirm and rearrange appointments as needed.Make sure engineers have everything they need before heading out.
Reception & Office Support
Answer incoming calls and direct them to the right person.Take accurate messages and monitor the inbox.Support the Installation Office with day-to-day admin.Help keep schedules and customer records up to date.
What We're Looking ForEssential
A friendly, professional telephone manner.Strong organisational skills and attention to detail.Comfortable multitasking in a busy office.Good computer literacy.A calm, problem-solving approach.Previous customer service experience.
Desirable
Experience in windows, doors or home improvements.Experience scheduling engineers or installation teams.Understanding of warranty or remedial processes.Experience using a CRM system.
Interested in joining TWC Home Group?Apply now with your latest CV INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
SALES & CLIENT RELATIONSHIP EXECUTIVE ABINGDON UP TO £35,000 + EXCELLENT BENEFITS + UNIQUE OPPORTUNITY + EVENTS + LONG-TERM CAREER THE OPPORTUNITY: Do you enjoy building relationships, providing exceptional customer service and working in a role where no two days are the same?We're recruiting on behalf of a highly respected specialist business with an outstanding reputation and an incredibly loyal customer base. For over 25 years they've become one of the world's leading names within Aviation & Military Fine Art, working with collectors across the UK and internationally whilst exhibiting at prestigious airshows and events throughout the year.This isn't a traditional sales role. It's a varied position where you'll be developing relationships with existing collectors, generating new business, representing the company at major events and exhibitions, and managing the entire customer journey from initial enquiry through to worldwide delivery.You'll be joining a close-knit team of 14 people in a genuinely supportive working environment where many employees have built long and successful careers. This role has arisen as part of the company's long-term succession planning, making it an exceptional opportunity for someone looking for stability, variety and a business they can genuinely become part of.THE ROLE:
Develop relationships with new and existing collectors both in person and over the phone.
Represent the business at prestigious airshows, military events and country shows throughout the year.
Proactively generate new business whilst providing a consultative sales approach.
Manage customer orders from initial sale through to completion.
Coordinate worldwide shipping and logistics for high-value artwork.
Keep customers updated throughout the delivery process and ensure an exceptional after-sales experience.
Build relationships with VIP clients, collectors, artists and military organisations including the RAF.
Support gallery events hosted throughout the year.
Work closely with colleagues to ensure every customer receives first-class service.
Travel to a small number of exhibitions across the UK each year using company vehicles.
Help maintain and grow relationships with an extensive database of over 25,000 active customers and an engaged social media following.
THE PERSON:
This role would suit someone with a background in the RAF or military or with an interest in aviation and artwork.
Alternatively experience in a Retail Management, Store Management, Account Management, Showroom Manager, Gallery Manager, Sales Manager, Branch Manager or similar role in a customer facing environment.
A confident communicator who enjoys building long-term relationships.
Well presented, professional and articulate.
Highly organised with the ability to juggle multiple priorities.
Someone who enjoys taking ownership of the full customer journey rather than simply making sales.
Happy to work occasional weekends when attending exhibitions and events (planned well in advance).
Full UK Driving Licence.
Looking for a long-term career within a friendly, close-knit business.
THE BENEFITS:
Salary up to £35,000
Long-term career opportunity with a highly respected business
Friendly, supportive team environment
Varied role combining sales, customer service and events
Company vehicle provided for business travel to exhibitions
Opportunity to attend prestigious aviation and military events across the UK
Excellent training and ongoing support
Stable business with an outstanding reputation and loyal international customer base
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
Empire Hire Group is one of the fastest growing providers of short-term hire powered access, site security and tools in the UK. The company is headquartered in Dunstable, Bedfordshire but can rent the full range of equipment across all of England and Scotland. Empire Hire Group has a huge fleet of equipment available to hire including scissor lifts, boom lifts, push around pop ups, PECO/ECO lifts, material lifts, gas lifts, access towers, podiums, steps and combi ladders, secure site storage, pallet trucks and trolleys, pipe threading equipment and professional grade drills and saws. The company's powered access equipment is ideal for a wide range of applications, including construction, maintenance, and refurbishment. The range of access equipment available is perfect for working at heights of up to 20 meters. The push around pop ups is a great economical option for smaller jobs, and the PECO/ECO lifts are manual lifts that are perfect for budget-conscious customers. Role Purpose
Provide exceptional customer service as the first point of contact for customers, handle enquiries, bookings, and administrative tasks to support smooth operations.
Develop foundational skills in customer service, office administration, and the equipment hire industry
Key Responsibilities
You will respond to inbound calls, emails, and customer enquiries promptly and professionally. Process hires bookings, orders, and hire documentation accurately. Manage customer accounts and maintain up-to-date customer records. Use hire management software for contracts and customer information. Resolve customer queries and escalate complex issues when appropriate.
Liaise with operations, scheduling, and engineering teams to coordinate deliveries and collections.
Training:Level 2 Customer Service Practitioner.Training Outcome:Permanent role within customer service upon successful completion or progression to accounts management or sales.Employer Description:Tool Hire CompanyWorking Hours :Monday to Friday 08:00 to 17:30.Skills: Able to work as part of a team,Attention to detail,Communication skills....Read more...
Answering customer calls, liaising with service partners for queries in an efficient and timely manner
Ensuring the delivery of a quality customer experience on each communication
Communicating with suppliers to give our customer relevant updates and information
Understanding the customer's needs and requirements and adapting an appropriate approach accordingly
Responding to all calls and emails in a timely manner and to a high standard
Booking on jobs
Assisting customers with the company website
Liaising with drivers
Giving support to the Manager and sales staff as needed
Be proactive under pressure, show initiative in finding solutions for customers
Keep a positive outlook in a role that can be challenging, maintaining a friendly telephone manner, and most of all enjoy what you do
Assisting with warehouse / fulfilment pick and pack orders
Training:
Remote Learning
6 hours off the job training delivered by Starting Off
Training Outcome:Full time position on successful completion of the apprenticeship.Employer Description:My client is an established but expanding courier business with an additional six offices in the Midlands and Southeast. They pride themselves on offering a high level of customer service with a positive attitude towards their work and are now actively looking for a motivated, eager individual to join them as a Business Administration Apprentice in their logistics team.Working Hours :Monday - Friday 9.00am - 5.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Initiative....Read more...
Sinalda UK Ltd is a small family run business specialising in the supply of voltage stabilisers, power line conditioners, variable transformers and frequency converters. These are manufactured at their facilities in China and Taiwan.
The apprentice would assist in general testing of the above, along with fault finding and repairs. This would be at their facility in Caldecott but would sometimes require visits to sites across the UK.
You will be working under an experienced electrical engineer and may also be required to visit the overseas manufacturing plants for product familiarisation and if necessary, accompany other engineers on overseas site visits.
You will also be given dedicated projects on which you will be required to focus when not being actively supervised.You will carry out Technical Duties (Approximately 75%):
Assist with the inspection, testing and commissioning of voltage stabilisers, power line conditioners and frequency converters and learn to interpret electrical schematics, wiring diagrams and technical documentation
Support fault-finding and troubleshooting activities under the supervision of experienced engineers and assist with technical enquiries and product support
Participate in equipment testing and quality assurance procedures
Assist with preparing technical reports and maintaining engineering records
Accompany engineers on customer site visits throughout the UK and support installation and commissioning activities where appropriate
Gaining an understanding of power quality, voltage regulation, harmonic distortion and frequency conversion technologies and participate fully in apprenticeship training and academic studies
You will have Business Support Duties (Approximately 25%):
As a small family-owned business, all employees contribute to the smooth running of the organisation, so you will help with:
Packing, preparing and dispatching customer orders and assisting with stock management and goods receipt activities
Carrying out routine administrative duties, including document control and data entry, answering telephone calls and responding to customer enquiries under supervision
Assisting with delivery coordination and logistics activities and supporting general office and operational requirements as needed
In time you will undertake a planned attachment to one of Sinalda's overseas manufacturing facilities in China or Taiwan during the third year of the apprenticeship, subject to satisfactory performance, business requirements and travel requirements. During the overseas attachment, you will gain first-hand experience of product manufacturing, testing, quality assurance, engineering processes and supply chain operations.
You will have opportunities for further overseas visits and specialist technical training where appropriate.
For this apprenticeship you will need to be able to drive or, be close to taking your driving test.
Please check the location of the employer, they are close to Rushden and Higham Ferrers, so please ensure you can get to them.You will also attend college from the end of September 2026.Training:Level 3 Engineering and Manufacturing Support Technician apprenticeship standard.
Level 2 Functional Skills in English and maths if required.Training Outcome:On completion of your apprenticeship. A full-time job as a test engineer, based at Caldecott. The possibility of being embedded in one of the overseas manufacturing facilities for in-depth training. The possibility to work as a Sales Project Engineer.Employer Description:Sinalda UK Ltd is a small family run business specialising in the supply of voltage stabilisers, power line conditioners, variable transformers and frequency converters. These are manufactured at their facilities in China and Taiwan.Working Hours :Monday to Thursday 9am - 5pm and Friday 9am - 4pmSkills: hardworking,Confident,Conscientious,eager to learn,IT skills....Read more...
As our new Apprentice Administrator, you will learn our administrative processes and provide support with recycling compliance, accurately recording weighbridge data and completing legal documentation. You will receive full training and support to help you learn every aspect of the role from start to finish. You will also have the opportunity to support other departments across our family business.
Your duties will include:
Providing general administrative support to our transport office and weighbridge
Accurately completing documentation to meet legal and compliance requirements, including recording weights, materials, company details and vehicle registration numbers
Speaking with drivers, arranging site access and assisting with general enquiries
Contacting clients by telephone, handling customer and supplier enquiries professionally, resolving issues and communicating updates relating to incoming and outgoing recycling
Recording data using our bespoke IT systems
Producing accurate reports
Entering data and storing information correctly in line with GDPR requirements
Carrying out any other associated duties as required
Training:All delivery for this apprenticeship will take place within your place of work. A dedicated Vocational Trainer will visit on average once every 4 weeks, to establish a personal learning and development plan, outlining a schedule of training activities and business objectives.
You will complete a mixture of on and off the job training, including workshops, face to face training and working towards creating a portfolio of relevant practical evidence. You’ll also be supported by your colleagues at all times, and will have a full induction.
You will have a review every 8-12 weeks with your Line Manager and Trainer to discuss your progress.Training Outcome:The S&J Synergy Apprentice Programme provides a fantastic opportunity for apprentices to build a strong foundation of capability that will lead to a permanent job role, and possible internal progression. You’ll have the opportunity to work in differentndepartments of the business, giving you the chance to experience different work, to see what you enjoy and where you would like your future career to progress.Employer Description:S&J Synergy is a family-run business providing total waste management solutions across Hull and the surrounding areas. As a trusted one-stop shop for waste and recycling services, we help businesses manage their waste in a cost-effective, environmentally responsible and legally compliant way. Operating our own state-of-the-art Materials Recycling Facility in Hull, we are committed to recycling as much waste as possible and diverting it from landfill. From skip hire and hazardous waste disposal to facilities management and recycling training, our dedicated team delivers reliable, customer-focused solutions that make a real difference to the environment.Working Hours :Monday to Friday, 08.00- 17.00 with a 1 hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Professional,Friendly and Approachable,Good IT skills....Read more...
Business Administration Apprentice (Level 3)
Mapp’s Mortgage & Insurance – General Insurance Department
Mapp’s Mortgage & Insurance is offering an exciting opportunity for a motivated and organised individual to join our General Insurance team as a Business Administration Apprentice (Level 3).
We are a small family-run firm offering a supportive environment where you can learn, develop valuable workplace skills, and gain hands-on experience while working towards a nationally recognised qualification.
Working Week:
Monday to Friday, 9:00am – 5:00pm30-minute lunch breakTotal hours per week: 37.5
Wage:
Competitive apprenticeship wage (in line with government guidelines)
Expected Duration:
18 months
Possible Start Date
To be confirmed
About the Role:
As a Business Administration Apprentice, you will support the day-to-day operations of our General Insurance department. You will work alongside experienced professionals, learning how to deliver excellent customer service while maintaining efficient administrative processes.
Key Responsibilities:
Providing administrative support to the General Insurance team
Handling incoming calls and emails professionally
Assisting with customer enquiries and policy documentation
Maintaining accurate records and updating internal systems
Supporting insurance applications and renewals
Ensuring compliance with company procedures and industry regulations
What We Offer
Level 3 Business Administration Apprenticeship qualification
Full training and ongoing support from experienced mentors
Friendly and professional working environment
Opportunity for career progression within the company
Valuable experience within the insurance and financial services sector
Why Join Mapp’s Mortgage & Insurance?
At Mapp’s, we pride ourselves on delivering excellent service to our clients while supporting the development of our team. As an apprentice, you will become an important part of the business from day one.
Training:The successful candidate will work towards the Level 3 Business Administration Apprenticeship Standard, which includes:
On-the-job training:
Remote and/or college-based learning with New College Durham
Functional Skills training (if required)
Ongoing mentoring and support from experienced team members
Training Outcome:Upon successful completion of the apprenticeship, there may be an opportunity to progress into a permanent full-time role within Mapp’s Mortgage & Insurance. There may also be opportunities for further training and career development within the company and wider financial services sector.Employer Description:At Mapps, we believe in offering a friendly and professional service whether you’re looking for mortgage, protection or have insurance needs. Our team has decades of experience between them and have helped hundreds of clients in County Durham find the perfect mortgage and insurance products.Working Hours :Monday-Friday. Shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative....Read more...
An opportunity has arisen for a Business Development Manager / Area Sales Manager to join independent energy supplier providing LPG and heating oil solutions to domestic, commercial, and agricultural customers delivering reliable service and practical energy solutions.
As a Business Development Manager / Area Sales Manager, you will be responsible for identifying new business opportunities, building customer relationships, and increasing sales within an allocated territory. This role offers a competitive salary and benefits.
You will be responsible for:
? Developing new business opportunities by identifying LPG users across the assigned territory and generating quality sales leads.
? Proactively visiting businesses and properties to identify decision-makers, understand customer requirements, and promote available services.
? Building strong relationships with prospective customers through effective communication and a consultative sales approach.
? Gathering accurate customer information, including fuel requirements, current supplier details, and relevant follow-up information.
? Leaving information packs at suitable properties where contact cannot be made and recording potential opportunities.
? Maintaining accurate records of leads, prospects, and sales activity using internal systems and spreadsheets.
? Following up with potential customers via telephone and email to discuss requirements and convert opportunities into sales.
? Visiting customer locations to complete site surveys, check requirements, and support the sales process through to completion.
? Planning daily routes effectively to maximise time, mileage, and lead generation opportunities.
What we are looking for:
Essential:
? Previously worked as an Area Sales Manager, Sales Manager, Business Development Manager, Account Manager, Field Sales Executive, Field Sales Manager, Territory Sales Manager, Business Development Executive or in a similar role.
? Experience of....Read more...
