You are a team player who will be working within our system support department who are responsible for preventative maintenance, design and modifications of existing SCADA, PLC and associated sub-systems as well as providing 24-hour emergency call out nationwide. On the job training and mentoring will be provided.
We are looking for:
Practical people who have some experience or interest in engineering and technology
Work as part of a team who are responsible for planning, procuring, maintaining, and reporting over a wide range of sites and sub-systems
Someone who enjoys diagnosing and problem solving and is committed to customer service
Willing to travel throughout the UK, working nights on a regular basis
Training:
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence
You will be expected to work towards the MOET Level 3, with support from your employer and the Chesterfield College Group
Training Outcome:
There is plenty of room for growth and progression which is proven by most of the management team beginning their career with us as students
Employer Description:What we do… We are a technically driven business with over 30 years of expertise; engineering and supporting high integrity control systems where failure simply isn't an option. These can range from small upgrades through to fully integrated turnkey solutions, covering all aspects of technology from control room to field devices. We supply the latest technology to various locations throughout the UK and Europe with our prestigious clients predominantly being within Intelligent Transport Systems (ITS), Highways, Airports and Power sectors.Working Hours :Monday - Friday (hours tbc)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Physical fitness....Read more...
Well-developed communication skills both face to face and over the telephone
High levels of empathy and passion for delivering a high level of customer service over the telephone
Provide a business support service to a team of 52 staff working both in an office environment and remotely across the city
Able to work on own initiative, plan and prioritise own workload and deliver to tight deadlines
Ability to quickly develop positive relationships with customers and colleagues and work collaboratively with different departments across the council
Good judgement and decision-making skills, recognising when matters need escalating to a Senior Officer
You will need to contribute to the planning and organising of your own workload and work alongside our other Business Support Officer to ensure that our key business administration tasks are completed
The ideal candidate will have excellent IT Skills and be a proficient user of Microsoft word and excel
A positive can-do attitude to bring to the job
Training:
You will be working towards the Level 2 Housing Standard
Training will be one day a week
Training centre is located at CDC Centre, Cricket Inn Road, Sheffield, S2 1TR
Training Outcome:
Opportunity to move into a full time position upon completion of apprenticeship
Employer Description:Sheffield City Council is the local authority for the City of Sheffield, a metropolitan borough with city status in South Yorkshire, England. The council consists of 84 councillors, elected to represent 28 wards, each with three councillors. It is currently under no overall control, with Labour, the Liberal Democrats and the Green Party each holding chair positions in a proportionate number of committeesWorking Hours :Monday- Friday
9am- 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Greet visitors, staff, and contractors and provide a friendly, helpful service
Answer incoming calls and direct them appropriately
Keep reception clean, tidy and welcoming
Assist with administrative tasks such as post, ordering supplies and managing bookings
Help support events and room bookings
Work with the Facilities team on building checks, maintenance and post services
Monitor safety procedures and report issues when needed
Attend team meetings and contribute to wider organisational activities
Training Outcome:This is a brilliant opportunity to develop your confidence and gain meaningful experience in a professional setting working for a renowned organisation with important mission, while gaining a nationally recognised qualification and being supported every step of the way. You will have an opportunity to participate in cross-organisational projects and activities and will leave with solid skills in customer service, office systems, administration and communication, giving you a great start for future roles in business administration, hospitality, facilities or events.Employer Description:The Royal College of Obstetricians and Gynaecologists (RCOG) works to improve health care for women and girls everywhere, by setting standards for clinical practice, providing doctors with training and lifelong learning, and advocating for women’s health care worldwide. We are a medical charity and professional membership body that has been working to transform women’s health and reproductive care for over 90 years. We are proud of our rich heritage and international reputation and with over 17,500 members worldwide, our building at Union Street is home to 14 women's health organisations working alongside the RCOG contributing to the College’s vision to create a centre of excellence in women’s health.Working Hours :• Monday to Friday, 10 am – 6pm (including a one-hour lunch break)
• 35 hours per week (includes training hours)
• Occasional early starts or evening support during eventsSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental....Read more...
To gain practical knowledge and experience through working alongside our qualified engineers
Conducting Planned Preventative Maintenance
Responding to breakdown calls
Carrying out minor repairs and equipment upgrades
Actively support initiative to reduce the number of customer Call Back Service requests through improvements in equipment reliability
Support improvement and efficiency initiatives for the service department and wider organisation
Complete all site visit reports in a timely manner
Any other reasonable duties as instructed by the Service Operations team
Attend College, study and qualify with the following qualifications:Refrigeration Air Conditioning & Heat Pump Engineering TechnicianCity & Guilds 6090-30 & F-Gas 2079 (Cat1).Training:
This programme is delivered via a block release delivery model, your attendance is required at our Construction Campus (NG17)
This attendance is required during term time only
You will work with expert assessors and tutors to develop new knowledge, skills and behaviours within the profession
You will experience a blended learning model
Training Outcome:The role is mobile field based and is critical to the smooth operation of the service team.
Opportunities of further training and career progression.Employer Description:Mitsubishi Electric has introduced high quality products and innovative technologies into the UK for more than 35 years.
Throughout this time, we have maintained a firm reputation for reliability, powerful solutions and quality service, meeting the needs of today's commercial and industrial marketsWorking Hours :Shift Patterns; per week 37.5 hours ‘on the tools’ and we expect 7.5 hours travel time to/from jobs; before we allow field-based engineer colleagues to claim travel or overtime. These are weekly figures. So, 45-hour week before travel can be claimed. Exact working days and hours TBCSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Initiative,Non judgemental,Patience....Read more...
To gain practical knowledge and experience through working alongside our qualified engineers
Conducting Planned Preventative Maintenance
Responding to breakdown calls
Carrying out minor repairs and equipment upgrades
Actively support initiative to reduce the number of customer Call Back Service requests through improvements in equipment reliability
Support improvement and efficiency initiatives for the service department and wider organisation
Complete all site visit reports in a timely manner
Any other reasonable duties as instructed by the Service Operations team
Training:
Attend College, study and qualify with the following qualifications:Refrigeration Air Conditioning & Heat Pump Engineering TechnicianCity & Guilds 6090-30 & F-Gas 2079 (Cat1)
This programme is delivered via a block release delivery model, your attendance is required at our Construction Campus (NG17). This attendance is required during term time only
You will work with expert assessors and tutors to develop new knowledge, skills and behaviours within the profession
You will experience a blended learning model
Training Outcome:
The role is mobile field based and is critical to the smooth operation of the service team - Opportunities of further training and career progression
Employer Description:Mitsubishi Electric has introduced high quality products and innovative technologies into the UK for more than 35 years.
Throughout this time, we have maintained a firm reputation for reliability, powerful solutions and quality service, meeting the needs of today's commercial and industrial marketsWorking Hours :Shift Patterns; per week 37.5 hours ‘on the tools’ and we expect 7.5 hours travel time to/from jobs; before we allow field-based engineer colleagues to claim travel or overtime. These are weekly figures. So 45 hour week before travel can be claimed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Service, maintenance and installation of heavy-duty heating and cooling systems and components.
Health and Safety and environmental legislation and working practices
Fault diagnosis and rectification through root cause analysis
Safe handling of refrigerants (including ammonia and CO2)
Electrical systems
Communication and customer care
Training:You'll be assigned a personal mentor and start by shadowing our experienced engineers on site, gaining hands on experience and expanding your skillset from day one. Our training team will keep in touch with regular catchups to support your development. You'll study in day or block release periods at college alongside apprentices from other companies and industries.Training Outcome:After completing your apprenticeship you can continue to progress through Star's engineer development pathway with salary increases along the way. Some of our engineers have gone on to become service and maintenance managers, regional managers or even directors. You will also have transferable engineering skills that can be valuable to other departments such as sales or design should you wish to try something different. A number of our engineers have also gone on to study at degree level. The possibilities are endless!Employer Description:Star Refrigeration is the UK’s largest independent industrial refrigeration engineering company, founded in 1970, working with customers from design to commissioning and maintenance, supported by a nationwide branch structure. The company is comprised of six business units and currently has around 400 employees throughout the group. We are an Investors in People Platinum and Investors in Young People Gold accredited employer and recognise the important role our employees play in our success which is why they are at the heart of everything we do. We aim to support and encourage our employees to pursue their interests and provide development opportunities to ensure they have rewarding and fulfilling careers.Working Hours :Monday - Thursday, 8:30am - 5.00pm and Friday, 8:30am - 4.00pm.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
We are looking for a motivated and enthusiastic Sales Office Apprentice to join our busy sales team. This is a fantastic opportunity to gain hands-on experience in a fast-paced office environment while working towards a nationally recognised qualification.
Key Responsibilities:
Assisting with customer enquiries via phone and email
Processing sales orders and updating internal systems
Supporting the sales team with administrative tasks
Maintaining accurate records and documentation
Learning about our products and services to support customer needs
Training:You will not be required to attend Dudley College, all training for this apprenticeship will take place in the work place.
You will be assigned an assessor who will visit you in the workplace every 8 weeks to support you with your apprenticeship
Upon successful completion of your apprenticeship you will receive a Business Administration Level 3 qualification
Training Outcome:Future prospects include progression to roles like office manager or project coordinator. With experience or further training, you could move into team leadership, operations, or specialist admin roles.Employer Description:Forward Glass Ltd, established in 1990, is a respected UK-based company specialising in the shaping and processing of flat glass, with a strong presence in Birmingham. With over three decades of industry experience, it offers colleagues a stable and technically advanced work environment, opportunities for hands-on skill development, and the chance to contribute to a company that plays a key role in local economic growth. As it continues to evolve.
In 2023 Forward Glass became part of Cornwall Group Limited and is well-positioned to become an even more rewarding place to work, especially with a focus on improving workplace culture and colleague engagement.Working Hours :Monday to Friday, 08:00 - 17:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Interpersonal skills,Project management skills,Positive attitude....Read more...
Administrative Assistance: Handle various administrative tasks such as managing emails, scheduling meetings, answering on the phone, greeting visitors, filling documents. This helps keep the office running smoothly and allows other team members to focus on more strategic activities.
Procurement Support: Assist in the procurement process by managing purchase orders, sourcing suppliers when necessary and working closely with the logistic department. This ensures that the business has the necessary materials and services to operate efficiently.
Vendor Management: Help maintaining relationships with vendors, ensuring timely deliveries, and resolving any issues that may arise. This is crucial for maintaining a reliable supply chain.
Data Management: Manage and analyze data related to business operations, helping to identify trends and areas for improvement. This can lead to more informed decision-making and better business outcomes.
Customer Service: Being the first contact by answering on the phone, greeting visitors, and supporting the sales team when necessary.
Project Assistance: Assist with the projects required for your apprenticeship, as well as any additional projects from various departments to support the managers.
Training:
Delivery of this Apprenticeship will be a blend of online & onsite visits with the assessor every 4 - 6 weeks.
Training Outcome:
Potential to develop to Senior Business Administrator and/or progress into other departments within the Company
Employer Description:As an alternator supplier, we have proven expertise and experience in research, design, low-cost manufacturing and development capabilities. With manufacturing taking place in Italy, the UK, India and China, coupled with high market capabilities and a powerful worldwide capacity, we offer a fast and reliable alternator solutions service to our customers globally.Working Hours :Core office hours are 8.00am - 5.00pm with 1 hour for lunch unpaid or 8.00am - 4.30pm with 30 minutes for lunch unpaid.Skills: Attention to detail,Organisation skills,Good Microsoft Office skills,Good Outlook skills,Good Excel skills,Good Word skills,A good team player,Unflappable nature,Customer focused,Resilient,Tenacious,Good communication skills....Read more...
Responsibilities:
Answer support calls promptly and handle them in accordance with our documented processes.
Record and prioritise customer queries in a ticketing system ensuring adherence to SLAs.
Build and maintain customer relationships.
Diagnose and troubleshoot a wide range of technical issues providing resolutions or escalating where appropriate.
Actioning change requests for user accounts and systems.
Deploy and maintain a wide range software on customer systems.
Contribute to and help maintain our internal knowledge base.
Educate users on how to use various software and systems.
Maintain a strong knowledge of our companies’ services and products to help effectively and efficiently respond to customers queries.
Training:The training schedule is made up of remote learning session, assignments, and classroom based study. Training Outcome:etiCloud offer successful and structured career progression routes. Our Apprentice Service Desk Engineers develop their technical IT skills and progress into our 1st and 2nd line Engineering teams, with a long term plan to specialise in Infrastructure, Software, Security, or DevOps. We also offer continued learning opportunties through higher level apprenticeships and external training. Employer Description:etiCloud - Delivering tomorrow's technology, today..
Data security is more important than ever. That's not going to change. So you need a company that understands your business needs, and that you can trust to take care of them. But you don't have to take our word for our reliability, security and professionalism (or even the many kind words from our clients), etiCloud is part of the elite top 1% of worldwide business with ISO accreditation.
Our ISO 27001 accreditation relates to our defined and implemented best-practice information security processes. So you can be sure that your data, and that of your clients, is secure.
We're equally proud of our ISO 9001 accreditation as an integral part of it is customer satisfaction. It demonstrates our commitment to our customer-led approach - one of the reasons we've built, and continue to build, our business on referrals.Working Hours :Monday to Friday, 8 hours per day, 40 hours per week. Shifts between the hours of 8.00am and 6.00pm.
The option for out of hours work is available on a rota basis once settled into the role.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Typical day-to-day duties will include:
Optimise existing operations or develop alternative production methods using Lean tools and techniques
Support and drive automation and robotics implementation
Design manufacturing cells and factory layouts to enable efficient flow of materials of operator safety.
Establish plant and equipment investment requirements, quantifying the return and justifying expenditure
Value engineering of products and processes to reduce costs
Design manufacturing processes for new products as part of the new product introduction process
Create drawings and concepts using a variety of software, including CAD, Solidworks, ME10, and Microsoft Windows.
Support the efficient operation of production cells through problem-solving and root cause analysis to maintain customer service.
Training:This is a Level 3 Engineering and Manufacturing Support apprenticeship, delivered over a four year period.
The apprentice will attend the training centre, In-Comm Training Services in Aldridge, WS9 8UG, on a full time basis for the first 7 months.Training Outcome:It is expected that, upon successful completion of the apprenticeship, you will progress into the role of Manufacturing Engineer. Employer Description:ASSA ABLOY Limited is a wholly owned subsidiary of ASSA ABLOY, the world's leading manufacturer and supplier of door opening solutions, meeting tough end-user demands for safety, security and convenience.
Every day, we help billions of people move through a safer, more open world with ease. If you’ve ever walked through an automatic door, stayed in a hotel, or gone through passport control, you’ve probably used one of our products or services. From reliable home security to cutting-edge biometric technology for businesses, governments, airports, hospitals, schools and more, we touch every part of every day.
We have operations in over 70 countries and our people know local standards inside-out. They’re specialists in access essentials: like mechanical and digital locks, cylinders, keys, tags, security doors and automated entrances. At the same time, we are creating and embracing new technology – like biometrics, mobile security, and trusted identities. We stay at the forefront, so whatever you need, you’re in safe hands.Working Hours :8.00am to 4.45pm Monday to Thursday
8.00am to 12.30pm on Fridays.
Training centre hours are 9.00am to 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Hard working,Interest in Engineering....Read more...
Support the management of client accounts and assist in driving business growth through new client acquisition and retention strategies.
Monitor and achieve performance targets, ensuring all activities comply with relevant regulatory and company guidelines.
Assist in the administration and management of a variety of insurance products, ensuring accurate and efficient service delivery.
Support the generation of new business leads and assist with client engagement, ensuring a strong understanding of client needs.
Aid in negotiating and presenting insurance solutions, ensuring they are tailored to client requirements and offer value.
Assist in closing sales and securing client coverage, ensuring effective management of client portfolios and follow-up actions.
Ensure all business operations comply with regulatory frameworks and company procedures, demonstrating attention to legal and industry standards.
Manage and resolve client complaints, ensuring adherence to company procedures and regulatory requirements.
Engage in continuous professional development through training and assessments, proactively identifying areas for personal growth.
Provide exceptional customer service by developing and maintaining strong, professional relationships with clients.
Ensure compliance with the company’s policies and procedures, particularly related to business conduct, data security, and confidentiality.
Build and maintain effective relationships with external stakeholders such as insurers and underwriters, supporting business objectives.
Efficiently handle client communications, ensuring timely responses and professional interactions in line with company standards.
Ensure compliance with data protection regulations by securely managing client and employee information.
Support the organisation’s health and safety procedures, maintaining a clean and organised workspace while contributing to office operations.
Training:
Business Administrator Apprenticeship - 15 months.
This consists of 6 hours a week (off-the-job training).
A monthly meeting with your skills coach for two hours.
All training will be completed in your place of work.
Training Outcome:After the apprenticeship is completed (subject to review) a full time 'Insurance Account Executive' role will be offered.Employer Description:LBH Insurance has been established and running for 75 years. The expertise and knowledge of the staff is paramount in giving customers the level of service they deserve. Treating customers fairly is a high priority for us. As insurance agents in Southend, We carry out extensive research to find the best policies for your profession, situation, or personal circumstances.Working Hours :Monday to Friday, 9:00am - 5:00pm (No evenings or weekends).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Logical,Initiative....Read more...
Support the marketing and product teams in the creation and execution of campaigns to drive awareness and sales of key product ranges.
Work closely with central product teams and the sales department to ensure alignment with market needs and business objectives.
Help manage and localise campaign content sent from our Swedish HQ for the UK market.
Contribute ideas and assist in developing campaign strategies across multiple channels.
Assist in the creation of print materials, including product catalogues and promotional content.
Collaborate with the social media team to produce engaging organic content.
Support sales forecasting and inventory management to ensure product availability.
Act as a point of contact for product-related queries and internal communication.
Gather and analyse customer and market data to support marketing decisions.
Help organise and support product-led events and promotional activities.
Training Outcome:A possible full-time position with the business and progression onto a Level 4 programme. Employer Description:Husqvarna is a global brand with over 330 years of innovation, leading the way in outdoor power products for forest, park, and garden care. From robotic lawnmowers and chainsaws to battery tools and smart solutions, Husqvarna is trusted by professionals and homeowners around the world. This is your opportunity to be part of a forward-thinking company that blends heritage with innovation, sustainability, and technology.Working Hours :Monday to Friday, times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Presentation skills,Analytical skills,Logical,Team working,Creative....Read more...
Onsite & Remote IT Support Technician
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Location: Central London
Salary: £35,000
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About the company
Our client is a well-established Managed Service Provider based in Central London.
Position Overview
You’ll be the primary point of contact for clients, providing both on site and remote support. This role is for someone who enjoys both desk work and outgoing meeting clients.
Responsibilities
• Client Interaction: Engage directly with clients, offering solutions and support for IT-related issues.
• Project Management: Oversee projects from initial diagnostics to final resolution, including onboarding/offboarding staff, and conducting inductions.
• Technical Mastery: Handle desktop, application, and network support, including installation of networking equipment like switches, routers, and firewalls.
• Networking Expertise: Work with TCP/IP, VLANs, and various networking hardware—ideally UniFi, Aruba, and Cisco.
• Collaborative Troubleshooting: Work alongside third-party technical teams to support PDQs and ePOS systems, with ample training provided.
Candidate Requirements
Essential Skills and personal qualities
• Communication Pro: Exceptional written and verbal communication skills.
• Tech Savvy: Experience with managing both PCs and Macs in a business environment.
• Cloud and Software: Familiarity with managing Office 365 or G Suite environments.
• Networking Knowledge: Proficient in networking hardware, with a strong understanding of TCP/IP protocols and the ability to troubleshoot network issues.
• Security Skills: Experience with firewalls, security software, and modern internet technologies.
• Experience in Hospitality: Prior experience in the hospitality sector is highly beneficial.
This role mainly works with small businesses across London, you won’t be touching security or client servers (In house servers in place). You’ll need to be able to go to client sites from day one to do patching and crimping, So strong customer service is needed.
Apply now to Just IT or email lukeg@justit.co.uk and we will review your application. If you are suitable for the role, we will be in contact to discuss this opportunity.
....Read more...
Respond to incoming support tickets, calls, or emails to assist users with IT issues and queries.
Troubleshoot basic hardware and software problems, including PCs, printers, mobile devices, and applications.
Log and document incidents and service requests accurately in the IT service management system.
Reset passwords and manage user accounts using tools like Active Directory or Microsoft 365.
Escalate unresolved or complex issues to 2nd or 3rd line support teams as needed.
Provide clear, step-by-step technical guidance to users in person, via phone, or remotely.
Install and configure new user devices, such as desktops, laptops, and phones.
Perform routine maintenance checks on equipment and systems to ensure functionality.
Support onboarding of new employees by setting up accounts, devices, and access rights.
Learn and follow IT policies, procedures, and security protocols to maintain service standards.
Training:
Level 3 Information Communication Technician Apprenticeship.
All training will take place at our head office in Doxford Park.
Training Outcome:After successful completion of the apprenticeship, we would look to move the individual into a permanent 1st line support engineer role within the business.Employer Description:Fairstone operates as a full-service, independent wealth management firm, combining expert financial planning, investment management, mortgage advice, and a unique acquisition model to support smaller IFA businesses. With a strong national footprint and tech-enabled approach, they deliver flexible, transparent services while rapidly growing through partnerships and acquisitions.Working Hours :9.00am - 5.30pm, Monday to Thursday.
9.00am - 3.00pm, Friday.
Subject to change as the business requires.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental....Read more...
To contribute to the overall success of the service’s objectives and maintain effective service delivery by:
Ensuring timely and accurate provision of administrative support.
Dealing politely with all customers whilst remaining within procedures.
Highlighting and referring any decisions required outside the scope of this profile.
Responsibilities:
Communicating clearly and concisely with customer group providing information on systems and procedures operating within the respective service.
Responding to customer queries on a timely basis answering them where possible and referring to appropriate person where necessary.
Ensuring that confidentiality as required under Data Protection is strictly maintained reporting any perceived breaches to the line manager.
Communicating with external customers as required ensuring that a professional image is maintained at all times.
Working effectively and flexibly as part of the team assisting others and sharing knowledge openly and willingly.
Participating in open two-way dialogue during Performance Management meetings agreeing own task and development objectives and reviewing these and overall performance against the competency framework.
Participating in training and other development opportunities as agreed within the Performance Management process.
Maintaining good housekeeping standards within own work area immediately reporting hazards and ensuring they are resolved in a timely manner
Bringing to the attention of the relevant party any hazards identified outside of own work area.
Meeting all regulatory requirements.
Complying with Code of Conduct, policies and procedures.
Maintaining all files in an orderly and up to date manner meeting internal standards and external regulatory requirements where applicable.
Providing regular monitoring and measurement statistics as required.
Preparing, printing and distributing standard forms, documents, letters, etc. as required.
Undertaking ad hoc office duties such as typing, faxing, photocopying as and when necessary.
Ordering stationary, supplies and equipment as appropriate to the team’s need gaining approval for expenditure in line with procedures.
To undertake general office management, including premises maintenance and housekeeping.
To provide an efficient, courteous and responsive reception and telephone service to internal and external customers.
Essential
Must have enhanced DBS
Ability to work as part of a team, demonstrating support to other team members and other teams.
Customer and focussed approach to both internal and external customers.
Ability to use Microsoft office applications to an intermediate standard.
Relevant typing qualifications.
Ability to work under pressure and meet deadlines.
Good written and oral communication skills.
Relevant transport to enable to attend meetings/cover etc.
If interested, please submit CV and call Varsha on 02036913890 between 9am to 5pm (Mon to Fri)....Read more...
Duties include:
Office administration: answering telephone, passing on messages, dealing with enquiries from customers/suppliers, undertake administrative tasks, such as photocopying, scanning, handling mail, maintaining filing systems, archives and updating information
Use Microsoft such as Outlook, Word, and Excel
Be involved in ISO 9001 and N1 Enhancement Scheme, ensuring the company is always compliant
Carry out and monitor Health and Safety checks and ensure procedures are being followed
Monitor first aid boxes (monthly)
Monitor fire checks/drills (weekly)
Schedule appointments and manage diaries
Minute, produce, and distribute accurate records of meetings when required
Provide administrative and HR (Human Resources) support to the team as required
Be involved in the vehicle arrival/collection process - checking vehicles in/out and quality checking
Assist in maintaining and monitoring live job board and checking all records are kept up to date
Assist in producing job sheets and allocating job numbers to builds
Communicate with clients to gather information, provide updates, and answer queries
Work closely with your manager and colleagues to gain knowledge and understanding of the workplace structure and the different areas of the vehicle conversion process
Assist with all aspects of customer service including customer feedback
Build and maintain positive relationships with clients and suppliers
Be involved in accurately inputting data into databases and spreadsheets
Photography - capturing images of vehicle conversions, bespoke projects, new products/equipment, events, trade shows, etc
Assist with content creation for social media platforms
Support the planning and marketing of events/ trade shows/advertising etc to drive the business forward
Participate in relevant training sessions to develop skills
Produce correspondence and documents when necessary
Full training will be givenTraining:Business Administrator Level 3 Apprenticeship Standard:
Business Administrator apprentices will be invited to attend a monthly workshop
Training Outcome:
Potential permanent full-time employment on successful completion of the apprenticeship
Employer Description:At Rex Limited we convert panel vans of any make, model, shape or size and produce temperature controlled vehicles to a wide variety of users from small local businesses to large dealerships to meet their specifications. We pride ourselves on manufacturing high quality vehicles to our users and thrive on opportunities to design, develop, insulate, and install temperature-controlled units to specialised vehiclesWorking Hours :Monday - Friday, 8.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Willing to learn,Able to use Microsoft Office,Good telephone manner,Good time management....Read more...
Our exciting new Data Analyst Apprenticeship is amazing for those who have a passion for data and want to study and work towards a higher-level apprenticeship, equal to a foundation degree. We are looking for individuals who have an eye for detail, the ability to stay organised and focused, who can keep on top of competing demands, making sure all colleagues and customers receive a great service.
Our people are our best assets, so we want to ensure our wellbeing is the best it can be.
You will receive one-to-one support from a dedicated team, generous holiday entitlement and a competitive pension.
As a Data Analyst apprentice, you’ll be working to learn all the skills necessary to harness our data, driving business improvements and enhancing service standards that make a real difference to our customers. In this role you'll be sat in the heart of the business so get ready to be learning all sorts of tasks to support your team and business area, including:
Gathering data from a range of sources
Interrogating and presenting data
Using data to inform decisions/ problem-solving
We are thrilled to offer two Data Analyst apprenticeships in key areas of the business. Both roles will provide great experience and development opportunities.
The teams are:
Customer Service & ICT
Customer Service (Redcar)
Asset & Sustainability
Asset Data Performance(Redcar)
You will complete a Level 4 Data Analyst Apprenticeship Standard which includes an end point assessment. Training:
The apprentice will gain a Level 4 Data Analyst Apprenticeship standard qualification
Training Outcome:
Completing a Data Analyst apprenticeship standard at Beyond Housing can open doors to a diverse range of opportunities
You will recieve information advice and guidance throughout your apprenticeship to help you achieve the right career path for you
Employer Description:Beyond Housing provides 15,000 homes and a wide range of services to over 30,000 customers. We’re one of the largest housing organisations in the North-East and we’re ambitious about achieving our purpose of helping our customers and communities to succeed and thrive. We recognise that our role in our communities, whether that’s through creating work, training and learning opportunities, help people reach their potential, investing in our communities where they need it most.Working Hours :Monday - Friday, 8.30am - 4.30pm (subject to change)Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Team working,Excellent Timekeeping,Committed to Learning,Knowledge of Data Protection....Read more...
Working within our warehouse team you will ensure orders are picked and packed accurately, load and unload vehicles, and move materials around the warehouse in a safe and efficient manner.
Reporting directly to the warehouse manager the key responsibilities will include:
Picking and packing customer orders accurately, efficiently, safely and in a timely manner
Locating and moving materials around the warehouse efficiently and safely, ensuring no damage to property or persons
Using electronic handsets and computerised workstations
Unloading vehicles in a safe manner
Loading vehicles with orders in the most safe and efficient way, complying with vehicle regulations and the planned delivery route
Processing of materials via saws – full training will be given
Work in a safe manner, always adhering to the Company Health & Safety policy and safe Working practices
Undertake all tasks with a “Customer Service”, “Can do” attitude and contribute to improving the performance of the business
Undertake general warehouse “housekeeping” duties – keeping warehouse clean and tidy, ensuring stock is accessible
Training:
On the job training delivered by the employer
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment
For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3
Allocation of an apprenticeship delivery coach who will carry out regular trainingAssessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop
Identify, track and support 6 hours off the job training activities
Quarterly formal progress review meetings, identifying learning achievements and next steps
Training Outcome:Upon successfully completing the apprenticeship we envisage they will become a permanent team member with progression routes, through to supervising roles.Employer Description:Aalco Metals are the UK’s largest independent multi-metals stockholder including Aluminium, Stainless Steel, Copper, Bronze and Brass. With 18 service centres around the country, we provide a competitive, reliable and on-time delivery service of single item orders through to bulk contract orders.
Our Hull Service Centre holds stock to meet the immediate needs of customers in the local area and this is backed up by bulk stocks held at our central warehouse.
We pride ourselves on the service our dedicated team provides our customers and in return we are committed to our employees progression and developmentWorking Hours :Monday to Friday.
09:00-18:00, with 60 minutes lunch.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Logical,Team working,Physical fitness....Read more...
To learn how to provide high quality administrative support in the Compliance Team
Assist in the provision of an effective and efficient administrative service
Maintain / update both manual and electronic filing systems and records
Carry out general administrative duties, including:
Photocopying
Arranging meetings
General correspondence, post and other related duties
Receive and deal courteously and professionally with telephone calls and enquiries
Training:NVQ Level 3 in Business and Administration.
Comprehensive induction programme, customer excellence, health and safety, equality and diversity, fire safety and introduction to housing and compliance.Training Outcome:This apprenticeship will equip you with the skills to undertake an administrative role within a busy office environment.Employer Description:We have been providing and maintaining quality and affordable homes and delivering a range of exceptional services for people in the north east for over 50 years earning us a repuation as one of the country's leading housing associationsWorking Hours :Monday - Friday 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative....Read more...
To undertake surveys to identify maintenance defects and order remedial works
To effectively liaise between those involved in delivering all aspects of the investment service deliver best value and excellent customer service
To undertake a full range of clerical and support duties for the repairs and void service
Training:Housing and Property Management Level 3 Apprenticeship Standard:
You will be attending college once a week
College is located at CDC training, cricket inn road, manor lane, S2 1TR
You will be working towards a level 3 housing and property management
Training Outcome:
Opportunity to move in to a full time posiiton upon completion of apprenticeship
Employer Description:Sheffield City Council is the city council for the metropolitan borough of Sheffield in South Yorkshire, England. It consists of 84 councillors, elected to represent 28 wards, each with three councillors.Working Hours :Monday - Friday, Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
About the Company: We are looking for dedicated and reliable Temporary-to-Permanent Delivery Drivers to join our team. If you have exceptional customer service skills, are a team player, and meet the necessary requirements, we invite you to apply for this exciting opportunity. Key Responsibilities:Perform collections and deliveries efficiently and in a timely manner within the Gloucestershire area.Ensure the safe handling and transportation of goods.Maintain accurate records of deliveries and collections.Provide exceptional customer service, representing the company in a professional manner.Collaborate with colleagues and supervisors to ensure efficient operations.Key Requirements:Must be over 20 years old due to vehicle insurance requirements.Minimum of one year holding a UK driver's license.Reliable and responsible with a strong work ethic.Excellent communication and interpersonal skills.Ability to work well in a team.Benefits:Competitive hourly wage of £10.42.Opportunity for permanent employment based on performance.Full-time and part-time positions available, providing flexibility.Training and support to enhance your skills.Join a dynamic and supportive team within a reputable company.....Read more...
You will compile weekly payment schedule and starters & leavers report, check bank statements daily for payments due into the company from clients, finance companies and insurers and other tasks and duties as assigned from time to time.
Within recruitment, this requires timesheet processing and compliance.
In doing so recruitment admin handles all timesheet processing/queries & liaises with all candidates in obtaining all documents that are required to make candidates compliant in relation to all MSP requirements
In terms of timesheet processing this function helps to maximize the companies’ weekly profits by chasing candidates for outstanding timesheets.
In terms of compliance this function helps to ensure that the company has all the necessary candidate documentation when an MSP informs us, they would like to carry out an audit.
In regard to the Trevellyan team, this is support function in all elements of credit control and payments to the insurers.
In reference to accountancy this is a support role to accountants and clients in offering good customer service and administration in support of our accountancy services.
Job Responsibilities:
Downloading candidate timesheets
Process AWR changes & placement extensions
Create vendor adjustment forms
Teaching candidates how to submit timesheets on the online portals
Chase unprocessed timesheets from workers
Manage payment queries for candidates where applicable
Manage candidates holiday request forms and send completed forms to payroll
Sending out & chasing outstanding registration documents and references
Creating & sending out PAYE, Umbrella, Ltd & 3rd Party Ltd contracts to candidates
Deal with audits when they are requested by MSPs
Providing references for previous candidates
Manage task management schedules & task follow-up reporting
Run daily and weekly reports
Other tasks and duties as assigned from time to time
Check bank statements daily for payments due into the company from clients, finance companies and insurers
Diarise & chase payments with clients – 7-day SLA for payments
Ensure that all receipts and payments are placed in the credit control system
Reconcile all transactions with the credit control system
Ensure all insurance companies are paid at the end of the month via the statements
Ensure all statements are confirmed as correct and signed off
Ensure accurate and up to date client account files and database are kept
Carryout credit control duties to ensure payments received for our services
Invoicing for client services delivered in support of credit control
Maintain a portfolio of client’s payrolls weekly, bi-weekly and monthly
inbound/outbound customer service calls to our current clients, building relationships
Deal with external supplier queries, HMRC, DWP, courts and other agencies
Contacting customers over the telephone and via email with regards to potential new business
Deal with payroll queries from staff and contractors in a professional and timely manner
Calculations of statutory payments and processing P45 and P60’s and other year-end reports
Analysis of pay summary and pay slips
Upload RTI, FPS and EPS reports to HMRC and pension providers in a timely manner
Training:
Full training will be given leading to a recognised Business Administrator Apprenticeship Standard Level 3 qualification
Full on the job training will be delivered
Off the job training will be supported by our training provider - Davidson Training UK Ltd
You will complete the Functional Skills in maths and English up to and including Level 2 (if you don't already hold the equivalent)
All training will be delivered within the workplace during working hours
Training Outcome:Full time position will be available after the successful completion of the apprenticeship. Employer Description:The Carrington Blake Group are a professional services group serving small and medium businesses through outsourced business support functions. By supporting business needs across various administrative, technical and creative functions, a business can reduce costs, save time, and concentrate on engaging customers.
Our offering to businesses includes:
Accountancy and Financial Management
IT Support and Cloud Computing
Recruitment
Business Start up
Payroll services
Marketing
Web Design and Development
Corporate Insurances
Employee Benefits Scheme
Due to the services we offer, our clients vary greatly, but our approach to solving problems remains the same. As such we are at the heart of industry developments and trends within each service division, providing latest and best approaches to our clients.Working Hours :You will be required to work Monday to Friday, 09:00am - 5:00pm, however you will be paid until 6:00pm to allow you to complete your apprenticeship course work.
40 hours a week.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Motivated,Strong computer skills,Strong command of English,Ability to work independently,Excellent time management,Target driven,Seeking out opportunities,Resilience....Read more...
A leading manufacturer of portable machining tools and fabrication accessories is seeking a Technical Sales Representative to support UK-wide business development. This is a field-based role with some office presence, offering strong progression opportunities and long-term stability.
Salary Pacakge: £35,000–£40,000 + £5,000 Car Allowance + Mileage Hours: Mon–Thurs 08:30–17:00 | Fri 08:30–16:00 Location: Oxfordshire What You’ll Do
Manage and grow new/existing customer accounts
Deliver product demonstrations and technical support
Handle sales from lead generation to completion
Provide installation support and resolve product issues
Office-based in Oxfordshire when not on the road
What You’ll Need
Background in technical sales or engineering/fabrication
NVQ qualification preferred (not essential)
Ability to read engineering drawings and explain technical details
Excellent communication and problem-solving skills
Full UK driving licence
Comfortable with UK-wide travel
What’s Offered
£35K–£40K salary + performance-based commission
£5K car allowance + mileage
Generous holiday package
Pension & private healthcare (post-probation)
Ongoing training and optional company car scheme
If this sounds like the role for you, send your CV – we’d like to hear from you!....Read more...
Job Title: Vehicle Technician/Mechanic
Location: Reading
Salary: £30,000 - £48,000 + OTE + Excellent Benefits
Hours: Full Time, 40 hours per week 1 in 3 Saturday mornings 8am-1pm
Welcome Bonus: New Technicians eligible for bonuses up to £1,500!
Job Description:
We are seeking a skilled Vehicle Technician to join a main dealership group and work with prestigious car brands. You will receive exceptional support and training at top industry facilities to help you develop your skills.
Benefits:
- Annual Leave: 33 days (including bank holidays), increasing with service.
- Discounts: Retail and vehicle discounts on purchases and servicing.
- Wellness Programs: Gym discounts, healthcare plans, and a cycle-to-work scheme.
- Pension Scheme: Flexible options to support your financial future.
- Family-Friendly Policies: More time to spend with loved ones.
- Recognition: Acknowledgment for your contributions and community volunteering opportunities.
Responsibilities:
- Perform high-quality vehicle maintenance and repairs to manufacturer standards.
- Conduct inspections and provide expert technical advice to customers.
- Maintain high customer service standards and work collaboratively with the service team.
- Support and mentor fellow Technicians, fostering a positive team environment.
Qualifications:
- Education: NVQ Level 3 in Light Vehicle Maintenance & Repair or equivalent.
- Knowledge: Strong understanding of vehicle safety standards and guidelines.
- Skills: Excellent problem-solving abilities and attention to detail.
- Team Player: Proven ability to collaborate effectively.
- Licenses: Must hold a full UK driving licence. An MOT licence is advantageous but not required.
How to Apply:
If you are enthusiastic about this opportunity and eager to learn, we want to hear from you! Please click the link to apply or contact Rachael.mortimer@holtautomotive.co.uk....Read more...
Are you looking to kick start your career in the Powered Access Industry? Keen to work for one of the fastest-growing companies in the UK? Then Star Platforms could be the perfect opportunity for you.Star Platforms is looking for dynamic individuals who are passionate about customer service, teamwork, and sales—and who want the chance to earn while training for a nationally recognised qualification.If you have the potential to be a future leader, and you're eager to immerse yourself across all areas of a business while building a long-lasting and successful career, then this could be the right path for you.How Star Platforms Will Support YouFrom your very first day, you’ll be fully supported in your role to ensure your development is nurtured throughout your journey with Star Platforms.As part of this 12-month apprenticeship programme, you will gain the tools and experience needed to be successful in the role. Over the course of the programme, you will explore:How the Powered Access Industry operates, from initial customer contact right through to the delivery of equipment on-site.How Star Platforms’ wide range of machines and services work from both sales and operational perspectives.Various departments across Star Platforms, where you’ll receive hands-on training to build a well-rounded understanding of the business.What it takes to deliver exceptional customer service—the very thing that sets Star Platforms apart from the competition and keeps customers coming back.What a Typical Day Looks LikeNo two days are the same at Star Platforms. Every call and customer request is different, which means you’ll gain experience across multiple areas of the business. This variety will help you discover your strengths and decide how you’d like to develop your career further.Your Key Responsibilities Will Include:Engaging with customers via phone and email, building strong relationships that encourage repeat business through excellent customer service.Supporting customers by providing information about Star Platforms' products, preparing quotes, fulfilling orders, and closing sales over the phone.Updating Star Platforms’ systems to ensure accurate information is recorded, allowing the next stage of the process to run smoothly across internal teams.Collaborating with your team to help maintain the highest standards across the business, always putting the customer at the centre of everything you do.Training:Level 3 Customer Service Specialist.Training Outcome:Throughout your apprenticeship you will receive the training to become a Hire Desk Sales Advisor upon successful completion of the apprenticeship, which could lead to progression to Team Leader or Managerial roles in the Future.Employer Description:Star Platforms offer a UK wide powered access hire service.Working Hours :40 hours per week, Monday - Friday. Hours are 8.00am - 5.00pm or 8.30am - 5.30pm.Skills: communication skills....Read more...
