Key responsibilities of the role (but not limited to the role):
Conduct and Legalisation
Demonstrate and promote adherence to company policy, procedure, professional standards and legal obligations, including Data Protection, Health & Safety and all GOC regulatory legislation requirements.
To ensure all in-store administration is completed accurately and all manual and computerised customer records are maintained in accordance with company guidelines and relevant data protection laws.
To have a good working knowledge of the Vision Express ways of working.
To take personal responsibility for your own development, ensuring regulatory e-learning is completed efficiently and be proactive in maintaining and developing knowledge through participation in company development programmes.
Maintain the highest store standards possible, including the appearance of both store and your own personal presentation.
Sales and Service
To act as a Vision Express brand ambassador, creating a welcoming environment for all customers and ensuring their expectations are exceeded throughout the customer journey.
To relentlessly deliver the best customer service through the Vision Express ways of working and behaviour, every day to every customer.
To support the management team in achieving the required targeted growth in sales and profit
To deliver a seamless customer journey through the meeting/greeting, offering of refreshments, initial eye examinations, dispensing, fitting and collections of every Vision Express customer.
To provide accurate and knowledgeable advice and guidance to meet each customer's specific needs through the recommendations made, selection and purchase of all types of eye-wear and eye-care solutions.
To conduct eyewear repairs and order replacements when required.
To participate in all stock-taking activities as determined by the management team.
Keyholder duties after successful completion of silver training (if and when required).
Make decisions within the agreed scope of your role on matters relating to the day-to-day retail operation within your store. Escalate to line manager where required.
Team Work and Communication
To maintain good and professional working relationships with the store team.
Attend and participate in morning briefs and team meetings.
To provide honest feedback to the management team to support ongoing improvements.
Any other duties or responsibilities as reasonably requested by line management.
Additional Responsibilities:
Where applicable, to use in-store laboratory equipment in the production and manufacture of high-quality eyewear ensuring;
The quality of eyewear produced is compliant with company standards and produced within the agreed timeframe.
All laboratory equipment is maintained/calibrated in accordance with company guidelines.
Effective lens usage in accordance with company guidance/policy and thus contribution to store cost control.
The laboratory lens and consumable stock levels are stored correctly and in accordance with company policy.
Duties may vary in accordance with customer demand and store structure.
Training Outcome:The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice.
Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part-time working are often possible.
You could go on to acquire higher level optical qualifications such as:
Ophthalmic Dispensing – Become a qualified Dispensing Optician.
Contact lens Optician - fit Contact lenses.
Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non-optical aids such as bump-ons.
Optometry courses – carry out full eye examinations and issue prescriptions.
Clinical representative – visiting practices introducing new frame ranges and Ophthalmic lenses.
In-practice trainer – You could use your knowledge to train others.
Other non-clinical roles:
Practice Management you could complete a management course.
Practice ownership. You could go into business yourself, partnership or franchise.
Employer Description:We opened our first Vision Express store over thirty years ago in Gateshead. Today we now have over 550 stores across the UK
and Ireland.
A lot of things have changed over the years, but our number one goal has stayed the same. We want to make life that bit easier and more enjoyable for our customers.Working Hours :Monday to Friday between 9:30am to 5pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Team working....Read more...
Key Responsibilities of the Role (But not limited to the role):
Conduct and Legalisation:
Demonstrate and promote adherence to company policy, procedure, professional standards and legal obligations, including Data Protection, Health & Safety and all GOC regulatory legislation requirements
To ensure all in-store administration is completed accurately and all manual and computerised customer records are maintained in accordance with company guidelines and relevant data protection laws
To have a good working knowledge of the Vision Express Ways of Working
To take personal responsibility for own development ensuring regulatory e-learning is completed efficiently and be proactive in maintaining and developing knowledge through participation in company development programmes
Maintain the highest store standards possible, including the appearance of both store and own personal presentation
Sales and Service:
To act as a Vision Express brand ambassador creating a welcoming environment for all customers and ensuring their expectations are exceeded throughout the customer journey
To relentlessly deliver the best customer service through the Vision Express Ways of Working and behaviours, every day to every customer
To support the management team in achieving the required targeted growth in sales and profit
To deliver a seamless customer journey through the meeting/greeting, offering of refreshments, initial eye examinations, dispensing, fitting and collections of every Vision Express customer
To provide accurate and knowledgeable advice and guidance to meet each customers specific needs through the recommendations made, selection and purchase of all types of eye-wear and eye-care solutions
To conduct eyewear repairs and order replacements when required
To participate in all stock take activity as determined by the management team
Key holder duties after successful completion of silver training (if and when required)
Make decisions within the agreed scope of your role on matters relating to the day to day retail operation within your store, escalate to line manager where required
Team Work and Communication:
To maintain good and professional working relationships with the store team
Attend and participate in morning briefs and team meetings
To provide honest feedback to the management team to support ongoing improvements
Any other duties or responsibilities as reasonably requested by line management
Additional Responsibilities:
Where applicable, to use in-store laboratory equipment in the production and manufacture of high-quality eyewear ensuring:
The quality of eyewear produced is compliant with company standards and produced within the agreed timeframe
All laboratory equipment is maintained/calibrated in accordance with company guidelines
Effective lens usage in accordance with company guidance/policy and thus contribution to store cost control
The laboratory lens and consumable stock levels are stored correctly and in accordance with company policy
Duties may vary in accordance with customer demand and store structure
Training:Optical Assistant 2022 Level 3.Training Outcome:The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice.
Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part time working are often possible.
You could go on to acquire higher level optical qualifications such as:
Ophthalmic Dispensing- Become a qualified Dispensing Optician
Contact lens Optician - fit Contact lenses
Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non-Optical aids such as bump-ons
Optometry courses - carry out full eye examinations and issue prescriptions
Clinical representative- visiting practices introducing new frame ranges and Ophthalmic lenses
In-practice trainer - You could use your knowledge to train others
Other non-clinical roles:
Practice Management you could complete a management course
Practice ownership you could go into business yourself, partnership or franchise
Employer Description:We opened our first Vision Express store over thirty years ago in Gateshead. Today we now have over 550 stores across the UK
and Ireland.
A lot of things have changed over the years, but our number one goal has stayed the same. We want to make life that bit easier and more enjoyable for our customers.Working Hours :Monday to Friday 9:30am to 5pmSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Key Responsibilities of the Role (But not limited to the role):
Conduct and Legalisation
Demonstrate and promote adherence to company policy, procedure, professional standards and legal obligations, including Data Protection, Health & Safety and all GOC regulatory legislation requirements
To ensure all in-store administration is completed accurately and all manual and computerised customer records are maintained in accordance with company guidelines and relevant data protection laws
To have a good working knowledge of the Vision Express Ways of Working
To take personal responsibility for own development ensuring regulatory e-learning is completed efficiently and be proactive in maintaining and developing knowledge through participation in company development programmes
Maintain the highest store standards possible, including the appearance of both store and own personal presentation
Sales and Service
To act as a Vision Express brand ambassador creating a welcoming environment for all customers and ensuring their expectations are exceeded throughout the customer journey
To relentlessly deliver the best customer service through the Vision Express Ways of Working and behaviours, every day to every customer
To support the management team in achieving the required targeted growth in sales and profit
To deliver a seamless customer journey through the meeting/greeting, offering of refreshments, initial eye examinations, dispensing, fitting and collections of every Vision Express customer
To provide accurate and knowledgeable advice and guidance to meet each customers specific needs through the recommendations made, selection and purchase of all types of eye-wear and eye-care solutions
To conduct eyewear repairs and order replacements when required
To participate in all stock take activity as determined by the management team.
Key holder duties after successful completion of silver training (if and when required)
Make decisions within the agreed scope of your role on matters relating to the day to day retail operation within your store, escalate to line manager where required
Team Work and Communication
To maintain good and professional working relationships with the store team
Attend and participate in morning briefs and team meetings
To provide honest feedback to the management team to support ongoing improvements
Any other duties or responsibilities as reasonably requested by line management.
Additional Responsibilities:
Where applicable, to use in-store laboratory equipment in the production and manufacture of high quality eyewearensuring;
The quality of eyewear produced is compliant with company standards and produced within the agreed timeframe
All laboratory equipment is maintained/calibrated in accordance with company guidelines
Effective lens usage in accordance with company guidance/policy and thus contribution to store cost control
The laboratory lens and consumable stock levels are stored correctly and in accordance with company policy
Duties may vary in accordance with customer demand and store structure
Training Outcome:The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice.
Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part time working are often possible.
You could go on to acquire higher level optical qualifications such as:
Ophthalmic Dispensing- Become a qualified Dispensing Optician
Contact lens Optician - fit Contact lenses
Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non-Optical aids such as bump-ons
Optometry courses - carry out full eye examinations and issue prescriptions
Clinical representative- visiting practices introducing new frame ranges and Ophthalmic lenses
In-practice trainer - You could use your knowledge to train others
Other non-clinical roles:
Practice Management you could complete a management course
Practice ownership you could go into business yourself, partnership or franchise
Employer Description:We opened our first Vision Express store over thirty years ago in Gateshead. Today we now have over 550 stores across the UK
and Ireland.
A lot of things have changed over the years, but our number one goal has stayed the same. We want to make life that bit easier and more enjoyable for our customers.Working Hours :Monday to Friday, 9:30am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Team working....Read more...
Logistics, Goods In & Despatch:
Liaise daily with Customer Services, Finance, Production, Quality, Engineering, and Operations to coordinate incoming and outgoing materials.
Receive, check, and accurately transact all incoming finished goods and miscellaneous items, ensuring records are up to date in the ERP system.
Receive daily picking lists from Customer Services and prepare goods for shipment, ensuring on-time and accurate despatch in line with company and customer requirements.
Collate and provide all supporting documentation for despatch.
Act as the point of contact for external logistics staff during deliveries and collections, maintaining a professional representation of the business.
Ensure finished goods areas are organised and maintained to 5S standards to support efficient despatch operations.
Take responsibility for the receipt of all deliveries during operational hours (08:00–16:00) and coordinate out-of-hours deliveries by prior agreement.
Communicate and cooperate effectively with internal departments to ensure smooth operations.
Contribute to team efforts to achieve accurate and timely goods in and despatch processes.
Stock & Materials Management:
Ensure timely availability and delivery of raw materials and consumables to production areas, avoiding disruption to manufacturing operations.
Deliver raw material samples to Quality Control for incoming inspection in accordance with the Quality Plan.
Manage stock control of Raw Materials (RMS), Consumables, and Finished Goods (FGS), including accurate cycle counts and full stock takes.
Ensure all stock is correctly identified, located, and recorded within the ERP system to maintain accurate inventory data.
Maintain storage facilities and implement approved stock location controls consistently.
Support the integration and use of barcoding/QR code scanners to control the movement of raw materials and finished goods both physically and within the ERP system.
Quality, Compliance & Health & Safety:
Ensure all RMS, Consumables, and FGS areas are maintained to 5S standards.
Comply with and promote Health & Safety requirements during all warehouse operations, including movement of stock using forklifts, mechanical handling equipment, or manual lifting.
Ensure all handling, storage, and despatch activities meet company standards and customer expectations.
Maintain and update quality system procedures as required, ensuring processes are followed accurately. General Operations
Take delivery of incoming miscellaneous items
Training:This apprenticeship is on the job training.Training Outcome:Opportunity to progress to a level 3 apprenticeship and the potential for a permanent position for the right person.Employer Description:Pearsalls design and manufacture high-performance implantable textiles, biomaterials, and coatings for medical devices. Specialising in creating innovative biotextile solutions for key markets, including orthopedics, cardiovascular devices, and wound closure.Working Hours :Monday - Friday, 08:00 - 16:00.Skills: Communication skills,IT skills,Attention to detail,Number skills,Logical,Team working,Physical fitness,Enthusiasm,Willingness to learn,Commitment to health & safety....Read more...
On a day-to-day basis, you will assist our experienced IT Engineers by:
Providing 1st fix IT diagnosis over the telephone for hardware, software, network, antivirus and operating system issues
Providing remote support to clients for Microsoft platforms
Fixing, preparing and replacing hardware for clients
Supporting with installing and configuring computer systems
Troubleshooting system and network problems, as well as diagnosing and solving problems
Logging calls and ensuring management of database
Training Outcome:There is an opportunity to progress on to the Higher Apprenticeship (Level 4) and ultimately on to a Degree Apprenticeship.Employer Description:Since 1992 Vaughan Data Systems have been providing solutions and helping businesses across the Midlands.
They are dedicated to customer service and keeping their clients businesses free from annoying computer issues.
Customer retention is very important to them and they always go the extra mile in order to keep their clients satisfied.Working Hours :Monday - Friday, 9.00am - 5.30pm.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Administrative skills,Creative,Non judgemental,Patience....Read more...
Assist senior stylists with a variety of hairdressing services including cutting, colouring, and styling
Shampoo and condition clients' hair before treatments
Prepare workstations and equipment for stylists, ensuring cleanliness and safety standards are maintained
Maintain salon cleanliness, including washing towels, sterilizing tools, and tidying up after treatments
Provide excellent customer service by greeting clients, offering refreshments, and ensuring their comfort throughout the visit
Support with stock management, including keeping track of products, tools, and supplies
Training Outcome:
We hope that you find your training experience with us and hopefully gain a job within our business
Employer Description:WE ARE A FAMILY RUN BUSINESS WITH A HARD WORKING TEAM AND A FAMILY AND FRIEND RUN SALON. THIS MAKES IT VERY FRIENDLY AND LOVE TO BE WORKED INWorking Hours :Monday 9am- 3pm
Tuesday 9am- 5pm
Thursday 9am- 8pm
Friday 9am- 6pm
Saturday 9am- 4pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
About The RoleTo manage the Association’s planned capital maintenance & major repairs programme including refurbishment, regeneration and energy efficiency projects so that they are delivered on time, to a high standard, on budget, to comply with Decent Homes and landlord compliance and are resident focused. To ensure all capital, cyclical and maintenance works are specified, procured, implemented and project managed economically and effectively. To manage and monitor customer satisfaction ensuring a high quality service is delivered, responding to complaints in a timely, empathetic manner. Demonstrating lessons learnt through development of service improvements. To contribute to the overall management of the Asset Management Department to the benefit of our customers.The benefits on offerIn return for helping to transform lives, we’ll give you access to some great benefits. These include:26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CandidateYou will have experience of managing multiple investment projects to maintain decent homes and landlord compliance within social housing with relevant technical knowledge to specify, scrutinise and challenge the requirements of our buildings to ensure Salvation Army Homes provides quality, safe, compliant housing for our residents. Strong contract administration and contract management is required for this role. You will be customer focused and will have the relevant technical knowledge and experience of delivering investment works for Kitchens, Bathrooms, Roofing, Structural Works, groundworks, Cyclical decoration. You will have Project Management experience to manage multiple projects across many locations, communicating effectively with all stakeholders and delivering high customer satisfaction.Excellent IT skills with the ability to develop IT systems to maximise efficiency of data management and to plan for the future using data intelligence and trend information. You will have the ability to procure and manage Consultants, Engineers and Contractors ensuring robust service delivery is achieved in a cost effective manner.You must have a willingness to travel throughout England due to the dispersed nature of the organisations housing stock.About The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Salvation Army Homes is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible....Read more...
Sports Commercial & Operations:
Take a proactive lead with leisure staff, apprentices, and volunteers alongside the Sports Development Manager to ensure effective facility operations
Oversee the opening/closing of gyms and leisure facilities, ensuring smooth handovers and accessibility
Manage day-to-day operations of the Sports Centre/Fitness Zone, delegating cleaning, maintenance, and customer service tasks
Lead on sustaining and growing commercial customers and maximise income through business plans and bookings outside core hours
Monitor payment processes (card, invoice, cash) and report financial data
Oversee equipment maintenance, risk assessments, and records in line with College policies
Manage external servicing/maintenance relationships
Lead the organisation of half-term activity camps, ensuring high-quality delivery
Carry out additional operational/strategic duties as directed
Coaching & Sports Development:
Plan, prepare, and deliver high-quality sessions supporting the College’s health and wellbeing agenda
Support delivery of Team UCS CG Sport (Basketball, Netball, Trampolining etc)
Coordinate school programmes and create new projects aligned with community needs and strategy
Contribute to the College Group’s sport and physical activity vision
Mentor student volunteers, activators, and apprentices
Oversee health, fitness, and recreational sessions while retaining some direct delivery
Promote innovation and continuous learning in student sport and education
Liaise with academic staff to support learner achievement
Lead or support the organisation of major sporting events, development days, charity events, and fundraising
Deliver Team UCS Development Days/Pathways to drive recruitment and progression for FE and HE Sport
Support College partnership clubs and maintain external links
Represent the College in regional/national networks (AoC Sport, SASP, ECFA) to raise profile
Work with schools across the South-West to identify talented performers and strengthen pathways into UCS College Group
Contribution to Department & Area Team:
Play an active role in team meetings, departmental reporting, and planning, including Self-Assessment, Operating Plans, Ofsted readiness, and Sport Strategy
Contribute to marketing and recruitment (open evenings, school visits, tasters, publications)
Continuous Professional Development (CPD)
Undertake CPD, maintain a Professional Development Portfolio, and evidence impact on practice
Engage in performance management, supporting personal and team development
Other Responsibilities:
Support staff recruitment and mentoring of new staff/apprentices.
Work with employers and stakeholders to deliver high-quality curriculum and enrichment
Contribute to the College’s strategic and operating plans
Ensure safeguarding, equality, diversity, and health & safety policies are embedded
Undertake additional duties as required by the Sports Development Manager or leadership
Training:
Sports Coach Level 4 (Higher national certificate) Apprenticeship Standard
Training Outcome:
On successful completion of the apprenticeship, there may be an opportunity to progress into full-time employment with us
Employer Description:We envision a future where every learner, regardless of their starting point, has access to world-class education and training that opens doors to meaningful careers and fulfilling lives. Through our collective strength and individual expertise, we will drive economic growth, foster innovation, and create lasting positive impact across Somerset and beyond.Working Hours :Monday - Thursday, 7.00am to 3.30pm, Friday, 7.00am to 3.00pm. This role requires flexibility, with early mornings, late finishes, and occasional weekend duties to support sporting activities as needed.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Non judgemental,Physical fitness,Flexibility....Read more...
Sports Commercial & Operations
Take a proactive lead with leisure staff, apprentices, and volunteers alongside the Sports Development Manager to ensure effective facility operations.
Oversee the opening/closing of gyms and leisure facilities, ensuring smooth handovers and accessibility.
Manage day-to-day operations of the Sports Centre/Fitness Zone, delegating cleaning, maintenance, and customer service tasks.
Lead on sustaining and growing commercial customers and maximise income through business plans and bookings outside core hours.
Monitor payment processes (card, invoice, cash) and report financial data.
Oversee equipment maintenance, risk assessments, and records in line with College policies.
Manage external servicing/maintenance relationships.
Lead the organisation of half-term activity camps, ensuring high-quality delivery.
Carry out additional operational/strategic duties as directed.
Coaching & Sports Development
Plan, prepare, and deliver high-quality sessions supporting the College’s health and wellbeing agenda.
Support delivery of Team UCS CG Sport (Basketball, Netball, Trampolining etc).
Coordinate school programmes and create new projects aligned with community needs and strategy.
Contribute to the College Group’s sport and physical activity vision.
Mentor student volunteers, activators, and apprentices.
Oversee health, fitness, and recreational sessions while retaining some direct delivery.
Promote innovation and continuous learning in student sport and education.
Liaise with academic staff to support learner achievement.
Lead or support the organisation of major sporting events, development days, charity events, and fundraising.
Deliver Team UCS Development Days/Pathways to drive recruitment and progression for FE and HE Sport.
Support College partnership clubs and maintain external links.
Represent the College in regional/national networks (AoC Sport, SASP, ECFA) to raise profile.
Work with schools across the South-West to identify talented performers and strengthen pathways into UCS College Group.
Contribution to Department & Area Team
Play an active role in team meetings, departmental reporting, and planning, including Self-Assessment, Operating Plans, Ofsted readiness, and Sport Strategy.
Contribute to marketing and recruitment (open evenings, school visits, tasters, publications).
Continuous Professional Development (CPD)
Undertake CPD, maintain a Professional Development Portfolio, and evidence impact on practice.
Engage in performance management, supporting personal and team development.
Other Responsibilities
Support staff recruitment and mentoring of new staff/apprentices.
Work with employers and stakeholders to deliver high-quality curriculum and enrichment.
Contribute to the College’s strategic and operating plans.
Ensure safeguarding, equality, diversity, and health & safety policies are embedded.
Undertake additional duties as required by the Sports Development Manager or leadership.
Training Outcome:On successful completion of the apprenticeship, there may be an opportunity to progress into full-time employment with us.Employer Description:We envision a future where every learner, regardless of their starting point, has access to world-class education and training that opens doors to meaningful careers and fulfilling lives. Through our collective strength and individual expertise, we will drive economic growth, foster innovation, and create lasting positive impact across Somerset and beyond.Working Hours :Full time, 7am to 3:30pm Monday – Thursday, 7am to 3pm Friday. This role requires flexibility, with early mornings, late finishes, and occasional weekend duties to support sporting activities as needed.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Non judgemental,Physical fitness,Flexibility....Read more...
The learner will be assisting with:-
General office admin duties, which will include answering the telephone, dealing with customers and care staff.
There will be the upkeep of the paperwork to assist with, this may be preparing care and support plans, archiving old customers and keeping their records up to date.
The learner will also be required to help with our auditing and monitoring of the business and planning strategies for improvement, where necessary.
Training:Off-the-job training will take place at Oldham College one day a week.Training Outcome:Progression within the company could lead to care coordinator/field care supervisor roles or experience to progress into management eventually.Employer Description:Caremark Oldham are a domiciliary care company supporting customers in the Oldham area. We support with various care needs and strive to ensure the highest standards of care are delivered at all times. We are a small office team with 6 office staff and around 50 care and support staff who work out in the field.Working Hours :Monday - Friday
8.30am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative....Read more...
Maintain and update a comprehensive database of all IT support and fault requests, ensuring accurate records and, with guidance, prioritising tasks based on urgency and impact.
Respond promptly to faults and issues raised through the IT helpdesk system, providing first-line support.
Assist staff and pupils with technical issues related to IT hardware, software, and cloud-based applications, delivering clear and effective support.
Liaise with external suppliers, service providers, or technical support teams as needed to resolve complex IT issues.
Support and maintain a variety of hardware including PCs, laptops, tablets, printers, copiers, interactive whiteboards/panels, and sound systems.
Assist with the installation, configuration, and troubleshooting of IT equipment and software to ensure smooth day-to-day operations.
Follow IT policies and procedures to maintain security, confidentiality, and best practice in all support activities.
Contribute to continuous improvement of IT support services by reporting recurring issues and suggesting potential solutions.
Training:You’ll get hands-on experience in all areas of technical support, from configuring devices to supporting with software, optimising performance and setting up virtual environments. With our unique curriculum and one-to-one support, you’ll accelerate your skills and get the qualification and confidence you need to thrive in IT.
You’ll be based full time with an employer and will quickly become an important part of the team. Our training is 100% online, including real-time classes with our expert trainers and self-paced courses created by industry specialists. Training Outcome:This apprenticeship programme will provide you with everything you need to launch and develop your career in IT support. Afterwards, we’ll support you to take the next steps, including further training and progression onto a Level 4 qualification.Employer Description:Ivy Learning Trust is a family of 17 primary schools in Enfield and Hertfordshire. They are a non-profit organisation dedicated to providing a great education for children in a warm, welcoming environment, inspiring them to develop a lifelong love of learning.Working Hours :Monday to Friday, 8:00am - 4:00pm (including a 1-hour lunch break).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills....Read more...
An exciting new job opportunity has just become available for a Technical Sales Engineer – Embedded Computing, which can be based UK wide.
This role will cover UK and Ireland for Embedded Computing products for a well-established company, who are based in Wokingham, Berkshire. You will be responsible for identifying new customers and growing the existing customer base within the territory to increase product sales in line with budgeted sales targets, as well as building and maintaining long-term relationships with both new and existing customers.
Responsibilities for the Technical Sales Engineer - Embedded Computing - UK wide;
Produce and implement a profitable Sales Strategy for growth across the UK and Ireland.
Prepare and present proposals, including technical specifications, pricing, and delivery schedules to win business and build customer satisfaction.
Build and develop strong customer relationships by understanding needs and requirements.
Educate clients and colleagues about the products, best use, practice and application.
Provide ongoing support, address any issues or concerns proactively.
Skills & Experience for the Technical Sales Engineer - Embedded Computing- UK wide;
Experience selling specialist rugged computing systems such as embedded computing platforms, racking systems, cabinets and enclosures
Experience selling to sectors including Defence, Aerospace, Industrial or Transportation markets
Electronics Industry experience either with Distribution or Original Equipment Manufacturers (OEM’s)
APPLY NOW! For the Technical Sales Engineer - Embedded Computing - UK Wide, by sending a cover letter and CV quoting reference THD1204, to TDrew@redlinegroup.Com or call 01582 878848 or 07961 158762.....Read more...
Helping to maintain health & safety in the workplace
Learning all general admin duties including answering calls, sending and replying to e-mails
Creating delivery notes and warehouse picks, using the warehouse management system
Passing and receiving information
Filing and maintaining records
Maintaining effective communication throughout
Training:Traffic Operator Level 2.Training Outcome:We expect a successful apprentice to join the office team as a full-time operative.Employer Description:Midon Ltd is Passionate about Logistics. We have a track record of growth and
success. We are adding to our team to support that growth and develop our
business.
We want to invest in and support young people as they enter the industry.Working Hours :Monday to Friday 08:00 - 16:00 (1-hour unpaid lunch break)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative,Non judgemental....Read more...
Put your housing knowledge and experience to the test in a brand-new opportunity that will get your foot in the door of an award-winning organisation that makes a real difference to people’s lives. In the Housing Officer role you will:
Deliver a proactive service, supporting tenants to sustain their tenancies, promoting thriving communities, and resolving tenancy queries, complaints, rent arrears, and anti-social behaviour cases Engage with tenants in the community, identifying those in need of support and signposting them to appropriate services, including social, financial, and welfare support agencies Collaborate with colleagues, partner organisations, and community groups to ensure a joined-up approach to housing management and continuous service improvement Manage a varied caseload of properties, maintaining accurate records and using ICT systems to ensure efficient, high-quality service delivery Act independently while making informed decisions in line with housing legislation, organisational policies, and values, balancing competing priorities and deadlines
To be considered for the Housing Officer job you must have:
Previous experience in a housing-related role or similar Knowledge of housing legislation, housing issues, and ideally homelessness legislation Experience of working in a customer-facing environment and with vulnerable tenants Strong communication, influencing, and negotiation skills IT literacy with basic Microsoft Office skills (Word, Excel, Outlook) A full UK driving licence and access to a car for work purposes
This is a temporary role for 6 weeks initially, working full time (37.5 hours per week, Monday to Friday). You’ll earn £16.30 per hour plus benefits and be based near Abergele, with travel across the County of Conwy. Please note, successful candidates will need to complete a DBS. Welsh language skills are desirable. If you have a passion for people and thrive in a customer-focused role, we’d love to hear from you today!....Read more...
You will be the first point of contact for a wide range of customers as part of our help desk team. It will be advantageous for you to have some experience in IT.
Your day-to-day roles will typically include:
1st line support for IT queries (telephone hotline)
Use of remote tools to assist customers in troubleshooting problems
Manage technical issues & solutions within the company help desk system
Ensure clear, professional communication between the team and customer
Create and maintain self-help documents
Acting as first response to all incoming support tickets
Make sure that client documentation is well maintained
Onsite visits to our clients’ offices to help them with IT
Continue education by attending training sessions and reading technical documentation to gain the qualification and the skills you need to build your career within IT
Research IT and telecoms products we use and could use in the future to expand our catalogue of products we offer to clients
Training:
Level 3 Information Communications Technician Apprenticeship Standard
Functional Skills in maths and English if required
Blended on/off-the-job training and location to be confirmed
Training Outcome:Full-time employment is expected once the apprenticeship is complete.
Further training opportunities with higher-level apprenticeships are also available.Employer Description:Technology is more important for businesses now, than it has ever been. But choosing an IT partner is not an easy decision. Whether you’re looking for advice, a managed service, cyber security or a full digital transformation we have dedicated professionals in all areas of IT.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Patience....Read more...
What You’ll Be Doing:
Be the first point of contact for phone and email queries — helping or redirecting as needed
Welcome learners and visitors with a warm, professional approach
Provide training and testing dates to customers
Process course applications and ensure payments are received
Work with tutors to arrange courses and book rooms
Support learners with access to online training and live sessions
Collect feedback and share insights with your manager
Track learner progress and send out results and certificates
Book appointments and coordinate with remediation teams
Communicate with customers about work completion, including scaffolding removal
Provide general admin support across the team
Follow good Health & Safety practices
Carry out any other tasks as requested by your Line Manager
What You’ll Bring:
Great communication and customer service skills
Strong attention to detail and organisation
A proactive, can-do attitude
Confidence using email and basic systems
Training:Through hands-on training and real-world experience, you’ll develop strong communication, problem-solving, and digital skills—all while working towards industry-recognised qualifications. You’ll be supported by a friendly, experienced team and gain insight into the energy efficiency sector, sustainability practices, and how innovation is shaping the future of UK housing.Training Outcome:Opportunity to progress on to the Business Administrator Apprenticeship after successful completion.Employer Description:What better time than now to consider a new career in an industry that is leading the way with tackling the Net Zero Challenge, helping those in fuel poverty and more broadly home occupiers who face increased fuel bills and cold homes as well as addressing Energy Security.Working Hours :Monday - Friday, 9.00am to 5.00pm, with 1 hour for lunch.Skills: Communication,Customer Service,Team Work....Read more...
Support the preparation and cooking of breakfasts, lunches, buffets, and children’s meals
Learn and follow recipes carefully, paying close attention to portion sizes and presentation
Assisting with both hot and cold food for service and takeaway
Comply with all Health & Safety and Food Hygiene regulations at all times, including HACCP, COSHH, and allergen procedures
Maintaining a clean and safe working environment is essential, so you will be required to follow “clean as you go” practices, adhere to sanitisation procedures, and ensure food is stored, rotated, and labelled correctly in line with FIFO principles
Working effectively as part of the kitchen team is key, and you will be expected to communicate clearly with front-of-house staff to ensure smooth service
Upholding The Hideaway Café’s values of honesty, respect, loyalty, quality, and cleanliness, you will contribute to a positive and respectful workplace culture
Provide support for café events, buffets, and children’s party catering when required
Training:Once a week, college attendance is required; the rest of the training will be in the workplace. Training Outcome:Progression would be potentially supported through the Level 3 apprenticeship or employment within the company, should the business require it at the time.Employer Description:The Hideaway Café is a family-friendly café at Faraday Mill, Plymouth. We are known for our freshly prepared breakfasts, lunches, buffets, and children’s meals, alongside a welcoming community atmosphere and high standards of cleanliness and customer care. We value Honesty, Respect, Loyalty, Quality, and Cleanliness in everything we do.Working Hours :Shifts start from 7am Monday-Thursday and from 630am on a Friday. Weekend work also available.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Real-time Service Monitoring - Assisting in tracking train movements, identifying delays, and supporting operational decisions to maintain service reliability
Communication – Create and maintain a communication platform which enables colleagues to access information/briefs with ease
Customer Communication Assistance – Contributing to the delivery of accurate and timely passenger information via digital platforms, announcements, and direct communication channels
Data Entry & Reporting – Maintaining operational logs, updating systems with real-time data, and supporting performance analysis ensuring data integrity (Accuracy, completeness and quality of data)
Co-ordination with stakeholders – Working alongside the Service Delivery and Control team, station staff, and maintenance teams to ensure seamless operations
Compliance & Safety Adherence – Understanding and following railway regulations, safety protocols, and company policies
Learning & Development – Engaging in structured training programs to develop technical, non-technical and operation expertise
Processes & Systems – Support the creation of process documentation and maintain knowledge of in-house platforms ensuring the maintenance of processes when things change
Training & Quality – Support in the delivery of Training & Quality processes to ensure feedback is captured and shared with respective line managers
Administration – Participate and contribute to team meetings/HR Meetings ensuring that minutes and actions are captured and disseminated across the team whilst ensuring the highest degree of confidentiality
Training Outcome:Multiple opportunities for career progression within the company on completion of this apprenticeship.Employer Description:South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England, and the Isle of Wight.Working Hours :Monday to Friday - with some flexibility. Shifts TBC.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Flexibility....Read more...
Customer front-end liaison with customers, manage communications, order updates
Booking customer orders and preparation of repair quotations
Prepare monthly reports
Continuous communication with workshop staff
Input technical quotations of repair works
Support housekeeping activities
Support calibration plan of key equipment and tooling
Organise calibration and maintenance activities with 3rd parties
Drive improvements
Maintaining an organised and up-to-date workshop data management system
Adhoc duties
Training:You’ll gain practical experience by spending around 80% of your time in the workplace, completing real business tasks and projects alongside experienced colleagues. The remaining 20% will be dedicated to remote workshops, online training, and assignments, giving you the knowledge and skills to succeed in your career.Training Outcome:Our last two apprentices went on to secure permanent roles, and we see this administrator apprenticeship as the pathway to shaping the future of our team. You’ll gain skills that open doors to exciting opportunities, with real potential to grow into leadership roles. Join us, and your career could continue to thrive with us long after your apprenticeship ends.Employer Description:Satair UK is part of the Satair Group (an Airbus Services Company) with more than 1100 employees globally in more than 10 locations worldwide. For more information, please check out this YouTube video of the company below.Working Hours :37.5 hours per week (30-min break unpaid) and will be working on shifts that could be: Early shift: 6am-2pm, Day shift: 8am-4pm, Late shift: 11am-7pm. Within this time, the apprentice will be entitled to 1 day/week to complete their studies.Skills: Must be computer literate,Required Excel knowledge,Google environment knowledge,Works well under pressure,Own initiative,Excellent communication,Clear spoken English,Flexible team player,Supportive and Collaborative,Follows procedures,Follows instructions,Health & Safety awareness,Punctual with good attendance,Self-motivated....Read more...
As a Field Service Engineer, your main responsibility will be ensuring the safe execution of service projects. You'll work on tasks related to servicing, upgrading, and extending the life of switchgear and ancillary equipment at our offices, workshops, and customer sites in the UK and abroad, including offshore and marine environments.
Key Responsibilities
Provide technical support and advice to customers.
Generate service-related quotations.
Perform switchgear service, maintenance, upgrades, and fault finding.
Participate in the out-of-hours call-out service.
Qualifications
Apprenticeship in electrical engineering.
Minimum ONC level in Electrical Engineering or equivalent.
Experience with technical reports and electrical switchgear.
Offshore or marine experience preferred.....Read more...
As a Field Service Engineer, your main responsibility will be ensuring the safe execution of service projects. You'll work on tasks related to servicing, upgrading, and extending the life of switchgear and ancillary equipment at our offices, workshops, and customer sites in the UK and abroad, including offshore and marine environments.
Key Responsibilities
Provide technical support and advice to customers.
Generate service-related quotations.
Perform switchgear service, maintenance, upgrades, and fault finding.
Participate in the out-of-hours call-out service.
Qualifications
Apprenticeship in electrical engineering.
Minimum ONC level in Electrical Engineering or equivalent.
Experience with technical reports and electrical switchgear.
Offshore or marine experience preferred.....Read more...
Administrative Support
Maintain and update student records, employer contacts, and career service database, including DBS
Prepare and distribute communications, newsletters, and promotional materials for career events.
Schedule meetings, appointments, and interviews between students and employers.
Support the coordination of career fairs, workshops, and employer engagement activities.
Responsible for ensuring that all work placement opportunities are advertised and displayed, including digital job board.
Support with the administration of the UCAS process
Take and distribute minutes for team meetings
Support in promoting opportunities and events to students and staff, as well as developing professional links and liaising with local employers, businesses and job brokerage services to identify work experience placements across curriculum areas leading pipeline activities.
Manage department email correspondence and filter accordingly to appropriate staff
liaise marketing team to gather student good news stories, feedback and other promotional marketing material
Customer Service
Act as the first point of contact for student and employer enquiries.
Provide accurate information about career services, events, and resources.
Ensure a welcoming and professional environment for all visitors to the Careers Department.
Participate in the promotion of work placement services to students and staff
Data & Reporting
Track student engagement with career services and produce regular reports.
Assist in collecting feedback from students and employers to improve services.
Support the monitoring of KPIs and outcomes related to employability and progression.
Compliance & Quality
Ensure all administrative processes comply with college policies and GDPR regulations.
Maintain confidentiality and professionalism in handling sensitive information.
Support the implementation of outstanding Safeguarding practice (including health, safety and welfare) with designated staff/ departments responsible including for Safeguarding and Additional support needs.
General Duties:
To contribute to employer engagement and induction activities including college open days, school events / visits and promotional events off site which may include some weekends and celebration ceremonies.
Support in engaging Career Champions to participate in various activities and events.
To take part in Team meetings 1:1 and be involved in College staff development and training schemes and participate in PDR procedures within the College.
To be aware of the principles of safeguarding children and young people as they apply to the role with the College. Actively promote and implement the College’s Safeguarding Policy.
To adhere to the College's Single Equality Scheme with respect to staff and students.
To comply with and implement the College’s Health and Safety policy.
To undertake any other reasonable duties and responsibilities as may be required
Training:
1 day per week at Lambeth College
Training Outcome:Apply for a degree apprenticeship in areas like Business Management, HR, or Project Management.
Pursue a full-time or part-time degree in Business Administration, Education, or Careers Guidance.
Potential Progression roles:
Careers Administrator
Student Support Officer
Apprenticeship Coordinator HR or Recruitment Assistant
Office Manager or Team Leader (with experience)
Employer Description:South Bank Colleges (SBC) - Part of the LSBU Group
South Bank Colleges is a further education provider in London, comprising Lambeth College and London South Bank Technical College. It offers a wide range of professional and technical courses designed to prepare students for employment, apprenticeships, or higher education.
• Rated “Good” by Ofsted (2025)
• Courses span sectors such as:
o Health & Social Care
o Engineering & Robotics
o Science & Digital Media
o Hospitality, Sport, IT, and more
• Strong focus on employability, industry links, and practical skills
• Offers progression routes to London South Bank University (LSBU)
SBC’s mission is to transform lives, communities, and businesses through applied education and insight. Its modern campuses, including the state-of-the-art Nine Elms site, provide students with excellent facilities and learning environments.Working Hours :Monday to Friday 8:30-5pm
The vacancy will involve working across sites and being very hands on with events. Requires late evening work, such as open evenings, parents evenings and attending networking events.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Meet and greet customers in store
Book appointments using our online tools
Ensure accurate information is taken
Learn about how to deliver a seamless customer journey
Perform pre-examination checks for patients
Discuss best frame styles
Discuss lens options and make recommendations based on optometrist advice
Learn how to ‘dispense’ spectacles taking accurate facial and frame measurements
Take payments on tills
Fit spectacles, ensure vision is correct and customer leaves happy
Perform repairs to spectacles
Do basic problem solving with visual or fitting issues
Learn about contact lenses, administration for Direct Debits
Assist with the hearing part of the business making basic repairs
Training:Customer Service Practitioner Level 2.
Training can be delivered remotely or at the workplace every four weeks.Training Outcome:At the end of the apprenticeship, the successful apprentice may be considered for a full-time position. Employer Description:We’ve been a family-run business for 40 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers. Each Specsavers store is joint owned and run by its own local directors, who are supported by key specialists in our support offices. Wherever in the world we operate, we’re passionate about giving back and working with our local communities. Whether that’s through charity partnerships, fundraising or providing employment opportunities for local people.Working Hours :Working hours are during store opening times and may include alternate weekend work. With a 45-minute lunch per day. Store opening times are: 8.30am to 7.00pm, Monday to Saturdays. 9.00am to 5.00pm, Sundays.
37.5 hours spread over four days per weekSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
You will work alongside the team as front of house, offering support to our clients, managing the diary and organisation of day-to-day tasks to include stock control and paperwork.
You will be responsible for answering the phones, managing the emails and diary management system. Booking appointments, taking payments, managing stock control and cleaning. There is also some level of basic handling skills of pets.
As you develop, you will gain skills with:
Insurance and client accounts
Phone calls
Emails
Booking appointments
Taking payments
Stock control
Cleaning
Training:With this role, you will gain a level 2 apprenticeship in customer service and can go on to develop into a level 3 advanced customer service apprenticeship or management/leadership roles in the future.
The qualification is work-based only and does not require you to attend a college. You must work 6 hours a day off the job learning which will be from work and count towards your qualification.
Tuition will be provided online, and you will have an online personal tutor.Training Outcome:Future abilities to develop in the company within the Customer Teams and take further education to advance their skills sets and long-term career paths.Employer Description:We are a family, independent practice of 8 clinics and ever growing. We strive for the highest standard of care to both our patients and clients.Working Hours :Monday – Friday with a 1:3 Saturday rotation.
You will work between 30-40 hours / week.
Times may vary depending on the role. However, on average, there are early shifts of 8:30-5:15 and late shifts of 10:15-7:00pm, with Saturdays being 9-5:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Patience,Team Player,Good Initiative....Read more...
With on the job training, you will learn to support the team in effectively running the business, this would include:
Liaising with customers, counter parties, suppliers in a professional and courteous manner
Meeting support - scheduling meetings, attendance and action notes to be taken and followed up in a timely manner
Sales process support via timely completion of actions and chase ups, and updating of CRM
Support in submission of grant applications including data gathering and research
Support with timely and accurate production of monthly revenue reports and invoices for clients
Submission of unavailability paperwork to National Grid
Inbox monitoring
Tracking projects and regular updating of lists to ensure deadlines are kept
Any other ad hoc duties as and when required
Training:
Level 3 Business Administrator Apprenticeship Standard
Training in relevant admin processes will be provided on premises and virtually where needed
Training Outcome:
Upon successful completion of the apprenticeship, there is the possibility to secure a full-time permanent Admin Assistant role with VEST
Career progression and helping people to grow is something we are passionate about
Employer Description:Decarbonising electricity is vital to cutting global emissions. To allow electricity grids to hit 100% renewable generation, battery storage needs to be built in the GWs. VEST Energy is a clean tech trading house focused on battery storage. Our mission is to get more battery assets onto electricity grids. We help companies understand the business case for battery storage, build their assets and provide a route to market for these assets in trading markets.Working Hours :Monday - Friday, 8.30am - 5.30pm with 1 hour lunch.Skills: Communication skills,Customer Care Skills,Initiative,IT Skills,Organisation skills,Problem solving skills,Team work....Read more...
