Are you a Field Service Engineer looking for a specialist role where you can work on high-quality OEM equipment, support customers in highly regulated environments, and continue developing your technical skills?Rockson First is looking for a Field Service Engineer to service, maintain and repair laboratory water purification systems for customers across the life sciences and pharmaceutical sectors.This is a hands-on service role where you will be trusted to manage your own workload, work independently in the field, and receive the training and support needed to become confident with our specialist equipment and digitally connected systems.Why this role may appeal to you
You will be working on specialist lab water purification systems rather than general maintenance or basic facilities equipment. Our customers operate in highly regulated sectors, so quality, accuracy and professionalism matter.You will also receive full training, use modern service systems, and be part of a company that values both customer service and engineer wellbeing. We encourage a healthy work-life balance and support ongoing professional development.Reporting to the Regional Service Manager, you will provide service and support for a range of OEM laboratory water purification systems.Your responsibilities will include:
Servicing, maintaining and repairing lab water purification systemsDiagnosing faults, identifying issues and carrying out repairsOrdering and replacing parts when requiredManaging your own car stock to support a strong first-time fix rateUpdating service activity accurately using ServiceMax CRMFollowing company procedures, SOPs and EHS requirementsSupporting customers in regulated environments, including pharmaceutical and life sciences sitesAdvising customers on system use, servicing and compliance requirementsLiaising with colleagues and management to ensure customers receive a high standard of servicePromoting relevant service activities, products and solutions where appropriate
We are looking for someone with a strong engineering background and a professional approach to field service.You should have:
An HNC or above in mechanical or electrical engineering, or equivalent relevant experienceExperience servicing, maintaining or repairing technical equipmentGood fault-finding and problem-solving skillsConfidence working independently in the fieldStrong customer communication skillsThe ability to follow procedures in regulated environmentsA willingness to learn digitally connected systemsA commitment to ongoing professional development
Experience with laboratory water purification systems would be an advantage, but full training will be provided.Package
Competitive salaryPerformance bonusCompany carPensionMobile phoneLaptopFull trainingSupport for ongoing developmentHealthy work-life balance
About Rockson First
Rockson First was established in 2011 and provides raw water treatment and water purification services to highly regulated industries across the UK.We are an ISO-accredited company, holding ISO 9001 for Quality Management and ISO 14001 for Environmental Management. Quality, reliability and environmental responsibility are central to how we work.We are also committed to supporting our people and promoting a healthy work-life balance, while delivering a high-quality service to our customers.....Read more...
A brand new job opportunity has arisen for a committed Administration Manager to work in an exceptional care home based in the Nottingham area. You will be working for one of UK’s leading health care providers
This is a fantastic, purpose-built care home in Nottingham, providing high-quality residential care and short stay respite care for residents at the home
As the Administration Manager your key responsibilities include:
Oversee payroll/rostering systems and ensure accurate and timely payroll-related data
Manage resident admissions, including funding, contracts, invoicing, and CareSys updates
Support purchasing and procurement within budget, and escalate any budgetary issues
Assist with monthly safe audits and support management with financial reviews
Maintain, monitor, and update staff rotas, holiday requests, absence records, and recruitment administration
Organise staff inductions and ensure required training, certifications, and appraisals are completed and logged
Support with return-to-work documents, Bradford factor monitoring, and clinical supervision logs
Prepare and maintain documentation for inspections, quality monitoring, and regulatory visits
Track and report on surveys, complaints, compliments, action plans, and relevant performance indicators
The following skills and experience would be preferred and beneficial for the role:
Previous administration experience
Confidence using IT systems including Word, Excel, Outlook, and customer information systems
Strong numeracy and literacy skills
An understanding of financial management, record keeping, and budgeting
The ability to work independently, prioritise tasks, and manage time effectively
Excellent customer service skills and the ability to build positive relationships
Attention to detail and accuracy in all administrative tasks
The ability to work confidentially and sensitively with personal information
A flexible and proactive approach to supporting the needs of the Home
**To be considered for this position you must hold an NVQ Level 2 in Business Administration or equivalent experience**
The successful Administration Manager will receive an excellent salary of £34,414 per annum. This exciting position is a permanent full time role working 37.5 hours a week on days. In return for your hard work and commitment you will receive the following generous benefits:
30 days holiday (including bank holidays) and an option to buy annual leave (pro-rota for part time)
A strong pension scheme, life assurance and support with professional fees in relevant roles
Free DBS checks and uniforms for care and support colleagues
Confidential counselling, chaplaincy support and access to our hardship fund
Flexible options to buy or sell annual leave, plus family-friendly policies
Discounts through the Blue Light Card, Health Service Discounts and the Vivup app
A full induction, ongoing training, recognised qualifications and clear career progression
Long service awards to celebrate your contribution
Reference ID: 7292
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
A brand new job opportunity has arisen for a committed Administration Manager to work in an exceptional care home based in the Nottingham area. You will be working for one of UK’s leading health care providers
This is a fantastic, purpose-built care home in Nottingham, providing high-quality residential care and short stay respite care for residents at the home
As the Administration Manager your key responsibilities include:
Oversee payroll/rostering systems and ensure accurate and timely payroll-related data
Manage resident admissions, including funding, contracts, invoicing, and CareSys updates
Support purchasing and procurement within budget, and escalate any budgetary issues
Assist with monthly safe audits and support management with financial reviews
Maintain, monitor, and update staff rotas, holiday requests, absence records, and recruitment administration
Organise staff inductions and ensure required training, certifications, and appraisals are completed and logged
Support with return-to-work documents, Bradford factor monitoring, and clinical supervision logs
Prepare and maintain documentation for inspections, quality monitoring, and regulatory visits
Track and report on surveys, complaints, compliments, action plans, and relevant performance indicators
The following skills and experience would be preferred and beneficial for the role:
Previous administration experience
Confidence using IT systems including Word, Excel, Outlook, and customer information systems
Strong numeracy and literacy skills
An understanding of financial management, record keeping, and budgeting
The ability to work independently, prioritise tasks, and manage time effectively
Excellent customer service skills and the ability to build positive relationships
Attention to detail and accuracy in all administrative tasks
The ability to work confidentially and sensitively with personal information
A flexible and proactive approach to supporting the needs of the Home
**To be considered for this position you must hold an NVQ Level 2 in Business Administration or equivalent experience**
The successful Administration Manager will receive an excellent salary of £34,414 per annum. This exciting position is a permanent full time role working 37.5 hours a week on days. In return for your hard work and commitment you will receive the following generous benefits:
30 days holiday (including bank holidays) and an option to buy annual leave (pro-rota for part time)
A strong pension scheme, life assurance and support with professional fees in relevant roles
Free DBS checks and uniforms for care and support colleagues
Confidential counselling, chaplaincy support and access to our hardship fund
Flexible options to buy or sell annual leave, plus family-friendly policies
Discounts through the Blue Light Card, Health Service Discounts and the Vivup app
A full induction, ongoing training, recognised qualifications and clear career progression
Long service awards to celebrate your contribution
Reference ID: 7292
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
A brand new job opportunity has arisen for a committed Administration Manager to work in an exceptional care home based in the Nottingham area. You will be working for one of UK’s leading health care providers
This is a fantastic, purpose-built care home in Nottingham, providing high-quality residential care and short stay respite care for residents at the home
As the Administration Manager your key responsibilities include:
Oversee payroll/rostering systems and ensure accurate and timely payroll-related data
Manage resident admissions, including funding, contracts, invoicing, and CareSys updates
Support purchasing and procurement within budget, and escalate any budgetary issues
Assist with monthly safe audits and support management with financial reviews
Maintain, monitor, and update staff rotas, holiday requests, absence records, and recruitment administration
Organise staff inductions and ensure required training, certifications, and appraisals are completed and logged
Support with return-to-work documents, Bradford factor monitoring, and clinical supervision logs
Prepare and maintain documentation for inspections, quality monitoring, and regulatory visits
Track and report on surveys, complaints, compliments, action plans, and relevant performance indicators
The following skills and experience would be preferred and beneficial for the role:
Previous administration experience
Confidence using IT systems including Word, Excel, Outlook, and customer information systems
Strong numeracy and literacy skills
An understanding of financial management, record keeping, and budgeting
The ability to work independently, prioritise tasks, and manage time effectively
Excellent customer service skills and the ability to build positive relationships
Attention to detail and accuracy in all administrative tasks
The ability to work confidentially and sensitively with personal information
A flexible and proactive approach to supporting the needs of the Home
**To be considered for this position you must hold an NVQ Level 2 in Business Administration or equivalent experience**
The successful Administration Manager will receive an excellent salary of £34,414 per annum. This exciting position is a permanent full time role working 37.5 hours a week on days. In return for your hard work and commitment you will receive the following generous benefits:
30 days holiday (including bank holidays) and an option to buy annual leave (pro-rota for part time)
A strong pension scheme, life assurance and support with professional fees in relevant roles
Free DBS checks and uniforms for care and support colleagues
Confidential counselling, chaplaincy support and access to our hardship fund
Flexible options to buy or sell annual leave, plus family-friendly policies
Discounts through the Blue Light Card, Health Service Discounts and the Vivup app
A full induction, ongoing training, recognised qualifications and clear career progression
Long service awards to celebrate your contribution
Reference ID: 7292
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Embrace and role model the desired behaviours to exemplify our company's values, promoting an ethical, positive company culture
To maintain consistent and documented compliance with all relevant Safety, Health and Environmental (SHE), Good Manufacturing Practice (GMP), Data Integrity (DI), quality and best practice requirements
To support the BDM team in executing business development plans in focus areas (private income; collaborative R&D; strategic) in alignment with CPI and key target metrics
To support the BDM team to develop sustainable collaborative partnerships (companies, universities, innovation centres) to enable the effective delivery against technical and business development strategies
To understand public funding and networks to enable efficient and proactive identification and prioritisation of project opportunities (such as grant subcontract work)
To support the development of compelling project proposals/briefs/quotes via accurately following CPI business processes
To input to relevant business development data/reports to support various internal management activities (to include portfolio management, business performance) and external stakeholder reporting/monitoring (grant funding bodies)
Utilisation and accurate data entry in CPI’s Customer Relationship Management (CRM) system. To accurately record key performance data to support CPI’s Impact assessment programme
To contribute to the continuous development and improvement of CPI’s business development processes
To follow up upon the status of actions
To carry out business development administration tasks
To support business development compliance requirements
Upon completion of the apprenticeship, be proficient in managing a small account portfolio with associated order intake and revenue targets
Training Outcome:1. Business Development Executive / Junior BDMAfter completing the apprenticeship, most individuals move into a full-time Business Development Executive or Junior BDM role.
Focus:
Managing your own sales pipeline
Prospecting and lead generation
Supporting or owning smaller accounts
Hitting individual sales or growth targets
Business Development Manager (Fully Qualified)This is the most common next formal step.
Focus:
Full ownership of key client accounts
Negotiating and closing larger deals
Developing strategic partnerships
Revenue, growth, and retention responsibility
Mentoring junior sales or apprentices
At this stage, your role becomes more strategic and commercially accountable.
Senior Business Development Manager / Account ManagerProgression here depends on performance and business size.
Focus:
Managing high-value or enterprise accounts
Leading complex negotiations
Influencing pricing and commercial strategy
Coaching other BDMs
Cross‑selling and long‑term client strategy
Employer Description:At CPI we work with our partners to translate inventions into products and processes that enhance health and well-being, protect and improve our environment and increase productivity across industries. With a deep understanding of innovation processes and funding, outstanding technical expertise and industry relevant assets, we enable products and processes to be quickly and cost-effectively brought to market.Working Hours :Monday to Thursday 8:30am - 5pm and Friday 8:30am - 4:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental....Read more...
We have an opportunity for a Product Marketing Executive to be join a sought-after employer of choice in Banbury, on a full time, permanent basis. This position will be responsible for owning and driving the success of selected product ranges, ensuring the effective implementation of product and marketing plans to optimise revenue, margin growth, and competitive share. The role balances strategic product management with hands-on operational execution, providing exposure to both UK and international stakeholders. This position is full time Monday to Friday, permanent and offers hybrid working too.
As Product Marketing Executive, you will be responsible for:
Driving success of selected product categories, delivering revenue, margin, and market share growth
Developing and executing category plans, covering market analysis, range strategy, pricing, promotions, and segmentation
Leading product launches, coordinating cross-functional teams and ensuring on-time go-to-market delivery
Supporting the planning and delivery of targeted marketing campaigns, collaborating with Marketing Communications to reach key customer groups and channels
Analysing performance and competitors, translating insights into actionable recommendations
Managing UK product data, including certifications, images, instructions, and packaging approvals
Acting as UK product champion, collaborating with Sales, Marketing, and international stakeholders
Supporting sales and marketing activities, including product training, presentations, and content creation
Resolving product issues, working with UK support and German Product Management teams
Developing deep understanding of customer needs and buying behaviours, using market research, customer engagement, and field insight to inform decisions
Managing product lifecycle and portfolio, proactively identifying opportunities to improve, simplify, or discontinue ranges to maximise profitability and relevance
As Product Marketing Executive you must be/ have:
Degree in Marketing / Business (preferred)
Product and marketing experience within a fast-moving business
A keen interest in product management and passion to improve
Confident and strong communicator
Analytical, confident, structured and methodical
What's in it for you?
This is a great opportunity to join a market leader, who offers a collaborative culture. The salary is up £42,000, the hours are 37.5 hour per week, Monday - Friday, with hybrid working available. You will also receive 26 days holidays plus bank holidays, study support, critical illness cover, sick pay, staff discounts and plenty of social events.....Read more...
Provide customer service to residents and customers
Arrange appointments for residents with trades people in a cost effective and organised manner
Dealing with queries from residents and changing appointments.
Rescheduling appointments using our planning tools
Logging current jobs onto our job management system/database
Updating and changing information as the job changes
Ordering equipment needed for the job
Work as an integral team member with other apprentices, Axis operatives, clients, customers, and tenants
Keeping all activity logged and up to date in an accurate manner.
Liaising with staff at customer sites keeping them up to date with progress information
Follow the company’s policies and procedures at all times
Cooperate with colleagues from other departments in a timely manner if and when necessary
Provide information to your Line Manager in a timely manner when requested to do so
Follow and support policies, procedures, initiatives, and work instructions related to sustainability improvement and environmental compliance
Ensure college course attendance is 100% and college absence communicated to your Line Manager and Apprentice Co-ordinator every time you fail to attend college
Communicate any absence from work as per your contractual terms and conditions
Communicate college requirements for completion of the Level 3 apprenticeship portfolio work with Axis Mentor, Apprentice Co-ordinator, and Line Manager
Pass all college exams and projects in each year of college to ensure continued progression in your apprenticeship
Training:
You will attend college one day per week (virtually) working towards the Level 3 Business Administration standard
Training Outcome:
Opportunity for permanant work on successful completion of apprenticeship
Employer Description:AxisCLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the Southeast. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant.Working Hours :Monday - Friday. Start times will vary depending on contract.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
Processing customs declarations to HMRC for imports and exports
Checking documentation to ensure documents meet all laws to facilitate export and imports of goods
Liaise with importers and exporters to obtain the necessary information to ensure customs declarations are made in accordance with UK laws
Providing guidance to clients on UK customs procedures and Laws
Liaise with Border force and other government agencies when required
Work alongside the transport department to provide seamless customer focused logistic solutions
Working alongside colleagues to ensure customs declarations are processed in a timely manner
Liaising with customers to inform them of declaration requirements
Submitting customs declarations - declaring to HMRC details of import and export shipments
Training:International Freight Forwarding Specialist Level 3.
On the job training delivered by the employer.
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.
Identify, track and support 6 hours off the job training activities.
Quarterly formal progress review meetings, identifying learning achievements and next steps.Training Outcome:This is a permanent position from day 1 and once qualified the next step would be to become a customs agent in our customs department which has multiple progression steps as knowledge of declaration types expands.Employer Description:CLA UK Ltd are freight forwarders and customs clearance agents.
From our head office in Leicestershire, CLA UK offer driver accompanied, full load road-freight throughout the EU. We believe in entering into a ‘partnership’ with each of our customers, with a single point of contact managing each account and we pride ourselves on our levels of customer communication.Working Hours :Monday - Friday, 8:30am - 5.00pm, with an hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working....Read more...
As an apprentice, you will gradually take on more responsibility as your skills grow. Your day-to-day will include:
Being first Point of Contact: Answering incoming calls, emails, tickets and web chats from clients regarding IT issues
Incident Logging: Accurately logging details of faults and requests into our Service Management tool
Troubleshooting: Diagnosing and resolving basic technical issues such as:
- Password resets and account unlocks
- Software installation and Microsoft Office/365 queries
- Basic hardware faults (laptops, printers, peripherals)
Escalation: Identifying complex issues that need to be passed on to 2nd or 3rd line support teams
Customer Service: Keeping users updated on the status of their tickets and ensuring high levels of customer satisfaction
Learning: Dedicating 20% of your working hours to your apprenticeship studies, workshops, and coursework
Training:
College day release at Solihull College's Blossomfield Campus
Weekly day release - timetable to be given at the start of the programme
Training Outcome:Degree Apprentice or alternative further education/industry qualification. Opportunities in line with business growth and demand, potentially Cyber Security, AI, Data, Cloud Engineering, Service Management, Operations.Employer Description:Atos Group is a global leader in digital transformation with c. 70,000 employees and annual revenue of c. € 10 billion, operating in 67 countries under two brands — Atos for services and Eviden for products. European number one in cybersecurity, cloud and high-performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos is a SE (Societas Europaea) and listed on Euronext Paris. The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.Working Hours :Monday - Friday, may have some shift patterns, e.g. 7.00am - 3.00pm or 11.00am - 7.00pm (to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Patience....Read more...
Principal Duties
To be responsible for providing efficient and effective administrative and/or customer service support to respond to service-specific needs including:
Postal duties
Undertaking reception duties
Monitoring of attendance levels
Photocopying and collating documents
Taking telephone messages
Inputting data onto computer systems, e.g., Arbor, Parent Pay
Using IT packages for word processing, spreadsheet and database applications
Dealing with customer requirements in a courteous and professional manner, taking advice from the School Business Manager when appropriate
To support parents using Parent Pay
To distribute letters and messages to classrooms
To receive orders and assist with checking and distribution
To welcome visitors to the school, ensuring that health and safety and safeguarding procedures are followed, including ensuring visitors sign in and out and escorting visitors as required
To assist with minute taking where required, taking minutes and preparing pagers for the Governor’s meetings
Supporting SLT with admin tasks
To be familiar with a range of IT systems
To ensure effective use of office equipment and machinery and to make use of such facilities
To undertake word processing and other administrative/customer service work as required
To keep up with apprenticeship requirements assigned by the training provider, including meetings with the provider
To undertake research and collate information as directed by the School Business Manager and Headteacher
To train with and shadow the administration team to obtain experience of the various administrative functions within Heybrook Primary and Nursery School and the scope of work
To provide assistance to colleagues in allocated areas as and when appropriate
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Progression offered to the right candidate.Employer Description:Rochdale Council builds success and prosperity with our citizens and partners, whilst protecting our vulnerable people.Working Hours :32.5 hours per week 8.00am-12noon and 12.30pm to 3pm Monday to Friday.
Term-time only.Skills: Communication skills,Team working,Proud,Pioneering + Open,Committed to gaining Skills,Passionate....Read more...
Principal Duties
To be responsible for providing efficient and effective administrative and/or customer service support to respond to service-specific needs including:
Postal duties
Undertaking reception duties
Monitoring of attendance levels
Photocopying and collating documents
Taking telephone messages
Inputting data onto computer systems, e.g., Arbor, Parent Pay
Using IT packages for word processing, spreadsheet and database applications
Dealing with customer requirements in a courteous and professional manner, taking advice from the School Business Manager when appropriate
To support parents using Parent Pay
To distribute letters and messages to classrooms
To receive orders and assist with checking and distribution
To welcome visitors to the school, ensuring that health and safety and safeguarding procedures are followed, including ensuring visitors sign in and out and escorting visitors as required
To assist with minute taking where required, taking minutes and preparing pagers for the governor’s meetings
Supporting SLT with admin tasks
To be familiar with a range of IT systems
To ensure effective use of office equipment and machinery and to make use of such facilities
To undertake word processing and other administrative/customer service work as required
To keep up with apprenticeship requirements assigned by the training provider, including meetings with the provider
To undertake research and collate information as directed by the School Business Manager and Headteacher
To train with and shadow the administration team to obtain experience of the various administrative functions within Heybrook Primary and Nursery School and the scope of work
To provide assistance to colleagues in allocated areas as and when appropriate
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Progression offered to the right candidate.Employer Description:Rochdale Council builds success and prosperity with our citizens and partners, whilst protecting our vulnerable people.Working Hours :32.5 hours per week 8.00am-12noon and 12.30pm to 3pm Monday to Friday.
Term-time only.Skills: Communication skills,Team working,Proud,Pioneering + Open,Committed to gaining Skills,Passionate....Read more...
As the Qualification and Exams Officer Apprentice, you will:
Support the organisation, coordination, and administration of examinations and qualifications
Support assessment activities across our national delivery network
Ensure accuracy, compliance, and quality in line with awarding body and funding requirements
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
You may have the opportunity to become the Qualification and Exams Officer
Employer Description:Aim2Learn are a national Independent Learning Provider who deliver adult learning programmes across the UK.Working Hours :Monday - Friday, 08:30 - 17:00 with the 30 minute lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Main Responsibilities
Handling inbound and outbound queries from multiple channels, including telephone and email, across all UK offices.
Ensure customer data is recorded accurately and in a timely fashion into all appropriate telephony systems.
To operate on a “First Time Fix” ethos, resolving the student's enquiry at first point of contact, and for more complex enquiries, manage these effectively through our SysAid student service portal.
Providing a high-quality student service offering, conducting all activities within operational SLA’S.
Support the development of the student journey by identifying and reporting back on issues and trends.
Supporting and working in collaboration with the wider Customer Services team, with tasks and carry out ad-hoc requests and projects that are in line with your skill and capability.
Identify and promote internal and external resources to students.
Work flexibility as part of the wider Customer Services team and be available for occasional evening and weekend work, as required
Training:The successful candidate will complete a Customer Service Specialist Level 3 Apprenticeship standard: -
Level 3 Customer Service Specialist StandardFunctional Skills Level 2 in maths – if applicableFunctional Skills Level 2 in English – if applicableTraining Outcome:Excellent progression available within the company. The successful applicant will undertake more responsibilities as the apprenticeship develops with a strong view to securing permanent employment on completion. Employer Description:Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.Working Hours :Mon-Fri (Times TBC).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,IT skills,Team working....Read more...
Main Responsibilities
Handling inbound and outbound queries from multiple channels, including telephone and email, across all UK offices.
Ensure customer data is recorded accurately and in a timely fashion into all appropriate telephony systems.
To operate on a “First Time Fix” ethos, resolving the student's enquiry at first point of contact, and for more complex enquiries, manage these effectively through our SysAid student service portal.
Providing a high-quality student service offering, conducting all activities within operational SLA’S.
Support the development of the student journey by identifying and reporting back on issues and trends.
Supporting and working in collaboration with the wider Customer Services team, with tasks and carry out ad-hoc requests and projects that are in line with your skill and capability.
Identify and promote internal and external resources to students.
Work flexibility as part of the wider Customer Services team and be available for occasional evening and weekend work, as required
Training:The successful candidate will complete a Customer Service Specialist Level 3 Apprenticeship standard: -
Level 3 Customer Service Specialist Standard
Functional Skills Level 2 in maths – if applicable
Functional Skills Level 2 in English – if applicable
Training Outcome:Excellent progression available within the company. The successful applicant will undertake more responsibilities as the apprenticeship develops with a strong view to securing permanent employment on completion. Employer Description:Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.Working Hours :Mon-Fri (Times TBC)Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,IT skills,Team working....Read more...
Greet residents and visitors and be the warm, welcoming face of the community
Answer queries and support residents with everyday needs
Plan and lead engaging activities, both group sessions and one‑to‑one moments
Encourage independent living and help residents stay active and connected
Support residents to engage with their local community, including outings and virtual family catch‑ups
Champion resident choice and enable people to live life on their own terms
Work as part of the Retirement Community team in a single, consistent location
Training Outcome:After completing the apprenticeship, you can progress into a permanent Care and Support Assistant role within Sanctuary Supported Living.Employer Description:Sanctuary Supported Living is a not-for-profit organisation, delivering a wide range of supported housing and retirement communities, alongside tailored care and support services, to people across England.
We have over 750 supported housing services across England, where our amazing teams provide the care and support that our customers need.
Working in close partnership with the people we support, their families, carers and health professionals, we deliver high quality services that support people on their unique pathways for independence.
With over 50 years of experience, we help people to live as independently as possible. We deliver supported housing, Care Quality Commission (CQC) registered services, floating support, retirement communities, and technology in the home.Working Hours :37.5 hours per week, worked onsite as part of the Retirement Community team. Shifts may include daytime, evening or weekend work depending on service needs.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Sales AdministratorUp to £28,000 pa basic salaryOffice based (Colchester)Do you have experience in a fast-paced sales administration environment and enjoy working with both data and people? About usB&D Plastics, a specialist distributor of industrial plastic pipework systems, valves and flow control products, is looking for a highly organised and detail-oriented Sales Administrator to provide a first-class customer experience.You will play a key role ensuring smooth day-to-day operations, processing paperwork, managing customer enquiries, liaising with suppliers, and supporting the overall sales process.Duties & responsibilities
Process sales orders accurately and efficientlyMaintain and update customer records and databasesPrepare quotes, invoices, and reportsLiaise with customers, suppliers, and internal teamsSupport the sales team with administrative tasksMonitor stock levels and coordinate deliveriesManage and resolve customer queries in a timely and efficient mannerProvide product information and tailored adviceCollaborate effectively with colleagues to provide quality customer serviceDevelop positive long-term relationships with customers
Skills & experience
Previous experience in a sales administration or similar roleStrong organisational and multitasking skillsExcellent communication skills, both written and verbalHigh attention to detail and accuracyAbility to work independently and as part of a teamStrong commitment to providing quality customer serviceDetail oriented, with a high level of accuracyIT literate (including experience with CRM systems)
What’s on offer
Up to £28,000 pa basic salary25 days holiday (plus bank holidays)Ongoing training and developmentSupportive, collaborative team culture
If you have a positive attitude, strong customer focus, and a desire to make a difference in a growing business, this could be your perfect fit. INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Handling incoming calls, emails, walk ins and general enquiries
Maintaining accurate records, filing, and data entry
Supporting meetings (scheduling, preparation, note-taking)
Assisting with basic finance/admin tasks (invoices, orders, etc.)
Managing post, stationery, and general office duties
Providing administrative support across accounting and creative departments focusing on client retention in particular
Training:
The apprenticeship would be delivered entirely in the workplace with no day release
Training Outcome:
Opportunity for a permanent role upon completion
Potential career paths in accounting, administration, operations, or support roles
Employer Description:Davenports Group combines decades of expertise and industry insight to support businesses with their financial confidence and business growth. Specialising in accountancy services, printing services and creative solutions.Working Hours :Monday to Friday, 9am- 5pm with a 'spin the wheel' on Fridays for the chance to go home at 4.15pm!Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Non judgemental,Patience....Read more...
What you’ll be doing:
As a Business Administrator apprentice, you’ll play a key role in supporting the day-to-day operations of a busy office. Your responsibilities may include:
Handling emails, calls, and general enquiries
Supporting with data entry, filing, and document management
Assisting with scheduling meetings and diary management
Working with different departments to ensure smooth operations
Providing excellent customer service to clients and colleagues
Training:
4 days working, 1 day training online
Monthly online workshops with visits from your assessor every 6-8 weeks
Training Outcome:This apprenticeship can lead to a range of future roles, including:
Office Administrator
Team Coordinator
Customer Service Executive
Business Support Officer
Employer Description:Assessment Day – 12th May
Successful applicants will be invited to attend an assessment day, where you’ll:
Meet the employers
Take part in group and individual activities
Showcase your skills and potential
Working Hours :Monday - Friday, 9.00am - 5.00pm (subject to company needs)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Permission requests, updating spreadsheets, data entry
Shadow on-site visits, surveys and appropriate meetings for the purpose of defect diagnosis, repair, alteration, improvement
Assist in arranging access for the Maintenance Surveyors to undertake surveys
Assist in creating a photographic record, validating the condition of the property
Assist with customer enquiries
Shadow the Repairs and Maintenance Manager through the procurement of a contract and assist with related tasks
Support Maintenance Surveyors and Repairs Supervisors on the delivery of projects, including site surveys, inspections, contract meetings, valuations and payments
Receive and resolve customer queries and maintain CRM records
Monitor complaint resolution and maintain CRM records
Training:Surveying Technician Level 3.Training Outcome:Progress to a degree or higher apprenticeship (Level 6) → typically the Chartered Surveyor Degree Apprenticeship.
This leads to becoming a fully qualified surveyor (e.g. building, commercial, residential).Employer Description:We provide more than 13,000 affordable homes in local authority areas across Kent, Surrey and Sussex. Over the years we have invested heavily in our homes, and continue to do so as part of the Peabody Group.Working Hours :Monday to Friday, 9am to 5pm.Skills: Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Under supervision, respond to and resolve, where appropriate, telephone and email enquiries in a timely, professional, and customer-focused manner, escalating more complex issues as necessary
Assist with the planning, coordination, and delivery of projects, including supporting timelines, documentation, and tracking progress against key milestones
Act as a point of contact for technicians working in the field, responding to enquiries, providing guidance where appropriate, and ensuring accurate communication between field staff and office-based teams
Maintain and distribute communications to schools, ensuring information is accurate, clear, and issued in a timely manner, and updating stakeholders on relevant service changes, schedules, or project updates
Support the maintenance and updating of records, databases, and systems to ensure information is accurate, current, and compliant with organisational standards
Assist in preparing reports, summaries, and basic data analysis to support management decision-making and service delivery monitoring
Contribute to the continuous improvement of administrative processes and procedures within the team
Training:If successful in being offered this position you will be enrolled onto the Business Administrator level 3 apprenticeship programme.
Your training will be provided by EMA Training through online sessions and you will cover the below modules:
Business Fundamentals
Communications and Stakeholder Engagement
Operations and Document Management
IT Systems and Digital Competency
Planning, Prioritisation and Project Support
Decision Making and Process Improvement
Professionalism and Personal Development
Upon completing the required content, you will enter your end point assessment, where you will be assessed through a knowledge test, project presentation and professional discussion.Training Outcome:
Opportunity to progress into a full time position within the company, upon successful completion of the apprenticeship programme
Employer Description:At AIT, our aspiration is to become a world-class IT service company, characterized by strategic growth, exceptional service, and the incorporation of cutting-edge technology to drive innovation in education. We are actively seeking talented individuals to join our dynamic team, where we foster a rewarding work environment, provide opportunities for career progression, and offer additional benefits to the right candidates. Rooted in innovation, technical expertise, industry best practices, and customer satisfaction, AIT is a thriving business with a proud reputation.
We prioritise the continuous development of our employees in all facets of our operations, offering a fertile environment for growth. While previous experience in educational environments is often desirable, it is not essential, as we provide ongoing training and opportunities for advancement. If you think you have something amazing to offer, but it’s not listed below, don’t worry! We are always looking for great people to join our team, so please get in touch as we’d love to hear from you.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Punctual and Reliable,Confidentiality and GDRP....Read more...
You will work under the direction, guidance and supervision of a fully qualified electrician to support the delivery of an excellent repairs and maintenance service. The work will be varied and interesting and you will have the support of a mentor throughout your apprenticeship.
You will learn how to undertake repairs and servicing to the highest standard in accordance with work requests and pre-determined specifications to a wide range of fixtures and fittings. This will include fault finding, testing, the removal or adjustment of existing fittings, fixtures and parts, cleaning, re-assembly, installation of new fittings and fixtures.
As an Apprentice Electrician, you will learn all about what it takes to make sure our customers' homes are maintained to a high and safe standard. You will need to be committed to producing work to the highest quality while providing excellent service to our customers and team.Training:At college you will study the 4 year Level 3 Electrical Installation Apprenticeship Standard by attending one day per week along side working with experienced operatives during the rest of the week.
You will receive a comprehensive induction programme, customer excellence, health and safety, equality and diversity, fire safety and introduction to housing.Training Outcome:This apprenticeship will equip you with the skills and knowledge to be a qualified electrician.
Employer Description:We have been providing and maintaining quality and affordable homes and delivering a range of exceptional services for people in the north east for over 50 years earning us a repuation as one of the country's leading housing associationsWorking Hours :Monday to Friday
8.00am to 4:30pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Team working....Read more...
Supporting the compliance of Group Policies and with all relevant legislation
Coordination and administration of all Health and Safety paperwork and matters
Reporting, communication, tracking of all defect reports and H&S improvement actions
Help to identify and share best practices throughout the Group and to foster a culture of continuous improvement throughout the business in respect of the overall Health & Safety Management System
Learn to provide guidance and support to operations staff for Risk Assessments, local safe working procedures and incident investigations
To record and help analyse incidents and H&S performance, reporting KPIs and communicating performance effectively as required
Support the promotion and improvement of safety and awareness
To ensure that effective sharing and learning exists across all sites within scope and throughout the Group as appropriate
All relevant administration and communication as required in the role
As you progress, travel to sites will be required
Training:
One day per week via distance learning, as the training progresses training off site may be required
Training Outcome:
Health & Safety Coordinator or Office
Employer Description:Barrett Steel are the UK’s largest steel stockholder with over 160 years of heritage. Family owned, the group is made up of 29 sites and holds over 120,000 tonnes of steel stock. Barrett Steel is committed to providing innovative and exceptional service by continuously investing in our people and the latest processing machinery and materials handling equipment to keep us at the forefront of innovation and customer satisfaction.Working Hours :Monday - Friday, 8.30am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Physical fitness....Read more...
Managing incoming emails, responding where appropriate, and directing messages to relevant team members.
Organising, updating, and maintaining digital and physical documents to ensure accurate record-keeping.
Updating and supporting the maintenance of our till and procurement systems, including inputting data and checking for errors.
Assisting with general office administration tasks such as filing, scheduling, and updating internal logs.
Training:Work-based training will take place on-site at the Stourport Manor Hotel and once a month at Worcester Campus.Training Outcome:Upon successful completion of the apprenticeship, the apprentice may have the opportunity to progress into a permanent full-time administrative position within the business.
Potential roles include Hotel Office Administrator, Reservations & Administration Assistant, Operations Support Assistant, or Procurement & Systems Coordinator.
As the business continues to grow, there may also be opportunities to develop into roles supporting HR administration, finance support, or operations management.
We aim to retain motivated staff and help them build long-term careers within the hospitality sector.Employer Description:Stourport Manor Hotel is a welcoming and historic hotel set in the Worcestershire countryside, offering quality accommodation, dining, and leisure facilities. We provide a warm and friendly environment for guests, with a strong focus on excellent customer service and creating memorable experiences. We host a wide range of events including weddings, conferences, à la carte dining, buffets, BBQs, and private functions, providing a versatile and dynamic setting for both guests and staff.Working Hours :Weekdays, 9am-5pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working....Read more...
Timely input and maintenance of accurate information into the LN ERP system
Timely and efficient production of quotations and responses to customer enquiries
Process customer orders
Support pre-sales team with the identification of discrepancies in sales documentation with a specific focus on the accuracy of sales quotations
Provide a point of contact for internal and external stakeholders
Maintain quality of service and client satisfaction
Maintain and safely store important commercial records/documentation (hard & soft copy)
Communicate urgent issues impacting business performance to relevant managers
Training:
Cirencester College
Business Administration Level 3
Whilst the majority of training will take place at the employers' premises, there will be occasional attendance required at Cirencester College.Training Outcome:
The potential for a permanent role and progression within business administration/support role
Employer Description:SOCOMEC has been designing, manufacturing and selling electrical equipment such as inverters, measuring stations, energy storage, switches, source switches... for over a century.
With extensive expertise in critical applications (industry, infrastructure, healthcare, data centers, energy and buildings), SOCOMEC is an innovative force in energy transition and renewable energies.
With products and services distributed in 80 countries by over 100 distributors, Socomec supports companies in their quest for even safer, more flexible and more efficient energy.Working Hours :Your normal working week will be Monday - Thursday from 08:30 - 17:00 with 30-min for lunch and Friday, 08:30 - 14:00 with 30-min for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Timely input and maintenance of accurate information into the LN ERP system
Timely and efficient production of quotations and responses to customer enquiries
Process customer orders
Support pre-sales team with the identification of discrepancies in sales documentation with a specific focus on the accuracy of sales quotations
Provide a point of contact for internal and external stakeholders
Maintain quality of service and client satisfaction
Maintain and safely store important commercial records/documentation (hard & soft copy)
Communicate urgent issues impacting business performance to relevant Managers
Training:
Cirencester College
Business Administration Level 3
Whilst the majority of training will take place at the employers' premises, there will be occasional attendance required at Cirencester College.Training Outcome:
The potential for a permanent role and progression within business administration / support role
Employer Description:SOCOMEC has been designing, manufacturing and selling electrical equipment such as inverters, measuring stations, energy storage, switches, source switches... for over a century.
With extensive expertise in critical applications (industry, infrastructure, healthcare, data centers, energy and buildings), SOCOMEC is an innovative force in energy transition and renewable energies.
With products and services distributed in 80 countries by over 100 distributors, Socomec supports companies in their quest for even safer, more flexible and more efficient energy.Working Hours :Your normal working week will be Monday - Thursday, from 08:30 - 17:00, with 30 mins for lunch. Friday, 08:30 - 14:00, with 30 mins for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
