IT Apprenticeship

Respond to remote helpdesk requests with timely and effective technical support Log, track, and resolve support calls efficiently Carry out hardware and software repairs in a fully-equipped workshop Install and configure hardware and software across client sites Maintain detailed network documentation and reports Support project needs by sourcing IT equipment Attend on-site visits to assist schools directly

Training:
Online training with a qualified coach from Baltic Apprenticeships

Training Outcome:
Potential for a full time job role upon compeltion

Employer Description:
Partnership Education is a trusted name in delivering innovative IT solutions to schools and educational institutions. As an apprentice, you’ll work alongside a skilled and supportive team that’s passionate about empowering educators and students through reliable, future-ready technology.

Working Hours :
37.5 hours per week Monday to Friday, 9am- 5pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills