Duties will include, but will not be limited to:
Greeting Customers and providing excellent customer service.
Assisting with bathroom design using computer-aided design (CAD) software.
Learn about bathroom products, brands and design trends.
Preparing quotations and customer orders.
Answering telephone and email enquiries.
Maintaining showroom displays to a high standard.
Booking appointments and supporting the design team.
Processing customer orders and supplier information.
Visting customers homes to carry out site surveys.
Developing product knowledge to confidently advise customers.
Working towards becoming an independent Bathroom Designer.
Training:
The successful candidate will work towards achieving their Apprenticeship Standard in Customer Service L2.
A dedicated work-based trainer will be assigned to the candidate to provide them with support and guidance throughout the course.
This is a predominantly work-based programme with College attendance required once a month. All learning will take place at the candidate's place of employment/College and within their contracted working hours.
Training Outcome:On successful completion of the apprenticeship, there is the opportunity to secure a permanent position as a Bathroom Designer & Customer Service Advisor. As experience and product knowledge develop, there will be opportunities to take on greater responsibility, manage customer projects and initial design through to completion and progress into a senior design and sales roles.Employer Description:Utopia Interiors is a premium kitchen, bedroom and bathroom showroom based in Newark.Working Hours :5 days per week, including Saturdays. Working hours are 9am - 5pm Monday – Friday and 9am-4pm on Saturdays.
The successful candidate will receive one fixed weekday off each week in addition to Sunday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Patience....Read more...
An opportunity has arisen for a Hostel Service Manager to join a not-for-profit housing association providing affordable housing, supported accommodation, and community services.
As a Hostel Service Manager, you will lead supported housing services, manage operational performance, and ensure customers receive safe, effective and person-centred support.
This permanent role offers a salary range of £40,000 - £42,500 and benefits. Flexible working arrangements, including remote working and the option to work from other locations as required.
You will be responsible for
? Lead and manage hostel and supported housing services, ensuring safe accommodation and positive outcomes.
? Manage, support and develop Team Leaders, Coordinators and Support Coaches.
? Promote trauma-informed, psychologically informed and person-centred approaches.
? Oversee tenancy sustainment, housing management, safeguarding and customer support.
? Monitor KPIs including occupancy, rent collection, arrears and service performance.
? Manage safeguarding, complaints and risk issues in line with policies and legislation.
? Build partnerships with local authorities, community organisations and external agencies.
? Identify and implement service improvements and operational efficiencies.
? Maintain accurate records, reports and performance monitoring.
? Manage budgets, income performance and financial controls.
? Participate in an on-call rota, responding to emergencies when required.
What we are looking for
? Previously worked as a Hostel Service Manager, Supported Housing Service Manager, Supported Housing Manager, Housing Services Manager, Supported Accommodation Manager, Supported Accommodation Service Manager, Accommodation Services Manager, Housing Support Manager, Service Manager, Hostel Manager, Homelessness Services Manager, Supported Living Manager, Supported Living Service Manager, Tenancy Support Manager, Housing Operations Manager, Independent Living Services....Read more...
Kickstart your career at the intersection of technology and client success with a Client Services Engineer opportunity that offers hands on experience supporting innovative software solutions used within the financial services sector.Company OverviewThe Opportunity Hub UK is recruiting on behalf of a specialist financial technology organisation based in London. This established business develops advanced software solutions that help financial institutions manage complex operational and regulatory requirements. With a collaborative culture, strong technical expertise, and continued growth, the organisation is committed to developing talented professionals through structured learning, mentoring, and real-world project exposure.Job OverviewThis Client Services Engineer opportunity is ideal for an aspiring technology professional looking to gain valuable commercial experience within a software and financial technology environment. As a Client Services Engineer, you will work closely with clients, software engineers, and product teams to support software implementations, resolve technical issues, and ensure an outstanding customer experience.The Client Services Engineer role provides exposure to software delivery, technical support, client engagement, and financial technology solutions, making it an excellent opportunity for someone looking to build a long-term career within technology and client services.This Client Services Engineer position offers an immediate start and is initially offered as a 2-month internship, with the potential for extension based on performance and business requirements.Location: LondonSalary: £26,000 to £28,000 per annumContract Length: Initial 2-Month Internship with Potential ExtensionStart Date: Immediate Start AvailableWorking Pattern: Monday to Friday, Full TimeWork Arrangement: Hybrid Working (2 Days Office, 3 Days Remote)Here's what you'll be doing:• Assisting clients with technical queries and product-related support requests• Supporting software implementations and onboarding activities• Investigating and troubleshooting technical issues across software platforms• Collaborating with engineering and product teams to resolve client challenges• Monitoring system performance and escalating issues where required• Maintaining accurate records of support cases and client interactions• Contributing to process improvements and client service initiatives• Supporting ongoing product enhancements and customer success activitiesHere are the skills you'll need:• Strong problem-solving and analytical skills• Excellent communication and interpersonal abilities• Basic understanding of software systems, databases, or programming concepts• Ability to explain technical concepts to both technical and non-technical audiences• Strong organisational skills and attention to detail• Ability to work independently and as part of a collaborative team• A genuine interest in technology, software, and client-facing work• Eagerness to learn and develop as a Client Services EngineerWork PermissionsYou must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Here are the benefits of this job:• Competitive salary of £26,000 to £28,000 depending on experience• Immediate start available• Initial 2-month internship with potential extension• Hybrid Client Services Engineer role with 2 days in the London office and 3 days working from home• Structured training and mentoring from experienced technology professionals• Exposure to financial technology platforms and live client projects• Supportive and collaborative working environment• Access to best in class technology and learning resources• Opportunity to develop valuable technical, commercial, and client management skills• Clear progression opportunities within client services, technology, software delivery, and consultingCareer AdvantagesA career as a Client Services Engineer offers a unique blend of technical development and client-facing experience, making it one of the most versatile entry points into the technology sector. This Client Services Engineer opportunity provides hands on exposure to software platforms, customer success, troubleshooting, and solution delivery within a fast-growing financial technology environment. The skills and experience gained as a Client Services Engineer can create pathways into solutions engineering, technical consulting, customer success management, software engineering, product management, and technology leadership roles.....Read more...
JOB DESCRIPTION
Primarily responsible for the overall administration, operational performance, and business support functions for a highly complex and high-volume sales region. Serves as a strategic partner to Sales Leadership while ensuring operational excellence, compliance, customer service, and financial performance within the assigned region.
In addition to regional responsibilities, contributes to departmental effectiveness through process improvement, project leadership, organizational development, and subject matter expertise across the Sales Administration function.
Essential Functions
Regional Leadership & Operations
Accountable for operational performance within a high-volume, highly complex sales region.
Ensures accuracy, timeliness, and quality across all Sales Administration activities.
Monitors key performance metrics and implements actions to improve operational and financial results.
Serves as the primary administrative business partner to Regional Sales Leadership.
Team Development & Leadership
Provides leadership, direction, coaching, performance management, and development for a cross-functional team of Regional Sales Administration personnel. Responsible for staffing, employee development, succession planning, and the effective day-to-day operation of the assigned region while fostering accountability, collaboration, and continuous improvement.
Process Improvement & Department Leadership
Serves as a departmental leader beyond assigned regional responsibilities by helping establish best practices, supporting organizational initiatives, and driving departmental consistency.
Leads process improvement initiatives, system implementations, and strategic projects that improve efficiency, compliance, customer experience, and business performance across the Sales Administration function.
Subject Matter Expertise
Serves as a senior escalation point for complex operational, financial, customer, and organizational issues requiring advanced business judgment.
Partners with Sales Administration, Regional, and Corporate leadership to evaluate risks, develop solutions, and resolve matters with significant business impact or organizational complexity.
Leadership Support
Acts as a trusted advisor and representative of departmental leadership, providing leadership support and representing departmental interests when assigned.
Supports Organizational change initiatives and special projects that advance departmental and corporate objectives.
Minimum Requirements
Bachelor's degree preferred. Equivalent combinations of education, leadership experience, and demonstrated business performance may be considered.
7+ years of progressively responsible experience in Sales Administration, Customer Service, Operations, or related business functions.
Minimum 3 years of leadership experience with demonstrated success managing complex operational environments.
Demonstrated ability to manage high-volume workloads while maintaining accuracy, service, compliance, and business performance.
Strong business acumen with the ability to evaluate operational, financial, customer, and organizational impacts of business decisions and make sound recommendations.
Demonstrated ability to independently resolve complex operational, customer, financial, and organizational issues using sound judgment and critical thinking.
Excellent analytical, organizational, communication, and problem-solving skills.
Strong proficiency in Microsoft Office Suite and applicable business systems.
Preferred Requirements
Bachelor's degree in Business, Management, or related field.
Proven ability to lead cross-functional projects and influence outcomes across multiple stakeholder groups.
Demonstrated success mentoring and developing team members.
Experience leading process improvement, system implementation, organizational change, or strategic business initiatives.
Physical Requirements
This position requires minimal physical activity but does require computer usage for an extended period - up to 8 hours a day.
No unusual environmental, lifting or exertion requirements are associated with this position.
Benefits and Compensation
The pay range for applicants in this position generally ranges between $90,000 and $100,000. The range is an estimate based on potential employee qualification operations, needs, and other considerations permitted by law.
In addition to career advancement and growth, continuous training, and mentoring opportunities, Stonhard offers an excellent comprehensive health plan and financial benefits program including but not limited to, paid holidays, paid time off, 401(k) with company match, Company Pension Plan and Stock Purchase Plans.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
.Apply for this ad Online!....Read more...
Diagnose and resolve hardware and software issues
Support Windows, Apple and Chrome devices
Install and configure new equipment and software
Help maintain audio-visual equipment and classroom technology
Support systems including telephony, visitor management and CCTV
Keep accurate records using our IT service management system
Travel between our local schools to provide on-site technical support
Deliver excellent customer service to colleagues across our schools
Training:You will work towards a Level 3 IT Solutions Technician apprenticeship, typically over around 21 months (depending on your experience and qualifications).
You will receive:
A dedicated trainer who meets with you every two weeks
Regular progress reviews and on-site observations
Time built into your week for off-the-job learning (20% training time)
Support to complete Maths and English functional skills, if needed
This is a practical, hands-on role where you will build confidence, technical skills, and professional experience from day one.Training Outcome:
This is an exciting opportunity to be in a real job, with real variety, from day one whilst working towards a qualification
Potential to secure permanent positions within our central services team
Transferable skills: Develop technical, problem-solving, and communication skills that will help you thrive in a range of industries, not just education
Opportunities for specialist roles, such as IT support technician, network engineer, or systems analyst
Possibility to progress to senior roles, including IT manager or project leader
Commitment to supporting your professional growth and career ambitions at Lift Schools
Employer Description:Who is Lift Schools? Lift Schools is made up of 59 primary, secondary and special schools, educating more than 33,000 pupils across the country. We believe education can transform lives – and we want every child in our schools to achieve their full potential. Our mission: 1. We will provide an excellent education to every child, in every classroom, every day. 2. With excellent leadership and teaching in every school, we will help children go on to lead successful and happy lives. 3. We will work with others beyond our network to benefit more children and communities.Working Hours :Monday - Friday, hours to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Willingness to learn,Curiousity....Read more...
Key Responsibilities:
Support the operation and maintenance of manufacturing equipment used in production
Maintain equipment across the production line, including welder calibration, dehumidifier maintenance, air plumbing systems, and production floor layout adjustments
Support with machine setting and operation
Assist production teams where required to meet manufacturing demands
Learn and understand the operation of all production machinery to support troubleshooting and fault finding
Support the introduction of new machinery and processes into manufacturing
Build duplicate production machines from engineering schematics and drawings once designs have been approved and validated
Test and evaluate new manufacturing processes and techniques, providing feedback to engineering teams
Develop and maintain process instructions and manufacturing documentation
Use measurement tools and inspection equipment to verify components, tooling, and assemblies meet specification requirements
Support quality inspection and testing activities
Follow all company health, safety, and quality procedures
Departmental Training & Development Exposure:
Hardware Engineering - Build simple electronic circuits and develop understanding of basic electronics and PCB assemblies
Mechanical Engineering - Design simple mechanical parts/components and use CAD and 3D printing technology
Stores & Materials Control - Goods-in inspection, kit picking, stock control systems and VSS operation
SMT (Surface Mount Technology) - Programming pick-and-place machines, ODB and BOM collation, SMT component recognition, screen printing operations, paste application theory, machine setup and operation, AOI, and vapour phase soldering
Production Assembly - Use of production documentation, BOMs, through-hole component insertion, relay assembly, wave soldering, hand soldering, wire preparation, crimping, and swash machine operation
Inspection & Quality - Roving inspection, continuity checking, and final inspection processes
Test Engineering - Product testing procedures and understanding of production test methods and equipment
Training:
The apprentice will be working towards the Level 3 Engineering and Manufacturing Support Technician Apprenticeship Standard
Qualifications include the EAL Level 3 Diploma in Engineering and manufacturing support technologies
Training Outcome:Within Pickering there are possible career routes into Engineering, Test, R&D, Product Management or Customer Service.Employer Description:Pickering Interfaces is a global leader in the design and manufacture of modular signal switching, simulation and connectivity solutions for electronic test and verification. Headquartered in Clacton-on-Sea, Essex, with sales, support and manufacturing operations across Europe, North America and Asia, we have been innovating in test and measurement technology for over 35 years as part of the Pickering Group, whose heritage dates back to 1968. Currently we have approximately 600 employees worldwide. Our products are used by leading organisations in aerospace, automotive, defence, energy, medical and semiconductor industries worldwide, and we pride ourselves on combining engineering excellence with a supportive, customer-focused culture.Working Hours :Monday to Friday, 8.00am - 4.00pm, with a 30-minute unpaid lunch and two 15-minute paid breaks.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working,A good sense of humour,Curious about engineering,Keen to learn and develop,Practical/hands on skills,Reliable,Committed,Interest in product design....Read more...
Role Purpose
To support the business with a wide range of administrative, operational and office-based tasks while developing knowledge, skills and behaviours through a Business Administration Apprenticeship. The role provides practical experience across office administration, purchasing support, supplier and site coordination, records management, communications and general business support.
Role Duties
Office Administration & Coordination
Assist with hotel bookings and other travel or accommodation arrangements as required
Support the organisation of diesel and AdBlue requirements for yard and site operations, including arranging deliveries where required
Arrange portaloo hire and organise waste skips for yard and site locations
Assist with the delivery and collection of vehicles as required by the business
Undertake general office administration duties, including scanning, filing and record retention
Purchasing & Supplier Support
Support purchasing activities under supervision, ensuring requests are processed accurately and efficiently
Communicate with external providers, including subcontractors and suppliers, in a professional manner
Help maintain accurate records relating to external providers, orders and general business administration
Customer, Site & Communication Support
Deal with contractors and visitors to site in a professional and helpful manner
Answer and direct office telephone enquiries appropriately
Assist with website updates, social media content and general business communications
Support the creation of newsletters, project sheets, photography and other visual content
Help gather and manage customer feedback forms and related records
Stock, Compliance & Business Support
Assist with the management of PPE, including stock control and PPE stocktakes
Support the administration of drug and alcohol testing arrangements and related records
Contribute to social value activities, charity events and wider business support tasks
Maintain accurate records, documents and files in line with company procedures and retention requirements
You will be required to carry out any reasonable task to meet the business needs of Greenfields.
To always work with Greenfields policies and procedures.Training:Attend Nottingham College's City Hub campus for 2 days each month as part of your day-release training.Training Outcome:An Office and Accounts Administrator position with more responsibility and a higher salary.Employer Description:We are a small business located just outside Cropwell Bishop in Nottinghamshire. We operate in the commercial sector for landowners and businesses offering the following services: Arboriculture, Ecological, Fencing, Forestry, Landscaping & Maintenance and Planting. We travel to most areas of the UK and have a dedicated team who take great pride in their work. We have an exceptional Health & Safety culture, and this is reflected every day in the professionalism of our staff and subcontractors. A keen, passionate company who believe in what we do. We have very good relationships with our clients and invest in our employees through training and development.
Please take a look at our website for more information, together with Facebook and Instagram.Working Hours :9:00am – 5:00pm, 4 days per week
45-minute lunch break each daySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Eager to learn,Reliable,Punctual,Friendly and Professional....Read more...
Join an Award-Winning Heating & Cooling CompanyFor more than 15 years, South London Heating has built an outstanding reputation for exceptional customer service, technical expertise and quality workmanship across heating, renewable energy and air conditioning.We're now looking for an exceptional Customer Care & Operations Manager to join our friendly and ambitious team.This is an exciting, hands-on role at the heart of our business. Working closely with our directors and engineers, you'll help deliver an outstanding customer experience while ensuring our day-to-day operations run smoothly.If you enjoy looking after customers, solving problems and bringing order to busy days, then this role is for you!The RoleNo two days are the same.You'll be responsible for helping customers, coordinating engineers, supporting installations and servicing, following up quotations and ensuring every job progresses smoothly from enquiry to completion.You'll also help improve the way we work by identifying opportunities to make our systems, processes and customer experience even better.Key Responsibilities
Deliver exceptional customer service by telephone and emailCoordinate engineer schedules and daily workloadsSupport customers from initial enquiry through to successful completionMonitor job progress and proactively resolve issuesFollow up quotations and customer enquiriesSupport office administration and supplier coordinationHelp improve operational processes and customer experience
About YouYou'll probably already be working in a heating, plumbing, HVAC, engineering, facilities management or another service-based business.You might currently be a:
Customer Care ManagerOffice ManagerService CoordinatorOperations CoordinatorScheduling ManagerCustomer Success Manager
You'll bring:
Outstanding customer service skills.Experience coordinating field-based engineers or service teamsExcellent organisational and communication skillsConfidence managing multiple prioritiesA calm, proactive approach under pressureA genuine desire to improve the way things are doneConfident with Microsoft 365 and modern cloud-based business systemsExperience using field service management software, project management software and other operational systems
Most importantly, we're looking for someone who enjoys helping people, takes ownership and wants to make a genuine difference.You'll Thrive Here If You...
Genuinely enjoy helping people and delivering exceptional customer service.Like bringing order to busy environments and keeping things running smoothly.Naturally solve problems before they become bigger issues.Take ownership and pride in your work.Build positive relationships with customers, engineers and colleagues.Enjoy learning new technology and finding better ways of doing things.Want to be part of a friendly team where your ideas are valued and your contribution makes a real difference.
Why Join South London Heating?We're proud to be an independent, family-run business where people genuinely care about doing a great job.We believe in treating our customers properly, supporting one another as a team and continually improving the way we work.We're investing in new technologies, AI and digital systems to help us work smarter, deliver an even better customer experience and create an inspiring place to work.Our bright, modern, air-conditioned office is based in South East London, at the bottom of the beautiful Crystal Palace Park, with excellent transport links, cafés and local amenities nearby.We believe that creating a positive place to work is just as important as delivering exceptional service to our customers.What We Offer
Performance-related bonus.Monday to Friday working hours.Ongoing training and professional development.The opportunity to work directly with the Directors and genuinely influence how the business operates.Long-term career progression as the company continues to grow.A friendly, supportive and forward-thinking working environment.
If you're looking for more than just another office role and would like to become an important part of a growing business with an excellent reputation, we'd love to hear from you.Please send us your CV together with a short covering letter telling us why you’d like to join South London Heating and what you believe you could bring to our team.....Read more...
As a Technical Engineering Apprentice, you will work alongside experienced mobile service engineers learning how to inspect, maintain, diagnose faults and repair crushing and screening equipment used throughout the UK. Your duties will include:
Assisting with servicing and maintenance of mobile plant machinery
Learning hydraulic, electrical and mechanical systems
Carrying out planned maintenance and inspections
Diagnosing faults using modern diagnostic equipment
Working safely around heavy machinery
Using tablets and digital job management systems
Reading technical manuals and engineering drawings
Travelling to customer sites with experienced engineers
Keeping accurate service records
Learning how to deliver excellent customer service
This is a practical role where around 90% of your time will be spent outdoors, either in our workshop or at customer sites working on heavy mobile equipment such as:
Powerscreen crushers
Powerscreen screeners
Mobile conveyors
Washing equipment
Material handling equipment
Every day is different and you'll develop valuable skills in mechanical, hydraulic, electrical and fault-finding disciplines.Training:You will attend Solihull College & University Centre (Woodlands Campus) once a week during term time. You will also be visited in your workplace by an Engineering Assessor every 6 to 8 weeks to pick up the work-based evidence and prepare you for the End Point AssessmentsTraining Outcome:On successful completion of the apprenticeship, you will have the opportunity to become a fully qualified Mobile Service Engineer with PowerX Equipment Ltd. Continued development may lead to Senior Engineer, Technical Specialist, Workshop Supervisor, Field Service Manager or Technical Support roles, with ongoing manufacturer training from leading equipment manufacturers including Powerscreen.Employer Description:PowerX Equipment Ltd is one of the UK's leading specialists in crushing, screening and recycling equipment. We supply, service and support some of the world's leading brands, including Powerscreen, working across quarrying, construction, demolition and recycling industries. We invest in developing our people and offer apprentices the opportunity to build a rewarding engineering career with industry-leading training.Working Hours :Monday to Friday 8:00am – 5:00pm
40 hours per week including apprenticeship training. Occasional early starts and travel to customer sites may be required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Technical Minded,Practical Approach,Positive Attitude,Reliable,Willingness to learn,Mechanical Interest,Safety Conscious,Self Motivated,Adaptable....Read more...
Purpose of the Role
To develop, maintain and control production schedules that ensure customer demand is met while optimising manufacturing capacity, inventory levels and material availability. The Supply Chain Planner works closely with Production, Purchasing, Warehouse and Customer Service to ensure efficient and cost-effective operations.
You will receive full training and ongoing mentorship in your job role which will include;
Create and maintain production schedules in SAP based on customer demand, forecasts and available capacity.
Monitor production orders from release through to completion.
Ensure materials are available to support planned production.
Review and manage MRP messages, shortages and planning exceptions.
Liaise with production to resolve capacity constraints and adjust schedules where necessary.
Work closely with purchasing to ensure timely delivery of raw materials and components.
Monitor inventory levels to maintain agreed stock targets.
Expedite production orders where customer priorities change.
Analyse production performance and identify opportunities to improve planning efficiency.
Maintain accurate planning parameters and master data within SAP.
Support new product introductions by ensuring planning data is correctly established.
Participate in daily production meetings and communicate planning priorities.
Produce planning reports and KPIs for management.
Training:You will be assigned to a training specialist who will work with you on a one-to-one basis to achieve your apprenticeship outcomes.
You will attend monthly online tutorials.
You will be invited to relevant masterclasses, in person at a dedicated delivery location. In these classes, you will work with other apprentices to gain a stronger understanding of the modules within your apprenticeship, helping you to understand, collaborate and great better results. Training Outcome:Upon successful completion of this apprenticeship there will be further progression opportunities with this employer, which may include a higher-level apprenticeship.Employer Description:Profine is the UK Subsidiary of a global provider of cutting edge window and door systems. They supply to 87 countries around the World, have over 3,500 employees across 29 sites in 22 countries with a turnover in excess of £612 million per year. They regularly recruit and train apprentices to be the future of their business.Working Hours :Monday-Friday
9am-5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
Supporting our busy office team with day-to-day administration.
Answering customer telephone calls in a professional and friendly manner.
Booking and managing appointments.
Preparing laboratory submission forms.
Producing client estimates.
Supporting our vets through our WhatsApp communication groups.
Delivering equipment and supplies to vets working out on the road.
Helping keep the surgery, office and storerooms clean, tidy and well organised.
Assisting with sweeping up and mucking out our inpatient areas when needed.
Training:The training will be delivered weekly / bi-weekly through MS Teams from the workplace.Training Outcome:We’ll support you in developing your administrative and customer service skills, learning how a busy veterinary office operates, and becoming a valued member of our team.Employer Description:RW Equine Vet is an independent, family-run equine veterinary practice founded in 2018 by husband-and-wife team Reuben and Sarah Whittaker. As an RCVS-accredited practice, we are proud to combine expert veterinary care with outstanding customer service, ensuring every horse and owner receives the highest standard of support.
Our experienced team provides a wide range of equine veterinary services, including pre-purchase examinations, lameness investigations, vaccinations, routine dentistry, diagnostic imaging, fertility work, surgery and much more. Using the latest equipment and techniques, we deliver cutting-edge diagnosis and treatment, bringing many of our services directly to clients through our fully equipped mobile surgery.
Based at our dedicated equine facility, we are also able to carry out more advanced procedures, including complex dental work, eye clinics, lameness assessments and surgical treatments. Where specialist care is required, we work closely with leading equine hospitals to ensure the best possible outcomes.
At RW Equine Vet, we understand the importance of balancing excellent clinical care with practical and compassionate advice. We take the time to understand each owner’s goals and circumstances, providing tailored recommendations that put the welfare of the horse first.
Joining RW Equine Vet means becoming part of a friendly, supportive and passionate team that is committed to delivering exceptional care. If you have a genuine interest in the equine industry and want to develop your skills within a respected and growing practice, we would love to hear from you.Working Hours :The hours of work are 8.30-17.15 Monday to Friday.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Experience with Horses,Confident Driver....Read more...
· Answering incoming telephone calls and directing enquiries to the correct department.
· Monitoring shared email inboxes and responding to general enquiries.
· Supporting the Customer Service team with customer updates and administrative tasks.
· Assisting the Transport Planning team with entering and updating job information.
· Keeping internal systems and spreadsheets accurate and up to date.
· Communicating with drivers, customers and other departments when required.
· Supporting with filing, scanning, document preparation and general office administration.
· Assisting with HR administration, including employee records, training information and holiday documentation.
· Helping to prepare reports and collect information for the management team.
· Learning how different departments work together to support the daily transport operation.
· Completing apprenticeship coursework and attending any required training sessions.
· Carrying out other reasonable administrative duties as required.
Full training and ongoing support will be provided.Training Outcome:Opportunity to develop into a full time position and participate in further work-based learningEmployer Description:Tyldesley Distribution Services Ltd. is a family-owned and managed company with more than 40 years of experience in the transport industry. Our founding ethics and principles still hold strong today.
We are looking for an enthusiastic and reliable Office Junior Apprentice to join our busy transport office.
This is a varied role that will provide experience across several areas of the business, including Customer Service, Transport Planning Administration and HR Administration. The successful candidate will gain a full understanding of how the office operates while working towards a Business Administrator Level 3 qualification.
The position is ideal for someone looking to begin a long-term career within an office, customer service, administration or transport environment.
We are happy for the successful candidate to start working with us before the apprenticeship course officially begins.Working Hours :Monday - Friday 9am to 5pmSkills: Communication skills,IT skills,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Willingness to learn....Read more...
Providing excellent face-to-face customer service and building positive customer relationships
Responding to customer enquiries via email in a professional and timely manner
Processing and fulfilling customer orders accurately and efficiently
Printing and preparing order documentation
Packing customer orders to a high standard, ensuring products are presented and dispatched correctly
Assisting with stock handling and order preparation
Learning the chocolate-making process and supporting production activities
Developing knowledge of products to confidently assist customers with enquiries and recommendations
Working as part of a small team to support the day-to-day running of the business
Training:
Customer Service Practitioner Level 2
Apprentices will be allocated a Trainer Assessor, and training will be planned and delivered in conjunction with the employer to meet the individual needs of the apprentice
The apprentice will spend 20% of their working hours in off the job activities and training
On the job and off the job training will be delivered in the workplace
Training Outcome:Full-time permanent role within the company.Employer Description:Once upon a time, Luisa was a textiles teacher who always carriedchocolate in her bag. Today, she handcrafts multiple award winningbean-to-bar chocolate from her ethical chocolate-makingbusiness in Nottingham. At Luisa's Vegan Chocolates, we are passionate about producing high-quality craft chocolate while supporting sustainable and ethical sourcing. We pay our cocoa farmers better-than-fair prices for their exceptional beans, ensuring that every chocolate bar we make reflects our commitment to quality, fairness, and craftsmanship. As a small, friendly team, we take pride in what we do and are excited to offer an apprentice the opportunity to learn every aspect of our business, from customer service and retail to chocolateproduction and order fulfilment.Working Hours :Monday - Friday 11.30am - 4.30pm. Flexible to work some Saturdays.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Creative,Patience....Read more...
Technical support and troubleshooting
Provide in-person, telephone, and email support for hardware, software, and network connectivity issues.
Assist customers with setup, configuration, and troubleshooting for both software and hardware installations.
Diagnose, test, and repair mechanical and electrical issues as needed.
Facilitate software deployment, updates, and customer training.
Attend trade shows and industry events to network and promote Avonnex’s offerings.
Training:An apprenticeship consists of a full-time role whilst being enrolled onto a course. The course is delivered in weekly online sessions via Zoom. Your week will be an 80/20 split, with 80% on-the-job, and 20% studying/online sessions. Training Outcome:There is a full-time role available at the end of the apprenticeship for the right candidate, and an opportunity to progress onto a Level 4 programme if agreed as part of the individual’s continued personal development plan.Employer Description:A UK-based company comprised of a team of experienced professionals, each hailing from diverse backgrounds such as Pharmacy, Automation, Technology, and Commerce. Our shared passion is the belief in the transformative power of technology to revolutionise the way we bring efficiencies to operations of manual tasks.Working Hours :Monday – Friday 9am till 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Patience....Read more...
Key Responsibilities:
Assist with dispensing prescriptions under the supervision of the pharmacist
Receive and process prescriptions from patients and healthcare providers
Provide excellent customer service and respond to general enquiries
Support the management of pharmacy stock, including ordering, checking deliveries, and rotating stock
Maintain a clean, organised, and safe working environment
Follow pharmacy procedures, health and safety, and confidentiality guidelines
Work towards completing the Level 2 Pharmacy Services Assistant apprenticeship qualification
Training:
Pharmacy Services Assistant Level 2 Apprenticeship Standard
Training Outcome:
After completing the Level 2 Pharmacy Services Assistant apprenticeship, individuals can progress to a Level 3 pharmacy qualification, gaining more responsibility in dispensing and patient support
With further training and registration with the General Pharmaceutical Council, they may become a pharmacy technician and pursue advanced roles within community pharmacies or the NHS
Employer Description:Walkers Pharmacy is a busy, independent community pharmacy located in Great Barr, Birmingham. The pharmacy provides a range of NHS and private services, including dispensing prescriptions, supplying over-the-counter medicines, and offering professional healthcare advice. Walkers Pharmacy is committed to delivering high-quality patient care and supporting the health and wellbeing of the local community.Working Hours :Open Monday - Friday 9.00am - 6.30pm. Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Initiative,Non judgemental,Patience....Read more...
Administrative Support: You will perform day-to-day administrative tasks such as managing incoming and outgoing communications, organising files, scheduling appointments, and coordinating meetings. This ensures the smooth functioning of the office environment.
Data Management: Apprentices are often responsible for maintaining and updating databases, recording information, and producing data analysis as required. This includes handling confidential information in compliance with organisational procedures.
Customer Interaction: Engaging with internal and external customers is a crucial part of the role. You may respond to inquiries via phone, email, or in person, ensuring that customer needs are met effectively.
Collaboration Across Departments: You will support various functional areas within the organisation, working closely with different teams to resolve issues and improve administrative services. This collaborative approach helps you understand the overall structure and goals of the company.
Skill Development: Throughout the apprenticeship, you will develop key skills such as communication (both written and verbal), problem-solving, decision-making, and time management. You will also gain proficiency in using various IT tools and software relevant to business operations, such as Microsoft Office.Training Outcome:Potential future admin roles.Employer Description:Ascendant Access grew out of Managing Director Steve Dean’s strong belief that British design and manufacturing can produce truck mounted platforms competitive with anybody else in the world.Working Hours :Monday - Thursday, 8.00am - 4.00pm.
Friday, 8.00am - 12.30pm.Skills: Communication skills,IT skills,Time management,Multi-tasking skills....Read more...
Customer Learning ManagerSalary dependent on skills and experience Full-time, PermanentLeeds, Office Based – LS15Are you experienced in helping customers get the most out of SaaS platforms? Do you enjoy turning complex technology into clear, practical training that gives people the confidence to hit the ground running?Build Concierge is looking for a Customer Learning Manager to take ownership of how our customers and internal teams learn, adopt and get the best from our platform.This is a hands-on role where you'll have the opportunity to shape and improve the entire enablement journey. From creating structured onboarding programmes and delivering customer training to developing a scalable training academy, you'll help us build a consistent approach that supports our customers as we continue to grow.Working closely with our Customer Success, Sales, Solutions, Product and Development teams, you'll play an important part in helping customers see value from the platform sooner, increase adoption and become confident users.Role overviewAs our Customer Learning Manager, you'll be responsible for creating a structured, engaging approach to customer onboarding and ongoing education.The successful candidate will take what can be a complex platform and make it easy to understand, building training programmes and resources that work for different users, whether they're administrators, operators or managers.Your responsibilities will include:Training & Onboarding
Designing structured customer onboarding programmes that align with implementation timelines.Delivering engaging live and recorded training sessions.Providing on-site training, onboarding and workshops at customer locations when required.Creating tailored learning journeys for different types of platform users.Helping customers understand how to use and manage their workflows effectively from day one.
Content & Enablement
Building and maintaining a scalable training academy, including videos, guides and certification programmes.Developing practical playbooks covering workflows, APIs, integrations and platform best practice.Creating assessments and certification frameworks to support and validate learning.Keeping training materials up to date as the platform develops and evolves.Using customer feedback to continually improve our training and enablement resources.
Internal Training
Training internal teams on platform capabilities, workflows and best practice.Helping ensure our customer-facing teams have a consistent understanding of the platform and how we talk about it.Supporting the onboarding and development of new team members through structured training programmes.
Customer Adoption & Impact
Helping customers build confidence in the platform and make better use of its capabilities.Improving product adoption and reducing the time it takes customers to see value.Reducing reliance on ongoing support through better training and education.Identifying common knowledge gaps and sharing insights with our Product and Development teams.Continually looking for ways to make our onboarding and enablement processes more effective and scalable.
Skills and ExperienceWe are looking for someone who combines strong communication skills with a good understanding of SaaS technology. You'll be comfortable speaking to customers, delivering training and taking technical concepts and making them easy for different audiences to understand.Requirements:
Proven experience training or enabling customers or users on a SaaS platform.The ability to explain technical concepts such as APIs, workflows and integrations in a clear and accessible way.Experience designing structured training programmes, onboarding journeys or learning pathways.Strong communication and presentation skills, with the confidence to lead training sessions and workshops.A highly organised and process-driven approach with excellent attention to detail.The ability to work collaboratively across different teams and build strong relationships with a range of stakeholders.
Desirable
Experience building or managing an LMS or online training academy.Familiarity with tools such as Loom, Notion or TalentLMS.Previous experience within Customer Success, Implementation or SaaS onboarding.Experience working with automation, AI or workflow-driven technology.
This is an opportunity to make a real impact on how our customers experience Build Concierge. You will have the freedom to help shape our approach to customer education and build training and onboarding processes that can scale alongside the business.Apply today with your latest CV to join Build Concierge as our new Customer Learning Manager. INDHSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Support the transport and despatch team with day-to-day administration and paperwork.
Prepare, check, print and organise delivery paperwork, labels, manifests and picking documents.
Update order, courier and delivery information accurately in company systems and trackers.
Help monitor deliveries and collections, checking tracking updates and escalating delays or issues to the Transport Manager.
Assist with customer and courier communication, including booking information, delivery updates and basic follow-ups.
Support route planning administration by ensuring delivery information, notes and paperwork are complete and clearly recorded.
Help keep courier folders, despatch records and proof-of-delivery information organised and easy to locate.
Work with warehouse and customer service colleagues to help ensure the correct item, paperwork and delivery information are matched.
Assist with basic reports and trackers for deliveries, collections, courier issues and outstanding actions.
Support the team with filing, meeting notes, action tracking and process documentation.
Escalate missing information, delivery concerns or paperwork discrepancies promptly to the Transport Manager.
Follow company procedures, including health and safety requirements, and complete work accurately within agreed timescales.
Training:
Online attendance with Loughborough College within the first 15 months, one morning per week with onsite sessions in the afternoon to assist with portfolio building and preparation for End Point Assessment.
Diarised visits from a dedicated Trainer/Assessor.
Attendance to Loughborough College for an Induction Day. (Induction to take place on the last Wednesday of the month that you are enrolled, 9:30am-3pm. Confirmation of date provided upon enrolment).
Attendance to Loughborough College for Functional Skills (if required).
On-the-job training.
Off-the-job training.
Training Outcome:Following successful completion of the apprenticeship, there may be the opportunity to progress into a permanent Transport & Despatch Administrator role. With experience, the apprentice could develop into a Transport Coordinator or wider logistics and delivery operations role, supporting route planning, courier management and customer delivery experience.Employer Description:We are a growing group of exciting outdoor leisure e-commerce brands, including:- FunBikes – The UK’s market leader in quad bikes, dirt bikes, and electric scooters- Dualways – Leading distributors of off-road & road legal vehicles to trade- Bell Tent Boutique – Specialists in luxury camping and outdoor adventureWorking Hours :Monday - Friday, 9.00am - 5:30pm.
Some Saturdays on a rota basis, mostly during peak (Christmas).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental....Read more...
Field-based UK National. This is a newly created role offering the opportunity to shape the company's national utilities strategy. Joining during an exciting period of growth, you'll develop key customer relationships across the UK, with progression into a future leadership role as the opportunity to build and lead your own team.
Our client is a well-established manufacturer supplying the utilities and infrastructure sector with high-quality products and technical solutions. Due to continued growth, they are looking to appoint a National Utilities Manager to drive business development and strengthen relationships with key utilities customers nationwide.
What's on Offer National Utilities Manager
Salary of £55,000 - £70,000, depending on experience
Bonus
Pension
For the right person, potential progression into leadership as this new role develops
Autonomy in a strategic, field-based role
Responsibilities National Utilities Manager
Develop relationships with water authorities, Tier 1 Tier 2 contractors and utilities customers
Identify and secure new business opportunities across major infrastructure projects
Influence specifications and support framework opportunities
Provide technical support and manage key customer accounts
Support projects from tender through to completion
Work closely with internal teams to ensure successful project delivery
Monitor market activity and identify future opportunities
About You; National Utilities Manager
Experience within the water, utilities, civil engineering or infrastructure sectors
Strong network within UK water authorities and contractors
Experience in business development and key account management
Commercially aware with a proven track record of winning new business
Full UK driving licence and happy to travel nationwide
E3 Recruitment would like to hear from candidates with experience as a National Utilities Manager, Business Development Manager, Key Account Manager, Technical Sales Manager, Specification Managers or similar within the utilities or infrastructure sectors.
To apply National Utilities Manager, please click "Apply Now" and attach your most up-to-date CV. Alternatively, contact Fiona McSheffrey at E3 Recruitment.....Read more...
£27,800 Starting, Permanent Position, Monday to Friday, Employee Wellness Programmes, Enhanced PensionWe are currently recruiting for a Fleet Coordinator to join a busy automotive company in Elland. This is a full-time permanent opportunity offering excellent long-term stability, strong employee benefits, and opportunities for progression within a growing business.The successful fleet coordinator will support the coordination of maintenance and repair activities, ensuring customers receive a prompt and professional service while helping engineers operate efficiently in the field.What’s on Offer for the Fleet Coordinator
Starting salary of £27,800p/a
Monday to Friday
Enhanced company pension contribution
Employee wellbeing and wellness support programmes
Ongoing training and career development
Company sick pay scheme
Free onsite parking
Travel-related benefits
Stable, permanent employment with progression opportunities
Key Duties of the Fleet Coordinator
Receive and process customer breakdown and repair enquiries
Schedule and dispatch Field Service Engineers based on customer requirements and engineer availability
Monitor active jobs and provide customers with regular progress updates
Maintain accurate records using internal systems and databases
Adjust engineer schedules and appointments in response to changing priorities
What we’re looking for in the Fleet Coordinator
Previous experience within a service coordination, scheduling, or breakdown support environment is advantageous
Strong organisational skills with the ability to manage multiple priorities
Excellent communication skills when dealing with customers and colleagues
Confident liaising with both internal departments and external clients
High attention to detail and accuracy when updating systems and records
Previous experience as a fleet coordinator or similar role
If you would like to be considered for this Fleet Coordinator opportunity, please apply today or contact Grace at E3 Recruitment for further details. ....Read more...
Assist with the planning and scheduling of traffic management works.
Use digital platforms and the company's field management system to allocate, monitor and update live jobs.
Liaise professionally with clients, local authorities, operatives and suppliers by telephone and email.
Support the booking and coordination of labour, vehicles and traffic management equipment.
Maintain accurate electronic records and ensure all documentation is completed correctly.
Assist with the preparation of permits, work schedules and job packs.
Respond to customer enquiries in a professional and timely manner.
Carry out general office administration duties as required.
Support the processing of timesheets, job records and operational paperwork.
Training:
This is a fully work-based programme.
You will get allocated time to complete your apprenticeship work and also receive regular meetings with your training provider.
You will be studying the Level 3 Business Administrator Apprenticeship Standard.
Training Outcome:The successful candidate will undertake an appropriate apprenticeship programme alongside on-the-job training. They will receive support to develop the knowledge, skills and behaviours required to become a competent Traffic Management Co-ordinator.Employer Description:Operating across multiple sectors of the highway management sector. With exceptional depth of experience in the industry, we look to make your life easier in all aspects of traffic management, road resurfacing and event management. You can feel assured that from initial site inspection, through to design, construction and final delivery, we will exceed your expectations across our service delivery. Here at Total Resources we understand the importance of working alongside our clients to ensure their requirements and specifications are fully met and that they are supported by a highly skilled and experienced team through which they will receive the service level required to successfully deliver their individual project.Working Hours :07:30 - 17:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Logical,Team working....Read more...
Responsibilities will include:
Providing office support including customer and employee support
Assisting director with management of the business
Keeping well-organised files and records of business activity
Researching company data and archived reports
Keeping computer databases up to date
Interacting with clients either on the phone or in person
Answering phones and connecting calls to the proper department
Dealing with import and export broker
Following up on business communications, billing, and ordering
Communicating with materials suppliers and vendors
Invoicing and processing purchase orders
Using spreadsheets to track expenses and company spending
Collecting and inputting company data
Learning about the company's mission and available products/services
Emailing sales invoices
Preparing documents by printing, copying, and binding
Collecting and sorting post
Scheduling appointments and events
Ordering office stationery and other supplies
Preparing meeting rooms by setting up chairs and getting refreshments
Participating in office meetings and taking meeting minutes
Being ready for any other administrative tasks that are required
Training:
Level 3 Business Administration Apprenticeship Standard
Support with English and maths if required
Work-based learning
End-Point Assessment
Training Outcome:
Euro Asian Parts will offer progression and further development within the business wherever possible
Employer Description:Euro-Asian Parts was launched in 2011 and is dedicated to helping accident repair centres and the independent motor trade to deliver outstanding service to their customers. Based in Chesterfield they supply genuine car parts for 27 different car brands.Working Hours :Monday - Friday. Between either 8:00am - 4:30pm or 8.30am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Positive attitude,Willingness to learn and grow,Polite and considerate,Confident and outgoing....Read more...
Working closely with the wider team, you'll support a range of administrative and organisational tasks, helping to ensure the smooth running of the office.
This varied role may include:
Managing emails, telephone enquiries and visitor communications
Maintaining accurate records, databases and filing systems
Supporting diary management and meeting administration
Preparing documents, letters, reports and correspondence
Updating spreadsheets and organisational systems
Supporting compliance and data management processes
Assisting with the organisation of events, activities and community initiatives
Liaising with colleagues, volunteers, service users and external stakeholders
Handling incoming and outgoing post
Ordering office supplies and maintaining stock levels
Supporting managers with general administrative tasks and projects
Providing excellent customer service and professional communication at all times
This role is across all departments of the business and will include some accounts administration.Training:Next Level will work closely with you throughout your apprenticeship programme.
Fortnightly online workshops
Dedicated 1-2-1 tutor support
Regular progress reviews with your tutor and manager
Functional Skills support in Maths and English, if required
Ongoing workplace coaching and development
Training Outcome:Upon completion, a Business Administration apprenticeship can open the door to a wide range of career opportunities across different sectors. Following successful completion, there is the potential to progress onto full time employment within the company.Employer Description:The Motor Company is a family established and run business based in Taunton, Somerset. It is predominantly a car dealership selling new and used cars, parts and repairs to vehicles and has a strong reputation in the area having been there since 1986.Working Hours :Monday to Friday 9am to 5.30 with 30 minutes for lunch
37.5 hours per week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Time management,Professionalism....Read more...
Vehicle Technician Norwich
Salary: OTE £42,000 (depending on experience)
Hours: Mon-Fri 8:30am5:30pm, 1 in 3 Saturdays 8:30am1:00pm
We are looking for a fully qualified Vehicle Technician (NVQ Level 3 or equivalent) to join our friendly, professional team in Norwich.
Key Responsibilities:
- Servicing, maintenance, and repairs of customer vehicles
- Fault diagnostics and problem-solving
- Ensuring work is completed efficiently and to high standards
- Providing excellent customer service
Requirements:
- NVQ Level 3 or equivalent in Vehicle Maintenance & Repair
- Dealership or independent workshop experience preferred
- Strong diagnostic and technical skills
- Positive, team-focused attitude
Benefits:
- 31 days annual leave (including bank holidays)
- Pension scheme & life assurance
- Free RAC breakdown cover
- Employee discounts on vehicles, parts, and services
- Health and wellbeing support
- Cycle-to-work scheme
- Recruitment referral incentives
- Free refreshments and more
Join a supportive team where your skills are valued and your career can grow. Apply today! Or contact Rachael on 07885881841 / rachael.mortimer@holtautomotive.co.uk ....Read more...
