Providing administrative support to the sales and lettings teams
Handling customer enquiries by phone, email, and in person
Updating property listings and internal systems accurately
Preparing documents, letters, and marketing materials
Booking and managing appointments and viewings
Maintaining organised records and filing systems
Supporting the day-to-day running of the office
Training:Teaching and learning the skills, knowledge and behaviours within Business Administration.Training Outcome:This role is ideal for someone looking to build a career within estate agency. Successful completion of the apprenticeship may lead to a permanent position with opportunities to progress into roles such as Sales Negotiator, Lettings Administrator, or Office Manager.Employer Description:An Estate Agency based in Sutton ColdfieldWorking Hours :Between 9am to 5pm, Monday to Friday.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Flexible,Initiative,IT skills,Organisation skills,Team working....Read more...
Process stock orders for deliveries to wards
Stock rotation
Dispensing medication to inpatients and outpatients
Customer Service
Completing documentation
Disposal of waste medication
Reception duties
Work closely with Senior Pharmacy Assistant and Pharmacist
Process Invoices and support with procurement of medicines
Training Outcome:On successful completion of the Level 2 Pharmacy Assistant apprenticeship the individual will progress to a Senior Pharmacy Assistant role within the trust. (Apprenticeship needs to completed in a timely manner). Employer Description:South West Yorkshire Partnership NHS Foundation Trust is a specialist trust that provides a wide range of community health, mental health and learning disability services Working Hours :Standard working pattern is 9am until 5pm Monday- Friday with weekend commitment.
Participate in the weekend and bank holiday rota.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Trainee Field Sales
Location: Ideally based around Chester, Crewe, Dudley, Llandudno, Manchester, Stockport, Telford, Warrington, Walsall, Wolverhampton
Salary: £40,000 OTE (Basic £25,000) + Company Car + Bonus + Pension + 24 days Hols (plus BH 32 total) +Benefits + Fully Remote Role
This is an excellent opportunity to join a market-leading Automotive Aftermarket business. As a Trainee Field Sales Representative, you will receive comprehensive training, hands-on mentoring, and long-term career development within a stable and growing industry.
If you are technically minded, enjoy working with vehicles, and feel confident speaking with people, this role offers a clear pathway into technical field sales and product demonstration.
The Role
Develop and manage new and existing customer accounts
Demonstrate technical automotive products in customer environments
Explain product features and benefits clearly and confidently
Build strong, long-term customer relationships
Represent the business professionally in the field
About You
Confident communicator who enjoys meeting customers
Interested in automotive products, vehicle repair, or the automotive aftermarket
Customer-focused with a proactive, positive attitude
Holds a full UK driving licence (essential)
Sales experience is welcome but not required – training is provided
Register your Interest
Send your CV to Robert Cox – Glen Callum Associates Ltd – – 07398 204832
Job Ref: 4305RC – Trainee Field Sales
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know – we’re here to support you.....Read more...
By the end of the apprenticeship, we would envisage that you will be able to carry out the following:
Liaise with customers, advisers & lenders to process mortgage / protection applications and process associated documents in line with lender requirements and to meet deadlines, customer needs and regulatory requirements.
Pro-actively engage and liaise with solicitors to ensure the conveyancing process maintains momentum, that the mortgage process does not delay completion and the customer experience remains positive throughout.
Liaise with pension providers to ensure a swift process is followed.
Support the advisers with general administrative duties (setting up files, photocopying, scanning, etc.).
Continually look for and introduce ways of improving customer satisfaction through liaison with colleagues and customers.
Add new customers to the CRM 360. Update ongoing applications with regular information and notes in order that progress can be monitored.
To be considered for this role, you must have the following:
Be able to communicate.
A willingness to absorb a lot of new information, learn and develop.
Good attention to detail.
Good time management and inter-personal skills.
Good computer / Microsoft Office skills.
Training:The apprentice will have an assigned Educator from Heart of England Training, they will be trained within their workplace and meet regularly via Teams with their Educator.Training Outcome:It is hoped but not guaranteed that after this apprenticeship a full offer of employment will be given.Employer Description:FINANCIAL SERVICES – MORTGAGES, MORTGAGE PROTECTON (LIFE INSURANCE), PENSIONS & INVESTMENTS.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental....Read more...
JOB DESCRIPTION
Legend Brands, an industry leader and long-standing, stable company, combines over 185 years of experience in providing equipment, accessories and chemicals for professional cleaning, facility maintenance, portable environmental control, fire remediation and water damage restoration.
Supervision Responsibility:
None
Essential Duties
• Respond Answer product, order, and service-related questions. • Respond promptly to customer inquiries, concerns, and questions. • Manage incoming calls, shared among the team. • Maintain a positive, empathetic, and professional attitude always. • Process and follow up on sales orders. • Communicate with customers through various channels. • Ensure adherence to credit policies and sales procedures. • Work cross functionally with key departments. • Extensive experience and judgment to make critical logistics and customer service-related decisions. • Provide shipping quotes as needed. • Perform other related duties as assigned.
Minimum Qualifications
Education and Experience
High School Diploma or GED required.
Operations Support Specialist II
This position is required to have a minimum of 2 years of previous experience and working knowledge and competent demonstration of the following:
• Entering, confirming and releasing sales orders in the ERP system
• Logging into designated freight program to provide freight estimates to customers
• Answering and transferring calls
• Logging in and responding timely to customers on Live Chat
• Basic MS Excel
• Intermediate knowledge of EDI and MS Power Automate
Operations Support Specialist II perform broader range of duties, proven skillset to fully perform Operations Support Specialist responsibilities, more technically complex tasks, expected to set an example of professional efficiency, and provide technical direction to less experienced staff.
The Operations Support Specialist II receives minimal instruction or assistance and is fully aware of the operating procedures and policies associated with the department.
Hiring Range
$22.00 - $25.25 per hour
Benefits
Legend Brands offers an excellent benefits package with comprehensive medical, dental, vision, life insurance, disability coverage, leaves of absence, 10 paid holidays, generous paid time off, employer matching 401k PLUS a company-sponsored pension, and more!
Additional Considerations
• Legend Brands is an equal opportunity employer that considers all applicants without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
• Candidates must be authorized to work for an employer in the U.S., as we are not currently sponsoring or taking over sponsorship of employment Visa's.
• All job offers are contingent upon satisfactory pre-employment drug test and background checks.Apply for this ad Online!....Read more...
You'll receive structured training and dedicated supervision to support your learning and professional growth. The role will focus on a range of HR-related tasks, clinical templates, locum cover coordination and annual leave administration for staff. Five days a week will be spent working on-site, one day per week will be dedicated to apprenticeship study, providing protected time to complete coursework, attend training and develop the knowledge and skills required for the qualification.
You will support day-to-day HR administrative tasks, helping ensure the smooth running of services.
Tasks will include:
Maintaining accurate HR records
Supporting clinical templates
Assisting with locum cover and rota updates
Supporting with annual leave and helping with induction for new starters and temporary staff
You will also support with the preparation of meetings and taking minutes, ensuring compliance and contribute to business continuity documentation related to staffing.Training:A 100% tailored training and assessment program will be delivered to support you throughout your Apprenticeship, (14 - 18 months including endpoint assessment) topics covered include:
Business and Customer Awareness
Communication Skills
Building a team
HR legislation
HR Functions, roles and plans
Systems and processes
Service delivery
Problem solving
Change and improvement techniques
HR base data and info
Resilience
Emotional intelligence
Training Outcome:Following successful completion of the apprenticeship, the individual will be considered for a full-time HR administrator position within the GP surgery. This role offers a supportive and professional environment where they can continue to grow and thrive. Overtime there will be opportunities to expand their responsibilities and contribute to wider HR initiatives. Employer Description:Newgate Medical Group is a welcoming and busy GP Practice located in Worksop, Nottinghamshire, providing regulated NHS services to our patients. We are a large Practice with over 30,000 registered patients. We have an established team of 9 GP Partners and a host of varied health professionals including clinicians, receptionists, and large admin team, totalling approximately 80+ employed staff, plus Locum workers.Working Hours :Monday to Friday 9am to 5pm, shiftsSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Laboratory Technician Location: Oldbury, Birmingham Salary: £28,000 per annum (Permanent) Industry: Industrial Paint & Pigment Manufacturing Hours: 40 hours per week ·Monday-Thursday: 8:00am - 4:30pm ·Friday: 8:00am - 3:35pmThe Role Our client, a highly successful pigment colouring manufacturer, is seeking a Laboratory Technician to join their Oldbury manufacturing site. This is a permanent, site-based role reporting directly to the Production Manager. You will take full responsibility for all quality control, testing, regulatory, and product development activities relating to the site. The role is largely autonomous and suits a self-motivated individual comfortable working independently within a manufacturing environment. Key Responsibilities ·Carry out quality control testing, regulatory checks, and product development work ·Support production processes when required to ensure on-spec, timely dispatch ·Work independently and escalate issues to the Production Manager when appropriate ·Investigate quality-related non-conformances and assist with corrective/preventive actions ·Identify and report product or equipment faults ·Maintain laboratory reagent and consumable stock levels ·Create and maintain electronic records using Microsoft NAVision (MRP system) ·Maintain Bills of Materials and operating instructions ·Develop and update Technical Data Sheets and Material Safety Data Sheets (MSDS) ·Support the sales team by developing technical solutions for customer requirements ·Travel occasionally to customer or group sites for technical support or training ·Ensure laboratory areas are kept clean, safe, and compliant with Health & Safety policies ·Comply with Company Equal Opportunities and Health & Safety at Work policiesSkills & Experience Required ·Strong laboratory skills, ideally gained within a manufacturing or industrial environment ·Previous experience as a Laboratory Technician, Lab Assistant, or similar ·Comfortable working independently and managing own workload ·Highly self-driven with excellent attention to detail ·Strong IT and computer skills ·Good communication skillsIdeal Candidate This role would suit someone currently working as a Lab Technician or Lab Assistant who is looking for greater autonomy and responsibility within a stable and successful manufacturing business based in Oldbury, Birmingham.....Read more...
Finance Assistant – Newton Aycliffe*Minimum qualification of AAT level 2 requiredHours: Full Time (Monday – Friday)Salary: £24,500 - £27,500 per annumReports to: The post holder will be accountable to the Finance Manager, CEO’s & Directors of ROC GroupObjectives: To provide a highly effective Finance administration serviceWhat We Offer:
Ongoing professional development and training.
Comprehensive benefits package, including enhanced DBS check, healthcare plan, and company pension.
Enjoy perks like our profit share scheme, recognition program, credit union saving scheme, and company events.
A supportive and forward-thinking organisation committed to quality care, who make a real difference in the lives of young people.
Job Purpose and Role:We are looking for a proactive Finance Assistant to join our busy and growing finance team. You will support the Finance Manager and provide efficient, customer-focused financial and administrative support across the organisation.This is a fast-paced role requiring strong organisation skills, attention to detail, and the ability to manage competing priorities while delivering high-quality service to internal teams and external partners.Key Responsibilities:
Process incoming and outgoing invoices accurately and on timeSupport banking, payments, and account reconciliationsAssist with payroll preparation, timesheets, and staff expensesHelp prepare VAT returns and financial reportsMaintain accurate financial records (manual and electronic)Respond to finance queries from colleagues and external stakeholdersDistribute financial documentation to relevant managersLiaise with facilities and other departments to ensure accurate information flowMaintain confidentiality and comply with company policies, Health & Safety, and Safeguarding standards
About You:
Highly organised with strong time management skillsConfident communicator with good interpersonal skillsCustomer-focused with strong attention to detailAble to work effectively in a busy team environment
ROC Group provides services for children and young people. Appointment to this role is subject to the successful completion of a DBS check.Apply now, or call on 0330 335 8999.....Read more...
Manage and retain candidate database: Maintain and update a candidate database, working towards holding 20% of the budgeted candidate numbers.
Attend client meetings: Go to client meetings with senior team members to support them and understand client requirements.
Client check-ins: Check in with clients on a daily and weekly basis, and complete follow-up calls or messages with clients every Friday.
Accurate record keeping: Keep accurate records of all activity and work in line with Employment Legislation and recognised best practice.
Advertising vacancies: Use Broadbean, Facebook and other social media platforms to advertise job vacancies as directed.
Resourcing and recruiting: Resource, recruit, interview and engage with applicants in line with agreed processes and under supervision.
Use of internal platforms: Learn and use internal platforms, such as Matchmaker, to support your day-to-day recruitment duties.
Proactive customer service: Provide proactive customer service through check-ins, follow-ups and visiting clients where required.
Updating the team: Update relevant managers and team members on the progress of your work and any agreed projects.
Growing business market share: Support the growth of market share by promoting recruitment services to new and existing businesses and helping to maintain client relationships to maximise margins.
Training:
Recruiter Level 3 Apprenticeship.
End Point Assessment.
English and Maths Functional Skills, if required, which will be delivered via online training sessions for 1 hour per week.
Training Outcome:
Full career progression mapped for the successful candidate.
Employer Description:We’re a recruitment company based in Leicester. Supplying hundreds of driving and industrial jobs across the Midlands every week. We do the searching and handle all of the faff for you. All you need to do is get in touch.
Whether you’re looking for work or need someone to get the job done, we’re here to help with your recruitment needs.Working Hours :Between 8am-5pm, Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Creative,Non judgemental,Patience,Physical fitness,Confident Telephone Manner,Target Driven....Read more...
During this programme, you’ll work in key areas such as below work as part of team to become expert-level data and AI talent:
AI Adoption & Enablement – helping shape, test and improve ML models, data pipelines, or automation solutions
Data & Insights – partnering with product, operations or customer facing teams to understand real problems AI can help solve
Customer Experience – trial and build AI assistants and knowledge tools to enable frontline or sales teams; capture feedback and measure value
Transformation Programmes – contribute to change initiatives, tracking outcomes and risks, and presenting recommendations that stick
Training:As an AI Expert apprentice, you’ll study for recognised apprenticeship (Level 6 AI/ Machine Learning Engineer). You’ll spend a minimum of 20% of your time learning and studying. After you have successfully completed your apprenticeship qualification and scheme, we’ll look to support you in securing a role that is best aligned to your strengths and interests.Training Outcome:On completion of your programme, your future role will depend on the opportunities available when you assimilate, but we will support you throughout this process to help identify and secure a suitable position.Employer Description:You’re not just looking for a career, you’re looking to make a difference. Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding. And we use the power of technology to help solve big challenges, like climate change and cyber security. From day one, you’ll have a voice at BT Group. You’ll get stuck in to tough challenges, pitching ideas and making things happen. You won’t be alone though: we’ll be there with help and support through you’re learning and development. You’ll make great friends, discover new talents, and feel part of something exhilarating. This is your chance to make a real difference to the world. Grab it.Working Hours :Monday to Friday, 9.00am to 5.00pm (with some flexibility dependent on your team).Skills: Communication skills,Attention to detail,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
During this programme, you’ll work in key areas such as below work as part of team to become expert-level data and AI talent:
AI Adoption & Enablement – helping shape, test and improve ML models, data pipelines, or automation solutions
Data & Insights – partnering with product, operations or customer facing teams to understand real problems AI can help solve
Customer Experience – trial and build AI assistants and knowledge tools to enable frontline or sales teams; capture feedback and measure value
Transformation Programmes – contribute to change initiatives, tracking outcomes and risks, and presenting recommendations that stick
Training:As an AI Expert apprentice, you’ll study for recognised apprenticeship (Level 6 AI/ Machine Learning Engineer). You’ll spend a minimum of 20% of your time learning and studying. After you have successfully completed your apprenticeship qualification and scheme, we’ll look to support you in securing a role that is best aligned to your strengths and interests.Training Outcome:On completion of your programme, your future role will depend on the opportunities available when you assimilate, but we will support you throughout this process to help identify and secure a suitable position.Employer Description:You’re not just looking for a career, you’re looking to make a difference. Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding. And we use the power of technology to help solve big challenges, like climate change and cyber security. From day one, you’ll have a voice at BT Group. You’ll get stuck in to tough challenges, pitching ideas and making things happen. You won’t be alone though: we’ll be there with help and support through you’re learning and development. You’ll make great friends, discover new talents, and feel part of something exhilarating. This is your chance to make a real difference to the world. Grab it.Working Hours :Monday to Friday, 9.00am to 5.00pm (with some flexibility dependent on your team).Skills: Communication skills,Attention to detail,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Install, maintain, and repair electrical systems in the portable accommodation units within our range
Test and inspect portable building and accommodation units
Assess installations to ensure they meet the correct operational and safety guidelines
Deliver electrical refurbishment on any cabins, whether depot based or on-site installations
Diagnose and rectify faults
Maintain accurate and comprehensive service records
Develop in-depth product knowledge
Build excellent working relationships with customers and understand their business needs and requirements
Become an ambassador for our “Customer First” culture, resolving any issues quickly and keeping your colleagues and customers informed, so they feel truly valued
Expand your team working skills with your colleagues and the wider Sunbelt Rentals team
Manage multiple tasks and deadlines as part of a varied workday in a fast-paced operational environment
Training Outcome:
We’ll also support your personal growth and development in line with your Sunbelt Rentals career aspirations
You will attend both in-house and manufacturer courses to expand your product knowledge and skills
Employer Description:Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is. Our people are at the heart of our values and they’re our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team-mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect. Your health, safety and wellbeing is really important to us. We’re raising awareness and providing support through initiatives such as our mental health awareness campaign and first-aider programme. You’ll also be able to access a 24-7 employee assistance helpline, counselling services and financial wellbeing support.Working Hours :Monday to Friday
Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Physical fitness....Read more...
Meeting and greeting clients
Data Entry
Answering telephones, taking messages
General filing and archiving documentation including photocopying; binding of documents
Ad hoc support
Dealing with changing priorities and confidential information
Provide secretarial and general support to other staff as required
Responsible for the general office facilities management, e.g. ordering supplies, overseeing the coordination with suppliers, systems
Generally ensuring the smooth running of the office
Training Outcome:
Production Support which then leads onto Project Manager
Employer Description:We are a small and friendly design and build company which specialises in servicing the events and hospitality industry.
Our jobs such as festivals, private parties, pop up brand launches etc are normally based in and around London but we do often travel across the UK and have been known to even complete jobs in Europe.Working Hours :Monday to Friday 9am to 4pm with 30 minutes unpaid lunch and two 15 minute paid tea breaks.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Creative,Initiative,Hardworking....Read more...
This is a fantastic and unique opportunity to embark on a journey towards a great career.
Starting as an Optical Assistant apprentice with future opportunities for career progression, you will be supported with loads of great, fun, and interactive training.
You will use these exciting new skills in your day-to-day job, where you will gain customer service skills, knowledge in optical support, and develop behaviour suitable for working in an optical practice.
Those with a flair for fashion will love the new frames coming in, and if it's your forte, you may even get involved in meeting frame reps and helping choose the new ranges.
If you are more technical, you will get to learn lots of information about lenses and measurements, then transform that information into jargon-free, easy-to-understand, customer-friendly language.
It's all about teamwork in an optician's practice. There are many roles, but you support each other to ensure your customers get the best experience possible. Optical assistants are a very important part of any optical practice and crucial to the customer journey. Individuals with a real passion for both healthcare and retail thrive in this role, as it's perfect for those who love to make a real difference in other people's lives.
The duties within this role include:
Greeting customers in a professional and friendly manner as they enter the practice
Interpreting and understanding a clinically issued prescription, its effects on the eye, and the customer's vision
Helping customers select spectacle frame(s) that are suitable in terms of comfort, looks good and fits lifestyle requirements
Be able to explain the features and benefits of particular frames, using non-technical customer-friendly language
Measuring the frames and ensuring they are a suitable size for a customer and can accommodate their lenses
Adjusting customers spectacle frames using the correct tools to ensure stability and comfort
Basic frame repairs
Have a good knowledge of Ophthalmic lenses, tints and coatings to be able to meet visual / lifestyle requirements
Ordering prescription glasses and contact lenses in for the customer
Correct completion of NHS paperwork and written records in-line with company procedures
Making follow-up appointments for customers
Use a focimeter to find the prescription from spectacles
Communicate contact lenses suitability, features and benefits
Carrying out pre-screening tests such as retinal imaging and pressure and visual field-testing
Explaining offers and products to customers
Taking payments from customers
Being able to problem-solve with basic optical concerns
Understanding business KPIs and how they affect the practice's profitability
Training Outcome:The successful candidate will work towards achieving a Level 3 qualification in optics and gain experience in a busy optical practice.
Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part-time working are often possible.
You could go on to acquire higher level optical qualifications such as:
Ophthalmic Dispensing – become a qualified Dispensing Optician
Contact lens Optician - fit Contact lenses
Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non-optical aids such as bump-ons
Optometry courses – carry out full eye examinations and issue prescriptions
Clinical representative – visiting practices introducing new frame ranges and ophthalmic lenses
In-practice trainer – you could use your knowledge to train others
Other non-clinical roles:
Practice Management – you could complete a management course
Practice ownership – you could go into business yourself, a partnership or franchise
Employer Description:Sacred Eyes is an optical company based in Woolwich.Working Hours :Monday - Saturday, between 08:50 - 17:00Skills: Communication skills,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Tudor Employment Agency are currently seeking a proactive and customer‑focused Customer Service Advisor to work for our client based in Sheffield, S4.The ideal candidate will be responsible for handling customer enquiries across multiple channels, ensuring timely and accurate responses in a fast‑paced environment. This role is essential to maintaining excellent service standards for members of the public on behalf of Sheffield City Council and offers opportunities for development within a dynamic customer service setting.Rate of pay: £12.21 per hour Hours of work: Monday to Friday – Working Hours between 8.00am and 6.00pm on a weekly rota basisKey Responsibilities for the Customer Service Advisor:
Communicating directly with customers via telephone, email, electronic systems, social media and face‑to‑face when requiredProcessing incoming calls, emails and service-related enquiries from members of the public across Sheffield regarding services delivered by Veolia on behalf of Sheffield City CouncilCarrying out both reactive and proactive customer service tasks to ensure contractual service levels and call targets are consistently achievedDealing with incoming calls in a professional, timely and friendly manner for both internal and external customersResponding promptly and effectively to customer enquiriesHandling and resolving complaints at the first point of contact wherever possible, ensuring customer satisfaction and business requirements are metObtaining and evaluating relevant information to resolve service issues efficientlyProcessing service requests, enquiries and complaints, ensuring all information is recorded accurately and passed to relevant teamsLiaising with internal stakeholders such as Operations and Systems Support to ensure work is completed and database amendments are made correctlyCarrying out call‑backs to customers to provide updates on progressCommunicating expected timescales for resolution clearly and professionallyMaintaining full awareness of all processes and ensuring high standards of service quality at all timesSupporting the management of a customer base of approximately 240,000 properties across Sheffield
Key Skills for the Customer Service Advisor:
Proven ability to deliver exceptional customer service across multiple communication channelsStrong listening skills and the ability to identify customer needs effectivelyAbility to work collaboratively within a team and remain calm under pressureExcellent organisational and planning skills, with the ability to prioritise tasksStrong interpersonal skills with high attention to detailProactive, adaptable and able to go the extra mile for customersFlexible and open to a broad range of tasks within a changing environmentConfident telephone manner with strong verbal communicationCompetent IT skills, including the ability to learn new systems quicklyAbility to take initiative with a genuine interest in delivering a first-class customer experience
How to ApplyIn order to be considered for the Customer Service Advisor vacancy, or for further information, please contact our Commercial team on 01922 725445 extension 1003 or 1004 or submit your CV to commercial@tudoremployment.co.uk, quoting ref TEAVEOCSA/04.Applicants can also register online by clicking the link – https://tinyurl.com/ONLINECOMTEMP1For information on all of our roles, please refer to www.tudoremployment.co.uk.#TeamTudor await your call!....Read more...
Working in partnership with other professionals to support learners
Establish positive relationships with learners and promote positive behaviours
Deliver individual/small group support in partnership with other professionals
Support students’ learning across the curriculum, tailoring support to match the students’ needs
To keep records of and mark work completed during teaching sessions led by the post holder
Support teacher planning
Contribute to the management of student’s behaviour and encourage the students
Other duties as and when required
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Given the ongoing growth of our Trust (currently 10 academies across multiple local authorities), future prospects are also growing for the right candidates.
Career progression is available for those who apply themselves to the culture and ethos of our Trust – Together We Succeed. Employer Description:Perry Hall Multi-Academy Trust is a primary school only Trust with continued growth since its establishment in 2013. We are currently 10 academies across multiple local authorities including Worcestershire, Wolverhampton and Staffordshire.Working Hours :Monday to Friday. Working hours to be confirmed upon appointment.
35 hours - Term time only.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental....Read more...
Finance Operations Executive (6 month FTC)
Location: London (Central)
Salary: Up to £40,000 per annum + Benefits
Sector: International SaaS / Sustainability Technology
The OpportunityWe are seeking a highly organised and customer-focused Finance Operations Executive to join our Global Customer Finance Operations team. This role is vital in supporting our Order-to-Cash processes during a period of significant operational demand.
You will sit at the heart of our revenue operations, splitting your time evenly between managing UK & North America collections and supporting our Order Desk & Subscription Invoice Management functions. This is a cross-functional role where you will collaborate closely with Sales, Customer Success, and Billing teams to ensure accuracy and keep revenue flowing smoothly.
Your Key ResponsibilitiesCollections (50%)
Manage a dedicated ledger of UK and North American customers to ensure payments are received on time.
Utilize AI-driven platforms to prioritize your outreach and manage workflows with high efficiency.
Resolve payment issues through professional phone and email communication to address overdue balances.
Monitor financial health by reviewing aging reports, identifying risks, and escalating concerns as necessary.
Maintain meticulous records and follow established dunning processes consistently.
Order Desk & Billing Support (50%)
Ensure billing accuracy by reviewing order forms, subscriptions, renewals, and contract amendments.
Execute clean billing cycles in partnership with the Subscription Invoice Management team.
Investigate customer queries regarding pricing, contract terms, missing POs, or data discrepancies.
Maintain data integrity across CRM and finance systems for all customer and subscription data.
Drive process improvements by collaborating with Sales and Customer Success to prevent recurring billing errors.
What You’ll Bring
Professional Experience: Proven background in collections, billing, accounts receivable (AR), or order management.
Communication: Strong interpersonal skills with the confidence to handle high-volume customer interactions.
Operational Excellence: A detail-oriented approach with the ability to manage competing deadlines independently.
Technical Aptitude: Comfortable navigating various systems; previous CRM or ERP experience is a significant plus.
Mindset: A proactive, problem-solving attitude with a focus on delivering a great customer experience.
....Read more...
Finance Operations Executive (6 month FTC)
Location: London (Central)
Salary: Up to £40,000 per annum + Benefits
Sector: International SaaS / Sustainability Technology
The OpportunityWe are seeking a highly organised and customer-focused Finance Operations Executive to join our Global Customer Finance Operations team. This role is vital in supporting our Order-to-Cash processes during a period of significant operational demand.
You will sit at the heart of our revenue operations, splitting your time evenly between managing UK & North America collections and supporting our Order Desk & Subscription Invoice Management functions. This is a cross-functional role where you will collaborate closely with Sales, Customer Success, and Billing teams to ensure accuracy and keep revenue flowing smoothly.
Your Key ResponsibilitiesCollections (50%)
Manage a dedicated ledger of UK and North American customers to ensure payments are received on time.
Utilize AI-driven platforms to prioritize your outreach and manage workflows with high efficiency.
Resolve payment issues through professional phone and email communication to address overdue balances.
Monitor financial health by reviewing aging reports, identifying risks, and escalating concerns as necessary.
Maintain meticulous records and follow established dunning processes consistently.
Order Desk & Billing Support (50%)
Ensure billing accuracy by reviewing order forms, subscriptions, renewals, and contract amendments.
Execute clean billing cycles in partnership with the Subscription Invoice Management team.
Investigate customer queries regarding pricing, contract terms, missing POs, or data discrepancies.
Maintain data integrity across CRM and finance systems for all customer and subscription data.
Drive process improvements by collaborating with Sales and Customer Success to prevent recurring billing errors.
What You’ll Bring
Professional Experience: Proven background in collections, billing, accounts receivable (AR), or order management.
Communication: Strong interpersonal skills with the confidence to handle high-volume customer interactions.
Operational Excellence: A detail-oriented approach with the ability to manage competing deadlines independently.
Technical Aptitude: Comfortable navigating various systems; previous CRM or ERP experience is a significant plus.
Mindset: A proactive, problem-solving attitude with a focus on delivering a great customer experience.
....Read more...
Corus Consultancy is hiring for a Full Time Kitchen Porter in London.
Responsibilities:
Customer Service: Greet customers, take orders, serve food & beverages, handle payments, and ensure a positive guest experience.
Food & Beverage Support: Assist with basic food prep (e.g., making sandwiches, toasting), set up buffets, restock supplies, and ensure presentation standards.
Cleaning & Maintenance: Clean dining areas, wash dishes, clear tables, maintain kitchen hygiene, and follow deep cleaning schedules.
Operations: Operate tills/cash registers, manage stock rotation (FIFO), set up/clear event spaces, and follow all health, safety, and hygiene (EHO, HACCP) guidelines.
Teamwork: Support colleagues, attend training, and adhere to company policies and procedures.
Documentations:
DBS Basic
Credit Report
3 Year Employment History
If interested contact – Madhu (07375920222)....Read more...
Assist in loading & unloading scaffolding materials
Support qualified scaffolders with erecting scaffolding structures
Support in dismantling & cleaning of the scaffold
Follow risk assesments & method statements
Maintain a safe & tidy work area
Training:
Training will be undertaked via Total People at the Wythenshaw Campus
Training is every 3 - 4 months
Training Outcome:
Upon qualification a few years experience will be required in order to progress
This can lead to advanced scaffolder courses & scaffolding supervisor courses
Employer Description:Premier Scaffolding has been trading since 2005.
We have over 40 years of Scaffolding experienceWorking Hours :Monday to Thursday, 8.00am - 4.30pm and Friday, 8.00am - 3.30pm.Skills: Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Logical,Team working,Initiative,Physical fitness....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include:
Actively approach your customers, engaging with them naturally
Understand customer needs and provide appropriate solutions
Work with colleagues across the store to help and support them
Turn negative customer situations into positive outcomes
Encourage customer feedback, share it with managers and use it to improve service
Utilise all available tools and systems to maximise sales
Have a full understanding of the processes relevant to your role and store
Take personal responsibility for operating in a safe and legally compliant way
Adhere to all policies & procedures relevant to your role
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
UK National hourly rate £12.71
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities. Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and EnglishTraining Outcome:Ongoing training and development.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :25 hours per week, Saturday and Sunday, between the hours of 7am-10pmSkills: Team Working,Organisation Skills....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include:
Actively approach your customers, engaging with them naturally
Understand customer needs and provide appropriate solutions
Work with colleagues across the store to help and support them
Turn negative customer situations into positive outcomes
Encourage customer feedback, share it with managers and use it to improve service
Utilise all available tools and systems to maximise sales
Have a full understanding of the processes relevant to your role and store
Take personal responsibility for operating in a safe and legally compliant way
Adhere to all policies & procedures relevant to your role
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK National hourly rate £12.71
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.Training:
Customer Service Practitioner Apprenticeship Level 2 including Functional Skills in maths and English
Training Outcome:
Ongoing training and development
Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :Saturday and Sunday, between the hours of 7.00am - 10.00pmSkills: Team Working,Organisation Skills....Read more...
This role supports the day‑to‑day delivery of catering, cleaning and customer service within a large junior dining facility at Catterick Garrison. Working on the frontline, the General Service Assistant helps ensure that food service, dining areas and back‑of‑house spaces are maintained to a high standard. The role involves working flexibly across multiple service areas, including the main canteen and the on‑site “Farmacy” counter where milkshakes, smoothies and protein shakes are prepared. You will work closely with the Mess Manager and wider team to maintain service standards, uphold health and safety requirements and support the smooth running of the site. Public transport to the site is limited, so candidates should be local or able to travel by car. You must be 18 or over due to site requirements.
• Supporting the day‑to‑day delivery of food service within a large junior dining facility• Serving customers and supporting the preparation of food and drinks• Preparing and serving milkshakes, smoothies and protein shakes at the on‑site “Farmacy” counter• Maintaining cleanliness across dining, service and back‑of‑house areas• Assisting with stock rotation and basic stock checks• Helping with deliveries, including unloading and storing items correctly• Processing payments in line with cash handling procedures• Following food hygiene, health and safety and company procedures at all times• Participating in team briefs, safety briefs and required training (classroom and e‑learning)• Carrying out any reasonable tasks requested by the manager, including supporting other departments where trained• Providing friendly, customer‑focused service to all personnel using the facilityTraining Outcome:While progression is not guaranteed, Aramark regularly develops team members who show commitment and strong performance. The apprenticeship will give you strong, transferable hospitality skills that can support future roles within Aramark or elsewhere in the industry. Depending on business needs, there may be opportunities to progress into roles such as Hospitality Assistant, Catering Assistant, Team Leader or Supervisor. The Level 2 qualification also provides a natural pathway into further training such as the Hospitality Supervisor Level 3 apprenticeship or other specialist hospitality qualifications.Employer Description:Aramark are a leading food service partner working with organisations across a range of market sectors in the UK. We know that great food is important to everybody and at Aramark their teams share a passion for hospitality, delivering great things for our people, partners and communities.Working Hours :Exact shifts to be confirmed by employer.Skills: Customer care skills,Team working,Learner of new skills,Fast paced....Read more...
The role focusses on maintaining strong technical control within the forge, providing support to Operations, Projects, Commercial and Inspection teams, and assisting with critical stages of the manufacturing process, including forging and heat-treatment activities involving hot metal. You will help arrange mechanical testing, create and review process procedures, mark out test material, raise test orders and ensure all technical documentation is accurate and controlled.
The position involves supporting customer orders through effective project coordination, liaising with clients both on-site and off-site, and working closely with other departments to organise inspection visits and manage contractor interactions. You will contribute to technical reviews of customer enquiries, generate NCRs and CARs, and attend departmental and customer meetings as required. As part of your development, you will also provide input into new product and process improvements while ensuring all work complies with Health & Safety and environmental standards. This role requires strong attention to detail, a proactive approach to problem-solving and a commitment to learning within a highly technical and fast-paced environment. Training Outcome:Upon successful completion of the apprenticeship and competency review, it would be expected the individual will move into a full-time role.Employer Description:We manufacture some of the world’s largest steel castings and forgings, ranging from 1 to 350 tonnes. You don’t need to be a metallurgist expert to know that is really big and really heavy! When it comes to steel production anything that’s heavy and technically complex is where we add real value to our customers. We produce a wide range of products for mills and presses, nuclear, defence, power generation, offshore oil and gas and materials processing industries. It is this diversity of products that allows us to offer a number of different opportunities across our business. Check out our website for more information and images of the exciting work we do here. We have a long and established history within Sheffield spanning over 170 years…. In 2021 we were acquired by the Ministry of Defence (MOD). This has given our business a new focus, marking an exciting and monumental time for our future. We have also secured over £400m of new investment over the next 10 years to support our defence-critical assets, including plans for a new heavy forge line and building, a flood alleviation scheme and major machine tool replacements. There really is no better time to join us!Working Hours :Monday to Friday 7:45am till 4pm, may include some evenings depending on production.Skills: Reliable,Enthusiastic,Eager to learn,Positive attitude,Time management,Self-motivated....Read more...
This position serves as the first point of contact for clients both over the phone and in person, providing exceptional customer service and handling all initial enquiries. Key responsibilities include booking appointments and valuations, managing a wide range of administrative tasks, and gaining in-depth knowledge of the property industry.
The role also involves ensuring compliance with legal and regulatory documentation, supporting the full tenancy process, from initial enquiry through referencing to move-in, and ensuring that each step is completed smoothly and professionally. Strong communication and organisational skills are essential to effectively liaise with potential tenants and support the team in delivering a high-quality service.
We are a small, close-knit office of six team members. Everyone contributes to a positive and productive working environment by helping each other and sharing responsibilities as needed.
This role offers a fantastic opportunity for someone who is eager to learn and grow within the property industry and gain experience in customer service. With hands-on experience across various aspects of the business, there’s plenty of scope to develop new skills and take on additional responsibilities over time, depending on your interests and ambition.
Your role will include;
Answering the telephone
First point of contact for all customers, dealing with all queries, face to face, email or over the phone and following them through or passing them through to the relevant person
Dealing with email enquiries efficiently over the telephone
Will be the main administration support for the whole office
Diary management
Benefits
Parking permit will be supplied
20 days holiday plus 8 days bank holiday
45 mins lunch
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. As one of the UK's largest and longest-established apprenticeship and training providers, we're proud to help organisations and individuals unlock their potential, and make skills really work for them. Upon completion of this 12 month Apprenticeship, you will have obtained your Customer Service Practitioner apprenticeship L2 Apprenticeship.Training Outcome:There is a possibility of being offered a full-time role after successful completion of the apprenticeship.Employer Description:We are a distinguished Estate and Lettings Agency, renowned as an industry leader for over 13 years. We take pride in being the boutique Estate Agency that blends a fervour for people and property. Our accomplished team adopts a multidisciplinary approach, specialising in residential and commercial property sales, lettings, and management. What sets us apart is our extraordinary track record, consistently achieving the highest prices for our sellers, with an impressive 99.1% of the asking price achieved on average for many of our sellers.Working Hours :Monday-Friday (10AM-3PM) - Saturday (10:00-14:00).Skills: Administrative Skills,Attention to Detail,Customer Care Skills,IT Skills,Organisational Skills,....Read more...
