What you’ll do as a Regulatory Compliance Apprentice:
Stay Compliant - Support new regulatory controls, ISO:22458 activity, and compliance checks
Track Regulation - Monitor rule changes, analyse impacts, and help shape consultation responses
Horizon Scan - Spot future regulatory risks, so the business can adapt early
Data & Insight - Research, analyse data, and support long‑term planning and strategic decisions
Drive Retail Strategy - Contribute to customer, affordability, and vulnerability strategies
Training:
Knowledge, skills and behaviours as set out in the Level 4 Regulatory Compliance Officer standard
Fully remote online delivery
Training Outcome:
Permanent contract with a 27-month structured programme
Employer Description:Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.
Learn more about our purpose and values
Working at Thames Water
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.
If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.
Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.
We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.
When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.
Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.Working Hours :36 hours a week across four working days, plus one off-the-job training day. Monday - Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Providing administrative support to the sales and lettings teams
Handling customer enquiries by phone, email, and in person
Updating property listings and internal systems accurately
Preparing documents, letters, and marketing materials
Booking and managing appointments and viewings
Maintaining organised records and filing systems
Supporting the day-to-day running of the office
Training:
Teaching and learning the skills, knowledge and behaviours within Business Administration
Training Outcome:
This role is ideal for someone looking to build a career within estate agency
Successful completion of the apprenticeship may lead to a permanent position with opportunities to progress into roles such as Sales Negotiator, Lettings Administrator, or Office Manager
Employer Description:An Estate Agency based in Sutton ColdfieldWorking Hours :Monday to Friday
Between 9.00am- 5.00pmSkills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Flexible,Initiative,IT skills,Organisation skills,Team working....Read more...
End-User Training Support Assist in delivering engaging training sessions to help users become confident with IFS. Update and maintain training materials, including ClickLearn recordings, especially after system updates
First-Line Support & Ticket Triage Act as the first point of contact for IFS-related queries. Triage and resolve basic issues, escalating more complex problems to senior team members. Over time, help identify recurring issues and contribute to long-term solutions
Base Data Management Support the preparation and loading of foundational data into the IFS system for current and future deployment waves
Strategic Enablement Provide operational support that allows senior team members to focus on high-level deployment, configuration, and stakeholder engagement
Ad Hoc Project Support Offers flexible assistance across the Business Applications team as needed, contributing to a variety of tasks that support the overall success of the IFS programme
Training:
During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning, working towards completing the Applications Support Lead standard
Training Outcome:
A clear pathway to roles such as Systems Analyst or Business Applications Specialist
Employer Description:March is the leading provider of critical engineering services.
We collaborate with the businesses of today, to engineer the industries of tomorrow.
We increase output, reduce cost, save energy and cut carbon, putting ideas on the table and boots on the ground for solutions that leave a lasting impact.
We are March. And we are engineering progress.Working Hours :Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Initiative,Understanding of ERP systems....Read more...
This is a hands-on role where the successful candidate will support day-to-day property management operations.
Responsibilities include handling tenant enquiries, booking and attending viewings, coordinating maintenance with contractors, and assisting with compliance and administrative tasks.
The role also involves referencing tenants, managing documentation, supporting the customer journey, and maintaining accurate records.
No prior experience is required, but strong communication skills, attention to detail, and a willingness to learn are essential. This is a great opportunity to start a long-term career in property within a supportive and ambitious team.
Key Duties:
Handling tenant enquiries and providing excellent customer service
Booking and attending property viewings
Coordinating maintenance and repairs
Supporting rent collection and financial admin
Assisting with compliance and property records
Preparing documents, notices, and communications
Supporting inspections, move-ins, and move-outs
Assisting with tenant referencing and onboarding
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
Potential for a full-time job role at the end of apprenticeship as we are looking for the successful person to be with us long term
Employer Description:Northwood provides lettings, sales, and guaranteed rent services across the UK. We combine traditional customer service with modern technology to deliver a high-quality experience for landlords and tenants.Working Hours :Monday - Friday, 9.00am - 5.00pm
Plus 1 in 3 Saturdays, 9.00am - 1.00pm (41.5 hours in weeks where Saturday is worked)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Own transport,UK driving licence....Read more...
Gain an expert level of knowledge on the Muc-Off product range through detailed training passing on what you know to customers on muc-off.com
To make real-time suggestions to customers who don’t know what they need
To contribute to web sales by converting customers not only to the right product but also to maximise spend via upsells and incentives
To deal with everyday customer service issues via live chat and phone such as shipping or order enquiries
To answer customer support emails in parallel to running and owning our live chat service
To delight customers when things don’t go to plan helping keep our review scores as high as possible
To help launch new products and services by dealing directly with customers and be the voice of the brand online
To directly assist customers looking for Bicycle, motorcycle, apparel or merch
Training Outcome:
Complete Level 3 Customer Service Specialist apprenticeship (more advanced, higher responsibility)
Move into entry level roles
Employer Description:Muc-Off was founded in 1994 and are now the leading supplier of specialist cycling cleaning and maintenance products in the UK. Following 5 years of explosive growth the company is expanding fast into the European, Asian and North American markets focusing on its core categories of cycling, motorcycle and Athlete performance products.
This is a great time to be part of this rapidly growing, truly innovative British business as we embark on new territories and sectors, whilst growing our brand presence across core bicycle and motorbike markets.Working Hours :Monday - Thursday, 8.30am - 5.30pm and Friday, 8.30am - 4.30pmSkills: Communication skills,Attention to detail,Customer care skills,Team working,self starter....Read more...
Website Development
Lead the redesign and ongoing development of the company website, transitioning from a wholesale-led structure to a brand-focused platform
Ensure the website communicates product benefits, brand values, and engaging visual content
Incorporate clear calls-to-action to drive online engagement and sales
Maintain up-to-date content including company values, service offering, team information, job opportunities, and B2B services
B2B Social Media Management
Manage and develop the company’s LinkedIn presence
Create and implement a structured content plan with regular weekly posts
Build relationships with existing customers and attract new business opportunities through engaging professional content
B2C Social Media Development
Create and manage social media profiles (Facebook, Instagram, TikTok) for selected brands.
Develop and execute content strategies tailored to each brand’s target audience.
Content Creation
Plan, storyboard, create, and edit high-quality video and image content
Ensure content aligns with brand identity and audience preferences
Collaborate with customer social media teams to produce shareable content across multiple channels
Customer Engagement
Monitor and respond to social media interactions on behalf of the company and its brands
Manage both positive and negative feedback in a professional and timely manner
Escalate issues internally where required
Paid Marketing & Budget Management
Manage a defined promotional budget
Plan and execute PPC and paid social campaigns to support product launches and ongoing brand promotion
Monitor campaign performance and optimise for return on investment
Influencer Marketing
Identify and engage relevant influencers across social media platforms
Coordinate product sampling and collaboration opportunities
Work with influencers to generate content that expands brand reach and engagement
Product & Market Research
Conduct research to identify new product opportunities and market trends
Provide accurate and actionable market insights to sales and NPD teams
E-Commerce Support
Optimise product listings across existing platforms including Amazon, eBay, and TikTok Shop
Explore and support expansion into new platforms such as Qogita, Instagram Shopping, and Shopify
Skills and Experience Required
Proven experience in digital marketing and social media management
Strong content creation skills (video editing, photography, copywriting)
Experience managing paid advertising campaigns (PPC and social media ads)
Understanding of e-commerce platforms and online sales optimisation
Ability to analyse market trends and customer behaviour
Excellent communication and interpersonal skills
Highly organised, proactive, and capable of managing multiple projects
Desirable Skills
Experience working within FMCG environments
Knowledge of influencer marketing strategies
Familiarity with website platforms and basic SEO principles
Key Attributes
Creative and commercially aware
Results-driven with a strong focus on ROI
Able to work independently and as part of a team
Passionate about digital trends and innovation
Training:Day-release training to take place at Burnley College. This will commence in September. Training Outcome:Potential progression into full-time employment on successful completion of the apprenticeship. Employer Description:Based in Burnley, we are a growing SME that wishes to create links with local organisations such as Burnley College to promote development of local talent. Working Hours :Monday to Thursday 8:30am - 5pm, Friday 8:30am - 2pm.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Presentation skills,Analytical skills,Team working,Creative,Initiative....Read more...
IT Support Analyst Bristol £35,000 - £40,000 DOE Manufacturing Environment | On-Site Role | Career Development Opportunity A rapidly growing manufacturer based in Bristol is seeking an IT Support Technician to join their team in a newly created position. This is a hands-on, site-based role offering real autonomy and long-term technical development. You'll act as the first point of contact for IT support across the business, ensuring the smooth operation of desktops, networks, servers, and manufacturing IT systems. This role is ideal for someone who enjoys working in a fast-paced, IT-dependent environment and wants to expand their skills in SQL, JavaScript, and ERP systems. Key Responsibilities ·Provide on-site IT support for desktops, laptops, mobile devices/scanners and printers ·Troubleshoot hardware, software, connectivity, VPN, WAN and user access issues ·Support Microsoft 365 and end-user applications including ERP ·Act as first responder for IT incidents and system outages ·Support manufacturing/shop-floor IT systems ·Liaise with Managed Service Provider (MSPs) to escalate and resolve complex issues ·Maintain accurate documentation and ticket updates ·Assist with ERP user setup, support and documentation Required Skills & Experience ·Proven experience in an IT Support Technician, IT Support Analyst, or similar role ·Strong knowledge of Windows environments and Microsoft 365 ·Experience supporting desktops, laptops, printers and networked devices ·Understanding of client/server networking, VPNs, WANs ·Experience in a manufacturing or food production environment (desirable) ·ERP system user administration experience (desirable) ·Strong troubleshooting and problem-solving skills ·Excellent communication and customer service skills Development Opportunity This role offers genuine career progression. You will have the opportunity to develop skills in: ·SQL ·JavaScript ·ERP systems ·Working alongside MSPs on infrastructure and development projects ....Read more...
Opportunities for long-term stability, career development, and an early finish on Fridays are just a few of the benefits the Quality Engineer will enjoy while working with this well-established and forward-thinking engineering business.
The successful Quality Engineer will support the manager in maintaining accreditation of the ISO 9001 Management System (QMS), conduct internal audits, data analysis and more. This Quality Engineer position would suit someone who thrives in a fast-paced engineering environment.
Based in Brighouse, the company is easily accessible from surrounding areas including Leeds, Bradford, Halifax, Huddersfield, and Wakefield.
Key Responsibilities of the Quality Engineer:
Support the Manager in maintaining ISO 9001 QMS accreditation and compliance with PED 2014/68/EU and PE(S)R 2016 Module H.
Carry out internal system audits and manage follow-up corrective and preventative actions in line with QMS requirements.
Maintain and improve QMS procedures by reviewing effectiveness, addressing issues raised by departments, and updating documentation, processes, and working practices as required.
The Quality Engineer will support the Manager during 3rd party, client, and LQRA audits, ensuring all non-conformances are addressed and closed out.
Compile and issue customer certification packs.
Review and develop Inspection and Test Plans (ITPs).
Drive continual improvement through analysis of supplier rejects, in-process rejects, and customer complaints.
Support relevant feedback meetings and management reviews, providing data analysis and executive summaries.
Working Hours:
Monday to Thursday: 08:00 – 16:45
Friday: 08:00 – 13:30
We are keen to speak with individuals who have:
Manufacturing experience and knowledge specifically with valves or pressure systems (essential for this role).
EN 10204 certification.
Lead/Internal ISO 9001 Auditor.
Strong communication and leadership skills as well as being a logical and critical thinker with strong problem solving and failure mode identification capability.
Effective planner with ability to anticipate needs and implement structured solutions.
In return, the Quality Engineer will receive:
Basic Salary between £35,000 - £40,000 per annum (Dependent upon experience)
33 days annual leave comprising of flexible, statutory and end of year shut-down holidays
5 hr week
Early finish on Fridays
Monday to Thursday 8am – 4:15pm (lunch 12:00pm – 12:30pm) and Friday 9:00am – 13:30pm
Free onsite parking
Permanent, full-time position
Company Pension & Health Care
If you are interested in the Quality Engineer position, please click “APPLY NOW”. Alternatively, please contact Megan from E3 Recruitment.
....Read more...
Field Service Engineer – Medical Diagnostic Products
Field Medical Engineer roles in the South East and National. Zest Optical are recruiting for experienced Medical Device Engineers to be responsible for the service, repair, and support of a range of ophthalmic equipment across the UK and International countries. The role requires the engineer to deliver a high standard of technical service and customer support, including installations, routine maintenance, and troubleshooting of hardware and software related to all medical devices.
This is a field-based role involving regular travel across the UK and International countries and requires high levels of commitment and a can do attitude, strong work ethics, complete flexibility, and a high level of professionalism to ensure customer satisfaction and business efficiency at all times.
Essential Duties and Responsibilities:
Responding to all emails on the same working day
Maintaining 100% response rate to breakdowns keeping all internal and external ticketing systems up to date at all times
Carry out daily service visits including installations, repairs, and preventative maintenance of branded equipment and other medical systems.
Provide responsive and professional technical support to internal and external customers.
Diagnose and resolve faults with both hardware and software, including integration with DICOM and PACS systems.
Participate in weekend work and travel at short notice where required to meet urgent service needs.
Maintain accurate service records, reports, and logs in line with ISO 13485:2016 QMS procedures.
Ensure compliance with all health, safety, and regulatory standards.
Assist with logistics including dispatch and warehousing of technical equipment.
Support company exhibitions and training events as required.
Deliver basic user training to clinical and technical users on installed systems.
Demonstrate initiative and flexibility in prioritising workload to meet critical deadlines.
Qualifications / Competencies / Position Requirements:
Proven technical knowledge of medical imaging equipment, ideally ophthalmic devices.
Experience with IT networking, Microsoft SQL, and software integration (DICOM, HL7).
Strong problem-solving and troubleshooting skills.
Willingness to work unsociable hours, weekends, and travel extensively within the UK and International countries.
Excellent time management and ability to work independently with minimal supervision.
Strong communication and interpersonal skills.
High level of integrity, professionalism, and commitment to the role.
Understanding and compliance with ISO 13485: 2016 and medical device regulatory standards.
Attend manufacturers technical service training in UK and abroad.
Higher Education and Experience:
Degree or formal qualification in electronics, biomedical engineering, or a related technical discipline. Experience working with ophthalmic or medical diagnostic technologies in a commercial or clinical setting. Salary up to 45K with vehicle and benefits package.....Read more...
As Customer Service Administrator you will joining a small, busy service team. The role is based on site in Buckingham, is full time and permanent offering a salary of up to £26,000. Working for a highly successful business who have worked in the garage equipment sector for decades.
Purpose of the role:
Supporting the service team providing high levels of customer service, maintaining the database and administration.
Key Accountabilities of the Customer Service Administrator:
Be first point of contact for customers
Providing high levels of customer care over the phone and via email
Liaise with customers, resolving any queries quickly and efficiently
Generate system based quotes and invoices
Support with coordinating service administration
Contact customers to confirm proposed dates and obtain order numbers for scheduled work
Maintain database all customer records
Skills Required for the Service Administrator:
Confident customer services skills
Methodical approach used to managing a busy workload
Administration experience within an office environment
Solid IT skills including MS Office
Excellent communications skills
Organised approach to work, able to work on multiple tasks at the same time
High levels of accuracy and attention to detail
Adaptable in a changing environment
What’s in it for you?
A salary of up to £26,000
Monday to Thursday 8.30 am to 5.00 pm with an hour for lunch, Friday 8.30 – 4.30 with 30 min lunch
22 days hol +bank hols, increasing with service
Training, support and development
Working for a successful, established business
Private healthcare for you and your family after six month probation
....Read more...
Fully remote position with travel required as part of the role. The successful candidate will join a collaborative and well-supported team with numerous opportunities for engagement and knowledge-sharing, ensuring they remain fully connected.
]There is a strong commitment to personal and professional development, with support, guidance, and resources available.
Lead Generation/Pipeline Development:
Identify and engage prospective employers and learners through outbound activity (calls, emails, LinkedIn, events)
Generate a consistent pipeline of qualified leads aligned to organisational growth targets
Research target organisations, sectors, and key decision-makers within education, skills, and workforce development
Qualify leads effectively against eligibility, need, and readiness to progress
Sales Planning:
Set and track activity targets (calls, meetings, conversions) in line with sales forecasts
Prioritise high-potential sectors, employers, and learner groups to maximise return on effort
Develop and refine outreach plans tailored to education and training opportunities
Customer Engagement:
Communicate confidently and professionally with a wide range of stakeholders, including employers, learners, and partners
Adapt communication style to suit different audiences, ensuring clarity and engagement
Build rapport quickly to establish trust and credibility in early-stage conversations
Customer Needs:
Use effective questioning and active listening to understand organisational skills gaps, workforce needs, and learner goals
Identify opportunities to align training programmes and apprenticeships to customer objectives
Guide early-stage conversations to create interest and a clear value proposition
Proposing/Presenting Solutions:
Clearly articulate the value of education and training programmes, including apprenticeships, qualifications, and workforce development solutions
Present key features, benefits, and outcomes in a way that resonates with employers and learners
Support the transition of qualified leads to the sales team with well-informed handovers
Negotiation/Objection Handling:
Anticipate common objections (e.g. funding, time commitment, programme relevance) and respond confidently
Balance customer expectations with organisational requirements, ensuring realistic and compliant outcomes
Closing/Conversion:
Secure commitment for next steps, such as booked meetings, enrolment discussions, or referrals
Use appropriate and ethical closing techniques to progress leads through the pipeline
Sector Awareness:
Gather insights on industry trends, funding changes, and competitor activity within the education and training sector
Share intelligence with internal teams to refine targeting and messaging
Customer Experience Management:
Deliver a positive and engaging impression of the organisation
Manage enquiries efficiently and ensure timely follow-up
Proactively address concerns to maintain interest and momentum
Digital & CRM Skills:
Use digital tools and platforms (e.g. CRM systems, LinkedIn, email automation tools) to identify, track, and nurture leads
Maintain accurate records of all interactions and pipeline activity
Monitor performance metrics to continuously improve lead generation
Success Measures:
Volume and quality of leads
Conversion rates from lead to qualified opportunity
Number of meetings/enrolment discussions secured
Contribution to learner enrolments and employer partnerships
Training:
On the job training with an experienced team
Training Outcome:
This is a permanent position with a structured development path; on successful completion of the apprenticeship there is the opportunity to progress
For example, into a Sales Consultant role, or other roles within the business, for instance facilitation or team management
Employer Description:Over the past 43 years, Dove Nest Group has developed and delivered world-class training and development solutions that enable organisations to unlock their potential through the development of their people.Working Hours :Monday-Friday, 08:30 - 17:00.
1 hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Relationship building skills,Microsoft software experience,Self motivated,Resilient,Driven,Confident,Engaging,UK driving licence....Read more...
Dispensing Optician Jobs in Lytham St Annes – Dispensing Optician
Location: Lytham St Annes, LancashireSalary: Circa £27,000 – £32,000Hours: Full Time or Part Time
Dispensing Optician Job – Lytham St Annes
Zest Optical are currently recruiting for a Dispensing Optician job in Lytham St Annes on behalf of a bustling, modern optical practice.
This is an excellent opportunity for a qualified Dispensing Optician to join a well-established setting with a strong support team, modern equipment, and a consistent patient flow.
The role is focused on delivering high standards of dispensing and patient care, without management responsibilities, allowing you to focus on your clinical and customer-facing expertise.
Why This Role Is Different
Focus on dispensing and patient care, with no management responsibilities
Join a well-supported team including Optometrists and experienced Optical Assistants
Work in a modern, refurbished practice with up-to-date equipment
Flexible working options available
Stable, structured environment within a bustling practice
Dispensing Optician – Role
Provide expert dispensing advice tailored to prescription and lifestyle
Support patients with frame and lens selection
Deliver adjustments, fittings and aftercare
Work closely with the clinical team to ensure a seamless patient journey
Maintain high professional and customer care standards
Dispensing Optician – Requirements
GOC-registered Dispensing Optician
Confident in delivering high-quality dispensing services
Strong communication and interpersonal skills
Comfortable working in a bustling environment
Dispensing Optician – Salary & Benefits
Salary £27,000 – £32,000 depending on experience
Bonus scheme in place
Full-time or part-time opportunities available
Staff benefits including store discounts
Training and development support
A stable role within a well-established practice
Apply for this Dispensing Optician Job in Lytham St Annes
To avoid missing out on this Dispensing Optician opportunity in Lytham St Annes, please click the Apply link or contact Kieran Lindley via WhatsApp for more information.....Read more...
Operations Director - growing multi-site hospitality group Location: London Salary: Up to £120,000A growing multi-site hospitality group is looking for an Operations Director to support the next stage of its growth. This is a founder-led business with a strong identity, loyal customer base, and a genuinely people-first culture. The role will work closely with ownership and senior leadership to improve operational performance, build scalable structure, and support expansion plans across the UK.The business is at an exciting stage - established, profitable, and preparing for further openings alongside the launch of a new concept. They are looking for someone who can bring fresh thinking, commercial strength, and operational rigour, while protecting the culture and guest experience that has made the brand successful.The Role:
Lead and develop multi-site operations across a growing hospitality estateWork closely with the founders and senior leadership team on growth strategy and operational performanceDrive consistency, structure, and efficiency across the business without compromising culture or guest experienceSupport new openings and help build the operational foundations for future expansionChallenge ideas constructively and bring a solutions-focused approach to continuous improvementStrengthen operational systems, processes, procurement, and overall business performanceDevelop high-performing teams and continue building a strong internal progression cultureEnsure standards across service, product quality, people, and guest experience remain consistently strongPlay a key role in scaling the business as it continues to expand
The Person:
Proven senior operational leadership experience within multi-site hospitalityStrong commercial awareness with experience supporting scaling businessesPassionate about hospitality, product, and customer experienceCollaborative leadership style with low ego and high emotional intelligenceAble to balance entrepreneurial energy with operational disciplineComfortable working closely with founders in a fast-evolving environmentStrong understanding of full-service restaurant operationsNaturally people-focused with experience building culture and developing teamsStrategic thinker who can also stay close to the operational detailAmbitious, driven, and excited by the opportunity to help shape long-term growth
Get in touch – kate@corecruitment.com....Read more...
Roles and Responsibilities:
Qualify applicants, identifying their needs and showing them suitable properties
Delivering a very high level of customer service to all clients
Booking in viewings & negotiating offers
Support Senior Negotiators
Training Outcome:A Business Administration Apprenticeship provides a strong foundation for a wide range of office-based careers, and progression is often quite flexible depending on your interests.
After completing the apprenticeship, most people move into a permanent Administrative Assistant or Business Support role, where they take on more responsibility and work more independently.
From there, common progression routes include:
Senior Administrator / Office Coordinator – managing more complex tasks, supporting teams, and overseeing processes
Team Leader / Supervisor – leading a small admin team and supporting performance
Office Manager – overseeing day-to-day operations, systems, and staff
Executive Assistant (EA) – supporting senior leaders or directors, often at a higher level
There are also opportunities to specialise in areas such as:
HR (Human Resources)
Finance / Accounts
Project Support / Project Coordinator
Operations or Business Management
With experience and further development, this can lead to more senior roles such as Operations Manager, Business Manager, or even senior leadership positions.
The key benefit of a Business Admin apprenticeship is that it builds transferable skills (communication, organisation, IT, problem-solving), meaning you’re not limited to one career path and can progress in many different directions depending on your strengths and interests.
Employer Description:Lyons Estates is an independent Sales and Letting Agent based in Bootle. We cover the entire Liverpool City Region. We’re a close knit, friendly team who all work together in one office, so when you call us, you speak to a real human, based locally, without the need to go through a drawn-out automated process when you’re in a rush or you’re worried about something. Working Hours :Monday – Friday: 9 am till 5 pm
You will be required to work Saturdays on a rota basis after training.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Patience....Read more...
Key Responsibilities:
Client Care & Support:
Welcome clients in a friendly and professional mannerPrepare clients for services, including gowning and shampooingHelp ensure every client enjoys a positive salon experience
Assisting Stylists:
Support senior stylists during appointments
Prepare tools, products, and workstations
Observe techniques and learn through hands-on assistance
Salon Maintenance:
Keep the salon clean, tidy, and well-organised
Sterilise tools and follow hygiene standards
Restock products and supplies as required
Learning & Development:
Attend training sessions and follow guidance from the team
Practice hairdressing techniques and build confidence
Stay up to date with industry trends, products, and standards
Building a Client Base:
Assist with promoting salon services
Learn how to market yourself and grow your own clientele
Deliver excellent service to encourage repeat visits
You’ll be joining a friendly and professional team, learning how a successful salon operates while delivering exceptional customer service.
This apprenticeship offers the chance to earn while you learn, gain real salon experience, and develop into a future stylist.Training:
Training with Milton Keynes College. Ongoing training, support and development with the employer
Training Outcome:
Upon successful completion of the apprenticeship, there will be the opportunity to progress into a full-time permanent position Stylist role within Salon 58, with ongoing professional development and long-term career progression
Employer Description:At SALON58, outstanding results are driven by exceptional people. We’re always seeking passionate, creative, and talented individuals eager to grow in a supportive, inspiring salon environment. Whether you’re an experienced professional or an ambitious beginner, SALON58 provides opportunities to develop your skills, work with premium products, and be part of a team that values creativity, excellence, and exceptional client care. Join us and build a career where your talent can thrive.Working Hours :Shift patterns will be confirmed and will include late evenings and weekend working.Skills: Strong communication,Attention to detail,Organised and reliable,Customer service skills,Problem-solving skills,Professional appearance,Positive team player,Creative and enthusiastic,Open-minded attitude,Willing to learn....Read more...
This role will include support to both internal colleagues and external customers and the duties will include the following:
To respond to and action incoming emails from customers
To respond to and action incoming emails from internal colleagues
Processing of electrical engineers work files
Importing and processing of engineers PAT testing reports using our in-house software system - Asset-FM (full training will be given on use)
Generating Invoices and Customer quotes using Xero accounts software (full training will be given on use)
Importing bills/invoices received from suppliers into Xero
Answering and responding to incoming calls/enquiries from both existing and new customers ensuring details are forwarded to the relevant colleague
Scheduling engineers works and creating engineers job sheets
Reconciling accounts processed
Checking engineers' expenses, they send in
Filing, scanning paperwork and other general admin tasks
Training:
Business Administrator Level 3 Apprenticeship Standard
On the job training delivered by the employer
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment
For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3
Allocation of an apprenticeship delivery coach who will carry out regular training
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.Identify, track and support 6 hours off the job training activities
Quarterly formal progress review meetings, identifying learning achievements and next steps
Training Outcome:
We have had apprentices before, and some have progressed into permanent employees in the business, and this is our expectation for the successful candidate upon completion of the apprenticeship
Employer Description:Track and Test Ltd are specialists in electrical safety testing nationwide. Our dedicated and fully qualified network team of London / Nationwide based electrical engineers offer nationwide PAT testing and Fixed Wire Testing for the industrial sector, local authorities, residential homes, letting agents, schools and colleges, electrical organisations and retail outlets.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working....Read more...
Support the management of affiliate programmes across multiple ecommerce clients
Assist with publisher outreach, including contacting and onboarding new affiliate partners
Help maintain and update relationships with existing affiliates and strategic partners
Monitor daily programme performance, tracking key metrics such as sales, clicks, and conversions
Assist in analysing ROI, KPIs, and campaign performance data using Excel and reporting tools
Contribute to identifying growth opportunities and new customer acquisition strategies
Carry out competitor and market research to spot trends and potential partnership opportunities
Support the creation and execution of affiliate campaigns and quarterly planning activities
Assist with partner approvals, vetting, and compliance checks to ensure brand standards are met
Provide general administrative support to Affiliate Managers and the wider team to keep projects running smoothly
Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.Training Outcome:The role offers long term security and the opportunity to progress into a permanent position.Employer Description:At velocity academy, we move fast, think differently, and focus on results. We’re a growing boutique agency working with ambitious ecommerce brands, where every day brings new opportunities to test, learn, and scale what works.
If you’re someone who enjoys a fast-paced environment, takes initiative, and wants to make a real impact early in your career, you’ll fit right in. We’re looking for people who are curious, proactive, and driven - those who don’t just follow processes, but look for ways to improve them.
At velocity academy, you won’t be a small part of a big machine. You’ll be hands-on, learning quickly, and contributing to real client growth from day one.Working Hours :Monday - Friday. Times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Creative....Read more...
The apprentice will support daily office operations including filing, invoicing and answering telephone enquiries
They will assist the sales team with estimates and job tickets, monitor online orders
Liaise with production regarding lead times and delivery schedules, and provide general administrative support across the business
Training:
The apprentice will complete the level 3 Supply Chain Practitioner apprenticeship standard with BPIF Training alongside workplace training with the employer
Training will be delivered through a mixture of workplace learning, tutor support and online sessions
The apprentice will be given sufficient time to undertake their "off-the-job" requirement of the apprenticeship during their working hours
Training Outcome:
Full-time job available upon successful completion of the apprenticeship
Employer Description:A leading full-service commercial printer based in Sheffield, delivering high-quality printed materials nationwide in the UK
Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Punctual,Independent,Reliable....Read more...
With training and support, you will:
Act as a first point of contact for IT support requests via phone, email, and ticketing systems
Log, update, and manage support tickets accurately
Diagnosing and resolving routine IT issues relating to hardware, software, user accounts, and connectivity
Escalate more complex issues to senior engineers in line with service levels
Communicate clearly with clients, keeping them informed throughout the resolution process
Assist with the setup and configuration of laptops, desktops, printers, and other IT equipment
Support basic user administration tasks such as password resets and access requests
Support project work and assist with project delivery as needed
Follow IT security, data protection, and best practice processes
Actively engage in apprenticeship training and continuous professional development
Training:May involve going to site occasionally, all expenses would be paid.
ITVET House 93 Bishops Stortford, HertfordshireCM23 3GWTraining Outcome:IT Service Desk Technician progressing into a Service Desk Engineer.Employer Description:ITVET are committed to breaking the boundaries in IT Managed Services. Our passionate, expert team are dedicated to driving our clients forward through innovation and perseverance. We’re proud to be a company that’s different, a close-knit community where everyone contributes, has a voice, and is treated equally.Working Hours :Monday to Friday 9am - 5.30pmSkills: Communication skills,IT skills,Customer care skills,Problem solving skills,Initiative....Read more...
Support and organise work that contributes to our Adult Social Care transformation programme, making sure services deliver better outcomes for people and good value for money
Work with and support Commissioning/Quality Assurance Managers on a variety of tasks across Strategic Commissioning, Quality Assurance, and Prevention and Early Intervention
Coordinate activities that involve people who use services, their carers, and providers, to ensure their voices help shape our services
Support Commissioning/Quality Assurance Managers when they work with carers, advocates, health partners and other organisations to understand local needs
Assist with collecting, organising and presenting information that helps us understand how services are performing
Using analytical data (with support) from systems like Power BI and external sources such as ICB data to support commissioning decisions
Training:
Training for this apprenticeship is online via online classroom and meetings with your work coach
Training Outcome:Possibility of a permanent position (subject to funding).Employer Description:The city of Liverpool is world-famous for its cultural offer, and our greatest asset is our people. Our residents deserve the very best from those who serve them and have a council they can be proud of - and you can help play a part in this. We value our employees and aim to create a positive, progressive, and open work culture that supports everyone to thrive.Working Hours :Monday - Friday.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Team working,Non judgemental....Read more...
As an apprentice, in addition to formal training, you will gain real hands-on experience in the following areas:
Principles of International shipping (e.g. Incoterms)
Key import and export procedures
Networking by interacting with Global offices
Customer service skills
HM Custom’s procedures in relation to the importation of goods from outside of the EU
Liaison with shipping lines / airlines and transport providers for cost and routing information
Basic consignment profit and loss
IT systems and how they support the operation
Making and submitting electronic import, export and transit Customs declarations for consignments moving by air, road and ocean freight
Provide project coordinators with advice on Customs requirements and procedures to help ensure compliance with Customs regulations
Preparation of customs documentation for import and export consignments moving by air, road and ocean freight
Review new job requests, identifying and allocating the required Shipping team resources
Advising project coordinators of available flights/vessels, routes, freight rates and ancillary charges and recommend the best option
Negotiation with freight carriers, establishing freight rates and service levels, making freight bookings and ensuring that the needs of our clients are met
Liaising with project coordinators and other departments – transport, warehouse, packing, finance - to ensure the smooth running of jobs
Develop relationship with allocated customers
Ensures all customer enquiries are responded to promptly and professionally
Adhere to Customs Compliance procedures and documentation
Ensure each ‘Job File’ is fully and accurately completed reflecting all commercially relevant information and services provided
Work with Carriers and Handling Agents to resolve exceptions and discrepancies as they arise
Liaise with Transport & Warehouse teams on shipment or airfreight
Liaise directly with overseas offices on shipment or airfreight planning and coordination
Training:
On the job training delivered by the employer.Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment
For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3
Allocation of an apprenticeship delivery coach who will carry out regular training
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop
Identify, track and support 6 hours off the job training activities
Quarterly formal progress review meetings, identifying learning achievements and next steps
Training Outcome:
A permanent role for the successful person with the right attitude
Future progression within the company
A well-structured personal development plan
Employer Description:Ligentia operates right at the heart of this dynamic and demanding industry, helping develop more sustainable and agile support chain for some of the worlds most sophisticated retailers and best-known brands, plus plenty of other companies besides.
With expert teams and clever technology, we support customers across sectors including retail, consumer goods brands, automotive and healthcare – solving problems and making sure their goods arrive on-time and in-full, reliably, efficiently, cost-effectively and increasingly, sustainably.
We’ve got some pretty amazing people making it happen. With expert teams in Asia, Australia, Europe, UK and USA made up of over 1300 colleagues spread across 30+ operating locations.
Their talent, tenacity and can-do approach combines seamlessly with software and services to support the whole supply chain, end-to-end. From origin to destination and every point in between; ably supported by a network and community of high-quality partners, to ensure that we deliver what we promise, wherever in the world and whenever that may be.
Our growth story has been strong and consistent, with accelerated expansion in the last 3 years, including investment from Equistone Partners Europe secured in February 2021 and the acquisition of Poland-based VGL Solid Group in October 2022.
In short, Ligentia is a great place to be right now, if you want harness your own knowledge and talents to make an impact and enjoy growing and collaborating with like-minded people.Working Hours :Monday - Friday, 9.00am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Eager to learn and develop....Read more...
A normal day would include:
Taking incoming and making outgoing calls
Making bookings for customers
Dealing with customer queries
General Office duties
Preparing necessary paperwork
Updating the system with accurate notes
Meeting and greeting customers on the day
Ensuring customer contact details are captured
Providing customer updates
Follow-up activity to ensure an excellent customer experience
Being a team player and displaying a positive attitude towards team members and customers
How you will be supported.
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.
From an employer's perspective, you will be assigned a mentor who will train and coach you through the Customer Service Role. Starting with the basics of customer booking and appointments, learning the computer systems, progressing to job shadowing with customers face to face with the end goal of giving you the opportunity to progress onto a Business Administration Apprenticeship level 3.
What will happen next?
New applicants to The Growth Company who meet any basic entry requirements for the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
More about this vacancy and any others you are suitable for
Any training you need to complete
What the next steps will be
How you could get there
If you are catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.Training Outcome:Possible progression within the company and progression onto the next level apprenticeship.Employer Description:Based in South Cheshire, our fully qualified technicians specialise in the diagnosis, repair and service of Bentley vehicles and other prestige manufacturers. Our experience of working at Bentley Motors makes us appreciate that our customers uphold the experience of quality vehicle servicing almost as much as owning the vehicle itself. Therefore, our aim is to provide a personalised service of an exceptionally high technical standard complemented by competitive labour rates.Working Hours :Monday to Friday, hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Calm,Professional,Focused,Positive attitude,Smart appearance....Read more...
Maintain accurate financial records and bookkeeping
Process invoices, payments, and expenses
Perform daily bank reconciliations
Assist in preparing accounts and financial reports
Support VAT returns and basic tax tasks
Liaise with clients and respond to queries
Organise financial documents and filing
Make drinks for team members and clients
Provide general administrative support to the finance team
Training Outcome:Full-time permanent employment with further training if desired.Employer Description:Small team in a friendly spacious offices with own office kitchen, lovely client base to give a wide variety of experience in different entities and trades.Working Hours :Monday to Thursday 9 a.m to 5.00 p.m.
Friday 9 a.m to 2.00 p.m.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working....Read more...
This role is designed to help the apprentice build strong professional skills in data handling, communication, process management and customer service. Full training will be provided, and responsibilities will grow gradually as confidence develops. All duties will be introduced gradually with full support and supervision.
Key Responsibilities
Data Management & Reporting
Pull and update reports from various dashboards
Clean and prepare data for use in monthly and quarterly reports
Support reconciliation using internal templates
Assist with checking accuracy of broker mapping and flag inconsistencies
NET Promoter Score Surveys
Prepare and schedule NPS surveys using contact lists and templates
Track survey responses and help the team log results
Prepare summaries or follow-up notes for global results
TOBAs
Request and file due-diligence documents
Help complete the TOBA due diligence template
Log risk ratings and escalate high risk cases to senior colleagues
Track TOBA progress and maintain the TOBA library
Event Management
Execute on events across the business, including venue sourcing, budget, guest lists and execution to ensure a smooth running of the events
Assisting with preparing event guest lists, logistics and joining instructions
Help collect dietary requirements and manage RSVP lists
Support the admin process for invoices, PO’s and compliance forms
Merchandise support
Liaise with suppliers for quotes and sample options under guidance
Client Engagement and team support
Supporting client relationship administration, including tracker updates
Carry out general administrative duties such as organising shared files, taking notes and preparing documents
Prepare presentation and meeting agendas
Knowledge
Understanding of market structures, brokers and underwriting teams
Data accuracy and reporting processes
Business Strategy
Business processes such as TOBAs, NPS and CRM workflows
Ideal Candidate Profile
Enthusiastic and willing to learn
Organised with good attention to detail is essential
Comfortable working with numbers and data
Confident communicator (email, phone and in person)
Interested in starting a career in insurance or corporate business
Confident presentation and people skills
Positive, proactive and open to feedback
Proactive and organised
Training Outcome:This will be a temporary role for 16 months.Employer Description:Generali in the UK provides a full range of corporate insurance solutions and services for multinational employers.
Providing customers with flexible, innovative and technically effective insurance solutions lies at the very heart of our business for over 180 years.
Our long history is founded on building trusted partnerships with the Corporate and Commercial business community worldwide, through our continuous development, long-term customer engagement and delivering excellence in an ever-changing marketplace.Working Hours :Monday - Friday, 9am to 5pm.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Problem solving,Time management skills,IT proficiency,Professionalism,Reliability,Ownership of tasks,Meeting deadlines,Positive attitude,Proactive approach....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include:
Actively approach your customers, engaging with them naturally
Understand customer needs and provide appropriate solutions
Work with colleagues across the store to help and support them
Turn negative customer situations into positive outcomes
Encourage customer feedback, share it with managers and use it to improve service
Utilise all available tools and systems to maximise sales
Have a full understanding of the processes relevant to your role and store
Take personal responsibility for operating in a safe and legally compliant way
Adhere to all policies & procedures relevant to your role
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK National hourly rate £12.71
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.Training:
Customer Service Practitioner Apprenticeship Level 2 including Functional Skills in maths and English
Training Outcome:
Ongoing training and development
Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :Monday - Sunday between the hours of 5.00am - 10.00pmSkills: Team Working,Organisation Skills....Read more...
