As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include:
Actively approach your customers, engaging with them naturally
Understand customer needs and provide appropriate solutions
Work with colleagues across the store to help and support them
Turn negative customer situations into positive outcomes
Encourage customer feedback, share it with managers and use it to improve service
Utilise all available tools and systems to maximise sales
Have a full understanding of the processes relevant to your role and store
Take personal responsibility for operating in a safe and legally compliant way
Adhere to all policies & procedures relevant to your role
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK Notional hourly rate £12.21 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities. Training Outcome:Ongoing training and development.
The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK’s leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :20 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
- Actively approach your customers, engaging with them naturally
- Understand customer needs and provide appropriate solutions
- Work with colleagues across the store to help and support them
- Turn negative customer situations into positive outcomes
- Encourage customer feedback, share it with managers and use it to improve service
- Utilise all available tools and systems to maximise sales
- Have a full understanding of the processes relevant to your role and store
- Take personal responsibility for operating in a safe and legally compliant way
- Adhere to all policies & procedures relevant to your role
- You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
- UK Notional hourly rate £12.21 per hour
- An award-winning pension scheme
- ShareSave options
- 6.6 weeks holiday
- Employee Assistant Programme
- Shopping discounts
- Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.Training:
Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and English
Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :16hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
In this position, client outreach is a core responsibility, involving proactive communication to build and maintain client relationships, address their needs, and drive sales growth.
Client Outreach:
Conduct proactive client outreach to build and strengthen customer relationships.
Address customer inquiries, provide solutions, and ensure customer satisfaction.
Manage sales targets, benefiting from a competitive bonus scheme and performance-based incentives.
Inventory Management:
Maintain accurate inventory records to ensure stock availability.
Coordinate with suppliers to negotiate terms and manage order levels.
Ensure product pricing accuracy and adjust as needed in response to market changes.
Administration and Office Management:
Perform bookkeeping and credit control functions to support financial stability.
Assist in monitoring budgets and maintain detailed financial records.
As experience grows, transition into a role that oversees internal workflows and implements best practices to optimize office operations.
Required Skills and Qualifications:
Strong organisational and multitasking abilities, with high attention to detail.
Excellent communication and interpersonal skills.
Proficiency with Microsoft Office Suite and accounting software.
Ability to work both independently and as part of a team.
Valid driver’s license.
This role offers a unique blend of client-facing and internal responsibilities, with a clear development pathway. For those who excel, opportunities to manage face-to-face client interactions, supported by a company car, are also available.Training:Training in the workplace:
Product knowledge
Target customers
Systems, Software and processes
Sales
College teaching:
Effective customer service
Supporting a customer service environment
Communicating using customer service language
Evaluating and improving your performance in a business environment
Managing a workload
Effective team working
Training Outcome:On successful achievement of apprenticeship, the potential of a job opening in a customer / business team role.Employer Description:We at PJW Meters take great pride in putting our customers first and in building mutually rewarding, long-lasting working relationships. Our personalised customer-centred approach, many years of experience, and thorough knowledge of the market keep our customers returning.
We are pleased to offer consultations for your energy projects and requirements. We aim always to understand our clients’ working budgets and provide the best products to save money and provide maximum value.
PJW’s broader business portfolio includes PJW Meters, Elko EP UK, and Montis, as well as our e-commerce brands- Electric Meter Shop, The Meter Shop, and Relays Store UK.Working Hours :Monday to Friday, 8:30am - 17:30pm (to include 30min/1 hr unpaid lunch)Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Team working....Read more...
Contacting new customers to explain the advantages of buying their company’s products or services
Maintaining excellent working relationships with existing customers
Building and maintaining a steady growth of new customers
Being the first point of contact for customer issues
All general administrative duties (data base, telephone calls, emails, correspondance, filing)
Maintaining excellent working relationships with existing customers
Quoting rates to customers and negotiating as and when required
Working closely to a budget as set by the Sales Director
Close working relationships with suppliers
Close working with relationships with the Telesales Department
Being the first point of contact for customer issues
Working towards team and individual incentives
Ensuring repeat customer business with the use of investments
Negotiating with customers and suppliers to achieve the best price for both the company and the customer
Self-management of expenses, mileage and budget
Responsible for own administration
Attendance at monthly meetings and bi-annual conferences
Ensure that excellent customer relationships are maintained, by being available for customer queries as and when required
Liaison with the Sales Director on a continuous basis
Identifying and developing improvements to your customer area
Build and maintain a close working relationship with the staff across the company
Support in the promotion of business mission
Build and maintain close working relationships with suppliers and customers
Ensure that deadlines and objectives set
A strong and continuous focus on business development
Building and maintaining excellent customer relationships
Forward planning for business needs
This is not an exhaustive list and you are required to be flexible in your approach to carrying out your duties which may change time to time in order to reflect business need or for the company’s continuous improvement.Training:You will complete the Business Administrrator Apprenticeship Standard Level 3 and the Functional Skills in Maths and English (if you do not have the GCSEs/GCSE grades or equivalent)
Training will be carried out within the workplace, there is NO day release.
Training will be carried out every 2-4 weeksTraining Outcome:If successful then a full time position within the organisation.Employer Description:We supply staff to healthcare service providers, rehabilitation units including hospitals, and other institutions that provide public or private health care and nursing services.Working Hours :Monday to Friday 8 hour shifts.
Exact hours will be discussed at the interview stage.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Self motivation and drive....Read more...
Construction Technical Support Assistant - Renewable Energy - £27,000 - £30,000 DOE Due to continued growth with this renewable energy client they have an additional requirement for a Technical Support Assistant to work within a heating installation team. This position will be office based. Ideally you will have knowledge within the heating industry but working closely with the Technical Manager you will be provided with training and development within this area. Hours of work: Monday - Friday 09.00 - 16.30 (37.5 hour week) Duties & Responsibilities:Overseeing the heating installation helpdeskReceiving incoming calls from customers who have had recent heating installations Troubleshooting any issues and resolving problems Diagnosing faultsTo be considered: Have good technical knowledge within the heating industry Open to training and development both office and field base to learn about the industryExcellent customer service experience Good administration skills and IT skills ....Read more...
Position: CAD Technician
Location: Co. Wexford
Salary: Neg DOE
Responsibilities:
Order processing and managing materials requirements per individual project.
Compilation and issue of manufacturing related information to factory operatives (Bills Of Materials, Technical Drawings, Cutting & Assembly Details etc)
Attend weekly production meetings.
Technical support to factory operatives.
Technical and logistical support to clients.
Requirements:
Minimum of 2 years AutoCad experience essential-proficient in AutoCad
Previous experience working in manufacturing is desirable
Excellent communication skills
Strong customer service focus
Proven ability to plan and prioritise work
Basic knowledge of CNC programming
If the position above is of interest to you and you would like to know more call Clodagh on 086 0405288 in complete confidence.
CS
....Read more...
Construction Technical Support Assistant - Renewable Energy - £27,000 - £30,000 DOE Due to continued growth with this renewable energy client they have an additional requirement for a Technical Support Assistant to work within a heating installation team. This position will be office based. Ideally you will have knowledge within the heating industry but working closely with the Technical Manager you will be provided with training and development within this area. Hours of work: Monday - Friday 09.00 - 16.30 (37.5 hour week) Duties & Responsibilities:Overseeing the heating installation helpdeskReceiving incoming calls from customers who have had recent heating installations Troubleshooting any issues and resolving problems Diagnosing faultsTo be considered: Have good technical knowledge within the heating industry Open to training and development both office and field base to learn about the industryExcellent customer service experience Good administration skills and IT skills ''....Read more...
Network Solutions Engineer
Location:- Manchester or Glasgow commutable but Hybrid Working
Salary:- £45-55k + 10% Bonus + Bens
Environment:- Cisco, CCNP (ideally cert or to this level), Network Design, Implementation, Cisco Firepower, Cisco ISE, SD-Wan, Nexus, MPLS, Firewalls, Meraki, VOIP, F5, Wi-Fi, Implementation, Troubleshooting, 2nd/3rd Support, Customer Facing, Datacentre, LLD, Escalations.
An experienced IP Network Solutions Engineer is required to join an expanding team of talented network engineers.
The role is working on large scale Enterprise Networks being involved in Low Level Design and changes on the network as well as day to day implementations, escalations and support.
This is a technically hands on role that worked closely with other teams such as network designers and mentoring and guiding 2nd level support. You will be the main network project engineer who would be heavily involved in the day to day running of a complex large scale network including the security and datacentre side.
This role offers lots of technologies to work on as well as working with industry professionals to CCIE level.
Apply now for full details.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk....Read more...
Troubleshoot Windows 7 and Windows XP Operating Systems - training provided for Windows Server
Supporting client specific application like Sage Act, Quickbooks with assistance with software helpdesk
Troubleshooting and investigating IT issues at client offices
Training:Level 3 Information Communications Technician Apprenticeship Standard.
You will receive full training and support from the Just IT Apprenticeship team to increase your skills.Training Outcome:
Tech and digital professionals in London earn an average salary of £52,500 per year, so this Apprenticeship could be the start of a very promising and profitable career
Potential for permanent employment after apprenticeship
Employer Description:H2o Networks is a dynamic IT Support company in Edgware Middlesex looking to recruit an IT Support Engineer. So, if you are into gadgets and know a thing or two about Windows and want to know more about servers, then this may be the right fit for you.Working Hours :Monday to Friday, 9.00am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
Liaise with service users, families, care staff, and other professionals to ensure an efficient service provision
Ensure all staff and clients files are compliant and up to date
First point of telephone call
Ordering stationeries and taking office stock and spreadsheet
Update care planner system
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
May lead to permanent position once the apprenticeship has successfully been completed with the opportunity to progress
Employer Description:Based in Thurrock Essex, Ronti Care Solutions provides essential home support services to Adults who need support to manage their day to day, from young adults to older people. Our honest, reliable, and friendly team always strive to provide the highest quality service to all. We understand that all our clients’ needs are unique, and we tailor our services to fulfil each and every requirement. When you choose us, we will pull out all the stops to support you.Working Hours :Monday - Friday, 10.00am - 3.00pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Initiative,Non judgemental,Patience,Wanting to learn more,Adaptable,Reliable....Read more...
Job Title: AV Event TechnicianLocation: London & SurroundsReports To: AV/Technical ManagerJob Type: Full-Time, On-Site and Event-BasedSalary: Competitive
Role Overview
The AV Event Technician is responsible for setting up, operating, and supporting audio-visual equipment for a wide range of events, including corporate meetings, conferences, live performances, and exhibitions. This role involves working closely with event coordinators, clients, and technical teams to deliver seamless AV experiences, often under tight deadlines and in dynamic environments. The ideal candidate will have hands-on experience with AV technology, a customer-focused attitude, and the ability to troubleshoot technical issues in real time.
Key Responsibilities
Setup and Operation
Install and configure audio, visual, and lighting equipment for events, including projectors, screens, microphones, speakers, video displays, lighting rigs, and control systems.
Operate sound desks, lighting consoles, and video equipment during events, ensuring high-quality performance and minimal disruption.
Run technical rehearsals and sound checks, collaborating with speakers, performers, and clients to confirm equipment settings.
Technical Support and Troubleshooting
Provide on-site technical support during events, addressing issues quickly to minimize interruptions.
Conduct routine maintenance on AV equipment, ensuring readiness and reliability.
Identify and troubleshoot hardware or software issues with AV systems and escalate unresolved issues to senior technicians if necessary.
Customer Service and Communication
Act as a point of contact for clients during events, providing professional and courteous assistance.
Communicate technical information effectively to both technical and non-technical clients and team members.
Ensure a high standard of customer service and support for all AV services.
Inventory and Equipment Management
Assist with equipment preparation for each event, including testing, packing, and loading/unloading.
Manage and track inventory of AV equipment, identifying any missing or damaged items.
Ensure that all equipment is cleaned, stored, and maintained according to company standards.
Health and Safety Compliance
Adhere to all health and safety regulations and company policies, especially when working at height or with heavy equipment.
Conduct risk assessments and ensure safe practices when setting up equipment and managing event logistics.
Skills and Qualifications
Proven experience as an AV Technician in events, hospitality, or a related industry.
Strong knowledge of AV systems including sound desks, video projectors, lighting consoles, and associated control software.
Proficiency in troubleshooting AV equipment and resolving technical issues.
Excellent communication skills with a customer-focused approach.
Ability to work under pressure in a fast-paced environment and adapt to changes quickly.
Full UK Driving License may be required.
Relevant certifications (e.g., AVIXA CTS) or training in AV technology are beneficial but not essential.
Work Conditions
This role often involves long hours, weekend work, and travel between event locations.
Lifting and physical activity are required, as well as work at height for some setups.
Flexibility with working hours is essential, as event schedules may vary.
Benefits
Competitive salary with overtime opportunities.
Access to ongoing training and certifications to expand AV skills.
Opportunities for career growth within a dynamic event production team.
....Read more...
Job title – Housing Administrative Assistant Location – London, N1 Hybrid – 2 days in the office, 3 days from home Contract – Temporary ongoing Hours – Full Time 35 hours – 9 - 5 Start Date: ASAP We are seeking a Housing Administrative Assistant in north London. As a housing administrative assistant you will be providing essential support to Property Managers and Housing Officers. This is a great opportunity to contribute to housing management efforts and offer excellent service to our residents.
Duties would include:
Managing group inboxes and responding to internal business inquiries and external stakeholders.
Logging complaints and inquiries.
Maintaining paper and computer-based systems, ensuring filing and records are up to date.
Coordinating the department plan, ensuring information is current on the intranet and key achievements are recognised.
Supporting our program of customer surveys and feedback, including daily data uploads and basic analysis.
Acting as ICT administrator/super-user for key systems in the department, including being sub-editor for our intranet.
Organising internal and external meetings and events, including drafting agendas, booking rooms and refreshments, dealing with invitations and responses, collecting visitors, and typing minutes.
Producing purchase orders and managing invoicing and payment processes, both manually and through the finance purchase order system.
Providing the team with data or business information reports as required.
Providing cover and support for team members who are out of the office or on leave.
Leading on specific projects or events and undertaking any other duties necessary to support the work of the department.
Essential criteria and experience:
Preferred experience in housing management, but not essential.
Experience of working within an office / administration environment
Providing clear information and answering questions both on the phone and via email
Computer literate in particular with Word and Excel
At least 1 years administrative experience in a busy, customer service focused office environment
Knowledge of housing providers and support services
Working knowledge of Microsoft applications including Outlook, Word and Excel or equivalent and the ability to learn new IT and paper-based systems.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to Lewis.Hodson@servicecare.org.uk....Read more...
Take, log and progress tickets on the helpdesk system
Routine, planned, and reactive maintenance IT equipment and peripherals across the client base, including cleaning
Hardware and software repairs in a workshop facility
Carry out network documentation and reporting
Diagnose and resolving faults in IT equipment
Refer serious technical and support problems to senior staff and the appropriate technical/support facility, to ensure the quick resolution of faults
Install software and hardware including the updating of drivers and antivirus software
To record and update requests for support and maintenance with feedback to requestors regarding progress
Provide support for Server based operating systems, desktop and Office 365
Attend relevant courses in respect of professional development of ICT knowledge
Undertake small local projects and participate in larger projects under direction
Always maintain confidentiality in respect of customer-related matters and to prevent disclosure of confidential and sensitive information
To be familiar with the requirements of Data Protection legislation and to ensure compliance with it
To undertake any other duties of a similar level and responsibility as may be required
Requirements/ Ideal Candidate:
Competent in Microsoft Office applications
Confident and professional telephone manner
Good written and verbal communication skills
Ability to understand, interpret and analyse data
Ability to input data accurately and efficiently
Confidence and ability to learn new IT systems quickly
An interest in computers and computing
Ability to absorb new ideas and concepts quickly
An organised and methodical approach to work
Ability to work well as part of a team as well as on their own
A self-starter who is able to follow instructions and complete tasks
Training:You will be completing your L3 ICT Apprenticeship via Remit Training. Learning will be delivered to you virtually via blended learning model.Training Outcome:You could potentially be offered a permanent position at the end of the apprenticeship.Employer Description:Remit Training is a training provider company who will go over apprenticeship training with candidates who are offered an apprenticeship.
Digital
& IT
creative, data analysis, infrastructure, Comms…ready for an upgrade?
Apprenticeship solutions that focus on the most in demand skills across IT, software development, data, sales, and marketing. Attract top talent. Reduce critical skills gaps. Future-proof your business
We drive exceptional, individual and organisational performance through teaching and learning.
Big enough to deliver excellence, small enough to really care.Working Hours :Monday- Friday between 9am-5pm.Skills: Communication skills,IT skills,Customer care skills,Administrative skills,Team working,Initiative,Patience....Read more...
Being an effective and customer focused member of the IT team, learning new skills and supporting our customers.
Supporting the IT helpdesk, helping customers both remotely and face-to-face.
Helping customers with basic queries, including setting up new user accounts.
Helping with procurement, security of assets and general office administration.
Supporting the roll out of new IT equipment, including mobile devices and phones.
Gaining an understanding and providing basic support on the Acis ICT network, including Servers, desktop systems, applications, mobile devices and telephony.
Gaining an understanding and providing basic support of our key business applications including Housing, Asset Management, Repairs and Financial systems along with mobile working applications.
Writing documentation and helping with delivering training for key office systems.
Assisting with IT induction training.
Work flexibly in the interests of the service – this may include undertaking other duties appropriate to the responsibilities of the post.
Training:
Training will be at North Lindsey College where you will access a wide range of facilities on offer.
Day release
You will undertake the Information Communications Technician standard.
https://www.instituteforapprenticeships.org/apprenticeship-standards/information-communications-technician-v1-1
You will undertake Functional Skills for English and/or Maths if needed
You will undertake both on and off-the-job training by a team of industry qualified professionals to give you the best skills, knowledge and experience that will help you become an Information Communications Technician of the future! Training Outcome:
Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate.
Employer Description:We're a housing charity going beyond the bricks and mortar to create opportunities for people to lead better lives. Serving communities across the East Midlands, Yorkshire and the Humber, we also support people to pick up new skills and qualifications and provide a home adaptations service to help people to enhance their independence.Working Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Act as a first point of contact for current and prospective tenants, providing exceptional customer service
Assist in onboarding new tenants, ensuring they have a smooth transition into our facilities
Respond to tenant inquiries and support needs in a timely and professional manner, escalating issues as necessary
Assist with maintaining tenant records, contracts, and contact information to ensure data accuracy
Support invoicing, billing, and payment tracking processes, collaborating with the finance team as needed
Help manage bookings for meeting rooms and shared spaces, coordinating schedules and ensuring room readiness
Liaise directly with tenants to quote for office cleaning services, produce cleaning contracts for tenants’ signature and liaise with cleaning supervisor to schedule new office cleans
Liaise with tenants giving them notice of planned and scheduled work in a timely manner
Assist with organising events, workshops, and networking opportunities for tenants and the wider community
Support the promotion of available spaces, helping attract new tenants and strengthen our community impact
Training:
You will receive specific on-the-job training from the employer in your workplace at Millfields
Off-the-job training will be delivered using weekly classroom sessions delivered at Achievement Training city centres location or you will be work-based and will be given time in the working week to study towards the theory element of the programme
Training Outcome:An apprenticeship in business and administration can lead to a range of careers, including:
Business or Research Development Manager
HR Manager
Careers Adviser
Project Manager
Office Manager
CEO
Employer Description:The Millfields Trust was established in 1999 and is a trading Social Enterprise set up to help regenerate the Stonehouse neighbourhood in Plymouth. Our mission is to create life changing employment opportunities for the residents in the heart of Stonehouse and rejuvenate Union Street as a civic spine, restoring the historic link between the City and Devonport.Working Hours :Monday to Thursday 08:30-16:30 and Friday 08:30-16:00.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Adaptable,Proactive,Interest in Community....Read more...
Administrator - Wigan - Earn £29,000 per annum - Immediate Starts - Apply Today! Assist Resourcing is currently recruiting for a full-time Administrator in Wigan to support our client's growing organisation. Our client is one of the North West's leading providers of paper products. We are looking for someone with 2 to 3 years previous experience in Admin, preferably within a warehouse setting, so you can hit the ground running. You will be working directly with the Managing Director and the Production Manager. The Role & ResponsibilitiesPlease note this list is not exhaustive and will change depending on the requirements of the operation. You must be pro-active and flexible to help meet the changing requirements of the business, but some tasks will include: Pro -actively and accurately maintain their customer databaseorder processing, Transport planning and schedulingManage stock, product management and despatch logisticsProcess invoices, purchase orders, sales ordersProduce monthly statements, manage credit control and factoringMaintain HR records and prepare payrollAnswering telephone and talking with customers and suppliersPreparing customer and supplier ledgersAdministrating quality documents and procedures such as FSC.Warehouse Administrator - Hours of Work:This is a full time role with the below shifts: Monday toThursday08:00 - 16:30Friday08:00 - 12:00About you: To be considered for this role, you will be: Proficient in Microsoft Office and using a computerVery organisedAn excellent time keeperA strong written and verbal communicatorGood with people and able to demonstrate strong Customer Service SkillsCapable and willing to manage upwards when requiredBenefits of the Role: Immediate starts - begin earning immediately!Fantastic Pay RatesWeekly pay - every Friday!Generous holiday entitlementSubsidized hot food served in the on-site canteenUse of microwave/vending machines/hot drinks facilitiesFree secure on-site car parking, motorbike store, bicycle stores HR Forums & welfare clinics24/7 support from the Assist teamOn-the-job trainingOn-going professional developmentCareer development opportunitiesIf you have the right level experience required, click to apply today!....Read more...
My client an established manufacturing and sub-contract services company are currently looking to recruit a Quality Engineer to take responsibility for ensuring delivery and maintenance of the company's QHSE Management System, associated documentation and overall quality of products to meet customer requirements.
This is a full-time position working 37.5 hours a week over a 4 day week (Monday to Thursday)
*** It is ESSENTIAL that candidates have the ability to work unrestricted in the UK without any CURRENT or FUTURE requirement for employer sponsorship ***
Key Responsibilities:
Verification / Validation all product specifications have been met during the product manufacturing process
Processing customer concerns through the Non-Conformance Reporting (NCR / 8D) process to completion
Identification, Investigation and disposition of non-conforming material through the Non-Conforming Material Report (NCMR) process
Participate in supplier QBRs with the production of supporting Quality data to aid the monitoring & measurement of supply chain
Monitor Supplier performance in relation to non-conforming product with regular internal / external communications, reviews and follow-up
Support and advise on product queries
Perform Process Failure Mode Effects Analysis (PFMEA) as required
Reporting of QHSE Metrics / KPI’s
Assist in the production of System Management documentation and reviews
Support NPI, product development and ‘first off’ process approval
Carry out internal process and system audits with action follow-up and progression to closure (ISO9001 / ISO130485 / ISO45001 / ISO14001)
Calibration management / control, inc. liaising with external providers
Assist in the implementation of process improvement activities
Liaise with various stakeholders regarding the processing, evaluation and reporting of customer returns.
Key Qualification / Experience Requirements:
Hold a relevant HNC or equivalent level qualification in an Engineering/Quality related subject
Excellent knowledge and awareness of Quality Management Systems
Ability to carry out Root Cause Analysis, identify corrective and preventative measures and monitor effectiveness
Ability to conduct audits on Business systems and processes to meet ISO standards
Ability to prepare, analyse and report quality statistics internally and externally at all levels
Excellent communication skills, both written and verbal
An understanding of quality improvement programmes and IPC electronic assembly knowledge would be advantageous
Strong understanding and knowledge of MRP systems
For further details on this opportunity contact Jason Wallis at Service Care Solutions ....Read more...
We are a leading bathroom products wholesaler, providing a wide range of high-quality bathroom products to retailers and merchants across the country. We take pride in delivering top-notch customer service, and we are currently looking for a driven business administrator apprentice to join our team and support our growing business.
As a business administrator, you will play a crucial role in ensuring the smooth day-to-day operations of our business. You will assist with order processing, inventory management, logistics coordination, and customer communication. This is a fantastic opportunity for someone looking to develop their career in operations, supply chain, or logistics within a dynamic and fast-paced industry.
Your role will include;
Order Processing
Inventory Management
Customer Support
Administrative Tasks
Online e-commerce platforms that the business runs
Report checking
Performance analytics
Benefits Include;
On-site parking
Good transport links
Christmas off (taken out of annual leave)
Company private health care and dentistry
Employee discount
Training:Paragon Skills is a leading national Apprenticeship training provider, supporting over 4,000 learners and 1,500 organisations. Paragon Skills has some of the highest success and achievement rates in the industry.
It has an Ofsted Grade 2 Good rating and an overall achievement rate of 71.4%, exceeding the national average of 65.6%. Using a blended approach, learners are always at the forefront of our priorities. All learners are assigned a Personal Tutor who will be their main point of contact.
This involves regular catchups, check-in emails and calls. Your employer will agree to give you 20% of your working hours solely towards your study.
This will give you every chance to achieve the highest grade possible! On completion of this 12-month apprenticeship, you will have gained; Level 3 Business Administration Qualification.Training Outcome:Possible progression onto a full-time role after the apprenticeship.Employer Description:We are a family run business with strong core values in an ever changing world. Our mission is simple: to supply a variety of leading luxury bathroom products with the latest contemporary designs at affordable prices. Our products demonstrate comfort, reliability, and practicality without compromising on quality whatsoever.Working Hours :Monday - Friday (08:30 - 17:00)Skills: Communication skills,IT skills,Attention to detail,Organisation skills....Read more...
As a Project Manager, you will lead the development of Vehicle Test Systems from initial concept and specification through to the design and development of hardware, firmware, software, and mechanical components, culminating in user acceptance. The ideal candidate will have a strong understanding of automotive testing and industry regulatory requirements. You should be adept at vehicle test procedures and capable of designing processes that capture insightful data beyond mere pass/fail results. Experience in brake testing, vehicle dynamics, ADAS validation, or pass-by-noise testing is highly desirable.
This is a highly collaborative role, involving close coordination with Product Development Engineers to deliver solutions for customers throughout the product lifecycle, from conception and specification to user acceptance testing and sales support. A solid engineering background and technical understanding of automotive compliance or motorsport performance testing, combined with project management and customer interaction skills, are essential.
Requirements
Experience in the automotive sector, particularly in vehicle testing.
Engineering background with a degree or HNC level qualification.
Ability to read and understand technical regulations, specifications, product data sheets, and manuals.
Interest in solving complex engineering problems.
Strong communication skills, both oral and written, with customer-facing experience.
Full, clean UK driving licence.
Knowledge of GNSS, GPS, or INS technology.....Read more...
As a Project Manager, you will lead the development of Vehicle Test Systems from initial concept and specification through to the design and development of hardware, firmware, software, and mechanical components, culminating in user acceptance. The ideal candidate will have a strong understanding of automotive testing and industry regulatory requirements. You should be adept at vehicle test procedures and capable of designing processes that capture insightful data beyond mere pass/fail results. Experience in brake testing, vehicle dynamics, ADAS validation, or pass-by-noise testing is highly desirable.
This is a highly collaborative role, involving close coordination with Product Development Engineers to deliver solutions for customers throughout the product lifecycle, from conception and specification to user acceptance testing and sales support. A solid engineering background and technical understanding of automotive compliance or motorsport performance testing, combined with project management and customer interaction skills, are essential.
Requirements
Experience in the automotive sector, particularly in vehicle testing.
Engineering background with a degree or HNC level qualification.
Ability to read and understand technical regulations, specifications, product data sheets, and manuals.
Interest in solving complex engineering problems.
Strong communication skills, both oral and written, with customer-facing experience.
Full, clean UK driving licence.
Knowledge of GNSS, GPS, or INS technology.....Read more...
Arrange advertising material and take over organising events and exhibitions including material and stand
Assist with regular news feeds to clients
Re-canvas business not won or lost
Training:Training and Qualification Level
What training will the apprentice take and what qualification will the apprentice get at the end?
Multi-channel marketer Level 3
Support customer focused marketing activities that drive the demand for a product or service
City of Bristol College
Off site in its entirety
Training Outcome:
Full time permanent position
Employer Description:Park Insurance Services Limited is a specialist insurance company based in Bristol. In its 40 years serving the insurance sector, the company has built a strong reputation for its forward-thinking customer focus.Working Hours :Monday to Friday
9am– 5pm
1 hour unpaid lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Team working,Creative,Initiative,Self-Motivated....Read more...
• Office admin• Raising purchase orders• Processing sales orders• Assisting the sales department in preparing and managing quotations• Data entry• Assisting order management• Document controlTraining:Your apprenticeship training will be done in the workplace. Training Outcome:Achieving this qualification may lead into a full-time position.Employer Description:Alliance Tools was established in 2015 with a clear focus of providing the highest standards of technical support and customer service to the precision engineering sector. We are an approved technical distributor for many leading cutting tool brands, as well as selected specialist manufacturers. This enables us to offer an extensive range of products to ensure we can provide effective solutions for daily production requirements, as well as the most demanding of challenging applications.Working Hours :Monday to Thursday: 8.30am-5pm Friday: 8.30am-3.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Order processing, including packing and posting
Inventory management, monitoring stock levels and inventory checks
Office and warehouse administration
Sales and customer outreach
Cold calling new customers
Following up calls to existing customers
Sales reporting to track activities
Training:Business Administrator Level 3.
The apprenticeship training takes place remotely online and requires no travel to a college. Training Outcome:The majority of our apprentices are offered full-time roles upon the successful completion of their apprenticeship.Employer Description:For 30 years, Ram Peripherals has built strong partnerships with numerous suppliers and end-users worldwide. We deliver comprehensive hardware solutions, offering expert advice on machine selection, ordering, installation, routine servicing and maintenance, technical support, and troubleshooting. Our promise: Best quality at a fair price.Working Hours :Monday to Friday 08:30 - 17:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Good time management,Flexibility....Read more...
To provide 1st and 2nd line support to staff by investigating and resolving IT issues and assisting in the delivery of an effective and efficient IT support service.
The role will include providing general and routine IT support, including diagnosis and fix, undertaking routine maintenance of resources and equipment, support of common software packages used across the business and other general tasks as appropriate under the supervision/instruction of the Senior IT Administrator
Where appropriate, assist with the planning and fulfilment of IT-related projects across the site
Key Responsibilities:
Responding to IT support requests from staff in a timely manner
Troubleshooting and resolving hardware and software issues, providing on-site support and remote support when necessary
Maintaining accurate records of support requests, resolutions, and relevant information in the service desk system
Installing, configuring, and updating software applications and operating systems on workstations
Assisting with setting up and configuring new user accounts and devices
Supporting with routine maintenance tasks, such as system updates, backups,and system performance monitoring
Assisting with troubleshooting network connectivity issues and resolving them promptly
Collaborating with the business system (IT Team) team to identify and implement improvements to systems and processes
Assisting with managing hardware and software inventory, including tracking,and organising IT assets
Developing user-friendly documentation and guides for common IT procedures and issues
Training:
Will be completed on-site and off-the-job training either at Barnsley College or your place of work
Student to complete an Information Communication Technician Level 3 Apprenticeship Standard
Training Outcome:
Full-time Multi Skilled IT Administrator
Employer Description:Leading supplier of innerspring components to the bedding industry.Working Hours :Monday - Friday, 8.30am - 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Initiative,Strong Social Skills,Outgoing,Flexible....Read more...
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty.
This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work.
Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include:
Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us
Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims
Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience
Promotion: Assisting with the sale of accessories and service plans
Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:ŠKODA is driven by something different. What are you driven by? We are looking for ambitious, dynamic, and enthusiastic people to join our apprenticeship programme. If you are customer focused, forward thinking and want to learn, then we can give you the life and technical skills you need to be part of our team.Working Hours :Monday - Friday, 08:30 - 17:30. Possibility of Saturday workings and/or shifts.
Working week will be confirmed on applicationSkills: Communication skills,Organisation skills,Customer care skills,Team working,Creative,Patience....Read more...
