We’re looking for a Senior Regional Service Engineer to join a dedicated service team, where you’ll play a key role in upholding the brand and delivering outstanding service to customers.
This is a hands-on, field-based role, focused on the service and repair of industrial and municipal cleaning equipment. You’ll be representing a globally respected company with a strong customer-first approach.
Location Requirements
To ensure efficient coverage, candidates must be based in Central or Southeast London - ideally in or near: Lewisham, Bromley, Clapham, Greenwich, Peckham or Battersea. A London weighting allowance is applied to this role.
Key Responsibilities for the Senior Engineer
Maintain and repair a wide range of cleaning equipment to a high standard
Diagnose faults and complete accurate service reports and records
Liaise with the Regional Service Manager and Scheduler to manage daily activities
Manage van stock and parts levels in line with customer requirements
Support and coach others as part of your team
Identify potential sales leads and pass them to the relevant team
Maintain strong customer relationships with a professional, proactive attitude
What You’ll Need
Experience in electrical, mechanical, hydraulic, pneumatic, diesel-powered equipment
Municipal, FLT, plant hire, HGV, or agricultural machinery experience is ideal
Confidence working independently in the field and supporting others
Good IT and organisational skills
Full UK driving licence and willingness to travel (including occasional overnight stays)
Passport preferred for potential training in Germany
What’s in it for You
Starting salary: £38,760, rising to £40,000 after probation
OTE approx. £50,000+ with overtime
London weighting included
Fully expensed van (optional private use)
All tools provided
25 days holiday + bank holidays + your birthday off
Pension scheme, health plan, sick pay, critical illness cover
End of year discretionary bonus
Staff discounts and plenty of social events
Career development in a supportive and innovative environment
Training & Onboarding
New starters follow a detailed 12 week training plan, including factory led courses, electrical and pressure washer modules, and support using company systems. You’ll be paired with experienced engineers and receive ongoing development throughout your time.
....Read more...
Zest Optical are working with a fast-growing business who are opening a new store in Bracknell, Berkshire and looking to recruit an Optical Assistant.
The brand are known for best-in-class service, amazing products and advanced technologies.
On offer is a unique opportunity to play a key role in the successful launch of a new store that could lead to rapid development opportuniteis for yourself.
Optical Assistant – Role
Modern environment with a high end feel in-store
Focus on quality and customer service
Advanced equipment and technologies available
Extensive opportunities for development
Supported by an experienced team
Full time
Optical Assistant – Requirements
Previous experience of working in the optical industry
Passionate about eyewear and styling
Exceptional customer service skills
Optical Assistant – Salary
Base salary up to £26,000
Uncapped bonus scheme with existing team members earning £400+/month
Range of additional benefits
For more information please click the 'Apply' link as soon as possible to avoid missing out on this great opportunity.....Read more...
Sales Engineer – Electromechanical
Are you a Sales Engineer with experience in electromechanical systems, looking for your next opportunity? Our client specialises in cutting-edge electromechanical machinery and offers the chance to work with innovative technologies.
Responsibilities of the Sales Engineer – Electromechanical role in Peterborough:
Build and nurture strong business relationships
Prioritise customer satisfaction and deliver outstanding service
Collaborate closely with key clients to provide world-class support
Manage customer enquiries and develop tailored technical solutions
Prepare and submit detailed technical quotations
Assist the external Sales Team with technical expertise
Key requirements for the Sales Engineer – Electromechanical role in Peterborough:
Strong background in Electrical Engineering (essential)
Bachelor's degree in a relevant field or equivalent experience (preferred)
Experience in inside sales or customer service
Proficiency in Microsoft Office (Word, Excel, PowerPoint)
Experience with SAP and CRM systems (advantageous)
To apply for this Sales Engineer – Electromechanical job in Stamford, please email NDrain@redlinegroup.Com or call Nick on 01582878828/ 07487756328....Read more...
You’ll gain hands-on experience in customer service and business development, supporting the team in building and maintaining strong customer relationships, identifying new opportunities, and helping ensure excellent service delivery across the business.
For the first three months, you’ll spend time rotating across key departments (e.g. operations, warehouse, purchasing, credit control, transport). This will give you a strong understanding of how the business works and how each function supports the customer journey, equipping you with the knowledge to succeed in a future sales role.
After this rotation, you’ll move into the commercial team, initially focusing on re-engaging non-spend customer accounts, learning how to build relationships, promote products, and drive new business.
Key Responsibilities:
Take part in a structured 3-month rotation across departments to build core business knowledge
Re-engage and manage a portfolio of non-spend customers, with support from the sales team
Learn how to identify, research, and qualify new sales opportunities
Build and maintain accurate customer contact records using our internal systems
Assist in contacting customers via phone and email to promote relevant products and services
Follow up on quotations and track progress of opportunities
Support order processing and work closely with internal teams to deliver a seamless customer experience
Learn about our full product range and value-added services like processing
Gather customer and market feedback to inform the team of new opportunities or challenges
Respond to internal and external communications professionally and promptly
Occasionally accompany experienced sales colleagues on customer visits
Complete all training modules and assessments as required by the apprenticeship provider
What You'll Learn:
How the business operates across different functions.Sales fundamentals, including relationship-building and lead conversion
In-depth product knowledge, with a focus on steel types, grades, and specifications to confidently advise customers
Product knowledge and how to identify customer needs
Commercial systems and order processing
How to manage and grow a customer ledger
Key soft skills such as communication, organisation, and time management
What We’re Looking For:
Confident and professional communicator
Willingness to learn and take on new challenges
Strong attention to detail and organisation
Positive attitude and team spirit
GCSEs (or equivalent) in maths and English at grade 4/C or above
Interest in a long-term career in sales and commercial development
Training:
You will achieve the Level 3 Customer Service Specialist Apprenticeship Standard
There are workshops you will need to attend via Teams
You will have a mentor for one to one teaching and learning
To include off the job training
In-house training will be given to support specifics of the role
Training Outcome:
There will be ongoing opportunities for career progression and development for the right candidate upon completion of the apprenticeship
Employer Description:Established in 1955, BM Group is one of the largest steel stockholders and processors in the UK, with nearly 500 employees across our divisions – BM Steel, BM Architectural, SPS, IMS, and AFG. As part of Marubeni-Itochu Steel Inc., we operate nationwide, offering a dynamic and fast-paced working environment where no two days are the same. Whether you're based at one of our busy depots, service centres or head office, you’ll be part of a company that values innovation and continuous improvement.
At BM Group, our people are our greatest strength. We’re proud to foster a culture built on our core values of Innovation, Inspiration, Collaboration, Integrity, and Excellence. We invest in our teams and provide opportunities for growth, development, and progression.
If you're looking to join a business where your contribution matters and you're encouraged to make an impact, we’d love to hear from you.Working Hours :Monday - Friday, 9.00am - 5.00pm (1 hour lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
Day-to-day planning of operational tasks to ensure delivery in line with relevant Service Level Agreements and guidelines
Work collaboratively with the team to meet the outcomes of the service delivery plan
Develop and maintain good working relationships with our range of key stakeholders, including statutory partners, service providers, voluntary sector and internal and external customers
Process HR data and information
Deal with day-to-day HR customer queries
Work within agreed HR policy and procedural frameworks
Deliver actions arising from workforce projects
Make decisions within recognised guidelines
Identify areas of service improvement & simplification
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:It is Warwickshire County Council policy to seek that all our apprentices are retained in a further position, subject to performance and completion of the apprenticeship, and an available vacancy.Employer Description:Warwickshire County Council is the local government authority for the county of Warwickshire, providing public services such as Social Care, Education, County Highways, Rural Services, Public Health, Fire and Rescue, plus much more. Since 2012 the Council has delivered a top class apprenticeship scheme, recruiting more than 380 apprentices, most of whom have been retained in further roles at the Council.Working Hours :Monday to Friday, hours are flexible between 8:00am and 5:30p.m.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Creative,Initiative,Patience....Read more...
The Company:
A market leading diagnostics company.
Global business
A progressive, high-tech healthcare business.
Invest in their staff.
Offer career progression opportunities.
The Role of the Product Specialist Engineer
Office Based (Sussex) 2 days per week, working from home 3 days per week.?
The role will primarily consist of providing remote Hardware support for a portfolio of instruments and solutions as well as customer and employee? training. ?
The scope of support includes customers and colleagues within the UK, Ireland, Denmark, Finland, Norway and Sweden. You will excel in the art of troubleshooting and pride yourself in providing excellent customer service??
As part of your Customer Support role, you will focus on:?
Remotely providing a solution focus to Hardware problem resolution to customers?
Providing remote support to field employees in the region;?
Ensuring proper complaint handling and documentation in compliance with their Quality System.
Ensuring customer satisfaction in coordination with Field Teams and Sales Managers.
Completing special projects.??
Being involved in Complaint Review, Analysis and Trending processes based on performance metrics.
Supporting their sales organizations with instrument/system demonstrations and the provision of technical responses as part of the tender process.?
?There will be an intensive initial introduction training for the first six months of the position some of which will be in their European training centers. Thereafter, you will also be required to attend periodic training on customer support operations and product offerings at various locations.?
Benefits of the Product Specialist Engineer
£52,170 basic salary with some flex potentially depending on experience
Bonus 12% of Salary
Group Income Protection
Employee Assistance Programme
Pension
Life Assurance
Benefit Funding
The Ideal Person for the Customer Support Engineer
Must be a time served field engineer looking to come off the road and tools and work in a remote support role?
Must have an engineering qualification, Bsc or HNC or equivalent?
Ideally you will have clinical pathology diagnostics experience??
Will look at other complex medical equipment such as MRI systems?
You will have good electro-mechanical systems knowledge, however our client is able to train and develop your skills and knowledge?
A logical and process-driven mindset driven & ability to manage personal time??
Disciplined to deliver service support in line with service KPIs??
Quick learner?with innovative and continual improvement mind-set??
Proven track record of troubleshooting experience??
Knowledge of Customer Relationship Management??
If you think the role of Product Specialist Engineer is for you, apply now!
Consultant: David Gray
Email: davidg@otrsales.co.uk
Tel no. 0208 629 5135
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
The role of the Pricing Support Analyst is to support the Sales Team within Experienced Energy Solutions (EES). The role is responsible for supporting on both new and existing business and includes associated system management. The role requires a close working relationship with external suppliers and the Sales Team within EES.
The key attributes required for this role are strong communication, problem-solving, time management, and organisational skills. Additionally, adaptability, attention to detail, and the ability to work well with others are crucial for success in these positions.
This position is of strategic importance and the role requires an individual who can demonstrate an excellent level of organisational skills and the ability to work on their own initiative to meet deadlines.
Time Management: Managing tender deadlines, prioritising tasks, and meeting deadlines are crucial for the Sales Team.
Sales Support: Assisting with the creation of quotes and proposals, managing customer data, and supporting the sales team with various tasks.
Proficiency in Sales Tools: Familiarity with CRM software, Microsoft Office Suite (Excel, Word, PowerPoint), and other relevant sales and pricing tools.
Customer Focused – emphasis on the customer needs and goes beyond basic service expectations to help implement solutions.
Collaboration: Working with various teams, including sales, customer service, and potentially finance, to ensure smooth pricing operations.
Team Player – Collaborating with sales teams, account managers, and other departments to ensure smooth sales operations and effective pricing strategies.
Curiosity: A desire to learn and explore new ideas.
Duties and responsibilities:
Responsible for tendering out customers' data to suppliers
Prioritising incoming workloads
Ensuring data entry and validation is completed within timescales on the CRM system
Following up with suppliers outside SLAs
Ensure prices are delivered within the timescale with a high level of accuracy and minimum error.
Understanding the end-to-end customer journey and of the Sales Process
Effective and organised use of Admin Systems to store documents appropriately.
Communication with the team about ongoing deals status
Maintaining awareness of industry and company knowledge
Requirements & Skills:
Be able to demonstrate an excellent level of organisation skills
Clear and effective communication to answer customer enquiries, and collaborate with team members
Can work on your own initiative to meet deadlines
Adaptable and Flexible to ensure the business operates effectively
Williness to take responsibility for the quality and timeliness of work
Be customer focused with an emphasis on the customer needs and go beyond basic service expectations to help implement solutions
Excellent communication skills – both written and oral
Team Player – Someone who encourages team unity through sharing information and expertise
Training:Business Administration Apprenticeship Standard.
Internal relevant training courses as required for the job.Training Outcome:It is expected that upon completion of the apprenticeship there may be an opportunity to remain in a full-time position or progress further within the organisation onto a suitable pathway.Employer Description:It can be overwhelming when looking for the right energy supplier for your business. How do you ensure they are honest, transparent, and can offer the right support and advice? At Experienced Energy Solutions, we use over 30 years of combined industry experience to do this for you.
Strategic energy purchasing solutions
Our trading team monitor the energy market closely, ensuring we can offer the most relevant and up-to-date advice for making strategic purchases on your energy spend. We offer numerous services to ensure your business is getting the most out of your energy partnership, including
• insight from our expert energy procurement team,
• access to our flexible energy buying groups,
• peace of mind through our bill validation service, and
• use of our in-house energy management platform.
Passionate about sustainability
We are not just an energy comparison service; we help drive down energy consumption sustainably. As well as finding the right energy supplier for your business, we create a long-term sustainable energy plan for each of our clients.
Alongside Experienced Energy Solutions, our sister company Experienced Solar & EV Solutions (ESEV) provides the very best sustainable energy solutions for our customers. Take a look at the ESEV website to find out why we are different in the Solar & EV charge point field, and how we can buy back your excess generated energy.Working Hours :9.00am – 5.00pm, Monday – Friday, 30min lunch break.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Non judgemental....Read more...
The Service department is vital to the success of our business. From the right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle faults.
Testing of parts and systems to ensure correct working.
Following checklists, to ensure all critical parts of vehicles are examined.
Carrying out bumper-to-bumper overview, service, and inspection.
Maintenance of electronic systems, including onboard entertainment systems.
Undertaking repair and maintenance of vehicle parts, including clutches, gearboxes, tyres, brakes, and suspension.
Completion of legible and accurate paperwork for the customer's and centre's records.
Maintenance of a clean and tidy work environment.
You will have the opportunity to work with a wide range of products, including traditional, hybrid and electronic engines. From heritage vehicles to leading-edge modern technology, our range will provide you with varied technical training experience to build your skills as a Service Technician/Mechanic.
Our ideal candidate will be able to demonstrate skills in logic and problem-solving. You should be someone who pays attention to detail and is committed to completing this three-year training programme.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn.
Teamwork.
Strong communication.
Customer Service.
Interest in vehicle engineering.
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship. Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills.
On successful completion of the three-year programme, you will receive the following:
Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle).
Certificate in Automotive Refrigerant Handling.
Brand-specific certifications.
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers, encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity to drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry.
The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday – Friday, between 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Creative....Read more...
Assisting the Sales and Trading teams with administrative tasks including tender processing, checking consumption levels are accurate, quote preparation, credit checking applications and contract processing
Completing quality control checks on completed sales and ensuring expected standards are met at all times
Assist the Sales team with aftersales care by liaising with brokers by confirming lock in confirmations and chasing any further documentation required
Supporting the business by assisting in the preparation of renewal opportunities
Assist the Billing team with pricing customers that are on out of contract rates
Support back-office in providing aftersales support and customer care
Support Account Managers (the Sales team) in their day-to-day sales processes
Generate and submit customer quotations as and when required
Generate reports as and when required
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
This qualification requires college attendance once per month
Training Outcome:
We are offering the right person a long-term career and a permanent position within the company upon successful completion of the apprenticeship
Employer Description:Crown Gas & Power is a business gas supplier to the commercial sector based in Bury, Manchester. We are renowned for our innovative products such as 100% biogas, site services and our first-class customer service.Working Hours :Monday - Friday, 8.30am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental....Read more...
Manage daily administrative tasks to support the workshop and parts team
Handle booking systems for services, repairs, and MOTs (Class 1, 2, 4 & 7)
Maintain schedules, job cards, and customer communications
Customer Service & Front Desk:
Greet and assist customers in person and over the phone
Handle enquiries, estimates, and follow-ups in a professional manner
Support with parts orders, stock checks, and customer collections
Finance & Records:
Process invoices, purchase orders, and supplier payments
Maintain accurate digital and paper records in line with compliance
General Business Support:
Assist with marketing tasks (e.g., social media posts, promotions)
Support the team with project coordination and supplier relations
Ensure health & safety and GDPR procedures are kept up to date
Training Outcome:
Full-time employment
Employer Description:We are a well-established, family-run mechanical parts and vehicle workshop business with a reputation for honesty, quality service, and strong customer relationships. Our business serves both trade and public customers, offering parts sales, servicing, repairs, MOTs, and fleet maintenance.
As we continue to grow, we're looking for a proactive and organised Business Administrator apprentice to join our friendly team and support the day-to-day operations of both the workshop and parts departments.Working Hours :Monday- Friday
Shifts to be confirmedSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Previous admin experience,Previous automotive experience....Read more...
Working within our warehouse team you will ensure orders are picked and packed accurately, load and unload vehicles, and move materials around the warehouse in a safe and efficient manner.
Reporting directly to the warehouse manager the key responsibilities will include:
Picking and packing customer orders accurately, efficiently, safely and in a timely manner
Locating and moving materials around the warehouse efficiently and safely, ensuring no damage to property or persons
Using electronic handsets and computerised workstations
Unloading vehicles in a safe manner
Loading vehicles with orders in the most safe and efficient way, complying with vehicle regulations and the planned delivery route
Processing of materials via saws – full training will be given
Work in a safe manner, always adhering to the Company Health & Safety policy and safe Working practices
Undertake all tasks with a “Customer Service”, “Can do” attitude and contribute to improving the performance of the business
Undertake general warehouse “housekeeping” duties – keeping warehouse clean and tidy, ensuring stock is accessible
Training:
On-the-job training delivered by the employer
Level 2 Supply Chain Warehouse Operative
English and mathematics minimum requirement is Entry Level 3
Allocation of an apprenticeship delivery coach who will carry out regular trainingAssessment and support visits to ensure you acquire new learning, knowledge, skills and behaviours in order to progress and develop
Identify, track and support 6 hours of off-the-job training activities
Quarterly formal progress review meetings, identifying learning achievements and next steps
Training Outcome:Upon successfully completing the apprenticeship we envisage they will become a permanent team member with progression routes, through to supervising roles.Employer Description:Aalco Metals are the UK’s largest independent multi-metals stockholder including Aluminium, Stainless Steel, Copper, Bronze and Brass. With 18 service centres around the country, we provide a competitive, reliable and on-time delivery service of single item orders through to bulk contract orders.
Our Norwich Service Centre holds stock to meet the immediate needs of customers in the local area and this is backed up by bulk stocks held at our central warehouse.
We pride ourselves on the service our dedicated team provides our customers and in return we are committed to our employees progression and developmentWorking Hours :Monday to Friday.
11am - 8pm with 60 minutes lunch.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Logical,Team working,Physical fitness....Read more...
Zest Optical are currently looking for a Dispensing Optician to join an advanced independent based in Harlow, Essex.
This is an outstanding opportunity to join a fashionable practice which holds a great reputation for offering the highest levels of service and a wide range of popular and unique designer brands.
The modern practice offers the opportunity to work in a service orientated environment and a close-knit and highly supportive team.
Dispensing Optician – Role
Modern, patient focused practice
Single testing environment offering plenty of time with patients
Advanced equipment across the practice
Leading the high quality team with the focus on high levels of customer care
Provide comprehensive dispensing service
No Sundays, bank holidays or late finishes
Dispensing Optician – Requirements
GOC registered
Must be calm, comfortable and confident at all times when talking to patients
Maintain the high level of customer care expected by patients of the practice
Ability to learn and want to develop
Dispensing Optician – Salary
Base salary up to £35,000
Range of additional benefits
To avoid missing out on this opportunity, please send your CV across to Kieran Lindley using the ‘Apply’ link as soon as possible.....Read more...
Develop a deep technical and diagnostic competence in response to the increasing complexity of vehicle technologies
Establish sophisticated customer service behaviours
Maintain the motivation and ability to contribute to the commercial success of their company
Health and safety
Vehicle inspection
Routine vehicle maintenance
Engine components, lubrication and cooling systems (engine timing)
Fuel, air, ignition and exhaust
Vehicle chassis systems inc brakes, suspension, steering (4 wheel geometry/alignment)
Wheels and tyres
Intermediate diagnostics
Advanced diagnostics
Customer service
Training:You will be at our Bordesley Green Campus one day a week, 9am-5pm to complete your course.Training Outcome:Permanent employment upon successful completion of the Apprenticeship pathway.Employer Description:We are an independent garage we over 14 years experience. We look after the motoring needs of the people of Birmingham and surrounding areas, servicing , repairing all makes and models of cars.Working Hours :Monday to Friday, between 8:30am – 6pm.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
You will work within the team in the Chester region. This opportunity will give you a chance to earn valuable practical experience in Property Maintenance and enable you to learn the customer service skills needed to build a career in the industry.Training:You will achieve the Apprentice Standard - Plumbing & Domestic Heating Technician - Level 3.
The training provision will be Cheshire College. Training Outcome:For the right person, there is the opportunity to progress to a higher-level apprenticeship or full-time position being offered upon completion. Employer Description:Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.Working Hours :Monday to Friday, 9.00am to 5.00pm (Shifts to be agreed).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Handling, receiving stock, payments, procedures, identifying, sourcing and ordering parts.
Monitoring and solving customer problems/enquiries and processing customers’ orders.
The Parts Advisor Apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and parts identification programme – ECAT.
A Parts Advisor Apprentice will support the dealership, improve sales and provide excellent customer service
Training:Visited within the workplace every 28 days by a skills coach
Train at the state-of-the-art MAN Training Academy in Manchester, every 6-8 weeks.Training Outcome:Full-time Service Advisor.
Mentor. Employer Description:We’re proud of the vibrant culture we’ve created here at Steadplan. You’ll find a close-knit family feel, a modern and inspiring working environment, purpose-built facilities and access to state-of-the-art tools and technology. We also offer a range of impressive perks and benefitsWorking Hours :Monday to Friday (maybe occasional weekend shifts).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Creative,Patience....Read more...
Key Tasks and Responsibilities:
To provide a professional and personal first point of contact to all customers.
To provide proactive first line IT Support to all customers.
To ensure all support requests and incidents via any inbound channel are properly understood and recorded on Autotask.
To proactively contact and chase customers until a resolution has been achieved or the issue is escalated.
To deliver exceptional Customer Service striving to achieve first time resolution.
To escalate relevant and more complex work to the more experienced Service Desk Technicians after initial assessment and within a relevant time scale.
To proactively manage all personal workloads, ensuring all tickets are worked within the set Service Level Agreements.
To achieve the set Service Desk KPIs and Service Level Agreements.
To adhere to all Service Desk technical processes and guidelines as well as company processes and standards as per the handbook.
To undertake maintenance tasks for monitored systems.
To prepare customer hardware or software ready for project delivery.
To ensure the Autotask system is fully updated with all activity including notes, to do’s and knowledge bank information.
To take on ad hoc project work.
To proactively seek feedback on ticket closures to improve customer satisfaction.
To contribute towards a personal development plan, ensuring technical knowledge is continually improved.
To undertake and assist with any other roles to ensure the smooth running of the business.
Responsible for following the companies ISMS while monitoring the performance of it and reporting issues to top management.
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
Working towards a Level 3 Information Communications Technician apprenticeship standard.Training Outcome:There is the potential for this to progress into a full-time position at the end of the level 3 apprenticeship, providing the successful candidate works hard and demonstrates value to the business.Employer Description:"We’re a trusted IT support and managed services provider with a strong presence across Manchester, Derby, Sheffield, Nottingham, and serving businesses across the South of England. Whether you need a complete IT team replacement or expert support alongside your existing IT staff, our award-winning, tailored approach helps businesses work smarter and safer. From leveraging Microsoft’s modern workplace tools to delivering robust cybersecurity and reliable backup solutions, we keep your business protected and productive. Partner with a local IT provider committed to supporting your growth and technology needs, wherever you are."Working Hours :Monday – Friday 9am till 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Initiative....Read more...
The Company:
Selling a market leading brand of Heavy Plant Machinery with excellent reputation in the marketplace.
Well recognised international coverage.
Excellent team ethic within the business.
A global industrial solutions provider with a strong UK footprint
Dedicated to delivering reliable and high-quality parts and equipment
Work closely with key clients in logistics, construction, and heavy equipment sectors
Benefits of the Junior Sales Administrator
£25,000 - £28,000 basic
25 Days holiday + Bank Holidays
Hybrid Working
Employer Pension Contribution up to 10%
The Role of the Junior Sales Administrator
Responsible for the full order process of construction equipment
Communicate with suppliers, logistics teams, and customers to ensure smooth fulfilment
Handle shipping documentation, invoicing, and margin compliance
Provide updates, pre-shipment invoices, and delivery reports to customers
Collaborate with internal departments including sales, finance, and trade finance
Ensure all transactions are compliant with company credit terms and procedures
Support colleagues and participate in cross-training for team coverage
The Ideal Person for the Junior Sales Administrator
Previous Administrative experience within Sales or Customer Service
Happy to consider candidates with 1+ years’ experience within administration or customer service.
Strong organisational and customer service skills.
Excellent verbal and written communication.
Intermediate or advanced Excel skills; ERP experience advantageous.
Background in logistics or freight forwarding ideal but not essential.
Able to multitask, manage priorities, and solve problems under pressure.
If you think the role of Sales Administrator is for you, apply now!
Consultant: Joshua Cumming
Email: joshuac@otrsales.co.uk
Tel no.: 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director, across the UK and internationally.....Read more...
Are you looking for a Field Service Engineer - Electronics job in the South East region?
My client who support the UK and Irish market with world leading electronic production equipment such as, surface mount technology, capital equipment, peripheral equipment, spares and consumables, are looking for a Field Service Engineer - Electronics based near the M4.
The Field Service Engineer - Electronics, South East will support their current customer base and then progressing into sales support. The successful candidate will have engineering skills which need to be at a minimum of an intermediate level in mechanical, electrical and software skills, enough to fix or root cause machine faults.
The successful candidate for the Field Service Engineer - Electronics - South East will also need to travel across the South East of England, and also occasional trips to Europe for training. It would be ideal for the successful candidate to be university or college trained in an Electronics discipline.
If this sounds like you and you would like to APPLY for the Field Service Engineer - Electronics - South East or for any other Service roles, please send your up to date CV to Brett Longden at blongden@redlinegroup.Com or call 01582 878841 / 07961 158773.....Read more...
We are currently recruiting for a temporary Administrator to join a well-established leading manufacturing business at it’s Pulborough site near to Storrington.The key purpose of the role is to provide administrative support to the team to achieve timely, accurate and high quality information output, whilst essentially delivering outstanding customer service to both internal and external customers.What’s in it for you as an Administrator? - Pay rate of £13.59 (£26,500) - Hours of work: Monday – Friday: 8:30 – 17:00 (37.5 hour week) - Location: Storrington near Pulborough - Temporary 3 month assignmentDuties of the Administrator - Responding to customer enquiries; pricing requests, delivery information and samples by telephone and email - Handling complaints and preparing credit notes - Administration of bulk orders and call offs, order book and schedule management - Ensure that regular and accurate updates are made on company CRM package, sales enquires - Working with internal and external stakeholders to enhance customer journey; working closely with other factory admins, providing support where required.Requirements of the Administrator - Excellent customer service skills - Previous experience in a similar role - Previous experience of working in a mid to heavy manufacturing office would be advantageous - IT literate in word and excel - Excellent written and verbal communications skills.If interested, please apply now…....Read more...
Trainee Field Service Engineer
Wolverhampton
£27'000 to £28,000 Basic + Bonus + Overtime (OTE £36,000) + Full Training + Gain Qualifications + Company Van + Personal Use + Fuel Card
Work for a company that will invest in your future through OEM training, Industry qualifications, and constant support and personal development as a trainee field service engineer. Work within a highly skilled team where you will constantly be learning as you’re earning through overtime.
This company manufactures, fixes and installs a variety of equipment used in the petro chem industry. As industry leaders they can provide 1st class training supporting your development in the best way. Start as a Trainee Field Service Engineer and progress your career at your own pace through to senior positions whilst being able to significantly boost your earnings through overtime.
Your Role As Trainee Field Service Engineer Will Include:
* Trainee Field Service Engineer - Covering a local patch at customer sites* OEM (manufacturer) training ensuring full competency on all products (internal and external)* Installing, maintaining and servicing company equipment* Hands on mechanical engineering work - with some electrical
As A Trainee Field Service Engineer You Will Need To Have:
* Any hands on mechanical / electro mechanical / electrical engineering skills - fitting / assembly - ANY CONSIDERED* Desire and attitude towards learning and development* Full driving licence* Happy to travel and willing to travel a local patch as a field service engineer
Please apply or contact Charlie Auburn on 02038137949 for immediate consideration
Keywords: Trainee field service engineer, field service engineer, mechanical engineer, electro-mechanical, field service technician, service technician, engineer, mechanic, Ex Forces, service engineer, technician, Wolverhampton, West Midlands
....Read more...
Trainee Field Service Engineer
Peterborough
£27'000 to £28,000 Basic + Bonus + Overtime (OTE £36,000) + Full Training + Gain Qualifications + Company Van + Personal Use + Fuel Card
Work for a company that will invest in your future through OEM training, Industry qualifications, and constant support and personal development as a trainee field service engineer. Work within a highly skilled team where you will constantly be learning as you’re earning through overtime.
This company manufactures, fixes and installs a variety of equipment used in the petro chem industry. As industry leaders they can provide 1st class training supporting your development in the best way. Start as a Trainee Field Service Engineer and progress your career at your own pace through to senior positions whilst being able to significantly boost your earnings through overtime.
Your Role As Trainee Field Service Engineer Will Include:
* Trainee Field Service Engineer - Covering a local patch at customer sites* OEM (manufacturer) training ensuring full competency on all products (internal and external)* Installing, maintaining and servicing company equipment* Hands on mechanical engineering work - with some electrical
As A Trainee Field Service Engineer You Will Need To Have:
* Any hands on mechanical / electro mechanical / electrical engineering skills - fitting / assembly - ANY CONSIDERED* Desire and attitude towards learning and development* Full driving licence* Happy to travel and willing to travel a local patch as a field service engineer
Please apply or contact Charlie Auburn on 02038137949 for immediate consideration
Keywords: Trainee field service engineer, field service engineer, mechanical engineer, electro-mechanical, field service technician, service technician, engineer, mechanic, Ex Forces, service engineer, technician, Wolverhampton, West Midlands
....Read more...
Trainee Field Service Engineer
Birmingham
£27'000 to £28,000 Basic + Bonus + Overtime (OTE £36,000) + Full Training + Gain Qualifications + Company Van + Personal Use + Fuel Card
Work for a company that will invest in your future through OEM training, Industry qualifications, and constant support and personal development as a trainee field service engineer. Work within a highly skilled team where you will constantly be learning as you’re earning through overtime.
This company manufactures, fixes and installs a variety of equipment used in the petro chem industry. As industry leaders they can provide 1st class training supporting your development in the best way. Start as a Trainee Field Service Engineer and progress your career at your own pace through to senior positions whilst being able to significantly boost your earnings through overtime.
Your Role As Trainee Field Service Engineer Will Include:
* Trainee Field Service Engineer - Covering a local patch at customer sites* OEM (manufacturer) training ensuring full competency on all products (internal and external)* Installing, maintaining and servicing company equipment* Hands on mechanical engineering work - with some electrical
As A Trainee Field Service Engineer You Will Need To Have:
* Any hands on mechanical / electro mechanical / electrical engineering skills - fitting / assembly - ANY CONSIDERED* Desire and attitude towards learning and development* Full driving licence* Happy to travel and willing to travel a local patch as a field service engineer
Please apply or contact Charlie Auburn on 02038137949 for immediate consideration
Keywords: Trainee field service engineer, field service engineer, mechanical engineer, electro-mechanical, field service technician, service technician, engineer, mechanic, Ex Forces, service engineer, technician, Birmingham, Midlands
....Read more...
JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB:
The Technical Product Resolutions Specialist provides coordination and administrative assistance pertaining to the Product Complaint & Resolution Process or Warranty Service Requests (Warranty Portal) and works with internal and external customers to quickly and accurately resolve product quality and product application complaints in accordance with ISO standards and/or established guidelines.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Initialize complaints, assign tasks to cross functional team, (Technical Service, Sales, Research and Development, Distribution, Manufacturing, Product Management, etc.) and follow up to ensure complaints are resolved in accordance to established processes and ISO standards. Develop and maintain an understanding of SAP and product complaint transactions and/or Warranty Service Requests (Warranty Portal). Coordinate analytical testing with Sales, Technical Application Specialists and Laboratory Analysts as it relates to the Product Complaint and Resolutions Process. Assist with training on the Product Complaint & Resolution Process and/or Warranty Service Requests (Warranty Portal) for both internal and external customers. Meet regularly with cross-functional teams (Manufacturing, Quality and Technical Teams) to review Product Complaint trends and current open complaints for all Tremco CPG product lines. Update Product Complaint Manual in accordance with our ISO standards and/or established guidelines. Place product orders, track and provide follow-up for the Technical Service Department (certification testing, field trials and project testing, etc.). Answer inquiries via telephone, e-mail and/or text from internal and external customers regarding all Tremco CPG product complaints along with inquiries from Architects, Engineers, Contractors, Tremco Sales Reps, Distributors and Homeowners regarding all Tremco CPG products. Act as back up support for the Technical Resource Center. Assist team on special projects and assignments as needed.
EDUCATION REQUIREMENT:
High school diploma or general education degree (GED) required, Bachelor's degree in business, Science, Construction Management or a similar field preferred; in lieu of degree, 5 years of direct customer complaint and claims experience is acceptable.
EXPERIENCE REQUIREMENT:
With high school diploma, 5 years of direct customer complaint and claims experience. With a Bachelors degree, 1-2 years of direct customer complaint and claims experience required. Basic/working knowledge of Tremco CPG products. Customer service experience preferred.
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
Ability to travel to Tremco job sites to further enhance product knowledge, support the sales force, and gain new experience with Tremco products. Excellent communication skills with the ability to clearly articulate ideas and situations over the phone and through written correspondence. Knowledge of principles and processes for providing the necessary level of customer and technical service to customers. Knowledge of the English language for structure and content, including the meaning and spelling of words, rules of composition and grammar. Active listening skills - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Ability to manage one's own time and scheduling. Monitoring/assessing performance of oneself to make improvements or take corrective action. Reading comprehension - understanding written sentences and paragraphs in work related documents. Proficient in MS Office Suite (Word, Outlook, Excel) Previous SAP experience preferred
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, talk, and hear,
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally ranges between $54,549 and $68,186. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online!....Read more...
A premium independent Opticians based in Bexleyheath, Kent are looking for a full time Dispensing Optician to join the team.
Dispensing Optician – Role
Modern, high end practices
Working between 2-3 practices which are all close together
Role due to expansion
Focus on quality and customer service
Team focused environment with regular team outings
Regular training for all team members
Access to eyewear brands to suit all budgets – Bvlgari, Kate Spade, Saville Row, Sillhouete
Working alongside another experienced Dispensing Optician and a fully trained support team
Hands on in all areas of the practice
Full or part time role to include Saturdays (No Sundays or bank holidays)
Typical working hours from 9am to 5.30pm (2pm on a Sat)
Basic salary between £28,000 to £35,000
30 days holiday including bank holidays – Opportunity to build up more days with long service
Professional fees paid
Staff parking
Dispensing Optician – Requirements
Fully qualified Dispensing Optician registered with the GOC
Passionate about eyewear and styling
Flair for fashion
Pulse on the market
Exceptional customer service skills
Team player
Attention to detail
To avoid missing out on this amazing opportunity please send a copy of your CV or call 01142381726 for more information.....Read more...
A premium independent Opticians based in Sevenoaks Kent are looking for a full time Dispensing Optician to join the team.
Dispensing Optician – Role
Modern, high end practices
Working between 2-3 practices which are all close together
Role due to expansion
Focus on quality and customer service
Team focused environment with regular team outings
Regular training for all team members
Access to eyewear brands to suit all budgets – Bvlgari, Kate Spade, Saville Row, Sillhouete
Working alongside another experienced Dispensing Optician and a fully trained support team
Hands on in all areas of the practice
Full time working 5 days a week including a Sat
Typical working hours from 9am to 5.30pm (2pm on a Sat)
Basic salary between £28,000 to £35,000 - Sat paid in full
30 days holiday including bank holidays – Opportunity to build up more days with long service
Professional fees paid
Staff parking
Dispensing Optician – Requirements
Fully qualified Dispensing Optician registered with the GOC
Passionate about eyewear and styling
Flair for fashion
Pulse on the market
Exceptional customer service skills
Team player
Attention to detail
To avoid missing out on this amazing opportunity please send a copy of your CV or call 01142381726 for more information.....Read more...
