Our client, a well-established leader in the manufacturing sector, is seeking a Technical Sales Administrator to join their team in Aylesford, Kent. This is an exciting opportunity to be part of a company that is driving innovation and growth in the industry.
As a Technical Sales Administrator, you will play a crucial role in providing exceptional customer service and ensuring the smooth processing of customer orders. You will be the key point of contact for customers, handling enquiries, providing accurate quotations, and managing orders from initial request through to completion.
Responsibilities
Handle customer enquiries, establish requirements, and provide accurate quotations within company timescales
Plan customer orders, ensuring specifications and timescales are clearly communicated to both production and the customer
Generate necessary manufacturing paperwork, including works orders, route cards, and dispatch sheets
Track customer orders through to completion, ensuring timely processing and invoicing
Arrange and manage customer deliveries, providing cover to other relevant departments as needed
Requirements
1-2 years experience in an administrative role, preferably within the manufacturing/engineering industry
Excellent communication skills, with experience in phone-based customer interaction
Proven track record of delivering high-quality customer service
Proficiency in Microsoft Office packages, particularly Word and Excel
Ability to work accurately under pressure and prioritise workload effectively
Strong attention to detail
Hours for this role are Monday to Friday 8.30 am-5 pm
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
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Sales Engineer – Electromechanical
Are you a Sales Engineer with experience in electromechanical systems, looking for your next opportunity? Our client specialises in cutting-edge electromechanical machinery and offers the chance to work with innovative technologies.
Responsibilities of the Sales Engineer – Electromechanical role in Peterborough:
Build and nurture strong business relationships
Prioritise customer satisfaction and deliver outstanding service
Collaborate closely with key clients to provide world-class support
Manage customer enquiries and develop tailored technical solutions
Prepare and submit detailed technical quotations
Assist the external Sales Team with technical expertise
Key requirements for the Sales Engineer – Electromechanical role in Peterborough:
Strong background in Electrical Engineering (essential)
Bachelor's degree in a relevant field or equivalent experience (preferred)
Experience in inside sales or customer service
Proficiency in Microsoft Office (Word, Excel, PowerPoint)
Experience with SAP and CRM systems (advantageous)
To apply for this Sales Engineer – Electromechanical job in Stamford, please email NDrain@redlinegroup.Com or call Nick on 01582878828/ 07487756328....Read more...
Facilities Account Manager - Glasgow - Package up to 57.5K CBW are delighted to be exclusively supporting a leading facilities management provider in seeking a passionate and experienced Facilities Account Manager to join its dynamic team. This is a fantastic opportunity to take ownership of multiple service contracts, drive high standards, and make a real impact across hard and soft services. In this client-facing role, you’ll combine strong leadership with commercial awareness to ensure consistent delivery, customer satisfaction, and operational excellence. Key ResponsibilitiesOversee and develop several FM contracts, ensuring exceptional service across all disciplinesLead service delivery teams, working collaboratively across helpdesk, soft services, and hard servicesConduct regular audits, site visits, and compliance checks to maintain high operational standardsManage all commercial aspects of the contracts, including P&L, billing, and ACW worksIdentify opportunities for service improvements and implement changes effectivelyRespond to reactive situations and manage incident reporting as requiredChampion a customer-first culture in everything you doAbout YouMinimum 3 years’ experience in FM account management or contract deliveryProven track record of managing multi-service FM environmentsStrong financial and commercial understandingExcellent client relationship management skillsProactive, adaptable, and committed to service excellenceFull UK driving licenceDesirable QualificationsIOSH accreditedIWFM membership (AIWFM or higher)IWFM Level 3 qualification or working towardsWhat’s On OfferCompetitive salary packagePension 5%Company vehicle or car allowance (where applicable)Career development opportunitiesPrivate Health Care33 days holiday Life assurance x 4 ....Read more...
General Manager – New QSR Brand Launch – Plymouth Salary: Up to £40,000 + Multi-Site Progression OpportunityWe are thrilled to be partnering with a brand-new Quick Service Restaurant concept set to launch its flagship site in Plymouth. This marks the beginning of an ambitious multi-site development plan, and we are seeking a passionate and experienced General Manager to lead the charge from day one.Focused on quality ingredients, exceptional customer service, and community-driven values, this concept is poised to become a go-to destination for fast, fresh, and delicious food.The Role:As the General Manager, you will be at the forefront of this launch, leading not only the daily operations but also contributing to strategic decisions that will shape the brand’s future. This role offers the unique opportunity to build the foundation of a multi-site business from its very first store, with a clear path to Multi-Site Management within 12 months.Key Responsibilities:
Take full ownership of the day-to-day running of the Plymouth site, ensuring smooth operations, high standards of service, and brand consistency.Build a team from the ground up. Recruit, train, and develop high-performing staff who reflect the brand's values and customer-first approach.Drive a culture of outstanding customer service, ensuring every guest leaves with a memorable experience.Implement strategies to maximize sales, control costs, and increase profitability, driving the business towards its growth targets.Act as the face of the brand in Plymouth, building relationships with local businesses, community groups, and customers to establish strong local roots.Ensure the site adheres to all health, safety, and food hygiene regulations, maintaining a safe environment for staff and customers.Monitor KPIs, analyse performance data, and make strategic adjustments to meet and exceed business goals.Provide regular updates to senior leadership, contributing to strategic planning and multi-site rollout discussions.
About You:We are looking for a driven and strategic leader with a passion for the QSR industry and a desire to grow with an emerging brand.
Proven experience as a General Manager in QSR, hospitality, or food retail.Strong leadership capabilities with the ability to inspire, develop, and manage teams effectively.A customer-focused mindset with a commitment to delivering exceptional service.Commercially savvy with experience in budget management, cost control, and sales growth.Excellent communication skills with the ability to build strong relationships both internally and in the local community.Adaptable and resilient, ready to thrive in a fast-paced, high-growth environment.A hands-on leader who leads by example and motivates teams to deliver excellence.
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An exciting opportunity has arisen for a Field Service Engineer to join a growing team, providing maintenance, installation, and technical support for essential healthcare equipment across care homes, hospitals, and hospices.
This role is ideal for someone with experience in electrical fault-finding, mechanical repairs, plumbing, and electronic control systems.
You will be responsible for installing, servicing, and troubleshooting a range of capital equipment while ensuring the highest standards of safety and compliance.
Key Responsibilities For a field Service Engineer:
- Maintenance & Repairs
- Perform preventative maintenance, fault diagnosis, and breakdown cover on customer sites.
- Compliance & Quality Assurance Ensure servicing meets EN/HTM standards and participate in ISO compliance procedures.
- Customer Service & Relationship Management Build strong relationships with clients while maintaining a professional and safety-conscious approach.
- Technical Reporting & Feedback Use an electronic task management system to report on job progress and identify commercial opportunities.
- Installation & Commissioning Install and commission washer disinfectors, macerators, and stainless-steel fixtures requiring water and waste services.
What Were Looking For in a Field Service Engineer:
Experience & Skills:
- Proven experience in electrical fault-finding, mechanical repairs, and plumbing installations.
- Strong knowledge of electro-mechanical systems.
- National Certificate, City & Guilds, or equivalent technical qualification.
- Qualifications in HTM 2010 and HTM 2030 are desirable.
- Strong problem-solving skills and ability to work independently.
- Full UK driving licence required.
Personal Attributes for a Field Service Engineer:
- Excellent communication skills, both written and verbal.
- Ability to prioritise workload and work efficiently under pressure.
- Willingness to travel within the UK and occasionally stay overnight when required.
- Comfortable working in healthcare environments and handling waste products.
Whats in It for You?
Company Van & Tools Provided Fully equipped for field-based work.
- 25 Days Annual Leave Increasing with service milestones, plus public holidays.
- Private Medical Insurance Including health cashback plans and discounted gym membership.
- Life Assurance 4x base salary.
- Overtime & On-Call Allowance Extra earning potential.
- Drink & Meal Allowance While working in the field.
- Commission & Bonus Scheme Based on company performance.
- Employee Assistance Program Support for mental health and wellbeing
- Cycle to Work Scheme, Free Flu Jabs & Paid Volunteer Time.
Apply Today!
If youre an experienced Field Service Engineer looking for a role with career progression, excellent benefits, and hands-on technical challenges, we want to hear from you!
Click Apply Now or contact Ian Broadhurst at Holt Engineering on 07734406996 for more information.....Read more...
Salary: Up to £36,000 (inclusive of service charge) Location: NewburyCOREcruitment is looking for a driven and experienced Assistant Restaurant Manager to join a leading restaurant group known for its dynamic service style, quality-driven menus, and stylish dining environments. Based at one of the group’s flagship locations, the successful candidate will support the General Manager in all aspects of the operation, playing a key role in maintaining service excellence and team leadership.Key Responsibilities
Support day-to-day operations of the restaurant, ensuring smooth service delivery and exceptional guest experiences.Lead by example on the floor, maintaining high standards in service, presentation, and communication.Manage, train, and motivate front-of-house team members, fostering a positive and high-performance culture.Handle customer feedback with professionalism and poise, resolving issues efficiently and constructively.Assist with rota planning, stock control, ordering, and adherence to health and safety protocols.Work collaboratively with the kitchen team to ensure seamless coordination between FOH and BOH.Contribute to achieving sales and profitability targets through upselling, promotions, and guest engagement.
Requirements
Proven experience in a supervisory or assistant management role within a high-volume, quality-led restaurant.Passionate about hospitality and committed to delivering outstanding customer service.Strong leadership and communication skills, with the ability to inspire and develop others.Sound understanding of operational controls including P&L, labour management, and compliance.Ability to thrive in a fast-paced environment while maintaining calm and control.Flexibility to work across a 7-day operation, including weekends and evenings.
Benefits
Competitive salary up to £36,000 (inclusive of service charge)Staff meals on dutyOngoing training and development opportunitiesCareer progression within a growing hospitality groupEmployee discounts across venues
If you are keen to discuss the details further, please contact Stuart Hills on 0207 790 2666....Read more...
Zest Optical are working with a fast-growing business who are opening a new store in Bracknell, Berkshire and looking to recruit an Optical Assistant.
The brand are known for best-in-class service, amazing products and advanced technologies.
On offer is a unique opportunity to play a key role in the successful launch of a new store that could lead to rapid development opportuniteis for yourself.
Optical Assistant – Role
Modern environment with a high end feel in-store
Focus on quality and customer service
Advanced equipment and technologies available
Extensive opportunities for development
Supported by an experienced team
Full time
Optical Assistant – Requirements
Previous experience of working in the optical industry
Passionate about eyewear and styling
Exceptional customer service skills
Optical Assistant – Salary
Base salary up to £26,000
Uncapped bonus scheme with existing team members earning £400+/month
Range of additional benefits
For more information please click the 'Apply' link as soon as possible to avoid missing out on this great opportunity.....Read more...
To undertake surveys to identify maintenance defects and order remedial works
To effectively liaise between those involved in delivering all aspects of the investment service deliver best value and excellent customer service
To undertake a full range of clerical and support duties for the repairs and void service
Training:Housing and Property Management Level 3 Apprenticeship Standard:
You will be attending college once a week
College is located at CDC training, cricket inn road, manor lane, S2 1TR
You will be working towards a level 3 housing and property management
Training Outcome:
Opportunity to move in to a full time posiiton upon completion of apprenticeship
Employer Description:Sheffield City Council is the city council for the metropolitan borough of Sheffield in South Yorkshire, England. It consists of 84 councillors, elected to represent 28 wards, each with three councillors.Working Hours :Monday - Friday, Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Meeting and greeting customers on arrival and dealing with them in a professional manner
Booking in car services with customers over the phone and confirming on email/text
Contacting customers with service updates and notifying customers if they require works to be done on their vehicles
Dealing with customer queries and requests
Liaising with the technical team on timeframes for service completions
Processing service paperwork on the system
General administration duties
Person specification:
Full UK Driving License is essential. The client is looking for someone who is articulate, a strong communicator, able to handle customers in a professional manner and very driven. Mature, flexible and eager to learn.Training:
Level 3 Business Administration apprenticeship.
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week
Training Outcome:Possible full time permanent position upon completion of the apprenticeship.Employer Description:Established in 2002, the client proudly represents the Renault, Dacia, Nissan and Peugeot with franchises in Kettering and Northampton. They pride themselves in offering an exemplary level of service in all aspects of the business.
This role will be based in the Kettering dealership and will involve providing a top-notch service to customers face-to-face and over the phone in an effective and professional manner.Working Hours :Monday to Friday, 8.00am to 5:30pm + 1 in 3 Saturday morning rota, 8.30am to 12.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Principal Duties
1. To be responsible for providing efficient and effective administrative and/or customer service support to respond to service specific needs including:
Meeting and Greeting high level visitors in a courteous and professional manner
Become confident over time in providing basic cover in the absence of fellow staff
Postal duties
Photocopying and collating documents
Taking concise and accurate telephone messages
Making telephone calls under direction
Inputting data onto computer systems
Using IT packages for word processing, spreadsheet and database applications.
Servicing meetings
Organising and servicing events
Dealing with customer requirements in a courteous and professional manner, taking advice from the supervisor when appropriate.
Maintaining total confidentiality at all times.
2. To attend training and work to achieve the agreed Apprenticeship training programme.
Secondary Duties
To be familiar with a wide range of IT systems.
To ensure the effective use of office equipment and machinery and to make use of such facilities.
To undertake word processing and other administrative/customer services work as required.
To assist when required in activities to promote and publicise Apprenticeships within the Council.
To participate in council programmes of in-service training.
To undertake such other duties and responsibilities of an equivalent nature as may be determined by the Head of Service (or nominated representative) in consultation with the apprentice and if she/he wishes with her/his trade union representative.
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Progression offered to the right candidate.
Employer Description:Rochdale Council builds success and prosperity with our citizens and partners, whilst protecting our vulnerable people.Working Hours :37 Hours per week - Monday to Friday. Shifts to be confirmed.Skills: Communication skills,Team working,Proud,Pioneering + Open,Committed to gaining Skills,Passionate....Read more...
My client is seeking an organised and proactive Production Planner to join our team. This critical role is responsible for planning and coordinating production schedules, managing stock levels, and ensuring smooth communication between customer service and production departments. The ideal candidate will be systems-savvy, detail-oriented, and an excellent communicator who thrives in a fast-pacedproduction environment.
Key Responsibilities:
Production Planning:
Develop, manage, and adjust production schedules to meet customer demand, optimise resource utilisation, and maintain operational efficiency.
Stock Control:
Monitor inventory levels, ensuring adequate stock while avoiding overstock or shortages. Collaborate with procurement to ensure timely ordering of materials.
Systems & Data Management:
Utilise ERP and production planning systems to manage workflows, update schedules, and generate reports. Maintain accurate production and inventory records.
Cross-Functional Coordination:
Serve as the key link between customer service and production teams, ensuring customer orders are clearly understood, accurately scheduled, and delivered on time.
Communication & Collaboration:
Work closely with production supervisors, warehouse staff, and customer service representatives to address scheduling changes, delays, or urgent priorities.
Continuous Improvement:
Identify process inefficiencies and contribute to ongoing improvements in planning, inventory management, and interdepartmental communication.
Key Requirements:
Proven experience in production planning, scheduling, or a similar role in a production, manufacturing or supply chain environment
Strong knowledge of inventory and stock control practices
Proficient in using ERP/MRP systems and Microsoft Office
Excellent organisational and time management skills
Strong interpersonal and communication skills
Ability to work under pressure and adapt to changing priorities
High attention to detail and problem-solving abilities
Preferred Qualifications:
Experience with ERP/MRP systems Such as SAP, Oracle, NetSuite, etc.
Background in a component-based business would be ideal but any production/manufacturing experience would be relevant and transferable
Relevant certifications in the supply chain, production planning, or inventory management
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
....Read more...
Rygor Auto is a multi-award-winning business, owned by Rygor Group - a UK Best Workplace™ for two years running, a UK Best Workplace for Wellbeing™ two years on the trot, a certified Great Place to Work® 2022, 2023 and 2024, and a UK Best Workplace for Development™.At Rygor Auto, we have an established Apprenticeship programme and work with Daimler UK to train Team Rygor’s next generation of Parts Advisors. We are looking for the next gen of Team Rygor to join our business. So, if you are committed to career development, want to find a role you’ll love, work for an award-winning business with an expert and inclusive team and get paid to learn – please apply to join us as a Rygor Parts Apprentice!As an apprentice Parts Advisor, you will play an integral part within a fast-paced working environment, working with Workshop colleagues and external customers.
Roles and Responsibilities include, but are not limited to:
Handling, storing, and receiving stock
Identifying, sourcing, and ordering parts - Checking incoming stock against delivery notes and storing stock in the correct locations
Being the first point of contact both face to face and over the telephone and delivering excellent customer service - Their customers expect a high level of service and parts expertise, and they don’t like to disappoint
Supporting customers and workshop staff with any queries
Processing cash and card payments for customer parts
Ensuring quality is maintained throughout all stages to exceeding customers’ expectations
Building positive relationships with customers
Our apprentices benefit from:
Dedicated and experienced expert mentors for one-to-one on-site support
Access to Rygor’s in-house, award-winning Training and Development Programme
A full yearly apprentice events calendar
Branded uniform
Rygor’s established Reward and Recognition Programme, including our annual Group Awards, ‘just because’ treats, a laptop awarded at the end of Year One (to support further learning and development) and a birthday cake on your first Rygor birthday
Physical and mental wellbeing support resources
Team Rygor activities and events
Training:
The qualification is aimed at individuals more advanced in their interpersonal skills and with experience of working with customers
The Customer Service Specialist Level 3 qualification will include Functional Skills at Level 2 unless exemptions apply
Completion will lead to eligibility to join the Institute of Customer Service as an Individual membership at Professional Level
Training Outcome:
Rygor Auto supports all their apprentices with developing the skills needed to become fully qualified and competent individuals with a secure vocation
A Daimler trained apprentice will become a top class asset to their business for years to come
Employer Description:Rygor Auto has 11 authorised Mercedes-Benz Van and Truck branches located across the UK, committed to selling and maintaining commercial vehicles. Having started life in the 1960’s as a family haulage business in the Mendips, Rygor Group originally became an authorised Mercedes-Benz repairer in the 80’s and became a full Dealer shortly afterwards. Rygor Auto was delighted to be announced as winners in the ‘Franchised Dealer of the Year’ category at the 2019 Commercial Motor Awards, ‘Van Dealer of The Year 2021’ at the WhatVan? Awards and Customer Service Provider of the Year at the 2022 WhatVan? Awards.Working Hours :Monday - Friday, 08:00 - 16:30 with a 30 minute unpaid break each daySkills: Communication skills,Enthusiasm to learn....Read more...
Learn to maintain, service, repair and inspect Kalmar and third-party equipment to a high standard.
Learn to build strong rapport and relationships with customers, through professional behaviour and a customer-focused mind-set.
Learn to respond to routine enquiries from customers about the technical aspects of the organisation’s products and services.
Learn to troubleshoot, investigate, and resolve standard technical problems that arise, ensure ongoing customer satisfaction.
Learn to perform preventative maintenance as per manufacturers’ specifications.
Work with mentors to fault find & resolve problems in an efficient and timely manner.
Learn to provide reports and documentation to support the maintenance activities completed.
Work alongside other engineers and mentors on equipment and to assist with installation and commissioning as required.
Comply with all legal and Company standards, such as Code of Conduct and QSHE practices and carry out assigned tasks and duties in a safe manner, in accordance with instructions.
Training:The apprenticeship training will take place on-site at our chosen training provider's training centre in Swindon.
There will be 1 week of training every six weeks at the training provider site per year.
Accommodation and subsistence for this week away will be paid by the Company.
Apprentices will also be expected to undertake tasks through workbooks, on-the-job assessments, an online tracking system and a final end point assessment.Training Outcome:At the end of your apprenticeship, subject to a position being available within the Company, the apprentice will become a Junior Service Engineer.
After one year as a Junior Service Engineer, subject to a position being available within the Company, the engineer will become a Field Service Engineer and will join the normal Kalmar compensation scheme.Employer Description:Kalmar provides cargo handling solutions and services to ports, terminals, distribution centers and heavy industry.
We're a global organisation with over 1,300 service technicians worldwide.
Our equipment includes state-of-the-art terminal tractors, reach stackers, forklift trucks, empty container handlers, straddle carriers and crane spreaders.Working Hours :Monday to Friday, 8:30am to 5:00pm.
Flexibility may be required including starting earlier, finishing later and working weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Physical fitness,Practical,Confident at heights....Read more...
Our Customer Service Advisor will be responsible for providing high-quality service to customers by handling enquiries, resolving issues and ensuring a positive experience.
The role will involve:
Communicating with customers via phone, email or in person
Addressing customer needs
Offering customer advice
Processing customer orders and/or requests
Maintaining accurate records of customer interactions
Ensuring customer satisfaction
Professionally handling customer complaints
Strong communication, problem-solving and organisational skills are essential, as well as the ability to work efficiently in a fast-paced environment while maintaining a positive attitude.
Please consider the following:
Key skills:
Use IT systems
Record and document production
Decision making
Interpersonal skills
Communications
Quality
Planning and organisation
Project management
Key knowledge
The organisation
Value of their skills
Stakeholders
Relevant regulation
Policies
Business fundamentals
Processes
External environment factors
Key behaviours
Professionalism
Personal qualities
Managing performance
Adaptability
Responsibility
Training:You will be working towards Level 3 standard in Customer Service.
You will work alongside a mentor and our training partner who will work together to support and guide you through the training programme.
The training will take place on site.Training Outcome:A high-quality apprenticeship, giving apprentices the opportunity to advance, succeed and fulfil all ambitions for a career in the motor industry.
With such a wide range of skills instilled, the qualified apprentice will be equipped to move to many areas within the motor industry.Employer Description:Fix Auto Loughborough is one of the foundations for which the Fix Auto UK network we celebrate today is built upon. The Leicestershire repair centre is owned and managed by local businessman Paul Smith who is still at the forefront of what it achieves today.
Situated in on the north side of Loughborough, the multi-award-winning repair centre is easily accessible via the main Derby Road.
Like all Fix Auto UK vehicle repairers, the business holds the prestigious BS10125 accreditation which provides the ultimate confidence that all repairs are carried out to the highest British Standards and as such ensures all car accident repairs, dent removals, dent repairs, bumper repairs, wheel alignment and wheel tracking are repaired or rectified to the highest standards.
Significantly, Fix Auto Loughborough hold official vehicle repair accreditations – or approvals – for the V.A.G. Group of premium car brands that includes VW (including commercial vehicles), Audi, Skoda, SEAT and Cupra. In 2024 it also received the official accreditation from Stellantis encompassing Alfa Romeo, DS, Lancia, Jeep, Abarth, Citroën, Fiat, Peugeot and Vauxhall models. The repairer also holds the official status from Kia and Mitsubishi.
The team at the car body shop specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches and door dinks caused in supermarket car parks.Working Hours :Typically Monday to Friday, 8.00am - 5.00pm (may include some Saturdays).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills....Read more...
Welly Warehouse is widely recognised as the UK's leading online retailer of wellington boots, with nearly 2 decades of experience online.
We are looking for a customer service assistant to join our office-based online sales team in Buckshaw Village.
The role is primarily customer-focused and will involve:
Answering customer telephone calls
Raising tickets for all enquiries within our web-based CRM software
Responding to email enquiries
Liaising with suppliers over the telephone and email
Contacting customers via telephone/email to advise of delays or other order issues
Tracking parcels and assisting customers with delivery problems and queries
Dealing with warranty issues and claims
Opening and processing customer returns
Plus, a broad variety of other admin tasks
Training:
BTEC Level 3 Diploma in Business Administration, QCF
Functional Skills Level 2 maths and English can be obtained on the course if you don’t already hold these qualifications
Training Outcome:The opportunities in the world of business are endless. Many apprentices start in business administration, customer service or accountancy, which are great stepping stones into lots of exciting careers. You can go on to specialise in a particular field and into management. You will find people who started in administration working in all professional areas and at all levels. If you are good at IT and enjoy working with others, then a Business Apprenticeship could give your career a great start.Employer Description:Welly Warehouse is widely recognised as the UK's leading online retailer of wellington boots, with over 20 years of experience online.Working Hours :Monday - Friday 9am - 5:30pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Taking payments for courses in person also via telephone and via payment links
Answering customer emails and phone calls regards them enquiring about our courses and the costs of these courses
Admin duties, such as filing, printing, scanning, and copying
Discussing courses and availability with the trainers
Updating the electronic diary, with course bookings
Updating the whiteboards with course booking dates
Creating paperwork for the courses ready for the candidates to include test papers and learning material
Training:The apprenticeship will be at NTSS LTD, PE13 4DE where you will gain a Level 2 apprenticeship as a Customer Service Practitioner. There will be no college day release as all the training will be done at our premises.Training Outcome:Possibly move onto Level 3 or a career in Administration or Customer Service.Employer Description:Wide range of plant operator and construction training, First Aid training also H&S touch screen tests for the construction industry. We are Health and Safety consultants.Working Hours :08:30 till 17:00 Monday to Friday. 30-minutes lunch breakSkills: IT skills,Organisation skills,Friendly,Able to use own initiative....Read more...
Zest Optical are currently looking for a Dispensing Optician to join an advanced independent based in Harlow, Essex.
This is an outstanding opportunity to join a fashionable practice which holds a great reputation for offering the highest levels of service and a wide range of popular and unique designer brands.
The modern practice offers the opportunity to work in a service orientated environment and a close-knit and highly supportive team.
Dispensing Optician – Role
Modern, patient focused practice
Single testing environment offering plenty of time with patients
Advanced equipment across the practice
Leading the high quality team with the focus on high levels of customer care
Provide comprehensive dispensing service
No Sundays, bank holidays or late finishes
Dispensing Optician – Requirements
GOC registered
Must be calm, comfortable and confident at all times when talking to patients
Maintain the high level of customer care expected by patients of the practice
Ability to learn and want to develop
Dispensing Optician – Salary
Base salary up to £35,000
Range of additional benefits
To avoid missing out on this opportunity, please send your CV across to Kieran Lindley using the ‘Apply’ link as soon as possible.....Read more...
The Job:
The Company:
Cash rich, leading distributor of Control & Automation equipment who have excellent partnerships with leading manufacturers.
Looking to strengthen their customer contact team with the recruitment of a high calibre Internal Sales Engineer.
Offer manufacture training through a mixture of internal and external courses.
Opportunity to develop within the business, getting valuable experience in the automation sector.
The Role of the Internal Sales Engineer
Internal role working for a company who specialise in the distribution of automation components and systems.
Based full time at the Manchester office.
Providing technical quotes for automation components and systems.
Excellent customer service skills essential.
Supporting internal and external customers with orders and quotes.
Telephone and Email based role.
Deal with inbound enquiries using the internal database and excel.
Benefits of the Internal Sales Engineer
£30k basic salary
£Bonus
Pension
25 annual leave + 8 bank holidays – rising with length of service
Membership to a health and wellbeing cashback scheme
Life Assurance of 2 times salary
Benefits Package
The Ideal Person for the Internal Sales Engineer
Strong customer service skills.
Electrical or mechanical engineering qualification.
Some sales experience would be a bonus.
Potentially a graduate level candidate who is looking for an entry level sales role.
Ability to learn new products and skills.
Strong communication skills.
Good IT skills.
Hard working, self-motivated, outgoing, confident, team player.
If you think the role of Internal Sales Engineer is for you, apply now!
Consultant: Darren Wrigley
Email: darrenw@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
The Company:
Sells automation equipment to OEMs and Industrial End Users
Deals in Drives and Controls.
Been in operation since the 1960s
Experts in electronic and electrical parts and products for factory automation
The Role of the Internal Sales Engineer
Deliver excellent customer service
This is an office based role in East Kilbride. Not remote.
Build and maintain successful partnerships with customers, colleagues and suppliers and focus on the achievement of long-term customer loyalty
Consistently generate profitable sales for the branch, via the telephone by effectively using a range of techniques and resources
Identify and action appropriate steps to rectify any shortfalls
Manage customer queries in relation to invoices, orders or stock • Understand the customer cycle by proactively targeting new customers and developing them into consistent live trading accounts
Embracing digital channels to enhance the customer offering by proactively promoting the webshop and other digital offerings.
Collaborating with customers, colleagues and suppliers by supporting with promotions, sales events, supplier days and new product launches
Utilising IT systems such as Workspace, Power BI and Microsoft Office to support the customer experience.
Supporting in other areas of the branch as required
Benefits of the Internal Sales Engineer
£32k-£40k salary
Annual Incentive scheme
Pension
25 days’ holiday + bank holidays
The Ideal Person for the Internal Sales Engineer
Experience of working in a highly competitive customer focused role (B2B, B2C)
Experience of working within a sales / target driven role
Proactive mind set
Would consider graduates in an engineering discipline
To be customer centric with a customer service background
To demonstrate proactive sales via phone, face-to-face & online
To have had experience of working in a fast-paced role, whilst maintaining a consistent eye for detail
A flexible approach and an ability to work under pressure
Independence
An ability to recognise sales opportunities
An ability to embrace change and new technologies
If you think the role of Internal Sales Engineer is for you, apply now!
Consultant: Joshua Cumming
Email: joshuac@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
On hire process. Including back to back purchase orders for X-hire & Operators
Off hire process
Operated timesheets & invoices
Exchange process
Depot Transfers
Lost hire reporting
Fuel log
Pre-invoice run checks
Availability report
Off hire not confirmed report
X-Hire report
Scan to PDF
Filing of Documentation
Training:
Level 3 Business Administrator
Work based learning
Functional skills
Training Outcome:Progression onto full time employment.Employer Description:Founded in 1993 by the Walsh family, Buckhurst Plant Hire has grown significantly from its humble beginnings. What started with just a few machines, including tractor winches and a 3CX in a small yard, has evolved into a nationwide operation with five depots and over 3,000 pieces of machinery.
Employing more than 120 staff members across the UK, the company has built a strong reputation for providing high-quality plant equipment to various sectors. Its growth is built on a foundation of competitive pricing and exceptional customer service.
Many long-standing businesses rely on Buckhurst for their equipment needs at competitive prices. The high levels of customer service for which the company is known for underpin this growth.
As a company, we work on five brand values, Teamwork, Trust, Customer Commitment, Urgency and Sustainability. These values are what describe and identify us; they help us to provide excellent and reliable customer service for you.
At Buckhurst, we hire a vast range of equipment through our main company divisions: Plant Hire, Utility Plant Hire, Specialist Plant and Transport. In one year alone, we invested over £10 million, ensuring our customers have the very latest equipment from the leading manufacturers across the world.
We are looking for an apprentice to join our Hire Desk Team in our Waterfoot, Rossendale Depot, we are a friendly company that values your contribution and can offer you excellent training opportunities !Working Hours :Monday - Friday, 8:00am - 5:00pm. Breaks AM and PM / 1 hour unpaid lunch.Skills: Passionate and committed,Punctuality,Willing to learn....Read more...
You will receive training in how to assist with:
Dealing with customers on a daily basis, providing first class customer service
All associated telephony duties
Building and maintaining strong customer relationships
Arranging and attending property viewings for customers and completing our follow up process to the required standard
Creating property files
Utilising a variety of Microsoft Office applications in conjunction with our bespoke database system
All associated marketing duties (including leaflet delivery)
Ensuring that the branch is tidy and presentable at all times
Filing, scanning and photocopying documents
Any other associated general office duties
Throughout your apprenticeship, you will spend your time shadowing experienced members of the branch to give you a clear insight into how an estate agency business works. There will also be numerous opportunities to go off site and assist in various meetings to ensure you have an in depth understanding of the company and its core functions. Training:Workplace training and learning, together with 1-day a week college attendance at our Lowestoft Campus. This could be replaced with Online Learning from Aug 2025.
You will work towards gaining a Level 3 Business Administrator Apprenticeship Standard.Training Outcome:Upon successful completion of your apprenticeship, you will continue employment with us and progress to Negotiator and Senior Negotiator positions and beyond.Employer Description:We are an independent family firm of Estate Agents and Chartered Surveyors established in Great Yarmouth, Gorleston On Sea and the Norfolk Broads area since 1992.
We provide the complete property service specialising in residential sales, lettings and commercial.
Our team are award winning property professionals with our focus on delivering the best possible Customer Service.Working Hours :Monday 9am - 5.30pm,
Wednesday 9am - 5.30pm,
Thursday 9am - 6pm,
Friday 9am - 5pm,
Saturday 9am - 3pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative,Non judgemental,Patience,Driving licence....Read more...
We want people to walk in & immediately feel like they made the right life choice.
Our menus have a bit of everything, proper breakfasts & brunches, tasty cakes, and seriously great coffee.
Everything is made with care… and it shows!
You will need to think of yourself as a people pleaser and the best experience maker, you must make our customers feel happier when they leave than when they arrived.
The role will entail:
Greeting customers with a smile & making them feel at home
Taking orders, serving food and drinks with care and attention
Ensuring the front of house area is clean, tidy, and well presented
Providing excellent customer service and handling queries with professionalism
Working closely with the kitchen and bar team to keep everything running smoothly
This is a customer facing role dealing with both young and older customers and all the challenges that come with it.
The personal qualities we are looking for in a candidate would be that they are people pleasers, someone who makes others feel welcome, even if you or the customer is having a bad day.
Friendly, enthusiastic personality with a genuine love for hospitality,
Strong communication skills and a team player mindset.
Quick feet, quicker thinking & a calm head in the middle of a rush.Training:Customer Service Practitioner Level 2.
The apprentice will attend an online lesson one day per month.
In addition, the apprentice will be allocated with an assessor who will visit them within the workplace once every 6-8 weeks.Training Outcome:There is potentially a permanent position available for the successful candidate on completion of the apprenticeship.Employer Description:At the Pig + Pickle, we are all about warm welcomes, good food, and great vibes.
We pride ourselves on delivering top-notch service in a relaxed and friendly atmosphere.Working Hours :30-hours per week, between Monday and Friday, working hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Creative,Initiative,Non judgemental,Patience....Read more...
Key Responsibilities
Support the team with all aspects of Sales Order Processing in line with company policy
Support the billing team in processing and issuing client invoices accurately and on time
Assist with data entry, record-keeping, and document management
Respond to client queries via phone and email in a professional and timely manner
Help maintain CRM and billing systems, ensuring data accuracy and up-to-date records
Assist with reporting tasks and internal communications
Help track contract renewals, service tickets, and subscriptions
Undertake general administrative duties including scanning, filing, and preparing documentation
Attend training and development sessions as part of the apprenticeship program
What We Offer
A structured apprenticeship programme leading to a Level 3 Business Administration qualification
Mentoring and support from experienced professionals
Real-world experience in a busy, customer-focused tech environment
Opportunities to build a long-term career within the company after completion
Friendly and supportive working environment
Access to internal training and development resources
Training:The apprentice will be allocated with an assessor who will visit them within the workplace once every 6-8 weeks.
In addition, the apprentice will be required to attend an online lesson once a month, to work towards their Business Administration Standard.Training Outcome:There is the potential for a permanent position on completion of this apprenticeship, for the succesful candidate.Employer Description:We are a UK-based Managed Services Provider (MSP), delivering high-quality IT support, cloud infrastructure, and technology solutions to a diverse range of clients. We pride ourselves on delivering exceptional customer service and maintaining strong, long-term client relationships. As we continue to grow, we're looking for a motivated and detail-oriented Business Administration Apprentice to support our Customer Service and Billing team.Working Hours :Monday to Friday, 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills....Read more...
JOB DESCRIPTION
As TCI expands its product and service offerings to customers across the nation and beyond, TCI is seeking a motivated Customer Service Representative who can engage with a diverse customer base. Candidates who are fluent in both English and Spanish are highly encouraged to apply, as this role involves providing both English-and Spanish-speaking customers.
The CSR is primarily responsible for providing effective customer service and sales assistance for all customers by utilizing excellent, in-depth knowledge of company products and programs. This position oversees receiving, investigating, and responding to all customers' inquiries regarding shipments, products, and concerns.
Essential Duties and Responsibilities include the following. Other duties may be assigned to meet business needs.
Ensure work area is safe, and adhere to company ISO processes, work procedures, and all policies (must be fully versed in all). Receive, enter, and process customers' orders Set- up new customers in D365. Send tracking information to customers. Send packing slips to customers Process RMA's Enter trade agreements Process sample requests Manages a minimum of one sales rep/territory Basic knowledge of D365 and Salesforce.
Essential Skills and Requirements
High school diploma or equivalent required, 4-year degree preferred. Excellent interpersonal and communication skills. Time Management: the ability to organize and manage multiple priorities. Ability to calculate figures and amounts. Good grammar, voice and diction. Excellent customer service skills (friendly, courteous and helpful). Computer and keyboarding proficiency. Bi-lingual is required (English/Spanish)
TRAVEL REQUIREMENTS:
Travel is not required for this position. WORK ENVIRONMENT:
Work is carried out in an office environment with occasional work performed remotely. Job Type: Full-time Pay: $15.00 - $17.00/hour. This position is bonus eligible. Benefits- TCI is committed to providing outstanding services and benefits for employees. All regular full-time employees receive the same benefits, some of which include: 401(k) matching Employee Stock Purchase Plan Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Referral program Tuition reimbursement Vision insurance Pension Discounts on vehicle rentals, cell phone bills, technology, and more. TCI is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online!....Read more...
The Hostel Cleansing Operative will be responsible for providing high quality cleaning service in flats and communal area in Hostel/s across the City, which provide accommodation for vulnerable families and single people with complex needs.
Duties and Responsibilities and Job Specific Requirements
To provide a high-quality cleaning service and taking full responsibility for specific tasks in communal areas and residential flats within Hostels.
To follow all cleaning procedures.
To support the councils policies and procedures regarding Health and Safety and safe working practices.
To risk assess areas work and tasks to ensure a healthy and safe working environment for employees and public at large.
Identify repairs and report the condition of the flats and the communal areas within the hostel/s.
Liaise daily with Building Staff and Hostel Supervisor, reporting on operational problems arising, including ASB or other tenancy issues.
To provide clear written information to support work undertaken to aid the management team when providing answers to corporate complaints and for use during performance reviews.
To ensure customer satisfaction, by working to improve customer service, and provide the highest quality of work in line with service level agreements.
To communicate with customers and other service areas by telephone or in person as required.
To undergo training and coaching and achieve BICSc training standards.
To take reasonable care for the health and safety of yourself and other persons who may be affected by your acts or omissions and to comply with all health and safety legislation as appropriate.
Although you will be provided with a base, you will be required to work from various locations in accordance with the needs of the role.
Location: Cardiff
Hours per week: 37 (Mon to Fri 8am to 4pm)
If interested, please submit your CV and call Varsha on 02036913890 between 9am to 5pm for more details....Read more...
