An opportunity has arisen for aMobile Refrigeration & Air Conditioning Engineer to join a well-established company, providing specialist repair and maintenance services within the transport refrigeration and vehicle air conditioning sector.
As a Mobile Refrigeration & Air Conditioning Engineer, you will be carrying out servicing, repairs, and diagnostics on vehicle refrigeration and air conditioning systems. You will be operating remotely, providing services throughout the Midlands.
This full-time role offers salary range of £40,000 - £45,000 and benefits. You will work across the East Midlands and can be based at any location within the region
You will be responsible for:
* Managing van stock to ensure efficient service delivery.
* Completing daily safety checks on the company vehicle.
* Liaising with management regarding job scheduling, downtime, and customer orders.
* Accurately completing paperwork and digital job records for invoicing and compliance.
* Supporting apprentices or trainee engineers when required.
* Maintaining excellent customer service and always representing the company professionally.
What we are looking for:
* Previously worked as a Mobile Refrigeration Engineer, Transport Refrigeration Engineer Vehicle Air Conditioning Engineer, Mobile AC Engineer, Refrigeration & AC Engineer, Transport AC Engineer, HGV Refrigeration Engineer, Vehicle Refrigeration Technician, Mobile Refrigeration & AC Engineer, Air Conditioning Service Engineer, Refrigeration Service Engineer, Mobile HVAC Engineer, Commercial Vehicle AC Technician, Mobile Refrigeration Technician, Vehicle AC & Refrigeration Engineer, HGV AC & Refrigeration Technician or in a similar role.
* Experience in Refrigeration, Air Conditioning, or Mechanical Engineering.
* F-Gas certification.
* C&G qualification or equivalent in an Engineering discipline.
* IT literacy, including Microsoft Office and handheld PDA systems.
* Strong customer service and communication skills.
What's on offer:
* Competitive salary
* Company pension
* Private medical insurance
* Overtime and performance incentives
Apply today for this excellent opportunity to develop your career with a forward-thinking organisation.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An opportunity has arisen for aMobile Refrigeration & Air Conditioning Engineer to join a well-established company, providing specialist repair and maintenance services within the transport refrigeration and vehicle air conditioning sector.
As a Mobile Refrigeration & Air Conditioning Engineer, you will be carrying out servicing, repairs, and diagnostics on vehicle refrigeration and air conditioning systems. You will be operating remotely, providing services throughout the Midlands.
This full-time role offers salary range of £40,000 - £45,000 and benefits. You will work across the East Midlands and can be based at any location within the region
You will be responsible for:
* Managing van stock to ensure efficient service delivery.
* Completing daily safety checks on the company vehicle.
* Liaising with management regarding job scheduling, downtime, and customer orders.
* Accurately completing paperwork and digital job records for invoicing and compliance.
* Supporting apprentices or trainee engineers when required.
* Maintaining excellent customer service and always representing the company professionally.
What we are looking for:
* Previously worked as a Mobile Refrigeration Engineer, Transport Refrigeration Engineer Vehicle Air Conditioning Engineer, Mobile AC Engineer, Refrigeration & AC Engineer, Transport AC Engineer, HGV Refrigeration Engineer, Vehicle Refrigeration Technician, Mobile Refrigeration & AC Engineer, Air Conditioning Service Engineer, Refrigeration Service Engineer, Mobile HVAC Engineer, Commercial Vehicle AC Technician, Mobile Refrigeration Technician, Vehicle AC & Refrigeration Engineer, HGV AC & Refrigeration Technician or in a similar role.
* Experience in Refrigeration, Air Conditioning, or Mechanical Engineering.
* F-Gas certification.
* C&G qualification or equivalent in an Engineering discipline.
* IT literacy, including Microsoft Office and handheld PDA systems.
* Strong customer service and communication skills.
What's on offer:
* Competitive salary
* Company pension
* Private medical insurance
* Overtime and performance incentives
Apply today for this excellent opportunity to develop your career with a forward-thinking organisation.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An opportunity has arisen for aTransport Refrigeration & Air Conditioning Engineer to join a well-established company, providing specialist repair and maintenance services within the transport refrigeration and vehicle air conditioning sector.
As a Transport Refrigeration & Air Conditioning Engineer, you will be carrying out servicing, repairs, and diagnostics on vehicle refrigeration and air conditioning systems. You will be operating remotely, providing services throughout the Midlands.
This full-time role offers salary range of £40,000 - £45,000 and benefits. You will work across the East Midlands and can be based at any location within the region
You will be responsible for:
* Managing van stock to ensure efficient service delivery.
* Completing daily safety checks on the company vehicle.
* Liaising with management regarding job scheduling, downtime, and customer orders.
* Accurately completing paperwork and digital job records for invoicing and compliance.
* Supporting apprentices or trainee engineers when required.
* Maintaining excellent customer service and always representing the company professionally.
What we are looking for:
* Previously worked as a Mobile Refrigeration Engineer, Transport Refrigeration Engineer Vehicle Air Conditioning Engineer, Mobile AC Engineer, Refrigeration & AC Engineer, Transport AC Engineer, HGV Refrigeration Engineer, Vehicle Refrigeration Technician, Mobile Refrigeration & AC Engineer, Air Conditioning Service Engineer, Refrigeration Service Engineer, Mobile HVAC Engineer, Commercial Vehicle AC Technician, Mobile Refrigeration Technician, Vehicle AC & Refrigeration Engineer, HGV AC & Refrigeration Technician or in a similar role.
* Experience in Refrigeration, Air Conditioning, or Mechanical Engineering.
* F-Gas certification.
* C&G qualification or equivalent in an Engineering discipline.
* IT literacy, including Microsoft Office and handheld PDA systems.
* Strong customer service and communication skills.
What's on offer:
* Competitive salary
* Company pension
* Private medical insurance
* Overtime and performance incentives
Apply today for this excellent opportunity to develop your career with a forward-thinking organisation.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An opportunity has arisen for aMobile Refrigeration & Air Conditioning Engineer to join a well-established company, providing specialist repair and maintenance services within the transport refrigeration and vehicle air conditioning sector.
As a Mobile Refrigeration & Air Conditioning Engineer, you will be carrying out servicing, repairs, and diagnostics on vehicle refrigeration and air conditioning systems. You will be operating remotely, providing services throughout the Midlands.
This full-time role offers salary range of £40,000 - £45,000 and benefits. You will work across the East Midlands and can be based at any location within the region
You will be responsible for:
* Managing van stock to ensure efficient service delivery.
* Completing daily safety checks on the company vehicle.
* Liaising with management regarding job scheduling, downtime, and customer orders.
* Accurately completing paperwork and digital job records for invoicing and compliance.
* Supporting apprentices or trainee engineers when required.
* Maintaining excellent customer service and always representing the company professionally.
What we are looking for:
* Previously worked as a Mobile Refrigeration Engineer, Transport Refrigeration Engineer Vehicle Air Conditioning Engineer, Mobile AC Engineer, Refrigeration & AC Engineer, Transport AC Engineer, HGV Refrigeration Engineer, Vehicle Refrigeration Technician, Mobile Refrigeration & AC Engineer, Air Conditioning Service Engineer, Refrigeration Service Engineer, Mobile HVAC Engineer, Commercial Vehicle AC Technician, Mobile Refrigeration Technician, Vehicle AC & Refrigeration Engineer, HGV AC & Refrigeration Technician or in a similar role.
* Experience in Refrigeration, Air Conditioning, or Mechanical Engineering.
* F-Gas certification.
* C&G qualification or equivalent in an Engineering discipline.
* IT literacy, including Microsoft Office and handheld PDA systems.
* Strong customer service and communication skills.
What's on offer:
* Competitive salary
* Company pension
* Private medical insurance
* Overtime and performance incentives
Apply today for this excellent opportunity to develop your career with a forward-thinking organisation.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An opportunity has arisen for aTransport Refrigeration & Air Conditioning Engineer to join a well-established company, providing specialist repair and maintenance services within the transport refrigeration and vehicle air conditioning sector.
As a Transport Refrigeration & Air Conditioning Engineer, you will be carrying out servicing, repairs, and diagnostics on vehicle refrigeration and air conditioning systems. You will be operating remotely, providing services throughout the Midlands.
This full-time role offers salary range of £40,000 - £45,000 and benefits. You will work across the East Midlands and can be based at any location within the region
You will be responsible for:
* Managing van stock to ensure efficient service delivery.
* Completing daily safety checks on the company vehicle.
* Liaising with management regarding job scheduling, downtime, and customer orders.
* Accurately completing paperwork and digital job records for invoicing and compliance.
* Supporting apprentices or trainee engineers when required.
* Maintaining excellent customer service and always representing the company professionally.
What we are looking for:
* Previously worked as a Mobile Refrigeration Engineer, Transport Refrigeration Engineer Vehicle Air Conditioning Engineer, Mobile AC Engineer, Refrigeration & AC Engineer, Transport AC Engineer, HGV Refrigeration Engineer, Vehicle Refrigeration Technician, Mobile Refrigeration & AC Engineer, Air Conditioning Service Engineer, Refrigeration Service Engineer, Mobile HVAC Engineer, Commercial Vehicle AC Technician, Mobile Refrigeration Technician, Vehicle AC & Refrigeration Engineer, HGV AC & Refrigeration Technician or in a similar role.
* Experience in Refrigeration, Air Conditioning, or Mechanical Engineering.
* F-Gas certification.
* C&G qualification or equivalent in an Engineering discipline.
* IT literacy, including Microsoft Office and handheld PDA systems.
* Strong customer service and communication skills.
What's on offer:
* Competitive salary
* Company pension
* Private medical insurance
* Overtime and performance incentives
Apply today for this excellent opportunity to develop your career with a forward-thinking organisation.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An opportunity has arisen for aTransport Refrigeration & Air Conditioning Engineer to join a well-established company, providing specialist repair and maintenance services within the transport refrigeration and vehicle air conditioning sector.
As a Transport Refrigeration & Air Conditioning Engineer, you will be carrying out servicing, repairs, and diagnostics on vehicle refrigeration and air conditioning systems. You will be operating remotely, providing services throughout the Midlands.
This full-time role offers salary range of £40,000 - £45,000 and benefits. You will work across the East Midlands and can be based at any location within the region
You will be responsible for:
* Managing van stock to ensure efficient service delivery.
* Completing daily safety checks on the company vehicle.
* Liaising with management regarding job scheduling, downtime, and customer orders.
* Accurately completing paperwork and digital job records for invoicing and compliance.
* Supporting apprentices or trainee engineers when required.
* Maintaining excellent customer service and always representing the company professionally.
What we are looking for:
* Previously worked as a Mobile Refrigeration Engineer, Transport Refrigeration Engineer Vehicle Air Conditioning Engineer, Mobile AC Engineer, Refrigeration & AC Engineer, Transport AC Engineer, HGV Refrigeration Engineer, Vehicle Refrigeration Technician, Mobile Refrigeration & AC Engineer, Air Conditioning Service Engineer, Refrigeration Service Engineer, Mobile HVAC Engineer, Commercial Vehicle AC Technician, Mobile Refrigeration Technician, Vehicle AC & Refrigeration Engineer, HGV AC & Refrigeration Technician or in a similar role.
* Experience in Refrigeration, Air Conditioning, or Mechanical Engineering.
* F-Gas certification.
* C&G qualification or equivalent in an Engineering discipline.
* IT literacy, including Microsoft Office and handheld PDA systems.
* Strong customer service and communication skills.
What's on offer:
* Competitive salary
* Company pension
* Private medical insurance
* Overtime and performance incentives
Apply today for this excellent opportunity to develop your career with a forward-thinking organisation.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Stearn is a company with a fine history - Founded in 1924, the company has grown over the years into a well-established National Super Distributor, serving the Electrical Industry with its outstanding reputation for good service and excellent customer relations - a reputation that is protected vigorously through the professionalism of our dedicated and well trained staff.
We are looking for an enthusiastic and confident apprentice who is keen to work and learn in a busy environment.
INTERNAL SALES APPRENTICE:
If you are wondering “What is the next step towards a career?”
We are looking for a highly motivated apprentice to join our busy branch. After full training your role will include:
Liaising with customers and suppliers via telephone
Working in the Sales office and dealing with customer orders, payment and enquiries
Ordering new products
Sales Calls
Answering phones
Logging orders/dealing with invoices
The candidate will be studying/completing a Customer Service Level 2 qualification alongside the apprenticeship
All training will be completed in the workplace with a Training provider.
Monday to Friday 8am-5pm.
Candidates must be available by message or phone in the first week of applying.
Job Types: Full-time, Contract, Apprenticeship.
Contract length: 24 months.Training:Completing a Level 2 Customer Service Apprenticeship standard, consisting of:
Knowledge and competence qualification in Customer service at Level 2
Functional Skills in maths and English if required
End-Point Assessment (EPA) - final test and observation
The vocational and academic training aspects are separated and delivered by separate teams. The vocational training and assessment are conducted, more often than not, on site according to the employers wishes.
Notice of dates is agreed well in advance of a site visit. Training and assessment is conducted both on and off the job, according to the needs of the course and the learner. Every effort is made to ensure the best result is achieved by the learner.Training Outcome:Opportunities that could arise after the apprenticeship are:
Sales Team Member
Counter Sales
Warehouse Supervisor
Sales Rep
Employer Description:EDA learning and development will employ you on behalf of this employer. We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.Working Hours :Monday - Friday; 8.00am to 5.00pm (with 1-hour for lunch).Skills: Communication skills,Problem solving skills,Number skills,Team working,Initiative,Physical fitness,Timekeeping,Enthusiasm,Keen to work and study....Read more...
Role: Sales Administrator
Location: Verwood
Contract: Permanent, Full-time
Salary: £28,000 - £32,000 + OTE (DOE)
Sales Administrator
We are looking for a highly organised and motivated Sales Administrator near Verwood to join our clients team. This role is essential in supporting day-to-day operations, assisting the sales function, and ensuring excellent customer service is delivered at all times. The position would suit someone who is detail-focused, confident using IT systems, and enjoys working in a busy, team-oriented environment.
Key Responsibilities
- Preparing and processing sales quotations and orders
- Providing administrative support across sales and service functions
- Updating customers and sales managers on order progress
- Building and maintaining positive customer relationships
- Handling incoming calls and email enquiries
- Coordinating shipping requirements and export documentation
- Managing shared inboxes and distributing queries appropriately
- Liaising with internal teams to ensure smooth workflows
- Assisting with visitor arrangements and meeting room preparation
- Carrying out ad-hoc tasks as required by management
Skills & Experience
- Previous experience in a sales administration or office support role
- Confident using Microsoft Office, particularly Word and Outlook
- Strong time management skills with the ability to prioritise workload
- Excellent written and verbal communication skills
- Customer service experience would be an advantage
- Knowledge of ERP/CRM systems (e.g., Business Central) is desirable
Whats on Offer
- Full-time, permanent position
- Salary from £24,000 + (depending on experience)
- Benefits include:
- Company pension scheme
- Cycle-to-work scheme
- Flexitime options
- Wellbeing and health support programme
- Life insurance
- Free on-site parking
If you are a proactive and organised Sales administrator near Verwood who enjoys supporting a busy sales environment, wed love to hear from you.
Job ID Number: 98575
Division: Commercial Division
Job: Sales Administrator
Location: Verwood ....Read more...
Job Title: Full-Time Inbound Sales AdvisorLocation: Head Office located in Stafford Employment Type: Full-TimeDepartment: Retail OperationsCompetitive starting Salary, commensurate with experience plus commission/ bonus package.About The CompanyOur client is passionate about delivering an exceptional retail experience across every one of their stores nationwide. As a growing leader in the Motability industry, they are committed to operational excellence, innovation, and empowering their teams to succeed.Role OverviewAre you a natural communicator who loves helping people? As an Inbound Sales Advisor, you’ll be the first point of contact for customers reaching out to enquire about mobility products. Your role is to listen, provide advice, and guide them through their journey—making sure every customer feels supported, valued, and confident in their decisions. With full training, great teamwork, and the chance to truly make a difference in people’s lives, this is the perfect role if you’re motivated by service and success.Key Responsibilities
Handle inbound calls from new and existing customers, providing expert advice and friendly, professional service.Advise on mobility products, matching customer needs to the most suitable solutions.Assist customers in making informed purchasing decisions by understanding their needs.Process orders accurately, including payment handling.Maintain up-to-date product knowledge, including features, pricing, and promotions.Build strong customer relationships with empathy and care for individual mobility needs.Keep accurate records of interactions in the CRM system.Collaborate with colleagues to ensure a smooth, end-to-end customer experience.
Skills & Experience
Previous experience in sales, retail, or customer service (telephone-based experience is a plus).Excellent communication and listening skills, with a warm, professional manner.Ability to work in a target-driven environment while maintaining outstanding customer care.Basic computer literacy, including CRM or order-processing systems.
If this sounds like the opportunity for you, please apply ASAP.*PLEASE NOTE – by applying to this position, you agree for your CV to be submitted to our client, who shall contact you directly, should your application make their short-list. You also agree to our Privacy Policy: acapella-recruitment.co.uk./privacy-policy.html which can be found on our website.....Read more...
Reporting to the Support Desk Manager the Support Desk Co-ordinator is responsible for the effective allocation and management of incidents to field engineers, including the efficient use of logistical and field engineering resources.
The Support Desk Co-ordinator is also responsible for maintaining customer awareness and progress of nominated Incidents. The Support Desk Co-ordinator must be highly organised to manage their workload
Tasking of Field Engineers:
Effective Allocation of Fault Calls to Field Engineers within a pre-defined geographic area
Re-adjustment of Field Engineer work to meet both Service Levels and customer commitments
Parts Ordering:
Effective utilisation of Logistics resources to meet cost targets
Maintaining Customer awareness of Incident progress:
Ongoing feedback to the customer both internally and externally via voice and system updates to manage customer expectations on fault resolution
Report Writing within the timescales to meet contract objectives
Training:
Level 3 Information Communications Technician Apprenticeship Standard
You will receive full training and support from the Just IT Apprenticeship team to increase your skills and knowledge
Your training will include gaining internationally recognised Level 3 IT qualifications
Training Outcome:
Tech and digital professionals in London earn an average salary of £52,500 per year, so this apprenticeship could be the start of a very promising and profitable career
Employer Description:Originally set up in 1933 by Joseph Brand as an electrical contracting and repair business in Margaret Street W1, the company today still operates with the same guiding principle of Customer Service underpinning all its many core activities. With Headquarters still based in Margaret Street, J Brand now directly employs over 120 Staff many located regionally – and offers a nationwide-/-European service. Diversification has also enabled J Brand to flourish, with pioneering work being conducted in the late 1970s, when data communications was in its infancy. With the addition of a dedicated support desk facility, configuration centres in London and the North West of England and continued investment in personnel, J Brand is able to offer customers a total network solution for projects across technologies and vertical market sectors.Working Hours :Monday - Friday, 9.00am - 5.30pm. Shifts TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Full UK driving licence,Willingness to learn,Able to work independently,Responsible,Positive attitude,Motivated,Passion for ICT,Hardware and software,Troubleshooting....Read more...
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
About Us Tremco Construction Products Group (CPG) is an international collection of brands that manufactures building materials for the commercial and residential construction industries. Combined with our reliable customer support, training, and testing services, Tremco CPG helps build energy-efficient, sustainable, safe and watertight structures. Tremco CPG Inc. has a history of excellence, which began in 1928 when William Treuhaft established the Tremco Manufacturing Company in Cleveland, Ohio. Since then, the organization has grown to offices, manufacturing facilities, and thousands of employees across the world, while still maintaining the family atmosphere it was founded upon. At Tremco CPG, we prioritize collaboration amongst our departments and the construction and manufacturing industries to foster an inclusive and equitable working environment, empower our employees to learn and grow, and advance the markets we serve. We also give back to our communities and nonprofit organizations through regular volunteer opportunities, a charitable donation matching program, as well as food, clothing & school supply drives. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Tremco is currently hiring a CUSTOMER SERVICE SPECIALIST. This position is intended as a hybrid position, working part of each week on campus, and partially remote.
GENERAL PURPOSE OF THE JOB: The Customer Service Specialist is responsible for delivering high-quality customer service and operational support throughout the entire order lifecycle. This role plays a critical part in ensuring timely and accurate order entry, contract compliance, and project setup while collaborating closely with internal departments including Sales, Contracts Management, Credit, Project Administration, Field Operations, Logistics, and Accounts Payable. The representative acts as a liaison between external customers and internal teams, ensuring all documentation, approvals, and pricing align with company standards. Additionally, this position supports marketing efforts and promotes data accuracy and consistent customer satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Handle high volumes of inbound calls and inquiries related to orders, project setup, and status updates. Review customer purchasing documents and submit to Legal via Outlook for compliance validation. Follow up with Contracts Management and field teams to secure outstanding contract approvals and redlined agreements. Accurately enter all orders into SAP on the same day they are received, ensuring completeness and accuracy. Communicate pertinent order and shipment information to Sales Reps and customers in a timely manner. Coordinate job site deliveries, ensuring efficient and accurate logistics scheduling. Monitor order fulfillment to ensure timely shipping and billing. Process product returns by collecting necessary details and securing proper approvals. Identify discounted orders and apply discounts as applicable. Issue credit memos within three business days of receiving necessary approvals. Maintain a customer service error rate of no more than 1%, striving for zero. Demonstrate a comprehensive understanding of interfacing functions, including Credit, Accounting, Inventory, and Purchasing. Stay informed and compliant with company policies and operational procedures. Build and sustain professional relationships with internal departments, Sales Reps, and external customers. Complete special projects and reports with a high degree of accuracy and timeliness.
EDUCATION:
Bachelor's degree in Business, or equivalent experience and/or training required
EXPERIENCE:
A minimum of 2-4 years of customer service experience Office/Business support background with 3+ years experience in a high-paced office environment. Should have prior experience working in a team environment
OTHER SKILLS AND ABILITIES:
Customer Service background with 2+ years experience in a high paced office environment SAP experience preferred Basic computer skills Ability to calculate figures and amounts such as discounts and percentages Ability to solve problems Possess excellent verbal and written communication skills Must have excellent phone skills Must be well organized and keep clear concise records Proactive and look for areas of improvement The high degree of flexibility and ability to multitask Must be a team player and possess a "can do" attitude Analytical abilities (recognize errors, evaluate trends, anticipate difficulties) Excellent communication skills with the ability to read, write and communicate fluently in English The salary range for applicants in this position generally ranges between $46,000 and $57,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online!....Read more...
Join Our Dynamic Customer Service Team! We’re looking for a confident, resilient, and empathetic Customer Service Representative to be the voice of our business. If you enjoy talking to people on the phone, can handle difficult conversations with professionalism, and take pride in solving problems, we’d love to hear from you.Evinox Residential is a leading specialist in energy metering, billing, and services for communal and district heating systems. Using our in-house billing platform, we look after hundreds of communal and district schemes for both private and social housing across the UK, issuing bills for tens of thousands of customers each year. We also support many more households via our pre-payment system. This is a customer-facing role where you will be the first point of contact for residents, mainly by phone, but also by email. You’ll be responsible for handling billing queries, resolving complaints, and explaining charges clearly and professionally. Many customers may be upset or frustrated when they call, so you’ll need to stay calm, stand your ground where necessary, and still show empathy and understanding. It’s a great opportunity for someone who thrives on communication, enjoys problem-solving, and wants to play a key role in delivering excellent customer service.Essential requirements:
Right to work in the UKValid driving licence and own carLiving within a 30-minute drive of Sevenoaks
What you’ll do:
Answer customer calls and emails promptly and professionallyHandle billing queries, payment plans, and refund requestsResolve complaints and de-escalate tense situationsSupport our debt management teamField technical queries to external partnersUpdate and maintain accurate customer recordsManage move-in/move-out queries for residentsRequest customer feedback and encourage online reviewsAssist with admin duties, including post and Welcome Packs for new tenantsEnsure GDPR and data privacy compliance
Must-have skills:
Strong telephone skills – confident, clear, and personableResilience under pressure – able to handle angry or upset customers without losing composureFirm but empathetic approach – balancing authority with care for vulnerable residentsProblem-solving mindset – able to explain bills and processes clearly, even to frustrated customersAttention to detail – accuracy in billing and data is essentialGood numeracy skills – confident working with figures, explaining bills, and helping customers understand their costs.Good organisation, diary management, and Microsoft Office skills (Excel & Word)Previous experience in a phone-based customer service role is strongly preferred
Location:
Based in Sevenoaks, with occasional travel to our Leatherhead office
Benefits Include:
£24,000-£28,000 Salary (Based on Skills and Experience)22 Days Holiday + Bank HolidaysCompany Bonus Scheme (after one year of employment)One day per week work-from-home optionFull training and ongoing development
How to Apply: If you’re looking to make a difference in a role where you’ll be valued, challenged, and supported, apply now and join our dedicated team. https://www.evinoxresidential.co.uk/....Read more...
Dispatcher required for oil and gas drilling services comprising of personnel, equipment and materials to service locations to meet customer and company requirements in a safe and professional manner.
As a Dispatcher you will comply with government regulations, observe health, safety and environmental policies where ever possible reducing environmental impacts.
Skills
Microsoft Excel
Communicate professionally with external clients
Logistics experience ideally with dangerous goods
HMRC import export knowledge.
Ability to learn operation of new software packages
Ability to operate forklift.
Responsibilities
Receive and document job requests from customer and company personnel obtaining information necessary to organise an offshore and on shore service jobs.
Maintain professional communications between all company personnel so that timely responses
can be made to all requests.
Organise and dispatch personnel, equipment and materials.
Select company resources to meet customer requests according to company quality and operational
guidelines.
Maintain, record and prepare reports that meet all company, customer, and government regulations
such as job packets, DOT, lobos, fuel tax, material inventory and time sheets.
Help personnel complete company SCDP modules and provide positive support for career
development programs.
Communicate with bulk plant operator on upcoming jobs and chemical needs.
Track equipment and personnel: know where they are at all times.
Create purchase orders for third party costs.
Train and mentor dispatchers in Logistics operations.
Track convoys, single or group, and maintain tracking sheet for them.
Participate in job risk analysis and continuous improvement programs in the district.....Read more...
Dispatcher required for oil and gas drilling services comprising of personnel, equipment and materials to service locations to meet customer and company requirements in a safe and professional manner.
As a Dispatcher you will comply with government regulations, observe health, safety and environmental policies where ever possible reducing environmental impacts.
Skills
Microsoft Excel
Communicate professionally with external clients
Logistics experience ideally with dangerous goods
HMRC import export knowledge.
Ability to learn operation of new software packages
Ability to operate forklift.
Responsibilities
Receive and document job requests from customer and company personnel obtaining information necessary to organise an offshore and on shore service jobs.
Maintain professional communications between all company personnel so that timely responses
can be made to all requests.
Organise and dispatch personnel, equipment and materials.
Select company resources to meet customer requests according to company quality and operational
guidelines.
Maintain, record and prepare reports that meet all company, customer, and government regulations
such as job packets, DOT, lobos, fuel tax, material inventory and time sheets.
Help personnel complete company SCDP modules and provide positive support for career
development programs.
Communicate with bulk plant operator on upcoming jobs and chemical needs.
Track equipment and personnel: know where they are at all times.
Create purchase orders for third party costs.
Train and mentor dispatchers in Logistics operations.
Track convoys, single or group, and maintain tracking sheet for them.
Participate in job risk analysis and continuous improvement programs in the district.....Read more...
Zest Optical are working with a fast-growing business who are opening their first stores in Dublin, Ireland and looking to recruit an Optical Assistant.
The brand are known for best-in-class service, amazing products and advanced technologies.
On offer is a unique opportunity to play a key role in the successful launch of a new store which could ultimately lead to a variety of different development opportunities moving forward.
Optical Assistant – Role
Modern environment with a high end feel in-store
Focus on quality and customer service
Advanced equipment and technologies available
Extensive opportunities for development
Supported by an experienced team
Full time
Optical Assistant – Requirements
Previous experience of working in the optical industry
Passionate about eyewear and styling
Exceptional customer service skills
Optical Assistant – Salary
Base salary up to €32,000
Uncapped bonus scheme with existing team members earning €400+/month
Range of additional benefits
For more information please click the 'Apply' link as soon as possible to avoid missing out on this great opportunity.....Read more...
PDI Technician - Leeds - £38,000 - £40,000 - Main Dealership
We have an exciting opportunity for an experienced PDI/Service Technician to join a Main dealership in Leeds, the Technician role comes with a basic salary of with fantastic opportunities for progression.
Job Role - PDI Technician
Salary: £38,000 - £40,000 + Bonus + OT
Location: Leeds
Technician Roles and Responsibilities:
- Undertake maintenance, service and repair activities on motor vehicles to the highest standard
- Carry out all work completely and effectively whilst adhering to manufacturers scheduled times to maintain efficiency
- Effectively record details of diagnosis, work completed, and components utilised in line with group and manufacturer standards
- Keep work areas clean and tidy, organised and safe from hazards to health and safety
- Be able to liaise effectively with colleagues and customers at all levels in a polite and efficient manner
- To be aware of the importance and implication of maintaining high levels of customer satisfaction and work to ensure they are met at all times
Minimum Technician Requirements:
- Qualified to NVQ level 3 (or equivalent)
- Have at least 2 years experience after a qualifying period, of working in a Dealership as a Technician (or similar)
- Excellent customer service skills
- Good technical knowledge
- Must have a Driving License
- The ability to work without supervision
- Take responsibility for the quality and quantity of their work
PDI Technician - Leeds - £38,000 - £40,000 - Main Dealership ....Read more...
PDI Technician - Sheffield - £38,000 - £40,000 - Main Dealership
We have an exciting opportunity for an experienced PDI/Service Technician to join a Main dealership in Sheffield, the Technician role comes with a basic salary of with fantastic opportunities for progression.
Job Role - PDI Technician
Salary: £38,000 - £40,000 + Bonus + OT
Location: Sheffield
Technician Roles and Responsibilities:
- Undertake maintenance, service and repair activities on motor vehicles to the highest standard
- Carry out all work completely and effectively whilst adhering to manufacturers scheduled times to maintain efficiency
- Effectively record details of diagnosis, work completed, and components utilised in line with group and manufacturer standards
- Keep work areas clean and tidy, organised and safe from hazards to health and safety
- Be able to liaise effectively with colleagues and customers at all levels in a polite and efficient manner
- To be aware of the importance and implication of maintaining high levels of customer satisfaction and work to ensure they are met at all times
Minimum Technician Requirements:
- Qualified to NVQ level 3 (or equivalent)
- Have at least 2 years experience after a qualifying period, of working in a Dealership as a Technician (or similar)
- Excellent customer service skills
- Good technical knowledge
- Must have a Driving License
- The ability to work without supervision
- Take responsibility for the quality and quantity of their work
PDI Technician - Sheffield - £38,000 - £40,000 - Main Dealership ....Read more...
PDI Technician - Falkirk - £38,000 - £40,000 - Main Dealership
We have an exciting opportunity for an experienced PDI/Service Technician to join a Main dealership in Falkirk, the Technician role comes with a basic salary of with fantastic opportunities for progression.
Job Role - PDI Technician
Salary: £38,000 - £40,000 + Bonus + OT
Location : Falkirk
Technician Roles and Responsibilities:
- Undertake maintenance, service and repair activities on motor vehicles to the highest standard
- Carry out all work completely and effectively whilst adhering to manufacturers scheduled times to maintain efficiency
- Effectively record details of diagnosis, work completed, and components utilised in line with group and manufacturer standards
- Keep work areas clean and tidy, organised and safe from hazards to health and safety
- Be able to liaise effectively with colleagues and customers at all levels in a polite and efficient manner
- To be aware of the importance and implication of maintaining high levels of customer satisfaction and work to ensure they are met at all times
Minimum Technician Requirements:
- Qualified to NVQ level 3 (or equivalent)
- Have at least 2 years experience after a qualifying period, of working in a Dealership as a Technician (or similar)
- Excellent customer service skills
- Good technical knowledge
- Must have a Driving License
- The ability to work without supervision
- Take responsibility for the quality and quantity of their work
PDI Technician - Falkirk - £38,000 - £40,000 - Main Dealership ....Read more...
PDI Technician - Newcastle - £38,000 - £40,000 - Main Dealership
We have an exciting opportunity for an experienced PDI/Service Technician to join a Main dealership in Newcastle, the Technician role comes with a basic salary of with fantastic opportunities for progression.
Job Role - PDI Technician
Salary: £38,000 - £40,000 + Bonus + OT
Location: Newcastle
Technician Roles and Responsibilities:
- Undertake maintenance, service and repair activities on motor vehicles to the highest standard
- Carry out all work completely and effectively whilst adhering to manufacturers scheduled times to maintain efficiency
- Effectively record details of diagnosis, work completed, and components utilised in line with group and manufacturer standards
- Keep work areas clean and tidy, organised and safe from hazards to health and safety
- Be able to liaise effectively with colleagues and customers at all levels in a polite and efficient manner
- To be aware of the importance and implication of maintaining high levels of customer satisfaction and work to ensure they are met at all times
Minimum Technician Requirements:
- Qualified to NVQ level 3 (or equivalent)
- Have at least 2 years experience after a qualifying period, of working in a Dealership as a Technician (or similar)
- Excellent customer service skills
- Good technical knowledge
- Must have a Driving License
- The ability to work without supervision
- Take responsibility for the quality and quantity of their work
PDI Technician - Newcastle - £38,000 - £40,000 - Main Dealership ....Read more...
Consistently improve upon and deliver a Customer Experience to the highest standards to both internal and external customers.
Responsible for ensuring products manufactured by Dalziel Ingredients Ltd are delivered on time to either internal or external customers.
Customer requirements and monitoring of performance
Effectively deal with both incoming and outgoing calls to ensure a high level of productivity
To integrate and participate in the Food Safety Culture into the procurement process through regular attendance of departmental meetings
To ensure that BRC V8 Global Food Standard through the Dalziel Ingredients Ltd, relevant procedures and other documents are fully implemented into the day-to-day activities of the site which cover Food Safety, Quality, Legality and Integrity
To liaise with the NPD / Technical teams to ensure that customer services do not impact Food Safety, Quality, Legality, Integrity and customer
To ensure that Service Customer Complaints and issues related to Food Safety, Quality, Legality and Integrity are dealt with in a timely manner.
Respond to customer communications via email as well as telephone
Ensure all data and administrative work is carried out accurately and in a timely manner.
Liaise and develop a rapport with internal/external customers
Able to manage own time and productivity effectively to meet service requirements
Actively look for ways to improve customer service, including your own personal performance, by sharing ideas with your team.
Display extensive knowledge about products and services
Maintain sensitive data information
Adherence to food safety rules/process
Ensure a clean and tidy office inline with a highly accredited BRC site
Supports and promotes 'clean as you go'
Consciously create a workplace culture that is consistent with Dalziel Ingredients guiding and operating principles
Ensuring that communication between all staff members/department is ongoing.
Ensure a safety-first approach in all you do
Actively support the company’s Health and Safety objectives
KPI’s for this role will be measured on: On time in full delivery of all Materials, Stock Levels, Schedule Adherence and Materials availability
Training Outcome:Potentially a full-time role available for the right person upon completion of the apprenticeship. The employer is invested in progressing staff within the business when the opportunity arises.Employer Description:Dalziel are a leading food manufacturer specialising in developing bespoke flavour and functional blends for all food sectors.Working Hours :Monday to Friday, between 09:00-17:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working....Read more...
Field Services Engineer required to work on the installation, test, troubleshot and maintenance of switchgear for Marine, Industrial and Offshore clients, (some overseas travel as required). You will be joining an experienced, highly skilled and motivated team who ensure the safe execution of all Service Projects. The goal is to consistently provide customers with an excellent switchgear and ancillary equipment Servicing, Upgrade, Preventative maintenance and Life Extension from the workshop, customers site, offshore or marine.
Skills
Electrical switchgear operation, maintenance and fault finding.
Offshore or marine working.
Time served electrical engineering apprentice
ONC or equivalent in Electrical Engineering.
Protection relay testing, Air Circuit Breaker testing, Retrofits ACB's, MCCB's and Switches, Breaker servicing, Thermographic Survey, Partial Discharge testing, Oil Circuit Breake service and test, Asbestos Arc Chute replacement, Asbestos Fuseswitch Shroud replacement, and Off shore Service and Maintenance.
Responsibilities
Respond to customer enquiries for technical support, advice and future service offerings including quotations.
Safely perform Service related tasks such as.
Switchgear service and maintenance
Switchgear upgrades and life extension projects
Protection relay testing and upgrade.
Switchgear breakdown investigation and repair
Undertaking pre mobilisation duties, including but not limited to, Project Specific Risk Assessments, Method Statements, etc.....Read more...
Field Services Engineer required to work on the installation, test, troubleshot and maintenance of switchgear for Marine, Industrial and Offshore clients, (some overseas travel as required). You will be joining an experienced, highly skilled and motivated team who ensure the safe execution of all Service Projects. The goal is to consistently provide customers with an excellent switchgear and ancillary equipment Servicing, Upgrade, Preventative maintenance and Life Extension from the workshop, customers site, offshore or marine.
Skills
Electrical switchgear operation, maintenance and fault finding.
Offshore or marine working.
Time served electrical engineering apprentice
ONC or equivalent in Electrical Engineering.
Protection relay testing, Air Circuit Breaker testing, Retrofits ACB's, MCCB's and Switches, Breaker servicing, Thermographic Survey, Partial Discharge testing, Oil Circuit Breake service and test, Asbestos Arc Chute replacement, Asbestos Fuseswitch Shroud replacement, and Off shore Service and Maintenance.
Responsibilities
Respond to customer enquiries for technical support, advice and future service offerings including quotations.
Safely perform Service related tasks such as.
Switchgear service and maintenance
Switchgear upgrades and life extension projects
Protection relay testing and upgrade.
Switchgear breakdown investigation and repair
Undertaking pre mobilisation duties, including but not limited to, Project Specific Risk Assessments, Method Statements, etc.....Read more...
An exciting opportunity for an IT analyst to join a global renewable energy company. Your role will involve supporting the service desk personnel, taking ownership of escalated support cases, finding resolutions with the support of other IT functions. You will also be responsible for deploying and configuring IT equipment for the user base, providing customer service.
Role Requirements
Microsoft Office 365, Windows OS.
Azure
Active Directory
Networking
ITIL
An exciting opportunity for an IT analyst to join a global renewable energy company. Your role will involve supporting the service desk personnel, taking ownership of escalated support cases, finding resolutions with the support of other IT functions. You will also be responsible for deploying and configuring IT equipment for the user base, providing customer service.
Role Requirements
Microsoft Office 365, Windows OS.
Azure
Active Directory
Networking
ITIL
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle faults
Testing of parts and systems to ensure correct working
Following checklists to ensure all critical parts of vehicles are examined
Carrying out bumper to bumper overview, service, and inspection
Maintenance of electronic systems including on- board entertainment systems
Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension
Completion of legible and accurate paperwork for the customers and centres records
Maintenance of a clean and tidy work environment
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.
Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this three year training programme.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills.
On successful completion of the three year programme, you will receive the following:
Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Certificate in Automotive Refrigerant Handling
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:ŠKODA is driven by something different. What are you driven by? We are looking for ambitious, dynamic, and enthusiastic people to join our apprenticeship programme. If you are customer focused, forward thinking and want to learn, then we can give you the life and technical skills you need to be part of our team.Working Hours :Monday– Friday. 0830– 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working....Read more...
