As an Electrical Electronic Apprentice (Field Service Engineer), you will work alongside experienced Field Service Engineers to learn how to install, maintain, and repair specialist water and gas quality monitoring equipment. This is a field-based role involving travel to customer sites, outdoor work, and participation in dedicated training programmes.
Key Responsibilities:
Assist Field Service Engineers with installation, calibration, and maintenance of electrical/electronic components in water and gas quality systems
Learn to diagnose and troubleshoot electrical circuits, sensors, and control systems
Support routine inspections and testing to ensure compliance with safety and quality standards
Maintain accurate service records, job sheets, and parts usage logs
Follow all health, safety, and environmental procedures
Participate in on-the-job training and college-based apprenticeship learning
Work outdoors in varying weather conditions
Travel across the North of the UK to customer sites (some overnight stays required)
Attend product training delivered at Badger Meter sites in Vienna (Austria) and Neuffen (Germany)
This role is ideal for someone with a genuine interest in electrical/electronic engineering and a desire to build a career in field service work.Training:
Engineering Operative Level 2 Apprenticeship Standard
Functional Skills in English & maths (if required)
Structured learning combining workplace experience and formal college training
Mentoring from experienced Field Service Engineers
Training Outcome:Progression into a Field Service Engineer position within Badger Meter UK. Further development through advanced technical training and industry-specific qualifications.Employer Description:Badger Meter UK provides advanced measurement, control, and monitoring solutions for water and gas quality systems. The company supplies a wide range of customers and is committed to delivering reliable, accurate, and high-performance technology backed by strong technical support. This role offers an exceptional opportunity for a motivated apprentice to gain hands-on technical experience, support expert Field Service Engineers, and undertake specialist product training in the UK, Austria, and Germany.Working Hours :8:30am - 5pm Monday - Friday. Eventually, travel across the North of the UK will be required, with occasional overnight stays.Skills: Communication skills,Attention to detail,Problem solving skills,Interest in electrical,Willingness to learn and adapt,Reliable and enthusiastic,Practical and hands-on mindset,Positive attitude,Professional,Safety-Conscious,Curious and proactive....Read more...
Customer Service Agent – Sandwich, KentSalary: £15,450 p.a. (FTE £25,750) £12.38 p/hHours: 24 hours per week, temporary to permanent, including evenings and weekendsLocation: Sandwich, KentCustomer Service Agent – Community-Focused Organisation | Discovery Park, KentWe are recruitming for a Customer Service Agent on behalf of a well-established community-focused organisation based at Discovery Park in Kent. This is a fantastic opportunity for someone who is passionate about people, thrives in a fast-paced environment, and enjoys learning new systems.About the Role:The successful candidate will be the first point of contact for customers, providing friendly and efficient service across a range of areas including:
Memberships and course subscriptionsGeneral enquiries and bookingsPromoting services and driving salesUpselling and conducting promotional activity calls
Key Focus: Internal Systems ChampionFollowing comprehensive training, the candidate will become the internal systems expert, responsible for:
Supporting colleagues with system-related queriesRecommending improvements to enhance operational efficiencyManaging the annual booking calendar with accuracy and care
This role suits someone who enjoys problem-solving, learns quickly, and takes pride in keeping systems running smoothly.Candidate Requirements:
Previous experience in customer service and/or salesConfident and pleasant telephone mannerStrong written communication skills for email and social mediaQuick to learn and adept with digital systemsExcellent organisational skills and attention to detail
Additional Information:
This is a 24-hour per week role, typically spread across 4 days, with shift-based hours including evenings and weekends.Applicants must have the right to work in the UK.The organisation is committed to safeguarding children and promoting their welfare. A DBS check will be required for the successful candidate.
Ready to make a difference? Apply now through the recruitment agency to join a team that’s dedicated to improving health, wellbeing, and lifestyle across local communities. Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment Agency Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.....Read more...
Vehicle Technician
Location: Ilford
Job Type: Full-time
Salary: £36,000 £40,000 basic, with uncapped OTE up to £60,000
Working Hours: MondayFriday
Were looking for experienced Level 3 Vehicle Technicians to join a growing After Sales team within a main dealership. This is a fantastic opportunity to advance your career in a fast-growing automotive company with excellent pay, benefits, and ongoing training.
What Youll Do:
- Service, repair, and inspect customer and company vehicles
- Diagnose vehicle faults using modern diagnostic tools
- Follow technical procedures and service manuals
- Ensure vehicles are kept clean and secure at all times
- Attend training courses and develop your skills
- Maintain a clean, organized workspace
- Be flexible to cover a variety of duties as needed
Whats on Offer:
- Competitive salary: £36,000 £40,000 basic with uncapped OTE up to £60,000
- In-house training academy offering certifications including MOT, FGASS, ADASS, Level 3 Electric, and Level 4
- Opportunities across multiple locations in London, Essex, Hertfordshire, and Suffolk
- Career growth and development opportunities
What Were Looking For:
- NVQ Level 3 or equivalent in Vehicle Maintenance/Automotive
- Experience working as a Vehicle Technician
- MOT licence desirable but not essential
- Flexible, proactive, and team-oriented
- Strong attention to detail and commitment to customer service
Apply today to join a successful, fast-growing automotive company and take your career to the next level or contact Rachael on 07885881841 / Rachael.mortimer@holtautomotive.co.uk....Read more...
Answer telephone calls, helping where possible and transfer calls internally
Create and update records, keeping the digital filing in order and ensuring that compliance expectations are met on all documentation
Assist with customer enquiries
To build and continuously grow and develop the marketing of the business via Social Media pages to positively impact sales
Accurately determining the date customer orders will be required and placing orders with suppliers so that a complete and on time delivery is maintained
Use of the email and telephone system, to speak to customers and other members of staff
Liaising with customers, staff and suppliers and ensuring that the order/supply process runs smoothly
Selling products to customers profitably by determining their needs and requirements either from the items displayed or by promoting goods from brochures or the internet
Accurately processing customer orders
Answering the telephone where necessary and dealing with customer/supplier enquiries in a professional manner
Managing customer relations and driving new business through both warm and cold sales calls
Training:Level 2 Customer Service Practitioner apprenticeship standard:
English and maths Functional Skills training if necessary
Dedicated Juniper skills coach for on-the-job training
Training Outcome:
Full-time employment or progression to a Level 3 Customer Service apprenticeship
Employer Description:Jasper’s is a network of kitchens which provides catering for businesses all over the UK. The role will be base at our HQ office working closely with the directors learning about the business.Working Hours :30 hours per week
Monday- Thursday, 9am- 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Team working,Creative,Initiative,Confident Telephone manner....Read more...
Key Responsibilities:
Follow the AMDS Health & Safety policies and procedures reporting any safety issues or breaches of the rules.
Assist with the collation of Test Certificates daily.
Raise sales orders and pass onto production planning for allocation and planning.
Work closely with designated sales executives supporting them in customer relationships and the recruitment of business.
Engaging with new customers and contacts.
Ensure that the administrative processes required to fulfil customer orders is organised and carried out efficiently, i.e. orders, reply to enquiries related to lead times and stocks whenever appropriate.
Highlight to line manager any stock problems that arise.
Check that all documentation / information received from the customer is clear, precise and acceptable in terms of quantity, size/gauge, specifications, price, delivery dates etc.
Any other duties as required by the business.
Training:On the job training. In-depth training will be provided in all sales areas.Training Outcome:On successful completion of Year 1 (Customer Services L2), then a second year may be offered (Customer Services L3).Employer Description:ArcelorMittal Steel Service Centres Europe specialises in the processing of flat carbon steel to meet customer needs for product characteristics, shape, and dimensions. Offering comprehensive range of steel grades and services bespoke service solutions to meet specific needs.Working Hours :Monday - Friday, 9.00 am – 5.00 pm, 60 minutes unpaid break daily.Skills: Communication skills,IT skills,Attention to detail,Team working,Punctual,Conscientious....Read more...
0-3 Months
Learn and understand admissions processes, including application handling and interview scheduling.
Assist with data entry and maintain accurate student records using systems such as ProSolution.
Provide excellent customer service by responding to enquiries from prospective students via phone and email.
Familiarise yourself with safeguarding, data protection, and confidentiality policies.
Learn and use the software packages used within Admissions for customer service and nurturing experience.
Daily office support, answering the telephone and taking messages for the Admissions team.
Helping with visitor liaison at events, welcoming guests.
Contribute, test and analyse our new nurturing journey for prospective students.
Undertake mystery shopper competitor analysis of other Admissions experiences at wider organisations such as application forms, customer service experiences etc.
3-6 Months
Support bursary and grant applications by checking documentation and updating records.
Assist with organising and supporting open events and enrolment days.
Generate basic reports on application progress and student data for the Admissions Officer.
Help monitor application status and follow up with applicants to ensure smooth progression.
Support with transport initiatives such as renewing of bus passes termly and the distribution of them to current students
Support grants and bursary processes in respect of full-time and part-time applications.
6 – 12 Months
Take ownership of specific administrative tasks within the admissions cycle.
Contribute to continuous improvement by suggesting ways to enhance the applicant experience.
Gain confidence in providing Information, Advice & Guidance (IAG) to prospective students.
Support interview scheduling and communication with applicants and staff.
Acquire income data and other information relating to student applications as necessary in line with relevant policies in a timely manner.
Attend training and meetings to keep up to date with current procedures and legislation as required.
Maintain an up-to-date knowledge of the FSM and bursary eligibility criteria as published by the Department for Education and ensure compliance.
Drive a culture of excellent customer service for prospective families and students, ensuring a first-class end-to-end customer journey throughout and successfully converting interest into admissions into enrolment.
Training:
Business Administrator Level 3 Apprenticeship Standard.
One day every two weeks at Telford College.
Assigned mentor within the workplace.
Assessor visits from Telford College.
Training Outcome:Upon successful completion of the apprenticeship, there may be opportunities to apply for permanent roles within the college or progress into other areas.Employer Description:Telford College are an ambitious and supportive further education provider that have students and employers at the heart of all that we do. We are keen to continue to develop opportunities to serve our community and residents and have teams of staff across a variety of departments who focus on expanding the provision on offer.Working Hours :Monday - Thursday, between 8.30am - 5.00pm. Friday, between 8.30am - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Creative,Patience....Read more...
Arranging movement of freight from origin to destination, both international and national
Handling European Groupage Services & Customs Clearances
Communicating with customers as to the progress of their shipments
Liaising with customers, overseas partners and suppliers
Using freight management system to input jobs and carry out tasks
Working with the team to ensure that customer service is always maintained
Communicate with all members of staff at all levels
Excellent customer service skills
Training:
On the job training
Training Outcome:
To have a long and successful career within the freight industry, becoming a Road Freight Operator upon completion on the IFF Apprenticeship
Employer Description:Ziegler Group offer international logistics services and multimodal transport by road, sea, air, rail and inland waterwayWorking Hours :Monday- Friday
09:00- 17:00
1 hour lunch breakSkills: Communication skills,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Hard working,Confident,Punctual,Willingness to learn,Self-sufficient....Read more...
Arranging movement of freight from origin to destination, both international and national
Handling European Groupage Services & Customs Clearances
Communicating with customers as to the progress of their shipments
Liaising with customers, overseas partners and suppliers
Using freight management system to input jobs and carry out tasks
Working with the team to ensure that customer service is always maintained
Communicate with all members of staff at all levels
Excellent customer service skills
Training:
On the job training
Training Outcome:
To have a long and successful career within the freight industry, becoming a Road Freight Operator upon completion on the IFF Apprenticeship
Employer Description:Ziegler Group offer international logistics services and multimodal transport by road, sea, air, rail and inland waterwayWorking Hours :Monday- Friday
09:00- 17:00
1 hour lunch breakSkills: Communication skills,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Hard working,Confident,Punctual,Willingness to learn,Self-sufficient....Read more...
Are you an organised, proactive individual looking to play a key role in a dynamic service environment? We are seeking an Operations & Service Coordinator to join a small supportive team and support a wide range of business-critical activities in Banbury. The role is full time and permanent based onsite with a salary of between £28,000 and £38,000 DOE. You’ll be working for a highly successful family owned business who work within the air conditioning and electrical sector.
Key Responsibilities for the Operations & Service Coordinator:
Maintain and manage our Joblogic system, including:
Logging quotes and jobs
Converting quotes to jobs and allocating them
Updating job statuses and references as work progresses
Monitoring upcoming service due dates
Maintain and update the WIP (Work in Progress) sheet, including job lists, holidays, and more
Generate, compile, and send service reports from Joblogic customer management software
Handle invoicing, particularly for smaller call-outs and services
Monitor and update vehicle information on Fleet Smart
Oversee inbox and phone communications (including junk folder), responding to direct customer requests where possible
Track employee training requirements and update the training matrix
Support as needed with:
On-site quoting (primarily domestic installations)
Tablet maintenance
Office-based quoting and base quote sheet preparation
Lighting and A/C designs
RAMS (Risk Assessment and Method Statements)
Material ordering
Month-end CIS submissions to subcontractors
Delivery and unit sorting
Prepping materials for jobs
Any other tasks as requested by management
Key Skills Preferred for the Operations & Service Coordinator:
Sage 50 accounts
AutoCAD
Strong organisational and multitasking skills
Experience with job management systems (Joblogic preferred)
Excellent communication and customer service abilities
Proficiency with spreadsheets and reporting
Willingness to adapt and take on varied responsibilities
Proficient in Microsoft Office
Why Join Them? You’ll be part of a supportive team, working in a role that’s essential to their operational success. If you thrive in a fast-paced environment and enjoy variety in your workday, we’d love to hear from you!
What’s in it for you?
Salary of between £28,000 and £38,000 DOE
Office based
8.00 am to 5.00 pm Mon – Fri with 30 min lunch break
Training and support with the above software packages where required
Working as part of a small, collaborative team
Employ Direct is a subsidiary of Cameo Consultancy. All suitable applications will be forwarded to our client, and they will be in touch with you directly.
....Read more...
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle faults
Testing of parts and systems to ensure correct working
Following checklists to ensure all critical parts of vehicles are examined
Carrying out bumper to bumper overview, service, and inspection
Maintenance of electronic systems including on- board entertainment systems
Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension
Completion of legible and accurate paperwork for the customers and centres records
Maintenance of a clean and tidy work environment
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines
From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic
Our ideal candidate will be able to demonstrate skills in logic and problem solving.
You should be someone who pays attention to detail and is committed to completing this three year training programme.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship. Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills. On successful completion of the three year programme, you will receive the following:
Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Certificate in Automotive Refrigerant Handling
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes. Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry. The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers. Working Hours :Monday - Friday, 08:30 - 17:30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Head of Product & Service Delivery – Sustainability & Energy Tech for a leading SaaS Company Location: UK (hybrid/remote considered) About Us We are a rapidly growing, mission-driven SaaS provider operating in the climate-tech space. Our solutions help businesses measure, manage and reduce energy consumption and carbon emissions. Backed by global clients and investors, we build intuitive tools that empower organisations to meet net-zero commitments and streamline ESG reporting. We are intentionally confidential to protect our competitive edge, but we can promise an environment driven by innovation, purpose and collaboration. The Opportunity We are seeking an experienced leader to oversee both product strategy and service delivery across our flagship energy-analytics and sustainability platforms. This hybrid role is ideal for a seasoned head of product or operations leader who wants to own a product vision, manage go-to-market execution and ensure exceptional customer outcomes. Key ResponsibilitiesDefine and refine product vision, roadmap and strategy in line with market trends and client needs.Lead and mentor a multi-disciplinary team (product managers, engineers, data scientists and customer-success specialists) to deliver new features and scalable solutions.Oversee service delivery and customer implementation, ensuring SLAs are met and clients gain maximum value from our software.Manage stakeholder relationships across sales, marketing, partnerships and leadership teams.Monitor product performance metrics and customer feedback to drive continual improvement.Support channel partners and strategic alliances to help expand adoption globally.Ideal Candidate Profile5-10 years in SaaS, energy-tech, IoT or sustainability software, with leadership experience in product management and/or service delivery.Demonstrated success in defining product roadmaps and bringing B2B solutions to market.Strong operational acumen with a track record of delivering complex projects on time and within budget.Deep understanding of energy efficiency, carbon management or ESG reporting is highly desirable.Skilled communicator who thrives in cross-functional settings and enjoys working in fast-paced, purpose-driven environments.Why Join Us?Make a tangible impact on climate action while leading high-growth products.Collaborate with a passionate team committed to innovation and sustainability.Competitive salary, equity and benefits package.Flexible working arrangements (London-based with hybrid/remote options).If you’re excited about shaping the future of energy and sustainability tech, we’d love to hear from you. Please apply or reach out via LinkedIn to learn more.....Read more...
Trainee Field Service Engineer
Swindon
£27'0500 to £28,000 Basic + Bonus + Overtime (OTE £36,000) + Full Training + Gain Qualifications + Company Van + Personal Use + Fuel Card
Work for a company that will invest in your future through OEM training, Industry qualifications, and constant support and personal development as a trainee field service engineer. Work within a highly skilled team where you will constantly be learning as you’re earning through overtime.
This company manufactures, fixes and installs a variety of equipment used in the petro chem industry. As industry leaders they can provide 1st class training supporting your development in the best way. Start as a Trainee Field Service Engineer and progress your career at your own pace through to senior positions whilst being able to significantly boost your earnings through overtime.
Your Role As Trainee Field Service Engineer Will Include:
* Trainee Field Service Engineer - Covering a local patch at customer sites* OEM (manufacturer) training ensuring full competency on all products (internal and external)* Installing, maintaining and servicing company equipment* Hands on mechanical engineering work - with some electrical
As A Trainee Field Service Engineer You Will Need To Have:
* Any hands on mechanical / electro mechanical / electrical engineering skills - fitting / assembly - ANY CONSIDERED* Desire and attitude towards learning and development* Full driving licence* Happy to travel and willing to travel a local patch as a field service engineer
Please apply or contact Charlie Auburn on 02038137949 for immediate consideration
Keywords: Trainee field service engineer, field service engineer, mechanical engineer, electro-mechanical, field service technician, service technician, engineer, mechanic, Ex Forces, service engineer, technician, Swindon, Basingstoke, Reading....Read more...
Trainee Field Service Engineer
Taunton
£27'000 to £28,000 Basic + Overtime (OTE £36,000) + Full Training + Gain Qualifications + Company Van + Personal Use + Fuel Card
Work for a company that will invest in your future through OEM training, Industry qualifications, and constant support and personal development as a trainee field service engineer. Work within a highly skilled team where you will constantly be learning as you’re earning through overtime.
This company manufactures, fixes and installs a variety of equipment used in the petro chem industry. As industry leaders they can provide 1st class training supporting your development in the best way. Start as a Trainee Field Service Engineer and progress your career at your own pace through to senior positions whilst being able to significantly boost your earnings through overtime.
Your Role As Trainee Field Service Engineer Will Include:
* Trainee Field Service Engineer - Covering a local patch at customer sites* OEM (manufacturer) training ensuring full competency on all products (internal and external)* Installing, maintaining and servicing company equipment* Hands on mechanical engineering work - with some electrical
As A Trainee Field Service Engineer You Will Need To Have:
* Any hands on mechanical / electro mechanical / electrical engineering skills - fitting / assembly - ANY CONSIDERED* Desire and attitude towards learning and development* Full driving licence* Happy to travel and willing to travel a local patch as a field service engineer
Please apply or contact Charlie Auburn on 02038137949 for immediate consideration
Keywords: Trainee field service engineer, field service engineer, mechanical engineer, electro-mechanical, field service technician, service technician, engineer, mechanic, Ex Forces, service engineer, technician, Taunton, Bridgwater,
....Read more...
Trainee Field Service Engineer
Somerset
£27'000 to £28,000 Basic + Bonus + Overtime (OTE £36,000) + Full Training + Gain Qualifications + Company Van + Personal Use + Fuel Card
Work for a company that will invest in your future through OEM training, Industry qualifications, and constant support and personal development as a trainee field service engineer. Work within a highly skilled team where you will constantly be learning as you’re earning through overtime.
This company manufactures, fixes and installs a variety of equipment used in the petro chem industry. As industry leaders they can provide 1st class training supporting your development in the best way. Start as a Trainee Field Service Engineer and progress your career at your own pace through to senior positions whilst being able to significantly boost your earnings through overtime.
Your Role As Trainee Field Service Engineer Will Include:
* Trainee Field Service Engineer - Covering a local patch at customer sites * OEM (manufacturer) training ensuring full competency on all products (internal and external) * Installing, maintaining and servicing company equipment * Hands on mechanical engineering work - with some electrical
As A Trainee Field Service Engineer You Will Need To Have:
* Any hands on mechanical / electro mechanical / electrical engineering skills - fitting / assembly - ANY CONSIDERED * Desire and attitude towards learning and development * Full driving licence * Happy to travel and willing to travel a local patch as a field service engineer
Please apply or contact Charlie Auburn on 02038137949 for immediate consideration
Keywords: Trainee field service engineer, field service engineer, mechanical engineer, electro-mechanical, field service technician, service technician, engineer, mechanic, Ex Forces, service engineer, technician, Somerset, Taunton,....Read more...
Trainee Field Service Engineer
Darlington
£27'000 to £28,000 Basic + Bonus + Overtime (OTE £36,000) + Full Training + Gain Qualifications + Company Van + Personal Use + Fuel Card
Work for a company that will invest in your future through OEM training, Industry qualifications, and constant support and personal development as a trainee field service engineer. Work within a highly skilled team where you will constantly be learning as you’re earning through overtime.
This company manufactures, fixes and installs a variety of equipment used in the petro chem industry. As industry leaders they can provide 1st class training supporting your development in the best way. Start as a Trainee Field Service Engineer and progress your career at your own pace through to senior positions whilst being able to significantly boost your earnings through overtime.
Your Role As Trainee Field Service Engineer Will Include:
* Trainee Field Service Engineer - Covering a local patch at customer sites * OEM (manufacturer) training ensuring full competency on all products (internal and external) * Installing, maintaining and servicing company equipment * Hands on mechanical engineering work - with some electrical
As A Trainee Field Service Engineer You Will Need To Have:
* Any hands on mechanical / electro mechanical / electrical engineering skills - fitting / assembly - ANY CONSIDERED * Desire and attitude towards learning and development * Full driving licence * Happy to travel and willing to travel a local patch as a field service engineer
Please apply or contact Charlie Auburn on 02038137949 for immediate consideration Keywords: Trainee field service engineer, field service engineer, mechanical engineer, electro-mechanical, field service technician, service technician, engineer, mechanic, Ex Forces, service engineer, technician, Darlington, Thirsk, North Allerton ....Read more...
An Internal Sales Coordinator is sought to join an innovative commercial team in Buckinghamshire, contributing to the development and coordination of customer quotations, order processing, and efficient sourcing of electronic components.
The Internal Sales Coordinator, Buckinghamshire, will be expected to develop their understanding in the field, learning from peers and senior team members in commercial, procurement, and customer service best practices. This may include understanding internal sales processes, digital sourcing tools, order fulfilment workflows, and supply chain coordination.
Responsibilities include:
Work with the sales and procurement teams to define customer requirements and deliver accurate, competitive quotations.
Create and process customer orders using integrated business systems, ensuring smooth order fulfilment through stock allocation or back-to-back procurement.
Develop and execute sourcing and purchasing activities for electronic components, ensuring competitive pricing and correct tariff classifications for imports.
Debug and resolve customer or supplier issues through proactive communication and collaboration with internal departments.
Collaborate with external sales representatives to support business development and maintain strong relationships with key accounts.
Maintain comprehensive technical and commercial documentation, including quotations, order updates, and sourcing information.
Support the wider commercial team with administrative tasks and ad hoc duties as required.
Key skills & experience:
Experience in internal sales, customer service, procurement, or a similar commercial environment.
Strong computer literacy, ideally with SAP or similar integrated systems.
Practical experience with quotation creation, order processing, customer communication, or sourcing activities.
Strong problem-solving and analytical skills.
Effective communication, organisation, and teamwork abilities.
How to apply:
Apply now for the Internal Sales Coordinator role in Buckinghamshire. Send your CV to adighton@redlinegroup.Com or call Adam on 07961158768....Read more...
Responding to customer requests for product information, price and/or availability via e-mail, phone, chat applications
Providing support to Sales in completing customer enquiries arriving into CRM and/or e-mail inbox
Working towards becoming a competent member of the UK sales team for inbound sales
Providing follow-up/tracking on quotation requests, receipt of goods, paperwork and service ratings
Accurately capturing and comprehending customer requirements and creating quotations, customer orders and overseeing the sales lifecycle
Pivoting data from CRM to identify opportunities to improve, identify customer needs and/or to maintain positive customer experiences
Adheres to all local legal, health and safety and compliance requirements, policies and procedures
Reporting to Sales Team Manager/ET Business Development Manager
Close interaction with all UK sites through sales activity
Role to expand over time
No direct reports
Training:Customer Service Practitioner Level 2.Training Outcome:Full-time permanent employment will be offered to the right candidate.Employer Description:With a history spanning 150 years, Columbus McKinnon is a global leader in intelligent motion solutions for material handling. Our high-quality brands, such as STAHL CraneSystems, Yale, Pfaff-silberblau, Dorner, Magnetek, CM and Duff-Norton, work together to move the world forward and improve lives. Whether it’s increasing safety or improving productivity, our intelligent motion technology is hard at work worldwide.Working Hours :Monday to Thursday 08:30 – 17:00 with 30m unpaid lunch break and Friday 08:30 – 13:30 without a break.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
Duties will include, but will not be limited to:
Handle incoming customer enquiries via phone and email in a polite and professional manner.
Process customer enquiries accurately and update information in company systems.
Track and monitor shipments, keeping customers informed of progress or delays.
Communicate effectively with operations and other departments to coordinate deliveries.
Assist in resolving delivery issues and complaints promptly and effectively.
Maintain accurate records of customer interactions and transactions.
Support the wider customer service and logistics teams with administrative duties.
Participate in training and development activities to gain a recognised business administration qualification.
Training:
The successful candidate will work towards achieving their Apprenticeship Standard in Customer Service Specialist.
A dedicated work-based trainer will be assigned to the candidate to provide them with support and guidance throughout the course.
This is a predominantly work-based programme with College attendance required once a month. All learning will take place at the candidate's place of employment/College and within their contracted working hours.
Training Outcome:We are a growing company with lots of opportunities for progression within the customer services team or a shift to sales, operations or finance over time as skills develop.Employer Description:A fully independent, national division that can deliver your goods anywhere in the UK with dedicated staff monitoring its progress. We are a member of the UPN pallet network and APC parcel network.Working Hours :Monday to Friday - 40 hours on a pattern to be agreed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Team working....Read more...
Responding to customer requests for product information, price and/or availability via e-mail, phone, chat applications
Providing support to Sales in completing customer enquiries arriving into CRM and/or e-mail inbox
Working towards becoming a competent member of the UK sales team for inbound sales
Providing follow-up/tracking on quotation requests, receipt of goods, paperwork and service ratings
Accurately capturing and comprehending customer requirements and creating quotations, customer orders and overseeing the sales lifecycle
Pivoting data from CRM to identify opportunities to improve, identify customer needs and/or to maintain positive customer experiences
Adheres to all local legal, health and safety and compliance requirements, policies and procedures
Reporting to Sales Team Manager/ET Business Development Manager
Close interaction with all UK sites through sales activity
Role to expand over time
No direct reports
Training:Customer Service Practitioner Level 2.Training Outcome:Full-time permanent employment will be offered to the right candidate.Employer Description:With a history spanning 150 years, Columbus McKinnon is a global leader in intelligent motion solutions for material handling. Our high-quality brands, such as STAHL CraneSystems, Yale, Pfaff-silberblau, Dorner, Magnetek, CM and Duff-Norton, work together to move the world forward and improve lives. Whether it’s increasing safety or improving productivity, our intelligent motion technology is hard at work worldwide.Working Hours :Monday to Thursday, 08:15 - 17:15, with 30 minute unpaid lunch break. Friday, 08:15 - 13:00, without a break.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
An interesting apprenticeship opportunity where you will be getting involved in all aspects of Library Services, whilst providing effective customer service to library customers and other visitors and giving information to help them to make the best use of the library resources. You will provide high-quality customer service to all service users; including children, young people and adults from all cultural backgrounds and to meet Council and Library and Information Service standards.
Duties will include:
Greeting all visitors to Library Services and directing them to resources as appropriate
Ensuring the Library and associated areas, are clean, tidy, friendly and welcoming
Checking, tidying and maintaining books and other resourcesUpdating notices and leaflets and other information sources
Helping customers with use of computers, the Internet and I.T.
Ensuring computers and other equipment are available for use
Enrolling new users to become Library members
Cash handling and card payments, i.e. taking payment for copies, other charges appropriate to Library Services
Updating files, directories and collections
To help with the delivery of events, activities and outreach to promote services to all sections of the community, both inside and out of the library
Supporting partners to deliver workshops and events
To assist senior library staff to meet performance targets and deliver Local Action Plans, encouraging maximum use of services
Confident to interact with people of all ages and abilities (this may include very young children, people who are vulnerable or with disabilities or large groups during school visits etc)
Look after, support and communicate openly with visitors of all ages when they are using the libraries and ensure the best service is being offered
Possess excellent verbal communication skills and feel comfortable in engaging with members of the public and visitors
Able to deal with emergency accidents, such as: spillages and sickness as and when they happen
Possess a flexible attitude to work from different sites within the Sandwell Borough
Training:The apprenticeship training will be delivered in the workplace, as you will receive visits from a college assessor. Training Outcome:This apprenticeship is a fixed term 12 - 15 month contract and at the end you will gain a Level 2 Customer Service Practitioner qualification. However, the skills, knowledge and experience gained in this apprenticeship will allow you to gain future opportunities in the sector.Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Flexible and reliable,Empathy and understanding,Accurate and methodical....Read more...
We are looking for a Sales Account Administrator to support sales team. This role involves managing order processing, CRM updates, customer communication, and coordinating with internal teams.
Key Responsibilities
Process orders and update CRM systems.
Maintain accurate customer records and reports.
Coordinate shipping, RMA, and warranty requests.
Support after-sales customer satisfaction.
Prepare quotations and assist in sales administration.
Key Skills
Two or Three years of experience in sales administration, customer service, or office support.
Strong Microsoft Office skills, CRM and ERP experience is a plus.
Highly organised, detail oriented, and able to manage multiple priorities.....Read more...
We are looking for a Sales Account Administrator to support sales team. This role involves managing order processing, CRM updates, customer communication, and coordinating with internal teams.
Key Responsibilities
Process orders and update CRM systems.
Maintain accurate customer records and reports.
Coordinate shipping, RMA, and warranty requests.
Support after-sales customer satisfaction.
Prepare quotations and assist in sales administration.
Key Skills
Two or Three years of experience in sales administration, customer service, or office support.
Strong Microsoft Office skills, CRM and ERP experience is a plus.
Highly organised, detail oriented, and able to manage multiple priorities.....Read more...
Customer Service Planner Location:, Birkenhead, Wirral, CH41 1BP (free on-site parking)Salary: £26,000 p.a. (Pro rata for Part time/term time)Full Time: 8:30 to 5pm- 40hr per week.Part Time & ‘Part time/term time’ opportunities availableJob DescriptionWe are looking for somebody to join our planning department. Our planning team is based at our head office on the Wirral and is busier than ever booking appointments for our various project teams. Our call handlers use state-of-the-art equipment and software to ensure that our teams operate efficiently and deliver excellent customer service.This is a full-time role within Aqualogic, and we are looking to fill this position quickly. Early applications are encouraged as interviews will commence as soon as possible.Our office is located at Tower Quays with free on-site parking and is a 10-minute walk from Hamilton Square station, also on a main bus route.If you have experience working in a call centre and are looking to move your career forward, this could be the role for you.As water conservation becomes increasingly vital, the projects we work on are ever more essential.This is an exciting opportunity for someone with call centre experience who is looking for a more varied and dynamic role.We require someone with excellent communication skills who can clearly explain a technical service over the phone to people of all ages. Full training will be provided.You will need to be motivated, self-driven, and computer literate.The successful candidate must possess excellent communication skills and be committed to maintaining consistently high-quality standards.Responsibilities
Outbound: Contacting customers from a large database to make appointments, including explaining the service being offered, and clustering appointments by postcode.Inbound: Receiving customer calls to request a Water Efficiency audit.Scheduling appointments using our booking system.Liaising with engineers/technicians.Basic administration duties.
This list of duties is not exhaustive.Skills
Telephone call handling (essential)Basic office administrationMS Office (Word, Excel, Outlook) – EssentialDriving – Not essentialExcellent communication skills with the ability to explain technical services clearly to a wide range of people.
Experience
Handling inbound calls from members of the publicMaking outbound calls from a list of warm contactsExperience working in a busy office environmentAbility to work on own initiativeOutgoing personality and strong customer service skills
INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Customer Service CoordinatorLocation:, Birkenhead, Wirral, CH41 1BP (free on-site parking)Salary: £26,000 p.a. (Pro rata for Part time/term time)Full Time: 8:30 to 5pm- 40hr per week.Part Time & ‘Part time/term time’ opportunities availableJob DescriptionWe are looking for somebody to join our planning department. Our planning team is based at our head office on the Wirral and is busier than ever booking appointments for our various project teams. Our call handlers use state-of-the-art equipment and software to ensure that our teams operate efficiently and deliver excellent customer service.This is a full-time role within Aqualogic, and we are looking to fill this position quickly. Early applications are encouraged as interviews will commence as soon as possible.Our office is located at Tower Quays with free on-site parking and is a 10-minute walk from Hamilton Square station, also on a main bus route.If you have experience working in a call centre and are looking to move your career forward, this could be the role for you.As water conservation becomes increasingly vital, the projects we work on are ever more essential.This is an exciting opportunity for someone with call centre experience who is looking for a more varied and dynamic role.We require someone with excellent communication skills who can clearly explain a technical service over the phone to people of all ages. Full training will be provided.You will need to be motivated, self-driven, and computer literate.The successful candidate must possess excellent communication skills and be committed to maintaining consistently high-quality standards.Responsibilities
Outbound: Contacting customers from a large database to make appointments, including explaining the service being offered, and clustering appointments by postcode.Inbound: Receiving customer calls to request a Water Efficiency audit.Scheduling appointments using our booking system.Liaising with engineers/technicians.Basic administration duties.
This list of duties is not exhaustive.Skills
Telephone call handling (essential)Basic office administrationMS Office (Word, Excel, Outlook) – EssentialDriving – Not essentialExcellent communication skills with the ability to explain technical services clearly to a wide range of people.
Experience
Handling inbound calls from members of the publicMaking outbound calls from a list of warm contactsExperience working in a busy office environmentAbility to work on own initiativeOutgoing personality and strong customer service skills
INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
The Company:
Market leader in their field
Great opportunity to take this patch to the next level
International presence
Benefits of the Field Service & Maintenance Engineer
£25k-£30k basic
Car Allowance
Pension
Mobile
Laptop
23 days annual leave
The Role of the Field Service & Maintenance Engineer
The company supply a range of Cold Storage Solutions (Freezers, Refrigeration, Temp Controlled Transport box's, Incubators & Safety Cabinets).
40 hours per week - Monday-Friday.
This is a field-based maintenance engineer role maintaining and servicing their market-leading refrigeration and related lab equipment.
Most of this equipment is in academia, pharma, research & healthcare settings.
Equipment covered is Refrigeration from cold rooms to ice machines to cryogenic freezers, and vaccine/blood storage solutions, clean air - air purifiers, biological safety cabinets and laminar flow - CO2 incubators, incubators and ovens & centrifuges
You will be covering the whole of the UK, but most of your work will be in the Midlands and the South East. Some travel away from home for short periods is required.
Their service offering covers all makes and models, not just own brand.
In addition to planned calls, you will attend reactive calls.
There will also be times where you will need to go to head office or repair/refurnish equipment that will be resold.
You will also be expected to promote the full portfolio of products and service offerings when attending customer sites.
The company encourage input and any recommendations to the service department on changes for cost
Savings and performance improvements.
Coordinate with the customer care team to ensure effective planning, organisation and delivery of service call schedule.
Ensure accurate and timely completion of all required paperwork and reports using service software.
Adherence to health and safety practices and procedures.
The Ideal Person for the Field Service & Maintenance Engineer
Very much personality led
You will ideally have a minimum of 2-years’ maintenance experience
Alternatively, you may be a commercial refrigeration engineer (FGAS qualified), looking for a new and rewarding challenge
Will also consider good, qualified field service engineers with a desire to get into the medical sector
Ability to work under pressure
Technical and problem-solving skills
FGAS certified 2079/City and Guilds Refrigeration and Air Conditioning would be an advantage
Strong organization skills
Ability to build relationships with customers with the tact and diplomacy required to deal with customers in a stressful situation and provide confident assurance
Self-confidence and ability to work independently or as a member of a team
Knowledge of GLP, GMP and other practices and legislation relevant to product area e.g. MHRA, HTA guidelines
If you think the role of Field Service & Maintenance Engineer is for you, apply now!
Consultant: Rio Barclay
Email: riob@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...