We are a fast-growing tech business providing two innovative SaaS (Software-as-a-Service) products that help small businesses streamline their daily operations, save time, and grow efficiently.
We are looking for a proactive, tech-savvy problem solver to join our customer-facing support team as an apprentice. In this role, you will join our growing team of go-to experts for our platforms, assisting users with queries and guiding them through our software via phone, email, social media, and live chat.
What you'll be doing:
Provide expert, empathetic troubleshooting via live chat, email, phone, and our dedicated Facebook user communities
Maintain accurate records of customer interactions using the customer relationship management tools
Diagnose customer issues by investigating front-end software behaviour, replication steps, and escalating verified bugs to the engineering team
Write clear, helpful documentation, FAQs, and troubleshooting guides for both internal training and external customer self-service
Identify common user friction points and actively contribute ideas to improve our internal support processes as we scale
Training:Customer Service Practitioner Level 2.
The apprentice will have a monthly group training session (this could be in-person or online) and a monthly 1-1 training and review meeting with their Training Consultant. Training Outcome:We are a growing team that values shipping great work over sitting in endless meetings. We offer a clear, structured growth path during and after your apprenticeship, with opportunities to take ownership of support functions, transition into permanent support roles, or branch deeper into product development and technical pathways.Employer Description:We are a fast-growing tech business providing two innovative SaaS (Software-as-a-Service) products that help small businesses streamline their daily operations, save time, and grow efficiently.
Working Hours :Monday - Friday 8.30am - 5.00pm (40 hours per week plus lunch breaks), including time with our training provider.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Patience,Good level of written English.,Motivated,Reliable,Empathetic....Read more...
Business Support Manager40 hours per week Mon-FriSalary: £37.5K paBased at: Cambridge & Peterborough Service Centre (PE29)Job purpose:The Business Support Manager is responsible for overseeing business support functions across the contracts based at their dept, ensuring effective coordination of activity, reporting, and stakeholder engagement.The role supports operational delivery through capacity planning, performance monitoring, audit activity, and customer service oversight, while acting as the primary point of contact for the Commissioning Authority concerns or issues. The postholder will work as part of the Senior Management Team at Cambridge & Peterborough Service Centre.Key Responsibilities:Line Management
Provide direct line management to the Customer Service Team.Set objectives, monitor performance, and support development of direct reports.Ensure team structure and resource aligns with service requirements.
Capacity and Activity Management
Manage booking coordination for all activity for Field Service Engineer (FSE) rounds.Ensure capacity is effectively utilised and aligned with demand.Identify capacity risks and escalate where required.
Stakeholder Management
Act as the first point of contact for the Commissioning Authority.Maintain effective relationships with commissioners and stakeholders.Support responses to commissioner queries.
Reporting and Performance Monitoring
Coordinate monthly, quarterly, and annual reports.Collate and validate data.Monitor KPIs and escalate concerns.Manage people performance including absence, training, and engagement.
Audit, Compliance and Customer Service Quality
Conduct customer service audits and call listening.Identify improvement areas and ensure compliance.
Management Team Responsibilities
Contribute to management team planning and development.Provide insight for decision-making.Lead and support recruitment across the servicePromote compliance and continuous improvement.
Experience
Management or supervisory experiencePerformance monitoring and reportingContract or service delivery environmentAudit processes
Attributes
Detail-orientedAbility to prioritiseTeam collaborationProactive problem-solving
Skills and Knowledge:
Organisation and coordinationData analysisCapacity planning understandingCommunication and stakeholder engagement
Service user/other agency/public engagement and involvement:Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment.This job description shall not limit your role, you will also be expected to carry out any other duties that you manager feels are within your capabilities and skill set. The above may not cover everything involved in the position but indicates the size and scope of the role and may be subject to change as the role develops. INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Meet and greet patients into the practice with a warm and friendly manner
Monitoring the appointment book
Answering phone calls from patients
Direct patients to other healthcare professionals
General clerical tasks such as filing, scanning and photocopying
Training:Upon successful completion of the apprenticeship, you will gain a Customer Service Practitioner Standard. Completion of this apprenticeship will lead to eligibility to join the Institute of Customer Service as an Individual member at Professional level. On successful completion of Level 2, you can move on to study Level 3 apprenticeships, such as Customer Service Specialist and Business Administrator Apprenticeship.
Functional Skills English and Maths if required.
Training will take place at National Business College, based in the centre of Huddersfield. You will attend sessions on a day release basis, once every fortnight.Training Outcome:Progression onto a level 3 apprenticeship is a possibility for the right candidate upon completion.Employer Description:The Lindley Group Practice is a GP surgery based in Lindley, Huddersfield. Their mission statement is: ''To provide consistent, high quality, patient centred care".Working Hours :Monday to Friday, hours TBCSkills: Communication skills,Customer care skills,Team working,Non judgemental,Patience....Read more...
Service Engineer
Peterborough
£40,000 - £45,000 Basic + Optional Overtime + Industry Training + Split Workshop & Field Role + Job Security + Family Feel Culture + Company Van + Fuel Card + Pension + Holidays + Immediate Start
Are you a Service Engineer with an electrical and mechanical background looking to join a growing business where you'll be valued as more than just a number? This is a fantastic opportunity to join a close-knit engineering team where you'll receive ongoing training, enjoy excellent job security and work in a varied role split between the workshop and customer sites.
This well-established engineering business has built an excellent reputation for looking after both its customers and its employees. With a genuine family feel culture, low staff turnover and continued investment in its people, they're now looking to recruit a Service Engineer due to continued growth. You'll benefit from specialist training, a supportive management team and the opportunity to develop your technical skills while working in a role that offers variety and long-term stability.
Your Role As A Service Engineer Will Include:
Servicing, maintaining and repairing specialist engineering equipment.
Split between workshop-based repairs and field service visits to customer sites.
Electrical and mechanical fault finding, diagnostics and repairs.
Installing, commissioning and testing equipment when required.
Providing excellent customer service while building strong customer relationships.
The Successful Service Engineer Will Have:
Electrical and/or mechanical engineering experience.
Background within field service, maintenance, manufacturing, FMCG, workshop engineering or similar.
Experience fault finding on electrical and mechanical systems.
Full UK Driving Licence.
Commutable to Peterborough.
Please Apply Or Call Charlie Auburn On 0203 813 7949 For Immediate Consideration.
Keywords: Service Engineer, Field Service Engineer, Workshop Engineer, Mobile Engineer, Maintenance Engineer, Electrical Engineer, Mechanical Engineer, Electro-Mechanical Engineer, Multi-Skilled Engineer, Installation Engineer, Commissioning Engineer, Maintenance Technician, Electrical Maintenance Engineer, Mechanical Maintenance Engineer, Manufacturing Engineer, FMCG, Engineering, Peterborough, Cambridgeshire.....Read more...
My client, a well-established and successful manufacturing business, is looking to recruit an experienced Customer Services Account Manager to join their busy Customer Service/Internal Sales team.
This is an excellent opportunity for someone with a strong background in B2B customer service/account management, ideally gained within a manufacturing, engineering or technical environment.
Key responsibilities include:
- Managing a portfolio of customer accounts and building strong client relationships.
- Processing customer enquiries, quotations and purchase orders.
- Liaising with planning, production, engineering and sales teams to ensure on-time deliveries.
- Providing regular updates to customers regarding order progress and delivery schedules.
- Coordinating customer feedback, complaints and returns.
- Working with ERP/CRM systems to ensure accurate order processing.
- Supporting the Customer Services Manager and deputising when required.
The ideal candidate will have:
- Previous experience in a Customer Services Account Manager or Senior Customer Service role.
- Excellent communication and relationship-building skills.
- Experience working within a manufacturing, engineering or technical environment.
- Strong organisational skills and the ability to manage multiple priorities.
- Good IT skills, including Microsoft Excel and ERP/CRM systems.
- A proactive, customer-focused approach and excellent attention to detail.
If you're looking for your next opportunity with a reputable company where you can make a real difference, I'd love to hear from you.
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
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Field Service Engineer
County Kildare
€58,000 - €64,000 Basic + Optional Overtime + Industry Training + Local Patch + Job Security + Family Feel Culture + Company Van + Fuel Card + Pension + Holidays + Immediate Start
Are you a Field Service Engineer with an electrical and mechanical background looking to join a growing business where you'll be valued as more than just a number? This is an excellent opportunity to become part of a close-knit team that genuinely looks after its engineers, offering long-term stability, ongoing technical training and a local patch that provides an excellent work-life balance.
This expanding engineering company has built an outstanding reputation for delivering first-class service while maintaining a genuine family feel culture where employees are supported, recognised and invested in. Due to continued growth, they are looking for a Field Service Engineer to strengthen their service team. You'll receive specialist training, enjoy excellent job security and have the opportunity to develop your technical skills while working for a business that truly values its people.
Your Role As A Field Service Engineer Will Include:
Servicing, maintaining and repairing a range of packaging equipment.
Electrical and mechanical fault finding, diagnostics and repairs.
Covering a local customer patch across Leinster with minimal overnight stays.
Building strong customer relationships while delivering an exceptional level of service.
The Successful Field Service Engineer Will Have:
Electrical and/or mechanical engineering experience.
Background within field service, manufacturing, FMCG, commercial engineering, maintenance or similar.
Experience fault finding on electrical and mechanical systems.
Full clean driving licence.
Commutable to County Kildare.
Apply now or call Charlie Auburn on 0203 813 7949 for immediate consideration.
Keywords: Field Service Engineer, Service Engineer, Mobile Engineer, Maintenance Engineer, Electrical Engineer, Mechanical Engineer, Electro-Mechanical Engineer, Multi-Skilled Engineer, Installation Engineer, Commissioning Engineer, Maintenance Technician, Electrical Maintenance Engineer, Mechanical Maintenance Engineer, FMCG Engineer, Packaging Machinery, Manufacturing, County Kildare, Kildare, Naas, Newbridge, Maynooth, Leinster, Dublin, Ireland.....Read more...
Day to day role responsibilities will include:
Answer patient telephone queries
Process email, social media and live chat queries
Make accurate contemporaneous notes
Process customer refunds and returns and any shipping issues
Escalate clinical queries to our clinical team
Aid with improving marketing with our marketing from issues picked up from customers
Training:
The apprentice will be working towards the Customer Service Practitioner Level 2 Apprenticeship Standard
Delivered in the workplace via online training with Colchester Institute
Training Outcome:
Departmental lead roles for different income stream avenues in the business
Senior customer service positions in customer service department
Employer Description:SimplyMeds Online Pharmacy was started in 2015 as a family run business by two experienced healthcare professionals, that were looking to innovate to improve access to medicines. We have the aim to be the best provider of simple, reliable and affordable private healthcare online without compromising on patient care.
We are UK based (Essex) with UK prescribers, we do not outsource our prescribing.In fact our main prescriber is in house, one of our pharmacists.Working Hours :Monday to Friday, 9.00am - 5.00pm. With half an hour break (paid), can take a further half an hour break (unpaid).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Patience....Read more...
Welcome customers and provide friendly, professional service in the café and deli
Prepare and serve hot and cold drinks, including barista-style coffees
Take customer orders, operate the till and handle payments accurately
Serve food and ensure products are presented to a high standard
Maintain cleanliness in customer areas, displays and service stations
Assist with stock replenishment, deliveries and product merchandising
Learn and follow food hygiene, health and safety, and customer service procedures
Work as part of a team to create a welcoming experience for every customer
Training:
This programme is delivered mostly in the workplace, allowing you to build the skills needed by your employer
Skills days in college are offered to help you develop your theory and also to target specialist skills
Training Outcome:Full-time role within the business.Employer Description:Bromley’s of Cotswolds is a family-run café and deli celebrating the best local produce the Cotswolds has to offer. We serve award-winning coffee, fresh cakes, pastries and locally sourced food in a welcoming community space.Working Hours :5 days out of 7, to include weekends and bank holidays on a rota.
Opening hours: 8.30am - 4.30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Deliver excellent customer service, building relationships with engineers and site teams
Manage and organise engineering parts and machine components
Support the procurement and ordering of critical spares
Balance stock availability with cost control and efficiency
Maintain high standards through continuous improvement
Carry out key stores duties such as goods in, stock checks, and organisation
Training:Customer Service Specialist Level 3.
Blended approach to delivery which could include webinars, face-to-face, Skype, telephone and online learning.Training Outcome:On successful completion of the apprenticeship, there may be an opportunity to progress into other roles such as sales.Employer Description:DEXIS in the UK is represented by an interconnected network of established companies servicing a wide range of industry sectors with their engineering components, consumables, personal protective equipment, and related support services.
The largest of those being HAYLEY DEXIS with a history spanning five decades and over 50 branches across the UK. HAYLEY 247 DEXIS offering round the clock reactive, planned, and predictive maintenance services. To WMH TRANSMISSIONS DEXIS, specialising in linear bearing solutions and the latest collaborative robot technologies. Through to LAMOND & MURRAY DEXIS with a pedigree spanning over 100 years of gear manufacture. In all a partnership of interconnecting business that creates a unique product and service offer in the UK industrial supply sector.
The strategy of DEXIS in the UK is to focus on delivering value for customers, by continuing to facilitate innovation and product availability from leading manufacturers, empowering our people to drive forward unrivalled customer service, and retain the best people in the industry to deliver on our promises. Working Hours :Monday to Friday 8am to 5pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working....Read more...
Core-Asset Consulting is working with a leading financial services organisation to recruit a number of Customer Service Advisers. There are opportunities across two areas of the operation: administration and telephony. Both roles are focused on delivering a high standard of service and positive customer outcomes within a fast-paced operational environment. These are contract roles running until the end of May 2027 and based in the Gyle area of Edinburgh. Essential Skills • Previous experience in a customer service, administrative or operational environment. • Strong written and verbal communication skills. • Excellent attention to detail and the ability to process information accurately. Desirable Skills • Strong organisational skills, with the ability to prioritise workloads and manage multiple tasks. • Previous experience within financial services, particularly platforms, pensions or investments would be beneficial. • Good problem-solving skills and confidence investigating issues through to resolution. • A positive and collaborative approach, with the ability to work effectively within a team. • Good digital literacy and confidence using a variety of systems and applications. • A customer-focused mindset with a commitment to delivering excellent outcomes. • The ability to adapt to changing priorities within a fast-paced operational environment. Core Responsibilities • Process customer and adviser requests accurately and within agreed service levels. • Investigate and resolve customer and adviser queries, liaising with internal teams and stakeholders where required. • Maintain accurate customer records and update information in line with business procedures and regulatory requirements. • Act as a first point of contact for advisers and customers through telephony and digital support channels (telephony role). • Support outbound customer contact and complete customer requests. (telephony role) • Handle inbound customer and adviser queries once fully trained (telephony role). • Deliver excellent customer service and resolve issues efficiently.
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.....Read more...
Redline has been retained by a global leader in critical power and power generation solutions who are seeking a Field Service Engineer to join their expanding Service team.
Due to continued growth and increasing demand, our client is looking for a Field Service Engineer to carry out the servicing, repair, upgrading and commissioning of critical power systems across customer sites worldwide. This is an excellent opportunity to join an established engineering business working on highly technical equipment within mission-critical environments.
Responsibilities for this Field Service Engineer role based in Staffordshire:
Carry out the servicing, maintenance, repair and upgrading of critical power systems at customer sites across the UK and internationally, as well as within the Burton upon Trent service workshop.
Perform electrical inspection, fault finding and testing, including insulation resistance testing, live electrical load testing and recording electrical measurements.
Read and interpret electrical wiring diagrams to diagnose faults and ensure all associated wiring and protective devices comply with current electrical regulations.
Commission new critical power equipment on customer sites worldwide and provide technical support to customers remotely to resolve urgent breakdowns.
Produce detailed electronic service reports, assist with product development activities and support other departments with the testing of new production and rental equipment when required.
Key skills and experience required for this Field Service Engineer role based in Burton upon Trent:
NVQ Level 3 or equivalent in an electrical discipline.
18th Edition(BS7671) Electrical Wiring Regulations.
ECS Skills Card in an associated electrical discipline would be advantageous.
Experience carrying out electrical inspection, testing and fault finding on industrial electrical equipment.
Ability to read and understand electrical wiring diagrams.
Full UK driving licence and willingness to travel internationally as required.
Our client will also consider engineers who may not meet every requirement but are looking to develop their skills within a specialist critical power engineering environment.
Package:
£21.00 per hour (approximately £45,000 basic salary based on a 40-hour week)
Overtime paid at enhanced rates:
Weekdays: x1.5 after 8 hours (up to 14 hours), x2 thereafter
Saturdays: x1.5
Sundays: x2
22 days annual leave plus Bank Holidays (25 days less Christmas shutdown)
To apply for this Field Service Engineer – Critical Power Systems position, please send your CV to ndrain@redlinegroup.Com.....Read more...
Accounts / Billing Administrator
2 Month Contract | £140 per day | Inside IR35
Location: London E1 (Hybrid – 2 days office, 3 days home. First 2 weeks likely 3 days in the office.)
We're looking for an experienced Accounts/Billing Administrator to join a busy finance team on a 2-month contract. You'll be responsible for managing billing and invoicing processes, ensuring accuracy, maintaining data integrity, and supporting internal stakeholders across multiple departments.
Key Responsibilities
• Review and validate service orders before invoicing.
• Process customer invoices accurately and on time.
• Manage billing queues and ad-hoc invoicing.
• Raise credit notes and support customer billing queries.
• Support monthly audits and data integrity initiatives.
• Liaise with Finance, Service Delivery, Customer Service, Sales and IT.
• Identify process improvements and maintain compliance with European invoicing and tax requirements.
Skills & Experience
• 2+ years' experience in a finance or billing environment.
• Strong Microsoft Excel skills.
• Excellent attention to detail and analytical ability.
• Experience with Salesforce, Oracle Fusion, BOSS or telecoms billing systems is advantageous.
• Strong communication, organisation and time management skills.
• Ability to work in a fast-paced, deadline-driven environment.
If you're an organised Billing or Finance Administrator with strong Excel skills and a passion for accuracy, we'd love to hear from you.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
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As a Technical Engineering Apprentice, you will work alongside experienced mobile service engineers learning how to inspect, maintain, diagnose faults and repair crushing and screening equipment used throughout the UK. Your duties will include:
Assisting with servicing and maintenance of mobile plant machinery
Learning hydraulic, electrical and mechanical systems
Carrying out planned maintenance and inspections
Diagnosing faults using modern diagnostic equipment
Working safely around heavy machinery
Using tablets and digital job management systems
Reading technical manuals and engineering drawings
Travelling to customer sites with experienced engineers
Keeping accurate service records
Learning how to deliver excellent customer service
This is a practical role where around 90% of your time will be spent outdoors, either in our workshop or at customer sites working on heavy mobile equipment such as:
Powerscreen crushers
Powerscreen screeners
Mobile conveyors
Washing equipment
Material handling equipment
Every day is different and you'll develop valuable skills in mechanical, hydraulic, electrical and fault-finding disciplines.Training:You will attend Solihull College & University Centre (Woodlands Campus) once a week during term time. You will also be visited in your workplace by an Engineering Assessor every 6 to 8 weeks to pick up the work-based evidence and prepare you for the End Point AssessmentsTraining Outcome:On successful completion of the apprenticeship, you will have the opportunity to become a fully qualified Mobile Service Engineer with PowerX Equipment Ltd. Continued development may lead to Senior Engineer, Technical Specialist, Workshop Supervisor, Field Service Manager or Technical Support roles, with ongoing manufacturer training from leading equipment manufacturers including Powerscreen.Employer Description:PowerX Equipment Ltd is one of the UK's leading specialists in crushing, screening and recycling equipment. We supply, service and support some of the world's leading brands, including Powerscreen, working across quarrying, construction, demolition and recycling industries. We invest in developing our people and offer apprentices the opportunity to build a rewarding engineering career with industry-leading training.Working Hours :Monday to Friday 8:00am – 5:00pm
40 hours per week including apprenticeship training. Occasional early starts and travel to customer sites may be required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Technical Minded,Practical Approach,Positive Attitude,Reliable,Willingness to learn,Mechanical Interest,Safety Conscious,Self Motivated,Adaptable....Read more...
We're looking for a skilled and motivated Mobile Plant & Tool Fitter to join a high-performing Plant & Tool team. If you're passionate about machinery, enjoy solving technical problems, and want to be part of a business that's investing in its people and continuing to grow, this could be the opportunity you've been looking for.
As a Mobile Plant & Tool Fitter, you'll play a vital role in ensuring our fleet of diggers, dumpers, and hand tools are maintained to the highest standards and ready for hire. Working from your local depot, you'll carry out servicing, maintenance, inspections, and repairs both in the workshop and on customer sites, helping to keep equipment safe, reliable, and operating at peak performance.
This is a hands-on role offering variety, autonomy, and genuine opportunities for career progression.
The Role As a Mobile Plant & Tool Fitter, your responsibilities will include:
- Servicing, maintaining, and repairing a wide range of plant machinery and tool equipment.
- Diagnosing faults quickly and carrying out effective repairs in both depot workshops and at customer sites.
- Completing routine servicing, inspections, and preventative maintenance to minimise equipment downtime.
- Accurately completing service records, inspection reports, test certificates, and associated documentation.
- Ensuring all work is carried out safely and in line with company and customer Health & Safety procedures.
- Maintaining a clean, organised, and professional work vehicle and workspace.
- Supporting general workshop and depot operations when required.
- Delivering excellent customer service while representing the business professionally on site.
About You We're looking for someone who combines strong technical knowledge with a proactive and customer-focused approach.
You'll ideally have:
- Previous experience as a Plant Fitter, Mobile Fitter, Plant Mechanic, Agricultural Engineer, HGV Technician, or similar role with transferable mechanical skills.
- A recognised mechanical qualification or be time-served within the industry.
- Strong knowledge of heavy plant machinery, construction equipment, and small tools.
- Excellent fault-finding and diagnostic skills.
- The ability to work independently and manage your own workload effectively.
- A flexible, positive attitude with strong problem-solving abilities.
- Good attention to detail and a commitment to high-quality workmanship.
- Excellent communication and customer service skills.
- A full UK driving licence (essential).
What We Offer In return, you'll join a well-established and growing business that values its people and supports career development.
Benefits include:
- Competitive salary.
- Company service vehicle.
- Ongoing manufacturer and industry training.
- Genuine career progression opportunities.
- Generous holiday allowance.
- Life Assurance.
- Health & Wellbeing support.
- Pension scheme.
- A supportive team environment.
- The opportunity to work with modern, well-maintained equipment.
peter@holtautomotive.co.uk....Read more...
To start your career with NBe Brokers, you will be working as part of our Customer Service team. Day-to-day you will have the following focuses as you work to develop you skills:
Taking incoming calls from current customers
Assisting customers with insurance renewals or adjustments
Ensuring accurate maintenance of customer records
Reaching our to customers to follow up on any outstanding tasks
Provide appropriate, clear and honest advice
Work efficiently across departments to provide the most appropriate assistance for the customer
Work towards and complete your apprenticeship work in order to achieve your qualification
Training:Customer Service Practitioner Level 2.
All training will take place in the workplace with visits conducted by a subject specialist Skills Coach to support.Training Outcome:The right candidate will be able to stay with the company as a permanent member of staff following completion of the apprenticeship. Further opportunities may arise to move in to different departments and progress as the company grows.Employer Description:NBe was established with the focus on delivering the very best service to businesses for their insurance needs, by forging strong relationships with insurers and having experienced staff that are customer centric.NBe Brokers was set up by Shaun Hollins and Phil Warburton, who have had careers in the insurance industry spanning over 30 years working with some of the best insurers in the market.To ensure we can always offer tailored support, we have compiled a team of insurance professionals, that we have handpicked for their high service standards and insurance expertise.
Community is very close to our hearts, since we opened our office in Newcastle-Under-Lyme in 2022, we have been on a mission to become the destination for insurance services in Staffordshire and the UK. The local community have embraced us – and we are always looking for ways to return that support, from fundraising for local good causes, to participating in community activities.Working Hours :Typically, Monday to Friday, 9am to 5pmSkills: Communication skills,IT skills,Team working,Confident....Read more...
This is your opportunity to work within a professional dental practice while studying for your
Level 2 Customer Service Practitioner apprenticeship with Tempdent, alongside Dental Receptionist
specific training. You’ll develop the skills needed to provide excellent patient service and
support the smooth running of a busy dental practice.
Key duties may include:
Greeting patients and welcoming them into the practiceManaging appointment bookings and diary systemsHandling patient enquiries both in person and over the phoneProcessing payments and maintaining accurate patient recordsSupporting the dental team with administrative tasksEnsuring a positive patient experience from arrival to departureMaintaining confidentiality and professionalism at all timesTraining:Provided by Tempdent:
• Level 2 Customer Service Practitioner Apprenticeship
• Dental Receptionist specific training
• Functional Skills (if applicable)
• Flexible online delivery model
• Induction and regular progress supportTraining Outcome:Possibility of a full time role after the completion of the Apprenticeship and progression within the practice.Employer Description:This welcoming dental practice supports apprentices with ongoing training and opportunities for professional development within dental administration and practice management.Working Hours :Shift Pattern to be confirmedSkills: Administrative Skills,Attention to Detail,Customer Care Skills,Initative,IT Skills,Non judgemental,Organisational Skills,Problem Solving Skills,Teamworking,Communication Skills,Professionalism,Telephone Skills,Time Management....Read more...
7.5 Tonne Delivery Driver Bristol
Location: Bristol
Hours: 48 hours per week | 5 days out of 7 (rota basis)
Are you a reliable and customer-focused 7.5 Tonne Driver looking for your next opportunity? Our client, based in Bristol, is seeking a professional 7.5 Tonne Delivery Driver to join their busy home delivery team.
Working as part of a two-person crew, you'll be delivering furniture, electrical goods, appliances, and other household products directly to customers' homes. This is a physically active role that combines safe driving, teamwork, and excellent customer service.
The Role
As a 7.5 Tonne Delivery Driver, you will:
- Safely operate a 7.5-tonne vehicle in line with all road transport legislation.
- Complete daily vehicle safety checks and report any defects.
- Deliver goods to customers' homes safely, efficiently, and on time.
- Load and unload heavy and bulky items with your delivery partner.
- Complete delivery paperwork accurately and use delivery management systems.
- Provide outstanding customer service on every delivery.
- Keep your vehicle clean, safe, and roadworthy.
- Comply with Driver Hours regulations and Digital Tachograph requirements at all times.
What We're Looking ForEssential:
- Full UK Category C1 (7.5 Tonne) Driving Licence.
- Valid Driver CPC qualification.
- Digital Tachograph Card.
- Good knowledge of UK road transport regulations.
- Strong communication and customer service skills.
- Ability to carry out physically demanding work, including heavy lifting.
Desirable:
- Previous multi-drop or home delivery experience.
About YouYou'll be:
- Reliable, professional, and customer-focused.
- A strong team player with a positive attitude.
- Well organised with excellent time management skills.
- Committed to safety, quality, and delivering a great customer experience.
- Flexible to work weekends and varying shift patterns when required.
What's in It for You?
- 48 hours per week
- 5 days out of 7 on a rota basis
- Weekly bonus scheme
- Overtime opportunities
- Supportive team environment
- Ongoing training and development opportunities
If Interested Please contact me Via
Email : 0zzie@corusconsulantcy.com
Number: 0203 795 0094....Read more...
Customer & Platform Support:
Respond promptly and professionally to customers via eCommerce platforms, email and phone
Handle customer returns and shipment queries, liaising with couriers and the Returns department
Collaborate with Sales and Purchasing teams to resolve product-related queries
Work with the Ebay Specialist to ensure timely customer replacements, refunds and credit notes
Maintain positive platform feedback by delivering exceptional service and proactively addressing issues to prevent negative reviews
Provide online sales and merchandising support/cover including, but not limited to, raising orders, product reviews
Assist with new listing across all platforms, including product descriptions, specifications and images
Maintain and distribute report as required, including Complaints Logs, Returns, refunds and Credits Reports
Deliver high-quality customer service in line with agreed service standards, understanding and anticipating customer needs
Maintain up-to-date knowledge of the business, systems, products and processes
Purchasing Administration:
Support the Assistant Buyer and Purchasing team by raising timely, accurate purchase orders
Maintain the Config Planner and delivery schedules accurately and with agreed timescales
Coordinate BBTI orders with B2B customers, ensuring alignment with operational timelines
Assist with purchasing administration, reporting and data maintenance as required
Any other tasks deemed necessary to support business needs and/or provide cover for colleagues
Training:
One day study per week
Training Outcome:
Could lead to a permanent position for the right person
Employer Description:We’re a UK-based Technology Solutions Provider specialising in wireless devices and connected technology.Working Hours :Monday - Friday, 09:00 - 17:30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
An established and growing equipment hire business is looking for an experienced Small Tool Fitter to join its busy workshop team.
This is an excellent opportunity for someone with experience repairing and maintaining a wide range of small plant and tool hire equipment. You'll be responsible for ensuring all equipment is serviced, repaired and ready for hire, helping to deliver a first-class service to customers.
Key Responsibilities
- Service, repair and maintain a wide range of small tool and light plant equipment.
- Diagnose mechanical faults and carry out effective repairs.
- Complete routine servicing and preventative maintenance.
- Inspect equipment to ensure it meets safety and quality standards before hire.
- Attend occasional customer breakdowns and carry out on-site repairs when required.
- Keep accurate maintenance records and job documentation.
- Develop and maintain product knowledge across the equipment range.
- Follow all company health and safety procedures.
- Work closely with colleagues and provide excellent customer service.
What We're Looking ForWe're looking for someone who has:
- Previous experience as a Small Tool Fitter, Tool Hire Engineer, Workshop Engineer, Plant Fitter or similar.
- Experience repairing and maintaining small tools and light plant equipment.
- Strong fault-finding and diagnostic skills.
- Experience working on 2-stroke and 4-stroke petrol engines.
- Experience working on diesel-powered equipment.
- A proactive and reliable attitude with the ability to work independently.
- Good communication, literacy and numeracy skills.
- Basic computer skills.
- Excellent customer service skills.
- A full UK manual driving licence.
Equipment You May Have Worked OnExperience working on equipment such as:
- Breakers and demolition hammers
- Disc cutters and cut-off saws
- Plate compactors and rammers
- Generators
- Pressure washers
- Water pumps
- Cement mixers
- Lighting towers
- Floor preparation equipment
- Landscaping and gardening equipment
- Small diesel and petrol-powered machinery
What's on Offer
- Competitive salary depending on experience.
- Monday to Friday working hours.
- 25 days annual leave plus bank holidays.
- Additional annual leave after long service.
- Weekly pay.
- Company pension scheme.
- Group life assurance.
- Employee wellbeing programme.
- Employee referral scheme.
- Full company uniform provided.
- Employee discounts, including legal services.
- Ongoing training and opportunities for career progression.
If you're an experienced Small Tool Fitter looking to join a well-established equipment hire business with excellent long-term career prospects, we'd love to hear from you.
peter@holtautomotive.co.uk....Read more...
Maintenance PlumberLocation(s): Bournemouth and surrounding areas (Lymington, Fordingbridge, Ringwood)Salary: £30,000 – £35,000 (depending on experience & location) + attractive bonusContract Type: Full-Time (40 hours/week)Benefits: Company van, smartphone, tools, and uniform providedIntroductionAre you a qualified plumber looking for a fresh challenge? At Aqualogic we’re recruiting plumbers to join our award-winning team focused on sustainability. We deliver free water efficiency visits to households, helping reduce water usage, cut carbon, and save customers money.Aqualogic is the UK’s leading provider of water efficiency and demand management services.We work with many of the country’s major water utility companies, as well as a diverse and prestigious cross-sector client base. Our comprehensive range of services covers every aspect of water demand management, delivering tangible benefits for both our clients and their customers.Role OverviewYou’ll visit customers identified as high-water users to assess their plumbing fixtures, install water-saving devices, fix leaks and provide tailored advice to help them reduce water consumption. You’ll use our bespoke app to log data and explain your findings to customers in a professional and engaging manner.Why Join Us?
Guaranteed salary plus attractive bonus schemeWork on a nationally recognised, environmentally impactful programmeAll appointments scheduled for you—just focus on delivering excellent serviceCompany vehicle and equipment providedWe have a 96% customer satisfaction rating
Key Responsibilities
Conduct water efficiency visits in customer homesAssess and fit water-saving devices (e.g. taps, showers, toilets)Measure flow rates, check for leaks, and take meter readingsRecord data via the bespoke appEducate customers on sustainable water use and behavioural changesProvide high levels of customer service and feedback on service deliveryOccasional weekend work required
Requirements
City & Guilds Level 2 NVQ in Plumbing (essential)Full UK driving license (essential)GCSEs in Maths and EnglishNational Water Hygiene ‘Blue Card’ (preferred – training provided)Excellent communication and customer engagement skills
How to ApplyIf you're ready to use your skills to make a real environmental impact, apply today and join our journey to water sustainability. Plumber, Domestic Plumber, Water Efficiency Plumber, Maintenance Plumber, Service Plumber, Plumbing Engineer, Leak Detection, Water Hygiene, Customer Service, Field Service Engineer, Bournemouth Jobs, Ringwood Jobs, Lymington Jobs, Fordingbridge Jobs, Dorset Jobs INDHSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Domestic PlumberLocation(s): Bournemouth and surrounding areas (Lymington, Fordingbridge, Ringwood)Salary: £30,000 – £35,000 (depending on experience & location) + attractive bonusContract Type: Full-Time (40 hours/week)Benefits: Company van, smartphone, tools, and uniform providedLooking for a plumbing role with pre-booked appointments, a company van and the opportunity to earn bonus on top of your salary?Aqualogic is looking for qualified plumbers to join our water efficiency team across Mid and East Devon.You'll visit customers in their homes, identify leaks and inefficient fittings, carry out straightforward plumbing work and install water-saving products. All appointments are arranged for you, so you can focus on the job and providing a great service.You'll receive: £30,000 to £35,000 salary, attractive bonus, company van, smartphone, tools and uniform, plus full training in water efficiency.Aqualogic is the UK’s leading provider of water efficiency and demand management services.We work with many of the country’s major water utility companies, as well as a diverse and prestigious cross-sector client base. Our comprehensive range of services covers every aspect of water demand management, delivering tangible benefits for both our clients and their customers.Role OverviewYou’ll visit customers identified as high-water users to assess their plumbing fixtures, install water-saving devices, fix leaks and provide tailored advice to help them reduce water consumption. You’ll use our bespoke app to log data and explain your findings to customers in a professional and engaging manner.Why Join Us?
Guaranteed salary plus attractive bonus schemeWork on a nationally recognised, environmentally impactful programmeAll appointments scheduled for you—just focus on delivering excellent serviceCompany vehicle and equipment providedWe have a 96% customer satisfaction rating
Key Responsibilities
Conduct water efficiency visits in customer homesAssess and fit water-saving devices (e.g. taps, showers, toilets)Measure flow rates, check for leaks, and take meter readingsRecord data via the bespoke appEducate customers on sustainable water use and behavioural changesProvide high levels of customer service and feedback on service deliveryOccasional weekend work required
Requirements
City & Guilds Level 2 NVQ in Plumbing (essential)Full UK driving license (essential)GCSEs in Maths and EnglishNational Water Hygiene ‘Blue Card’ (preferred – training provided)Excellent communication and customer engagement skills
How to ApplyIf you're ready to use your skills to make a real environmental impact, apply today and join our journey to water sustainability. Plumber, Domestic Plumber, Water Efficiency Plumber, Maintenance Plumber, Service Plumber, Plumbing Engineer, Leak Detection, Water Hygiene, Customer Service, Field Service Engineer, Bournemouth Jobs, Ringwood Jobs, Lymington Jobs, Fordingbridge Jobs, Dorset Jobs INDHSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
PlumberLocation(s): Bournemouth and surrounding areas (Lymington, Fordingbridge, Ringwood)Salary: £30,000 – £35,000 (depending on experience & location) + attractive bonusContract Type: Full-Time (40 hours/week)Benefits: Company van, smartphone, tools, and uniform providedLooking for a plumbing role with pre-booked appointments, a company van and the opportunity to earn bonus on top of your salary?Aqualogic is looking for qualified plumbers to join our water efficiency team across Mid and East Devon.You'll visit customers in their homes, identify leaks and inefficient fittings, carry out straightforward plumbing work and install water-saving products. All appointments are arranged for you, so you can focus on the job and providing a great service.You'll receive: £30,000 to £35,000 salary, attractive bonus, company van, smartphone, tools and uniform, plus full training in water efficiency.Aqualogic is the UK’s leading provider of water efficiency and demand management services.We work with many of the country’s major water utility companies, as well as a diverse and prestigious cross-sector client base. Our comprehensive range of services covers every aspect of water demand management, delivering tangible benefits for both our clients and their customers.Role OverviewYou’ll visit customers identified as high-water users to assess their plumbing fixtures, install water-saving devices, fix leaks and provide tailored advice to help them reduce water consumption. You’ll use our bespoke app to log data and explain your findings to customers in a professional and engaging manner.Why Join Us?
Guaranteed salary plus attractive bonus schemeWork on a nationally recognised, environmentally impactful programmeAll appointments scheduled for you—just focus on delivering excellent serviceCompany vehicle and equipment providedWe have a 96% customer satisfaction rating
Key Responsibilities
Conduct water efficiency visits in customer homesAssess and fit water-saving devices (e.g. taps, showers, toilets)Measure flow rates, check for leaks, and take meter readingsRecord data via the bespoke appEducate customers on sustainable water use and behavioural changesProvide high levels of customer service and feedback on service deliveryOccasional weekend work required
Requirements
City & Guilds Level 2 NVQ in Plumbing (essential)Full UK driving license (essential)GCSEs in Maths and EnglishNational Water Hygiene ‘Blue Card’ (preferred – training provided)Excellent communication and customer engagement skills
How to ApplyIf you're ready to use your skills to make a real environmental impact, apply today and join our journey to water sustainability. Plumber, Domestic Plumber, Water Efficiency Plumber, Maintenance Plumber, Service Plumber, Plumbing Engineer, Leak Detection, Water Hygiene, Customer Service, Field Service Engineer, Bournemouth Jobs, Ringwood Jobs, Lymington Jobs, Fordingbridge Jobs, Dorset Jobs INDHSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Role and Responsibilities:
Install, service, repair and maintain food processing, packaging, slicing and baking equipment at customer sites.
Diagnose and resolve electrical, mechanical and network-related faults.
Provide excellent customer service, technical support and guidance on-site.
Build strong working relationships with customers, colleagues and subcontractors.
Record service work, repairs, parts used and equipment faults accurately.
Ensure all site issues and customer queries are logged and communicated effectively.
Manage van stock, tools, equipment and company vehicle to a high standard.
Attend customer sites across the Birmingham region, with occasional travel to the Milton Keynes head office.
Complete administrative tasks, reports and documentation accurately and on time.
Follow all Health & Safety, Quality Management and company procedures.
Attend training courses and achieve relevant engineering qualifications.
Support business growth by identifying service opportunities and assisting the Service Sales team.
Work to company KPIs and Service Level Agreements (SLAs).
Take part in overtime, out-of-hours work and overnight stays when required.
Carry out additional duties as requested by your line manager.
Training:The apprenticeship will be delivered over 4 years through a mix of college learning at James Watt College and workplace training at Geo Engineering. In Year 1, the apprentice will attend college for 3 days per week on a day release model. In Year 2, this reduces to 1 day per week in college on a day release model. In Year 3, the focus moves to workplace development, with the Skills Coach/Assessor visiting the workplace. In Year 4, the apprentice continues workplace development and completes end-point assessment.
Academic training will take place: James Watt College How often training will take place:
Year 1, 3 days per week in college on a day release model;Year 2, 1 day per week in college on a day release model;Year 3, workplace development with Skills Coach/Assessor visits;Year 4, workplace development and end-point assessment.Training Outcome:This apprenticeship provides an excellent opportunity for the right candidate to develop a long-term career within GEA. With the support of experienced engineers and ongoing training, successful candidates will have the opportunity to develop their technical skills, gain industry-recognised qualifications and progress within the business.
As experience and knowledge grow, there may be opportunities to progress into more advanced engineering roles, such as Senior Field Service Engineer, Technical Specialist or other engineering positions across the company or within other companies Employer Description:GEA is proud to serve customers around the world in the food, beverage, chemical, pharma, dairy processing, dairy farming and marine industries. Many of these sectors are experiencing tremendous growth given global trends and other socio-economic drivers – contributing to GEA’s solid performance. Our strategy for the coming years, Mission 30, is based on strengthening our position in these key industries by accelerating sustainable, profitable growth and making a positive impact.Working Hours :Monday to Friday, 8:00 AM to 4:30 PM, with a 30-minute unpaid lunch break.
Please note that there may also be occasions where you will be expected to work evenings, depending on business needs.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Adaptable and flexible,Willing and able to travel....Read more...
As Customer Service Administrator you will joining a small, busy service team. The role is based on site in Buckingham, is full time and permanent offering a salary of up to £26,000. Working for a highly successful business who have worked in the garage equipment sector for decades.
Purpose of the role:
Supporting the service team providing high levels of customer service, maintaining the database and administration.
Key Accountabilities of the Customer Service Administrator:
Be first point of contact for customers
Providing high levels of customer care over the phone and via email
Liaise with customers, resolving any queries quickly and efficiently
Generate system based quotes and invoices
Support with coordinating service administration
Contact customers to confirm proposed dates and obtain order numbers for scheduled work
Maintain database all customer records
Skills Required for the Service Administrator:
Confident customer services skills
Methodical approach used to managing a busy workload
Administration experience within an office environment
Solid IT skills including MS Office
Excellent communications skills
Organised approach to work, able to work on multiple tasks at the same time
High levels of accuracy and attention to detail
Adaptable in a changing environment
What’s in it for you?
A salary of up to £26,000
Monday to Thursday 8.30 am to 5.00 pm with an hour for lunch, Friday 8.30 – 4.30 with 30 min lunch
22 days hol +bank hols, increasing with service
Training, support and development
Working for a successful, established business
Private healthcare for you and your family after six month probation
....Read more...
Duties will include, but will not be limited to:
Greeting Customers and providing excellent customer service.
Assisting with bathroom design using computer-aided design (CAD) software.
Learn about bathroom products, brands and design trends.
Preparing quotations and customer orders.
Answering telephone and email enquiries.
Maintaining showroom displays to a high standard.
Booking appointments and supporting the design team.
Processing customer orders and supplier information.
Visting customers homes to carry out site surveys.
Developing product knowledge to confidently advise customers.
Working towards becoming an independent Bathroom Designer.
Training:
The successful candidate will work towards achieving their Apprenticeship Standard in Customer Service L2.
A dedicated work-based trainer will be assigned to the candidate to provide them with support and guidance throughout the course.
This is a predominantly work-based programme with College attendance required once a month. All learning will take place at the candidate's place of employment/College and within their contracted working hours.
Training Outcome:On successful completion of the apprenticeship, there is the opportunity to secure a permanent position as a Bathroom Designer & Customer Service Advisor. As experience and product knowledge develop, there will be opportunities to take on greater responsibility, manage customer projects and initial design through to completion and progress into a senior design and sales roles.Employer Description:Utopia Interiors is a premium kitchen, bedroom and bathroom showroom based in Newark.Working Hours :5 days per week, including Saturdays. Working hours are 9am - 5pm Monday – Friday and 9am-4pm on Saturdays.
The successful candidate will receive one fixed weekday off each week in addition to Sunday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Patience....Read more...
