Expeditors International are recruiting for an apprentice to join their branch in Manchester. The successful candidates will learn all aspects of freight forwarding whilst working towards a level 3 qualification. Duties include ensuring timely and accurate movement of freight and information, while providing exceptional customer service.
Major Duties and Responsibilities:
Air, Ocean, Trancson, Customs Brokerage roles:
Ensure smooth and timely freight process flow
Ensure accurate and timely data entry into our operational system
Track and Trace Files and reporting
Use both export and import dashboards timely
Ensure accurate and timely billing
Ensure delivery of freight and timely clearance when applicable
Interact with our customers in arranging their shipments, meeting customer service standards
Contribute to maintain good relationships and good customer service, with customers and suppliers
Meet compliance at all times to regulations internal and external in accordance with government regulations
Understand department process flow, and look for best practices to improve operational efficiency and productivity
Timely responses to emails and requests (internal and external)
Escalation of problems to Management when necessary
Training:
Level 3 International freight forwarding specialist Apprenticeship Standard qualification
On the job training delivered by the employer
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement the apprenticeships English and mathematics minimum requirement is Entry Level 3
Allocation of an apprenticeship delivery coach who will carry out regular training
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and developIdentify, track and support 6 hours off the job training activities
Quarterly formal progress review meetings, identifying learning achievements and next steps
Training Outcome:
Continued professional development, advancement to agent role and beyond.
Employer Description:Expeditors is a Fortune 500 global logistics company offering highly
optimised and customised supply chain solutions. We are a service
based company offering a highly flexible approach to supply chain
management. At the core of our cultural philosophy is a mission to
exceed customers’ expectations through excellence in our service.
We offer apprenticeships in International Trade and Logistics. Through
this apprenticeship you will gain a rounded understanding of the freight
forwarding industry setting you up for a long lasting career.Working Hours :Monday - Friday, 9.00am - 5.30pm. One hour lunch.Skills: Communication skills,Organisation skills,Customer care skills,Administrative skills,Team working,Proactive....Read more...
To achieve the service levels in accordance with your department’s targets
To take calls and respond to emails of customer queries as per KPI’s set by the department
To order consumables based on customer requirements, doing all necessary checks
Monitor and order stock based on business and customer requirements
Schedule technician service tickets based on SLA, skill sets and area
To reconcile purchase orders and invoices, ensuring correct payments are actioned
To keep all database systems updated and correct, ensuring that customers are charged correctly for services provided
To complete all administrative and lease filing and scanning to Live-drive
To provide administrative support and guidance to XBM staff and customers
To maintain both Vantage and Live-drive databases as directed by the company standard
To be involved in XBM projects as and when requested
To support the Lease team in adding contracts to Vantage and contract checking, ensuring customers are being charged correctly
To assist in the monthly billing process as and when required
To support the Directors and the senior management team in ensuring the company core values are implemented at all times
Training:You will be completing your Level 3 Business Admin Apprenticeship with Woodspeen Training. All training will be delivered through remote delivery into the workplace. Training Outcome:For the right person there is opportunity to progress on to higher level qualifications and secure full-time employment. Employer Description:The XBM family of businesses are some of the fastest growing digital technology and managed print companies in the UK, with sales and services teams working from Glasgow, Newcastle, Leeds, Manchester, Birmingham, and London. Our Head office and National Service Centre are in Leeds, West Yorkshire, and our Southern Regional Service Hub is in Aston, Birmingham.
Early Growth
Led by a management team with over 30 years of experience in business technologies, XBM was incorporated in 2008 and based in Wakefield, West Yorkshire. With growth came the need for more space and the business moved to Morley, on the outskirts of Leeds, West Yorkshire.
XBM grew rapidly, first opening a regional office in Newcastle and then, in 2018, expanding to the West Midlands, buying an office and later a service centre in Aston, Birmingham, with help from the Nat West Bank.Working Hours :Monday to Friday and shifts will be discussed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative....Read more...
As an Autocare Apprentice, you will carry out a range of services and repairs to cars and light goods vehicles.
Throughout the duration of your apprenticeship, you will gain an excellent knowledge of technical, retail, and customer service skills, setting you up for a rewarding career in the automotive industry.
What will you be doing?
You will work alongside a qualified technician/mentor to develop the following skills and knowledge:
Inspection, removal, and repair of tyres, exhausts, shock absorbers, brakes, filters, and batteries
Ensure a Digital Vehicle Health Check is completed for all customer vehicles
Vehicle safety inspections and routine maintenance to keep cars in top condition
Customer service: Interacting with customers, explaining repairs, and delivering a high level of service to colleagues and clients
Diagnostic equipment: Identifying vehicle problems and using diagnostic tools to pinpoint issues
Health and safety: Maintaining high safety standards within the workshop, ensuring compliance with regulations
What will you learn?
Technical skills in vehicle diagnostics and repair, with hands-on experience working on a variety of vehicles
Customer service skills through direct interaction with customers, including how to communicate effectively and handle queries
Diagnostic equipment usage and maintenance best practices to identify and address vehicle issues efficiently
Training:This is an Autocare Technician Apprenticeship programme, delivered by Remit Group.Awarding Body: Institute of the Motor Industry (IMI).
Training is delivered in the workplace and on block release at the Remit Automotive Academy in Derby. This means you will be required to stay in a hotel for 12 separate weeks (Mon – Fri) over the duration of the programme. All associated costs for training are met by the employer and there will be no cost to you.
You will also be assigned a dedicated Development Coach who will visit you every 4-6 weeks either in the workplace or remotely via Microsoft Teams, giving 1-2-1 advice and guidance to help you achieve the following IMI qualifications:
• Autocare Technician Level 2Training Outcome:Upon successful completion of the apprenticeship, you will achieve an industry-recognized qualification, setting you on the path to becoming a fully qualified Autocare Technician. Following this, ATS Euromaster is committed to your continued development, offering ongoing training and career advancement opportunities to help you excel in your role and expand your skills and experience.Employer Description:At ATS Euromaster you’ll find everything you need to keep your car in peak, roadworthy condition including services, tyres and checks. This is all backed up by our team of highly-skilled technicians who are on-hand to provide you reliable advice, an unbiased service and a competitive price. ATS Euromaster has been around since 1965 and in that time we’ve tirelessly committed ourselves to providing you with a service that is second-to-none.Working Hours :Monday to Friday 8:30 - 4:30Skills: Analytical skills,Mechanically minded,Organisation skills,Passionate,Problem solving skills....Read more...
As an Autocare Apprentice, you will carry out a range of services and repairs to cars and light goods vehicles. Throughout the duration of your apprenticeship, you will gain an excellent knowledge of technical, retail, and customer service skills, setting you up for a rewarding career in the automotive industry.What will you be doing?
You will work alongside a qualified technician/mentor to develop the following skills and knowledge:
Inspection, removal, and repair of tyres, exhausts, shock absorbers, brakes, filters, and batteries
Ensure a Digital Vehicle Health Check is completed for all customer vehicles
Vehicle safety inspections and routine maintenance to keep cars in top condition
Customer service: Interacting with customers, explaining repairs, and delivering a high level of service to colleagues and clients
Diagnostic equipment: Identifying vehicle problems and using diagnostic tools to pinpoint issues
Health and safety: Maintaining high safety standards within the workshop, ensuring compliance with regulations
What will you learn?
Technical skills in vehicle diagnostics and repair, with hands-on experience working on a variety of vehicles
Customer service skills through direct interaction with customers, including how to communicate effectively and handle queries
Diagnostic equipment usage and maintenance best practices to identify and address vehicle issues efficiently
#INDAUTOTraining:This is an Autocare Technician Apprenticeship programme, delivered by Remit Group.Awarding Body: Institute of the Motor Industry (IMI)Training is delivered in the workplace and on block release at the Remit Automotive Academy in Derby. This means you will be required to stay in a hotel for 12 separate weeks (Mon – Fri) over the duration of the programme. All associated costs for training are met by the employer and there will be no cost to you. You will also be assigned a dedicated Development Coach who will visit you every 4-6 weeks either in the workplace or remotely via Microsoft Teams, giving 1-2-1 advice and guidance to help you achieve the following IMI qualifications:
Autocare Technician Level 2
Training Outcome:Upon successful completion of the apprenticeship, you will achieve an industry-recognised qualification, setting you on the path to becoming a fully qualified Autocare Technician. Following this, ATS Euromaster is committed to your continued development, offering ongoing training and career advancement opportunities to help you excel in your role and expand your skills and experience.Employer Description:At ATS Euromaster you’ll find everything you need to keep your car in peak, roadworthy condition including services, tyres and checks. This is all backed up by our team of highly-skilled technicians who are on-hand to provide you reliable advice, an unbiased service and a competitive price. ATS Euromaster has been around since 1965 and in that time we’ve tirelessly committed ourselves to providing you with a service that is second-to-none.Working Hours :Monday to Friday, 8:30am - 4:30pm.Skills: Enthusiasm to learn,Mechanically minded....Read more...
As an Autocare Apprentice, you will carry out a range of services and repairs to cars and light goods vehicles. Throughout the duration of your apprenticeship, you will gain an excellent knowledge of technical, retail, and customer service skills, setting you up for a rewarding career in the automotive industry.
What will you be doing?
You will work alongside a qualified technician/mentor to develop the following skills and knowledge:
Inspection, removal, and repair of tyres, exhausts, shock absorbers, brakes, filters, and batteries
Ensure a Digital Vehicle Health Check is completed for all customer vehicles
Vehicle safety inspections and routine maintenance to keep cars in top condition
Customer service: Interacting with customers, explaining repairs, and delivering a high level of service to colleagues and clients
Diagnostic equipment: Identifying vehicle problems and using diagnostic tools to pinpoint issues
Health and safety: Maintaining high safety standards within the workshop, ensuring compliance with regulations
What will you learn?
Technical skills in vehicle diagnostics and repair, with hands-on experience working on a variety of vehicles
Customer service skills through direct interaction with customers, including how to communicate effectively and handle queries
Diagnostic equipment usage and maintenance best practices to identify and address vehicle issues efficiently
Training:This is an Autocare Technician Apprenticeship programme, delivered by Remit Group.
Awarding Body: Institute of the Motor Industry (IMI).
Training is delivered in the workplace and on block release at the Remit Automotive Academy in Derby. This means you will be required to stay in a hotel for 12 separate weeks (Mon – Fri) over the duration of the programme. All associated costs for training are met by the employer and there will be no cost to you.
You will also be assigned a dedicated Development Coach who will visit you every 4-6 weeks either in the workplace or remotely via Microsoft Teams, giving 1-2-1 advice and guidance to help you achieve the following IMI qualifications:
Autocare Technician Level 2
Training Outcome:Upon successful completion of the apprenticeship, you will achieve an industry-recognised qualification, setting you on the path to becoming a fully qualified Autocare Technician. Following this, ATS Euromaster is committed to your continued development, offering ongoing training and career advancement opportunities to help you excel in your role and expand your skills and experience.Employer Description:At ATS Euromaster you’ll find everything you need to keep your car in peak, roadworthy condition including services, tyres and checks. This is all backed up by our team of highly-skilled technicians who are on-hand to provide you reliable advice, an unbiased service and a competitive price. ATS Euromaster has been around since 1965 and in that time we’ve tirelessly committed ourselves to providing you with a service that is second-to-none.Working Hours :Monday to Friday 8:30am - 4:30pmSkills: Enthusiasm to learn,Mechanically minded....Read more...
As an Autocare Apprentice, you will carry out a range of services and repairs to cars and light goods vehicles. Throughout the duration of your apprenticeship, you will gain an excellent knowledge of technical, retail, and customer service skills, setting you up for a rewarding career in the automotive industry.What will you be doing?• You will work alongside a qualified technician/mentor to develop the following skills and knowledge• Inspection, removal, and repair of tyres, exhausts, shock absorbers, brakes, filters, and batteries• Ensure a Digital Vehicle Health Check is completed for all customer vehicles• Vehicle safety inspections and routine maintenance to keep cars in top condition• Customer service: Interacting with customers, explaining repairs, and delivering a high level of service to colleagues and clients• Diagnostic equipment: Identifying vehicle problems and using diagnostic tools to pinpoint issues• Health and safety: Maintaining high safety standards within the workshop, ensuring compliance with regulationsWhat will you learn?• Technical skills in vehicle diagnostics and repair, with hands-on experience working on a variety of vehicles• Customer service skills through direct interaction with customers, including how to communicate effectively and handle queries• Diagnostic equipment usage and maintenance best practices to identify and address vehicle issues efficientlyTraining:This is an Autocare Technician Apprenticeship programme, delivered by Remit Group.Awarding Body: Institute of the Motor Industry (IMI)Training is delivered in the workplace and on block release at the Remit Automotive Academy in Derby. This means you will be required to stay in a hotel for 12 separate weeks (Mon – Fri) over the duration of the programme. All associated costs for training are met by the employer and there will be no cost to you. You will also be assigned a dedicated Development Coach who will visit you every 4-6 weeks either in the workplace or remotely via Microsoft Teams, giving 1-2-1 advice and guidance to help you achieve the following IMI qualifications: • Autocare Technician Level 2Training Outcome:Upon successful completion of the apprenticeship, you will achieve an industry-recognized qualification, setting you on the path to becoming a fully qualified Autocare Technician. Following this, ATS Euromaster is committed to your continued development, offering ongoing training and career advancement opportunities to help you excel in your role and expand your skills and experience.Employer Description:At ATS Euromaster you’ll find everything you need to keep your car in peak, roadworthy condition including services, tyres and checks. This is all backed up by our team of highly-skilled technicians who are on-hand to provide you reliable advice, an unbiased service and a competitive price. ATS Euromaster has been around since 1965 and in that time we’ve tirelessly committed ourselves to providing you with a service that is second-to-none.Working Hours :Monday to Friday 8:30 am - 4:30 pm.Skills: Enthusiasm to learn,Mechanically minded....Read more...
As an Autocare Apprentice, you will carry out a range of services and repairs to cars and light goods vehicles. Throughout the duration of your apprenticeship, you will gain an excellent knowledge of technical, retail, and customer service skills, setting you up for a rewarding career in the automotive industry.What will you be doing?
You will work alongside a qualified technician/mentor to develop the following skills and knowledge:
Inspection, removal, and repair of tyres, exhausts, shock absorbers, brakes, filters, and batteries
Ensure a Digital Vehicle Health Check is completed for all customer vehicles
Vehicle safety inspections and routine maintenance to keep cars in top condition
Customer service: Interacting with customers, explaining repairs, and delivering a high level of service to colleagues and clients
Diagnostic equipment: Identifying vehicle problems and using diagnostic tools to pinpoint issues
Health and safety: Maintaining high safety standards within the workshop, ensuring compliance with regulations
What will you learn?
Technical skills in vehicle diagnostics and repair, with hands-on experience working on a variety of vehicles
Customer service skills through direct interaction with customers, including how to communicate effectively and handle queries
Diagnostic equipment usage and maintenance best practices to identify and address vehicle issues efficiently
#INDAUTOTraining:This is an Autocare Technician Apprenticeship programme, delivered by Remit Group.Awarding Body: Institute of the Motor Industry (IMI)Training is delivered in the workplace and on block release at the Remit Automotive Academy in Derby. This means you will be required to stay in a hotel for 12 separate weeks (Mon – Fri) over the duration of the programme. All associated costs for training are met by the employer and there will be no cost to you. You will also be assigned a dedicated Development Coach who will visit you every 4-6 weeks either in the workplace or remotely via Microsoft Teams, giving 1-2-1 advice and guidance to help you achieve the following IMI qualifications:
Autocare Technician Level 2
Training Outcome:Upon successful completion of the apprenticeship, you will achieve an industry-recognised qualification, setting you on the path to becoming a fully qualified Autocare Technician. Following this, ATS Euromaster is committed to your continued development, offering ongoing training and career advancement opportunities to help you excel in your role and expand your skills and experience.Employer Description:At ATS Euromaster you’ll find everything you need to keep your car in peak, roadworthy condition including services, tyres and checks. This is all backed up by our team of highly-skilled technicians who are on-hand to provide you reliable advice, an unbiased service and a competitive price. ATS Euromaster has been around since 1965 and in that time we’ve tirelessly committed ourselves to providing you with a service that is second-to-none.Working Hours :Monday to Friday, 8:30am - 4:30pm.Skills: Administrative skills,Mechanically minded,Passion for mechanics,Passionate,Problem-solving skills....Read more...
As an Autocare Apprentice, you will carry out a range of services and repairs to cars and light goods vehicles. Throughout the duration of your apprenticeship, you will gain an excellent knowledge of technical, retail, and customer service skills, setting you up for a rewarding career in the automotive industry.What will you be doing?• You will work alongside a qualified technician/mentor to develop the following skills and knowledge:• Inspection, removal, and repair of tyres, exhausts, shock absorbers, brakes, filters, and batteries• Ensure a Digital Vehicle Health Check is completed for all customer vehicles• Vehicle safety inspections and routine maintenance to keep cars in top condition• Customer service: Interacting with customers, explaining repairs, and delivering a high level of service to colleagues and clients• Diagnostic equipment: Identifying vehicle problems and using diagnostic tools to pinpoint issues• Health and safety: Maintaining high safety standards within the workshop, ensuring compliance with regulationsWhat will you learn?• Technical skills in vehicle diagnostics and repair, with hands-on experience working on a variety of vehicles• Customer service skills through direct interaction with customers, including how to communicate effectively and handle queries• Diagnostic equipment usage and maintenance best practices to identify and address vehicle issues efficientlyTraining:This is an Autocare Technician Apprenticeship programme, delivered by Remit Group.Awarding Body: Institute of the Motor Industry (IMI)Training is delivered in the workplace and on block release at the Remit Automotive Academy in Derby. This means you will be required to stay in a hotel for 12 separate weeks (Mon – Fri) over the duration of the programme. All associated costs for training are met by the employer and there will be no cost to you. You will also be assigned a dedicated Development Coach who will visit you every 4-6 weeks either in the workplace or remotely via Microsoft Teams, giving 1-2-1 advice and guidance to help you achieve the following IMI qualifications: • Autocare Technician Level 2Training Outcome:Upon successful completion of the apprenticeship, you will achieve an industry-recognized qualification, setting you on the path to becoming a fully qualified Autocare Technician. Following this, ATS Euromaster is committed to your continued development, offering ongoing training and career advancement opportunities to help you excel in your role and expand your skills and experience.Employer Description:At ATS Euromaster you’ll find everything you need to keep your car in peak, roadworthy condition including services, tyres and checks. This is all backed up by our team of highly-skilled technicians who are on-hand to provide you reliable advice, an unbiased service and a competitive price. ATS Euromaster has been around since 1965 and in that time we’ve tirelessly committed ourselves to providing you with a service that is second-to-none.Working Hours :Monday to Friday 8:30 - 4:30Skills: Enthusiasm to learn,Mechanically minded....Read more...
As an Autocare Apprentice, you will carry out a range of services and repairs to cars and light goods vehicles. Throughout the duration of your apprenticeship, you will gain an excellent knowledge of technical, retail, and customer service skills, setting you up for a rewarding career in the automotive industry.
What will you be doing?
You will work alongside a qualified technician/mentor to develop the following skills and knowledge:
Inspection, removal, and repair of tyres, exhausts, shock absorbers, brakes, filters, and batteries
Ensure a Digital Vehicle Health Check is completed for all customer vehicles
Vehicle safety inspections and routine maintenance to keep cars in top condition
Customer service: Interacting with customers, explaining repairs, and delivering a high level of service to colleagues and clients
Diagnostic equipment: Identifying vehicle problems and using diagnostic tools to pinpoint issues
Health and safety: Maintaining high safety standards within the workshop, ensuring compliance with regulations
What will you learn?
Technical skills in vehicle diagnostics and repair, with hands-on experience working on a variety of vehicles
Customer service skills through direct interaction with customers, including how to communicate effectively and handle queries
Diagnostic equipment usage and maintenance best practices to identify and address vehicle issues efficiently
#INDAUTOTraining:This is an Autocare Technician Apprenticeship programme, delivered by Remit Group.
Awarding Body: Institute of the Motor Industry (IMI).
Training is delivered in the workplace and on block release at the Remit Automotive Academy in Derby. This means you will be required to stay in a hotel for 12 separate weeks (Mon – Fri) over the duration of the programme. All associated costs for training are met by the employer and there will be no cost to you.
You will also be assigned a dedicated Development Coach who will visit you every 4-6 weeks either in the workplace or remotely via Microsoft Teams, giving 1-2-1 advice and guidance to help you achieve the following IMI qualifications:
Autocare Technician Level 2
Training Outcome:Upon successful completion of the apprenticeship, you will achieve an industry-recognised qualification, setting you on the path to becoming a fully qualified Autocare Technician. Following this, ATS Euromaster is committed to your continued development, offering ongoing training and career advancement opportunities to help you excel in your role and expand your skills and experience.Employer Description:At ATS Euromaster you’ll find everything you need to keep your car in peak, roadworthy condition including services, tyres and checks. This is all backed up by our team of highly-skilled technicians who are on-hand to provide you reliable advice, an unbiased service and a competitive price. ATS Euromaster has been around since 1965 and in that time we’ve tirelessly committed ourselves to providing you with a service that is second-to-none.Working Hours :Monday to Friday 8:30am - 4:30pmSkills: Enthusiasm to learn,Mechanically minded....Read more...
As an Autocare Apprentice, you will carry out a range of services and repairs to cars and light goods vehicles. Throughout the duration of your apprenticeship, you will gain an excellent knowledge of technical, retail, and customer service skills, setting you up for a rewarding career in the automotive industry.What will you be doing?You will work alongside a qualified technician/mentor to develop the following skills and knowledge:
Inspection, removal, and repair of tyres, exhausts, shock absorbers, brakes, filters, and batteries
Ensure a Digital Vehicle Health Check is completed for all customer vehicles
Vehicle safety inspections and routine maintenance to keep cars in top condition
Customer service: Interacting with customers, explaining repairs, and delivering a high level of service to colleagues and clients
Diagnostic equipment: Identifying vehicle problems and using diagnostic tools to pinpoint issues
Health and safety: Maintaining high safety standards within the workshop, ensuring compliance with regulations
What will you learn?
Technical skills in vehicle diagnostics and repair, with hands-on experience working on a variety of vehicles
Customer service skills through direct interaction with customers, including how to communicate effectively and handle queries
Diagnostic equipment usage and maintenance best practices to identify and address vehicle issues efficiently
Training:This is an Autocare Technician Apprenticeship programme, delivered by Remit Group.Awarding Body: Institute of the Motor Industry (IMI)Training is delivered in the workplace and on block release at the Remit Automotive Academy in Derby. This means you will be required to stay in a hotel for 12 separate weeks (Mon – Fri) over the duration of the programme. All associated costs for training are met by the employer and there will be no cost to you. You will also be assigned a dedicated Development Coach who will visit you every 4-6 weeks either in the workplace or remotely via Microsoft Teams, giving 1-2-1 advice and guidance to help you achieve the following IMI qualifications:
Autocare Technician Level 2 Apprenticeship Standard
Training Outcome:
Upon successful completion of the apprenticeship, you will achieve an industry-recognised qualification, setting you on the path to becoming a fully qualified Autocare Technician
Following this, ATS Euromaster is committed to your continued development, offering ongoing training and career advancement opportunities to help you excel in your role and expand your skills and experience
Employer Description:At ATS Euromaster you’ll find everything you need to keep your car in peak, roadworthy condition including services, tyres and checks. This is all backed up by our team of highly-skilled technicians who are on-hand to provide you reliable advice, an unbiased service and a competitive price. ATS Euromaster has been around since 1965 and in that time we’ve tirelessly committed ourselves to providing you with a service that is second-to-none.Working Hours :Monday - Friday, 8.30am - 4.30pmSkills: Communication skills,Mechanically minded,Practical hands-on ability,Problem solving skills....Read more...
As an Autocare Apprentice, you will carry out a range of services and repairs to cars and light goods vehicles. Throughout the duration of your apprenticeship, you will gain an excellent knowledge of technical, retail, and customer service skills, setting you up for a rewarding career in the automotive industry.What will you be doing?
You will work alongside a qualified technician/mentor to develop the following skills and knowledge:
Inspection, removal, and repair of tyres, exhausts, shock absorbers, brakes, filters, and batteries
Ensure a Digital Vehicle Health Check is completed for all customer vehicles
Vehicle safety inspections and routine maintenance to keep cars in top condition
Customer service: Interacting with customers, explaining repairs, and delivering a high level of service to colleagues and clients
Diagnostic equipment: Identifying vehicle problems and using diagnostic tools to pinpoint issues
Health and safety: Maintaining high safety standards within the workshop, ensuring compliance with regulations
What will you learn?
Technical skills in vehicle diagnostics and repair, with hands-on experience working on a variety of vehicles
Customer service skills through direct interaction with customers, including how to communicate effectively and handle queries
Diagnostic equipment usage and maintenance best practices to identify and address vehicle issues efficiently
#INDAUTOTraining:This is an Autocare Technician Apprenticeship programme, delivered by Remit Group.Awarding Body: Institute of the Motor Industry (IMI)Training is delivered in the workplace and on block release at the Remit Automotive Academy in Derby. This means you will be required to stay in a hotel for 12 separate weeks (Mon – Fri) over the duration of the programme. All associated costs for training are met by the employer and there will be no cost to you. You will also be assigned a dedicated Development Coach who will visit you every 4-6 weeks either in the workplace or remotely via Microsoft Teams, giving 1-2-1 advice and guidance to help you achieve the following IMI qualifications:
Autocare Technician Level 2
Training Outcome:Upon successful completion of the apprenticeship, you will achieve an industry-recognised qualification, setting you on the path to becoming a fully qualified Autocare Technician. Following this, ATS Euromaster is committed to your continued development, offering ongoing training and career advancement opportunities to help you excel in your role and expand your skills and experience.Employer Description:At ATS Euromaster you’ll find everything you need to keep your car in peak, roadworthy condition including services, tyres and checks. This is all backed up by our team of highly-skilled technicians who are on-hand to provide you reliable advice, an unbiased service and a competitive price. ATS Euromaster has been around since 1965 and in that time we’ve tirelessly committed ourselves to providing you with a service that is second-to-none.Working Hours :Monday to Friday, 8:30am - 4:30pm.Skills: Communication skills,Enthusiasm to learn,Motivated,Passion for mechanics....Read more...
As an Autocare Apprentice, you will carry out a range of services and repairs to cars and light goods vehicles. Throughout the duration of your apprenticeship, you will gain an excellent knowledge of technical, retail, and customer service skills, setting you up for a rewarding career in the automotive industry.What will you be doing?
You will work alongside a qualified technician/mentor to develop the following skills and knowledge:
Inspection, removal, and repair of tyres, exhausts, shock absorbers, brakes, filters, and batteries
Ensure a Digital Vehicle Health Check is completed for all customer vehicles
Vehicle safety inspections and routine maintenance to keep cars in top condition
Customer service: Interacting with customers, explaining repairs, and delivering a high level of service to colleagues and clients
Diagnostic equipment: Identifying vehicle problems and using diagnostic tools to pinpoint issues
Health and safety: Maintaining high safety standards within the workshop, ensuring compliance with regulations
What will you learn?
Technical skills in vehicle diagnostics and repair, with hands-on experience working on a variety of vehicles
Customer service skills through direct interaction with customers, including how to communicate effectively and handle queries
Diagnostic equipment usage and maintenance best practices to identify and address vehicle issues efficiently
#INDAUTOTraining:This is an Autocare Technician Apprenticeship programme, delivered by Remit Group.Awarding Body: Institute of the Motor Industry (IMI)Training is delivered in the workplace and on block release at the Remit Automotive Academy in Derby. This means you will be required to stay in a hotel for 12 separate weeks (Mon – Fri) over the duration of the programme. All associated costs for training are met by the employer and there will be no cost to you. You will also be assigned a dedicated Development Coach who will visit you every 4-6 weeks either in the workplace or remotely via Microsoft Teams, giving 1-2-1 advice and guidance to help you achieve the following IMI qualifications:
Autocare Technician Level 2
Training Outcome:Upon successful completion of the apprenticeship, you will achieve an industry-recognised qualification, setting you on the path to becoming a fully qualified Autocare Technician. Following this, ATS Euromaster is committed to your continued development, offering ongoing training and career advancement opportunities to help you excel in your role and expand your skills and experience.Employer Description:At ATS Euromaster you’ll find everything you need to keep your car in peak, roadworthy condition including services, tyres and checks. This is all backed up by our team of highly-skilled technicians who are on-hand to provide you reliable advice, an unbiased service and a competitive price. ATS Euromaster has been around since 1965 and in that time we’ve tirelessly committed ourselves to providing you with a service that is second-to-none.Working Hours :Monday to Friday, 8:30am - 4:30pm.Skills: Communication skills,Mechanically minded,Positive,Practical hands-on ability....Read more...
Role Responsibilities will include:
Repair of faulty modules and units using soldering de-soldering equipment.
Reading engineering drawings.
Using workshop equipment for fabrication, temperature measurements and calibrations.
Understanding electrical principles.
Fault find to component level.
Administration - Using PC and telephone to communicate with suppliers, customer and company staff.
Purchasing of components required for day to day running of the company.
Assisting field and workshop engineers with sourcing replacement components.
Arranging collection and returns of customers equipment’s.
Packaging goods into boxes and unpacking goods shipped to Labcare.
Inspection of goods on receipt and dispatch. Making sure all paperwork is supplied for dispatch.
The occasional visit to other sites to assist field engineers with their workloads.
Training:
The Apprentice will be working towards the Level 3 Engineering and Manufacturing Support Technician Apprenticeship Standard.
Qualifications include the EAL Level 3 Diploma in Engineering and manufacturing support technologies.
All college attendance will be at Colchester Institute at our Colchester Campus one day per week.
Training Outcome:Technician to Engineer to Senior engineer as appropriate to experience and training passes.Employer Description:Labcare Service Ltd is a service company supplying the UK medical research industry with the repair of faulty laboratory equipment, equipment service and a UKAS calibration service.
Our engineers are recognised throughout the industry for there skills in getting our customers back up and running in quick time.
Being in the East means we have quick access to a large customer base such as Cambridge, London, Oxford etc.Working Hours :Monday to Thursday 7:30am - 4:00pm. Fridays 7:30am - 12:30pm. With a one hour lunch break each day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Welcome customers to the Skelmersdale showroom and advise on product range
Sell products and deliver excellent customer service
Process orders; answer phones; send emails; make customer service and sales calls
Data input customer orders to React, our CRM database
Day to day administration
Help load and unload vans
Generate runs for deliveries
Support all branch activities including attending meetings, post office/mail
Training:
Business Administrator, Level 3
1:1 delivery in the workplace over a period of up to 13 months with an End Point Assessment period of up to 5 months thereafter
Content delivered in a series of bite-sized ‘Phases’ covering a set of topics. The order of Phases may be adapted to meet individual and company need
Access to on-line learning materials and Tutor support outside scheduled delivery sessions
Regular ‘Progress Reviews’ (6 weekly) held with the learner, their line manager and NLTG Tutor to review learner progress, skills development, off-the-job training activities and discuss any support needs
At the end of programme delivery, a ‘Gateway meeting’ will be held to discuss learner progression to End Point Assessment (EPA) and related EPA support materials
Training Outcome:
Sales and customer service
Process orders via CRM systems
Warehouse and logistics
Employer Description:Rearo Laminates Ltd is a well-established, successful, family-run organisation serving Trade and Public customers throughout the UK.
We are a leading manufacturer and supplier of quality and contemporary bathroom and kitchen products, including shower wall panels, kitchen worktops and splashbacks, PVC ceiling panels and vinyl flooring. We also specialise in commercial installations for washrooms and kitchens, supplying toilet cubicles and vanity units.
We currently have an excellent opportunity for an Apprentice to join our Skelmersdale team.Working Hours :Monday to Thursday
8am to 4.30pm
Fridays
8am to 3.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Physical fitness,Confidence....Read more...
You’ll learn how to run an effective hire desk
You'll learn about stock control and purchasing
You’ll also study everything from customer service and sales skills to back-office administration and credit control of a high-performing hire desk
Training:As an apprentice you will be enrolled in a blended learning programme where you will gain an NVQ Customer Service Practitioner Level 2 qualification at Babington Business College.
Through a mixture of on-the-job experience and online training, our Apprenticeship Programme covers all the essential skills and principles you will need to become a Hire and Sales Coordinator.
The apprenticeship will last 2 years, consisting of in-house training and online learning. You will complete online modules with Babington Business College which will be assessed by your Skills Coach, and you will work towards successfully completing the End-Point Assessment. When you are not completing your assignments, you will be on-site gaining hands-on experience and knowledge from our expert Hire and Sale Coordinators.Training Outcome:Once the apprentice has completed their 2 years' service and qualified, they can progress within the company to a Hire and Sales Coordinator position.Employer Description:Established in 1969, GAP Hire Solutions is the UK's leading independent equipment hire company. With 10 divisions and over 150 locations across the UK, we've got everything you need from dumpers, diggers and tools to track mats and portable toilets.Working Hours :Monday to Friday 8am to 5pm, no evening or weekend workSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills....Read more...
We are looking for an analytical and organised, Customer Service Administrator, where you will be part of a team responsible for the smooth running of the department. Your role will be in an administrative capacity, providing a link between customers and internal departments facilitating customer needs to ensure continuing relationships. You will need skills and qualities such as effective communication, attention to detail, a love for spreadsheets, accuracy, flexibility and problem solving.
Role objective:
To ensure all customer orders, requirements and queries are accurately recorded, processed and managed through the system, that adequate stocks of a product are available for call-off or on factory order to enable product and information to be despatched accurately, on time, every time.
To process all orders accurately and to meet customer requirements
To monitor stock levels, report on availability, identify potential shortfalls and liaise with customer’s merchandisers to meet customer requirements
To answer all customer telephone and e-mail enquiries promptly and efficiently
To be the link between the customer and departments on all matters relating to established products
Main responsibilities for the Customer Service Administrator are:
Order processing including inputting, checking and liaison with operations and trading departments to ensure deadlines are met
Handling telephone and e-mail enquiries, stock enquiries and technical queries
Maintaining static product data, updating prices, and setting up new products on the system
Booking in of all customer deliveries
Liaising with account managers daily, to ensure the smooth running of their accounts
Monitoring and controlling special orders
Monitoring and controlling customer “own branded” stocks, maintaining stock reports and liaising with customer’s merchandising team to ensure the product is always in stock or on factory order
Meeting with customer’s merchandising team to report on stock planning
Recording and analysing customer sales data to assist in the planning of future factory orders
Dealing with customer queries relating to deliveries and invoicing including regular and routine monitoring and reporting of delivery dates, obtaining of PODs and resolving pricing queries
Liaising with other departments within the company to complete and resolve Customer Service issues, including returns management
Maintaining and updating various spreadsheets
General administration and housekeeping duties
From time to time any other reasonable duties as may be reasonably requested by the Line Manager
The position carries the responsibility for carrying out all duties to the required standard as indicated by the Line Manager and professional codes of conduct and regulations
Essential skills and requirements:
Strong working knowledge of Microsoft Office 365 (Word, Excel, PowerPoint, and Outlook)
Excellent numeracy & literacy skills
Exceptional organisation skills – time management, ability to prioritise & meet project deadlines
Forward thinker, able to identify and minimise problems before they occur
Self-motivated and positive attitude to self-development
The starting salary offered is competitive and based on full time hours. This is an opportunity to be part of a successful company, you will have 21 days holiday plus 8 bank holidays, employee discount on company products, auto-enrolment pension scheme, free onsite parking, learning and development opportunities.
If this position is of interest and you have the necessary required skills, I would love to hear from you.
....Read more...
Parts Advisor - Commercial Vehicle
Are you an experienced Parts Advisor with Commercial Vehicle experience looking to enhance your career with a well-established company? Do you have a passion for commercial vehicle parts and accessories and a drive to deliver excellent customer service? If so, we have the perfect opportunity for you!
We are currently seeking a Commercial Vehicle Parts Advisor with at least 2 years’ experience to join our team at a leading business specialising in the sale of a comprehensive range of commercial vehicle parts and accessories. The company offers a vibrant working environment with a dynamic culture that values innovation, customer service, and employee engagement. As part of the team, you’ll have the chance to make a real impact while benefiting from the company’s Employee Ownership Trust, allowing you to own shares in the business!
Location: Easily commutable from Retford, Doncaster, Bawtry, Gainsborough, Worksop, Rotherham, Tuxford, Rampton, Lincoln, Newark on Trent, Chesterfield, Clowne.
Salary: OTE: £47K (basic up to £40K DOE) + Pension scheme + 20 days holiday (28 days total including Bank Holidays) + Employee Ownership Trust + Free onsite parking.
The Role:
As a Commercial Vehicle Parts Advisor, you will be the key point of contact for customers seeking expert advice on commercial vehicle parts. You will help process orders, manage customer relationships, and contribute to the growth of customer accounts.
Key Responsibilities:
Assist customers with commercial vehicle parts enquiries, offering expert advice and solutions.
Utilise your experience as a Parts Advisor to meet customer needs effectively and professionally.
Make outbound calls to update customers on order statuses and ensure complete satisfaction.
Develop and grow customer accounts through excellent relationship management.
Process customer orders accurately and in a timely manner.
Maintain up-to-date records of customer information and order details in the company’s systems.
Skills and Experience:
Minimum 2 years’ experience as a Parts Advisor, ideally within the commercial vehicle sector.
Strong knowledge of commercial vehicle parts and accessories.
Excellent customer service skills with the ability to communicate effectively.
Comfortable making outbound calls to provide updates and resolve queries.
Experience in building and managing customer accounts.
Proficient in using computer systems for order processing and customer data management.
Strong organisational skills with a keen eye for detail.
How to Apply:
If you’re ready to take the next step in your career, we’d love to hear from you! To apply for this role, please send your CV to Robert Cox at or call Rob directly on 07398 204832 for a chat.
Glen Callum Associates Ltd – Automotive Aftermarket Recruitment Specialists
JOB REF: 4214RC Parts Advisor – Commercial Vehicle....Read more...
Parts Advisor - Commercial Vehicle
Are you an experienced Parts Advisor with Commercial Vehicle experience looking to enhance your career with a well-established company? Do you have a passion for commercial vehicle parts and accessories and a drive to deliver excellent customer service? If so, we have the perfect opportunity for you!
We are currently seeking a Commercial Vehicle Parts Advisor with at least 2 years’ experience to join our team at a leading business specialising in the sale of a comprehensive range of commercial vehicle parts and accessories. The company offers a vibrant working environment with a dynamic culture that values innovation, customer service, and employee engagement. As part of the team, you’ll have the chance to make a real impact while benefiting from the company’s Employee Ownership Trust, allowing you to own shares in the business!
Location: Easily commutable from Retford, Doncaster, Bawtry, Gainsborough, Worksop, Rotherham, Tuxford, Rampton, Lincoln, Newark on Trent, Chesterfield, Clowne.
Salary: OTE: £47K (basic up to £40K DOE) + Pension scheme + 20 days holiday (28 days total including Bank Holidays) + Employee Ownership Trust + Free onsite parking.
The Role:
As a Commercial Vehicle Parts Advisor, you will be the key point of contact for customers seeking expert advice on commercial vehicle parts. You will help process orders, manage customer relationships, and contribute to the growth of customer accounts.
Key Responsibilities:
Assist customers with commercial vehicle parts enquiries, offering expert advice and solutions.
Utilise your experience as a Parts Advisor to meet customer needs effectively and professionally.
Make outbound calls to update customers on order statuses and ensure complete satisfaction.
Develop and grow customer accounts through excellent relationship management.
Process customer orders accurately and in a timely manner.
Maintain up-to-date records of customer information and order details in the company’s systems.
Skills and Experience:
Minimum 2 years’ experience as a Parts Advisor, ideally within the commercial vehicle sector.
Strong knowledge of commercial vehicle parts and accessories.
Excellent customer service skills with the ability to communicate effectively.
Comfortable making outbound calls to provide updates and resolve queries.
Experience in building and managing customer accounts.
Proficient in using computer systems for order processing and customer data management.
Strong organisational skills with a keen eye for detail.
How to Apply:
If you’re ready to take the next step in your career, we’d love to hear from you! To apply for this role, please send your CV to Robert Cox at or call Rob directly on 07398 204832 for a chat.
Glen Callum Associates Ltd – Automotive Aftermarket Recruitment Specialists
JOB REF: 4214RC Parts Advisor – Commercial Vehicle....Read more...
Parts Advisor - Commercial Vehicle
Are you an experienced Parts Advisor with Commercial Vehicle experience looking to enhance your career with a well-established company? Do you have a passion for commercial vehicle parts and accessories and a drive to deliver excellent customer service? If so, we have the perfect opportunity for you!
We are currently seeking a Commercial Vehicle Parts Advisor with at least 2 years’ experience to join our team at a leading business specialising in the sale of a comprehensive range of commercial vehicle parts and accessories. The company offers a vibrant working environment with a dynamic culture that values innovation, customer service, and employee engagement. As part of the team, you’ll have the chance to make a real impact while benefiting from the company’s Employee Ownership Trust, allowing you to own shares in the business!
Location: Easily commutable from Retford, Doncaster, Bawtry, Gainsborough, Worksop, Rotherham, Tuxford, Rampton, Lincoln, Newark on Trent, Chesterfield, Clowne.
Salary: OTE: £47K (basic up to £40K DOE) + Pension scheme + 20 days holiday (28 days total including Bank Holidays) + Employee Ownership Trust + Free onsite parking.
The Role:
As a Commercial Vehicle Parts Advisor, you will be the key point of contact for customers seeking expert advice on commercial vehicle parts. You will help process orders, manage customer relationships, and contribute to the growth of customer accounts.
Key Responsibilities:
Assist customers with commercial vehicle parts enquiries, offering expert advice and solutions.
Utilise your experience as a Parts Advisor to meet customer needs effectively and professionally.
Make outbound calls to update customers on order statuses and ensure complete satisfaction.
Develop and grow customer accounts through excellent relationship management.
Process customer orders accurately and in a timely manner.
Maintain up-to-date records of customer information and order details in the company’s systems.
Skills and Experience:
Minimum 2 years’ experience as a Parts Advisor, ideally within the commercial vehicle sector.
Strong knowledge of commercial vehicle parts and accessories.
Excellent customer service skills with the ability to communicate effectively.
Comfortable making outbound calls to provide updates and resolve queries.
Experience in building and managing customer accounts.
Proficient in using computer systems for order processing and customer data management.
Strong organisational skills with a keen eye for detail.
How to Apply:
If you’re ready to take the next step in your career, we’d love to hear from you! To apply for this role, please send your CV to Robert Cox at or call Rob directly on 07398 204832 for a chat.
Glen Callum Associates Ltd – Automotive Aftermarket Recruitment Specialists
JOB REF: 4214RC Parts Advisor – Commercial Vehicle....Read more...
An opportunity has arisen for a Logistics Coordinator to join our client. This role offers salary range of £25,000 - £30,000.
As a Logistics Coordinator, you will coordinate the receipt, inspection, and dispatch of customer equipment, ensuring timely and accurate processing within a busy technical environment.
You will be responsible for:
* Receiving equipment from couriers and customers and logging it into the asset management system.
* Allocating goods to the relevant calibration, service, or sales teams based on requirements.
* Preparing equipment for dispatch and coordinating customer collections.
* Checking incoming equipment to ensure all required accessories are present.
* Identifying and reporting any damaged or missing components to the customer.
What we are looking for:
* Previous experience as a Logistics Coordinator or in a similar role.
* Possess customer service experience.
* Skilled in Microsoft 365 apps, especially Outlook.
* Customer-focused with excellent communication skills.
Apply now for this exceptional Logistics Coordinator opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Are you a competent swimmer?Are you looking for an opportunity to move into the Leisure industry?
Freedom leisure actively promotes healthy lifestyles, and our community facilities are the perfect place to achieve this.
We are looking for Apprentice Leisure Team Members to join our team. You will need to possess a good worth ethic, and be a strong swimmer, to pass the NPLQ qualification. You will be customer focused, and able to deliver excellent customer service at all times. You must have a desire to learn, as this is a fantastic opportunity, as there are opportunities after completing the apprenticeship to other career routes within the Leisure industry.
At Freedom Leisure you will be studying towards your Leisure Team Member Level 2 apprenticeship over the course of 15 months.Training Outcome:Progression within the company.Employer Description:We are looking for Apprentice Leisure Team Members to join our team. You will need to possess a good worth ethic, and be a strong swimmer, to pass the NPLQ qualification. You will be customer focused, and able to deliver excellent customer service at all times. You must have a desire to learn, as this is a fantastic opportunity, as there are opportunities after completing the Apprenticeship to other career routes within the Leisure industry.Working Hours :Monday - Sunday. Exact shifts to be confirmed, including evenings and weekends.Skills: Communication skills,Customer care skills,Team working,Physical fitness....Read more...
An opportunity has arisen for a Logistics Coordinator to join our client. This role offers salary range of £25,000 - £30,000.
As a Logistics Coordinator, you will coordinate the receipt, inspection, and dispatch of customer equipment, ensuring timely and accurate processing within a busy technical environment.
You will be responsible for:
? Receiving equipment from couriers and customers and logging it into the asset management system.
? Allocating goods to the relevant calibration, service, or sales teams based on requirements.
? Preparing equipment for dispatch and coordinating customer collections.
? Checking incoming equipment to ensure all required accessories are present.
? Identifying and reporting any damaged or missing components to the customer.
What we are looking for:
? Previous experience as a Logistics Coordinator or in a similar role.
? Possess customer service experience.
? Skilled in Microsoft 365 apps, especially Outlook.
? Customer-focused with excellent communication skills.
Apply now for this exceptional Logistics Coordinator opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
We are seeking a proactive and detail-oriented Sales Support professional to join our team and help ensure the smooth processing of customer orders across our International, National, and Trade sectors. This role plays a vital part in supporting the sales process, coordinating with internal teams and external partners, and delivering excellent service to customers.
The Sales Support position combines administrative efficiency with strong communication skills, requiring someone who is organised, adaptable, and comfortable working in a fast-paced, seasonal business environment. You’ll be instrumental in managing sales orders, maintaining accurate records, and assisting with various logistics and customer service tasks that keep our operations running efficiently.
A proactive mindset, flexibility, and a good sense of humour are essential, particularly during seasonal peaks when workloads can increase significantly.
Key Responsibilities:
Provide day-to-day sales support across International, National, and Trade channels.
Input, verify, and process sales orders accurately and promptly.
Resolve order issues and support general customer queries.
Manage administrative tasks such as product setup forms, image requests, and shipping documents.
Communicate with customers regarding order status, delivery updates, and claims.
Collaborate with internal teams (Sales, Logistics, Customer Service) and external partners to support the order-to-delivery cycle.
Use internal systems and external portals (e.g. invoice platforms, courier tools) for order and logistics management.
Prepare shipping labels and warehouse dispatch paperwork.
Report task progress and maintain accurate documentation.
Adhere to Health & Safety standards and professional office conduct.
Support other departments as needed to meet business demands.
Three Examples of Daily Tasks:
Enter and verify new sales orders received via email or portal.
Prepare dispatch labels and paperwork for outgoing warehouse shipments.
Respond to customer queries about delivery times and order updates.
This is a varied and rewarding role suited to someone who enjoys multi-tasking, problem-solving, and being part of a collaborative team.Training:Workplace:
Company & Role Introduction
Overview of business operations, seasonal cycles, and departmental structure
Introduction to Sales, Logistics, and Customer Service teams
Health & Safety and office etiquette overview
Systems & Tools
Training on CRM/ERP systems for order input, verification, and tracking
Use of external portals for invoicing, courier systems, and logistics tools
Document handling protocols for product setup, image requests, and order paperwork
Order Management & Admin Tasks
Accurate processing of sales orders across International, National, and Trade sectors
Handling administrative tasks related to product setup and dispatch preparation
Creating labels and shipping documents for warehouse teams
Customer Communication & Problem Solving
Professional email and phone communication techniques
Managing delivery updates, order claims, and customer queries
Resolution of order issues and escalation processes
Collaboration & Teamwork
Working effectively with internal departments and external partners
Supporting the full order-to-delivery cycle
Maintaining a customer-focused, solution-driven approach
Reporting & Accountability
Task tracking, order log maintenance, and progress reporting
Ensuring transparency and follow-through on assigned responsibilities
Soft Skills & Disposition
Maintaining a proactive, flexible, and calm approach under pressure
Adapting to seasonal peaks and shifting priorities
Promoting a positive, team-oriented environment with a sense of humour
Continuous Learning & Support
Ongoing feedback, mentoring, and skills development opportunities
Regular check-ins to monitor progress and identify further training needs
College:
Personal responsibilities and working in a business environment
Working with and supervising others
Managing information and producing documents
Providing and maintaining administrative services
Developing and evaluating own performance at work
Communicating in a business environment
Customer service skills
Policies, proceedures and legislation
Effective team working
Problem solving
Training Outcome:Potential for future post within company.Employer Description:Wilton Bradley Ltd specialise in the design, development, sourcing and supply of quality consumer leisure goods, supplying our own branded goods to specialist retailers and sourcing a broad range of products for many of the world’s leading retailers and third party brand owners.Working Hours :Monday to Friday, 8 hours per day, one day a week in college. Shifts TBC.Skills: Communication skills,Problem solving skills,Team working,Initiative....Read more...
Welcome customers to Skelmersdale showroom and advise on product range
Sell products and deliver excellent customer service
Process orders; answer phones; send emails, make customer service and sales calls
Data input customer orders to React, company CRM system
Day-to-day administration
Support with warehouse duties i.e. help and unload vans
Generate runs for deliveries
Support all branch activities including attending meetings, mailing and post office duties
Opportunity to develop a process improvement / project for the site
Training:
Level 3 Business Administrator
Work-based learning
Functional skills
Training Outcome:Progression onto full-time employment.Employer Description:Rearo Laminates Ltd is a well-established, successful, family-run organisation serving Trade and Public customers throughout the UK. We are a leading manufacturer and supplier of quality and contemporary bathroom and kitchen products, including shower wall panels, kitchen worktops and splashbacks, PVC ceiling panels and vinyl flooring. We also specialise in commercial installations for washrooms and kitchens, supplying toilet cubicles and vanity units.
We currently have an excellent opportunity for an Apprentice to join our Skelmersdale team.
Full training will be given. This is a varied role that will focus on sales and customer service skills. You will be given product training and will learn to process orders via our CRM system. As this is a small branch you will also be required to work in the warehouse and help arrange delivery runs (logistics).
So, if you are looking for a new opportunity, then look no further! This could be the role for you!
Additional Benefits: once you have completed a probationary period we’ll pay for forklift training and driving lessons!Working Hours :Monday - Thursday 8.00am - 4.30pm / Friday 8.00am - 3.30pm / 30 minutes unpaid lunch / ad-hoc breaks during day.Skills: Physical fitness,Hard working,Flexible approach to work....Read more...
In this role you’ll contribute to the work of Furze Down School and study to achieve the Level 2 Customer Service apprenticeship throughout the duration of your time with us. We’ll give you time during your working week for study and assessments - which means no evening or weekend study is required!
You will work towards being able to undertake the range of duties listed below:
To provide support on hardware/software and peripherals including Windows, Microsoft Office & 365, Exchange, SIMS.net, etc.
To carry out general network administration duties e.g. create/modify users, security groups, group policies, file & printer shares, backup and restoration
To ensure all devices are filtered, managed and monitored, ensuring all relevant updates are applied in line with current Keeping Children Safe in Education guidance
To perform general troubleshooting for problems in classrooms around the site
To carry out installation, fault diagnosis and regular maintenance of all hardware and software
To maintain an up-to-date asset register of all hardware and software, ensuring the school remains compliant at all times with licensing legislation
To support staff and students on the agreed learning platform to support learning
To set up for events and attend such events to support when necessary
To document all jobs on the IT support helpdesk
Training:You will gain experience, whilst studying towards your nationally recognised qualification - Customer Service Level 2 Practitioner qualification, with 20% time out of the workplace for study, training and assessments.
Your training will be a via a blended learning approach, with face-to-face visits in your workplace, on-line group workshops on a monthly basis, and hands on training within the workplace providing you with all you require to be successful.
The training you will be completing as part of the Level 2 Customer Service apprenticeship standard includes:
Knowing your customers
Providing a positive customer experience
Meeting regulations and legislation
Systems and resources
Working with your customers/customer insights
Dealing with customer conflict and challenge
Training Outcome:We cannot guarantee a permanent position following completion of the apprenticeship, however this is a great opportunity to develop transferrable business service skills.Employer Description:At Furze Down School our vision is to: Create a Centre of Excellence for Special Educational Needs through our Specialism in Communication and Interaction; Raise the profile and status of children with Special Educational Needs, and to give support to their families and carers; Inspire and empower children and young people with SEN to become ambitious and aspirational for their futures; foster curiosity and a love of learning alongside the development of the key concepts, knowledge, skills and attributes important to being able to flourish in life, learning, work and leisure.Working Hours :30 hours per week (08.30 - 15.00). Term time only.Skills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Analytical skills....Read more...
