Are you an experienced Plant Engineer, HGV Technician or Agricultural Engineer looking for your next challenge? We're recruiting for a Field Service Engineer to join a busy and growing service team covering Muir of Ord and the surrounding areas.
This is a field-based role where you'll travel directly to customer sites, carrying out servicing, diagnostics, maintenance and repairs on a wide range of construction plant machinery. Every day brings something different, making this an excellent opportunity for an engineer who enjoys problem-solving and working independently.
The Role
As a Field Service Engineer, you will:
- Service, maintain and repair construction plant machinery at customer sites.
- Attend machine breakdowns, diagnose faults and carry out effective repairs.
- Perform planned preventative maintenance and inspections.
- Use electronic diagnostic equipment to identify electrical and mechanical faults.
- Complete digital job sheets, service reports and timesheets accurately.
- Order parts efficiently and liaise with the parts department to minimise equipment downtime.
- Work closely with the Service Supervisor to deliver exceptional customer support.
- Assist with the training and mentoring of apprentice engineers.
- Carry out workshop-based repairs when required.
- Ensure all repairs are completed safely and in line with manufacturer specifications and health & safety standards.
About You
To be successful in this role, you'll have:
- A recognised engineering qualification such as NVQ, City & Guilds or equivalent in:
- Construction Plant Maintenance
- Heavy Vehicle (HGV)
- Light Vehicle
- Agricultural Engineering
- Or a similar mechanical engineering discipline
- Experience working on construction plant, heavy equipment or similar machinery.
- Strong knowledge of:
- Diesel engines
- Hydraulics
- Electrical systems
- Transmissions
- Electronic diagnostics and fault finding
- Excellent fault-finding and problem-solving abilities.
- Strong communication and customer service skills.
- Good IT skills for completing digital service documentation.
- A positive attitude with the ability to work independently and manage your own workload.
- A full UK driving licence.
What\'s on Offer?
- Competitive basic salary
- Bonus scheme
- Excellent overtime opportunities
- Annual salary reviews
- 39-hour working week
- Company van available for business and personal use
- Laptop, mobile phone and specialist tools provided
- Uniform and PPE supplied
- Structured manufacturer and technical training
- Career progression opportunities
- Generous annual leave allowance, increasing with length of service
- Option to buy or sell additional annual leave
- Pension scheme
- Life assurance
- Health and wellbeing cashback scheme
- Employee Assistance Programme
- Retail and lifestyle discounts
- Employee referral bonus scheme
Apply Today
If you're an experienced Plant Engineer, Mobile Plant Fitter, Field Service Engineer, HGV Technician, Agricultural Engineer, Heavy Plant Engineer or Construction Equipment Engineer, we'd love to hear from you.
Apply today to join a professional engineering team offering excellent earning potential, ongoing technical training and genuine long-term career progression.
peter@holtautomotive.co.uk
....Read more...
Are you an experienced Plant Engineer, HGV Technician or Agricultural Engineer looking for your next challenge? We're recruiting for a Field Service Engineer to join a busy and growing service team covering Muir of Ord and the surrounding areas.
This is a field-based role where you'll travel directly to customer sites, carrying out servicing, diagnostics, maintenance and repairs on a wide range of construction plant machinery. Every day brings something different, making this an excellent opportunity for an engineer who enjoys problem-solving and working independently.
The Role
As a Field Service Engineer, you will:
- Service, maintain and repair construction plant machinery at customer sites.
- Attend machine breakdowns, diagnose faults and carry out effective repairs.
- Perform planned preventative maintenance and inspections.
- Use electronic diagnostic equipment to identify electrical and mechanical faults.
- Complete digital job sheets, service reports and timesheets accurately.
- Order parts efficiently and liaise with the parts department to minimise equipment downtime.
- Work closely with the Service Supervisor to deliver exceptional customer support.
- Assist with the training and mentoring of apprentice engineers.
- Carry out workshop-based repairs when required.
- Ensure all repairs are completed safely and in line with manufacturer specifications and health & safety standards.
About You
To be successful in this role, you'll have:
- A recognised engineering qualification such as NVQ, City & Guilds or equivalent in:
- Construction Plant Maintenance
- Heavy Vehicle (HGV)
- Light Vehicle
- Agricultural Engineering
- Or a similar mechanical engineering discipline
- Experience working on construction plant, heavy equipment or similar machinery.
- Strong knowledge of:
- Diesel engines
- Hydraulics
- Electrical systems
- Transmissions
- Electronic diagnostics and fault finding
- Excellent fault-finding and problem-solving abilities.
- Strong communication and customer service skills.
- Good IT skills for completing digital service documentation.
- A positive attitude with the ability to work independently and manage your own workload.
- A full UK driving licence.
What\'s on Offer?
- Competitive basic salary
- Bonus scheme
- Excellent overtime opportunities
- Annual salary reviews
- 39-hour working week
- Company van available for business and personal use
- Laptop, mobile phone and specialist tools provided
- Uniform and PPE supplied
- Structured manufacturer and technical training
- Career progression opportunities
- Generous annual leave allowance, increasing with length of service
- Option to buy or sell additional annual leave
- Pension scheme
- Life assurance
- Health and wellbeing cashback scheme
- Employee Assistance Programme
- Retail and lifestyle discounts
- Employee referral bonus scheme
Apply Today
If you're an experienced Plant Engineer, Mobile Plant Fitter, Field Service Engineer, HGV Technician, Agricultural Engineer, Heavy Plant Engineer or Construction Equipment Engineer, we'd love to hear from you.
Apply today to join a professional engineering team offering excellent earning potential, ongoing technical training and genuine long-term career progression.
peter@holtautomotive.co.uk....Read more...
Are you an experienced Plant Engineer, HGV Technician or Agricultural Engineer looking for your next challenge? We're recruiting for a Field Service Engineer to join a busy and growing service team covering Edinburgh and the surrounding areas.
This is a field-based role where you'll travel directly to customer sites, carrying out servicing, diagnostics, maintenance and repairs on a wide range of construction plant machinery. Every day brings something different, making this an excellent opportunity for an engineer who enjoys problem-solving and working independently.
The Role
As a Field Service Engineer, you will:
- Service, maintain and repair construction plant machinery at customer sites.
- Attend machine breakdowns, diagnose faults and carry out effective repairs.
- Perform planned preventative maintenance and inspections.
- Use electronic diagnostic equipment to identify electrical and mechanical faults.
- Complete digital job sheets, service reports and timesheets accurately.
- Order parts efficiently and liaise with the parts department to minimise equipment downtime.
- Work closely with the Service Supervisor to deliver exceptional customer support.
- Assist with the training and mentoring of apprentice engineers.
- Carry out workshop-based repairs when required.
- Ensure all repairs are completed safely and in line with manufacturer specifications and health & safety standards.
About You
To be successful in this role, you'll have:
- A recognised engineering qualification such as NVQ, City & Guilds or equivalent in:
- Construction Plant Maintenance
- Heavy Vehicle (HGV)
- Light Vehicle
- Agricultural Engineering
- Or a similar mechanical engineering discipline
- Experience working on construction plant, heavy equipment or similar machinery.
- Strong knowledge of:
- Diesel engines
- Hydraulics
- Electrical systems
- Transmissions
- Electronic diagnostics and fault finding
- Excellent fault-finding and problem-solving abilities.
- Strong communication and customer service skills.
- Good IT skills for completing digital service documentation.
- A positive attitude with the ability to work independently and manage your own workload.
- A full UK driving licence.
What\'s on Offer?
- Competitive basic salary
- Bonus scheme
- Excellent overtime opportunities
- Annual salary reviews
- 39-hour working week
- Company van available for business and personal use
- Laptop, mobile phone and specialist tools provided
- Uniform and PPE supplied
- Structured manufacturer and technical training
- Career progression opportunities
- Generous annual leave allowance, increasing with length of service
- Option to buy or sell additional annual leave
- Pension scheme
- Life assurance
- Health and wellbeing cashback scheme
- Employee Assistance Programme
- Retail and lifestyle discounts
- Employee referral bonus scheme
Apply Today
If you're an experienced Plant Engineer, Mobile Plant Fitter, Field Service Engineer, HGV Technician, Agricultural Engineer, Heavy Plant Engineer or Construction Equipment Engineer, we'd love to hear from you.
Apply today to join a professional engineering team offering excellent earning potential, ongoing technical training and genuine long-term career progression.
peter@holtautomotive.co.uk
....Read more...
Service Engineer – Load Banks
Are you an experienced Service Engineer looking for your next challenge? Our client specialises in load bank systems, offering the opportunity to work on advanced equipment across a wide range of customer sites.
Key Responsibilities for this Service Engineer – Load Banks jobs:
Carry out installation, commissioning, servicing, maintenance, and testing of load banks and generator systems at customer locations.
Perform load testing and system validation, ensuring equipment meets operational and performance standards.
Deliver on-site fault finding, diagnostics, and repairs on both electrical and mechanical systems.
Ensure all equipment operates safely, efficiently, and in line with industry standards.
Interpret and work from electrical schematics, wiring diagrams, and technical documentation.
Complete detailed service reports, commissioning records, and adhere to Standard Operating Procedures (SOPs).
Key Requirements for this Service Engineer – Load Banks jobs:
Proven experience in a Service Engineer role, ideally working with load banks, generators, or similar power equipment.
Strong hands-on electrical and mechanical fault-finding skills.
Experience with load testing, commissioning, or system validation is highly desirable.
Ability to read and understand technical drawings and wiring diagrams.
Flexible and willing to travel to customer sites.
To apply for this Service Engineer role, please email NDrain@redlinegroup.Com Or contact Nick Drain on 01582 878828....Read more...
Under guidance and supervision, the apprentice will:
Customer Engagement & Support:
Act as a first point of contact for parking-related enquiries, providing accurate, clear and helpful advice to customers in person, by telephone, email or other communication channels
Assist members of the public to understand parking rules, permits, exemptions and restrictions in a calm, respectful and customer-focused manner
Support engagement activity on-street or at community locations, helping to promote compliance through education and awareness rather than enforcement
Deal professionally with customers who are dissatisfied or unclear about parking rules or enforcement, escalating complex or sensitive matters to experienced officers where required
Administrative & Service Support:
Assist with the processing of parking permits, applications, exemptions and general correspondence
Support permit and PCN administration by accurately updating records on Council IT systems
Help monitor service inboxes and customer contacts, ensuring enquiries are logged and directed appropriately
Assist in maintaining clear audit trails for permits, enquiries and customer interactions
Learning Parking Processes:
Learn how parking enforcement and CCTV teams operate to better explain processes to customers
Observe how evidence is gathered and reviewed for PCNs to improve responses to customer queries
Learn how parking legislation, Traffic Management Orders and signage affect service delivery
Working with Colleagues:
Work closely with Parking Engagement Officers, Enforcement Officers, CCTV and back-office teams to ensure a joined-up customer experience
Support supervisors by identifying recurring customer issues, unclear signage or common misunderstandings
Promote positive working relationships across Parking Services and wider council teams
Apprenticeship & Development:
Actively participate in the customer service apprenticeship training programme, completing coursework, assessments and workplace learning
Maintain learning logs and evidence as required by the apprenticeship framework
Take responsibility for personal development, attending training on customer care, equality, GDPR and health & safety
Additional Information:
The role includes both office-based and on-street or community-based working
Some flexibility around working hours may be required
Successful completion of the customer service apprenticeship may support progression into permanent roles within Parking Services, subject to performance and available vacancies
Training:Customer Service Practitioner Level 2.
Training will be blended through a combination of online and in-person sessions with your allocated tutor. You will be given six hours each week for off-the-job training where you will work towards completing your apprenticeship. Apprentices are supported on the job with training, mentoring and support from colleagues.Training Outcome:Successful completion of the customer service apprenticeship may support progression into permanent roles within Parking Services, subject to performance and available vacancies.Employer Description:At Barking and Dagenham, inclusion is at the heart of everything we do. We are committed to creating a workplace where everyone belongs and where differences are celebrated. We welcome applications from all suitably qualified candidates regardless of age, disability, ethnicity, faith, gender identity, sexual orientation or socio-economic background.Working Hours :Apprentices will work during core Council hours: Monday - Friday 09:00 - 17:00. Some flexibility around working hours may be required on occasion.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Customer Service Administrator Salary: £12.77 per hour plus 25 days annual holiday entitlementHours - Full- Time Monday to Friday 8am to 5pmBased at Sheffield S9 1DTJob purpose:As part of a team, the Customer Service Administrator will support the Customer Service Team in delivering a consistently high level of service to users and the wheelchair service team and ensure administration is completed in an accurate and timely manner.Key responsibilities:
Answering the telephone and inputting any relevant information from the telephone call into the database on the computer.Develop strong relationships with the wheelchair service team.Update computer records for reconditioned and new wheelchairs.Raising job cards on the computer system and ensuring all details are correct and ready for the engineer to carry out the visit to the service user.Contact service users to arrange visits by the engineer for repairs, collections and deliveries.Filing or scanning all relevant paperwork and job cards, setting up and maintenance of filing systems as and when required.Ensure workloads are managed effectively and all daily tasks are completed.Maintain a professional customer service attitude when dealing with all service users and other agencies.Observe all regulations covering the confidentiality of the service user information accessed in undertaking the role.Agree to undertake all training offered that is necessary to maintain the skills required for this role.Liaise effectively between departments to ensure excellent customer service and information accuracy is maintained.
Skills and Qualifications
Computer literateGood communication, verbal and writtenExperience of invoicing and accounts proceduresExperience of working within a service provider industryFlexible approach to working conditions and working environment changeSelf-motivated and enthusiastic worker
ConfidentialityDuring the course of the work involved with this position, the role will become party to confidential information including service user information. It is of paramount importance that all information is kept on a private and confidential basis and not disclosed to any other person.OtherThis role involves contact with vulnerable people and access to their records and therefore it will be necessary for the company to obtain a satisfactory DBS check on all staff employed in this role. Service user/other agency/public engagement and involvement:Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Welcome and assist customers in person and over the phone in a professional manner
Book in vehicles for service and repairs, managing workshop schedules effectively
Liaise with technicians to ensure timely updates and accurate information for customers
Prepare job cards, estimates, invoices, and ensure compliance with company and manufacturer procedures
Maintain accurate records of customer interactions and service history
Provide a high standard of customer care and help drive service department performance
Training:
Business Administrator Level 3
This apprenticeship is delivered through work-based learning. This means that all training is done at the workplace, eliminating the need to attend college
The successful candidate will be allocated a tutor who will provide a mixture of interactive online group teaching and 1-1 training monthly
Training Outcome:
The most immediate post-apprenticeship role is that of a fully qualified Service Advisor
In this capacity, the individual assumes full responsibility for managing customer service interactions, workshop coordination, and vehicle service lifecycle documentation
This role often serves as the foundation for more advanced career development within the aftersales function
Employer Description:Ford & Slater is one of the UK’s largest DAF Truck dealer groups with 16 locations across the UK employing over 800 staff whilst remaining a family run business. Specialising in the maintenance and repair of DAF Heavy Goods Vehicles (HGVs), with a rich history and a commitment to excellence, Ford & Slater is the ideal place to launch a rewarding career in the heavy vehicle industry.Working Hours :Monday to Friday between 08:00 to 16:30. 30-minute unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Patience....Read more...
Service Manager
Oxford
£60,000 - £75,000 Basic + Bonus + OEM Training + Stability + Work-Life Balance + Job Satisfaction + Appreciation + Family - Feel + Company Car (Personal Use) + Fuel Card + Pension
Take the next step in your career with a leading specialist within the medical and laboratory equipment sector. This is an excellent opportunity for an experienced Service Manager to join a growing business offering long-term stability, genuine autonomy, and the chance to play a key role in shaping and developing the service function.
Join a company that values its employees, offers a supportive and collaborative environment, and provides ongoing manufacturer training. As a service manager, you'll lead a team of engineers while ensuring exceptional service delivery across a specialist range of washer disinfectors and autoclaves used within laboratory and scientific environments. This expanding organisation has ambitious growth plans and is looking for a hands-on Service Manager who can drive operational performance, support engineers in the field, and maintain high levels of customer satisfaction.
Your Role as a Service Manager Will Include:
Managing and supporting a team of Field Service Engineers
Overseeing service operations, scheduling and performance
Providing technical support and guidance on washer disinfectors and autoclaves
Monitoring KPIs, service quality and customer satisfaction
Supporting engineer development, training and recruitment
Working closely with senior management to support business growth
Managing customer relationships and resolving escalated technical issues
The Successful Service Manager Will Need:
Previous experience managing or supervising Field Service Engineers
Strong knowledge of washer disinfectors and autoclaves (Laboratory, medical or Dental considered)
Strong technical and customer-facing skills
Full UK Driving Licence
Commutable distance to the Wokingham area and happy to travel UK wide
Call Rebecka Van Ristell on 07458 163046 for immediate consideration or apply today.
Keywords: Service Manager, Regional Service Manager, National Service Manager, Engineering Manager, Technical Service Manager, Operations Manager, Service Delivery Manager, Field Service Manager, Engineering Supervisor, Service Supervisor, Medical Equipment Manager, Medical Engineering Manager, Decontamination Engineer, Autoclave Engineer, Washer Disinfector Engineer, Sterilisation Engineer, Validation Engineer, HTM Engineer, Medical Engineer, Laboratory Engineer, Scientific Engineer, Biomedical Engineer, Clinical Engineer, Field Service Engineer, Service Engineer, Electro-Mechanical Engineer, Maintenance Engineer, Electrical Engineer, Mechanical Engineer, OEM Engineer, Technical Manager, Bradford, Leeds, Wakefield, Huddersfield, Halifax, Dewsbury, Batley, Morley, Pudsey, Castleford, Pontefract, Wetherby, Harrogate, York, Sheffield, Doncaster, Rotherham, Barnsley, Hull, Scunthorpe, Grimsby, Lincoln, Nottingham, Derby, Leicester, Birmingham, Coventry, Wolverhampton, Stoke-on-Trent, Telford, Manchester, Bolton, Wigan, Warrington, Liverpool, Chester, Preston, Blackpool, Blackburn, Burnley, Lancaster, Carlisle, Newcastle, Sunderland, Middlesbrough, Durham, Darlington, Edinburgh, Glasgow, Dundee, Aberdeen, Bristol, Swindon, Reading, Oxford, Milton Keynes, Northampton, Cambridge, Peterborough, Norwich, Chelmsford, Colchester, Ipswich, Luton, Bedford, Stevenage, Watford, Hemel Hempstead, Slough, High Wycombe, London, Croydon, Dartford, Maidstone, Ashford, Crawley, Brighton, Portsmouth, Southampton, Bournemouth, Exeter, Plymouth, Taunton, Cardiff, Newport, Swansea, UK Wide.
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are those of an Employment Agency.
Please visit our website at Future Engineering Recruitment to view other positions we are currently handling. Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit, should not apply as your details will not be processed. We will endeavour to respond to all applicants; however, due to the sheer volume of responses, we can only guarantee that candidates who have been shortlisted will be contacted.....Read more...
Technical Account ManagerLocation: Hybrid / London (2 days per week) Salary: £60,000-70,000 + commission Job Type: Full-Time, PermanentWe are recruiting on behalf of a successful and growing Microsoft Managed Services Provider seeking an experienced and customer-focused Technical Account Manager to join their team.This is an excellent opportunity for a technically minded professional who enjoys building long-term client relationships, providing strategic advice, and ensuring customers gain maximum value from their technology investments.Working closely with both clients and internal technical teams, you will act as a trusted adviser, helping businesses align their IT services and solutions with their wider business objectives.
As a Technical Account Manager, you will be responsible for managing a portfolio of key customer accounts, ensuring exceptional service delivery and identifying opportunities for continuous improvement.Key Responsibilities
Building and maintaining strong relationships with key client stakeholders.
Conducting regular service reviews and account management meetings.
Providing strategic guidance and recommendations to customers.
Identifying opportunities to enhance customers' IT environments and services.
Liaising with technical, service delivery and project teams to ensure successful outcomes.
Producing account plans, service reports and technology roadmaps.
Supporting contract renewals and identifying opportunities for account growth.
Monitoring customer satisfaction and driving service improvements.
Managing escalations and ensuring issues are resolved effectively and professionally.
Acting as the voice of the customer across the organisation.
Experience Required
Previous experience as a Technical Account Manager, IT Account Manager, Customer Success Manager or similar client-facing role.
Strong knowledge of IT infrastructure, cloud solutions and managed services.
Excellent relationship-building and stakeholder management skills.
The ability to translate technical concepts into clear business benefits.
Strong commercial awareness and experience developing client accounts.
Excellent communication, presentation and organisational skills.
A proactive, consultative and customer-focused approach.
The ability to work collaboratively with technical and commercial teams.
Knowledge of Microsoft 365 and Azure technologies.
Experience within a Managed Service Provider (MSP) environment.
Location: Hybrid / London (2 days per week) Salary: £60,000-70,000 + commission Must be eligible to work in the UK. ....Read more...
Join an Award-Winning Heating & Cooling CompanyFor more than 15 years, South London Heating has built an outstanding reputation for exceptional customer service, technical expertise and quality workmanship across heating, renewable energy and air conditioning.We're now looking for an exceptional Customer Care & Operations Manager to join our friendly and ambitious team.This is an exciting, hands-on role at the heart of our business. Working closely with our directors and engineers, you'll help deliver an outstanding customer experience while ensuring our day-to-day operations run smoothly.If you enjoy looking after customers, solving problems and bringing order to busy days, then this role is for you!The RoleNo two days are the same.You'll be responsible for helping customers, coordinating engineers, supporting installations and servicing, following up quotations and ensuring every job progresses smoothly from enquiry to completion.You'll also help improve the way we work by identifying opportunities to make our systems, processes and customer experience even better.Key Responsibilities
Deliver exceptional customer service by telephone and emailCoordinate engineer schedules and daily workloadsSupport customers from initial enquiry through to successful completionMonitor job progress and proactively resolve issuesFollow up quotations and customer enquiriesSupport office administration and supplier coordinationHelp improve operational processes and customer experience
About YouYou'll probably already be working in a heating, plumbing, HVAC, engineering, facilities management or another service-based business.You might currently be a:
Customer Care ManagerOffice ManagerService CoordinatorOperations CoordinatorScheduling ManagerCustomer Success Manager
You'll bring:
Outstanding customer service skills.Experience coordinating field-based engineers or service teamsExcellent organisational and communication skillsConfidence managing multiple prioritiesA calm, proactive approach under pressureA genuine desire to improve the way things are doneConfident with Microsoft 365 and modern cloud-based business systemsExperience using field service management software, project management software and other operational systems
Most importantly, we're looking for someone who enjoys helping people, takes ownership and wants to make a genuine difference.You'll Thrive Here If You...
Genuinely enjoy helping people and delivering exceptional customer service.Like bringing order to busy environments and keeping things running smoothly.Naturally solve problems before they become bigger issues.Take ownership and pride in your work.Build positive relationships with customers, engineers and colleagues.Enjoy learning new technology and finding better ways of doing things.Want to be part of a friendly team where your ideas are valued and your contribution makes a real difference.
Why Join South London Heating?We're proud to be an independent, family-run business where people genuinely care about doing a great job.We believe in treating our customers properly, supporting one another as a team and continually improving the way we work.We're investing in new technologies, AI and digital systems to help us work smarter, deliver an even better customer experience and create an inspiring place to work.Our bright, modern, air-conditioned office is based in South East London, at the bottom of the beautiful Crystal Palace Park, with excellent transport links, cafés and local amenities nearby.We believe that creating a positive place to work is just as important as delivering exceptional service to our customers.What We Offer
Performance-related bonus.Monday to Friday working hours.Ongoing training and professional development.The opportunity to work directly with the Directors and genuinely influence how the business operates.Long-term career progression as the company continues to grow.A friendly, supportive and forward-thinking working environment.
If you're looking for more than just another office role and would like to become an important part of a growing business with an excellent reputation, we'd love to hear from you.Please send us your CV together with a short covering letter telling us why you’d like to join South London Heating and what you believe you could bring to our team.....Read more...
Prepare and serve Subway products in line with brand standards, food safety procedures and customer requirements.
Provide friendly, efficient customer service for dine-in, takeaway and digital order customers.
Support stock rotation, cleaning schedules, hygiene checks and general store presentation.
Assist with opening, closing and daily operational routines under supervision.
Work with managers and team members to develop confidence in hospitality, food service and workplace communication.
Training Outcome:There may be opportunities to progress into a permanent team member role, shift leader or supervisor position, and to continue with further hospitality apprenticeship training such as Hospitality Supervisor or Hospitality Manager.Employer Description:Long & Dhindsa Ltd operates an established Subway franchised quick-service restaurant. The business serves local customers, commuters, workers, repeat customers and passing trade through dine-in, takeaway and digital ordering channels. The store is owner-managed, with a focus on quality food, excellent customer service, brand standards and developing staff within a supportive hospitality environment.Working Hours :Working pattern to be agreed on rota basis across Subway opening hours. May include weekdays, weekends and occasional evenings, with training time included within paid working hours.Skills: Communication skills,Attention to detail,Customer care skills,Team working,Non judgemental,Patience,Punctual,Reliable,Positive attitude....Read more...
INBOUND SALES AND RETENTION EXECUTIVE – TALKE - £26,500 WITH OTE £36,000Due to continued success, we are working with a fantastic company who require an experienced Inbound Sales and Retention Executive to join their team. The company offers exceptional ongoing training and career progression. With further major growth plans in place, this is the perfect time to get on board and be a key player in their success. Previous experience is preferred but if you are confident on the phone and have the passion for customer service and helping people this could be the role for you.COMPANY BACKGROUNDOur client is a leading independent company that works on a national basis. They offer a market leading customer service experience. Great customer service is at the heart of the business. They have continued to grow and gain a reputation for offering a competitive service and second to none customer service. A recent merger has led to massive growth and yet they still maintain their family feel both with their staff and their customers.INBOUND SALES AND RETENTION EXECUTIVE JOB PURPOSEThe Inbound Sales and Retention Executive will manage inbound sales enquiries and handle contract renewals, ensuring a seamless customer experience and driving sales growth. This role requires strong commercial awareness, adaptability, and a commitment to high customer satisfaction within a fast-paced contact centre environment. Success in this position involves achieving sales targets, effectively utilising CRM tools, and contributing to the team's overall success through collaboration and resilience.INBOUND SALES AND RETENTION EXECUTIVE DUTIES
Manage inbound sales enquiries responding quickly and professionallyProvide relevant information and guidance to ensure the sales is closed and business retainedHandle objections effectivelyNegotiate to meet the customer’s needsAssist existing customers with contract renewals providing new features and benefitsDemonstrate a strong understanding of all the products and services availableContinually improves sales tacticsMaintain customer satisfaction at all times by ensuring high level of customer service is maintained at all times
INBOUND SALES AND RETENTION EXECUTIVE REQUIREMENTS
3 – 5 years’ experience working in a Telesales environmentSelf motivatedQuick learner and adaptableAble to work to and exceed targetsResults orientated and driven by successExcellent communication skillsCustomer focussedAble to work in a fast-paced environmentExcellent PC skillsProblem solverPatientAble to work under pressureDue to location, it is preferred you have you own transport
PACKAGE AND BENEFITS
Working Monday to Friday 9am-5.30pm20 days holiday plus Bank HolidaysOnsite Parking£26,500 basicOTE £36,000Fantastic opportunity to build a careerRecreational break out roomsExcellent ongoing training and supportFun days and eventsFeel valued everydayRecognition awards
Follow us on twitter #awconsultingltdIn respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment AgencyINBOUND SALES AND RETENTION EXECUTIVE – TALKE - £26,500 WITH OTE £36,000....Read more...
TWC HOME GROUPCustomer Service CoordinatorJoin the team keeping our customers informed, reassured and looked afterReports to: Operations ManagerDepartment: Installation OfficeHours: Monday–Friday, 8:00am–4:00pmLocation: Headlands Grove Trading Estate, SN2 7JQSalary & Package: £25,000 per annum + holidays. Full training provided.About the RoleTWC Home Group is looking for a Customer Service Coordinator to be the friendly, organised voice our customers rely on — from the moment their installation is booked, right through to aftercare. You'll be the central point of contact between our customers, installers, service engineers and office team, making sure every job runs smoothly and every customer feels well looked after.What You'll Be DoingCustomer Communication
Call customers ahead of installation to talk them through what will happen on the day.Explain arrival times, site preparation and what to expect.Answer questions and keep customers reassured throughout.
Aftercare
Call customers after installation to check they're happy.Log any concerns and arrange prompt follow-up.Encourage happy customers to leave a review.
Service & Remedial Management
Take service calls and work out what's needed to put things right.Raise service reports and order any parts required.Track remedial jobs through to completion.
Scheduling & Logistics
Manage service engineers' diaries and book appointments efficiently.Confirm and rearrange appointments as needed.Make sure engineers have everything they need before heading out.
Reception & Office Support
Answer incoming calls and direct them to the right person.Take accurate messages and monitor the inbox.Support the Installation Office with day-to-day admin.Help keep schedules and customer records up to date.
What We're Looking ForEssential
A friendly, professional telephone manner.Strong organisational skills and attention to detail.Comfortable multitasking in a busy office.Good computer literacy.A calm, problem-solving approach.Previous customer service experience.
Desirable
Experience in windows, doors or home improvements.Experience scheduling engineers or installation teams.Understanding of warranty or remedial processes.Experience using a CRM system.
Interested in joining TWC Home Group?Apply now with your latest CV INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
As part of your role, you will be the first point of contact for customers, supporting them with enquiries, processing bookings, and helping to ensure excellent service is delivered at all times.
During your apprenticeship, you will:
Respond to inbound calls, emails, and customer enquiries
Process hire bookings, orders, and documentation
Support customers with queries and resolve issues where appropriate
Escalate more complex queries to senior team members
Maintain accurate customer records and databases
Use internal systems to manage contracts and customer information
Liaise with internal teams including operations and scheduling
Build strong relationships with customers
Support the team in delivering high levels of customer satisfaction
Training:You will complete a Customer Service Practitioner Level 2 Apprenticeship, which includes:
On-the-job training within the business
Coaching and mentoring from experienced colleagues
Structured learning covering customer service skills, communication, and systems
Training Outcome:What to expect at the end of your apprenticeship:
A full-time role may be offered upon successful completion
Progression into more advanced customer service or specialist roles
Opportunities to continue developing within the business
Employer Description:We are a specialist company providing powered access equipment and related site access solutions to customers across a wide range of industries. Our services include the hire, delivery, inspection, maintenance, and repair of access equipment such as scissor lifts, boom lifts, and other working-at-height machinery. We work closely with our customers to ensure equipment is supplied safely, on time, and in full compliance with health and safety regulations.Working Hours :Monday - Friday, 08:00 - 17:30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
JOB DESCRIPTION
General Purpose of Position:
The Client Relations Specialist serves as the liaison with the company's customers, developing relationships, providing guidance and advice, and providing a higher level of customer support on a specific product or service.
Duties and Responsibilities:
Ensure both the company and clients adhere to contract / specs Day-to-day communication with customers / clients, answer questions, manage conflicts and collect feedback and escalate as appropriate Maintain up-to-date knowledge of company products and services Effectively provide client support and communication Facilitate inter departmental communication to provide effective client support Build, maintain, and strengthen relationships between the company, reps and clients by providing optimal service Assist sales team with identifying opportunities to up-sell / cross sell services and products Identify internal procedures that adversely affect customer satisfaction and work with internal areas to build consensus and accomplish improvements. Liaise between customers, contractors, sales reps and appropriate personnel Interacts with customers including contractors to provide support and information on an assigned product or service Ensures that appropriate actions are taken to resolve customers, contractor or sales representative problems and concerns Uses knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to forward to the appropriate staff Uses knowledge of a specific product, service, or other assigned area of expertise to validate customers orders and correct as necessary for proper delivery Be familiar with other product and services to support staff of Client Relation Specialists Collaborate with customer service personnel, product management department, service departments and/or sales representatives to streamline information and orders Performs other related duties as assigned Collaborate with regional sales resources to improve their customer service experience Escalate issues or situations as appropriate Understand contractor, sales representative and customer perspectives to improve their order experience Build relationships directly with contractors, sales representatives, customers and internal staff
Experience and Education:
1 to 2 years experience and/or training in this type of work High School Diploma or GED Strong verbal and excellent written communication skills; strong attention to detail Excellent time management skills Excellent customer service skills Ability to develop working relationships at multiple levels of the organization Collaborative team player with the ability to build consensus Proficient with Microsoft Office Suite and SAP Ability to handle change and ambiguity Effective in a fast paced environment Ability to be self-directed and motivated Ability to work at a focused and continuous pace The salary range for applicants in this position generally ranges between $56,000 and $66,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
• To provide general business/administrative support to the Customer Service Team and the Facilities Team including document management (filing, scanning, copying), being the first point of contact on the phones and monitoring various email inboxes. • As an apprentice you will spend approximately one day per week working towards your qualification or taking part in training and development activities. It is required that you commit to the formal training as well as the on-the-job aspects. • To provide efficient and effective customer service to all customers who are contacting the Council by a personal visit to reception and customer access points, e-mail, in writing or by telephone.• To provide a ‘triage’ first contact service for customers and helping them interact with local authority services, on-site partners and third-party providers where appropriate • To maintain and update databases (internal and external) and other information systems as required. • Raising Purchase Orders, Invoices and GRNs• To open, and scan post to relevant members of the council.• To undertake other duties such as the line Manager determines, commensurate with the grade, including special projects. • To provide high levels of customer service for our residents, staff, managers and external partners, so that they are made to feel warm, welcome, wanted and cared for. • To book and conduct customer appointments regarding Revenues and Benefits enquiries where customers need assistance, liaising with Capita’s team and Citizens Advice where necessary.• To prepare and issue visitor badges for meetings with local authority officers and on site partners.• To meet the requirements of the customer satisfaction process by promoting the completion of surveys and following agreed procedure • To receive occasional post and deliveries on reception.• To promote self-service and channel shift in line with the digital strategy, supporting customers with self-service facilities, web based and physical.• To work towards meeting performance targets and quality assurance requirements for the Customer Support Team.• To co-operate with the implementation of new services/processes into the team and help ensure that all arrangements, systems and resources are in place to enable services to be delivered in a customer focussed and business-like way.• To ensure all forms, literature and information sheets are kept replenished and tidy. Undertake regular liaison with services to ensure all publications are up to date and the most recent publications.Training Outcome:The potential to apply for a full time position within the council. Employer Description:At Hart, you’ll find yourself working in a friendly atmosphere alongside supportive people. We're a dynamic organisation that encourages innovation, modern technology and smarter working arrangements.
We offer an excellent employment package with favourable terms and conditions, many opportunities to develop and a competitive salary and pension. We value the ideas of our staff and give them the flexibility they need to achieve a healthy work-life balance. In turn, we believe this enables greater job satisfaction.Working Hours :Monday to Thursday 8.30am to 5pm
Friday 8.30am to 4.30pm
With 1 hour lunch breakSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working....Read more...
Customer Service & Communication:
Handle incoming telephone calls professionally, dealing with enquiries and providing accurate information
Process service bookings efficiently and accurately
Respond to email enquiries promptly across all service areas
Deliver excellent customer service and maintain a positive customer experience
Act as a key point of contact for customers and internal teams
Service Delivery and Scheduling Support:
Schedule clinicians and resources for clinics and service delivery
Maintain and update scheduling records
Coordinate availability and ensure effective utilisation of resources
Support the planning and coordination of clinics and service delivery
Assist with day-to-day operational administration tasks
Ensure service records and booking details are accurate and up to date
Recruitment & Compliance Support:
Assist with recruitment of clinicians, including onboarding activities
Support compliance processes such as document checks and record maintenance
Ensure all compliance documents are complete and up to date
Administration Duties:
Process returned forms and documentation in a timely manner
Create and issue certificates and outcome reports
Maintain organised filing systems and accurate electronic records
Data Protection & Confidentiality:
Handle sensitive personal and medical data in line with GDPR requirements
Ensure all data is stored, processed, and shared securely
Maintain strict confidentiality at all times
Training:
1 day every other week at college (Term-time)
Work place mentor
College assessor
Training Outcome:Upon completion of this apprenticeship there will be opportunities to develop in the company.Employer Description:Every month, over 10,000 drivers trust D4Drivers for their medical examinations, alongside some of the UK’s largest and most reputable companies.
Since 2013, D4Drivers has established itself as the leading provider of driver medicals in the UK. We strive to enhance our services to meet and exceed your expectations.
We are proud to be part of a group of companies, under the D4Group name, not only dedicated to delivering high quality and affordable driver medicals but also at the forefront of advancing occupational health solutions tailored specifically for road haulage operators.Working Hours :Monday - Friday (Hours to be confirmed at interview).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills....Read more...
Providing excellent customer service by phone and email
Supporting customers with enquiries and orders
Learning about WP Group products and services
Updating customer information using our CRM system
Supporting sales activity by identifying new opportunities
Building relationships with customers
Working alongside our experienced commercial team
Training:
Customer Service Practitioner Level 2
South Hampshire College Group
Training Outcome:Long term future career prospects in Customer Service.Employer Description:WP Group (Part of Moove Europe) is a leading fuels distribution company. Our head office is based in central Southampton. We specialise in the supply of high-quality fuels.
Being owned by one of Brazil’s largest companies we benefit from being part of a corporate organisation with the agility of a medium sized business. We are fast-paced, people focused, driven by innovation and our customer relationships.
We are proud of our People and culture and are always looking for enthusiastic and positive individuals to join and develop in our inclusive workplace.Working Hours :Monday - Friday 08:30 - 17:30Skills: Communication skills,Organisation skills,Customer care skills....Read more...
Empire Hire Group is one of the fastest growing providers of short-term hire powered access, site security and tools in the UK. The company is headquartered in Dunstable, Bedfordshire but can rent the full range of equipment across all of England and Scotland. Empire Hire Group has a huge fleet of equipment available to hire including scissor lifts, boom lifts, push around pop ups, PECO/ECO lifts, material lifts, gas lifts, access towers, podiums, steps and combi ladders, secure site storage, pallet trucks and trolleys, pipe threading equipment and professional grade drills and saws. The company's powered access equipment is ideal for a wide range of applications, including construction, maintenance, and refurbishment. The range of access equipment available is perfect for working at heights of up to 20 meters. The push around pop ups is a great economical option for smaller jobs, and the PECO/ECO lifts are manual lifts that are perfect for budget-conscious customers. Role Purpose
Provide exceptional customer service as the first point of contact for customers, handle enquiries, bookings, and administrative tasks to support smooth operations.
Develop foundational skills in customer service, office administration, and the equipment hire industry
Key Responsibilities
You will respond to inbound calls, emails, and customer enquiries promptly and professionally. Process hires bookings, orders, and hire documentation accurately. Manage customer accounts and maintain up-to-date customer records. Use hire management software for contracts and customer information. Resolve customer queries and escalate complex issues when appropriate.
Liaise with operations, scheduling, and engineering teams to coordinate deliveries and collections.
Training:Level 2 Customer Service Practitioner.Training Outcome:Permanent role within customer service upon successful completion or progression to accounts management or sales.Employer Description:Tool Hire CompanyWorking Hours :Monday to Friday 08:00 to 17:30.Skills: Able to work as part of a team,Attention to detail,Communication skills....Read more...
Main Responsibilities:
Responding to customer inquiries and complaints and resolving any issues in a timely and professional manner
Accurate recording of complaints
All complaints logged and acknowledged within 24 hours
Accurate recording of all complaints and survey results
Provide feedback where necessary to Head of Customer Experience
Identify trends
Resolve client complaints within SLA
Collaborating with other departments to ensure customer satisfaction
Handling customer complaints and escalating issues as necessary
Maintaining customer records by updating account information
Company Benefits:
Incentive trips & prizes
High Street discounts
Long service awards
Free flu jabs
Health and Wellbeing perks
Company funded social events
Funded courses
Excellent progression opportunities
Discounted staff travel
Pension Scheme
Training:
Customer Service Practitioner Level 2 apprenticeship Standard
Training Outcome:
Customer Service Advisor
Customer Experience Manager
Various other opportunities in other roles / departments (squiggly career path)
Employer Description:Global travel management, powered by people and tech
Clarity Travel handle everything from rate negotiations to travel risk management, ensuring your corporate travel programme is expertly planned and managed, no matter where your business takes you.Working Hours :Monday to Friday from 9:00am to 5:30pmSkills: Communication skills,IT skills,Organisation skills,Attention to detail,Customer care skills....Read more...
An Auto-care Technician requires a unique combination of technical, retail and customer service skills. You will use a range of tools, measuring and diagnostic equipment to identify & repair simple system faults. You will demonstrate expertise not only in the technical elements of your role and have a good grasp of the practical and theoretical aspects of the vehicle systems you service, but also have excellent telephone, customer service and strong problem solving and self-organisation skills.
You will assist with MOTs, mechanics on vehicles and cleaning cars and you will attend Kingston college one day a week to study and gain professional knowledge and skills.Training:
Autocare Technician Level 2
All training will be provided by a qualified motor technician
Training Outcome:At the end of the apprenticeship, you will be a fully qualified technician with an MOT licence.Employer Description:Fawngrove Garage is a family run motor vehicle garage that pride itself on great customer service and relibilty to the local community. Working Hours :Monday - Friday
8:00am - 5:30pmSkills: Communication skills,Attention to detail,Team working,Initiative....Read more...
You would be the first point of contact for all bereavement related enquiries at Thornton Crematoria from Funeral Directors, Clergy, bereaved families and the general public.
To ensure that all burial and cremation documents are processed in line with all statutory legislation in a timely manner. Provide further administrative support for the service for all aspects of service delivery and customer care to the bereaved and other service users
To undertake the cremation process of deceased persons under the direction of the Bereavement Services Manager, in accordance with the codes of practice, ethics and all relevant to date legislation.
To provide a caring, sensitive, and high-quality service to the bereaved and members of the public attending the cremation service. To undertake all chapel duties in the crematorium in readiness for service provision and all associated work in the environment within the crematorium.Training:Qualification - Level 2 Customer Services Practitioner
Apprentices without Level 1 or above English and maths will need to achieve this level and take the test for Level 2 English and maths prior to taking the end-point assessment.
On and off-the-job training and location to be confirmed.Training Outcome:Support towards the end of a fixed-term contract is provided by a dedicated Apprenticeship Team, which includes eligibility for redeployment in the last 2 months of the contract.Employer Description:Sefton Council is a local authority within the Liverpool City Region. Sefton is a diverse and exciting borough and is a great place to live and work. As an employer we can offer a diverse range of job roles across a variety of settings. We offer attractive conditions of service which allow for a good work life balance and invest in our staff through our learning and development programme.Working Hours :Monday to Friday, 8.30am to 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Empathy....Read more...
Duties will include:
Answering incoming calls and responding to customer enquiries in a professional and friendly manner
Providing general administrative support, including organising paperwork and maintaining accurate records
Completing data entry tasks and updating internal systems with customer, order, and product information
Following up on customer orders and deliveries to ensure a smooth service experience
Supporting customers with queries and providing excellent customer service
Updating the company website with new products, information, and content
Supporting social media activity to promote products, increase engagement, and help drive sales
Working closely with the wider team to support daily business operations and improve customer experience
Training:
Teaching and learning the skills, knowledge and behaviours within Business Administration
Training Outcome:Future prospects include opportunities for career progression within the company, continued development of administration and customer service skills, exposure to wider business operations, and the potential to progress into supervisory or managerial roles while building transferable skills for a long-term career in business administration.Employer Description:Welcome to the Park Lane Beds exclusive mattress and bed collection, we hope you enjoy browsing through our extensive product range as much as we have enjoyed selectively creating it.At Park Lane beds we manufacture superior natural products sourcing all of our natural materials within Great Britain. Using only the finest Mohair, Silk, Wool, Cashmere, Bamboo & Cotton available for mattresses.Our ever popular Cool Gel & Memory foam mattresses conform to the body offering great support and keeping you cool.Made by highly skilled craftsmen with years of experience, our beds and mattresses not only offer great quality but also fantastic value for money.At Park Lane Beds we know how important excellent customer service is, with dedicated sales and support staff waiting to assist.We continually look for ways to make our products better, at Park Lane Beds innovation is key!Working Hours :Monday- Friday 8am- 4pm (30 min lunch break)Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Organisation skills,Patience,Problem solving skills,Resiliance,Team working....Read more...
Managing the bookings and customer service for our partners
Ensuring cargo booking sheets are sent to the various carriers
Working with agents
Assisting partner products with daily flights, ensuring those booking sheets are sent for the allocation of the correct department
Carry out bookings, resolving queries and check freight when required
Assisting with the customer service team
Carry out UK post flights on a daily basis and checking how the build up is being completed
Training Outcome:Being a successful Customer Service Agent within the aviation industryEmployer Description:Network Aviation Group heads up a group of two dozen wholly owned and inter-related aviation businesses. Originally formed in 1985 the Network Aviation Group now spans five continents. We offer a variety of sales and services to client airlines, as well as managing a fleet of freighter aircraft on a network of scheduled routes and charters throughout the world.Working Hours :Monday to Friday, 9:00 am - 5:30 pmSkills: Attention to detail,Customer care skills,Problem solving skills,Team working....Read more...
SALES & CUSTOMER SERVICE ADMINISTRATOR - KITCHEN REFURBISHMENT – LOCATION Newbury (Thatcham) - PART TIME – SALARY £14 per hour + BONUS & BENEFITSSales and Customer Service Administrator required for the UK’s leading and award-winning Kitchen makeover company. They specialise in renovating existing kitchens instead of replacing, typically saving customers 50% of the cost of replacement.They also offer the option of supplying and fitting a brand-new kitchen if the existing kitchen cannot be updatedDue to their continued growth and success, they are now recruiting for a Sales and Customer Service Administrator to work part time out of the Newbury BranchTHIS IS A PART TIME ROLE (NOT FULL TIME) WITH A SATURDAY ON A ROTA BASIS (ESSENTIAL) - YOU MUST BE ABLE TO WORK ON A SATURDAYTHE ROLE
As Kitchen Showroom Consultant you will be the first point of contact for customers coming to the showroom and via telephoneGathering full customer requirements, what they are looking to achieved & their expected spend level.Arranging and booking appointments for a member of the team to carry out a home visit to present the sales possibilities & take measurements etc.You will be showing customers the products and service on offer e.g. Kitchen doors, worktops, handles, appliances etc.Helping customer choose colours, styles etc.Taking phone calls from potential and existing customers as well as suppliersFollowing up internet and email enquiriesYou will also be carrying out general admin duties e.g., quotations, placing orders, dealing with suppliers and other admin work as requiredEnsuring the showroom is always clean and tidyThis is a Part Time role working during the week with a Saturday on a Rota BasisWorking as a part of a small team, helping out in all departments as business dictatesYou will be working from the Thatcham Branch, on the A4.
THE PERSON
The successful Showroom Consultant MUST have experience in a similar role with significant customer interaction both via the phone and face to face. Minimum of 2 years.It would be advantageous to have previous experience in Kitchens, Bathrooms, Bedrooms, DIY, Home Furnishing etc.A friendly disposition and ability to engage customers is essentialEnthusiasm for and a strong interest in home improvementsThe successful candidate must be able to work independently, often looking after the showroom on your own.Confident & able to convert a customer enquiry into a lead or home/showroom appointmentAble to work alternate Saturdays with additional hours as required (No Sundays)You must be IT proficient, able to use email, Word, Excel and the Microsoft suiteYou MUST have excellent customer service skills with great customer facing skillsHands on and happy to help within all departmentsLive within a commutable distance to the Thatcham Branch
THE PACKAGE
Salary £14 per hourBonus schemePro Rata Holiday entitlement Free uniformPension SchemeStaff DiscountsPart Time
THIS IS A PART TIME ROLE WITH A SATURDAY ON A ROTA BASISSALES & CUSTOMER SERVICE ADMINISTRATOR - KITCHEN REFURBISHMENT – LOCATION Newbury (Thatcham) - PART TIME – SALARY £14 per hour + BONUS & BENEFITS....Read more...
