Customer Support Specialist - Moodle & Totara Expert About the Role: We're looking for an experienced Customer Support Specialist to join our team and become the vital link between our customers and technical teams. In this role, you'll resolve customer queries, troubleshoot technical issues, and deliver outstanding service that keeps our clients delighted. You'll work closely with our Consultancy and System Circles to solve complex technical challenges, ensuring our customers get the support they need, when they need/it.What We OfferSalary: £30,000 - £35,000 per annumBenefits: Bonus, 52 Hours a year protected learning, company sick pay, 60 days work from abroad if wanted, 15 hours volunteering time, holiday purchase scheme, enhanced maternity & paternityLocation: Fully remote - work from anywhere in the UK or IrelandFlexibility: Enjoy the freedom of remote working while being part of a collaborative team What You'll Be DoingResolving customer queries efficiently and professionallyTroubleshooting technical issues across Moodle LMS, Moodle Workplace, and Totara platformsCollaborating with our Consultancy and System Circles to resolve complex casesDelivering exceptional customer service that exceeds expectationsManaging technical support cases from initial contact through to resolutionEssential Requirements To be successful in this role, you'll need:2+ years of hands-on experience with Moodle LMS, Moodle Workplace, and TotaraProven track record in a customer support role, specifically handling complex technical casesRight to work in the UK or Ireland (this is essential - please only apply if you meet this requirement)Ideal Candidate: You're someone who combines technical expertise with excellent customer service skills. You thrive on solving problems, remain calm under pressure, and take pride in turning challenging situations into positive customer experiences. You're comfortable working independently in a remote environment while staying connected with your team. Ready to Apply?If you meet the essential criteria and are excited about this opportunity, we'd love to hear from you. Please submit your CV along with a cover letter highlighting your relevant Moodle/Totara experience and customer support achievements.....Read more...
Customer Service Advisor CO Home Improvements Competitive Salary Wakefield Part Time, 3-4 days a weekBenefits:Commission Structure | 25 days Holiday + Bank Hols | Health cash plan | Pension Scheme | Personal development programmes through courses and training | Free parking About us:CO Home Improvements are a group of six retail brands operating across the North of England and Cumbria, forming part of the £60 million turnover Conservatory Outlet Group. As established leaders in the design and installation of conservatories, orangeries, windows, doors, and modern living spaces, we’re committed to transforming homes with innovative, high-quality products that combine striking design with everyday functionality. Our approach is rooted in delivering exceptional customer service.Our employees are the heart of the business, and we invest in great people by offering ongoing career development and training opportunities. If you’re passionate about making a difference and want to be part of a team that values your ideas and hard work, we’d love to hear from you. About the Role:This is a part time role of 3-4 days a week and you’ll be a key point of contact for customers throughout their journey. Key responsibilities include:
Act as the main point of contact between customers, suppliers, and internal teams to resolve queries quickly and effectively.Build and maintain strong working relationships with both internal departments and external partners.Gather and record customer feedback at key stages of the customer journey.Respond to customer emails and calls promptly and professionally.Obtain and evaluate information to handle product and service enquiries in line with company guidelines.Keep customers regularly updated on progress and ensure they’re satisfied with the service provided.
What we are looking for:
Experience in the home improvement industry is a plus, but full training will be provided.Confident communicator with strong listening and people skills.Calm, polite, and professional when handling customer concerns.Highly organised with excellent attention to detail.Motivated, proactive, and able to manage your own workload effectively.Strong customer focus with a genuine desire to deliver great service.Able to use your initiative to resolve issues and find practical solutions.Competent with Microsoft Office, especially Excel, and comfortable working accurately with data.
If the above sounds like you, we would like to hear from you!How to apply:Ready to start your career with us? Apply with your CV. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Vehicle Damage Assessor (VDA) Permanent Role - Derby
Were looking for an experienced Vehicle Damage Assessor / Estimator to join a well-established Accident Repair Centre in the Derby area. This is a great opportunity to join a supportive team with excellent earning potential and long-term stability.
The role Vehicle Damage Assessor / Estimator
You will:
- Inspect accident-damaged vehicles and assess full repair costs and timescales
- Ensure correct repair methods and pricing structures are followed
- Manage workflow in line with company and customer targets
- Use computerised estimating systems
- Liaise with insurers, accident management companies, and customers
- Provide updates and ensure excellent customer service throughout
What were looking for
- Experience using estimating software (ideally Audatex)
- ATA accreditation is desirable but not essential
- Strong communication and customer service skills
- Ability to work accurately, efficiently, and as part of a team
Whats on offer
- Salary £40,000 plus group bonus
- 29 days holiday including bank holidays, with extra days awarded for service
- Pension contributions
- Referral bonus scheme
- Flexible working options available
- Benefits App virtual GP, EAP, high-street discounts, cycle to work, discounted repairs & more
- Accredited ongoing training and development
- Genuine career progression within a large, supportive national group
Apply now
If youre interested in this Vehicle Damage Assessor / Estimator role, click Apply Now or contact Richard for a confidential chat:
ð 07590 309374
ð§ richard@holtautomotive.co.uk....Read more...
Vehicle Damage Assessor (VDA) Permanent Role - Washington
Were looking for an experienced Vehicle Damage Assessor / Estimator to join a well-established Accident Repair Centre in the Washington area. This is a great opportunity to join a supportive team with excellent earning potential and long-term stability.
The role Vehicle Damage Assessor / Estimator
You will:
- Inspect accident-damaged vehicles and assess full repair costs and timescales
- Ensure correct repair methods and pricing structures are followed
- Manage workflow in line with company and customer targets
- Use computerised estimating systems
- Liaise with insurers, accident management companies, and customers
- Provide updates and ensure excellent customer service throughout
What were looking for
- Experience using estimating software (ideally Audatex)
- ATA accreditation is desirable but not essential
- Strong communication and customer service skills
- Ability to work accurately, efficiently, and as part of a team
Whats on offer
- Salary £40,000 plus group bonus
- 29 days holiday including bank holidays, with extra days awarded for service
- Pension contributions
- Referral bonus scheme
- Flexible working options available
- Benefits App virtual GP, EAP, high-street discounts, cycle to work, discounted repairs & more
- Accredited ongoing training and development
- Genuine career progression within a large, supportive national group
Apply now
If youre interested in this Vehicle Damage Assessor / Estimator role, click Apply Now or contact Richard for a confidential chat:
ð 07590 309374
ð§ richard@holtautomotive.co.uk....Read more...
Title: Service Engineer – Marine Propulsion
Reference: 1420/22
Sector: Power & Propulsion
Type: Permanent
Location: Various Locations across the UK
Salary: Competitive
HSB Technical’s Power & Propulsion team is seeking multiple Service Engineers to support a range of leading businesses across the UK, Europe, Middle East, and Africa (EMEA).
This is an exciting opportunity to work on state-of-the-art waterjet systems for a key OEM in the marine industry, supporting major MOD clients’ vessels including:
Coastguard and Police boats
Royal Navy Pacific Fleet vessels
Workboats
Fast Ferries
The role involves frequent travel, typically in 5-day assignments, with most weekends spent at home. As a Service Engineer, you will act as the company’s on-site representative, providing hands-on support to customers, distributors, and service agents.
Key Responsibilities - Service Engineer – Marine Propulsion
As a Service Engineer, you will act as the company’s on-site representative across the EMEA region. Your responsibilities will include:
Delivering technical support on-site and remotely, ensuring customer satisfaction and operational efficiency.
Conducting detailed inspections, producing comprehensive reports with clear recommendations.
Completing refurbishment and repair works, including mechanical and electronic systems, following customer approval.
Recommending parts replacements and associated costs, ensuring repairs are completed efficiently and to a high standard.
Performing fault finding and troubleshooting on complex propulsion and control systems.
Delivering training sessions for customers and service agents, using hands-on methods and supporting PowerPoint presentations.
Ensuring all work is performed safely, efficiently, and in compliance with company and client procedures.
Knowledge & Skills - Service Engineer – Marine Propulsion
Strong knowledge of hydraulics, pneumatics, and mechanical controls. ( Thrusters & Water Jet propulsion systems )
Ability to read and interpret mechanical, hydraulic, and electrical drawings.
Excellent report writing and communication skills.
Willingness to travel across the UK and internationally.
Qualifications - Service Engineer – Marine Propulsion
Full UK driving licence.
Valid passport.
Recognised engineering apprenticeship or equivalent qualification.
This role is advertised by HSB Technical, acting as the appointed recruitment consultancy. Our client base is global, well-established, and respected within the Power & Propulsion sector.....Read more...
Service Engineer
Bristol
£32,000 - £35,000 Basic + Training + Job Satisfaction + Challenge + Stability + Family - Feel + Holiday + low staff turnover + Work life balanace
Solidify your career as a Service Engineer, where your passion for engineering and willingness to learn will be fully supported. This is a hands-on role offering comprehensive training, allowing you to grow into a true specialist while taking on new challenges that provide genuine job satisfaction. Continue building your skills to the best of your ability and advancing your career within a supportive and forward-thinking environment.This company is a global leader in the supply, service, and support of material handling equipment, including forklifts, warehouse trucks, and automated solutions. Due to continuous expansion and increasing customer demand, they are looking for a motivated Service Engineer to join their growing team. This is an excellent opportunity for someone who enjoys hands -on job satisfaction and wants to work with a stable, and well-established organisation.The Service Engineer Role Will Include: *Site based service position in the Bristol area *Service, repairs, PPMs, and breakdowns of material handling equipment * Occasional travel to nearby customer sites for urgent breakdowns
The Successful Service Engineer Will Have: *A background or experience in mechanics *Commutable to the Bristol area *Full UK driving licence
Please Apply or Call Rebecka on 07458163046 for Immediate Consideration.
Keywords: Service engineer, Field service engineer, trainee engineer, site service engineer, mechanical, mechanical fitter, installation engineer, field install engineer, service tech, service technician, electrical engineer, maintenance engineer, mobile engineer, appliance engineer, electromechanical engineer, Bristol, Bath, Weston-super-Mare, Yate, Clevedon, Portishead, Keynsham, Nailsea
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency. Please visit our website at Future Engineering Recruitment to view other positions we are currently handling. Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit, should not apply as your details will not be processed. We will endeavour to respond to all applicants; however due to the volume of responses, we can only guarantee that candidates who have been shortlisted will be contacted.....Read more...
1st Line Service Support Engineer
Location:- Manchester
Salary:- to £30k Inclusive of Shift Allowance. 24/7 Shift Rota once fully trained.
Environment:- 1st line Support, Customer Interaction, Service Desk, ServiceNow, Salesforce, Incidents, Escalations.
This role could suit an IT Graduate looking for a first role and training in the IT/Tech world.
Step into a fast-paced, high-growth tech environment and become the front line of technical resolution.
Our technology-based client is on the lookout for a First Line Support Specialist who lives and breathes technology, enjoys troubleshooting live issues, and wants exposure to real-world infrastructure, platforms and customer environments. If you want a role that develops you quickly and gets you working with skilled engineers from day one — this is it.
What you’ll be doing
Responding to live incidents and service requests
Troubleshooting faults across multiple technologies and platforms
Working directly with engineers to drive rapid issue resolution
Managing incidents end-to-end, including outage documentation
Applying system patches, updates and config changes during shifts
Acting as the communication bridge between customer, engineering teams and third parties
You'll get exposure to real production environments, critical systems, and a stack of platforms where you’ll constantly build your skills and technical depth.
What we’re looking for
• Experience in a support or helpdesk environment (ideal, not essential)
• Strong customer communication and incident ownership
• A proactive problem-solver with a can-do mindset
• Hungry to learn, push yourself, and progress fast
• Passion for IT, networks, communications or infrastructure tech
If you want more than just ticket-logging — if you want to resolve, learn, communicate and grow — you’ll fit right in.
What’s on offer
Hybrid/fully-remote progression after on-site training
Fast technical development, qualifications & progression routes
M-F working to start, moving to shifts once live-ready
25 days holiday + bank holidays, rising with service
EV scheme, cycle to work, tech scheme & employee health plans
Mental health support, EAP access & a people-first culture
________________________________________
Ready to step up, take ownership, and build your career in real tech operations?
Apply now — your next step in IT Support starts here
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk....Read more...
We are looking for a motivated and organised Apprentice Office Administrator to join our team. This is an excellent opportunity to start your career in business administration while gaining hands-on experience in a busy automotive service environment. Full training will be provided, and you will work towards an industry-recognised qualification through the apprenticeship program.
Key Responsibilities
As an Apprentice Office Administrator, you will support the day-to-day running of the office and service department, including:Creating and sending invoices for vehicle repairs and services
Booking customer vehicles in for repairs and maintenance
Logging payments in and out accurately
Handling and following up on warranty claims
Ordering parts from suppliers as required
Updating customers on the progress of their repairs (via phone, email, and WhatsApp)
Filing and processing purchase invoices on Xero accounting software
Preparing and sending diagnostic reports to warranty companies to support claims
Creating estimates and quotations for repairs
Providing excellent customer service and support, both in person and online
Friendly and professional manner when dealing with customers
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
The opportunities in the world of business are endless. Many apprentices start in business administration, customer service or accountancy, which are great stepping stones into lots of exciting careers
You can go on to specialise in a particular field and into management. You will find people who started in administration working in all professional areas and at all levels
If you are good at IT and enjoy working with others, then a Business Apprenticeship could give your career a great start
Employer Description:At Autoworks, we pride ourselves in offering our clients a professional and quality service. We aim to achieve this by picking the best quality materials and ensuring quality assurance inspections are conducted by our head technicians before signing off each job. This ensures that each car rolled out of our workshop meets an exceptionally high standard. We pay a great deal of attention to getting the best possible finish so that you would never know there had been any damage.Working Hours :Monday - Friday, 10.00am - 6.00pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
As an Apprentice Administrator or Customer Service Practitioner at OnTapGroup, you will work closely with our Office Manager and the wider team to help keep the business running smoothly. This will be a varied and rounded role which will include all areas of the business.
Key Responsibilities:
Answering phone calls and emails from customers and suppliers
Booking in jobs and appointments for our engineers
Helping with quotes, invoices, and work orders
Supporting the team with social media updates and admin tasks
Keeping office supplies and materials organised
Maintaining good relationships with clients and contractors
Working with the Office Manager to coordinate daily schedules
Gaining customer service and business administration skills
Working as part of a team to complete tasks effectively and efficiently
Interested in property, maintenance, or office management
The apprenticeship for this role could be either a Business Administration Level 3 qualification or a Customer Service Practitioner Level 2 qualification depending on the experience and interests of the chosen candidate. If either of this appeal to you, please do apply.Training:Business Administrator Level 3 apprenticeship (Customer Service Practitioner Level 2, depending on experience and interests). Mentoring and on-the-job training from experienced staff.Training Outcome:There is an opportunity for a full-time job upon successful completion of the apprenticeship.Employer Description:ON TAP are the market-leading property maintenance company in Brighton & Hove. We work with homeowners, landlords, councils, and local businesses. Our office manages hundreds of maintenance jobs every week across plumbing, heating, electrical, and general building services.Working Hours :Monday to Friday with one hour for lunch and 6-hours study time per week for work-based learning. Working hours TBCSkills: Friendly,polite,Confident on the phone,Reliable,Punctual,Well-organised,Multiple tasker,Keen to learn,Takes responsibility,Team player,Works on own initiative,Good communication,IT Literate,Hard-working....Read more...
Service Engineer Security Systems
Location: (Southwest Swindon/Bristol/Bath area)
Sector: Security, Electrical & Building Technology
Salary: £35-40,000 DOE
Holt Engineering Group is working with a well-established and forward-thinking security systems provider delivering cutting-edge electronic security and life-safety solutions across the UK and Europe.
Were seeking an experienced Service Engineer to join a respected, employee-owned security technology business specialising in the maintenance and support of integrated security systems across commercial and critical infrastructure sites.
This is an excellent opportunity for a technically skilled professional who takes pride in delivering exceptional service, solving complex technical challenges, and ensuring systems remain fully operational for clients across the UK.
Key Responsibilities
- Perform routine maintenance, testing, and repairs of CCTV, access control, and intruder alarm systems
- Troubleshoot and resolve faults efficiently to minimise downtime and maintain client satisfaction
- Provide on-site and remote support to clients, ensuring all systems meet compliance and performance standards
- Conduct system inspections and preventative maintenance visits
- Deliver clear, customer-focused technical guidance on system use and functionality
- Maintain accurate service documentation and site records
What Youll Need
- Proven experience as a Service Engineer or Security Systems Engineer within the electronic security industry
- Strong working knowledge of CCTV, access control, and intrusion detection technologies
- Excellent fault-finding, diagnostic, and communication skills
- Strong customer-service approach with the ability to manage client relationships professionally
- Relevant technical qualification (electrical or electronic discipline preferred)
- Full UK driving licence and flexibility to cover regional or national travel
Whats on Offer
- Employee-owned organisation share in the companys long-term success and stability
- 25 days annual leave plus bank holidays
- Company pension scheme
- Private healthcare
- Annual private wellbeing and health screening (fully funded)
- Employee Assistance Programme 24/7 wellbeing and support access
- Life Assurance (4x salary) from day one
- Supportive environment focused on development, independence, and continuous learning
If you would like some more information regarding the Service Engineer role, please contact me.
....Read more...
Service Engineer Security Systems
Location: (Scotland, Central Belt)
Sector: Security, Electrical & Building Technology
Salary: £35-40,000 DOE
Holt Engineering Group is working with a well-established and forward-thinking security systems provider delivering cutting-edge electronic security and life-safety solutions across the UK and Europe.
Were seeking an experienced Service Engineer to join a respected, employee-owned security technology business specialising in the maintenance and support of integrated security systems across commercial and critical infrastructure sites.
This is an excellent opportunity for a technically skilled professional who takes pride in delivering exceptional service, solving complex technical challenges, and ensuring systems remain fully operational for clients across the UK.
Key Responsibilities
- Perform routine maintenance, testing, and repairs of CCTV, access control, and intruder alarm systems
- Troubleshoot and resolve faults efficiently to minimise downtime and maintain client satisfaction
- Provide on-site and remote support to clients, ensuring all systems meet compliance and performance standards
- Conduct system inspections and preventative maintenance visits
- Deliver clear, customer-focused technical guidance on system use and functionality
- Maintain accurate service documentation and site records
What Youll Need
- Proven experience as a Service Engineer or Security Systems Engineer within the electronic security industry
- Strong working knowledge of CCTV, access control, and intrusion detection technologies
- Excellent fault-finding, diagnostic, and communication skills
- Strong customer-service approach with the ability to manage client relationships professionally
- Relevant technical qualification (electrical or electronic discipline preferred)
- Full UK driving licence and flexibility to cover regional or national travel
Whats on Offer
- Employee-owned organisation share in the companys long-term success and stability
- 25 days annual leave plus bank holidays
- Company pension scheme
- Private healthcare
- Annual private wellbeing and health screening (fully funded)
- Employee Assistance Programme 24/7 wellbeing and support access
- Life Assurance (4x salary) from day one
- Supportive environment focused on development, independence, and continuous learning
If you would like some more information regarding the Service Engineer role, please contact me.
....Read more...
Service Engineer Security Systems
Location: Oslo, Norway
Sector: Security, Electrical & Building Technology
Salary: 45-50,000 DOE
Holt Engineering Group is working with a well-established and forward-thinking security systems provider delivering cutting-edge electronic security and life-safety solutions across the UK and Europe.
Were seeking an experienced Service Engineer to join a respected, employee-owned security technology business specialising in the maintenance and support of integrated security systems across commercial and critical infrastructure sites.
This is an excellent opportunity for a technically skilled professional who takes pride in delivering exceptional service, solving complex technical challenges, and ensuring systems remain fully operational for clients across the UK.
Key Responsibilities
- Perform routine maintenance, testing, and repairs of CCTV, access control, and intruder alarm systems
- Troubleshoot and resolve faults efficiently to minimise downtime and maintain client satisfaction
- Provide on-site and remote support to clients, ensuring all systems meet compliance and performance standards
- Conduct system inspections and preventative maintenance visits
- Deliver clear, customer-focused technical guidance on system use and functionality
- Maintain accurate service documentation and site records
What Youll Need
- Proven experience as a Service Engineer or Security Systems Engineer within the electronic security industry
- Strong working knowledge of CCTV, access control, and intrusion detection technologies
- Excellent fault-finding, diagnostic, and communication skills
- Strong customer-service approach with the ability to manage client relationships professionally
- Relevant technical qualification (electrical or electronic discipline preferred)
- Full UK driving licence and flexibility to cover regional or national travel
Whats on Offer
- Employee-owned organisation share in the companys long-term success and stability
- 25 days annual leave plus bank holidays
- Company pension scheme
- Private healthcare
- Annual private wellbeing and health screening (fully funded)
- Employee Assistance Programme 24/7 wellbeing and support access
- Life Assurance (4x salary) from day one
- Supportive environment focused on development, independence, and continuous learning
If you would like some more information regarding the Service Engineer role, please contact me.
....Read more...
Warehouse Administrator
Location: Paddock Wood,
Contract Type: Permanent
Salary: £28,000 + Bens
Hours: Monday to Friday 0800 to 1700
- Join a supportive team in a fast-paced environment.
- Receive training and professional development opportunities.
- Play a key role in delivering excellent customer service.
Our client is a leading company based in Kent. They are looking for a dedicated Warehouse Administrator & Customer Service Agent to join their team in Paddock Wood. This is a great opportunity to grow your skills in a supportive company that values high standards.
Position Overview
In this role, you will be based on the shop floor and will be the first point of contact for customers. You will ensure a smooth experience by handling enquiries and resolving issues efficiently. Your work directly supports the company's commitment to providing an excellent service for its clients.
Responsibilities
- Act as the first point of contact for all customers.
- Resolve customer enquiries by email, phone, and chat.
- Provide accurate information on orders and shipping.
- Collaborate with internal teams to solve customer concerns.
- Document all customer interactions and update records.
- Complete stock investigations to ensure accuracy.
- Investigate warehouse errors and suggest corrective actions.
Requirements
- A proactive and positive, can-do attitude.
- A strong customer-first approach to your work.
- Good IT skills, including Microsoft Word and Excel.
- Excellent attention to detail and a focus on accuracy.
- Strong communication skills, both written and verbal.
- A reliable and consistent work ethic.
- Warehouse experience is preferred but not essential.
Company Overview
Our client is a leader in its field, who are dedicated to improving the customer journey through excellent service and high operational standards. The organisation fosters a supportive team culture where individual contributions are recognised and valued, operating within a busy and fast-paced work environment.
Benefits
A competitive salary of £28,000.
A comprehensive benefits package.
Opportunities for training and professional development.
Alongside these benefits, you will join a supportive team that values your contribution. It's a fast-paced environment where you can develop your skills and build your career.
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
....Read more...
Day to day duties will include:
Support with staff training
Minute meeting
Complete a project toward the apprenticeship
Produce accurate records and documents
Use of Microsoft office packages such as Word, Excel
Be the first point of contact for customers over the phone and in the opticians
Understand and use internal policies
Basic understanding of business finance
Sending paperwork to customers
Contacting customers to make them aware their glasses are ready
Booking appointments
Filing customer records
Setting up and carrying out pre-testing
Dispensing with supervision
Ensuring standards for quality, customer service and health and safety are met
Utilisie special product knowledge when required
Provide customer service within the shop
Training:Business Administrator Standard Level 3 - https://www.instituteforapprenticeships.org/apprenticeship-
standards/business-administrator-v1-0
Functional Skills level 1/2.
Please click on the link above for more information regarding End Point Assessment.
Training and training location to be confirmed.Training Outcome:Potential opportunity for a role within the company following successful completion of the apprenticeship.Employer Description:We are a family-run business that prides itself on flawless customer service, eye tests and product range.
SPX Opticians is based in Nottingham and uses one of Europe's largest optical manufacturers to provide lenses, spectacles and sunglasses.
We deal direct with suppliers and sell in volume, which means lower prices for you... Guaranteed!
SPX Opticians is managed by highly qualified and registered opticians with the General Optical Council.Working Hours :8:45am - 5:15 pm, working days TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Initiative....Read more...
Are you an experienced Field Service Engineer with a background in pneumatics, electrical or mechanical engineering?If so, we have an exciting opportunity providing support for customers throughout the UK.
Salary: £30,000 - £35,000 (depending on experience)OvertimeCompany carBonusField-based nationwide
About UsAlpeco has over 30 years’ experience specialising in the design, supply and build of high-quality liquid handling solutions to the petroleum road tanker and chemical process industries around the world. We pride ourselves on our ability to deliver complete, innovative and tailored liquid handling solutions, customised to suit clients' specific needs.We are seeking an experienced, highly skilled Field Service Engineer to join our dynamic team supporting customers throughout the UK. The successful candidate will be responsible for providing technical support, maintenance, and installation services at customer sites. The ideal applicant will possess strong problem-solving abilities, excellent communication skills, and a proactive approach to service delivery.Responsibilities
Full responsibility for the installation, service, repair, and calibration of a range of flowmeter, PD pumps and associated equipment in accordance with company standards.Maintenance of clients' mobile and static liquid handling equipment.Utilise strong fault-finding skills to identify any issues and offer resolutions from within the field.Provide a high level of customer service to our clients from start to finish whilst developing strong working relationships.Collaborate with the internal team to escalate complex issues and ensure customer satisfaction.Carry out duties to a high standard whilst complying with all relevant health and safety requirements.
Skills and experience
Proven experience as a Field Service Engineer or similar technical role.Strong communication skills.Excellent problem-solving skills with the ability to diagnose issues efficiently.Good organisational skills with the capacity to manage multiple service appointments effectively.Able to work individually or as part of a team.IT literate, proficient in MS Office.Valid driving licence is essential; willingness to travel extensively is required.
This is a fantastic opportunity for an enthusiastic individual wanting to progress their career whilst working for a forward thinking, dynamic and growing company.Apply today to be considered for the Field Service Engineer role. INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
The Customer Service Apprentice is responsible for dealing with customers over the phone.
They will alsp conduct a range of administration duties which support the needs of the business and their customers, not limited to:
Answering incoming calls, entering bookings for servicing & repair appointments and responding to any email enquiries
Phoning existing customers to discuss bookings and contract information – not cold calling
Processing card payments on our Online Virtual Payment Terminal
Inputting data onto our database and Excel
As the role progresses there will be opportunities to create invoices, carry out basic bookkeeping and reconcile payments made to engineers
They will also:
Support the Operations Manager with customer renewals
Accept customer orders/payments and positively and promote the Company and its products to increase customer loyalty and contribute to the profitability of the business
Support all members of the team to ensure all needs of the business are met
The Jobholder will always present a good image to the customer and deal positively with customer complaints, speedily resolving these in the most cost effective way (within scope and where possible), to ensure high levels of customer satisfaction are maintained
All duties shall be carried out in accordance with the Company’s policy on Health and Safety
The Customer Service Apprentice is fundamental to the operation of the business being one of the first points of call for our customers.
The nature of this office based role necessitates the Jobholder to work within a fast paced environment. The job holder needs to be confident and firm but polite on the phone.
At all times, the Customer Service Apprentice will be polite and present a positive image to the customer and take a proactive approach to eliminating and resolving/directing customer enquiries and complaints.
The Jobholders work and working practices will be subject to checks within the Companies Quality Assurance system and as a consequence they will be receptive to sharing best practice, and receiving coaching and training to address skills gaps and development needs.
As a member of the Operations team they will participate in any information gathering exercise/team discussions/meetings or other such initiatives which the Company may instigate to further the best interest of the business.Training:
Customer service practitioner Level 2
You will also attend Leeds City College (Printworks campus) once per month, in addition to workplace visits from your Assessor
Training Outcome:
Potentially a permanent position on successful completion of apprenticeship
Employer Description:Specialising in gas repairs and installations First Call Gas has over 20 years experience in the industry making the company an obvious choice for all your heating needs.
With engineers covering the entire region First Call can be on hand with little or no notice. Backed by a 24 hour, 365 days a year call centre customers can have peace of mind that help is only a phone call away.
Whether it’s the First Call Premier Care Plan you need or that troublesome boiler you want replacing First Call can guarantee the highest of standards.
First Call Gas are based in Cleckheaton, West Yorkshire, but we provide all our services including central heating, gas fitting, plumbing, boiler repair and much more throughout Bradford, Wakefield, Huddersfield, Halifax, , Harrogate, Wetherby, York, Morley, Pudsey, and Leeds.Working Hours :Monday - Friday, 8.30am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience,Confident using a telephone....Read more...
We are seeking an experienced and dedicated Electrical Testing Engineer to join our team. The successful candidate will perform both static and dynamic electrical tests on a wide range of equipment, from Low Voltage (LV) to High Voltage (HV) systems. This role demands a proactive individual who prioritizes safety, quality, and customer service in every task.
Key Responsibilities:
Conduct static and dynamic electrical tests on rotating plant systems from LV to HV.
Oversee and maintain electrical test records and reports to the highest standards.
Maintain company brand materials and working spaces, ensuring they are kept to high standards.
Deliver outstanding customer service by addressing enquiries and assisting with any customer complaints.
Qualifications, Experience and Personal Attributes:
A Higher National Certificate (HNC) in Electrical Engineering is preferred.
Proven experience working with large rotating plant systems.
Extensive knowledge of motor and generator testing methods, including static and dynamic loading.
Strong fault-finding and problem-solving abilities.
Excellent communication skills and a commitment to maintaining high safety and quality standards.....Read more...
We are seeking an experienced and dedicated Electrical Testing Engineer to join our team. The successful candidate will perform both static and dynamic electrical tests on a wide range of equipment, from Low Voltage (LV) to High Voltage (HV) systems. This role demands a proactive individual who prioritizes safety, quality, and customer service in every task.
Key Responsibilities:
Conduct static and dynamic electrical tests on rotating plant systems from LV to HV.
Oversee and maintain electrical test records and reports to the highest standards.
Maintain company brand materials and working spaces, ensuring they are kept to high standards.
Deliver outstanding customer service by addressing enquiries and assisting with any customer complaints.
Qualifications, Experience and Personal Attributes:
A Higher National Certificate (HNC) in Electrical Engineering is preferred.
Proven experience working with large rotating plant systems.
Extensive knowledge of motor and generator testing methods, including static and dynamic loading.
Strong fault-finding and problem-solving abilities.
Excellent communication skills and a commitment to maintaining high safety and quality standards.....Read more...
Service Controller Location: Elland Salary: £30,000 – £35,000 DOE Hours: Rotating shifts between 7am–7pm (8-hour shifts such as 7–3 / 8–4 / 9–5)Role Summary We are looking for a proactive and highly organised Service Controller to join a busy operational team. In this role, you will coordinate maintenance and repair activities across a designated region, ensuring customers receive a responsive and high-quality service. Acting as the central communication point between customers, Field Service Engineers and internal departments, you’ll play a key part in planning workloads, keeping service records up to date and ensuring service delivery runs smoothly and efficiently.What You’ll Be Doing as a Service Controller
Handling incoming customer calls and logging service, repair and breakdown requests.
Allocating Field Service Engineers based on skillset, availability and geographic location.
Managing planned service and inspection schedules, ensuring all work meets required timescales.
Keeping customers informed on job progress and resolving day-to-day queries.
Maintaining accurate records within internal systems, including job updates and parts usage.
Monitoring ongoing jobs (WIP) and proactively rescheduling based on changing priorities.
Ensuring service reports from engineers are submitted accurately and on time.
Providing supporting information to internal teams and customers on completed or outstanding work.
Working closely with other departments, particularly on new or developing operational projects.
Supporting colleagues within the wider service team as needed.
What We’re Looking For in a Service Controller
Strong organisational skills with the ability to prioritise multiple tasks.
Excellent communication skills and a customer-focused approach.
Experience in a service coordination, scheduling, logistics or similar role (preferred).
Confident using in-house systems and maintaining accurate records.
A proactive problem-solver who can adapt to changing demands.
Ability to work collaboratively within a fast-paced team environment.
Strong attention to detail, particularly when managing documentation and service updates.
Benefits
£30–35k salary (DOE)
Cycle to Work Scheme
Employee Discounts
Free On-Site Parking
Health & Wellbeing Programme
Life Insurance
Referral Programme
Company Sick Pay
25 Days Holiday
Investment in training and professional development
Supportive, collaborative workplace culture
Opportunity to make a real impact on operational efficiency and fleet performance
For more information about the Service Controller position, please contact Sophie Ranson at E3 Recruitment. ....Read more...
Internal Sales ExecutiveAn exciting opportunity for an Internal Sales Executive with a focus on building positive relationships to contribute to sales growth with a company committed to providing expert support.Up to £35,000 pa basic salary + commission schemeOffice based (Manchester)About usThe company works in the Life Sciences sector focusing on partnerships with suppliers and customers in order to deliver market leading solutions that meet our customer needs.We are looking for an Internal Sales Executive with a proactive, customer-centric approach, to build relationships, identify opportunities, and develop sales growth.Duties & responsibilities
Effectively manage incoming customer enquiries.Provide product information and tailored advice.Prepare accurate quotations based on customer needs.Proactively generate and qualify leads.Develop positive long-term relationships with customers.Interpret customer objectives to maximise business opportunities.Collaborate effectively with colleagues to provide quality customer service.Update and maintain CRM system.
Skills & experience
Self-motivated, able to prioritise and manage own time effectively.Proactive, driven by achievement.Desire to learn and develop.Resilient, able to problem solve effectively.Excellent interpersonal skills.Clear and articulate communicator.Strong commitment to providing quality customer service.Detail oriented, with a high level of accuracy.Previous experience in sales, telesales or customer service roles.IT literate.
What’s on offer
Up to £35,000 pa basic salaryCommission schemeFriday early finish30 days holiday (including bank holidays)Ongoing training and developmentSupportive, collaborative team culture
If you have a positive attitude, strong customer focus, and a desire to make a difference in a growing business, this could be your perfect fit. INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Position: Sales Coordinator (Part-Time, 20hrs per week)
Job ID: 2340/6
Location: Havant
Rate/Salary: £15.38 per hour
Benefits: Extensive benefits package available
Type: Part-Time – 20 hours per week (Tuesday, Wednesday, Thursday)
Company Overview:
HSB Technical Ltd is a specialist recruiter operating within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy, and Subsea sectors. We work with a variety of businesses across the UK and overseas to fill both permanent and contract positions. For a full list of our vacancies, please visit www.hsbtechnical.com.
We are currently recruiting a Sales Coordinator for one of our established and well-regarded clients. This is a part-time role, critical to supporting the internal sales team and ensuring smooth operations across order processing and customer service.
Role Overview:
The Sales Coordinator will play a key role in supporting internal inbound sales operations. You will manage and coordinate incoming orders, act as a liaison between customers and internal teams (sales, warehouse, and dispatch), and help ensure the timely and accurate delivery of products. This position is vital in maintaining high levels of customer satisfaction and supporting the company’s growth objectives.
Key Duties and Responsibilities:
Receive and process customer orders via phone, email, or online channels, ensuring accurate data entry and order confirmation.
Coordinate with warehouse and dispatch teams to ensure orders are correctly picked, packed, and shipped on schedule.
Maintain proactive communication with customers, distributors, retailers, installers, and other clients to confirm order details, provide status updates, and address queries regarding products, availability, and delivery times.
Handle any order issues or changes efficiently, ensuring customer satisfaction.
Keep accurate records of orders, stock availability, dispatch status, and customer communications.
Support the sales team by following up on leads, assisting with price quotations, preparing order confirmations, and managing customer account details.
Build and maintain strong customer relationships, addressing service issues and contributing to repeat business.
Assist with general administrative tasks related to sales and order processing as required.
Qualifications and Requirements:
Strong organisational skills with excellent attention to detail and the ability to manage multiple tasks simultaneously.
Excellent written and verbal communication skills, with a friendly and professional customer-facing manner.
Good computer literacy, including experience with email, spreadsheets, order management systems, or CRM software.
Customer service oriented with a proactive, helpful, and solution-focused attitude.
Full driving licence required due to the site location.
Additional Information:
This vacancy is being advertised by HSB Technical Ltd, who have been appointed as the recruitment partner for this role.....Read more...
Field Service Engineer – Premium Automotive Equipment
Typical Earnings: Around £37,000 (base + bonus) – with potential to earn more
Benefits Include: Fully equipped company van, Pension & healthcare, Tax-free lunch allowance (~£1,160/year), Monday to Friday – no weekends, Premium product training and ongoing support
Location: Field-based across Southern England. Ideal home locations include:
Oxfordshire, Buckinghamshire, Berkshire, Gloucestershire, Essex, Kent, and surrounding areas (e.g. Milton Keynes, Oxford, Banbury, Reading, Swindon, Chelmsford, Maidstone, Bristol, High Wycombe)
Why This Role Could Be Perfect for You
Work hands-on with premium automotive equipment, applying your mechanical, electrical, or hydraulic skills in real-world settings
Join a market-leading brand with a reputation for quality, innovation, and excellent customer service
Enjoy variety and independence — every day is different, with travel across the region and occasional overnight stays
Receive top-class training and support to help you transition confidently into the automotive sector
Be part of a company culture that values professionalism, pride in workmanship, and mutual support
This is a great fit for a field-based engineer who enjoys solving problems on site, working independently, and making a visible impact.
The Role
Service, calibrate, and maintain automotive equipment at customer sites
Install new equipment and deliver start-up training
Support the Technical Sales team with product demonstrations
Complete admin tasks and update the CRM system
Spot opportunities to grow service, training, and repair business
Who We’re Looking For
Strong mechanical, electrical, or hydraulic engineering background
Field service experience preferred (but not essential if you have transferable skills)
Health & safety aware, with a customer-first mindset
Full UK driving licence and willingness to travel daily with some overnight stays
No automotive experience? No problem. We welcome candidates from construction equipment, agricultural machinery, off-highway, marine, commercial vehicle, or capital equipment sectors.
If you’ve got field service experience and a desire to learn, we’ll give you the tools and training to succeed.
Personal Attributes
Self-motivated and organised
Able to manage your own time and workload
Strong problem-solving skills and attention to detail
Professional, customer-focused, and proud of your work
Register Your Interest
If this sounds like your kind of role, we’d love to hear from you.
Send your CV to Kayleigh Bradley, Senior Recruiter at Glen Callum Associates Ltd, or call Kayleigh for a confidential chat on 07908 893621.
Job Reference: 4288KBB – Field Service Engineer
Glen Callum Associates specialises in automotive recruitment, connecting exceptional talent with leading organisations worldwide.
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know—we’re here to support you.....Read more...
Commercial Account Handler (Renewals)
Location: Lutterworth Salary: up to £40,000 (depending on experience) Hours: Monday–Friday, 9:00am–5:00pm Employment Type: Full-time
About the Role
We are seeking a dedicated Commercial Account Handler to join our growing team. In this office-based role, you will be responsible for managing a designated portfolio of commercial clients each month, ensuring smooth renewals and maintaining strong client relationships. Your focus will be on delivering exceptional customer service, retaining existing business, and strengthening the company’s reputation through professional, proactive communication. You will play a key part in supporting our continued success by safeguarding client satisfaction and contributing to team performance.
Key Responsibilities
Manage a monthly portfolio of commercial insurance renewals
Communicate with clients to understand their needs and expectations
Provide a high standard of customer service at every stage of the renewal process
Retain existing clients through proactive engagement and dependable service
Work collaboratively with the wider team to uphold and enhance the company’s reputation
Maintain accurate documentation and ensure compliance with internal procedures and market regulations
About You
Ideally, you will bring 1–2 years of commercial insurance experience, along with a strong passion for customer service and maintaining long-term client relationships. You’ll be organised, confident, and able to manage multiple client needs efficiently.
What We Offer
Competitive salary up to £40,000, depending on experience
Supportive office-based environment with a collaborative team
Opportunities to develop your expertise and advance your career
If you’re a motivated, customer-focused professional looking to take the next step in your commercial insurance career, we’d love to hear from you. Apply now to join a team that values expertise, teamwork, and exceptional service.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
Are you looking for extra work over the festive season? We are seeking friendly, reliable, and hardworking Waiting-On Staff to support the busy holiday period at a peaceful Holiday Centre set in beautiful surroundings near the historic town of Conwy.In the Waiting-On role, you will be responsible for:
Providing excellent customer service to guests during mealtimesServing food and beverages in the dining roomSetting up and clearing tables efficientlyAssisting with basic food service and maintaining cleanliness in dining areasSupporting the wider catering team to ensure smooth and enjoyable mealtime experiences
We would love to hear from you if you have:
Previous waiting-on, hospitality, or customer service experience (preferred but not essential)The ability to work in a fast-paced environment with a positive, helpful attitudeGood communication and customer service skillsA full UK driving licence and access to a vehicle due to the location
This is a temporary role covering the dates 24th–27th December. Working hours on Christmas Day will be 9:00am–9:00pm, with hours of 2:00pm–9:00pm on all other dates. The hourly rate is £12.50 for each shift, except Christmas Day, which is paid at an enhanced rate of £18.75 per hour.....Read more...
SENIOR CUSTOMER SERVICE & PROJECT COORDINATOR CREWE – MONDAY TO FRIDAY UP TO £40,000 + PROGRESSION + GREAT CULTURE
Get Recruited are recruiting on behalf of an innovative and rapidly growing organisation who deliver high-security, high-profile global projects across critical infrastructure, government, and commercial sectors.They are looking for a Customer Service & Project Coordinator to join their Projects & Delivery team. This is an exceptional opportunity for someone early in their career who is passionate about customer service, exceptionally organised, and keen to build a long-term career in project management.You’ll support the full lifecycle of complex international projects, ensuring seamless delivery, outstanding client communication, and precise coordination throughout. This is perfect for someone with a meticulous approach, a proactive attitude, and a desire to grow within a values-led, fast-paced environment.This is a great opportunity for someone from a Customer Service, Project Manager, Project Coordinator, Project Assistant, Customer Service Manager, Operations Coordinator, PMO Assistant or similar role who is eager to take the next step.THE ROLE:
Supporting the planning, scheduling and coordination of international project timelines and deliverables
Maintaining accurate project documentation, trackers, reports and internal systems
Preparing project briefs, client updates and internal communications
Liaising with internal teams to ensure alignment on key milestones
Monitoring progress against KPIs and flagging any risks or delays
Assisting with supplier coordination and global logistics planning
Delivering timely, professional communication to clients and stakeholders
Ensuring all written communication meets the organisation's standards
Supporting the Project Manager during client meetings, taking minutes and tracking actions
Using project management tools and software to track tasks, timelines and dependencies
Contributing to continuous improvement initiatives across project workflows
Ensuring full compliance with internal procedures and external regulations
THE PERSON:
Strong organisational and time-management skills
Excellent attention to detail and a methodical approach
Confident communicator with strong written and verbal skills
A proactive learner with a desire to develop within project management
Comfortable managing multiple tasks and deadlines
Proficient in Microsoft Office (Excel, Outlook, Teams, Word)
Experience using project management tools such as Monday.com or Asana is beneficial
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
