To gain practical knowledge and experience through working alongside our qualified engineers
Conducting Planned Preventative Maintenance
Responding to breakdown calls
Carrying out minor repairs and equipment upgrades
Actively support initiative to reduce the number of customer Call Back Service requests through improvements in equipment reliability
Support improvement and efficiency initiatives for the service department and wider organisation
Complete all site visit reports in a timely manner
Any other reasonable duties as instructed by the Service Operations team
Attend College, study and qualify with the following qualifications:Refrigeration Air Conditioning & Heat Pump Engineering TechnicianCity & Guilds 6090-30 & F-Gas 2079 (Cat1).Training:
This programme is delivered via a block release delivery model, your attendance is required at our Construction Campus (NG17)
This attendance is required during term time only
You will work with expert assessors and tutors to develop new knowledge, skills and behaviours within the profession
You will experience a blended learning model
Training Outcome:The role is mobile field based and is critical to the smooth operation of the service team.
Opportunities of further training and career progression.Employer Description:Mitsubishi Electric has introduced high quality products and innovative technologies into the UK for more than 35 years.
Throughout this time, we have maintained a firm reputation for reliability, powerful solutions and quality service, meeting the needs of today's commercial and industrial marketsWorking Hours :Shift Patterns; per week 37.5 hours ‘on the tools’ and we expect 7.5 hours travel time to/from jobs; before we allow field-based engineer colleagues to claim travel or overtime. These are weekly figures. So, 45-hour week before travel can be claimed. Exact working days and hours TBCSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Initiative,Non judgemental,Patience....Read more...
To gain practical knowledge and experience through working alongside our qualified engineers
Conducting Planned Preventative Maintenance
Responding to breakdown calls
Carrying out minor repairs and equipment upgrades
Actively support initiative to reduce the number of customer Call Back Service requests through improvements in equipment reliability
Support improvement and efficiency initiatives for the service department and wider organisation
Complete all site visit reports in a timely manner
Any other reasonable duties as instructed by the Service Operations team
Training:
Attend College, study and qualify with the following qualifications:Refrigeration Air Conditioning & Heat Pump Engineering TechnicianCity & Guilds 6090-30 & F-Gas 2079 (Cat1)
This programme is delivered via a block release delivery model, your attendance is required at our Construction Campus (NG17). This attendance is required during term time only
You will work with expert assessors and tutors to develop new knowledge, skills and behaviours within the profession
You will experience a blended learning model
Training Outcome:
The role is mobile field based and is critical to the smooth operation of the service team - Opportunities of further training and career progression
Employer Description:Mitsubishi Electric has introduced high quality products and innovative technologies into the UK for more than 35 years.
Throughout this time, we have maintained a firm reputation for reliability, powerful solutions and quality service, meeting the needs of today's commercial and industrial marketsWorking Hours :Shift Patterns; per week 37.5 hours ‘on the tools’ and we expect 7.5 hours travel time to/from jobs; before we allow field-based engineer colleagues to claim travel or overtime. These are weekly figures. So 45 hour week before travel can be claimed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
You will be building strong relationships based upon honesty, trust and respect with the school leadership and teaching/support staff and ensuring contractual compliance against KPI's and Service Level Agreements (SLA).
Duties:
Monitor your customer portfolio and respond to incidents logged by the customer or on behalf of the customer
Management of problems to resolution for any network or equipment failures, including and not restricted to: software, hardware and infrastructure problems as defined by the SLA
This will include computers, servers, peripherals and cloud-based applications
Ensure that all systems, change request forms, service calls and queries used to carry out work activities are updated on a real-time basis, including the completion of detailed and accurate call notes
Act as point of contact regarding all technical issues with manufacturers, suppliers, ISP and external support organisations
Manage day-to-day tasks, time and responsibilities to ensure that service levels are achieved; proactive maintenance and change implementation objectives are met
Proactively seek out changes that will add value for the customer and ensure the service is delivered in the most efficient and dynamic way
Identify and raise issues, escalate or resolve them where required and offer solutions to queries by providing a customer interface (using all means for communication tools) to ensure the best possible customer experience
Maintain a professional and effective working relationship with customers and work colleagues at all levels and at all times
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 Information Communications Technician programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities
QA’s Azure Cloud Support Specialist Level 3 Information Communications Technician apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:
90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer ongoing development tracks
Benefits:
Health & Wellness - We take health and wellness seriously. Our benefits package includes:
Medical
Dental and vision optical coverage cover for employees, and their partners and dependents (based on age).
Flexibility - Concero is a safe, secure, and supportive place to work centred around a flexible working culture.
We believe that quality time outside the office is vital, which is why we offer a competitive holiday allowance (plus bank holidays).
Employer Description:In 2008, James Morris and Bradley Clegg formed Concero to help design, build and support education organisations by delivering outstanding specialist technology services and solutions.Working Hours :All details will be confirmed upon interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Logical,Team working,Non judgemental....Read more...
Sales Support Executive£24,720 plus bonus Dover, KentMon – Fri 9:00 – 17:00Own Transport required due to locationNO COLD CALLING
Contributory Company PensionBonus schemeDiscount on Fuel, MOT and Car Services
Are you motivated by delivering great customer service?Does developing client accounts and maximising their potential appeal to you?Do you want to work for a successful company who will heavily invest in your career development through regular training and coaching?Would you like to work in a role that has come about due to business growth?
On offer for the Internal Sales Support Executive is the opportunity to work for a renowned and respected nationwide sales company in an exciting role where no two days are the same. Our client is the market leader in the fuel card industry. They have been trading since 1983 and are constantly expanding and improving.Your Skills:
Excellent customer service/customer retention backgroundGood experience of customer liaison by phone and emailExperience in business to business relationshipsNegotiation and Account Management
The Internal Sales Support Executive role would suit a keen individual with excellent customer service skills looking to take the next step in their career and develop their existing skills.Responsibilities:
Building client relationships with dedicated accountsSpeaking with clients and resolving queriesIdentifying clients who are not using their account to the maximum and upselling where appropriate.
In this role you will use every engagement, be it by phone or email with the clients as an opportunity to positively represent the business.To find out more, please call Jane on 01304 200 329Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment AgencyDue to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.Do not hesitate to contact us about this or any other roles. ....Read more...
Sales Support Executive£24,720 plus bonus Dover, KentMon – Fri 9:00 – 17:00Own Transport required due to locationNO COLD CALLING
Contributory Company PensionBonus schemeDiscount on Fuel, MOT and Car Services
Are you motivated by delivering great customer service?Does developing client accounts and maximising their potential appeal to you?Do you want to work for a successful company who will heavily invest in your career development through regular training and coaching?Would you like to work in a role that has come about due to business growth?
On offer for the Internal Sales Support Executive is the opportunity to work for a renowned and respected nationwide sales company in an exciting role where no two days are the same. Our client is the market leader in the fuel card industry. They have been trading since 1983 and are constantly expanding and improving.Your Skills:
Excellent customer service/customer retention backgroundGood experience of customer liaison by phone and emailExperience in business to business relationshipsNegotiation and Account Management
The Internal Sales Support Executive role would suit a keen individual with excellent customer service skills looking to take the next step in their career and develop their existing skills.Responsibilities:
Building client relationships with dedicated accountsSpeaking with clients and resolving queriesIdentifying clients who are not using their account to the maximum and upselling where appropriate.
In this role you will use every engagement, be it by phone or email with the clients as an opportunity to positively represent the business.To find out more, please call Jane on 01304 200 329Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment AgencyDue to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.Do not hesitate to contact us about this or any other roles. ....Read more...
A premium independent Opticians based in Bexleyheath, Kent are looking for a full time Dispensing Optician to join the team.
Dispensing Optician – Role
Modern, high end practices
Working between 2-3 practices which are all close together
Role due to expansion
Focus on quality and customer service
Team focused environment with regular team outings
Regular training for all team members
Access to eyewear brands to suit all budgets – Bvlgari, Kate Spade, Saville Row, Sillhouete
Working alongside another experienced Dispensing Optician and a fully trained support team
Hands on in all areas of the practice
Full or part time role to include Saturdays (No Sundays or bank holidays)
Typical working hours from 9am to 5.30pm (2pm on a Sat)
Basic salary between £28,000 to £35,000
30 days holiday including bank holidays – Opportunity to build up more days with long service
Professional fees paid
Staff parking
Dispensing Optician – Requirements
Fully qualified Dispensing Optician registered with the GOC
Passionate about eyewear and styling
Flair for fashion
Pulse on the market
Exceptional customer service skills
Team player
Attention to detail
To avoid missing out on this amazing opportunity please send a copy of your CV or call 01142381726 for more information.....Read more...
A premium independent Opticians based in Sevenoaks Kent are looking for a full time Dispensing Optician to join the team.
Dispensing Optician – Role
Modern, high end practices
Working between 2-3 practices which are all close together
Role due to expansion
Focus on quality and customer service
Team focused environment with regular team outings
Regular training for all team members
Access to eyewear brands to suit all budgets – Bvlgari, Kate Spade, Saville Row, Sillhouete
Working alongside another experienced Dispensing Optician and a fully trained support team
Hands on in all areas of the practice
Full time working 5 days a week including a Sat
Typical working hours from 9am to 5.30pm (2pm on a Sat)
Basic salary between £28,000 to £35,000 - Sat paid in full
30 days holiday including bank holidays – Opportunity to build up more days with long service
Professional fees paid
Staff parking
Dispensing Optician – Requirements
Fully qualified Dispensing Optician registered with the GOC
Passionate about eyewear and styling
Flair for fashion
Pulse on the market
Exceptional customer service skills
Team player
Attention to detail
To avoid missing out on this amazing opportunity please send a copy of your CV or call 01142381726 for more information.....Read more...
• To undertake a full range of clerical and support duties for the repairs and void service.• To effectively liaise between those involved in delivering all aspects of the investment service deliver best value and excellent customer service. • To undertake surveys to identify maintenance defects and order remedial works.Training:
You will be working towards a level 2 housing apprenticeship standard
Training will be once a week
Training centre is located at CDC Centre, manor lane, sheffield, S2 1TR
Training Outcome:Opportunity to move into a full time role upon completion of apprenticeship.
An opportunity to complete the L3 progression housing apprenticeship course.Employer Description:Sheffield City Council is the local authority for the City of Sheffield, a metropolitan borough with city status in South Yorkshire, England. The council consists of 84 councillors, elected to represent 28 wards, each with three councillors. It is currently under no overall control, with Labour, the Liberal Democrats and the Green Party each holding chair positions in a proportionate number of committeesWorking Hours :Monday - Friday, shifts TBC.
37 Hours a weekSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
We are looking for exceptional candidates who have the potential and ambition to become managers of the future specialising in; Commercial/Purchasing, Customer Service, Sales, Operations and Logistics.
The programme will give you a unique opportunity to experience working in all parts of the business with professional development training and support along the way. You will be mentored by and report to a Kite Managing Partner, who will provide insight into the operational side of Kite Packaging and support your learning.
You could be working on:
Working with the commercial and purchasing teams, assisting with the customer enquiries, supply chain management, sourcing of new products and pricing
Supporting account managers with customer service, communicating with Kite’s vast customer portfolio, and helping manage customer projects
Working with the sales team targeting prospective customers, helping generate and manage enquiries, and learning about Kite’s product and solution offering
Supporting the warehouse operations, learning the warehouse management processes and distribution logistics planning
Assisting the branch manager with the office administration, data management and special project execution
The apprentices will have the opportunity to participate in and learn about every business function of their local branch and will ultimately be able to shape their own career in the business function most suited to them within Kite.
Successful candidates will obtain a BSc (hons.) degree, which will include:
Identifying opportunities for technological improvement, selecting products from suppliers
Working with market research professionals to translate consumer insight into packaging design features
Identifying packaging opportunities and championing them to stakeholders
Identifying and optimising solutions that improve sustainability and minimise environmental impact
Managing complex projects to time and budget
Generating new packaging products in response to briefs, ensuring that the packaging developed meets set requirements, legislation and specifications
Producing samples to optimise the end product; different materials, formats and designs
Running trials to check packaging for suitability and performance under various conditions
Controlling specifications, production and quality standards undertaking technical evaluations, selections, and negotiating with suppliers
Training:
This is a 4-year programme integrating a professional, business degree (BSc. Hons.) focusing specifically on the packaging industry in collaboration with Sheffield Hallam University
The degree starts in January 2026 and involves attending Sheffield Hallam University on block study for a total of 20-25 days each year
All costs of attending the degree course, as well as the time off work required, will be covered by Kite Packaging
Training Outcome:
Upon completion of the programme, successful candidates would take up a position to further develop their skills with an opportunity to become a Team Leader or Manager
Employer Description:Kite Packaging was founded from scratch in 2001 with a unique vision - To be the premier packaging supplier in the UK with a philosophy of employee-ownership.
At Kite we believe that “customer satisfaction matters so much more when you own the business”, and so, from the moment Kite Packaging was founded, we established it as an employee owned business so that every single employee could share in the benefits that come from giving great customer service.
Our belief in employee ownership is a key founding principle of Kite Packaging because at the heart of every good long term relationship there has to be a sense of partnership. With our employee partners, our customer partners and our supplier partners there is the simple truth that what is in the long term good of one has to be in the long term good of the other. This has allowed us to invest in our business to build a truly great platform from which to service our customers, support our suppliers and grow our employees. From our earliest days Kite has not only offered its employees the opportunity to become owners, it has been a place where we have nurtured and grown our own talent. When we were less than 1 year old we started our first graduate programme and apprentice scheme and have continued to run both programmes all the way up to the present day.
Since 2001, and with our vision at the forefront of everything we do, Kite has grown quickly to be one of the largest distributors in the UK. We now have 10 sites around the UK which are fully integrated into our national and international supply chain, ensuring that we can deliver the right product on time, at the right price, every time. As the business has grown, we have made sure that no customer is left behind – supplying stock product and basic packaging equipment through our website, and offering a bespoke service to large packaging users, and those who need specialist solutions.
Whatever problem or issue you may have, when it comes to packaging, Kite is here to help.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,Organisation skills,Team working,Initiative....Read more...
Communicating with residents via email and telephone.
Assisting with the preparation of service charge invoices.
Assisting with the full internal income collection procedure.
Assisting the Business Support Manager with projects relating to our Engage customer portal.
Dealing with general customer enquiries and responding promptly.
Ensuring information received or supplied always meets with GDPR.
Assisting with the preparation of letters and the franking of post.
The accurate updating and inputting of customer data and contact information.
Additional ad hoc duties may from time be determined by the Business Support Manager.
Training:
Programme duration: 16 months.
This is delivered 100% online and sessions are delivered live, in real time using MS Teams and Zoom.
You will be expected to participate in a learning space provided in the office.
Typically learning is for one day per week.
Training Outcome:
Any successful applicant that performs well during the apprenticeship period may be offered a permanent position with the potential opportunity to progress within the business.
You will have a highly transferable set of knowledge, skills and behaviours to enter many sectors.
Employer Description:Ground Solutions UK Ltd is a growing and vibrant company consisting of friendly and approachable teams including accounts, property managers, a grounds maintenance division and cleaners. We are Property Managing Agents managing mainly residential blocks of apartments/houses, areas of open space and some commercial developments.
Our ethos is to deliver a first-class customer service and to ensure properties are maintained to a standard we would be happy to live in ourselves.Working Hours :Monday to Friday 8.30am – 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative....Read more...
Answering the telephone to customers and suppliers
Using email to communicate with customers and suppliers
Assisting with customer queries
Talking with a range of people and directing calls
Being responsible for and maintaining daily reports
Using a management portal to retain information
Creating and maintaining customer records
Processing purchase orders
Providing accurate documentation for clients
Supporting other team members as required
General office duties
Training:
Level 3 Business Administrator
Work based learning
Functional skills
Training Outcome:
Progression onto full time employment
Employer Description:Officestore is based in the North and delivers products throughout the UK New Day. We provide quality office and business products at excellent prices with outstanding customer service.
Our goal is to help you achieve the best value for money on a wide range of products, all the while receiving first-rate service and support. As every customer has different requirements, we pride ourselves on being able to supply a unique solution that fits your needs.
With over 70,000 products in stock ready for free next day delivery and have an extensive range of IT Supplies & Printer Consumables, Office Furniture & Accessories, Business Machines, Facilities Supplies, Paper Products, Ink and Toner, Post Office Stamps and much more.Working Hours :Monday- Friday
9:00am- 5:30pm
1 hour lunchSkills: Team working,Confident telephone manner,Punctual,Passion for sales/industry....Read more...
The Company:
A global name in the supply of industrial and special gases
Operating a specialised helium division within a wider international group
Committed to customer excellence, innovation, and sustainable business practices across the gas industry
Benefits of the Key Account Manager – Helium
Basic salary of £55,000–£60,000
OTE £70,000 uncapped
Car allowance and performance-based bonus
Hybrid working with flexibility across the UK
The Role of the Key Account Manager – Helium
Manage and grow a portfolio of strategic Helium key accounts across the UK
Develop and implement sales strategies to drive profitable growth
Build long-term partnerships aligned with customer and business goals
Monitor market trends and adapt offers based on customer needs
Lead negotiations, tender responses, and pricing initiatives
Liaise with global Helium and UK supply chain teams
Ensure full account visibility in Salesforce, including forecasting and planning
Partner with operations, service, and facilities teams to deliver excellence
Promote safety and compliance at all customer sites
Champion customer service improvement initiatives and retention plans
The Ideal Person for the Key Account Manager – Helium
Degree-qualified or equivalent with strong B2B commercial experience
Background in industrial gases or related technical sectors preferred
Proven success in account management, customer retention, and revenue growth
Highly skilled in negotiation, forecasting, and strategic planning
Excellent communicator with strong influencing skills at all levels
Comfortable working independently and collaboratively across functions
Proficient in SAP, Office 365, Salesforce, and PowerBI
Tenacious, resilient, and adaptive in dynamic environments
If you think the role of Key Account Manager – Helium is for you, apply now!
Consultant: Joshua Cumming
Email: joshuac@otrsales.co.uk
Tel no.: 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director, across the UK and internationally.....Read more...
An exciting opportunity has arisen for Agricultural Service Coordinator to join a well-established agricultural machinery company. This role offers excellent benefits and a competitive salary.
As an Agricultural Service Coordinator, you will report to the Service Manager and oversee the day-to-day control and management of the workshop and service operation.
You will be responsible for:
* Lead and motivate a team of agricultural engineers / apprentices.
* Plan workloads, allocate tasks, and monitor progress.
* Collaborate with the group service manager and parts manager for efficient service delivery.
* Focus on achieving targets and maintaining excellent customer service.
What we are looking for:
* Strong knowledge of agricultural engineering.
* Excellent organisational and computer skills.
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for Agricultural Service Coordinator to join a well-established agricultural machinery company. This role offers excellent benefits and a competitive salary.
As an Agricultural Service Coordinator, you will report to the Service Manager and oversee the day-to-day control and management of the workshop and service operation.
You will be responsible for:
? Lead and motivate a team of agricultural engineers / apprentices.
? Plan workloads, allocate tasks, and monitor progress.
? Collaborate with the group service manager and parts manager for efficient service delivery.
? Focus on achieving targets and maintaining excellent customer service.
What we are looking for:
? Strong knowledge of agricultural engineering.
? Excellent organisational and computer skills.
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Build and configure end-user devices:
Arrange break-fix repairs with external service partners
Build upon our break fix offering, with process and controls.
Continual service improvement:
Identify and drive forward improvements to process / service
Field incoming service desk incidents and requests
Act as a contact for the internal customers receiving IT incidents and requests through calls, emails, portal and walk-ins
Receive, log, and manage to resolution, all incidents and requests within the IT Service Management platform
Maintain our asset management database, tracking changes accordingly
Provide a high-level of customer service and adhere to service management principles and processes (ITIL)
Resolve IT service desk requests and incidents
Escalate issues to 2nd/3rd Line and Major Incident teams when required
Deal with / manage third parties for ‘expert’ level support for specific requirements
Action procurement requests for IT equipment, applications, and internet services
Maintain IT Documentation and Knowledge base
Document troubleshooting procedures
Document known fixes
Create / contribute to end-user training guides
Be aware of and escalate security concerns or flags identified promptly
Training:
IT Solutions Technician Level 3 Apprenticeship Standard
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
You will join the McLaren Apprenticeship Constructing Futures Programme where you will network and build relationships with other Apprentices across the company, giving you a broader scope of the business while working towards a interpersonal / communication skills curriculum
You will have the option to progress to a degree level apprenticeship to further enhance your knowledge and understanding and gain a higher-level qualification
Be able to join our Professional Chartership Support Programme and work towards gaining professional chartership and gain ongoing support for your continuous professional development (CPD)
Employer Description:McLaren group was established in 2001 and operates in construction, property and development in the UK and UAE. We are passionate about creating spaces that inspire and serve customers in the private and public sector. Our core markets include commercial offices, mixed-use buildings, residential, retail, education, distribution and logistics, hotels and leisure.Working Hours :Monday - Friday, between 8.00am - 5.00pm. Exact shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
An exciting opportunity has arisen for a Service Advisor to join a well-established independent service centre. This role offers a basic salary range of £34,000 - £38,000 and OTE £44,000 - £48,000.
As a Service Advisor, you will deliver outstanding customer service while contributing to the continued growth and success of the department.
Ongoing training will be provided to help the successful candidate further develop their skills.
What we are looking for:
* Previous experience working as a Service Advisor, Parts Advisor, Service Administrator, Service receptionist or in a similar role.
* Ideally have 1 year experience with the Toyota brand.
* Skilled in Kerridge and ability to work independently.
* Confident handling service schedules, quotations, and job cards.
What's on offer:
* Competitive salary
* Welcome bonus of £3,000
* Bonus scheme
* Staff discount scheme
* On-site parking
* Supportive working culture with development opportunities
Apply now for this exceptional Service Advisor opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Field Service Engineer Dublin €52,000 - €60,000 + Good Work/Life Balance + Company Car Van + Fuel Card + Local Patch + Work Life Balance + ‘ Immediate Start’
Are you an Electrically biased Field Service Engineer ready to take your career into a thriving and future-proof industry? This is a brilliant opportunity to join a company offering an amazing work/life balance and long-term security. Join a constantly growing water treatment company that is consistently winning new contracts. You'll benefit from structured training, a supportive team environment, and a role that offers a great work-life balance— call out is only 1 in 6. This role is best suited for a Field Service Engineer with strong electrical skills looking for a positive change! Your Role As A Field Service Engineer Will Include:
Field Service Role - Covering Dublin
Service, Maintenance & Repair of Pumps
Customer Facing In Different Environments
Waste & Clean Water
As A Field Service Engineer You Will Have:
Field Service Background
Desire To Work In Water Treatment
Happy to Travel
Full Clean Driving License
Keywords: refrigeration engineer, Field Service Engineer, Mobile Engineer, Field Technician, Coffee Engineer, Vending Engineer, ATM Engineer, Amusements Engineer, Forklift Engineer, Technician, Workshop Engineer, Medical Engineer, Dublin, Ireland,.....Read more...
An exciting opportunity has arisen for a Service Advisor to join a well-established independent service centre. This role offers a basic salary range of £34,000 - £38,000 and OTE £44,000 - £48,000.
As a Service Advisor, you will deliver outstanding customer service while contributing to the continued growth and success of the department.
Ongoing training will be provided to help the successful candidate further develop their skills.
What we are looking for:
? Previous experience working as a Service Advisor, Parts Advisor, Service Administrator, Service receptionist or in a similar role.
? Ideally have 1 year experience with the Toyota brand.
? Skilled in Kerridge and ability to work independently.
? Confident handling service schedules, quotations, and job cards.
What's on offer:
? Competitive salary
? Welcome bonus of £3,000
? Bonus scheme
? Staff discount scheme
? On-site parking
? Supportive working culture with development opportunities
Apply now for this exceptional Service Advisor opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
This role is ideal for a school/college leaver or someone who may have some basic experience of administration but would like to gain more experience and receive training via the apprenticeship programme.
The applicant will be required to work between two teams within the company. Supporting the architectural and surveying team, attending site visits with Senior members of the team to prepare minutes to meet court deadlines. Due to the confidential nature of the type of work you will be dealing with it will be important to be office-based, with the opportunity for working from home, in time.
Role and Responsibilities
Answering telephone and e-mails in a professional and timely manner
Delivering high levels of customer service in a friendly and professional way
Filing both paper and electronic files regularly
Keeping spreadsheets up to date
Liaising with internal departments
Inventory of stock, i.e., stationery and other items required for the office
Assist any visitors to the office
Occasionally visiting construction sites
Typing up minutes of meetings
Typing up reports
Projects positivity, enthusiasm for the role and professionalism
Verbal and written communication skills in line with data protection regulations
Assisting members of the team as and when required
Dealing with requests for information
Ensuring that the Policies of the company are observed and that good practice is encouraged, particularly in the areas of Health & Safety, Equal Opportunities and confidentiality
As part of your contract of employment completion of the Apprenticeship Training Programme forms part of your duties as well as helping your personal and professional development; the requirements to complete the programme are as follows:
Attend and be punctual for all induction sessions, lessons and work-based training/support sessions
Complete all required assignments by the required timeline
Build up your portfolio of evidence on-going during your apprenticeship programme
Access support from your tutor/assessor and manager when required
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.Training:Overview of Customer Service Apprenticeship Standard
The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation. Your core responsibility will be to provide a high-quality service to customers.
The standard covers the following:
Knowledge
Knowing your customers
Understanding the organisation
Meeting regulations and legislation
Systems and resources
Your role and responsibility
Customer experience
Product and service knowledge
Skills
Interpersonal skills
Communication
Influencing skills
Personal organisation
Dealing with customer conflict and challenge
Behaviours / Attitude
Developing self
Being open to feedback
Team working
Equality – treating all customers as individuals
Presentation – dress code, professional language
“Right first time”
Training Outcome:
Great prospects for progression to a permanent role for the right candidate, and further progression through future training
Employer Description:France + Associates are an award-winning chartered architectural practice who specialise in inclusive design. Our expert team provide architectural solutions for people with life changing injuries, enabling them through design. We offer substantial practical experience and specialist knowledge of designing homes for people living with a disability. We act as expert witnesses, assessing the suitability of property for those with a disability, and provide accommodation reports for litigation purposes. By working collaboratively with clients and their advisors, we deliver creative and logical solutions to the built environment.Working Hours :Monday to Friday
Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Excellent Attendance,Excellent Timekeeping....Read more...
1st Line Support Engineer
Central London
£26,000 - £28,000 + Progression + Technical Training + Certifications + Pension + Holidays + Package + Immediate Start
Are you ready to launch or elevate your IT career in a fast-paced, client-focused environment? Join an expanding MSP team in the heart of Central London. In this role, you’ll be the go-to person for resolving day-to-day technical issues, delivering first-class support to a diverse client base. With an ambitious growth roadmap ahead, this is your chance to step into a role that offers real progression, varied challenges, and a chance to contribute to a business that values innovation and collaboration.
As a 1st Line Support Engineer, you’ll be the front line of IT support, helping to keep systems running smoothly and users productive across the business. In this role you will be contributing to long-term business improvements and play a key role in delivering exceptional service and support. You’ll work closely with the wider IT team, gaining hands-on experience across multiple technologies while developing your technical skill set. This is a fantastic opportunity to grow with a forward-thinking company that actively invests in your development and offers real career progression through training and certifications.
Your Role as a 1st Line Support Engineer Will Include:
Uphold excellent customer service standards, creating a positive user experience.
Troubleshoot and resolve hardware, software, and network issues efficiently.
Act as the first point of contact for all IT-related queries, providing professional and friendly support.
Office based 5 days a week, working on various day shift patterns.
As 1st Line support Engineer, You Will Have:
Experience within an IT Support Role.
Microsoft Proficiency.
Experience of working to an ITIL framework in a service desk capacity.
If you are interested in this role, please contact Yusra on 07458163045
Keywords: IT, Software Development, MSP, 1st Line Support Engineer, 2nd Line Support Engineer, Central London, Greater London, East London, South London, West London, North London, Microsoft, IT Support, Helpdesk, Managed Service Provider, Customer Service, Troubleshooting, Networking, Problem-Solving, Service Desk, On-Site Support, Technical Troubleshooting, Support Engineer, Engineer, SLA, IT Infrastructure. IT Analyst, IT Technician....Read more...
We are looking for an experienced Service Engineer to join a global market leading manufacturing business based in Banbury. The role is full time and permanent offering a salary of £35,000 with an increase after probation (6 months) and extra 20 - 30% achievable with overtime. Ideally based within a commutable distance of Banbury the role will be installing, servicing and repairing equipment.
Key Accountabilities and Responsibilities for the Service Engineer:
Installation and commissioning new machinery
Perform routine, planned maintenance on all customer equipment
Pro-actively work with the team to report known issues / faults and to ensure they are effectively dealt with and closed out
Perform breakdown repairs on customer machines
Order spare parts and ensure stock locations are maintained and kept in order
Work with the customer to prioritise workloads in order to maximise production
Experience required for the Service Engineer:
Experience working on commercial manufactured equipment or FMCG
Engineering qualification – NVQ level 2
Able to maintain a high-volume production line to ensure productivity is maximised
Electrical testing and logical fault-finding processes
Good problem solving and diagnostic skills
Laundry experience would be desirable
Able to work in a high pressure environment
What’s in it for you?
Starting salary £35,000 rising to £37,500 after probation (6 months)
20 – 30% additional pay with overtime
Overtime 1.5 x after 40 hours, double time Saturday, Sunday or Bank Holidays
25 days holiday + Bank hols
Company car, smart phone and laptop
Company assisted private healthcare
In house and on the job training and development
....Read more...
You’ll be part of a dedicated team that is the first point of contact for Woodgreen customers, and your interactions will include phone calls, digital and written communication.
No one day will be the same, although you can expect to give a professional and friendly service every day. As an apprentice, you’ll spend time learning the ropes. Then as your training progresses, you’ll learn how to assess and respond to the needs of our customers and their pets, whilst providing advice, guidance, and support.
Showing compassion and empathy will be crucial. You may have to deal with some challenging situations, but you’ll be supported all the way until you feel confident.
Training:
At the end of this apprenticeship programme the successful candidate will be able to achieve the L2 Customer Service Practitioner apprenticeship.
Time each week will be provided to complete training directly related to the Pet Helpline Apprentice role as well as the work required for the apprenticeship programme itself.
Monthly sessions held online are available to support with the knowledge elements of the apprenticeship programme.
Training Outcome:This apprenticeship is for 15 months with a view to considering permanent roles available in the team on successful completion.Employer Description:Woodgreen Pets Charity’s vision is a world where all pets are well cared for in loving homes for life. To achieve this, we not only provide care for pets in need, but also help people be the best pet owners they can be.Working Hours :Working hours are 37.5 per week Monday to Saturday on a rota basis.
This includes time to complete training related to the role and the apprenticeship programme.Skills: Customer care,Customer service,Excellent team working,Excellent listening skills,Excellent interpersonal skills,Good writing skills,Good verbal communication,Ability to adapt verbal style,Effective influencing skills,IT and technology skills....Read more...
Support the CSX Centre of Excellence Analytics & Technology Team, specifically the Reporting & Analytics team. Automate CSX reports.Create visuals in PowerBi.Download/uploading data.Use analytics to make predictions and support prevention of missed targets.Quality Control reporting in SAP operating system ensuring data quality.You will be assigned tasks to support process improvement.Learn aspects of Customer account master data, EDI (electronic data interface management), Customer Specific labels, Service Cloud and Complex Orders.Work closely with CoE, CSX, PMO on occasion, Supply Planning, and Logistics teams.Support CSX & CoE to analyse & manage performance through dashboards and KPI's and define actions for further improvement & efficienciesCollaborate with internal partners mainly via Service Cloud (CSX, CoE, GBS+, SC, dX), judging & aligning priorities to meet customer needs.Review existing systems & processes; generate ideas for continuous improvement; Support implementation of initiatives, tools, processesManage implementation, utilization, ad-hoc requests, data quality, data analysis and maintenance of systems, tools and reportsProvide quality service to customers indirectly, supporting the identification of opportunities to secure new business or support retentionTraining:
At least 20% of your working hours will be spent training or studying. This usually involves having a Thursday as your study day.
Level 3 Data technician apprenticeship standard.
Training Outcome:
This role most commonly leads to a data and analytics role.
Employer Description:Henkel is a manufacturing and FMCG organisation that operates worldwide with leading innovations, brands and technologies in three business areas: Adhesive Technologies, Beauty Care and Laundry & Home Care. A few of our brands are Pritt, Loctite, Sellotape, Got2B and Bloos.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Provide 1st line support for the Service Desk
Work on support tickets and provide project support to senior engineers
Assisting the setup of desktops & laptops
Dealing with ticket queries including password resets, new user requests and fault logging
Assisting with infrastructure refreshes
Telephony rollouts
Provide a first point of contact support to customers and maintain excellent customer service via; Phone, Email and The Portal
Liaise with internal customers to ensure that services are being delivered
Work with SLA’s whilst delivering efficient resolutions towards First Time Fix Rates
Training:Information Communications Technician Level 3 Apprenticeship Standard:
Your training will be delivered in 2-day blocks every 4-6 weeks, this will be in our online classrooms
You will be working with a specialist coach from Baltic Apprenticeships
Training Outcome:
This apprenticeship provides the skills, qualifications and experience you need to immerse yourself in an exciting, fast-moving industry and become an effective IT Support Technician
Employer Description:Aspire Technology Solutions are looking for an enthusiastic apprentice with an appetite for IT and a positive attitude to be based at their new offices at Pipewell Quay on Gateshead’s Quayside. They’re looking for someone who is looking to begin their career in IT, who is comfortable talking to people, confident, friendly and has a great attitude to work. You will ensure the highest level of customer service is provided to all their customers and you will be working with some of the latest technology systems.
Baltic Apprenticeships have teamed up with Aspire Technology Solutions to offer a free, exclusive IT Bootcamp! Bootcamp attendees are offered a guaranteed interview. Please apply for more details.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working....Read more...
General Office Duties
Deal with telephone, letter, email and face to face enquiries from start to finish, ensure everything is documented and followed up to conclusion
Assist colleagues by managing computerised and paper systems (filing) to ensure accurate records are kept at all times.
Assist colleagues in producing/locating documents including letters, emails, printing and copying documents.
Assist with general office duties to help with the daily running of the office
Customer Service and Expectations Management
Provide excellent customer service and manage expectations at all times
Deal with telephone, letter, email and face to face enquiries from start to finish, ensure everything is documented and followed up to conclusion.
Liaise with the clients, identify their needs and requirements (Subject to restrictions)
Liaise with the extended clients, identify their needs and requirements (Subject to restrictions)
Assist colleagues in planning inspections, meeting, budgets and reporting
Excellent communication and administration skills, required to maintain files and records
Training:
Business administrator level 3 standard apprenticeship qualification
Bi-weekly blended learning sessions
Weekly off the job training
Functional Skills in maths and English, if required
Training Outcome:
The opportunity to progress within the company with further training in procurement or Housing and Property Management
Employer Description:KT Management is a residential property management business based in the Midlands. We specialize in providing quality property management services and professional maintenance support for residential sites of all sizes – from single apartment blocks to large mixed estates. We pride ourselves on our friendly, approachable and professional service which we tailor to the specific needs of individual sites. KT Management have spent the last decade developing and expanding our knowledge and practices with the clear aim of refining our procedures and services to fulfil the exact needs of each and every customer. We truly understand that ‘one size does not fit all’ when it comes to keeping your home in tip top condition. KT Management nurtured its skills and experiences step by step, building its expertise from a sound knowledge base – something we believe is the essence of stability and long-term sustainability.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative....Read more...
