Welcome both new and returning customers, providing a professional and friendly in-store experience
Respond to holiday enquiries through face-to-face interactions, telephone calls, and email communication
Research, tailor, and recommend holiday packages using online booking systems and supplier platforms
Use effective sales techniques to promote and secure holiday bookings while delivering excellent customer service
Manage customer bookings from enquiry through to completion, ensuring a smooth end-to-end experience
Complete travel administration tasks accurately and efficiently, maintaining attention to detail
Build positive customer relationships and deliver high standards of service at all times
Work towards achieving individual and store sales targets
Participate in ongoing training and development to enhance product knowledge and sales skills
Training:
This apprenticeship forms part of a formal qualification, on successful completion, you will achieve a Level 4 Sales Executive qualification that will be added to your digital achievement record
Working with our chosen training provider you will be assigned a specialist Sales Assessor who will be working closely with you throughout your apprenticeship to ensure you have a robust, enjoyable, and enriching journey
Training will be carried out online, face to face, both individually and as part of a classroom, to ensure you have an enhanced experience
You will be assigned 6 hours a week in the workplace to spend towards your qualification with full support from your manager and assessor
Learning first hand from training specialists and peers you can become a fully-fledged Sales Executive in a little over a 18-month period
Training Outcome:On successful completion of the Sales Executive Level 4 apprenticeship, you may be offered the opportunity to complete a further qualification that will enhance your skill set. The next steps will be discussed in your 1-2-1's.Employer Description:Ocean World Travel is a family-run, independent travel business established in 1995. Built on a passion for travel and exceptional customer service, we pride ourselves on offering expert, honest advice and great value holidays. With a friendly, knowledgeable team and a strong customer-first approach, we continue to grow while staying true to our roots.Working Hours :Exact working days and hours TBC.
https://www.gov.uk/national-minimum-wage-rates
The pay may be negotiated and may rise after a probation period has been successfully completed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Geography....Read more...
Issuing booking confirmations and travel documentation accurately and on time.
Managing booking amendments and changes for both customers and suppliers.
Supporting customers and internal sales teams with day-to-day queries.
Delivering a high standard of customer service across phone and email communication.
Resolving customer queries efficiently, aiming for first-contact resolution wherever possible.
Completing a variety of administrative tasks to support the wider operations team.
Processing customer payments accurately and securely.
Working within a fast-paced environment while maintaining excellent attention to detail.
Supporting the smooth running of customer bookings and post-booking service.
Training:
This apprenticeship leads to a formal qualification. On successful completion, you will achieve a Level 3 Travel Consultant qualification which will be added to your digital achievement record.
You will be supported throughout your journey by a dedicated Travel Assessor from our chosen training provider, who will work closely with you to ensure a positive, structured and enriching learning experience.
Training will be delivered through a blend of online and face-to-face sessions, both individually and in group settings, to provide a well-rounded learning experience.
You will have 6 hours per week within your working hours dedicated to your apprenticeship, supported by both your manager and assessor.
By learning from industry specialists and peers, you can develop the skills and confidence needed to become a qualified Travel Consultant in just over 12 months.
Training Outcome:On successful completion of the Level 3 Travel Consultant apprenticeship, you may have the opportunity to progress onto a further qualification to enhance your skills. Next steps and development opportunities will be discussed during your regular 1:1 meetingsEmployer Description:Travel Village Group is one of the UK’s leading independent cruise and travel specialists, proudly operating as a successful 4th-generation family business based in Blackpool. Our portfolio includes Travel Village, Southampton Cruise Centre, RiverCruising.co.uk, and The Holiday Village, helping customers across the UK book unforgettable cruise, river cruise, and holiday experiences. With decades of experience in the travel industry, we continue to grow through innovation, strong customer service, and an expanding digital presence across multiple brands. We combine the supportive culture of a family-run business with the excitement of working in a fast-moving and evolving industry.Working Hours :Monday - Friday: 8.30am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working....Read more...
Wellingborough Post Office are based in Sheep Street. They are a busy post office looking for two Post Office Customer Service Apprentices to join their friendly team.In the role, you will receive full training to ensure that customers are given the correct Post Office service. So you will communicate with customers in a polite and professional manner and be target-driven and confident to have conversations about products and services.You will handle cash and information responsibly and have the ability to work under pressure, accurately in a busy office environment, whilst being a team player as well as working on your own.This employer would like you to go the extra mile for your customers and to foster a positive work environment by consistently treating all staff and customers with respect and consideration. Ensuring customers have a pleasant and efficient checkout experience and leave feeling valued and satisfied.
In the Post Office you will responsible for:
Selling financial products and services to meet branch targets such as ISA Accounts Applications, Bonds Accounts, Life insurance sales, and Instant Savings accounts
Processing letters and parcels in the correct manner and giving the right service
Processing pension and benefits payout with Bill Payments
Banking Transactions such as Cash Deposits, Cash Withdrawals, Cheque Deposits and change giving
WesternUnion Money Transfers
Bill Payments such as Gas Bill, Electric Bill, Council Tax, Water Bills, etc.
Processing car tax and DVLA forms
Passport check and send service
Providing travel insurance and foreign currency Bureau transactions
Maintain an accurate stock and cash balance at the end of each shift
Complete and Process End of Month Stock and Cash Reconciliations
Complete processes for Royal Mail Deliveries - Post Man deliveries and processes
Retail:
Process payments at the retail counter accurately and efficiently
Clean and organise the store when needed
Welcome customers into the store and help them locate items
You would usually work behind a counter with a transparent security screen
Post Office Ltd require a DBS background check to be conducted before appointment of the role
Training:
Level 2 Customer Service Practitioner Apprenticeship Standard
Training Outcome:
Further qualifications and/or progression within the company in terms of position and pay on completion of the apprenticeship
Employer Description:Wellingborough Post Office provide a range of essential financial services, from savings, borrowing to money transfers.Working Hours :Monday - Friday, 9.00am - 5.30pm.Skills: Attention to detail,Customer care skills,Interpersonal skills,Organisation skills,Professional....Read more...
Your Key Responsibilities will include:
Operations Support: Assist in the smooth running of daily operations, including opening and closing procedures, cleanliness, and organisation
Ensure compliance with health, safety, and sanitation regulations by monitoring adherence and addressing any issues promptly
Support inventory management by assisting in stock checks, receiving deliveries, and maintaining accurate records
Customer Service: Provide excellent customer service by welcoming guests, taking orders, serving food and beverages, and handling inquiries or complaints
Assist in maintaining service standards by monitoring the dining area, ensuring cleanliness, and addressing any issues promptly
Interact with customers to gather feedback and contribute to improving the overall dining experience
Staff Supervision: Supervise and support bar and restaurant staff during shifts, providing guidance and assistance as needed
Assist in training new team members on job responsibilities, service standards, and safety procedures
Contribute to maintaining a positive work environment by fostering teamwork, resolving conflicts, and recognising employee contributions
Financial Support: Support in handling cash transactions, processing payments accurately, and reconciling cash registers
Assist in monitoring sales performance and inventory levels to ensure adequate stock availability
Contribute to cost control efforts by minimising waste and adhering to budget guidelines
Health, Safety, and Environment (HSE): Assist in maintaining a safe and clean working environment by following health and safety protocols
Participate in training sessions related to health, safety, and food hygiene to ensure compliance
Report any safety hazards or incidents promptly and assist in implementing corrective actions
Quality Control: Assist in monitoring food and beverage quality to ensure consistency and adherence to standards
Contribute ideas for menu improvements and promotional activities based on customer feedback and market trends
Relationship Building: Build positive relationships with customers by providing friendly and attentive service
Collaborate with colleagues and management to support team goals and objectives
Develop rapport with suppliers and vendors to facilitate smooth operations and procurement processes
Training Outcome:
On completion of the Hospitality Supervisor Level 3 apprenticeship, the apprentice will have the opportunity to embark onto a Level 4 apprenticeship to further their skills' development through internal training programmes
Employer Description:We’re the people behind the food, hospitality and support services that power your day, make you smile and put a spring in your step. That’s just one of the reasons why we’re the UK and Ireland’s top contract catering, hospitality, and business support services provider.Working Hours :5 days out of 7
(Starts from 6am/Late Finishes can be after midnight)
Shifts to be confirmedSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Patience....Read more...
This role is ideal for individuals passionate about mechanics, problem-solving, and providing exceptional customer service.
Responsibilities:
Assist senior technicians in diagnosing, troubleshooting, and repairing various mechanical and electrical systems
Learn to perform routine maintenance tasks, including inspections, lubrication, and adjustments
Participate in equipment installations and upgrades under supervision
Develop proficiency in using diagnostic tools and equipment to identify issues accurately
Collaborate with team members to ensure timely completion of service requests and projects
Follow safety protocols and guidelines to maintain a safe working environment
Document service activities, including work performed, parts used, and customer interactions
Attend training sessions and workshops to enhance technical skills and product knowledge
Communicate effectively with customers to address inquiries, explain service procedures, and provide recommendations
Assist with inventory management, including tracking parts and supplies used during service operations
Training:Motor Vehicle Service and Maintenance Technician (light vehicle)Level 3 Apprenticeship Standard:
The programme lasts for at least 36 months (3 years) and you'll achieve a nationally recognised qualifications
All of our apprentices are employed through the dealer network and attend week-long block training at our state-of-the-art training centre in Coventry
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as virtual classroom sessions and E-learning modules
Your development is supported through your apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry. This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation
Training Outcome:
There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Employer Description:Baylis Motor Group was established in 1994, when Michael Baylis purchased the Gloucester branch of Vauxhall retailer Skipper. Since then, Baylis has grown to become one of the largest and most trusted motor groups across Gloucestershire, Herefordshire, Worcestershire and South Wales. In January 2022, we expanded into South Wales by acquiring the Vauxhall franchise in Merthyr Tydfil from Southern (Merthyr) Ltd, increasing our network.
Our Comittment - We’ve continuously invested in our sites with complete refurbishments and new, purpose-built facilities.From modern showrooms and comfortable customer areas to advanced workshops and body repair centers, every Baylis location is designed to deliver the best experience for our customers and staff alike.Working Hours :Monday - Friday, 8.30am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working....Read more...
This role is ideal for individuals passionate about mechanics, problem-solving, and providing exceptional customer service.
Responsibilities:
Assist senior technicians in diagnosing, troubleshooting, and repairing various mechanical and electrical systems
Learn to perform routine maintenance tasks, including inspections, lubrication, and adjustments
Participate in equipment installations and upgrades under supervision
Develop proficiency in using diagnostic tools and equipment to identify issues accurately
Collaborate with team members to ensure timely completion of service requests and projects
Follow safety protocols and guidelines to maintain a safe working environment
Document service activities, including work performed, parts used, and customer interactions
Attend training sessions and workshops to enhance technical skills and product knowledge
Communicate effectively with customers to address inquiries, explain service procedures, and provide recommendations
Assist with inventory management, including tracking parts and supplies used during service operations
Training:Motor Vehicle Service and Maintenance Technician (light vehicle)Level 3 Apprenticeship Standard:
The programme lasts for at least 36 months (3 years) and you'll achieve a nationally recognised qualifications
All of our apprentices are employed through the dealer network and attend week-long block training at our state-of-the-art training centre in Coventry
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as virtual classroom sessions and E-learning modules
Your development is supported through your apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry. This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation
Training Outcome:There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme.Employer Description:Baylis Motor Group was established in 1994, when Michael Baylis purchased the Gloucester branch of Vauxhall retailer Skipper. Since then, Baylis has grown to become one of the largest and most trusted motor groups across Gloucestershire, Herefordshire, Worcestershire and South Wales. In January 2022, we expanded into South Wales by acquiring the Vauxhall franchise in Merthyr Tydfil from Southern (Merthyr) Ltd, increasing our network.
Our Comittment - We’ve continuously invested in our sites with complete refurbishments and new, purpose-built facilities.From modern showrooms and comfortable customer areas to advanced workshops and body repair centers, every Baylis location is designed to deliver the best experience for our customers and staff alike.Working Hours :Monday - Friday, 8.30am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working....Read more...
Claims/Customer Service AdviserSalary: £26,500 FTE (pro rata for part-time hours)Location: Rackheath, Norwich, office basedFlexible- full-time or part-time consideredWhat is on offer
Permanent role with full time or part time optionsFlexible working arrangements depending on experienceExcellent rates of pay depending on experience28 days annual leave including bank holidays on a pro rata basisCompany pension scheme
About usA busy and growing building services provider specialising in insurance repairs and property restoration is seeking a claims/Customer Service Adviser to support its expanding operations. The company manages domestic insurance claims across Norfolk and Suffolk and takes pride in delivering smooth, well organised experience for customer at what can be a stressful time.We pride ourselves on creating a supportive and friendly working environment where our team genuinely work together to deliver the best possible experience for customers. As we continue to grow, we are looking for someone who shares our positive, proactive and customer-first approach to join the team.About the roleWe are looking for a friendly, organised and customer-focused Claims Handler / Customer Service Adviser to join our growing team based in Rackheath.This is a varied office-based role where you will support customers throughout the claims process, handling enquiries, updating records and ensuring a smooth and professional customer experience from start to finish.We are flexible on working hours and days, making this an excellent opportunity for someone looking for either full-time or part-time work within a supportive team environment.Responsibilities include but not limited to:
Coordinating and scheduling repair works for insurance claimsActing as a point of contact for customers, insurers, and tradesManaging job records and claim related documentationTracking progress and resolving issues where possibleSupporting the wider team to ensure timely and efficient delivery
Skills and Experience
Experience in claims handling, coordination, or a similar roleStrong organisational skills with the ability to juggle prioritiesClear and confident communication skillsA calm, professional approach in a fast-paced environmentGood attention to detail and problem-solving ability
Interested? Apply now with your updated CV.INDHSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
You will be supported through structured training, mentoring from experienced engineers, and ongoing professional development to help you build a long-term career within the company.
Our systems include but are not limited to:
Fire alarms
Intruder alarms
CCTV
Access control
Emergency lighting
Fire extinguishers
You will be the face of the Company to our customers and will therefore deliver a high standard of customer care and service while continuing to learn and develop.
Assist with troubleshooting, installation, maintenance, and repair on designated equipment, with guidance and supervision where required
Support preventative maintenance and field modifications while building technical competence
Maintain up-to-date administrative responsibilities such as customer service logbooks, internal PDA reporting, and compliance paperwork
Maintain effective communication with customers and the office to ensure resolution and proper follow-up
Learn to maintain tools and test equipment and ensure they are properly calibrated
Adhere to Health & Safety and all other applicable regulatory requirements at all times
Support the identification of sales opportunities and collaborate with the sales team
Participate in the emergency out-of-hours standby rota as appropriate to your training stage
Training:Fire Emergency and Security Systems Technician Level 3.
The apprentice will spend a week at Bradford College every 6 weeks (Block release), the rest of the time will be spent with the employer.Training Outcome:
Opportunities to gain industry-recognised certifications such as ECS, IPAF, and PASMA
A clear development pathway with opportunities to progress into a fully qualified engineer role and beyond
Continuous professional development (CPD) to keep your skills up to date with evolving technologies
Employer Description:At Checkmate Fire, our focus is on maintaining customer relations through a ‘right first time’ ethos, and quality driven approach.
As the UK’s specialist passive fire protection company and founder members of the BRE/LPCB passive fire protection certification scheme, we deliver a full turnkey service, from initial assessments and surveys, through to full pre-planned maintenance packages. For over three decades, we’ve served a growing list of industries with the same reliable, ethical, quality service that makes us the most trusted contractor in specialist passive fire protection.
Checkmate provides:
Compliance - through inspection, fire risk assessments, surveys, pre-planned maintenance, and consultancy servicesSolutions - for 3rd party accredited installationsWorking Hours :Monday - Friday 8:00am - 5:00pm rota basis.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Patience,Physical fitness....Read more...
We have a fantastic opening for an experienced and positive sales administrator, who has a passion for delivering great customer service to join our team. You will be pivotal in supporting the team with general administration but also providing first-class support to our customers throughout the lifecycle of purchasing their new home. You also act as liaison between our site sales advisers and the sales office.This is an extremely varied and interesting role working closely with all internal departments but also with a number of external agencies including estate agents, solicitors, mortgage brokers and service providers.What you will need:
Demonstrable administration experience working within the housebuilding/new homes sectorDiscernible customer service and interpersonal skillsExcellent communication skills with a good command of written EnglishIT proficiency in all aspects of Microsoft Office.Working knowledge of CRM databases such as Sitestream or COINS desirableStrong organisational skills and able to balance competing demandsExcellent attention to detailHonesty and integrityA committed team player, flexible and adaptableAmbitious and self-motivated
What we offer:
Working hours - 8.30am to 5.30pm Monday to Friday24 days holidays, plus bank holidayslong service holidaycompany pensiondiscretionary bonusbuy/sell holiday schemetraining and developmenteyecare schemesupplier discount schemesocial eventsOnsite parking
If you would like to apply, please attach your CV with a covering letter to the link provided. We reserve the right to close this advertisement if we receive a high volume of suitable applications or when the position is filled.....Read more...
Deliver outstanding customer service to guests
Support the management team with daily operations
Supervise front-of-house service during busy periods
Assist with opening and closing procedures
Help train and support junior team members
Ensure high standards of cleanliness, hygiene, and presentation
Handle customer enquiries and resolve issues professionally
Assist with stock control and ordering
Follow health & safety and food hygiene regulations
Work collaboratively with kitchen and bar teams
Training:Training will be on-site at the workplace with training to be carried out at Barnsley College to complete the Level 3 Hospitality Supervisor apprenticeship. Training Outcome:Potential for full-time role.Employer Description:The Bulls Head is a stunning country pub and restaurant set against the breathtaking backdrop of the Colne Valley. Enjoy exceptional, thoughtfully crafted menus, cosy real open fires and delicious homemade food—all in a setting that offers truly unrivalled countryside views.Working Hours :Shift patterns with Tuesday at Barnsley College.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Team working,Creative,Initiative,Patience....Read more...
Commercial Vehicle Sales Executive
Job Title - Commercial Vehicle Sales Executive
Location Caerphilly
Salary up to £60000 per annum OTE
Hours Monday to Friday 8am to 5.30pm
My client a global commercial vehicle manufacturer is seeking an experienced Commercial Vehicle Sales Executive to join their team.
Commercial Vehicle Sales Executive Job Role
- Initiate contact with potential customers, whether through walk-ins, phone inquiries, or online inquiries, and provide them with information about our new vehicle inventory.
- Conduct thorough needs assessments with customers to understand their preferences, requirements, and budget constraints.
- Maintain up-to-date knowledge of all new vehicle models, features, specifications, and pricing options to effectively educate customers and address their queries.
- Guide customers through the entire sales process, from initial contact to vehicle delivery, ensuring a seamless and positive experience at every stage.
- Negotiate pricing, financing options, trade-in values, and other terms to reach mutually beneficial agreements with customers.
- Assist customers with completing necessary paperwork and documentation related to vehicle purchases, financing, and trade-ins.
- Build and maintain strong relationships with customers to encourage repeat business and referrals.
- Follow up with customers after the sale to ensure satisfaction, address any concerns, and encourage feedback.
- Meet or exceed monthly and quarterly sales targets set by the depot.
- Conduct research to develop and increase the customer base in the region.
Commercial Vehicle Sales Executive Requirements
- Ability to deal with all levels of customer service and deliver customer service excellence.
- Excellent interpersonal and communication skills, with the ability to build rapport and establish trust with customers.
- Strong negotiation and closing skills, with a focus on delivering exceptional customer service
- A passion for automobiles and a genuine interest in staying updated on industry trends and new vehicle technologies.
- Proven experience in automotive sales or a similar role, preferably within the LCV sector.
- The ability to organise work on own initiative and work under pressure.
- The ability to identify opportunities for business development within the region.
- Proficiency in using sales management software and CRM systems.
- A valid driver's license and a clean driving record.
Commercial Vehicle Sales Executive Benifits
- 20 days annual leave + Bank Holidays
- 3 x Life Assurance
- Company Pensions contribution
- Bonus, incentives and commission schemes
If you are interested in this Commercial Vehicle Sales Executive role please apply via this advert or contact John Barnes at Holt Recruitment on 07955081481....Read more...
Safe storage of parts
Handling, storing and receiving stock, payments, procedures, identifying, sourcing and ordering parts
Monitoring and solving customer problems/enquiries and processing customer’s orders
The parts advisor apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and parts identification programme - ECAT
A parts advisor apprentice will support the dealership, improve sales and provide excellent customer service
Training:Customer Service Specialist Level 3 Apprenticeship standard:
Apprentices will be working and will be trained within the dealership, and an advisor will visit at least every 4 weeks as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course
An apprentice’s training includes:
Visiting a bespoke college academy
VRQ in the parts industry
Training Outcome:
A full-time career within the automotive industry, with many opportunities to progress to positions of authority
The opportunities are endless. By having a highly regarded set of skills, apprentices can go on to develop their career within specific interests they may have, such as progressing through the dealership
Employer Description:Harris DAF is one of the longest established DAF Trucks dealership groups in the UK.
We operate 3 DAF dealerships, our sales location based in West Thurrock, Essex supported by two after-sales operations in Waltham Cross, Herts and Witham, Essex.
Whether you require a new or used DAF truck, repair and maintenance, DAF or other truck and trailer parts, we offer a range of cost-effective transport and finance solutions. Each dealership has a comprehensive range of DAF and TRP parts stock supported by emergency overnight availability from DAF.
The group stockholding equals £2.5m and we offer a daily delivery service from all locations. We employ over 50 factory trained technicians with in-depth DAF product knowledge and our larger workshops are open 24 hours to permit maintenance work to be performed during off-peak hoursWorking Hours :Monday - Friday, 9.00am - 5.00pm. Occasional Saturdays to be confirmed.....Read more...
Incoming call answering, fielding customer enquiries to the appropriate person
Checking stock availability and raising quotations
Following up on sales quotes and maintaining client records
Responding to non-sales queries such as order progression updates, transport queries, incorrect/missing items etc
Contact customers to obtain missing information and respond to queries
Raise sales orders in the system and liaise with operations/transport and sales to ensure smooth order progression through processing and delivery
To maintain customer account details to ensure up-to-date contact, delivery and unloading information is on file; to provide relevant information to purchasing, accounts, works and transport departments to ensure the company complies with Health & Safety legislation and can exceed our customers’ expectations on customer service
All related administration
Training:On the job training plus 1 day per week spent at North Lindsey College.Training Outcome:The role will become a permanent administrative role. Employer Description:Barrett Steel are the UK’s largest steel stockholder with over 160 years of heritage. Family owned, the group is made up of 29 sites and holds over 120,000 tonnes of steel stock. Barrett Steel is committed to providing innovative and exceptional service by continuously investing in our people and the latest processing machinery and materials handling equipment to keep us at the forefront of innovation and customer satisfaction.Working Hours :Monday to Friday, between 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative....Read more...
Service Engineer (Industrial Refrigeration)Doncaster / EnglandStep into a hands-on Service Engineer role with a sustainability-led industrial refrigeration specialist, working across the UK with the backing of three decades of European engineering heritage.A well established European manufacturer of advanced industrial refrigeration systems is expanding its UK service operation and looking for an experienced Service Engineer to join the team. With more than thirty years of design and manufacturing expertise behind it, the business has built its reputation on natural refrigerant technology, supporting clients across food production, logistics and process industries as they move towards lower-carbon, more energy-efficient operations. Every system installed is paired with a 24/7 remote monitoring platform that tracks performance live and flags issues before they affect the customer.This is a full-time, on site Service Engineer position based in England, with the Doncaster area being the ideal home base given the geographic spread of clients. You will be the face of the business in the field - diagnosing faults, carrying out planned maintenance, completing repairs and keeping mission-critical refrigeration plant running at peak performance.The roleReporting into the UK service operation, the Service Engineer will own the day-to-day technical wellbeing of installed systems across customer sites. Expect a varied schedule of reactive callouts, scheduled servicing and commissioning support, with full back-up from the European engineering team and access to live data through the remote monitoring platform.Here's what you'll be doingDiagnosing and resolving technical faults across industrial refrigeration systems, including ammonia plantCarrying out planned preventative maintenance to keep units running efficiently and safelyAttending breakdown callouts and completing on-site repairs to a high standardSupporting installations, commissioning and performance testing of new equipmentWorking alongside the remote monitoring team to interpret data and act on alertsCommunicating clearly with clients on-site, explaining work carried out and any follow-up requiredMaintaining accurate service records, job sheets and compliance documentationHere are the skills you'll needMinimum three years' experience in industrial machinery manufacturing or industrial refrigeration serviceHands-on experience with ammonia refrigeration systemsAmmonia handling certificate is essential - this is a non-negotiable requirementStrong fault-finding and troubleshooting ability across mechanical, electrical and control systemsConfidence working independently, managing your own diary and prioritising calloutsClear communication skills for client-facing technical conversationsA full, valid UK driving licenceRelevant technical qualifications or industry certifications would be advantageousWork permissionsYou must have the right to work in the United Kingdom. Visa sponsorship is not available for this Service Engineer position.Key perks and benefitsCompetitive salary reflecting experience and certifications heldCompany vehicle for service work across the UKThe chance to work with cutting-edge natural refrigerant technology backed by an established European manufacturerOngoing technical training and exposure to advanced refrigeration platformsDirect collaboration with the engineering team based in mainland EuropeGenuine progression potential as the UK operation continues to growWhy a career in industrial refrigeration mattersIndustrial refrigeration sits at the heart of the UK's food supply, logistics and process manufacturing sectors, and the shift towards natural refrigerants is reshaping the industry as carbon reduction targets bite. Engineers with ammonia experience are in increasingly short supply, which makes this Service Engineer role a strong long-term move both financially and in terms of relevance. Joining a manufacturer rather than a third-party contractor gives you deeper product knowledge, factory-level technical support and a clearer route into senior service, commissioning or technical leadership positions over time.This Service Engineer opportunity in the Doncaster area is brought to you by The Opportunity Hub UK - connecting skilled engineering professionals with employers shaping the future of sustainable industry.....Read more...
We’re recruiting for a Workshop Service Technician to join a well-established and growing hire division within a global equipment business.
This is a hands on workshop-based role focused on servicing, repairing, maintaining and preparing industrial cleaning equipment ready for hire and customer use. You’ll play a key part in ensuring machines are turned around efficiently, safely and to a high standard.
This role would suit someone from a mechanical, plant, vehicle, agricultural, FLT, powered access or general engineering background who enjoys fault finding, repairs and working as part of a close-knit technical team.
The Role
Diagnose, service and repair a range of industrial cleaning equipment
Carry out pre-delivery inspections and machine preparation
Ensure machines are cleaned, tested and ready for customer hire
Fault find across mechanical and electrical systems
Replace components and complete repair records accurately
Maintain high workshop standards, health & safety and organisation
Work closely with the wider hire and service team to ensure turnaround times are achieved
Support continuous improvement and maintain excellent service standards
What We’re Looking For
Previous experience within a service, workshop or engineering environment
Strong mechanical fault-finding skills
Basic electrical diagnostic knowledge would be advantageous
Experience working on plant equipment, vehicles, FLTs, agricultural machinery, powered access or similar transferable equipment
Organised and self-motivated approach
Team player with good communication skills
Comfortable using systems/tablets for job updates and reporting
What’s in it for you?
Starting salary of £37,500 salary
Excellent company benefits package, including 25 days holiday + bank holidays + your birthday off, pension, health plan, sick pay & critical illness cover, end of year bonus, staff discounts and social events, ongoing training and career development
Stable Monday-Friday workshop role
Supportive team environment
Long-term career opportunities within a growing business
If you enjoy hands on engineering work, problem solving and being part of a busy workshop operation, we’d love to hear from you.....Read more...
Answering the telephone, logging customer enquiries on corporate systems
Inputting data on corporate systems to assist with accurate reporting
Liaising with various stakeholders to provide customers with accurate information
Handling customer complaints and delivering timely responses
Ensuring customer records are updated accurately
Keeping records of customer queries and resolutions to provide ‘lessons learnt’ feedback to the wider team
Supporting the wider team by hand delivering letters where required
Contacting customers ensure service delivery satisfaction
Supporting the Customer Service Manager and Customer team
Auditing information provided to ensure processes are being adhered to
Ensure professional communication at all times
We endeavour to deliver a high standard of customer service within our frameworks, individuals are expected to assist in the delivery and the continuous improvement of our current processes
The Group is committed to achieving a high standard of Health and Safety in all its activities and the post holder will be expected to contribute to maintaining standards to ensure compliance with all appropriate legislation
To take a full role in the implementation of personal development through appraisals and to participate in any identified training or development opportunities
To recognise the importance of fairness and equality in the workplace, to treat everyone with dignity and respect
The successful candidate will be measured on:
Customer and colleague feedback
Work safely and efficiently
It is not possible for this document to totally encompass or define all tasks that may be required of the post holder. The outlined duties may therefore vary from time to time without materially changing either the character or level of responsibility.Training:The Business Administrator Level 3 will be delivered in the workplace by a visit from a college trainer coach once a month.Training Outcome:Upon successful completion of the apprenticeship there is a possibility of permanent employment and going on to complete further qualifications. Employer Description:At Esh, our values shape the way we work every day — and you can expect to see them in action from the moment you join us.
Care: We prioritise your wellbeing and development, offering a supportive environment where you’re encouraged to grow, learn, and bring your best self to work
Trust: You’ll have the autonomy to take ownership of your work, with managers who believe in your abilities and are there to support you when needed
Integrity: We do the right thing, even when it’s not the easiest option. You can rely on open, honest communication and fair decision making
Respect: We value diverse perspectives and create a workplace where everyone is listened to, valued, and treated with dignity
Working Together: Collaboration is at the heart of how we operate. You’ll join a team that celebrates shared success and supports one another to achieve great results
Together, these values create a workplace where people feel welcome, trusted, appreciated, and proud to be part of the team.Working Hours :Monday - Friday 8.30am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Patience....Read more...
Field Service Engineer – Medical Diagnostic Products
Field Medical Engineer roles in the South East and National. Zest Optical are recruiting for experienced Medical Device Engineers to be responsible for the service, repair, and support of a range of ophthalmic equipment across the UK and International countries. The role requires the engineer to deliver a high standard of technical service and customer support, including installations, routine maintenance, and troubleshooting of hardware and software related to all medical devices.
This is a field-based role involving regular travel across the UK and International countries and requires high levels of commitment and a can do attitude, strong work ethics, complete flexibility, and a high level of professionalism to ensure customer satisfaction and business efficiency at all times.
Essential Duties and Responsibilities:
Responding to all emails on the same working day
Maintaining 100% response rate to breakdowns keeping all internal and external ticketing systems up to date at all times
Carry out daily service visits including installations, repairs, and preventative maintenance of branded equipment and other medical systems.
Provide responsive and professional technical support to internal and external customers.
Diagnose and resolve faults with both hardware and software, including integration with DICOM and PACS systems.
Participate in weekend work and travel at short notice where required to meet urgent service needs.
Maintain accurate service records, reports, and logs in line with ISO 13485:2016 QMS procedures.
Ensure compliance with all health, safety, and regulatory standards.
Assist with logistics including dispatch and warehousing of technical equipment.
Support company exhibitions and training events as required.
Deliver basic user training to clinical and technical users on installed systems.
Demonstrate initiative and flexibility in prioritising workload to meet critical deadlines.
Qualifications / Competencies / Position Requirements:
Proven technical knowledge of medical imaging equipment, ideally ophthalmic devices.
Experience with IT networking, Microsoft SQL, and software integration (DICOM, HL7).
Strong problem-solving and troubleshooting skills.
Willingness to work unsociable hours, weekends, and travel extensively within the UK and International countries.
Excellent time management and ability to work independently with minimal supervision.
Strong communication and interpersonal skills.
High level of integrity, professionalism, and commitment to the role.
Understanding and compliance with ISO 13485: 2016 and medical device regulatory standards.
Attend manufacturers technical service training in UK and abroad.
Higher Education and Experience:
Degree or formal qualification in electronics, biomedical engineering, or a related technical discipline. Experience working with ophthalmic or medical diagnostic technologies in a commercial or clinical setting. Salary up to 45K with vehicle and benefits package.....Read more...
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle faults.
Testing of parts and systems to ensure correct working.
Following checklists to ensure all critical parts of vehicles are examined.
Carrying out bumper to bumper overview, service, and inspection.
Maintenance of electronic systems including on- board entertainment systems.
Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension.
Completion of legible and accurate paperwork for the customers and centres records.
Maintenance of a clean and tidy work environment.
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.
Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this three year training programme.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn.
Teamwork.
Strong communication.
Customer Service.
Interest in vehicle engineering.
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship. Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the three year programme, you will receive the following:
Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Certificate in Automotive Refrigerant Handling
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes. Employer Description:Audi is an exceptional brand fuelled by a passion to create the ultimate customer experience, which is why we are looking to invest in apprentices who can help us achieve our ambitious plans. There's never been a better time to join us, as we continue to enjoy massive success and unprecedented growth in the prestige car market. We are looking for the next generation of exceptional people to become part of our team and help us to delight our customers. Working Hours :Monday - Friday, 08:30 - 17:30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Small Tool Fitter
Salary: £30,000 £34,000 + Overtime Opportunities
Location: Saltley, Birmingham
Hours: Monday to Friday Days
About the Role
Im recruiting on behalf of a leading equipment hire company for an experienced Small Tool Fitter.
Youll be responsible for the service, maintenance, and repair of small tools, 2/4 stroke engines, and light equipment. Its an excellent opportunity for someone with strong mechanical skills who enjoys working independently and delivering high-quality work.
Key Responsibilities
- Service, repair, and maintain small tools.
- Diagnose and repair faults on 2/4 stroke engines and mechanical systems
- Carry out inspections and ensure all equipment is safe and ready for hire
- Maintain safety, compliance, and service standards
- Provide great customer service on-site
About You
- Previous experience as a Small Tool Fitter, Plant Fitter, or Maintenance Technician
- Mechanical knowledge of 2/4 stroke engines and small plant machinery
- Able to diagnose and repair faults independently
- Self-motivated, reliable, and organised
Whats on Offer
- £30,000 £34,000 per year (DOE)
- Overtime opportunities at enhanced rates
- MondayFriday, days only
Apply Today
Send your CV via this advert or contact Matt at Holt Recruitment on 07739 277676 / matt@holtautomotive.co.uk for more details.....Read more...
Your job duties will include:
Receiving quotation requests from the Service Desk
Processing and then receiving the devices and building them from an Out of box experience
Installing all necessary software
Upgrading any hardware and despatching them to our clients
There will also be First line support services to the Service Desk
Training Outcome:1st Line Service Desk Engineer. Employer Description:Managed Service Provider – IT Support Services. As a leading Managed IT Services Provider (MSP) and Certified B Corporation, we provide technology solutions to drive your tech-powered growth. Our process, built on the pillars of Foundation, Security, Enablement, and Innovation, provides a strategic framework for achieving your business goals through smart technology investment.Working Hours :Monday to Friday
7.5 hours between the working day starting at 8am to 6pm.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Team working....Read more...
A Field Service Engineer is sought to join an innovative engineering team in the UK, contributing to the development, support, and deployment of advanced electronics manufacturing equipment and application solutions.
The Field Service Engineer, UK, will be expected to develop your understanding in the field, learning from peers and senior engineers in technical areas and industry best practices. This may include electronics manufacturing processes, equipment applications, and customer-facing technical support.
Responsibilities include:
Work with sales, customers, and suppliers to define application requirements and solution specifications.
Prepare and configure equipment and systems for demonstrations, installations, and customer evaluations.
Develop and execute application trials, demonstrations, and acceptance testing (FAT/SAT).
Debug and validate equipment and process performance using diagnostic tools and engineering knowledge.
Collaborate with sales, engineering, and supplier teams for seamless project delivery.
Maintain comprehensive technical documentation, training materials, and presentation content.
Support customers and internal teams with technical queries, training, and application support.
Key skills & experience:
Degree/qualification in Electronic Engineering or equivalent industry experience.
Proficiency with electronics manufacturing equipment and related systems.
Practical experience with SMT equipment, test processes, or production environments.
Strong problem-solving and analytical skills.
Effective communication and teamwork abilities.
How to apply:
Apply now for the Field Service Engineer role in the UK. Send your CV to adighton@redlinegroup.Com or call Adam on 01582878821.....Read more...
You will be required to:
Answer the phone to customers and ensure customers are kept updated on the progress of their jobs
Email suppliers and customers
Record job information
Log information on our internal job management system
Allocate jobs to engineers
Create quotes and invoices
Order parts
Liaise with field engineers
Training:Level 2 Customer Service Apprenticeship Standard:
The successful applicant will be allocated an assessor who will visit them in the workplace once every 6-8 weeks
Training schedule has yet to be agreed upon; further details will be made available at a later date
Training Outcome:
Potential permanent position on completion of the apprenticeship
Completion of this apprenticeship will lead to eligibility to join the Institute of Customer Service as an individual member at a professional level
Employer Description:Nova Catering Repairs offers repairs, installation, and maintenance checks of your commercial catering equipment, to restore your commercial kitchen back to its usual operation.Working Hours :Monday - Friday, 8.00am - 5.00pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working....Read more...
Join a leading global technology integrator with 20+ years’ experience delivering end-to-end connectivity solutions across structured cabling, data centres, and managed services.
This role would be visiting and managing the managed services on sites from West and North London locations, so accesible to commute to these locations are crucial.
Role Overview
You will lead Operations Service Delivery across key enterprise and financial services clients, ensuring contractual obligations, SLAs, and service quality are consistently met. Acting as the primary delivery and escalation point, you’ll work closely with account managers, stakeholders, and onsite teams to drive operational excellence and continuous improvement.
Key Responsibilities
• Lead, manage, and develop technical and service delivery teams
• Ensure high-quality delivery across managed services and project work
• Own SLA performance, governance, and ITIL-based service processes
• Manage budgets, financial performance, and reporting
• Oversee recruitment, development, and succession planning
• Drive customer satisfaction and continual service improvement (CSIP)
• Support pre-sales activity and contribute to strategic direction
• Ensure compliance with industry standards, tools, and accreditations
Requirements
• Strong leadership experience in service delivery environments
• Background in data centres and structured cabling
• Experience managing projects, budgets, and stakeholders
• Strong ITIL knowledge and understanding of BAU support models
• Experience in regulated environments (e.g. banking) advantageous
• Excellent communication, organisational, and people management skills
• Confident with Microsoft Office and reporting tools
Desirable: ITIL, PRINCE2, BICSi certifications
Apply now for full details.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk....Read more...
Working within our Plymouth location as a Warehousing Support Apprentice. This role is ideal for someone with a keen interest learning all aspects of warehousing processes and have the ability and confidence to liaise with customers and internal staff. You will need to be a good communicator and an organised person. You will be reporting to the Warehousing Supervisor in providing a support service where you will learn a wide range of skills including Warehousing processes, Customer Service and administrative processes. Enjoy troubleshooting and working with a range of people and be a resourceful and helpful person.
Working within the warehouse and office you will be supporting other staff in all aspects of the Warehousing processes
Dealing with inbound packages and goods
Locating lost items and supporting the team with any queries they have
Working on the Warehousing processing systems
Dealing with queries over the telephone and via emails
Organising delivery runs
Picking and packaging of products
Completing relevant administration
Liasing with customers and suppliers
Training:
Supply Chain Warehousing Operative Level 2
Functional Skills maths & English Level 2 (if required)
Min 20% OTJT
EPA
No day release - inhouse training
Training Outcome:Can progress within business depending on business needs and performance.Employer Description:Hayley Group is the largest independent distributor of engineering products and consumables in the uk. They are an equal opportunities employer, currently employing over 1300 people who provide industry leading customer service.Working Hours :Monday - Friday, 8.00am - 5.00pm.
1-hour lunch.
Max 40 hours per week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
As a Hairdressing Level 2 Apprentice, your typical day involves learning and practicing a variety of hairdressing skills while providing excellent customer service.
You'll:
Assist senior stylists with client consultations, understanding their desired hairstyles and preferences.
Learn and perform basic hairdressing services such as shampooing, cutting, colouring, and styling under supervision
Maintain cleanliness and organisation in the salon, including sanitizing equipment and keeping work areas tidy
Greet clients warmly, offer refreshments, and ensure their comfort throughout their visit
Learn about hair care products and recommend appropriate products to clients based on their hair type and styling preferences
Assist with administrative tasks such as booking appointments, managing inventory, and processing payments
Participate in training sessions and workshops to further develop your skills and knowledge in hairdressing techniques
Collaborate with senior stylists to provide exceptional service and create a positive salon experience for clients
Your day as an apprentice will be hands-on and varied, providing valuable opportunities to learn and grow in the hairdressing industry while delivering excellent service to clients.
Training:
The apprentice will be trained in the salon and with Heart of England Training
Training Outcome:
On successful completion of Level 2 standard in hairdressing, there may be the opportunity to progress onto Level 3 Advanced Hairdressing Standard and a good training programme
Alternatively become a full-time stylist running a column Level 2 Barbering Apprenticeship
Employer Description:One of the leading hair salons in Birmingham James Bushell offers you the highest levels of cutting, colouring and customer care.Working Hours :Tuesday to Saturday. Exact hours to be discussed at interview stage.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
