This role supports the delivery of high‑quality barista and customer service within a Government Services environment at GOGGS (Government Offices Great George Street), SW1A. As a Barista, you will prepare hot and cold drinks to order, assist with basic food preparation, and ensure customers receive friendly, efficient service at all times. You will also help maintain clean, safe and well‑organised service areas, restock products, and follow all food hygiene and health and safety procedures.
A Food Hygiene Level 2 certificate is desirable, although full training can be provided. Barista‑specific training is desirable but not required. No previous experience is required, but 1–2 years’ experience in a food service or retail environment is desirable. This role is sociable hours - Monday - Friday.
Duties include:
Serving food and beverages to customers in line with brand standards
Preparing hot and cold drinks to order, including barista‑style coffees
Carrying out basic cold food preparation and made‑to‑order items (e.g., hot sandwiches)
Taking payments and maintaining accurate financial records
Restocking products and maintaining attractive merchandise displays
Cleaning counters, equipment, public areas and back‑of‑house spaces
Washing crockery and cutlery using equipment once trained
Reporting feedback, complaints, stock needs, breakages or hazards to the line manager
Completing daily paperwork or computer‑based tasks as assigned
Keeping accurate records as required
Following food hygiene, health and safety and company procedures
Undertaking relevant training as required
Training:Food and Beverage Team Member Level 2.Training Outcome:While progression is not guaranteed, Aramark regularly develops team members who show commitment and strong performance. This apprenticeship provides transferable hospitality and barista skills that can support future roles such as Barista, Catering Assistant, Hospitality Assistant, Team Leader or Supervisor.It also offers a pathway into further training, including the Hospitality Supervisor Level 3 apprenticeship.Employer Description:At Aramark, we create memorable food experiences where people work, learn and play by channelling a collective passion for food and service.We’re a leading food service partner working with organisations across a range of market sectors in the UK. We know that great food is important to everybody and at Aramark our teams share a passion for hospitality, delivering great things for our people, partners and communities.Working Hours :This role is sociable hours - Monday - Friday. Exact working hours TBCSkills: Customer care skills,Team working,Driven by new challenges,Empathetic Communicator,Fast paced....Read more...
Siemens Healthineers is one of the world’s largest suppliers to the healthcare industry and a trendsetter in medical imaging, laboratory diagnostics and medical information technology.
We have an exciting opportunity for enthusiastic and aspiring individuals to join our Field Service Engineer Apprenticeship based in the M6 corridor (Stoke, Crewe, Warrington) region, beginning in August 2026.
This engineering apprenticeship will involve dedicated training on your journey to becoming a skilled Field Service Engineer in the healthcare industry and offers a favourable apprenticeship salary and benefits.
In this Field Service Engineer Apprenticeship role, you will join our field-based engineering team of approximately 200 engineers and be ultimately responsible for installing, repairing, and maintaining our medical systems. You will provide vital technical service support to our customers and work at hospital sites throughout the UK, initially focusing on customer sites within the M6 corridor (Stoke, Crewe, Warrington) region.
Duties include, but are not limited to:
Develop an understanding of relevant industry health and safety standards, regulations, and environmental and regulatory requirements.
Maintenance and operational practices, processes and procedures cover a range of plant and equipment.
Locate, and rectify faults in plant and equipment.
Communicate with and provide information to stakeholders in line with personal roles and responsibilities.
Read, understand and interpret information and work in compliance with technical specifications and supporting documentation.
Inspect and maintain appropriate plant and equipment to meet operational requirements.
Assess and test the performance and condition of plant and equipment.
Communicate, handover and confirm that the appropriate engineering process has been completed to specification.
Position, assemble, install and dismantle electrical plant and equipment, which may include motors, switchgear, cables and conductors, to agreed specifications.
Diagnose and determine the cause of faults in electrical plant and equipment.
Replace, repair or remove components in the electrical plant and equipment and ensure its return to operational condition.
You can also expect the following:
Travel to sites across your allocated region.
Attend other Siemens manufacturing sites across the country on temporary short-term assignments.
Visit the Siemens Healthineers Customer Care Centre in Camberley, Surrey.
Travel abroad to the Siemens Training Centres in Germany and the US as required.
Training:
Lead engineering maintenance technician - Level 4 HNC
To include:
Practical Skills Training to be delivered at a local college.
BTEC Level 3 Diploma to be studied at College on a day-release basis over the first 2 years of the programme - if level 3 not already achieved.
If Level 3 already achieved, will work towards achieving the Engineering HNC.
Portfolio of competence-based evidence to meet the Knowledge, Skills and Behaviours criteria as outlined in the Standard.
End Point Assessment.
Level 2 Functional Skills in maths and English (if required)
Training Outcome:
Upon completion of the Apprenticeship, you will have the opportunity to apply for a full-time position at Siemens. Healthineers as a Customer Service Engineer with the opportunity of further education and product training.
Employer Description:Our technology empowers customers to transform the industries that form the backbone of economies: industry, transportation, buildings and grids. Our solutions accelerate the digital transformation of multiple industries, to scale sustainability impact.Working Hours :Monday - Friday (Exact shifts to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Siemens Healthineers is one of the world’s largest suppliers to the healthcare industry and a trendsetter in medical imaging, laboratory diagnostics and medical information technology.
We have an exciting opportunity for enthusiastic and aspiring individuals to join our Field Service Engineer Apprenticeship based in the London and Southern England area, beginning in August 2026.
This engineering apprenticeship will involve dedicated training on your journey to becoming a skilled Field Service Engineer in the healthcare industry and offers a favourable apprenticeship salary and benefits.
In this Field Service Engineer Apprenticeship role, you will join our field-based engineering team of approximately 200 engineers and be ultimately responsible for installing, repairing, and maintaining our medical systems. You will provide vital technical service support to our customers and work at hospital sites throughout the UK, initially focusing on customer sites within the London and South England area.
Duties include but are not limited to:
Develop an understanding of relevant industry health and safety standards, regulations, and environmental and regulatory requirements
Maintenance and operational practices, processes and procedures cover a range of plant and equipment
Locate, and rectify faults in plant and equipment
Communicate with and provide information to stakeholders in line with personal roles and responsibilities
Read, understand and interpret information and work in compliance with technical specifications and supporting documentation
Inspect and maintain appropriate plant and equipment to meet operational requirements
Assess and test the performance and condition of plant and equipment
Communicate, handover and confirm that the appropriate engineering process has been completed to specification
Position, assemble, install and dismantle electrical plant and equipment, which may include motors, switchgear, cables and conductors, to agreed specifications
Diagnose and determine the cause of faults in electrical plant and equipment
Replace, repair or remove components in the electrical plant and equipment and ensure its return to operational condition
You can also expect the following:
Travel to sites across the South of England
Attend other Siemens manufacturing sites across the country on temporary short-term assignments
Visit the Siemens Healthineers Customer Care Centre in Camberley, Surrey
Travel abroad to the Siemens Training Centres in Germany and the US as required
Training:
Lead engineering maintenance technician - Level 4 HNC
To include:
Practical Skills Training to be delivered at Basingstoke College of Technology
BTEC Level 3 Diploma to be studied at College on a day-release basis over the first 2 years of the programme - if level 3 not already achieved
If Level 3 already achieved, will work towards achieving Engineering HNC
Portfolio of competence based evidence to meet the Knowledge, Skills and Behaviours criteria as outlined in the Standard
End Point Assessment
Level 2 Functional Skills in maths and English (if required)
Training Outcome:Upon completion of the Apprenticeship, you will have the opportunity to apply for a full-time position at Siemens Healthineers as a Customer Service Engineer with the opportunity of further education and product training.Employer Description:Our technology empowers customers to transform the industries that form the backbone of economies: industry, transportation, buildings and grids. Our solutions accelerate the digital transformation of multiple industries, to scale sustainability impact.Working Hours :Monday - Friday. Exact shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
My client based in SOUTHWARK, is seeking a WEIGHBRIDGE OPERATIVE/ADMINISTRATOR.
Monday to Friday- Start times vary
Over time may be available
MUST HAVE ADMIN EXPERIENCE
ROLE
- Assisting with general administrative duties, suck as. answering the phones, filing, check and processing documentation, document compliance checks, working with spreadsheets.
-Cover the Weighbridge when needed.
- Carry out inductions for visitors to site.
- Ensure that anyone going onto the site has the correct PPE.
- Complete appropriate documentation, in accordance with legal guidelines.
- Ensure that all health and safety policies are followed at all times.
- Communicate effectively with the team.
-To deliver outstanding front-line Customer Service.
REQUIREMENTS
-Prior waste or recycling or similar experience highly recommended
- Weighbridge Experience required
- Excellent Understanding and approach to health and safety.
- Great Communication and customer service skills
- Good IT Skills
- Experience of working with Excel and data systems
If interested please apply below or call - 0203 795 0099....Read more...
My client based in SOUTHWARK, is seeking a WEIGHBRIDGE OPERATIVE.
Monday to Friday- Start times vary
Over time may be available
ROLE
- Assisting with general administrative duties, such as. answering the phones, filing, check and processing documentation, document compliance checks, working with spreadsheets.
-Cover the Weighbridge when needed.
- Carry out inductions for visitors to site.
- Ensure that anyone going onto the site has the correct PPE.
- Complete appropriate documentation, in accordance with legal guidelines.
- Ensure that all health and safety policies are followed at all times.
- Communicate effectively with the team.
-To deliver outstanding front-line Customer Service.
REQUIREMENTS
-Prior waste or recycling or similar experience highly recommended
- Weighbridge Experience required
- Excellent Understanding and approach to health and safety.
- Great Communication and customer service skills
- Good IT Skills
- Experience of working with Excel and data systems
If interested please apply below or call - 0203 795 0099....Read more...
My client based in SOUTHWARK, is seeking a WEIGHBRIDGE OPERATIVE/ADMINISTRATOR.
Monday to Friday- Start times vary
Over time may be available
MUST HAVE ADMIN EXPERIENCE
ROLE
- Assisting with general administrative duties, such as. answering the phones, filing, check and processing documentation, document compliance checks, working with spreadsheets.
-Cover the Weighbridge when needed.
- Carry out inductions for visitors to site.
- Ensure that anyone going onto the site has the correct PPE.
- Complete appropriate documentation, in accordance with legal guidelines.
- Ensure that all health and safety policies are followed at all times.
- Communicate effectively with the team.
-To deliver outstanding front-line Customer Service.
REQUIREMENTS
-Prior waste or recycling or similar experience highly recommended
- Weighbridge Experience required
- Excellent Understanding and approach to health and safety.
- Great Communication and customer service skills
- Good IT Skills
- Experience of working with Excel and data systems
If interested please apply below or call - 0203 795 0099....Read more...
This is an exciting opportunity for an Order Entry Administrator to join an established company in Banbury on a full time, permanent basis – office based. You will be responsible for consistently ensuring all data accuracy is consistently inputted on to the CRM to the highest level of accuracy. Where applicable, you will use fact finding and questioning techniques to build a rapport and resolve order queries in a timely manner to achieve SLA and KPI targets.
As Order Entry Administrator, you will:
Manage incoming contact from the customers through websites and email via email management system
Working at the highest level of accuracy to ensure errors are kept to an absolute minimum and within set KPIs
Promote products and services to exceed customer requirements, therefore maximising sales opportunities
Process orders and identify up-sell / cross-sell opportunities
Verify and correct customer master data in business systems, including additional buyer contact names, email addresses, telephone numbers etc. to support business objective of >95% customer master data accuracy
Build knowledge of the business to identify and increase new business opportunities
Consistently deliver the highest standards and quality of service
Provide backup and support for other customer service roles as required
Focus on achievement of set KPIs based on individual, team and business goals and objectives
As Order Entry Administrator you must:
Have excellent attention to detail
Enjoy a role with repetition and process driven
Be a natural relationship builder
Have strong communication skills
Work logically to identify opportunities and solutions for customers
Be confident in using systems – including MS Office, CRM
Benefits include (not limited to):
Salary £25,000
5% stakeholder pension scheme
Life assurance
Critical illness cover
23 days holiday plus bank holidays (increasing with service)
Annual salary review
Childcare vouchers
Employee Support Programme
Free parking
....Read more...
This is a hands-on multi-functional role and a fantastic opportunity for someone looking to start a career in business administration or customer service within a fast-paced and fun working environment.
As part of this apprenticeship, you’ll play a key role in supporting day-to-day operations and ensuring smooth coordination across departments.
You will gain hands-on experience across several departments working in warranty, finance and sales administration while also supporting our customer service team.
Duties will include:
Basic finance & accounts admin
Customer liaison / service desk
Outgoing and incoming calls
IT skills, including Microsoft Office software such as Outlook, Excel and Word
Invoicing, warranty administration & investigation
Sales admin completion
General administration
This is a strong start to a successful career in either operations or business support within a dealership environment and a chance to gain a good overview of the business as a whole.Training:What training will the apprentice take and what qualification will the apprentice get at the end?
Business Administrator Level 3
Supporting and engaging with different parts of the organisation and interact with internal or external customers
City of Bristol College
Off site in its entirety
Training Outcome:
Potential opportunity of full-time role within the business at end of the apprenticeship
Employer Description:
South West Truck & Van is a leading IVECO and Renault franchised dealer group in the South West Region. We are a family run business established in 2018 our Avonmouth, Swindon and Gloucester dealerships offer New & Used vehicle sales and aftersales services for our customers.
As a franchised dealer we also provide a national support network with the full back up of Iveco Assistance Non-Stop and Renault 24/7.Working Hours :Shifts to be confirmed between the hours of 08:30 - 17:00 with a 30 min unpaid lunch break.Skills: Communication skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative,Ability to work under pressure....Read more...
Support day-to-day Business Administration tasks such as filing, printing, and updating customer records and the CRM system
Answer calls and help process orders, enquiries, and quotations while providing good customer service
Assist with purchasing and stock checks, keeping records up to date
Work with the warehouse and sales team to help ensure orders are processed and delivered smoothly
Use clear communication and organisation skills when working with customers and colleagues
Training:Training will be at North Lindsey College where you will access a wide range of facilities on offer.
Day release
You will undertake The Level 3 Business Administration apprenticeship standard
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0 Training Outcome:Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate. Several opportunities for career progression on completion.Employer Description:BAPP are the UK’s largest independent fastener distributor established in 1972 with 14 Locations. Specialising in structural bolting, general bolting, nuts, washers, fixings, PPE, tools, bespoke fasteners and consumables. With depots across the country, we are proud of our reputation for quality, reliability and customer service.Working Hours :Monday to Friday, working hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Our client, a leading builder's merchant and importer, is seeking an experienced Class 2 HIAB Driver to join their team in Maidstone on a full-time, permanent basis. This is an excellent opportunity for a skilled driver to contribute to the success of a well-established company.
As a Class 2 HIAB Driver, you will play a crucial role in representing the company while providing an efficient and reliable multi-drop delivery and collection service to customers and other branches. Your expertise in operating HIAB vehicles and your commitment to exceptional customer service will be key to ensuring the smooth operation of the company's logistics.
Responsibilities
- Operate HGV HIAB vehicles to deliver and collect products to customers and other branches
- Ensure timely and accurate delivery of orders, maintaining a high level of customer satisfaction
- Conduct thorough vehicle inspections and report any issues or maintenance needs
- Maintain accurate records of deliveries, collections, and vehicle-related documents
- Adhere to all health and safety regulations and company policies
- Collaborate with colleagues across the organisation to optimise logistics processes
Requirements
- Valid current Category C HGV licence
- HIAB certificate and experience (desirable, training can be provided)
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
- Motivated, energetic, and passionate about delivering high-quality service
- Knowledge of the building industry and building supplies (advantageous)
Benefits include:
23 days of annual leave, plus bank holidays
Company performance bonus scheme
A contributory pension scheme
Company-funded Life Assurance
A generous colleague discount scheme
A range of training and development programmes to help you progress your career
Hours are Monday to Friday 5.45am - 3.45pm
Alongside this attractive benefits package, you'll be part of an ambitious and supportive team that recognises, remembers, and respects its people. The company fosters a culture where colleagues earn the trust of customers and each other by listening to their needs, exceeding expectations, and always striving to do better.
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
....Read more...
We are looking for an engaging and proactive Staff Dining Manager to run a large, fast-paced staff dining café within a premium corporate contract catering site in London. This role suits someone who thrives on creating great experiences, leads from the front and enjoys bringing personality, pace and positivity to their operation. With 600 covers per day and £6,000 in daily sales, this is a high-energy, weekday-only role offering real ownership and work–life balance.The offer
£40,000 per annumMonday to Friday only - daytime hoursNo evenings or weekends!Corporate, professional working environmentStrong support structure and development opportunitiesExcellent work–life balance
The role
Oversee the full day-to-day operation of a busy staff dining café.Manage service for approximately 600 covers daily.Lead, inspire and organise a team of 10–12, including baristas, supervisors and general assistants.Champion customer experience and service excellence.Build a positive, energetic team culture on the floor.Take full responsibility for standards, service flow and atmosphere.Work closely with and report into the General Manager.
The operation
High-volume, modern staff dining environment.£6k daily turnover.Customer-focused, fast-moving service model.Quality-driven food & beverage offer with a strong hospitality feel.
The Staff Dining Manager
Background as a Staff Dining Manager, Catering Manager or F&B Manager within contract catering.Natural people-leader with a hands-on management style.Excellent commitment and longevity within previous roles.
If you are keen to discuss the details further, please apply today or send your cv to yasmin at COREcruitment dot com....Read more...
Product Owner (Jira) – SaaS – Linz, Austria / Hybrid
(Key skills: Product Owner, Jira Service Management, ITSM, SaaS Product Delivery, Backlog Management, Agile (Scrum & Kanban), Stakeholder Engagement, Requirement Definition, Product Roadmapping, CI/CD, Continuous Improvement, Data & Reporting, Automation)
Are you a strategic product professional with a passion for delivering exceptional SaaS solutions that enable superior service and operational effectiveness? Do you want to lead the evolution of a critical platform used across client support, IT operations and enterprise service delivery? If so, this could be the next step in your career.
Our client, a rapidly growing international SaaS business, is seeking a Product Owner for Jira Service Management to drive product direction, delivery excellence and user value for their service management platform. This product plays a central role in how internal teams and customers engage with IT services, request support, automate workflows, and access data insights — making it core to the success of the business and its clients.
As the Product Owner, you will own the product backlog and work closely with cross-functional Agile teams (including engineering, UX, QA and DevOps) to refine requirements, prioritise features and ensure delivery of high-value enhancements. You’ll collaborate with stakeholders across IT, customer success, sales, and operations to translate business needs into clear, actionable user stories and acceptance criteria. You’ll also work with end users to gather feedback, ensure alignment with product vision, and maintain a sharp focus on usability, scalability, automation and performance.
You will define and maintain the product roadmap, manage feature prioritisation against business goals, and support iterative releases using Agile frameworks such as Scrum and Kanban. Leveraging metrics, usage data and customer feedback, you will advocate for continuous improvement, drive process optimisation and enable teams to deliver efficient, resilient and user-centric solutions. You’ll also work with reporting and analytics to ensure the product supports key performance insights and service metrics.
The ideal candidate will bring solid experience as a Product Owner or similar role within SaaS or ITSM technology, especially where Jira Service Management or related platforms form a cornerstone of operational delivery. You should have excellent stakeholder management skills, a strong understanding of Agile delivery practices, and the ability to influence product direction through collaboration and data-driven decisions. Experience with cloud services and integrations, automation tools, and CI/CD processes will further support your success in this role.
This is an exciting chance to shape the future of a core service platform within a global SaaS organisation that values innovation, user experience and operational excellence. You’ll be joining a collaborative environment where your leadership will influence product success and drive meaningful impact for customers and internal teams alike.
Location: Linz, Austria/ Hybrid working
Salary: €50,000 – €75,000 + Bonus + Benefits
Applicants must have the right to work in Austria.
NOIRAUSTRIAREC
NOIREUROPEREC
NOIREURNET....Read more...
Food hygiene is very important while preparing food and serving customers
You would be handling money/card machines
Using the tills and scales.
There will be cleaning and record keeping
We help each other with the tasks throughout the day, and expect that the ability to look for the jobs needing to be done is quickly picked up
Training:All training will be in house, and there will be food hygiene training, customer service, stock rotation and record keeping. You will learn how to vacuum pack, and age dependent use the slicer.Training Outcome:
It is hoped this will lead to long term employment for the right person
Employer Description:We are a long-established, family-run market stall specialising in hot takeaway food, BBQ chicken, and cooked meats. With a small and friendly team of fewer than 15 staff, we take pride in delivering excellent customer service in a supportive and welcoming working environment.Working Hours :8.30am until 3.00pm, Monday to Friday, with a 30-minutes of break time.
Occasional Saturdays will be required in place of one of the week days.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Support the resourcing of candidates using job boards, adverts and referrals
Communicate with candidates by phone, email, text and face-to-face
Assist with candidate registrations and compliance checks in line with safeguarding standards
Learn to process documentation in line with GDPR and confidentiality requirements
Keep candidate records up to date on the company CRM
Support consultants to ensure candidates are cleared and ready for school placements
Provide excellent customer service and guidance to candidates throughout the process
Work collaboratively within a supportive team environment
Training:
Teaching and learning the skills, knowledge and behaviours within Business Administration
Training Outcome:
You’ll receive structured training alongside hands-on experience, helping you build skills that can lead to a long-term career in recruitment or compliance
Employer Description:We believe that everyone working in Education is a Hero. You give a duty of service to children and communities daily which makes you one of the most valued assets in our society today. It is our mission to celebrate you and add value and recognition through our high level of service and our Supply Heroes Training Academy. We believe that this is one of the ways we can ensure we supply valued and suitably skilled staff to all of the schools that we work with.Working Hours :Monday - Friday, 7.30am - 4.30pmSkills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Organisation skills,Patience,Team working....Read more...
Field Service Engineer Manchester £37,000 - £42,000 Basic + Overtime (£50,000+ OTE) + Door-to-Door Pay + Company Van + Training + Long-Term Progression + Package
Are you electrically biased and looking to transition into a Field Service Engineer role where you will become a specialist in a future proof industry? This is a rare opportunity to move into the water and sustainability sector, working for a well known manufacturer and service provider of water reuse systems.
You’ll be joining a stable, growing business backed by long-term investment and future legislation, offering genuine job security, structured training, and clear progression. This role is ideal for field service engineers / electrical engineers from industrial, utilities, building services, manufacturing, or similar backgrounds who want to develop niche expertise while remaining hands-on.
Your Role As A Field Service Engineer Will Include:
* Field Service Engineer role - service, maintenance, remedial works and fault finding on specialist water reuse systems * Electrically biased work on control panels, pumps, sensors and associated components * Electrical fault finding, testing and system diagnostics * Supporting mechanical components where required (full training provided) * Covering the North West region with minimal overnight stays * Completing service reports and documentation using tablets and software * Ensuring compliance with safety, regulatory and customer-specific requirements
The successful Field Service Engineer Will Have:
* Level 3 in an electrical qualification (or equivalent) * Strong electrical fault-finding experience (industrial, facilities, utilities or similar backgrounds welcomed) * A hands-on, practical approach with a desire to learn a niche system * Any experience with pumps, control panels or automation systems (advantageous but not essential) * Full UK driving licence and willingness to travel regionally * Basic IT skills with the ability to use tablets and on-site software
If you are interested, please apply and contact Billy on 07458163030
Keywords: Field Service Engineer, Electrical Engineer, Electrically Biased, Electrical Maintenance, Electrical Fault Finding, Control Panels, Pumps, Motors, Industrial Electrical, Utilities, Manufacturing, Building Services, Water Reuse, Wastewater, Environmental Engineering, NVQ Level 3 Electrical, 18th Edition, Field Service, Service Engineer, Manchester, Greater Manchester, Stockport, Bolton, Oldham, Rochdale, Salford, Warrington, North West, Company Van, Overtime, Career Progression....Read more...
Senior Customer Support Management Professional Project-Based Contract (612 Months)
Location: Yeovil Hybrid (typically 3 days on-site, 2 remote; increased on-site during onboarding)
Reporting to: Senior Project Manager Transformation Projects
An established aerospace and industrial organisation is seeking an experienced Senior Customer Support Management Professional to support a high-visibility transformation programme. This is a project-based contract role suited to a confident, customer-focused professional who thrives in complex, fast-paced environments and is comfortable operating with a high degree of autonomy.
The role will act as the primary liaison for a key customer escalation, working closely with the customer and coordinating internally across Supply Chain, Engineering, and Programme teams, as well as with external partners such as Ontic. Approximately 6070% of the role will be customer-facing, with the remainder focused on internal coordination and delivery.
Key Responsibilities Customer Engagement & Programme Delivery
- Lead day-to-day customer relationship management, ensuring high levels of service delivery and satisfaction.
- Act as the primary point of contact for customer escalations, supporting recovery plans, communication flow, and expectation management.
- Build strong, trusted working relationships with customer stakeholders and external partners.
Operational & Supply Chain Coordination
- Drive internal supply chain engagement to support customer commitments, programme milestones, and on-time delivery.
- Liaise proactively with site-based and cross-functional teams to ensure alignment on priorities and risk mitigation.
- Support sourcing and procurement-related coordination where required.
Process Improvement
- Identify gaps in existing customer support and operational processes, recommending or implementing improvements.
- Contribute to continuous improvement and operational excellence initiatives across customer support and programme delivery.
Programme Leadership & Reporting
- Operate with minimal supervision, taking ownership of actions and driving them through to completion.
- Support project reporting, tracking, and governance activities.
- Provide clear, timely updates to the Senior Project Manager and leadership stakeholders.
Essential Experience
- Minimum 3 years experience in Customer Support Management or a similar customer-facing operational or programme role.
- Strong organisational skills with the ability to work independently and manage multiple priorities.
- Experience working with ERP systems (SAP strongly preferred).
- Proven ability to build effective relationships with customers, suppliers, and internal stakeholders.
- Comfortable working in a fast-paced, change-driven environment.
Desirable
- Degree in Business Administration, Supply Chain, Engineering, or a related discipline.
- Aerospace or industrial sector experience.
- Exposure to procurement, sourcing, or supply chain functions.
- Strong problem-solving and decision-making capability.
- High emotional intelligence and excellent communication skills.
- A genuine passion for customer service and continuous improvement.
Contract & Working Pattern
- 612 month contract
- 37 hours per week, core hours 09:0016:00 (flexibility expected for customer or travel needs)
- Hybrid working model with increased on-site presence during onboarding and key programme phases
- Occasional UK travel to customers and suppliers may be required
Rate
- £24£30 per hour, depending on experience and ability to add immediate value
To apply or to discuss the role in confidence, please contact:
Ian at Holt Engineering
ð§ ian.broadhurst@holtengineering.co.uk
ð 07734 406 996....Read more...
Field Service EngineerSalary up to £27,248 dependent on experienceWheelchair Service Centre, Chessington, KT9 1HF – Full UK driving licence EssentialFull time hoursJob purpose:The field Service Engineer will enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchair equipment to gain essential product knowledge. On completion of initial training this will enable you to work both out in the field and in the workshop delivering, collecting, repairing, and servicing wheelchairs. The expectation is that once fully trained most jobs will be completed on a first-time fix basis. The Areas this Field Service Engineer role is covering is the Chessington Area.Key Responsibilities:
Delivering and collecting wheelchairs to and from service user’s homes and NHS departments, always ensuring that the Company Infection Control Policy is followed.Servicing and repairing wheelchairs in the field with the aim of achieving a first time fix whenever possible.Ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base.Ensure any PPE supplied for use in carrying out your duties is used as instructed.Once fully trained undertake out of hours responsibility when rostered.Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health & Safety at Work Act.Keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day.ensure the vehicle safety check and the van check sheet are done each weekMaintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is always kept clean and laundered.Prioritise and organise your workload, referring to Line Manager as and when appropriateBe responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook.Agree to undertake all training offered that is necessary to maintain the skills required for this role.Maintaining a clean and tidy workshop and working in a way to ensure all Company Health and Safety procedures are adhered to.Repair and service equipment to the agreed standard.P.D.I. chairs for delivery by M.S.E.Moving and handling of equipment and accessories following handling guidelines
Qualifications:
Full UK driving licenceSuccessful enhanced DBS checkGeneral workshop knowledgeBasic electrical knowledge including 12v/24v D.C. systemsAble to move and handle loads and equipment safelyExperience of face-to-face customer contact.Previous delivery driver experienceAn awareness and understanding of people with disabilitiesFlexible approach to working conditions and working environment change.Ability to use own initiative within set boundaries of the role.Ability to use a mobile phone to relay photographsGood written and verbal communication skills.Ability to relay clear instructions to clients.Awareness of hand-held scanners.
Physical demands of the job:
Moving and handling of equipment and accessories following handling guidelinesStanding at a bench to workKneeling/crouchingworking in confined workspace if the job necessitates (installing equipment in small toilet areas or bathrooms)Use of ramps and any other agreed moving equipment.
Most challenging/difficult part of the role:
Flexible working/responsive to changing priorities as set by Line Manager or Customer Service teamCommitting to being available for short notice overtime necessitated by emergency response requirementsResponsibility of out of hour’s duties.
Ross Care will be an equal opportunities employer. Its aim will be to ensure that neither applicants nor employees receive less favourable treatment on the grounds of sex, marital status, disability, religion, creed, colour, race, nationality, ethnic origins or social background, or are disadvantaged by conditions or requirements that cannot be shown to be justifiable.Interested in this Field Service Engineer role in Chessington? Apply now with your updated CV. INDHSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Field Service EngineerSalary up to £27,248 dependent on experienceWheelchair Service Centre, Chessington, KT9 1HF – Full UK driving licence EssentialFull time hoursJob purpose:The field Service Engineer will enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchair equipment to gain essential product knowledge. On completion of initial training this will enable you to work both out in the field and in the workshop delivering, collecting, repairing, and servicing wheelchairs. The expectation is that once fully trained most jobs will be completed on a first-time fix basis. The Areas this Field Service Engineer role is covering is the Chessington Area.Key Responsibilities:
Delivering and collecting wheelchairs to and from service user’s homes and NHS departments, always ensuring that the Company Infection Control Policy is followed.Servicing and repairing wheelchairs in the field with the aim of achieving a first time fix whenever possible.Ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base.Ensure any PPE supplied for use in carrying out your duties is used as instructed.Once fully trained undertake out of hours responsibility when rostered.Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health & Safety at Work Act.Keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day.ensure the vehicle safety check and the van check sheet are done each weekMaintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is always kept clean and laundered.Prioritise and organise your workload, referring to Line Manager as and when appropriateBe responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook.Agree to undertake all training offered that is necessary to maintain the skills required for this role.Maintaining a clean and tidy workshop and working in a way to ensure all Company Health and Safety procedures are adhered to.Repair and service equipment to the agreed standard.P.D.I. chairs for delivery by M.S.E.Moving and handling of equipment and accessories following handling guidelines
Qualifications:
Full UK driving licenceSuccessful enhanced DBS checkGeneral workshop knowledgeBasic electrical knowledge including 12v/24v D.C. systemsAble to move and handle loads and equipment safelyExperience of face-to-face customer contact.Previous delivery driver experienceAn awareness and understanding of people with disabilitiesFlexible approach to working conditions and working environment change.Ability to use own initiative within set boundaries of the role.Ability to use a mobile phone to relay photographsGood written and verbal communication skills.Ability to relay clear instructions to clients.Awareness of hand-held scanners.
Physical demands of the job:
Moving and handling of equipment and accessories following handling guidelinesStanding at a bench to workKneeling/crouchingworking in confined workspace if the job necessitates (installing equipment in small toilet areas or bathrooms)Use of ramps and any other agreed moving equipment.
Most challenging/difficult part of the role:
Flexible working/responsive to changing priorities as set by Line Manager or Customer Service teamCommitting to being available for short notice overtime necessitated by emergency response requirementsResponsibility of out of hour’s duties.
Ross Care will be an equal opportunities employer. Its aim will be to ensure that neither applicants nor employees receive less favourable treatment on the grounds of sex, marital status, disability, religion, creed, colour, race, nationality, ethnic origins or social background, or are disadvantaged by conditions or requirements that cannot be shown to be justifiable.Interested in this Field Service Engineer role in Chessington? Apply now with your updated CV. INDHSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Field Service EngineerSalary up to £27,248 dependent on experienceWheelchair Service Centre, Chessington, KT9 1HF – Full UK driving licence EssentialFull time hoursJob purpose:The field Service Engineer will enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchair equipment to gain essential product knowledge. On completion of initial training this will enable you to work both out in the field and in the workshop delivering, collecting, repairing, and servicing wheelchairs. The expectation is that once fully trained most jobs will be completed on a first-time fix basis. The Areas this Field Service Engineer role is covering is the Chessington Area.Key Responsibilities:
Delivering and collecting wheelchairs to and from service user’s homes and NHS departments, always ensuring that the Company Infection Control Policy is followed.Servicing and repairing wheelchairs in the field with the aim of achieving a first time fix whenever possible.Ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base.Ensure any PPE supplied for use in carrying out your duties is used as instructed.Once fully trained undertake out of hours responsibility when rostered.Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health & Safety at Work Act.Keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day.ensure the vehicle safety check and the van check sheet are done each weekMaintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is always kept clean and laundered.Prioritise and organise your workload, referring to Line Manager as and when appropriateBe responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook.Agree to undertake all training offered that is necessary to maintain the skills required for this role.Maintaining a clean and tidy workshop and working in a way to ensure all Company Health and Safety procedures are adhered to.Repair and service equipment to the agreed standard.P.D.I. chairs for delivery by M.S.E.Moving and handling of equipment and accessories following handling guidelines
Qualifications:
Full UK driving licenceSuccessful enhanced DBS checkGeneral workshop knowledgeBasic electrical knowledge including 12v/24v D.C. systemsAble to move and handle loads and equipment safelyExperience of face-to-face customer contact.Previous delivery driver experienceAn awareness and understanding of people with disabilitiesFlexible approach to working conditions and working environment change.Ability to use own initiative within set boundaries of the role.Ability to use a mobile phone to relay photographsGood written and verbal communication skills.Ability to relay clear instructions to clients.Awareness of hand-held scanners.
Physical demands of the job:
Moving and handling of equipment and accessories following handling guidelinesStanding at a bench to workKneeling/crouchingworking in confined workspace if the job necessitates (installing equipment in small toilet areas or bathrooms)Use of ramps and any other agreed moving equipment.
Most challenging/difficult part of the role:
Flexible working/responsive to changing priorities as set by Line Manager or Customer Service teamCommitting to being available for short notice overtime necessitated by emergency response requirementsResponsibility of out of hour’s duties.
Ross Care will be an equal opportunities employer. Its aim will be to ensure that neither applicants nor employees receive less favourable treatment on the grounds of sex, marital status, disability, religion, creed, colour, race, nationality, ethnic origins or social background, or are disadvantaged by conditions or requirements that cannot be shown to be justifiable.Interested in this Field Service Engineer role in Chessington? Apply now with your updated CV. INDHSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
At The Coconut Tree, we're all about warm hospitality, great food and drinks, and creating memorable experiences for our guests. This role is perfect for someone who enjoys working with people, wants to build confidence in customer service, and is keen to start a career in hospitality while earning and learning at the same time.
As an Apprentice Food & Beverage Team Member, you'll be supported by an experienced team while working towards a Food and Beverage Team Member Apprenticeship Level 2 over 15 months.
With full training and ongoing support, you'll learn how to:
Welcome guests warmly and help them feel comfortable from the moment they arrive
Present menus, explain food and drink options, and make recommendations based on guest preferences
Take orders, support table service, and use a table management system during service
Serve food and drinks confidently and professionally, explaining dishes and cocktails when needed
Process bills and payments accurately and efficiently
Keep tables, dining areas, and the bar clean, organised, and well presented
Help prepare and serve drinks efficiently during busy service periods
Learn how to manage stock, store items correctly, and check expiry dates to reduce waste
Follow food hygiene, health, and safety procedures, including temperature checks and record keeping
Handle customer questions or concerns calmly and professionally, with support from the team when needed
Attend training sessions, fire drills, and development opportunities to build your skills
Work as part of a supportive team and follow company values, policies, and guidelines.
Training & Development:
You'll work towards a Food and Beverage Team Member Apprenticeship Level 2 alongside your day-to-day role
No previous experience is required - we'll teach you everything you need to know
You'll gain valuable skills in customer service, teamwork, communication, and hospitality operations.
Things to consider:
This role includes evening and weekend work, as part of a flexible rota
Applicants should be based locally or able to travel reliably to the restaurant
If you're looking for a welcoming place to learn, grow, and start your hospitality career in a supportive environment, we'd love to hear from you.Training:Food and Beverage Team Member Apprenticeship Level 2, including Functional Skills in Maths and English.Training Outcome:We're passionate about developing our team, and anyone who performs well will have the opportunity to grow with us and progress to the next levels in the kitchen. From learning new skills to taking on more responsibility, we offer clear pathways for career development within our fast-growing restaurant group.Employer Description:The Coconut Tree is a restaurant group offering a uniquely Sri Lankan dining experience, serving delicious small plates and Cocktails in a relaxed 'island vibe' setting. The group currently has eight restaurants in various locations in the South, namely: Cheltenham, Bristol x 2, Bath, Oxford, Reading, Bournemouth and London.Working Hours :30 hours per week, on a shift pattern basis, weekends are a must. Exact shift patterns to be confirmed.Skills: Team Working,Organisation Skills....Read more...
Purpose
The Control Centre Operator will be responsible for receiving and responding to a range of calls including emergency and priority calls from vulnerable or elderly callers. Managing a range of support services to employees and customers.
Duties and Responsibilities
To deliver services to customers across a range of services including making outbound and receiving inbound welfare calls vulnerable or elderly customers.
To understand, support and advise a wide range of customers who will be making enquiries concerning services through multiple channels of access.
To work with colleagues within the Control Centre and other service areas to ensure the highest levels of call resolution and customer satisfaction.
To deal with sensitive and emergency situations effectively and efficiently liaising with other customers, care agencies are/or emergency services.
To receive and respond to issues reported to the contact centre including emergency and priority calls from vulnerable and elderly customers.
To listen patiently, to empathise with the customer’s situation and convey a genuine desire to help and support.
Communicate clearly, concisely and appropriately to a wide range of customer and colleagues.
To provide accurate, meaningful and consistent advice to customers, ensuring that they understand the action which will be taken.
To liaise with officers from a range of partner agencies including out of hours highways, noise pollution and emergency services.
Adhere to set guidelines for calls received out of hours for key stakeholders dealing with repairs and schemes.
Work with current and emerging technology to enhance customer contact services.
Work as part of the wider team ensuring continuous improvement responding to change in a positive manner.
Requirements
Must have Standard DBS.
Educated to GCSE standard or equivalent, five GSCE’s grade C and above. Two of these GCSE’s must include Mathematics and English.
Demonstrates the ability to work under pressure with confidence and initiative and be committed to the provision of a quality service for customers at all times.
Demonstrates the ability to communicate well in a manner appropriate to individual needs, by phone in person or in writing.
Proficient in use of technology, being comfortable in the use of I.T systems, programmes and apps.
Demonstrates the ability to work as part of a team, showing a willingness to assist others.
Show a personal commitment to the work of the service, taking ownership of tasks and seeking to meet set deadlines and targets.
Demonstrates a positive attitude to new challenges and a willingness to adapt quickly to change.
Special Circumstances
The ability to work unsocial hours including evenings, weekends and bank holidays.
The post holder will be required to work on rota basis with a rotating shift pattern across the 24/7 period. Please note that the service is 24/7 every day of the year including Bank Holidays and Public Holidays and will therefore be eligible for appropriate shift allowance and weekend/night enhancements.
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This position serves as the first point of contact for clients both over the phone and in person, providing exceptional customer service and handling all initial enquiries. Key responsibilities include booking appointments and valuations, managing a wide range of administrative tasks, and gaining in-depth knowledge of the property industry.
The role also involves ensuring compliance with legal and regulatory documentation, supporting the full tenancy process, from initial enquiry through referencing to move-in, and ensuring that each step is completed smoothly and professionally. Strong communication and organisational skills are essential to effectively liaise with potential tenants and support the team in delivering a high-quality service.
We are a small, close-knit office of six team members. Everyone contributes to a positive and productive working environment by helping each other and sharing responsibilities as needed.
This role offers a fantastic opportunity for someone who is eager to learn and grow within the property industry and gain experience in customer service. With hands-on experience across various aspects of the business, there’s plenty of scope to develop new skills and take on additional responsibilities over time, depending on your interests and ambition.
Your role will include;
Answering the telephone
First point of contact for all customers, dealing with all queries, face to face, email or over the phone and following them through or passing them through to the relevant person
Dealing with email enquiries efficiently over the telephone
Will be the main administration support for the whole office
Diary management
Benefits
Parking permit will be supplied
20 days holiday plus 8 days bank holiday
45 mins lunch
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. As one of the UK's largest and longest-established apprenticeship and training providers, we're proud to help organisations and individuals unlock their potential, and make skills really work for them. Upon completion of this 12 month Apprenticeship, you will have obtained your Customer Service Practitioner apprenticeship L2 Apprenticeship.Training Outcome:There is a possibility of being offered a full-time role after successful completion of the apprenticeship.Employer Description:We are a distinguished Estate and Lettings Agency, renowned as an industry leader for over 13 years. We take pride in being the boutique Estate Agency that blends a fervour for people and property. Our accomplished team adopts a multidisciplinary approach, specialising in residential and commercial property sales, lettings, and management. What sets us apart is our extraordinary track record, consistently achieving the highest prices for our sellers, with an impressive 99.1% of the asking price achieved on average for many of our sellers.Working Hours :Monday-Friday (10AM-3PM) - Saturday (10:00-14:00).Skills: Administrative Skills,Attention to Detail,Customer Care Skills,IT Skills,Organisational Skills,....Read more...
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle faults.
Testing of parts and systems to ensure correct working.
Following checklists to ensure all critical parts of vehicles are examined.
Carrying out bumper to bumper overview, service, and inspection.
Maintenance of electronic systems including on- board entertainment systems.
Completion of legible and accurate paperwork for the customers and centres records
Maintenance of a clean and tidy work environment
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.
Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this apprenticeship programme.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship. Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volvo Training and Development Centre, in Daventry, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volvo Training and Development Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the apprenticeship programme, you will receive the following:
Level 2 Apprenticeship Standard in Autocare Technician
Certificate in Automotive Refrigerant Handling
Level 2 qualification for safe isolation of electric and hybrid vehicles
Progression towards Level 3 apprenticeship standard in Light Vehicle Maintenance and Repair
Training Outcome:Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity to drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network.Employer Description:Everything we do starts with people. Our purpose is to provide freedom to move, in a personal, sustainable and safe way. We are committed to simplifying our customers’ lives by offering better technology solutions that improve their impact on the world and bringing the most advanced mobility innovations to protect them, their loved ones and the people around them. Volvo Cars’ continued success is the result of a collaborative, diverse, and inclusive working environment. The people of Volvo Cars are committed to making a difference in our world. Today, we are one of the most well-known and respected car brands, with over 40,000 employees across the globe. We believe in bringing out the best in each other and harnessing the true power of people. At Volvo Cars your career is designed around your talents and aspirations so you can reach your full potential. Working Hours :Monday – Friday. Between 0830 – 1730. Possibility of Saturday workings and / or shifts. Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Team working,Creative,Patience....Read more...
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle faults
Testing of parts and systems to ensure correct working
Following checklists to ensure all critical parts of vehicles are examined
Carrying out bumper to bumper overview, service, and inspection
Maintenance of electronic systems including on- board entertainment systems
Completion of legible and accurate paperwork for the customers and centres records
Maintenance of a clean and tidy work environment
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.
Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this apprenticeship programme.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volvo Training and Development Centre, in Daventry, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volvo Training and Development Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the apprenticeship programme, you will receive the following:
Level 2 Apprenticeship Standard in Autocare Technician
Certificate in Automotive Refrigerant Handling
Level 2 qualification for safe isolation of electric and hybrid vehicles
Progression towards Level 3 apprenticeship standard in Light Vehicle Maintenance and Repair
Training Outcome:
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward
Some of our apprentices have gone on to become team leaders and managers within the retail network
Employer Description:Everything we do starts with people. Our purpose is to provide freedom to move, in a personal, sustainable and safe way. We are committed to simplifying our customers’ lives by offering better technology solutions that improve their impact on the world and bringing the most advanced mobility innovations to protect them, their loved ones and the people around them.
Volvo Cars’ continued success is the result of a collaborative, diverse, and inclusive working environment. The people of Volvo Cars are committed to making a difference in our world. Today, we are one of the most well-known and respected car brands, with over 40,000 employees across the globe. We believe in bringing out the best in each other and harnessing the true power of people. At Volvo Cars your career is designed around your talents and aspirations so you can reach your full potential.Working Hours :Monday– Friday. 08.30– 17.30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...