The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle faults.
Testing of parts and systems to ensure correct working.
Following checklists to ensure all critical parts of vehicles are examined.
Carrying out a bumper-to-bumper overview, service, and inspection.
Maintenance of electronic systems including on-board entertainment systems.
Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension.
Completion of legible and accurate paperwork for the customer's and centre's records.
Maintenance of a clean and tidy work environment.
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.
Our ideal candidate will be able to demonstrate skills in logic and problem-solving. You should be someone who pays attention to detail and is committed to completing this three-year training programme.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn.
Teamwork.
Strong communication.
Customer Service.
Interest in vehicle engineering.
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills.
On successful completion of the three year programme, you will receive the following:
Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle).
Certificate in Automotive Refrigerant Handling.
Brand specific certifications.
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity to drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Audi is an exceptional brand fuelled by a passion to create the ultimate customer experience, which is why we are looking to invest in apprentices who can help us achieve our ambitious plans. There's never been a better time to join us, as we continue to enjoy massive success and unprecedented growth in the prestige car market. We are looking for the next generation of exceptional people to become part of our team and help us to delight our customers.Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working....Read more...
Sales Engineer – Electromechanical
Are you a Sales Engineer with experience in electromechanical systems, looking for your next opportunity? Our client specialises in cutting-edge electromechanical machinery and offers the chance to work with innovative technologies.
Responsibilities of the Sales Engineer – Electromechanical role in Peterborough:
Build and nurture strong business relationships
Prioritise customer satisfaction and deliver outstanding service
Collaborate closely with key clients to provide world-class support
Manage customer enquiries and develop tailored technical solutions
Prepare and submit detailed technical quotations
Assist the external Sales Team with technical expertise
Key requirements for the Sales Engineer – Electromechanical role in Peterborough:
Strong background in Electrical Engineering (essential)
Bachelor's degree in a relevant field or equivalent experience (preferred)
Experience in inside sales or customer service
Proficiency in Microsoft Office (Word, Excel, PowerPoint)
Experience with SAP and CRM systems (advantageous)
To apply for this Sales Engineer – Electromechanical job in Stamford, please email NDrain@redlinegroup.Com or call Nick on 01582878828/ 07487756328....Read more...
BMS Service ManagerLondon £55,000 - £60,000 Basic + Car + Progression + Stability + Company Benefits + Immediate StartAre you an experienced leader in BMS, energy management, or smart building services? Do you have a background in service delivery, remote monitoring, or energy reporting, and now want to step up into a high-impact management role? If so, this is your chance to join a forward-thinking company as a BMS Service Manager at the forefront of sustainability, carbon reduction, and smart building optimisation.This is a fantastic opportunity to lead a growing team as a BMS Service Manager, develop new client services, and directly contribute to helping organisations across the UK achieve their net zero goals. If you have proven leadership skills, strong commercial acumen, and technical knowledge of BMS or energy systems, this could be your ideal next move.Your Job as a BMS Service Manager Will Include:* Leading and developing the 24/7 remote bureau team (BMS & energy reporting)* Overseeing service delivery, customer experience, and SLA compliance* Developing and implementing new chargeable bureau services* Managing key accounts, technical proposals, and commercial growth* Ensuring operational performance, reporting accuracy, and continual improvement* Working with BMS systems (Trend, Tridium, IQVision) and smart building solutionsAs A BMS Service Manager You Will Have:* Proven experience managing service delivery teams (energy, utilities, smart buildings or FM)* Strong commercial and budget management experience* Technical understanding of BMS systems, energy data, or smart building technologies* Excellent leadership, organisation, and stakeholder management skills* Flexible approach to work across an office in London and the South East, with the ability to travel as required across the UK* Full UK driving licenceApply now or call Billy on 07458163030 for immediate consideration!Keywords: BMS Manager, Energy Manager, Bureau Manager, Smart Buildings Manager, Service Delivery Manager, Technical Services Manager, Operations Manager, Facilities Management, Energy Efficiency, Net Zero, Carbon Reporting, Bureau Services, Utilities Management, Remote Monitoring, Building Optimisation, Sustainability, Trend BMS, Tridium, IQVision, HVAC Controls, Compliance Reporting, SLA Management, Project Management, Stakeholder Engagement, Team Leadership, Customer Service Excellence, Carbon Management, 24/7 Bureau, Environmental Services.
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency.
Please visit our website to view other positions we are currently handling.Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.....Read more...
- Posting to social media channels.
- Supporting content creation for social media
- Responding to social media messages
- Monitor media coverage
- Supporting the wider team at events
- To undertake filing, photocopying and general office duties.
- Curating image libraries. Training:Customer Service Practitioner Apprenticeship Standard at Level 2
Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.
The Customer Service Practitioner Apprenticeship Standard at Level 2 combines the knowledge, skills and behaviours required of the standard and includes functional skills in maths and English.
Delivery will be in the workplace with an assessor or coach through a combination of assessing, coaching, training and mentoring.
The minimum duration on the apprenticeship is 12 months, with an additional 3 months for an externally assessed end point assessment.
A total of 15 months plus functional skills if required. Prior learning and experience will also be taken into consideration.
Further information on the standard can be viewed here - https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1
Training Outcome:A significant proportion of Level 2 apprentices within Tendring District Council go on to either complete the next level of apprenticeship (often within the council), or secure a permanent position within the council.
This could be within the same team (Communications) if there is a vacancy, or elsewhere in the authority building upon the general skills and knowledge gained during the apprenticeship.Employer Description:Tendring District Council is the local authority covering the area, which includes the towns of Clacton, Harwich, Manningtree, Frinton, Walton and Brightlingsea.
It is responsible for a range of services, including waste collection, housing and homelessness, planning, economic growth, leisure, a theatre, and much more.Working Hours :Monday to Friday
0845 hrs to - 1715 hrs Monday to Thursday
0845 hrs to – 1645 hrs Friday
Rare but occasional evening and weekend work may be requiredSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Analytical skills,Team working,Creative,Initiative,Non judgemental....Read more...
Are you a great communicator who enjoys helping people? We’re looking for a motivated and customer-focused individual to join our team. You'll be supported every step of the way to develop your communication, problem-solving, and negotiation skills. You’ll play a key role in helping us maintain high levels of customer satisfaction by handling complaints professionally, fairly, and efficiently.
What you’ll be doing:
Helping log, track, and resolve customer complaints across phone, email, social media, and written channels
Learning how to investigate issues, find root causes, and suggest solutions
Communicating clearly and empathetically with customers
Keeping accurate records in line with company and data protection policies
Working with other departments to resolve problems quickly
Attending training requirements as part of your apprenticeship
Supporting the team by spotting trends and helping improve customer experience
Training:Training with Milton Keynes College. Ongoing training, support and development with the employer for a Customer Service Practitioner Apprenticeship.Training Outcome:Career progression opportunities upon successful completion of the apprenticeship.Employer Description:Group 1 Automotive UK is one of the leading automotive retailer groups in the country, with a network of over 115 dealerships across the UK and more than 7,000 dedicated colleagues. We proudly represent over 21 world-renowned brands, including Audi, BMW, Citroën, CUPRA, Jaguar Land Rover, Ford, Kia, Leapmotor, Lexus, Mercedes-Benz, MINI, Porsche, SEAT, Škoda, smart, Toyota and Volkswagen. Our mission is to deliver an exceptional customer experience at every one of our dealerships.Working Hours :Mon – Fri: 8:30 – 17:00.Skills: Customer Service,Communication,Team Player,Attention to detail,Organised,IT skills....Read more...
The Kia Combined Service and Parts apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia service and parts advisor.
Once qualified, they will be responsible for:
Customer contact and experience
Taking customer bookings and scheduling services and repairs
Communicating the customer's work and faults to the vehicle technicians
Handling customer complaints
Advice and guidance for vehicle care and warranty retention and warranty claims
Taking orders from customers, both face-to-face and over the phone
Maintaining an ordered stock room and finding parts from stock
Raising invoices
Advise on accessories and modifications
Warranty claims and returns
Training:Working towards a Level 3 Customer Service Specialist Apprenticeship Standard, including Functional Skills if required.
As part of the apprenticeship training, apprentices will complete 8 blocks of learning covering the following subjects:
Professional development
Delivering a quality business-focused service
Teamwork
Cultural and environmental awareness
Communication and influencing skills
Delivering customer excellence
Handling customer complaints
Inventory and stock management
Receiving and processing payments
Training Outcome:
Upon completion, apprentices will be eligible to apply for supervisor and/or sales senior roles within the dealership
Employer Description:At Startin Group, we believe that the success of our business begins with the happiness and well-being of our staff. That’s why we focus on our employees just as much as we do on our customers, ensuring that every member of our team feels valued, supported, and empowered to thrive. We understand that a positive work environment isn’t just about the job itself—it’s about creating a culture where you’re genuinely cared for, where your voice matters, and where your growth is a priority. We invest in you with tools and resources designed to support your mental health, professional development, and day-to-day experience at work. Our dedicated mental health app provides easy access to support when you need it, recognising that your well-being is essential to your success. To ensure seamless communication across our organisation, we’ve developed an intranet where you can stay informed, share ideas, and connect with colleagues. Regular 1-1 meetings with your manager mean you’ll always know where you stand, have the chance to share your feedback, and feel supported in achieving your personal and professional goals. Our commitment to fostering a strong culture of communication and growth means that you’ll be working in an environment where collaboration is encouraged, and your contributions are genuinely appreciated. From our focus on mental health initiatives to providing ongoing development opportunities, we ensure that our employees aren’t just another number—they’re a valued part of the Startin Group family. So why not take the next step in your career and see what it’s like to work in an environment where you’re truly supported? Apply today to experience why so many of our staff choose to grow and stay with Startin Group. Your career starts here—join the Startin Group team and discover a workplace that’s dedicated to your success.Working Hours :Monday - Friday, full-time and may require the occasional weekend work where required. Working hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working....Read more...
We offer a comprehensive training programme designed to give you the skills and confidence to build your career in hospitality. From learning the essentials of great service through to developing management expertise, our training opens the door to real progression, with the chance to run your own pub one day. As our new Apprentice, you’ll be the backbone of our professional team, learning valuable front of house, hospitality and customer service skills. Duties will include:
Greeting guests, taking orders, and serving food and drink with a friendly, professional approach
Learning to work behind the bar (for those aged 18+), including pouring drinks and caring for cask ales
Becoming familiar with the menu and daily specials to confidently assist with guest queries
Upselling menu items and making recommendations to enhance the customer experience
Keeping service areas clean, tidy, and well-stocked throughout the shift
Following all food safety and allergen procedures during preparation and service
Handling payments accurately and in line with company procedures
Working closely with colleagues to keep service running smoothly
Responding to customer feedback
Taking part in training and development activities to build your skills and help furth your career
Maintaining high standards of personal appearance, punctuality, and conduct
All other associated duties as required
Training:All delivery for this apprenticeship will take place within your place of work. A dedicated Vocational Trainer will visit on average once every 4 weeks, to establish a personal learning and development plan, outlining a schedule of training activities and business objectives.
You will complete a mixture of on and off the job training, including a comprehensive programme of internal development that will equip you with all the skills required to move into a management role, and one day run your own pub.
You will have a review every 8-12 weeks with your Line Manager and Trainer to discuss your progress.Training Outcome:Our apprentice programme provides a fantastic opportunity for apprentices to build a strong foundation of capability, which will allow you to learn front of house, back of house, and valuable management skills. We are committed to developing our colleagues and offer a comprehensive training scheme that will gradually teach you all the skills you need to be able to run and manage your own pub.Employer Description:The Jack Snipe is a much-loved British pub at the heart of the Skegness community, now under new management. We’re proud to serve classic British pub food and high quality specials alongside a wide selection of drinks, from cask ales and ciders to cocktails and low or no alcohol options. With a family-friendly atmosphere and dog-friendly beer garden, we’re a true community hub.
We offer a comprehensive training programme designed to give you the skills and confidence to build your career in hospitality. From learning the essentials of great service through to developing management expertise, our training opens the door to real progression, with the chance to run your own pub one day.Working Hours :You’ll work on a rota system that will give you opportunity to work on different days, and different shifts. This will allow you to gain a wide range of experience.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Professional and approachable,Reliable and enthusiastic,Proactive and driven,Interest in running a pub....Read more...
Consistently offer a thorough and competent service while following company, industry and regulatory guidelines and procedures
Liaising with new/existing clients over the telephone, by email and by post
Updating the database and maintaining records
Running through new quotations
Chasing of all new business cases every week
Pursuing all current business inquiries on a weekly basis
Maintaining filing systems
Dealing with daily post
Renewing insurance policies
Admin related work
Making/receiving numerous telephone calls
Processing/attending to diaries
Problem solving and critical thinking
Training:Customer Service Practitioner Level 2.Training Outcome:There may be progression routes available upon completion of the apprenticeship.Employer Description:With over 20 years’ experience in the insurance industry, XYZ Insurance specialise in providing insurance for those needing a policy tailored to their needs. Our focus is providing exceptional service and cover to those who carry passengers, parcels or drive vehicles for their own personal business.Working Hours :Monday - Friday, 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Initiative,Patience....Read more...
Consistently offer a thorough and competent service while following company, industry and regulatory guidelines and procedures
Liaising with new/existing clients over the telephone, by email and by post
Updating the database and maintaining records
Running through new quotations
Chasing of all new business cases every week
Pursuing all current business inquiries on a weekly basis
Maintaining filing systems
Dealing with daily post
Renewing insurance policies
Admin related work
Making/receiving numerous telephone calls
Processing/attending to diaries
Problem solving and critical thinking
Training:Customer Service Practitioner Level 2.Training Outcome:There may be progression routes available upon completion of the apprenticeship. Employer Description:With over 20 years’ experience in the insurance industry, XYZ Insurance specialise in providing insurance for those needing a policy tailored to their needs. Our focus is providing exceptional service and cover to those who carry passengers, parcels or drive vehicles for their own personal business.Working Hours :Monday to Friday, 9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Initiative....Read more...
We're Hiring! Tudor Employment Agency is currently recruiting for a Customer Service Representative to join our client based in Walsall . The ideal candidate should have top-notch communication skills and a passion for delivering outstanding customer service .️ Your Role Will Include:
Handling customer enquiries via phone, email & chat
Providing info on products & services
Processing orders & returns efficiently
Upselling products when appropriate
Analysing customer needs to offer the best solutions
☎️ Maintaining professionalism & phone etiquette at all times
Experience Required:
⌨️ Strong data entry and administration skills
️ Effective communication with customers
Excellent telephone manner
Hours of Work: Monday to Friday, 8:30am – 5:00pm Rate of Pay: £12.21 per hour If you're customer-focused, language-savvy, and ready to shine in a dynamic role, we’d love to hear from you! Contact our Commercial team on 01922 725445 (ext. 1003 or 1004) Submit your CV to commerical@tudoremployment.co.uk quoting ref TEALOVCSA/40️ Or register online: Tudor Registration Form For all our roles, visit: www.tudoremployment.co.uk #TeamTudor is waiting for your call! ✨....Read more...
Apprentice Field Service Engineer to cover the North of the UK, working on volumetric concrete mixers and cement silos, diagnosing, repairing and maintaining our customers’ construction machinery.
The role includes:
The commissioning and calibration of our machines to ensure the highest level of accuracy
On-site servicing
Customer training
Machine inspections
Diagnosing mechanical, hydraulic and electrical faults, using diagnostic tools and technical knowledge
Attending emergency breakdowns
Timely completion of job reports and timesheets
Providing technical advice and support to customers when required
Presenting a positive image of Armcon at all times
A flexible approach to workload, hours and possible nights away from home
Being friendly and personable as you will be customer facing
Full training will be provided, essentially by working on customer sites alongside our Senior Field Service Engineer and occasionally at our site in Poynton Cheshire. Ultimately, you will be working solo covering the North of England.
Ideally you will already have or be working towards getting a driving licence. Once fully trained, you will be issued with a company van, fuel and credit card. Power tools will be provided and there is a company pension scheme. We offer 24 days’ holiday, uniform and ongoing training and career development. Also, an annual bonus based on company performance.Training:Maintenance and Operations Engineering Technician Level 3.
Training will take place 1 day per week at Kendal College. Training Outcome:Possibility to progress to Level 4 HNC. Continue on to a permanent role and ultimately be working solo as a Field Service Engineer.Employer Description:Armcon are suppliers to the concrete industry. We are a dealer for Proall volumetric mixers and we supply moulds to precasters for the production of items such as fence posts, gravel boards, paving slabs and an ornamental range.
We have been in business for over 30 years and are employee owned.Working Hours :Monday to Friday 7am to 5pm (with some flexibility required to meet customer needs)
This is a field-based role covering North of England. Ideally candidate will be based in or around Carnforth.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Initiative,Patience,Physical fitness....Read more...
Trainee Field Service Engineer
Taunton
£27'000 to £28,000 Basic + Overtime (OTE £36,000) + Full Training + Gain Qualifications + Company Van + Personal Use + Fuel Card
Work for a company that will invest in your future through OEM training, Industry qualifications, and constant support and personal development as a trainee field service engineer. Work within a highly skilled team where you will constantly be learning as you’re earning through overtime.
This company manufactures, fixes and installs a variety of equipment used in the petro chem industry. As industry leaders they can provide 1st class training supporting your development in the best way. Start as a Trainee Field Service Engineer and progress your career at your own pace through to senior positions whilst being able to significantly boost your earnings through overtime.
Your Role As Trainee Field Service Engineer Will Include:
* Trainee Field Service Engineer - Covering a local patch at customer sites* OEM (manufacturer) training ensuring full competency on all products (internal and external)* Installing, maintaining and servicing company equipment* Hands on mechanical engineering work - with some electrical
As A Trainee Field Service Engineer You Will Need To Have:
* Any hands on mechanical / electro mechanical / electrical engineering skills - fitting / assembly - ANY CONSIDERED* Desire and attitude towards learning and development* Full driving licence* Happy to travel and willing to travel a local patch as a field service engineer
Please apply or contact Charlie Auburn on 02038137949 for immediate consideration
Keywords: Trainee field service engineer, field service engineer, mechanical engineer, electro-mechanical, field service technician, service technician, engineer, mechanic, Ex Forces, service engineer, technician, Taunton, Bridgwater,
....Read more...
Trainee Field Service Engineer
Chelmsford
£27'000 to £28,000 Basic + Bonus + Overtime (OTE £36,000) + Full Training + Gain Qualifications + Company Van + Personal Use + Fuel Card
Work for a company that will invest in your future through OEM training, Industry qualifications, and constant support and personal development as a trainee field service engineer. Work within a highly skilled team where you will constantly be learning as you’re earning through overtime.
This company manufactures, fixes and installs a variety of equipment used in the petro chem industry. As industry leaders they can provide 1st class training supporting your development in the best way. Start as a Trainee Field Service Engineer and progress your career at your own pace through to senior positions whilst being able to significantly boost your earnings through overtime.
Your Role As Trainee Field Service Engineer Will Include:
* Trainee Field Service Engineer - Covering a local patch at customer sites * OEM (manufacturer) training ensuring full competency on all products (internal and external) * Installing, maintaining and servicing company equipment * Hands on mechanical engineering work - with some electrical
As A Trainee Field Service Engineer You Will Need To Have:
* Any hands on mechanical / electro mechanical / electrical engineering skills - fitting / assembly - ANY CONSIDERED * Desire and attitude towards learning and development * Full driving licence * Happy to travel and willing to travel a local patch as a field service engineer
Please apply or contact Charlie Auburn on 02038137949 for immediate consideration Keywords: Trainee field service engineer, field service engineer, mechanical engineer, electro-mechanical, field service technician, service technician, engineer, mechanic, Ex Forces, service engineer, technician, Chelmsford, Colchester, Romford, Basildon ....Read more...
Trainee Field Service Engineer
Somerset
£27'000 to £28,000 Basic + Bonus + Overtime (OTE £36,000) + Full Training + Gain Qualifications + Company Van + Personal Use + Fuel Card
Work for a company that will invest in your future through OEM training, Industry qualifications, and constant support and personal development as a trainee field service engineer. Work within a highly skilled team where you will constantly be learning as you’re earning through overtime.
This company manufactures, fixes and installs a variety of equipment used in the petro chem industry. As industry leaders they can provide 1st class training supporting your development in the best way. Start as a Trainee Field Service Engineer and progress your career at your own pace through to senior positions whilst being able to significantly boost your earnings through overtime.
Your Role As Trainee Field Service Engineer Will Include:
* Trainee Field Service Engineer - Covering a local patch at customer sites * OEM (manufacturer) training ensuring full competency on all products (internal and external) * Installing, maintaining and servicing company equipment * Hands on mechanical engineering work - with some electrical
As A Trainee Field Service Engineer You Will Need To Have:
* Any hands on mechanical / electro mechanical / electrical engineering skills - fitting / assembly - ANY CONSIDERED * Desire and attitude towards learning and development * Full driving licence * Happy to travel and willing to travel a local patch as a field service engineer
Please apply or contact Charlie Auburn on 02038137949 for immediate consideration
Keywords: Trainee field service engineer, field service engineer, mechanical engineer, electro-mechanical, field service technician, service technician, engineer, mechanic, Ex Forces, service engineer, technician, Somerset, Taunton,....Read more...
Trainee Field Service Engineer
Northampton
£27'000 to £28,000 Basic + Bonus + Overtime (OTE £36,000) + Full Training + Gain Qualifications + Company Van + Personal Use + Fuel Card
Work for a company that will invest in your future through OEM training, Industry qualifications, and constant support and personal development as a trainee field service engineer. Work within a highly skilled team where you will constantly be learning as you’re earning through overtime.
This company manufactures, fixes and installs a variety of equipment used in the petro chem industry. As industry leaders they can provide 1st class training supporting your development in the best way. Start as a Trainee Field Service Engineer and progress your career at your own pace through to senior positions whilst being able to significantly boost your earnings through overtime.
Your Role As Trainee Field Service Engineer Will Include:
* Trainee Field Service Engineer - Covering a local patch at customer sites * OEM (manufacturer) training ensuring full competency on all products (internal and external) * Installing, maintaining and servicing company equipment * Hands on mechanical engineering work - with some electrical
As A Trainee Field Service Engineer You Will Need To Have:
* Any hands on mechanical / electro mechanical / electrical engineering skills - fitting / assembly - ANY CONSIDERED * Desire and attitude towards learning and development * Full driving licence * Happy to travel and willing to travel a local patch as a field service engineer
Please apply or contact Charlie Auburn on 02038137949 for immediate consideration
Keywords: Trainee field service engineer, field service engineer, mechanical engineer, electro-mechanical, field service technician, service technician, engineer, mechanic, Ex Forces, service engineer, technician, Northampton, ....Read more...
Developing and sustaining long lasting customer relationships through excellent communication skills, to deliver high-levels of customer satisfaction.
Preparing quotations and technical propositions for LV/HV alternators and other rotating electrical equipment.
Managing existing accounts while developing relationships and profitability.
Developing new business by highlighting new/emerging markets, customers, products and opportunities.
Constructing, monitoring and maintaining orders in line with sales and customer requirements in accordance with the goals and objectives established by the business.
Managing and overseeing customer complaints bringing them to a conclusion and secure repeat business.
Consistently providing exceptional customer service to ensure Cabel deliver on commitments to retain clients and engage positively with all customers to ensure they become referrers of future customers and clients.
Minimum of 6 hours per week spent on apprenticeship work and training.
Training:Working towards your Customer Service Practitioner Level 2 qualification, you'll attend monthly 1-2-1 meetings (online via teams every month - NO classroom OR college!) with your tutor and learn about modules including knowing your customers, understanding the organisation, meeting regulations & legislation, systems & resources, and the customer experience. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects).Training Outcome:Career progression.Employer Description:Cabel work in the Industrial Sector specialising in the repair and maintenance of alternators and rotating electrical equipment. They have a small, close-knit supportive and friendly team that will help you throughout your apprenticeship journey. You will be provided with the opportunity to progress your career in a supportive, people focused environment. Working across industry sectors you will be given the autonomy and support to deploy and develop your technical and commercial role. Working Hours :Monday to Friday, 8.30am to 5.00pm.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Number skills,Organisation skills,Patience,Problem solving skills....Read more...
Key Responsibilities
Act as the primary point of contact for customers regarding freight forwarding services
Handle customer inquiries, provide quotes, and manage bookings for air, ocean, and road shipments
Track and monitor shipments proactively, providing customers with timely updates
Coordinate with operations, warehouse, and carriers to ensure on-time delivery
Manage documentation requirements (e.g., bills of lading, commercial invoices, packing lists, customs documents)
Investigate and resolve service issues, claims, or billing disputes professionally
Support credit requests and assist with invoice clarifications
Build strong customer relationships and maintain high service standards
Ensure compliance with international trade regulations and company policies
Escalate issues to management as needed while ensuring effective resolution
Training Outcome:
Successfull completion of the apprenticeship could lead to a permanent post
Employer Description:A family run business specialising in International and Domestic Road, Air and Sea freight.Working Hours :Monday- Friday 09.00am- 17.00pm
Working Hours 37.5 hours per weekSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Work Ethic....Read more...
The Apprentice will be responsible for:
Processing midterm adjustments and changes to client records and policies
Ensuring the highest possible levels of customer service
Probing for gaps in cover that could leave a client open to a claim and making
Relevant recommendations to ensure that they are fully protected.
Generating leads and new business through consistent cross-selling and customer service
Meeting all monthly, quarterly, and annual KPIs and targets
Training:
Insurance Professional Level 4 Apprenticeship
Level 2 Functional Skills in English and maths (if required)
The apprenticeship & CII training will be via Davies
Licenced in NFU Mutual Products (training will be office based through our inhouse learning portal)
Training Outcome:Upon successful completion of the apprenticeship, you will become a permanent member of the team. Employer Description:Insurance & FinanceWorking Hours :Monday – Friday, between 9am – 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Customer service with strong sales element
Help customers via phone with enquiries, orders and problem solving
Build relationships to promote products, process orders and achieve sales targets
Stay up to date with product knowledge
Accurately process the orders from various sources
Maintain accurate records and follow up with customers
Training:Customer Service Practitioner Level 2 Apprenticeship Standard:
East Sussex College will provide the apprenticeship framework which will include Knowledge, Skills, Behaviour, Functional Skills (if required)
East Sussex College will ensure Health & Safety, and Equality & Diversity
Training Outcome:
Potential permanent full-time employment on successful completion of the apprenticeship
Employer Description:Positive Impact is a UK optical supplier supporting independent opticians with innovative products, professional services and training. Our portfolio includes dry eye treatments, contact lenses, diagnostic tools and sustainable solutions, helping practices deliver better patient care while growing their business.Working Hours :Monday - Friday, 9.00am - 5.00pm. Excluding Bank Holidays.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Initiative....Read more...
Parking Appeals Officer
Must have good working knowledge on parking appeals
Key result areas/overview
Parking Appeals officers are there to provide a responsive service to users of parking service Dealing with correspondence, appeals, permits, telephone, calls, income, refunds, complaints, court & bailiffs To represent the client where necessary at adjudication, attend seminars and other working groups and functions To report to the team leader on the requirements for appropriate stock for all functions, experience within appeals is essential for the role.
The Dimensions of this role
• To work within a team of officers providing the customer interface in parking services including correspondence ,appeals, permits, telephone calls , income, Invoicing , refunds ,complaints , courts bailiffs and data entry
• To represent the client at adjudication and other external functions such as benchmarking and working groups and attend seminars as appropriate
• To keep the team leader informed on cases , appeals win rates , problems with the computerised systems , process or procedures
• Make suggestions for developing procedures to improve service delivery , customer focus and efficiency
• To assist the team leader with reconciling payments received from various internal and external sources, trace errors and resolve
• To liaise with SMPP on financial issues and use the council’s ledger
• To process payments received directly at the council
• To process refunds
• To provide the highest level of customer care as the first point on contact for teams dealing with all aspects for parking including complex and contentious cases
You will be required to work 36+ hours per week, Monday to Friday, including between the hours of 8am and 5pm (hybrid)
This role of Parking Appeals officer will pay between £26 via umbrella
Hybrid working available.
If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at unity recruitment on 0203 668 5680 and press 1 for parking
*Unity offer referral schemes for all successful referrals at officer level**
*Previous Parking industry experience is essential for all parking vacancies**
....Read more...
Support the Operations Team with daily tasks across team management, logistics and job bookings
Scheduling engineers days
Route planning for engineers days
Arranging booking access with clients
Dealing with urgent requests and communicating with the rest of the team
Keeping up to date with job status and updating senior staff
Making sure engineers job sheets are completed correctly
Answering high volume calls and assisting clients with enquiries
Provide a high level of customer service via phone and email
General office administration, appearance and adhoc tasks
Support the Office Team with their workload, answering the phones, lending a helping hand where possible
Training:One the job training at the company, with off the job training taking place at our Stratford apprenticeship centre.Training Outcome:The Office Assistant will play a vital role in the smooth running of the day-to-day operations of the business, working across logistics, administration, customer service, office management and more. This is a new role, and an opportunity for an enthusiastic and driven individual to put their own stamp on it.Employer Description:Welcome to Redring
London Property Services
We build and renovate homes and commercial spaces London-wide with a commitment to delivering a client-focused experience and top quality workmanship.
With a reputation established over more than 35 years in business, we are proud to offer a service you can trust alongside unrivalled knowledge across all elements of construction.Working Hours :Monday to Friday, 8.30am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
To dispense prescriptions in accordance with professional and ethical standards laid down by the General Pharmaceutical Council (GPhC).
To assist in stock management, including date checking, recalls and alerts.
To serve customers according to their requirements and in line with pharmacy policies in order to deliver high quality, exemplary customer service.
To issue medication to patients and counsel them on the correct and safe usage of their medication so that patients feel well-informed and able to comply with their medication regimen by the end of the training period.
To determine and compile ward stock lists in conjunction with ward sisters and pharmacists, in order to carry out a “topping up” service to a number of wards, thus ensuring adequate stock holdings in ward areas.
Check ward stocks on designated wards on a regular basis and to monitor and update the stock lists. Generate stock orders under the “topping-up” service for clinical areas.
Training:Training will take place at the workplace – no need to travel to a college.Training Outcome:Qualified Pharmacy Technicians could work in community, hospital, GP surgery. Employer Description:Independent Community Pharmacy in the heart of Lewes, a beautiful market town in East Sussex. We offer a wide range of products, NHS services including vaccinations and pharmacy first as well as private services like weight management and travel vaccines.
We are a small team and our ultimate aim is to exceed customer expectation in every encounter.Working Hours :Monday to Friday, 10am-5pm (6hrs per day).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Initiative,Patience,Problem Solving skills,Non-judgemental....Read more...
As a Sales and Travel Consultant Apprentice, you will work closely with the experienced Travel Consultants to support the sales process and deliver outstanding customer service to our clients.
You will play a key role in ensuring every client receives a seamless and memorable travel experience.
Main Responsibilities:
Consult with clients to understand their travel needs, preferences, budgets, and any special requirements
Research and recommend suitable travel destinations, accommodations, and activities tailored to client interests
Assist in creating and delivering detailed travel itineraries, documents, and helpful travel tips
Provide excellent customer service and administrative support throughout the booking and travel process
Respond to client enquiries via phone, email, and live chat, ensuring accurate and timely communication
Liaise effectively with our local hosts and service providers to ensure smooth delivery of client bookings
Company Benefits:
22 days holidays, birthday off
Discounts on holidays
2 days paid leave per year for charity / volunteering work
Training:
Travel Consultant Level 3 Apprenticeship Standard
Training Outcome:
Progression to a Reservations Consultant role upon successful completion of the apprenticeship
Employer Description:At Not in the Guidebooks, are the pioneers of premium travel experiences, offering authentically local and sustainable journeys for independent travellers. They believe in connecting travellers with cultures in a meaningful way, providing opportunities to truly immerse themselves in amazing destinations. Their mission is simple: to broaden horizons, support local communities, and create memories that last a lifetime.Working Hours :Monday - Friday, 9.00am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Team working....Read more...
The post holder is required to:
Complete administrative processes relating to ticket fulfilment: sales, season cards, memberships, ticket exchanges, ordering, receiving, printing and mailing
Provide excellent customer service at the Ticket Office windows, by telephone, and via social media as applicable
Handle customer queries and execute them effectively
Handle and be accountable for cash
Liaise with third parties e.g., other football clubs
Coordinate travel arrangements for home and away games e.g. coaches, stewards on coaches, and car parking passes
Process specific supporter requirements e.g. scoreboard messages
Maintain up-to-date and accurate records e.g. maintaining databases
Contribute content for match day programmes and other marketing material
Contribute to departmental discussions regarding ideas for social media content
Support and contribute to new initiatives
Use technology e.g. computerised systems, scanners etc.
Replenish stock, office supplies, and uniform as may be required
Work collaboratively with colleagues and assist them whenever necessary and practical
Manage incoming and outgoing mail and parcels
Comply with the Club’s policies and procedures, and the Football League standards
This job description is not intended to be exhaustive, and the post holder is also required to undertake any other duties as may reasonably be required by the Head of Ticketing, and/or any other Senior Leader within the Club.
The post holder must also consider environmental and social impacts when making business decisions within their scope of responsibility and participate in sustainability training and awareness programmes as required, also representing the Company’s values and commitment to responsible business practices when engaging with external stakeholders.Training:What training will the apprentice take and what qualification will the apprentice get at the end?
Overview of Customer Service Level 2 Apprenticeship Standard.
The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation.
Your core responsibility will be to provide a high-quality service to customers. The standard covers the following:
Knowledge
Knowing your customers
Understanding the organisation
Meeting regulations and legislation
Systems and resources
Your role and responsibility
Customer experience
Product and Service knowledge
Skills
Interpersonal skills
Communication
Influencing skills
Personal organisation
Dealing with customer conflict and challenge
Behaviours/Attitude
Developing self
Being open to feedback
Team working
Equality – treating all customers as individuals
Presentation – dress code, professional language
“Right first time”
You will complete an End Point Assessment this will involve the following:
Showcase/Portfolio
Interview
Practical Observation
Professional Discussion
You are given time off, one day per week to study; you are required to attend Kirklees College, Huddersfield Centre, you will also attend other meetings via Teams to complete work for your apprenticeship. The study day is a Wednesday.Training Outcome:There is a strong possibility that you will gain a permanent position following successful employment as well as achievement of the full apprenticeship qualification.
There may also be further apprenticeship/other training available following successful employment and achievement of the apprenticeship.Employer Description:Huddersfield Town Association Football Club is a professional football club based in Huddersfield, West Yorkshire, England, which competes in the EFL Championship. The team have played home games at the Kirklees Stadium (currently known as the John Smith's Stadium due to sponsorship) since moving from Leeds Road in 1994. The club colours of blue and white stripes were adopted in 1913. Their nickname, "The Terriers", was taken in 1969. Huddersfield's current emblem is based on the town's coat of arms.Working Hours :Monday - Friday and match days as required (we will give time off in the week for attendance at college and if Saturday or Sunday working is required). Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Willing to work weekends,Excellent timekeeping,Reliability....Read more...
LOGISTICS COORDINATOR
MACCLESFIELD – OFFICE BASED
UPTO £34,000 + GREAT CULTURE + GROWTH
THE OPPORTUNITY:
Get Recruited are working with an empowering business with cutting-edge technology solutions that drive success and growth. As a Logistics Coordinator, you will manage the smooth flow of goods and information across the supply chain, from processing orders and coordinating transport to handling customer and supplier relationships - ensuring deliveries are on time, cost-effective, and accurately documented. Candidates must have SAP experience.
This is a fantastic role for someone from a Supply Chain, Logistics, Customer Service Administrator, Sales Administrator, Sales Support or similar role.
THE ROLE:
Oversee logistics operations, including shipping, transportation, and distribution, to ensure on-time and cost-effective deliveries.
Track shipments and address any transportation-related challenges or delays proactively.
Establish and maintain strong relationships with key customers and suppliers.
Daily processing of orders.
Building robust relationships with key customers and service providers.
Handling of all customer related sales orders, order confirmations, invoices, deliveries, returns.
Maintaining and updating the company database.
THE PERSON:
Must have experience within a sales, supply chain, administrator, customer service or similar role.
Experience within the manufacturing industry is a bonus.
Must have SAP experience.
Ability to work in a fast-paced environment and juggle multiple tasks at once.
Exceptional communication and interpersonal skills.
Export experience would be a huge bonus.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
