Field Service Engineer Rainham £36,000 - £38,000 Basic + Door-to-Door Pay + Overtime (£45,000 OTE) + Company Van + Long-Term Progression + Great Culture Are you a hands-on Field Service Engineer looking for a role with long-term security and the opportunity to work for a market leader in the environmental services sector? Join a well-established company backed by significant investment and known for its commitment to staff development and safety. Enjoy the stability of a growing business with huge expansion plans, excellent training, and support from a close-knit and highly skilled team.If you have a background in mechanical or electrical engineering, particularly with pumps, waste water, or separators, this is the ideal opportunity to take your skills to the next level in a vital and varied role as a Field Service Engineer!Your Role As A Field Service Engineer Will Include:* Field-based service, maintenance and audits of industrial assets (separators, tanks, pumps, etc.) * Hands-on site work including inspecting manholes, control panels, filters, and probes * Electrical continuity testing, stripping out/installing control panels * Working within confined spaces and producing integrity reports * Complying with safety, regulatory and customer-specific requirements * Promoting safe practices and high standards across all customer sitesAs A Field Service Engineer You Will Have:* Mechanical or electrical engineering background (wastewater, utilities, ex-military welcome) * Hands-on problem-solving approach with a strong work ethic * Previous experience with pumping stations, separators, or water systems preferred * Full driving license and willingness to travel regionally * IT skills and the ability to use tablets/software on-siteApply now or call Billy on 07458163030 for immediate consideration! Keywords: Field Service Engineer, Mechanical Engineer, Electrical Engineer, Environmental Services Engineer, Pump Engineer, Wastewater Engineer, Utilities Maintenance, Industrial Service Technician, Site Engineer, PPM Engineer, This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency.Please visit our website to view other positions we are currently handling.Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.....Read more...
An opportunity has arisen for a Hostel Service Manager to join a not-for-profit housing association providing affordable housing, supported accommodation, and community services.
As a Hostel Service Manager, you will lead supported housing services, manage operational performance, and ensure customers receive safe, effective and person-centred support.
This permanent role offers a salary range of £40,000 - £42,500 and benefits. Flexible working arrangements, including remote working and the option to work from other locations as required.
You will be responsible for
? Lead and manage hostel and supported housing services, ensuring safe accommodation and positive outcomes.
? Manage, support and develop Team Leaders, Coordinators and Support Coaches.
? Promote trauma-informed, psychologically informed and person-centred approaches.
? Oversee tenancy sustainment, housing management, safeguarding and customer support.
? Monitor KPIs including occupancy, rent collection, arrears and service performance.
? Manage safeguarding, complaints and risk issues in line with policies and legislation.
? Build partnerships with local authorities, community organisations and external agencies.
? Identify and implement service improvements and operational efficiencies.
? Maintain accurate records, reports and performance monitoring.
? Manage budgets, income performance and financial controls.
? Participate in an on-call rota, responding to emergencies when required.
What we are looking for
? Previously worked as a Hostel Service Manager, Supported Housing Service Manager, Supported Housing Manager, Housing Services Manager, Supported Accommodation Manager, Supported Accommodation Service Manager, Accommodation Services Manager, Housing Support Manager, Service Manager, Hostel Manager, Homelessness Services Manager, Supported Living Manager, Supported Living Service Manager, Tenancy Support Manager, Housing Operations Manager, Independent Living Services....Read more...
Be responsible for handling a variety of customer enquiries via the telephone, digital channels and electronically, responding to service requests and conducting surveys
Liaise with internal and external colleagues and customers, promoting the CSC and the organisation positively
Receive customer service and repairs enquiries, over the telephone, digital and electronically; diagnosing problems, advising customers, arranging appointments, liaising with colleagues and contractors as appropriate and taking payments in accordance with quality and performance standards.
Keep accurate records and updating systems to enable reporting against performance indicators
Take ownership and responsibility for dealing with customer enquiries through to a satisfactory resolution within performance targets
Training:Training will be provided by Solihull College and an assessor will be allocated to support you. Coaching in the workplace, on teams as well as scheduled sessions at the Solihull campus and time spent training will be part of the agreed working hours. At the end of your training, you will complete a showcase of evidence, a practical observation and a professional discussion to achieve level 3 Customer Service Specialist apprenticeship.Training Outcome:The apprentice will have the opportunity to progress into a full-time, permanent role with the company.Employer Description:At Citizen, we offer more than just places to live, we provide homes that are a foundation for life. That’s because we believe being a Citizen means being part of something bigger and belonging to a community where everyone has a voice, respect, and can access support when they need it most.
From our rented homes to our award-winning regeneration projects, we’re passionate about providing homes that support our customers to live well and feel secure.Working Hours :Monday to Friday 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Team working,Initiative,Assertive if necessary,Ability to work under pressure,Work to tight deadlines....Read more...
Be the first point of contact for customers visiting the dealership, greeting customers professionally and providing a welcoming first impression.
Complete administrative tasks, such as; processing sales, payment reconciliation, marketing and accounting.
Provide a high level of customer service, representing the organisation to a high standard.
Assist customers with general enquiries and appointment bookings.
Prepare vehicle handover packs and ensure all paperwork is complete.
Escalate customer concerns as and when appropriate.
Manage the reception area, ensuring it is clean, organised, and presentable.
Training Outcome:Apprentices have opportunity to progress within the organisation to senior roles within customer service and administration or sales. Employer Description:BM Vehicles are a used car dealership based in Ware, Hertfordshire. Primarily selling used vehicles. Working Hours :Monday to Friday 8:30am - 5:30pm.
May include some Saturdays, as and when required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Initiative....Read more...
This is your opportunity to work within a professional dental practice while studying for your Level 2 Customer Service Practitioner apprenticeship with Tempdent, alongside Dental Receptionist specific training. You’ll develop the skills needed to provide excellent patient service and support the smooth running of a busy dental practice.
Key duties may include:
Greeting patients and welcoming them into the practice
Managing appointment bookings and diary systems
Handling patient enquiries both in person and over the phone
Processing payments and maintaining accurate patient records
Supporting the dental team with administrative tasks
Ensuring a positive patient experience from arrival to departure
Maintaining confidentiality and professionalism at all times
Training:Provided by Tempdent:
Level 2 Customer Service Practitioner Apprenticeship
Dental Receptionist specific training
Functional Skills (if applicable)
Flexible online delivery model
Induction and regular progress support
Training Outcome:Possibility of a full time role after the completion of the Apprenticeship and progression within the practice.Employer Description:This welcoming dental practice supports apprentices with ongoing training and opportunities for professional development within dental administration and practice management.Working Hours :Monday to Friday, 9am-5.30pm.Skills: Administrative Skills,Attention to Detail,Customer Care Skills,Initative,IT Skills,Non judgemental,Organisational Skills,Problem Solving Skills,Teamworking,Communication Skills,Professionalism,Telephone Skills,Time Management....Read more...
This is your opportunity to work within a professional dental practice while studying for your Level 2 Customer Service Practitioner apprenticeship with Tempdent, alongside Dental Receptionist specific training. You’ll develop the skills needed to provide excellent patient service and support the smooth running of a busy dental practice.
Key duties may include:
Greeting patients and welcoming them into the practice
Managing appointment bookings and diary systems
Handling patient enquiries both in person and over the phone
Processing payments and maintaining accurate patient records
Supporting the dental team with administrative tasks
Ensuring a positive patient experience from arrival to departure
Maintaining confidentiality and professionalism at all times
Training:Provided by Tempdent:
Level 2 Customer Service Practitioner Apprenticeship
Dental Receptionist specific training
Functional Skills (if applicable)
Flexible online delivery model
Induction and regular progress support
Training Outcome:Possibility of a full-time role after the completion of the apprenticeship and progression within the practice.Employer Description:This welcoming dental practice supports apprentices with ongoing training and opportunities for professional development within dental administration and practice management.Working Hours :Monday - Thursday 9am - 5.30pm, Friday 9am - 5pm.Skills: Administrative Skills,Attention to Detail,Customer Care Skills,Initative,IT Skills,Non judgemental,Organisational Skills,Problem Solving Skills,Teamworking,Communication Skills,Professionalism,Telephone Skills,Time Management....Read more...
This is your opportunity to work within a professional dental practice while studying for your Level 2 Customer Service Practitioner apprenticeship with Tempdent, alongside Dental Receptionist specific training. You’ll develop the skills needed to provide excellent patient service and support the smooth running of a busy dental practice.
Key duties may include:
Greeting patients and welcoming them into the practice
Managing appointment bookings and diary systems
Handling patient enquiries both in person and over the phone
Processing payments and maintaining accurate patient records
Supporting the dental team with administrative tasks
Ensuring a positive patient experience from arrival to departure
Maintaining confidentiality and professionalism at all times
Training:Provided by Tempdent:
Level 2 Customer Service Practitioner Apprenticeship
Dental Receptionist specific training
Functional Skills (if applicable)
Flexible online delivery model
Induction and regular progress support
Training Outcome:Possibility of a full time role after the completion of the Apprenticeship and progression within the practice.Employer Description:This welcoming dental practice supports apprentices with ongoing training and opportunities for professional development within dental administration and practice management.Working Hours :30 hours a week over 4 days. Shifts to be confirmed.Skills: Administrative Skills,Attention to Detail,Customer Care Skills,Initative,IT Skills,Non judgemental,Organisational Skills,Problem Solving Skills,Teamworking,Communication Skills,Professionalism,Telephone Skills,Time Management....Read more...
This is your opportunity to work within a professional dental practice while studying for your Level 2 Customer Service Practitioner apprenticeship with Tempdent, alongside Dental Receptionist specific training. You’ll develop the skills needed to provide excellent patient service and support the smooth running of a busy dental practice.
Key duties may include:
Greeting patients and welcoming them into the practice
Managing appointment bookings and diary systems
Handling patient enquiries both in person and over the phone
Processing payments and maintaining accurate patient records
Supporting the dental team with administrative tasks
Ensuring a positive patient experience from arrival to departure
Maintaining confidentiality and professionalism at all times
Training:Provided by Tempdent:
Level 2 Customer Service Practitioner Apprenticeship
Dental Receptionist specific training
Functional Skills (if applicable)
Flexible online delivery model
Induction and regular progress support
Training Outcome:Possibility of a full-time role after the completion of the apprenticeship and progression within the practice.Employer Description:This welcoming dental practice supports apprentices with ongoing training and opportunities for professional development within dental administration and practice management.Working Hours :Monday to Thursday 9am - 6pm, Friday 9am - 5pm, Saturday on a rota basis.Skills: Administrative Skills,Attention to Detail,Customer Care Skills,Initative,IT Skills,Non judgemental,Organisational Skills,Problem Solving Skills,Teamworking,Communication Skills,Professionalism,Telephone Skills,Time Management....Read more...
By giving customers top-notch advice (as well as a warm welcome to the store)
Booking in eye tests
Pre-screening patients and measuring frames
You'll also make sure everything runs as smoothly as possible by looking out for any little problems that crop up
Training:
Level 2 Customer Service Practioner apprenticeship standard
End-Point Assessment (EPA)
Full-time 5 out of 7 days - including work on weekend
Daily on-the-job training in a store - no college to attend
Training provider - Specsavers Optical Superstores Limited
Training Outcome:Once you have completed the apprenticeship, you'll be a fully qualified Level 2 Customer Service Practitioner with a massive range of career options ahead of you.Employer Description:Specsavers have been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers. You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over 38,000 people who work across our 2,293 stores, as well as in our support offices and throughout the supply chain.Working Hours :Full-time to include weekend working. Days and times to be confirmed.
37.5 hours per week.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Initiative....Read more...
Main duties include:
Ensure the smooth running of the Irish Export function so that it is efficient and professional at all times
Liaising with internal and external customers, vets, drivers and transport and warehouse functions
Ensure that accurate and up to date information and communications are passed to the relevant internal and external suppliers and departments to enable a time sensitive and legal compliance operation to function in a professional manner
Ensuring all information which is required on paperwork and databases are completed and checked as part of due diligence
Promoting a positive Health, Safety and food safety culture through your individual actions
Taking calls and communicating issues in a professional and timely manner
Report any accidents as soon as possible and in compliance with Buffaload Logistics’ accident reporting procedure
Adhere to all company policies and procedures, including the Uniform Guidelines and Health and Safety Policy
Carry out other relevant reasonable management requests as required by your Line Manager
Understanding of export legislation required to complete your daily duties
Manage any issues regarding customs by communication with the relevant parties
Taking responsibility for work and helping other and raising any work-task concerns
Monitor all emails and customer enquiries
Scanning and matching of all POD’s (proof of delivery notes)
Accurately file and archive all paperwork
Retrieve PODs from customer portal
Record and report all discrepancies receipted on Proof of Deliveries
Dealing with customer PDS queries in a polite and timely manner
Any other ad hoc duties
Process POD requests received via email
Effectively respond to customer enquiries in a timely manner ensuring that a high level of communication is maintained at all times
DOT (Delivery on time), TAT (Turnaround time)
Training:In-house training plus the candidate will follow a Level 3 Apprenticeship programme and study towards a Level 3 in Customer Service. This training will be structured and delivered online by Cheshire College - South & West. If the candidate does not hold GCSE grades A-C (9-4) or equivalent, they will be required to complete a Level 2 Functional Skill in the relevant subject.Training Outcome:The ability to work as a qualified customer service specialist upon successful completion of the apprenticeship. Employer Description:Buffaload Logistics is a UK-based temperature-controlled logistics specialist, providing reliable and efficient transport solutions for chilled and frozen goods across the United Kingdom and Europe. Established with a focus on supporting the food manufacturing and retail sectors, Buffaload has built a strong reputation for delivering time-critical products with precision, consistency, and care.
The company operates a modern fleet of refrigerated vehicles equipped with advanced temperature-monitoring technology, ensuring full compliance with food safety and quality standards. Buffaload’s integrated service offering includes national and international haulage, warehousing, distribution, and supply chain management, allowing clients to streamline operations and maintain product integrity from origin to destination.
Driven by a commitment to innovation, sustainability, and customer service, Buffaload Logistics invests in cutting-edge systems, low-emission transport solutions, and highly trained personnel. Its strategic network and operational expertise enable the business to respond flexibly to customer demands, making it a trusted logistics partner for some of the UK’s leading food producers and retailers.
At its core, Buffaload Logistics is dedicated to delivering excellence through dependable service, operational efficiency, and long-term partnerships.Working Hours :Monday - Friday shifts 8.00am - 4.00pm / 9.00am - 5.00pm initially moving to a rota which will incorporate some 6.00am starts and 8.00pm finishes.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Team working,Initiative....Read more...
Maintain and update the company website, online marketplaces, and social media accounts.
Create and schedule social media content to support marketing campaigns.
Respond to customer enquiries via email, telephone, and social media.
Process customer orders and update order records.
Assist with stock control and inventory management.
Support the preparation and distribution of marketing materials.
Maintain accurate business records, databases, and filing systems.
Use Microsoft Office applications to create documents, spreadsheets, and reports.
Liaise with customers, suppliers, and other business stakeholders.
Support the day-to-day administrative and operational activities of the business.
Attend training and complete coursework towards the Business Administration Level 3 apprenticeship standard.
Develop knowledge of eCommerce platforms such as Shopify, Amazon, and TikTok Shop.
Training:Training Schedule
The apprentice will work towards a Business Administration Level 3 Apprenticeship Standard.
Training will be delivered through a combination of workplace learning, online learning, and virtual masterclasses.
The apprentice will receive regular support from a dedicated Bradford College assessor.
Online training sessions and interactive masterclasses will be scheduled throughout the programme.
Off-the-job training will be completed during working hours in line with apprenticeship requirements.
Regular progress reviews will be held with the apprentice and employer to support development and achievement.
The apprenticeship is expected to take approximately 18 months to complete.
Training Outcome:Expected Career Progression
This apprenticeship offers the opportunity to develop a broad range of skills across business administration, eCommerce, marketing, and customer service. Upon successful completion, the apprentice may be offered a permanent position within the business and progress into roles such as:
Business Administrator
eCommerce Assistant
Marketing Assistant
Digital Marketing Executive
Customer Service Administrator
Operations Assistant
Office Administrator
Business Support Coordinator
There may also be opportunities to undertake further training or higher-level qualifications to support future career development within the business.Employer Description:About BAY & CO TRADING LIMITED
BAY & CO TRADING LIMITED is a growing Leeds-based eCommerce business specialising in high-end gifts, luxury hampers, and seasonal gifting solutions. Established in 2016, the company has built a strong reputation for delivering quality products and excellent customer service through a range of online sales channels.
The business is entering an exciting period of growth, with ambitious plans to expand its reach and develop export opportunities within the USA market. This makes it an excellent time to join the company and become part of its future success.
As an apprentice, you will gain hands-on experience across business administration, eCommerce, marketing, customer service, and operations, supporting the day-to-day running of a fast-paced online retail business. You'll work closely with an experienced team, develop valuable workplace skills, and have the opportunity to contribute to the continued growth of the business as it expands into new markets.
This is a fantastic opportunity for someone looking to start their career within a forward-thinking and ambitious company where they can learn, grow, and make a real impact.Working Hours :Monday to Friday, 10:00am to 2:00pm, 16 to 20 hours per week.
This is a part-time position with flexibility around working days and hours to meet the needs of the business and the successful apprentice.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Social media platforms,Canva/similar design software,Understanding of eCommerce,Shopify, Amazon or TikTok Shop,Previous customer service,Previous administration skills....Read more...
Lifeguarding
Assisting teacher with swimming lessons
Teaching swimming
Supporting customers in the gym
Administrative tasks
Poolside assistance for lessons
Customer service
Following Health and Safety regulations
Work in a team to support peers and colleagues to meet the goals of the business
Monitor customer use of equipment and ensure their safety, intervening as necessary
Undertake the operational housekeeping of the leisure facility
Training:
Apprenticeship training will take place primarily in the workplace, but with occasional college attendance
Training Outcome:As an apprentice, you’ll gain nationally recognised qualifications, hands on experience across our leisure centres, and the chance to develop real confidence in customer service, aquatics, fitness and operational safety. You’ll work alongside experienced colleagues who will guide you every step of the way, helping you build the skills you need for a successful future in leisure.
There are various roles available which are dependent on successful completion of the apprenticeship and on an individual basis.Employer Description:Plymouth Active Leisure is a dynamic and innovative local authority trading company owned by Plymouth City Council. Our vision is to be the first-choice leisure organisation in the city, delivering excellent facilities and standards of service. Our mission is to provide high quality sports and leisure opportunities that are enjoyed by all members of the community at affordable prices, helping Plymouth to become the most active coastal city in England by 2034.Working Hours :Varied shift pattern during the week, between 9am- 6pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental,Patience,Physical fitness,Willing to learn,Swim confidently....Read more...
Support UK and France customers via phone, email and online systems, logging and resolving software queries while developing application support skills.
You'll troubleshoot issues, assist with software testing, maintain accurate records and work with Customer Support, Product, Development and Operations teams.
Gain hands-on experience supporting business software while completing your Level 3 Customer Service Specialist Apprenticeship and building a career in technical support.
Training:
The apprenticeship will be delivered with a blend of online & onsite meetings with the candidates assessor every 4-6 weeks until successful completion of the apprenticeship.
Training Outcome:Successful completion may lead to permanent roles; including Junior Application Support Analyst, Application Support Analyst, Technical Support Analyst, Software Support Specialist or Customer Support Consultant. With ongoing training and career development opportunities.Employer Description:
Leading the wayEbbon Group is a digital platforms company with a relentless mission to solve the problems faced by the global automotive community – driving together towards an efficient, sustainable and safer future. We have an established portfolio of products that primarily serve the fleet community.
For over 25 years, we have focused on connecting and automating the automotive community with an increasing range of platforms.
Working Hours :Monday - Friday, 9.00am - 5.30pm, with 1 hour lunch break.Skills: Attention to detail,Excellent Communication skills,Excellent C/Service Skills,Good Microsoft Office Skills,Good IT Skills,Strong problem solving ability,Strong Organisation Skills,Willingness to learn,Able to manage multiple tasks,Interest in Technology,Interest in Software Support,Fluent in speaking in French,Fluent in writing in French,Fluent in writing in English,Fluent in speaking in English,C/Service experience desirable,Friendly & Professional,Customer focused,Enthusiastic about Technology,Eager to learn,Reliable & Proactive,Analytical & positive attitude,Able to work in a team & alone....Read more...
Electrical Field Service Engineer (London)
Location: London
Sector: EV Infrastructure
Salary: £34-48,000 Plus Excellent Benefits
Job description Holt Recruitment Group is working with a dynamic, growing ICP and EV Infrastructure company who are looking for an Electrical Field Service Engineer to support their team across London.
The Electrical Field Service Engineer will be responsible for the commissioning, maintenance and repair of AC chargers, Rapid DC, Ultra and High-Power Charging (HPC) EV charging infrastructure across sites throughout the UK.
This role is well suited to someone with a strong electrical background who is confident working independently and delivering high-quality technical support on site. You will play a key role in ensuring charging equipment operates safely, efficiently and to the highest standards expected by both clients and the wider business.
The position will involve working in a range of environments, including outdoor locations and confined spaces, with occasional travel and overnight stays required.
Essential
NVQ Level 3 Electrical Qualification
Minimum of 2 years experience in a field-based engineering role involving commissioning, maintenance or repair of electrical systems or equipment
Proven ability to work independently on client sites and resolve technical issues without direct supervision
Experience operating in SLA-driven environments
Familiarity with test and measurement equipment such as multimeters and voltage testers
Strong fault-finding skills with the ability to diagnose and repair complex technical issues
Excellent communication and interpersonal skills for effective client interaction
Strong time management skills, particularly when travelling between sites
Full UK driving licence with no more than 6 penalty points
Desirable
BS7671:2018 18th Edition Wiring Regulations
City & Guilds 2391/2394 Testing and Inspection
Previous experience in EV charging, renewable energy or power electronics
EV charging certification or manufacturer-specific training
Hands-on experience commissioning, maintaining and repairing Rapid DC, Ultra and HPC EV chargers
Ability to read and interpret electrical schematics and technical manuals
Understanding of analogue and digital electronics and associated components
Awareness of electrical hazards and site-based health and safety requirements
Key responsibilities
Work closely with Service Coordination and Operations teams to ensure accurate job completion records and timely follow-up on service reports
Commission and configure AC and Rapid DC chargers at customer sites
Carry out initial setup and testing to ensure correct operation and compliance with relevant industry standards
Liaise with project management and installation teams to support smooth integration of charging infrastructure with client systems
Maintain company tools, assets and test equipment in good working order, reporting defects promptly
Perform planned and preventative maintenance on EV charging equipment to maximise performance and uptime
Diagnose and troubleshoot technical issues, including electrical, mechanical and software-related faults
Carry out diagnostic testing, firmware updates and calibration of EV chargers where required
Replace faulty components and, where necessary, complete full charger replacements in line with manufacturer guidelines
Provide on-site technical support and user guidance to clients on the operation of EV chargers
Respond promptly to service requests and maintain clear communication with clients to ensure a high standard of customer service
Accurately document repairs, maintenance activity and customer interactions within the service management system
Comply with all safety regulations and internal policies while working in the field
Ensure all commissioning and maintenance work is completed in line with local electrical codes and standards
Take part in ongoing safety training and certification requirements
Benefits
Structured career progression framework
Company van and fuel card
Overtime available
30 days annual leave, including company shutdown days
Travel subsistence provided
Company performance bonus
BUPA healthcare after 6 months
Salary sacrifice pension scheme with 8% total contribution
Salary sacrifice EV car scheme and charger installation
Salary sacrifice holiday purchase scheme of up to 5 additional days
Additional benefits platform with access to a wide range of discounted benefits and services
Long service awards....Read more...
Meeting and greeting customers on arrival and dealing with them in a professional manner
Booking in car services with customers over the phone and confirming on email/text
Contacting customers with service updates and notifying customers if they require works to be done on their vehicles
Dealing with customer queries and requests
Liaising with the technical team on timeframes for service completions
Processing service paperwork on the system
General administration duties
Person specification:
Full UK Driving License is essential. The client is looking for someone who is articulate, a strong communicator, able to handle customers in a professional manner and very driven. Mature, flexible and eager to learn.Training:
Level 3 Business Administration Apprenticeship
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week
Training Outcome:
Possible full time permanent position upon completion of the apprenticeship
Employer Description:Established in 2002, the client proudly represents the Renault, Dacia, Nissan and Peugeot with franchises in Kettering and Northampton. They pride themselves in offering an exemplary level of service in all aspects of the business.
This role will be based in the Northampton Renault dealership and will involve providing a top-notch service to customers face-to-face and over the phone in an effective and professional manner.Working Hours :Monday to Friday, 8.00am to 5.30pm. 1 in 3 Saturday morning rota, 8.30am to 12.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental....Read more...
A dynamic role, where you will learn and develop various skills and knowledge required for a successful career in business administration and customer service
Acting as a point of contact for the team, taking telephone calls, accepting and recording enquiries accurately, relaying information to the appropriate person/department
Booking appointments with clients
Assisting with distribution of information/mail as required, scanning, photocopying
Compiling and sending emails
Entering and updating confidential data on computerised systems, including databases and spread sheets
Maintaining up-to-date e-filing systems
Attend staff meetings and other meetings as and when required
Attendance at a review meeting with the appointed training provider to fully comply with the requirements of the apprenticeship programme
Training:
Business Administrator Level 3 Apprenticeship Standard
Functional Skills in maths and English, if required
Attending online workshops once a month through EKC Group
Training Outcome:
Could lead to a full-time position
Employer Description:For many years we have provided a comprehensive electrical service to our customers, we are based in Minster on Sea, Sheerness but cover all areas in London, Kent & Essex. We pride ourselves on the efficient and friendly service we offer to our customers, and strive to achieve 100% customer satisfaction.
We have high standards and offer excellent value for money on every job we complete, always maintaining a high levels of customer satisfaction, giving you complete peace of mind at all times.
If you are looking for electrical services in your area, then RJA Electrical Services is here to help!
We have developed a deep understanding of working within the both the public and private sector over the last 10 years through various projects.
Our first-class service is achieved through understanding the importance of anticipating and managing risk to keep costs under control, but also delivering to tight timescales whilst maintaining the highest levels of safety and quality.
We play an active part in the trade associations we are involved in and we understand the responsibilities and trust that accompany each accreditation.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
An exciting opportunity has arisen for Delivery / Collection Drivers to join a busy Quedgeley-based logistics business during a key operational period. This role offers an immediate start and the potential to become a permanent position for the right candidate.Company overviewA well-established transport and distribution company based in Quedgeley, Gloucester is seeking motivated Delivery / Collection Drivers to support its growing delivery network. The company is known for its professional service, reliability, and focus on customer satisfaction, ensuring all parcels and goods are delivered safely and on time.Job overviewAs a Delivery / Collection Driver, you’ll be responsible for carrying out multiple collections and deliveries each day, providing a friendly and efficient service to customers. This temporary position is ideal for individuals who enjoy being on the move and want to work within a supportive, professional team. The role runs from 09:00am to approximately 17:00–18:00, depending on workload.Here's what you'll be doing:Completing multiple collections and deliveries across the local areaLoading and unloading goods, ensuring items are handled with carePlanning and following efficient delivery routesProviding excellent customer service at every delivery pointMaintaining vehicle cleanliness and ensuring compliance with road regulationsHere are the skills you'll need:A valid UK driving licence held for at least one yearNo more than six penalty points on your licencePrevious experience with multi-drop deliveries or collections (advantageous but not essential)Good communication and customer service skillsPunctual, presentable, and organisedWork permissions:You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Here are the benefits of this job:Hourly rate starting from £12.21Immediate start with full-time hoursPotential to progress into a permanent positionSupportive working environment with full training providedPursuing a career as a Delivery / Collection Driver offers a great entry point into the logistics and transport sector, providing hands-on experience, independence, and the opportunity to develop valuable skills in time management and customer relations. It’s a rewarding path for anyone seeking a dynamic and dependable career on the road.....Read more...
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle faults
Testing of parts and systems to ensure correct working
Following checklists to ensure all critical parts of vehicles are examined
Carrying out bumper to bumper overview, service, and inspection
Maintenance of electronic systems including on- board entertainment systems
Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension
Completion of legible and accurate paperwork for the customers and centres records
Maintenance of a clean and tidy work environment
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.
Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this three year training programme.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the three year programme, you will receive the following:
Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Certificate in Automotive Refrigerant Handling
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:ŠKODA is driven by something different. What are you driven by? We are looking for ambitious, dynamic, and enthusiastic people to join our apprenticeship programme. If you are customer focused, forward thinking and want to learn, then we can give you the life and technical skills you need to be part of our team.Working Hours :Monday - Friday, 08.30 - 17.30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working....Read more...
JOB DESCRIPTION
Job Title: Product Support Representative
Location: Kenosha, WI
Department: Product Support
Reports To: Manager, Product Support Group
Direct Reports/Manages others: No
Weekly Schedule: Hours are 9:00am - 5:30pm (training hours 8:00am - 4:30pm)
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry. We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
Summary:
As our Product Support Representative, after extensive (paid) training, you will be the go-to problem solver for the end user of RO products. You will determine each customer's needs, answer their questions, share product information and provide effective solutions to their challenges while delivering exceptional customer service. This role is perfect for someone who thrives on no two days being the same, who loves solving problems, enjoys educating others and is passionate about providing exceptional customer service. Check out https://www.rustoleum.com for all the products and brands under the Rust-Oleum umbrella.
Responsibilities:
Communicates with customers by telephone, email, chat or social media channels to provide information about proper selection of products and their use, and to help resolve consumer issues.
Utilize product documentation as well as received training to support consumers across a wide assortment of products.
Documentation of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Obtain and examine all relevant information to assess validity of problems and to determine possible causes.
Collaborate with other departments in the organization on the investigation and documentation of reported issues.
Requirements: This call center is operational from 7am- 6 pm. Flexible scheduling availability is required to accommodate our customers' needs.
3+ years' experience in customer service, preferably in a call center environment
Outstanding listening and communication skills. Must possesses a strong customer focus
Demonstrated ability to successfully 'think on your feet' - to analyze information received and quickly process it to determine what would be the appropriate next step in terms of additional information needed, appropriate resolution, or referral as beyond scope
Technical adaptability; should have the ability to learn new software, systems, etc. easily
Ability to incorporate technical knowledge, customer requirements, policy guidelines and situational information to resolve customer issues
Salary Range: $23.00 - $25.00/hour
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and generous PTO (vacation/sick days/parental leave). Rust-Oleum offers (9.5) paid holidays and (2) floating holiday per year.
We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online!....Read more...
Founded in 1970, Opticron is a UK-based family business with over 50 years of experience designing and supplying high-quality, affordable binoculars, spotting scopes and optical accessories. Renowned for innovation, quality and excellent customer service, Opticron works closely with trusted manufacturing partners to create lightweight, reliable products built for outdoor enthusiasts. With a strong commitment to after-sales support, our experienced service team helps customers keep their equipment performing at its best for years to come.This is an excellent opportunity for someone looking to build a career in business administration, sales support and finance. You will develop practical workplace skills, receive on-the-job training and gain an understanding of how a successful business operates.As part of the role, you will support the Sales Administration team by processing customer invoices, credit notes, quotations and orders while learning how to maintain accurate customer records using our accounting software and Google Maps. You will assist with credit control procedures, including preparing customer statements and following up outstanding payments. You'll also learn how to process sales receipts, reconcile banking transactions and produce monthly sales reports.Within the Accounts function, you will gain experience in processing supplier invoices, credit notes and payments, helping to maintain accurate purchase records and supporting stock control activities. You will also assist with preparing monthly purchase reports and nominal ledger transfers.As your knowledge develops, you will learn how to reconcile bank accounts, process cashbook transactions and support the preparation of VAT and duty documentation, including gaining an understanding of Making Tax Digital (MTD) and quarterly VAT return processes.The role also includes assisting with petty cash reconciliation, maintaining accurate filing systems, entering and updating business data using Microsoft Excel and Access, and preparing a variety of printed marketing and customer materials. From time to time, you will also provide administrative support to our field sales team, helping to ensure excellent customer service across the business.They are looking for someone who is organised, reliable and eager to learn. You should have good attention to detail, strong communication skills and a positive attitude towards developing new skills. A basic understanding of Microsoft Office, particularly Excel, would be beneficial, although full training will be provided.This apprenticeship offers the opportunity to gain valuable business experience in a supportive environment while building the knowledge and confidence needed for a successful career in sales, administration and finance.Training:Level 2 Finance AssistantTraining Outcome:Successful completion of this apprenticeship, could lead to a permanent role as a Lead Administrator, with the opportunity to progress to AAT Level 3 qualifications and beyond. The skills and experience gained, will also provide a strong foundation for career progression within finance, business administration or accountancy, either at Opticron or within larger organisations.Employer Description:Opticron are seeking a motivated Sales, Administration & Finance Apprentice (18+) to join their team in Luton. Gain hands-on experience across sales, customer service, finance and business administration while studying for a recognised apprenticeship. Full training provided with excellent career development opportunities.Working Hours :Monday to Friday 9.30am to 4.30pm (2 x 15 minute paid breaks)
One day to be spent studying at collegeSkills: Ability to use initiative,IT skills,Number skills....Read more...
As part of your apprenticeship, you will gain hands-on experience working with customers and colleagues across the business, developing the skills and knowledge needed for a successful career in sales.
Job Duties:
Provide excellent customer service through a variety of communication channels
Support customers with product, service and account enquiries
Build positive relationships with customers and internal teams
Assist with sales administration and customer follow-up activities
Learn about our products, services and customer base
Help identify customer needs and opportunities to promote relevant solutions
Maintain accurate records and update business systems
Work across different teams to gain a broad understanding of the business
Ability to work well as part of a team
Basic IT skills, including Microsoft Office applications
Interest in developing a career in sales, customer service or business
Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Customer Service qualification which will help start your career and give you an insight into the businesses processes and procedures
Our training is all completed remotely via teams with a development coach who will be available for support, and will arrange weekly/fortnightly meetings with you
Off-the-job training will follow the time allocations outlined in the occupational standard which is included in your weekly working hours
Training Outcome:The opportunity for further development, and a full-time role if successful.Employer Description:ASSA ABLOY Group - Where our story began
Our organisation was formed in 1994 through the merger of ASSA in Sweden and Abloy in Finland - since then we have grown from a regional company into an international group with around 64,000 employees worldwide and annual sales close to £60 billion.
Global leaders in access solutions
Every day, we help millions of people move through a safer, more open world with ease. If you’ve ever walked through an automatic door, stayed in a hotel, or gone through passport control, you’ve probably used one of our products or services. From reliable home security to cutting-edge biometric technology for businesses, governments, airports, hospitals, schools and more, we touch every part of every day.
We offer a complete range of access solutions making people feel safe and secure in simple and convenient ways.
Opening Solutions UK & Ireland
We are the leading supplier of safety and security access solutions across a range of markets in the UK and Ireland.
Our vision is to be the most innovative supplier of total door opening solutions that deliver safe and convenient security solutions and add real value to customers... and we can’t achieve this without our greatest asset... our peopleWorking Hours :The weekly working pattern is dependent upon which team you will be working in. You will work 37.5 hours per week, Monday to Friday. Working hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,A positive attitude,Confidence speaking to others,Willingness to learn,Strong interpersonal skills....Read more...
JOB DESCRIPTION
Job Title: Sales and Inventory Analyst
Location: Vernon Hills, IL
Department: Sales/Inventory Analysis
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry. We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
Summary:
As part of our Supply Chain team, the Inventory Analyst will ensure proper inventory levels at each of our 5 distribution centers to maximize customer service levels while minimizing inventory investment. This is part of a broader Supply and Demand team that work closely to ensure Rust-Oleum product is running as efficiently as possible.
Responsibilities:
Analyze current inventory levels at distribution centers and plants, identify deficiencies and inefficiencies, and make corrections (Stock Transport Orders (STO)).
Review production schedules, open purchase orders, and process orders to determine actions to take to improve service and balance inventory.
Maintain inventory at distribution centers to maximize service level and achieve a 98.6% Customer Service Level.
Communicate with distribution centers and plants to ensure shipments are leaving, arriving, and being unloaded in a timely manner.
Review open STOs to ensure that they are not past due.
Create reports as necessary to track STOs, measure in-transit times, and any other metrics that are currently in place.
Determine if shipments should move via Rail or Over the Road to maintain service while reducing transportation costs.
Qualifications:
Bachelor's degree in Business, Economics, Statistics, Supply Chain, or a related field.
2+ years of experience in Supply Chain planning, logistics or a related role.
Experience working in an ERP system, preferably SAP as well as Microsoft Office (e.g. Excel, PowerPoint, etc.)
Data gathering and quantitative and qualitative data analysis, including business process metrics and measures linking to business KPIs.
Commercially aware with solid understanding of key dependencies from manufacturing to the end consumer.
Well-organized and high level of attention to detail.
Communication skills to convey items that may cause a major impact on customer service.
Salary Target Range: $60,000 - $70,000, bonus eligible
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers 9 paid holidays and two floating holiday per year. You are also eligible to earn three weeks of vacation on an annualized basis.
Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online!....Read more...
Bodyshop Manager / General Manager
Ref - 325070
Our client, a large busy Bodyshop/Accident Repair Centre in the York area currently looking for an experienced manager to run their highly successful site.
You be responsible for the day-to-day delivery of excellent customer service and site profitability by motivating, supporting and managing their team to deliver a quality repair - on time, every time.
Roles and Responsibilities for the Bodyshop Manager role:
- Manage activities of the production/workshop operations to ensure efficient work scheduling
- Implement/manage work processes to ensure quality/service levels meet or exceed expectations
- Hold daily production meetings to ensure work completion targets with team leaders, parts and reception staff
- Confirming quotes
- Identify training and development needs and (subject to approval) implement required training and/or coaching
- Quality Control checks before returning to the customer
Skills and experience required as a Bodyshop Manager:
- Previous experience in a similar role is required for this position
- A team player approach is essential
- A strong leader, who will lead their team to produce a result in terms of customer service, efficiency, and profit
- You will have a clear understanding of modern repair processes and techniques, also an eye for driving sales opportunities combined with strong interpersonal skills
Benefits
- Salary Circa £65,000 plus bonus OTE £90k plus
- Excellent bonus opportunity
- Monday to Friday
- 25 days holiday plus bank holidays
- Pension
- Employee assistance programme for you and your family
- Health and wellbeing apps
- Cycle scheme
- Gym discounts
- Retail and restaurant discount and cashback
- Discount insurance
- Permanent Vacancy
If you want to hear more about the Bodyshop Manager role, please send us your CV by clicking apply now or by contacting Richard on 07590309374 / richard@holtrecruitment.com to discuss further.
....Read more...
This is your opportunity to work within a professional dental practice while studying for your Level 2 Customer Service Practitioner apprenticeship with Tempdent, alongside Dental Receptionist specific training. You’ll develop the skills needed to provide excellent patient service and support the smooth running of a busy dental practice.
Key duties may include:
Greeting patients and welcoming them into the practice
Managing appointment bookings and diary systems
Handling patient enquiries both in person and over the phone
Processing payments and maintaining accurate patient records
Supporting the dental team with administrative tasks
Ensuring a positive patient experience from arrival to departure
Maintaining confidentiality and professionalism at all times
Training:Provided by Tempdent:
Level 2 Customer Service Practitioner Apprenticeship
Dental Receptionist specific training
Functional Skills (if applicable)
Flexible online delivery model
Induction and regular progress support
Training Outcome:Possibility of a full time role after the completion of the apprenticeship and progression within the practice.Employer Description:This welcoming dental practice supports apprentices with ongoing training and opportunities for professional development within dental administration and practice management.Working Hours :Between 7.45am - 6.15pm, Monday - Friday. Later finish on a Thursday (7.15pm). Rota for Saturdays, 9.00am - 1.00pm.Skills: Administrative Skills,Attention to Detail,Customer Care Skills,Initative,IT Skills,Non judgemental,Organisational Skills,Problem Solving Skills,Teamworking,Communication Skills,Professionalism,Telephone Skills,Time Management....Read more...
Key Responsibilities:
Accurately receipting rents on account
Daily payments to landlords
Safeguarding tenant deposits
Ensuring compliance obligations are met
Proactively managing accounts
Cultivating and enhancing client relationships
Essential Skills:
Exceptional written and verbal communication
Proficiency in Microsoft Office, especially Outlook and Excel
Meticulous attention to detail
Strong numerical aptitude
Outstanding customer service
What We Offer:
Supportive and friendly team environment
Open-door management policy
Comprehensive training
Assistance with relevant qualifications
Enhanced benefits package
Extra holiday days based on length of service
Opportunity for career growth in a rapidly expanding company
Training:Business Administrator Level 3.Training Outcome:To become a fully trained and qualified Client Accounts Administrator with The Letting Group.Employer Description:At The Letting Partnership, we're the backbone for letting agents across the UK, providing crucial support in client money protection. Our stellar reputation is built on exceptional customer service, dedication, and expertise. Over the past two years, our client base has tripled, and we're gearing up for even more growth.Working Hours :Monday - Friday, 09:00 - 17:30 (1-hour lunch) - appreciate we need to factor apprenticeship time in, which we are quite flexible with.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Enthusiastic,Willing to learn....Read more...
