You will be trained and developed to fulfil the following role:
To ensure the highest customer satisfaction through maximum performance of machinery
To install, service and maintain company products inline with the Gold Standard, at customer site as instructed by Service Co-Ordinator or SM
Ensure compliance with health and safety policy
To optimise machine and system performance at customer sites, reducing downtime and improving throughput, reliability, and efficiency. Adopting the Gold Standard principles
To diagnose performance-related issues, implement improvements, and provide technical insight to service, sales, and project teams
To act as a specialist resource focused on performance, measurement, continuous improvement, and customer value
Assist engineers in daily breakdowns and setups.
Maintain cleanliness in the workshop and surrounding areas
Parts and stock control
Weekly safety checks
Routine PM work
The job holder may be require to carry out addtional duties as required
This role may include site work in Cheadle.Training:
Engineering Maintenance Technican - Single Discipline
Weekly attendance at Riverside College, Widnes
Training Outcome:There may be opportunities to apply for permanent roles within the company if these arise during the Apprenticeship. Employer Description:The BOWE UK Limited is one of the world’s leading suppliers of smart automation for the entire internal added value chain and beyond. The Group’s strong brands are active in the fields of document and card processing, mail logistics as well as intralogistics, autonomous mobile robots and software.Working Hours :Monday to Friday, 7.00am - 3.00pm or 8.00am - 4.00pm.Skills: Communication skills,Attention to detail,Analytical skills,Team working,Proactive,Customer focused,Eager to learn,Good timekeeping....Read more...
This is a great opportunity for someone starting their career who wants to learn, grow, and gain real-world business experience while completing a nationally recognised apprenticeship.
What you’ll be doing:
Learning how to speak with business owners and decision-makers to spot new opportunities and build confidence on the phone.
Studying towards a Level 2 Customer Service Practitioner apprenticeship with Lifetime Training, supported alongside your role.
Helping to arrange and manage sales meetings, where you’ll review a business’s current communications and introduce them to our software.
Delivering friendly, professional customer service and supporting ongoing account relationships.
Responding to customer enquiries in a helpful and timely way.
Learning how to use and manage CRM systems to keep information organised and up to date.
What we’re looking for:
Someone who is motivated, eager to learn, and happy to get involved as part of a team (while also being comfortable working independently at times).
A positive attitude towards building skills in communication, customer service, and time management.
Willingness to develop confidence on the phone and work towards clear daily and weekly goals, with support and guidance from the team.
An organised approach, learning how to manage call-backs, follow-ups, emails, and admin tasks effectively.
An interest in understanding the best times to contact customers and how to balance calls with other tasks during the day.
What success looks like in this role:
With training and support, you’ll work towards booking an average of 2 meetings per day (10 per week).
You’ll gradually build up to making around 90 calls per day, developing confidence and resilience as you go.
You’ll demonstrate strong customer service skills, good organisation, and a willingness to learn from feedback.
Training Outcome:Ongoing training and development.Employer Description:ATOM IP was founded in 2016 as a VoIP and IT provider, We have now expanded into Saas software and have built and developed a new exciting product that helps businesses with productivity and efficiency,Working Hours :9.00am - 5.00pm, Monday-Thursday.
Friday, 9.00am - 3.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Team working....Read more...
Commercial Account Handler (Renewals)
Location: Lutterworth Salary: up to £40,000 (depending on experience) Hours: Monday–Friday, 9:00am–5:00pm Employment Type: Full-time
About the Role
We are seeking a dedicated Commercial Account Handler to join our growing team. In this office-based role, you will be responsible for managing a designated portfolio of commercial clients each month, ensuring smooth renewals and maintaining strong client relationships. Your focus will be on delivering exceptional customer service, retaining existing business, and strengthening the company’s reputation through professional, proactive communication. You will play a key part in supporting our continued success by safeguarding client satisfaction and contributing to team performance.
Key Responsibilities
Manage a monthly portfolio of commercial insurance renewals
Communicate with clients to understand their needs and expectations
Provide a high standard of customer service at every stage of the renewal process
Retain existing clients through proactive engagement and dependable service
Work collaboratively with the wider team to uphold and enhance the company’s reputation
Maintain accurate documentation and ensure compliance with internal procedures and market regulations
About You
Ideally, you will bring 1–2 years of commercial insurance experience, along with a strong passion for customer service and maintaining long-term client relationships. You’ll be organised, confident, and able to manage multiple client needs efficiently.
What We Offer
Competitive salary up to £40,000, depending on experience
Supportive office-based environment with a collaborative team
Opportunities to develop your expertise and advance your career
If you’re a motivated, customer-focused professional looking to take the next step in your commercial insurance career, we’d love to hear from you. Apply now to join a team that values expertise, teamwork, and exceptional service.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
Senior Field Service Engineer
Walthamstow
£45,000 – £50,000 Basic + Company Van+ Fuel Card + OEM Training + Flexibility + Monday - Friday role + Work-life balance + Local patch + Family-feel + Tight knit team + Job satisfaction + Appreciation + Low staff turnover + Package
Join a company as a Senior Field Service Engineer where you’ll be fully supported with on-the-job training and provided with all the tools needed to perform at your best. This is a varied, hands-on role with a hybrid split between field service and workshop work, working across a wide range of equipment while leading from the front and supporting junior engineers in high-end customer environments.
The company designs, installs, and maintains commercial coffee machines across hospitality, retail, and corporate sites. As a Senior Field Service Engineer, you’ll be trusted as the technical expert, remaining hands-on while benefiting from strong support from both engineering and management teams.
Your Role as Senior Field Service Engineer Will Include: *Lead Engineer role with a split between hands on and field service in the Walthamstow area * Installation, servicing, fault-finding, refurbs and repair of commercial coffee machines * Acting as technical support and mentor to junior / trainee engineers * Hands-on electro-mechanical engineering with plumbing and electrical elements
As a Senior Field Service Engineer You Will Need: * Strong electro-mechanical experience (COFFEE PREFFERED)* Leadership mindset – happy to support, guide, and lead others * Full UK driving licence * Customer-focused attitude and pride in quality workmanship
Please apply or contact Becka on 07458163046 for immediate consideration.
Keywords: Lead Engineer, Lead Field Service Engineer, Senior engineer , Senior field service engineer,Coffee Engineer, Coffee Machine Engineer, Catering Engineer, Field Service Engineer, Electro-Mechanical Engineer, Service Engineer, Maintenance Engineer, Electrical Engineer, Mechanical Engineer, Commercial Coffee Engineer, Vending Engineer, White Goods Engineer, London, East London, North East London, Walthamstow, Leyton, Leytonstone, Chingford, Woodford, South Woodford, Wanstead, Stratford, Hackney, Tottenham, Enfield, Ilford, Barking, Dagenham, Romford, Bow, Bethnal Green
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency.
Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit or are pending an application to obtain this right or permit should not apply as your details will not be processed. We will endeavour to respond to all applicants however due to the sheer volume of response, we can only guarantee that candidates who have been shortlisted will be contacted.....Read more...
Administrative support for the customer service team
Distribution customers job input
Distribution customers job pricing
Booking in of customer deliveries
Answering incoming calls to the business
Speaking to customers & partner depots on the telephone
Delivery/ETA checks
Processing of customer paperwork
Assisting with POD requests
Assisting with order quotations
Effective use of customer contact database
Develop skills required by customer services department
Training:
You will be studying a Level 3 Business Administrator Apprenticeship Standard over an 18-month period
This is a fully work-based programme - you will get allocated time to complete your apprenticeship work and also receive regular meetings with your training provider
Training Outcome:
Potential full-time position upon completion of the apprenticeship
Employer Description:Stiller is a long‑established, family‑run logistics firm offering warehousing, transport, and distribution solutions. We support businesses by storing products, managing stock, and delivering goods across the UK. Their core values centre on customer service, operational excellence, integrity, and safety.Working Hours :Monday - Friday 8.30am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Team working....Read more...
You will support the Revenues and Benefits team in delivering high-quality customer-focused services in relation to the processing applications for Discretionary Housing Payments (DHP), ensuring compliance with legislation, council policies and service standards.
With full training and support, your duties will include:
Processing all aspects of a Discretionary Housing Payment (DHP) claims, this will include calculating a customer’s entitlement to DHP’s
Provide excellent customer service via multiple access channels dealing with both internal and external customer enquiries via telephone, email, written correspondence and face-to-face contact
Assisting with the processing and distribution of documents using the Council’s document imaging systems
Using council computer systems accurately to process information in line with legislation, regulations and council policies
Maintaining high standards of accuracy, quality and productivity to meet service performance targets
Supporting colleagues and working effectively as part of a team
Seeking guidance on complex or contentious cases from supervisors or experienced colleagues
Keeping records of work completed and providing management information when required
Actively following the Council’s Customer Care, Equality, Health & Safety and Quality policies
Training:Customer Service Practitioner Level 2 Apprenticeship:
The apprenticeship training will be delivered in the workplace, as you will receive visits from a college assessor
The apprenticeship will also include a proportion of 20% Off The Job Training and a robust programme of Mandatory Apprentice Training provided by Sandwell Council to include Fire Awareness, Prevent, Safeguarding, Data Protection & Cyber Security and Equality & Diversity
If required, Functional Skills in English and maths will be completed prior to End-Point Assessment
Training Outcome:
This apprenticeship is a fixed term 12 month contract
The skills, knowledge and experience gained in this apprenticeship will allow you to gain future opportunities in the sector
Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :Monday- Friday, between the hours of 8.00am and 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Flexible attitude....Read more...
Assist the Account Management Team with daily administrative tasks, ensuring smooth operations.
Learn and support the day-to-day management of customer accounts.
Maintain and update customer records within our Zoho CRM system to ensure accurate data management.
Support the team in managing waste collection schedules, coordinating with suppliers and customers.
Prepare and distribute reports related to financial performance, environmental impact, service performance, and customer feedback.
Assist in invoice processing and resolving any billing discrepancies.
Work closely with vendors and customers to facilitate smooth booking and transaction processes.
Gain knowledge of compliance and legal factors related to waste management.
Provide general office support, including document preparation, filing, and scheduling meetings.
Training:An apprenticeship allows you to earn a wage, gain valuable work experience and industry-specific competence. You will be expected to work towards a Business Administration Level 3, with support from your employer and the Chesterfield College Group.Training Outcome:You will have opportunities for career progression within Flame UK upon successful completion of the apprenticeship.Employer Description:Flame UK is a leading waste and environmental services provider to businesses across the UK. Our focus is on delivering the best service in the industry through our frontline team and Account Managers, emphasizing communication, speed of response, and vast industry knowledge. We help businesses with demanding waste management needs and have ambitious growth plans, making this an exciting opportunity for a motivated apprentice to start their career with us.
Role Overview
This is an excellent opportunity for an enthusiastic and motivated individual to join our Account Management Team as a Business Administration Apprentice. The role is primarily focused on supporting our Account Management Team. The apprentice will gain hands-on experience in the day-to-day management of customer accounts, learning the processes and administration behind that, as well as compliance and legal factors around waste management.
They will work with a single team on a set portfolio of customers to deliver the highest standard of service to our customers and vendors. Additionally, they will create and populate reports ranging from financial to environmental and be involved in system processes, booking, and liaising with vendors and customers.
As an administration-focused business, the Business Administration Apprenticeship is an excellent fit for our team. Upon completion, the apprentice will be skilled enough for a role in customer service, account management, sales, finance, or operations. We are ready to take on an apprentice at any time.Working Hours :Monday – Friday 8:30am – 5:00pm (30 min unpaid lunch).Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Customer Service and Despatch CoordinatorSalary circa £27-30k depending upon experienceSteeton, BD208.30-5.00 Monday to Friday Our client is an award winning artisan bakery manufacturer, founded in 1899. They are looking for an experienced Despatch & Customer Service Coordinator to join their team. Your prime responsibility will be to service and engage with key accounts. You will take full responsibility and ownership for driving these accounts ensuring they meet the requirements of the business and deliver added revenue. The PositionOur client is looking for a methodical, bright individual who has a keen eye for detail and who can take responsibility for the order processing and despatching of goods for the manufacturing plant.You will play a key role in the achievement of right first-time shipment performance.Role responsibility but not limited to:-
Processing customer ordersSending out order confirmationsDispatching ordersBooking in orders from customersArranging transportProcessing delivery notesDealing with customer queries as they ariseAnswering telephones and dealing with queriesLiaise with all relevant departments where necessary
Ideal attributes
Professional telephone mannerExcellent time management and able to prioritise workload efficiently and effectivelyExcellent computer skills including word and excelMethodical and able to communicate at all levelsYou will have excellent analytical, communication and decision-making skills as well as a strong ability to plan and organise
This Customer Service and Despatch Administrator role would ideally suit an individual who has previous experience within a manufacturing business. If you feel that you have the relevant skills and experience, then please send your cv by return.NO AGENCIES This role has previously been advertised. please do not apply again as your details have already been considered INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Accounts Administrator required to join an established customer services team at my precision manufacturing client who supply aerospace and other large engineering customers.
The ideal candidate will be an experienced Account Coordinator with experience to processing customer account orders.
Requirements
Customer service support experience in the manufacturing industry.
MS Office Suite fluency of Excel and PowerPoint
Good English and Maths.
SAP knowledge desirable.
Responsibilities
Customer account management.
Ownership of customer issues and resolution.
Orders processing.....Read more...
Managing client accounts
Maximising sales opportunities
Achieving monthly revenue and KPI target
Turning opportunities into new customers
Administering contracts to clients and completing for our supplier partners
Generating leads and referrals
Training:
Training will be remote via online and happen in the office
Training Outcome:
Working for a small expanding business you have the opportunity to become a key member of the team and grow with the company
Your pay and reward package will be reflected in the reward package given
Employer Description:At Business Energy Direct we take pride in the service that we provide our clients. We have received numerous awards from the world’s largest quick service restaurant including “European Service Provider Of The Year” and “UK Award For Outstanding Customer Service”. This reflects our company ethos and can do attitude. We have an increasing portfolio of international brands wanting to work with us, to benefit from the services that their competitors already are.Working Hours :Monday - Thursday, 9.00am - 5.30pm and Friday, 9.00am - 4.30pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Based within our Customer Support Centre in Central Manchester, our Apprentice Customer Experience Advisor will learn all areas of customer support to master the full customer experience. If you are passionate about creating phenomenal customer experiences, this is the apprenticeship for you.
What You’ll Be Up To:
You will be working within our Business to Business (B2B) customer enquiries team where they support our customers. In this role you will be responsible for being the initial face of our business by answering inbound calls from our customers
You will also be working in our B2B complaints team. In this role you will be responsible for managing and resolving customer issues, ensuring high satisfaction levels through effective communication and problem-solving skills while maintaining positive client relationships
You’ll ensure that all enquiries are handled efficiently and with a customer first approach. You’ll work alongside a number of customer service departments to resolve any queries and to ensure our customers receive the very best service from Johnson Controls
Working within a team of experts you will be provided with on-going training and fantastic career progression opportunities, you will become a product and brand expert enabling you to forge a lasting and rewarding future, with a market-leading brand in a secure and expanding marketplace
Promoting the brand to all existing and potential customers and providing accurate information on product, policies, and procedures
Updating our Customer Relationship Management systems to ensure we retain accurate and timely information needed to resolve queries quickly
Supporting customers through periods of dissatisfaction, offering high effective problem-solving skills needed to de-escalate and resolve dissatisfaction
Liaising with customers who are raising a complaint or wanting to cancel their contract via a variety of communication methods to resolve the customers issues and retain their business
Feeding back outcomes to ensure that pro-active steps are taken to improve the customer journey
Training:As an apprentice in our programme, you'll enrol on the Advanced Level 3 Customer Service Apprenticeship qualification.
This is a 2 year apprenticeship and the college course will be delivered on day release, remotely. Training Outcome:
There is the opportunity to progress on to higher or degree apprenticeships and gain further qualifications in the future to support your ongoing career development within the organisation
Employer Description:Johnson Controls is a global leader in technology and industry, serving customers in over 150 countries. Our mission is to create intelligent buildings, efficient energy solutions, and integrated infrastructure. We welcome individuals with a passion for engineering to join us in shaping a better tomorrow through our diverse range of projects and opportunities.Working Hours :Monday- Friday, 8.30am- 5.00pm, or as per business needs.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Future Focused,Purpose Led,Customer Driven,Integrity....Read more...
To provide general office and customer service support including filing and photocopying and archiving of records
Paying, receiving and processing payments via computerised systems and the raising of debtor accounts under the direction of the Parking Case Officers Manager, Admin Support Officer
Receiving and processing related correspondence and applications
Dealing with related enquiries over the telephone or face to face in reception
Assist with ticket reconciliation's under the direction of Parking Enforcement Officers, Supervisors or Managers
Prepare and process applications for road closures under the direction of a Parking case Officer
Liaise with managers, other office staff, the public and other outside agencies as necessary under the guidance of the Parking and Operations Manager, Parking Case Officer, Section 106 and Play Officer and Cleaning Supervisor
To assist with the preparation of all team meetings within the Parking and Public Realm service including recording minutes, maintaining records of all meetings internally and with outside agencies and the general public
Provide support to the Parking and Operations Manager and Admin Support Officer
You will be expected to attend and record your entitlement of 20% off-the-job training that is provided either by the organisation or the training provider for the purpose of achieving the knowledge, skills and behaviours of the apprenticeship standard relating to this post
To assist with pitch bookings, record keeping, and staff time sheets
Any other duties requested
Training:
Customer Service Practitioner Apprenticeship Standard qualification at Level 2
The Customer Service Practitioner Apprenticeship Standard at Level 2 combines the knowledge, skills and behaviours required of the standard and includes functional skills in maths and English, if required
Delivery will be in the workplace with an assessor or coach through a combination of assessment, coaching, training and mentoring
The minimum duration on the apprenticeship is 12 months, with an additional 3 month for an externally assessed end point assessment
A total of 15 months plus functional skills, if required
Prior learning and experience will also be taken into consideration
Further information on the standard can be viewed here:
https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1 Training Outcome:
Upon completion there may be an opportunity to apply for further apprenticeship positions within the authority
There will also be opportunities to apply for vacancies within the local authority
This qualification will ensure you gain a good understanding and experience within an office environment which will open many opportunities either within the local authority or with an external employer
Employer Description:Tendring District Council is the local authority covering the area, which includes the towns of Clacton, Harwich, Manningtree, Frinton, Walton and Brightlingsea.
It is responsible for a range of services, including waste collection, housing and homelessness, planning, economic growth, leisure, a theatre, and much more.Working Hours :The post holder will be required to work office hours, Monday to Thursday, 8.45am - 5.15pm and Friday, 8.45am - 4.45pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Field Service Engineer – Premium Automotive Equipment
Typical Earnings: Around £37,000 (base + bonus) – with potential to earn more
Benefits Include: Fully equipped company van, Pension & healthcare, Tax-free lunch allowance (~£1,160/year), Monday to Friday – no weekends, Premium product training and ongoing support
4 days per week in the field, one office day per week (this can be home office based)
Location: Field-based across Southern England. Ideal home locations include:
Oxfordshire, Buckinghamshire, Berkshire, Gloucestershire, Essex, Kent, and surrounding areas (e.g. Milton Keynes, Oxford, Banbury, Reading, Swindon, Chelmsford, Maidstone, Bristol, High Wycombe, Basingstoke)
Why This Role Could Be Perfect for You
Work hands-on with premium automotive equipment, applying your mechanical, electrical, or hydraulic skills in real-world settings
Join a market-leading brand with a reputation for quality, innovation, and excellent customer service
Enjoy variety and independence — every day is different, with travel across the region and occasional overnight stays
Receive top-class training and support to help you transition confidently into the automotive sector
Be part of a company culture that values professionalism, pride in workmanship, and mutual support
This is a great fit for a field-based engineer who enjoys solving problems on site, working independently, and making a visible impact.
The Role
Service, calibrate, and maintain automotive equipment at customer sites
Install new equipment and deliver start-up training
Support the Technical Sales team with product demonstrations
Complete admin tasks and update the CRM system
Spot opportunities to grow service, training, and repair business
Who We’re Looking For
Strong mechanical, electrical, or hydraulic engineering background
Field service experience preferred (but not essential if you have transferable skills)
Health & safety aware, with a customer-first mindset
Full UK driving licence and willingness to travel daily with some overnight stays
No automotive experience? No problem. We welcome candidates from construction equipment, agricultural machinery, off-highway, marine, commercial vehicle, or capital equipment sectors.
If you’ve got field service experience and a desire to learn, we’ll give you the tools and training to succeed.
Personal Attributes
Self-motivated and organised
Able to manage your own time and workload
Strong problem-solving skills and attention to detail
Professional, customer-focused, and proud of your work
Register Your Interest
If this sounds like your kind of role, we’d love to hear from you.
Send your CV to Kayleigh Bradley, Senior Recruiter at Glen Callum Associates Ltd, or call Kayleigh for a confidential chat on 07908 893621.
Job Reference: 4288KBC – Field Service Engineer
Glen Callum Associates specialises in automotive recruitment, connecting exceptional talent with leading organisations worldwide.
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know—we’re here to support you.
Applicants must be eligible to work in the UK. We are unable to offer sponsorship.....Read more...
Field Service Engineer – Premium Automotive Equipment
Typical Earnings: Around £37,000 (base + bonus) – with potential to earn more
Benefits Include: Fully equipped company van, Pension & healthcare, Tax-free lunch allowance (~£1,160/year), Monday to Friday – no weekends, Premium product training and ongoing support
4 days per week in the field, one office day per week (this can be home office based)
Location: Field-based across Northern England and Scotland. Ideal home locations include:
York, Leeds, Sheffield, Bradford, Kingston upon Hull, Wakefield, Ripon, Doncaster, Harrogate
Why This Role Could Be Perfect for You
Work hands-on with premium automotive equipment, applying your mechanical, electrical, or hydraulic skills in real-world settings
Join a market-leading brand with a reputation for quality, innovation, and excellent customer service
Enjoy variety and independence — every day is different, with travel across the region and occasional overnight stays
Receive top-class training and support to help you transition confidently into the automotive sector
Be part of a company culture that values professionalism, pride in workmanship, and mutual support
This is a great fit for a field-based engineer who enjoys solving problems on site, working independently, and making a visible impact.
The Role
Service, calibrate, and maintain automotive equipment at customer sites
Install new equipment and deliver start-up training
Support the Technical Sales team with product demonstrations
Complete admin tasks and update the CRM system
Spot opportunities to grow service, training, and repair business
Who We’re Looking For
Strong mechanical, electrical, or hydraulic engineering background
Field service experience preferred (but not essential if you have transferable skills)
Health & safety aware, with a customer-first mindset
Full UK driving licence and willingness to travel daily with some overnight stays
No automotive experience? No problem. We welcome candidates from construction equipment, agricultural machinery, off-highway, marine, commercial vehicle, or capital equipment sectors.
If you’ve got field service experience and a desire to learn, we’ll give you the tools and training to succeed.
Personal Attributes
Self-motivated and organised
Able to manage your own time and workload
Strong problem-solving skills and attention to detail
Professional, customer-focused, and proud of your work
Register Your Interest
If this sounds like your kind of role, we’d love to hear from you.
Send your CV to Kayleigh Bradley, Senior Recruiter at Glen Callum Associates Ltd, or call Kayleigh for a confidential chat on 07908 893621.
Job Reference: 4317KB – Field Service Engineer - North
Glen Callum Associates specialises in automotive recruitment, connecting exceptional talent with leading organisations worldwide.
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know—we’re here to support you.
Applicants must be eligible to work in the UK. We are unable to offer sponsorship.....Read more...
Senior Service Operations Strategy Manager
Barnsley – Office Based
Up to £60,000
The Opportunity:
You will lead senior managers and team leads, driving efficiency, consistency and performance across service delivery. The role focuses on how services are delivered, ensuring the operational model is scalable, auditable and capable of supporting future growth.
The Role:
Lead and develop senior operational managers and team leads across multiple operational functions.
Provide strategic leadership to the Head of Operations and Call Operations Manager, setting clear expectations, priorities and performance objectives at a senior level.
Enable and support operational leaders to set objectives for their teams.
Act as a coordinating leader across operational functions, ensuring alignment, consistency and clarity of direction.
Strengthen the operational leadership layer to support future growth and increased service complexity.
Lead the identification and closure of significant process gaps.
Design, implement and embed robust, scalable operational processes and frameworks to improve efficiency, quality and consistency.
The Person:
Proven experience leading service operations, service desk or customer support functions in a service-led organisation.
Strong people leadership with experience building and developing high-performing teams.
Hands-on knowledge of customer support platforms (e.g. Zendesk, Freshdesk, Jira Service Management) would be desirable.
Demonstrable experience improving operational processes and efficiency.
Highly organised, with the ability to manage multiple priorities effectively.
Strong communication and stakeholder management skills.
Experience leading change and embedding continuous improvement.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
Field Service Engineer Rainham £35,000 - £37,000 Basic + Door-to-Door Pay + Overtime (£45,000 OTE) + Company Van + Long-Term Progression + Great Culture Are you a hands-on Field Service Engineer looking for a role with long-term security and the opportunity to work for a market leader in the environmental services sector? Join a well-established company backed by significant investment and known for its commitment to staff development and safety. Enjoy the stability of a growing business with huge expansion plans, excellent training, and support from a close-knit and highly skilled team.If you have a background in mechanical or electrical engineering, particularly with pumps, waste water, or separators, this is the ideal opportunity to take your skills to the next level in a vital and varied role as a Field Service Engineer!Your Role As A Field Service Engineer Will Include:* Field-based service, maintenance and audits of industrial assets (separators, tanks, pumps, etc.) * Hands-on site work including inspecting manholes, control panels, filters, and probes * Electrical continuity testing, stripping out/installing control panels * Working within confined spaces and producing integrity reports * Complying with safety, regulatory and customer-specific requirements * Promoting safe practices and high standards across all customer sitesAs A Field Service Engineer You Will Have:* Mechanical or electrical engineering background (wastewater, utilities, ex-military welcome) * Hands-on problem-solving approach with a strong work ethic * Previous experience with pumping stations, separators, or water systems preferred * Full driving license and willingness to travel regionally * IT skills and the ability to use tablets/software on-siteApply now or call Billy on 07458163030 for immediate consideration! Keywords: Field Service Engineer, Mechanical Engineer, Electrical Engineer, Environmental Services Engineer, Pump Engineer, Wastewater Engineer, Utilities Maintenance, Industrial Service Technician, Site Engineer, PPM Engineer, This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency.Please visit our website to view other positions we are currently handling.Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.....Read more...
Field Service Engineer Taunton £35,000 - £37,000 Basic + Door-to-Door Pay + Overtime (£45,000 OTE) + Company Van + Long-Term Progression + Great Culture Are you a hands-on Field Service Engineer looking for a role with long-term security and the opportunity to work for a market leader in the environmental services sector? Join a well-established company backed by significant investment and known for its commitment to staff development and safety. Enjoy the stability of a growing business with huge expansion plans, excellent training, and support from a close-knit and highly skilled team.If you have a background in mechanical or electrical engineering, particularly with pumps, waste water, or separators, this is the ideal opportunity to take your skills to the next level in a vital and varied role as a Field Service Engineer!Your Role As A Field Service Engineer Will Include:* Field-based service, maintenance and audits of industrial assets (separators, tanks, pumps, etc.) * Hands-on site work including inspecting manholes, control panels, filters, and probes * Electrical continuity testing, stripping out/installing control panels * Working within confined spaces and producing integrity reports * Complying with safety, regulatory and customer-specific requirements * Promoting safe practices and high standards across all customer sitesAs A Field Service Engineer You Will Have:* Mechanical or electrical engineering background (wastewater, utilities, ex-military welcome) * Hands-on problem-solving approach with a strong work ethic * Previous experience with pumping stations, separators, or water systems preferred * Full driving license and willingness to travel regionally * IT skills and the ability to use tablets/software on-siteApply now or call Billy on 07458163030 for immediate consideration! Keywords: Field Service Engineer, Mechanical Engineer, Electrical Engineer, Environmental Services Engineer, Pump Engineer, Wastewater Engineer, Utilities Maintenance, Industrial Service Technician, Site Engineer, PPM Engineer, This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency.Please visit our website to view other positions we are currently handling.Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.....Read more...
Field Service Engineer Exeter £35,000 - £37,000 Basic + Door-to-Door Pay + Overtime (£45,000 OTE) + Company Van + Long-Term Progression + Great Culture Are you a hands-on Field Service Engineer looking for a role with long-term security and the opportunity to work for a market leader in the environmental services sector? Join a well-established company backed by significant investment and known for its commitment to staff development and safety. Enjoy the stability of a growing business with huge expansion plans, excellent training, and support from a close-knit and highly skilled team.If you have a background in mechanical or electrical engineering, particularly with pumps, waste water, or separators, this is the ideal opportunity to take your skills to the next level in a vital and varied role as a Field Service Engineer!Your Role As A Field Service Engineer Will Include:* Field-based service, maintenance and audits of industrial assets (separators, tanks, pumps, etc.) * Hands-on site work including inspecting manholes, control panels, filters, and probes * Electrical continuity testing, stripping out/installing control panels * Working within confined spaces and producing integrity reports * Complying with safety, regulatory and customer-specific requirements * Promoting safe practices and high standards across all customer sitesAs A Field Service Engineer You Will Have:* Mechanical or electrical engineering background (wastewater, utilities, ex-military welcome) * Hands-on problem-solving approach with a strong work ethic * Previous experience with pumping stations, separators, or water systems preferred * Full driving license and willingness to travel regionally * IT skills and the ability to use tablets/software on-siteApply now or call Billy on 07458163030 for immediate consideration! Keywords: Field Service Engineer, Mechanical Engineer, Electrical Engineer, Environmental Services Engineer, Pump Engineer, Wastewater Engineer, Utilities Maintenance, Industrial Service Technician, Site Engineer, PPM Engineer, This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency.Please visit our website to view other positions we are currently handling.Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.....Read more...
Are you organised, detail-oriented, and looking for a fresh opportunity within a busy Fleet Department?Our client is an established provider of gas, electrical, commercial and home services throughout London and South of England. They pride themselves on providing exceptional service levels and they are seeking a Fleet Administrator for their offices located in Cheam.Your main responsibility will be to support the Fleet team in all aspects of systems and scheduling process.Key responsibilities include:
General vehicle breakdown and service administrationBooking routine maintenance and breakdown appointments in response to engineers' communicationsMonitoring and advance booking for servicing and MOTsControl and monitoring of temporary or relief vehicles
This role would suit someone who has worked in a similar industry and is seeking a new challenge or someone who has excellent customer service experience and is seeking a change.Essential skills required:
Previous experience within a service delivery role would be an advantageA full, clean driving licence is essentialExcellent communication and organisation skillsFirst rate customer service skillsGood IT skillsSelf-motivated with the ability to use own initiativeThe ability to multi-task and work under pressurePositive with an enthusiastic, can-do attitude to work
Job Details:
Fleet AdministratorCheam, Surrey£27,976 per annumFull Time - 40 hours per week, Monday to Friday Benefits include 28 days holiday (including bank holidays) increasing with service, a company pension scheme, London living wage, mental health awareness/resources, employee assistance scheme and full training
If you have the right skills and experience for this role, we would like to hear from you.Due to large volumes of applications, we cannot always contact all applicants. If you do not hear from us within 10 days of your application, please assume that you have been unsuccessful on this occasion.....Read more...
Answer the telephone - dealing with customers, enquiries, transferring calls and taking messages
Incoming and outgoing post
Process Service job sheets through Sage200
Process Service sales invoicing
Complete Service works orders
Chase customer order numbers
Arrange carriage and produce documentation for the return of goods to customers
Credit control activities including emailing copy invoices to customers and emailing monthly statements
New customer accounts and customer credit checks
Post bank transactions
Monitoring the service mailbox and responding to queries
Provide support and cover to the Sales Administration team assisting with processing orders through to invoicing on Sage200
Training:
Business Administrator Level 3 Standard
Functional Skills Level 2 in maths & English (if required)
Four days in the work place and one day at Bolton College
Training Outcome:
Potential for F/T employment
Employer Description:Founded in 1991, Minicam specialise in the design, manufacture and distribution of pipeline inspection systems both in the UK and internationally. In 2021 we acquired Dancutter, a Danish manufacture of robotic cutting equipment, to form the Minicam Group with the aim of becoming the leading provider of wastewater pipeline inspection and maintenance solutions.
Our inspection systems are assembled, tested, and distributed from our purpose built modern facilities in Salford, near Manchester in the UK, with a satellite site in Austria producing machined components.
The Minicam Group is an operating company of Halma Plc, a FTSE50 group of companies which specialise in safety, healthcare and environmental products and technologies.Working Hours :Between:
Monday: 8:00am to 4:30pm
Tuesday: 8:00am to 4:30pm
Wednesday: 8:00am to 4:30pm
Thursday: 8:00am to 4:30pm
Friday: 8:00am to 3:15pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Patience,Motivated,Eager to learn,Positive....Read more...
Answer the telephone - dealing with customers, enquiries, transferring calls and taking messages
Incoming and outgoing post
Process Service job sheets through Sage200
Process Service sales invoicing
Complete Service works orders
Chase customer order numbers
Arrange carriage and produce documentation for the return of goods to customers
Credit control activities including emailing copy invoices to customers and emailing monthly statements
New customer accounts and customer credit checks
Post bank transactions
Monitoring the service mailbox and responding to queries
Provide support and cover to the Sales Administration team assisting with processing orders through to invoicing on Sage200
Training:Your apprenticeship is spent working and delivered in the work place.
You’ll learn on the job by getting hands-on experience and be allocated a dedicated work place Assessor who will come out to visit you at regular intervals.Training Outcome:
Potential for F/T employment
Employer Description:Founded in 1991, Minicam specialise in the design, manufacture and distribution of pipeline inspection systems both in the UK and internationally. In 2021 we acquired Dancutter, a Danish manufacture of robotic cutting equipment, to form the Minicam Group with the aim of becoming the leading provider of wastewater pipeline inspection and maintenance solutions. Our inspection systems are assembled, tested, and distributed from our purpose built modern facilities in Salford, near Manchester in the UK, with a satellite site in Austria producing machined components. The Minicam Group is an operating company of Halma Plc, a FTSE50 group of companies which specialise in safety, healthcare and environmental products and technologies.Working Hours :Monday: 8:00am to 4:30pm. Tuesday: 8:00am to 4:30pm. Wednesday: 8:00am to 4:30pm. Thursday: 8:00am to 4:30pm. Friday: 8:00am to 3:15pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Patience,Motivated,Eager to learn....Read more...
This role supports the delivery of high‑quality hospitality services within a busy corporate environment. As a Hospitality Assistant, you will work as part of a friendly and supportive team, serving customers, assisting with events, and ensuring all areas remain clean, safe and well‑organised. You will be involved in basic food preparation, customer service and general cleaning tasks across both front‑ and back‑of‑house areas. This role is 30 hours per week, Monday to Friday. Flexibility is essential, as start and finish times may vary depending on business needs. Shifts may occasionally start earlier or run longer, so the successful candidate must be adaptable and comfortable working flexibly when required.
Duties include:
Delivering hospitality services around the site and clearing away after events
Serving customers and providing excellent customer service at all times
Stocking up and putting away deliveries
Carrying out general cleaning in preparation and service areas
Supporting mobile bar set‑ups and service
Following food hygiene, health and safety and company procedures
Working as part of a team to ensure smooth daily operations
Training:Food and Beverage Team Member Level 2.Training Outcome:While progression is not guaranteed, Aramark regularly develops team members who show commitment and strong performance. The apprenticeship will give you solid, transferable hospitality skills that can support future roles within Aramark or elsewhere in the industry. Depending on business needs, there may be opportunities to progress into roles such as Hospitality Assistant, Catering Assistant, Team Leader or Supervisor. The Level 2 qualification also provides a natural pathway into further training such as the Hospitality Supervisor Level 3 apprenticeship or other specialist hospitality qualifications.Employer Description:Aramark are a leading food service partner working with organisations across a range of market sectors in the UK. We know that great food is important to everybody and at Aramark their teams share a passion for hospitality, delivering great things for our people, partners and communities.Working Hours :Monday to Friday. Flexibility is essential, as start and finish times may vary depending on business needs. Shifts may occasionally start earlier or run longer, so the successful candidate must be adaptable and comfortable working flexibly. Exact shifts TBCSkills: Customer care skills,Team working,Fast paced,Driven by new challenges....Read more...
Lead Engineer
Tottenham
£37,000 – £43,000 Basic + Company Van+ Fuel Card + OEM Training + Flexibility + Monday - Friday role + Work-life balance + Local patch + Family-feel + Tight knit team + Job satisfaction + Package
Join a company as a Lead Field Service Engineer where you’ll be fully supported with on-the-job training and provided with all the tools needed to perform at your best. This is a varied, hands-on role with a hybrid split between field service and workshop work, working across a wide range of equipment while leading from the front and supporting junior engineers in high-end customer environments.
The company designs, installs, and maintains commercial coffee machines across hospitality, retail, and corporate sites. As a Lead Field Service Engineer, you’ll be trusted as the technical expert, remaining hands-on while benefiting from strong support from both engineering and management teams.
Your Role as Lead Field Service Engineer Will Include: * Lead Engineer role with a split between hands on and field service in the Walthamstow area * Installation, servicing, fault-finding, refurbs and repair of commercial coffee machines * Acting as technical support and mentor to junior / trainee engineers * Hands-on electro-mechanical engineering with plumbing and electrical elements
As a Lead Field Service Engineer You Will Need: * Strong electro-mechanical experience (coffee, vending, catering, white goods, or similar equipment) * Leadership mindset – happy to support, guide, and lead others * Full UK driving licence * Customer-focused attitude and pride in quality workmanship
Please apply or contact Becka on 07458163046 for immediate consideration.
Keywords: Lead Engineer, Lead Field Service Engineer, Coffee Engineer, Coffee Machine Engineer, Catering Engineer, Field Service Engineer, Electro-Mechanical Engineer, Service Engineer, Maintenance Engineer, Electrical Engineer, Mechanical Engineer, Commercial Coffee Engineer, Vending Engineer, White Goods Engineer, London, East London, North East London, Walthamstow, Leyton, Leytonstone, Chingford, Woodford, South Woodford, Wanstead, Stratford, Hackney, Tottenham, Enfield, Ilford, Barking, Dagenham, Romford, Bow, Bethnal Green
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency.
Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit or are pending an application to obtain this right or permit should not apply as your details will not be processed.
We will endeavour to respond to all applicants however due to the sheer volume of response, we can only guarantee that candidates who have been shortlisted will be contacted.....Read more...
Performing basic service tasks & developing skills in the removal and reconditioning of components
Progressing to perform more complex service & repair tasks, both at the dealership & out in the field
Assisting qualified Technicians as needed
Reporting weekly to a mentor or Service Manager regarding ongoing activities and progression
Maintaining the condition of inventory, tools & equipment
Following all safety rules and regulations
Training:When successful you will be awarded the:
Level 2 Land-Based Service Engineer Apprenticeship Standard:
Functional Skills in maths & English (if required)
The training schedule has yet to be agreed, further details will be made available at a later date. Training Outcome:As a fully qualified John Deere Turf Technician, you will have access to further development opportunities within the company, extending your skills with additional training in areas such as compressed gas handling, welding, and, abrasive wheels, as well as going on to achieve LTA levels 3 and 4 (Master Technician) qualifications.Employer Description:Ask anyone about the biggest asset that exists within the Ripon Farm Services organisation and they will tell you it's our people. People with the right, 'make it happen' attitude are the reason why our company has the reputation of being at the forefront of excellence in customer service. It's reflected both in the certified and qualified professionals who have worked with us for many years and have become part of farming life in our region.
Working Hours :Monday to Friday, between the hours of 8.00am - 6.00pm.
Saturday's may be required during busy periods (Shifts TBC).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Performing basic service tasks & developing skills in the removal and reconditioning of components
Progressing to perform more complex service & repair tasks, both at the dealership & out in the field
Assisting qualified Technicians as needed
Reporting weekly to a mentor or Service Manager regarding ongoing activities and progression
Maintaining the condition of inventory, tools & equipment
Following all safety rules and regulations
Training:When successful you will be awarded the:
Level 2 Land-Based Service Engineer Apprenticeship Standard:
Functional Skills in maths & English (if required)
The training schedule has yet to be agreed, further details will be made available at a later date. Training Outcome:As a fully qualified John Deere Turf Technician, you will have access to further development opportunities within the company, extending your skills with additional training in areas such as compressed gas handling, welding, and, abrasive wheels, as well as going on to achieve LTA levels 3 and 4 (Master Technician) qualifications.Employer Description:Ask anyone about the biggest asset that exists within the Ripon Farm Services organisation and they will tell you it's our people. People with the right, 'make it happen' attitude are the reason why our company has the reputation of being at the forefront of excellence in customer service. It's reflected both in the certified and qualified professionals who have worked with us for many years and have become part of farming life in our region.
Working Hours :Monday to Friday, between the hours of 8.00am - 6.00pm.
Saturday's may be required during busy periods (Shifts TBC).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
