Bodyshop Advisor / Customer Service Advisor Role:
- Salary up to £36,000 per annum
- Permanent role
I am currently working with a highly efficient and well equipped Bodyshop who are now looking for an experienced Bodyshop Advisor to join their busy site in the Maidenhead area.
Key Responsibilities as a Bodyshop Advisor / Customer Service Advisor:
- You will be responsible for the meet and greet of customers, bookings, courtesy car diary control, and customer updates.
- Liaising with third party companies such as insurance and car hire companies.
- As the first point of contact for customers the role requires a motivated and enthusiastic individual with excellent communication skills.
As a Bodyshop Advisor / Customer Service Advisor you will:
- Must have worked / or currently working within a similar role within an accident repair centre or within the Motor Trade.
- These tasks require excellent organisational skills with an attention to detail and a quality focus.
- You must have similar experience as an administrator or customer service advisor within the motor trade ideally within an accident repair centre
If you are interested in finding out more get in contact by calling Piam Pishgoo on 01202 55291 / piam@holtautomotive.co.uk or send us your CV by Clicking Apply Now!
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An opportunity has arisen for a Senior Service Advisor to join a well-established vehicle dealership, specialising in the sales, servicing and maintenance of commercial vehicles.
As a Senior Service Advisor, you will lead the Service Advisor team while ensuring an efficient after-sales operation and delivering excellent customer experience.
This full-time, permanent role offers a salary up to £37,620 for 46.5 hours work week plus performance-related bonus of up to £1,720 per annum and benefits.
You will be responsible for:
* Overseeing the daily operation of the Service Reception.
* Providing a professional service to customers in person and over the telephone.
* Scheduling vehicle servicing, maintenance and repair appointments.
* Preparing and managing repair orders using the dealership management system.
* Completing vehicle check-in procedures and recording customer requirements.
* Keeping customers informed throughout the repair process.
* Obtaining approval for additional repair work where required.
* Coordinating vehicle collections, deliveries and handovers.
* Explaining completed work and advising customers on future maintenance requirements.
* Reviewing vehicle service histories and identifying maintenance and upselling opportunities.
What we are looking for:
* Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Aftersales Advisor, Customer Service Advisor or in a similar role.
* Prior experience working within automotive industry.
* Background in leading, coaching or supporting a team.
* Excellent customer service and communication skills.
* Strong organisational skills with excellent attention to detail.
* Good IT and administrative skills.
* Full UK driving licence.
Working Pattern:
* Monday to Friday, 8:00am - 6:00pm.
* 1 in 4 Saturdays: 7:00am - 1:00pm
Whats on offer:
* Competitive salary
* 22 days annual leave plus bank holidays
* Group Profit Share Scheme
* Company Sick Pay Scheme
* Death in Service benefit
* Cycle to Work Scheme
* Staff referral bonus (up to £1,000)
* Long service holiday rewards
* Birthday leave
* Seasonal staff gifts
* Employee Assistance Programme
* Employee discount scheme
* Electric Vehicle Salary Sacrifice Scheme
* Mercedes-Benz manufacturer training and ongoing professional development
This is a fantastic opportunity for a Senior Service Advisor to join a respected commercial vehicle business offering ongoing development and excellent employee benefits.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Deliver excellent customer service across telephone, email, webchat, social media and face-to-face channels, resolving enquiries at the first point of contact wherever possible and ensuring customers receive accurate advice and support.Support customers with a wide range of housing enquiries including repairs, rent, lettings, tenancy management, anti-social behaviour and general housing services, following policies, procedures and service standards.Provide administrative support across the Customer Hub, including arranging appointments, processing service requests, maintaining records and supporting neighbourhood, lettings and tenancy teams.Assist with property lettings and tenancy administration activities, including advertising properties, applicant checks, mutual exchanges, tenancy changes, garage lettings and preparing cases for officer review.Accurately maintain customer records, case notes and service requests across CRM and housing management systems, ensuring compliance with data quality standards and performance requirements.Support triage officers with tenancy, lettings and anti-social behaviour enquiries, helping to gather information, assess customer needs and ensure enquiries are directed or resolved appropriately under supervision.Respond to customer dissatisfaction positively and professionally, supporting early resolution, complaint prevention, accurate recording and continuous service improvement.Process customer payments, support repairs appointments, handle correspondence and undertake a variety of administrative tasks that contribute to efficient service delivery.Build positive relationships with customers, colleagues, contractors and partner agencies, communicating clearly and keeping customers informed throughout their journey with Ongo.Develop knowledge of housing services, tenancy law, lettings processes, safeguarding, complaints handling and regulatory requirements through on-the-job learning and apprenticeship training.Manage workload effectively, prioritising competing demands, meeting agreed timescales and contributing to individual, team and organisational performance objectives.Be aware of safeguarding vulnerable adults and children and report any concerns via Ongo’s Safeguarding policies and procedures.Training:You will train towards a housing and property management level 2 courseTraining Outcome:The apprenticeship will also provide exposure to triage and complaints support, helping you develop an understanding of how more complex customer enquiries, tenancy-related matters, anti-social behaviour reports, lettings queries, tenancy changes and customer dissatisfaction are managed in line with policies, procedures and service standards.Employer Description:At Ongo Homes, we offer quality, affordable homes for rent and sale in North Lincolnshire and neighboring areas.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty.
This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work.
Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include:
Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us
Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims
Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience
Promotion: Assisting with the sale of accessories and service plans
Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one-year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Audi is an exceptional brand fuelled by a passion to create the ultimate customer experience, which is why we are looking to invest in apprentices who can help us achieve our ambitious plans. There's never been a better time to join us, as we continue to enjoy massive success and unprecedented growth in the prestige car market. We are looking for the next generation of exceptional people to become part of our team and help us to delight our customers.Working Hours :Monday - Friday, 08:30 - 17:30.
Possibility of Saturday workings and/or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty.
This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work.
Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include:
Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us
Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims
Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience
Promotion: Assisting with the sale of accessories and service plans
Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one-year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Audi is an exceptional brand fuelled by a passion to create the ultimate customer experience, which is why we are looking to invest in apprentices who can help us achieve our ambitious plans. There's never been a better time to join us, as we continue to enjoy massive success and unprecedented growth in the prestige car market. We are looking for the next generation of exceptional people to become part of our team and help us to delight our customers.Working Hours :Monday - Friday, 08:30 - 17:30.
Possibility of Saturday workings and/or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty. This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work. Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include:
Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us.
Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims.
Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience.
Promotion: Assisting with the sale of accessories and service plans.
Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship. Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. On successful completion of the one-year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes. Employer Description:ŠKODA is driven by something different. What are you driven by? We are looking for ambitious, dynamic, and enthusiastic people to join our apprenticeship programme. If you are customer focused, forward thinking and want to learn, then we can give you the life and technical skills you need to be part of our teamWorking Hours :Monday- Friday. 0830- 1730.
Possibility of Saturday workings and/ or shifts.
Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Our food service is centred around creating a welcoming social dining experience within a creative and community focused environment.
The successful applicant will play an important role in ensuring that customers receive high-quality food, excellent service, and a memorable experience. In addition to kitchen and tearoom duties, the role will also provide opportunities to contribute ideas for menu development, support promotional activities through social media, and help strengthen customer engagement.
The position involves supporting the preparation, presentation, and delivery of our tearoom service, afternoon tea experiences, and crafternoon bookings. Working closely with colleagues, you will help maintain high standards across all aspects of food preparation, customer care, cleanliness, and operational efficiency.
Key Responsibilities:
The successful candidate will be involved in a variety of tasks and responsibilities, including:
Food Preparation and Kitchen Service: Assisting with the preparation, assembly, and presentation of food and drink for daily tearoom service, afternoon tea events, and special bookings. This includes following recipes, preparing ingredients, maintaining quality standards, and ensuring food is served efficiently and attractively
Customer Service and Hospitality: Providing a warm, friendly, and professional service to all customers
You will be expected to greet visitors, respond to enquiries, assist with customer requests, and help create a welcoming atmosphere that encourages repeat visits and positive customer experiences.
Stock Management and Administration: Supporting the monitoring of stock levels, recording inventory, rotating stock appropriately, and assisting with the ordering of ingredients and supplies. Accurate administration and attention to detail are important to ensure smooth daily operations
Food Hygiene and Housekeeping: Maintaining excellent standards of cleanliness and organisation throughout the kitchen and customer areas. This includes following food safety procedures, adhering to hygiene regulations, cleaning equipment and workspaces, and ensuring all areas remain safe and compliant
Menu and Recipe Development: Contributing ideas towards recipe creation, menu improvements, and seasonal food offerings. The role provides opportunities to participate in developing new products and enhancing the overall food and drink experience
Customer Engagement and Social Media Support: Assisting with promoting the business through social media platforms by helping create engaging content, showcasing food and events, and supporting marketing activities that encourage customer interaction and growth
Training:Production Chef Level 2.
12 Months (+3 for completion of end point assessments.)
Everything is demonstrated in the workplace.
Customer service is included, as this qualification requires you to serve as well as cook.Training Outcome:We are interested in finding the right candidate for our team long-term.Employer Description:A multi-award winning gallery, tearoom and creative space. Known for being a place for beautiful gifts, great tasting foo and memorable craft experiences. Our gallery showcases hand-crafted collection, while our tearoom services freshly prepared, seasonal own-recipe menus. Our team organises and hosts memorable experiences from creative workshops, our popular Crafternoons and our five-star Afternoon Teas, whether they’re for bridal parties, baby showers or birthdays – or simply solo visits to relax and create. Working Hours :21 Hours a week, 30 minute unpaid lunch break. Days and times to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Analytical skills,Team working,Creative,Initiative,Patience....Read more...
Field Service Engineer
Southampton
£30,000 - £45,000 + Overtime (OTE £55,000+) + Specialist Training + Company Vehicle + Career Progression + Excellent BenefitsAre you a Field Service Engineer looking to join a specialist machine tool company where you'll receive industry-leading training, work with premium CNC machinery, and significantly boost your earnings through overtime? This is a fantastic opportunity to join a well-established engineering business offering long-term stability, technical development, and the chance to become an expert within the CNC machine tool sector.You'll be responsible for installing, servicing and repairing a range of high-end CNC machine tools across customer sites throughout the South of England. Working within an experienced service team, you'll receive ongoing manufacturer training while enjoying autonomy, variety and excellent earning potential.
Your Role As a Field Service Engineer Will Include:
Installing, servicing and repairing CNC machine tools at customer sites
Carrying out planned preventative maintenance and breakdown repairs
Fault finding on electrical and mechanical systems
Commissioning new and used CNC machinery
Completing service reports and technical documentation
Building strong customer relationships and delivering excellent service
Attending manufacturer product training and technical meetings
Covering a regional patch across the South of England with occasional UK travel
As A Field Service Engineer You Will Have:
Experience as a Field Service Engineer, Service Engineer or Maintenance Engineer
Mechanical and electrical fault-finding skills
Experience working on CNC machine tools, machine tools or industrial machinery (advantageous)
Good customer-facing and communication skills
Full UK driving licence
Willingness to travel across a regional patch
Apply now or call Georgia for IMMEDIATE CONSIDERATION 07458163040....Read more...
Bodyshop Advisor / Customer Service Advisor:
- Up to £36,000 per annum
- 23 Days Holiday + Bank Holidays
- Permanent Role
- Mon to Fri 8am - 5:30pm
I am currently working with a highly efficient and well equipped Bodyshop who are now looking for an experienced Bodyshop Advisor to join their busy site in Leatherhead area.
Key Responsibilities as a Bodyshop Advisor / Customer Service Advisor:
- You will be responsible for the meet and greet of customers, bookings, courtesy car diary control, and customer updates.
- Liaising with third party companies such as insurance and car hire companies.
- As the first point of contact for customers the role requires a motivated and enthusiastic individual with excellent communication skills.
As a Bodyshop Advisor / Customer Service Advisor you will:
- Must have worked / or currently working within a similar role within an accident repair centre or within the Motor Trade.
- These tasks require excellent organisational skills with an attention to detail and a quality focus.
- You must have similar experience as an administrator or customer service advisor within the motor trade ideally within an accident repair centre
If you are interested in finding out more get in contact with Piam Pishgoo on piam@holtautomotive.co.uk / 01202 55291 or send us your CV by Clicking Apply Now!....Read more...
The Technical Service Representative supports assigned territories by delivering technical expertise, maintaining customer relationships, and ensuring consistent service performance. This role is responsible for managing customer-facing service activities, resolving product and process issues, and supporting operational and sales objectives within the regionApply for this ad Online!
Are you an experienced Plant Engineer looking for a field-based role where no two days are the same? We are looking for a skilled Mobile Plant Fitter / Field Service Engineer to join a growing service team covering the Preston area.
Working from home, you'll travel directly to customer sites carrying out servicing, maintenance and repairs on a wide range of construction plant machinery. You'll also occasionally work from the local depot, supporting workshop activities when required.
This is an excellent opportunity for an experienced engineer who enjoys working independently, solving technical problems, and delivering outstanding customer service.
The Role
As a Mobile Plant Fitter, your responsibilities will include:
- Diagnosing faults, servicing and repairing construction plant equipment at customer sites.
- Carrying out planned maintenance and inspections to manufacturer standards.
- Completing repairs efficiently while maintaining high levels of quality and safety.
- Using electronic diagnostic equipment to identify mechanical and electrical faults.
- Completing job sheets, service reports and timesheets accurately using a tablet or mobile device.
- Ordering parts and liaising with the parts department to minimise machine downtime.
- Working closely with the Service Supervisor to manage workloads and customer expectations.
- Carrying out workshop-based repairs when required.
- Ensuring all work complies with health and safety regulations and manufacturer specifications.
About You
We're looking for someone with:
- Experience repairing and maintaining construction plant machinery.
- A recognised qualification such as NVQ, City & Guilds or equivalent in Plant Maintenance or Heavy Vehicle Engineering.
- Strong knowledge of:
- Diesel engines
- Hydraulics
- Electrical systems
- Transmissions
- Electronic diagnostics and fault finding
- Excellent problem-solving skills and the ability to work independently.
- Strong customer service and communication skills.
- Good IT skills for completing digital paperwork.
- A full UK driving licence.
- Experience working on telehandlers or similar plant equipment would be advantageous but is not essential.
What\'s on Offer?
- Competitive basic salary
- Bonus scheme
- Plenty of overtime available
- Door-to-door pay
- Company van available for business and personal use
- Laptop, mobile phone and specialist tools provided
- Uniform and PPE supplied
- Annual salary reviews
- Structured manufacturer and technical training
- Career progression opportunities
- Generous annual leave allowance that increases with service
- Option to buy or sell additional annual leave
- Pension scheme
- Life assurance
- Health and wellbeing cashback scheme
- Employee Assistance Programme
- Retail and lifestyle discounts
- Employee referral bonus scheme
Apply Today
If you're an experienced Plant Engineer, Mobile Plant Fitter, Construction Equipment Engineer, Heavy Plant Engineer, Service Engineer or Field Service Engineer looking for your next opportunity, we'd love to hear from you.
Apply now to join a professional engineering team where you'll receive ongoing training, excellent earning potential and long-term career development.
peter@holtautomotive.co.uk
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Are you an experienced Plant Engineer looking for a field-based role where no two days are the same? We are looking for a skilled Mobile Plant Fitter / Field Service Engineer to join a growing service team covering Caithness & Sutherland.
Working from home, you'll travel directly to customer sites carrying out servicing, maintenance and repairs on a wide range of construction plant machinery. You'll also occasionally work from the local depot, supporting workshop activities when required.
This is an excellent opportunity for an experienced engineer who enjoys working independently, solving technical problems, and delivering outstanding customer service.
The Role
As a Mobile Plant Fitter, your responsibilities will include:
- Diagnosing faults, servicing and repairing construction plant equipment at customer sites.
- Carrying out planned maintenance and inspections to manufacturer standards.
- Completing repairs efficiently while maintaining high levels of quality and safety.
- Using electronic diagnostic equipment to identify mechanical and electrical faults.
- Completing job sheets, service reports and timesheets accurately using a tablet or mobile device.
- Ordering parts and liaising with the parts department to minimise machine downtime.
- Working closely with the Service Supervisor to manage workloads and customer expectations.
- Carrying out workshop-based repairs when required.
- Ensuring all work complies with health and safety regulations and manufacturer specifications.
About You
We're looking for someone with:
- Experience repairing and maintaining construction plant machinery.
- A recognised qualification such as NVQ, City & Guilds or equivalent in Plant Maintenance or Heavy Vehicle Engineering.
- Strong knowledge of:
- Diesel engines
- Hydraulics
- Electrical systems
- Transmissions
- Electronic diagnostics and fault finding
- Excellent problem-solving skills and the ability to work independently.
- Strong customer service and communication skills.
- Good IT skills for completing digital paperwork.
- A full UK driving licence.
- Experience working on telehandlers or similar plant equipment would be advantageous but is not essential.
What\'s on Offer?
- Competitive basic salary
- Bonus scheme
- Plenty of overtime available
- Door-to-door pay
- Company van available for business and personal use
- Laptop, mobile phone and specialist tools provided
- Uniform and PPE supplied
- Annual salary reviews
- Structured manufacturer and technical training
- Career progression opportunities
- Generous annual leave allowance that increases with service
- Option to buy or sell additional annual leave
- Pension scheme
- Life assurance
- Health and wellbeing cashback scheme
- Employee Assistance Programme
- Retail and lifestyle discounts
- Employee referral bonus scheme
Apply Today
If you're an experienced Plant Engineer, Mobile Plant Fitter, Construction Equipment Engineer, Heavy Plant Engineer, Service Engineer or Field Service Engineer looking for your next opportunity, we'd love to hear from you.
Apply now to join a professional engineering team where you'll receive ongoing training, excellent earning potential and long-term career development.
peter@holtautomotive.co.uk
....Read more...
Telecoms Provisioning Order Analyst
Order Management | Service Delivery
UK wide – work from home – full remote working
@mecscomms is recruiting for a contract Telecoms Provisioning Order Analyst. The role will be based working from home for a global telecoms carrier & network provider, This vacancy is for a 24 month rolling contract assignment. We are looking for someone who possesses change management, order management, provisioning, enablement or telecoms service delivery project coordination experience, within a tech, telecoms, carrier, ISP or similar IT technology environment.
Position: Order Analyst, Order Creation, Provisioning Coordinator, Change Request Administrator, Service Delivery
Location: UK wide– work from home – fully remote working
Hours: Monday – Friday (09.00 - 17.30)
Start date: ASAP
Duration: 24 months+ temporary contract
Gross Rate: £17.50 per hour, gross umbrella pay rate, inside IR35
Security Clearance: Individuals must consent & be eligible to achieve BPSS (Basic Check) & SC level Security Clearance checks.
Environment: Global IT, Technology, Cloud, Infrastructure, Telco, Telecom, Carrier, Internet, ISP, Service Provider, Operator, BT Openreach, BT ECO, Provisioning Administrator, Co-ordinator, Data Entry, Office Support, Order Management Executive, Co-ordinator, Project Assistant, Administration, Admin Clerk, Administrative Officer, KPI, SLA, Tracking, Reporting, 3rd Party Supplier, Relationship Management, WAN, Voice, Data, Connectivity, PSTN, Cisco, ADSL, Ethernet, Leased Lines, IP Networking, IT, Computer Literate, Excel, Microsoft Office, ITIL, Agile, Temp, Temporary, Contract.
Key Activity:
• Customer relationship coordination
• Service delivery management
• Network project coordination
• Resource scheduling
• Order management & provisioning administration
• Change control management
• Customer order management & enablement
• Provisioning process administration
• Dealing with OLOs and external supplier delivery teams
• Documentation & reporting
Overview:
A 24 month rolling temporary contract position has become available for an experienced order analyst, provisioning coordinator, order manager, sales support or project administrator to join an international telecoms service provider. The role will help deliver the best possible service experience for global enterprise customers. This will be achieved by supporting the order delivery cycle, working as a service delivery coordinator, provisioning administrator & project coordinator.
The order & provisioning analyst will be responsible for acknowledging & validating customer requests, raising orders through the customer order provisioning system and coordinating customer communication throughout the delivery process. You will send acknowledgement & acceptance emails for order requests, generate tracking references & provide updates to the customer & internal business partners on status & progress.
You will provide a daily order tracker for all Data & Voice teams, so that engineering resource can be effectively scheduled in advance of the order & ensuring effective communication to the supporting delivery agencies.
Responsibilities:
• Dedicated management of the order queue across all Data & Voice teams
• Coordinating between delivery teams to schedule orders & change requests
• Scheduling resources to ensure the timely delivery of customer orders
• Ensuring that partners have received confirmation of resource within SLAs
• Raising customer orders on the provisioning order management system
• Service delivery – progressing orders through the delivery process
• Utilising Vodafone, BT & Openreach workflow systems
• Understanding order management processes and dealing with OLOs and external delivery teams
• Order management and analysis
• Communicating updates & progress reports with customers
• Coordination between delivery teams to schedule works
• Supporting the delivery & completion of departmental quality assurance targets
• Supporting the IP Data Provisioning Managers in resource & order planning
• Provide administrative support to engineering teams in the provision of voice & data products including ADSL, Ethernet, Leased Lines, WLR, Managed Services & IPVPN, WAN, MPLS etc.
• Coordination, prioritisation & management of all received critical issues
• Queue management for all Data & Voice teams across multiple systems
• Generate work in progress reports
• Provide service delivery management input for customer review meetings
• Working in an Agile environment
Candidate Profile:
The ideal candidate will have had previous experience of change management, order management, provisioning, enablement, administration or service delivery project coordination experience, within a tech, telecoms, carrier, ISP or similar IT technology environment. Your experience, skills & attributes are likely to include some or all of the following:
• Telecoms Provisioning Order Analyst
• Service delivery management, progressing orders through the delivery process
• Familiarity with Vodafone, BT, Openreach or other order management workflow systems
• Dealing with OLOs and external delivery teams and understating their processes
• Order management and analysis
• Good proactive communication skills & excellent documentation drafting competences
• Stakeholder & customer relationship management
• Computer literate with the use of Microsoft Office (email, word, excel)
• Previous use of database, reporting, CRM or workflow systems
• Administration experience in a IT, Technology, Telecoms, Internet or similar Tech environment is highly desirable
• Familiarity with Agile, ITIL or other similar methodologies is highly desirable
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
....Read more...
Understand and follow internal policies and procedures, including any complaints processes and digital media policies
Understand the needs and expectations of the business’s customers and strive to meet these through excellent customer service delivery
Understand and uphold appropriate legislation and regulatory requirements
Use systems, equipment and technology to meet the needs of the customers
Monitor customer service levels
Establish facts that enable the creation of a customer-focused experience and appropriate response
Build trust with a customer
Understand the products or services that are available from the organisation and keep up-to-date
Use appropriate communication methods, depending on the task and environment
Use appropriate verbal and non-verbal communication skills, along with summarising language during face-to-face communications
Use appropriate communication skills, along with reinforcement techniques (to confirm understanding) during non-facing customer interactions
Use an appropriate ‘tone of voice’ in all communications, including written and digital, that reflect the business’s brand
Provide clear explanations and offer options in order to help customers make choices that are mutually beneficial to both the customer and the business
Demonstrate patience and calmness
Understand the customer’s point of view
Use appropriate signposting or resolution to meet customer needs and manage expectations
Maintain informative communication during service recovery
Take ownership of keeping service knowledge and skills up-to-date
Consider personal goals and propose development opportunities
Act on and seek feedback to develop or maintain personal service skills and knowledge
Frequently and consistently communicate and work with colleagues in the interest of helping customers efficiently
Treat customers as individuals to provide a personalised customer service experience
Demonstrate personal pride in the job through appropriate dress and positive and confident language
Take ownership from the first contact and then take responsibility for fulfilling the promise to the customer
Training:
Delivery to be completed on site and off the job training either at Barnsley College or your place of work
Student to complete a Customer Service Practitioner Level 2 Apprenticeship
Functional skills if required
Training Outcome:
We have trained a number of apprentices - all of whom have been offered full-time jobs on regular pay
We are passionate about the development of our apprentices beyond the apprenticeship programme
We have an apprentice who has been trained as a Healthcare Assistant and will be commencing a Nursing Associate Course
Other apprentices are continuing to develop their skills and competencies within the practice
Employer Description:We are a GP Practice which looks after the health needs of a 9500 patient population.Working Hours :Monday- Friday (hours are negotiable)
Practice is open 08:00- 18:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Working in a diverse and fast-paced environment, you'll gain exposure to international business operations, build professional relationships, and learn how to deliver outstanding customer service.
At Maersk, we are committed to helping our apprentices grow and develop, providing real career progression opportunities within a global organisation.
This apprenticeship is ideal for someone who is eager to learn, passionate about customer service, and looking to start or build a long-term career in logistics and supply chain management.
As a Customer Experience Apprentice, you will learn how to manage the end-to-end customer journey, proactively identify and resolve issues, build strong stakeholder relationships, and contribute to continuous improvement initiatives that benefit both Maersk and our customers.
You will combine practical, on-the-job experience with structured learning through your apprenticeship programme, developing valuable skills that will support your future career.
Key Responsibilities
Follow established processes and procedures to manage customer expectations and maintain accurate documentation.
Support the Customer Experience team in delivering high levels of productivity, accuracy, and service in line with agreed service standards.
Participate in cross-functional teamwork and projects.
Learn how to manage end-to-end shipment processes in compliance with company procedures.
Ensure services are delivered as promised and communicate proactively with customers regarding any changes or exceptions.
Take ownership of customer queries and support their effective resolution by working with relevant stakeholders.
Support eCommerce initiatives and contribute ideas for continuous improvement.
Develop knowledge of logistics, customer service, and supply chain operations through both practical experience and apprenticeship learning.
Requirements
A minimum of Level 4 (Grade C or equivalent) or above in both English and Maths.
A genuine interest in developing a career in customer service, logistics, or supply chain.
Strong communication skills and confidence when interacting with customers and colleagues.
A positive attitude and willingness to learn.
Passion for delivering excellent customer service.
Well organised and able to work effectively under pressure.
A strong team player who collaborates well with others.
Able to manage multiple tasks and priorities.
Comfortable using technology and willing to learn new systems and processes.
Maersk is committed to a diverse and inclusive workplace, and is an equal opportunities employer and is committed to providing a diverse and inclusive workplace. All recruitment decisions are made based on merit, skills and experience.Training:You'll be supported by experienced colleagues and mentors who will help you develop the knowledge, skills, and behaviours needed for a successful career in customer experience, supply chain, and logistics.Training Outcome:Potential for permanent roles and career progressionEmployer Description:Our purpose serves as the foundation and compass guiding our work towards a world where global trade distributes economic and social benefits, without negatively impacting individuals, communities or the environment.Working Hours :Full time.
Monday-Friday, 09:00 -17:00.
30 minute unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Interest in development,Confidence,Positive attitude,Willingness to learn,Able to work under pressure,Multitasking skills,Ability to learn new systems....Read more...
Key Responsibilities:Visiting customer sites to support the installation of gaming and amusement machines.Setting up and testing machines to ensure they are working correctly.Providing excellent customer service during site visits.Speaking with customers and understanding their requirements.Supporting customers with machine queries and basic troubleshooting.Reporting any issues and working with the team to find solutions.Completing service records and updating customer information.Supporting stock checks and ensuring equipment is available.Maintaining a professional approach when representing the company.Building positive relationships with customers.Learning about the company’s products and services.Following health and safety procedures when working on-site.Training:Teaching and learning the skills, knowledge and behaviours within Customer ServicesTraining Outcome:This apprenticeship offers an excellent opportunity to start a long-term career with Bob Rudd Group. As you gain experience and develop your customer service and technical skills, you will have the opportunity to progress into a more senior installation, service, or technical support role within the business.Employer Description:Starting in Newcastle upon Tyne in 1989, Bob Rudd is now one of the largest independent suppliers across the UK. We quickly expanded into five more depots due to customer demand for our unique offering:We have only the best performing machines from the most select suppliersWe’re independent, so we’re guided by our clients and their requirementsWe have unrivalled service speed & qualityWe continuously research the industry for innovative productsAll of the above are geared towards maximising cash in box earnings by keeping your customers playing. It’s a simple premise our business lives by.Working Hours :Mon - Fri 9 a.m. - 5 p.m.Skills: Administrative skills,Communication skills,Customer care skills,Driving License,Initiative,IT skills,Non judgemental,Patience,Physical fitness,Problem solving skills,Team working....Read more...
Planning and scheduling engineers' work and service visits
Processing customer enquiries, orders, service paperwork, and quotes
Supporting customers with service bookings, breakdowns, and parts enquiries
Creating job sheets, sales orders, and service documentation
Managing records, scanning, filing, and maintaining accurate customer information
Supporting sales activities, including pneumatic and Infinity product sales
Following up quotations and promoting AEP's products and services to existing customers
Liaising with engineers, suppliers, purchasing, and customers to ensure work is completed efficiently
Training Outcome:
Once the successful candidate has passed their probation, we have a wide variety of career options, including to continue as a Service Coordinator or move into our Sales team
Employer Description:Leading experts in compressed air systems, service and maintenance across Cornwall, Devon, Somerset and DorsetAEP, or Aylward Engineering & Pneumatics as it was known then, began in the early 1970s offering a range of pneumatic products and compressor services in Honiton, Devon. Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
A position for a Field Service Engineer role covering Ireland has become available, with a leading provider of vehicle technology, CCTV, and driver assistance solutions.
We are currently recruiting on behalf of a well-established technology business that provides installation, maintenance, and support services for CCTV systems, driver aid solutions, and other vehicle-based technologies across the bus, coach, and rail sectors.
The Field Service Engineer job, covering Ireland, is home-based and will form part of a team of remotely based engineers, supporting customers through installation, servicing, preventative maintenance, and fault rectification activities.
Candidates can be based in either Northern Ireland or the Republic of Ireland, with travel across the region required.
This role offers a varied mix of field-based technical work and customer interaction, ensuring the highest levels of service delivery across the customer base.
Ideal candidates for the Field Service Engineer job will have experience in the following areas:
Installing, commissioning, servicing, and fault-finding on vehicle-based electrical or electronic systems.
Maintaining and repairing CCTV systems, DVRs, telematics, driver assistance systems, or similar technologies.
Working within the bus, coach, rail, automotive, transport, or vehicle technology sectors.
Diagnosing electrical and electronic faults and implementing effective solutions within agreed timescales.
Managing preventative maintenance (PPM) schedules and responding to service calls.
Delivering high levels of customer service while working independently in field-based environments.
Communicating effectively with customers, garage engineers, service teams, and management.
Maintaining accurate records and providing quality reporting to management and support teams.
Managing personal stock levels, tools, and company equipment effectively.
Adhering to customer and company health and safety procedures at all times.
Supporting and mentoring less experienced engineers where required.
Working flexibly, including occasional overnight stays and night-shift activities.
The successful candidate will ideally possess:
Experience within the vehicle technology, CCTV, automotive, rail, transport, or electrical engineering sectors.
Strong fault-finding and diagnostic skills across electrical and electronic systems.
Knowledge of CCTV systems, DVRs, and associated vehicle technologies.
Excellent communication and customer-facing skills.
Experience working in a field service or installation engineering environment.
IT competency and the ability to complete service documentation accurately.
A full driving licence.
An Electrical qualification such as NVQ, BTEC, Apprenticeship, or equivalent (desirable).
Relevant industry experience within vehicle electrical systems, CCTV, or related technologies.
This is a fantastic opportunity for an experienced Field Service Engineer, CCTV Engineer, Vehicle Electrical Engineer, Installation Engineer, Rail Systems Engineer, or Mobile Service Engineer looking to join a growing organisation supporting critical transport and vehicle technology solutions across Ireland.
To apply for this Field Service Engineer role covering Ireland, please contact Tony Broadhurst on 01582 878841 or email Tbroadhurst@RedlineGroup.Com quoting reference TDB1005. Alternatively, we welcome conversations regarding similar opportunities within Field Service Engineering, Vehicle Technology, CCTV Systems, Rail Engineering, and Electrical Engineering sectors.....Read more...
Role: Parts Manager
Salary: £35,000 - £38,000
Location: Newton Abbot
Holt Recruitment are currently working with a well-established engineering business, looking to recruit an experienced Parts Manager to lead their parts operation and drive both customer satisfaction and business growth.
The Role as Parts Manager, you'll be responsible for leading the Parts Department, ensuring an exceptional level of customer service while driving parts sales, managing stock and developing a high-performing team.
Key responsibilities include:
- Leading, motivating and developing the Parts Team to deliver outstanding customer service
- Driving parts sales growth and building strong relationships with new and existing customers
- Managing stock levels, inventory control and minimising obsolete stock
- Working closely with the Service and Workshop teams to ensure parts availability and minimise downtime
- Overseeing pricing, promotions and merchandising to maximise profitability
- Managing customer queries and resolving issues promptly and professionally
What\'s on Offer
- Clear progression opportunity
- Company pension
- Holiday allowance
- Ongoing training and professional development
About You
- Previous experience managing a Parts Department or leading a Parts Team
- Background within engineering, agricultural, construction, commercial vehicle, automotive or a similar industry
- Strong leadership and people management skills
- Experience managing stock, inventory and parts sales
- Excellent customer service and communication skills
Apply Now For more information or to apply, please contact Matt at Holt Recruitment:
ð§ matt@holtautomotive.co.uk
ð 07739 277676....Read more...
Junior Service Desk Analyst London £27,000 - £30,000 PA A well-established and highly regarded IT Managed Service Provider is looking to recruit a Junior Service Desk Analyst to join its friendly and supportive Service Desk team. This is an excellent opportunity for an IT graduate, college leaver with relevant qualifications, or someone with basic IT knowledge or exposure looking to begin a career in IT support. Equally, candidates from a strong customer service background with a genuine passion for technology are encouraged to apply. Working within a close-knit MSP environment, you'll receive hands-on training and mentorship while acting as the first point of contact for customers, helping to log, triage and coordinate IT support requests. This role provides an excellent foundation for progressing into 1st Line Support and beyond. As the first point of contact for customers, you'll play a vital role in delivering an excellent support experience. You'll be responsible for accurately logging incidents and service requests, ensuring tickets contain the right information and are assigned to the appropriate engineers for resolution. You'll also keep customers updated throughout the support process whilst working closely with the wider Service Desk team to ensure service levels are maintained. Responsibilities: • Answer incoming telephone calls, emails and support requests in a professional and friendly manner • Accurately log incidents and service requests within the service desk ticketing system • Gather relevant information from customers to ensure engineers have everything needed to investigate issues • Categorise and prioritise tickets in line with Service Level Agreements • Assign tickets to the appropriate engineers or technical teams • Provide customers with ticket reference numbers and regular progress updates • Monitor ticket queues to ensure requests are progressing within agreed timescales • Escalate urgent or high-priority incidents where appropriate • Maintain accurate ticket documentation and service records • Assist with general service desk administration and reporting Requirements: • A genuine interest in technology and IT • Excellent customer service and communication skills • Strong attention to detail and organisational skills • The ability to remain calm and organised in a busy environment • A positive attitude and willingness to learn • Good knowledge of Microsoft Office applications • An IT-related degree, college qualification or apprenticeship will be highly beneficial • Previous experience in a customer service, helpdesk or service desk environment. ....Read more...
Location: Warrington, Liverpool, Preston & surrounding areas
Salary: £32,000 £36,000 depending on experience
Hours: 40 hours per week, approximately 8:00am 4:30pm
Overtime: Available when required and paid in addition to salary
Field Service Engineer We are currently recruiting for an experienced Field Service Engineer to join a leading material handling business, working across customer sites throughout the Warrington, Liverpool and Preston areas.
This is a fantastic opportunity for a mechanically biased engineer who enjoys working independently, solving technical problems and dealing directly with customers.
You will be responsible for servicing, maintaining and repairing a range of forklift trucks, including gas, diesel and electric models. The majority of trucks will be between 1.5 and 3 tonnes, although you may also work on larger trucks up to 10 tonnes.
The Role As a Field Service Engineer, your responsibilities will include:
- Carrying out planned preventative maintenance on forklift trucks
- Attending breakdowns and completing repairs
- Diagnosing faults and carrying out effective fault finding
- Completing service and repair reports accurately
- Ordering parts as required
- Managing your own diary and workload
- Working professionally and positively at customer sites
- Maintaining high standards of customer service and engineering quality
About You To be successful in this role, you will ideally have:
- NVQ Level 3 or equivalent engineering qualification
- A mechanically biased engineering background
- Several years of hands-on engineering experience
- Strong IT literacy
- A full UK driving licence
- Excellent communication and customer service skills
- A proactive, enthusiastic and reliable approach to work
- The ability to work independently and manage your own workload
Experience Considered Forklift truck experience is highly desirable, particularly experience working on gas, diesel or electric trucks.
However, engineers from other mechanical engineering backgrounds will also be considered, including:
- Plant
- Agricultural machinery
- Automotive
- Material handling
Experience with hydraulics and/or electrical systems would also be highly advantageous.
peter@holtautomotive.co.uk....Read more...
Are you an experienced Plant Engineer, HGV Technician or Agricultural Engineer looking for your next challenge? We're recruiting for a Field Service Engineer to join a busy and growing service team covering Newcastle and the surrounding areas.
This is a field-based role where you'll travel directly to customer sites, carrying out servicing, diagnostics, maintenance and repairs on a wide range of construction plant machinery. Every day brings something different, making this an excellent opportunity for an engineer who enjoys problem-solving and working independently.
The Role
As a Field Service Engineer, you will:
- Service, maintain and repair construction plant machinery at customer sites.
- Attend machine breakdowns, diagnose faults and carry out effective repairs.
- Perform planned preventative maintenance and inspections.
- Use electronic diagnostic equipment to identify electrical and mechanical faults.
- Complete digital job sheets, service reports and timesheets accurately.
- Order parts efficiently and liaise with the parts department to minimise equipment downtime.
- Work closely with the Service Supervisor to deliver exceptional customer support.
- Assist with the training and mentoring of apprentice engineers.
- Carry out workshop-based repairs when required.
- Ensure all repairs are completed safely and in line with manufacturer specifications and health & safety standards.
About You
To be successful in this role, you'll have:
- A recognised engineering qualification such as NVQ, City & Guilds or equivalent in:
- Construction Plant Maintenance
- Heavy Vehicle (HGV)
- Light Vehicle
- Agricultural Engineering
- Or a similar mechanical engineering discipline
- Experience working on construction plant, heavy equipment or similar machinery.
- Strong knowledge of:
- Diesel engines
- Hydraulics
- Electrical systems
- Transmissions
- Electronic diagnostics and fault finding
- Excellent fault-finding and problem-solving abilities.
- Strong communication and customer service skills.
- Good IT skills for completing digital service documentation.
- A positive attitude with the ability to work independently and manage your own workload.
- A full UK driving licence.
What\'s on Offer?
- Competitive basic salary
- Bonus scheme
- Excellent overtime opportunities
- Annual salary reviews
- 39-hour working week
- Company van available for business and personal use
- Laptop, mobile phone and specialist tools provided
- Uniform and PPE supplied
- Structured manufacturer and technical training
- Career progression opportunities
- Generous annual leave allowance, increasing with length of service
- Option to buy or sell additional annual leave
- Pension scheme
- Life assurance
- Health and wellbeing cashback scheme
- Employee Assistance Programme
- Retail and lifestyle discounts
- Employee referral bonus scheme
Apply Today
If you're an experienced Plant Engineer, Mobile Plant Fitter, Field Service Engineer, HGV Technician, Agricultural Engineer, Heavy Plant Engineer or Construction Equipment Engineer, we'd love to hear from you.
Apply today to join a professional engineering team offering excellent earning potential, ongoing technical training and genuine long-term career progression.
peter@holtautomotive.co.uk
....Read more...
Are you an experienced Plant Engineer, HGV Technician or Agricultural Engineer looking for your next challenge? We're recruiting for a Field Service Engineer to join a busy and growing service team covering Glasgow and the surrounding areas.
This is a field-based role where you'll travel directly to customer sites, carrying out servicing, diagnostics, maintenance and repairs on a wide range of construction plant machinery. Every day brings something different, making this an excellent opportunity for an engineer who enjoys problem-solving and working independently.
The Role
As a Field Service Engineer, you will:
- Service, maintain and repair construction plant machinery at customer sites.
- Attend machine breakdowns, diagnose faults and carry out effective repairs.
- Perform planned preventative maintenance and inspections.
- Use electronic diagnostic equipment to identify electrical and mechanical faults.
- Complete digital job sheets, service reports and timesheets accurately.
- Order parts efficiently and liaise with the parts department to minimise equipment downtime.
- Work closely with the Service Supervisor to deliver exceptional customer support.
- Assist with the training and mentoring of apprentice engineers.
- Carry out workshop-based repairs when required.
- Ensure all repairs are completed safely and in line with manufacturer specifications and health & safety standards.
About You
To be successful in this role, you'll have:
- A recognised engineering qualification such as NVQ, City & Guilds or equivalent in:
- Construction Plant Maintenance
- Heavy Vehicle (HGV)
- Light Vehicle
- Agricultural Engineering
- Or a similar mechanical engineering discipline
- Experience working on construction plant, heavy equipment or similar machinery.
- Strong knowledge of:
- Diesel engines
- Hydraulics
- Electrical systems
- Transmissions
- Electronic diagnostics and fault finding
- Excellent fault-finding and problem-solving abilities.
- Strong communication and customer service skills.
- Good IT skills for completing digital service documentation.
- A positive attitude with the ability to work independently and manage your own workload.
- A full UK driving licence.
What\'s on Offer?
- Competitive basic salary
- Bonus scheme
- Excellent overtime opportunities
- Annual salary reviews
- 39-hour working week
- Company van available for business and personal use
- Laptop, mobile phone and specialist tools provided
- Uniform and PPE supplied
- Structured manufacturer and technical training
- Career progression opportunities
- Generous annual leave allowance, increasing with length of service
- Option to buy or sell additional annual leave
- Pension scheme
- Life assurance
- Health and wellbeing cashback scheme
- Employee Assistance Programme
- Retail and lifestyle discounts
- Employee referral bonus scheme
Apply Today
If you're an experienced Plant Engineer, Mobile Plant Fitter, Field Service Engineer, HGV Technician, Agricultural Engineer, Heavy Plant Engineer or Construction Equipment Engineer, we'd love to hear from you.
Apply today to join a professional engineering team offering excellent earning potential, ongoing technical training and genuine long-term career progression.
peter@holtautomotive.co.uk
....Read more...
Are you an experienced Plant Engineer, HGV Technician or Agricultural Engineer looking for your next challenge? We're recruiting for a Field Service Engineer to join a busy and growing service team covering Roxburghshire and the surrounding areas.
This is a field-based role where you'll travel directly to customer sites, carrying out servicing, diagnostics, maintenance and repairs on a wide range of construction plant machinery. Every day brings something different, making this an excellent opportunity for an engineer who enjoys problem-solving and working independently.
The Role
As a Field Service Engineer, you will:
- Service, maintain and repair construction plant machinery at customer sites.
- Attend machine breakdowns, diagnose faults and carry out effective repairs.
- Perform planned preventative maintenance and inspections.
- Use electronic diagnostic equipment to identify electrical and mechanical faults.
- Complete digital job sheets, service reports and timesheets accurately.
- Order parts efficiently and liaise with the parts department to minimise equipment downtime.
- Work closely with the Service Supervisor to deliver exceptional customer support.
- Assist with the training and mentoring of apprentice engineers.
- Carry out workshop-based repairs when required.
- Ensure all repairs are completed safely and in line with manufacturer specifications and health & safety standards.
About You
To be successful in this role, you'll have:
- A recognised engineering qualification such as NVQ, City & Guilds or equivalent in:
- Construction Plant Maintenance
- Heavy Vehicle (HGV)
- Light Vehicle
- Agricultural Engineering
- Or a similar mechanical engineering discipline
- Experience working on construction plant, heavy equipment or similar machinery.
- Strong knowledge of:
- Diesel engines
- Hydraulics
- Electrical systems
- Transmissions
- Electronic diagnostics and fault finding
- Excellent fault-finding and problem-solving abilities.
- Strong communication and customer service skills.
- Good IT skills for completing digital service documentation.
- A positive attitude with the ability to work independently and manage your own workload.
- A full UK driving licence.
What\'s on Offer?
- Competitive basic salary
- Bonus scheme
- Excellent overtime opportunities
- Annual salary reviews
- 39-hour working week
- Company van available for business and personal use
- Laptop, mobile phone and specialist tools provided
- Uniform and PPE supplied
- Structured manufacturer and technical training
- Career progression opportunities
- Generous annual leave allowance, increasing with length of service
- Option to buy or sell additional annual leave
- Pension scheme
- Life assurance
- Health and wellbeing cashback scheme
- Employee Assistance Programme
- Retail and lifestyle discounts
- Employee referral bonus scheme
Apply Today
If you're an experienced Plant Engineer, Mobile Plant Fitter, Field Service Engineer, HGV Technician, Agricultural Engineer, Heavy Plant Engineer or Construction Equipment Engineer, we'd love to hear from you.
Apply today to join a professional engineering team offering excellent earning potential, ongoing technical training and genuine long-term career progression.
peter@holtautomotive.co.uk
....Read more...
Are you an experienced Plant Engineer, HGV Technician or Agricultural Engineer looking for your next challenge? We're recruiting for a Field Service Engineer to join a busy and growing service team covering Carnforth and the surrounding areas.
This is a field-based role where you'll travel directly to customer sites, carrying out servicing, diagnostics, maintenance and repairs on a wide range of construction plant machinery. Every day brings something different, making this an excellent opportunity for an engineer who enjoys problem-solving and working independently.
The Role
As a Field Service Engineer, you will:
- Service, maintain and repair construction plant machinery at customer sites.
- Attend machine breakdowns, diagnose faults and carry out effective repairs.
- Perform planned preventative maintenance and inspections.
- Use electronic diagnostic equipment to identify electrical and mechanical faults.
- Complete digital job sheets, service reports and timesheets accurately.
- Order parts efficiently and liaise with the parts department to minimise equipment downtime.
- Work closely with the Service Supervisor to deliver exceptional customer support.
- Assist with the training and mentoring of apprentice engineers.
- Carry out workshop-based repairs when required.
- Ensure all repairs are completed safely and in line with manufacturer specifications and health & safety standards.
About You
To be successful in this role, you'll have:
- A recognised engineering qualification such as NVQ, City & Guilds or equivalent in:
- Construction Plant Maintenance
- Heavy Vehicle (HGV)
- Light Vehicle
- Agricultural Engineering
- Or a similar mechanical engineering discipline
- Experience working on construction plant, heavy equipment or similar machinery.
- Strong knowledge of:
- Diesel engines
- Hydraulics
- Electrical systems
- Transmissions
- Electronic diagnostics and fault finding
- Excellent fault-finding and problem-solving abilities.
- Strong communication and customer service skills.
- Good IT skills for completing digital service documentation.
- A positive attitude with the ability to work independently and manage your own workload.
- A full UK driving licence.
What\'s on Offer?
- Competitive basic salary
- Bonus scheme
- Excellent overtime opportunities
- Annual salary reviews
- 39-hour working week
- Company van available for business and personal use
- Laptop, mobile phone and specialist tools provided
- Uniform and PPE supplied
- Structured manufacturer and technical training
- Career progression opportunities
- Generous annual leave allowance, increasing with length of service
- Option to buy or sell additional annual leave
- Pension scheme
- Life assurance
- Health and wellbeing cashback scheme
- Employee Assistance Programme
- Retail and lifestyle discounts
- Employee referral bonus scheme
Apply Today
If you're an experienced Plant Engineer, Mobile Plant Fitter, Field Service Engineer, HGV Technician, Agricultural Engineer, Heavy Plant Engineer or Construction Equipment Engineer, we'd love to hear from you.
Apply today to join a professional engineering team offering excellent earning potential, ongoing technical training and genuine long-term career progression.
peter@holtautomotive.co.uk
....Read more...
