Automotive Service Advisor

🌟 Service Advisor – Main Dealership | Ashford 🌟 Salary: £28,000–£30,000 basic (negotiable) + uncapped bonus (average £6,000/year) Hours: Monday–Friday, 8:00am–5:30pm (1-hour lunch) Saturdays: Contracted 1 in 3 (8am–1pm) – not currently active for 5+ years Location: Ashford, Kent We’re currently seeking a talented and customer-focused Service Advisor to join our welcoming and professional team at our main dealership in Ashford. If you thrive in a fast-paced environment, are passionate about delivering an exceptional customer experience, and enjoy working as part of a friendly, driven team — we want to hear from you. What You’ll Be Doing: - Acting as the key point of contact for service customers - Booking vehicles in for service and repair - Liaising between customers and the workshop - Upselling additional work where appropriate - Ensuring an efficient, premium level of service is delivered at every stage What’s On Offer: ✅ Competitive basic salary (£28,000–£30,000, negotiable) ✅ Uncapped bonus structure (average £6,000/year) ✅ Staff wellbeing scheme & high street discounts ✅ Company car scheme (after 6 months) ✅ Long-standing, proven bonus structure ✅ Manufacturer training leading to full accreditation ✅ Supportive and experienced leadership team You’ll Be a Great Fit If You: - Have previous experience as a Service Advisor (preferred) - Are customer-focused with excellent communication skills - Can multitask and stay calm under pressure - Are a team player with a positive attitude - Have a full UK driving licence Join a dealership that values you, supports your growth, and rewards your performance. 📧 Apply today and take the next step in your career with us!