Your duties will include:
Provide efficient, effective and friendly office assistant service. To form a good working relationship with colleagues
Support the Practice Manager in her role, completing minutes, and presentations of various meetings
Deal with post by opening, scanning and distributing all in-coming and internal post in the mornings as well as sorting through and franking all out-going post in the evenings
Cover reception when needed by communicating effectively with clients and staff, being aware of the services the firm offers and efficiently as well as logging in and distributing any documents that are handed in
Ensure that all Clients and Visitors to the office are dealt with effectively and that their presence is communicated to the Fee earners or secretaries as soon as possible
Work with Partners and other employees of the Firm to provide an efficient and quality service to the Clients and third parties
Develop PC skills as necessary to carry out the job tasks such as assisting with typing as well as copying and accessing discs
Prepare print waste for collection monthly
Ensure that stationery cupboard maintains healthy stock levels
Ensure all cash and cheques coming in addressed to the firm are given to accounts and taking the banking every afternoon
Walking bundles or documents down to the court when necessary
Printing, copying and scanning bundles, contract packs and documents
Ensure that Client confidentiality is maintained at all times
Provide appropriate assistance, technical skills and services to the office, Partners, and team
Compliance with Company standards and procedures
Training:
Business Administrator Standard
Workplace delivery
Training Outcome:
Potential position upon completion of the apprenticeship
Employer Description:We are proud to be one of the oldest law firms in Gloucester offering a full range of services for businesses and individuals. After more than 165 years, our lawyers continue to deliver practical, efficient solutions to clients in Gloucestershire and nationwide. We are dedicated to providing the highest level of service to our clients and fully engaging in our community.Working Hours :9am until 5pm with one hour for lunch unpaid
(Days to be confirmed)Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Initiative....Read more...
The Operations Executive Apprentice will be trained to ensure that customer contracts are procured successfully with our partnered suppliers as well as ensuring the customer journey is as smooth as possible from onboarding to live and in life. The operations team work closely with the sales team, customer success team, suppliers, as well as various other agents within the industry, post-sale to ensure customers achieve the desired outcomes from our service, resolve any issues and answer any queries that our partners or customers may have. The ideal candidate will have strong communication skills, an outstanding work ethic, strong attention to detail with a logical mindset focused on problem solving and problem prevention where possible.
With the right training you will be fully competent to complete the following tasks -
Contract submission:o Using various supplier CRM portals, process and monitor customer contracts.
o Liaise with suppliers, as well as internal teams to ensure contract success.
o Understand customer needs and ensure our service and products provide maximum value and satisfaction.
2. Onboarding & Training:
o Ensure a smooth customer onboarding journey by successfully contracting, processing and ensuring suppliers take over in time.
o Support customer and suppliers with objection resolution.
o Ensure proper adoption of the company's portals by providing training or support.
3. Account Management & Retention:
o Understand the customer health score and proactively work to both maintain and increase it.
o Resolving various operational tickets raised through internal CRM with suppliers/customers and various agents within the industry.
o Work as the glue to bring all internal teams together for delivery to the customer and partner.
o Collaborate with internal teams to resolve any issues in a timely manner.Training:The apprentice will work towards the Level 3 Business Administrator Standard. Training will be one day a month, at WBTC offices in Newbury. Functional skills maths and English will be delivered either remotely or at our centre in Newbury if needed. Training Outcome:Personal development and promotion from within the company is actively encouraged. Employer Description:Since 2014, Fidelity Energy has taken pride in aiding businesses to procure their energy by using our great technology, great relationships and great people.
We not only provide procurement services, but all the other services you would expect from one of the UK’s leading utilities and energy consultants. We help our customers get the best value from their energy contracts, reducing their energy consumption, minimising their carbon footprint and ensuring that their bills are right. Thousands of businesses of all sizes from all over the UK rely on us for their energy needs, whether that be one site or multi-sites across the UK. We remove the stress of dealing with the energy contracts by contacting your existing and new supplier, as well as managing the process throughout, from start to finish.
Fidelity Energy is set up to become an enviable business within the Utility Industry. This will be achieved in an honest, legal and motivational manner with automation and technology at the heart of everything we do.Working Hours :Monday to Friday 8.30am - 5.00pm with an hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Team working,Enthusiasm,Eager to learn,Able to multi task....Read more...
Your duties will include:
Attend training, learning establishments and activities as required.
To organise and deliver an efficient and effective end to end vehicle, plant and equipment maintenance.
Repair administration & support service for internal and external clients.
After training, aim to achieve full compliance with all legislative and best practice issues relating to fleet operations, vehicle workshop, vehicle maintenance and repair administration.
Professionally communicate with all customers, workshops and stakeholders on service schedules, service delivery, quotations, and any pre/post repair discussions.
Maintain all aspects of the Fleet management (Computer) System and manual processes including defect reporting and vehicle history files.
Prepare reports as necessary, including fuel use and vehicle hire. Be responsible for the raising/amending of work orders and preparation.
Inputting of data & analyse the fleet management systems as necessary.
Booking of hired vehicles and communicating with hire companies.
Maintaining strict controls on compliance, weekly and daily use of hired vehicles. Pre and post vehicle hire checks, co-ordinating on/off hire and record keeping.
Processing customer payments, preparing and sending sundry debtors’ invoices and account management liaison for any Fleet service in accordance with existing procedures and audit guidelines, including administering cash receipts and controlling outstanding debt.
Ordering and issuing of vehicle parts and goods and services from stock and external suppliers as required and processing invoices for payment, ensuring cost effective procurement.
To assist in the full ‘conception to disposal’ vehicle replacement programmes, as necessary. Job description and employee specification template Version 1 March 2019.
Communicate with stakeholders for the fleet service, including updating, and maintaining fuel cards and fuel systems, MID (Insurance Database), telematics systems and any other system used by Ubico.
To seek and review customer satisfaction and feedback as required.
To identify opportunities and sell and up-sell services offered.
To maintain, populate and analyse databases and spread sheets containing service and customer related details and job status, including financial.
Ensure equipment certification and calibrations are up to date and asset registers are maintained.
Provide Fleet and general administrative support to the company, including other Ubico offices, such as use of computer systems, minute taking, meetings administration, record keeping, filing, archiving and the sorting of mail.
Communicate with stakeholders including drivers, customers and suppliers and any internal/external communications, and deal with such enquiries promptly and efficiently.
The production and administration of job tickets, work schedules and day works orders from the fleet management and any subcontracted supplier’s computer system.
Undertake any other responsibilities or training that may be required by the Head of Fleet Operations, commensurate with the grading of the post.
Training:
Level 3 Business Administrator Standard
Workplace delivery
Training Outcome:
Potential position upon completion of the apprenticeship.
Employer Description:We’re a friendly and ambitious company with a big responsibility. We help to keep the spaces and places where people live, work and visit clean, green and tidy. We impact the lives of everyone where we work so it’s important that we always deliver quality and get it right first time. Ubico employs over 700 staff and operates 900 vehicles and plant over 1200 square miles of the most beautiful and vibrant towns, cities and countryside you’ll find. We offer a friendly and flexible working environment, where you really feel part of the Ubico ‘family’. The work is diverse and fast paced, delivered by teams who work closely and collaboratively to deliver results.Working Hours :Monday to Friday. Start and finish times to be agreed.Skills: Communication skills,IT skills,Customer care skills,Team working,Flexibility....Read more...
Answering emails, volume can vary depending on the time of the year, but we aim to get these responded to within 24 hours
Answering phone calls, this again can vary depending on the time of the year due to us being busier during certain times of the year
Taking orders via the phone. Making sure the information received is as accurate as possible
Dealing with incoming and outgoing mail. We use a few different courier services, Royal Mail and Evri so the applicant will be responsible with dealing with both
Collating printed work, for these the applicant will have to become very knowledgable of the products to ensure each order is packed correctly. - Packing proof sheets into classes and schools is very important so that we follow the Data Protection policies we have in place
Making up ‘Welcome Boxes’ for new schools
Helping the production team with other tasks if assistance is required
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
Potential for a full time for position at the end of the apprenticeship, depending on company needs
Employer Description:JS School Photography began in the early 90s, when Jane Stapleton started working as a nursery photographer in Derby, Nottingham and Leicester. Jane sold the business in 2005 and since then, we’ve built a 30 strong team of photographers, printers, production operators, sales and service colleagues, providing professional school portraits for over 600 schools throughout the countryWorking Hours :Monday - Friday, 9.00am - 5.00pm with 30 minutes lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
As a business admin apprentice, you will provide administrative support to the operations team in the assessment unit, primarily as part of the candidate services team. This team oversees candidate involvement in exams and strives to ensure all parts of the candidate journey from application to certification is managed.
Administrative support
Provide admin support for online and practical examinations, ensuring smooth operation
Maintain accurate records using RCP-specific software, and generic databases and spreadsheets
Assist exam centres across the UK to plan and prepare for their own RCP examinations and assessments
Deliver excellent customer service to candidates, examiners, and stakeholders through effective communication (phone, email, and in-person)
Events delivery
Provide pre, post and exam-day support for the RCP assessment suite in The Spine including room bookings, room set-up and exam delivery
Ensure all relevant policies and procedures, such as risk assessments and health and safety are adhered to and take responsibility of the work area
Other
Undertake other duties as may be reasonably expected and which are commensurate with the level of the post
Adhere and comply with the provisions of the RCP’s health and safety policy, undertake all duties and responsibilities in compliance with the rules and regulations encompassing equal opportunities.
This is a fast-paced and dynamic environment, and the person appointed will be expected to be flexible, resilient and be able to cope with the demands of the role.
NOTE: Essential qualifications and skills:
4 GCSEs at grade 3 (old grading system D) OR a relevant level 1 qualification OR evidence of the relevant knowledge, skills and behaviours required by the sector at Level 1
If not already done so, must have achieved a minimum of Level 2 English and maths before the end of the apprenticeship
Use of Microsoft Office (in particular Outlook, Word and Excel)
Working as part of a team and good interpersonal skills
Desirable qualifications and experience:
Level 2 English and maths upon starting the apprenticeship
Working in an administrative role in other similar organisations
Training:
Attend one day per week of apprenticeship training (online or at college)
Gain hands-on experience by working closely with experienced team members at RCP
Participate in structured training sessions focused on your growth and the RCP’s goals
Training Outcome:You will be a fully qualified business administrator at the completion of this apprenticeship.
Full-time employment as a business administrator with RCP, should a position become available, or further study for a L4 qualification. Any job within the RCP would require a formal application and interview.Employer Description:The Royal College of Physicians is a rewarding and friendly place to work with an incredible history, dating back to our foundation in 1518. We are a professional membership body for physicians – doctors who work in hospitals – with over 40,000 members in the UK and around the world working to improve patient care and reduce illness. Our activities focus on educating, improving, and influencing for better health and care.
We champion an inclusive culture and welcome applications from all sections of society. We value taking care, learning and being collaborative. These values underpin everything we do.
Join us to help achieve our vision of a world in which everyone has the best possible health and healthcare.Working Hours :Monday to Friday 9am to 5pm. Some flexibility with working hours needed to accommodate assessment unit requirements. 1 day per week will be spent on apprenticeship work (either at college or online).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Self motivated,Inquisitive and methodical....Read more...
This role will see you become part of a very important function in a large college group.
We will ensure that you learn business administration processes and systems. Specifically, we will help you to develop skills in understanding different types of information, such as word processing, data analysis and inputting, producing and distributing a variety of correspondence, reports and documentation. You will maintain a range of information systems used throughout the college and be committed to providing excellent customer service to both internal and external clients.
Through a proactive, enthusiastic and customer-focused approach, you will help the college achieve our mission to provide skills for the future of our students and community, through outstanding teaching and learning. Your work will ultimately lead to an increased number of enrolments, highly accurate data plus positive development of the college's reputation.
Job duties we will support you to learn:
Undertake a range of administration duties to assist the department in providing an effective service to staff and students.
Work with a range of Microsoft Office/Google Packages to produce documents to a high standard and in a timely manner.
Develop knowledge of internal systems.
Provide first-class customer service to internal/external customers.
Training:
Business Administrator Level 3 Apprenticeship Standard.
Functional Skills maths Level 2 (If required).
Functional Skills English Level 2 (If required).
Monthly Day Release online (6 hour sessions) and 10 weekly onsite reviews & observations.
Training Outcome:
Possible progression to other roles within the organisation.
RNN Group has an excellent track record of retaining and further developing apprentices into permanent positions following their training.
Employer Description:We are an education and training provider, meeting the needs of thousands of employers, adults and school leavers every year and contributing at the heart of our communities. North Notts College is a part of the RNN Group, a group of education and training organisations which also includes Rotherham College and Dearne Valley College. At North Notts College we provide courses for school leavers and courses for adults including Higher Education and adult skills courses. We specialise in a technical and career focused training and education. We will provide you with high quality training including hands-on experience to develop the crucial skills you need for your future career. At North Notts College you can choose to study from entry level through to level 3 (Equivalent level to A-Levels) before choosing to progress on to Higher Education with us. Our technical courses and Apprenticeships will help you develop essential employability skills by involving you in challenging projects, practical work experience with employers and the chance to enter regional and national competitions, all supported by training in our industry-standard facilities from lecturers who are experts in their particular field. We’re here to support you with your next step, whether it’s leaving school to get a technical or professional qualification, getting a job or going into business on your own, looking for promotion or a career change, or moving on to higher study or a degree.Working Hours :Monday - Thursday, 8.30am - 5.00pm and Friday, 8.30am - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience,Good attitude to work,Supportive and dedicated,Friendly and approachable....Read more...
As an Office Support/Administration Apprentice, you'll be responsible for (but not limited to) the following:
General administrative duties for the team such as filing, processing forms and compiling reports
Inputting and maintaining internal filing database/system
Ordering office stationery/supplies / Distributing incoming post
Assisting in resolution of tenant requests and liaising with the property owner
Answering calls/emails and dealing with client queries in a professional and helpful manner
Adhering to company procedures and policies
You’ll develop your skills alongside the entire team, learning a variety of duties and supporting the whole business to continued success. You’ll be taught and mentored by colleagues who are well versed in the job role and industry; to achieve your full potential and share in the company’s success.
If you are committed and ready to take your first step into a real career in the property rental industry, then please apply now! This apprenticeship and opportunity with Hume and Co Estates will be highly competitive, so please don’t miss your chance!Training:The successful candidate will continue their studies with apprenticeship specialists, RNN Group both remotely and from one of their campuses, giving you the training and support you need to become an all-rounded and successful administrator.
The Apprentice Standard you will be studying is Business Administration – Level 3.Training Outcome:Further and higher skill development within the business. A lifelong career with Hume and Co Estates.Employer Description:Hume & Co. Estates is an independent Letting Agent and a Property Management Service for Rotherham and the surrounding areas of South Yorkshire. They pride their selves on offering a comprehensive, personal service that is tailored to suit individual requirements.
Having been established for over 30 years they have been focused on lettings since 1989, so have a vast array of experience dealing with the letting of both residential and commercial property, from both the perspective of Landlords and letting agents.Working Hours :Monday to Thursday – 09:00 – 17:00.
Friday – 09:00 – 16:30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Initiative,Non judgemental,Some knowledge of Microsoft,Good attitude to work,Supportive and dedicated....Read more...
To help ensure all Office tasks are covered to the highest possible standard
To ensure that all Customer Enquiries/complaints are answered in full and to the customers satisfaction
To help reflect So Greene Limited in the highest possible light with staff, Customers and all interested stakeholders
To act as instructed and carry out all legal requirements by the Directors of So Greene Limited
Key Responsibilities
To assist in the completion of all pre-planned Waste Collections on a scheduled basis as required in a legal manner and safe manner
To help ensure that all aspects of Health and Safety as mentioned during the So Greene Induction are met
To regularly report to line manager progress on works and any matters which arise affecting the delivery of the service
To work as part of the team, putting forward suggestions and ideas for improvements in service provision
To help in the daily inspection and defect reporting procedure for the designated vehicle prior and on completion of usage
To undergo specific training to improve skill levels and knowledge to meet the companies’ requirements as and when defined training is identified as being required or available
To maintain excellent customer and client relations, particularly members of the public
To ensure that all Driver complaints and/or enquires are acted upon were practically possible by communicating them to the management team at So Greene
To liaise with all parties (Waste Brokers/Direct Customers/Potential customers) with regards to ensuring all schedules Waste Collection are completed in the safest, more effective manner
To answer all Telephone/E-mail enquires as best as possible and filter all potential issues/problems to the Management Team at So Greene Limited
To always maintain a professional appearance and telephone manner when representing So Greene Limited
Training:The Apprentice will be required to attend college 1 day per week either at Richmond Campus completing necessary mandatory training and units associated with the apprenticeship.
The apprentice will be required to complete:
Work towards gaining a full Qualification
Employment Rights and Responsibilities
Skills, Knowledge, and Behaviours
Standard and End Point Assessment
Functional Skills in English, maths, and ICT (if required)
Other training will be provided by the employer as required to enable the fulfilment of the job role.Training Outcome:Ideally, the apprentice would progress to become a full-time Office Administrator or would move into the Commercial Sales team.Employer Description:In October 2020, a group of passionate individuals came together with a shared vision to make a positive impact on the environment. Priamo and James, driven by their deep concern for the service levels in waste management, approached Nick and Simon, two experts in facilities management, with an innovative idea to create a recycling company like no other. Fast-forward to July 2022, after nearly 2 years of planning and hard work, So Greene was born.
So Greene started its journey with just two vehicles based in Slough, but its mission was clear: to revolutionize the recycling industry by putting service at the heart of everything they do. With a strong commitment to sustainability and a desire to make a difference, the team at So Greene set out to provide exceptional recycling solutions to individuals and businesses alike.
As word spread about our unique approach and dedication to customer satisfaction, So Greene quickly gained momentum. The demand for our services grew rapidly, leading to the need for expansion. Relocating to the vibrant town of Chertsey, So Greene established a new headquarters and expanded our fleet to six vehicles, ensuring efficient and reliable recycling services for our ever-growing customer base.
But the journey didn't stop there. Recognizing the need for specialized recycling services, So Greene recently introduced a brand new food and glass service. This addition further solidified our commitment to offering comprehensive recycling solutions that cater to the diverse needs of our customers.
Throughout our journey, So Greene has remained true to our core values of sustainability, innovation, and exceptional service. We have become a trusted partner for individuals and businesses seeking environmentally-friendly waste management solutions. Our dedication to making a positive impact on the industry has earned them recognition as a true service bench marker.Working Hours :Monday to Friday
Shifts to be confirmedSkills: Communication skills,Attention to detail,Team working,Analytical skills,IT skills,Organisation skills,Customer care skills....Read more...
The ideal candidate will play a crucial role in supporting daily office operations and ensuring that administrative tasks are completed efficiently. This position requires proficiency in various software applications, excellent communication skills, and the ability to manage multiple tasks simultaneously.
Responsibilities:
Perform data entry tasks accurately and efficiently
Handle incoming phone calls with professionalism, demonstrating excellent phone etiquette
Accounts duties, such as processing invoices
Support the team with various administrative tasks as needed
Qualifications:
Proficient in data entry and clerical tasks with a strong attention to detail
Strong organisational skills with the ability to prioritise tasks effectively
Excellent verbal and written communication skills
Ability to work independently as well as part of a team
A proactive attitude towards problem-solving and task completion
If you possess these skills and are ready to contribute to a dynamic team environment, we encourage you to apply for this exciting opportunity.Training:Business Administrator Level 3.
The succesful apprentice will be allocated with an assessor who will visit them within the workplace once every 6-8 weeks.
In addition, the apprentice will attend an online lesson/tutorial once a month.Training Outcome:There is potentially a permanent position available for the right candidte, at the end of the apprenticeship.Employer Description:Advanced Seals and Gaskets Ltd possess a long standing, prominent position within the Rubber and Plastics industry, we started from humble beginnings back in 1996 and now have many decades of experience, manufacturing and supplying Seals, Gaskets and affiliated products to a vast array of customers. We are proud to be market leaders in our field with an enviable level of quality, service and price. Advanced Seals and Gaskets, Manufacturer of Seals & Gaskets.Working Hours :Monday to Friday, 9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills....Read more...
Are you an experienced office administrator looking to advance your career in a dynamic and fast-paced environment? This is your opportunity to work within a supportive team, in a well-established construction company that offers the potential for future progression. In the Office and Finance Coordinator job, you will be:
Responsible for a variety of accounts and financial functions including purchase ledger, accounts payable, statement reconciliation, assisting with weekly/monthly payroll and setting up new supplier accountsOverseeing vehicle fleet/plant services, including MOTs, and valeting, and coordinating maintenance by scheduling services, handling repairs, and updating the certificate of conformity annuallyDealing with administration including obtaining quotes, monitoring paperwork, ordering PPE, maintaining documents and data, setting up Health and Safety admin, and assisting managers with ordersCarrying out general office duties including answering calls, managing filing systems
To be considered, you will need:
Previous accounts, finance, and administration experienceThe passion for career growth and the drive to developIT Skills including Microsoft Office, CRM systems and accounting softwareCustomer service, communication, relationship building and interpersonal skillsAbility to adapt to change, work in a fast-paced environment and to tight deadlines Knowledge of weekly/monthly payroll preparation, CIS, and PAYE is desirable
What’s on offer:
Permanent, full-time opportunity (37.5 hours per week, Monday to Friday) Competitive salary in the region of £13 - £15 p/h dependent on skills and experience Excellent opportunities for progression, learning, and developmentSupportive and guiding personable teamChristmas and New Year shutdown Office based - Conwy Free car parking
If you are ready to take on a new challenge with significant potential for growth, we would love to hear from you today! Apply today! ....Read more...
Working with us as a Business Administration Apprentice, you will see that our business is centred around community, people and society.
Rothwell Group love to give our colleagues the opportunity to thrive, encouraging them to take on challenges that meet the needs of our current and future clients.
Our workplace culture will allow you to pick up not only the knowledge and skills to be used in your future career but also experience working in a professional but relaxed environment that will give you the confidence to excel in your role and develop as a professional.
Your role will typically be working alongside experienced administrators undertaking various office tasks, the role will support the other departments within the business and with your assistance will ensure work is delivered on time. The skills you would learn throughout your apprenticeship will include:
· Procurement:
Issuing Purchase Orders to Suppliers and Sub-contractors through our purchase order system to ensure contracts run in a timely manner due to goods and services being delivered on time.
Processing the arrival of invoices and ensuring these are logged to the correct jobs.
Dealing with invoice queries and speaking to suppliers and sub-contractors to obtain a solution.
· Colleague timesheets:
Collating colleague timesheets to ensure payment is processed in a timely manner.
· Compliance:
Ensuring all documentation is kept up to date and stored in the appropriate manner in readiness for Audit.
· Administration:
Preparing site documentation including Risk Assessments.
Typing of quotations.
Arranging training for other members of staff.
Arranging Travel and Accommodation for members of staff.
General office duties including filing, scanning, ordering of stationery and PPE equipment and dealing with the incoming and outgoing mail and deliveries.
· Customer Service:
You will be the first point of call for telephone calls coming into the office, ensuring we go above and beyond customer expectations to offer a seamless excellent service.
· Team Work:
This role will give you the skills and abilities to be an effective team player in a busy team.Training:Business Administrator Apprenticeship Level 3.
This apprenticeship will give you the knowledge, skills and behaviours required to work as Business Administrator and will include the following:
Use of multiple IT packages and systems relevant to the organisation in order to write letters or emails, create proposals, perform financial processes, record and analyse data
Understand how to behave in a professional way including personal presentation, respect, respecting and encouraging diversity to cater for wider audiences, punctuality and attitude to colleagues, customers and key stakeholders
Understand how to draft correspondence, write reports and be able to review others' work
Understand how to make effective decisions based on sound reasoning and be able to deal with challenges in a mature way
Understand how to build and maintain relationships within your own team and across the organisation
Understand how to share administrative best-practice across the organisation e.g. coach others to perform tasks correctly
Understand how to use relevant project management principles and tools to scope, plan, monitor and report
You will also produce a portfolio of evidence demonstrating examples of your work throughout the apprenticeship which will form the basis for the interview during the End-Point Assessment (EPA). Also, a project or process improvement will be completed over 21 to 35 hours during the apprenticeship which will form part of the EPA.
Apprentices will attend York College on a day release and work with their employer for the remainder of their contracted hours. During their time in College, apprentices will work towards developing their knowledge, skills and behaviours, and at work will consolidate their on-programme learning with the support of their employer. An assessor will visit every 8-10 weeks to discuss and monitor progress on the apprenticeship in conjunction with the employer.
The End-Point Assessment (EPA) will comprise of a 60-minute computer-based knowledge test of 50 questions, a 45-minute interview based on your portfolio of evidence, and a 10-15 minute presentation based on the project completed during the apprenticeship.Training Outcome:A permanent position may be offered upon successful completion of the apprenticeship.
Opportunity to learn and develop within the company.
We truly believe that we put our people at the heart of everything we do, and you will have the job, security and development opportunities, so why not join us, and be a part of our continuing growth and success? With exciting future ambitions, we couldn’t think of a better time for you to join us!Employer Description:With over 35 years of continued experience and excellence, we have to built a strong reputation.
During the early years of the company’s growth we covered industrial, commercial, maintenance and build projects, providing a dedicated and complete service across our customer base.
Rothwell is recognised as a highly renowned and reputable contractor within the industry. Over the past years we have achieved major industry accreditations and recently become a Principal Contractor Licence holder for Network Rail. This has led to the award of several frameworks to date, along with working on a sub-contract basis to a number of Main Frame Contract companies.
We knowingly pride ourselves on the attention to detail that our experienced, dedicated staff take when undertaking a project and believe we have one of the most competent teams within this industry to complete to specification, within budget and time-frame whilst also dedicating ourselves to promoting high health and safety standards without compromise.Working Hours :Monday to Friday – Office Core Hours are between 07:00 and 17:00 and hours would be between these time.
General working pattern is 08:30 – 17:00 for administration, however we are flexible on this.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Receives and assists patients and visitors in a professional manner, directing to others as appropriate. Handles all general enquiries from patients and others, in person and on the telephone, and takes and records messages for other members of the team
Takes ownership of each request and where appropriate, redirects enquiries to the appropriate team member
Explains practice arrangements to new patients wishing to register and to those seeking temporary cover and ensures all policies are adhered to
Makes, cancels and rearranges appointments in accordance with the practice appointment system
Receives and records requests for advice calls and home visits
Actions and records requests for ambulances/hospital transport
Receives requests for prescriptions and arranges issue and signing of repeat prescriptions in accordance with the practice protocol
Receives specimens from patients following Health and Safety guidelines, ensures that they are dealt with according to current practice protocol
Acts as a chaperone (following appropriate training) for patients as required
Receives and records payments from patients (cash and cheques) in relation to medical fees
Supports the Practice to achieve all targets
Being aware of the practice complaints procedure and directs patients as appropriate
Deal with all post in accordance with practice protocol
Repair, tagging and maintenance of medical records
Ensure scanning of documentation is completed accurately and in line with practice protocols and timescales
Ensures accurate recording and handover to other colleagues of information relating to incomplete tasks
Action practice tasks on a daily basis which may involve the contacting of patients, hospitals or other service providers by telephone, letter, email or fax
Contact patients due for recall e.g. follow-up for vaccinations, smears etc.
Participation in reception rotas and give cover to the administration team as and when required
Work flexibly to cover rota requirements due to other colleagues planned and unplanned absence
Training:Customer Service Practitioner Level 2 Apprenticeship Standard:
Functional Skills in maths and English (if needed)
Full training for the role will be provided by employer with assistance from the training provider
Each apprentice will be given 20% off the job training by their employer to complete the apprenticeship programme
Training Outcome:
Having gained a year’s worth of work experience and a qualification as a Business Administrator, you would possibly be able to work as a Receptionist in the Primary Care sector or in another similar setting
Employer Description:Doctors SurgeryWorking Hours :Monday - Friday. Working hours are between 8.00am - 6.30pm.
4 days on rota.
4 week rota in advanceSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Non judgemental,Patience....Read more...
Duties will include but not restricted to:
To administer the apprenticeship vacancies on the National
Apprenticeship Service and College websites.
Produce social media updates to promote vacancies using Twitter, Facebook etc.
Actively work with candidates and engage with employers to identify suitable opportunities.
To carry out any other duties and responsibilities within his/her capabilities as reasonably directed by the line manager.
Undertake staff development and training as required to that duties can be performed to a high standard.
To undertake all aspects of the post in accordance with the College’s Equality and, Health and Safety and Safeguarding policies and schemes.
To comply with the College’s Data Protection policy in relation to the collection, use, storage and disposal of personal and/or sensitive information.
To undertake any other duties as may reasonably be expected, commensurate with grade, both within and, where required, external to the College.
Answering incoming calls within the office.
Producing reports as requested.
Making & filing sign up packs for apprentices.
Action reviews using pro solution.
File reviews.
File certificates for apprentices.
Archive files where necessary.
Training:
Level 3 Business Administrator Apprenticeship Qualification.
Functional Skills in English and maths if required.
Training Outcome:After completion of your apprenticeship you will potentially have the opportunity to progress onto full-time positions within the business.Employer Description:Whether you’re a school leaver ready to take the next step, an adult who wants to advance their career or learn something new, or you’re a business owner looking to up skill your staff – you can find it all here at Macclesfield College!Working Hours :Monday to Thursday between 8.40am to 5.00pm and Friday 8.40am to 4.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental....Read more...
The ideal candidate will be someone who is really committed to everything they take on and has a real passion to move forward. We are also looking for someone with the following qualities:
Duties and responsibilities:
Supporting the office managers with administration duties throughout the day
Completing company file reviews, ensuring all information held is accurate and relevant
To ensure all administration documentation are up to date and correct
Establish and maintain administrative systems that ensure the effective and efficient running of the department
Regular use of in-house systems to upload documents and update any client information
Provide administrative support for projects relating to the department activities
Undertaking other such duties as appropriate to the grade, as required by the manager
Training:
Business Administrator Level 3 Apprenticeship Standard qualification
Level 2 Functional Skills in maths and English (if required)
Blended on/off the job training and location to be confirmed
Training Outcome:
Future opportunities - growth to handle their own portfolio then manage and train up future apprentices
Employer Description:Merchant Connect Incorporations was established as an offshoot from an existing corporate service provider with over 15 years of experience in International tax structuring and compliance, accountancy, legal contract and drafting, VAT registration and reporting and director recruitment.
During this time a wealth of experience was gathered around the merchant processing sector. As such, a separate venture was established to cater for the needs of clients worldwide who wish to establish a real business organisation cross border for the purposes of registering a Merchant ID number and processing credit and debit cards with Visa/MasterCard via their respective websites.
Merchant Connect Incorporations specialises in:
• Company Formation and Management
• Tax Compliance and Structuring
• Accounts Preparation and Filing
• VAT and MOSS Registration and Compliance
• Treasury Services and Bank Account Opening for Collecting Settlements
• Professional Director Recruitment and TrainingWorking Hours :Monday - Friday, between 8.30am - 5.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills....Read more...
WS Transportation BV have a great opportunity for an apprentice to join our team in Immingham. As an apprentice, you will play a crucial role in supporting our operations by assisting in, planning workloads, providing excellent customer service, and handling general administrative tasks. This apprenticeship offers an exciting opportunity to gain hands on experience, and specialist knowledge of the transport industry.
Key Responsibilities:
Serve as a point of contact for customer enquiries
Assist with general administrative tasks such as customs clearance, data entry, filing, and document management
Support with planning routes to ensure timely and efficient delivery of goods
Ensuring ongoing communication between drivers, customers and depots
Prepare and maintain transportation-related records, including driver logs and delivery schedules
All other associated duties as required
Requirements:
Strong organisational skills with the ability to prioritise tasks and meet deadlines
Excellent communication skills, both verbal and written
Proficiency in basic computer applications, including Microsoft Office
Attention to detail and accuracy in handling administrative tasks
Ability to work effectively in a team environment and collaborate with colleagues
Willingness to learn and adapt to new challenges in the transportation industry
Enthusiasm for pursuing a career in transport logistics and operations
Training:Business Administrator Level 3.
All delivery for this apprenticeship will take place within your place of work. A dedicated Vocational Trainer will visit on average once every 4 weeks, to establish a personal learning and development plan, outlining a schedule of training activities and business objectives.
You will complete a mixture of on and off the job training, including workshops, face to face training and online sessions. You’ll also be supported by your colleagues at all times and will have a full induction.
You will have a review every 8-12 weeks with your Line Manager and Trainer to discuss your progress.Training Outcome:WS Transportation BV are offering this position with a view to the role becoming permanent for the right candidate, with opportunity for internal progression. A professional and career driven individual would flourish in this role. We are committed to investing bespoke industry training and with our wealth of industry knowledge, the right candidate will have a career for life.Employer Description:WS Transportation BV is a pioneering company leading the way in transportation services for the construction industry. Founded in April 2014 by William Stobart and his son Edward Stobart, WS Specialist Logistics has quickly established itself as a dynamic force in the sector.
- Directed by industry experts. -
At WS Transportation BV, we pride ourselves on our commitment to innovation, safety, and efficiency. Our dedication to pushing boundaries has led to a step change in these sectors, setting new standards for excellence. From flatbed transport to specialist lifting services, we offer a diverse range of logistics solutions tailored to meet the unique needs of our clients. -
Our impressive portfolio includes some of the UK's and Europe's most renowned blue-chip brands, as well as numerous UK SMEs. Joining our team means becoming part of a company that values collaboration and partnership, working closely with clients to deliver outstanding service and tailored transport solutions. -
Customer service is at the heart of everything we do. With a dedicated 24/7 customer service department based at our Head Office in Runcorn, our team ensures that both drivers and clients receive the support they need, whenever they need it. Our real-time ETA boards provide clients with peace of mind, allowing them to track their deliveries with ease. -
Technology is central to our operations at WS Transportation BV. We've invested in cutting-edge IT systems, including GPS tracking and central planning, to streamline our processes and enhance efficiency. Our commitment to innovation extends to driver training and development, with industry-leading standards of induction and CPC courses ensuring that our team members are equipped with the skills and knowledge they need to excel. -
Join us at WS Transportation BV and be part of a company that values its people and fosters a culture of growth and development. With opportunities for advancement and a supportive work environment, we're committed to helping you reach your full potential in your logistics career.Working Hours :Monday to Friday, 08.30 - 17.30, with some flexibility over start/finish time.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Professional attitude,Ambitious,Excellent telephone manner....Read more...
Duties/main responsibilties include:
Responding to complex enquiries from customers, Financial Advisors, Representatives and Management Companies received via post, email and web
Responses can be written or verbal and must be of a high standard adhering to Management Company style guides using all core systems
Review department procedures to ensure they are up to date and to comply with regulations
Demonstrate your flexibility in response to the challenging, changing environment
Strive to exceed minimum standards of quality and productivity
Suggest process improvements to meet the goals of the department and Management Company
To carry out any other duties which are within the employee’s skills and abilities whenever reasonably instructed
Conduct and Behaviour – Core Requirements
To exercise due care and diligence, ensuring the areas the role is responsible for are organised and controlled
To uphold responsibilities for risk and business continuity practices as appropriate to the position the role holds within the organisation
To comply with the regulatory regimes in which operates, with particular consideration given to relevant Client Asset, Data Protection and Financial Crime Prevention regulations, as appropriate to the above role
All employees are accountable for the delivery of a quality service, driving for excellence in all their work activities:
To be quality-driven, aiming for 100% accuracy and timeliness of delivery
To effectively plan the way services are delivered so that all activity is directly related to providing quality services and meeting the expectations of the customer (internal and external)
To continuously review processes and practices relating to the role and act as a catalyst for change and improvement in individual and team performance
To observe proper standards of market, business and personal conduct, demonstrating integrity in the execution of duties
To communicate and promote the values which reinforce and support a consistent quality culture
Training:Training will take place at Burnley College one day a week. Training Outcome:There is potential for career progression on successful completion of the apprenticeship. Employer Description:SS&C Technologies is the world’s largest independent hedge fund and private equity administrator, as well as the largest mutual fund transfer agency. SS&C’s unique business model combines end-to-end expertise across financial services operations with proprietary software and solutions to service even the most demanding customers in the financial services and healthcare industries.Working Hours :Monday to Friday, 40 hours to be taken between 8am-6pm.Skills: Communication skills,Attention to detail,Problem solving skills,Analytical skills,Decision making,Excellent spelling and grammar....Read more...
Are you ready to take your administrative skills to the next level? We're seeking a proactive and organized individual to join our team as an Administrator / Planner. This role is pivotal in managing multiple responsive maintenance contracts, particularly focusing on roofing repairs for various clients. If you thrive in a fast-paced environment, enjoy problem-solving, and possess excellent communication skills, we want to hear from you.Key Responsibilities:
Efficient Scheduling: Coordinate the daily schedules of up to 10 operatives, ensuring their diaries are optimally utilized. Promptly allocate work to operatives as they become available, maintaining a full workloadEmergency Management: Monitor our system for emergencies and handle them promptly to meet targets effectivelyClient Interaction: Provide top-notch service to our clients, both face-to-face and over the phone, ensuring their needs are met with professionalism and efficiency Closing out jobs to keep the WIP at a good level also Handling scaffold request and helping to close out complaints.Team Collaboration: Work collaboratively within a team to achieve collective goals and targets. Aim to achieve a minimum of 20-30 new order allocations daily, with potential for growthAdministrative Tasks: Handle various administrative duties, including office housekeeping, data inputting, uploading photos, notes, and codes to client portals, as well as transferring information to Excel spreadsheetsCustomer Relationship Management: Utilize our CRM software (Joblogic ) experience preferred but not essential) to collect customer information, and maintain strong client relationships
Skills Required:
Excellent telephone etiquette and communication skillsStrong problem-solving abilities and the capacity to multitask effectively dealing with clients, operatives and Tennent’sMeticulous attention to detail, particularly in note-taking and spreadsheet managementProficiency in Microsoft Office suite, especially ExcelSolid literacy and numerical skills for daily spreadsheet inputs
Desired Qualifications and Experience:This role is ideal for candidates with a background in administration or relevant office experience. While experience with our CRM software, Joblogic is advantageous, full training will be provided for the right candidate who demonstrates commitment and enthusiasm for the role. minimum 4 years experience in this roleBenefits:
Competitive salary based on experienceCompany eventsCompany pension scheme On-site parking facilities Full-time position (8-hour shift) with no weekend work, offering a healthy work-life balance
If you're ready to embark on a rewarding career path with opportunities for growth and development, apply now to become an integral part of our dynamic team. We're committed to supporting your success through comprehensive training and a supportive work environment. Join us in delivering excellence to our clients while advancing your professional s....Read more...
Responsible to the Senior Administrator /Headteacher from whom they will receive formal supervision.
Undertake reception duties, answering routine telephone and face to face enquiries and signing in visitors.
Administration:
Provide routine clerical support e.g. record and circulate messages to other members of staff, photocopying, filing, scanning, faxing, emailing, complete routine forms, sort and distribute mail, ensuring supplies of internal forms are kept well stocked.
Maintain manual systems.
Basic data inputting of computerised records/management information systems.
Undertake typing, word-processing and other IT based tasks.
Undertake routine administration, e.g. registers/school meals.
Resources:
Responsible for the safe keeping of office equipment and secure storage of supplies.
Operate office equipment e.g. photocopier, computer.
Maintaining stock and supplies and prepare information to help in the processing of orders.
Support senior members of staff in the collection and recording of school dinner money and other routine financial administration.
Other duties:
Receiving and escorting visitors around the School.
Training:
Customer Service Level 2 Apprenticeship Standard.
Functional Skills up to Level 2 in maths and English (if required).
Training will be one day per week at Skills for Work, Bradford Council.
This will be a hybrid training model with a mixture of sessions in person at their training centre in Bradford Centre and other sessions on Microsoft Teams.
Training Outcome:To be discussed at Interview Stage.Employer Description:We are an outstanding Nursery School with excellent facilities located at the heart of Canterbury estate in Bradford West Yorkshire. We work in close collaboration with Exceed schools and Bradford Maintained Nursery Schools to ensure we provide the best opportunities for our children and the community.
Here at Canterbury we believe that the key to unlocking children's potential begins with connection and a sense of belonging. Seeing children for who they are first and foremost enables us to meet them where they are academically. Having strong relationships and celebrating every child's unique gifts enables us to tailor their learning and make it meaningful and challenging to them. We provide all of our children with real, hands-on experiences to help prepare them for their educational journey and future contribution to the world around them.
Canterbury is more than just a school - it’s a family and we want all of our children and families to feel confident and comfortable in who they are so that they can go out into the world and make the positive difference that only they can make.Working Hours :10am – 2pm, Term Time Only + 5 daysSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience....Read more...
Job Scheduling and Allocation
Schedule and allocate work requests based on team members' skills, ensuring the most suitable person is assigned to each task.
Monitor job progress to ensure tasks are completed in a timely and efficient manner.
Job Tracking and Reporting:
Utilise reporting tools to track outstanding jobs and follow up to ensure they are completed promptly.
Take appropriate action to resolve any delays or issues that may arise during job completion.
Customer Inquiries and Communication:
Handle incoming phone inquiries with professionalism, providing clear and accurate information to customers.
Conduct follow-up calls to ensure customer satisfaction and address any issues or concerns.
Invoice Management:
Prepare and issue initial invoices for services rendered, ensuring accuracy and timely delivery to clients.
Assist with processing payment inquiries and liaising with clients on outstanding balances.
Quotation Follow-ups and New Business:
Follow up on outstanding quotations to ensure job bookings are confirmed and secured.
Assist in generating new business by effectively communicating the benefits of our services to potential clients.
Key Management and Security:
Manage and securely oversee the key tagging system, ensuring accurate records are kept and that keys are handled responsibly.
Supplier and Contractor Communication:
Act as a liaison between internal departments, contractors, and suppliers to ensure all operational needs are met.
Source and order necessary parts, following company purchasing procedures and guidelines.
Operational Support and Other Duties:
Provide general administrative support to ensure the smooth running of the office.
Assist with any other reasonable duties as required by the Office Manager or Directors.
Reporting and Feedback:
Report on various office activities, job progress, and any issues that require attention, providing regular updates to the Office Manager.
Training:The apprentice will receive training through a combination of workplace learning and practical sessions at NESCOT College. Training will take place once a month at NESCOT College, where apprentices will develop essential administrative skills and knowledge to support their role effectively. Training Outcome:Upon successful completion of the Apprentice Office Administrator program, there are several career progression opportunities, including:
Permanent Employment – Many apprentices secure full-time roles within the company as Office Administrators or Administrative Assistants.
Advanced Apprenticeships – Progress to a Level 3 Business
Administration or Team Leader/Supervisor apprenticeship to further develop leadership and management skills.
Specialist Roles – Depending on interests and strengths, apprentices may move into areas such as HR, Finance, Customer Service, or Marketing.
Higher Education – Some may choose to pursue further qualifications, such as a diploma or degree in business administration or related fields.
Employer Description:We are based in South West London, our plumbers, electricians, and gas heating engineers are ready to assist. We have the experience to deal with whatever project you have on your hands. From creating detailed project plans for a full house rewiring to responding on the fly to emergencies with calm heads and practical advice, we’re professional and get the job done.Working Hours :• This role may require occasional flexibility in hours to meet business needs.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,negotiation....Read more...
As a Business Support/Administration Apprentice, you will be trained to be responsible for (but not limited to) the following:
· Supporting the Logistics team with general admin duties including booking transport and tracking deliveries
· Prioritising workload based on the ever-changing demands of the business
· Updating our inventory management system to enable the scheduling and timely dispatch of orders
· Maintaining Excel spreadsheets for stock levels
· Producing reports and analyse data to assist the admin team to prioritise orders
· Ensuring customers have received goods, maintaining customer satisfaction
· Producing Invoices for payment
· Managing the transport diary for deliveries
· Communicating with customers at all levels, dealing with queries in a professional and helpful manner
· Adhering to company policies and procedures
You’ll develop your skills alongside the Management and Admin Team, learning a variety of duties and supporting the whole business to continued growth. You’ll be taught and mentored by colleagues who have a great understanding of the job role; to achieve your full potential and share in the company’s success.
If you are committed and ready to take your first step into a real career with a fantastic close-knit team, then please apply now!
This apprenticeship and opportunity with Direct Track Solutions Ltd will be highly competitive, so please don’t miss your chance!Training:The successful candidate will continue their studies with apprenticeship specialists, RNN Group both remotely and from one of their campuses, giving you the training and support you need to become a well-rounded and successful administrator.
The Apprentice Standard you will be studying is Business Administration – Level 3Training Outcome:Further and higher skill development within the business. A lifelong career with Direct Track Solutions Ltd.Employer Description:Direct Track Solutions Limited was founded in 2002 to focus on competitive supply chain solutions for the railway industry. Their philosophy is to provide a personal approach to their customers; setting us apart from other supply chain distributors. Their ethos for quality, innovation and service is underpinned by their supply partners. DTS remain focused on continuous improvement and remain fully committed to providing excellent quality and service going forward to support the rail Industry.
DTS are proud to utilise apprenticeship schemes in order to build on its workforce and create opportunities for local people.Working Hours :Monday to Thursday – 09:00 – 17:00, Friday 09:00 - 15:00Skills: Communication skills,IT skills,Attention to detail,Presentation skills,Analytical skills,Logical,Creative,Initiative,organisation & time management,Work under pressure,Reliable & trustworthy....Read more...
The primary purpose of this role is taking responsibility for daily administrative and accurate data entry tasks within a workshop office.
The successful applicant will be trained to accurately process works orders and provide other administrative tasks within our busy open plan Engineering and Production Office.
The role will encompass the following key elements:
Once an order is received; check customer order corresponds exactly to the appropriate CTE Quotation
Complete IPO checklist using quote as reference, liaise with production and check batch sizes for the particular job, create job-cards and check sub-con / materials tab / free issue parts
Check job card order and ensure accuracy
Liaise with production to check dates are planned accordingly
Project Manage sub-con suppliers / customers if free-issuing parts to ensure sourced parts are available to kit in good time
Liaise with colleagues to Collate and Complete Customer / Job Logs, track and record any design changes, note and quantify customer derived delays, maintain additional chargeable hours information and advise any consequential delays accordingly
Training:
As part of this role, you will undertake a level 3 apprenticeship in Business Administration
Your training will be completed online with a dedicated tutor who will support you in your studies. You will be given one day a week to work on your apprenticeship training
The training you will be completing as part of the Level 3 Business Administrator apprenticeship standard includes:
Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
Continued Professional Development training, organisational structure
Legislation and Regulations
Business Administration communication skills
Stakeholder Engagement - both internal and external
Stakeholder analysis, service level agreements (SLAs), stakeholder salience, stakeholder power versus interest grid
Record and document production - document layout, GDPR, Proof reading techniques
Decision Making - cost benefit analysis, break even analysis,
5 Why’s, Root Cause Analysis
Risk analysis and risk management, risk implication/ probability chart, force field analysis, use of organisational policies, procedures, and frameworks for support
Social Media in Business and personal
Project Management tools - project Life Cycle, Gantt chart, Power V’s Interest Grid, SWOT analysis, Work Breakdown Structure, and risk management techniques
Change management
PESTLE analysis
Finance - Budget Management, invoice processes
Interpersonal skills - professionalism, coaching methods, organisational culture
Presenting Like a Pro - workshop on how to deliver high quality presentations
Training Outcome:
You will have the opportunity to join our team as a full-time employee
Employer Description:Our principal business is the design and manufacture of precision fabricated components and thermal insulation solutions for the motorsport and automotive industries. We support customers racing in championships around the world including IndyCar, F1 and the WRC.
Our mission is to build strong and lasting business partnerships, enabling our customers and employees to achieve their full potential.
Our vision is to take the lead through innovation, quality and delivery, to become the number one global provider of precision fabrication and thermal insulation solutions.Working Hours :Four days per week, working from 7.00am to 5.30pm. Currently trialling a 4-day week with longer daily working hours, so all employees have either a Monday or a Friday off.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Analytical skills,Team working....Read more...
Support our officers and soldiers through administrative support.
Support the chain of command with their decision-making.
Expect global deployment on exercise or operations, or even to an Embassy.Training:Step 1 - Basic training will teach you how to be a soldier. This covers everything from fieldcraft to how to handle a rifle. If you join as a Junior Soldier (under 17 years and 6 months), you’ll do a 23-week basic military training course at Harrogate. If you join as a Regular Soldier (over 17 years and 6 months), you’ll do the regular 14-week adult basic training.
Step 2 - You have 15 weeks’ of specialist training at Worthy Down, Winchester, where you learn about military personnel and financial administration. You’re trained to use our information systems and will also get your Category B Driving licence (car). Later in your career, you can take recognised qualifications in Business Management and Human Resources. These include apprenticeships and degrees.
Qualifications you could get after trainingLevel 2 Certificate for Military Personnel Administrators.
Level 3 Diploma for Military Personnel Administrators.
Business Administration Apprenticeship – Level 2 or 3 including Functional Skills in maths, English and IT.
Training is accredited by the Defence Awarding Organisation, Institute of Leadership and Management and Chartered Management Institute, ranging from Levels 4 to 7.
Personal development opportunity to undertake a foundation degree in HR Practice.
Opportunity to apply for accountancy training after qualifying period and selection.
Cat B Driving Licence.In the case of the AGC(SPS) , Service personnel will start L3 Business Administrator when they begin Initial Trade Training (ITT) and continue their learning during their first assignment.Training Outcome:If you show the right commitment, skills and academic ability, you could become a Commissioned Officer. Members of the British Army are promoted on merit. Work hard, study hard, and you can rise through the ranks.Employer Description:Protecting the nation and its dependent territories will always be the British Army's first role. Highly trained soldiers are ready to deploy anywhere at any time to meet a variety of challenges, ranging from support to the Police following a terrorist attack, to specialist capabilities such as bomb disposal and intelligence experts, 24 hours a day 365 days a year, we are always ready to serve. You belong here.Working Hours :Total hours per week: 40.
Shift and working patterns may vary.
Working locations will vary nationally depending on the apprenticeship and working requirements.Skills: IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative,Patience....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Leak Administrator is responsible for tracking, reviewing, calculating, and invoicing all TremCare, TremSource, and Warranty leak calls within a specified division. This position will ensure contractual requirements are managed, tracked, and executed in a timely manner. This position should be a very detail-oriented and organized professional who understands the importance of deadlines, communication, and customer-specific requirements. This role must have excellent communication and organizational skills as you will work together with regional dispatchers and regional administrators to ensure leaks are completed promptly and ready for invoicing. This position will also be training under the TremCare and Warranty admin team and assisting them with various tasks as needed. This position is intended to build a strong foundation for future growth.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Create/organize a master leak file within a specified division and be responsible for keeping all information accurate and up to date. Responsible for reviewing recently submitted leaks, determining coverage type (Tremsource, Gold, Platinum, Warranty, etc.), and depending on coverage either creating a billable leak line or linking to an existing line in SAP. On Warranty leak calls that are under a contractor obligation period, this individual will be responsible for creating POs to send to the contractor and monitoring PO status in SAP. Responsible for creating manual SO#'s in SAP for processes outside of LeakTracking (Republic warranties, etc.). Work with warranty administrators on missing/needed information when reviewing warranty leak calls. Responsible for contacting sales rep/sales admin on leaks that are reported on expired warranty agreements. Responsible for attaching roof plan drawings to SO#s in SAP. Work with the warranty adjustment team to gain approval for work beyond just a normal leak repair. Responsible for adding hours to SO# in SAP if extra time is required and approved. Responsible for tracking all leaks within a specified division. Responsible for following up with regional dispatchers on leak calls that have labor hours or costs posted but have not been completed in FSM/SAP. Responsible for reviewing all completed warranty leaks and determining if the scope being completed is to be covered under Tremco Warranty or if billable. Responsible for calculating and invoicing leaks within 4-7 days of field completion. Responsible for closing invoiced leak calls (TECO'ing service orders and corresponding contract line). Responsible for processing subcontractor invoices for payment. Ensure leak data has been entered in OLI before invoicing. Conduct and foster professional and timely communication (utilizing a wide array of communication methods) with the regional support teams for all work-related matters. Assist with managing data and information across multiple platforms including SAP, Excel, LeakTracking, OLI, and more. Responsible for maintaining and updating all information in LeakTracking (contractors, call roster maintenance, notification maintenance, reporting, etc.) Inputting leaks in OLI as needed. Special projects as needed Other tasks as assigned by the manager. Assist TremCare & Warranty Admins with various tasks as needed.
OTHER SKILLS AND ABILITIES:
Superior written, oral, and digital communication skills. Ability to collaborate and work closely with other teams and departments. Computer Literacy, 365 suite, SAP, Excel, Word, IOS. Organizing, planning, and prioritizing administrative business functions. Performing Administrative activity: performing day-to-day administrative tasks such as maintaining, tracking, and management of paper and electronic data. Organizing, planning, and prioritizing work: developing specific goals and plans to prioritize, organize, and accomplish work. Knowledge of customer service principles and practices. Familiarity with Microsoft Office products, such as Excel, PowerPoint, and Word, and key social media tools. Ability to consistently demonstrate the company's values of hard work and insight, and to remain effective in their approach to work. A resilient attitude towards challenges and the ability to manage pressure. Apply for this ad Online!....Read more...
This is a perfect time to join the department in this newly created role prior to the beginning of the academic year. The role is being created to assist the team in meeting its increased workload, and to enable it to further improve its service to the Department.
You will be located within the Courses Team in DPIR. The team manages all the department’s postgraduate courses and key aspects of our joint undergraduate courses alongside History, Philosophy and Economics.
You will assist the team with a wide variety of tasks across both undergraduate and postgraduate provision, which will provide excellent training for a wide variety of education-related roles across the university in both colleges and other departments. This would include assisting with graduate applications, responding to offer holder enquiries, assisting with exam administration, dealing with lecture recording issues, providing communications support in relation to website updates or event organisation.
As part of this role, you will undertake an Apprenticeship with Abingdon & Witney College, where you will complete the Business Administrator Level 3 Apprenticeship. It should be noted that, despite the apprenticeship title, this apprenticeship relates to the administration of academic higher education courses within the university. The successful candidate would not be involved in the business of politics or international relations.
Responsibilities
You will be fully trained to carry out the following main tasks:
Enquiry handling:
• Act as first port of call for all types of enquiries. Respond to emails, phone calls, and other communications
• Publish events in our Virtual Learning Environment
• Deal with queries about room-bookings for teaching
• Organise online student rep elections
Course administration:
• Edit lecture recordings and assist with making them accessible to certain students
• Liaise with lecturers and students about ad hoc access requirements (due to clashes/illness)
• Assist with inputting payments into the system for paying examiners
• Assist with the management of online reading lists
• Assist with putting exam papers or submissions onto the online platform
• Liaise with teaching staff and other departments to make arrangements for teaching, and inputting arrangements into the online calendar
• Assist with drafting agendas, minutes and action logs for departmental meetings
• Assist other members of the team during peak periods
• Help to keep email distribution lists and access to online systems up to date
Additional duties:
As a new starter, you will be expected to complete mandatory training for the department and, if applicable to your role, these include:
• Information security and Data Protection
• Implicit Bias
• Bullying and Harassment training
• Equality and Diversity briefing
Please note that there is a more detailed Job Description on the University of Oxford jobs and vacancies page - vacancy reference 178252.Training:Duration:
15 months practical training period, plus 3 months for End Point Assessment
Delivery model:
Work-based training with your employer
10 days Business Professionals training at college
Approximately 12 on-site assessment visits per year
Level 2 Functional Skills in maths and English (7 days at college for each, if required)
Off the job training will count for at least 6 hours per week of an apprentice’s time at work
Qualifications included:
Level 2 Functional Skills in English and maths (if required)
Level 3 Business Administrator apprenticeship standard
End Point Assessment:
Knowledge test
Portfolio based interview
Project/improvement presentation
Training Outcome:Over 80% of our apprentices continue with us in the role they have been trained for after their apprenticeship and that is just the start of their career.Employer Description:We are the largest employer in Oxfordshire with around 16,000 staff working in and around Oxford in a huge range of roles.
Our apprentices are never on their own and will benefit from a supportive environment working in collaboration with the rest of our committed team. You will also be supported by the central apprenticeship team and you will join our growing network of apprentices within the university. You will have the opportunity to become an apprenticeship ambassador for the University and region.
We will provide you with a welcoming and inclusive workplace, offering support and development opportunities that will enable you to progress and do your best work. We recognise diversity as our strength, vital for innovation and creativity, and we aspire to build a truly diverse community, which values and respects every individual’s unique contribution.Working Hours :Monday - Friday full-time. Times to be confirmed. This is an 18 month apprenticeship within a two year employment contract.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Logical,Team working,Initiative,MS Excel, Outlook and Word,Proactive 'can-do' approach,Willing to learn new skills,Adaptability....Read more...
Main responsibilities:
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, record and analyse data if and when required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports. Maintains records and files, handles confidential information in compliance with the organisation's procedures.
Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation.
Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively.
Demonstrates agility and confidence in communications, carrying authority appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard.
Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace.
Organises meetings and events, takes minutes during meetings and creates action logs as appropriate.
Training:Other Key Duties:
Reception duties.
Undertake photocopying tasks.
Collect and distribute mail.
Scan on incoming post & Prepare post for despatch.
Take special deliveries to the Post Office.
To order stationary as and when required
To archive files if necessary
Witnessing signing of Will’s
Provide refreshments when asked to do so.
Training Outcome:You will receive an industry-recognised certification, such as:
Level 3 Business Administrator Apprenticeship (UK) or an equivalent qualification.
Some programs may also include additional certifications in IT, project management, or finance. This qualification demonstrates your knowledge of business operations, office management, and administrative processes.Employer Description:Haworth and Gallagher was established in 1952 and for over 60 years we have provided a professional, personal and quality service.
We are proud of our enthusiastic and highly qualified staff who go the extra mile for all clients.
Above all we are committed to putting you first. At Haworth and Gallagher whether you are an individual or a business we not only provide the highest standard of legal advice across a wide range of specialist legal services but we build strong relationships with all our clients. By doing this we are able to properly understand your needs and support you throughout any matter. This dedicated service has proven successful and we have seen many of our clients not only return but also recommend us to their family and friends.Working Hours :Hours: 9.00am - 5.15pm, Monday -Friday.
Lunch: 1 hour.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills....Read more...
