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Apprentice Assistant Administrator

An apprenticeship is a trainee role designed for an individual who has little or no previous work experience. As a trainee member of the team apprentices will develop the skills and knowledge necessary to perform administrative duties to support both the offices and the wider service. About the role: The Apprentice Administrator will support the day-to-day running of the office by providing administrative assistance across multiple tasks. This role is designed to develop key business, organisational, and communication skills while working towards a recognised qualification. General Administration: Answering phone calls and directing enquiries appropriately Responding to emails in a professional and timely manner Maintaining health & safety records (digital and physical) Data entry and maintaining internal systems  Office Support: Assisting with the preparation of documents Supporting scheduling of meetings and diary management Assisting with ordering supplies and managing stock levels Ensuring office areas are organised and presentable  Management Support: Supporting supervisors and managers with day-to-day tasks Assisting with spreadsheets (e.g. E-Learning Matrix) Updating internal systems Assisting with onboarding paperwork and compliance documentation  Learning & Development: Completing all coursework and requirements as part of the apprenticeship programme Attending training sessions and reviews as required Demonstrating willingness to learn and develop new skills Applying learning directly to day-to-day work Training:Duration: 15 months practical training period, plus 3 months for End Point Assessment Delivery model: Work-based training with your employer 10 days professional training at college Regular meetings with your training coordinator to monitor progress and well-being Approximately 12 on-site or/and Teams assessment visits per year Apprentices will complete a minimum of 348 hours of off-the-job training Training Outcome:This apprenticeship could lead to a permanent role with good prospects working for a well-established company.Employer Description:Monard Electrical Contractors LLP was established in 1973. Over Fifty years’ experience means we cater for every electrical need. During more than four decades in business we have formed excellent, long-established partnerships with our clients and, thanks to this, we have an extremely varied client base in and around Oxfordshire and the south west of England.Working Hours :Monday to Friday, 9.00am - 5.00pm Full-time in the officeSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...

Housing / Lifeline Business Administration Apprenticeship (Darlington Borough Council)

Your weekly tasks could include: To undertake a range of business support tasks such as managing your own emails, copying, scanning, faxing, archiving, post, answering the telephone and taking messages. Input data accurately both manually and electronically on multiple systems, including extracting basic information within set parameters, checking the correct information is provided and chasing missing data. To produce basic performance management reports. Carry out basic audit and quality control of data input. Copy typing from notes, including completing standardised templates. To have an excellent understanding of your specific service from training provided in each area of our practices. Provide support to deal with a wide range of customer enquiries, ensuring a friendly and responsive service to telephone enquiries, email and visitors, e.g. answering routine queries, signposting and taking messages where appropriate. To carry out routine basic invoicing, creating purchase orders, handling of credit cards to include making ad hoc purchases as requested. Provide telephone cover and assistance for other teams as required. To input, complete and update both manual and electronic standard format data, checking the correct information is provided and chasing missing data. Produce standard reports and presentations. The population and creation of basic spreadsheets. Take basic notes at meetings for purposes within your own team. To provide basic facilities management – setting up rooms for meetings, ensuring the required equipment and resources are available and assisting attendees. Undertake the co-ordination of public information and literature, ensuring stock levels are maintained and in date. Perform diary management functions for officers in the authority, including arranging and re-arranging meetings, room booking and organising refreshments. Training:You will be completing the Level 3 Business Administrator Advanced Apprenticeship Standard with Darlington Borough Council Learning & Skills, Darlington.  The Business Administration Apprenticeship is designed to equip participants with the fundamentals required to work in any business environment. The programme can be delivered using a blend of on-line, anytime learning and expert-led classroom training covering core topics. Throughout this Apprenticeship, participants will be supported by tutors who have worked in a business environment and have gained many years of experience and who can truly support you to develop the skills and knowledge required to work in a wide range of administrative roles.Training Outcome:Learners could progress to: Level 4 Associate Project Manager Apprenticeship. Full-time employment upon completion of apprenticeship. Employer Description:Darlington Borough Council is a local authority in the NE East of England that serves the people of the Darlington Borough. Your reward for working at the Council goes beyond the salary you receive. In addition to pay, we are committed to offering a wide range of benefits. Such as: 31 days Annual Leave plus Bank Holidays, with option to purchase Additional Annual Leave (pro rata), Access to the Local Government Pension Scheme with option to make Additional Voluntary Contributions, Flexi-time scheme Enhanced Maternity/Paternity and Adoption Leave payments, Green Car leasing scheme, Cycle to Work scheme in partnership with Halfords, Access to free Physiotherapy sessions, Access to free and confidential counselling, Reduced cost membership to the Council’s leisure centre Fit for Life Package , Season ticket car parking permits or subsidised Town Centre parking permits subject to conditions, Access to Childcare Vouchers scheme subject to conditions, Access to a wide range of training Discounted Arriva Bus Travel Pass.Working Hours :Monday to Friday (Core hours 08.30 – 17.00). Flexi time available.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness,Follow instructions,Maintain confidentiality ....Read more...

Care Coordinator Apprentice (Geocare Services Limited)

This role is ideal for someone with strong administrative skills, excellent communication, confidence with computers, and a full UK driving licence with access to their own car. You will gain real experience, professional development, and the opportunity to make a meaningful impact on people’s lives. The Care Coordinator Apprentice will support the smooth and efficient running of our domiciliary care service. This role combines administrative responsibilities with occasional field-based duties, giving the apprentice a well-rounded understanding of care coordination, client management, and operational delivery. Working closely with the Registered Manager and wider team, the apprentice will help ensure that clients receive safe, high-quality, person-centred care. The apprentice will gain hands-on experience in scheduling, communication, compliance, and client assessments while developing strong organisational and leadership skills. This is an excellent opportunity for someone who is confident with computers, has strong communication abilities, and holds a full UK driving licence with access to their own car. Duties the Care Coordinator Apprentice Will Undertake: Rostering & Scheduling: Assisting with the creation and maintenance of staff rotas, ensuring all client visits are covered efficiently and safely Client Assessments & Reviews: Supporting senior staff during home visits to complete assessments, care plan reviews, and risk evaluations, while also being able to carry out these responsibilities independently when required Liaison with Social Workers & External Professionals: Liaising with social workers, district nurses, occupational therapists, and other professionals to ensure coordinated, person‑centred care Emergency Field Support: Providing occasional hands‑on support to clients during emergencies or staff shortages (full training provided) Office Administration: Managing documentation, updating digital care records, filing, scanning, and supporting general office operations Communication & Customer Service: Acting as a point of contact for clients, families, and care staff, ensuring clear, professional communication always Care Planning Support: Assisting with the preparation, updating, and monitoring of care plans to ensure they reflect clients’ needs accurately Compliance & Quality Assurance: Supporting audits, ensuring documentation is accurate, and helping maintain CQC compliance standards Technology & Systems Use: Using care management software and Microsoft Office to manage information effectively Staff Coordination: Liaising with care workers regarding schedules, changes, supervisions, client updates, and service requirements Client Relationship Management: Building positive relationships with clients and families, addressing concerns promptly, and ensuring a high standard of service Data Entry & Reporting: Recording information accurately, preparing basic reports, and supporting management with data collection Team Collaboration: Working closely with the Registered Manager, Care Supervisor, and wider team to deliver a high‑quality service General Operational Support: Assisting with recruitment tasks, training coordination, and other operational activities as required Training:Business Administrator Level 3. BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace. Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.Training Outcome:Upon successful completion of the apprenticeship, there may be opportunities to progress into a permanent Care Coordinator position within the company. With experience, apprentices can further develop into roles such as Senior Care Coordinator, Care Supervisor, or Deputy Manager, depending on performance and business needs. The company is committed to supporting ongoing professional development, additional training, and career progression for motivated individuals.Employer Description:We are a dedicated domiciliary care provider committed to delivering high-quality, person-centred support to individuals living in their own homes. Our services are built on compassion, reliability, and respect, ensuring that every client receives the care they need to live safely and independently. Our team consists of skilled care professionals and support staff who work together to provide a seamless and responsive service. We pride ourselves on maintaining strong relationships with clients, families, and the wider community, and we continuously strive to improve the quality of care we deliver. As an organisation, we value professional development and offer ongoing training, support, and opportunities for career progression. We are committed to creating a positive working environment where staff feel supported, appreciated, and empowered to make a meaningful difference in people’s lives.Working Hours :Monday to Friday, 9:00am - 5:00pm (30-minute break)Skills: Communication skills,Organisation skills,Team working,IT & Digital skills,Word & Excel skills,Time management skills,Reliable & Professional,Caring & Supportive ....Read more...

Apprentice Planning Administrator

Manage and coordinate work schedules using information from multiple sources to ensure efficient planning and delivery of works Proactively liaise with operational teams across the framework to gather progress updates and maintain accurate records Produce reports on completed and outstanding worksWork closely with the Streetworks Coordinator to develop knowledge of the role and provide support and holiday cover when required Liaise with clients and local authorities, ensuring clear and professional communication at all times Update internal and client IT systems, including uploading CCTV footage and maintaining systems such as CC&B and Maximo Support the wider team during periods of absence or operational incidents Collaborate with the Customer Service Team to ensure a high standard of customer care is delivered Provide customers with updates on planned entry dates and effectively manage expectations Build and maintain strong working relationships with both internal and external stakeholders The Group is committed to achieving a high standard of health and safety in all its activities and the post holder will be expected to contribute to maintaining standards to ensure compliance with all appropriate legislation To take a full role in the implementation of personal development through appraisals and to participate in any identified training or development opportunities To recognise the importance of fairness and equality in the workplace, to treat everyone with dignity and respect The successful candidate will be measured on: Accuracy of information Achieve deadlines Proactive approach with ownership It is not possible for this document to totally encompass or define all tasks that may be required of the post holder. The outlined duties may therefore vary from time to time without materially changing either the character or level of responsibility.Training:The Business Administrator Level 3 will be delivered in the workplace by a visit from a college trainer coach once a month.Training Outcome:Upon successful completion of the apprenticeship, there is a possibility of permanent employment and going on to complete further qualifications. Employer Description:At Esh, our values shape the way we work every day — and you can expect to see them in action from the moment you join us. Care: We prioritise your wellbeing and development, offering a supportive environment where you’re encouraged to grow, learn, and bring your best self to work Trust: You’ll have the autonomy to take ownership of your work, with managers who believe in your abilities and are there to support you when needed Integrity: We do the right thing, even when it’s not the easiest option. You can rely on open, honest communication and fair decision making Respect: We value diverse perspectives and create a workplace where everyone is listened to, valued, and treated with dignity Working Together: Collaboration is at the heart of how we operate. You’ll join a team that celebrates shared success and supports one another to achieve great results Together, these values create a workplace where people feel welcome, trusted, appreciated, and proud to be part of the team.Working Hours :Monday - Friday 8.30am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Patience ....Read more...

Business Support Apprentice Administrator

The successful candidate will be primarily based on Commercial Reception, acting as a welcoming first point of contact for visitors, learners and staff. In addition, the apprentice will support a range of administration functions across different departments, providing a broad understanding of business support operations. The Business Support Apprentice Administrator will provide administrative support across the organisation to help ensure the smooth running of day-to-day operations within Alliance Learning. The role involves supporting different departments such as Business Support, Recruitment, Commercial / Sales and accounts. Key Responsibilities: Provide administrative support for different administration functions within Alliance Learning, to include Business Support, Recruitment, Commercial / Sales and accounts Maintain accurate learner and employer records on internal information systems Support learner enrolment and onboarding processes, ensuring documentation is completed accurately Respond to general enquiries from learners, employers, and staff, ensuring queries are directed appropriately Support Careers Education, Information, Advice and Guidance sessions for new apprentices Cover Commercial Reception desk Cover Student Support Desk when required Data inputting into relevant departmental systems (registrations and certification, customer feedback, recruitment, sales, Business support) Assist with data entry, document management, and filing (electronic and paper) for relevant departments Manage incoming emails, telephone enquiries, and general correspondence, directing queries to the appropriate team Minute taking for relevant departmental meetings Communicate effectively with internal teams, tutors, assessors, and external stakeholders and ensure a high standard of customer service at all times Attend a minimum of 3 careers events per calendar year Promote Alliance Learning (all divisions) to all interested parties through a wide range of events To administrate, facilitate and invigilate exams in line with all awarding organisation guidelines and JCQ procedures Ensure confidentiality and compliance with data protection and organisational policies Ensure that you uphold the company’s Safeguarding and Equality, Diversity and Inclusion policy at all times Provide administrative support for internal audits, assist with preparations for external audits (e.g., from the Department for Education), and provide administrative support during an Ofsted inspection where applicable. What You Will Gain: A Level 3 Business Administration qualification Valuable workplace experience Ongoing support and training The opportunity to work within a supportive and friendly team environment Training:The training will be delivered at Alliance Learning. Learners will complete a face to face session every three weeks with two further study days to undertake activities given by the tutor and employer.Training Outcome:Full time role for the ideal candidate.Employer Description:Based in Horwich, Bolton, we have over sixty years’ experience in the training industry. We are part of the University of Greater Manchester Group, allowing us to offer Level 2 - Degree Apprenticeships. We train around 300 Apprentices and 6,000 individuals each year to gain vital skills to take back to the workplace. Our staff have many years’ experience in their relevant training areas and have a friendly professional approach to training. We offer Apprenticeships and Training Courses at the highest quality available in the North West, helping people to develop, learn new skills and fulfil their potential. Whether it’s an Apprenticeship or a Training Course you are looking to complete, we have the training solution for youWorking Hours :Monday - Thursday 8.00am - 4.15pm and Friday 8.00am - 2.00pm.Skills: Communication skills,IT skills,Team working,Professional attitude ....Read more...

Sales & Provisioning Apprentice

Engineering Job Allocation: Assign jobs effectively based on customer requirements, ensuring accurate scheduling Customer Contact & Coordination: Liaise with customers to confirm service needs, scheduling, and any additional clarifications required post-sale Clarifying Questions: Use post-sale follow-ups to ensure engineers have the right job details and required equipment Order & Quote Management: Generate and process customer orders and quotes promptly CRM & Systems Management: Maintain and update customer records using Freshsales CRM, InControl for ticketing, and XERO for invoicing and accounting Process Improvement: Identify inefficiencies and recommend improvements to enhance workflow and customer experience Support  Cross functional support between technical and operations Adhoc any other duties as required to fulfil role Training: An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying College or training organisation - ISALES ACADEMY LIMITED Your training course - Business Administrator Equal to Level 3 (A level) Course contents: Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required. Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches' others in the processes required to complete these tasks Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches' others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required Your training plan - Level 3 Business Administration Apprenticeship Classroom sessions are bi-weekly.Training Outcome: An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence Potential for full-time employment on successful completion of the apprenticeship Transferable skills that are invaluable in the wider world of work Employer Description:This business is approaching it’s tenth year and is a specialist provider of fully managed connectivity and telecommunications services, providing mobile based (4G/5G/WiFi/Starlink) solutions to customers when traditional fixed line services cannot meet their requirements. Their teams deliver tailored engineering to SME customers across the UK in a multitude of business verticals.Working Hours :Monday to Friday, 9:00am - 5:30pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative ....Read more...

Sales Support Coordinator

Sales Support Administrator Salary: Circa £27-35k dependent on skills and experienceFlaxton, York – office basedMonday – Friday (9:00 AM – 5:00 PM with half an hour unpaid lunch) + flexibility to work additional hours to support holiday coverWhat We Offer Competitive salary dependent upon experienceCompany Pension SchemeOnsite Parking20 days holiday, plus bank holidays About the Company:Charters-Reid is one of the leading Chartered Surveyors in York and throughout the region. We pride ourselves on ‘making buying property simple’ and the after-sales service we give to clients, whether that be our Chartered Surveyors explaining report contents or one of our friendly office staff answering queries, is the best!We are seeking a high-energy, professional, to work within offices set in surroundings so stunning they’ll make you glad the clocks just went forward. We are a fast-moving property survey comparison hub, and we’re looking for a Vivacious Professional who has mastered the art of the "Calm Juggling Act."The Path: You’re the person who sees a mountain of tasks and thinks, "I’ll just dance to the top." You have the seasoned professional maturity to handle planning fees and deadlines with a steady hand, but the philosophical wit to smile when the cosmic absurdity of the UK property market kicks in. You understand that true growth comes from staying centred while the world moves fast.You Have: A first-class work ethic and a "Keep Smiling" mantra.The wisdom of experience paired with a high-vitality "Sales Buzz."A black belt in multitasking and a genuine love for helping people navigate their move. The Reward: Work in a beautiful location with a team that actually enjoys each other’s company. It’s a brilliant, harmonious place to grow and thrive.Based in Flaxton, York and soon moving to our brand new offices also in Flaxton.Main Purpose of Job:You will provide a full range of sales support and office administration services to Charters-Reid, working closely with the administration team and surveying team to provide an exceptional customer experience.Key Responsibilities/Outputs:Administrative Duties First point of contact for all customer enquiries, providing product and pricing information, updating and/or booking surveying appointments and services appropriately (predominantly residential).Accountable for administering the end to end booking process, utilising the Survey Planner systemBuild and utilise a sound knowledge of our product ranges, promoting to our customers and optimising opportunities to cross and up-sell.Pro-actively build customer relationships, understanding the customer needs and requirements, working to exceed these at all times.Support the team, informing the Team Leader of any issues impacting customer bookings and satisfaction, suggesting and implementing solutions and improvements.Fully utilise all available internal systems/technology to ensure the customer experience is the best it can be.Perform data entry with speed and precision.Handle all customer issues and complaints in a sensitive and timely manner, ensuring a successful outcome for the customer, elevating to the Team Leader and Surveyors as and when appropriate.Act as a positive role model, recognising the value of team working, positively reinforcing co-operation, mutual support and commitment to the team.General office admin tasks to ensure the smooth and efficient running of the office.Any other reasonable request, within your capability, as required for the effective operation of the business Working Relationships You will be expected to form and maintain productive working relationships with all colleagues across the Charters-Reid group of companies. Key Skills & Experience Previous Office/Sales Administration experienceExperience of the property industry advantageousPrevious experience of using a survey planner/booking system or similarProficient in Microsoft Office (Word, Outlook, Excel)Engaging and confident telephone mannerDiary management experienceExperience of working in a customer facing environmentPrevious experience of working within an owner-managed businessFriendly, helpful and approachableFlexible and adaptable approach to work and working hours to meet customer and business needsAbility to work at paceA team player with a ‘hands on approach’Good organisation and planning skillsExcellent written and verbal communication skills The above list of duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post across the Charters-Reid group of Companies.Interested?  If you feel that you possess the relevant skills and experience then please send your cv by return.   INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...

GP Surgery Business Administration Apprenticeship (Orchard Court Surgery)

 The duties and responsibilities to be undertaken may include any or all the items in the following list. Duties may be varied from time to time under the direction of the manager, dependent on current and evolving workloads and staffing levels: Duties of the post: Covering reception, meeting, and greeting patients. Taking telephone queries and booking of appointments. Working in the admin office within the staff team on a rotation basis, under the guidance of the Reception Manager. Logging a variety of information into patient records using a purpose-built clinical system. Provide a confidential, efficient, timely and accurate administration service. Using Excel and Word to perform specific tasks set by the Operations Manager. Scanning incoming correspondence into patients’ electronic records via the clinical system. Providing general administrative support such as filing, photocopying, and general letters and any other duties appropriate to the role. Sorting incoming post. Working in the reception office within the staff team on a rotation basis, under the guidance of the Reception Manager. Logging patient arrivals, booking appointments, and utilising the full range of services provided with the electronic appointments' system (training will be provided). Dealing with patients face-to-face in a professional manner. Calling patients. Contacting patients by e-mail/letter. This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the Management Team which are relevant to your role within the company to meet the overall business needs. The role will evolve as time and duties progress.Training:You will be completing the Level 3 Business Administrator Advanced Apprenticeship Standard with Darlington Borough Council Learning & Skills, Darlington. The Business Administration Apprenticeship is designed to equip participants with the fundamentals required to work in any business environment. The programme can be delivered using a blend of online, anytime learning and expert-led classroom training covering core topics. Throughout this Apprenticeship, participants will be supported by tutors who have worked in a business environment and have gained many years of experience and who can truly support you to develop the skills and knowledge required to work in a wide range of administrative roles.Training Outcome:Successful completion of the apprenticeship could lead to: Full time employment. Level 4 Associate Project Manager Apprenticeship. Employer Description:We have 3 male doctors and 3 female doctors. Of the male doctors, 1 is full-time and 2 are part-time. Our female doctors are also part-time. We also from time to time have a medical student attached to the practice. We have 2 female Practice Nurses, who offer a full range of services including health promotion, blood pressure management, immunisations, cervical smears and chronic disease clinics such as asthma, diabetes and heart disease. We also employ a Practice Assistant to help our Practice Nurses with procedures such as taking blood samples. We have a Practice Pharmacist, 1 Secretary, 9 Receptionists, a Practice Manager and a Deputy Manager. We also have other members of the Health Care Team who visit from time to time including District Nurses, Health Visitors, Community Midwives, Community Psychiatric Nurses, Counsellors, Well-being facilitators, Dementia nurses and pathway advisory services. We provide a full range of medical services including maternity care, contraceptive services child health surveillance and minor surgery services. The nurse also runs Diabetic, Asthma, Coronary Heart Disease and COPD clinics The surgery is within NHS Tees Valley Clinical Commissioning Group (CCG).Working Hours :Monday - Friday: Shifts between the hours of 7:15am and 6pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience ....Read more...

Apprentice Admin Assistant

Specific responsibilities of this role: To act as the first point of contact for parents/carers, visitors and other stakeholders arriving at school To undertake reception duties and associating tasks Control access to the school including signing in and out all visitors, parents/carers and other stakeholders, checking identification as necessary, issuing passes and security access passes in line with safeguarding procedures Deal with telephone and face-to-face enquiries efficiently and in a professional and supportive manner Resolve messages and queries promptly and accurately, by liaising with relevant members of staff and respond appropriately Sort, distribute and despatch promptly post and deliveries to the appropriate staff whilst liaising with the premises team To arrange and co-ordinate events and visits by external agencies, including NHS staff, photographers, etc., including distribution of materials to parents/carers and the collection of students for NHS vaccination programmes Communicating and liaising effectively with staff, students, parents, feeder schools and other external agencies as required Contributing to the successful delivery of all administration tasks as required Assist in the maintenance of computer-based records using SIMS to ensure all student information is accurate and up to date Recording, franking and reconciliation of outgoing mail including managing the dispatch of external mail, ensuring time delivery to the designated post office Process and monitor free school meal forms and respond to routine FSM queries/correspondence Distribute communications e.g. letters, newsletters, reports etc. to parents/carers, staff and other stakeholders Order, monitor and manage stock, ensuring best value following purchasing processes Provide general clerical/administrative support to the admin team, Office Manager and Business Manager including photocopying, typing, word processing, filing, scanning of paperwork to various software programmes Assist with organising parents/awards evenings and other meetings and events, including the organisation of rooms and equipment, and providing refreshments as required Keep records in accordance with Corporate Records Management Policy and to work within current GDPR requirements, information sharing protocols and guidelines ensuring information safety and confidentiality at all times To attend training as determined appropriate Ability to present oneself as a role model to students in speech, dress, behaviour and attitude This position is subject to an enhanced DBS with barred list check Training: Business Administrator Level 3 Attendance to Access Training one day per month for workshops Training Outcome:Potential for employment within the school.Employer Description:General: Whilst every effort has been made to explain the main duties and responsibilities of the post, each individual task is not identified. Employees will be expected to comply with all reasonable requests from the Headteacher. The post holder must carry out his/her duties with full regard to the Trust’s Child Protection, Equalities and other relevant polices in the terms of employment and service delivery to ensure that colleagues are treated, and services delivered in a fair and consistent manner. That the post holder is required to comply with health and safety policy and systems, report any incidents/ accidents/hazards and take pro-active approach to health and safety matters in order to protect both yourself and others. Any other duties of a similar nature related to the post, which may be required from time to time. That the post holder will be required to comply with all School/Trust policies. Induction: All new staff will receive an induction as part of the induction process to help new employees become effective in their role and to find their way within the school. Confidentiality: All member of staff should not divulge any personal and/or confidential information to which they may have access to during the course of their work.Working Hours :Term-time only, plus 5-days (39-weeks), 37-hours per week. We are currently trialling a 37-hour working week, with times to be agreed individually. Lunch break: 30 minutes. Holidays will not be granted during term time.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Creative,Initiative,Patience,Embrace change well ....Read more...