As an Office Support and Administration Apprentice, you'll be responsible for (but not limited to) the following:
· Preparing letters and documentation in line with business requirements and specifications;
· Recording data and creating reporting documents using Microsoft Excel;
· Communication management across all departments via emails, phone calls, teams, face to face meetings;
· Ensuring GDPR is always adhered to and handles confidential information in line with the organisations policies and procedures;
· Provide administrative support to all departments such as Marketing, Purchasing, Quality, Stores and Production as required;
· Analysing data and working with marketing to boost Employer Branding within the area;
· Adopting a friendly, professional and customer focused service to all stakeholders;
· Ensuring all general enquiries are responded to in a sensitive and timely manner, in accordance with procedures and directing complex enquiries to the appropriate staff;
· Potential project management with opportunities to potentially lead the projects.
You’ll develop your skills under the guidance of the Management Team, learning a variety of duties and supporting the whole business to continued growth. You’ll be taught and mentored by colleagues who have a great understanding of the job role; to achieve your full potential and share in the company’s success.
If you are committed and ready to take your first step into a real career with a fantastic close-knit team, then please apply now! This apprenticeship and opportunity with Cinch will be highly competitive, so do not miss your chance!Training:The successful candidate will continue their studies with apprenticeship specialists, RNN Group both remotely and from one of their campuses, giving you the training and support you need to become a fully competent and successful administrator.
The Apprentice Standard you will be studying is Business Administration – Level 3Training Outcome:Further and higher skill development within the business. A lifelong career with Cinch Connectors Ltd.Employer Description:Cinch Connectivity Solutions has established itself as a global leader in interconnect solutions, delivering products engineered for the toughest environments in the Military, Aerospace, and Industrial sectors. With a relentless focus on innovation, Cinch has expanded its capabilities through key acquisitions like Fibreco Limited and Array Connector, enhancing its range of connectors and optical products.
Throughout its history, Cinch has achieved notable milestones, including supplying connectors to leading commercial aircrafts in the 1960s and contributing to early U.S. space programs. Today, Cinch boasts over 80 patents, 8 global manufacturing facilities, and 43 distribution channels, continually pushing the boundaries of technology and developing solutions that shape the future.Working Hours :Monday-Friday
Hours to be confirmedSkills: IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Some knowledge of Microsoft,Ability to prioritise workload,Knowledge of Data Protection,Time management,Work under pressure,some knowledge of CRM Systems....Read more...
Undertake administrative tasks, for example, record keeping (both manual and computerised), filing, responding to routine correspondence, photocopying, message taking, word processing, data input and retrieval, as required
Assist with the distribution of incoming mail and despatch of outgoing mail as required
Receive enquiries by telephone, face to face and email and take appropriate action to ensure that such enquiries are properly responded to, learning to make appropriate decisions to either responding personally or redirecting to an appropriate officer
Provide support to staff members as appropriate, including arranging meetings, appointments and diary maintenance and co-ordination, and to take minutes/notes of meetings and undertake appropriate follow up action
Assist in the analysis, preparation, compilation and distribution of statistical and other information, through the formulation of reports and documentation
Learn to work effectively as part of a team as well as on own initiative, including undertaking research and being involved in the development, implementation and improvement of administrative services and procedures
Maintain up to date and accurate records
Assist in a range of financial or related activities, including ordering, invoice processing, maintenance of accounts, charging systems and appropriate records, administration of allowances, grants and agency payments, assessment for and collection of income, payment of fees, provision of stationery, conduct inventories etc.
Conform to, actively commit to and promote DCC Customer Service Standards both with internal and external customers when using any communication media including telephone,email and face to face
Adhere to existing working practices, methods, procedures,undertake relevant training and development activities and to respond positively to new and alternative systems
Work with information technology and associate systems in accordance with County Council policies and to observe data protection guidelines, policies and procedures
Co-operate with the Council in complying with relevant health and safety legislation, policies and procedures in performance of the duties of the post
Carry out the duties and responsibilities of the post in compliance with the County Council’s Equal Opportunities policies
Understand and comply with the County Council’s Environmental policies
Maintain an excellent level of attendance at apprentice training sessions and successfully achieve the required level 3 qualification
Training:
Business Administrator Level 3 Apprenticeship Standard
Training will take place at Exeter College
This will require the successful candidate to attend the Exeter College Site once a week
Training Outcome:
This is an extremely exciting time to join us as we are expanding our apprenticeship offer to invest in the future Council workforce.
There are no guarantees of employment at the end of the Step In Programme, but we would expect the apprentice to apply for further employment, ideally within the Council or within the wider Devon economy.
Employer Description:At Devon County Council, we work together to improve life across Devon for everyone. We want to create a place that people enjoy living in, as well as a place that you enjoy working.Working Hours :Monday - Friday, 9.00am - 5.00pm (Flexible working hours are an option)Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental,Listening Skills....Read more...
Provide support to the team in operatives training across all shifts and processes
Provide administrative cover in the event of absence of the Head of Operations Manager and/or Production Manager. This may include providing day to day supervisory cover for the durations of any absences
Receipt of raw materials onto Acumatica system
Assisting with daily Health and Safety monitoring within the site and operations
Recording daily Health and Safety reports and managing site Safety Culture system
Maintain organised FIFO of all raw materials and ensure area and product are easily accessible for speedy retrieval with store areas
Work with material procurement to ensure material stocks match site requirements
Take part in stocktakes as required weekly/monthly and generate stock sheets for use by Finance / Planning
Work with Planning & Logistics department: update despatch database, print delivery documents, manifests, including dealing with any logistics related communication with hauliers and Antrim and Coventry offices
Ensure quality management system is functional within the site, in line with ISO and FSC standards, in the form of daily/weekly/monthly audits on processes to verify conformance
Maintain calibration records and condition of measuring equipment
Ensure recorded Cost of Quality (COQ) cases are reported within database and follow up action/corrective actions are completed
Manage any Non Conforming Products (NCP material to ensure it is recycled into sellable product
Procurement of engineering parts and consumables, specific to site on request of Head of Operations Manager
Attending regular meetings and assisting with note taking
Keeping KPI records updated and reporting trends in daily operations meetings
Any other duties as required
Training:
The Business Administrator Level 3 Apprenticeship will take you 18 months to complete
You will attend College at least twice a month throughout the year where you will receive one-to-one support from your assessor and functional skills tutors
Training Outcome:
Advanced Apprentices may progress onto the Level 4 Higher Apprenticeship if their job role allows
Career progression and employment opportunities will be enhanced upon completion of the Apprenticeship framework at any level
Employer Description:For over 30 years, SAM has been at the forefront of MDF mouldings manufacturing, supplying high-quality products to the UK, Ireland, and beyond. Our commitment to excellence, innovation, and sustainability has positioned us as the trusted choice for merchants, manufacturers, and the construction industry.
With the largest range of primed MDF mouldings in the UK, we take pride in delivering precision-engineered products that meet the highest standards. Our extensive in-house capabilities, from bespoke design to high-volume production, ensure we can cater to projects of any scale.
At SAM, we believe in more than just mouldings, our focus extends to customer service, sustainability, and continuous product development. Whether you’re looking for classic profiles, contemporary designs, or custom solutions, our team is dedicated to helping you bring your vision to life.Working Hours :Monday - Friday, 7.00am - 3.30pm. Flexibility required. (40 hours per week exclusive of breaks)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Knowledge of ISO and FSC....Read more...
Planning & Purchasing Administrator – Leigh – Earn £12.98 to £14.42 per hour – Full Time - Immediate Start – Apply Now!Assist Resourcing are looking for Planning & Purchasing Administrators in Leigh to work with our client, who are a plastic products supplier in Leigh. Employee Benefits: Competitive Earnings: £12.98 to £14.42 per hourMonthly Site bonus (up to 5%)Company BonusExcellent Facilities: Comfortable break areasCasual DressFree, secure car parkingProfessional Development:On-going trainingFree upskilling opportunitiesAs well as offering a good work life balance, a welcoming team and Christmas shut down. Our client really do offer it all! Roles & Responsibilities:Purchasing and Planning activities:On receipt of sales orders from sales office - establish whether raw materials are on site and available to manufacture the jobDetermine most appropriate & efficient production line to plan the workFeed delivery date information back to Sales OfficeOrder any required raw materials, taking care to use correct supplier, pricing, volumes, and month of requirement.Regularly consult with production, technical and sales, to ensure that material is run to standard and on time.Stock checking on a monthly basis, receiving quantity data from warehouse, and cross checking that all items are present and correct.Any anomalies to be investigated, and the system to be updated where appropriate.Always maintaining standard raw material stock levels on site.To be able to cover other areas such as releasing sales ordersInteraction with key suppliers to discuss supply performance, pricing, volumes etc.Ad-hoc dutied include Accounts Data entry:Dealing with purchase invoices, accurately correlating invoices with goods in delivery notes, establishing the correct item and quantity has been received, and that the price is correct on the invoice to purchase order that was raisedInputting this into the accounting software, via the ERPCredit control – recording receipts from customers and allocating to the correct customer account. Maintaining records and chasing customers for overdue amountsMaintain and update company in-house databases and systems.Dealing with and responding to emailsInvoicing and dealing with queriesThe role will involve interaction with Production, Laboratory, Sales Office & Accounts / Finance. From the initial order phase through to delivery to customers and invoicing. Working Hours: You will be available to work Monday to Friday, 09:00 to 17:00. About you: To be considered for this role, you will be required to have 12 months experience in a similar role. You must be able to demonstrate experience in Customer Service, have good computer skills and have an excellent attention to detail. You will be positive, proactive and have a flexible approach to work. You will be a UK resident and will be able to travel to and from the site for your shift. We are unable to assist with VISA applications and cannot assist with relocation. Interested?If you are looking for a new opportunity, why not click to apply today?....Read more...
You'll be at the heart of our business, providing crucial administrative and operational support across various departments. No two days will be the same as you develop a wide range of business skills, contributing to the efficiency of our organisation. Your daily and weekly tasks will include:
Being the first point of contact for visitors and incoming communications, managing calls, and directing emails to the correct teams, demonstrating strong communication skills.
Coordinating hospitality for meetings, booking rooms, arranging refreshments, and ensuring a positive first impression for all visitors, managing priorities and own time effectively.
Managing and updating digital and physical filing systems, assisting with invoicing, processing payments, and supporting both debtor and creditor enquiries, maintaining accurate records and handling confidential information.
Providing administrative support to the Sales Team, including supplying proof of delivery documentation and confirming delivery dates, showcasing your ability to build and maintain positive relationships.
Assisting with planning internal meetings and staff events and organising national and international travel and accommodation bookings for staff, applying effective planning and organisation skills.
Training:
Level 3 Business Administrator apprenticeship standard (can include Level 2 elements if required)
Level 2 Functional Skills in maths and English (if required)
This apprenticeship is delivered through a combination of Work Based Assessment and day/block release. The programme will culminate in an End Point Assessment, where all the skills and knowledge gained on the apprenticeship will be formally tested.Training Outcome:Upon successful completion of your apprenticeship, there's a strong possibility of a permanent position within ProMinent Fluid Controls. You could progress into various administrative or support roles, utilising the comprehensive business administration skills gained during your apprenticeship, with potential for progression towards leadership or management.Employer Description:We are a global market leader within the water treatment industry, solving our customers metering, water treatment and chemical fluid handling challenges, with innovative sustainable & cost-efficient solutions. Delivering great service worldwide, we earn the trust of customers of all sizes and sectors. WHY US? We are totally focused on our people and are so proud of the fact that more than 45% of our staff have been with this business for longer than 10 years. This speaks volumes about our values, why people join our business and translates into amazing relationships with our clients. We love to help our people to develop and thrive, giving them opportunities to add to their skills and knowledge.Working Hours :Monday to Friday, 8:30am - 5.00pm.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,IT skills,Number skills,Organisation skills,Presentation skills,Problem solving skills,Team working,Time-Management....Read more...
We are a growing EdTech company specialising in providing HR services and software to schools and Multi Academy Trusts. Based in Calder Grove, Wakefield, we are looking for an apprentice to join the team, supporting our customers in using the software products and providing an excellent customer experience. This is a great opportunity to not only work towards a Business Admin qualification but join a fast-growing (and fab!) team with bags of career development for the future.
Main duties and responsibilities after training:
Working with our onboarding team to assist them with setting up new customers onto our software platforms using a variety of methods, including using Excel spreadsheets, Outlook, MS Teams, our internal software and using the telephone
Undertake project-based work relating to improving the customer experience and helping to identify gaps in our service
Provide support for our customers on all of our products re: software issues and operational support
Logging all helpdesk interactions and keeping customers informed at all times of progress (via telephone or email)
Logging bugs & issues on DevOpps and escalating any issues to the relevant departments
Assisting with setting up our boardroom for any meetings or training and arranging refreshments when required
Ensuring the telephone is answered promptly
This is not an exhaustive list and responsibility will be increased as the business and individual grows.Training:As a business administration apprentice, you will complete the following qualifications as part of your Apprenticeship:
Level 3 Business Administrator Apprenticeship Standard qualification
Level 2 Functional Skills maths and English if equivalents are not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio
Training Outcome:
Great prospects for progression to a full-time position for the right candidate
Employer Description:At SAMpeople, we’re bringing together decades of expertise supporting HR in schools with the latest in people technology.Helping over 1,800 schools and trusts hire,manage and support their most important asset with clarity and confidence every day.Our vision has always been to 'create better futures for our children through Innovative people solutions'. Our team have a vast depth of knowledge in school business management and Edu HR. That's our pedigree. In fact, our founder and Managing Director worked as a School Business Manager/Consultant for 7 years before setting up Fusion HR In 2011! You will be working with a variety of people, with different experiences and skills. However, we are also parents, dog owners, gig goers,cyclists, gym bunnies, festival goers and yoga enthusiasts. Our team song Is 'Don't Stop Believing'. Come and join the fun! We are education specialists that provide impactful products & services to help schools and MATs manage their people and deliver the best outcomes for children.Working Hours :Monday - Friday, 8.30am - 4.30pm (30 mins lunch).Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
As an Office Support/Administration Apprentice, you'll be responsible for (but not limited to) the following:
Receipt and distribution of internal and external post
Electronically filing legislative documentation in order as prescribed by Line Manager.
Assisting in the development of routine reports to monitor our contractor’s performance.
Contacting customers for feedback and to communicate any appointments made/rearranged.
Receiving telephone/email and Teams chat enquiries into the department and being able to seek out information required and following this through to a resolution.
Updating computerised records (data input)
Production of standard letters and email communications to our customers
Routine administrative duties such as minute taking, photocopying, scanning.
Planning and scheduling works orders inline with customer requirements on our bespoke planning system (DRS)
Utilising our housing management system (CX and CAP) to process invoices.
Support in the collation and submission of any GPC receipts.
To promote the Association’s values and diversity policies and practices in all aspects of service delivery
To work in accordance with the Associations Health & Safety policy and associated procedures.
To participate in any training relevant to the post.
To attend and participate in team meetings, supervisions and appraisals as required.
To attend and participate in any corporate induction training.
To undertake any other duties appropriate to the grade and purpose of the job which may be determined by an agreement with the post holder, management and appropriate trade union.
You’ll develop your skills alongside the entire team, learning a variety of duties and supporting the whole business to continued success. You’ll be taught and mentored by colleagues who are well versed in the job role and industry; to achieve your full potential and share in the company’s success.
If you are committed and ready to take your first step into a real career in administration, then please apply now! This apprenticeship and opportunity with S.Y.H.A.will be highly competitive, so please don’t miss your chance!Training:The successful candidate will continue their studies with apprenticeship specialists, RNN Group both remotely and from one of their campuses, giving you the training and support you need to become an all-rounded and successful administrator.
The Apprentice Standard you will be studying is Business Administration – Level 3.Training Outcome:Further and higher skill development within the business. A lifelong career with S.Y.H.A.Employer Description:In 1972, South Yorkshire Housing Association (SYHA) was formed as part of a wider movement to end homelessness after our founder, John Belcher, watched Ken Loach’s Cathy Come Home.
Over fifty years later, we still help people and families to settle at home, live well and realise their potential. We offer homes for affordable rent, shared ownership and extra-care housing, and a range of other services, support and opportunities across Sheffield City Region.
We are regulated by the Regulator of Social Housing and members of the National Housing Federation
We rent homes to people who need them, across South Yorkshire and beyond.
We also build new houses, and campaign to increase the number of new and affordable homes.
.Working Hours :Monday to Friday, hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Friendly and approachable,Good attitude to work....Read more...
You will answer enquiries and provide basic guidance in accordance with policies and processes. Help ensure that data and personal records are kept up to date, accurate and confidential, supporting all functions by taking notes at meetings, creating reports for colleagues and managers.
Provide a range of business administration support to the teams, utilising MS Office software and a range of in-house systems, flexibly responding to changing day-to-day demands
Receive and respond to colleagues and manager queries and request in relation to L&D, HR and Management Information (MI)
Provide administrative support to a range of meetings, including, for example, organising venues, contacting delegates, sending out pre-meeting information. Input relevant data onto a range of systems ensuring accurate and confidential maintenance of business records
Proactively support initiatives to develop the business and generate income
Develop skills to enable prioritisation of work, and the production of accurate work within deadlines
Act as an ambassador for apprenticeships within the business both internally and externally and representing us where appropriate at external events
Work at all times to health and safety regulations and policies in order to maintain a safe working environment
Work well with colleagues, commence work promptly each day and complete all work to a satisfactory standard
Report to supervisor any additional work that is needed to complete a job to the required standard
Maintain the businesses reputation for great customer service through actions/conduct
Actively support the businesses commitment to Equalities and Diversity
Ensure that NVQ course work is delivered on time and diligently to fulfil the requirements of the course
Undertake any other appropriate duties required by management
Training:Duration:
15 months practical training period, plus 3 months for End Point Assessment
Delivery model:
Work-based training with your employer
10 days Business Professionals training at college
Approximately 12 on-site assessment visits per year
Level 2 Functional Skills in maths and English (7 days at college for each, if required)
Off the job training will count for at least 6 hours per week of an apprentice’s time at work
Qualifications included:
Level 2 Functional Skills in English and maths (if required)
Level 3 Business Administrator apprenticeship standard
End Point Assessment:
Knowledge test
Portfolio based interview
Project/improvement presentation
Training Outcome:
CIPD Level 3, HR Assistant/ L&D Assistants/
CIPD level 5, HR Advisor, Recruitment Specialist
Employer Description:At ODS, we take pride in our role in making Oxford a world-class city. From waste collection to maintaining roads and parks, our team works tirelessly to ensure the city remains vibrant and beautiful. It's tough work, but it's incredibly rewarding. Joining ODS means joining a team of dedicated professionals who care deeply about their work and their community. Our employees are the backbone of our success, and we value their commitment and passion.Working Hours :Monday to Friday, 8:30am - 4:30pm.Skills: Communication skills,IT skills,Customer care skills,Team working,Keen to learn,develop skills,Experience of Microsoft Office,Strong team-work ethos,Able to prioritise work,achieve deadlines,work flexibly,Must be confidential....Read more...
We are seeking a detail-oriented and proactive HR Administrator to support the HR team with the smooth running of administrative processes, filing systems, and data analysis tasks. This is an entry-level position ideally suited to someone who has recently completed A Levels, has excellent English and Maths skills, and is looking to build a career in HR through a Level 3 HR Admin Apprenticeship.
The successful candidate will play a key role in ensuring HR data is accurately maintained, reports are prepared efficiently, and filing is organised and compliant. You will gain exposure to a wide range of HR functions while learning on-the-job.
Key Responsibilities:
Administrative Support
Maintain and update employee records both electronically and in physical files.
Assist with preparing HR documents such as offer letters, contracts, and onboarding paperwork.
Support the coordination of HR processes such as recruitment, onboarding, training tracking, and offboarding.
Data Management & Analysis
Use Microsoft Excel and other tools to input, manage, and analyse HR-related data.
Prepare basic reports and summaries for the HR team and senior management.
Ensure data accuracy and confidentiality at all times.
Process & Filing Efficiency
Maintain well-organised and compliant filing systems.
Support the implementation of efficient HR administrative processes.
Identify areas for process improvement and contribute to continuous improvement efforts.
General HR Support
Assist with diary management and scheduling for HR-related activities.
Respond to internal HR queries in a timely and professional manner.
Provide support to the wider HR team as required.
Training:HR Support Level 3 Apprenticeship Standard:
As part of this apprenticeship, the apprentice will study the Foundation Certificate in People Practice accredited by the CIP
Apprentices will be required to attend a series of workshops to study 4 mandatory modules:
Business, Culture and Change in Context
Principles of Analytics
Core Behaviours for People Professionals
Essentials of People Practice
HR Support Level 3 Apprenticeship Standard:
You will also receive full training and support from the apprenticeship team to increase your skills
Your training will include gaining a Level 3 HR Support qualification
Training Outcome:
Career progression opportunities
Secure a full-time position after successful completion of apprenticeship
Employer Description:Cairneagle was founded in 2001 as an independent generalist consulting firm, and since then we support strategic decisions that chief executives, boards, service providers, and private equity firms have to make by bringing structure, insight and judgment to situations of uncertainty and material financial impact.
The winning of the first EducationInvestor award for consultants to the Education Sector in 2015 cemented the arrival of Cairneagle’s education practice as a go-to provider in the space. Education now makes up the majority of our practice, and with 500+ projects conducted in the space, we have grown to be a leading strategy consultancy in the sector both in the UK and internationally.
We advise education and training institutions and providers of technology and services to the sector on corporate and business strategy. We also support trade and financial investors in education businesses with portfolio reviews, M&A screens, and both buy-side and sell-side commercial due diligence.Working Hours :Monday - Friday, 9.00am - 5.00pm. Shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Positive attitude,Hard-working,Motivated....Read more...
The duties and responsibilities to be undertaken may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the manager, dependent on current and evolving workloads and staffing levels:
Duties of the post:
Covering reception, meeting, and greeting patients
Taking telephone queries and booking of appointments
Working in the admin office within the staff team on a rotation basis, under the guidance of the Reception Manager
Logging a variety of information into patient records using a purpose-built clinical system
Provide a confidential, efficient, timely and accurate administration service
Using Excel and Word to perform specific tasks set by the Operations Manager
Scanning incoming correspondence into patients’ electronic records via the clinical system
Providing general administrative support such as filing, photocopying, and general letters and any other duties appropriate to the role
Sorting incoming post
Working in the reception office within the staff team on a rotation basis, under the guidance of the Reception Manager
Logging patient arrivals, booking appointments, and utilising the full range of services provided with the electronic appointments system (training will be provided)
Dealing with patients face-to-face in a professional manner.
Calling patients with reminders/results etc.
Contacting patients by e-mail/letter with reminders/results
This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the Management Team which are relevant to your role within the company to meet the overall business needs. The role will evolve as time and duties progress
This will be based over two sites, The Boulevard Practice and Horne Street Surgery.Training:Level 3 Business Administrator apprenticeship standard, which includes:
Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills. You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times.
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions. All evidence will be logged to your electronic portfolio. Training Outcome:Great prospects for progression to a full-time position for the right candidate upon completion.Employer Description:"The purpose of The Boulevard Medical Practice is to offer care, support and advice to all patients to enable them to maximise their quality of life." The doctors and staff at The Boulevard Medical practice Halifax are proud to offer the highest standard of patient-centred healthcare. We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups. New patients who live in our catchment area are more than welcome to join us! In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right-hand side. Please have a look around and do send us some feedback if you like. The practice has access for the disabled with all consulting and treatment rooms on two floors along with a patient lift and disabled toilets. We also have wheelchairs in the surgery for patients to borrow whilst attending to help them get to / from the car park and around the building. Please ask at reception if you would like to use one.Working Hours :Monday - Friday, either 07:45am - 1:45pm or 12:30pm - 18:30pm on a 2-week rotation. 1 day study (if taking a lunch break day will be extended by 30-minutes)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental,Patience,Good attendance record,Enthusiasm....Read more...
Key Responsibilities
Support The Hub (Before/After-School and Holiday Club)
Act as the primary administrator for The Hub, managing all related administrative and financial processes.
Oversee and maintain the online booking system for The Hub, ensuring accuracy and accessibility.
Support parents with booking queries, including troubleshooting and guidance.
Monitor and chase overdue payments, maintaining accurate records of outstanding balances.
Reconcile payments received via government tax-free childcare schemes and childcare vouchers with the online booking system.
Liaise regularly with Hub Managers to confirm attendance and ensure accurate registers.
Ensure all new children attending The Hub are fully registered, and their details are up-to-date.
Design and distribute promotional materials and adverts for holiday club activities.
Support for Pupils, Parents, and the Community
Undertake reception duties, including answering routine telephone and face-to-face enquiries and signing in visitors.
Provide a welcoming and professional front-of-house service, interacting daily with parents and carers.
Assist with pupil welfare duties and liaise with parents and staff as needed.
Support for Financial Administration
Collect, record, and securely store fees and other dues, including those related to The Hub’s before/after-school and holiday club services.
Monitor and manage financial transactions through the online booking system, ensuring all payments are accurately logged and reconciled.
Reconcile income received from multiple sources, including government tax-free childcare schemes, childcare vouchers, and direct parent payments, ensuring alignment with booking records and financial reports.
Liaise with the school’s finance team to ensure accurate coding and allocation of income and expenditure related to The Hub.
Generate and maintain detailed financial reports for internal use and external audit purposes, including income summaries, outstanding balances, and payment trends.
Follow up on overdue payments in a timely and professional manner, maintaining clear communication with parents and escalating issues where necessary.
Assist with budget monitoring for The Hub, providing administrative support for forecasting and expenditure tracking.
Ensure compliance with financial policies and procedures, including data protection and audit requirements.
Support to the Organisation
Provide routine clerical and administrative support, including photocopying, filing, emailing, and responding to correspondence.
Maintain manual and computerised records and produce reports and data as required.
Provide general advice and guidance to staff, pupils, and visitors.
Support to School
Promote and safeguard the welfare of children and young people.
Comply with policies related to child protection, health and safety, confidentiality, and data protection.
Support equal opportunities and contribute to the school’s ethos and aims.
Participate in training, meetings, and performance development activities.
Provide guidance and training to other staff or trainees as required.
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:There will be a full-time position offered to the right candidate on successful completion of the apprenticeship and the opportunity to progress.Employer Description:Our vision ‘Every Child Matters, Every Day Counts’ is at the heart of all we do. We believe that children who come to Cheslyn Hay are on a learning journey and that we need to work together to ensure that ALL children reach their full learning potential by making the most of every opportunity and every day.
We are a thriving and successful school and we pride ourselves on our positive ethos, values and strong sense of community.
Our children are excellent ambassadors for the school and their achievements, behaviour and attitude to learning are exemplary.
The school environment is attractive, vibrant and every opportunity has been made to ensure that it meets the needs of all of the pupils. We are always looking at ways of making improvements to meet the challenges of an ever changing curriculum.Working Hours :Monday to Friday between 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Onboarding:
To administer the background screening process and to liaise with new joiners regarding the onboarding process, progress and agreed start dates
To ensure IT equipment is set up and ready for the new joiner’s first day
To add new joiners to all people team systems
To carry out new joiner inductions
Offboarding:
To process leavers, including drafting resignation acknowledgement and leaver letters
To administer the exit interview process on the people team system
Employee Relations:
To administer and monitor the probation process
To draft variation to terms and conditions of employment letters, for example salary, job title or team change
To be the first line of response for people team queries, escalating to team members as required
Systems and Management Information:
To be responsible for the people team inbox, escalating emails to team members as required
To be an administrator of the people team system and provide support and training to employees on using the system
To maintain the employee folders on the people team shared drive; ensuring they are kept up to date
Recruitment and selection:
To support hiring managers by posting job adverts to Downing’s LinkedIn page and website, and collating responses
To provide administrative support to the candidate testing process
To support work experience and intern onboarding processes
Talent Development:
To manage incoming training requests from employees; ensuring approvals are in place before training is booked
To keep the learning and development tracker UpToDate
To book sessions and facilities for group training sessions
General:
To support the wider people team in project work
To act as an ambassador for Downing’s values, and to always behave in a respectful and professional manner
Training:As a HR Support Apprentice with BPP, you will complete the HR Support Level 3 Advanced Apprenticeship, which is aligned with the Chartered Institute of Personnel and Development (CIPD). Upon completion you will be awarded the CIPD Foundation Certificate, and you will be able to apply for Membership of CIPD.
The apprenticeship will be delivered through a blend of live online learning, pre-recorded lectures, and face to face inductions and masterclasses.Training Outcome:The Downing People Team is a small team, which means we work very closely together and share knowledge. The People Operations Assistant will be a key member of the team and will be exposed to the full lifecycle of the HR agenda. This is a great opportunity to become a well-rounded HR professional. Further opportunities within Downing will be dependent upon team structure and available roles at the relevant time. The opportunity to study for the Level 5 apprentice will be considered.Employer Description:Downing is dedicated to delivering investments that matter – for our economy, our health, our society, our local communities and our environment.
For over 35 years, our highly experienced team and our entrepreneurial spirit has driven us to seek out long-term and unique opportunities that solve challenges faced by investors, companies and society.
From our headquarters in the City of London, and from offices in Cardiff, Glasgow, Helsinki and Stockholm, we structure and manage innovative investments that meet specific investor needs and look to the future with conviction. Our 200-plus employees drive our vision of long-term value creation, which we achieve by being bold, straightforward and ambitious.
Guided by these principles we have a broad range of investment opportunities. Our private market offerings include renewable energy infrastructure, private equity and private credit. In public markets, we have a boutique of specialist fund managers that provide a distinctive suite of investment mandates.
As a certified B Corp, we take our responsibilities, to our investors, our stakeholders and society, seriously. We invest for return while always considering our impact on the world.
Diversity is important to us, and we see the benefits that having a team with a range of backgrounds and perspectives can bring. We are bold and ambitious, straightforward and we support each other. These core values are vital to everything we do – from the businesses we invest in, to the people we hire.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Initiative,Proficient in Word and Excel,Experience in customer service,Flexibility,Process Orientated....Read more...
This is an exciting opportunity within a small and friendly doctor’s surgery for an apprentice to learn all aspects of the surgery’s Administration and Reception duties.
The purpose of the role is to:
Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
Undertake a variety of administrative duties to assist in the smooth running of the practice including the provision of secretarial and clerical support to clinical staff and other members of the practice team
Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies
Duties and responsibilities:
The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the senior receptionist/practice manager, dependent on current and evolving practice workload and staffing levels:
Maintaining security in accordance with Practice protocols, when necessary
Maintaining and monitoring the practice appointments system
Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional
Processing and distributing incoming (and outgoing) mail
Taking messages and passing on information
Filing and retrieving paperwork
Processing repeat prescriptions in accordance with practice guidelines
Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
Clearing and re-stock consulting rooms as required
Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying and scanning
Ordering, re-ordering and monitoring of stationery and other supplies
Dealing with clinical waste collection companies
Provision of refreshments for staff and visitors as required; loading and emptying the dishwasher and keeping the kitchen area clean and tidy
Keeping the reception area, noticeboards and leaflet dispensers tidy and free from obstructions and clutter
Confidentiality:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
This list is not exhaustive.Training:As a Business Administration Apprentice, you will complete the following qualifications as part of your Apprenticeship:
Level 3 Business Administrator Standard Apprenticeship
Level 2 Functional Skills in maths and English if not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio
Training Outcome:Great potential to progress into a permanent position for the right candidate.Employer Description:Maybush Medical Centre is a well-established practice that has operated in the locality for over 100 years. The original surgery was situated in a small terrace property at the head of Regent Street in Belle Vue, until it moved into new purpose built premises on Portobello Road in 1997. In 2019, the premise was extensively renovated to bring the then outdated building up to new modern healthcare standards
We have approximately 9,000 registered patients, and we are 1 of 37 GP Practices in the district of Wakefield caring for a total population of more than 3300,000 residents, some of which are the most deprived neighbourhoods in the UK with a lower than average life expectancy.
The Practice has seen many changes in GP partnerships over the years, but in December 2017, Dr A Hayat & Partners acquired the NHS contract and are now responsible for the leadership and management of the business which operates as Maybush Medical Centre.Working Hours :Monday to Friday; 30 hours a week on a two-week rota
Week one 12:00 - 18:30pm (inc 30 min break)
Week two 08:00am - 14:30 (inc 30 min break)Skills: Communication skills,Attention to detail,Customer care skills,Team working,Initiative,Non judgemental,Patience,Good attendance record,Caring,Can Do Attitude....Read more...
