General duties including (full training will be provided):
Assisting with all day-to-day admin duties as required.
Opening delivered post from Royal Mail and internal postal system
Scanning and matching of letters and relevant correspondence into patients’ notes
Copying of patient notes for outside agencies or patients
Third-party checking of copied notes
Accessing and assigning from the NHS Mailbox
General photocopying for reception and consultation rooms.
Always ensure the security of data
Any additional general administrative duties required to help the practice run day to day
The tasks detailed above are required to be completed to an agreed standard within set time frames.Training:Training will be at North Lindsey College where you will access a wide range of facilities on offer.
Day release
You will undertake The Level 3 Business Administration apprenticeship standard.
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0
You will undertake Functional Skills for English and/or Maths if needed
You will undertake both on and off the job training by a team of industry-qualified professionals to give you the best skills, knowledge, and experience. Training Outcome:Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate. Several opportunities for career progression on completion.Employer Description:Ancora Medical Practice is owned by the partners and consists of a main surgery situated on Ashby Road, Scunthorpe and a branch surgery at Detuyll Street, Scunthorpe based at the north side of the town.
Like the population of the area, the practice has grown, and our services have expanded. Currently we have the largest list size in North Lincolnshire of 20,000 + patients.
We strive to provide a comprehensive service of high standard family medicine. The traditional values of being a family doctor are retained against a background of a modern progressive medical practice. We are also an accredited training practice.
The building on Ashby Road was originally two residential properties purchased by the partners and developed over the years since the practice commenced shortly after the Second World War. It is considered to be the main site for the practice with all the administration activities taking place there.
The building at Detuyll Street was the original surgery that was founded after the Second World War. The original house that was owned and lived in by the doctor was demolished and a new purpose-built surgery erected in 1984. This comprised a two-storey building with 4 consulting rooms, two treatment rooms a reception and waiting area, and a meeting/training room.Working Hours :Monday – Friday - Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
This role is ideal for someone who can provide a professional and warm welcome to our patients, ensuring every contact is of the highest quality. You will have excellent communication & IT skills, a compassionate and friendly nature and have the ability to operate in a busy environment with a range of people and professions, working closely with our clinical and administration teams.
This role is ideal for someone who is highly organised and an effective communicator. Your regular duties in this role will be dealing with telephone, face to face and electronic enquiries. You will be booking and/or amending patient appointments and home visits, contacting patients to provide information from the clinical team and assisting patients to access our services and those available in the wider community.
Job Responsibilities:
RECEPTION:
Receiving patients, consulting with members of practice team
Processing personal and telephone requests for appointments, telephone consultations and ensuring callers are directed to the appropriate healthcare professional
Register new patients, temporary residents and any requiring immediate and necessary treatment, carefully checking all details for accuracy and enter on computer registration link
Taking messages and passing on information
Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
Ensure that system is operational at the beginning of each day and switched over to night service and that the answer phone operational at the end of each day.
GENERAL ADMINISTRATION:
Opening up/locking up of practice premises and maintaining security in accordance with practice protocols
Processing and distributing incoming and outgoing mail
Scanning documents onto patient records
Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
Providing clerical assistance to practice staff as required, including word/data processing, filing, photocopying, and scanning
Ordering and monitoring of stationery and other supplies
Keeping the reception area, notice boards, leaflet etc. tidy and presentable
Cover sickness/annual leave and work reasonable overtime when required, including some weekends
Perform any other relevant and reasonable duties that may be requested by the lead
receptionist, practice manager or partners
Undertake statutory and mandatory training as required
APPOINTMENT SYSTEM MANAGEMENT:
Book/edit/cancel appointments and recalls ensuring sufficient information is recorded to retrieve medical record
Monitor effectiveness of the system and report any problems or variations required
Deal with home visit requests, carefully noting all details
Arrange transport to hospital appointments for housebound patients
WAITING ROOM PREPARATIONS:
Clearing and re-stocking of leaflets as required, ensuring notice boards are tidy and have relevant up to date information
Consulting rooms prepared in readiness for each consulting session
Waiting Rooms are checked at the end of each day and are left tidy and secure
Training:Business Administrator Level 3 - https://www.instituteforapprenticeships.org/apprenticeship-standards/st0070-v1-0
Functional Skills Level 2
Please click on the link above for more information regarding End Point Assessment
Training Outcome:Potential opportunity for a permanent role within the company following successful completion of the apprenticeship.Employer Description:Aspley Medical Centre in Nottingham is a well-established GP practice dedicated to providing high-quality healthcare services to the local community. The centre offers a range of medical services, including general consultations, chronic disease management, vaccinations, and health screenings. With a strong focus on patient care, the practice is staffed by experienced GPs, nurses, and healthcare professionals who work together to ensure accessible and comprehensive support for patients. Conveniently located in the Aspley area, the medical centre aims to promote well-being and preventative care while delivering a friendly and professional service to all.Working Hours :Monday - Friday - Range of shifts
8 a.m. - 4 p.m. x 2 shifts per week
11 a.m. - 7 p.m. x 2 shifts per week
Plus 1 day training (Mondays)
Hours and days to be discussed at interviewSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Patience....Read more...
About YouAre you a skilled administrator looking for your next move? Do you have a keen eye for detail and a passion for following processes? Looking for your next step to learn and grow in a supportive team? If so, read on...... We're looking for an HR Assistant to join our People and Organisational Development (POD) team. No prior HR experience? No problem! If you're an experienced administrator ready for your next career move, we'll provide training and support to help you excel in this role.About you
You're known for your strong attention to detail and ensuring documents are produced to a high standard. With your experience in following processes, you appreciate the importance of adhering to them.You're eager to learn new HR skills and knowledge, and your curiosity will drive you to ask questions and seek out information. You don’t wait around to be assigned tasks; you identify what needs doing and when. You love structure and are a natural at ensuring things run smoothly. You’ll bring your organisational skills to streamline our HR processes and make them more efficient.With a talent for working with data, you’ll ensure accuracy across our HR systems and contribute to continuous improvement plans.As a crucial touchpoint for our colleagues, you're customer focused and experienced in providing excellent service. If you’re ready to bring your skills and passion to a team that values diversity and thrives on partnership, we want to hear from you.About The RoleOur People and Organisational Development (POD) team champions a growing and diverse organisation. As our HR Assistant, you'll be at the heart of our team, ensuring smooth and efficient HR processes. You’ll work together with our POD team and colleagues across the business to create a positive, supportive and inclusive working environment. Day-to-day you'll welcome new colleagues, manage employee records and assist with a variety of issues. From processing employment changes to assisting our specialist Business Partners, no two days will be the same! We don’t expect candidates to meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Internally this role is referred to as People and OD Support Officer. To find out more about the role, take a look at the job description. Role location: Hybrid working (on average 2 days working out of our Mansfield office) Schedule:
Application closing date: Monday 11th February 2025Sifting date: Wednesday 12th February 2025Teams Interviews: Wednesday 19th February 2025Assessment Event: Wednesday 26th February 2025(If you are unavailable on these interview dates, please make us aware and we will look at alternative dates)Security:Successful candidates must pass basic security checks and will be subject to UK Immigration requirements.About Mining Remediation AuthorityOur benefits:
A cutting-edge pension scheme with an impressive employer contribution rate of approximately 28.97%.Experience our values-based recognition scheme that celebrates your contributions.Flexibility in working patterns, whether it's full-time, part-time, or compressed hours.Embrace flexible working arrangements tailored to your needs.Enjoy a generous holiday allowance of 27.5 days annually, plus the flexibility to add 6 extra days to that, alongside 8 public holidays.Benefit from a comprehensive parental leave policy with 26 weeks of full pay (subject to eligibility).Get support to further your professional qualifications and payment for one annual professional subscription.Access a free, confidential Employee Assistance Programme to support your well-being.Unlock exclusive employee discountsEnsure your well-being with an annual health check and receive £15 monthly towards well-being activities.Enjoy the convenience of on-site free parking, along with complimentary tea, coffee, and soft drinks at our Mansfield office.Working with us:We offer different ways to work flexibly, and the following types of flexibility are usually possible: job share, flexible hours, working from home for part of the week and compressed hours. Please feel free to talk about what flexibility means to you at your interview.With a genuine commitment to flexible working, we believe that work life balance is incredibly important.Who we are:Here at the Mining Remediation Authority, we really are a great team to work with. We’re united in our passion and commitment to make a better future for people and the environment in mining areas.We carry out a wide variety of essential services from responding to coal mining hazards, to keeping everyone and everything safe from mine water pollution.We are excited about what our future holds. Our work is helping to develop a new sustainable source of renewable energy for the UK. By harnessing the energy from mine water heat, we hope to play a key role towards helping the UK to meet net-zero emissions by 2050.We truly are a supportive organisation where we all live and breathe our values. We are inclusive, trusted and progressive in everything that we do.Equality, Diversity and Inclusion: As part of our commitment to increasing the diversity of our workforce, we provide a guaranteed interview to applicants who meet the minimum selection criteria who are disabled or from a minority ethnic community.We want to recruit you based on your skills and experience, and not the colour of your skin, where you come from, or who you share your life with. What’s important is that you can carry out your role effectively. That’s why, when you submit your application to us, we remove all your personal data before the hiring manager reviews your details. If you are successful and you join us, you can be confident that this is because we trust that you will be successful and can make a difference. By continuing to improve our diversity, we continue to improve our knowledge and innovation and live our values of being trusted, inclusive and progressive. If you have the skills and experience that we are looking for, but you require an alternative application form or other reasonable adjustments to apply, let us know. You can get in touch by email at recruitment@coal.gov.uk or give us a call on 01623 637000....Read more...
This business administration apprentice role is designed to teach valuable administration skills, and give you experience of working in a busy office.
Your main responsibilities within the department will include the following:
Support the delivery of high levels of client communication.
Providing support wherever possible across the team and clients by dealing with queries and enquiries and ensuring Partners and fee earners are able to respond to queries from clients and other parties.
The role must ensure that the fee earners are able to focus their time on activity which increases revenue by coordinating all other activities and taking responsibility for delivering consistency across the Group.
Support fee earner email management, ensuring emails are filed in the relevant electronic system in accordance with procedures, processes and policies.
Manage fee earner diaries via the electronic calendar system.
Ensuring accurate information is included.
Arrange conference calls, follow procedures to book meeting rooms and video conferences when required and cancel those as soon as possible if arrangements change.
Ensuring that room bookings are made with sufficient information to enable Reception to have full details; use the appropriate room booking form to do this.
Book travel arrangements and accommodation in accordance with our Policy.
Prepare agenda for meetings, collate papers for meetings ahead of the meeting in a timely manner, take minutes of meetings and produce those minutes as soon as possible after the meeting.
Coordinate an efficient and accurate billing process and support fee earners with providing the right level of information to clients to ensure swift payment of invoices.
Liaise with the Finance Team in the delivery of this.
Undertake regular reviews of matter lists with fee earners to ensure high levels of financial hygiene.
Support our Group Sales & Marketing Team in the hosting of events in the relevant location or events in connection with Business Legal Services and/or Private Wealth
Undertake file opening procedures ensuring all aspects of the process are completed including all compliance checks, creation of letters of engagement and, where relevant, completion of the pricing and resourcing model.
Work collaboratively with your Personal Assistant colleagues within your location and across the Group to provide a seamless and efficient, top quality service to the business.
Maintain email distribution lists; ensuring they are kept up-to-date.
Ensuring relevant pages of the intranet for your location, team, departments and kept up-to-date
Company Benefits:
25 days annual leave, with the opportunity to buy additional leave
Two fundraising days in a year to give back to the community (fully paid!)
Westfield Health membership, offering discounted leisure and travel and refunds on medical services
A huge number of well-being initiatives to encourage positive mental health both in and out of the workplace as well as flexible working options to ensure that you are fully supported to work the way that best suits you. Their social responsibility programme is fundamental to who they are.
Training:Business Administrator Level 3 Apprenticeship StandardTraining Outcome:There are excellent prospects for you when you complete your apprenticeship with Irwin Mitchell. You may wish to apply for other opportunities within our organisation.Employer Description:Irwin Mitchell are legal experts with a difference. As well as offering a full-range of legal services to individuals and businesses, they also support people with their finances, wealth and asset management. Irwin Mitchell focus on what really matters; their clients, colleagues and communities. They work with our clients, and take the time to understand what matters most to them. Irwin Mitchell call it ‘expert hand, human touch’.Working Hours :Monday to Friday from 9:00am to 5:00pm with the potential to work flexiblySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative....Read more...
This business administration apprentice role is designed to teach valuable administration skills, and give you experience of working in a busy office.
Your main responsibilities within the department will include the following:
Support the delivery of high levels of client communication
Providing support wherever possible across the team and clients by dealing with queries and enquiries and ensuring Partners and fee earners are able to respond to queries from clients and other parties
The role must ensure that the fee earners are able to focus their time on activity which increases revenue by coordinating all other activities and taking responsibility for delivering consistency across the Group
Support fee earner email management, ensuring emails are filed in the relevant electronic system in accordance with procedures, processes and policies
Manage fee earner diaries via the electronic calendar system.
Ensuring accurate information is included
Arrange conference calls, follow procedures to book meeting rooms and video conferences when required and cancel those as soon as possible if arrangements change
Ensuring that room bookings are made with sufficient information to enable Reception to have full details; use the appropriate room booking form to do this
Book travel arrangements and accommodation in accordance with our policy
Prepare agenda for meetings, collate papers for meetings ahead of the meeting in a timely manner, take minutes of meetings and produce those minutes as soon as possible after the meeting
Coordinate an efficient and accurate billing process and support fee earners with providing the right level of information to clients to ensure swift payment of invoices. Liaise with our Finance Team in the delivery of this. Undertake regular reviews of matter lists with fee earners to ensure high levels of financial hygiene
Support our Group Sales & Marketing Team in the hosting of events in the relevant location or events in connection with Business Legal Services and/or Private Wealth
Undertake file opening procedures ensuring all aspects of the process are completed including all compliance checks, creation of letters of engagement and, where relevant, completion of the pricing and resourcing model
Work collaboratively with your Personal Assistant colleagues within your location and across the Group to provide a seamless and efficient, top-quality service to the business
Maintain email distribution lists; ensuring they are kept up to date
Ensuring relevant pages of the intranet for your location, team, departments and kept up to date
Company Benefits:
25 days annual leave, with the opportunity to buy additional leave
Two fundraising days in a year to give back to the community (fully paid!)
Westfield Health membership, offering discounted leisure and travel and refunds on medical services
A huge number of well-being initiatives to encourage positive mental health both in and out of the workplace as well as flexible working options to ensure that you are fully supported to work the way that best suits you
Their social responsibility programme is fundamental to who they are
Training:Business Administrator Level 3 Apprenticeship Standard.Training Outcome:There are excellent prospects for you when you complete your apprenticeship with Irwin Mitchell. You may wish to apply for other opportunities within our organisation.Employer Description:Irwin Mitchell are legal experts with a difference. As well as offering a full-range of legal services to individuals and businesses, they also support people with their finances, wealth and asset management. Irwin Mitchell focus on what really matters; their clients, colleagues and communities. They work with our clients, and take the time to understand what matters most to them. Irwin Mitchell call it ‘expert hand, human touch’.Working Hours :Monday to Friday from 9:00am to 5:00pm with the potential to work flexiblySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative....Read more...
