Duties will include, but will not be limited to:
Making and receiving phone calls to customers and suppliers
Taking in large deliveries and arranging into the stores
Stock take / ordering / returns
Small sales quotes
Assisting operations team / paperwork
Training:The successful candidate will work towards achieving their Apprenticeship Standard in Business Administrator Level 3.
A dedicated work-based trainer will be assigned to the candidate to provide them with support and guidance throughout the course. This is a predominately work-based programme with College attendance required once a month. Most learning will take place at the candidate's place of employment/College and within their contracted working hours.
Course outline:
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0Training Outcome:A permanent position may be available upon successful completion of the Apprenticeship. Once the apprenticeship has been completed, ideally the applicant will continue working under the Project Manager's guidance to deliver exceptional service to our customers. Employer Description:We are an established company located in Lincoln that has been in operation since 2007. Our expertise lies in our understanding of complex environments, crafting tailored solutions that precisely match specific requirements whilst executing all tasks with meticulous attention to detail. Renowned for upholding high standards, transparency, and ethical conduct, Freedom Fire & Security safeguards businesses against fire incidents, intrusion and theft. Alongside offering practical advice on fire and security safety, we provide a range of services and products that enable our clients to ensure fire safety most efficiently and optimally. At Freedom Fire & Security, our approachable team inspires trust. We have over 50 members of staff, and we deeply invest in our employees’ growth and well-being. We organise team events and activities throughout the year, and our dedicated training facility ensures our team remains up-to-date and consistently at the top of their game. Our commitment also extends to the community, helping in any way we can. From sponsoring local sporting talent to actively participating in charity events.Working Hours :Monday - Friday 8.30am - 5.00pm minus 30 minute lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
Responsible for a comprehensive PA support service to the Directors.
The organisation of the Directors schedule through full diary management in a proactive, efficient, and confidential manner to ensure effective time management.
Ensure that a professional reception service is operated when dealing with visitors to the Corporate Director and Directors.
The management of incoming communications on behalf of the Directors - filtering emails and other general information, queries, phone calls and invitations, highlighting urgent correspondence as necessary.
The role will involve regular contact with the Leader, CEX, elected members, MP’s, Partner agencies and the media as well as a range of other agencies and will be responsible for the efficient and effective liaison between the Directors and key colleagues including the Director, Chief Executive, Leader of the Council, other elected Members, the management team and other officers within the organisation.Training:
The Level 3 Business Administrator apprenticeship is delivered via online classroom and MSTeams meetings with your individual work coach
Training Outcome:
Progression to a permanent position (subject to budget constraints)
Employer Description:The city of Liverpool is world-famous for its cultural offer, and our greatest asset is our people.
Our residents deserve the very best from those who serve them and have a council they can be proud of - and you can help play a part in this.
We value our employees and aim to create a positive, progressive, and open work culture that supports everyone to thrive.Working Hours :Monday - Friday, the times may vary depending on the needs of the Service Area.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
Managing a wide range of different suppliers, installers, and customers
Responsible for a successful end-to-end service
Work will mainly involve phone calls, emails and raising associated sales paperwork
As part of a small team, you'd also get involved in dealing with customers in the showroom
Training:
With on-the-job training from the employer the apprentice will work towards a Business Administrator Level 3 Apprenticeship Standard and Functional Skills in English and maths at Level 2 if required
Training can be delivered remotely or at the workplace
Training Outcome:We are a company that really does reward hard work and if you perform within this period, you will have the opportunity to interview for a permanent position at the end of the apprenticeshipEmployer Description:Brothers Office Furniture is a family run, new and used office furniture supplier based in Reading, Berkshire. We have a large public showroom stocking the largest range of Used Office Desks, Office Chairs, Office Storage and Boardroom Furniture in the South UK. We have a website for internet sales, and we deliver nationwide. As a family run business, we put people at the heart of how we think and what we do. We are passionate about sustainability, recycling, and upcycling. Our Office Furniture Removals Service aims to keep as much furniture out of landfill as possible refurbishing and reselling as much as possible, with the remaining furniture being broken down and recycled where possible.Working Hours :Monday - Friday, 9.00am - 5.00pm, with 1 hour lunch.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Team working,Initiative....Read more...
Your responsibilities will include:
Assisting with the administration of the sales process, from customer enquiries to after-sales support.
Supporting the organisation and delivery of our training programmes for third-party companies and individuals.
Contributing to the development and maintenance of relationships with our clients and external contractors.
Participating in team meetings and contributing ideas for improving sales strategies and customer service practices.
Completing all assignments and coursework associated with the Business and Administration Level 3 course.
Training:Business Admin level 3. Training schedule has yet to be agreed. At least 20% of your working hours will be dedicated to training for the Skills, Knowledge and Behaviours of the standard. Details will be made available at a later date. Training Outcome:You will be a qualified level 3 business Administrator with potential for employment within the industry, or seek further education once qualified. Employer Description:Heatpumps specialises in the installation of heat pump solutions throughout London. Our showroom displays a comprehensive selection of air-source heat pumps including working examples. We're part of the Daikin Sustainable Home Network. We train both new and existing engineers at our learning centre to help get the country ready for the green revolution and hit net-zero carbon sooner rather than later.Working Hours :Mon - Fri, hours to be confirmedSkills: Communication skills,IT skills....Read more...
Duties include but not limited to:
Generic admin duties including and involving
Quotes
Invoicing
Social media, content creating and uploading
Work on the website
Managing an email mailbox
Incoming and outgoing calls
Client liaising and management
After sales
Visiting sites support on setting up on occasion
Training:
You will be working towards a Level 3 Business Administrator Apprenticeship Standard qualification
The apprenticeship consists of a mixture of off the job training and on the job mentoring and development within the workplace
You will be required to attend St Austell College fortnightly, with some elements of the course are delivered online
Training Outcome:
A permanent position may be available on the successful completion of apprenticeship for the right candidate
Employer Description:Welcome to The Cornish Tent Company, where Analisa, Will and Noodle lead a passionate team dedicated to creating unforgettable events. They are a Tipi and Sailcloth marquee hire company, driven by a love for all things “Tents” and a commitment to excellent customer service.Working Hours :Monday – Thursday (to include college day).
Shifts to be confirmed.
Some flexibility in start and finish times / potentially WFH when more experienced.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Flexible....Read more...
Stephensons are seeking to appoint a new ambitious Legal Administrator Apprentice to support and deliver assistance to the Residential Conveyancing department by providing a comprehensive and quality conveyancing service as part of a team. You will gain real-world experience working in our Residential department, including administrative tasks such as managing legal documents, drafting correspondence, scheduling meetings, and client communication.
What makes this role great?
Unlike traditional academic pathways, apprenticeships allow you to earn a salary while gaining a qualifications.
You will be mentored by experienced legal professionals along with your tutor, providing insights into best practices and learning from our expert team!
You will receive constant feedback from supervisors and colleagues to help refine your skills, helping you pass your qualifications with ease.
You will complete a combination of work-based learning with formal education, enabling you to apply your classroom knowledge to real-world situations.
In addition to legal skills, you will master general administrative duties like managing legal documents, IT systems, and office operations, which are crucial in the smooth functioning of a law firm or legal department.
What else can Stephensons offer?
Well-being package including (financial, physical, mental and dietary heath support)
Free parking
Salary sacrifice pension scheme
Life Assurance
Competitive salary and holiday entitlement
Holiday sale & purchase scheme
Season ticket & travel support
Payroll giving scheme
Social events & clubs
Internal referral scheme
Retail vouchers/cashback schemes
Early monthly pay scheme
Free eye tests
Cycle to work scheme
Training:
Business Administrator Level 3 apprenticeship standard with Legal Pathway
Training Outcome:
The aim is that you will complete their apprenticeship into a full time position
Employer Description:Stephensons is an award winning, top 150 law firm with a strong commitment to the future growth and development of the business. With an ambitious mind set, yet approachable and down to earth attitude, Stephensons provides an exciting place for long term career development and progression. Whilst we do look for highly motivated and driven individuals, we also have a strong commitment to work life balance and flexibility.Working Hours :Monday to Friday, from 9:00am to 5:00pm, with a 1 hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
Provide administrative support on transport compliance and planning
Provide administrative support on operations quality procedures and planning
Processing of incoming invoices in the finance department
Answers phone calls and transfers them to the appropriate department as necessary
Manages correspondence by answering emails and sorting mail
Manages reception area and look after visitors
Arranges meetings by scheduling appropriate meeting times, booking rooms, and planning refreshments
Interacts with directors and management to carry out their requests such as travel itineraries
Assists in planning and arranging events, including organising catering & travel
Maintains and orders office supplies as needed
Photocopies and files appropriate documents as needed
Cover for any annual and sick leave across all departments where necessary
Ad hoc general tasks
Training:Business Administrator Level 3.Training Outcome:To be an important part of a growing company, with options for progression in either Sales, Transport or Finance. Employer Description:Based in East Yorkshire with a dedicated FEMAS accredited facility in Hull, we’re more than just a feed fat producer.
At Adams & Green, we believe the strength of our team is a key factor in our success. Led by our seasoned owner and managing director, Rob Brocklesby, our growing team is dedicated to delivering exceptional service and top-quality products to our valued customers.
With years of industry knowledge and a deep understanding of the feed fat production sector, Rob is committed to driving the growth and success of Adams & Green and our team is united in our mission to provide outstanding customer service and meet the evolving needs of our customers.Working Hours :Monday to Friday 9am to 5pm, shifts, may work evenings and weekends.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills....Read more...
To provide administrative support to the depot operations. – answering telephones, responding to emails, filing paperwork, raise paperwork for incoming loads, book transport for the collections and sending paperwork out to customers along with details of when the collection will take place
Confirm customers’ orders to raise invoices and process purchase invoices
Order stationary and consumables
Input data into CSG’s in-house computer databases and other administrative computer systems
Produce customer reports for the Quarterly Hazardous Waste Returns
Create Reports on CRM System to show monthly customer spend
Create report to analysis how long ago we have collected a certain waste stream from a customer
Attend sales meeting and take minutes
Process Sales and Purchase Invoices
Liaise with operational staff and other departments and depots within CSG to ensure information is accurately and quickly shared
Be able to demonstrate admin systems to other departments
Training:
Business Administrator Level 3 Apprenticeship Standard
Day release at Middlesbrough College
Training Outcome:
Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available
Employer Description:For more than four decades, CSG has operated as a professional specialised cleaning company, specialising in office building and commercial services. Over the years, we have grown the business steadily and consistently, and our strong retention rates demonstrate our commitment to providing high levels of service.Working Hours :Monday - Friday, shifts to be confirmedSkills: Communication skills,IT skills,Organisation skills,Presentation skills,Analytical skills,Logical,Creative....Read more...
At SNS Northern as Sales Administrator working towards a level Customer Service Practitioner, you will be responsible for handling and the company’s administrative tasks by ensuring smooth, effective operations.
You will be the first point of contact for customer queries regarding products.
Duties to include:
Answering the incoming calls and fielding them to the relevant dept
Process incoming purchase orders, invoices, payments, returns, credits
Arrange collections from customers
Update and distribute customer price lists
Provide telephone support for customer queries
Process and respond to email enquiries
Chase future planned purchase orders for delivery
Update Account forms
Liaise with the Sales Manager on a continuous basis
Offer advice and educate customers about products and services and how to make a purchase
Explore new business opportunities by:
Cold calling
Chasing quotes
Customer referrals
Contribute to winning bids and tenders by:
Gathering integral data
Training:Customer Service Practitioner Level 2 Apprenticeship Standard:
On the job training delivered by the employer
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement the apprenticeships English and mathematics minimum requirement is Entry Level 3
Allocation of an apprenticeship delivery coach who will carry out regular training
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop
Identify, track and support 6 hours off the job training activities
Quarterly formal progress review meetings, identifying learning achievements and next steps
Training Outcome:
Upon successfully completing the apprenticeship and proving themselves we are looking for a person who wants a fullfilling career with us
Employer Description:S&S Northern is one of the UK’s leading designers, manufacturers, and suppliers of the latest range of gas safety products including gas ventilation, gas interlock systems and gas pressure proving systems for use in commercial kitchens, school laboratories and boiler houses.Working Hours :Monday to Friday 8.30am to 5.00pm with 1 hour lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Work towards set targets....Read more...
Provisioning Agents are responsible for provisioning new services for customers, providing walkthroughs and guidance to allow customers to use Gradwell products and services without issue. You will also be required to provide administrative support to the provisioning team and new customers, including (but not limited to) provisioning broadband circuits and importing telephone numbers to the Gradwell platform.
You will also be required to complete the handover of new customers, to our BAU support channels, ensuring that the customer has all the information at their fingertips, so that they can effectively utilise services provided by Gradwell.
This is a customer-centric role at the heart of Gradwell’s Service operations. You’ll be well-organised with a great attention to detail, with a passion for customer service. Excellent communication skills (written and verbal) along with a keen problem-solving attitude.
Processing of provisioning activities including lines and connectivity, submitting number ports and performing associated administrative tasks
Managing and processing additional work requests using our ticket-based CRM, liaise, co-ordinate and maintain relationships with carriers and suppliers
Support, co-ordinate and maintain relationships with internal teams
Update and maintain provisioning documentation and system
Provide regular communication and support to customers via email, telephone
Carry out customer service tasks to support the wider team when needed
Operate to set SLA targets
Training:Business Administrator Level 3.Training Outcome:We have career models mapped out for all teams starting from entry levels through to senior positions in the company. We fully invest in our people ad promote from within whilst supporting them with all the necessary training and development to align to their career goals.Employer Description:Gradwell Communications Ltd is a leading provider of cloud communications solutions, dedicated to helping businesses of all sizes enhance their communication capabilities. Founded in 1998, Gradwell has been at the forefront of delivering innovative cloud technology, developed in-house by their expert team.
Gradwell offers a comprehensive range of services, including their proprietary business phone system (Wave), SIP trunking, and award-winning unified communications solutions that integrate seamlessly with platforms like 3CX and Microsoft Teams. Their portfolio also includes business mobile and connectivity options, designed to support the diverse needs of modern businesses.
With a strong focus on customer satisfaction, Gradwell is committed to understanding the unique needs of each client, providing tailored solutions that empower businesses to communicate more effectively. Their acquisition of The Technology Group in 2021 has further strengthened their position as the largest 3CX partner in EMEA, expanding their product offerings and technical expertise.
Gradwell’s mission is to build long-term relationships and solve business challenges through effective communication solutions, ensuring that their clients can make the right conversations happen.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Communication skills,Attention to detail,Problem solving skills,Team working,Willingness to learn,Interest in IT industries,Excellent customer service,Written communication skills,Good level of accuracy,Ability to use initiative,Manage own workload,Can do attitude,Technical skills,Time management skills....Read more...
The Business Administration Apprentice will be responsible for the following work tasks:
Warmly greet visitors to the office, answer phone calls in a polite professional manner. Gathering essential information from customer enquiries and passing on clear messages where appropriate
Maintain effective systems to ensure all digital files and databases are kept up to date
Support the Registered Manager with all administration involved in client care, such as maintaining care plans
Organise the calendar for three monthly client reviews, booking in meeting dates suitable for management team and the client
Support with recruitment administrative processes
Support with the coordination of Care professional retention activities, such as newsletters and quarterly meetings
Support with the daily reconciliation of completed care hours
Support projects and IT initiatives where appropriate
Ensure compliance with Home Instead’s Equality, Diversity and Equal Opportunities Policy, in respect of employment and service delivery
Training Outcome:May lead to permanent position once the apprenticeship has successfully been completed with the opportunity to progress.
May lead to full time post of office administrator.Employer Description:Home Instead is a lead provider of non-medical care and companionship for older people. We are committed to changing the face of aging by providing outstanding, personalised care and supporting our communities by sharing our knowledge with outreach events and free courses such as our scam awareness and dementia workshops.
Home Instead Braintree provides a broad range of home care support, such as helping to prepare food, support with medication or social care intervention for those living with dementia. This involves a huge amount of organisation in the office to ensure all our clients receive the best possible service and our great team of care professionals are given all the support they need.
Our office is based in Braintree, but we cover a wide area from Great Dunmow to Marks Tey and as far north as Sudbury.Working Hours :Monday to Friday 8:30am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Self-Motivated,Flexible....Read more...
Daily duties consist of:
Administration of our fleet maintenance schedules and daily tasks
Assisting the Administration team and the Managers with all aspects of service centre administration, learning the job while working
Liaising with the Police and officials and processing paperwork;
Liaising with customers, handling queries
Responding to emails, taking telephone calls and liaising with our customers face-to-face
Carrying out day-to-day administration roles
General filing
If you have the drive and passion to work in a busy office-based role and are looking to work in a supportive and welcoming environment, we will provide you with the tools and encouragement to help grow your skills and career within The Mansfield Group and the wider organisation.
No two days are the same at The Mansfield Group, this role will suit an individual who thrives in a work environment that is fast-paced, interesting and a dynamic working environment so will only suit those with a flexible, positive approach to work and who are good with peopleTraining:
Business administrator level 3 apprenticeship standard
Weekly off-the-job training
Bi-weekly learning session
Functional skills if required
Training Outcome:On completion of apprenticeship, opportunity of a permanent position. Employer Description:The Mansfield Group was established in 1978, over the past 15 years, the business has specialised in vehicle recovery, rescue, storage and repair providing services to all the major Motoring Organisations, Police, Council and Government Agencies.
The Mansfield Group operates over 180 specialist rescue and recovery vehicles and provides its geographical footprint from a total of eleven service centres across the Central, Northern and Southern geographical areas of the Country. Each Service Centre as one or two Administrators, offering support to ensure the centre runs smoothly.Working Hours :• Monday to Friday
• 9.00am- 4.30pm/9.30am - 5.00pm /8.30am - 4.00pm- (1 hour for breaks & lunch)
• 35 hours per weekSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Deal with Careline enquiries via telephone and email
Liaise with external agencies
Develop and maintain various databases, process invoices
Take an active role in the development and testing of new and existing Technology Enabled Care Solutions
Training:
Level 3 Business Administrator Apprenticeship Standard
The training will be delivered at the workplace
Training Outcome:
Apprentice will receive on programme support from an Apprenticeship Officer and Careers, Information, Advice and Guidance support during the last 2 months of their Apprenticeship contract
Job seeking support is also included
Employer Description:Sefton Council is a local authority within the Liverpool City Region. Sefton is a diverse and exciting borough and is a great place to live and work. As an employer we can offer a diverse range of job roles across a variety of settings. We offer attractive conditions of service which allow for a good work life balance and invest in our staff through our learning and development programme. Inclusive Recruitment We are proud to be an organisation which embraces diversity and difference. We employ colleagues who each bring their own unique skills to deliver an excellent service to our customers. We always recruit the most talented people for any role, regardless of age, disability, gender identity, race, religion or belief, gender or sexual orientation. We aim to be reflective of the communities that we operate in. We promote diversity and encourage applicants from all backgrounds. Visit Inclusive Recruitment (sefton.gov.uk) for further information regarding the Council’s approach to Inclusive Recruitment. Equal Opportunities Please note that all disabled applicants who meet the essential criteria for these jobs (as given in the Person Specification) and who want to apply under the Disability Confident Scheme will be invited to interview.Working Hours :Monday - Friday, 8.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Patience....Read more...
You will be focussed on assisting clients with the claims process, maintaining communications and facilitating information between the client and insurer throughout the duration of the claim
Assisting clients with the claims process, maintaining communications and facilitating information between the client and insurer throughout the duration of the claim
Liaising with third party claims administrators and Insurers when claims process or bordereau issues arise and working with them and the team to come to an effective solution
Working within agreed parameters and processes, undertaking prompt and accurate processing of collections, fee payments and other relevant data/ information on company systems to support high levels of client service and enable effective completion of internal processes
Building and maintaining strong relationships with internal & external stakeholders to ensure service delivery meets expectations and compliance requirements
Creating, notifying & maintaining accurate and concise claim files on the Risk Serve system
Compiling loss runs/ claims experiences on request from internal placing teams or wholesale agents
Achieve all deadlines and targets
Any other duties, tasks and responsibilities that can reasonably be expected of you.Training:
Financial Services Administrator Level 3 Apprenticeship
Certificate in Insurance (Cert CII). (if applicable)
Level 2 Functional Skills in English and maths (if required)
Training will be via Davies, virtually. 6 hours per week off the job training
Training Outcome:
This role would help you build the foundations of a role in Claims within the insurance broking industry and would put you on the path to becoming a claims broker or claims advocate
Employer Description:Assured Partners London Ltd are an Insurance BrokerWorking Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Team working,Initiative,Patience....Read more...
Payroll Administration:Assist in the preparation and processing of employee payroll.Ensure timely and accurate submission of payroll data.Address payroll-related queries and maintain confidentiality.
Construction Industry Scheme (CIS) Administration:
Assist in the administration of CIS contractor and subcontractor records.Ensure correct CIS deductions are made from subcontractors' payments, in compliance with HMRC guidelines.Help maintain accurate CIS returns and ensure timely submission to HMRC.
Pension Administration:Process pension contributions and maintain pension scheme records.Assist employees with pension-related inquiries.Ensure compliance with relevant pension regulations and deadlines.
General Administrative Support:Maintain accurate records and updated internal systems.Prepare reports, correspondence, and documentation.Schedule and organize meetings, maintaining calendars and task lists.Provide excellent customer service to clients and colleagues.
Compliance and Data Management:Ensure all activities comply with relevant financial regulations.Handle sensitive data securely and in line with GDPR requirements.
Professional Development:Participate in training sessions, workshops, and learning activities.Work towards achieving the Financial Services Administrator Level 3 Apprenticeship qualification.
Training:You will attend our Training Provider, Skills North East Centre one day per week.Training Outcome:Progression within the company.Employer Description:Established in 2004, A & P Services are a well-known accountancy firm who serve both private clients and companies in Wallsend and the surrounding areas, including Newcastle and South Shields. Alongside general accountancy, including bookkeeping and payroll advice, we also offer specialist taxation services, such as tax investigation fees insurance.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
You would be the central point of contact between the customer and their extensive network. This would involve investigating/ organising the delivery of materials to site alongside labour; both in a timely/ accurate manner. Organisation and time management is key.
The position shall involve the following:
Processing of new jobs within their specified Service Level Agreement
Raising manufacture orders for all materials ready for dispatch
Organisation of labour and raising purchase orders where necessary
Liaising with production and contractors, tracking progress through to their completion
Continuously updating the client on the status of works
Processing of new works for quotation
Raise quotation letters and issue to customers
Upon acceptance, organisation of materials, labour, purchase order, RAMS and worksheets where necessary
Training:
Business Administrator Level 3 Apprenticeship Standard
Functional Skill maths (if required)
Functional Skill English (if required)
The training will take place at the workplace over the duration of the apprenticeship.Training Outcome:
Potential full-time employment and progression for the right person
Employer Description:Caravan Park Electrical Services Limited are market leaders in the design, manufacture and installation of electrical distribution systems on holiday, park home and touring parks throughout the United Kingdom.Working Hours :Monday - Friday, 8.00am - 5.00pm (1 hour lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Literacy Skills,Good Personal Presentation,Technical skills....Read more...
Basic Sage Bookkeeping
Maintaining spreadsheets
Managing Purchase & Sales ledger
Credit Control
General financial admin duties
Scanning and filing documents
Training:
You will be studying a Level 3 Business Administrator Apprenticeship Standard over an 18-month period
This is a fully work based programme you will get allocated time to complete your apprenticeship work and also receive regular meetings with your training provider
Training Outcome:
The role could progress into various departments for example, taking responsibility for employee training opportunities (learning and development), office manager or progressing moreover in the transport department
The candidate could pursue a long career with the organisation
Organisation also seeking a candidate who will stay long term
Employer Description:With over 40 years' experience in the industry, Ramage can provide a complete solution for the daily management of your palletised freight. We have gained an invaluable understanding that the core values of our business are our Customers. At Ramage we appreciate that not all businesses are the same. Our commitment in gaining a personal understanding of our customer's requirements and people, is at the forefront of what we do and ethos. We take great pride in the responsibility & trust placed in us and handle goods with the greatest of respect, care and integrity. Our team in every aspect of our company, continuously endeavour to provide an unrivalled level of Service and Customer Care. You can Rely On Ramage!Working Hours :Monday- Friday
9am- 5pmSkills: Administrative skills,Analytical skills,Attention to detail,Communication skills,IT skills,Number skills,Organisation skills....Read more...
As a Business Administration Apprentice, you will play a key role in supporting our team across various departments, gaining hands-on experience in a broad range of business activities. You’ll work closely with staff and management while developing essential skills that will set you up for a successful career.
Key Responsibilities:
Coach Team Members: Support and mentor staff to improve processes and teamwork
Meeting Organisation & Minutes: Arrange meetings, set agendas, and take accurate minutes
Lead Projects: Take ownership of projects such as process improvements, office setup changes, and more
Use IT Software: Gain proficiency in Microsoft Excel, PowerPoint, and our Management Information Systems (MIS). You will also get exposure to invoicing processes
Written Communication: Draft professional emails, letters, and other forms of business correspondence
Digital Platforms: Assist with managing digital platforms
Proposal Creation: Help prepare business proposals for internal and external stakeholders
Data Recording & Analysis: Keep accurate records and analyse data to inform business decisions
Problem-Solving: Tackle challenging or complex situations, such as handling complaints and resolving issues
Coach & Mentor: Gain experience in coaching and mentoring colleagues to foster continuous development
What You’ll Learn:
Effective time management and organisational skills
Leadership and project management techniques
Advanced IT skills including the use of Excel, PowerPoint, and Sage
Strong communication and problem-solving skills
Ability to handle complex situations and provide customer service solutions
Training within the accounts department
Training:Business Administrator Level 3.Training Outcome:Potential permanent position with the administration team or if there is interest it could lead into the accounts team.Employer Description:Based in Teesside, England Omnia Machinery are global suppliers of heavy plant and construction machinery, we source the best quality used machines from our trusted suppliers. Run by Directors Ashley Vaughan, Sam Brown and Jonathan Rea we aim to provide the highest level of customer service possible. We will help you before, during and after the purchase of your machine enabling you to buy in confidence.Working Hours :Monday - Friday
Monday - Thursday: 07:45 - 16:30
Friday: 07:45 - 13:45Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Logical,Team working....Read more...
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
The post holder will be required to assist in the provision of an efficient reception team. Full apprenticeship and role training will be provided for this exciting new position in this patient-focused practice.
Duties Include:
Providing great care and customer service to our patients
Phone and face to face interactions
You will need a sensible attitude, as you will have access to sensitive and confidential information
You will be booking appointments
Managing patient requests
Updating records and notes
Supporting the practice teams in delivering excellent care
You will be part of the medical reception team and will be trained to:
Talking to patients, care navigating and booking appointments
Accessing and updating medical records
Managing prescription enquiry’s
Filing and carrying out administrative tasks
This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the manager which are relevant to your role within the company to meet the overall business needs.Training:As a Business Administrator Apprentice, you will complete the following qualifications as part of your Apprenticeship:
Level 3 Business Administrator Apprenticeship Standard
Level 2 Functional Skills in maths and English if not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time (minimum 6 hours weekly) will be dedicated towards training and learning new skills.
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times.
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions.
All evidence will be logged to your electronic portfolio.Training Outcome:
General practice has many avenues to explore; a good grounding in a medical/GP admin team can take you into the administrative world of healthcare or into the clinical world
Progression can be into NHS management, coding, medical secretary roles, summarising, contract management, healthcare or clinical. The opportunities for someone who wishes to develop and learn are endless
Employer Description:You can contact the surgery online to tell us about your non emergency medical problem or ask an admin question. You can ask for help from anywhere within the UK, and with any device. Using Online Consultations allows us to quickly and safely decide on the best way to help you, your child, or an adult in your care.Working Hours :The Practice is open between the hours of Monday - Friday between 8.00am - 6.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative,Non judgemental,Patience,Good attendance record,Enthusiasm,Confidentiality,Well presented....Read more...
Your duties will include;
Providing general administrative support such as photocopying, filing, emailing, completion of documentation, responding to routine correspondence
Maintaining manual and computerised records and/or management information systems
Assisting in producing journals/invoices for charges relating to commercial operations within Operational In-House Services
Taking minutes/notes at meetings and circulate to attendees
Sorting and distributing internal and external mail
Providing routine clerical support in relation to the production and distribution of work
Training:
Qualification - Level 3 Business Administrator
The training will be delivered at the workplace
Training Outcome:
Apprentice will receive on programme support from an Apprenticeship Officer and Careers, Information, Advice and Guidance support during the last 2 months of their Apprenticeship contract
Job seeking support is also included
Employer Description:Sefton Council is a local authority within the Liverpool City Region. Sefton is a diverse and exciting borough and is a great place to live and work. As an employer we can offer a diverse range of job roles across a variety of settings. We offer attractive conditions of service which allow for a good work life balance and invest in our staff through our learning and development programme. Inclusive Recruitment We are proud to be an organisation which embraces diversity and difference. We employ colleagues who each bring their own unique skills to deliver an excellent service to our customers. We always recruit the most talented people for any role, regardless of age, disability, gender identity, race, religion or belief, gender or sexual orientation. We aim to be reflective of the communities that we operate in. We promote diversity and encourage applicants from all backgrounds. Visit Inclusive Recruitment (sefton.gov.uk) for further information regarding the Council’s approach to Inclusive Recruitment. Equal Opportunities Please note that all disabled applicants who meet the essential criteria for these jobs (as given in the Person Specification) and who want to apply under the Disability Confident Scheme will be invited to interview.Working Hours :Monday- Friday
8.00am- 4.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Patience....Read more...
Preparing & sending workshop estimates.
Processing sales orders.
Raising delivery notes for completed jobs.
Dealing with Customer Queries.
Raising APC collections.
Weekly scheduling with the workshop.
Keeping the service inbox up to date.
Liaising with suppliers and 3rd party suppliers.
Scanning documentation.
General administration duties as required to support the administration team.
Training:You will be working towards your Level 3 Business Administrator qualification (an industry recognised Qualification) which is delivered via monthly 2–3-hour lessons with your assigned Trainer Assessor (TA) via teams. Throughout the month, you will complete self-led study which will include assignments, worksheets, projects, etc. and blended learning and development activities/training with your manager and shadowing team members. All learning will be completed at your workplace and during your working hours. Units that you will be studying include personal development, the organisation & policies, legislation & regulation, role fundamentals, stakeholders, and business fundamentals & processes.Training Outcome:As with any apprenticeship opportunity – if you prove yourself to be a valuable member of the team, there is a strong chance of a permanent post within the business.Employer Description:Altitude Safety is one of the UK’s leading suppliers of critical safety equipment including confined space and site safety equipment. They have a great opportunity for you to join their growing business and be part of an excellent team. They like to involve all staff in their journey of growth and actively encourage the team to share their thoughts and value everyone’s opinions. You will be part of a larger group with room to progress and further your career.Working Hours :Monday to Friday between 8.30am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Prioritisation,Time management,Self motivation....Read more...
Calling established customers
Contacting potential customers to promote our products and services
Contribute to the day-to-day sales operations
Making outbound telephone calls to all customers
Social media
General office duties as required
Serving customers at the trade counter
Marketing to help gain new business
Training:Level 3 Business Administration Apprenticeship Standard:
In house training will be provided on an ongoing daily basis with the current finance team. You will not be required to attend Dudley College premises as the course is delivered in the workplace only. An assessor will be allocated to you to progress/help you through you course
Continual assessments, coupled with assignments/or exams depending on course of study. Time spent training will be part of the agreed contracted hours of the working week
At the end of your training, you will sit an exam and submit course work as part of your assessment, and you will receive a Level 3 qualification
Where a business administrator has not already achieved Level 2 English and maths, they must do so before taking the end-point assessment
The Employer will provide training in e-commerce marketing, product management and customer service
The Apprentice will be mentored throughout and shown all aspects of the company so that they have the full knowledge of everything that is required to complete daily routines
Training Outcome:
The possibility of a full time permanent position upon successful completion
Employer Description:JRK was established in 1990. We are a small, but very successful company selling thousands of products to ensure all your office and computer needs are met.
Our website offers a simple, affordable, convenient way to buy everything from pens, pencils, paper to ink cartridges, toners and all computer accessories.
We have over 25 years experience providing all our customers with excellent service and providing quality products at affordable prices, customer satisfaction is our priority.
We stock all major brands but also offer cheaper alternatives and have lots of different special offers, if you can’t find what you need we have a fab and friendly team at the end of the phone with considerable knowledge on lots of products to help make your online shopping as easy as possible.Working Hours :Monday - Friday, 10.00am - 4.00pm. Apprentice will be entitled to a paid break of at least 20 minutes. There may be the possibility of extra hours.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Team working,Initiative,Bubbly telephone manner,Online market experience....Read more...
As a Business Administrator your day-to-day duties will include:
Answering incoming telephone calls
Updating our social media platforms
Creating TikTok's to promote the gym
Creating simple posters to promote the gym
Updating client details on our system
Welcoming our members
Signing new up members
Attending meetings with operations manager
Responding to emails
Training:Apprenticeship Details - 16 months expected duration to complete, working towards your Level 3 Business Administration Qualification. (All learning is delivered online/ remote).
Training Provider: LMP Education (rated 1st best UK training provider)Training Outcome:Pass a level 3 qualification.Employer Description:Fitness Factory was established in 2010 as a women-only gym and later expanding to a gym for both men and women. After a devastating fire in March 2020, the decision was made to move to bigger and better premises so we could offer our members even more.
At Fitness Factory, we pride ourselves on being an affordable, community-based gym with high-quality equipment and a friendly environment.
WHAT WE OFFER - We provide our members with a friendly service in a warm, welcoming environment, we're kitted out with the number one brands in gym equipment (Hammerstrength, Cybex, Life Fitness, and Precor Icarian) to ensure a thorough and enjoyable workout each and every time. We provide practical help and guidance in a warm and friendly environment. Our personal trainers are on hand for anyone looking to make a positive change in their lives through fitness and improved health.Working Hours :Monday - Saturday between 6:30AM - 21:30PM (working on a rotating shift pattern)Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Creative,Initiative,Physical fitness....Read more...
To provide administrative support to managers and team members to support in the delivery of the Directorate PA functions and services.
To assist in arranging meetings, including associated arrangements and booking rooms
To include typing of minutes, transcripts and preparing meeting agendas
To answer the telephone and deal with queries/requests, taking detailed messages for team members
Training:The successful applicant will receive Induction and training appropriate to the activities they will undertake and following this induction period will be enrolled to the Level 3 Business Administrator apprenticeship standard with a training provider.
The apprentice will be expected to complete the elements of the apprenticeship within the duration of the contract. The standard includes:
Level 3 Business Administator Apprenticeship Standard
Training Outcome:
On completion of the apprenticeship, the successful applicant may have the opportunity to apply to substantive posts within the Trust and as well as the possibility to enrol on to higher apprenticeships
Employer Description:Gloucestershire Health and Care NHS Foundation Trust was formed in October 2019. This followed the merger of 2gether NHS Foundation Trust and Gloucestershire Care Service NHS Trust, to provide joined up physical health, mental health and learning disability services. The Learning and Development Team provides a wide range of learning opportunities for staff working for the Trust (c 5000 staff) and to a number of partner organisations including Social Care, private & voluntary organisations.Working Hours :Monday - Friday - office hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Role Overview:
As an Apprentice QA Engineer / Operations Assistant , you will play a critical role in ensuring the accuracy and efficiency of our projects
You will be responsible for quality assurance and supporting various office activities, ensuring that our clients receive the highest level of service. This position offers an excellent opportunity for growth and development in the digital marketing sector
Key Responsibilities:
Perform thorough QA checks on all deliverables to ensure accuracy and robustness of work produced
Assist with managing quotes / updates / projects, tracking their status, and following up on any outstanding tasks
Provide weekly project status updates to clients after consulting with the project manager
Maintain the integrity and security of all login credentials for internal systems
Ensure internal systems are organised and tidy, including archiving projects and verifying that all project files are uploaded correctly
General Admin
Deals with Calls/ Emails
Marketing
Communicating with new and existing clients
Marketing
Any other day to day tasks as requested by manager
Training:
Business Administrator Level 3 Apprenticeship Standard
Functional Skills maths/ English if required
No Day Release
Training Outcome:
Potential of a long term career to continue to develop/ grow with the business
Employer Description:West Midlands Media is a friendly, dynamic digital agency dedicated to delivering innovative solutions for clients. They pride themselves on their collaborative culture and commitment to quality, making them a leading choice in the local area for web, design and digital.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Patience....Read more...
