Repairs Administrator – Social Housing Contractor Location: Billericay Salary: £26,000 per annumType: Full-time, PermanentStart Date: ASAP About the Role:We’re working with a leading social housing contractor who are looking for an organised and proactive Repairs Administrator to join their busy team. This is a fantastic opportunity for someone with strong customer service and administration skills who enjoys working in a fast-paced environment and making a real difference to residents’ lives. Key Responsibilities:Logging and scheduling repairs and maintenance requests from tenants.Liaising with operatives, subcontractors, and residents to arrange appointments.Updating the in-house system with accurate job details and completion notes.Managing incoming calls and emails, ensuring queries are handled promptly and professionally.Supporting the team with general administrative duties to ensure smooth service delivery.The Ideal Candidate Will Have:Previous experience in a repairs, maintenance, or housing administration role (social housing experience desirable). Strong communication and organisational skills. Excellent attention to detail and ability to multitask under pressure. Confident IT skills, particularly with scheduling or CRM systems. A positive, team-focused attitude and a passion for customer care. What’s on Offer:£26,000 annual salarySupportive team environment with opportunities for growthOngoing training and developmentThe chance to play an important role in maintaining high-quality housing services for residentsInterested?Apply today or contact Abbie at CBW Staffing Solutions for more information.....Read more...
An exciting opportunity has arisen for a Service Advisor to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions.
As a Service Advisor, you will be the main point of contact for customers, coordinating service bookings and supporting workshop operations.
This full-time permanent role offers basic salary range of £28,000 - £32,000 plus £4,000 performance-based bonus.
You will be responsible for:
? Managing customer bookings and providing timely updates on vehicle progress
? Processing work authorisations and ensuring accurate invoicing
? Maintaining vehicle records and service history efficiently
? Overseeing workshop diary to optimise capacity and utilisation
? Ensuring all post-service follow-ups are completed and customer satisfaction is maintained
? Coordinating MOT bookings and verifying test documentation
? Ordering parts and arranging sub-contracted work where necessary
? Supporting overall service operations to enhance the reputation of the organisation
? Promoting additional workshop services and repairs where appropriate
What we are looking for:
? Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator
? Proven experience in an automotive service environment.
? Possess experience working with either HGV or light commercial vehicles.
? Basic technical knowledge of commercial vehicles.
? Strong customer service and communication skills.
? Ability to multitask in a fast-paced environment.
? Strong organisational and administrative skills with attention to detail
Shifts:
? Monday - Friday:9am - 6pm
? 1 in 4 Saturday: 8am - 12pm (additional salary paid at 1.5)
What's on offer:
? Competitive salary
? Annual bonus based on performance
? Generous annual leave including bank holidays,
? Cycle-to-work scheme
? Free on-site parking
? Personal accident cover
? Corporate uniform
? Referral bonus
? Pater....Read more...
Customer Service Administrator Salary: £12.27 per hour plus 25 days annual holiday entitlementHours - Full- Time Monday to Friday 8am to 5pmBased at Sheffield S9 1DTJob purpose:As part of a team, the Customer Service Administrator will support the Customer Service Team in delivering a consistently high level of service to users and the wheelchair service team and ensure administration is completed in an accurate and timely manner.Key responsibilities:
Answering the telephone and inputting any relevant information from the telephone call into the database on the computer.Develop strong relationships with the wheelchair service team.Update computer records for reconditioned and new wheelchairs.Raising job cards on the computer system and ensuring all details are correct and ready for the engineer to carry out the visit to the service user.Contact service users to arrange visits by the engineer for repairs, collections and deliveries.Filing or scanning all relevant paperwork and job cards, setting up and maintenance of filing systems as and when required.Ensure workloads are managed effectively and all daily tasks are completed.Maintain a professional customer service attitude when dealing with all service users and other agencies.Observe all regulations covering the confidentiality of the service user information accessed in undertaking the role.Agree to undertake all training offered that is necessary to maintain the skills required for this role.Liaise effectively between departments to ensure excellent customer service and information accuracy is maintained.
Skills and Qualifications
Computer literateGood communication, verbal and writtenExperience of invoicing and accounts proceduresExperience of working within a service provider industryFlexible approach to working conditions and working environment changeSelf-motivated and enthusiastic worker
ConfidentialityDuring the course of the work involved with this position, the role will become party to confidential information including service user information. It is of paramount importance that all information is kept on a private and confidential basis and not disclosed to any other person.OtherThis role involves contact with vulnerable people and access to their records and therefore it will be necessary for the company to obtain a satisfactory DBS check on all staff employed in this role. Service user/other agency/public engagement and involvement:Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment.INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
As a Care Administrator, you’ll be the heart of our office operations - ensuring the smooth day-to-day running of the service while offering a warm, professional welcome to colleagues, service users, and their families.
This is not just an office role: it’s about providing reassurance, empathy, and clarity at moments that matter. Whether you’re answering a call from a family member, arranging care schedules, or supporting your colleagues, your compassion and attention to detail will make a real difference.
The role also includes taking part in our shared on-call rota (around 7 times per month). This is divided fairly across the team, with full training and support provided.
Key Responsibilities:
Managing the day-to-day running of the office in a calm, organised manner
Acting as a first point of contact for service users and families, showing empathy, professionalism, and patience
Handling calls and correspondence with courtesy, ensuring queries are managed effectively
Maintaining accurate records, databases, and files with strict attention to confidentiality
Preparing reports, documents, and assessments as needed
Coordinating schedules, meetings, and appointments to keep the service running smoothly
Providing flexible admin support to colleagues across the organisation
Training:
Business Administration Level 3 Standard
Relevant workplace training
Functional Skills if required
Training Outcome:To be decided upon completion of qualification.Employer Description:We’re a dedicated care provider with a passion for supporting people to live fulfilling lives. Behind the scenes, our office team plays a vital role in keeping everything running smoothly - from coordinating care to maintaining accurate records. Now, we’re looking for a proactive, caring, and organised Care Administrator to join our team.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Maintenance Administrator Leeds, West Yorkshire - Office-BasedSalary: £26,000 to £28,000 (depending on experience)Permanent, Monday to Friday, 8:30am–5:30pmDo you thrive in a busy, team-focused environment where every day is different? If so, we would love you to join our growing property maintenance team in Leeds.About usWe’re an established and expanding property maintenance company dedicated to delivering excellent service to our clients and tenants. Our focus is on efficiency, teamwork, and customer care ensuring every maintenance request is managed smoothly and professionally.As our business continues to grow, we’re looking for a proactive Maintenance Administrator to support our customers, engineers, and internal teams.The RoleAs part of our friendly, close-knit team, you’ll be responsible for managing maintenance requests from start to finish, keeping customers informed, and ensuring all jobs are handled quickly and effectively.Your main duties will include:
Acting as the first point of contact for tenants, clients, and contractors.Logging and managing maintenance tasks accurately and efficiently.Liaising with engineers and internal teams to coordinate work.Maintaining detailed records and file notes.Providing exceptional customer service and administrative support.
This is a busy, customer-facing role ideal for someone who is organised, communicative, and thrives in a fast-paced environment.Requirements
Excellent customer service and communication skills.Strong organisational skills and attention to detail.Confident multitasker with a proactive, problem-solving mindset.Computer literate and comfortable using multiple systems.Works well independently and as part of a team.Experience in the property or maintenance sector is helpful but not essential.
We’re looking for someone who brings a positive attitude, energy, and professionalism to the role.Why join us?
Full training and ongoing support.Competitive salary with annual performance and pay reviews.Annual bonus (performance-based).Company mobile phone (after probation).20 days’ holiday + bank holidays, increasing after 2 years’ service.Friday breakfasts - a small perk we all look forward to!A supportive team environment and genuine opportunities to progress.
If you think this sounds like the perfect fit, click ‘Apply Now’ and submit us your CV with a brief note about why you would be a great addition to our team. INDLS ....Read more...
We are looking for a motivated Business Administration Apprentice to support the day-to-day running of our office. The role will provide hands-on experience across administration, customer service, and compliance support, while working towards a recognised business administration qualification.Key Duties & Responsibilities• Administration & Office Supporto Handling incoming calls, emails, and post; directing enquiries to the right team members.o Maintaining digital and paper records, ensuring accuracy and confidentiality.o Preparing documents, reports, and certificates for clients (e.g., PAT test reports, risk assessments).o Assisting with diary management, scheduling site visits, and allocating engineers.• Customer Serviceo Acting as a first point of contact for client queries, providing professional and helpful responses.o Assisting with issuing quotes, booking jobs, and following up with clients.o Supporting credit control activities (e.g., sending reminders for overdue payments).• Compliance & Data Managemento Updating client compliance records on internal systems.o Ensuring documentation is stored in line with GDPR and company policies.o Supporting reporting for insurance and regulatory requirements.• Team Supporto Working closely with engineers and consultants to ensure smooth delivery of services.o Supporting marketing and business development tasks such social media.o Assisting with general office tasks to keep operations running efficiently.Training:Your full role and responsibilities will be set out by your employer. They will provide you with all of the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day.You will be working towards the Business Administrator Level 3 apprenticeship standard, which includes:•Knowledge, Skills and Behaviours• Business Administrator L3 Apprenticeship Standard•Functional skills in Maths and English if requiredThis will be delivered by your dedicated training provider, Realise.Training Outcome:This apprenticeship will provide a grounding in business administration within a compliance-focused consultancy. On completion, there may be opportunities to progress into roles such as Office Administrator, Compliance Coordinator, or Client Account Support.Employer Description:Focus On Testing Ltd is a specialist health and safety consultancy providing compliance services across the UK. We deliver Portable Appliance Testing (PAT), Fixed Wire Testing, EICR inspections, Legionella risk assessments, water sampling, and wider health & safety support. Our team works with clients in sectors such as healthcare, retail, and commercial property, helping them maintain safe, compliant workplacesWorking Hours :35 hours a week Mon - Fri 9am - 4pmSkills: Administrative skills,Analytical Skills,Attention to detail,Communication Skills,IT skills,Logical,Organisation skills,Team working....Read more...
Administrator required with a very good eye for the details to process a sales teams orders for UK customers. Once the deal is done you will send confirmations, detail contract documents, enter orders onto the CRM, follow up with invoices, payments and after sales support.
Requirements
Attention to detail highly accurate and process driven.
Experience in sales administration, customer service or order processing.
Microsoft Office skills Excel, Outlook, Word.
Salesforce experience would be ideal.
Responsibilities
Support the UK sales team entering orders and progress internally in the CRM.
Coordinate with internal teams on shipping details to customers.
Chase payments and support after sales satisfaction.....Read more...
Act as a friendly, helpful and welcoming in-person presence at our Diss site (Group HQ). Greeting visitors, clients, suppliers and contractors at Reception and providing them with appropriate support as required.
Monitor the Simonds and Flagfinders Bookings inboxes, and support the Group Private Hire Manager with answering queries and generating quotations, ensuring that all customers are responded to promptly, politely and in a manner which maximises revenue generation for the Group.
Where required, handle telephone calls and redirect callers appropriately, in accordance with Group processes.
Support the Group Private Hire Manager with administering internal and external room hire bookings and events, including setting up / clearing up hired rooms and ensuring all catering is arranged and provided to a high standard.
Monitor the Purchasing inbox and undertake purchasing on behalf of all departments, in accordance with processes established by the Finance Director, and to include maintaining an accurate and up-to-date list of authorised general supplies, and validating purchases against Purchase Orders for other purchases.
Support the Holidays and Day Trips department by confirming bookings, printing confirmations and preparing tour packs for drivers.
Undertake general administrative duties on behalf of the Managing Director and Senior Leadership Team, including processing of expense claims, travel and accommodation bookings and the raising of Purchase Orders on their behalf.
Undertake other general administrative duties as required by the Group, as directed by your Line Manager, and other members of our management team.
You will spend your week providing business administration support across the Transport Made Simple Group. Your day will usually begin by checking emails in the bookings and purchasing inboxes, responding to customer enquiries, preparing quotations, and processing purchase orders.
You will greet visitors and suppliers at reception, handle phone calls, and assist with internal and external room bookings, including arranging catering and setting up spaces for meetings and events.
Throughout the week, you’ll support the Holidays and Day Trips department by confirming bookings, printing confirmations, and preparing tour packs for drivers. You’ll also carry out administrative tasks for the Managing Director and Senior Leadership Team, such as processing expense claims, arranging travel, and raising purchase orders.
No two days are exactly the same – you’ll balance regular tasks with ad-hoc requests, ensuring smooth communication across departments and contributing to excellent customer service.Training:
Business Administrator Standard
English and Maths (if required) Level 2
Training Outcome:This role offers an excellent foundation for a long-term career in business administration. During the 18-month apprenticeship, you will gain a nationally recognised Level 3 Business Administration qualification, alongside valuable practical experience in customer service, purchasing, and administrative support.
Successful completion of the apprenticeship opens up opportunities to progress into permanent roles within the Group, such as Office Administrator, Customer Service Coordinator, Purchasing Administrator, or other. As Transport Made Simple continues to grow rapidly, there may be longer-term opportunities to move into supervisory or management positions for those who demonstrate initiative, strong performance, and a passion for the business.Employer Description:We're East Anglia's largest independent passenger transport provider, employing more than 700 team members with a fleet of 350 buses, coaches, minibuses and taxis. We operate a comprehensive network of local bus services which spans from Norwich as far south as north London, and from the east coast as far west as Nottingham and Derby. Working closely in partnership with Norfolk, Suffolk and Essex County Councils, we transport over 2,500 schoolchildren to and from school safely every day on dedicated buses. Our specialist fleet vehicles deliver coach holidays, wheelchair accessible transport and a wide range of corporate transport solutions for clients across a range of sectors. Our success has been built on four core values; being a great place to work, delivering exceptional customer service, using technology to optimise operations and seeking sustainable growth opportunities. Joining us on our journey could kickstart your career, giving you the skills and experience you need to support millions of people get from A to B sustainably every year.Working Hours :Monday to Friday, shifts of either 07:00 - 15:30 / 08.30 - 17:00 OR 08:30 - 17:00 / 10:30 - 19:00.
30 min lunch break per daySkills: Communication skills,IT skills,Attention to detail,Customer care skills,Flexible,Enthusiastic,Eager to learn....Read more...
To undertake the specified apprenticeship to achieve a nationally recognised qualification
To be the main point of contact for the named team/service area you are working within.
To deal efficiently and sensitively with correspondence/email/telephone/other social media-based enquiries using the principles of customer care and cascade any concerns or information to the duty senior practitioner or duty manager, and record details of the exchanges on the appropriate system.
Liaising with other professionals, departments, hospitals, GP surgeries and other local authority social work departments where required.
To be part of an overflow call queue for the social work and speciality services teams, taking messages from and escalating urgent matters or taking other appropriate action.
To undertake word processing, presentation and spreadsheet work using computer packages to produce correspondence, reports, presentations, and statistical information.
To undertake filling, photocopying, and scanning and be conversant with all office equipment.
To create service user files to support the day-to-day service process and maintain these to the required standard. To be responsible for destruction dates and undertake file culling as required.
To attend and participate in team and service wide meetings, regarding working practice and new initiatives.
To create and maintain electronic and paper record systems.Training:
Business Administrator Level 3 Apprenticeship Standard
Functional skills if required
Training Outcome:
The Business Administrator Level 3 qualification will give the candidate the opportunity to move further through the council
Employer Description:Being part of the Southampton City Council team requires people who are willing to take personal responsibility for delivering excellence, to work with others to achieve the best possible outcomes, to embrace change and new opportunities, to make the most of the resources available to us and to think and act in the best interests of our customers.
Southampton City Council are responsible for providing a number of services to the residents of Southampton including waste, housing, benefits, libraries, community support, marriages etc. and our aim is to give our customers the best service possible.Working Hours :Monday to Friday, 9.00am - 5.00pm - some potential flexibility required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
We are looking for someone to join our team at South Western Tapes, a family-run business recognised as industry experts, to kickstart their career as a Business Operations Apprentice.
In this role, you'll be part of a friendly, supportive team while earning a Level 3 Business Administrator Apprenticeship Standard.
There is huge potential for growth within the company, and this position offers an exciting, fast-paced work environment with numerous opportunities for professional advancement.
As a Business Operations Apprentice, you'll become an integral part of our team.
You'll learn from industry experts, develop a comprehensive understanding of our business processes, and gain valuable hands-on experience.
Responsibilities will include:
Providing administrative support across various departments
Processing invoices, tracking payments
Actively participating in the sales process and marketing initiatives
Handling incoming and outgoing calls professionally
Delivering outstanding customer service
Building and maintaining relationships with customers
Develop product and process knowledge to help with customer liaison
Communicate effectively within the team and across different departments
As part of the apprenticeship, you'll complete training and coursework to meet the requirements of the Level 3 Business Administrator Apprenticeship Standard.
This role is designed to equip you with the skills and experience necessary for a prosperous career within our company.Training:
Business Administrator Apprenticeship Level 3
English and maths Functional Skills (if required)
Training will be delivered on site, online and at Cirencester College
You will receive face to face visits from your designated Coach every 4-6 weeks, will attend online or face-to-face lessons and will complete assignments and assessments in between as required
Training Outcome:
At South Western Tapes, we believe in nurturing talent and offering room for growth
We provide a collaborative and inclusive work environment that fosters professional development
Upon completion of the apprenticeship, high-performing individuals will have the opportunity to progress within the company
Employer Description:We have built an organisation with an unparalleled knowledge and product base, providing a wide-range of tape adhesive solutions. These solutions help customers across a wide range of sectors, quickly and cost effectively improves performance, appearance and production times.
We offer the best of both worlds: specialized technical skills, extensive product and application knowledge as well as preferential distribution rights secured from leading global manufacturers.Working Hours :Monday - Thursday 9.00am - 5.00pm and Friday, 8.30am - 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Our college values inspire us in all our everyday work – when we created them we all had a voice in shaping our values, and we’re proud of what we came up with together:
Kindness, Unity and Excellence.
Our values are important to us all and drive everything that we do and believe.
In your role, you will be accountable for:
Working in collaboration with administration team leaders, MI/funding teams and others in relation to the operation of the college.
To be a main point of contact for the relevant teaching/curriculum area, including front of house duties.
Develop strong working links with a specific curriculum area, to become very familiar with their working practices and curriculum offer, but retaining a college-wide perspective and willingness to work with other curriculum teams in times of staff shortages and need.
Working closely with admissions teams, ensuring that the application and interview process runs at maximum effectiveness and efficiency, including apprenticeships where appropriate.
Take part in all enrolment activities ensuring that students are correctly and fully enroled, showing correct courses and start/end dates.
Be familiar with all the college processes in matters relating to students and courses, and ensure that change requests are made correctly and in a timely manner.
Provide robust support to academic staff to ensure all students are registered correctly and timely with awarding bodies. Including paperwork and ‘reporting’ involved in apprenticeship management.
Provide an outstanding student absence management service to support curriculum staff and students.
Effective maintenance of other operating systems, including advice on timetables and production of registers, checking completion of registers and chasing up of missing data.
Gain a good knowledge of the funding requirements, and be in a position to provide advice and guide others.
Responsibility for processing of student DBS disclosure checks in curriculum areas where these are required, e.g. childcare and health and social care.
Provide a full reception service, including cash handling as prescribed by the customer services team, in centres where reception services are required.
Ensure a regular, adequate and accessible supply of college forms, stationery and other consumables as required.
To provide invigilation for exams as and when required.
There are things that we are all accountable for, whatever your role, these are:
Embedding safeguarding into your working practices and escalating any safeguarding concerns immediately in line with the College’s safeguarding policy.
Embedding Health and Safety best practices and ensuring a safe working environment for everyone within your area of responsibility, according to the Health and Safety at Work Act.
Being a champion and advocate for Equality and Diversity throughout College.
Behaving in a manner that displays British values.
Being committed to reviews of your performance and your own Continuous Professional Development.
Any other duties commensurate with your role that may be required from time to time.
The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.Training:You will study at Kirklees College, following the Business Administrator Level 3 (the standard you follow will be dependent on experience, so you could be placed on the Level 2 Customer Service Practitioner standard).
The course will cover a range of Skills, Knowledge and Behaviours as outlined by the Apprenticeship Standard. These will be transferable and suitable to an administration role in any sector. Health and Safety and other role-specific processes and tools will be taught in the company.
If you do not meet the requirements for the Level 3 Business Administrator Apprenticeship, you will have the opportunity to be offered the Customer Service Practitioner Level 2.
Should you be offered the level 2 Customer Service apprenticeship, on successful completion, you may be offered the opportunity to later progress onto the Business Administrator Level 3 Apprenticeship.
Business Administrator Level 3. After 18 months, you will complete an End Point Assessment. This will involve the following:
Showcase/Portfolio.
Interview.
Presentation on Project.
Knowledge Test.
Practical Observation.
Professional Discussion.
You are given time off to study; you are required to attend Kirklees College, Huddersfield Centre. You will also attend other meetings via Teams to complete work for your apprenticeship.Training Outcome:Whilst there will be no guarantee of a substantive position with the college at the end of the period, the college will guide, support and encourage suitable apprentices to apply for appropriate vacancies as and when they arise. The college has a very good record of supporting workers through in-house apprenticeships and many apprentices have secured employment with the college beyond their apprenticeship.Employer Description:Our mission is creating opportunities, changing lives and this is at the heart of everything we do. The college has a common set of values for both students and staff: Kindness, Unity and Excellence, and they define how we behave and interact with each other. Kirklees College is a uniquely vocational college whose student community reflects the diversity of the local area. We offer inspirational teaching in industry standard, state-of-the-art facilities and ensure curriculum is developed with employers to enable students to progress. At Kirklees College we aim to foster an honest and compassionate approach to ourselves, our people and environment, develop a shared purpose across our community, and set a culture of high aspiration, expectation and success. We strive to be ahead of the curve in our approach to teaching and learning and be a first-choice provider for students and industry alike. With over 10,000 students on full-time and part-time courses, and apprenticeships, we provide seven bespoke centres across the Kirklees region, from two main centres based in Dewsbury and Huddersfield, and dedicated learning centres for Animal Care, Construction, Engineering, Process Manufacturing and Higher Education.Working Hours :Monday to Friday - There will be a requirement to work evenings and weekends for enrolment and other events at any of our other sites throughout the academic year. 8.30am until 5pm Monday to Thursday. Friday 8.30am until 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Excellent attendance,Work Experience....Read more...
Provide administrative support to the sales and lettings team, including managing property listings, preparing documents, and updating internal systems.
Handle customer enquiries by phone, email, and in person, delivering excellent service to tenants, landlords, and buyers.
Assist with organising viewings, maintaining property records, and ensuring all paperwork and compliance documents are accurately completed and filed.
Training:Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.Training Outcome:Successful completion of this apprenticeship can lead to a range of career opportunities within the property sector, such as:
Sales or Lettings Negotiator – progressing into a client-facing role managing viewings, valuations, and tenancy agreements.
Property Manager or Administrator – overseeing property portfolios and coordinating maintenance and compliance.Employer Description:We are a local independent firm specialising in Residential Property Sales, Lettings and Property Management Services. Our knowledge of the local property market, combined with experienced and friendly staff, enables us to offer an enviable service to all.
We pride ourselves in offering a personal and friendly service, whilst at the same time maintaining a high standard of competence and professionalism.Working Hours :Monday to Friday, 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Good work ethic,Willingness to learn....Read more...
Bodyshop Customer Advisor Trafford Park, Manchester Up to £30,000
Join a trusted, family-run accident repair centre with a reputation for excellence! My client, who have been established since the early 90s, is a North West-based, independent, family-run business that works alongside the UKs leading manufacturers, insurers, and fleets. They pride themselves on quality workmanship, manufacturer approvals, and preferred insurer status all delivered with a friendly, supportive team culture.
I am looking for a motivated and organised Bodyshop Customer Advisor to be the first point of contact for their customers. In this role, youll help keep our busy repair centre running smoothly and ensure every customer receives the high level of service they expect.
What youll be doing:
- Managing all bodywork administration and receptionist duties
- Booking and overseeing the courtesy car diary
- Coordinating the recovery drivers diary
- Handling customer call-backs and enquiries
- Maintaining up-to-date knowledge of bodyshop procedures and clearly communicating these to customers
What were looking for:
- Experience in a busy accident repair centre, ideally with Autoflow experience
- Excellent organisational and administration skills
- Great communication skills and a positive, enthusiastic approach
- A strong attention to detail and focus on quality
Working hours:
- MondayThursday: 8:30am 5:30pm
- Friday: 8:30am 4:15pm
- No weekend work
If youre an organised, people-focused individual who enjoys working in a fast-paced environment, wed love to hear from you!
To apply, please send us your CV by clicking apply now or by contacting Richard on 07590309374 / richard@holtautomotive.co.uk to discuss further.
Bodyshop Advisor £30,000 Bodyshop Manchester
Bodyshop Advisor, Bodyshop Administrator, CSA, Customer Service Advisor....Read more...
To operate routine administrative systems and procedures within the team that specifically supports the operation of the service area. You will work proactively as part of a team, supporting that team to work effectively and efficiently, and assisting colleagues as required.
Sort and distribute incoming and outgoing mail
Manage WLS inbox & telephone enquiries, take action, messages, forwarding of matters on relevant contacts and progress chase as necessary
Scanning, copying and printing
Maintain paper and Visual Files case records in accordance with Service procedures, the Office Manual and Lexcel
Typing, document management, creation and maintenance of document bundles, redaction, transcription
Maintenance of document archives (Office, basement & external document stores)
Arrange meetings, training courses and supporting travel arrangements
The Head of Law and Governance or his/her nominated representative may revise the work undertaken by the post holder after discussion with him/her and he/she must be prepared to change and develop his/her role to suit the needs of the service.
The role responsibilities outlined above will be learned, practiced, and mastered to enable completion of the Business Administrator apprenticeship qualification.Training:This apprenticeship will provide you with the Level 3 Business Administrator Apprenticeship. Training will be delivered by Heart of England Training.
More information about this apprenticeship can be found here:
https://hoet.co.uk/apprenticeships-business-administration/
Training Outcome:This is a fixed term for 20 months, however this can lead to permanent position depending on course completion and performance.Employer Description:Warwickshire County Council is the local government authority for the county of Warwickshire, providing public services such as Social Care, Education, County Highways, Rural Services, Public Health, Fire and Rescue, plus much more. Since 2012 the Council has delivered a top class apprenticeship scheme, recruiting more than 380 apprentices, most of whom have been retained in further roles at the Council.Working Hours :Monday to Friday, generally 9am to 5pm but in line with our flexible working policy.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
As an apprentice administrator at Chichester College your days would include helping with the day to day running of the department by running admin tasks, such as timetables, class lists, tracking of student’s progression and collating resources to support the teaching and learning, and you will be supporting the department’s management team by support their diaries, attending meeting to take minutes and collating data into easy to read reports.
Key Responsibilities:
To undertake a range of administrative duties to support the work of the English Maths and ESOL team.
To provide administrative support to the Teaching and Learning Manager and Directorate Management team.
To provide an efficient and effective administrative service for the English, Maths and ESOL team, dealing with enquiries from staff, students and exam boards.
To provide effective support services to staff and students within the area, maintaining excellent customer service at all times.
To update and maintain diaries and calendars, databases, records and reports.
To liaise with staff and external organisations, as appropriate.
To prepare documentation and correspondence to support the core business and administration of the area and ensure that information is sent out in a timely manner.
To provide effective administrative support for the successful implementation of curriculum and cross College initiatives, including student records and supporting cross college meetings.
To provide support when necessary to ensure that area and cross College events, such as Information Days, run smoothly.
Training:
Business Administration Level 3 Apprenticeship.
On the job mentoring and help with experienced colleagues.
Training Outcome:There is potential for a permanent position on successful completion of the apprenticeship. The college is one of the largest employers in the area and are always looking for good administrator staff across the campus and in the wider group of 6 other colleges in the West Sussex area.Employer Description:Chichester College Group is the largest provider of further education in West Sussex and Brighton & Hove. Through our colleges, we educate and train around 25,000 full and part time students every year and provide teaching excellence to meet the future needs of the regions’ employers.Working Hours :8.30am/9.00am to 5.00pm/5.30pm, Monday to Friday, including 6 hours for study time.Skills: Excellent communication,Team Player,Good verbal skills,Accomplished written skills,Works under own initiative,Interpersonal skills,Good time management,Meets time deadlines,IT Literate,Good keyboard skills,Self-motivated,Customer focused,Comfortable at all levels,ability to multi-task,Forward thinking,Prioritises,Polite,Helpful Nature....Read more...
TSL is currently seeking an enthusiastic Level 3 Apprentice Business Administrator to join the commercial department with duties including:
Processing purchase orders, sales orders and enquiries
Helping to provide excellent service and communication to customers via phone, email and online meetings
General office administration
This role offers an excellent opportunity for someone considering a career in purchasing, sales, customer service, marketing, or general office administration to learn from a friendly and experienced team in a vibrant office environment.
Full training and support will be given to build skills and grow your personal confidence. You will also be encouraged to share your own ideas, in particular to help with the growth of the company’s presence on social media.Training:
As part of the apprenticeship you will complete the Level 3 Business Administrator apprenticeship standard qualification. You will receive a grade Pass or Distinction on completion
In addition to the apprenticeship standard you will complete Level 2 Functional Skills in maths and English, if you don't have GCSEs grades C/4 or above or equivalent
The delivery will take place in the workplace and the final exams at one of East Sussex College's campuses
The apprenticeship will be delivered fully in the workplace, and you will have assessor meetings every 4-6 weeks and workplace reviews every 10-12 weeks to monitor your progress
There will also be monthly workshops
Training Outcome:Potential permanent full-time employment on successful completion of the apprenticeship.Employer Description:TSL is a friendly, family-run business in Bexhill-on-Sea which produces X-ray anodes, UHV Viewports, anti-reflective coatings and electron-optical equipment. The company was established in 1998 and has grown to employ 36 people in a range of roles, including sales, accounts, administration, marketing, engineering, scientific research, technical drawing, cleanroom manufacturing and glassblowing.
TSL products are purchased by equipment manufacturers, universities and research facilities, contributing to progress in areas as diverse as quantum computing, medical advancement, space exploration and environmental research.Working Hours :8.30am - 5.00pm Monday - Thursday and 8.30am - 1.00pm on Fridays.Skills: Communication skills,IT skills,Attention to detail,Number skills,Target driven....Read more...
As a Customer Service Apprentice, you’ll work in the heart of the business, supporting customers and engineers to keep operations running smoothly. Your typical duties may include:
· Answering customer enquiries by phone and email, providing helpful and professional responses.
· Booking jobs, updating diaries, and coordinating locksmith visits.
· Inputting and maintaining accurate customer and booking data.
· Managing office administration tasks such as filing, document updates, and inventory tracking.
· Communicating with customers, engineers, and suppliers to ensure great service from start to finish.
You’ll be fully supported by experienced team members and receive on-the-job training to develop your skills and confidence.Training:Working towards a Level 2 Customer Service Practitioner apprenticeship standard, including Functional Skills if required.
Apprentices will be allocated a Trainer Assessor and training will be planned and delivered in conjunction with the employer to meet the individual needs of the apprentice.
The apprentice will spend 20% of their working hours in off the job activities and training. On the job and off the job training will be delivered in the workplace. Training Outcome:After successfully completing the Level 2 Customer Service Practitioner apprenticeship, you could progress into a permanent role such as Customer Service Advisor, Scheduler, or Office Administrator. With further training, you could move into senior administrative or customer service management roles within the business or wider industry.Employer Description:Gray’s Locksmiths are a long-established Nottingham-based
business, proudly serving customers since 1987. Specialists in
locksmithing, key cutting, and security solutions, they have built a
strong reputation for quality workmanship and outstanding
customer care. Their experienced team combines traditional skills
with modern technology to provide reliable and professional
services for both domestic and commercial customers across the
region.Working Hours :Monday to Friday, 8:30am – 5:00pm with a 30-minute lunch break.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental,Confidence,Building rapport,Knowledge of Word and Excel....Read more...
Key Responsibilities:
Provide administrative support across the business
Work independently and as part of a team to complete tasks
Communicate effectively with colleagues, managers, and customers
Manage tasks efficiently under pressure and to deadlines
Assist with customer enquiries in a professional manner
Maintain accurate records and update systems as required
Training:
Business Administrator Level 3 Apprenticeship Standard
The apprenticeship includes regular training at Furness College
At least 20% of your working hours will be spent training or studying
Training Outcome:
Progression potential within the business upon completion
Employer Description:DSL Heating is a family run business who puts safety and the customer first. We were established in 2008 primarily to support the British Gas Heating Installation team, and have since expanded and recruited with British Gas trained Service Engineers who have over 45 years of experience in diagnosing and repairing domestic gas appliance and system faults.Working Hours :Monday - Friday, 08:00 - 16:30Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Willing to learn,Highly motivated....Read more...
An exciting opportunity has arisen for a Service Advisor to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions.
As a Service Advisor, you will be the main point of contact for customers, coordinating service bookings and supporting workshop operations.
This full-time permanent role offers basic salary range of £28,000 - £32,000 plus £4,000 performance-based bonus.
You will be responsible for:
* Managing customer bookings and providing timely updates on vehicle progress
* Processing work authorisations and ensuring accurate invoicing
* Maintaining vehicle records and service history efficiently
* Overseeing workshop diary to optimise capacity and utilisation
* Ensuring all post-service follow-ups are completed and customer satisfaction is maintained
* Coordinating MOT bookings and verifying test documentation
* Ordering parts and arranging sub-contracted work where necessary
* Supporting overall service operations to enhance the reputation of the organisation
* Promoting additional workshop services and repairs where appropriate
What we are looking for:
* Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator
* Proven experience in an automotive service environment.
* Possess experience working with either HGV or light commercial vehicles.
* Basic technical knowledge of commercial vehicles.
* Strong customer service and communication skills.
* Ability to multitask in a fast-paced environment.
* Strong organisational and administrative skills with attention to detail
Shifts:
* Monday - Friday:9am - 6pm
* 1 in 4 Saturday: 8am - 12pm (additional salary paid at 1.5)
What's on offer:
* Competitive salary
* Annual bonus based on performance
* Generous annual leave including bank holidays,
* Cycle-to-work scheme
* Free on-site parking
* Personal accident cover
* Corporate uniform
* Referral bonus
* Paternity pay (full 2 weeks)
* Additional leave for service loyalty
* Pension scheme and salary sacrifice options
* Health and wellbeing support including mental health first aiders
* Support for career development and multi-manufacturer training
This is a fantastic chance to progress your career with a leading commercial vehicle service provider!
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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As a Business Administration Apprentice, you’ll support the day-to-day operations of the business, gaining valuable experience across a range of administrative and organisational tasks.
Your duties will include, but are not limited to:
Support the Account Management Team with daily administrative tasks to ensure smooth operations
Assist with the day-to-day management of customer accounts
Maintain and update customer records within our Zoho CRM system, ensuring data accuracy
Help coordinate waste collection schedules by liaising with suppliers and customers
Prepare and distribute reports on financial performance, environmental impact, service delivery, and customer feedback
Assist with invoice processing and help resolve any billing queries
Work closely with vendors and customers to support bookings and transactions
Develop knowledge of compliance and legal requirements within the waste management industry
Provide general office support, including preparing documents, filing, and scheduling meetings
Take part in training and development sessions to build skills throughout the apprenticeship
Training:
Business Administrator Level 3 Apprenticeship Standard
Functional Skills in English and maths if required
21 months inclusive of 3 month EPA period
Monthly College attendance – one day per month Nottingham City Hub Campus
Please note that as this is an apprenticeship standard you will be required to sit an end point assessment.
Please click on the link below for more information regarding End Point Assessment:
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0 Training Outcome:
Potential progression after apprenticeship if there is availability
Employer Description:Flame UK is a Nottingham-based waste management consultancy providing sustainable, carbon-neutral waste solutions across the UK. They work with a wide range of sectors, including construction, hospitality, retail, events, and manufacturing, to deliver tailored services such as general and hazardous waste collections, recycling, site clearance, and equipment hire. Taking a consultative approach, Flame UK carries out site surveys, sets clear goals, manages compliance, and provides digital reporting so clients can track progress and reduce their environmental impact. With smart technology like SmartTrash, strong industry accreditations, and a focus on simplifying processes with one point of contact, Flame UK helps businesses achieve efficiency, compliance, and sustainability.Working Hours :To be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Creative....Read more...
Key Responsibilities:
Assist in managing day-to-day business operations, including inventory management, order processing, and customer service
Support the team in developing and maintaining strong relationships with business clients
Learn to analyse business performance data and generate reports to help improve efficiency and sales
Participate in training sessions and workshops to gain a deeper understanding of Apple products and services
Collaborate with team members on various projects and initiatives to enhance business growth
Training:
Business Administrator Apprenticeship Level 3 including Functional Skills in maths and English
Training Outcome:
Full-time role available after successful completion of the apprenticeship programme
This is a long-term hire from Storm who have a history of hiring apprentice graduates
Employer Description:Established in June 2000, Storm has grown from strength to strength as a focused IT value-added reseller. Our aim is to deliver exceptional service to our customers in corporate and public sector organisations. As an IT solutions provider, storm delivers best-of-breed solutions, from hardware and software to networking, cloud and support services, we deliver a first-class service and enjoy multi-vendor partnerships, awards and accolades. With a growing team across account management, pre-sales,Working Hours :Monday - Friday, 9.00am - 5.30pmSkills: Team Working,Organisation Skills....Read more...
We are looking for an office admin who can join and support the team within the office. Tasks will include:
Photocopying
Scanning
Filing
Answering calls
General admin tasks
Learning to use our insurance software for quotes
Process renewals
Accept payment for policies, etc.
The candidate should be able to speak fluently and understand Punjabi because a high volume of our clients speak Punjabi only.Training:Level 3 Business Administrator Apprenticeship Standard:
You will not be required to attend Dudley College premises as the course is delivered in the workplace only. An assessor will be allocated to you to progress/help you through you course. Continual assessments, coupled with assignments/or exams depending on course of study. Time spent training will be part of the agreed contracted hours of the working week.
At the end of your training, you will sit an exam and submit course work as part of your assessment, and you will receive a Level 3 qualification.
Where a business administrator has not already achieved Level 2 English and maths, they must do so before taking the end-point assessment.
The Employer will provide In house training provided plus shadowing colleagues.Training Outcome:Further Employment/Level 3 Insurance apprenticeship.Employer Description:At Midland Insurance Consultants, we are a family firm who pride ourselves in providing a bespoke service to our clients and the community. Since our founding in 1989, we have been committed to excellence, working hard to ensure our clients receive the best possible insurance services available. Our team of professionals offer unparalleled customer support and expert advice.Working Hours :Monday - Friday, 9:00am to 5:00pm. 1 hour unpaid lunch.Skills: Reliable,Honest,Positive attitude to learning,Good time keeping,Friendly,Adaptable....Read more...
Managing correspondence such as emails and letters
Updating and maintaining internal databases and filing systems
Processing and checking administrative paperwork linked to property accounts (for example, tenancy information, payment records, or invoices)
Supporting the wider office team with general admin and reporting tasks
Preparing documents and data for meetings or audits
Handling enquiries and ensuring accurate record-keeping
Learning internal systems used for property and account management
Training Outcome:On successful completion, you may progress into a full-time Business Administrator or Office Support role within MyPad. The skills and experience gained will also open doors to a wide range of administrative or coordination positions in other sectors.Employer Description:MyPad is a modern, forward-thinking property lettings and sales company based in Hull. We combine great customer service with efficient systems to deliver a smooth experience for landlords, tenants, and buyers alike. As part of our growing team, you will work in a professional office environment where development, teamwork, and initiative are encouraged.Working Hours :Monday to Friday, 9:00am – 5:00pm.Skills: Communication skills,Attention to detail,Customer care skills,Administrative skills,Team working....Read more...
German Speaking Senior Administrator
Thrive in a Growing International Team
Salary: Up to £35,000 DOE Benefits: Generous Holidays | Pension Scheme | Free Onsite Parking | Flexibility | Ongoing Training & Development Location: Office-Based in Stourbridge – Ideal if you're based in or near Wordsley, Kingswinford, Brierley Hill, Dudley, Halesowen, Quinton, Wombourne, Kinver, Kidderminster, Wolverhampton, Birmingham or Bromsgrove 🕒 Hours: Full-Time 8am -4pm | Monday to Friday
Join a Dynamic Team in a Fresh, Modern Workspace
Be part of a modern, fast-paced office where collaboration drives results and every team member plays a key role in success. You’ll join a supportive and proactive team within a growing international business, with clear opportunities to develop your skills and progress your career as the company continues to expand.
The Role:
We’re looking for a fluent German speaker to play a vital role in supporting B2B sales operations. As a Senior Administrator, you’ll handle a mix of administration, customer service, and supplier liaison – particularly with key partners in Germany. You’ll have the chance to make a real impact, working within an established business where your accuracy, communication skills, and commercial awareness will be truly valued.
What You’ll Be Doing:
Processing sales orders, managing invoices, and coordinating deliveries
Communicating daily with German-speaking suppliers
Managing pricing – including calculations, currency conversions, and negotiations
Overseeing stock control and placing purchase orders
Keeping CRM and product data accurate and up to date
Delivering first-class customer service by phone and email
What You’ll Bring:
Fluent German (spoken and written – business level or native)
Experience in a product-based B2B sales environment (not essential)
Excel skills – confident using formulas and handling data
A head for numbers – pricing, currency, and margin calculations
Superb organisational and communication skills
Well educated to Degree level or equivalent
Why Join Us?
Be part of a close-knit team in a welcoming and upbeat office
Enjoy a modern working environment with excellent facilities
Access career progression opportunities in a growing international business
Benefit from structured training and support from experienced colleagues
🚀 Ready to take the next step in your career? Apply today and grow with us!
To apply send your CV to Kayleigh Bradley the Senior Recruiter with Glen Callum Associates who is working exclusively on this role for NiMAC Ltd. or call for more information on 07908893621.
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Duties include but will not be limited to:
To develop knowledge through training and learning from others to enable efficient, accurate and confident processing of new claims or files on behalf of our business partners and suppliers
Learning to confidently and efficiently represent the initial interface between the customer and the company
Developing skills to action all inbound communications ensuring that all items are logged correctly to the relevant cases within your team
Also actioning all outbound communications following the appropriate procedures
Gradually liaising with other departments and employees as appropriate so as to minimise the inconvenience to the customer and maximise the efficiency of the claims process
To deliver excellent customer service at all times
To work with the team to achieve your own individual objectives
Achieve monthly KPI targets as communicated by the Team Leader/Manager
Consistently promote the vision, values and behaviours expected of the company through the provision of the highest level of customer service
To ensure personal compliance with the S&G policies and procedures
Training:
Business Administrator Level 3 Apprenticeship Standard
Training will be remote - no day release to college
Training Outcome:
There may be a fulltime position available upon succesful completition of this apprenticeship
Employer Description:We are an established provider of market-leading outsourced solutions for insurers,
corporate fleets, brokers, vehicle manufacturers and third-party claims administrators. We have an excellent reputation for outstanding customer service, and we have grown substantially over the last few years. We are studiously focused on delivering growth for the long-term by continually investing in our people, culture, and infrastructure.
We have a workforce of just under 150 with a clear purpose and vision and, to achieve this, we require committed team members who follow our values and are passionate for the journey
ahead.Working Hours :Monday - Friday, 9.00am - 5.30pmSkills: Organisation skills,Team player,Willing to learn,Committed,Resillient,Time management,Hardworking....Read more...
