Greeting and directing patients
Accepting and handing out prescriptions, letters, completed forms, specimen bottles etc in accordance with practice policy
Dealing with requests for information
Explain practice arrangements and formal requirements to new patients, those seeking temporary cover and emergency patients requiring immediately necessary treatment
Process appointment requests for urgent (today) and routine (future) appointments from patients by telephone and in person
Ensure efficiency of appointment system
Deal with visit requests, recording in the necessary book including all relevant information and notifying the duty doctor where necessary
Have working knowledge of telephone system, during and after hours
Assist the team with all telephone calls: incoming, outgoing, internal and external
Taking messages and recording appropriate details, passing them on to the relevant person in a timely manner
To have a thorough knowledge of all Practice procedures
To work in accordance with written protocols
Filing/scanning post as necessary
Scan and photocopy as requested
Pulling/filing notes for surgeries and update as necessary
Supporting with registration/deduction of patients
Input data correctly onto the clinical system
Process patients change of address, name, dob etc – computer data and medical records (having knowledge of Practice area)
Processing repeat prescription requests in accordance with Practice guidelines
Use text messaging software to communicate with patients
Training:Training to be provided:
Business Administrator Level 3 Apprenticeship Standard
Weekly day release at CWCT, Radford, Coventry (Every Tuesday or Friday, 9:30am - 4:30pm)
Training Outcome:Potential for career advancement within the company as you gain experience and develop your skills.Employer Description:Broomielf Park Medical Centre provide comprehensive NHS primary care services to help you manage your health and well-being. They aspire to providing their patients with a first class integrated healthcare service in a caring and well managed environment.Working Hours :Monday - Friday. Shifts will be confirmed on application being successful.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative....Read more...
Deal with customers in a pleasant and effective manner
Work effectively within internal and external networks
Contribute to the effective running of the area
Work effectively as part of a team and contribute to the overall team
Provide support for a range of Business Development activities
Use a range of office equipment, making the best use of all available technology
Prepare documents and maintain records using the full range of Microsoft Office
Maintain manual filing systems as appropriate
Answer telephone/s, take accurate messages and forward in a timely manner
To follow all college policies and procedures
To be responsible for self-development in line with the College’s strategic aims
To carry out any other duties which may arise, which are commensurate with the post and the Conditions of Service.Training:
The apprentice will receive training from a workplace mentor and a vocationally competent assessor towards the Business Administrator Level 3 Apprenticeship Standard
In addition, they will complete Functional Skills level 2 in maths and English as part of the apprenticeship, unless evidence of exemption can be provided
In addition, along with all college employees, they will undertake continuing professional development activities throughout the year, which will include mandatory training such as Health and Safety, Keeping Children Safe in Education, Safeguarding and Prevent. They will also attend the whole college Staff Development and Staff Welfare days
Training Outcome:
Completion of this apprenticeship may lead to other more senior administrative posts or a position within the Business Development team in this college or elsewhere
Employer Description:Cheshire College South & West is a dynamic, high quality and financially robust College, offering exciting opportunities for its 600 staff, 12,000 students and 1,800 Apprentices, who all have access to the contemporary environments at our modern campuses in Crewe, Ellesmere Port and Chester. The College is a key driver in the regeneration of the region, providing innovative approaches to teaching and vocational learning and an exceptional workplace. Staff will receive a range of benefits, proven by our commitment to the Investors in People standard.Working Hours :Monday - Thursday, 8.30am - 5.00pm. Friday, 8.30am - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Patience....Read more...
Sands Agricultural Machinery Ltd (SAM Sprayers) is an industry-respected family-run manufacturer of crop sprayers based in beautiful North Norfolk. With over 50 years of heritage, we're a household name in the sector, trusted for quality, service an innovation.SAM Ltd is seeking a reliable Receptionist / Administrator to deliver excellent front‑of‑house and back office support, being the face of our new purpose built facility just outside of Stalham, Norfolk.You will work closely with the Directors and senior staff, managing communications, helping customers and visitors, maintaining records, and ensuring administrative tasks are handled efficiently.What You Will DoYou will be the point of contact for customers and visitors, the organiser of administrative systems, and support for our Directors and senior staff. Your work will ensure that day‑to‑day operations run smoothly.Who We Are Looking For
Previous experience in a reception or customer‑facing administrative roleStrong skills with Microsoft Office (Word, Excel, PowerPoint)Experience or familiarity with WordPress and business social media usageExcellent organisational skills; ability to handle changing prioritiesGood attention to detail and accuracyAbility to work independently, use initiative, and stay calm under pressureStrong communication skills, both face‑to‑face and in writingDiscretion and respect for confidentiality with sensitive informationHonest, reliable, with a good sense of humour and ability to work as part of a team
Key Responsibilities
Answer and direct all incoming calls through the main switchboard, or take messages and ensure follow‑upMonitor and respond to emails to the company mailbox, or escalate as neededGreet visitors, provide refreshments, and inform them of health & safety site proceduresHandle incoming and outgoing post using franking machine where requiredSupport the Stores team with data entry into our ERP systemMaintain databases for machine orders and process sales orders including acknowledgments using MS ExcelAssist with the full machinery order process: enquiries, trade‑ins, DVLA registration, and customer handoverManage all company vehicles: tax, insurance, MOT, driver recordsMaintain records for the National Sprayer Testing Scheme, support local certified examinersAssist the Directors with marketing and events (trade shows, exhibitions): booking, literature, website and social media updatesSupport team members with travel and accommodation arrangementsOrder and manage stationery and general office suppliesTake minutes in meetings when requiredTrack holiday bookings and keep Directors informed of staff availability
To Apply: Please send your CV and a brief cover letter SAM Ltd is committed to equal of opportunities and welcome applications from all suitably qualified applicants.....Read more...
You'll receive structured training and dedicated supervision to support your learning and professional growth. The role will focus on a range of HR-related tasks, clinical templates, locum cover coordination and annual leave administration for staff. Five days a week will be spent working on-site, one day per week will be dedicated to apprenticeship study, providing protected time to complete coursework, attend training and develop the knowledge and skills required for the qualification.
You will support day-to-day HR administrative tasks, helping ensure the smooth running of services.
Tasks will include:
Maintaining accurate HR records
Supporting clinical templates
Assisting with locum cover and rota updates
Supporting with annual leave and helping with induction for new starters and temporary staff
You will also support with the preparation of meetings and taking minutes, ensuring compliance and contribute to business continuity documentation related to staffing.Training:A 100% tailored training and assessment program will be delivered to support you throughout your Apprenticeship, (14 - 18 months including endpoint assessment) topics covered include:
Business and Customer Awareness
Communication Skills
Building a team
HR legislation
HR Functions, roles and plans
Systems and processes
Service delivery
Problem solving
Change and improvement techniques
HR base data and info
Resilience
Emotional intelligence
Training Outcome:Following successful completion of the apprenticeship, the individual will be considered for a full-time HR administrator position within the GP surgery. This role offers a supportive and professional environment where they can continue to grow and thrive. Overtime there will be opportunities to expand their responsibilities and contribute to wider HR initiatives. Employer Description:Newgate Medical Group is a welcoming and busy GP Practice located in Worksop, Nottinghamshire, providing regulated NHS services to our patients. We are a large Practice with over 30,000 registered patients. We have an established team of 9 GP Partners and a host of varied health professionals including clinicians, receptionists, and large admin team, totalling approximately 80+ employed staff, plus Locum workers.Working Hours :Monday to Friday 9am to 5pm, shiftsSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
To carry out in a responsible and efficient way, the processing of Subject Access Requests
To demonstrate the ability to process requests in accordance with the General Data Protection Regulations (GDPR) and the Data Protection 2018 (DPA18).
To assist with the co-ordination of the department to process SARs requests and the retrieval of medical records
To assist with the retrieval of medical records using our external provider
To be able to liaise and build relationships with services to make sure that all health records are provided and expectations are managed in a professional manner
Actioning chart corrections on patient clinical records (EPIC) as requested by clinical staff and following clear guidance
These responsibilities will be carried out under the guidance of the Health Records Manager who is the direct line Manager for the service
To apply the Trust policies and procedures for the processing of Subject Access Requests (SAR)
To utilise functionality of the DHR system to log and track all SARs requests from individuals, responding to queries and reviewing content
To make sure SARs Requests are processed within the legal time frames
To process incoming and outgoing correspondence in a consistent and timely manner
To deal with internal and external telephone enquiries, providing advice and act as a source of expertise to a high level of customer service throughout all interactions
To act on own initiative, prioritise own workload
To liaise with the Health records Manager of any complex cases which will cause any delays or breeches as well as any untoward incidents, including data security infringements or breeches of confidentiality in line with trust policy
To Exercise independent judgment and initiative following data protection guidelines to determine the release of sensitive information this includes gaining appropriate consent and disclosure sign off
Training:
This role is offered in conjunction with the Business Administrator Level 3 Apprenticeship Programme, delivered by PMA. By attending this interview, you are confirming your commitment to undertake the apprenticeship should you be offered and accept the role, and provided you meet the eligibility criteria
Apprenticeships at The Royal Marsden follow a partnership model between you and the organisation. This means you will be working, studying, and learning a new role all at once. It is a rewarding and demanding opportunity that requires dedication, flexibility, and strong personal motivation
Please note: The recruiting managers will not be able to answer questions specifically related to the apprenticeship programme content. These are managed externally by PMA Ltd
For any queries specifically about apprenticeships at The Royal Marsden, please contact: apprenticeships@rmh.nhs.uk
Training Outcome:
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways
There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance
We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements
Employer Description:The Royal Marsden NHS Trust is the largest comprehensive cancer centre in Europe with a national and international reputation for high quality patient care, research & development and education. It is situated on 3 sites; two in Central London and one at Sutton in Surrey.Working Hours :Cross site (3 days Chelsea, 2 days Sutton) You must be able to meet the needs of the service
(e.g. shift work) Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Patience....Read more...
The purpose of the role is to undertake a wide range of administrative tasks for the Property Management Division at Stiles Harold Williams Partnership, ensuring the efficient day to day management of all properties under instruction.
Key responsibilities include:
Inputting and amending records of the property management database, Qube, using prescribed forms and set Quality Assurance procedures
Preparing Works Orders using Qube and set Quality Assurance procedures
Assisting the Team with collation of data and documents, i.e. CPSE’s, Completion Statements, management information for onboarding or handover of [new] instructions
Assisting the FM/Sustainability Team with collation/obtaining of property data and documents
Assisting FM/PM Team with updating tenant/contractor details in the helpdesk data base
Keeping tenant contact details when notified of changes informing all relevant teams including Property Management Accounts.
Managing all relevant mailboxes with particularly focus on Utilities and PTA mailbox
Using PTA system to assign tasks and load tasks when instruction provided directly by PM
Working with the various building Service Charge Budget Booklets and assisting Property Managers in compiling data to be used in those
Ensuring all utility (gas, electricity and water) and Business Rates or Council tax accounts are in the correct account names and dates and are processed for payment promptly
Assisting with obtaining competitive quotations from contractors for works at properties, in line with the service charge budgets or client instructions, for approval by the Property Managers, who will give authorisation before proceeding
Assisting with the processing and arranging payment of contractor and other invoices from client funds
Raising fee account invoices for Property Managers on Business Central
Organising payment of annual insurance premiums and recoverable electricity
To build relationships with the tenants, clients and SHW colleagues and deal with issues when they arise
To also build relationships of trust with contractors via Safe Contractor, to ensure that they are available at times of urgency
To work closely with Property Managers and other department colleagues, to enhance the client service levels delivered by SHW so that quality standards are achieved
To develop a general understanding of all aspects of property management
Who you will be:
Turns work around promptly and ensures customer service standards are maintained
Has exceptional attention to detail and works with property managers to ensure accuracy of stored information and efficiency when collating information
Builds up professional working relationships with clients, lessees and contractors easily and ensures messages are answered clearly, promptly and efficiently
Works to current office methodology and suggests improvements (subject to approval)
Training:Business Administration Level 3 Apprenticeship On the job training with experienced colleagues.Training Outcome:There is an opportunity for a fulltime job upon successful completion of the apprenticeship as a Property Team Administrator.Employer Description:Stiles Harold Williams Partnership is a well-known company with expertise in commercial, residential and mixed-use property. They have experts in office, industrial, and retail property, supported by our specialists in Investment, Town Planning, Development, Healthcare & Medical, Roadside, Charities, Airports, Leisure and Leasehold Reform. Their management teams look after over 1,000 different properties across the differing sectors and throughout the UK. With ten offices across London and the Southeast, they pride themselves in providing expert service and peerless market knowledge in specific local markets.Working Hours :Monday to Friday 9am – 5.30pm with remote learning and occasional attendance at Crawley CollegeSkills: Works on initiative,Team player,Confident,Good telephone manner,Excellent communication,IT and MS Office Literate,Organised,Able to prioritise,Willingness to learn,Motivated,Committed,Reliable and helpful,Asks for help,Offers assistance....Read more...
The purpose of the role is to undertake a wide range of administrative tasks for the Property Management Division at Stiles Harold Williams Partnership, ensuring the efficient day-to-day management of all properties under instruction.
Key responsibilities include:
Inputting and amending records of the property management database, Qube, using prescribed forms and set Quality Assurance procedures
Preparing Works Orders using Qube and set Quality Assurance procedures
Assisting the Team with collation of data and documents, i.e. CPSE’s, Completion Statements, management information for onboarding or handover of [new] instructions
Assisting the FM/Sustainability Team with collation/obtaining of property data and documents
Assisting FM/PM Team with updating tenant/contractor details in the helpdesk data base
Keeping tenant contact details when notified of changes informing all relevant teams including Property Management Accounts.
Managing all relevant mailboxes with particularly focus on Utilities and PTA mailbox
Using PTA system to assign tasks and load tasks when instruction provided directly by PM
Working with the various building Service Charge Budget Booklets and assisting Property Managers in compiling data to be used in those
Ensuring all utility (gas, electricity and water) and Business Rates or Council tax accounts are in the correct account names and dates and are processed for payment promptly
Assisting with obtaining competitive quotations from contractors for works at properties, in line with the service charge budgets or client instructions, for approval by the Property Managers, who will give authorisation before proceeding
Assisting with the processing and arranging payment of contractor and other invoices from client funds
Raising fee account invoices for Property Managers on Business Central
Organising payment of annual insurance premiums and recoverable electricity
To build relationships with the tenants, clients and SHW colleagues and deal with issues when they arise
To also build relationships of trust with contractors via Safe Contractor, to ensure that they are available at times of urgency
To work closely with Property Managers and other department colleagues, to enhance the client service levels delivered by SHW so that quality standards are achieved
To develop a general understanding of all aspects of property management
Who you will be:
Turns work around promptly and ensures customer service standards are maintained
Has exceptional attention to detail and works with property managers to ensure accuracy of stored information and efficiency when collating information
Builds up professional working relationships with clients, lessees and contractors easily and ensures messages are answered clearly, promptly and efficiently
Works to current office methodology and suggests improvements (subject to approval)
Training:
Business Administration Level 3 Apprenticeship
On the job training with experienced colleagues
Training Outcome:There is an opportunity for a full-time job upon successful completion of the apprenticeship as a Property Team Administrator.Employer Description:Stiles Harold Williams Partnership is a well-known company with expertise in commercial, residential and mixed-use property. They have experts in office, industrial, and retail property, supported by our specialists in Investment, Town Planning, Development, Healthcare & Medical, Roadside, Charities, Airports, Leisure and Leasehold Reform. Their management teams look after over 1,000 different properties across the differing sectors and throughout the UK. With ten offices across London and the Southeast, they pride themselves in providing expert service and peerless market knowledge in specific local markets.Working Hours :Monday to Friday 9am - 5.30pm with remote learning and occasional attendance at Crawley CollegeSkills: Works on initiative,Team player,Confident,Good telephone manner,Excellent communication,IT and MS Office Literate,Organised,Able to prioritise,Willingness to learn,Motivated,Committed,Reliable and helpful,Asks for help,Offers assistance....Read more...
General Administration & Communication:
Handling incoming and outgoing communications, including phone calls, emails, and postal correspondence
Maintaining and updating office filing systems (both physical and digital) with a strong emphasis on accuracy and compliance
Managing office supplies, stock levels, and ordering new equipment as needed
Scheduling and coordinating internal and external meetings, including room booking and minute-taking
Data entry and management using the company's CRM and administrative software
Freight Operations Support (Industry-Specific)
Assisting with the preparation and processing of shipping documentation, such as Bills of Lading (B/L), Air Waybills (AWB), Customs Declarations, and Delivery Orders
Helping to track and trace shipments (sea, air, and road freight) and providing timely updates to the operations team
Verifying and cross-checking documentation to ensure compliance with international trade regulations and company standards
Filing and organising essential documents related to specific shipments and consignments
Liaising internally with the Import and Export teams to ensure smooth handovers of information
Financial & Invoicing Support:
Assisting the accounts department with processing supplier invoices and preparing sales invoices for customers
Inputting costs and charges accurately into the freight management system
Helping to resolve minor invoicing queries under the guidance of a senior administrator
Compliance and Record-Keeping:
Maintaining the strict confidentiality of company and client information
Adhering to all company policies, procedures, and relevant industry regulations
Ensuring all administrative tasks are completed in line with the requirements of the apprenticeship qualification
Training:
Training will take place at Blackburn College, once a week
Training Outcome:
Permanent Role
Employer Description:LGL Worldwide Logistics is a market-leading logistics provider with a global transport network. Our advanced, integrated shipping solutions ensure your cargo is transported to its destination, anywhere in the world.
The LGL network covers 500 locations in over 80 countries making us globally recognised, our team has a track record of satisfying customers from all industries; we consistently adjust and tailor to suit your needs. We pride ourselves in customer service, aspiring for the very best in industry and solidifying our customer relationships.
Our customers benefit from a choice of first-class transportation services which include 24-hour shipment tracking. Whether you need a pallet to deliver next day or have a full container load to be shipped, we have the services to keep you on schedule and within budget.
As specialists in Air, Sea and Road transport, LGL connects all services via various regions across the world, providing a dense network of ever-increasing value-added services.
Our motto is ‘transport made simple,’ centred on making customers’ lives easier. We conduct a thorough supply chain analysis to understand your logistical requirements, ensuring you peace of mind as we provide a one-stop solution for all your freight and distribution needs.Working Hours :Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
You’ll be responsible for delivering high-quality work, while working collaboratively with internal teams and stakeholders. This is a fantastic opportunity to join a fast-moving business where you’ll gain formal training alongside hands-on experience and play a key role in supporting our strategic goals.
Key Responsibilities:
Deliver a high standard professional service to clients through email, video calls, face to face, and by phone
Proactively manage workload and timelines, assist the Account Management team in the daily execution of client strategies, account management and general administrative tasks
Set up Client work requests and monitor live production stages to ensure on-time delivery. Ministrative tasks.
Maintain thorough documentation and account records to provide a "single source of truth" for the team
Liaise with APS internal departments (warehouse, logistic and finance) to maintain efficient project work flow
Manage the stock lifecycle, overseeing the physical movement of goods booking stock in /out and maintaining precise digital records
Regularly review stock levels and provide data-driven alerts for re-ordering to prevent service interruptions
Monitor client debt and collaborate with the Finance department to resolve invoicing queries and ensure timely payments
Training:As an apprentice, you will work with your training provider, BPIF Training, who will provide full academic support. We offer extensive in-house, on-the-job training to set you on the path to a successful career within The APS Group.
Upon successful completion of the apprenticeship, you will achieve a Level 3 Business Administrator standard. You will be provided regular time within your normal working hours to meet the requirements of your apprenticeship programme. Training will take place via interactive online workshops, along with regular 1–1 sessions with your dedicated BPIF Training Coordinator.
In return, you will receive comprehensive support from our apprenticeship provider alongside extensive in-house training, empowering you to build a long-term, successful career within The APS GroupTraining Outcome:This is a fixed-term position for the duration of the apprenticeship. Upon successful completion of the apprenticeship, a full-time role may be available, subject to opportunity and performance.Employer Description:Since 1961 we’ve been all about working with great people to make more possible for our clients. You’d be joining a family of over 900, so you’ll never be stuck for advice, expertise and networking opportunities. Together we lead the way in marketing and communications. Whether we’re producing exciting creative for advertising or managing a client’s entire print spend, we’ve got pretty much everything covered.Working Hours :Monday to Friday, specific working hours to be agreed with the successful candidate.
Please note, the intended location for this role is our Head Office in Cheadle, however our Runcorn site (WA7 3DL) could also be considered.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Good time management,Reliability,Proactive,Professionalism....Read more...
Core Duties:
Assist with the management of applications responding to queries where possible or forwarding to relevant member of team
Manage the access care planning application for all Care Support Workers and office based staff
Assisting with payroll queries and arranging the monthly payroll to our finance team
Monitoring and communicating with all Care Support Workers in relation to the care planning application
Working alongside care coordinator to arrange working shift for all staff and assisting with the monthly rotas
Process timesheet requests and queries
Taking responsibility for scheduling all meetings, and storing meeting minutes as per company policies
You will be responsible for answering calls and monitoring electronic monitoring system
Keep all administrative trackers up to date and accurate on a weekly basis, updating the team on any changes/concerns
Develop and maintain relationships with clients; community-based workers and outside agencies - including commissioners
Working with the senior team - ensuring governance planner and tasks are being implemented in a timely manner - following up on any overdue tasks
Schedule and monitor Care Assistants calls on a weekly and daily basis; considering Client/Care Assistant suitability and logistics
Identify and report areas of recruitment needs
Assist the care manager with Client care plans and reviews
Participate in the ‘on call’ rota and provide an up-to-date handover
Assist with the processing of DBS referrals, liaising with the relevant HR Advisor and logging cases that have been submitted
Ensure the maintenance of employee records, ensuring complete accuracy and confidentiality
Provide a high level of customer service to all stakeholders
Support the team in the delivery of its objectives demonstrating a ‘can do’ attitude and adopting a flexible and resourceful approach
Support the recruitment team with project administration as and when required
Training:Business Administrator Level 3.Training Outcome:Full-time employment with Trailblazer and a well-constructed career path.Employer Description:Trailblazer Social Care is a Care Quality Commission (CQC) registered organisation. We deliver professional care based on both the healthcare requirements and personal preferences of our clients. Our services include
Rapid Response, Palliative and end of life care and Personalised care.Working Hours :Monday to Friday 8am until 4pm or 9am until 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Relationship Building Skills,Time Management,Confidentiality,Professionalism,Friendly,Professional....Read more...
As a Claims Apprentice, you will play a vital role in supporting the day-to-day operations of the claims function. This entry-level position offers hands-on experience in managing insurance claims, liaising with internal and external stakeholders, and contributing to the accurate reporting and resolution of claims. You’ll gain exposure to a wide range of claim types and develop a strong foundation in claims handling, investigation, and financial processes.
Monitor internal dashboards and the Claims Portal for new claim notifications.
Create and maintain accurate claim records within the claims database.
Liaise with claimants to ensure all required documentation is received and complete.
Update claims data to support accurate reporting, reserving, and analysis.
Record claims with the Department for Work and Pensions (DWP) and verify certificate validity.
Attend accident locations to gather evidence, including photographs and measurements.
Use the Confirm system to investigate claims against the business and property damage claims pursued by the business.
Collaborate with operational teams to obtain supporting documentation and information.
Communicate with utilities companies, insurers, third-party representatives, and direct claimants.
Assist the Claims Manager with administrative and investigative tasks as required.
Work with the Finance Team to facilitate claim settlements, including payment requisitions.
Training:As part of your apprenticeship, you will be enrolled onto a Business Administrator level 2 apprenticeship which will take approximately 21 months to complete. You will be fully supported by our partnered college to achieve this qualification, having 1-2-1 advice and support, e-learning materials, and a whole team of experts on hand for advice and technical knowledge at your office. Training Outcome:Throughout your programme, you will receive first-class mentoring and a structured learning and development programme to enable your professional and personal development. Employer Description:Amey is a leading infrastructure services and engineering company. Our 11,000 people are behind the critical services the country relies on every day and we each take personal pride in our public service. Our unique engineering and operations experience, together with data driven insight from our consulting business, delivers better results for our clients. We are trusted partners of Government – both national and local – managing assets and complex projects that are vital to the country.Working Hours :Monday - Friday 09:00-17:30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
You will compile weekly payment schedule and starters & leavers report, check bank statements daily for payments due into the company from clients, finance companies and insurers and other tasks and duties as assigned from time to time.
Within recruitment, this requires timesheet processing and compliance.
In doing so recruitment admin handles all timesheet processing/queries & liaises with all candidates in obtaining all documents that are required to make candidates compliant in relation to all MSP requirements.
In terms of timesheet processing this function helps to maximize the companies’ weekly profits by chasing candidates for outstanding timesheets.
In terms of compliance this function helps to ensure that the company has all the necessary candidate documentation when an MSP informs us, they would like to carry out an audit.
In regard to the Trevellyan team, this is support function in all elements of credit control and payments to the insurers.
In reference to accountancy this is a support role to accountants and clients in offering good customer service and administration in support of our accountancy services.
Job Responsibilities:
Downloading candidate timesheets
Process AWR changes & placement extensions
Create vendor adjustment forms
Teaching candidates how to submit timesheets on the online portals
Chase unprocessed timesheets from workers
Manage payment queries for candidates where applicable
Manage candidates holiday request forms and send completed forms to payroll
Sending out & chasing outstanding registration documents and references
Creating & sending out PAYE, Umbrella, Ltd & 3rd Party Ltd contracts to candidates
Deal with audits when they are requested by MSPs
Providing references for previous candidates
Manage task management schedules & task follow-up reporting
Run daily and weekly reports
Other tasks and duties as assigned from time to time
Check bank statements daily for payments due into the company from clients, finance companies and insurers
Diarise & chase payments with clients – 7-day SLA for payments
Ensure that all receipts and payments are placed in the credit control system
Reconcile all transactions with the credit control system
Ensure all insurance companies are paid at the end of the month via the statements
Ensure all statements are confirmed as correct and signed off
Ensure accurate and up to date client account files and database are kept
Carryout credit control duties to ensure payments received for our services
Invoicing for client services delivered in support of credit control
Maintain a portfolio of client’s payrolls weekly, bi-weekly and monthly
inbound/outbound customer service calls to our current clients, building relationships
Deal with external supplier queries, HMRC, DWP, courts and other agencies
Contacting customers over the telephone and via email with regards to potential new business
Deal with payroll queries from staff and contractors in a professional and timely manner
Calculations of statutory payments and processing P45 and P60’s and other year-end reports
Analysis of pay summary and pay slips
Upload RTI, FPS and EPS reports to HMRC and pension providers in a timely manner
Training:
Full training will be given leading to a recognised Business Administrator Apprenticeship Standard Level 3 qualification
Full on the job training will be delivered
Off the job training will be supported by our training provider- Davidson Training UK Ltd
You will complete the Functional Skills in maths and English up to and including Level 2 (if you don't already hold the equivalent)
All training will be delivered within the workplace during working hours
Training Outcome:
Full time position will be available after the successful completion of the apprenticeship
Employer Description:The Carrington Blake Group are a professional services group serving small and medium businesses through outsourced business support functions. By supporting business needs across various administrative, technical and creative functions, a business can reduce costs, save time, and concentrate on engaging customers.
Our offering to businesses includes:
Accountancy and Financial Management
IT Support and Cloud Computing
Recruitment
Business Start up
Payroll services
Marketing
Web Design and Development
Corporate Insurances
Employee Benefits Scheme
Due to the services we offer, our clients vary greatly, but our approach to solving problems remains the same. As such we are at the heart of industry developments and trends within each service division, providing latest and best approaches to our clients.Working Hours :You will be required to work Monday to Friday, 9:00am- 5:00pm, however you will be paid until 6:00pm to allow you to complete your apprenticeship course work.
40 hours a week.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Motivated,Strong computer skills,Strong command of English,Ability to work independently,Excellent time management,Target driven,Seeking out opportunities,Resilience....Read more...
Key Accountabilities & Responsibilities:
Develop procedures to ensure the health and safety of all employees, contractors and visitors to the company
Maintain a source of advice and guidance to all staff operating in the business, supporting managers on health and safety matters
Monitor business operations, processes and producers to ensure they comply with health and safety regulations
Investigate and report on any accidents, near-miss incidents and make recommendations to management
Assist in the management of the Don’t Walk By system by monitoring and maintaining the database and preparing meetings
Positively promote the near miss reporting utilising the Don’t Walk By methodology
Work with management at Joseph Ash to ensure compliance with health and safety regulations
Maintain good working relations with insurers and other relevant authorities to ensure the company's interests are safeguarded and a safe, healthy working environment is maintained
Advise on necessary training for managers and staff to ensure compliance with health and safety requirements
Maintain an awareness of developments in the field of health and safety to ensure that the company continues to comply with best practice and legal requirements
Managing and reviewing the Safety Cloud for the business Helping to produce the RAMS. Producing SOP’s/RAMS for Joseph Ash site activities
Environmental monitoring and ensuring compliance throughout the business
Conducting inspections and audits as required by the businessMaintaining enough time to complete and work on my apprenticeship
Attending meetings with supply chains on behalf of businesses.
Positively promote the safety culture with all staff
Aim to inspire/influence others
Produce safety alerts/toolbox talks and monitor the responses
Training:
Business Administrator Level 3 Apprenticeship Standard
Work-based mentoring
One day every 2 weeks at Telford College
Assigned assessor to visit you regularly in the workplace
Training Outcome:
Once you have completed your Level 3, there is an option to develop and choose which specialism to progress onto
We also offer ongoing training and progression to senior management level within the Joseph Ash business
Employer Description:Joseph Ash Galvanizing maintains its position as the leading steel finishing services provider in the UK. With strategically located plants providing unrivalled technical expertise, combined with industry-leading levels of customer service, we meet the most exacting requirements of our customers and end users. Our unique approach has led to the dynamic expansion of our galvanizing operations beyond the UK with plants across the USA and Europe.Working Hours :Monday to Friday
8.30am to 4.30pm
(Half an hour lunch break)Skills: Communication skills,IT skills,Attention to detail,Administrative skills,Production drawings....Read more...
General Administration:
Manage incoming emails, phone calls, and messages professionally
Maintain accurate records and documentation within the CRM or property management system (e.g., Monday.com, Fixflo)
Prepare and file correspondence
Maintain a well-organised electronic filing system and ensure
GDPR compliance
Tenancy progression
Assist with coordinating right-to-rent checks for tenants and occupiers
Ensure that all pre-tenancy documents (EPC, gas safety, EICR, and How to Rent guide) are provided and signed before the move-in date
Arrange key handovers, check-ins, and check-outs with tenants or inventory clerks
Liaise with utility providers, ground rent providers, service charge companies and the council to open and close accounts at the start and end of tenancy. The bill management process on behalf of landlords/tenants will be a key responsibility
Produce tenancy welcome packs and ensure move-in checklists are completed
Property Marketing & Viewings:
Manage viewing schedules and liaise with negotiators to confirm access arrangements
Landlord & Tenant Liaison:
Address tenant queries and maintenance requests in a timely, efficient, and courteous manner
Manage end-of-tenancy correspondence, deposit returns, and deduction negotiations
Maintenance Coordination:
Log maintenance issues and assign to approved contractors
Obtain quotations, issue work orders, and track job completion, instructing where necessary
Follow up on outstanding work and ensure invoices are received and processed
Financial Administration:
Assist in rent collection and monitor arrears
Compliance & reporting:
Ensure compliance with the Tenant Fees Act, Right to Rent, and other relevant legislation
Maintain records of gas safety, EICR, EPC, and other mandatory certifications
Prepare reports for management on tenancy status, renewals, and arrears
Support audit and regulatory checks as required
Team Support:
Support the lettings managers with daily operational needs
Provide cover for colleagues during holidays or absences
Contribute to improving internal systems and workflows
Assist with onboarding new staff members where required
Training:
Business Administrator Level 3
Training Outcome:
Upon successful completion of the apprenticeship, and based on performance, there is potential for further progression within the company
Employer Description:LDM Properties (UK) Limited is a residential lettings and property management company providing a full range of services to landlords and tenants across London. The company specialises in high-end rental properties, offering professional tenant sourcing, tenancy agreements, rent collection, property maintenance coordination, and compliance with all relevant housing regulations.Working Hours :Monday- Friday: 9am- 5:30 pm. Half an hour unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Tough Water Solutions Ltd is an expanding Plumbing & Water Hygiene company based in Drighlington. We provide specialist water treatment, water hygiene risk assessments, and remedial services across the UK, ensuring compliance with the latest industry standards and regulations.
About the Role
As our Business Administration Apprentice, you will deliver high‑quality administrative and reception support to the Tough Water Solutions team. This is an exciting opportunity to start a rewarding career in a supportive environment where your personality, ambition, and drive will be valued.
The role will include various administration duties with the aim to develop and have more responsibility during your apprenticeship. The role will include some of the following areas:
General administrative duties
Filing, record keeping, photocopying, and distributing documents
Providing support to team members as required
Using Microsoft Office packages, particularly Word and Excel
Greeting and assisting visitors in a courteous and efficient manner
Answering telephone calls professionally and handling enquiries
Inputting data into internal systems with accuracy
Responding to requests for information
Ensuring company policies are followed, including Health & Safety, Equal Opportunities, and confidentiality guidelines
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.Training:As a business administration apprentice, you will complete the following qualifications as part of your apprenticeship:
Level 3 Business Administrator Apprenticeship Standard qualification
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio
Training Outcome:
A real opportunity for progression to a permanent position for the right applicant
Employer Description:Tough Water Solutions Ltd is a specialist water services company based in Drighlington, West Yorkshire, that provides comprehensive plumbing, water treatment and water hygiene solutions across the UK. They focus on helping commercial, industrial and public-sector clients stay compliant with current Health & Safety Executive standards through services such as water tank cleaning, chlorination and risk assessments. The business emphasises service excellence, transparency and a strong work ethic, aiming to exceed customer expectations while offering expert support and practical advice. Their team has deep experience in plumbing and specialist water treatment, delivering safe, cost-effective and regulatory-compliant solutions for clients’ water systems.Working Hours :Monday to Friday
8.30am to 4.00pm
(30 minutes lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Initiative,Friendly and engaging,Keen to progress....Read more...
To provide a high standard of reception/switchboard and routine clerical administrative and other duties. To support teachers and all stakeholders including pupil, staff, visitors and wider community users, ensuring that duties are carried out efficiently and effectively
To provide a customer focussed service and to ensure a welcoming environment whereby visitors are welcomed, pupil needs are met and that good standards of communication are maintained
To be responsible for reception, email and messenger duties
To receive and deal promptly and effectively with all telephone and direct reception enquires
To ensure that visitors and callers are welcomed and dealt with in a professional manner and in accordance with the school’s safeguarding policy and procedures
To provide administrative support with the planning and delivery of School events, information evenings, parent/carer consultation evenings, Governor meetings etc.
To include maintenance of room booking calendar
To assist in effective communication with the delivery of information to staff and all stakeholders of the school with producing relevant documents, maintaining staff lists.
To undertake general clerical and administrative duties of a routine nature to include:
-Typing of letters and other documents and proof reading for SLT and other staff
-Checking for redistribution of office emails and responding promptly to all email enquiries
-Organising and ensuring photocopying, scanning of documents
-Assisting with attendance administration by entering absence data and recording registers and late arrivals
-To carry out tasks relating to First Day Calling
-To carry out tasks relating to School events and educational trips
-Ensuring deliveries, collections and storage of supplies are communicated to appropriate staff
-Assisting with the arrangements of medical and dental examinations for pupils
To provide first aid treatment and support to sick pupils and where appropriate make arrangements for them to go home
To undertake any other duties of an administrative nature and any other duties that are within the scope of the post as determined by the School Office Manager
Training:
Business Administrator Standard
English and maths (if required) Level 2
Training Outcome:
Long-term opportunities with the school
Employer Description:At Broke Hall we are committed to delivering the highest standards of teaching and learning whilst maintaining a strong pastoral ethos.
Staff, supported by governors, work hard to deliver a broad and engaging curriculum. Children are valued as individuals and encouraged to participate in a wide range of activities enabling them to develop skills and attitudes, which will equip them for life.
Broke Hall Community Primary School is a large, friendly school situated in a pleasant residential area on the eastern edge of Ipswich. The school has excellent modern premises set in spacious grounds. We are comprised of 21 classrooms and a nursery brimming with learning, a nurture room, large library, group-work rooms and shared areas in constant use by Learning Support Assistants and volunteers. The school hall is used for assemblies, lunches and PE sessions. Outside we have a large playground that wraps around the school, a basketball court and a school field, which are all a buzz of activity at playtimes, lunchtimes and during PE lessons.
At Broke Hall, we strive to provide an environment that enables children to achieve high academic standards as well as developing an understanding of themselves and others in the communities in which they live.
We place a high value on establishing close links between home and school so that we can effectively work together to achieve the best for each child.Working Hours :Monday– 8.30am– 1.30pm
Tuesday– 8.30am– 1.30pm
Wednesday– 12.00– 3.30pm
Thursday– 8.30am– 3.30pm
Friday– 12.30pm– 3.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Patience,Punctual....Read more...
The duties and responsibilities to be undertaken may include any or all the items in the following list. Duties may be varied from time to time under the direction of the manager, dependent on current and evolving workloads and staffing levels:
Duties of the post:
Covering reception, meeting, and greeting patients
Taking telephone queries and booking of appointments
Working in the admin office within the staff team on a rotation basis, under the guidance of the Reception Manager
Logging a variety of information into patient records using a purpose-built clinical system
Provide a confidential, efficient, timely and accurate administration service
Using Excel and Word to perform specific tasks set by the Operations Manager
Scanning incoming correspondence into patients’ electronic records via the clinical system
Providing general administrative support such as filing, photocopying, and general letters and any other duties appropriate to the role
Working in the reception office within the staff team on a rotation basis, under the guidance of the Reception SupervisorLogging patient arrivals, booking appointments, and utilising the full range of services provided with the electronic appointments system (training will be provided)
Dealing with patients face-to-face in a professional manner.Calling patients with reminders/results etc.
Contacting patients by e-mail/letter with reminders/results
This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the Management Team which are relevant to your role within the company to meet the overall business needs. The role will evolve as time and duties progress.Training:
You will be completing the Level 3 Business Administrator Advanced Apprenticeship Standard with Darlington Borough Council Learning & Skills, Darlington
The Business Administration Apprenticeship is designed to equip participants with the fundamentals required to work in any business environment. The programme can be delivered using a blend of on-line, anytime learning and expert-led classroom training covering core topics
Throughout this Apprenticeship, participants will be supported by tutors who have worked in a business environment and have gained many years of experience and who can truly support you to develop the skills and knowledge required to work in a wide range of administrative roles
Training Outcome:
Successful completion of the apprenticeship could lead to full-time employment and additional training
Employer Description:Bewicke Medical Centre is a well‑established GP practice located in Wallsend, serving a large and diverse patient community across Howdon, Willington Quay and parts of the wider North Tyneside area. The practice supports around 9,300–10,000 registered patients and offers a wide range of high‑quality primary care services.
As a training practice, Bewicke Medical Centre hosts foundation doctors and medical students each year, creating a supportive learning environment for developing healthcare professionals. The centre delivers a broad range of clinical services, including child health and development, primary care counselling, long‑acting reversible contraception (LARC), minor surgery, and learning disability health checks—all provided on site to meet the needs of the local population.
The practice is rated “Good” by the Care Quality Commission (CQC), demonstrating its commitment to safe, effective and patient‑centred care.With a dedicated team of GPs, nurses, healthcare assistants and support staff, Bewicke Medical Centre is focused on providing accessible, compassionate and efficient care.
The practice also supports modern NHS services such as the Electronic Prescription Service, making it easier for patients to manage medications. As part of the North Tyneside community, the centre prides itself on maintaining strong patient relationships, offering convenient appointment systems, and ensuring the surgery is accessible to all, including offering disabled parking and general onsite parking.Working Hours :Four and a half days per week, Monday to Friday, between the hours of 8.00am and 6.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The General Services (GS) Field Estimator is responsible for delivering accurate, timely, and comprehensive estimating services for patch-and-repair proposals within their assigned region. This role plays a critical part in supporting sales and operations by ensuring estimates are well-developed, cost-effective, and aligned with project requirements. The Field Estimator conducts assessments of existing building envelope and roofing conditions based on Sales Representative scopes of work, visual inspections, and documented deficiencies. Leveraging these findings, the Estimator develops detailed scopes of work, prepares budgets and estimates, and produces professional proposals for roof repairs, façade repairs, and roof renovations. In addition, the Field Estimator serves as a key liaison to field teams, effectively communicating project scope and expectations to foremen and technicians through both verbal and written means. Other essential responsibilities include attending pre-bid meetings, capturing accurate field measurements, and providing thorough photo documentation to support proposals and planning. The role requires strong attention to detail, a collaborative mindset, and the ability to balance multiple priorities in a fast-paced environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Coordinate the Quality Control (QC) process in partnership with the Quality Control Specialist (QCS) for all Field Representatives in the region. This includes conducting random site visits on current and past projects, documenting findings, and ensuring that work meets company standards and customer satisfaction requirements. Investigate roof and building envelope conditions to support the development of General Services (GS) estimates and proposals for Sales Representatives, providing alternative solutions when appropriate. Serve as a technical resource with expertise in roofing systems. Perform detailed take-offs from construction documents to support accurate proposals. Travel to project sites as needed for proposal development and validation. Collaborate with Tremco Sales Representatives, WTI Field personnel, and WTI Construction Managers to align project scope and cost requirements. Provide RoofSnap labor details as needed to Construction Managers and General Contracting Estimators to support Labor, Installation, and Productivity (LIP) preparation for proposals. Prepare detailed and accurate estimates by reviewing Sales Representative scopes of work, project plans, specifications, and addenda, identifying labor, material, and time requirements. Identify and contact suppliers and subcontractors as needed for inclusion in estimates. Ensure suppliers and subcontractors without Master Service Agreements (MSAs) are referred to the Divisional Administrator for approval, documenting exceptions or refusals to avoid procurement delays. Conduct thorough take-offs for roofing repairs and renovations, ensuring a comprehensive understanding of the project scope. Assemble and present estimates with precision, incorporating both numerical data and precise descriptive details. Maintain professional and timely communication with customers, Sales Representatives, field staff, and internal company personnel via email, phone, text, or in person. Assist in the training and development of Field Representatives and "Elevate" program candidates and graduates, in alignment with WTI Training Policy. Training includes: Proper completion of services and related documentation. Safety training and documentation requirements. Certification and approval of Field Representatives, including OSHA Hazard Awareness and Toolbox Talks. Conduct Platinum Inspections, in conjunction with the Inspection Team, to prepare associated cost estimate proposals. Demonstrate comprehensive knowledge of WTI services and deliverables. Participate in all required calls, meetings, and organizational communications. Perform other duties or special projects as assigned by the Regional Business Manager (RBM) or GS Supervisor.
CERTIFICATES, LICENSES, REGISTRATIONS: 30-hour OSHA certification Registered Roof Observer (RRO) preferred but not required. OTHER SKILLS AND ABILITIES:
Qualifications: Prior supervisory skills and ability to manage people and tasks. Prior roofing experience, including patch and repair skills. Knowledge of Project Management, planning, and scheduling. Knowledge and experience monitoring and maintaining quality control. Functional computer skills. Safety training and OSHA knowledge. Understanding of budgeting and expense management.
Competencies: Adaptable and willing to change with business needs. Professional and leads by example. Diversity awareness and ability to adjust to multiple personalities. Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management. Work independently, solve problems, and delegate assignments, such as quoting and pricing. Demonstrate a high degree of accountability and ethical behaviors. Excellent customer service and ability to build relationships.
Other Requirements: Ability to travel out of town, including overnight stays. Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test. Ability to read, write, and speak English. Strong verbal and written communication skills. Ability to work independently, follow through on assignments with minimal direction, set priorities that accurately reflect the relative importance of job responsibilities, and perform under deadlines with frequent interruptions. Ability to use estimating software, advanced take-off tools, and other computer programs. Apply for this ad Online!....Read more...
About the team:
Savills Financial Consultants (“SFC”) is the specialist debt and treasury advisory team within the Housing Division of Savills UK, which provides support to affordable housing clients (i.e. housing associations) throughout the UK. SFC is a dynamic, growing and exciting place to work, that is seeking to continue to grow in a sustainable manner through the recruitment of at least one new Financial Analyst. We are centred in a unique position where we can easily draw upon expertise from a range of specialist colleagues across the broader organisation, resulting in the provision of comprehensive cross-division, tailored solutions to our clients. Founded in the UK in 1855, Savills is one of the world's leading property companies. Our experience and expertise spans 600 offices across the Americas, Europe, Asia Pacific, Africa and the Middle East. Over 40,000 people work for us in more than 60 countries. Savills acts as trusted advisers to real estate clients globally and we attract, recruit and retain the best people in the property industry. This role involves the provision of advisory services to Housing Associations across a range of financial instruments. Specifically, the role involves providing technical/ specialist support to Directors and the rest of the team in their direct advisory roles, in addition to providing some day-to-day support to clients/customers.
Day to day duties:
Performing in-depth analysis of business plans and data
Running shadow credit rating analysis and presenting findings
Financial modelling and review (including net present value analysis)
Drafting of treasury strategies and treasury policies
Providing analytical support and project management throughout debt transactions
Supporting Directors and Associate Directors in the management of client relationships
Providing analytical support for pitches to new clients
Drafting of economic and market updates for clients
Attendance and presentation during client meetings
Understanding and articulating the macro-economic conditions in the markets we work within
Building a network across Savills
Continually examining self and team performance and evolving accordingly
Introducing ideas to the team to expand and improve our service
How you’ll make an impact:
Good organisational skills
Word and Excel capabilities
Good written, presentation and numerical skills are essential
Excellent communication skills
Diligent and detail driven
Able to work individually and as part of a team
Punctual, reliable, keen and enthusiastic
Thirst for knowledge and self-motivated
Ahead of anything else, we look for individualism and diversity in our apprentice intake - so it's very important at every stage of the selection process that you take the opportunity to show us what you're really like.
Be honest and above all, be yourself.Training:
Level 3 Financial Services Administrator
On the job training is provided to ensure all the required knowledge and experience is obtained throughout the apprenticeship to qualify successfully
We will provide the full suite of Savills training programme including mandatory health and safety and office training, as well as specific training relevant to your role
We ensure that your Continuing Professional Development (CPD) is current and that all staff are fully up to date with changes to legislation and business needs
Training Outcome:
Permanent contract for all apprentices, as opposed to a training contract
Employer Description:Founded in the UK in 1855, Savills is one of the world's leading property agents. Our experience and expertise spans the globe, with 600 offices across the Americas, Europe, Asia Pacific, Africa and the Middle East. Our scale gives us wide-ranging specialist and local knowledge, and we take pride in providing best-in-class advice as we help individuals, businesses and institutions make better property decisions.Working Hours :Five full days in the office, working hours 9:00am to 5:30pm. One of these days each week will be dedicated to apprenticeship studies whilst in the office.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Decision Making,Collaboration,Building Relationships,Planning and Organising,Adaptability,Resilience....Read more...
Your daily tasks will be varied and engaging, including:
Operational Support: Managing the telephone system, handling enquiries regarding long-term and respite care, and monitoring office supplies
Compliance and HR: Assisting with staff inductions, managing online training, and ensuring resident files are kept up to date in strict accordance with CQC requirements
Enrichment Support: Working with our activities coordinator to promote varied outings and assisting the kitchen team with menu printing
Technical Growth: Utilising Microsoft Office products, the latest care-related technology, and effective use of AI to streamline administrative processes
General Admin Support: Assisting staff in various departments with admin duties from printing documents, designing forms, ordering, booking equipment servicing, etc.
Why Choose Us?
At The Manor, we pride ourselves on a "sincere caring attitude" and a stable, friendly team culture. As an apprentice, you won't be working in isolation. You will be mentored by experienced senior staff in a supportive environment where your contributions directly impact the lives of our residents. At The Manor you will have the opportunity to use of the latest technology, including AI, within a care setting.
Your Role and Impact:
As our first point of contact, you will greet family members and professionals, ensuring our highly regarded reputation is reflected in every interaction. Your responsibilities will span the heart of our operations, from managing resident documentation and HR records to supporting our varied activities programme and outings.
What We Are Looking For:
We are seeking a candidate with a compassionate and respectful nature who is eager to work within an elderly care environment. You should possess strong literacy and numeracy.Training:Business Administrator Level 3 Apprenticeship Standard:
You will be required to attend the City Hub campus one Monday each month to join the other apprentices
During this session, you will receive work to complete over the month, which will then be marked with feedback provided
You will also have one-to-one reviews every 4-6 weeks via Teams, along with additional tasks set by your employer either on Teams or face to face
Review meetings with your assessor and employer will take place every 12-weeks, held either in person or via Teams
Training Outcome:Future Career Progression & Commitment:
At The Manor, we do not view an apprenticeship as a temporary role, but as the foundation of a long-term professional partnership within our longstanding and stable team culture.
1 - Permanent Position and Long-Term Stability: Upon the successful completion of the apprenticeship and the attainment of a nationally recognised Administrative Qualification, the candidate will be offered a permanent position within the home. This provides the security of working within a highly regarded, Band 5 rated facility that has maintained a consistent reputation for excellence for nearly two decades.
2 - Performance-Based Pay Reviews: We believe in rewarding the commitment and sincere attitude that define our staff. Consequently, a formal pay review will be conducted at the end of the apprenticeship. This review will be directly dependent on performance, reflecting the apprentice’s growth in managing front-of-house duties, CQC-compliant documentation, and the effective use of AI and care technology.Employer Description:Please input your company description alongside your website link.
The Manor Residential Home is a premier care facility dedicated to providing a high-standard living environment for individuals aged 65 and over. With over 17 years of experience specializing exclusively in elderly care, the home has built a formidable reputation as a trusted provider of long-term, short-term, and respite services. This depth of experience allows the facility to understand the nuanced needs of its residents, ensuring that every individual receives the dignity, respect, and specialized attention they deserve.
At the heart of The Manor’s success is its dedicated team. The home is staffed by experienced senior practitioners and care professionals who are characterized by their "sincere caring attitude." Unlike many facilities that face high turnover, The Manor prides itself on its longstanding staff members. This continuity of care is vital in the residential sector, as it allows for the development of deep, meaningful relationships between caregivers and residents, fostering a sense of family and security that is essential for emotional well-being.
The quality of the home is validated by rigorous external standards. Fully registered with the Care Quality Commission (CQC) for 27 beds, The Manor consistently receives highly complimentary reports from regulators. Furthermore, it is recognized as a Band 5 Care Home by the Nottingham County Council, a designation that signifies a superior level of service and management within the region. These accolades serve as a testament to the home's commitment to safety, effectiveness, and excellence in clinical and social care.
The Manor’s physical environment is designed to balance professional medical support with a "home-from-home" feel. For those with physical disabilities, the facility offers full assistance and is equipped with specialist equipment to ensure mobility and comfort. However, the home also encourages personalization; residents are welcome to bring their own furniture to decorate their rooms, helping them transition into their new environment with familiar comforts. Practical amenities, such as on-site parking and established medical cover provided by local GPs, ensure that both logistical and healthcare needs are met seamlessly.
Beyond clinical care, The Manor focuses heavily on the quality of life. The home is renowned for its excellent culinary standards, providing high-quality, nutritious food that residents genuinely enjoy. A vibrant social atmosphere is maintained through a varied activities program and regular outings, which keep residents engaged with the community and mentally stimulated. Whether someone is staying for a few weeks of respite or making The Manor their permanent home, the focus remains on holistic wellness—combining physical safety with social fulfillment and emotional support. In a landscape where care options are numerous, The Manor Residential Home distinguishes itself through its specialized history, its highly regarded reputation, and a compassionate, person-centered approach to aging.
Working Hours :Monday - Friday 6-hours each day with 30-minute break. Exact working hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
