Be the first point of contact for our clients in person and on the telephone
Ensure that clients feel supported and valued by delivering award-winning client liaison
The ability to handle inbound phone calls
Deliver great customer service
Provide support to the wider administration team as required
Opening and logging incoming post, sending out post and parcels
Using our in-house system to upload documents to client files
Photocopying and filing
Booking meeting rooms and appointments
Training:
Business Administrator Level 3 Apprenticeship
20% off-the-job training
End point assessment
English and maths functional skills if required
Training Outcome:
Full-time position with the business or further professional development
Employer Description:• Established in 1821, Bell Lamb & Joynson Solicitors is a multi-award-winning law firm, with offices across North Cheshire and Merseyside.We are a forward-thinking firm which has invested heavily in both IT and staff with clear opportunities for advancement, progression, and training within the firm, with 66% of the current partners being trainee solicitors within the firm.Working Hours :Monday- Friday, 9.00am- 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Creative,Initiative,Non judgemental,Physical fitness,Confident Telephone Manner,Ability to prioritise tasks,Professional manner....Read more...
This role will specifically develop you into a professional Accounting & Administration specialist in a global organisation. You will learn the skills, knowledge and behaviours to be able to:
Complete day to day finance administration
Assist with accounts personnel with processing purchase ledger invoices
Produce monthly payments to external suppliers
Work effectively with audits
Allocate sales ledger cash
Work on bank reconciliation
Provide exceptional customer service to internal and external customers
Conduct general administrative duties
Training:
Business Administrator Level 3 Apprenticeship Standard
Functional Skills maths Level 2 (if required)
Functional Skills English Level 2 (if required)
Monthly day release online (3-hour sessions) and 10-weekly onsite reviews & observations
Training Outcome:Full-time employment and progression to higher education.Employer Description:AESSEAL is the world’s leading specialist in the design and manufacture of mechanical seals and support systems. They are renowned as one of South Yorkshire's best employers, providing lifelong careers for the right individual that fits into their core values and their ethos.
AESSEAL invest heavily into their staff. They provide many opportunities for Apprenticeships in their business and drive forward to ensure they have the best talent South Yorkshire has on offer for their Rotherham branch.
If you would like to join a vibrant, forward thinking, innovative and excellent business, AESSEAL are the company for you. Just as their slogan states, you could experience the exceptional.Working Hours :Monday - Friday, 9:00am to 5:00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Some knowledge of Microsoft,Friendly and approachable,Keen attention to detail....Read more...
Welcome clients and visitors with a professional, friendly manner
Answer and direct incoming calls using a switchboard system
Manage incoming and outgoing post and courier deliveries
Maintain reception and communal areas to a high standard
Assist with meeting room and visitor bookings
Support the admin and operations team with general tasks and projects
Work on internal documents and keep them accurate and up to date
Training:Business Administrator Level 3 Apprenticeship Standard:
Our workshops are delivered online and support blended learning in that the expectation is work is completed prior to our workshops so we can build on it
Workshops currently are fortnightly/monthly from 10am to 3pm
121 appointment each month and at least one employer apprentice review every 8 weeks
Training Outcome:
Strong potential for the role to become a permanent position at the end of the apprenticeship
You’ll also have the chance to build connections with a wide range of businesses based here at the Centre - a great networking opportunity that could open doors to future roles in admin, operations, or client services, whether with us or elsewhere
Employer Description:Kinetic Centres is a busy and friendly serviced office business based in Borehamwood.
We support a wide range of small to medium-sized businesses with flexible office space, virtual services, meeting rooms, and an on-site café. With a small and proactive team, we pride ourselves on delivering excellent customer service, maintaining high standards across the building, and creating a welcoming environment for clients and visitors alike.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Patience....Read more...
The Pine Lodge Cars team are proud of the high esteem in which its customers regard the business and it works hard to look after its professional reputation.
This vacancy would involve learning all about how to deal with and support customers through their journey of buying and then owning and maintaining a car with Pine Lodge Cars. It is an opportunity to develop business administration and service skills with a company who sets very high standards for how they look after their customers.
Duties would include:
Supporting on the front desk dealing with customer calls and those walking in with meet and greet
Ensuring all customer enquiries are picked up and dealt with
Organising customer car viewings and booking car services and repairs
Follow up calls to customers to check they are satisfied with the Pine Lodge Cars experience and to record and redirect any queries they may have
Working hard to ensure all dealings with customers are handled professionally, politely and empathetically
Booking customer appointments accurately and with care taken over customer sensitive data
Managing the company’s CRM system
Get involved in brand awareness events
Contributing ideas for efficiency of Pine Lodge Cars
Admin duties as are appropriate for the role
Training:
The candidate will follow a Level 3 apprenticeship programme and study towards a full standard as a Business Administrator
This training will be structured and delivered by Cheshire College - South & West
If you do not already hold GCSEs at grade A-C / 8-4 in English and maths you will complete Functional Skills in the related subjects to attain Level 2 Functional Skills
Training Outcome:
A full-time customer service/sales position at Pine Lodge Cars on successful completion of apprenticeship
Employer Description:Pine Lodge Cars, based in Whitchurch, is on a site which has been home to car businesses since the 1940s. Its latest chapter has been under the leadership of Lee Ferguson who has guided his reputable car sales and servicing garage from strength to strength. Under his direction, he has expanded the building to accommodate his customers more comfortably, built a double valet bay and garage and taken on more land to make room for 150 more cars. The impressive rate of expansion and growth of reputation has exceeded all expectations with record numbers of sales year on year.Working Hours :Monday - Friday (Some weekend working may be required) 9.00am - 5.30 pmSkills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Team working,Friendly,Approachable....Read more...
Replying and drafting professional emails to the client
Manage reception
Working alongside the Sales Progression and Lettings Teams as customer support on the phone
Interacting with customers on social media
Completing data collection
Compliance
General office tasks
Keeping a log of energy performance certificates
Tagging property keys
Training:
Business Administrator Level 3 (A level) Apprenticeship Standard
Functional Skills in maths and English if required
Level 3 Business Administration qualification upon successful completion of the apprenticeship
You will be based in the employer’s office so you will gain 18 months of office-based training
Training Outcome:Possible full-time employment on successful completion of the apprenticeship.
Employer Description:Situated in the heart of Mansfield in a trendy open plan office on Market Street ran by owner Jordan Mariner since 2011. This multi award winning office possess over 30 years of combined experience gained in independent agency, financial advice, lettings, land and new homes, auctions, property refurbishment and investment means that their intimate knowledge of the local market and attention to detail ensures you can be confident of detailed, professional advice in all property related matters.
They passionately believe in customer service and helping customers step by step and successfully blended traditional values to modern innovation to create a distinct brand offering bespoke solutions to all your property concerns. The experience and attention to detail that the team in Mansfield bring provides the ability to ensure your home is marketed professionally on a local, regional and national level with stunning photography, punchy descriptions, detailed floorplans and eye catching brochures.
We look forward to helping you on your property journey, whichever way we can.Working Hours :Monday to Friday 9.30am-5.30pm.Skills: Communication skills,Attention to detail,Customer care skills,Administrative skills,Team working,Creative,Initiative....Read more...
Main duties and responsibilities
To assist Payroll Officers in the following:
End to end processing of monthly/fortnightly payrolls in accordance with the Groups strict payroll time scales and Statutory/Group regulations for 2,000+ employees.
Standard payroll routines including starters/leavers, additional hours, variations, absence, statutory payments, tax codes, student loans, BACS files, payslips and RTI submissions.
Ensure all statutory deductions are processed in accordance with the organisations procedures and current employment legislation.
Prepare payroll journals and export to Sage Intacct accounting system.
Ensure contractual and auto enrolment pension schemes (including Teachers Pensions) are administered in accordance with Pensions Regulations.
Prepare, provide and retrieve specific payroll information to internal and external parties.
Reconciling and producing month/year End returns, including PAYE, NI and Teachers Pensions returns.
Implement changes in remuneration and/or conditions of service and/or changes in employment law.
Liaise with staff and management on payroll queries.
Liaise with the Human Resources department to ensure that all company policies and procedures are correctly administered.
Ensure maintenance of good working relationships with other departments, staff and external customers.
Additional ad-hoc duties as and when required.
Undertake and attend relevant training.
Training Outcome:Upon successful completion of the level 3 payroll administrator apprenticeship there may, where available, be the opportunity to join Autism Initiatives as a full-time permanent staff member.Employer Description:Autism Initiatives is committed to working in partnership with the people we support, their families, commissioners and others to provide a personalised, autism specialist service that makes a positive difference to the lives of people on the autism spectrum.Working Hours :Monday to Friday between 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical....Read more...
Duties are to include but not limited to:
Answering phone politely, requesting information, transferring call to relevant caseworker or taking notes as appropriate
Answering the door, greeting clients in a polite and respectful manner and informing the relevant caseworker of their arrival, ensuring they are comfortable
Offering and providing refreshments
Taking in,logging and distributing mail
Posting mail on behalf of caseworkers
Scanning and photocopying documents and preparing court bundles
Assisting caseworkers and management as requested
Maintain meeting room and reception area - check after clients have left and keep tidy
Checking stationery and kitchen stocks and re-ordering/buying as necessary
Training:
Level 3 Business Administrator standard delivered through 18-months workplace based training
Apprentices without level 2 English and maths will need to achieve this level prior to taking the end-point assessment
Training Outcome:A full-time role within the company.Employer Description:Garth Coates Solicitors is a leading law firm, specialising in UK immigration law and citizenship. We are a team of dedicated professionals who work together as a family. We create strong connections with our clients by building trust and confidence through our excellence, reliability and credibility.
Our commitment and enthusiasm are reflected in our work and in the service we provide and we are wholly dedicated to providing quality legal services which change the lives of our individual and corporate clients for the better.Working Hours :Monday - Friday 9.30am - 5.30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Initiative,Patience....Read more...
You will be required to work flexibly across operational sites as required and work flexibly within an agreed number of hours to maintain the most appropriate level of service provision. This may include evening and weekend working. You will be expected to take responsibility for personal development, identifying personal training needs and participate in regular supervision and appraisal.
Your general roles and responsibilities will include:
As first point of contact within the service, to ensure that telephone calls and visits from service users, outside agencies and CGL staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary
To ensure effective processing of correspondence, diary management and scheduling of meetings etc.
To minute take at team and other meetings
To assist with the maintenance of a general filing system within the project
To assist in monitoring and ordering to meet office requirements
To assist in maintaining and balancing local petty cash systems under the direction of the administrators
To carry out photocopying as required
To assist admin in ensuring record-keeping and communication within the project are maintained
To gain an understanding of operational requirements of the project base & Senior Management as required, e.g. room bookings, travel arrangements etc
Support with your studies: 1 day per week will be provided for dedicated study time. If additional study time is required then this can be negotiated with Line Management
In carrying out the above duties the post holder will:
Work flexibly across operational sites as required
Work flexibly within an agreed number of hours of work to maintain the most appropriate level of service provision
Seek to improve personal performance, contribution, knowledge, and skills
Participate in appraisal, training, and supervision processes
Keep abreast of developments in services and practice relevant to the aims of the service
Ensure the implementation of all CGL policies
Contribute to maintaining safe systems of work and a safe environment
Undertake other duties appropriate to your role
As an Administrator Apprentice at Change Grow Live - Southport - 8 Church Street, you will be working towards the Customer Service Specialist Level 3 Apprenticeship, over the duration of 15 months, alongside your daily roles and responsibilities.Training:
Customer Service Specialist Apprenticeship Level 3 including Functional Skills in maths and English
Training Outcome:
On going training and development
Employer Description:CGL is a health and social care charity working with individuals, families and communities across England and Wales that are affected by drugs, alcohol, crime, homelessness, domestic abuse, and antisocial behaviour. Their projects, delivered in communities and prisons, encourage and empower people to regain control of their lives and motivate them to tackle their problems.Working Hours :On a shift pattern basis. Exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As an apprentice at a GP surgery, you will support both the reception and administration teams.
Your duties will include:
Greeting patients
Booking appointments
Answering phone calls
Handling enquiries
Updating records
Processing documents
Supporting the clinical team with day-to-day tasks
You’ll gain valuable experience in a professional NHS environment, developing communication, IT, and organisational skills while working towards a recognised qualification.Training:Customer Service Practitioner Level 2.
Apprentices will be allocated a Trainer Assessor and training will be planned and delivered in conjunction with the employer to meet the individual needs of the apprentice.
The apprentice will spend 20% of their working hours in off the job activities and training.
On the job and off the job training will be delivered in the workplace.Training Outcome:After completing the apprenticeship, there are excellent opportunities for career progression within the NHS. You may be able to move into a permanent role as a medical receptionist, administrator, or explore further training in areas such as healthcare support, patient coordination, or even clinical roles with additional qualifications.Employer Description:Bilsthorpe Surgery is a friendly and well-established GP practice located in the village of Bilsthorpe, Nottinghamshire, rated “Good” by the CQC. Serving the local community with a patient list of around 3,700, the surgery offers a wide range of healthcare services including face-to-face and telephone appointments, chronic disease management, immunisations, dermatology services and access to extended hours through local networks. The team is dedicated to delivering high-quality, personalised care in a welcoming and supportive environmentWorking Hours :Monday to Friday between the hours of 07:45 and 18:30Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Non judgemental,Patience....Read more...
Greeting and assisting patients with empathy and professionalism
Managing appointments and patient schedules using our booking system
Answering phone calls and responding to email enquiries in a timely, courteous manner
Supporting day-to-day office operations such as filing, scanning, photocopying, and document handling
Assisting with data entry and accurately maintaining internal databases
Handling sensitive patient information in line with GDPR and confidentiality requirements
Helping to process payments, send receipts, and support basic invoicing
Acting as a chaperone during ultrasound appointments (with training provided)
Working alongside the sonography and admin teams, supporting them with clinical setup and customer service
Helping to maintain the cleanliness and presentation of the clinic workspace
Assisting with basic marketing tasks such as social media updates, appointment reminders, and email communications
Supporting basic bookkeeping and recordkeeping tasks where required
Using IT systems to manage bookings and support digital processes
Training:
You will work towards your Level 3 Business Administrator qualification across a total duration of 18 months!
Training provider: LMP Group: https://lmp-group.co.uk/
All online/remote learning, no classroom or college day release
An allocated tutor will support you throughout the apprenticeship!
Training Outcome:
Future opportunities for progression
Employer Description:Miracle Inside 3D/4D Baby Scan Centre offers its customers a fully comprehensive selection of Early Pregnancy scans, Gender scans, Reassurance scans, and 3D/4D Baby Ultrasound scans packages specifically for various stages of your pregnancy. Our Goal is always simple – to be the very best antenatal 2D Scans, 3D Scans, 4D Scans, Ultrasound Baby Scanning Clinic in Leeds, West Yorkshire.Working Hours :Wednesday & Thursday (12pm–7pm), Friday (10am–6pm), Saturday (9am–5pm)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Creative,Initiative,Patience....Read more...
Key Responsibilities You’ll be supporting various departments across the company. Your day-to-day duties may include:
Office & Administrative Support ● Responding to phone, email, and in-person enquiries in a professional manner. ● Maintaining accurate records and performing data entry tasks. ● Organising digital and paper-based files to ensure easy access and GDPR compliance. ● Coordinating meetings, booking appointments, and preparing reports or presentations.
Finance & Accounting Support ● Assisting with invoicing, payment processing, and expense reconciliation. Knowledge of Sage would be very useful and an advantage as would Polish language, but this is not essential, we have a Polish operation. ● Supporting month-end procedures and basic bookkeeping tasks. ● Helping prepare financial reports and audit documentation.
Payroll & HR Administration ● Assisting with employee timesheets and holiday requests for payroll processing. ● Maintaining confidential employee records and supporting recruitment admin. ● Coordinating training, induction materials, and compliance tracking. Stock Control & Procurement ● Assisting with supplier communications, quotations, and purchase orders. ● Supporting stock control processes and updating inventory records. ● Generating procurement and stock usage reports. Sales & Customer Service Admin ● Preparing sales documents and assisting with order processing for pick pack and despatch and Royal Mail Shipments ● Supporting e-commerce operations, returns handling, repairs and customer communications.
IT & Systems Support ● Using Google Workspace (Gmail, Drive, Docs, Sheets, Slides, Calendar) for daily tasks and collaboration. ● Learning to use internal systems such as inventory management and CRM tools.Training:Level 3 Business Administrator apprenticeship standardTraining Outcome:Intended full-time role upon successful completion of the apprenticeship. Support to learn future courses especially in Finance. We love to promote from within and keep a loyal team.Employer Description:The company sell and distribute Rugged Mobile Phones and Accessories under the JCB Brand globally. Built for work in rugged, extreme conditions.Working Hours :Monday to Friday (09:00 - 17:00)Skills: Communication skills,IT skills,Attention to detail,Team working....Read more...
Answering telephone calls and directing enquiries appropriately
Managing shared email inboxes and responding to general queries
Filing, scanning, photocopying, and printing documents
Maintaining accurate digital and physical records
Data entry using software tools (CRM systems, spreadsheets, databases)
Assisting in preparing reports, quotes, and correspondence
Maintaining office supplies and ensuring the workspace is organised
Assisting with social media content posting and inbox replies
Creating and maintaining job files (quotes, photos, reports, invoices)
Scheduling site visits, surveys, and repairs
Logging and tracking job progress on internal systems
Assisting with quote preparation and sending to clients
Coordinating material orders and delivery schedules
Ensuring job sheets and health & safety documentation are completed
Assisting with Invoice preparation and sending to clients
Training:
Business Administrator Level 3 Apprenticeship Standard
Training will take place at CJ Roofing Services Ltd 4 days a week at the workplace with regular visits from a tutor from Bishop Auckland College
Training Outcome:
Full-time employment with company
Employer Description:CJ Roofing Services are professional roofers serving Darlington and the surrounding County Durham area. Committed to exceptional service and quality, CJ Roofing have earned a solid reputation for delivering top-quality roofing solutions at affordable prices. Specialising in GRP roofing, flat roofing, new roofs, fibreglass roofing, rubber roofing, roof repair and maintenance, as well as fascias, soffits, and guttering, catering to all types of roofs at domestic, commercial, and industrial levels. As a well-established, family-run business, they strive to provide the highest level of customer satisfaction with every project.Working Hours :Monday - Thursday, 08:00 - 16:00 (30 minutes lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Process face-to-face, telephone and online consultation requests for appointments, signposting as appropriate to the correct service.
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient, and an effective way.
Undertake a variety of administrative duties in accordance with practice policies and procedures
Monitoring practice mailbox, distributing incoming emails appropriately
Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies
Processing and distributing incoming and outgoing mail
Clearing and re-stocking of consulting rooms as required
Managing Reception displays, ensuring CQC compliance and updating with seasonal campaigns
Updating practice website
Order and monitor stationery supplies
Add on invoices to XERO
Coordinating and tracking reports
Training:Apprentices will be allocated a Trainer Assessor and training will be planned and delivered in conjunction with the employer to meet the individual needs of the apprentice.The apprentice will spend 20% of their working hours in off the job activities and training. On the job and off the job training will be delivered in the workplace.Training Outcome:Upon successful completion of the apprenticeship, you may have the opportunity to progress into a permanent role within the surgery, such as a Medical Receptionist, Administrator, or Patient Services Assistant. With experience, further training could lead to roles in Practice Management, Medical Secretary, or specialist admin positions within the wider NHS.Employer Description:Riversdale Surgery is a busy friendly GP practice situation in the heart of Belper with 13600 and is rated as CQC GoodWorking Hours :Monday – Friday 8am-6.30pm 7.5hour day.
Shifts either 8am-4pm or 10.30am-6.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Non judgemental,Patience,Positive Attitude,Methodicial,Time management....Read more...
As an International Trade Administrator, you’ll play a key role in the smooth delivery of our international trade services across Devon and Cornwall. Working as part of a small, dedicated team, you’ll be responsible for processing export documentation, supporting exporters with guidance, and helping to deliver a consistently high standard of service. You’ll also help coordinate training programmes accredited by the British Chambers of Commerce and provide administrative support across the team.
This role requires someone who can work independently within a small team, manage tasks accurately and efficiently as well as maintain strong communication skills - both written and verbal.
If you have a keen interest in global trade, thrive in a fast-paced environment, and have a sharp eye for detail, we’d love to hear from you.
Key Responsibilities
Process export documentation in line with regulations and standards
Respond to queries from exporters via phone and email
Support the administration of international trade training courses and events
Maintain accurate records and databases
Ensure excellent customer service at all times
We’re looking for a motivated self-starter who takes pride in delivering excellent customer service and meeting tight deadlines. The ideal candidate will have strong communication and interpersonal skills, along with the ability to stay organised and focused in a fast-paced, ever-changing environment.You’ll need competency in basic IT skills, particularly in Excel and Outlook, and a confident approach to prioritising tasks. This is a varied and engaging role, and you’ll be trusted to handle sensitive information with discretion, professionalism, and diplomacy.
Full training on export documentation will be provided through the British Chambers of Commerce.Training:Apprenticeship Training Provided by Assessor at Swatpro, every 4 weeks.
In house training for the job role provided by employer.Training Outcome:Upon completing the apprenticeship, the expected progression would be to transition into a permanent International Trade administrative position within the team, with opportunities to develop and progress in other areas of the Chamber as needed.Employer Description:Devon Chamber is much more than networking. It’s a place designed to support your business, no matter where you are in Devon. While you’re working hard, we’re lobbying for you in Westminster, designing unmissable, high-calibre events and connecting you to people that will take you to the next level. We’re the only accredited Chamber in Devon, that means we have an executive team employed to support you when you need it most. Today, we incorporate the historic Chambers of Exeter and Plymouth, as well as partnering with business organisations in towns across the county.
Together we are united in a vision for better, more inclusive business for all, that stands for people, planet and purpose.Working Hours :Working hours per day: 7 hours
Working week pattern: (Monday-Friday)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
The apprentice will gain practical experience in tasks such as data entry, managing correspondence, supporting meetings, and maintaining records. This opportunity is ideal for someone looking to build skills in business administration while working towards a recognised qualification.
One apprentice will be based within the Finance team, where a basic understanding of finance and numeracy skills would be desirable. The other apprentice will support the Business Development team, focusing on tasks such as market research, customer engagement, and general business supportTraining:
On the job training with the employer whilst working towards an apprenticeship standard including Functional Skills if appropriate.
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator/
Regular work-based assessments/observations carried out by ABM Training Tutor Assessor, to determine competency and meet with Awarding Body standards
Training Outcome:
Potential for full time employment for the right candidate
Progression onto content creator qualification
Employer Description:At Willow Tree Group, we take pride in providing holistic social care to children, young people and families.
We deliver Ofsted registered residential care for children; semi-independent accommodation and support for young people transitioning into adulthood; and support and assessment services for families.
We are caring, professional, and person-centred. Our service-user-centric team is solution driven and continually strives to provide the tools that will create long-term, sustainable value for the people we work with.
We understand that we play an integral role in helping individuals to make positive progress, stay safe, live happier and develop their independence – and we go above and beyond to make that happen.Working Hours :Monday to Friday in the office,
09:00 - 17:00.
30 minutes daily for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Creative,Initiative....Read more...
We manage everything from;
Telephone answering
Management of the clients diary
Manage their website and projects
Make appointments
Book flights, hotels, travel
Collate and manage expenses
Process and manage bookings and payments
This can range from simply taking a telephone call, to booking a party of 20 on a private tour on a river cruise on Manchester Ship Canal. The role is very very varied. The position is not difficult but is very busy.Training:Business Administrator Level 3 Apprenticeship Standard:
Training and learning will take place in the workplaceYou will be allocated a 'work-based tutor' from Hopwood Hall College who will carry out regular visits with you in the workplace and will support you through your apprenticeship.Training Outcome:
Full time position, along with further training following successful completion of apprenticeship to a higher level
Employer Description:One of the first virtual office companies. Our ethos is “Making your life easier”, & that’s exactly what we do. After 20 years of working alongside our clientele from all different sectors, we know our service is genuinely bespoke, our clients never leave – we still have some of the same clients from all those years ago. We are utterly unrivalled by our competitors. We provide a non-stop shop of business services, not just a complete range of secretarial services. We are happy to accept any business or personal requests, no matter how obscure, we will find the solution.Working Hours :Initially, Monday- Friday, 9:00am- 5.30pm but following 4 month training
period one Saturday per month with a day off in the week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Telephone Skills....Read more...
Contacting clients and providers by telephone, email and letter
Collating information from providers and clients for reports
Checking Insurer’s accounts and issuing annual financial statements to clients
Administration relating to a wide and varying range of health and protection policies
Training:Business Administrator Level 3 Apprenticeship Standard:
As part of your apprenticeship, you’ll receive six hours of virtual training each week, designed to support your development in client service, administration, and compliance
This structured learning complements your on-the-job experience, helping you build essential skills and knowledge to thrive in a professional environment
Training Outcome:
This role is a great starting point. With time, experience, and support, you could progress to become a Pensions Analyst and even a Pensions Consultant
We’ll help you grow your skills and confidence so you can build a long-term career with us
Employer Description:We are part of Howden and proud to be a leading UK professional services consultancy at the forefront of risk, pensions, investment and insurance.
With a team of more than 1,800 people across 10 offices, we work to deliver on our promise, and we ensure the highest levels of trust, integrity and quality through our purpose and behaviours.
As a “Best Companies Top 100 Best Large Companies to work for in the UK” and being recognised as one of the 'best places to work in the UK' in 2024, people who join us tend to stay, thriving in a professional learning environment and caring, inclusive, friendly culture.Working Hours :Monday - Friday, 9.00am - 5.15pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills....Read more...
Duties will include:
Inputting data
Paying invoices
Contacting customers (if required)
There will be a need to work with spreadsheets, send e-mails, and do some general typing
Handling mail
To assist in any matter beneficial to the company
Training:Level 3 Business Administrator apprenticeship:
Northside’s training partner during the apprenticeship will be Doncaster GTA
Doncaster GTA is an independent training provider based in Doncaster and Sheffield
GTA has been delivering training to apprentices for the past 50 years in the motor industry and has the best pass and progression rates in the country
You will work in our Northsaide office, either in Leeds or Sheffield where you will gain and hone your skills, knowledge and behaviour in the service administration department.
You will attend Doncaster GTA one day per week with the rest of the week being spent with our administration team.
If required, you will complete Functional Skills in English and maths
Training Outcome:
Possible progression to higher responsibilities & full-time employment
Employer Description:Northside Truck & Van are the largest Mercedes-Benz Dealer in Yorkshire with a long history of working with the brand. We have 10 workshops across the Yorkshire area.Working Hours :Monday- Friday 8.30am- 5.00pm at our office in either Sheffield or Leeds. One day release day at college in Armthorpe 9.00am- 4.00pm (day to be agreed)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience,Reliable,Punctual,Eager to learn....Read more...
Communicate and liaise with customers, suppliers and staff e.g. answering telephone and email enquiries, taking messages, updating customer database, managing diaries, producing reports and analysing information etc.
Support Apprenticeships and Qualification management in account management and day-to-day sales opportunities.
Undertake general office duties such as: sorting and distributing mail and deliveries, filing, photocopying, organising internal meetings and taking minutes, etc.
Support marketing and IT in back-end website/LMS systems to provide support and day-to-day coverage and enhance customer journey
Attend events and exhibitions and follow up on business leads as required
In addition to performing the above, any other reasonable activity necessary to ensure the smooth running of the company.
Training:Formal training is delivered at HWGTA, located in Worcester (WR4 9GN).
You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote.
Additional training for functional skills in English and maths will be undertaken if needed.
You will receive monthly visits from your assigned Learning and Development Specialist, who will set your work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Business Administrator Level 3 qualification.
There is also a five-day teambuilding residential trip that is held in the spring of each year offered to all apprentices on programme.Training Outcome:Upon satisfactory completion of apprenticeship, permanent employment will be considered.Employer Description:A specialist training company that provides fire safety apprenticeships, courses and qualifications throughout the UK to the Fire Service, building control, fire risk assessors and the fire sprinkler sector.Working Hours :Monday to Friday: 09.00 – 17.00: 40 hours.
35 paid hours per week, plus one hour of unpaid breaks each day.Skills: Communication skills,IT skills,Attention to detail,Team working,Proactive work ethic,Ability to work independently,Able to work under pressure,Able to meet deadlines....Read more...
Work in both accounts and service departments
Answer telephone calls promptly
Advise team of sites to attend by telephone and email
Liase with customers ref booking dates/times for our staff' attendance
Use IT skills for all job placements, parts purchasing and customer/supplier invoicing
Use Excel and Word to record jobs attended by date and engineer
Use Microsoft Outlook to email customers and engineers
Prepare invoices and estimates from job sheets completed by engineers
Take debit/credit card payments over the telephone via a virtual terminal
Administer contract customer servicing paperwork
Check stock levels on a weekly basis and arrange and or order parts & cleaning products as required
Accept delivery, unpack, check delivery notes and put away in related stores
Filling of invoices, job faxes/emails, remittances, purchase invoices
Attend all relevant training courses
Training:
Full training will be given leading to a recognised Level 3 Business Administrator Apprenticeship Standard
Qualification, as well as any Functional Skills qualifications that may be required
Full on-the-job training will be delivered
Off-the-job training will be supported by our Training Provider, Davidson Training UK Ltd
All training is carried out within the workplace during working hours; there is no college release
Training Outcome:Looking to grow into a full-time administrative role with opportunities to take on more responsibility, continue professional development, and contribute to the success of the organisation.Employer Description:CARAMEL ROCK is an educational charity that provides training and job opportunities. We focus on empowering and supporting young people to access varied training and opportunities within the fashion industry. We provide services for people of different academic levels and age groups including young students on the verge of being expelled from school and seeking an intervention with our creative approachWorking Hours :Monday - Friday 9am - 4pmSkills: IT skills,Attention to detail,Organisation skills,Team working,Good timekeeping....Read more...
Your duties will include but are not limited to:
Processing mortgage applications for new and existing clients
Outbound calling of potential clients to secure appointments
Ensuring client needs are met
Following strict compliance process and procedures
Building excellent relationships with clients and colleagues
Updating our company database
Managing your own diary
Maintaining our high standard of customer service and follow strict procedures
Assisting colleagues in busy periods
Completing necessary training
Training:The Financial Services Administrator Level 3 apprenticeship is ideal for learners beginning an entry level role in the financial sector.
As an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths.
Key Learning Outcomes:
A broad understanding of the financial services sector
An understanding of the role of the appropriate regulatory bodies
The importance of relationship building with clients and colleagues
Understanding of processes and procedures relevant to the role
How to develop commercial awareness
Building skills and capabilities within an organisation
Professional Qualifications:
CeMAP1 - awarded by London Institute of Banking and Finance (LIBF)
Completion of CeMAP1 will provide a solid foundation for the learner and can lead on to progression to study in other areas
To help prepare the apprentice for the professional qualification, Apprentices are provided with Simply Academy’s qualification resource package, alongside a structured study plan supported by a series of live revision sessions with our qualified tutors.Training Outcome:This apprenticeship offers a route for a career in the mortgage advice sector or for potential progression into other Financial Services roles.Employer Description:Expert Financial Ltd is an experienced mortgage broker offering whole of market mortgage advice in Huntingdon, St Neots and the surrounding Cambridge areas.Working Hours :9.00am - 5.00pm Monday to Thursday
9:00am - 4.00pm FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Patience....Read more...
Your role will be to ensure the smooth operation of payroll and that all contractors are compliant with company, client, and legal requirements. You will be responsible for keeping all systems and data up to date, while providing friendly, accessible, and high-quality customer service that reflects the company’s values.
Duties will include:Contractor Timesheets & Payroll• Submit and verify timesheets meet deadlines and accuracy standards• Chase missing or unapproved timesheets• Resolve timesheet and payroll queries• Clear payroll with Line Manager, flagging any issuesCompliance & Documentation• Verify right to work and collect references per client requirements• Process DBS checks and ensure all compliance documents are complete and signed• Maintain accurate contractor files, regularly chasing missing information• Keep CRM and databases up to date in line with GDPRCommunication & Admin Support• Handle general phone, email, and payroll enquiries• Log and escalate correspondence, compliments, and complaints appropriately• Provide ad-hoc support to meet team targets• Keep Line Manager informed of compliance progressTraining:Teaching and learning the skills, knowledge and behaviours within Business AdministrationTraining Outcome:Upon successful completion of the apprenticeship, there may be an opportunity to progress into a permanent role such as a Compliance Officer or Payroll Administrator. The role offers long-term development in administration, compliance, and data management, with potential to gain further qualifications and take on increased responsibilities.Employer Description:Tempting Recruitment first opened our doors in 2018 and since then we have gone about rapidly growing our business and market space. We have offices based in Croydon, London and Dartford, Kent, but our reach stretches throughout the whole of the United Kingdom. We are a vastly experienced and friendly team who strive to be successful at what we do.Working Hours :Mon - Fri 8:30 a.m. - 5:30 p.m.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Flexible,Initiative,IT skills,Logical,Non judgemental,Organisation skills,Patience,Problem solving skills,Sales Skills,Team working....Read more...
Duties to include:
Support the IT technical team with administrative tasks
Maintain the filing systems, manual and digital
To create and maintain spreadsheets for own and other staff use
To support effective team work and cover reception as required
To help meet all the designated KPIs
Liaising with internal departments to ensure an excellent level of service is provided
Scanning, filing, and archiving paperwork
Following company procedures
Recording, updating and archiving information
Use of office equipment (photocopier, fax machine etc.)
Training:
Business Administrator Level 3 Apprenticeship Standard
Level 2 English and maths Functional Skills (if applicable)
Training will take place at Protocol B3 2NH 1-day per month
Training on-site at employer
Training Outcome:
Progression route to a team leader
Employer Description:Here at EDIT Ltd (registered as Education & IT Ltd), we offer IT services that include IT support, cybersecurity, disaster recovery solutions, mailing and productivity solutions, and more.
Our bespoke software solutions have produced Entrée Visitor and Contractor Management, which is directing the company into the exciting area of being a Software Solutions Provider. Add-ons to Entrée include incident management for health and safety compliance and resource booking, allowing the end-user to assign hot desks, parking spaces, keys, etc. We see ourselves as solutions providers to problems using technology. We aim to make the lives of clients easier and more efficient to allow them to focus on the things that are important to them.
Our ambition is to grow the company with our existing products, the development of new products, and to chase tenders that solve unique problems.Working Hours :Monday - Friday - shifts (flexible).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Initiative,Patience,Active listener,Good inter-personal skills,Sel-direct learning,Problem solving,Maintain focus....Read more...
The primary function of the Export Department is to ensure that all goods and documentation reach their destination without undue delay or complication. This includes that we meet all legal responsibilities particularly to the Country of receipt. The Export function is an integral part of the overall Despatch function and as such uses a varied array of carriers (specialising in road, sea, and air freight) to achieve a seamless transportation of Fort Vale goods worldwide.
The general administration duties within this role may also include:
Receiving and managing phone calls with professionalism and efficiency
Handling incoming and outgoing emails promptly and courteously
Organising and maintaining files to ensure smooth operations
Photocopying in a timely manner
Efficiently inputting data to support organisational needs
Any other general admin duties and ad-hoc duties as defined by management
Training:
Business Administrator Level 3 Apprenticeship Standard
1 day per fortnight online delivery with skils coaches available throughout
Training Outcome:
The opportunities in the world of business are endless. Many apprentices start in business administration, customer service or accountancy, which are great stepping stones into lots of exciting careers
You can go on to specialise in a particular field and into management
You will find people who started in administration working in all professional areas and at all levels
If you are good at IT and enjoy working with others, then a Business Apprenticeship could give your career a great start
Employer Description:Fort Vale Engineering is the world leader in the precision manufacture of valves and fittings for the transportation of bulk liquids in the tank container, road tanker and rail industries. Fort Vale's standrad equipment portfolio includes: manways and hatches, airline valves, safety releif devices, top and bottom discharge valves and butterfly and ball valves.Working Hours :Monday - Thursday, 07:30 - 16:15 and Friday, 07:30 - 12:30.Skills: Communication skills,Team working,Initiative,Good attendance....Read more...
Maintaining and monitoring the practice appointment system
Process personal, telephone and e-requests for appointments
Answer incoming phone calls, transferring calls or dealing with the caller's request appropriately
Signpost patients to the correct service
Initiating contact with and responding to requests from patients, team members and external agencies
Read code data on SystmOne
Photocopy documentation as required
Data entry of new and temporary registrations and relevant patient information as required
Input data into the patient's healthcare records as necessary
Direct requests for information i.e. SAR, insurance/solicitors letters and DVLA forms to the appropriate team members
Manage all queries as necessary in an efficient manner
Carry out system searches as requested
Maintain a clean, tidy, effective working area at all times
Monitor and maintain the reception area and notice boards
Support all clinical staff with general tasks as requested
Provide cover during staff absences
Scanning of patient-related documentation and attaching scanned documents to the patient's healthcare records
Complete opening and closing procedures as required
Support in the management of repeat prescriptions, ensuring they are processed accurately and efficiently
Training Outcome:On completion of the apprenticeship, you may be offered a permanent role with the practice as an administrator, subject to vacancies at the time. Employer Description:Topsham Surgery and Glasshouse Medical Centre is a 2 site GP Practice serving the population of Topsham, Countess Wear and surrounding areas. We have 12,000 patients registered across the 2 sites.Working Hours :Monday to Friday, 08:30am - 18:30pm, on a rota basis.
Additional hours may be available on a rota basis for weekend shifts, which are paid at enhanced rates.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
