Department administration, booking jobs and managing engineers
Support to managing director assisting in ISO administration
Support to the helpdesk supervisor and processing of work to engineers
Support to the company secretary in various duties
Training:Business Administrator Level 3.Training Outcome:Full-time position available.Employer Description:Founded in 1975, Universal Security Group is an independent security system installer. Being a national company we provide a wide range of high quality doors, security systems Access control and locksmithing service for residential and commercial premises. Universal Door Tech is the main business and we supply and fit Commercial fire doors and roller shutters.Working Hours :Monday to Friday 8:30am - 5:30pm
1-hour lunch breakSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience,Willingness to learn....Read more...
Assist with day-to-day administrative tasks such as filing, data entry, and document management
Handle incoming calls, emails, and correspondence professionally and promptly
Schedule meetings, prepare agendas, and take minutes when required
Maintain accurate records and update internal systems
Provide excellent customer service to internal and external stakeholders
Ensure compliance with company policies and confidentiality standards
Training:Business Administrator Level 3.
The apprentice will attend online live workshops each week through Oxford Professional Education.Training Outcome:Development within the organisation.Employer Description:We are a leading dance qualifications body and membership association for professional dance teachers with over 5000 members in 57 countries.Working Hours :Monday - Friday 9 am - 5 pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
Customer Service AdministratorLocation: Surrey Wheelchair ServicesSalary/Rate: £25,521.60 paMonday to Friday 8.00am – 5.00pm, 40 hours a weekKingsway Business Park, Forsyth Road GU21 5SARewards & Benefits:
Company Pension SchemeFree on-site parkingLife Assurance SchemeCompany Sick Pay SchemeWellbeing initiatives
We are currently looking for a Customer Service Coordinator to join the team within our Surrey Wheelchair Service Centre based in Woking. Day to day you will handle calls from our service users, family members and healthcare professionals acting as the first point of contact for any queries or enquires.We are a fast-growing business and a leading provider of Healthcare Service solutions. We work in partnership with the NHS to deliver the Surrey Wheelchair Service which is an integrated service delivering clinical needs and a repair service.The Role:
Manage incoming calls and emails, answering any queries in a timely and professional manner.Coordinating equipment to be delivered, serviced, or collected by our field-based Engineers.Monitoring and progressing orders by checking with suppliers.Entering referral information for clinical triage via both telephone and email.General administration that supports daily activities and duties
What are we looking for?
Strong experience in a similar busy and fast paced office environmentRelevant telephone-based customer service experienceGood attention to detail and accuracyPrevious administration and diary management experienceProfessional and confident manner on the telephone and through emailCompetent IT skills with Microsoft Office programmes and ability to learn new systems.
This Customer Service Coordinator role is working in a regulated activity and may be subject to an enhanced DBS disclosure.No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability, or sexual orientation, and we will gladly accept applications from all sections of the community. INDHSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Deal with all aspects of HR, across several functions, whilst supporting the work of North Yorkshire Police and North Yorkshire Fire and Rescue Service
Training:Business Administrator Level 3 Apprenticeship Standard:
Throughout the completion of the qualification, support will be available from one of our trusted Training Providers and as an organisation we are committed to supporting in the completion of this, with time incorporated into the working week to allow sufficient time to complete the different aspects of the apprenticeship
Training Outcome:
The Apprenticeship should take between 12 and 18 months to complete with the potential to lead to a permanent position within the team dependent on individual performance and role availability
Employer Description:Why we exist
To provide an outstanding service to the people of York and North Yorkshire to keep them safe, and feeling safe.
What we do
Prevent and reduce crime and antisocial behaviour
Effectively respond to, investigate and solve crimes, and manage offenders
Safeguard the vulnerable and support victims of crimeWorking Hours :Monday - Thursday, 8.30am - 5:00pm and Friday, 8.30am - 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
German Speaking Senior Administrator
Thrive in a Growing International Team
Salary: Up to £35,000 DOE Benefits: Generous Holidays | Pension Scheme | Free Onsite Parking | Flexibility | Ongoing Training & Development Location: Office-Based in Stourbridge – Ideal if you're based in or near Wordsley, Kingswinford, Brierley Hill, Dudley, Halesowen, Quinton, Wombourne, Kinver, Kidderminster, Wolverhampton, Birmingham or Bromsgrove 🕒 Hours: Full-Time 8am -4pm | Monday to Friday
Join a Dynamic Team in a Fresh, Modern Workspace
Be part of a modern, fast-paced office where collaboration drives results and every team member plays a key role in success. You’ll join a supportive and proactive team within a growing international business, with clear opportunities to develop your skills and progress your career as the company continues to expand.
The Role:
We’re looking for a fluent German speaker to play a vital role in supporting B2B sales operations. As a Senior Administrator, you’ll handle a mix of administration, customer service, and supplier liaison – particularly with key partners in Germany. You’ll have the chance to make a real impact, working within an established business where your accuracy, communication skills, and commercial awareness will be truly valued.
What You’ll Be Doing:
Processing sales orders, managing invoices, and coordinating deliveries
Communicating daily with German-speaking suppliers
Managing pricing – including calculations, currency conversions, and negotiations
Overseeing stock control and placing purchase orders
Keeping CRM and product data accurate and up to date
Delivering first-class customer service by phone and email
What You’ll Bring:
Fluent German (spoken and written – business level or native)
Experience in a product-based B2B sales environment (not essential)
Excel skills – confident using formulas and handling data
A head for numbers – pricing, currency, and margin calculations
Superb organisational and communication skills
Well educated to Degree level or equivalent
Why Join Us?
Be part of a close-knit team in a welcoming and upbeat office
Enjoy a modern working environment with excellent facilities
Access career progression opportunities in a growing international business
Benefit from structured training and support from experienced colleagues
🚀 Ready to take the next step in your career? Apply today and grow with us!
To apply send your CV to Kayleigh Bradley the Senior Recruiter with Glen Callum Associates who is working exclusively on this role for NiMAC Ltd. or call for more information on 07908893621.
....Read more...
German Speaking Senior Administrator
Thrive in a Growing International Team
Salary: Up to £35,000 DOE Benefits: Generous Holidays | Pension Scheme | Free Onsite Parking | Flexibility | Ongoing Training & Development Location: Office-Based in Stourbridge – Ideal if you're based in or near Wordsley, Kingswinford, Brierley Hill, Dudley, Halesowen, Quinton, Wombourne, Kinver, Kidderminster, Wolverhampton, Birmingham or Bromsgrove 🕒 Hours: Full-Time 8am -4pm | Monday to Friday
Join a Dynamic Team in a Fresh, Modern Workspace
Be part of a modern, fast-paced office where collaboration drives results and every team member plays a key role in success. You’ll join a supportive and proactive team within a growing international business, with clear opportunities to develop your skills and progress your career as the company continues to expand.
The Role:
We’re looking for a fluent German speaker to play a vital role in supporting B2B sales operations. As a Senior Administrator, you’ll handle a mix of administration, customer service, and supplier liaison – particularly with key partners in Germany. You’ll have the chance to make a real impact, working within an established business where your accuracy, communication skills, and commercial awareness will be truly valued.
What You’ll Be Doing:
Processing sales orders, managing invoices, and coordinating deliveries
Communicating daily with German-speaking suppliers
Managing pricing – including calculations, currency conversions, and negotiations
Overseeing stock control and placing purchase orders
Keeping CRM and product data accurate and up to date
Delivering first-class customer service by phone and email
What You’ll Bring:
Fluent German (spoken and written – business level or native)
Experience in a product-based B2B sales environment (not essential)
Excel skills – confident using formulas and handling data
A head for numbers – pricing, currency, and margin calculations
Superb organisational and communication skills
Well educated to Degree level or equivalent
Why Join Us?
Be part of a close-knit team in a welcoming and upbeat office
Enjoy a modern working environment with excellent facilities
Access career progression opportunities in a growing international business
Benefit from structured training and support from experienced colleagues
🚀 Ready to take the next step in your career? Apply today and grow with us!
To apply send your CV to Kayleigh Bradley the Senior Recruiter with Glen Callum Associates who is working exclusively on this role for NiMAC Ltd. or call for more information on 07908893621.
....Read more...
Duties will include:
Work alongside the Fostering Marketing Officer to set up events across the City. This will involve communicating with the Marketing Officer and suppliers for these events
Providing a high-quality and efficient general administration support service
Communicating with members of the public, the call centre and internal and external agencies to ensure the best service is delivered
Maintaining specific databases, inputting and extracting data
Maintaining up-to-date, accurate, and quality data on appropriate systems and more
Processing invoices
Training:
Business Administrator Level 3 Apprenticeship Standard
End Point Assessment (EPA)
Functional Skills in maths, English if required
Regular training and development sessions to meet the needs of the employer and the apprentice
On and off-the-job training and location to be confirmed
Training Outcome:
The successful candidate will be given the opportunity of full-time employment upon completion of the advanced apprenticeship if available
Employer Description:Hull City Council's Fostering professional practice team provide efficient, customer focused administration support to Adult, Children and Family Services.
The team provides a high quality and efficient general administration support service, communicating with members of the public, the call centre and internal and external agencies to ensure best service is delivered.
The team also ensure that an effective range of services for children are planned, actioned and reviewed in accordance with statutory and information governance procedures.Working Hours :Monday to Friday times to be arranged.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Administrative skills,Non judgemental....Read more...
Providing general administrative support to the wider team
Covering the front office and reception area
Answering phone calls and directing enquiries professionally
Assisting with staff shift coordination
Scheduling meetings, preparing agendas and taking minutes
Supporting the registered manager with basic administrative tasks
Handling incoming and outgoing correspondence calls and emails
Maintaining accurate records and updating internal databases
Assisting in the preparation of reports and presentation
Delivering excellent customer service via phone, email and in- person
Managing the office mailbox and deliveries
Handling requests for car keys, property keys and other resources
Arranging office cleaners and ensuring a tidy working environment
Training:
Business Administrator Level 3 Apprenticeship Standard
Training will be completed fully within the workplace, with support and guidance from an industry trained training consultant
Training Outcome:
Progression for further development with the employer and a permanent position for the right candidate
Employer Description:At Moonrise 24hr Recruitment, we specialise in connecting talented people with the right opportunities around the clock. With a focus on professionalism, care, and reliability, we pride ourselves on delivering outstanding service to both candidates and employers. Joining us means being part of a supportive and dynamic team where your growth and development really matter.Working Hours :Monday - Friday. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Processing purchase invoices, sales invoices and credit notes
Maintaining accurate records in accounting/ERP systems
Supporting VAT, payroll and audit preparation
Handling customer and supplier queries professionally
Maintaining filing systems (digital and physical)
Managing office supplies, documentation and contracts
Assisting with HR administration (starter packs, holidays, records)
Supporting directors with reporting and data collation
Maintaining GDPR-compliant data handling
Monitoring email inboxes and actioning accordingly
Picking, Packing, dispatching
Training:
Business Administrator Level 3
Maths / English functional skills (if required)
No day release, qualification to be completed within the apprentice work place
Training Outcome:potential for long term employment, and also further opportunities down the line as the business grows (progression opportunities) Employer Description:Sterling Separation Ltd is a privately owned company based in Cannock, Staffordshire, providing condensate management and air treatment products to compressed air sales & service companies globally.Working Hours :Monday - Friday 8:30am - 5pm
30 min breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
We are looking to recruit a Business Administration Apprentice to work in a small, but busy office environment on a full time, permanent basis. The hours are 09:00-17:30 with an hour for lunch.
This key role is a vital part of the organisation and is largely led by customer interaction as well as daily back-office administration.
Role and responsibilities to include:
To be the first point of contact for new and existing customers
Log all service related calls on in-house system and organise service engineers to attend calls. Follow up and order parts through suppliers and keep customers updated
Order new kit, arrange delivery dates with customers and co-ordinate the networking of new machines
Liaise with management at head office, suppliers and customers at all levels
Keep track of all on-site consumables and replenish stock
Provide high level of customer service
Load supplier invoices onto accounts package and reconcile against purchases made
Experience, skills and qualities required:
Customer service experience preferable
Administration experience essential
The ability to work under pressure in time sensitive role
Good time keeping and communication skills are imperative
Be able to take ownership of workload
Training:The successful applicant will complete and obtain a Level 3 Business Administrator Apprenticeship through Vocate Training.
You will be taught through:
6-8 Weekly 1-2-1 Sessions with your tutor
Regular online classes and webinars
7.5 hours (avg) per week Off the Job Training
The course is a 12-18-month programme
Training Outcome:
A full-time position is expected following successful completion of the apprenticeship
The administration role may be a gateway to further career opportunities, such as management or senior support roles
Employer Description:Our client is a managed service provider who specialise in Print, IT and Communications for SMEs to international businesses and education providers. We work closely with our clients to ensure they receive the best product and service for them at the best price.Working Hours :Monday- Friday, 9.00am- 5.00pm.Skills: Communication skills,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Patience....Read more...
Commercial Sales Support Specialist
Location: Wordsley (Easily accessible from Stourbridge, Kingswinford, Brierley Hill, Dudley, Halesowen, Quinton, Wombourne, Kinver, Kidderminster, Wolverhampton, Bromsgrove)
Salary: £27-32k Dependent upon experience + generous holidays + pension + free parking + Christmas shutdown + training + Monday to Friday working
Are you the person who spots the details others miss, enjoys finding solutions, and isn’t afraid to pick up the phone to get things moving?
We’re looking for an inquisitive, numbers-savvy Sales Support Specialist / Commercial Administrator who’s as confident with Excel formulas as they are with customer conversations.
This is not just about processing orders - it’s about connecting with customers, asking the right questions, solving problems, and keeping everything running smoothly behind the scenes in a fast-paced sales environment. You’ll be joining a long-established and steadily growing industrial distributor supplying the manufacturing sector, where your input will have a real impact on the team’s success.
What we’re looking for:
A detail-focused organiser with an inquisitive mind who enjoys problem-solving and finding practical solutions.
Comfortable asking the right questions to understand customer needs, resolve issues, and improve processes.
Comfortable working with numbers — able to calculate prices, margins, percentages, and work in different currencies and units.
Minimum GCSE (or equivalent) in Maths and English, grades A–C / 9–6; A-level or higher education preferred.
Confident with Excel, including formulas and data manipulation.
A strong communicator who’s comfortable making outbound calls to customers and building positive relationships.
Experience in a B2B sales office, ideally with product-based or manufacturing-related businesses.
Day-to-day responsibilities of Commercial Sales Support Specialist:
Processing customer orders, raising invoices, and arranging global product deliveries.
Calculating sales prices and discussing them with customers.
Liaising with third-party warehouses and transport companies to ensure smooth, on-time deliveries.
Managing stock control, raising purchase orders, and updating CRM records.
Making proactive customer calls and handling incoming enquiries.
Asking questions and investigating to ensure accurate information, smooth processes, and excellent customer service.
Supporting the Managing Director and team with administrative and sales activities to drive the business forward.
Why join us? You’ll be working in a supportive and collaborative environment, where curiosity is encouraged and initiative is valued. No two days are the same, and you’ll have the opportunity to expand your skills and develop your career as part of a growing company investing in its future.
If you have strong Excel skills, a head for numbers, an inquisitive nature, and the confidence to pick up the phone to customers, we’d love to hear from you.
Apply now for the position of Commercial Administrator by sending your CV to Kayleigh Bradley, Senior Recruiter at Glen Callum Associates Ltd, or call Kayleigh on 07908 893621 for a confidential chat about the role.
Job Ref: 4253KBA – Commercial Sales Support Specialist....Read more...
Commercial Sales Support Specialist
Location: Wordsley (Easily accessible from Stourbridge, Kingswinford, Brierley Hill, Dudley, Halesowen, Quinton, Wombourne, Kinver, Kidderminster, Wolverhampton, Bromsgrove)
Salary: £27-32k Dependent upon experience + generous holidays + pension + free parking + Christmas shutdown + training + Monday to Friday working
Are you the person who spots the details others miss, enjoys finding solutions, and isn’t afraid to pick up the phone to get things moving?
We’re looking for an inquisitive, numbers-savvy Sales Support Specialist / Commercial Administrator who’s as confident with Excel formulas as they are with customer conversations.
This is not just about processing orders - it’s about connecting with customers, asking the right questions, solving problems, and keeping everything running smoothly behind the scenes in a fast-paced sales environment. You’ll be joining a long-established and steadily growing industrial distributor supplying the manufacturing sector, where your input will have a real impact on the team’s success.
What we’re looking for:
A detail-focused organiser with an inquisitive mind who enjoys problem-solving and finding practical solutions.
Comfortable asking the right questions to understand customer needs, resolve issues, and improve processes.
Comfortable working with numbers — able to calculate prices, margins, percentages, and work in different currencies and units.
Minimum GCSE (or equivalent) in Maths and English, grades A–C / 9–6; A-level or higher education preferred.
Confident with Excel, including formulas and data manipulation.
A strong communicator who’s comfortable making outbound calls to customers and building positive relationships.
Experience in a B2B sales office, ideally with product-based or manufacturing-related businesses.
Day-to-day responsibilities of Commercial Sales Support Specialist:
Processing customer orders, raising invoices, and arranging global product deliveries.
Calculating sales prices and discussing them with customers.
Liaising with third-party warehouses and transport companies to ensure smooth, on-time deliveries.
Managing stock control, raising purchase orders, and updating CRM records.
Making proactive customer calls and handling incoming enquiries.
Asking questions and investigating to ensure accurate information, smooth processes, and excellent customer service.
Supporting the Managing Director and team with administrative and sales activities to drive the business forward.
Why join us? You’ll be working in a supportive and collaborative environment, where curiosity is encouraged and initiative is valued. No two days are the same, and you’ll have the opportunity to expand your skills and develop your career as part of a growing company investing in its future.
If you have strong Excel skills, a head for numbers, an inquisitive nature, and the confidence to pick up the phone to customers, we’d love to hear from you.
Apply now for the position of Commercial Administrator by sending your CV to Kayleigh Bradley, Senior Recruiter at Glen Callum Associates Ltd, or call Kayleigh on 07908 893621 for a confidential chat about the role.
Job Ref: 4253KBA – Commercial Sales Support Specialist....Read more...
Update customer and property records in our internal systems.
Check incoming information for accuracy and flag any missing details
Support onboarding tasks, such as uploading documents and completing simple forms
Carry out daily data checks to ensure accounts and workflows are up to date
Assist with preparing basic reports by exporting and formatting spreadsheets
Respond to internal emails and messages with clear, accurate information
Follow set processes and standard operating procedures (SOPs) to complete tasks correctly
Help organise digital files, logs, and shared documents
Support the Operations Team with general admin as required
Escalate issues when something doesn’t look right and ask for help when needed
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
Wide variety of roles across the business in Ops, Customer Service, IT
Employer Description:Billing Better Limited (trading as Homebox) is a fast-growing UK business that helps residents and property operators manage utility bills more easily. We work with Build-to-Rent partners, landlords and tenants to simplify billing, improve accuracy and provide a smooth onboarding experience. Our Sheffield team focuses on delivering high-quality customer and operational support in a friendly, modern office environment.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience,Positive Mindset....Read more...
Develop and implement effective sales strategies to achieve company targets
Identify and pursue new business opportunities through research and networking
Build and maintain strong relationships with existing clients to encourage repeat business
Conduct telemarketing campaigns to promote products and services
Utilise Salesforce software for tracking leads, managing customer interactions, and reporting on sales activities
Prepare and deliver compelling presentations to potential clients, showcasing product benefits
Collaborate with marketing teams to align sales strategies with promotional activities
Provide feedback on market trends, customer needs, and competitive landscape to inform business decisions
Training:
Business Administrator Level 3 Apprenticeship Standard
The apprentice will have online lessons on teams every 3 weeks for 3 hours
The Apprentice will complete coursework at the work place during working hours
Training Outcome:
Progression within the company
Employer Description:We are seeking a dynamic and results-driven Sales Executive to join our growing team. The ideal candidate will be responsible for driving sales growth by identifying new business opportunities, nurturing client relationships, and effectively communicating our product offerings. Proficiency in Salesforce and the ability to communicate fluently in both English . This role requires a proactive approach to telemarketing and sales, ensuring that our clients receive exceptional service.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,Attention to detail,Organisation skills,Administrative skills....Read more...
Maintaining relationships with both prospects, customers, and partners via telephone
Assist in our social media and marketing apps to help increase company presence
Responsibility to support our accounts team. Processing purchase orders, invoices to be sent to our clients.
Keep our CRM up to date with client information.
Customer service research to understand levels of satisfaction and perceptions of the company, its products and services.
Manage communications via post, e-mail, and telephone.
To support sales team with arranging calendar meetings, company introductions and equipment preparation.
Help support reporting with our team.
Assisting management with their tasks, provide note taking etc.
Training:
Business Administration Level 3 Apprenticeship Standard
Apprenticeship standard - Business administrator
Expected Duration: 18 months
Delivery: Training will be delivered online, alongside a full-time placement at the office
Training Outcome:This is a great start to your career if you are looking to get into the sector.Employer Description:At Dynamic, we believe in forming successful, long-term partnerships with our clients. Our ethos of a professional, client-focused approach with a high quality of service is the key to a successful relationship.
Keeping pace with the ever-evolving world of technology can put a strain on the resource of any organization. Dynamic work in collaboration with you to align the benefits of the latest technology in the marketplace with your organisation’s objectives.
Technology in the workplace requires continuous improvement from a responsive partner. Dynamic are firm believers in keeping it simple and giving our customers the flexibility to meet the demands of their business.Working Hours :Monday to Friday, 9:30am till 4:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative....Read more...
Daily tasks/responsibilities will vary but will include the following;
Handling phone calls, emails and customer enquiries
Scheduling jobs and updating our project management systems
Preparing and sending quotes, invoices and purchase orders
Maintaining accurate records and filing systems
Assisting with stock control and supplier communications
Helping with marketing admin (social media posts, website updates)
Providing general support to the operations team and management
Training:Your training plan;
Full Business Administrator Level 3 Standard
On-the-job training to support role development
Off-the-job training to support qualification requirements
Employer to offer dedicated training time to support off-the-job training requirements
Functional skills support - maths/English - if required
Training Outcome:
Clear pathway to a permanent role with pay progression after completion of apprenticeship
Opportunities to learn about the electrical/construction industry
Employer Description:Dowrick Electrical Limited is a forward thinking, family run, electrical contracting business serving Cornwall and beyond. We work on everything from small domestic jobs to large commercial projects, with a strong reputation for quality, reliability and excellent customer service.
We're proud of our friendly, supportive team culture - and we invest in our people to help them growWorking Hours :Monday - Friday 8.30am - 5pm - with 1 hour for lunch. working times to be confirmed at interviewSkills: Communication skills,IT skills,Organisation skills,Team working,Positive attitude,Willingness to learn....Read more...
Managing incoming emails, responding where appropriate, and directing messages to relevant team members.
Organising, updating, and maintaining digital and physical documents to ensure accurate record-keeping.
Updating and supporting the maintenance of our till and procurement systems, including inputting data and checking for errors.
Assisting with general office administration tasks such as filing, scheduling, and updating internal logs.
Training:Work based training will take place onsite at the Stourport Manor Hotel and once a month at Worcester Campus.Training Outcome:Upon successful completion of the apprenticeship, the apprentice may have the opportunity to progress into a permanent full-time administrative position within the business.
Potential roles include Hotel Office Administrator, Reservations & Administration Assistant, Operations Support Assistant, or Procurement & Systems Coordinator.
As the business continues to grow, there may also be opportunities to develop into roles supporting HR administration, finance support, or operations management.
We aim to retain motivated staff and help them build long-term careers within the hospitality sector.Employer Description:Stourport Manor Hotel is a welcoming and historic hotel set in the Worcestershire countryside, offering quality accommodation, dining, and leisure facilities. We provide a warm and friendly environment for guests, with a strong focus on excellent customer service and creating memorable experiences. We host a wide range of events including weddings, conferences, à la carte dining, buffets, BBQs, and private functions, providing a versatile and dynamic setting for both guests and staff.Working Hours :Weekdays, 9am-5pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working....Read more...
Providing Customer support by:
Answering incoming calls and assisting customers with questions and enquiries
Providing individualised customer service at a professional level
Taking payments, calculating premiums and providing other financial assistance on behalf of the accounts team
Helping customers make policy amendments such as changing vehicles, updating personal information and changing cover
Liaising with insurers and other parties, to build rapport and maintain an effective working relationship
Processing customer documentation, ensuring all documents meet the criteria as specified by the insurer
Assisting insurers with memos and other documentation requests
Managing a diary system to ensure customer documents and insurer requests are received within the timeline supplied
Running daily reports which provide statistical data, leading to documentation request/chasers
Processing new business and supplying customers with the relevant documentation
Handling, processing and distributing incoming and outgoing post
Working with customer database management software
Complying with legislation such as the Data Protection Act 1998 when inputting, collecting or processing personal data
Accurately entering data and maintaining records in accordance to GDPR principles
Training:
Business administrator level 3 standard apprenticeship-weekly blended learning session
Weekly off the job hours
Functional skills in maths and English if required
Training Outcome:A permanent opportunity within the business.Employer Description:We are a specialist insurance broker
Based in the West Midlands, with over 30 years industry experience. Over the last few years we have become one of the fastest growing insurance brokers in the UK, offering competitive premiums and award winning customer service. We focus on offering a certain number of carefully selected products, and our dedicated teams have developed the expertise to support both new and existing customers alike, from the start of the quote process and throughout the lifetime of their policies with us. We work closely with our panel of insurers to make sure that our customers always get our best possible price, and the right policy to meet their needs, no matter what product they’re after.Working Hours :Monday - Friday 9.00am - 5.30pm with half hour lunch break.
Saturday 9.00am - 2.00pm (1 in 3)
Total hours per week: 41.67 hours a weekSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
As our Business Administrator, you’ll work closely with the Directors and support all the branches of teams.You’ll be the central link across our business — managing admin tasks, supporting finance and HR, assisting with client communications, and helping us stay organised and compliant.
Provide day-to-day administrative support to the Directors and wider team.
Coordinate diaries, meetings, and documentation.
Assist with finance tasks including invoices, expenses, and supplier management.
Support HR administration, onboarding, and training coordination.
Help maintain compliance records (GDPR, H&S, ISO).
Update client records, proposals, and marketing materials.
Manage general office organisation and communication flow.
Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 2 Customer Service qualification which will help start your career and give you an insight into the businesses processes and procedures
Our training is all completed remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you
You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours
Training Outcome:Opportunities for professional growth and development.Employer Description:We’re a growing UK-based IT services business led by a team of three Directors who are also the company’s owners. Together, we deliver high-quality technology solutions with a focus on innovation, reliability, and excellent customer experience.Working Hours :Monday to Friday, 0900 - 1700
1 hour unpaid lunchSkills: Communication skills,IT skills,Customer care skills,Team working,Initiative,Confidence,Enthusiasm,Keen to learn new skills,Strong work ethic....Read more...
Provide administrative support to the reception and management teams
Handle patient enquiries via phone, email, and in person
Maintain accurate patient records and update systems
Assist with appointment scheduling and correspondence
Support with data entry, filing, and document management
Help prepare reports and meeting materials
Liaise with external partners and service providers
Uphold confidentiality and data protection standard
Responding to the needs of other staff, i.e. doctors, nurses, etc., during surgery opening times
Accept payments from patients for non-NHS services, i.e. letters, health examinations, etc.
Making refreshments for staff as required
Training:Business Administrator Level 3.Training Outcome:Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available.Employer Description:Stokesley Surgery is a GP practice located in Stokesley, North Yorkshire, serving the market town and surrounding villages. It has a registered list of approximately 9,260 patients and is involved in clinical research, training junior doctors and medical students, and provides a range of NHS services.Working Hours :A typical shift pattern:
8.00 am - 3.30 pm
9.00 am - 4.30 pm
Hours and days to be discussed at interviewSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills....Read more...
Taking appropriate action to resolve guest complaints
Dealing with cash, cheque and card transactions and ensuring that any discrepancies are reported
Taking calls, email enquiries and bookings (good spelling and grammar is essential).
Assisting guests with luggage and showing them to their room
Ensuring that all charges are correctly posted to guest bills
Effectively communicating with the team and other departments
Maintaining a high level of product and service knowledge
Understanding all systems and programmes
Being aware of hotel availability and take every opportunity to maximise room sales
Training:
Business Administrator Level 3
One day per month to take place at Northampton College
Training Outcome:
Subject to course and areas of interest
To be discussed with employer
Employer Description:Set amongst beautiful gardens in the heart of Northamptonshire countryside, Rushton Hall is a historic country residence dating back to the 15th century. It offers 4 star fine dinning and elegant guest accommodation. And to complement our guest experiences, we have our own Spa facilities onsite offering a wide range of Beauty Treatments.Working Hours :8-hour shifts, any 5 from 7 days. Exact working days and hours TBCSkills: Communication skills,Organisation skills,Customer care skills,Administrative skills,Patience....Read more...
0-3 Months
Learn and understand admissions processes, including application handling and interview scheduling.
Assist with data entry and maintain accurate student records using systems such as ProSolution.
Provide excellent customer service by responding to enquiries from prospective students via phone and email.
Familiarise yourself with safeguarding, data protection, and confidentiality policies.
Learn and use the software packages used within Admissions for customer service and nurturing experience.
Daily office support, answering the telephone and taking messages for the Admissions team.
Helping with visitor liaison at events, welcoming guests.
Contribute, test and analyse our new nurturing journey for prospective students.
Undertake mystery shopper competitor analysis of other Admissions experiences at wider organisations such as application forms, customer service experiences etc.
3-6 Months
Support bursary and grant applications by checking documentation and updating records.
Assist with organising and supporting open events and enrolment days.
Generate basic reports on application progress and student data for the Admissions Officer.
Help monitor application status and follow up with applicants to ensure smooth progression.
Support with transport initiatives such as renewing of bus passes termly and the distribution of them to current students
Support grants and bursary processes in respect of full-time and part-time applications.
6 – 12 Months
Take ownership of specific administrative tasks within the admissions cycle.
Contribute to continuous improvement by suggesting ways to enhance the applicant experience.
Gain confidence in providing Information, Advice & Guidance (IAG) to prospective students.
Support interview scheduling and communication with applicants and staff.
Acquire income data and other information relating to student applications as necessary in line with relevant policies in a timely manner.
Attend training and meetings to keep up to date with current procedures and legislation as required.
Maintain an up-to-date knowledge of the FSM and bursary eligibility criteria as published by the Department for Education and ensure compliance.
Drive a culture of excellent customer service for prospective families and students, ensuring a first-class end-to-end customer journey throughout and successfully converting interest into admissions into enrolment.
Training:
Business Administrator Level 3 Apprenticeship Standard.
One day every two weeks at Telford College.
Assigned mentor within the workplace.
Assessor visits from Telford College.
Training Outcome:Upon successful completion of the apprenticeship, there may be opportunities to apply for permanent roles within the college or progress into other areas.Employer Description:Telford College are an ambitious and supportive further education provider that have students and employers at the heart of all that we do. We are keen to continue to develop opportunities to serve our community and residents and have teams of staff across a variety of departments who focus on expanding the provision on offer.Working Hours :Monday - Thursday, between 8.30am - 5.00pm. Friday, between 8.30am - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Creative,Patience....Read more...
Trainee Opportunity – German Speaking Administrator
Start Your Career with a Growing International Business
Location: Office-Based Stourbridge – Ideal for those based in or near Wordsley, Kingswinford, Brierley Hill, Dudley, Halesowen, Quinton, Wombourne, Kinver, Kidderminster, Wolverhampton, Birmingham or Bromsgrove Salary: Up to £27,000 (depending on experience) Benefits: Generous Holidays | Pension | Free Parking | Full Training Provided |Flexibility Hours: Full-Time 8 am – 4pm | Monday to Friday
Join a dynamic team in a fresh modern workspace
If you’re fluent in spoken and written German and looking to start or develop your career in a supportive, structured environment – this is a fantastic opportunity. Join a successful and expanding international company where you’ll receive full training, ongoing support, and the chance to develop valuable commercial and administrative skills.
You'll be working in a newly refurbished modern office with excellent facilities, alongside a team that will support your learning and help you grow into your role.
What You’ll Be Doing:
As a Trainee German-Speaking Administrator, you’ll play a key part in the day-to-day running of the business. Your training will cover a wide range of tasks such as:
Learning how to process sales orders and invoices
Communicating with suppliers – including regular contact with companies in Germany
Supporting pricing and cost calculations (full training on this will be provided)
Helping manage stock levels and place purchase orders
Keeping customer and product records up to date using company systems
Providing professional customer service by phone and email
What We’re Looking For:
Fluency in German – spoken and written (business-level or native)
Strong academic background – ideally a degree, or a minimum of A-level qualifications
Good numeracy and basic Excel skills (you’ll get full support to build on Excel)
A positive attitude, willingness to learn, and strong attention to detail
Clear communication skills and confidence working in a team environment
Why Choose This Role?
A supportive and friendly team to guide you as you learn
A modern, refurbished office with great facilities
Clear development path and career progression as you gain experience
A stable and growing international company offering long-term opportunities
Full training and mentoring to help you build your confidence and capability
Apply Today – Start Your Career With Us
If you’re ready to start your professional journey in a role that offers support, structure, and room to grow – we’d love to hear from you. Contact Kayleigh Bradley on 07908893621 or email Kayleigh is a Senior Recruiter exclusively representing NiMAC Ltd.
REF 4048KBT
....Read more...
Trainee Opportunity – German Speaking Administrator
Start Your Career with a Growing International Business
Location: Office-Based Stourbridge – Ideal for those based in or near Wordsley, Kingswinford, Brierley Hill, Dudley, Halesowen, Quinton, Wombourne, Kinver, Kidderminster, Wolverhampton, Birmingham or Bromsgrove Salary: Up to £27,000 (depending on experience) Benefits: Generous Holidays | Pension | Free Parking | Full Training Provided |Flexibility Hours: Full-Time 8 am – 4pm | Monday to Friday
Join a dynamic team in a fresh modern workspace
If you’re fluent in spoken and written German and looking to start or develop your career in a supportive, structured environment – this is a fantastic opportunity. Join a successful and expanding international company where you’ll receive full training, ongoing support, and the chance to develop valuable commercial and administrative skills.
You'll be working in a newly refurbished modern office with excellent facilities, alongside a team that will support your learning and help you grow into your role.
What You’ll Be Doing:
As a Trainee German-Speaking Administrator, you’ll play a key part in the day-to-day running of the business. Your training will cover a wide range of tasks such as:
Learning how to process sales orders and invoices
Communicating with suppliers – including regular contact with companies in Germany
Supporting pricing and cost calculations (full training on this will be provided)
Helping manage stock levels and place purchase orders
Keeping customer and product records up to date using company systems
Providing professional customer service by phone and email
What We’re Looking For:
Fluency in German – spoken and written (business-level or native)
Strong academic background – ideally a degree, or a minimum of A-level qualifications
Good numeracy and basic Excel skills (you’ll get full support to build on Excel)
A positive attitude, willingness to learn, and strong attention to detail
Clear communication skills and confidence working in a team environment
Why Choose This Role?
A supportive and friendly team to guide you as you learn
A modern, refurbished office with great facilities
Clear development path and career progression as you gain experience
A stable and growing international company offering long-term opportunities
Full training and mentoring to help you build your confidence and capability
Apply Today – Start Your Career With Us
If you’re ready to start your professional journey in a role that offers support, structure, and room to grow – we’d love to hear from you. Contact Kayleigh Bradley on 07908893621 or email Kayleigh is a Senior Recruiter exclusively representing NiMAC Ltd.
REF 4048KBT
....Read more...
Be the first point of contact for our clients in person and on the telephone
Ensure that clients feel supported and valued, delivering award-winning client liaison
Data entry and database management
The ability to handle inbound phone calls
Deliver great customer service
Provide support to the wider administration team as required
Opening and logging incoming post, sending out post and parcels
Using our in-house system to upload documents to client files
Photocopying and filing
Booking meeting rooms and appointments
Training:
Business Administrator Level 3 Apprenticeship
20% off-the-job training
End point assessment
Maths and English functional skills if required
Training Outcome:Full-time position with the business or further professional development. Employer Description:• Established in 1821, Bell Lamb & Joynson Solicitors is a multi-award-winning law firm, with offices across North Cheshire and Merseyside.We are a forward-thinking firm which has invested heavily in both IT and staff with clear opportunities for advancement, progression, and training within the firm, with 66% of the current partners being trainee solicitors within the firm.Working Hours :Monday - Friday, between 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Creative,Initiative,Non judgemental,Physical fitness,Confident Telephone Manner,Ability to prioritise tasks,Professional manner....Read more...
