To gather evidence as instructed by the training provider in order to compile a portfolio for End Point Assessment
To attend meetings and/or training as set out by the training provider at the start of the apprenticeship
Ensure effective case review meetings and associated panel meetings ensuring compliance with national and local procedures. Keeping action plans updated as required
To provide administrative support to the Partnerships meetings and subgroups in the form of organising and arranging meetings, requesting and preparing papers, arranging venues and accurate and concise minute taking. Ensure confidentiality where the discussion involves sensitive material
Assist in organising multi agency conferences, workshops and events within Southampton, including liaising with trainers, managing bookings and IT
Manage the daily internal and external correspondence working with all agencies of the Partnerships and deal with highly sensitive and confidential material
Training:
Studying towards the Level 3 Business Administrator
Internal induction programme when starting employment with us
Training schedule has yet to be agreed. Details will be made available at a later date
Training Outcome:Upon completion you will be a qualified Business Administrator.
Although we can’t guarantee you a permanent job at the end of your apprenticeship, we will support you to apply for suitable roles within the council, and help make sure you are ready for a wider job search.Employer Description:Being part of the Southampton City Council team requires people who are willing to take personal responsibility for delivering excellence, to work with others to achieve the best possible outcomes, to embrace change and new opportunities, to make the most of the resources available to us and to think and act in the best interests of our customers.
Southampton City Council are responsible for providing a number of services to the residents of Southampton including waste, housing, benefits, libraries, community support, marriages etc. and our aim is to give our customers the best service possible.Working Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Initiative....Read more...
Completing necessary correspondence such as letters, reports, emails, general documentation.
Supporting effective and safer recruitment processes.
Arranging, facilitating, attending and minuting meetings.
Updating HR databases and electronic systems etc.
General administrative tasks such as scanning, photocopying.
Supporting with record keeping and storage processes.
Deputising for the Company Administrator to include general office housekeeping and health & safety.
Supporting regulated services with event planning.
Training:Remote in the workplace / onsite at City College Plymouth, workshops.Training Outcome:If the candidate becomes a valuable member of Alpha Care SW, then once they are qualified, we can discuss potential opportunities.Employer Description:We provide outstanding care and support to children and young adults with learning disabilities, complex health needs and physical disabilities. We have 3 CQC rated Outstanding Services – 2 residential homes and a community service.Working Hours :08:00-16:00, exact days and hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
General Office Duties
Deal with telephone, letter, email and face to face enquiries from start to finish, ensure everything is documented and followed up to conclusion
Assist colleagues by managing computerised and paper systems (filing) to ensure accurate records are kept at all times.
Assist colleagues in producing/locating documents including letters, emails, printing and copying documents.
Assist with general office duties to help with the daily running of the office
Customer Service and Expectations Management
Provide excellent customer service and manage expectations at all times
Deal with telephone, letter, email and face to face enquiries from start to finish, ensure everything is documented and followed up to conclusion.
Liaise with the clients, identify their needs and requirements (Subject to restrictions)
Liaise with the extended clients, identify their needs and requirements (Subject to restrictions)
Assist colleagues in planning inspections, meeting, budgets and reporting
Excellent communication and administration skills, required to maintain files and records
Training:
Business administrator level 3 standard apprenticeship qualification
Bi-weekly blended learning sessions
Weekly off the job training
Functional Skills in maths and English, if required
Training Outcome:
The opportunity to progress within the company with further training in procurement or Housing and Property Management
Employer Description:KT Management is a residential property management business based in the Midlands. We specialize in providing quality property management services and professional maintenance support for residential sites of all sizes – from single apartment blocks to large mixed estates. We pride ourselves on our friendly, approachable and professional service which we tailor to the specific needs of individual sites. KT Management have spent the last decade developing and expanding our knowledge and practices with the clear aim of refining our procedures and services to fulfil the exact needs of each and every customer. We truly understand that ‘one size does not fit all’ when it comes to keeping your home in tip top condition. KT Management nurtured its skills and experiences step by step, building its expertise from a sound knowledge base – something we believe is the essence of stability and long-term sustainability.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative....Read more...
As part of the team based in our London office, your key responsibilities will include:
Supporting our Account Officers (AO) and Account Managers (AM) on global programmes and to deliver a high quality service
Assist the sales team with new business opportunities
Coordinate tasks such as policy issuance, monitoring of other policy performance related tasks and KPIs, updating of relevant company systems with key information/data
Ensuring compliance processes such as Know Your Customer (KYC) have been followed
Assist AM/AO with meeting preparation
Assisting the team with strategic projects throughout the placement
Other ad hoc administrative tasks
Training:As part of this programme you will complete the Level 3 Business Administrator Apprenticeship Standard.
The Business Administrator apprenticeship programme is the perfect entry into a professional working environment. It will provide the opportunity to develop knowledge, skills and behaviours that are desirable within any business sector and will also provide foundation skills that can be developed and built on to progress into supervisory roles.
Training schedule has yet to be agreed. Details will be made available at a later date.
The apprenticeship provides an insight into the business environment and influences, it will lay the foundation knowledge for success.
Develop the knowledge, skills and behaviours of successful Business Administrators
Regular tutorials and assessments from an experienced business professional
Interactive chat, forums and class notebooks for real-time support and assistance from experienced business professionals
Training Outcome:On successful completion of the programme, there may be future opportunities to join the team on a contractual or permanent basis.Employer Description:Coface is a team of 4,500 people of 78 nationalities across nearly 60 countries, all sharing a corporate culture across the world. Together, we work towards one objective: facilitating trade by helping our 50,000 corporate clients develop their businesses.
With 75 years of experience, Coface is a leader in the credit insurance and risk management market. We have also developed a range of other value-added services, including factoring, debt collection, Single Risk insurance, bonding, and information services.Working Hours :Monday- Friday, 9-5pm with 1 hour for lunch (7 hours a day) a total of 35 hours per week. 1 day for study.Skills: Communication skills,Number skills,Analytical skills,Personable,Microsoft Suite....Read more...
Communicating over the telephone with customers, clients and colleagues
Managing email inboxes
Use excellent customer service continuously
Organise and report data
Use of spreadsheets
Managing in-house computer systems
Filing, scanning and archiving documents
Answering incoming calls to the office
Dealing with post
Data entry
Use of bespoke software
Any other admin duties as requested
Training:
Business Administrator Level 3 Apprenticeship Standard
End-Point Assessment (EPA)
In-house training
Training Outcome:
A possible permanent position within the organisation for the right candidate
Potential to progress onto a dispensing course
Employer Description:Care4Properties has been a well-known name in Property Letting, Sales, and Management Services in Leeds since 2010. Our team carries several years of professional experience to serve the specific needs of our customers, be it property letting, sales, or management services. We are property specialists that help sellers and buyers sell or buy their residential and commercial properties to potential investors. We closely follow the transaction for and on behalf of our clients to ensure a smooth transfer of title and a satisfactory transaction close.Working Hours :Shifts to be discussed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
COMMERCIAL INSURANCE ADMINISTRATOR Location: North Birmingham Salary: up to £32,000 DOE
Are you ready to join a insurance brokerage where your commercial expertise will be truly valued? I'm working with a true high-street commercial broker who have created an adult environment where everyone feels valued and their contributions matter.
About the Role: My client are seeking an experienced Commercial Account Handler to join their friendly team in Sutton Coldfield. You'll manage a diverse portfolio of commercial clients, providing exceptional service while maximising retention and growth opportunities.
Key Responsibilities:
Managing a portfolio of commercial insurance clients
Processing policy renewals, mid-term adjustments, and new business
Providing technical insurance advice to clients
Building strong relationships with insurers and clients
Using Acturis to manage documentation and workflows
Must Have:
Previous commercial insurance experience within either a client facing or administrative function
Proficiency with Acturis software
Strong knowledge of commercial insurance products
Excellent communication and customer service skills
Cert CII qualification (or working towards)
Benefits:
Salary up to £32,000- regularly reviewed
Opportunities for training and development to grow in the team
Support with external qualifications
ad-hoc flexibility for hybrid working
To Apply: We are currently shortlisting for interview so if you are interested in the role, submit your CV today for immediate consideration
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
Key Accountability & Responsibilities
To work as part of a team delivering a first-class, professional customer service, ensuring that, where possible, customer enquiries, payments and complaints are resolved at the first point of contact
To greet customers in a friendly, professional and courteous manner
To work within established procedures for each service request, including logging, processing and progress chasing enquiries, adhering to service level agreements and quality standards to maximise customer satisfaction
To maintain electronic and written records of letters and forms received, information given, services requested and complaints made, to ensure accuracy of information and efficiency when dealing with customers
In conjunction with the Service Advisor/Senior Service Advisor, to encourage feedback on services provided and recognise the changing needs of the service, and make recommendations to the
Service Manager/Depot Manager for service improvement
To undertake general administrative duties to ensure the smooth flow of work within the Customer Service Reception
To assist the Service Advisor/Senior Service Advisor in giving repair estimates and price quotations and offer repair suggestions
To obtain customer authorisation and order numbers
Training:Level 3 Business Administrator Apprenticeship.
This apprenticeship is delivered through work-based learning, which means that all training is done at the workplace, eliminating the need to attend college. The successful candidate will be allocated a tutor who will provide a mixture of interactive online group teaching and 1-1 training monthly.Training Outcome:This is a fantastic opening to gain permanent employment in a varied and ever expanding industry. Ford and Slater has an enviable reputation for well trained, high quality staff and this is a career opportunity not to be missed.Employer Description:The company was founded in 1928 and has a distinguished history as a franchised commercial vehicle dealer. Ford & Slater was acquired by Peter Strevens in 1991 and the Directors of Ford & Slater comprise Strevens family members and other senior managers. Certain key milestones in recent years include the following: •Over £10 million invested in new dealerships in the last ten years •Eleven dealerships across the East Midlands and East of England, over 525 employees •Seven ATFs across the group •Winner of the Motor Transport Apprenticeship of the Year Award in 2018 •Winner of the PACCAR Financial International Dealer of the Year in 2018 •Noden Truck Centre was acquired in January 2019 •Winner of Retail Sales of the Year in 2018 •Winner of DAF's International Dealer of the Year 2020 As a privately-owned company we take a long-term view. The Company owns the majority of its dealerships, profits have been re-invested since 1991 and security of employment is very important. Our Mission Statement is to exceed our customer’s expectations by offering high quality transport services in an ethical manner at competitive prices. We will achieve this by utilising the synergies within our dealership group, offering innovative solutions and a “one-stop shop” provided by highly motivated and skilled long-term employees, reinvesting profits to provide modern, safe premises. DAF Trucks is our only truck manufacturer relationship, consequently our interests are wholly aligned with DAF Trucks unlike other dealers with competing manufacturer relationships. DAF Trucks is a subsidiary of PACCAR Inc, the worldwide quality leader in the design and manufacture of premium light, medium and heavy-duty commercial vehicles.Working Hours :Days and shifts are to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Primary Duties and Responsibilities:
Patients:
Process appointment requests from patients by telephone and in person
Receive patients and direct to appropriate surgeries
Deal with visit requests
Registration of new patients and temporary residents
Process patients change of address
Process repeat prescription requests in accordance with practice guidelines
Handling, receipt, and efficient filing of prescriptions
Accepting and dispatching specimens to hospital
Have a full understanding of the appointment system
Have a clear understanding of telephone systems, daytime and out of hours
Computer data entry – processing and recording information in accordance with practice procedures
Taking messages and passing on information
Complete workflow tasks within agreed timescales. This may include any of the following areas:
Cytology- recalls and entering results
Processing and allocating Pathology results
Immunisation recalls (including childhood immunisations)
Scanning medical information to patient records
Allocating workflow to doctors
Read coding medical information
Processing out of hours information received electronically
Updating records when a patient is deceased
Processing online prescription requests
Processing hospital discharge letters
Processing scanned workflow from the doctor
Deduction of patients
Recalls of chronic disease managemen
Processing tasks in Systm One
Processing insurance report/medical records requests
Medical Records:
Management of Medical Records.
Ensure records are kept neat and tidy and in good general repair.
Ensure any changes in patient details i.e. address telephone numbers etc are altered on the patients’ medical record.
Ensure all patient contacts are documented in the patients’ computerised medical record.
Reception:
On opening the premises check the Doctors rooms, waiting area and reception are heated/ventilated, clean and tidy.
To assist in organising patient appointments, and the passage of information to staff, patients and Health Care providers.
Ensure the surgeries are well stocked with stationery and equipment needed by the Doctors
To receive and exchange routine information between Clinicians, Health Care providers, staff, patients and external agencies.
All duties will initially be overseen by a supervisor with the successful candidate developing to work autonomously and into more complex situations.
The successful candidate will complete all mandatory training required for the role and participate at in house training.
Regular meetings will be held with the supervisor, line manager and course tutor.
Training:Delivery to be completed on site and off the job training either at Barnsley College or your place of work. Student to complete a Customer Service Practitioner Level 2 Apprenticeship.Training Outcome:Progression available into other roles such as Receptionist, Medical Secretary, Clinical Coder, Central Administrator, iHeart Administrator.Employer Description:BHF manages the Barnsley Primary Care Network (PCN), which is made up of 32 GP practices, and we also run the iHeart Barnsley out of hours GP service.Working Hours :Monday to Friday between the hours of 08:00 hours and 18:30 hours dependent on the requirements and opening hours of the GP practice.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Fielding calls from clients/vendors
Arranging viewing appointments for applicants
Gathering viewing feedback
Client/Applicant registration and gathering of property requirements
Creating property brochures and marketing for new properties.
Filing relevant documentation for clients/properties
Clean and organise the office space
Maintaining stationery stock
Updating wall cards and window cards with new properties
Training:You will attend National Business College in Huddersfield for day release, one full day per fortnight. The remainder of the time you will train and learn on the job.Training Outcome:The successful candidate will progress into a full-time permanent role as a Sales Negotiator or Administrator.Employer Description:Simon Blyth is a long established independent firm based across south and West Yorkshire. Over a number of years we have built up a strong reputation as the region’s favourite estate agent, offering an unrivalled service that focuses on knowledge, quality and a personal touch.
Our branches, which are strategically placed throughout south and west Yorkshire, offer superb coverage across the region.Working Hours :Tuesday to Friday between 8:45am to 5:30pm. Saturday 9am until 4pm.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Initiative,Confident....Read more...
Join Our Team in Bradford as a Supply Chain Apprentice - Are you ready to kickstart your career and gain valuable experience as part of a dynamic transport team? Look no further! We have an exciting apprenticeship opportunity available at our Bradford branch.
Planning and routing vehicles across the UK
Use of internal transport management systems to ensure vehicles leave and arrive in timely manner
Support the maximising of vehicle and driver efficiency
Delivering exceptional customer service throughout the processes
Liaising with customers and internal teams to ensure a high level of service
Admin support function for all transport operations
Problem solving in a fast-paced environment
Training:Business Administrator Level 3.
On the job training delivered by the employer.
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and developIdentify, track and support 6-hours off the job training activitiesQuarterly formal progress review meetings, identifying learning achievements and next steps.Training Outcome:Career Advancement: Explore various career paths and take advantage of development opportunities within our organisation. Employer Description:At DB Schenker, we have the expertise to manage your logistics and transportation needs. Whatever the size and nature of your business, and however complex your operations, we’ll take care of your logistics by road, rail, air and ocean.Working Hours :Monday to Friday - 09:00 to 17:30 with 1-hour lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Roles and Responsibilites:
Organising internal Documents
Good communication skills
Great customer service
Administrative tasks such as Answering calls, replying to emails.
Organising training for Engineer team
Receipting purchase orders
Small aspects of book keeping
Send out statements to customers
Training:
SGS has elected to deliver the on-programme learning using the Level 3 Diploma for the Business Administrator
Alongside this, the apprentice will complete the Business Administration Level 3 Standard which is assessed by a range of methods to meet all the knowledge, skills and behaviours
Evidence will be collated within a portfolio of evidence
To achieve the full Level 3, all units of the Diploma must be passed, meeting the assessment criteria. College attendance for the delivery of the Diploma is mandatory for all apprentices and is delivered as a block delivery at the Filton Campus of SGS College
The apprentice will also be supported with regular visits to the workplace from their tutor/assessor
Training Outcome:The administration role may be a gateway to further career opportunities within the company. Employer Description:RG Electrical Bristol LTD is local electrical Company in the Bradley Stoke areaWorking Hours :Working Monday - Friday, 9.00am - 5.00pm.
Attend college 1 day per week at our Filton Campus.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Recruit4staff is proud to represent its client, a leading Manufacturing company, in its search for a Internal Sales Executive to work from in their, modern, leading facility based in Telford.For the successful Internal Sales Executive, our client is offering;
Competitive salary of between £25,000 - £30,000 depending on experienceWorking - 8:15am - 4:30pm with a 3:30pm finish on FridaysPermanent Position within a thriving Manufacturing businessHybrid working available after training periodPension schemeBirthday holidayInternal trainingCommission is available based on Sales/Invoicing up to a maximum of £10,000
The Role of the Internal Sales Executive;
Dealing with new and existing customer base, receiving, and evaluating enquiries, generating written or verbal quotations, order receipt, order entry, acknowledgement and works orders.Liaising with new and existing customers regarding product prices, availability and advise on full product range and services.Engaging with customers to converting quotations into sales.Proactively seeking out new customers to increasing sales.Management of key accounts and the administration responsibilities.To help constantly improve the companies customer service, quoting, order processing and conversion rates.
What our client is looking for in a Internal Sales Executive;
Demonstrate previous sales / internal sales experience - ESSENTIALPossess an excellent, confident telephone mannerConfident in dealing with existing / new customersFamiliarity with Microsoft Office Have a strong level of self motivationPossess a positive mindset & attitude
Key skills or similar Job titles: Sales Executive, Field Sales Executive, Business Development Manager, Internal Sales Executive, Sales Advisor, Sales Administrator, Sales and Customer Service Advisor.Commutable From; Telford, Hortonwood, Stafford Park, Halesfield, Bridgnorth, Wolverhampton, Newport, Market Drayton, ShrewsburyFor further information about this and other positions please apply now.This vacancy is being advertised on behalf of Recruit4staff (Wrexham) Ltd which is operating as a recruitment agency, agent, agencies, employment agency or employment business.....Read more...
Overall Purpose of the Role:
We are looking for a hardworking, highly motivated apprentice with initiative, good IT skills and the ability to work as part of a team, to support and provide administration support within our department.
Key Responsibilities after training will include:
Create documentation to be issued to site, including work instructions
Liaise with all departments and provide administration assistance, where necessary
Create and modify documents using Microsoft Office
Perform general administration duties to include but not limited to: photocopying, emailing and filing
Answering and dealing with general telephone queries
Maintain hard copy and electronic filing system
Any other office duties, as required
Ensuring that the policies of the company are observed, and that good practice is encouraged, particularly in the areas of Health & Safety, Equal Opportunities and Confidentiality
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which are relevant to your post within the company to meet the overall business objectives.Training:The successful candidate will be enrolled on the Level 3 Business Administrator Standard, which is equivalent to 2 A Levels - delivered on-line.
As a business administration apprentice, you will complete the following qualifications as part of your apprenticeship:
Level 3 Business Administrator Standard Apprenticeship
Level 2 Functional Skills maths and English if equivalents are not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio
Training Outcome:Development and progression; your remit will grow as fast as you do, and upon successful completion of the apprenticeship, we want to encourage further professional qualifications where there is the appetite for continued learning.
Progression to a permanent position upon completion of the apprenticeship for the right person.Employer Description:Aptus Utilities was founded in Bolton, in March 2010, out of an ambition to provide a multi-utility solution that streamlines and speeds up building processes for construction companies and to create a business that places customer service and integrity at its core. With more than 50 years’ combined industry experience Aptus’ owners Andrew Reay and Jonathan Holden identified an opportunity to form a business that supports local independent firms as effectively as national housebuilders and helps the construction industry to meet vital targets. Core Values;
Our success is not possible without the dedication of our team and a unified approach and commitment to deliver the optimum customer service. Ongoing rigorous processes of evaluation and review inform every aspect of the business, at every level, to ensure our high standards never slip. At Aptus we aim to get it ‘right first time’ and we will go the extra mile to find a cost-effective solution, but not at the expense of quality or safety. We aim to be responsive and accountable throughout the course of our business, from site to office. These are the principles that have shaped the company as it has grown from one employee to over 350, and as we continue to build each day.Working Hours :Monday to Friday, 8.00am to 4.30pm, 40-minutes lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Commitment to our values....Read more...
Good communication is very important for this role. You will be working closely with and supporting different teams within the business whilst working towards an Advanced Level 3 Business Administration qualification. For the right apprentice, this role will lead to a permanent position.
With the aim to develop and have more responsibility during your apprenticeship, the role will include some of the following areas:
Answering the telephone
Range of general administration tasks
Using Microsoft Packages, in particular Word and Excel and Outlook
Use of our own CRM software
Data checking and inputting
Data analysing and reporting
Sales invoices
Assisting all members of the team as and when required
Ensuring that the policies of the company are observed, and that good practice is encouraged, particularly in the areas of Health & Safety, Equal Opportunities and confidentiality
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation to meet the overall business objectives. Full training will be given.Training:The successful candidate will be enrolled on the Level 3 Business Administrator Standard, which is equivalent to 2 A Levels - delivered online.
As a business administration apprentice, you will complete the following qualifications as part of your apprenticeship:
Level 3 Business Administrator Standard Apprenticeship
Level 2 Functional Skills maths and English if required
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio
Training Outcome:Great prospects to grow with the company and for progression to a full-time position for the right candidate.Employer Description:Manufacturers & Importers operating in the Food service Sector.
Coptrin is an independent, family run business which has been operating within the Food Service sector since our inception in 1981. With over 35 years’ experience in the industry, Coptrin have acquired an abundance of knowledge in the manufacture and sourcing of the highest quality catering disposables, at the most competitive prices. In addition to our extensive ‘off the shelf’ product range, Coptrin specialise in custom branded food and drink packaging. Designed to your exact specification, your brand is sure to get the attention it deserves. Our packaging is designed for use across a multitude of industries within the food and drink sector where brand promotion plays a significant role in business success. Our extensive range of printed products are the perfect solution for your food and drink packaging needs.Working Hours :Monday - Friday, 9.00am - 5.00pm with 1-hour for lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Overall Purpose of Job:
To assist in day to day administrative tasks in support of company sales and by doing so to contribute to the financial success of the company.
Key Responsibilities after training will include:
Answer/process customer telephone queries from customers, suppliers and colleagues
Take customer orders over the telephone
Distribute incoming enquiries email to the relevant person
Use Sage to produce sales order delivery notes and customer invoices
Place orders with suppliers for stock items
Run reports from sage for daily profit figures
Process customer remittance advices
Process customer audits and keep records
Verify and post supplier bills on Sage
Credit Control - chase outstanding customer invoices by telephone and email
Other Duties:
Submit meter readings
Manage gas and electricity contract renewals for the business
Prepare an agenda and take minutes in team meetings
Complete documentation from customers requesting company information
Any other office duties, as required
Ensuring that the policies of the company are observed, and that good practice is encouraged, particularly in the areas of Health & Safety, Equal Opportunities and Confidentiality
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which are relevant to your post within the company to meet the overall business objectives.Training:The successful candidate will be enrolled on the Level 3 Business Administrator Standard, which is equivalent to 2 A Levels - delivered on-line.
As a business administration apprentice, you will complete the following qualifications as part of your apprenticeship:
Level 3 Business Administrator Standard Apprenticeship
Level 2 Functional Skills maths and English may be completed if equivalents are not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio
Training Outcome:
Progression to a permanent role for the right applicant after completion of the apprenticeship
Once relevant experience is gained there may be the opportunity for hybrid working, with 1 or 2 days working from home
Employer Description:Star office Management has been in operation since 2008. We provide office administration, storage and distribution services to Health Edge Solutions Ltd with whom we share office and stores space at Units 16-19 Northavon Business Centre, Dean Road, Yate.
Health Edge Solutions has been in operation since 1996. Health Edge specialises in the provision of computerised and manual tracking, traceability and quality audit trail systems to the NHS and private health sector. In addition to our IT systems, Health Edge also supplies a large range of reusable and single use consumables to the Health Service. We currently support more than 200 hospitals and decontamination units across the UK and Ireland with our computerised traceability software and consumables products. Star Office Management employ a team of 14 people who work with Health Edge Solutions who employ a further 20 people.Working Hours :Monday - Friday, 8.45am - 5.00pm - 45 minutes per day for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative....Read more...
Communicating over the telephone with customers, clients and colleagues
Involved with working on developing the on line social media side of the business - Project will be supported through the course
Managing email inboxes
Scheduling with Surveyors/Installers
Organise and report data
Use of spreadsheets
Managing in-house computer systems
Collating photographic evidence for installs
Answering incoming calls to the office
Compiling project files
Use of bespoke software
Any other admin duties as requested
Training:
Business Administrator Level 3 Apprenticeship Standard
End-Point Assessment (EPA)
In-house training
Training Outcome:
A possible permanent position within the organisation for the right candidate
Potential to progress onto a dispensing course
Employer Description:Trading as MW Phillips Opticians; Over 50 years of experience
Large collection of glasses, contact lenses and sunglasses
Free NHS Eye Tests
Private Eye Tests
Free NHS Home Eye Tests
Private Home Eye Tests
Friendly and reliable team
Member of The College Of Optometrists
Member of the Association of Optometrists
Long-standing reputation
Competitive prices
Personalised serviceWorking Hours :Shifts to be discussed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
General Reception Duties
Administration of patient details
Taking phone calls
Booking appointments
Care navigating
Utilising both verbal and non verbal communication
Daily email queries
Dealing with Prescription requests
Dealing with incoming and outgoing post
Dealing with Admin letters for patients and external companies
Referrals
Scanning
Other general office duties
Training:Business Administrator Level 3 Apprenticeship Standard:
You will be visited by your coach every 4-6 weeks in the workplace to do 1 to 1 sessions
These sessions will be to monitor progress, set new assignments and have professional discussions/observations
Training Outcome:
Potential permentant employment with the company
Employer Description:Showell Park Health Centre is based in Wolverhampton in the WV10 postcode area, they are committed to providing a top service to the local community.Working Hours :Monday to Saturday, shifts to be confirmed
Surgery opening hours:
Monday - Thursday, 07.45am - 6.30pm
Friday, 07:45am - 8:00pm
Saturday, 12:45pm - 5:15pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience,works well under pressure....Read more...
Supporting the general manager with all things business related
Working with the Operations Team to ensure all requests are planned and carried out in a timely manner
Reports are maintained, filed and billed correctly
Responding to and fielding requests from multiple stakeholders
Ensuring Health and Safety throughout
Training:The successful applicant will complete and obtain a Level 3 Business Administrator Apprenticeship through Vocate Training.
You will be taught through:
4-6 Weekly 1-2-1 Sessions with your tutor
20% Off The Job Training
The course is a 12-18 month programme
Training Outcome:
A full time position is expected following successful completion of the apprenticeship
The administration role may be a gateway to further career opportunities, such as management or senior support roles
Employer Description:We offer a complete mechanical & electrical design, build & commission service, specialising in the interior fit out sectors. Our nationwide project team have the capabilities to take your project from conception right through to completion and deliver projects to the highest standards in the industry. This is a fantastic opportunity to get into the construction industry.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Patience....Read more...
HMRC Compliance and Regulations
General Business Administrations
Warehousing Procedures
Bonded Warehouse Operations
Logistics and Operations Planning
Training:
Business Administrator Level 3 Apprenticeship Standard
Training will take place both in the workplace and online
You will attend masterclass in college every 6 weeks
Training Outcome:
To continue developing in your role, becoming an invaluable member of the team
Employer Description:Chichester Bond is a HMRC bonded warehousing and distribution company handling requirements for a prestigious range of trade and private customers. We offer our clients 24 hour fully secured premises and excellent operational processes.
Chichester Bond have a bond facility to house and distribute denatured alcohol, duty free wines, beers and spirits within a 65,000 sq ft highly secure, extensively racked warehouse.
Ideally located to access the national motorway network and major airport and shipping terminals. The facility is approved and compliant with HM Revenue and Customs regulations as a general storage and distribution excise warehouse.
We pride ourselves on the quality of our service whether its procuring from our comprehensive bonded product range or alternatively storing your goods for consolidation and onward distribution.Working Hours :Monday to Friday, 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working....Read more...
Your duties will include:
Using company data base and diary system
Admin tasks such as scanning contracts, surveys
Answering the telephone
Use of company intranet system
Ad hoc admin tasks
Working alongside other Processing staff to ensure best customer service given to customers, suppliers and contractors
Building relationships within team
Ensuring a professional service given
Being involved in all tasks listed in vacancy description
1-day a week will be set aside for coursework and additional training involved in apprenticeship
Training:For this Apprenticeship Standard, learners will have the opportunity to give focus on the knowledge, skills and behaviours of the standard that will allow for good business acumen, decision making and the understanding of tools and techniques in relation to time and project management. The completion of this Apprenticeship Standard will require monthly training visits from a qualified IPS Trainer to help support the Apprentice. This will allow them to develop skills and progress the building of the Apprentice portfolio to prepare the learner for End Point Assessment.
Delivery is primarily carried out through remote visits, but the trainer will visit the learner’s workplace quarterly and at the start of training to allow for a good working relationship between all parties for smooth delivery of the Standard. Upon successful completion, the learner will achieve the Level 3 Business Administrator Standard.Training Outcome:Upon successful completion of the apprenticeship, there may be opportunities available within the business.Employer Description:For over 50 years it has been Britelite’s policy to be open and honest with every customer. That is why we offer our lowest price ‘first time – every time’ with no hidden extras, and why our price always includes VAT and fitting.
We have installed literally hundreds of thousands of windows throughout the South East and we believe our Triple ‘A’ rated service is simply the finest available. The quality of our installations is consistently excellent; every single one of our fitters works towards the NVQ level 2 standard for the installation of windows and doors. We are proud to call them fine ambassadors for the company, who will treat you and your home with total respect.Working Hours :Monday - Friday 9.00am - 5.00pm.Skills: Communication skills,Team working,Driven,Calm under pressure,Reliable,Hard working,Motivated,Interpersonal Skills....Read more...
In this role, you will be working in a busy doctor's surgery providing support to the practice, some of the duties include:
Receiving patients in a pleasant and efficient manner.
Making appointments for patients.
Telephone - making appointments, taking messages answering queries.
To receive and record requests for home visits referring to the GP if necessary.
To be proficient in the use of the clinical computer system and to update patient records when requested.
Photocopying patient notes following practice protocol.
To prepare incoming and outgoing mail.
Scanning and filing using the electronic mail system.
Processing Registrations
Data input
Be a good team member – fit in, be flexible and contribute to the changing needs of the office.
To be familiar with all office protocols and emergency procedures, i.e. fire alarms, medical emergencies.
Any other duties as specified by the Reception Manager.
Training:
Level 3 Business Administrator apprenticeship standard at Redcar & Cleveland College.
Functional skills Maths & English, if required.
Training Outcome:An opportunity for a full-time position at the end of the apprenticeship.Employer Description:We aim to deliver high quality primary health care to all our patients. We value the opportunity to provide a service where we can work in partnership with our patients to improve and maintain good health.
The practice area covers Saltburn, Skelton, Marske, New Marske, Redcar, Upleatham & Yearby.Working Hours :Monday to Friday, flexibility is required to ensure continuity of service, hours between 8.00am and 6.00pm.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Team working,Initiative,Time management,Works well under pressure,Ability to multi-task,Confidentiality,Able to work independently....Read more...
Answering the phone and liaising with clients and colleagues to assist with queries
Proactively produce correspondence for both care professionals and clients to ensure they are kept up to date with any changes
Use of Microsoft applications such as Outlook, Teams, Word and Excel
Work with our administrator to monitor and maintain appropriate levels of PPE and stationery
Contribute to the management of events e.g. open day, community events
Support the recruitment and pre-employment checks processes where appropriate
Support admin with the coordination of newsletters, leaflets and recognition awards
Ensure e-mails are forwarded to the correct service for a prompt response
Keep up to date with information or changes in service provision to ensure the customer always receives the right information
Take part in meetings, taking notes and minutes as required, providing feedback on the service provided to our clients and colleagues
Support projects and IT initiatives where appropriate
Work in a manner that supports compliance with GDPR
Maintain a tracker for relevant car documentation to ensure our staff are compliant
Undertake any photocopying/laminating/shredding requested by colleagues
Help to promote our digital strategy by assisting clients to access our services on-line
Ensure compliance with Home Instead’s Equality, Diversity and
Equal Opportunities policy, in respect of employment and service delivery
Carry out any other duties deemed necessary for the successful operation of the business
Training:
Training will be delivered through on-line classes with the Training Provider
In-House Training will be given to successful apprentice throughout their apprenticeship
Designated time to complete your on-the-job training weekly
Training Outcome:
If applicant is successful, the role will be reviewed and a post offered if one is available at the time
Employer Description:Home Instead help the local community, providing care and support to allow individuals to lead fulfilled lives in safe & familiar surroundings where they feel most comfortable.
With round the clock support from the local Home Instead office, our dedicated team of Care Professionals provide a range of in-home care services across the area.Working Hours :Monday to Friday 9am to 5pm with half an hour lunch break each day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Patience....Read more...
The role will include on-the-job training and a college-based qualification. You will be expected to attend college for at least one day per week to support your learning and progress in this role.
Key Responsibilities:
Administrative Support: Provide administrative assistance to the advice team, including filing, scanning, and managing client recordsClient Interaction: Assist with client queries, ensuring a high standard of customer service both in person and via phone or email
Document Preparation: Help prepare documents, reports, and correspondence related to client cases and advice sessions
Data Entry: Input and update client information in the database, ensuring accuracy and confidentiality
Appointment Scheduling: Assist with scheduling client appointments, ensuring that the advice team’s calendar is organised and up-to-date
Supporting Advice Team: Provide general administrative support to advisers, including maintaining case files, preparing reports, and assisting with follow-up actions
Attend College: Commit to attending college at least one day per week as part of the apprenticeship programme to gain relevant qualifications in Business Administration
Training:Level 3 Business Administrator Apprenticeship Standard:
No weekly release day into college
One monthly workshop in college
Assessor will visit the workplace every 4-6 weeks
All assignments will be set via Aptem (our CRM system)
Training Outcome:Future prospects:
Opportunities to develop administration skills to maintain an employment role with the potential for progression into an advice and guidance focus role
Employer Description:We are a dynamic organisation dedicated to supporting community projects, retail initiatives, and national fundraising efforts. Our mission is to create a positive impact through strategic financial management and exceptional customer service. We are always on the lookout for talented individuals who are passionate about bringing their skills to advance our work tackling poverty in all its forms. This is a great opportunity to work for a flexible employer committed to its staff. The St Vincent de Paul Society is accredited IIP at Silver level and is proud to be a Living Wage Employer.Working Hours :Monday- Friday
8.00am- 4.00pm/5.00pm.
37.5 hours a week and one day accredited trainingSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
What you will do in your working day
Communicating over the telephone with customers, clients and colleagues
Working on Leap Case Management System
Managing email inboxes
Use excellent customer service continuously
Organise and report data
Use of spreadsheets
Managing in-house computer systems
Filing, scanning and archiving documents
Answering incoming calls to the office
Dealing with the post
Data entry
Use of bespoke software
Any other admin duties as requested
Training:
Business Administrator Level 3 Apprenticeship Standard
End-Point Assessment (EPA)
In-house training
Training Outcome:
A possible permanent position within the organisation for the right candidate
Potential to progress onto a dispensing course
Employer Description:Based in London with offices strategically located in Stratford, City and Croydon, Law Lane Solicitors has a keen interest in social justice.
Our firm takes pride in combining diligent leadership with experienced and dedicated staff, as we continue to deliver successfully for our clients, resulting in a satisfied and ever-increasing client base.
Law Lane is a proud ambassador and believer in diversity and equal opportunities, evidenced by our firm’s culture. Our staff comprise of more than 18 nationalities who speak over 20 languages and dialects. This means that we can accurately represent clients in the UK from all over the world, having a good understanding of their specific needs.
At Law Lane, all our lawyers are committed to providing our clients with honest and impartial advice, which has resulted in us building a close-knit community with all our clientele. Coupling transparency with professional camaraderie, the cohesion between our lawyers and our clients is of paramount importance, with every endeavour administered to ensure that our clients receive an unparalleled service.Working Hours :Hours: The hours for the position are 37.5 hours a week and the working day is 9am to 5.30pm with an unpaid hour for lunch. You will be working Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
We are looking for a dynamic, motivated and enthusiastic individual to join our friendly team as soon as possible. The role is on a full time basis (37hrs) however, the practice is committed to providing a good work-life balance and as a result, working days are negotiable.
The following are the core responsibilities of the Receptionist. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:
Maintain and monitor the practice appointment system
Process personal, telephone and e-requests for appointments
Answer incoming phone calls, transferring calls or dealing with the callers’ request appropriately
Signpost patients to the correct service
Initiating contact with and responding to, requests from patients, team members and external agencies
Clinically code data on [insert system name]
Photocopy documentation as required
Data entry of new and temporary registrations and relevant patient information as required
Input data into patients’ healthcare records as necessary
Direct requests for information, i.e., SAR, insurance/solicitors’ letters and DVLA forms to the administrative team
Manage all queries as necessary in an efficient manner
Carry out system searches as requested
Maintain a clean, tidy, effective working area at all times
Monitor and maintain the reception area and notice boards
Support all clinical staff with general tasks as requestedTraining:On the job training with the employer whilst working towards a Business Administrator (Level 3) apprenticeship standard including Functional Skills if appropriate.
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator/
Regular work-based assessments/observations carried out by ABM Training Tutor Assessor, to determine competency and meet with Awarding Body standardsTraining Outcome:Potential for full time employment for the right candidate.There are opportunities to progress onto other qualificationsMany employers retain apprentices in full/part time positions The Qualifications you gain can also help you to get into higher education or other employment Being an apprentice gives you the opportunity to gain a recognised qualification and developing professional skills whilst earning a salary, inside some of Kent’s best companies.
Once the Apprenticeship has been achieved you will have the skills, abilities and experience to update and enhance your CV, to make it attractive to potential employers.Employer Description:General Practice Surgery: providing primary care services to circa 7k patients in the local area (Staplehurst)Working Hours :37.5 Hours
Monday to FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Initiative....Read more...
