Handle customer enquiries via email and phone, responding promptly and professionally
Process customer orders accurately and efficiently, ensuring timely updates
Prepare quotations and process amendments with attention to detail
Build and maintain strong relationships with customers, acting as a main point of contact for accounts
Collaborate with internal teams to resolve issues and ensure smooth workflows
Monitor customer activity to identify opportunities for improved service or additional support
Provide updates on service calls and follow up to ensure customer satisfaction
Maintain accurate records of customer interactions, orders, and communications
Contribute ideas to improve processes, customer experiences, and team performance
Escalate complex issues to the supervisor when necessary
Training:
Business Administrator
A bespoke programme of technical and vocational training
Functional skills in maths and English*if applicable
The successful candidate will be assigned a dedicated work-based trainer who will provide support and guidance throughout the course. This Apprenticeship is delivered wholly in the workplace; the successful candidate will not need to attend any weekly sessions at the Grimsby Institute unless maths or English is required as part of the apprenticeship. Training Outcome:
Possible permanent contract upon successful completion of the Apprenticeship and further enhanced industry-based training
An apprenticeship allows you to earn a wage, gain valuable work experience and industry-specific competence
Transferable skills that are invaluable in the wider world of work
Employer Description:Rocal is a manufacturing business based in North Lincolnshire with over 30 years of experience producing high quality products for the construction and manufacturing sectors. The Rocal Group includes specialist divisions that design and manufacture composite doors, aluminium windows and doors, uPVC external door panels, and bespoke plastic extrusions from their six-acre production facility.
The company focuses on quality, innovation, and strong customer service, investing in people, training, and technology to support growth and deliver reliable solutions for its customers.Working Hours :Monday- Friday
8am- 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
A dynamic role, where you will learn and develop various skills and knowledge required for a successful career in business administration and customer service.
Acting as a point of contact for the team, taking telephone calls, accepting and recording enquiries accurately, relaying information to the appropriate person/department
Booking appointments with clients
Assisting with distribution of information/mail as required, scanning, photocopying
Compiling and sending emails
Entering and updating confidential data on computerised systems, including databases and spread sheets
Maintaining up-to-date e-filing systems
Attend staff meetings and other meetings as and when required
Attendance at a review meeting with the appointed training provider to fully comply with the requirements of the apprenticeship programme
Training:
Business Administrator Level 3 Apprenticeship Standard
Functional Skills in maths and English, if required
Attending online workshops once a month through EKC Group
Training Outcome:Could lead to a full-time position.Employer Description:For many years we have provided a comprehensive electrical service to our customers, we are based in Minster on Sea, Sheerness but cover all areas in London, Kent & Essex. We pride ourselves on the efficient and friendly service we offer to our customers, and strive to achieve 100% customer satisfaction.
We have high standards and offer excellent value for money on every job we complete, always maintaining a high levels of customer satisfaction, giving you complete peace of mind at all times.
If you are looking for electrical services in your area, then RJA Electrical Services is here to help!
We have developed a deep understanding of working within the both the public and private sector over the last 10 years through various projects.
Our first-class service is achieved through understanding the importance of anticipating and managing risk to keep costs under control, but also delivering to tight timescales whilst maintaining the highest levels of safety and quality.
We play an active part in the trade associations we are involved in and we understand the responsibilities and trust that accompany each accreditation.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Coordinating the Service Team
Scheduling engineers for services
Sending quotes to customers for work to be completed
Liaising with engineers, clients, sub-contractors and suppliers daily
Managing receipt of stock deliveries and packing up kits for engineers
Providing excellent levels of customer service and dealing with inbound calls
Dealing with customers over the phone and via email
Project coordination as the role develops
Ad hoc duties as required to support the team
These duties are not exhaustive, and other duties may be required from time to time. It is also anticipated that the duties will progress over time.
Driving licence and access to own vehicle would be preferred but is not essential for the right candidate who is looking to achieve this within an agreed timescale.
Probationary period applies. Will be required to attend monthly day release at Access Training.Training:
Business Administrator Level 3 Apprenticeship
Training Outcome:
There is an excellent opportunity to develop up to Service Manager within the company for the right candidate who is enthusiastic and willing to learn new skills
Employer Description:RayFire Services are a fire alarm service company based in North Shields. They offer maintenance, repair, design, installation and commissioning on all types of Fire Alarm and Emergency Lighting Systems from single zone conventional systems to multi-network analogue addressable systems. With their years of hands-on experience and qualifications within the fire safety industry, they can offer general advice and guidance to business owners and managers throughout the region.Working Hours :Monday - Friday, 8.30am - 5.00pm, with 30-minutes lunch.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Creative,Initiative....Read more...
As our Business Administrator Apprentice, you'll support the daily operations of the business, gaining hands-on experience in areas such as:
Managing emails, phone calls, and correspondence
Maintain organised filing systems for both physical and electronic documents
Supporting various departments with administrative tasks
Updating our case management system
Providing excellent customer service to internal and external stakeholders
Key responsibilities include.
Administrative support within the office: Assisting with file opening and closing, maintaining electronic records on our case management system, and updating client information
Document Production: Preparing, scanning, copying, and filing legal documents
Communication: Handling telephone and email enquiries professionally
Reception duties
Compliance: Ensuring all tasks adhere to data protection, confidentiality, and company policies
What you’ll gain from completing your apprenticeship with Davisons Law.
Completing the apprenticeship will provide you with a nationally recognised qualification (Level 3 Business Administrator) which is valuable and can be used as a stepping stone for future career advancement or further qualifications
You will receive on the job training with experienced mentors
You will work in a friendly and supportive work environment
You will gain industry-specific knowledge. Working in a law firm provides a unique perspective into the legal sector, with an understanding of legal terminology, procedures, and the specific administrative needs of a law practice
You will develop key administrative skills such as managing schedules, handling correspondence and working with legal case management software
You will develop your communication skills both written and verbal through liaising with clients, colleagues, or external parties
You will gain knowledge from completing job-specific tasks
You will develop a strong set of transferable skills, such as time management, teamwork, and problem-solving, which can be beneficial in any career field
Training:Business Administrator Level 3.
What training will the apprentice take and what qualification will the apprentice get at the end?
This will be a blended delivery, a mixture of Microsoft Teams and face-to-face. All training will take place on-site and within your working hours.Training Outcome:On successful completion of the apprenticeship, a permanent position with Davisons Law will be discussed.Employer Description:Davisons have been established for 40 years. We operate out of 19 offices throughout the Cotswolds, London, Staffordshire, Warwickshire, and the West Midlands. Our aim is to offer clear, practical legal advice to achieve the best possible outcomes for our clients.
We have experts in housing & property, family, wills & probate, employment, and litigation. We also have specialists in commercial law and offer a range of legal services for businesses.
Working Hours :Monday to Friday 9am - 5pm
35-hours (allows for 1-hour lunch break per day which is unpaid).Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Number skills,Analytical skills,Team working,Initiative,Interpersonal skills....Read more...
We are looking for an organised and enthusiastic individual to join Boleyn Recovery's busy fleet workshop as a Workshop Reception Administrator Apprentice. This role is ideal for someone who is keen to start their career in business administration while learning about the vehicle recovery and fleet services industry.As part of your apprenticeship, you will receive training and gain valuable hands-on experience in administration, customer service, and workshop operations.Key Responsibilities:• Welcome customers, drivers, and visitors to the workshop reception area• Answer telephone calls and emails, directing queries to the right team members• Book in vehicles for servicing, MOTs, and repairs• Prepare and update job cards, work orders, and service records• Assist with invoicing and processing purchase orders• Maintain accurate records of parts used, stock levels, and engineer worksheets• Support the workshop team with general administration duties• Ensure the reception area is tidy and professional at all times• Provide excellent customer service to clients and suppliersTraining:As an apprentice, you will receive mentoring in the workplace and training from Remit Group to help develop your skills and achieve your Level 3On successful completion, you will receive:
Level 3 in Business Administration.Functional Skills Level 2 in English & maths (if required).Training Outcome:What We Offer:• Structured training programme leading to a recognised qualification• Mentoring and guidance from experienced members of staff• Opportunity to work in a professional automotive environment and supporting custoemrs with their vehicle needs• Potential for full-time employment upon successful completionEmployer Description:Boleyn Recovery and Fleet Services: Trading for over half a century. Available 24-7-365 offering nationwide car and commercial breakdown recovery, roadside assistance, repairs and service. Still family owned and run with a vested interest in keeping our customers vehicles moving. We are not another call centre, we are fleet owners offering our services to fleet owners.Working Hours :Monday to Friday 08:00-16:00.Skills: Communication skills,Initiative,Organisation skills....Read more...
Key Responsibilities:
Conduct property viewings for sales and lettings
Assist with the letting and selling of properties from instruction through to completion
Manage and maintain an accurate and up-to-date applicant database
Provide regular feedback to applicants, landlords, and vendors
Facilitate lettings through to move-in
Assist with business generation and growth of the branch
Carry out general ad-hoc administrative and office duties
Proactively seek and retain new business while maintaining excellent customer service
Training:Business Administrator Level 3.Training Outcome:Successful apprentices may progress into a permanent role within the branch, with opportunities to develop into positions such as Lettings Negotiator, Sales Negotiator, Property Manager, or Senior Negotiator. With further experience and training, there may also be opportunities to progress into management roles within the property industry.Employer Description:MIDLAND HOUSING LIMITED is an established private estate agency operating since 2007. The company specialises in property sales, lettings, property management, and eviction services, providing professional support to landlords, tenants, buyers, and sellers across the local property market.Working Hours :Monday to Friday 10am to 6pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Creative,Non judgemental,Patience....Read more...
Key Responsibilities & Accountabilities:
Liaising with suppliers to source parts for customers
Generate and process sales quotations
Generate and process sales purchase orders
Provide general administrative support to the sales team
Liaise internally in order to optimise quality of service, business growth and customer satisfaction
Liaise internally in order to resolve issues with both customers and suppliers including, when required, any financial issues
Provide customer support, representing the Company in a professional manner at all times
Liaise with suppliers to obtain pricing and delivery schedules
Expedite purchase orders and record shipping details and delivery schedules
Ensure all sales administration is completed to a high standard and in a timely manner
Training:
The apprentice will work towards the Business Administrator Level 3 Standard
They will attend training either at WBTC offices in Newbury one day a month, and have a monthly training and review meeting
Training Outcome:
Rebound are keen to support the ongoing training and development of the team
There will be the opportunity for career progression for an apprentice who is eager to achieve and successful in their role
Employer Description:From our founding in 2003 we always have been and always will be passionate about service, as most recently demonstrated by our continuous operation throughout the recent pandemic. We support clients from a range of industries and sectors including: Aerospace & Defence Audio visual Automotive Cloud Datacentres Energy Industrial Medical Transportation We believe that all our clients, regardless of size or location, deserve the best levels of focus with the opportunity to access true global market pricing and availability.Working Hours :Monday to Thursday, 9.00am - 5.30pm.
5.00pm finish on Friday.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Team working,Initiative,Eager to learn,Enthusiasm....Read more...
Export AdministratorLocation: Elsenham, CM22 6DS (office-based role)Salary: £27,900 per annumHours: Monday to Friday 08:30-17:00 (30 min lunch) 40 hours per weekHolidays: 23 days increasing with service (plus bank holidays)About UsPetroy is an authorised distributor for many leading brands who operate in the petroleum and automotive service industries across the globe. We’re looking for a customer centric, highly organised self-starter with a keen eye for detail to support efficient order processing, accurate documentation, and on-time delivery.Key Responsibilities
Process export orders from receipt through to shipment and invoicingFollow up quotesPrepare and maintain accurate export documentationLiaise with freight forwarders, couriers, and shipping lines to arrange international shipmentsTrack shipments and proactively resolve delays or delivery issues
Ensure all export activities comply with UK and international trade regulations
Work closely with sales, finance, and warehouse teams to ensure smooth order fulfilmentChase overdue invoicesRespond promptly to customer queries in a professional manner
Maintain accurate records of export transactions and shipping documentationUpdate internal systems with order and shipment data
What We’re Looking For
Excellent written and verbal communication skillsAble to effectively resolve customer queriesHigh-level of attention to detailAbility to multi-task and prioritise effectivelyAble to maintain professionalism under pressureGood team playerProactive, can-do attitudeIT literate (including CRM experience)Previous customer service experienceOrder processing and administration experienceEuropean language skills desirable
Interested? If you feel that you possess the relevant skills and experience please send your cv by return.INDHSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
General Office Duties:
Deal with telephone, letter, email and face-to-face enquiries from start to finish, ensure everything is documented and followed up to conclusion
Assist colleagues by managing computerised and paper systems (filing) to ensure accurate records are kept at all times
Assist colleagues in producing/locating documents, including letters, emails, printing and copying documents
Assist with general office duties to help with the daily running of the office
Customer Service and Expectations Management
Provide excellent customer service and manage expectations at all times
Deal with telephone, letter, email and face-to-face enquiries from start to finish, ensure everything is documented and followed up to conclusion
Liaise with the clients, identify their needs and requirements (Subject to restrictions)
Liaise with the extended clients, identify their needs and requirements (Subject to restrictions)
Assist colleagues in planning inspections, meetings, budgets and reporting
Excellent communication and administration skills, required to maintain files and records
Training:
Business administrator level 3 standard apprenticeship qualification
Bi-weekly blended learning sessions
Weekly off the job training
Functional Skills in maths and English, if required
Training Outcome:
The opportunity to progress within the company with further training in procurement or Housing and Property Management
Employer Description:KT Management is a residential property management business based in the Midlands. We specialize in providing quality property management services and professional maintenance support for residential sites of all sizes – from single apartment blocks to large mixed estates. We pride ourselves on our friendly, approachable and professional service which we tailor to the specific needs of individual sites. KT Management have spent the last decade developing and expanding our knowledge and practices with the clear aim of refining our procedures and services to fulfil the exact needs of each and every customer. We truly understand that ‘one size does not fit all’ when it comes to keeping your home in tip top condition. KT Management nurtured its skills and experiences step by step, building its expertise from a sound knowledge base – something we believe is the essence of stability and long-term sustainability.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative....Read more...
Answering customer enquiries via phone, email, or face-to-face
Raising service requests using customer relationship management and internal systems
Managing team inboxes and prioritising tasks
Ordering goods and services, raising invoices
Supporting project and improvement work with administration and data analysis
Publishing updates and maintaining information platforms
Performing basic financial and statistical calculations
Training:Business Administrator Level 3.Training Outcome:A permanent position within the company (subject to funding).
Employer Description:Coventry is a city that is changing fast and we’re looking for skilled people to join our team and help take us into a bright new future. We are a city that is going places with an inspiring, world-famous history and exciting times ahead. A great place to live and work and it’s getting even better - and having the right infrastructure is vital. We particularly welcome applicants from minority ethnic backgrounds, applicants who have a disability and applicants who are from the LGBTQ+ community to apply for our senior leadership roles. That’s why we are looking for people who are passionate, dedicated people who, like us, are determined to make real, positive change to Coventry.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Answering telephone calls and taking telephone messages
General customer service
Booking appointments
Communicating with internal and external customers
Sorting, franking and posting mail
Organising and archiving of files
Taking minutes
Production of accurate records and documents, including emails, letters, files and payments while handling them in a confidential manner in compliance with our procedures
General tidying of the office
Training:
Level 3 Business Administrator qualification
Day-to-day training will be conducted by the employer and apprenticeship work will be delivered every 4-6 weeks for 1.5 to 2 hours
Training Outcome:
Possible progression onto further employment within the business and onto higher apprenticeships
Employer Description:Since our founding in 2022, we have successfully resolved up to 36 cases, positioning ourselves as one of the best solicitor firms in Chesterfield, Derbyshire. Our solicitors, including Paul William George Brook, specialize in a wide range of practice areas, such as Accident and Injury, Business Premises, Company and Commercial, Media, IT and Intellectual Property, Charities, Mergers and Acquisitions, Private Equity, Commercial Litigation, Personal Injury - Defender, Pensions (Employment), and a range of other legal specializations.Working Hours :Monday to Friday, between 9.00am- 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The Claims Handling Team provides outsourced managed claims service handling professional indemnity schemes on behalf of leading insurers. The team provided significant value to the wider RPC law firm through the provision of referrals, and is an important aspect of the firm’s insurance business and future strategy.
As a Team collectively, you will be responsible for building and shaping the team for the future, embedding principles of lean and efficient working, and establishing the culture, values and behaviours that make for an attractive and varied legal career.
The main responsibilities will be assisting team members with administrative tasks, including:
Opening new matters and inputting data into the claims management system.
Sending acknowledgements.
Conducting conflict searches.
Assisting with diary management.
Ensuring that all basic administrative tasks are completed accurately and timely, i.e. filing, scanning, making / receiving telephone calls, dealing with enquiries etc.
Dealing with financial matters, for example, arranging and processing payments, dealing with billing and accounts queries, recording and updating financial information, etc.
Capturing and collating required Management Information, for performance management, client reporting, Service Level Agreements, etc.
Liaising with insurers and brokers to request full policy information.
Ensuring policies, proposal forms and schedules are properly filed.
Management of centralised mailboxes.
Providing excellent customer service at all times.
Training:Business Administration Level 3 Standard.
Training Outcome:At this stage, we envisage there will be opportunities to work in the Claims Handling Team as an administrator following an initial 18-month fixed-term contract whilst the apprenticeship is undertaken.Employer Description:RPC is a dynamic, collaborative, and commercial law firm. Headquartered in London and with offices in Bristol, Hong Kong and Singapore, RPC support their clients globally, both through their own offices and by collaborating with leading law firm networks. They are big enough to handle the most complex matters, and agile enough to adapt quickly to the opportunities and challenges their clients face.Working Hours :Monday - Friday, 9.30am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Maintaining relationships with both prospects, customers, and partners via telephone
Assist in our social media and marketing apps to help increase company presence
Responsibility to support our accounts team. Processing purchase orders, invoices to be sent to our clients
Keep our CRM up to date with client information
Customer service research to understand levels of satisfaction and perceptions of the company, its products and services
Manage communications via post, e-mail, and telephone
To support sales team with arranging calendar meetings, company introductions and equipment preparation
Help support reporting with our team
Assisting management with their tasks, provide note taking etc.
Training:
Business Administration Level 3 Apprenticeship Standard
Apprenticeship standard- Business administrator
Expected Duration: 18 months
Delivery: Training will be delivered online, alongside a full-time placement at the office
Training Outcome:
This is a great start to your career if you are looking to get into the sector
Employer Description:At Dynamic, we believe in forming successful, long-term partnerships with our clients. Our ethos of a professional, client-focused approach with a high quality of service is the key to a successful relationship.
Keeping pace with the ever-evolving world of technology can put a strain on the resource of any organization. Dynamic work in collaboration with you to align the benefits of the latest technology in the marketplace with your organisation’s objectives.
Technology in the workplace requires continuous improvement from a responsive partner. Dynamic are firm believers in keeping it simple and giving our customers the flexibility to meet the demands of their business.Working Hours :Monday to Friday
9:30am till 4:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative....Read more...
Provide day-to-day administrative support to the team
Handle customer enquiries professionally by phone, email and in person
Maintain accurate records, files and databases
Prepare business documents, letters and reports
Support scheduling of meetings and appointments
Assist with data entry and updating internal systems
Handle confidential information securely and professionally
Support financial and office administration processes
Work collaboratively with colleagues across different departments
Develop strong communication and organisational skills in a professional office environment
Training:Training will take place both in the workplace and through Fareham or Eastleigh College as part of the Level 3 Business Administrator Apprenticeship.
The apprentice will attend pre-arranged college masterclasses and receive ongoing support from a dedicated Professional Trainer. Training will include a mixture of practical workplace learning, off-the-job training, assignments, observations and portfolio work.Training Outcome:Successful completion of the apprenticeship could lead to a permanent role within the business and progression into more senior administrative, customer service or team leadership positions.Employer Description:Cherry Godfrey is a well-established financial services provider offering finance and insurance products across Guernsey, Jersey, the Isle of Man and the Isle of Wight. Founded in 1993, the company has grown through its strong family values, customer-focused approach and commitment to supporting local communities.
With a welcoming and supportive culture, Cherry Godfrey takes pride in building long-term relationships with customers and employees alike, making it an excellent environment for someone starting their career in business administration.Working Hours :Monday to Friday, 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative....Read more...
Always role model behaviour supporting the values and cornerstones of the business.
Manage process set up and lifecycle of the project on company systems.
Complete basic risk assessments and observations in preparation for Project meetings.
Completing third-party applications to secure costs for physical works.
Entering and updating planning dates for the works in the calendar and system.
Liaising with customers to obtain essential information and to provide regular updates.
Preparing basic site visit information and reports.
Signposting email queries to relevant stakeholder in a timely manner.
Answering incoming calls in a timely and professional manner and signposting enquiries to the correct departments.
Obtaining information from relevant stakeholders as projects require.
Creation of invoices and requesting payment where necessary. · Data input into company systems.
Closing jobs when complete and electronically filing.
General administration duties for the Operations and Sales and Finance Departments.
Training:1 day a month based at Northampton College Booth Lane.Training Outcome:After completion, the apprentice is expected to progress into a full-time Business Administrator, Project Administrator, or Coordinator role. With experience, this can lead to senior administrative positions, Project Management, Operations roles, or specialist areas such as HR, finance, or account management, depending on strengths and career goals.Employer Description:Dunore Connections Limited are a multi award winning, growing, diverse and ambitious business. We take enormous pride in our team efforts, achievements and success. With a wide range of experience in managing utility projects, we provide an end-to-end service to our customers, in every case we become their single point of contact. We provide property developers, investors and range of associated partners with the expertise to deliver the utilities on construction projects. We work with a large range of property developers and construction companies, handling network applications and project managing the installation of Water, Gas, Electricity and Fibre to their sites, on time and on budget. With an ever-growing team, and a strong focus on staff wellbeing, we have committed to providing a safe and welcoming environment for all with a dedication to career progression opportunities where possible for those who wish to succeed within our business.Working Hours :8.30am – 4.30pm Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Non judgemental....Read more...
Generating conveyancing quotations and answering client queries via email and/or telephone
Follow-up calls and emails to clients
Client onboarding and liaising with the Property Admin Team in arranging for new matters to be opened
Support our property admin team in quieter times
Phone calls to prospective and current clients and agents/brokers
Taking onboarding payments over the phone (over the phone via Worldpay)
Deliver excellent customer service to build/maintain client and agent relationships
Training:
Business Administrator Level 3 (A level) Apprenticeship Standard
Functional Skills in maths and English if required
Blended on/off-the-job training and location to be confirmed
Level 3 Business Administration qualification upon successful completion of the apprenticeship
Training Outcome:
Potential full-time role upon successful completion of the apprenticeship
Employer Description:Kew Law LLP is a firm of Solicitors with 8 offices based throughout Essex. The firm practices in many areas of Law.
At Kew Law they believe the most valuable resource a firm can have is not its IT, client base or contacts but the people within the firm. The people reflect a company’s ethics and principles and the people at Kew Law are hardworking and willing to go the extra mile for a client. As a result they offer a wide range of services which are professional, responsive and competitively priced.Working Hours :Monday- Friday, 9.00am- 5.30pm, with 1-hour for lunch.Skills: Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative,Confident telephone manner,Desire for sales/marketing....Read more...
Supporting internal teams with admin tasks and document control
Learning to manage internal workflows and updating project timelines
Carrying out research and supporting online applications and registrations
Assisting with customer communications and providing excellent phone support
Creating and formatting business documents, contracts, and reports
Helping with compliance checks, data entry and system organisation
Taking minutes, updating calendars, and keeping things running smoothly
Documentation - repeat preparation of official documentation
Training:Business Administrator Level 3.
On-the-job training with 6-hours per week assigned to the apprenticeship. Training Outcome:
A fully supported Level 3 Business Administration Apprenticeship
Real experience in a professional, fast-moving environment
Full training in office systems, project management, and customer support
A welcoming team and mentorship from experienced professionals
Guaranteed full-time position upon successful completion of apprenticeship
Employer Description:LJM offers a comprehensive range of services and products tailored to renewable retrofits. Our expertise spans across Energy Efficiency Measures (EEMs), with our specialisation being in solar panel design, supply and installation, complemented by electrical service provision. Our objective is to ensure the optimal performance and cost-effectiveness of energy provision through renewable sources.
We excel in providing end-to-end solutions, from initial assessment and design to final installation and maintenance. Prior to installation, every client receives a site visit to ensure optimal design and installation for maximum output. We seek to understand the needs of our clients and offer a best value bespoke solution.
LJM Solutions Ltd is MCS accredited, currently delivering 15-20 residential installs per week, with 2-3 commercial installs per month. We have fully qualified teams of installers and electricians with a commitment to deliver quality, customer service, and sustainability.
We continue to grow, with a mission to keep everything in house to deliver our vision of excellence. We prioritise training, qualifications, health and safety, and social value; a fundamental part of which is employing local people, including apprenticeships.Working Hours :Monday - Friday, 8am - 3pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,No fear of phones,Confident phone manner,Wants a long term career,Loves a challenge,Trustworthy....Read more...
The post holder will also have good administration and technology experience to undertake a range of functions that may include: The use of Google suite for standard correspondence and spreadsheets to an agreed format; basic data entry ensuring information is entered/uploaded consistently and accurately
Maintenance of confidential records ensuring accurate input, updating and archiving of files; daily business support operations including post and maintaining stationery supplies
Dealing with internal and external customers and providing a high quality customer experience
In addition to being based at Twickenham or New Malden, the candidate will also be happy to work flexibly across Achieving for Children by providing support in key areas, which may sometimes involve travelling to and/or working from offices in Kingston
Training:
Training will take place at the workplace, at home or at Twickenham Training Centre
This will be one day per week
Training Outcome:
Full time administrator, personal assistant or admin lead for the company
Employer Description:The Special Educational Needs and Disabilities (SEND) Transport Service sitswithin the Education Directorate. The Directorate covers a range of services toSchools including support, standards and performance, managing schooladmissions and transport.Working Hours :Monday- Friday, 9.00am- 5.00pmSkills: Communication skills,IT skills....Read more...
Duties to include but not be limited to;
To be an excellent communicator both on and off the phone taking inbound phone calls from customers and assisting with their queries about our products and services
You will be required to commute between Walsall and Bloxwich
Drive Company sales by building and maintaining relationships with new and existing clients
Answering both general/specific customer questions about the Company’s products/services
Processing orders by generating sales quotations, as well as transactions whether that is handling order cancellations or product returns
Inputting quotes/orders, selling memorial products and services to existing wholesale clients
Updating in house CRM system
Preparing and submitting quotes, orders, contracts and various other documents to clients
Generating sales leads through cold calling, emailing
Other admin and customer service duties as and when required
Training:
Business Administrator Level 3 standard apprenticeship
Bi-weekly online blended learning
Weekly off the job training
Functional skills in maths and English if required
Training Outcome:Upon successful completion of the apprenticeship, there may be a full time position available for the right candidate. Employer Description:We are a well-established family run firm of Funeral Directors and Memorial Masons based in the heart of Bloxwich serving Walsall, Cannock, Willenhall, West Bromwich, Lichfield, Sutton Coldfield and surrounding areas.Working Hours :Monday - Friday, 8.30am - 5.00pm.
Some Saturdays may be required.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative,Non judgemental,Patience,Reliable,punctual....Read more...
Liaising with tenants when it comes to maintenance queries
Liaising with landlords- giving updates on any property issues
Organising quotes with tradesman on behalf of landlords & negotiating prices to ensure they’re competitive
Organising property maintenance inspections with internal staff
Returning missed calls/voicemails
Admin tasks- post, letters, general administration, and other day-to-day tasks
Resolving customer queries, acting as the first point of contact by answering calls, delivering a high standard of customer service, and efficiently handling and responding to a wide range of enquiries
Training:
This is a fully work-based programme. You will get allocated time to complete your apprenticeship work and also receive regular meetings with your training provider
You will be studying the Level 3 Business Administrator apprenticeship standard
Training Outcome:
Progression into a full-time role for the right candidate upon completion of apprenticeship
Employer Description:Founded in 2007 by brothers Chris and Nigel, NGU was born from personal experience, deep-rooted passion, and a clear mission: to do estate agency differently. With backgrounds in finance, investment, and property management — and having built a personal portfolio of over 150 properties — we know first-hand what it takes to succeed in the property market. Today, we manage more than 700 properties and help homeowners and landlords across the North East unlock the full potential of their property.Working Hours :Monday- Thursday, 8.30am - 5.30pm and Friday, 8.30am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working....Read more...
To provide administrative support to the depot operations. – answering telephones, responding to emails, filing paperwork, raising paperwork for incoming loads, booking transport for the collections and sending paperwork out to customers along with details of when the collection will take place
Confirm customers’ orders to raise invoices and process purchase invoices
Order stationery and consumables
Input data into CSG’s in-house computer databases and other administrative computer systems
Produce customer reports for the Quarterly Hazardous Waste Returns
Create Reports on CRM System to show monthly customer spend
Create reports to analyse how long ago we have collected a certain waste stream from a customer
Attend sales meeting and take minutes
Process Sales and Purchase Invoices
Liaise with operational staff and other departments and depots within CSG to ensure information is accurately and quickly shared
Be able to demonstrate admin systems to other departments
Training:
Business Administrator Level 3 Apprenticeship Standard
Day release at Middlesbrough College
Training Outcome:
Depending on the circumstances of the business, upon completion of the apprenticeship programme, there could be a potential position of employment available
Employer Description:For more than four decades, CSG has operated as a professional specialised cleaning company, specialising in office building and commercial services. Over the years, we have grown the business steadily and consistently, and our strong retention rates demonstrate our commitment to providing high levels of service.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Presentation skills,Analytical skills,Logical,Creative....Read more...
The Business Administrator Apprentice is a key role within the Councils Property Information service, which sits within our Property Services Team.
This apprentice role offers the opportunity to develop valuable and varied experience within a busy Property Information team.
The core purpose of the team is to provide technical support for the maintenance of accurate, complete and up-to-date property-related information in respect of all property owned, used or maintained by the Council, to meet the operational and business requirements of the service.
This apprenticeship will have a line manager, workplace mentor, inclusive employment manager and a dedicated apprentice programme tutor.
On successful completion of the apprenticeship, the post holder will progress to the substantive post of Information Technician.
Notwithstanding the detail in this Job Role Profile, the job holder will undertake such work as may be determined by the manager from time to time, up to or at a level consistent with the principal responsibilities of the job.
Many services and customers span across the Borough, and therefore you may be required to work at any location in Cheshire West and Chester.
This role is classed as ‘agile’, which means that the post holder’s primary base will be to work from home, as well as at Council offices and across the Borough as required, but there will be an expectation that you will need to be in the office twice a week.
The duration of the apprenticeship is expected to be 18 months for this Level 3 Business Administrator Apprentice and a 3-month duration to sit the End Point Assessment.
With appropriate support and supervision, the Apprentice will…
Contribute to the maintenance of the corporate property information databases, geographic information systems and other specialist systems utilised by the service, to ensure that the information is complete, up to date and accurate.
Contribute to the operation of the service’s document management system to ensure that documents are captured and stored appropriately and in a timely manner.
Extract and interpret information from existing data sources, records/systems/databases for inclusion into corporate property information systems.
Provide a prompt and efficient response to requests for information from within the service, other departments, Councillors and members of the public and stakeholder partners on property owned or occupied by the Council to ensure that the appropriate and accurate information is given.
Prepare property interest plans utilising specialist GIS software as required for all purposes, including property transactions, planning applications and for inclusion in legal documents to enable effective property and asset management decisions to be taken.
Transfer documents/files to document storage facilities, including Deep Store, where appropriate and check and action destruction dates for documents in accordance with the Council’s policies and legal requirements.
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying on employer sites or via Microsoft Teams. Delivery is to be discussed with the training provider and the hiring manager must suit operational needs.Training Outcome:On successful completion of the apprenticeship, the post holder will progress to the substantive post of Information Technician. This Apprenticeship has a permanent contract of employment. Employer Description:Our work spans over 3,900 colleagues across hundreds of roles, professions and services, making us one of the most diverse and complex employers in the region. We are responsible for delivering a wide range of essential public services and strategic priorities that shape the places, communities and lives of our residents every single day.
From frontline delivery to professional, technical and corporate roles, our organisation brings together expertise from across disciplines to respond to the evolving needs of our borough — supporting people, strengthening communities and driving long-term change at scale.Working Hours :Days and times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Excel....Read more...
Principal Duties:
To be responsible for providing an efficient and effective administrative and customer service support under the guidance and direction of the Technical & Support Team Manager including but not limited to:
Taking accurate telephone messages from bereaved families and a wide variety of other stakeholders. To deal with all enquiries in a sympathetic and empathetic manner
To work towards understanding the coroner’s procedures in order to deal effectively with enquiries from bereaved families and a wide variety of different stakeholders
To work towards becoming proficient in the coroner’s case management system in inputting new death referrals and uploading documentation
To work towards becoming proficient in IT systems such as WORD, EXCEL and MS Teams
Processing incoming and outgoing correspondence on a daily basis including monitoring of email inboxes and distribution of post
Assisting in closing down inquest files once concluded including ensuring that accurate paperwork has been issued and that the file is archived securely. Liaise with offsite archivist to retrieve historic files
To work towards supporting the Coroner’s Case Officers with tasks as and when required, photocopying, scanning, preparing court and jury bundles etc.
To provide Court reception duties to include greeting bereaved families, medical professional and legal representatives
To maintain the confidentiality and integrity of the office of HM Coroner for Greater Manchester North at all times
Training:Business Administrator Level 3.
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Progression offered to the right candidate.Employer Description:Rochdale Council builds success and prosperity with our citizens and partners, whilst protecting our vulnerable people.Working Hours :37 flexible working hours in accordance with the needs of the service, to include evening and weekends. Exact working days and hours TBCSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Number skills,Team working,Pioneering and Open Approach,Proud,Passionate....Read more...
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work:
Communicating over the telephone with customers, patients and colleagues
Managing email inboxes
Use excellent customer service continuously
Organise and report data
Monitoring and updating company social media
Updating stock and inventory
Use of excel spreadsheets and goodle sheets
Managing in-house computer systems
Filing, shreading and archiving documents
Supporting in dispensary area when required
Supporting patients with advice and wellbeing
Meeting daily sales targets
Accounts liaison with client reps
Dusting, cleaning and merchandising
Any other admin duties as requested
Training:
Business Administrator Level 3
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:Full-time post following completion of the apprenticeship programme.Employer Description:Ritz Pharmacy is an established pharmacy that has servedHampstead Village and its surrounds for over 45 years. At Ritz Pharmacy we dispense private and NHS prescriptions and help you manage your medicines more effectively with our repeat prescriptions service. We provide a high level of NHS and Private services to the local community and beyond. Our team strives to cater for each individual customer by going the extra mile by ordering things specific to the patient’s requirements and needs.
Ritz Pharmacy offers a wide variety of healthcare services for the local community, including blood-pressure monitoring, cholesterol checks, weight-loss clinics, travel vaccines and many more. We also offer a great range of vitamins and luxury brand cosmetics, skin care, hair care and beauty products for you to choose from.Working Hours :Monday - Saturday, between 09.00 - 19.00 (rota in place).
Occasional Sunday, between 10:00 - 18.00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Patience,Sales,Beauty and skincare Interests,Healthcare Interests....Read more...
Answering the telephone, logging customer enquiries on corporate systems
Inputting data on corporate systems to assist with accurate reporting
Liaising with various stakeholders to provide customers with accurate information
Handling customer complaints and delivering timely responses
Ensuring customer records are updated accurately
Keeping records of customer queries and resolutions to provide ‘lessons learnt’ feedback to the wider team
Supporting the wider team by hand delivering letters where required
Contacting customers ensure service delivery satisfaction
Supporting the Customer Service Manager and Customer team
Auditing information provided to ensure processes are being adhered to
Ensure professional communication at all times
We endeavour to deliver a high standard of customer service within our frameworks, individuals are expected to assist in the delivery and the continuous improvement of our current processes
The Group is committed to achieving a high standard of Health and Safety in all its activities and the post holder will be expected to contribute to maintaining standards to ensure compliance with all appropriate legislation
To take a full role in the implementation of personal development through appraisals and to participate in any identified training or development opportunities
To recognise the importance of fairness and equality in the workplace, to treat everyone with dignity and respect
The successful candidate will be measured on:
Customer and colleague feedback
Work safely and efficiently
It is not possible for this document to totally encompass or define all tasks that may be required of the post holder. The outlined duties may therefore vary from time to time without materially changing either the character or level of responsibility.Training:The Business Administrator Level 3 will be delivered in the workplace by a visit from a college trainer coach once a month.Training Outcome:Upon successful completion of the apprenticeship there is a possibility of permanent employment and going on to complete further qualifications. Employer Description:At Esh, our values shape the way we work every day — and you can expect to see them in action from the moment you join us.
Care: We prioritise your wellbeing and development, offering a supportive environment where you’re encouraged to grow, learn, and bring your best self to work
Trust: You’ll have the autonomy to take ownership of your work, with managers who believe in your abilities and are there to support you when needed
Integrity: We do the right thing, even when it’s not the easiest option. You can rely on open, honest communication and fair decision making
Respect: We value diverse perspectives and create a workplace where everyone is listened to, valued, and treated with dignity
Working Together: Collaboration is at the heart of how we operate. You’ll join a team that celebrates shared success and supports one another to achieve great results
Together, these values create a workplace where people feel welcome, trusted, appreciated, and proud to be part of the team.Working Hours :Monday - Friday 8.30am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Patience....Read more...
