MATERIALS PLANNER Crewe Up To 50K + Progression + Fast Growing BusinessIn any successful manufacturer, the production line is only as strong as its supply chain. That’s where you come in.
This is your chance to join a well-established but fast-growing international manufacturer, already a leader in its sector, and make sure the right materials are in the right place, at the right time.
With Microsoft Dynamics 365 Business Central newly rolled out, this business is transforming how it plans, manages, and optimises its operations. As Materials Planner, you’ll be at the heart of that journey.
If you're from a Materials Planner, Demand Planner, Expeditor, Scheduler, Planner, Planning Administrator, Supply Chain Coordinator or similar background, this opportunity is not to be missed. What you’ll be doing:
Planning and coordinating material requirements to ensure production schedules run smoothly.
Monitoring stock levels, lead times, and supplier performance to avoid delays.
Working closely with procurement, production, and customer service teams to maintain efficiency and transparency.
Using Dynamics 365 BC and Excel to analyse data, highlight risks early, and replan where needed.
Supporting continuous improvement initiatives that strengthen the supply chain.
What you’ll bring:
Experience in a Materials Planner, Demand Planner, Expeditor, Scheduler, Planner, Planning Administrator or Supply Chain Coordinator role is essential
Comfortable negotiating and acting as a number 2 to the Supply Chain Manager
Confidence with ERP systems (Dynamics 365 BC/Navision would be ideal).
Strong Excel and data-handling skills.
Organised, detail-focused, and calm under pressure.
A proactive approach to problem-solving and collaboration.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
Day to day responsibilities include:
Greet our patients with kindness and understanding
Answer the incoming calls swiftly
Offer guidance to our patients face to face as they present at the front desk
Use of multiple IT systems including the EMIS clinical system
Ensure clear and accurate entries are documented in our patients' medical records
Listen carefully and be understanding to our patients' needs
Communicate well with colleagues
Build good relationships with colleagues
Complete all tasks to a high standard
Scanning documents accurately to medical records
Attend practice meetings as required
Keep your working area clear and tidy
Training:
The apprentice will be working towards the Business Administrator Level 3 apprenticeship standard including the City & Guilds Level 3 Diploma for the Business Administrator (Medical Administration)
Delivered within the workplace, via online training, and at Colchester Institute Campus
Training Outcome:
The opportunity to apply for a permanent role and career progression within the NHS into other administration roles or a clinical route
Employer Description:Mayflower Medical Centre is a large GP practice based in Harwich, Essex. We are located inside the Fryatt Hospital. We are very fortunate to be a purpose-built modern surgery that allows for a comfortable working environment. Our team is made up of our partner GP’s, Nurses, HCA’s, phlebotomists, pharmacists, and many other clinical roles plus a large administration team including medical receptionists, medical secretaries, dispensers and prescription clerks and is led by our Practice Manager. We strive to offer a considerate and professional service to our 17,300 patients and our administration team play a huge part in this by sign posting our patients to the relevant clinical care. We are extremely proud that our surgery was rated as ‘good’ in our most recent CQC inspection that took place in March 2024. This is a reflection of the positive attitude and hard work of our team.Working Hours :Monday to Friday, times to be confirmed. One-hour lunch breaks each day. Total working hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Answering telephone calls and taking telephone messages
General customer service
Booking appointments
Communicating with internal and external customers
Sorting, franking and posting mail
Organising and archiving of files
Taking minutes
Production of accurate records and documents, including emails, letters, files and payments while handling them in a confidential manner in compliance with our procedures
General tidying of the office
Training:
Level 3 Business Administrator qualification
Day-to-day training will be conducted by the employer and apprenticeship work will be delivered every 4-6 weeks for 1.5 to 2 hours
Training Outcome:
Possible progression onto further employment within the business and onto higher apprenticeships
Employer Description:Since our founding in 2022, we have successfully resolved up to 36 cases, positioning ourselves as one of the best solicitor firms in Chesterfield, Derbyshire. Our solicitors, including Paul William George Brook, specialize in a wide range of practice areas, such as Accident and Injury, Business Premises, Company and Commercial, Media, IT and Intellectual Property, Charities, Mergers and Acquisitions, Private Equity, Commercial Litigation, Personal Injury - Defender, Pensions (Employment), and a range of other legal specializations.Working Hours :Monday to Friday, between 9.00am- 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Your day will include:
Developing skills and competency relevant to business administrative tasks, assisting trade colleagues and supporting all service areas within the Commercial Services team
Understanding health and safety requirements and other relevant legislation and Codes of Practice
Being supported by your supervisor and a mentor
Attending college and completing all course work on time and to a high standard
You’ll be customer focused, a team player with an eye for detail and flexibility to meet team priorities. You’ll be IT literate with good communication skills and able to manage conflicting priorities with a high level of accuracy. Training:Business Administrator Level 3.Training Outcome:The apprentice role is on a fixed term basis, with the aim of the postholder applying for a permanent role within the organisation on completion of their apprenticeship.Employer Description:Abri is a large housing provider who own and manage more than 58,000 homes and various community assets, serving around 113,000 customers across the South of England.
We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive. What does that look like in real terms?
We’re investing £689m over the next ten years in our existing homes to improve building safety and make them more energy efficient.
We’re delivering 10,000 homes by 2030, ensuring affordable housing is built where it’s needed most.
We’re investing in our communities, to address local issues and create opportunities for everyone.
As we grow, we’re re-establishing our strong local presence to provide a really good service. Abri has adopted a regional approach to service delivery, with our operating areas split into three, each with their local governance and leadership. This will ensure our colleagues are more visible, accountable and better connected to our customers and local communities to meet their diverse needs.
More information about Abri and our strategic objectives can be found at www.abri.co.uk.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
You will mainly be working from our office in Canvey Island, Essex. You may be required to travel if necessary. We are very mindful of new apprentices and logistics.
Your duties will include:
Assisting in the treatment room to log data and results from the scan
Assisting the sonographer during scans
Some travel between sites is required liaising with the doctors
Vetting reports and confirming all details are correct
Travelling between clinics to support the sonography team
Vetting reports and confirming all details are correct
Using SAGE, Word and Excel
Meeting and greeting patients
Making appointments
Following up referrals
Inputting data onto the bespoke system
Updating records
Customer service and making the patient feel relaxed and comfortable
Training:Level 3 Business Administrator standard:
All training will be carried out within the workplace. You are not required to attend college
You will train towards an advanced level standard
Functional Skills at level 2 if required
The employer will train the candidate on the specific job role
Training Outcome:
An ongoing position may be available for the right apprentice
The chance to be an assistant within the health care sector
Chance to train in first aid and sonography
Employer Description:The Essex Ultrasound and Medical Services clinic is committed to providing a high standard of service. EUMS is at the forefront of pregnancy, and gynaecological scanning.
Other specialties include: Abdominal ultrasound scans to include the liver, gallbladder, pancreas and kidneys, plus thyroid and testicular screening.
The quality of our service is born out of a strong belief in the benefits of ultrasound techniques, underpinned by our commitment to patient welfare.Working Hours :Monday - Friday 9am - 5pm and will include some weekends- TBA by employer to meet business needs.
Please note - Some of the clinics are 8:00am - 6:00pm.
We are very mindful of new apprentices and logistics.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Team working,Non judgemental,Patience....Read more...
As an apprentice, you will be responsible for addressing customer enquiries, troubleshooting issues, providing product information, and ensuring an exceptional customer experience.
This role requires a proactive, adaptable, and customer-centric individual who thrives in a fast-paced, multichannel environment.
We are looking for somebody who is new to this sector and is keen to develop the skills to be able to complete the key responsibilities which consist of:
Multi-Channel Support: Providing exceptional customer support across a variety of communication channels, including live chat, email, phone, social media platforms (e.g., Facebook, Twitter, Instagram), and self-service portals
Customer Engagement: Build strong relationships with customers by offering timely, empathetic, and efficient responses to enquiries. Ensure that each interaction is aligned with company values and enhances the customer experience
Problem Resolution: Troubleshoot and resolve a wide range of customer issues, including product enquiries, service concerns, technical support, billing questions, and complaints. Utilise your problem-solving skills to resolve complex issues promptly
CRM Management: Use our Customer Relationship Management (CRM) tool Salesforce to manage customer interactions, log support tickets, track case progress, and update customer records
Omni-Channel Consistency: Ensure that the customer experience is consistent and seamless across all channels. Resolve issues effectively, regardless of the platform the customer chooses to contact us through
Collaboration with Teams: Work closely with cross-functional teams (IT, Claims and Operations) to ensure quick resolution of complex issues. Share insights and feedback to continuously improve the customer experience
Feedback Collection: Gather customer feedback during interactions and help identify recurring issues or areas for improvement in processes, products, or services
Maintain Performance Metrics: Meet or exceed established performance metrics, including response times, customer satisfaction ratings, first contact resolution, and ticket closure rates
You will work within a collaborative and supportive team culture. Training:
Business Administrator, Level 3
Fortnightly attendance at Riverside College, Widnes
Training Outcome:
Ongoing professional development and growth opportunities
Employer Description:With over 20 years of experience in the UK Taxi and Courier industry, we are dedicated to protecting our customers’ assets and providing peace of mind through comprehensive insurance solutions. Our expertise and commitment to customer satisfaction has made us a trusted name in the UK for insurance needs.Working Hours :Monday to Friday between 8.45am and 5pm.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Team working,Non judgemental,Patience,Empathetic communicator,Keen to learn....Read more...
Customer Service AdministratorSalary £26,561 pa 40 hours per week Huntington Cambridge PE29 7DHPurpose of JobTo help create an efficient and effective, friendly and courteous day to day Customer Service department.Your role may include:Main Duties and ResponsibilitiesRaising orders – Responsible for entering orders immediately onto the computer system in an effective manner when a request is received from a service user, carer, family member or prescriber via telephone or email.Scheduling of orders – Responsible for making contact with service users and agreeing a convenient delivery, collection or repair date within the company KPIs.Engineers daily schedule – Responsible for ensuring engineers are booked daily to capacity.Communication – Responsible for answering daily calls within a busy department in a courteous and friendly manner and ensuring excellent customer service is always provided. Answering and resolving all queries and enquiries to an effective solution or outcome in all cases. Communicating any issues that cannot be resolved by yourself to the Customer Service Manager.Administration – Responsible for the daily efficient running of all administrative operational systems within the service, in line with Ross Care procedures.Clinical bookings – Responsible for booking clinical appointments from the waiting list and ensuring clinicians are booked to capacity in line with company KPIs.General – You will be assigned to specific areas or tasks associated with Customer Service but may be asked to assist in other areas of the service centre. Flexibility is therefore required to ensure that the service remains effective and efficient and to manage and cover other staff in their absence.Undertake the job inline with company competencies as follows:
Achieves business results and adds value to the service.Focuses on internal and external customers.Builds and maintains effective teamwork with colleagues.Embraces change.Performs duties according to all company policies, procedures and instructions.
This job description shall not limit your role. You may also be asked to carry out other duties that your Line Manager feels are within your capabilities and skill set. The above information may not cover everything involved in the position but indicates the size and scope of the role. This may be subject to change as the role develops.Key Performance IndicatorsOrders processed with accuracy. Queries, enquiries and complaints resolved with excellent customer service. Completed orders processed in a timely manner.Person RequiredSkills
Excellent customer service skills.Excellent communication skills to interact with internal staff and departments, prescribers and service users.Must be able to work on own initiative as well as part of a team.Computer literate with good working knowledge of Word and Excel.Excellent telephone manner.Excellent organisational skills with a good eye for detail.An enthusiastic and motivated individual who strives to succeed.Must be flexible, adaptable and positive in their approach to work.
Knowledge
Previous experience within a busy customer service department.Previous experience of administration, IT, order processing and scheduling of workloads would be a huge advantage.Experience in a similar type of role would be beneficial.
Qualifications
Qualified to GCSE level or equivalent.
Interested, please send your cv by return. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
• Supporting the day-to-day running of the office, ensuring everything operates smoothly• Assisting with answering phone calls, emails, and general enquiries in a professional manner• Helping manage bookings, reservations, and diary scheduling• Maintaining accurate records and updating internal systems• Assisting with filing, scanning, and general administrative tasks• Supporting the team with event preparation and coordination• Liaising with different departments, including front of house and kitchen, to ensure clear communication• Assisting with basic payroll/admin tasks where required• Helping monitor stock levels of office supplies and placing orders when needed• Providing excellent customer service to guests and clientsTraining:
Level 3 Business Administrator
Functional skills
Work based learning
Training Outcome:Progression onto full-time employment.Employer Description:Unforgettable farm-to-fork-dining in the heart of Lancashire
Helmed by award-winning Chef Patron Nigel Haworth, who dedicated over thirty years to driving the culinary experience at Northcote and earning a Michelin star, our restaurant embodies a passion for local, seasonal ingredients.Working Hours :Tuesday - Sunday, 09:00 - 17:30 (30-minute lunch). Working 5 out of 6 days.Skills: Communication skills,Organisation skills,Punctual,Reliable,Passionate,Eager to Learn....Read more...
£26,000 - £28,000 + Benefits, Office-based in EpsomA highly organised, proactive Office Administrator, ideally with credit control experience, is required to join a long-established, reputable business providing essential services across London and the Home Counties.With decades of experience and a loyal client base, this is a business built on reliability, strong relationships and consistent delivery. As demand continues to grow, an opportunity now exists for a capable and dependable individual to play a key role in supporting the day-to-day operations of a busy, close-knit team.This is a varied, hands-on role where no two days are quite the same. Working closely with operations, engineers and the accounts function, you’ll be responsible for keeping jobs moving, systems updated and communication flowing. From logging and updating jobs to supporting credit control and handling client updates, you’ll be at the heart of the business.This role would suit someone who enjoys being busy, takes pride in being organised, and is happy to take ownership of tasks in a small team environment where everyone contributes.Key Responsibilities
Log new jobs and maintain accurate internal records and systems
Process job updates, reports and completion information for client portals
Support engineers and operations staff with day-to-day administration
Update health & safety documentation and compliance records
Ensure all customer requests and updates are handled promptly and accurately
Assist with chasing outstanding payments and managing customer accounts
Respond to account queries and maintain clear communication with clients
Support the accounts function with accurate record-keeping
Help ensure financial and administrative processes run smoothly
Skills & Experience
Previous experience in an office administration, service coordination or similar role
Some exposure to credit control or accounts support would be advantageous
Strong organisational skills with excellent attention to detail
Confident managing multiple tasks and prioritising effectively
Comfortable using office systems and updating client or job-based platforms
A positive, proactive approach with a willingness to support the wider team
Reliable, adaptable and happy working in a fully office-based role
This is an excellent opportunity to join a well-established business with a stable, long-standing team and a strong reputation in its sector.You’ll be part of a supportive, collaborative working environment where your contribution is genuinely valued and where you’ll gain exposure to a wide range of responsibilities across the business. With a planned handover period available, this role offers the chance to step into a well-supported position and quickly become an integral part of the team.If you’re an organised, dependable administrator who enjoys variety, takes pride in your work and wants to be part of a friendly, established business, this is a fantastic opportunity to build a long-term role where you can really make an impact. Apply now!....Read more...
Generating conveyancing quotations and answering client queries via email and/or telephone
Follow-up calls and emails to clients
Client onboarding and liaising with the Property Admin Team in arranging for new matters to be opened
Support our property admin team in quieter times
Phone calls to prospective and current clients and agents/brokers
Taking onboarding payments over the phone (over the phone via Worldpay)
Deliver excellent customer service to build/maintain client and agent relationships
Training:
Business Administrator Level 3 (A level) Apprenticeship Standard
Functional Skills in maths and English if required
Blended on/off-the-job training and location to be confirmed
Level 3 Business Administration qualification upon successful completion of the apprenticeship
Training Outcome:
Potential full-time role upon successful completion of the apprenticeship
Employer Description:Kew Law LLP is a firm of Solicitors with 8 offices based throughout Essex. The firm practices in many areas of Law.
At Kew Law they believe the most valuable resource a firm can have is not its IT, client base or contacts but the people within the firm. The people reflect a company’s ethics and principles and the people at Kew Law are hardworking and willing to go the extra mile for a client. As a result they offer a wide range of services which are professional, responsive and competitively priced.Working Hours :Monday- Friday, 9.00am- 5.30pm, with 1-hour for lunch.Skills: Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative,Confident telephone manner,Desire for sales/marketing....Read more...
The key responsibilities of this role include:
Assisting with the creation of sales orders and calculations, ensuring accuracy with sales documentation
Supporting with the production of vehicle invoices
Liaising with customers and finance companies when required
Helping to maintain accurate vehicle and customer files, ensuring all documentation is complete for audit purposes
Supporting the Technical Sales Order department with day to day administration
Training:Business Administrator Level 3.
You will work within the office on a daily basis with day release to college in Coventry when required to study towards your qualification.
An assessor will also attend the workplace on a regular basis to carry out workplace assessments.Training Outcome:This role will give you an excellent understanding of general administration tasks and therefore could be used in any admin-based roles in the future.Employer Description:Daimler Buses UK LTD is part of Daimler Truck. We are one of the world's largest commercial vehicle manufacturers, with over 40 production sites around the globe and more than 100,000 employees. Home to four bus and coach brands, Daimler Buses UK LTD is responsible for the sale of Mercedes-Benz and Setra vehicles backed by our service brand, OMNIplus and our used vehicle sales brand known as BusStore.Working Hours :You will be required to work a 39 hour week, Monday to Friday.
Normal working hours are:
Monday to Thursday: 8.30am - 5.00pm, Friday: 8.30am - 4.00pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Team working....Read more...
Learning, understanding & assisting the current transport teams with ensuring the efficient running of the company’s collection services and ensuring we meet the Service Level Agreements for our customers
Dealing with drivers and driver hours, ensuring they are compliant
Understanding the importance & completing daily face-to-face debriefing of the driver team
Dealing with queries by telephone and email from customers, employees, and colleagues
Learning, understanding & assisting the current transport teams with planning fleet services and MOT's in accordance with the O licence requirements
Training Outcome:
Progression to Transport Administrator, with further training to lead to a Transport Planner role
Employer Description:SARIA Group is a leading organisation within the food and agricultural supply chain. Our UK operations support sectors including human and animal food production, agriculture, aquaculture, and industrial applications.
We also produce biofuels and renewable energy and provide services to farming and the food industry. With 19 sites across the UK, around 1,000 employees, and an annual turnover approaching £280 million, we are proud to play an important role in supporting sustainable food production.Working Hours :Monday - Friday, 8.00am - 4.30pm with 30 minutes lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Non judgemental,Patience....Read more...
Processing electronic documents
Managing emails
Processing prescriptions
Dealing with patient records (records in and out)
Registering new patients
Scanning documents and uploading into patient records
Dealing with referrals
Training:Business Administrator Level 3 Apprenticeship Standard:
This successful apprentice will work with the team at the practice four/five days each week and one day every two weeks they will attend Leicester College at Freemen's Park Campus
Training Outcome:
On completion of this apprenticeship, the apprentice will gain many transferable skills and experiences
There may be the possibility of a permanent contract and progression within the practice
Employer Description:This GP Practice is one of two practices which are based in Oadby. They provide comprehensive NHS primary care services to help patients manage their health and well-being. Their practice has an extensive Health Care Preventative Medical Service, run by the Practice Nurses and the Doctors. The surgery deals with patients on the telephone and face to face. Making appointments, processing prescriptions, filing electronic documents, registering new patients, read coding and referrals.Working Hours :Monday - Friday, 9.30am - 4.00pm. Hours are to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental,Patience....Read more...
Sales and marketing
Assisting with property listings
Registering applicants, booking appointments for viewings
Liaising and dealing with clients/queries
Sending and responding to emails
Managing files
Answering the phone
Tenant referencing
Filing
Managing inbox
Ensuring all properties are marketed consistently
Preparing tenancy agreements and other paperwork
Leafleting
Data entry
Carrying out basic property research
Assisting sales team members
Diary management
General administrative duties
Provide excellent customer service
Training:
Full training will be given, leading to a recognised Business Administrator Apprenticeship Standard qualification
Full on-the-job training will be delivered
Off-the-job training will be supported by RM Training
You will also complete the Functional Skills in maths and English up to and including Level 2 (if you already do not hold the equivalent)
Training Outcome:The potential for the right candidate to become a permanent member of the team once their qualification has been completed.Employer Description:Property Market Hub are an independent Manchester based team, specialising in sales, lettings, and property management. We are progressive, dynamic, exceptional in everything we do. Our philosophy is to treat every property as our own and provide personal service.
We are experts in the local area and an integral part of the community we serve, we have built a strong reputation with our customers and are recognised in the locality for our transparent, caring, client-centred approach, our reputable, friendly teams, and our outstanding successes. We are upheld as professionals who get results and as a consequence our business continues to thrive.
We always try to “Go the extra mile” for our clients, and it is this and all the above that sets us apart from other agents. If you want the best agent in your area, then look no further.Working Hours :Monday - Friday 09:00 - 17:00
1-hour lunch break (unpaid)Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Motivated to learn,Computer literate....Read more...
Over 2 years, you’ll mix hands-on experience within our dedicated Operations team with high-quality training from our internal apprenticeship provider. In the role you will be supporting the Finance team by providing a high-quality service to colleagues through day-to-day administrative support to help the team run smoothly. You will develop transferable skills, gain real workplace experience and build the foundations for a successful career.
Key Accountabilities:
Undertake and successfully complete the Level 3 Business Administration Apprenticeship including attending off-the-job training, completing coursework and maintaining evidence required for assessment
Take an active role in personal development, seeking feedback and opportunities to build knowledge of university operations and finance processes
Contribute to continuous improvement by supporting the team in identifying opportunities for more efficient and effective ways of working
Build effective working relationships with colleagues across the Finance Team and wider University, ensuring a professional, responsive and customer-focused service to internal and external stakeholders
Accurately update records using Microsoft Office and other internal systems
Produce documents including emails, letters, files, reports and proposals
Contribute to team tasks and meetings, helping to achieve team deadlines, taking into consideration fluctuating demands and priorities
Manage shared inboxes and queries, responding to customer and stakeholder enquiries in a positive and professional manner, or referring onwards as appropriate
Maintain a clean and organised office space, for instance assist with incoming and outgoing mail, parcels, and deliveries and order and monitor office supplies
Training Outcome:By the end of the apprenticeship, you’ll have the skills, confidence and professional qualification to become a high-performing business administrator. Employer Description:Newcastle University is part of the Russell Group of research-intensive universities. We have over 37,000 students and 6,000 colleagues, giving us a diverse, vibrant and dynamic professional environment. Our UK campus is based in Newcastle city centre and we also have a global presence through our campuses in Singapore and Malaysia. We have a thriving international community of colleagues and students from over 140 countries.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Customer Service Coordinator Hours: Full time, (Mon- Friday) 8.00 am – 5 pmSalary: £26,568 a yearEastbourne, East SussexWe are currently looking for a full time Customer Service Administrator to join the team within our East Sussex Wheelchair Service centre based in Eastbourne. Day to day you will handle calls from our service users, family members and healthcare professionals acting as the first point of contact for any queries or orders regarding our community healthcare equipment.As a wheelchair provider, Ross Care, work in partnership with the NHS to supply the necessary equipment to support people in their day to day life which can make a significant impact in giving people the confidence to live more independently. The Role:Customer Service Coordinator:
Communication – Responsible for answering daily calls and emails in a courteous/friendly manner.
Communicating any issues with orders to the customer service supervisor that are unable to be resolved by yourself to ensure effective solution/outcome in all cases.
Scheduling/Entering/Monitoring of Orders – Responsible for entering orders immediately onto the computer system in an effective manner when the order is received via a user, carer or family or from a prescriber. Responsible for making contact with service users and agreeing suitable delivery/collection/service time.
Responsible for scheduling, updating and closing the orders within set time frames.
Appointments – To assist with the arrangement of booking appointments with the clients, next of kin, carers, suppliers.Queries/Enquires – Responsible for dealing with all queries from prescribers, service users, carers and colleagues.Administration – Responsible for the daily efficient running and accounting of all administrative operational systems within the repair and clinical areas of the customer service.Hardware – Ensure that the IT equipment is maintained and functional. Responsible for the safekeeping of your own computer.General – Responsible for helping out in required area of the customer service. Flexibility is therefore required to ensure that the service centre remains effective and efficient, and to manage and cover for other staff in their absence.
Undertake the job in line with Ross Care competencies as follows:
Achieves business results and adds value to the serviceFocuses on internal and external customersBuilds and maintains effective teamwork with colleaguesEmbraces change , stay calm and professional at all times
Perform duties according to all Company policies, procedures and instructions.This job description shall not limit your role; you will also be expected to carry out any other duties that your supervisor or manager feels are within your capabilities and skill set. The above information may not cover everything involved in the position but indicates the size and scope of the role and may be subject to change as the role develops.About you:
Strong experience within a similar busy and fast paced environment with telephone customer service experience being beneficialExcellent communication skills and ability to empathise. Calm under pressure.Previous administration and diary management experience is advantageousProfessional and confident manner over the telephone and via email.Good attention to detail, accuracy and be able to multitask.Competent IT skills with an ability to learn new systemsQualified to GCSE level or equivalentAn enthusiastic, motivated , positive and approachable individual who strives to succeed.
What can we offer you?
Permanent, full-time contract after probationary period ( 6 months)25 days holiday FTE , (plus Bank Holidays)Company Pension SchemeLife AssuranceFree on-site parking
INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Taking telephone calls and meeting with customers face to face
Working collaboratively with other team members who will provide specialist information on their products and bespoke packages
This job role is with the aim for the apprentice to develop their knowledge and skills with the products, bespoke and package holidays that One World Travel sell
The role will involve assisting with booking holidays
Dealing with any queries/issues customers may have
Taking payments from customers and suppliers
Welcome home letters - The apprentice will independently help package ‘welcome home’ letters to those that have returned from holidays. These packages will have discounts/offers to encourage customers as re-occurring business
Process improvements - The Business Admin Apprentice will be involved in what methods or ways the business could improve
Coach other staff members
Organise meetings and trips for customers and staff members
They will also be involved in working with a CRM system in Mercury. Mercury - has all the booking and payment details with customer info
De-packaging a holiday, looking into more bespoke packages for customers
The apprentice will be able to recommend any improvements to the business to help improve the customer experience
Training:
Business Administrator Level 3
Day release once a week at Middlesbrough College
Training Outcome:Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available. Employer Description:Oneworld Travel opened on our high streets 20 years ago. We have built our reputation for unbeatable value, expert staff and customer service, and creating perfect holidays made just for you and your families.Working Hours :Monday - Friday (9am - 5:30pm)
Saturday (9am - 5pm)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Main responsibilities:
Opening post and distribution to relevant departments
Processing outgoing post
Photocopying and scanning of documents
Printing emails and filing
Opening client files
Preparing letters and emails to clients
Shopping for canteen products
Ad hoc admin tasks as required to support the office
Witnessing of wills
Cover for reception:
Providing a high quality of customer service
Welcome and refer visitors, ensuring they sign in/out of the building
Answer the phone in a clear and helpful manner and direct calls appropriately
Maintaining the reception area to be clean and tidy
Carry out client identification checks, obtaining and verifying client documentation
Processing ID checks using the online system
Taking payments from clients and recording the transactions
Training:
Business Administrator Level 3 Apprenticeship Standard
Functional Skills in maths and English if required
Training Outcome:Potential full-time role.Employer Description:MRP Solicitors handle Legal issues for their clients ranging from the buying and selling of personal & commercial property, will making & power of attorney through to divorces and custody issues.Working Hours :Monday - Friday, 9.00am - 5.00pm.
Lunch time: 12.00pm - 1.00pm but may be subject to change (unpaid).Skills: Communication skills,Attention to detail,Organisation skills,Presentation skills,Administrative skills,Logical....Read more...
An opportunity has arisen for a Service Advisor to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions.
As a Service Advisor, you will act as the main liaison between customers and the workshop, ensuring service is managed efficiently and customers remain informed throughout the process.
This full-time permanent role offers basic salary range of £28,000 - £32,000 plus bonus of up to £4,000 (OTE £36,000).
You will be responsible for
* Acting as the primary point of contact for customers throughout the service journey
* Preparing jobs thoroughly to ensure vehicle concerns and service requirements are recorded accurately
* Advising customers of any outstanding recalls and arranging the necessary work
* Confirming the repair category such as retail, fleet or warranty before work begins
* Providing regular updates on vehicle progress while it is in the workshop
* Preparing costings for completed work and producing accurate invoices
* Processing walk-in bookings and managing service appointments
* Monitoring expected completion times and informing customers of any delays
* Maintaining accurate vehicle service histories and documentation
* Ensuring invoices and related records are stored correctly
* Ordering parts once approval for work has been received
What we are looking for
* Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator or in a similar role.
* Background in a customer service role.
* Proven experience in an automotive service environment, ideally HGV or light commercial vehicles.
* High level of attention to detail and accuracy when handling service documentation
* Strong problem-solving ability and practical technical awareness
* Working knowledge of Microsoft Office, including intermediate Excel skills
* Ability to analyse information such as workshop data and costing details
* Fluent written and spoken English
Shifts:
* Weekly Hours: 44.5 hours
* Weekdays (Monday - Friday):* 7:00 AM - 4:00 PM
* 8:00 AM - 5:00 PM
* 9:00 AM - 6:00 PM
* Saturday: Every 3rd Saturday, 8:00 AM - 12:00 PM
What's on offer
* Competitive Salary
* 30 days annual leave including bank holidays.
* Additional leave based on service milestones.
* Employer pension scheme and various employee benefits.
* Personal accident cover
* Free Class IV MOT
* Mental Health Support
* Corporate uniform provided.
* Paternity pay - receive full pay for 2 weeks
* EV salary sacrifice scheme
* Cycle-to-work options
* Onsite Parking
* Earn a £1,500 Referral Bonus
* Paid Saturday shifts at enhanced rates.
* Multi-manufacturer training programmes and career development opportunities.
* Working within a supportive, family-oriented organisation.
This is an excellent opportunity for a Service Advisor to join a respected organisation and develop your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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The role involves the apprentice working in an exciting busy office environment with the main duties involving the following tasks
Opening and reading mail and taking relevant actions where appropriate
General typing and administrative tasks
Creating and maintaining efficient filling systems
Receive guests and visitors, and co-ordinating meeting requirements
Ensure Work Based Evidence is collated in appropriate way and logged
Able to organise assigned tasks and complete
Able to solve problems that arise
Work well in a team and cooperate with colleagues
Contribute to community day projects
Training:
Business Administrator Level 3
You will learn on the job and supported by a Mentor
You will attend the Manchester Training academy for Classroom teaching (3-4) times throughout the duration
One to one support from a Specialist Skills coach
Training Outcome:
Customer Service Advisor
Team Leader
Employer Description:There are many reasons to join us here at MAN and many opportunities to grow with us across the UK and around the world.
We think you’ll agree that the best reason is to work with other people like you: people who work together to put our customers first, people who are proud of our product range and passionate about what it can do, people who don’t mind a bit of hard work and support each other to make sure we deliver our customer promises, every day.
Here you’ll be trusted and respected to be your best and do your best. It’s the MAN way.Working Hours :Monday to Friday.
Shifts to be confirmed (weekends may be required).Skills: Communication skills,IT skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative....Read more...
PROJECT MANAGER / PROJECT COORDINATOR CREWE – MONDAY TO FRIDAY UP TO £35,000 + PROGRESSION + GREAT CULTUREGet Recruited are recruiting on behalf of an innovative and rapidly growing organisation who deliver high-security, high-profile global projects across critical infrastructure, government, and commercial sectors.They are looking for a Project Administrator / Project Coordinator to join their Projects & Delivery team. This is an exceptional opportunity for someone early in their career who is passionate about customer service, exceptionally organised, and keen to build a long-term career in project management.You’ll support the full lifecycle of complex international projects, ensuring seamless delivery, outstanding client communication, and precise coordination throughout. This is perfect for someone with a meticulous approach, a proactive attitude, and a desire to grow within a values-led, fast-paced environment.This is a great opportunity for someone from a Customer Service, Project Manager, Project Coordinator, Project Assistant, Customer Service Manager, Operations Coordinator, PMO Assistant or similar role who is eager to take the next step.THE ROLE:
Supporting the planning, scheduling and coordination of international project timelines and deliverables
Maintaining accurate project documentation, trackers, reports and internal systems
Preparing project briefs, client updates and internal communications
Liaising with internal teams to ensure alignment on key milestones
Monitoring progress against KPIs and flagging any risks or delays
Assisting with supplier coordination and global logistics planning
Delivering timely, professional communication to clients and stakeholders
Ensuring all written communication meets the organisation's standards
Supporting the Project Manager during client meetings, taking minutes and tracking actions
Using project management tools and software to track tasks, timelines and dependencies
Contributing to continuous improvement initiatives across project workflows
Ensuring full compliance with internal procedures and external regulations
THE PERSON:
Strong organisational and time-management skills
Excellent attention to detail and a methodical approach
Confident communicator with strong written and verbal skills
A proactive learner with a desire to develop within project management
Comfortable managing multiple tasks and deadlines
Proficient in Microsoft Office (Excel, Outlook, Teams, Word)
Experience using project management tools such as Monday.com or Asana is beneficial
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
PROJECT MANAGER CREWE – MONDAY TO FRIDAY UP TO £35,000 + PROGRESSION + GREAT CULTUREGet Recruited are recruiting on behalf of an innovative and rapidly growing organisation who deliver high-security, high-profile global projects across critical infrastructure, government, and commercial sectors.They are looking for a Project Administrator / Project Coordinator to join their Projects & Delivery team. This is an exceptional opportunity for someone early in their career who is passionate about customer service, exceptionally organised, and keen to build a long-term career in project management.You’ll support the full lifecycle of complex international projects, ensuring seamless delivery, outstanding client communication, and precise coordination throughout. This is perfect for someone with a meticulous approach, a proactive attitude, and a desire to grow within a values-led, fast-paced environment.This is a great opportunity for someone from a Customer Service, Project Manager, Project Coordinator, Project Assistant, Customer Service Manager, Operations Coordinator, PMO Assistant or similar role who is eager to take the next step.THE ROLE:
Supporting the planning, scheduling and coordination of international project timelines and deliverables
Maintaining accurate project documentation, trackers, reports and internal systems
Preparing project briefs, client updates and internal communications
Liaising with internal teams to ensure alignment on key milestones
Monitoring progress against KPIs and flagging any risks or delays
Assisting with supplier coordination and global logistics planning
Delivering timely, professional communication to clients and stakeholders
Ensuring all written communication meets the organisation's standards
Supporting the Project Manager during client meetings, taking minutes and tracking actions
Using project management tools and software to track tasks, timelines and dependencies
Contributing to continuous improvement initiatives across project workflows
Ensuring full compliance with internal procedures and external regulations
THE PERSON:
Strong organisational and time-management skills
Excellent attention to detail and a methodical approach
Confident communicator with strong written and verbal skills
A proactive learner with a desire to develop within project management
Comfortable managing multiple tasks and deadlines
Proficient in Microsoft Office (Excel, Outlook, Teams, Word)
Experience using project management tools such as Monday.com or Asana is beneficial
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
PROJECT ADMINISTRATOT / PROJECT COORDINATOR CREWE – MONDAY TO FRIDAY UP TO £35,000 + PROGRESSION + GREAT CULTUREGet Recruited are recruiting on behalf of an innovative and rapidly growing organisation who deliver high-security, high-profile global projects across critical infrastructure, government, and commercial sectors.They are looking for a Project Administrator / Project Coordinator to join their Projects & Delivery team. This is an exceptional opportunity for someone early in their career who is passionate about customer service, exceptionally organised, and keen to build a long-term career in project management.You’ll support the full lifecycle of complex international projects, ensuring seamless delivery, outstanding client communication, and precise coordination throughout. This is perfect for someone with a meticulous approach, a proactive attitude, and a desire to grow within a values-led, fast-paced environment.This is a great opportunity for someone from a Customer Service, Project Manager, Project Coordinator, Project Assistant, Customer Service Manager, Operations Coordinator, PMO Assistant or similar role who is eager to take the next step.THE ROLE:
Supporting the planning, scheduling and coordination of international project timelines and deliverables
Maintaining accurate project documentation, trackers, reports and internal systems
Preparing project briefs, client updates and internal communications
Liaising with internal teams to ensure alignment on key milestones
Monitoring progress against KPIs and flagging any risks or delays
Assisting with supplier coordination and global logistics planning
Delivering timely, professional communication to clients and stakeholders
Ensuring all written communication meets the organisation's standards
Supporting the Project Manager during client meetings, taking minutes and tracking actions
Using project management tools and software to track tasks, timelines and dependencies
Contributing to continuous improvement initiatives across project workflows
Ensuring full compliance with internal procedures and external regulations
THE PERSON:
Strong organisational and time-management skills
Excellent attention to detail and a methodical approach
Confident communicator with strong written and verbal skills
A proactive learner with a desire to develop within project management
Comfortable managing multiple tasks and deadlines
Proficient in Microsoft Office (Excel, Outlook, Teams, Word)
Experience using project management tools such as Monday.com or Asana is beneficial
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
The Insurance Administrator/Broker role directly affects the sales performance and profitability of the business unit, as it is wholly responsible for the renewal of existing clients and the placing of new business or upselling with our agencies through Acturis.
It is the responsibility of the apprentice to renew a minimum of 95% of the existing policies and ensure that we have correct agencies to facilitate new business.
You must have a comprehensive knowledge of the appetites of our agencies and track the performance of the agency to ensure that it is fit for purpose.
In addition, you must ensure our quotes meet the demand and needs of our clients and treat them fairly.
It will be your responsibility to meet targets and KPIs through working closely with colleagues and management to ensure that all actions fully support the business' operational requirements in line with company brand, vision, policies, and organisational culture.
Job Responsibilities & Performance Standards:
Implement our New Business & Renewal Process.
Produce a Broker Report through Acturis, which compares and contrasts the client's existing policy with the new quotes we have provided them. It should provide the customer with various scenarios in which the policy can and can’t be used.
Complete fact finds with all required information. Updating in-house, Industry-specific Fact Finds as and when required.
Complete required Broker Assess training to keep up to date with knowledge and fulfil FCA continuous professional development requirements.
Compliance is mandatory at all times and should be adhered to 100% of the time.
Produce daily, weekly, monthly reports that track both renewals & new business sales.
Build strong working relationships with clients and insurers.
Hold close meetings with senior management to establish that you have agreed all the conditions of the sale prior to trying to close a sale.
Ensure you identify all potential gaps in client's insurance and cross-sell all products.
Use all internal systems to conduct business and educate our clients and potential clients.
Desire to hit & exceed targets with a positive can-do attitude.
Be extremely well-organised & know how to prioritise tasks.
Training:
Full training will be given leading to a recognised Business Administrator Apprenticeship Standard Level 3 qualification.
Full on the job training will be delivered.
Off the job training will be supported by our training provider - Davidson Training UK Ltd.
All training will be delivered within the workplace during working hours.
Training Outcome:
Full position will be available after the completion of the apprenticeship.
Employer Description:At Trevellyan our goal is to provide outstanding service to our clients by finding the right insurances for their businesses. We are brokers for both business and personal insurance packages ranging from office insurance, professional Indemnity, Commercial Combined to High Net Worth buildings & contents insurance.Working Hours :9.00am - 6.00pm. Days to be confirmed.
You will work 9.00am - 5.00pm daily and the remaining hour will be used towards the completion of off-the-job training for your Apprenticeship studies.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Motivated,Strong computer skills,Strong command of English,Strong influence,Ability to work independently,Excellent time management,Target driven,Seeking out opportunities,Resilience....Read more...
The tasks involved in the role are varied and essential to the smooth running of an efficient and effective service. Duties may include, but are not limited to:
Arranging and providing administrative support in Project Board meetings including the production of agendas, meeting minutes, risk registers and management of action logs
Uploading and monitoring information on our IT systems, for example ensuring fees are being charged on the Project Database
Supporting with financial and performance measures across the service
Supporting with general administrative duties, including drafting and sending letters, raising orders, assisting with organising recruitment, managing calendars & emails of senior staff, etc.
Training:You will be undertaking the Level 3 Business Administrator Apprenticeship Standard and fully supported by HTP Apprenticeship College.
You will be developing Knowledge, Skills, and Behaviours in the following areas:
IT
Record and Document Production
Decision Making
Interpersonal Skills
Quality Planning
Project Management
Business Processes
As part of the off-the-job training, you will complete a portfolio of evidence, attend online workshops, have time to study independently, undertake research and write assignments.
The apprenticeship is assessed independently at the end of the practical training. The assessments include an online multiple-choice test, a business project and presentation and a professional discussion based on a portfolio of evidence.Training Outcome:
This is a fixed-term apprenticeship contract
Employer Description:The Building Control Service for Portsmouth is now carried out by The Building Control Partnership (BCP). We are responsible for ensuring that all building works within the Portsmouth city boundary are carried out in accordance with the Building Regulations 2010, the Building Act 1984 and other legislation.
Currently, The Partnership serves the City of Portsmouth, and the boroughs of Gosport and Fareham
Building regulations cover matters such as structural stability, fire safety, energy conservation and accessibility to buildings. We also carry out other safety roles, such as safety at sports grounds, and inspection of dangerous structures and demolitions.Working Hours :Monday- Friday, with hours typically between 8:30am and 5.00pm, with some flexibility.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
