Order processing, records and documentation
Maintain our CRM systems with up to date information that will include calling existing customers and also older customer accounts that may have been over looked for new products
Enter customer orders and quotes into company systems accurately using Microsoft Office and our in-house CRM systems
Assisting with limited financial processes which include but not limited to book keeping, adding the purchase ledger, credit controls etc. There maybe scope to learn more about this side of the business for a potential future role within the company
You are to act is first point of contact for enquiries over the phone and email and therefore must be confident, have excellent verbal and written communication skills whilst providing a friendly, customer focused service to all customers/clients
You will also be involved in helping to grow and maintain our social media presence
The postholder will be fully supported during the apprenticeship and will receive regular support, training and help throughout.
Training:
Full Business Administrator Standard - Level 3
On the job training/support in the workplace as necessary
Remote training every month backed up by regular site visits
College attendance/support available monthly if required
Employer to offer dedicated training time to support Off-The-Job training as required/necessary
Training Outcome:
Possibility of future progression options upon successful completion of Level 3 qualification
To be discussed at interview
Employer Description:Imagine Office Supplies is a family run Office and General Stationery Company based in Plympton, Plymouth. We are looking for a motivated individual to join our team to help support our Account Managers and IT function with administration support.Working Hours :Monday - Friday, 9.00am - 5.00pm (30 minutes unpaid lunch break)Skills: Communication skills,IT skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Non judgemental....Read more...
We are looking for an organised, commercially aware and detail-focused Credit & Funding Administrator to join this friendly and supportive team based in Daventry.
This is a varied role supporting the end-to-end funding and administration process, working closely alongside an experienced Senior Credit professional with extensive industry knowledge from major lending organisations including Close Brothers and Paragon Bank. The role would suit someone with previous experience within credit administration, finance administration, asset finance, leasing or commercial support who enjoys a role that combines administration, customer liaison and commercial judgement.
Working Pattern & Environment for the Credit & Funding Administrator
Hybrid working available
Monday and Friday working essential
Full time 37.5 hours preferred
Reduced hours around 32 hours may be considered
Potential 4 day week for the right person
Office-based team environment with flexible home working
Team collaboration day typically Tuesday
Relaxed, adult and trust-based culture
The business offers a genuinely flexible and supportive environment focused on quality of work and teamwork rather than micromanagement.
The Role
Duties are likely to include:
Reviewing customer financial information and accounts
Assessing suitability for funding applications
Matching proposals with the most appropriate lender/funder
Preparing and submitting funding proposals
Liaising with lenders and funding providers
Supporting the sales team with funding updates and approvals
Processing funding administration and documentation
Coordinating communication between customers, funders and internal teams
Managing deal progression through to payout and release of goods
Maintaining accurate records and documentation
Supporting the wider finance and commercial process
This role requires someone who can look beyond simple administration and demonstrate good commercial awareness and attention to detail.
About You
The successful person is likely to have:
Previous experience within:
credit administration, asset finance, leasing support
commercial finance administration, underwriting support
strong attention to detail, with good organisation and prioritisation skills
commercial awareness and common sense
confidence reviewing customer financial information
strong communication skills
a calm, reliable and professional approach
Salary & Benefits
£35,000 - £45,000 depending on experience
25 days holiday plus bank holidays
Christmas shutdown
Birthday day off
Pension
Discretionary sick pay
Hybrid/flexible working
Supportive and collaborative environment
Opportunity to learn from an experienced industry professional
Additional Information
This is a fantastic opportunity for someone seeking a long-term role within a stable and supportive business, offering flexibility, autonomy and the chance to develop further within the credit and funding sector.
Application process
Employ Direct is an advertising service of Cameo Consultancy (Recruitment) Limited. When applying for this role, should you be successful, your details will be forwarded directly to our client, and they will contact you.
....Read more...
Reporting to Sales Manager, the role of Sales Administrator will include:
Preparing sales quotations
Checking stock levels
Processing of sales orders
After-sales support to customers
Uphold our SLA’s & KPI’s to support our value proposition to our customers
Work effectively to shift priorities & timescales
Communication with other departments
Offering excellent customer service
Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 4 Sales Executive qualification which will help start your career and give you an insight into the businesses processes and procedures
Our training is all completed remotely via Teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you
You receive 20% off-the-job training during this apprenticeship, which is included in your weekly working hours
Training Outcome:
Not immediate progression plan, however we can show live examples of colleagues who have grown into specialist area’s with time served.
Employer Description:Founded and based in the UK, Hy-Ram Engineering Co. Ltd. have established themselves as a leading designer and manufacturer of specialist tools and equipment for both plastic and metallic distribution pipelines worldwide!
Principally working across water, gas, wastewater and industrial sectors, we provide a range of products and services essential for the provision of jointing, installing and maintaining utility distribution networks.Working Hours :Monday-Thursday 8am-5pm (1 hour lunch break), Friday – 8am-4pm (30mins lunch break).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Logical,Initiative....Read more...
Last mile delivery (LMD) service where the product is transported from the distribution or transportation hub to the customer
Managing general admin duties and supporting customers via the telephone
Receiving online shop orders, processing and posting them out to clients in the UK
Receiving online purchases from clients and also orders we have bought for clients and we repackage and get ready for shipping out
We need someone with previous experience in preparing orders, packaging and creating labels
Processing and issuing invoices for orders
Knowledge of basic Microsoft Office software is preferably and use of royal mail, parcel force and dhl systems to create labels and shipout
Contacting main car dealerships for parts quotes and sharing quotes with clients
Our main business is intarnational logistics UK to Kenya and Kenya to UK
You will learn about international shipping and the legalities of this side of shipping and logistics
Training:
Level 3 Business Administrator Apprenticeship Standard
English and maths functional skills training if necessary
Dedicated Juniper skills coach for on-the-job training
Training Outcome:Full-time role with the company. Employer Description:Real Time Logistics (RTLGS) is an international freight forwarding and logistics provider offering end-to-end services, including ocean, air, and train freight, along with customs clearance. Based in Manchester, UK, and servicing routes between the UK/Europe and East/Central Africa, the company focuses on reliable, fast, and transparent cargo transportationWorking Hours :To be worked between 8.00am - 5.30pm - To be agreed each week with the employer.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Team working,Creative,Initiative,Patience....Read more...
Managing incoming emails, responding where appropriate, and directing messages to relevant team members.
Organising, updating, and maintaining digital and physical documents to ensure accurate record-keeping.
Updating and supporting the maintenance of our till and procurement systems, including inputting data and checking for errors.
Assisting with general office administration tasks such as filing, scheduling, and updating internal logs.
Training:Work-based training will take place on-site at the Stourport Manor Hotel and once a month at Worcester Campus.Training Outcome:Upon successful completion of the apprenticeship, the apprentice may have the opportunity to progress into a permanent full-time administrative position within the business.
Potential roles include Hotel Office Administrator, Reservations & Administration Assistant, Operations Support Assistant, or Procurement & Systems Coordinator.
As the business continues to grow, there may also be opportunities to develop into roles supporting HR administration, finance support, or operations management.
We aim to retain motivated staff and help them build long-term careers within the hospitality sector.Employer Description:Stourport Manor Hotel is a welcoming and historic hotel set in the Worcestershire countryside, offering quality accommodation, dining, and leisure facilities. We provide a warm and friendly environment for guests, with a strong focus on excellent customer service and creating memorable experiences. We host a wide range of events including weddings, conferences, à la carte dining, buffets, BBQs, and private functions, providing a versatile and dynamic setting for both guests and staff.Working Hours :Weekdays, 9am-5pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working....Read more...
Sales and marketing
Registering applicants, booking appointments for viewings
Liaising and dealing with clients/queries
Sending and responding to emails
Managing files
Answering the phone
Tenant referencing
Filing
Managing inbox
Ensuring all properties are marketed consistently
Preparing tenancy agreements and other paperwork
Leafleting
Data entry
Carrying out basic property research
Assisting sales team members
Diary management
General administrative duties
Provide excellent customer service
Training:
Full training will be given, leading to a recognised Business Administrator Apprenticeship Standard qualification
Full on-the-job training will be delivered
Off-the-job training will be supported by our Training Provider - Davidson Training UK Ltd
You will also complete the Functional Skills in maths and English up to and including Level 2 (if you already do not hold the equivalent)
Training Outcome:
The potential for the right candidate to become a permanent member of the team once their qualification has been completed
Employer Description:We are a truly independent estate agency which is owned and managed by local, experienced and enthusiastic property professionals.
Our staff are knowledgeable and very easy to talk to so whether we are helping you buy, sell or let we are committed to supporting you from beginning to end.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Full Driving licence desired,Good level spoken english,Good telephone manner,Team worker,Enthusiasm and common sense,Personable....Read more...
The Business Administrator Apprentice plays an integral part in the People Development and Culture team. Your primary focus will be ensuring learning is effectively coordinated, accurately recorded and audit-ready, while promoting a culture of continuous development across the Group.
Alongside this, you will have the opportunity to provide support with wider People Services administrative support across the employee lifecycle, including HR systems updates, onboarding activity and first-line query handling.
Key areas of responsibility:
Learning & Development Coordination
Act as the first point of contact for general queries, providing clear guidance and effective signposting
Manage the inbox, training calendar and room bookings
Coordinate corporate and management induction programmes, including bookings, materials and communications
Provide support for training events (virtual and face-to-face), including on-site support where required
Monitor attendance and compliance, escalating risks appropriately
Upload and maintain accurate learning records, including registers, certificates and evidence
Learning Systems and Compliance
Own day-to-day administration of the Learning Management System (LMS), ensuring accuracy of content and records
Provide first-line LMS support and troubleshooting
Track and maintain compliance and regulatory training, ensuring audit-ready records
Conduct spot-checks and chase outstanding evidence to maintain audit resilience
Enrol learners, manage learning requests and communicate progress clearly
Produce reports to support compliance, workforce planning and learning insights
Support system improvements, updates and continuous development of the LMS
General
Act as a first point of contact for employee and manager queries, providing guidance in line with policies and procedures
Manage shared inboxes, responding within agreed service levels
Deliver a professional, responsive and customer-focused service
Maintain confidentiality and discretion in all people-related matters
Maintain accurate employee records across LMS and HR systems, ensuring data integrity
Support data quality checks and continuous improvement of data processes
Employee Lifecycle and Onboarding Support
Support onboarding processes
Support with administration across lifecycle processes
Maintain employee records in line with GDPR and audit requirements.
Provide administrative support for recruitment campaigns
Support early careers activity, careers events and onboarding programmes
Coordination, Projects and Continuous Improvement
Coordinate internal and external training activity and manage associated administration
Support supplier engagement, purchase orders and training logistics
Assist with audits, inspections and compliance activity across both L&D and People Services
Support wider HR projects
Identify opportunities to improve systems, processes and ways of working.
Ensuring company policies are followed, including Health & Safety, Equal Opportunities, and confidentiality guidelines
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which are relevant to your post.Training:As a Business Administrator Apprentice, you will complete the following qualifications as part of your apprenticeship:
Level 3 Business Administrator Standard Apprenticeship
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods, including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio
Training Outcome:Great prospects for progression to a full-time position for the right candidate.Employer Description:We are one of the leading providers of housing, care and support services in the West Midlands. With over 33,000 homes across Shropshire, Staffordshire and Telford & Wrekin, we believe everyone deserves a safe, comfortable and affordable place to live.Whether it’s helping you find a new home, providing care to help you stay independent, or looking after your neighbourhood, we create places people are proud to call home. We’re a forward-thinking organisation and everyone here shares a real passion for helping the people and communities we serve. We have extra support services for customers who need it, including money advice and help for people seeking employment. We’re also doing our bit to tackle the housing crisis by committing to build at least 1,000 new affordable homes each year. This includes social and affordable homes, low-cost home ownership and other schemes to help people get on the housing ladder such as rent-to-buy. Over the next few years, we’re aiming to become a 40,000-home association, supporting over 80,000 customers. It’s not just about numbers – it’s about the impact we have every single day.Working Hours :Monday to Friday - hours to be discussed at interview
Hybrid role across 2 locations;
Telford - Old Park Colliers Way Telford TF3 4AW
Stafford: - Parker Court Stafford ST18 0WPSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative....Read more...
The successful candidate will support the day-to-day running of the business, assisting with administration, customer service, and general office duties while working towards a Level 3 Apprenticeship in Business Administration with Access Training.
Duties to include:
Use of Excel spreadsheets and accounting software, including SAGE.
Answering the telephone and directing enquiries professionally
Dealing with accounts queries
Supporting credit control duties and chasing outstanding payments, inputting data
Printing and processing invoices
Checking off supplier statements
Scanning & filing documents
Other general administrative tasks as required
Applicants should have good IT skills and be willing to learn. Full training will be given.
Probationary period applies.Training:Business Administrator Level 3 Apprenticeship Standard, including monthly day release at Access Training on Team Valley.Training Outcome:There is an excellent opportunity to develop your skills for the right candidate who is enthusiastic and willing to learn.Employer Description:Established in 2009, MRM Solutions is a specialist electrical and integrated systems contractor delivering design, installation, and maintenance services across the North East and throughout the UK. The company works with residential, commercial, industrial, and public-sector clients, providing safe, reliable, and high-quality electrical solutions tailored to each project.Working Hours :37.5 hours per week 9am – 5pm Monday – Friday, 30 min lunch.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Initiative,Time Keeping....Read more...
Under supervision, respond to and resolve, where appropriate, telephone and email enquiries in a timely, professional, and customer-focused manner, escalating more complex issues as necessary
Assist with the planning, coordination, and delivery of projects, including supporting timelines, documentation, and tracking progress against key milestones
Act as a point of contact for technicians working in the field, responding to enquiries, providing guidance where appropriate, and ensuring accurate communication between field staff and office-based teams
Maintain and distribute communications to schools, ensuring information is accurate, clear, and issued in a timely manner, and updating stakeholders on relevant service changes, schedules, or project updates
Support the maintenance and updating of records, databases, and systems to ensure information is accurate, current, and compliant with organisational standards
Assist in preparing reports, summaries, and basic data analysis to support management decision-making and service delivery monitoring
Contribute to the continuous improvement of administrative processes and procedures within the team
Training:If successful in being offered this position you will be enrolled onto the Business Administrator level 3 apprenticeship programme.
Your training will be provided by EMA Training through online sessions and you will cover the below modules:
Business Fundamentals
Communications and Stakeholder Engagement
Operations and Document Management
IT Systems and Digital Competency
Planning, Prioritisation and Project Support
Decision Making and Process Improvement
Professionalism and Personal Development
Upon completing the required content, you will enter your end point assessment, where you will be assessed through a knowledge test, project presentation and professional discussion.Training Outcome:
Opportunity to progress into a full time position within the company, upon successful completion of the apprenticeship programme
Employer Description:At AIT, our aspiration is to become a world-class IT service company, characterized by strategic growth, exceptional service, and the incorporation of cutting-edge technology to drive innovation in education. We are actively seeking talented individuals to join our dynamic team, where we foster a rewarding work environment, provide opportunities for career progression, and offer additional benefits to the right candidates. Rooted in innovation, technical expertise, industry best practices, and customer satisfaction, AIT is a thriving business with a proud reputation.
We prioritise the continuous development of our employees in all facets of our operations, offering a fertile environment for growth. While previous experience in educational environments is often desirable, it is not essential, as we provide ongoing training and opportunities for advancement. If you think you have something amazing to offer, but it’s not listed below, don’t worry! We are always looking for great people to join our team, so please get in touch as we’d love to hear from you.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Punctual and Reliable,Confidentiality and GDRP....Read more...
Housebuyers4u is looking for a highly organised Property Administrator & Customer Service Coordinator to support customers, solicitors, suppliers and internal teams through the property process.
This is a varied role combining property administration, customer service, solicitor liaison, AML support, document chasing, photography and floorplan coordination, keybox arrangements, insurance administration and completion preparation.
You will be an important link between the customer, the sales team, managers, solicitors and third-party suppliers. Your role will be to keep communication clear, make sure important tasks are completed on time, flag issues early and help property cases move forward smoothly.
This role would suit someone who is organised, calm, accurate, customer-focused and comfortable managing multiple tasks at once.
About the Role
As Property Administrator & Customer Service Coordinator, you will support customers from the point they agree to proceed, helping them understand next steps, complete paperwork and stay informed throughout the process.
You will arrange key parts of the customer and property journey, including solicitor introductions, AML checks, photography and floorplans, keybox fitting, document chasing, courier arrangements, meter readings and completion preparation.
You will also help protect the wider team's time by handling routine queries, chasing outstanding items and escalating only the issues that require manager input.
This is a role where attention to detail, follow-up discipline and customer care are essential.
Key Responsibilities
Customer Onboarding and Communication
Contact customers once they have agreed to proceed and explain the next steps clearly.
Make customer service calls to keep sellers informed and reassured.
Carry out a day-three touchpoint to check whether the customer has received paperwork and understands what is required.
Help customers complete forms where they have questions or need guidance.
Check whether customers need help with practical moving-related queries, such as removals signposting.
Keep customers updated throughout the process.
Act as a professional first point of contact for routine customer queries.
Escalate sensitive, urgent or deal-impacting matters to the appropriate manager.
Solicitor Introductions and Conveyancing Support
Introduce customers to the relevant solicitor once a case is ready to progress.
Ensure solicitor details, customer details and property information are accurately recorded.
Chase customers and solicitors for required paperwork.
Support conveyancing-related administration to help keep cases moving.
Coordinate final document signing where required, including TR1 forms, contracts, instruction agreements and witness requirements.
Arrange couriers or approved local contacts for signature and witness requirements where needed.
Keep clear records of solicitor communication, outstanding actions and next steps.
Property Documentation and Compliance Checks
Download OC1 / title documents where required.
Request, save and record key property documents.
For tenanted properties, chase important documents such as:
AST / tenancy agreement.
Gas Safety Certificate.
EICR.
Deposit protection information.
Any other relevant tenancy documents.
Flag risks to a manager, including missing deposit protection, unclear tenancy status, expired certificates or unusual property issues.
Identify missing information early so that avoidable delays are reduced.
AML and Identity Checks
Support customer onboarding through agreed AML and identity verification processes.
Carry out AML checks where required.
Use the correct level of check depending on the stage and value of the case.
Record AML results accurately.
Escalate failed, unclear or higher-risk AML results to the relevant manager.
Handle customer information confidentially and professionally.
Photography, Floorplans and Brochure Support
Book photography and floorplan appointments with customers and suppliers.
Confirm appointment details and update internal systems.
Chase suppliers for completed photos, floorplans and related information.
Support the creation of property brochures and property packs using agreed templates.
Ensure property information is accurate, clear and consistent before it is passed to the relevant team.
Help gather information required for marketing, sale progression or onward sale.
Keybox, Access and Completion Preparation
Arrange keybox fitting where required.
Confirm access arrangements with customers, agents, suppliers or internal contacts.
Coordinate key collection, access instructions and property handover steps.
Request meter readings and supporting photographs from customers or representatives.
Record meter readings clearly and pass them to the correct team.
Support completion-day administration and make sure key information is available when needed.
Internal Coordination and Case Management
Act as a filter between customers, sales consultants, managers and the wider deal process.
Triage routine customer queries and escalate only the matters that require decisionmaking.
Keep CRM records, trackers and case notes accurate and up to date.
Monitor outstanding tasks and chase proactively.
Support sales consultants and managers with administrative tasks that help cases progress.
Ensure handovers between sales, admin, legal, operations and post-completion teams are clear and complete.
Supplier and Third-Party Coordination
Liaise with photographers, floorplan providers, couriers, solicitors, estate agents, keybox providers and local contacts.
Arrange couriers for final documents where required.
Coordinate with approved contacts in different regions where documents need to be signed or witnessed.
Maintain professional communication with third parties.
Follow up until tasks are completed and properly recorded.
What Success Looks Like
You will be successful in this role if:
Customers feel informed, reassured and properly supported.
Paperwork is received, chased and completed on time.
Solicitor introductions are handled quickly and accurately.
Photography, floorplans, keyboxes and couriers are arranged without unnecessary delays.
AML checks are completed and recorded correctly.
Tenanted property documents are chased and risk flags are escalated early.
CRM notes, trackers and case records are accurate and up to date.
Managers are protected from routine admin and only pulled into issues that require their input.
Cases move forward smoothly because details are control
....Read more...
The Insurance Administrator/Broker role directly affects the sales performance and profitability of the business unit, as it is wholly responsible for the renewal of existing clients and the placing of new business or upselling with our agencies through Acturis.
It is the responsibility of the apprentice to renew a minimum of 95% of the existing policies and ensure that we have correct agencies to facilitate new business.
You must have a comprehensive knowledge of the appetites of our agencies and track the performance of the agency to ensure that it is fit for purpose.
In addition, you must ensure our quotes meet the demand and needs of our clients and treat them fairly.
It will be your responsibility to meet targets and KPIs through working closely with colleagues and management to ensure that all actions fully support the business' operational requirements in line with company brand, vision, policies, and organisational culture.
Job Responsibilities & Performance Standards:
Implement our New Business & Renewal Process
Produce a Broker Report through Acturis, which compares and contrasts the client's existing policy with the new quotes we have provided them. It should provide the customer with various scenarios in which the policy can and can’t be used
Complete fact finds with all required information. Updating in-house, Industry-specific Fact Finds as and when required
Complete required Broker Assess training to keep up to date with knowledge and fulfil FCA continuous professional development requirements
Compliance is mandatory at all times and should be adhered to 100% of the time
Produce daily, weekly, monthly reports that track both renewals & new business sales
Build strong working relationships with clients and insurers
Hold close meetings with senior management to establish that you have agreed all the conditions of the sale prior to trying to close a sale
Ensure you identify all potential gaps in client's insurance and cross-sell all products
Use all internal systems to conduct business and educate our clients and potential clients
Desire to hit & exceed targets with a positive can-do attitude
Be extremely well-organised & know how to prioritise tasks
Training:
Full training will be given leading to a recognised Business Administrator Apprenticeship Standard Level 3 qualification
Full on the job training will be delivered
Off the job training will be supported by our training provider- Davidson Training UK Ltd
All training will be delivered within the workplace during working hours
Training Outcome:
Full position will be available after the completion of the apprenticeship
Employer Description:At Trevellyan our goal is to provide outstanding service to our clients by finding the right insurances for their businesses. We are brokers for both business and personal insurance packages ranging from office insurance, professional Indemnity, Commercial Combined to High Net Worth buildings & contents insurance.Working Hours :9.00am- 6.00pm. Days to be confirmed.
You will work 9.00am- 5.00pm daily and the remaining hour will be used towards the completion of off-the-job training for your Apprenticeship studies.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Motivated,Strong computer skills,Strong command of English,Strong influence,Ability to work independently,Excellent time management,Target driven,Seeking out opportunities,Resilience....Read more...
Purpose of the Role
The Business Administrator Apprentice will provide effective administrative and operational support to members of the Nottinghamshire TORCH SCITT team. Working closely with the SCITT Operations Manager and the wider team, the role is designed to develop the apprentice’s knowledge, skills and behaviours in line with the Level 3 Business Administrator Apprenticeship Standard, while contributing to the efficient running of recruitment, onboarding, training and compliance activities across the SCITT.
Key Responsibilities:
Recruitment and Onboarding
Support trainee recruitment administration, including interview scheduling, candidate communication and references
Assist with interview and assessment activities
Support trainee onboarding, ensuring documentation is accurate, complete and compliant
Undertake safeguarding and regulatory checks in line with Trust and statutory requirements
Monitoring Trainee Progress
Support administration and monitoring of trainee progress throughout the SCITT programme
Maintain accurate attendance, progress review and compliance records
Assist with tracking trainee engagement, milestones and outcomes using internal systems and DfE portals
Support meetings and correspondence linked to trainee progress, attendance and welfare
Escalate concerns appropriately under the direction of the SCITT Leadership Team
Business Administration and Compliance
Assist with maintaining the Single Central Record, personnel files and archiving systems
Support administration related to health and safety statutory obligations
Assist with HR management systems and associated processes
Support the accurate use and management of Department for Education portals
Communication and Customer Service
Provide reception and front-line support, responding professionally to telephone and email enquiries
Communicate effectively with trainees, partner schools and external agencies
Meet and greet visitors attending training events and meetings
Marketing and Social Media
Support marketing and promotional activity for Nottinghamshire TORCH SCITT
Assist with maintaining and updating the ‘Get Into Teaching’ website and other digital platforms
Support the creation, scheduling and monitoring of social media content
Assist with marketing activity for recruitment, events and open days
Maintain records of marketing activity and engagement
Training, Events and Meetings
Support the planning, preparation and delivery of SCITT training events
Take accurate minutes of meetings, including leadership, governance and trainee attendance meetings
Apprenticeship Development
Engage fully with off-the-job training and complete all required assessments
Apply apprenticeship learning to day-to-day work
Demonstrate professional behaviours including organisation, confidentiality, adaptability and teamwork
General Responsibilities
Uphold safeguarding, health and safety, equality and diversity policies
Promote the values and professional reputation of Nottinghamshire TORCH SCITT and Nova Education Trust
Work flexibly as part of the SCITT administration team
Use Trust IT systems securely and effectively
Participate in performance management, supervision and professional development
Training:
Business Administrator Level 3
Functional Skills in English and maths if required
21 months inclusive of 3 month EPA period
Monthly College attendance – one day per month Nottingham City Hub Campus
Please note that as this is an apprenticeship standard you will be required to sit an end point assessment.
Please click on the link below for more information regarding End Point Assessment:
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0
Term time only.Training Outcome:Someone applying for this Business Administrator Apprentice (Level 3) role at Nottinghamshire TORCH SCITT would have strong and flexible future career prospects, particularly within education, business administration, and the wider public or third sector with possible progression to a permanent business/admin role within Nottinghamshire TORCH SCITT or Nova Education Trust following successful completion of the apprenticeship.
Opportunities for development into specialist areas, such as:
Recruitment and onboarding
Safeguarding and compliance
Marketing and communications
Data management and reporting
Opportunity to progress to:
Higher or advanced apprenticeships (e.g. Level 4, 5 or 6 in Business, HR or Leadership)
Professional qualifications in business administration, HR, or education management
Strong foundation for further study or careers in:
Education administration
School or trust operations
Public sector or charity administration
Employer Description:Nottinghamshire TORCH SCITT is a well-established School-Centred Initial Teacher Training (SCITT) provider, delivering high-quality teacher education across Nottinghamshire and the wider region. The organisation is run by Nova Education Trust, a dynamic and growing Multi Academy Trust based in the East Midlands. Our Trust Group is committed to providing high quality education to all our students, regardless of their backgrounds.
TORCH SCITT works in partnership with a wide network of primary and secondary schools to provide outstanding initial teacher training programmes. The SCITT has a strong reputation for developing reflective, resilient and highly effective teachers who are well prepared for the demands of the classroom. Trainees benefit from a carefully structured programme that combines academic rigour with extensive, hands-on school-based experience.
Nova Education Trust places collaboration, professional development and inclusion at the heart of its work. The Trust is committed to supporting staff at all stages of their careers, fostering a positive culture where continuous improvement, wellbeing and high standards are prioritised. Innovation in teaching and learning is encouraged, alongside a strong focus on safeguarding, equality and diversity.
As an employer, Nottinghamshire TORCH SCITT offers the opportunity to be part of a dedicated and supportive team with a shared purpose of shaping the next generation of teachers. Staff are valued for their expertise and contribution, and are supported through high-quality professional learning, clear leadership and a strong sense of teamwork.
Working for Nottinghamshire TORCH SCITT means contributing to an organisation that is passionate about education, committed to excellence, and focused on making a meaningful difference for trainees, schools and communities.
https://www.teachnottinghamshire.co.uk/
https://www.novaeducationtrust.net/
Working Hours :Monday - Friday, 8.00am - 3:30pm (30-minute lunch break).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Creative,Initiative....Read more...
You will act as a first point of contact to provide accurate and timely information and advice to internal and external customers and stakeholders on University processes and procedures relating to immigration compliance for staff, answering queries promptly, providing guidance, documentation and resolving queries from initial contact to resolution. This will include recognising when queries need to be referred elsewhere or escalated
To ensure that right to work checks are carried out and appropriate action taken within UKVI timeframes and guidelines
Regularly communicate relevant information to colleagues and external contacts
Provide administrative support for diary or event planning
Process data (which may be financial, HR, student-related or other), monitoring accuracy, in line with immigration policy, chasing up missing information, and escalating any issues as appropriate
Carry out finance reconciliation process for UKVI sponsorship costs and ensure monthly RBS payment card deadlines are met
Use a variety of complex University systems and processes to research, manipulate, analyse and interpret sets of data, and produce routine reports
Maintain working relationship with key stakeholders, fielding queries, receiving and dealing with any disputes or complaints and resolving promptly
Offer advice and support to others on staff immigration matters
Review processes and tasks and proactively offer suggestions for improvement and sharing best practice as appropriate
As required, provide a professional secretarial service to relevant committees and meetings
Treats everyone with dignity and respect in line with current equality legislation
Training:Business Administrator Level 3.
At the workplace. A mixture of online and in person sessions.Training Outcome:On completion of this apprenticeship, you may be able to progress into one of the following roles:
Immigration Compliance Administrator
Administrator
Employer Description:People are at the heart of what we are and do.
The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and we are equally proud to be recognised as a leading global university. We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success.
We are committed to helping the people who work here to develop through our sector-leading Birmingham Professional programme which provides all professional services staff with development opportunities and the encouragement to reach their full potential. With almost 5,000 professional services jobs in a wide-range of functions in Edgbaston and in our campus in Dubai, there are plenty of opportunities for you to be able to develop your career at the University.
We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work.
Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working. In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries.
The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site. On campus we have a state-of-the-art sports centre with pool, shops, places to eat and drink, our own art gallery, museum and botanical gardens.Working Hours :Monday to Friday, 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working....Read more...
What you’ll be doing:
Calculating benefits for members; i.e. leavers, retirements, transfers, deaths
Maintaining membership records on the administration system
Dealing with general and technical queries from members, the employer and the trustees by telephone, email and letter
Supporting in the processing of team workloads, through responding to enquiries, calculating and settling member benefit entitlements, creating and maintaining scheme records and liaising with third parties
Managing workloads to ensure that agreed service standards or targets are met, escalating any concerns
Answering inbound telephone and email enquiries, ensuring that appropriate verification checks are undertaken
Collating periodical client information/reports
Contributing to scheme event activities or projects
Developing technical competency by attending technical briefings, understanding benefits structures and using formal scheme documentation
What we are looking for:
Educated to A Level or equivalent
Ability to demonstrate strong numeracy skills
Commitment to completing apprenticeship qualification
The successful candidate must, by the start of the employment, have permission to work in the UK
How you will be supported:
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role
What will happen next:
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team
You will then have the opportunity to find out:
More about this vacancy and any others you are suitable for
Any training you need to complete
What the next steps will be
How you could get there:
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take
Training:
Level 3 Pensions Administrator Apprenticeship Standard
Training Outcome:
Possible progression within the company and progression onto the next level apprenticeship
Employer Description:Broadstone is the Top (Third Party) Pensions Administrator for the 4th successive year.
We are an industry leading financial consultancy offering a wide range of services in pensions, investments, and employee benefits. We have been offering rewarding and challenging careers since 1989, and we pride ourselves in the investment we have made to support people in taking their first steps on the career ladder into a professional role.
Our apprenticeship opportunities will give you the technical skills, qualifications and experience to create a successful and rewarding career within the pensions sector.
Broadstone are committed to building an inclusive working environment, valuing diversity, equity and inclusion based on age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation.Working Hours :Monday - Friday, 9.15am - 5.30amSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Analytical skills,Logical,Team working,Able to work independently,Willing to learn,Hardworking,Able to prioritise....Read more...
What you’ll be doing:
Calculating benefits for members; i.e. leavers, retirements, transfers, deaths
Maintaining membership records on the administration system
Dealing with general and technical queries from members, the employer and the trustees by telephone, email and letter
Supporting in the processing of team workloads, through responding to enquiries, calculating and settling member benefit entitlements, creating and maintaining scheme records and liaising with third parties
Managing workloads to ensure that agreed service standards or targets are met, escalating any concerns
Answering inbound telephone and email enquiries, ensuring that appropriate verification checks are undertaken
Collating periodical client information/reports
Contributing to scheme event activities or projects
Developing technical competency by attending technical briefings, understanding benefit structures and using formal scheme documentation
What we are looking for:
Educated to A Level or equivalent
Ability to demonstrate strong numeracy skills
Commitment to completing an apprenticeship qualification
The successful candidate must, by the start of employment, have permission to work in the UK
How you will be supported:
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role
What will happen next:
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team
You will then have the opportunity to find out:
More about this vacancy and any others you are suitable for
Any training you need to complete
What the next steps will be
How you could get there:
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take
Training:
Level 3 Pensions Administrator Apprenticeship Standard
Training Outcome:
Possible progression within the company and progression onto the next level apprenticeship
Employer Description:Broadstone is the Top (Third Party) Pensions Administrator for the 4th successive year.
We are an industry leading financial consultancy offering a wide range of services in pensions, investments, and employee benefits. We have been offering rewarding and challenging careers since 1989, and we pride ourselves in the investment we have made to support people in taking their first steps on the career ladder into a professional role.
Our apprenticeship opportunities will give you the technical skills, qualifications and experience to create a successful and rewarding career within the pensions sector.
Broadstone are committed to building an inclusive working environment, valuing diversity, equity and inclusion based on age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation.Working Hours :Monday - Friday, 9.15am - 5.30am.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Analytical skills,Logical,Team working,Able to work independently,Willing to learn,Hardworking,Able to prioritise....Read more...
This exciting opportunity is for someone hard working and ready to learn. More than a job, it’s a chance to build your future whilst working towards a Business Qualification.
We are an equal opportunity employer, and we encourage applications from all sections of the community.
Working across 2 sites - Unity Housing Association, 113-117 Chapeltown Road LS7 3HY and Unity Business Centre, 26 Roundhay Road LS7 1AB - As a Business Admin Apprentice, you will assist with a variety of administrative tasks, helping to keep our office organised and efficient. You’ll receive training and guidance to develop your skills and build a strong foundation for your career.
Your primary duties and responsibilities will include:
Use of Microsoft office packages, email, word, excel etc
Answer phone calls and handle communications promptly and professionally
Dealing with customers face to face
Diary management
Assist with managing office supplies and inventory
Attend meetings, take notes and distribute
Carry out basic filing and organisation of office documents
Data Entry
Deal with external agencies such as contractors, consultants and suppliers
Liaise with housing tenants
Arrange and attend tenancy health check visits on behalf of the team
Support the employment services team with administration and promotion of the service
Provide support to the outreach programme which may include assisting advisers in the delivery of training sessions and attending community events to support the service
Assist with monitoring team performance outcomes
Research new initiatives
Help to collate team statistics
Ensuring that the policies of the company are observed, and that good practices are encouraged, particularly in the areas of Health & Safety, Equal Opportunities, and confidentiality
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company, to meet the overall business objectives.Training:As a Business Administrator Apprentice, you will complete the following qualifications as part of your Apprenticeship:
Level 3 Business Administrator Standard Apprenticeship
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods, including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio
Training Outcome:
Upon successful completion, you will have a recognised Business Qualification to support your personal development
Employer Description:Unity Housing Association is an organisation committed to building strong sustainable neighbourhoods through the provision of high quality housing and social and employment opportunities.We are a modern, successful and visionary organisation that understands and represents the needs of all tenants of all ethnic backgrounds. Unity was formed in 1987 with the aim of building a strong, BME, community housing association to meet the housing needs of black and minority ethnic communities throughout Leeds. Three decades have since passed and Unity continues to be the lead BME housing association in Leeds delivering a range of housing and regeneration services as well as playing an important strategic role in the city. The social purpose of Unity Housing Association’s Employment Services is centred on improving life chances for individuals—especially those facing disadvantage—by helping them access sustainable employment, skills, and financial independence.Working Hours :Monday - Friday - office hours, to be discussed at interview.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Good attendance record,Self Motivated,Good knowledge of Microsoft,Adaptable,Clean and tidy appearance....Read more...
PETA is proud to partner with EE Glass to recruit a Business Administration Apprentice. In this role, you will be responsible for processing quotes and orders, as well as handling customer queries and complaints.
If you’re organised, driven, and ready to grow, this is your chance to gain real experience, real skills, and real opportunities.
The Business Administration Apprentice will be responsible for the following duties:
Responding to customer communications by email or phone
Inputting orders onto bespoke CRM software
In-depth knowledge of the company’s products and services
Interacting with customers on the phone and in person
Proactively gather customer feedback using different methods
Assisting with minor technical support
Assisting senior members and management
Participating in office meetings
Giving feedback on office efficiency and suggesting possible improvements
Building relationships with clients
Use of Microsoft Office
Keeping computer databases up to date
Keeping well-organised files and records of business activity
General office tasks
Training:
Level 3 Business Administrator Apprenticeship Standard. You will complete a 15-month apprenticeship which includes 12 days at the PETA training centre in Cosham
You will be supported every 6-8 weeks with visits from your PETA Learning & Development Coach
Training Outcome:
Completing the apprenticeship creates a wide range of opportunities for further growth and professional development, paving the way for a stable and fulfilling career
Employer Description:EE Glass is a family‑owned insulated glass manufacturer with over 20 years of industry experience. The company specialises in producing high‑performance double and triple‑glazed units, supported by advanced manufacturing technology and an in‑house toughening plant. EE Glass has continued to grow steadily, driven by a commitment to quality, reliability, and exceptional customer service. This long‑term success reflects the dedication of the team and their focus on delivering energy‑efficient glazing solutions to customers across the South Coast.Working Hours :Monday - Friday, 08:30 - 16:30 (half hour lunch.Skills: Organisation skills,Customer care skills,Problem solving skills,Accurate data entry,Communicating professionally,Collaborative working,Decision making,Interpersonal skills,Professionalism,Time management,IT literate....Read more...
To provide comprehensive administrative support to ensure the efficient operation of the office and delivery of care services. The Administrator plays a key role in supporting the Registered Manager, coordinating staff and client records, and ensuring compliance with internal policies and regulatory standards.
Key Responsibilities:
Administrative Support, answer and direct incoming calls and email inquiries in a professional and timely manner
Greet visitors and assist them with their queries or direct them appropriately
Maintain accurate and up-to-date electronic and paper-based filing systems
Order and monitor office supplies and stationery, ensuring stock levels are maintained
Support daily office tasks including scanning, photocopying, and data entry
Staff Coordination:
Assist with the onboarding process of new staff: collect documents, schedule interviews, and monitor DBS applications and references
Maintain accurate records of staff training, supervision, and annual leave
Support the coordination of staff rotas and scheduling where necessary
Client Record Management, update and maintain confidential client records in line with GDPR and CQC standards
Assist in preparing reports, care documentation, and risk assessments as directed
Ensure timely communication with clients and their families where administrative tasks are involved
Compliance & Quality Assurance:
Assist with compiling documents for audits and CQC inspections
Maintain records of incidents, complaints, and compliments
Support implementation of office systems and compliance policies
Any other general admin duties and ad-hoc duties as defined by management
Training Outcome:
The opportunities in the world of business are endless. Many apprentices start in business administration, customer service or accountancy, which are great stepping stones into lots of exciting careers. You can go on to specialise in a particular field and into management
You will find people who started in administration working in all professional areas and at all levels. If you are good at IT and enjoy working with others, then a Business Apprenticeship could give your career a great start
Employer Description:Exemplary Care Services is a compassionate and professional homecare agency dedicated to delivering high-quality, person-centered support to individuals in their own homes. We are committed to enhancing the quality of life of our service users by promoting independence, dignity, and respect.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative....Read more...
Key responsibilities:
Managing diaries, appointments and deadlines
Opening, maintaining and closing client files
Franking letters
Filing and archiving of documents
Audio typing letters and forms on a case management system
Preparing contract packs and supporting documents
Requesting and chasing property searches
Drafting standard letters and forms
Person specification:
Excellent communication and interpersonal skills
A positive attitude and willingness to learn
Good organisational skills and attention to detail
Basic IT skills (e.g. Microsoft Office)
Reliable, punctual, and professional manner
Alongside the role, you will complete the Business Administrator Level 3 Apprenticeship standard through Starting Off.Training:
Level 3 Business Administration
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week
Training Outcome:Possible full-time permanent position upon completion of the apprenticeship.Employer Description:A well-established Law Firm. The company provide legal services in litigation, conveyancing, employment law, family law and wills and probate. They are one of Northamptonshire’s oldest Law Firms who have been established for over 200 years and commit to providing a high standard of service.
They are looking for a friendly individual to join their Residential Conveyancing team as an Apprentice Legal Secretary at their well-established practice to provide administrative and secretarial support to conveyancers handling residential property transactions.Working Hours :9am to 5pm Monday to Friday – 1 hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Your duties will include:
Dictation when required
Answering phones and dealing with general enquiries - to include calls to clients with basic information, setting up appointments etc
Handling new enquiries and taking initial details (doing conflicts/booking in/making enquiries with the local authority as to what the matter is)
Entering key dates onto the system - into diaries and onto DPS – eventually moving to chasing these to see if evidence/documents received
Allocating counsel fees on CCMS, dealing with the fee notes and emails relating to this
Dealing with payments on account on CCMS, uploading these requests and then after dealing with the payment
Dealing with post – incoming and outgoing post for the department
Downloading documents from the court portal and putting these onto DPS
Downloading notifications from CCMS and putting on DPS
Opening files, carrying out opening procedures
Closing files
Training:
Business Administrator Level 3 Standard
Workplace delivery
Training Outcome:
Potential position upon completion of the apprenticeship
Employer Description:Tayntons understands the importance of our client relationships and its heritage. We are proud to be one of the oldest law firms in Gloucester offering a full range of services for businesses and individuals. After more than 165 years, our lawyers continue to deliver practical, efficient solutions to clients in Gloucestershire and nationwide. We are dedicated to providing the highest level of service to our clients and fully engaging in our community.Working Hours :Monday - Friday, 9.00am - 5.00pm with 1 hour unpaid for lunch.Skills: Communication skills,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Support users of our Adults and Children’s social care case management systems, including assisting users in resolving system issues, configuring new options within the system such as addresses and new user accounts and developing guidance notes for new processes and system functionality
Providing support for our Financial Assessments and Financial Operations teams, including processing invoices, adding care packages onto the case management system, analysis of finance information, assisting in the processing of charges and updating financial control spreadsheets
Provide administrative support for our service’s Digital Transformation and Programme Management teams
Training:Business Administrator Level 3.Training Outcome:A permanent role within the company (subject to funding).
Employer Description:Coventry is a city that is changing fast and we’re looking for skilled people to join our team and help take us into a bright new future. We are a city that is going places with an inspiring, world-famous history and exciting times ahead. A great place to live and work and it’s getting even better - and having the right infrastructure is vital. We particularly welcome applicants from minority ethnic backgrounds, applicants who have a disability and applicants who are from the LGBTQ+ community to apply for our senior leadership roles. That’s why we are looking for people who are passionate, dedicated people who, like us, are determined to make real, positive change to Coventry.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
As a Business Administration Apprentice working at Rolls-Royce through Derby College, you will support daily business operations while developing key professional and organisational skills. You’ll gain hands-on experience in a fast-paced engineering environment, working alongside industry professionals.
Supporting day-to-day administrative tasks such as managing emails, updating records, and preparing documents.
Assisting with meetings, including scheduling, taking notes, and following up on actions.
Using digital systems (e.g. spreadsheets and databases) to monitor information and produce reports.
Communicating with colleagues and stakeholders to support team projects and business activities.
Contributing to continuous improvement tasks, helping to streamline processes and improve efficiency.
This role offers a great opportunity to build practical business skills while working within a globally recognised organisation.
The programme typically lasts 12–18 months and prepares learners for progression into more senior roles. Training Outcome:
Move into a permanent Business Administrator or Coordinator role.
Take on more responsibility within a team (e.g. leading tasks, supporting projects).
Progress onto a Level 4 or Level 5 apprenticeship.
Employer Description:DCG is dedicated to delivering an excellent education as a catalyst for success in work, life, and society. By doing so, the Group helps create a strong talent pipeline for employers while advancing social justice across Derby city, Derbyshire, the wider Midlands region and beyond. Its strategic priorities and objectives are firmly rooted in this purpose.Working Hours :Monday to Thursday 8am to 4pm, Friday 8am to 3.30pm. 30 minutes lunch break.Skills: Team working,Initiative,Effective communicator,Organised and efficient,Literacy and numeracy skills,Accurate with detail,Practical IT skills,Self-motivated,Positive outlook,Professional presentation,Strong customer service skills,Eager and enthusiastic,Flexible and adaptable,Maintains confidentiality,Microsoft 365 knowledge....Read more...
Providing administration support
Managing the office supplies, upkeep, cleanliness
Receiving visitors and setting up for training and meetings
Being the first point of contact for any email and phone enquiries
Other administration duties as required e.g., registering learners onto courses, proof reading of reports & formatting pricing proposals
Contributing to our processes and documentation
Working on online portals to manage client training
Minimum of 6 hours per week spent on apprenticeship work and training
Training:You'll attend monthly 1-2-1 meetings (online via teams every month - NO classroom OR college!) with your tutor and learn about modules including the organisation, stakeholders, relevant regulation, business fundamentals, processes & external factors. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer.Training Outcome:As with any apprenticeship opportunity - if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business.Employer Description:Chameleon Consultancy are looking for an Apprentice Administrator to join their friendly team, based in Tamworth. As H&S, Fire, Environmental and Compliance Consultants and Trainers, they pride themselves on high standards, excellent service and communication. They operate nationwide from their central base. As part of a small team, you will be valued and never just a number. The opportunity to contribute ideas and be heard are at the forefront of how they operate.Working Hours :Monday to Friday 8.30am to 4pm.Skills: Analytical skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Logical,Organisation skills,Presentation skills,Problem solving skills,Team working....Read more...
Greeting applicants and providing a welcoming first impression
Booking, confirming, and conducting property viewings
Providing feedback to vendors/landlords in a timely and professional manner
Advising applicants and vendors/landlords on local market trends and property values
Meeting and exceeding weekly personal and company targets
Delivering excellent customer service to all clients
Building and maintaining strong rapport with clients to foster long-term relationships
Managing diaries and scheduling appointments effectively
Arranging property valuations and coordinating with relevant parties
Updating property particulars and ensuring all listings are accurate and up to date
Demonstrating good time management skills to prioritise tasks and meet deadlines
Maintaining a confident and professional telephone manner.
Working efficiently in a fast-paced and busy environment
Training:
You will be studying a Level 3 Business Administrator Apprenticeship Standard over an 18-month period
This is a fully work-based programme you will get allocated time to complete your apprenticeship work and also receive regular meetings with your training provider
Training Outcome:If you excel during the apprenticeship, there is the opportunity to grow into a full‑time role and continue your development through further training.Employer Description:We are a reputable estate agency dedicated to providing exceptional property services to clients across the local area. We specialise in sales, lettings, and property management, striving to offer a seamless and personalised experience to both property owners and tenants.
As a growing business, we are excited to be opening our second office soon at 232 Park View, Whitley Bay, creating excellent opportunities for career development and progression within the company. We provide comprehensive training within a collaborative and supportive team environment.Working Hours :Monday - Friday 9.30am - 5.30pm and Saturdays 10am - 2pm on a rota basis. For each Saturday worked you will receive time off in lieu.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working....Read more...
Your role will be to ensure the smooth operation of payroll and ensure that all contractors are compliant in line with the company's, clients', and legal requirements. You will ensure all systems and data is up-to-date and that you provide friendly and accessible customer service to the highest standards and that promotes company values.
Duties will include:
Contractor Timesheets & Payroll:
Submit and verify timesheets meet deadlines and accuracy standards
Chase missing or unapproved timesheets
Resolve timesheet and payroll queries
Clear payroll with Line Manager, flagging any issues
Compliance & Documentation:
Verify right to work and collect references per client requirements
Process DBS checks and ensure all compliance documents are complete and signed
Maintain accurate contractor files, regularly chasing missing information
Keep CRM and databases up to date in line with GDPR
Communication & Admin Support:
Handle general phone, email, and payroll enquiries
Log and escalate correspondence, compliments, and complaints appropriately
Provide ad-hoc support to meet team targets
Keep Line Manager informed of compliance progress
Training:Teaching and learning the skills, knowledge and behaviours within Business Administration Level 3.Training Outcome:Upon successful completion of the apprenticeship, there may be an opportunity to progress into a permanent role such as a Compliance Officer or Payroll Administrator. The role offers long-term development in administration, compliance, and data management, with the potential to gain further qualifications and take on increased responsibilities.Employer Description:Tempting Recruitment first opened our doors in 2018 and since then we have gone about rapidly growing our business and market space. We have offices based in Croydon, London and Dartford, Kent, but our reach stretches throughout the whole of the United Kingdom. We are a vastly experienced and friendly team who strive to be successful at what we do.Working Hours :Monday - Thursday - 9am - 6:30pm, Friday - 10am - 5pm.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Flexible,Initiative,IT skills,Logical,Non judgemental,Organisation skills,Patience,Problem solving skills,Sales Skills,Team working....Read more...
