Assist with completing and updating audits on Reslink
Update and maintain staff rosters on SmartTask
Help employees access, complete, and track online courses on the Atlas platform
Provide general administrative support to the operations team
Maintain accurate records and ensure information is up to date
Support managers with data entry, filing, and document organisation
Help monitor completion of required training and follow up where needed
Ensure all information is handled confidentially and accurately
Training:
Business Administrator Level 3 apprenticeship
20% off the job training
English and maths functional skills of required
End point assessment
Training Outcome:Full time role within the business for a sucessfull apprentice candidate.Employer Description:Founded in 2003, Teamwork was established with a mission to deliver service excellence within the Facilities Management industry. Over the years, we have become a reliable and trusted partner to organizations, providing both hard and soft services in high-footfall environments across the UK.
Today, we proudly serve a diverse range of sectors, including Transport, Hospitality, Retail, Health & Education, Leisure, Commercial, and Industrial. Our innovative, sustainable, and strategic FM solutions, combined with our ‘Can-Do, Will-Do’ attitude, drive us to exceed expectations consistently.
At Teamwork, we believe in a collaborative approach to service delivery. By fully understanding our clients’ unique cultures and needs, we tailor our services to ensure optimal outcomes and client satisfaction. Our commitment to excellence and partnership has made us a trusted partner in the facilities management industry.
People are at the heart of Teamwork. We prioritise the development and well-being of our employees, offering continuous learning opportunities and fostering a supportive and inclusive work environment. This focus on people development ensures that our team is equipped with the skills and motivation to deliver exceptional service and drive our company’s success.Working Hours :40 hours per week, 8.00am - 6.00pm (Some evening work may be required on event days, to be agreed in advance).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Candidate should be a self-motivated individual, able to co-ordinate a number of tasks with the aim of achieving the best results.
The role involves managing internal Sales activity, Order entry and providing customers with delivery updates. The role involves managing internal Sales activity, Order entry and providing customers with delivery updates. The role involves managing internal Sales activity, Order entry and providing customers with delivery updates.
Managing customer order books, drawing up quotations to be sent to the customer and communicating with external and internal customers.
Manage key accounts.
Complete contract reviews for sales orders.
Process and load sales order onto the system.
Manage communication with customers to keep them appraised of delivery status/issues, etc.
Communicating with Production, Engineering and Quality depts to give customer feedback on any issues.
Manage order books via the customer portals or spreadsheet and ensure they are up-to-date.
Work with Engineering to process and respond to sales enquiries.
Build and maintain good relationships with customers.
Training:Level 3 Business Administrator Apprenticeship (Standard).
Skills, knowledge and behaviours.
Day release to attend New City College at either Hackney campus (N1 6HQ) or Ardleigh Green, Hornchuch campus (RM11 2LL).Training Outcome:Possibility of a full-time position upon successful completion of the apprenticeship and depending upon the needs of the company at that time.Employer Description:With over 40 years experience, Xcel Aerospace is a leader in delivering manufacturing excellence within the global aerospace market. Our strong reputation as a world class supplier of manufactured aerospace components supports thousands of flight hours every year.
We support customers to reduce supply chain risk by providing high quality components and assembly parts, on time, in full and at competitive prices. We support our customer to perform and grow and together we deliver excellence.Working Hours :Monday - Thursday 8.00am - 5.00pm (with 30 minute lunch break)
Friday 8.00am - 1.00pmSkills: Excellent organization skills,Able to multitask,Excellent communication skills,Good team working skills,Excellent IT skills,Able to use Microsoft Office,Excellent customer service,Good attention to detail,Flexible approach....Read more...
Collection of resident data to enable invoicing to be carried out by Head office in line with our standard operating procedures
Notifying the relevant teams of new residents, deceased residents or any other details relevant to the residents stay within the Home
Updating reporting tools used to monitor resident funding status daily in line with placement agreements or other changes to funding mid-placement
Acquire and distribute physical transaction of Resident Personal Allowance and safe custody of money and other valuables, adhering to verification procedures to safeguard against claims of misappropriation
Maintaining Petty Cash and other funds as required
Managing and collating information needed monthly to process payroll by third party provider; including creating rota, approving timesheets, annual leave, recording sickness, starters and leavers
Assisting purchasing of goods and services as required; place purchase orders with approved suppliers, complying with procedures, to maintain appropriate stock levels and controls and ensure expenditure is contained within agreed budget limit
Submitting approved supplier invoices to Head Office for payment processing
Providing admin support to Home Manager and other staff as appropriate; including diary management, word processing, photocopying, scanning, filing and maintaining persona records
Acting as reception providing focal point for visitors and telephone enquiries, always promoting a positive image and customer service approach
Training:
You will attend National Business College one day per fortnight - 1 Greenhead Rd, Huddersfield
Training Outcome:
Permanent Role as Home Administrator
Employer Description:We create a home-from-home environment where the next chapter of life can be enjoyed. Beautifully refurbished buildings; high-quality, fresh food; relaxing spaces; daily activities and a friendly, community feel are all part of our offering at Mulberry Care Homes.Working Hours :Monday- Friday, 9.00am- 4.00pm (Includes 30 min unpaid break)Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Responsible for the delivery and optimasiation of Trading and Marketing plans for products on site for our smaller suppliers, ensuring timelines are met to drive revenue and profit performance.
Set up new products on the website, ensuring timelines are met and contribute to first-class execution of product launches.
Support the Online Business team in providing a best in class onsite customer journey, helping to maximise site sales performance, driving key KPI’s for average transaction value and conversion.
Support the Online Business teams to maximise the new product launches and the successful delivery of sales plan.
Ensure suppliers products are optimised i.e set up for success
Product copy and basic SEO tasks.
Imagery and video preparation.
Brand Page updates.
Navigation and search checks.
General content updates.
Work alongside the Design team to brief them on website creatives to support key trading actions, ensuring correct information is provided and timelines are met.Training:The candidate will complete an apprenticeship within the agreed-upon subject for the vacancy. This may include a BTEC Diploma/Standard and End Point Assessment. It may also include Functional Skills in maths and English.
Employer training will be provided such as, online modules and a in person induction.
The Apprentice at the end of this qualification will achieve a Level 3 Business Administrator Apprenticeship Standard.Training Outcome:Potential permanent role if you complete the apprenticeship, and there is a role available upon completion.Employer Description:At The Perfume Shop, we're always finding ways to bring joy into the lives of our customers, through our fabulous products, unbeatable value and outstanding customer service. But more than that, we also bring a sprinkling of magic to our People, whether it's our exclusive events, connecting with suppliers, competitions, charity partnerships, volunteering, learning modules, store incentives or just at work everyday!Working Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Assist in the day-to-day planning and coordination of vehicle routes and delivery schedules.
Support the allocation of drivers and vehicles to ensure timely and cost-effective deliveries.
Learn to use transport management systems (TMS) and routing software to optimise operations.
Monitor vehicle locations, delivery progress, and driver hours in line with legal and company requirements.
Communicate effectively with drivers, warehouse staff, and customers to resolve scheduling issues or delays.
Undertake on-the-job training and shadow experienced planners to develop planning and analytical skills.
Contribute to continuous improvement initiatives within the transport department.
Training:
This is a fully work-based programme. You will get allocated time to complete your apprenticeship work and also receive regular meetings with your training provider.
You will be studying the L3 Business Administrator apprenticeship standard.
Training Outcome:Progression into a full-time role for the right candidate. Employer Description:With over 40 years’ experience in the industry, Ramage can provide a complete solution for the daily management of your palletised freight. We have gained an invaluable understanding that the core values of our business are our Customers. At Ramage we appreciate that not allbusinesses are the same. Our commitment in gaining a personal understanding of our customer’s requirements and people, is atthe forefront of what we do and ethos. We take great pride in the responsibility & trust placed in us and handle goods with the greatest of respect, care and integrity. Our team in every aspect of our company,continuously endeavour to provide an unrivalled level of Service and Customer Care. You can Rely On Ramage!Working Hours :Monday - Friday, between 9am - 5pm.
• Based in an office environment with regular interaction with drivers and warehouse staff.
• May involve working shifts, weekends, or on-call support depending on operational needs.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working....Read more...
Starting date - 3 months
Answering messages and emails
Greeting customers and basic reception duties
Assisting with booking appointments
Keeping the studio clean and organised
Taking photos of tattoos for social media
Assisting with Instagram, Facebook and TikTok posts
Learning how the booking system works
Shadowing day-to-day business operations
3 months – 6 months
Creating social media posts and captions
Scheduling content
Assisting with marketing ideas and promotions
Updating website/social media pages
Basic design work (Canva or similar)
Customer service and managing enquiries
Learning basic finance tasks (tracking deposits/payments)
6 months – 12 months
Running social media accounts with supervision
Planning marketing campaigns
Creating promotional offers
Helping grow the studio brand
Monitoring social media performance
Building relationships with customers and local businesses
12 months +
Managing marketing independently
Running advertising campaigns
Business development ideas
Helping with events, guest artists and promotions
Potential to move into a full-time marketing/business role
Training:
Work-based mentoring
One day every 2 weeks at Telford College
Assigned an assessor to visit you regularly in the workplace
Training Outcome:This role could lead to a full-time position as a Studio Manager, Marketing Manager, or Business Administrator.Employer Description:Sable Bloom is a professional tattoo studio based in Claverley, specialising in high-quality custom tattoos in a friendly and creative environment. We are a growing studio focused on artistic tattoos, customer experience, and building a strong brand both locally and online. The apprentice will be working in a small creative team and will gain hands-on experience in how a modern creative business operates.Working Hours :Monday - Friday: 9am - 5pm.
May have to work some weekends but will be discussed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Creative....Read more...
Answer telephone calls and deal with queries from distributors and customers.
Manage incoming enquiries and process orders.
Assist with planning and creating purchase orders with UK and foreign suppliers.
Sending literature when required.
Ad hoc duties to assist the wider business support team.
Training:Duration:
15-month practical training period, plus 3-months for End Point Assessment.
Delivery model:
Work-based training with your employer.
10 days Business Professionals training at college.
Approximately 12 on-site assessment visits per year.
Level 2 Functional Skills in maths and English (7 days at college for each, if required).
Off-the-job training will account for at least 6 hours per week of an apprentice’s time at work.
Qualifications included:
Level 3 Business Administrator apprenticeship standard.
End Point Assessment:
Knowledge test.
Portfolio-based interview.
Project/improvement presentation.
Training Outcome:A full-time permanent position will be available at the end of the apprenticeship. We strongly believe in investing in and bringing the best in our people. Completing the business administration apprenticeship in this role may be a gateway to potential progression into another role, dependent on skills/preferences.Employer Description:FNA has been professionally and passionately designing, developing and manufacturing the very best in compressed air for over 70 years, guaranteeing our customers quality, reliability and service.
We work with a wide range of clients from industrial, automotive, food, medical and professional sectors.
Our office is situated in a rural-ish location, so candidates will need own transport due to irregular bus service. Our office is located on the 1st floor and there is a lift in the building. Working Hours :Monday-Thursday 8.30am to 5pm.
Friday – 8.30am to 4.30pm,
with 30 mins lunch.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Team working,Self‑motivated learner....Read more...
Processing invoices.
Handling incoming and outgoing phone calls.
Use of IT systems.
Help with accounting.
Stock updating.
Supporting enquiries from customers.
Training:
You will be required to attend St Austell College fortnightly, with some elements of the course being delivered online.
You will be working towards a Level 3 Business Administrator Apprenticeship Standard qualification.
This apprenticeship consists of a mixture of off-the-job training and on-the-job mentoring and development within the workplace.
Training Outcome:We envisage this becoming a full-time permanent role within the company.Employer Description:Beares are your main agricultural dealership for JCB Agriculture, Kuhn farm machinery, McHale and many more quality leading machinery franchises throughout the South West. As a Family business we take pride in offering top-quality agricultural machinery and equipment to meet the diverse needs of farmers and agricultural businesses.
Our team is dedicated to providing exceptional service and expertise to help you succeed in your agricultural endeavors. At Beares, our commitment is to provide farmers and agricultural businesses with the best solutions and support to enhance productivity and efficiency. We understand the challenges of modern agriculture and strive to offer innovative, reliable, and cost-effective agricultural machinery and equipment. Our team's dedication and knowledge empower us to deliver exceptional products and services tailored to meet the unique requirements of our customers.
We will always be Small enough to care, big enough to deliver.Working Hours :Monday - Friday, 08:00 - 17:00. Possible weekend work when busy.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Updating of client spreadsheets
Emailing candidate documents and other stakeholders
Ordering PPE and stationary Scanning docs daily
Resourcing candidates for new roles
Visiting clients at their premises (Must be able to drive and have access to a car)
Elements of social media including posting job ads daily
Welcoming visitors and assisting with hospitality
Answering incoming telephone calls
Scanning, filing, and archiving paperwork
Following company procedure and workflow arrangements
Recording, updating and archiving information
Training:
Business Administrator Level 3.
English and Maths Functional Skills (If applicable).
Minimum of 6 hours off the job training per week at employer premises.
One day per month training at Protocol Consultancy Services in Birmingham City Centre B3 2NH.
Training Outcome:Full-time employment.Employer Description:Formed in May 2012 we have become one of the fastest growing recruitment businesses in the Midlands, leading to a nomination in this years “Fastest Growing New Start Up Business” of the year award. We pride ourselves on giving our customers a great service at a realistic price.
We invest heavily in training for our staff, so our clients can be assured that anyone dealing with their business is informed, skilled within that sector and trained to deal with all requests.
Our biggest belief is we are only as good as the staff we recruit for our clients, therefore we make every effort to see the full potential in our candidates, and we do this by giving them to opportunity to better themselves via our training programme.Working Hours :Monday to Friday 8.30am to 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Non judgemental....Read more...
Collecting hours and timesheets from our workers each week
Ensuring the accurate calculation, production and distribution of timesheets to clients
Maintaining and organising up-to-date company systems, documents and databases
Collaborate with team members to ensure the smooth operation of our payroll and marketing functions
Dealing with queries regarding payments and invoices
Creating reports and giving feedback to improve business performance
Provide administrative support to our network of branches, including compliance and Right to Work checks for candidates (following government guidelines)
Answering emails and social media enquiries in a timely and professional manner
Create and post engaging content for our social media pages and websites
Assist in developing our overall marketing strategies and schedules
Maintaining sufficient office supplies and procurement
Assist with general administrative tasks and business support in a flexible and responsive manner
Training:
Business Administrator Level 3 Apprenticeship Standard qualificationFunctional Skills in maths and English where applicable
Blended on/off-the-job training and location to be confirmed
Training Outcome:
Full time role with 365 People
Employer Description:365 People is a highly recognised and respected recruitment agency, specialising in the supply of
Driving, Industrial, Commercial, Engineering and Professional staff throughout the UK. With extensive combined experience, we are committed to delivering exceptional service to both our
clients and candidates.Working Hours :Monday - Thursday, 08:00 - 17:00. Friday, 08:00 - 16:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Target Driven,Ability to multitask....Read more...
Carrying out the relevant checks on clients including World Checks
Sanction Checks
Google checks and overnight screening
Making requests to clients for any outstanding KYC and documents and preparing the requisite templates to send on to the clients
Performing administrative tasks such as file creation and maintaining files of ongoing clients
Inputting data to keep internal spreadsheets and registers to keep up to date
Completing annual reviews on companies. This entails analysing the company’s activity, structure, due diligence and overall risk
Requesting outstanding KYC for nominee directors, including passports and utility bills
Performing a risk analysis on debits and credits to ensure they are compliant
Completing internal risk assessments and director risk assessments for the MLRO and directors
Basic company secretarial duties, including preparing company change documents and PSC registers
Provision of KYC and world checks to other offices when requested
Other general office administration – post, answering telephone calls, etc
Training:
Business Administrator Level 3 Apprentceship Standard
Training Outcome:
Progress into full-time role at the discretion of the employer
Employer Description:Animo Associates was established in 2004 to provide innovative corporate services for clients across the globe. We have over 140 staff offering unrivalled service to add value to your business. Our team includes qualified accountants, corporate secretaries, lawyers, HR and compliance professionals, in our network of strategically located UK and international offices.Working Hours :Monday - Friday, 9.00am - 5.30pm
with a 1 hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,1yr office experience....Read more...
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work.
Duties include:
Prepare weekly, bi-weekly, monthly, and annual payroll
All payroll data entry tasks
Dealing with payroll queries
Calculating SMP, SSP, Tax & NI
Producing payroll reports
Documenting starters, leavers and holiday records
Answering telephone calls with clients
Creation of documents
Supporting other staff with their administration tasks
Training:Payroll administrator Level 3 Apprenticeship Standard:
A 100% tailored training and assessment program will be delivered to support you throughout your apprenticeship (21 months including endpoint assessment). Topics covered include:
Business and Customer Awareness
Payroll Core
Pensions
Technical Payroll
Regulations and Compliance
Systems and Processes
Planning and Prioritisation
Analysis skills
Using Systems and Processes
Producing Quality and Accurate Information and Reports
You may need to complete level 2 maths and English Functional skills (if you cannot evidence prior grades)
Training Outcome:
The opportunity to progress to a higher apprenticeship may be available
We are looking to develop an apprentice, with a view to offering a permanent position upon successful completion of the apprenticeship programme
Employer Description:AS Robins LLP is a payroll boutique offering a bespoke service to a wide client base of small to medium sized enterprises across the UK. We serve over 1,000 accounts, ranging from just a single employee, to as many as 500+. We pride ourselves on our ability to tailor a service to suit you, thus taking the stress and strain out of payroll / HR, allowing you to do what you do best – focus on your business.
Our clients range from domestic support/carers through to PLCs (UK and international) and entrepreneurial start-ups.
Many include professional accountancy firms, all of which benefit from outsourcing their payroll function to AS Robins, so that we can provide a bespoke service. Outsourcing saves you valuable time and we always adapt our services to you, or your end client’s needs.
Avoiding such distractions allows you to focus your efforts on the issues that are key to the profitable growth of your business.
Our team of payroll and HR professionals help businesses in a real-time working environment, utilising the latest advancements in technology to ensure we remain progressive and at the forefront of innovation in our industry.Working Hours :Monday - Friday, 9.00am - 5.30pm.
Exact shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Customer Service Administrator£25,625 per annum 40 hours per week Wheelchair Service Centre Ashford TN23 6LLPurpose of JobTo help create an efficient and effective, friendly and courteous day to day Customer Service department. Your role may include:Main Duties and ResponsibilitiesRaising orders – Responsible for entering orders immediately onto the computer system in an effective manner when a request is received from a service user, carer, family member or prescriber via telephone or email.Scheduling of orders – Responsible for making contact with service users and agreeing a convenient delivery, collection or repair date within the company KPIs.Engineers daily schedule – Responsible for ensuring engineers are booked daily to capacity.Communication – Responsible for answering daily calls within a busy department in a courteous and friendly manner and ensuring excellent customer service is always provided. Answering and resolving all queries and enquiries to an effective solution or outcome in all cases. Communicating any issues that cannot be resolved by yourself to the Customer Service Manager.Administration – Responsible for the daily efficient running of all administrative operational systems within the service, in line with Ross Care procedures.Clinical bookings – Responsible for booking clinical appointments from the waiting list and ensuring clinicians are booked to capacity in line with company KPIs.General – You will be assigned to specific areas or tasks associated with Customer Service but may be asked to assist in other areas of the service centre. Flexibility is therefore required to ensure that the service remains effective and efficient and to manage and cover other staff in their absence.Undertake the job inline with company competencies as follows:
Achieves business results and adds value to the service.Focuses on internal and external customers.Builds and maintains effective teamwork with colleagues.Embraces change.Performs duties according to all company policies, procedures and instructions.
This job description shall not limit your role. You may also be asked to carry out other duties that your Line Manager feels are within your capabilities and skill set. The above information may not cover everything involved in the position but indicates the size and scope of the role. This may be subject to change as the role develops.Key Performance IndicatorsOrders processed with accuracy. Queries, enquiries and complaints resolved with excellent customer service. Completed orders processed in a timely manner.Person RequiredSkills
Excellent customer service skills.Excellent communication skills to interact with internal staff and departments, prescribers and service users.Must be able to work on own initiative as well as part of a team.Computer literate with good working knowledge of Word and Excel.Excellent telephone manner.Excellent organisational skills with a good eye for detail.An enthusiastic and motivated individual who strives to succeed.Must be flexible, adaptable and positive in their approach to work.
Knowledge
Previous experience within a busy customer service department.Previous experience of administration, IT, order processing and scheduling of workloads would be a huge advantage.Experience in a similar type of role would be beneficial.
Qualifications
Qualified to GCSE level or equivalent.
Interested, please send your cv by return. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Handle incoming and outgoing communications – including emails, calls, and post – ensuring timely and appropriate responses
Maintain up-to-date records and filing systems
Communicate with clients to provide updates and request any outstanding documentation
Demonstrate a professional and polite telephone manner at all times
Confident use of Microsoft Office, including Outlook, Word, Excel, and PowerPoint
Strong written and verbal communication skills
Well-organised, with the ability to prioritise tasks and manage a varied workload effectively
Comfortable dealing with colleagues and clients in a professional and confident manner
Ensure all data is processed and stored in line with relevant legislation, with full regard for security and confidentiality
Accurately input and update internal data systems as required
Process documentation quickly and accurately to support team operations.
Receive and manage client files, uploading key information to online portals (full training will be provided)
Training:Business Administrator Level 3 Apprenticeship Standard.
This is a work-based qualification and requires college attendance one day a month.Training Outcome:We are offering the right person a long-term career and a permanent position within the company upon successful completion of the apprenticeship.Employer Description:Legend Executive Chauffeurs are a family run business based in Radcliffe, providing executive chauffeur driven vehicles with a prestigious fleet for various occasions. We prioritise safety, discretion, and elegance, catering to business travel, special events and high-profile needs with an exceptional service and client satisfaction. Our mission is to ensure our clients arrive on time and in style with our flexible and attentive approach catering to your every need.Working Hours :Monday to Friday, 8.00am - 4.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Provide day-to-day administrative support to the NOC management team and other internal groups
Provide reporting and analytics to management team
Ensure data integrity of reports and dashboards
Help drive operational efficiencies across the Network
Operations team and wider business through simplifying and presenting our data effectively
Responding to incoming telephone & Email requests from Customers, Zayo support teams and 3rd party teams
Raising Trouble Tickets (Training will be provided)
Ensuring Trouble Tickets are assigned to a relevant support team
Providing regular updates to internal stakeholders and external customers on the progress of faults
Providing support to other members of the Operations team as required
Support with initial fault Triage and InvestigationArranging and coordinating access to Zayo & 3rd party sites
Specialising in maintenance activities- Event creation, service deconfliction and customer notifications
Training:To meet the requirements of the Level 3 Business Administrator apprenticeship programme you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include:
Formal training, including online learning and internal learning events
1-2-1s with your coach and line manager
Observing and shadowing colleagues
Writing up learning reflections for your portfolio
Training Outcome:Full-time employment.Employer Description:For over 15 years, Zayo has been the driving force behind the world's most dynamic and forward-thinking enterprises, helping them pave the way to what's next. With a network that stretches over 16.8 million fiber miles and spans an impressive 141,000 route miles, Zayo is not just in the business of connectivity – we're in the business of limitless potential.Working Hours :Monday to Friday, 9am to 5pm.Skills: Communication skills,Organisation skills,Presentation skills,Administrative skills,Team working,Initiative....Read more...
Process and resolve IT support tickets
Provide technical assistance to internal staff
Learn about IT infrastructure, systems administration, and troubleshooting
Support hardware and software installation and configuration
Assist with user account management and access control
Training Outcome:Possible full time role on completion.
Progression routes include:
IT Support Technician
Service Desk Analyst
2nd / 3rd Line Support Engineer
IT Systems Administrator
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday - Friday, 9.00am - 5.30pm (1 hour for lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Quality & Compliance Support
Assist in maintaining and updating documented procedures, forms and registers.
Support internal audit preparation and evidence collation.
Maintain training matrices and competency records.
Assist with CAPA (Corrective & Preventive Action) tracking, investigation and follow-up.
Help manage document control, including version updates and distribution.
Assist with environmental and sustainability data collection.
Fleet Management Support
Maintain vehicle records (insurance, servicing, MOT, inspections).
Assist with fleet monitoring.
Support administration of Vehicle allocations, Service bookings and safety recalls.
Technical Support Assistance
Provide administrative and technical assistance to the Technical Support function.
Support engineers with: Basic product research, Standards reference checks, Equipment compatibility checks
Log and track technical queries.
Develop understanding of relevant standards (e.g. fire detection, emergency lighting, access control, CCTV, intruder systems).
Assist in maintaining internal databases and spreadsheets.
Support development and improvement of reporting tools.
Assist with booking of training courses with external providers and creation of internal training programmes.
These duties are not exhaustive, and other tasks will be required from time to time. Full ongoing training will be provided to support the progression of the successful candidate.
It is desirable that applicants have some previous work experience within a technical, engineering or electrical environment.Training:The successful applicant will work towards the Business Administrator Level 3 Apprenticeship Standard.
Applicants should be willing to attend day release 1 day per month at Access Training, Team Valley, Gateshead.Training Outcome:This role is intended to progress over time, in terms of advancement of duties and level of responsibility and would very much suit a candidate who is keen on developing and progressing in their career.Employer Description:Pyrocel Limited has steadily grown into a leading fire and security provider across the Northeast of England with a head office based in Newcastle, and a Yorkshire branch in Leeds, they employ over 70 dedicated staff to ensure customer requirements are satisfied
Our new updated website details the services provided - www.Pyrocel.co.ukWorking Hours :8.30am-5.00pm, Monday to Friday, 37.5 hours per week / 1 hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative....Read more...
You will work within the Business Administrative Support team and gain a broad understanding of administrative support, client service, marketing, compliance, and finance.
This is a developmental role designed to provide the successful candidate with a comprehensive overview of administrative operations within a professional legal environment.
Key responsibilities and example tasks:
Administrative support:
Assist with file management, including post, email and client file administration
Ensure accurate and timely data entry into case management systems
Organise and manage the archiving of documents
Marketing:
Assist in updating the company website and social media profiles
Monitor and report on marketing metrics such as website traffic and engagement rates
Compliance:
Assist with the maintenance of policies in line with ISO requirements
Support audits by ensuring documentation is up-to-date and accurate
Help to monitor adherence to GDPR and other regulatory requirements
Provide support in identifying and reporting potential compliance risks
Client service:
Greet clients and visitors professionally, ensuring a positive first impression
Answer and direct telephone calls appropriately
Manage client enquiries and escalate them to the appropriate team as necessary
Support the scheduling of client appointments
Finance:
When required, provide administrative support for the finance team
Maintain accurate financial records for internal reporting purposes
Help with expense tracking and reconciliation
Training:
Level 3 Business Administrator Apprenticeship Standard
Location: 5-8 Priestgate, Darlington DL1 1NL
Working 5 days per week inclusive of 1 day per week for study at Darlington College
Training Outcome:After successful completion of the apprenticeship, a full-time position would be the aim of this appointment.Employer Description:Based in Darlington, we are a discreet niche law firm with a national presence providing specialist and bespoke services in private client, property and agricultural law for more than 125 years.Working Hours :Monday to Thursday, 9.00am to 5.15pm. Friday, 9.00am to 5.00pm, with flexibility to suit the needs of the business, with one hour for lunch.
Working 4 days per week plus 1 day per week studying at Darlington College.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Eager to learn,Skill development,Strong work ethic,Professionalism,Accuracy,Proactive,Resourceful,Integrity,Confidentiality,Time management,Work independently,Customer focused,Work to deadlines....Read more...
Could you be our next big estate agent?
We are recruiting on behalf of one of our clients for an Estate Agent Apprentice in Barking.
Our client is looking for an apprentice that is committed, reliable and serious in starting a Housing and Property Management qualification that will be ongoing for a minimum of 8-month (apprenticeship depends on your input).
If this is something that you can commit to, please read below and apply with us today!
Please note, candidates MUST have a valid UK driving licence to be considered for this position.
Benefits:
Regular team events
Free or discounted travel
Company car, phone and laptop included
Online lessons, no need to come to our training centre each time!
Discounted or free council tax
Special and exclusive discounts on 350+ retail stores
28 days paid holiday (including bank holidays)
Company pension
Company rewards and incentives
Commission pay
Structured career path
Key Responsibilities:
Contribute positively within a team setting
Must be able to work Monday to Friday 9:00am until 6pm and Saturdays 10am until 4pm
Assisting with the management of rental properties, ensuring high levels of tenant satisfaction
Supporting tenants with queries, maintenance requests, and tenancy agreements
Conducting property inspections and ensuring compliance with safety and legal requirements
Assisting with rent collection, lease renewals, and resolving tenant disputes
Keeping accurate records of property management activities
Gaining knowledge of housing legislation, policies, and best practices
Delivering excellent customer service to tenants, landlords, and stakeholders
Skills & Qualifications:
Show your commitment and willingness to learn on your apprenticeship course
Be confident in speaking to clients
Sales experience highly desirable
A positive approach to learning and gaining new skills through teamwork and training
A genuine interest in the housing and property sector is a MUST
Strong communication and organisational skills
Ability to work independently and as part of a team
Basic IT skills, including Microsoft Office
Willingness to learn and develop in a fast-paced environment
If you believe you have what it takes to commit to this amazing apprenticeship opportunity to kick start your housing and property journey, apply now!Training:Housing and Property Management Level 3.
Training is delivered through a flexible combination of in-person sessions at our training centre and online learning with our experienced tutors. Apprentices will use the Laser Learning platform to complete and submit coursework, monitor their progress, and stay engaged throughout their programme. Attendance for monthly lessons is required.Training Outcome:Completing the Level 3 Business Administrator Apprenticeship opens the door to a wide range of administrative and operational roles across various industries. This qualification equips individuals with the knowledge, skills, and behaviours required to support and improve business operations effectively.
After completing the Level 3 apprenticeship, individuals typically move into roles such as:
Senior Administrator
Office Coordinator
Team Assistant
Executive Assistant
Project Support Officer
Customer Service Supervisor
HR or Finance Assistant (depending on business area)
As experience builds, individuals often take on more responsibility, leading to opportunities to manage teams or business functions. To support this development, learners may progress onto the:
Next Step: Level 5 Operations/Departmental Manager Apprenticeship advanced qualification is ideal for those looking to step into mid-to-senior management roles.
The course focuses on:
Strategic planning and project management
Leading and developing teams
Financial and operational control
Managing performance and delivering results
Building stakeholder relationships
Coaching and mentoring
On completion, learners are equipped to take on roles such as:
Operations Manager
Office or Practice Manager
Business Development Manager, Project Manager
Department Manager
Regional or Area Manager
Employer Description:Next Step Training Ltd is an apprenticeship and skills training provider, funded by the Department for Education, delivering apprenticeships in London and across England. We have been in operation since 2012 and during this time have built an established reputation as a reliable and employer-led training provider. We work together with employers and individual learners to design and deliver training programmes that meets both learners and their employers’ needs. Our goal of is to empower as many individuals as possible to reach their full potential, helping them on their journey to find meaningful career that is rewarding. We help to empower businesses with industry-expert staff so they can provide the very best learning experience to their workforce to perform better.Working Hours :Monday to Friday, varied shifts between 6:30am - 6:00pm.
No weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
The Administrator’s responsibilities include, but are not limited to, the following:
To maintain administrative and financial skills at a current level and undertake such training and development as may from time-to-time be required to maintain that currency of practice
To provide administrative and financial services for the company in accordance with current best practice
To supervise the administrative and financial services within the company in accordance with agreed standards, legislative requirements, relevant regulations, in line with accepted best practice and within the financial plans agreed from time-to-time
Develop effective working relationships with other employees
Support the effective resolution of team conflicts
Work to establish effective employer/employee relationships
Other duties and responsibilities to be undertaken may include any (or all) of the items in the following list:
Cooperate with the implementation, evaluation, orientation and induction of all new employees
Be responsible for promoting and safeguarding the welfare of those individuals supported by the service
Promote a positive image for the people and employees of the company
Seek opportunities for personal and professional growth
Training Outcome:Progress onto different qualifications, Progression in role Employer Description:Fairhaven Lodge Dementia Care home in Lytham St Anne's, consists of single rooms with ensuite facilities and welcomes up to 25 residents with dementia. It is based in a scenic location with excellent amenities. It has been in operation for over 25 years and aims to provide comfortable surroundings and focused personal care.
With 23 private ensuite bedrooms, Fairhaven Lodge offers a wide range of residential care options including dementia, older learning disability, old age, convalescence and respite care. The team specialises in complex behaviour support for individuals diagnosed with any dementia or extensive memory loss. Related or conditions integrated with dementia are also supported at Fairhaven Lodge.Working Hours :Monday to Friday, 9am to 3pm or as directed by the manager.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills....Read more...
Register buyers and understand their property requirements
Arrange and conduct property viewings
Negotiate offers between buyers and vendors to achieve the best outcome
Agree sales and issue memorandums of sale
Generate new valuation appointments
Follow up on leads and enquiries
Identify cross selling opportunities (mortgages, conveyancing, surveys etc)
Build relationships with local developers and investors
Provide regular feedback to vendors
Keep buyers informed throughout the sales process
Maintain strong client relationships to encourage repeat and referral business
Handle objections and resolve issues professionally
Maintain accurate records on CRM systems
Prepare sales paperwork
Ensure AML and compliance procedures are followed
Training:
Business Administrator Level 3
A bespoke programme of technical and vocational training
Functional skills in maths and English*if applicable
This apprenticeship is delivered wholly in the workplace; the successful candidate will not need to attend any weekly sessions at the Grimsby Institute unless maths or English is required as part of the apprenticeship.Training Outcome:
Possible permanent contract upon successful completion of the apprenticeship and further enhanced industry-based training
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence
Transferable skills that are invaluable in the wider world of work
Employer Description:Meteor Homes is a local estate agency based in Grimsby, serving buyers and sellers across North East Lincolnshire, including Cleethorpes and surrounding villages. The business focuses on building strong relationships with clients and providing a personalised service from valuation through to completion, supported by modern marketing, online property platforms and proactive communication throughout the sales process.Working Hours :What is your working rota? Monday - Friday 9am - 5.30pm, Saturday 9am - 1pm (on a 1 in 3 rota).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Back-office admin duties
Recalling patients from registers when required
Providing cover on reception
General correspondence to all patients and service providers
Data entry onto practice systems
Provide general assistance to patients and other visitors whether in person or via the telephone
Work with health care professionals using Signpost Navigation
Deal with all requests, in a confidential, safe, and appropriate manner
Adhere to GDPR legislation at all times
Training:
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence
You will be expected to work towards the (Business Administrator Level 3 qualification), with support from your employer and the Chesterfield College Group
Training schedule has yet to be agreed. Details will be made available at a later date
Training Outcome:Full-time permanent employment for the right person upon successful completion of this apprenticeship.Employer Description:Alvaston Medical Centre, located in Derby, Derbyshire, is a well-established healthcare facility dedicated to providing comprehensive medical services to the community. Our centre offers a range of health services, including online consultations, vaccinations, childhood immunizations, and support for smoking cessation 1. We are committed to delivering high-quality care to all our patients, from children to the elderly.
As a training practice, we support the development of both undergraduate and postgraduate doctors, ensuring the continuous improvement of primary care in the UK 1. Our team is composed of experienced professionals who are passionate about healthcare and dedicated to creating a supportive and collaborative work environment.
Future employees can expect a dynamic and rewarding workplace where their contributions are valued. We offer opportunities for professional growth and development, making Alvaston Medical Centre an ideal place to build a career in healthcare. Join us and be part of a team that is making a positive impact on the community every day.Working Hours :Monday to Friday. Shifts to be confirmed between the hours of 8.00am and 6.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Role responsibilities:
Answering phone and email enquiries from new and existing clients, and suppliers.
Responding to queries quickly and professionally, demonstrating excellent communication skills and escalating to the required team / department when necessary
Using the CRM system to log all interactions with customers and suppliers accurately, and using a variety of other IT packages, including Outlook and Excel to carry out day-to-day tasks
Understanding & following all company policies and procedures to complete all work tasks
Completing general administration tasks, always to a high standard
Supporting the Ordering Team, overseeing the delivery of products and services to the client.
Liaising with suppliers and updating clients on order status.
Supporting the Sales Team by sourcing quotes for products and services, updating price lists, and creating client proposals
Supporting the Finance Team, following up on client invoices, chasing and logging client payments and any other associated administration tasks, as and when required.
Overseeing aftersales and repairs from start to finish, ensuring that customers are updated on progress every step of the way
Must-Haves:
Multi-tasker – no two days are the same, your role will be varied!
Organised, detail-focused and great at multitasking
Confident communicator – both written and verbal
Fast learner with strong IT skills
Self-starter who takes initiative and solves problems independently
A positive, team-oriented attitude
Bonus Points For:
Previous experience in B2B administration or customer service
Experience working in or with schools/education
Driving licence and own car
Training:
Level 3 Business Administrator
Training will take place at work
There are no requirements to travel elsewhere other than the office
Training will be ongoing in the workplace
Training Outcome:Long-term career prospects with a growing organisation.Employer Description:A market-leading finance provider to the education sector. Helping schools stretch their budgets further through smart, flexible rental solutions that make tech and equipment more accessible.Working Hours :Monday - Friday, 9.00am - 5.00pm. 30-minute lunch breaks.
Office based.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Sales experience,Ambitious,Personable,Keen to learn and develop....Read more...
Full 360 Trainee Recruitment Consultant role supplying temporary or permanent workers into the transport and logistincs industry.
Key Duties:
Business development via marketing techniques, sales/cold calls and networking to gain new business
Building relationships with clients through an understanding of recruitment needs
Account management
Ensuring clients are well-served and maintained
Arranging meetings with new and existing clients
Attracting candidates by drafting and placing adverts via online job boards
Source, screen, interview, evaluate candidates and complete reference checks
Matching workers to vacancies
Supporting to ensure payroll compliance is metAdvertise new job positions and market via on-line job boards and social media platformsResourcing via on-line CV searchesScreening CVs
Booking in suitable candidates to attend interview who have responded to adverts
Resource candidates in line with company targets
Managing the interview diary including confirming the daily interviews are attending
Be able to give innovative ideas for candidate attraction
Face to face and telephone interviews with candidates
Ensure candidates are commited to the planned job
Renewing and Refreshing existing adverts / General upkeep of job boards
Networking
Administrator / Payroll Support
Training:
Recruiter Level 3 Apprenticeship Standard
NVQ & Certificate
End Point Assessment
English and maths functional skills if required, which will be delivered via online training sessions for 1 hour per week
Training Outcome:
Progression onto a Level 3 Recruitment Consultant Apprenticeship or a full-time position may be offered to the right candidate upon successful completion of the apprenticeship
Employer Description:Kenect Recruitment Ltd supports and provides local SME’s and corporate entities with temporary & permanent staffing solutions in a wide range of sectors. Kenect Recruitment's mission is to be the first choice in meeting the needs of our clients through quality, caring, and professional service.
At Kenect Recruitment we believe that a set of values are meaningless unless they underpin
how we operate each time we deal with each other and with external parties.
As such we have created “The Kenect Recruitment Promise” - a set of service standards, for each of our
key stakeholder groups - employees, candidates and clients.Working Hours :Monday to Friday, 8.00am to 5.00pm. 4.00pm finishes on Fridays, target dependant.
Breaks to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Non judgemental,Patience,Confident Telephone Manner,Self-Motivated,Self-starter....Read more...
Deal with customers in a pleasant and effective manner
Work effectively within internal and external networks
Contribute to the effective running of the area
Work effectively as part of a team and contribute to the overall team
Provide support for a range of Business Development activities
Use a range of office equipment, making the best use of all available technology
Prepare documents and maintain records using the full range of Microsoft Office
Maintain manual filing systems as appropriate
Answer telephone/s, take accurate messages and forward in a timely manner
To follow all college policies and procedures
To be responsible for self-development in line with the college’s strategic aims
To carry out any other duties which may arise, which are commensurate with the post and the Conditions of Service.Training:
The apprentice will receive training from a workplace mentor and a vocationally competent assessor towards the Business Administrator Level 3 Apprenticeship Standard
In addition, they will complete Functional Skills level 2 in maths and English as part of the apprenticeship, unless evidence of exemption can be provided
In addition, along with all college employees, they will undertake continuing professional development activities throughout the year, which will include mandatory training such as Health and Safety, Keeping Children Safe in Education, Safeguarding and Prevent. They will also attend the whole college Staff Development and Staff Welfare days
Training Outcome:
Completion of this apprenticeship may lead to other more senior administrative posts or a position within the Business Development team in this college or elsewhere
Employer Description:Cheshire College South & West is a dynamic, high quality and financially robust College, offering exciting opportunities for its 600 staff, 12,000 students and 1,800 Apprentices, who all have access to the contemporary environments at our modern campuses in Crewe, Ellesmere Port and Chester. The College is a key driver in the regeneration of the region, providing innovative approaches to teaching and vocational learning and an exceptional workplace. Staff will receive a range of benefits, proven by our commitment to the Investors in People standard.Working Hours :Monday - Thursday, 8.30am - 5.00pm. Friday, 8.30am - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Patience....Read more...
