The apprentice will undertake a range of administration tasks which support the services offered by Net Temps Limited. Perform data entry tasks accurately and efficiently, ensuring all candidate records (Address, contact details, bank details, NI Numbers etc) are up-to-date.
Accurately input of timesheets into our payroll software, using gained knowledge of individual client overtime rules.
Ensuring all workers are fully compliant prior to starting assignment through I.D checks/background checks/right to works etc.
Utilise Sage Payroll for basic payroll tasks and financial record-keeping.
Organise and maintain office documents, both electronic and paper-based, to ensure easy retrieval.
To develop competence using a variety of different IT packages to enter, edit and update information.
To Maintains records and files, handles confidential information in compliance with the organisation's procedures.
To participate in monitoring and maintaining Outlook mailboxes.
To update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals where required.
To deliver excellent customer service to internal and external customers whether face-to-face, on the telephone, in writing or on digital platforms.
Answers questions from inside and outside of the organisation, representing the organisation or department.
To maintain and develop own knowledge and understanding, attending appropriate training and meetings, disseminating information across the team to and other relevant personnel.
Training:
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0
This apprenticeship is based in the workplace, you might have to attend college for exams
Training Outcome:
Potential opportunity for a permanent role within the company following successful completion of the apprenticeship.
Additional pay:
Performance bonusBenefits:
Additional leaveCasual dressCompany eventsCompany pensionFree parkingOn-site parkingEmployer Description:Established in 1998 Net Temps Ltd has built a solid reputation as a recruitment business that delivers quality workforce solutions to clients with Construction, Utility, Engineering and Manufacturing sectors. Our clients rely on us to find them the best available talent to ensure their projects and programmes of work are completed on time and within budget.
The business has ambitious growth and expansion plans following and is looking to double the size of the organisation over the next 3 years which will offer you an exciting opportunity to develop your career within an organisation the truly cares about its employees and their development.Working Hours :Monday - Friday, 8.00am - 5.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
As an apprentice, you'll work at a company and get hands-on experience. You'll gain new skills and work alongside experienced staff. What you'll do at work:
Managing creditor communications is the principal responsibility of a Creditor Liaison Advisor, advisors will interact directly with all creditors
Management of all inbound and outbound telephony activity and tasks
Daily activity will include:
Effectively managing all outbound calls out of the department, either taking the action to service and resolve the creditors enquiry or by setting a task and following up the action
Accurately updating debts managed under plans, inputting data received from creditors (letters, emails, spreadsheets, telephone conversations) ensuring the notes reflect the information obtained
Proactivity contacting creditors where required to ensure the best outcome is received for the consumer
Effectively questioning and challenging any declined offers, interest where not frozen, further collections activity, to ensure that the core product is being managed to a high quality and meets the consumers' expectations
Negotiating with the creditor to reach a fair outcome for the consumer
Notes should be clear and concise with any follow-up actions being completed accordingly ensure all follow-up work is completed where the consumer should be notified of any changes
Remaining positive, polite, and professional to preserve the ongoing image and integrity of the business
Building on creditor relations by professionalism and promoting in-house systems to create further efficiencies
Meeting all compliance requirements
Give correct and best advice following MPG processes and procedures along with all regulatory requirements
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Business Administrator Level 3 Apprenticeship Standard Off-the-job training will include the support of a fully qualified Total People Learning Coach.
Training will take place in the form of live, interactive webinars and an online system called Onefile will be used to complete all necessary assignments.
There will be a final examination. Employer Description:MoneyPlus Advice has been providing debt advice for over 25 years and has helped hundreds of thousands of people. As the largest commercial provider of regulated debt advice in the UK, our experience means your experience will always be a positive one.Working Hours :Monday to Friday - hours will be either 8.00am - 4.00pm or 9.00am - 5.00pmSkills: Administrative skills,Analytical skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Logical,Non judgemental,Number skills,Organisation skills,Patience,Presentation skills,Problem solving skills,Team working....Read more...
Founded in 1998, Armorduct Systems are celebrating 25 years as a high-volume UK manufacturer of cable management components and systems.
Combining our extensive portfolio of standard products with our in-house design capability enables us to provide the right product and the right solution every time.
Based in the Midlands, we supply cable trunking, cable tray and cable basket, plus lighting, flooring and perimeter cable containment solutions for UK and European projects.
Working closely with our customers is the best way to ensure the most successful outcomes, all supported through our partner network of electrical distributors.
Business Administrator - Apprentice Job Description:
We are seeking a motivated and enthusiastic Business Administration Apprentice to join our team. In this role, you will gain hands-on experience and develop a range of skills related to office administration, business processes, and communication from all departments within the business. This apprenticeship offers the opportunity to learn and grow within a dynamic and supportive environment while working toward a nationally recognised qualification in Business Administration.
Key Responsibilities:
General Administrative Support:
Undertaking everyday office tasks such as filing, document management, data entry
Managing incoming and outgoing mail, emails and phone calls
Maintaining office supplies and equipment
Keeping databases and systems updated with accurate information
Document preparation
Preparing documents, reports, presentations, and spreadsheets as required
Assisting with the creation of proposals and meeting minutes
Customer Service:
Liaising with clients, suppliers, and stakeholders via email, phone, or in person
Assisting with resolving customer inquiries and ensuring a high level of service
Business Process Support:
Supporting the team with project management tasks, including documentation, tracking, and reporting
Participating in business meetings and taking notes
Learning and Development:
Attending training sessions and completing assignments as part of the apprenticeship
Working closely with mentors and experienced team members to learn the fundamentals of business administration
Developing key skills such as problem-solving, time management, and communication
Requirements:
A keen interest in business administration and developing a career in this field
Excellent organisational and time-management skills
Strong communication skills (written and verbal)
Basic proficiency in Microsoft 365 (Word, Excel, PowerPoint, Outlook)
Willingness to learn, take initiative, and work within a team
A professional and positive attitude
Training:Completing a Level 3 Business Administration Apprenticeship Standard, consisting of:
Knowledge and competence qualification in business at Level 3
End-Point Assessment (EPA) - final test and observation
The vocational and academic training aspects are separated and delivered by separate teams. The vocational training and assessment is conducted, more often than not, on site according to the employers wishes.
Notice of dates is agreed well in advance of a site visit. Training and assessment is conducted both on and off the job, according to the needs of the course and the learner. Every effort is made to ensure the best result is achieved by the learner.Training Outcome:Opportunities that could arise after the apprenticeship are:
External Sales
Team Leader
Assistant Manager
Branch Manager
Employer Description:EDA learning and development will employ you on behalf of this employer.
We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.Working Hours :Monday - Friday, 8.00am - 4.00pm (with 1-hour for lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Timekeeping,Enthusiasm,Keen to work and study....Read more...
Roles and Responsibilities:
Planning and scheduling:
Coordinate planning of weekly schedules with Programme Manager for staffing and cofarmer participation
Manage the weekly attendance register and keeping coherent, consistent records of attendance and absence across all sites
Coordinate communications of regular processes and events (quarterly trustee meetings, social events, co-farmer reviews) with appropriate staff/participants
Communicate planned changes to programmes, (service shut downs, outreach visits etc) with co-farmers, families and support teams
Manage the Farm:
Ability calendar and weekly schedules to keep the team up to date (cofarmer sessions at our various locations; taster sessions for co-farmers and volunteers, staff absences, occupational therapy student placements, training, meetings and events)
Programme documentation and compliance:
Support lead staff to embed new CRM data management system to keep records secure by providing data input to transfer records and systems to new set up
Maintain and update new systems or protocols for recording/storing information as needed, ensuring GDPR compliance together with CEO and other staff
Process DBS checks for volunteers and new staff members
Programme resources:
Maintain and order supplies to resource the programme (kitchen consumables, office stationery, cleaning supplies, outdoor tools and equipment, First Aid provisions)
Maintain inventory of IT supplies and support with issuing tech to new starters, replacement of old devices
Liaise with IT support team to resolve issues as and when necessary
Management team support:
Provide administrative and organisational support to the Farm
Ability management team, including Board of Trustees if required
Provide support for comms, marketing and event organisation
Take minutes at regular Team Meetings as required
Enquiries:
Deal with phone call and email general enquiries, either responding to these or forwarding them to an appropriate member of the team
Manage info@ email inbox
Respond to and deal with issues that arise during the day (co-farmer absences, transport issues, sickness, resources/equipment needs, unplanned events)
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
Fixed Term 2 years with view to subsequent extension
Employer Description:FarmAbility works in partnership with farms and growing spaces to enable people to benefit from regular, active engagement in productive, outdoor activities with enthusiastic and experienced support as needed. This engagement with land and animals brings significant benefit to physical health and well-being.Working Hours :Shifts to be confirmedSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Logical,Team working,Creative,Non judgemental,Patience....Read more...
Purpose / Role
To be responsible for undertaking a wide range of administrative duties and the provision of general support to the practice team. Duties can include but are not limited to, the running of patient searches and requested data, administration of databases, following recall system processes to ensure all patients that require an invite into the practice receive this via phone call, text or letter and processing incoming hospital correspondence.
Responsibilities and Duties
Build, generate and carry out searches as required by the organisation team to enable reports to be produced, audits to take place, Quality and Outcomes
Framework targets to be monitored/acted upon and action plans devised
Support the team in effective use of searches, audits and recalls
Send out mail merges and text messages for a number of campaigns
Monitor the practice generic email address
Data Management
Input/process data as required within the clinical system e.g. referrals, read coding, producing letters, processing registrations etc.
File and store records as required (including scanning)
Process requests for information appropriately following the correct procedures
Carry out system searches as requested
Administrative Support Duties
Process incoming and outgoing mail
Initiating contact with and responding to, requests from patients, team members and external agencies
Photocopy documentation as required
Manage all queries (including administrative queries) as necessary in an efficient manner
General Responsibilities
Maintain a clean, tidy and effective working area at all times
Support all clinical staff with general tasks as requested
Have a positive attitude towards equality, diversity and inclusion
Collect sensitive patient information and maintain confidentiality at all times in accordance with the law
Training:
Level 3 Business Administrator Apprenticeship Standard
The training will be on site with the employer and Bishop Auckland College as and when required for exams
There will be visits to the workplace by the assessor every 4-6 weeks
Training Outcome:On successful completion of the apprenticeship there are likely to be opportunities to progress within the surgery.Employer Description:We here at North House Surgery pride ourselves on the holistic and caring service that we are able to provide for our local community.
The doctors work in a partnership caring for over 13500 patients. We currently have 5 Partners, 2 Salaried GPs, 1 Advanced Nurse Practitioner, 3 Nurses and 3 Healthcare Assistants. We also have a dedicated team of administrative staff. We are proud to be a training practice for both GP Registrars and Medical Students from Newcastle University.Working Hours :37hrs per week, working hours to be structured between 8am and 6pm, Mon-Fri.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Team working,Initiative,Patience,Polite telephone manner,Able to plan workload,Able to follow instructions,Flexible and co-operative,Motivated and forward thinking,Sensitive and Empathetic,Ability to work under pressure....Read more...
Your responsibilities will include:
· Gain a deep understanding of Forthay Granola’s purpose, activities, goals, values, and vision for the future.
· Assist in the creation of social media newsletters and campaigns.
· Learn to use Klaviyo (CRM system) to manage communications with wholesale and online customers.
· Process online sales and prepare orders for dispatch in a timely manner.
· Learn to update the Forthay Granola website and maintain online records as needed.
· Regularly audit ingredients, stationery, and printing stock levels to ensure they are satisfactory and organized.
· Maintain an up-to-date supplier ingredients costing spreadsheet, reporting any changes.
· Engage with wholesale stockists professionally via phone and email.
· Record orders and communicate updates regarding new products, processes, or procedures.
· Prepare granola bags, labels, and branding, ensuring all products are correctly labelled with batch numbers and sell-by dates.
· Prepare and send out sample boxes for potential new stockists, documenting all relevant details.
· Follow established procedures for administering all outgoing Royal Mail post and packages.
· Understand and adhere to all relevant laws and regulations, including data protection, health and safety, food hygiene, and food allergy management – full training provided.
· Assist in packing and administration tasks prior to the distribution of deliveries.
· Maintain all administration records and processes with accuracy and attention to detail.
· Actively support colleagues across all aspects of the business.
· Communicate to suppliers, stockists and customers on the phone and via email, delivering excellent customer service at all times
· Engage in problem-solving and initiate process improvements to save time, reduce costs, and enhance the customer experience.
· Participate in Product Preparation and Baking Processes
Training:Whilst the majority of training will take place at the employer's premises, there will be occasional attendance required at Cirencester College.Training Outcome:Successful completion of the apprenticeship could lead to a full time job as company administrator.Employer Description:Forthay Granola was created in the farmhouse kitchen of our bed and breakfast, situated in the idyllic location in Gloucestershire’s Cotswold Hills, an Area of Outstanding Natural Beauty (AONB). We have always made gluten free granola as part of our guests’ breakfast. The guests raved about our granola and thankfully persuaded us to sell it by the bag. Each bag is handmade and freshly baked to order.
That was 4 years ago, we now supply granola and muesli to over 140 farm shops, deli’s, boutique hotels and cafes around the South of England. We have won several Taste Awards from the Guild of Fine Food and with this new appointment plan to expand nationally.Working Hours :Working hours Monday – Friday start 9am variable hours over 4 to 5 days a week depending on projects. Exact shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Physical fitness,ability to multi-task,Time management....Read more...
Tasks and responsibilities will be:
Meet & greet our clients and professional contacts at reception
Copy and verify client identification documents
Ensure the reception area looks professional and promotes quality at all times
Offer and make every client and/or professional contact a drink on arrival into reception
Ensure all phone calls are answered professionally and within three rings
Take messages and ensure they are immediately passed on or emailed to the appropriate person
Notify appropriate people when another member of staff is not in the office and ensure an out of office is on their email account and phone calls are diverted to another member of the team
Liaising with external telephone answering support service
Conscious of GDPR regulations and not leaving client information out on the reception desk or discussing client information loudly when on the phone/in person
Manage room bookings and car parking
Taxi and travel bookings when required
Coordinate and publish daily sign in communication sheets
Any other ad hoc duties that may arise within the business support department
Supporting other teams when required
Building maintenance point of contact
First response to troubleshooting and day-to-day problem solving for SOS (Case Management system) and IT issues in conjunction with Operations Director and/or IT support provider
First response to troubleshooting and day-to-day problem solving for facilities (phones, photocopiers etc.) in conjunction with Operations Director
Reception duties:
Assist in ensuring Health and Safety procedures are maintained throughout the office
Providing admin support for internal teams if cover is required
Open reception and meeting rooms before reception cover first thing in the morning
Person Specification, essential requirements:
Presentable at all times with a polite and warm manner
Calm, discreet and professional
Ability to adapt to different clients and being sensitive to their situations
Fantastic telephone manner
Comfortable with telephone systems and other IT systems
Fantastic time management and keeping to deadlines
Attention to detail
Willingness to work as part of a team
Highly organised with strong administrative skills
Strong interpersonal and rapport building skills
Good IT skills and an aptitude to learn new technologies
A positive, helpful and client focused attitude
Training:Business Administrator Level 3.
Apprenticeship teaching will be a mix of in person lessons and remote learning for six hours per week.Training Outcome:Subject to discussion with individual. Previous reception staff have gone on to develop their expertise and presence in the role; others have broadened out into other aspects of the Central operations function, administration and secretarial and some into legal roles.Employer Description:Mogers Drewett is a leading Southwest legal and financial planning firm that takes pride in building long term client relationships. From our offices in Bath, Frome, Sherborne and Wells our people offer comprehensive expert advice across a range of legal and financial services for individuals and businesses.Working Hours :Monday to Friday 9am - 5.30pm with one hour for lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
The Apprentice Administration Apprentice will play a critical part in the smooth and efficient running of designate offices. Working alongside Site Co-Ordinator’s and or Assistant Employment Advisors the apprentice Admin Assistant will provide consistent, courteous support for our office teams. They will oversee a variety of administrative and clerical activities including finance duties.
This role is suitable for someone starting their office-based career. Training will be provided through classroom and on-the-job learning.
Greeting office visitors and signposting them to appropriate people or designated areas
Undertake basic office tasks, such as filing, preparing meeting/training areas and presentation materials, delivering mail and data entry
Handle inbound/outbound phone calls and respond to other message types as required (email, SMS, etc).
Coordinating schedules and managing calendars
Supporting onboarding of participants onto programme
Entering and updating company, employee, and client records
Ordering, storing, and distributing office supplies and maintaining, repairing, or replacing office equipment
Directing, reviewing, and optimising office operations to increase accuracy, productivity, and efficiency and reduce costs
Managing the office petty cash including distributing travel costs, scanning receipts and completing finance returns
Supporting the office with any other admin duties as required
Training:Business Administrator Level 3.
On the job training delivered by the employer.
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop Identify, track and support 6 hours off the job training activities.
Quarterly formal progress review meetings, identifying learning achievements and next steps. Training Outcome:An Apprentice Customer Support Advisor could look at opportunities to progress into a Site coordinator or Assistant Employment Advisor position and then eventually progress into an Employment Advisor position.Employer Description:Seetec is an employee-owned company delivering services - across the employment, skills and rehabilitation sectors – that unlock people’s social and economic potential by helping them into work, develop new skills or turn away from crime.
Changing people’s lives for the better in the businesses and communities we serve is the driving force behind our services and the motivation for our exceptional delivery standards.
We have significantly grown and evolved from our original not for profit roots in 1984, but throughout our history our commitment to delivering social value has remained at the heart of our culture. Our colleagues – across offices in the UK and Ireland – are dedicated to improving the lives of thousands of people every year by identifying and delivering the support they need to be more skilled, productive and prosperous.
Our foundation is the strength of our people and their expertise, insight and determination to change the lives of those they support. It was therefore a logical step at the beginning of 2020 to put our future in the hands of our colleagues and become majority employee owned. We are now one of the largest employee-owned businesses in the UK where every employee is a stakeholder in our collective success.
We are a Disability Confident Leader and B-Corp certified, which means we meet rigorous standards on transparency and delivering social value in the places where we work. Seetec holds Investors in People and Investors in Wellbeing Gold status.
With people at the heart of every one of our services, we are driven by our overarching aim to empower lives and improve communities. Our commitment to providing effective and innovative service delivery enables us to have a positive impact on people’s lives and improve communities.Working Hours :Monday to Thursday 8.30am - 5pm, Friday 8.30am - 4.30pm
1-hour unpaid lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Willingness to learn,Ability to work to deadlines,Professional & Confident....Read more...
Provide administrative support and assistance and establish and maintain effective links and professional relationships with all colleagues and other agency services
Maintain all records and files within designated filing systems in line with agency procedures as required
Send out invitations, consultation forms, interview documentation and reports and chase required responses as instructed
Support administrative processes involved in obtaining statutory checks and references, consulting with prospective carers, Form F Assessors and local authorities where necessary, to complete local authority checks for other authorities and agencies as requested and occasional late working for foster panel minute taking
Support in the organisation of training to foster carers and staff, booking rooms and refreshments, liaising with trainers, assisting with the preparation of paperwork, logging attendance and updating all relevant records
Assist with the administration of monthly Support Groups, interviews, consulting with carers, booking rooms and refreshments and logging attendance, and taking notes as required
Support colleagues within the Fostering team with routine admin tasks and receive and relay messages, ensuring that, in the absence of the Fostering Manager and Supervising Social Workers, telephone calls are dealt with appropriately
Produce placement meeting packs to be available for Supervising Social Workers. Ensure all relevant data is recorded and uploaded to Charms following start of a placement
Make up new carer packs for newly approved carers, and child packs for new placements
Create and update catalogue of reference materials and ensure safe storage
Maintain and update manual and computerised administrative systems, including CHARMS, to ensure the effective, accurate and timely retrieval of information
Upload documents, including Local Authority paperwork and children’s monthly reports
Respect the confidential nature of the work and comply with data protection requirements
Be aware of health and safety issues within the working environment and implement Acorn Care’s Health and Safety policy and all other legal requirements in relation to health and safety
Uphold and promote Equal Opportunities and all other policies and procedures relevant to the role
Ensure that all the work undertaken by yourself is conducted to the highest professional standards and achieves Acorn Care’s standards and targets for customer service
Take responsibility for own professional development in the role, actively participating in appraisal and attending all relevant training and development activities
Training:
Level 3 Business Administrator Apprenticeship Standard
Location: 33 Kellaw Road, Yarm Road Business Park, Darlington DL1 4YA
Working 5 days per week inclusive of 1 day per week for study at Darlington College
Training Outcome:After successful completion of the apprenticeship, a long-term position may be considered.Employer Description:Our aim is to provide young people with the opportunities and experiences that will enable them to achieve their full potential. We provide the highest quality of care, so that our young people can overcome their difficulties and focus on the present and their future. It’s our mission to provide a firm foundation, from which they can grow.
Working in partnership with young people, their families and other professionals we aim to create positive outcomes for each individual. Our focus is in line with the outcomes that matter most to children and young people and our values reflect that we work with some of the more vulnerable members of our society. Often we provide care for young people who may experience emotional, behavioural and learning difficulties but we firmly believe that from small ACORNS, big oaks grow so, when Fostering at the Acorns we follow these principlesWorking Hours :Monday to Friday 9am to 5pm with flexibility to suit business needsSkills: Communication skills,IT skills,Organisation skills,Team working,Data Protection knowledge,Professional,Work to deadlines,Target driven,Flexible,CHARMS experience an advantage....Read more...
You will be fully trained to carry out the following main tasks:
Enquiry handling and customer service:
Act as first port of call for all type of enquiries. Respond to emails, phone calls, and other communications following established procedures
Assist in managing course registers for both in-person and online classes and recording attendance
Welcome and assist teachers attending in-person teaching at the Thames Suite. Support teachers delivering online courses
Liaise with Digital Skills teachers and other training providers in the University to arrange courses or talks under the Digital Capabilities programme
Contribute to promoting the Digital Capabilities programme by assisting with newsletters, social media updates, and other communication channels
Monitor user’s additional need requirements and provide support
Financial and administrative:
Help us to ensure that our course and delegate information in our course management system is correct and up to date, in line with our data quality standards
Follow established processes for making administrative arrangements for courses and events (e.g., room booking, signage, catering, travel and accommodation for staff)
Monitor payments, making sure we obtain the information we need on time. Work with the finance team to ensure we receive the money we are expecting
Follow our processes and issue refunds where appropriate
Raise Purchase Orders (e.g., for buying equipment, licences, and training)
Create/update documents that explain how our processes work
Maintain and regularly update mailing lists and expressions of interest
Support for teaching and training services:
Make sure that room, computers, software and equipment comply with our standard checklist and that they are ready when needed (e.g., are the computers and projection screens on? is the right software installed?)
When you identify non-compliant issues take remedial action (e.g., fix the issue directly or contact the technical support team)
Track, audit and keep inventories of licenses and equipment
Learn to install and test basic software, either manually or using systems provided, liaising with internal suppliers for support when required
Learn to provide basic IT and AV support (face-to-face and online). This might be showing people how to use the technology before a session or reacting quickly to live issues
Assist with the maintenance of course materials and resources, including the scheduling, recording and editing of course sessions, ensuring compliance with digital content publishing procedures
Training:Duration:
15 months practical training period, plus 3 months for End Point Assessment
Delivery model:
Work-based training with your employer
10 days Business Professionals training at college
Approximately 12 on-site assessment visits per year
Level 2 Functional Skills in maths and English (7 days at college for each, if required)
Off the job training will count for at least 6 hours per week of an apprentice’s time at work
Qualifications included:
Level 2 Functional Skills in English and maths (if required)
Level 3 Business Administrator apprenticeship standard
End Point Assessment:
Knowledge test
Portfolio based interview
Project/improvement presentation
Training Outcome:Over 80% of our apprentices continue with us in the role they have been trained for after their apprenticeship and that is just the start of their career.Employer Description:We are the largest employer in Oxfordshire with around 16,000 staff working in and around Oxford in a huge range of roles.
Our apprentices are never on their own and will benefit from a supportive environment working in collaboration with the rest of our committed team. You will also be supported by the central apprenticeship team and you will join our growing network of apprentices within the university. You will have the opportunity to become an apprenticeship ambassador for the University and region.
We will provide you with a welcoming and inclusive workplace, offering support and development opportunities that will enable you to progress and do your best work. We recognise diversity as our strength, vital for innovation and creativity, and we aspire to build a truly diverse community, which values and respects every individual’s unique contribution.Working Hours :Monday - Friday 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Team working,Initiative,MS Excel, Outlook and Word,Keen to learn new skills,A technical mindset....Read more...
