Key Responsibilities:
Provide general administrative support to various departments
Answer and direct phone calls and emails professionally
Maintain accurate records and filing systems (digital and paper-based)
Schedule meetings, take minutes, and distribute agendas
Assist with data entry, document preparation, and database management
Support the processing of invoices, orders, and other financial records
Greet visitors and handle basic reception duties
Contribute to project work and office improvement initiatives
Maintain confidentiality and comply with data protection regulations
Training:
Practical experience in a business environment
Mentoring and support from TDR training officer once a month
Development of essential office and communication skills
A Level 3 Business Administrator Apprenticeship Qualification (or equivalent)
Potential progression into a permanent administrative or business role
Training Outcome:Potential progression into a permanent administrative or business roleEmployer Description:Established in 2013, Trinity Precision Engineering is a quality-first, high-end machining specialist
Operating from our facility in the North East of England, we are ideally placed to serve our customers based across the UK. We have extensive experience of delivering world-class precision engineering solutions on time and to specification to companies at the forefront of their industry, including motorsport, aerospace and defence.
We believe quality and customer service has been key to our success and we pride ourselves on developing long-lasting successful relationships with clients. Our knowledgeable and skilled team deliver an unparalleled service and can support you at each stage of the process, from initial concept and prototype to manufacture and delivery.Working Hours :Monday - Friday between 8.30am - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
As a Business Admin Apprentice, you will work closely with the team to support daily operations. Your main duties will include:
Handling inbound enquiries via phone, email, and web chat.
Checking initial eligibility for various debt solutions
Inputting and managing client information on internal systems.
Following up with potential leads and gathering required documentation
Supporting the admin and advisor teams with general office tasks.
Delivering excellent customer service and maintaining confidentiality at all times
Learning and understanding the financial products we offer to support client queries
This is a fantastic opportunity for someone looking to grow in a professional, customer-focused environment.Training:
Business Administrator Level 3 Apprenticeship Standard
Training delivered by Rochdale Training via on-site visits
Monthly Training 1:1s with a qualified trainer to support development and progression
Training Outcome:
Opportunity for a full-time role upon completion
Potential progression to a full-time Lead Conversion Specialist and further to a full Debt Solutions Advisor role
Ongoing personal development and support with further qualifications
Employer Description:The Debt Advice Service provides confidential and professional debt advice, helping individuals regain control of their finances. We pride ourselves on a client-first approach and offer tailored debt solutions. This is a great opportunity to join a growing, supportive team and build a career in a meaningful industry.Working Hours :40 Hours per week, working patterns between the hours of Monday to Friday, 9.00 am to 6.30 pm.
Shifts to be confirmed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working....Read more...
To efficiently process all duties expected of a Pension Administrator
Understand pension auto enrolment legislation and requirements to support client written and telephone enquiries accurately, and process pension data accordingly
Able to review and understand client data provided in excel
Producing and cross checking pension contribution schedules within agreed timeframes
Maintaining records using NFP software
Ensure that client files are kept accurate and up to date
Ensure that all client history (at both employer and employee level) is fully documented
Working with the Pensions Regulator – online / telephone and email
Completing, issuing and recording statutory documentation in line with pension legislation
Working with a variety of pension providers / insurance companies - online / telephone and email
Answering employer/employee queries via telephone or email
Work with colleagues on routine outstanding work ensuring clients are aware and understand requirements / consequences
Support the day-to-day workloads of the team including inbox enquires
Manage own allocated workload taking on additional tasks during quiet periods.
Report client dissatisfaction to Team Lead and Head of Customer Service accordingly
To develop understand and work with clients under all systems and services within the Pension Team
To book client/employee calls with Consultants / Wealth Management Team as required
Training:
The successful candidate will complete a Customer Service Level 3 Apprenticeship standard.
Training Outcome:
Excellent progression available within the company
The successful applicant will undertake more responsibilities as the Apprenticeship develops with a strong view to securing permanent employment on completion
Employer Description:NFP, an Aon Company, is a people and insurance risk management business that creates local and international sustainable solutions for organisations and employees.Working Hours :Monday- Friday
Shifts to be confirmedSkills: Communication skills,Organisation skills,Customer care skills....Read more...
As a Travel and Concierge Administration Apprentice, you will support the day-to-day operations of our travel agency, assisting with bookings, client communications, and concierge services
This role provides hands-on experience in the travel industry while developing essential administrative and customer service skills
Assist in processing travel bookings, itineraries, and confirmations
Support the concierge team with researching and arranging activities, restaurant reservations, and transport
Maintain client records and update booking systems accurately
Handle customer enquiries by phone, email, or in person
Liaise with travel suppliers and partners to ensure smooth service delivery
Provide administrative support, including document preparation and filing
Learn and follow compliance, safety, and financial procedures within the travel industry
Training:
Business Administrator Level 3 Apprenticeship Standard
On the job training as well as taught sessions at New College Swindon
Training Outcome:
As a growing independent travel agency there is so much scope for career progression
There’s two main elements to the company sales and operations so theres always scope to grow within these department and be hired full time
Employer Description:At Travelnam Ltd, we believe every journey should be unforgettable. Founded by Nong Skett, and recently celebrating £1.5 million in sales and a feature in the Daily Mirror, we’re growing our close-knit, high-performing team. Backed by 450+ global travel partners through Not Just Travel and over 70 five-star client reviews, we’re passionate about designing seamless, premium travel experiences that people remember for a lifetime. For us, its not just a destination, it’s a feeling!Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental....Read more...
Answering all incoming telephone calls promptly and professionally
The preparation and maintenance of reports as required by management
Prepare and send spreadsheets of monthly Planned Maintenance jobs to suppliers
Training:Business Administrator Level 3.
This is a workplace-based apprenticeship with Wiltshire College and University Centre Assessor support. As you work and study you will work towards gaining professional knowledge and skills.Training Outcome:If the apprentice performs well during the apprenticeship, a permanent administration role may be available. Also, further opportunities within the business to progress.Employer Description:VIVO oversees Facilities Management and Service Family Accommodation Maintenance on behalf of the Ministry of Defence's Defence Infrastructure Organisation, as well as FM services for the Defence Science and Technology Laboratory, the Volunteer Estate, and the United States Visiting Forces (USVF) sites across England. Our purpose is to modernise the lived experience for our Armed Forces to achieve, grow and thrive.Working Hours :Monday - Friday
09:00 - 17:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Patience....Read more...
We are seeking to appoint a dedicated and enthusiastic Administrative Assistant Apprentice to work in our busy school office to provide routine general reception and administrative support to the school.
The successful candidate should be able to demonstrate a flexible and customer focused approach, work well within a team, have a personable and friendly manner and be sensitive to confidential information.
Connect Academy trust is fully committed to equal opportunities, safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. An on-line check of publicly available information will be completed to assess the successful candidate’s suitability to work with children.
Duties:
To support the School Administrator in the provision of efficient and effective administrative services.
To manage reception and provide first point of contact for all visitors ensuring the Trust expectations of conduct and service are met.
To maintain accurate administrative, pupil, staff and other school records.
To provide secretarial, typing and general computer/data input/retrieval services.
To provide clerical support such as photocopying, filing and stationery ordering.
To maintain up to date knowledge of all software systems used.
Liaison with parents, pupils and staff to ensure smooth operation of school.
To undertake relevant professional development to enhance personal and whole school improvement.
To attend regular briefing meetings as required for the effectiveness of the role.
To update and maintain the school website as required.
To maintain confidentiality in all matters.
Any other tasks that Head Teacher or Senior School Operations Lead requires post holder to complete.
Training:
Business Administrator Level 3 Apprenticeship Standard
18 months duration
Once a month visits and reviews - onsite.
Training Outcome:If there us a full time role available at the end of the apprenticeship then the learner will be able to apply for this. If not then PACT will work with you to find a full time role. Employer Description:Leigham Primary is part of Connect Academy Trust. Connect is a family of eight large, successful, and happy primary schools. The Trust now educates over 3300 children and 550 staff, in both Plymouth and Torbay. It operates a dynamic, values-based system where each school is a giver and receiver of support.Working Hours :Working Hours
Mon – Fri 8am – 3:30 pm with 30 unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Assisting the Transport manager with the following:
Planning shipments with haulier networks ensuring that goods are transported efficiently and safely to their destinations
Assisting with route planning
Constantly communicate with our customer service teams to ensure customer KPI’s and targets are achieved and maintained
Monitoring shipments throughout the day
Working closely with warehouse staff to manage picks, inventory and logistics
Training:
Business Administrator Level 3
Delivery of the apprenticeship will be within the workplace; regular onsite visits will take place every calendar month
Maths and English Functional skills delivered within a college setting (if applicable)
Training Outcome:This role is pivotal to the business, those who train/develop in the role will have a sound understanding of the business. Possible progression into a more technical/site-based role or an external sales role is possible.Employer Description:As a business we provided roofing solutions for new build and refurbishment projects. We work with a number of different offerings ranging from reinforced polymer modified bituminous waterproofing membranes to green roof solutions. Working with key clients and contractors across the building sector.Working Hours :Monday to Friday 39 hours per week in total.
Office hours are: 8.30am to 5.00pm on Mondays to Thursdays, with a 30-minute lunch and 8.30am to 4.00pm on Fridays, with a 30-minute lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Good geographical knowledge,Proactive decision maker,Effectively prioritise work....Read more...
Duties will include:
Data inputting
Processing invoices
Dealing with course enquiries
General day-to-day administration to support training delivery, which will include answering telephone calls and emails
Supporting staff with examination bookings
Promotion of our courses to external applicants
Processing applications and payments for Bursary funds
Training:The successful applicant will undertake the L3 Business Administrator Apprenticeship with our Business Training Department. A minimum of 6 hours per week will be spent completing off-the-job training towards the apprenticeship.
Training will cover the knowledge, skills and behaviours within the apprenticeship and you will be required to complete both practical work and written assignments.Training Outcome:Progression within the organisation may be offered to the successful candidate on completion of the apprenticeship.Employer Description:Central Training Group has been delivering specialist Apprenticeship and Vocational training since 1983. We have trained and assisted thousands of people in gaining the confidence, skills and qualifications to progress in their careers or open their own businesses.
We deliver a wide range of Apprenticeships and Vocational training including Business and Administration, Digital Marketing, Hairdressing, Beauty, Management, Customer Service and Public Sector Compliance.Working Hours :Monday to Thursday
8.45am - 5.15pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
Provide administrative support across departments, including sales, technical, and customer service teams
Assist with managing client accounts, updating CRM systems, and maintaining accurate records
Support the preparation of quotes, invoices, and order processing for IT hardware, software, and services
Maintain databases, ensuring information on products, services, and suppliers is current
Follow data protection, cyber security, and confidentiality procedures relevant to the IT sector
Training:
Level 3 Business Administrator Apprenticeship Standard
You will attend Coventry and Warwickshire Chamber of Commerce Training once a week based in Radford, Coventry
Training Outcome:
This role is a brilliant opportunity for someone who is seeking to develop themselves within an exciting team and a permanent position may be available for the right candidate
Employer Description:Based in Warwickshire, Emerald Group offers specialist IT support solutions across the West Midlands, giving you and your business a personable and friendly service for all of your IT needs.
The Emerald Group team are all friendly and relatable. We take the time to get to know our clients so we can offer the best IT support packages.
Offering personable solutions to fit the needs of our clients (Business and non-business). Emerald will always work with you to identify your goals and advise how technology will help you achieve them.Working Hours :Office working hours.
Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Learning the fundamentals of HV technologies - HV chassis, engine, fuels, transmissions, hydraulic & air braking, electrical systems, and testing
Learning how to service, maintain and repair a range of different light and heavy commercial vehicles
Ensure all job cards and service sheets are completed in a timely manner
Working alongside a qualified Technician/Mentor
Liaise with parts dept. to identify and order parts
To represent David Bratt and Sons in a professional & courteous
Training:8 x 1 week Block Release at our Wythenshawe facility - each year. 20% off-the-job.
Technical knowledge and practical skills
Reflective practice
Learning while shadowing a mentor
Practicing skills to enhance knowledge
Learning from technical training provided by the employer and sector businesses
EPA preparation and development
End point assessment:
Assessments will be in three parts-
EPA 1: Multiple Choice Exams
EPA 2: Practical task observations
EPA 3: Professional discussion
Training Outcome:Permanent job as a Heavy Vehicle Service and Maintenance Technician, with future opportunities to further develop your skills and knowledge.Employer Description:David Bratt & Sons (Haulage) Ltd., is a reputable haulage company based in Cheadle, Stockport. We specialise in the distribution and delivery of steel, construction materials and control panels. We have an exciting opportunity to join our Transport team at David Bratt & Sons as a Transport Administrator - is this role for you, apply today!Working Hours :Shift work 6.00am - 2.00pm or 2.00pm - 10.00pm, Monday - Friday and alternate Saturdays, 7.00am - 2.00pm.Skills: Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Logical,Number skills,Organisation skills,Physical fitness,Problem solving skills,Team working....Read more...
As our MDT apprentice, you’ll receive comprehensive training and support in both the technical and administrative sides of the print business, including:
Print Production: Gain experience in operating print machinery, preparing files, and ensuring print jobs meet quality standards
Print Finishing: Learn how to complete projects with precision, from cutting and binding to laminating and packaging
Business Operations: Support in day-to-day office functions, including preparing quotes, managing invoices, and handling customer inquiries
Finance & Budgeting: Understand the financial side of the business, including cost analysis, profit margins, and managing budgets
Sales & Customer Service: Assist in developing client relationships, providing product advice, and ensuring customer satisfaction
Quality Control & Workflow: Learn the importance of maintaining high standards of quality and efficiency in every aspect of the business
Training:Business Administrator Level 3 Apprenticeship Standard:
One day every two weeks at Telford College
Assigned mentor in the workplace
Assessor visits from Telford College
Training Outcome:
Become an integral & trusted part of the MDT business
Have your own portfolio of work and specialisms
Able to run the business while key staff members are off site or on annual leave
Employer Description:MDT is one of the West Midlands’ most established business, with roots going back to the 1970s. A second generation family run business, MDT are now looking for a forward thinking and hardworking individual who wants to learn all aspects of the business and help develop it to the next level.Working Hours :Monday - Friday, 9.00am - 5.00pm, 1 hour for lunch.Skills: Communication skills,IT skills,Customer care skills,Team working,Initiative,Drivers License....Read more...
This is an administrative role which will require 2-3 years of close working and technical training with an experienced staff member.
Utilise an interest and preferably a background in maths and/or science
Create certification documentation packages by checking all test results to ensure the steel meets customer specifications
Ensure that the subcontract hire worker has conducted the correct testing and results
Raise non-conformities for any discrepancies in test results to customer specifications
Issue certificates for the steel along with the certification document pack to the customer if their specifications have been met
Cross over into production control to cover periods of high demand and staff holidays
Full training will be given at the employer level for this responsible role. The skills and knowledge gained in this sector provide a strong platform on which to build a future career pathway.Training:
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence
You will be expected to work towards the Business Administrator Level 3, with support from your employer and the Chesterfield College Group
Training Outcome:
Permanent employment with planned progression to the Level 4 Professional Administration course
Employer Description:With nearly three decades of industry experience, TM Steels stands as a reliable partner for industries that demand quality, precision, and excellence in steel products. Whether you’re in the oil and gas, telecommunications, or valve sector, TM Steels offers the expertise, service, and products necessary for success in today’s competitive market.Working Hours :Monday- Friday
8.00am- 4:30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Analytical skills,Logical,Initiative....Read more...
Assist to provide a front-line service to customers across Middlesbrough and Stockton-on-Tees local authority areas accessing the digital lettings platform to ensure that housing need is met
Accompany Lettings and Nominations officer where relevant and appropriate to undertake home visits and provide advice/support surgeries in appropriate venues across the boroughs of Middlesbrough and Stockton-on-Tees
Assist to ensure lettings and nominations are dealt with in accordance with legislation and agreed policies and agreements
Training:Business Administrator Level 3.Training Outcome:There is the potential for you to secure long-term employment with the Council upon completion of your qualification, and the ability to also apply for internal vacancies restricted to employees throughout your apprenticeship.Employer Description:Stockton-on-Tees Borough Council prides itself on being a great place to work where staff are trusted, valued and supported to make a positive contribution at work. We truly value our Apprentices and recognise that they enable us to identify new talent and build new skills in our workforce.Working Hours :Monday to Friday, working hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative....Read more...
What you’ll do:
Communicate with customers by phone and email, responding to enquiries and providing excellent service.
Manage the intercom system and greet customers at the trade counter.
Handle courier queries and delivery updates.
Process sales orders and quotes using our sales software (SAGE).
Provide after-sales support to ensure customers are satisfied.
Providing support to the management team with miscellaneous administrative tasks.
Training:The apprentice will work towards the Business Administrator Standard. This will be delivered through group training once a month at our centre in Newbury and 1-1 training and review meetings.
Maths and English Functional Skills will be delivered either remotely or in person if required.Training Outcome:Ongoing training and development are encouraged. This is a great starting point to build a technical sales career.Employer Description:About Beninca UK:
Beninca UK, a satellite branch of Automatismi Benincà SpA, was formed in February 2010. With a vast amount of experience of the gate automation industry, our knowledgeable and friendly staff are always here to help. Situated in Newbury, Berkshire we are well located to serve the whole of England, Scotland and Wales with the best before and after sales service in the industry. With the backing of Beninca Group PLC based in Northern Italy we have some of the most innovative and reliable gate automation and access control products there are to offer. Our strategy is simple, we offer quality, reliable products to industry professionals but what sets us apart from our competition is our focus on customer service. Our customers are the most important aspect of our business, we are dependent on you, you are not dependent on us. We keep things simple and have the flexibility to offer the personal touch to our before and after sales service.Working Hours :Monday to Friday between 8.30am/9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Professional,Methodical....Read more...
Provide administrative support to various departments including HR, Finance, and Operations
Answer and direct phone calls and emails in a professional manner
Assist in scheduling meetings and taking minutes
Maintain accurate and up-to-date records and files
Support the processing of incoming and outgoing mail
Order and manage office supplies
Help prepare reports, presentations, and other documentation
Update databases, spreadsheets, and internal systems as needed
Provide excellent customer service to internal and external stakeholders
Learn and adhere to company policies, procedures, and health and safety standards
Training:Business Administrator Level 3 Apprenticeship Standard:
Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team
Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects
Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position
Employer Description:The Village Pharmacy Group is a network of community pharmacies known for providing a wide range of healthcare services and products, including prescription dispensing, over-the-counter medicines, and private and NHS services. They emphasize personalized care and access to expert advice, with a focus on both preventative care and management of chronic conditions.Working Hours :Monday to Friday, 9.00am to 6.00pm with a 2 hour daily break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Create all documents and work packs as necessary for the maintenance tasks requested
Liaise with other providers and aircraft operators to ensure all necessary maintenance data has been supplied and is sufficient to complete any requested maintenance
Maintain a good working knowledge of Microsoft Word & Excel as well as using the Internet to access various portals
Develop your customer services skills so you can act as a point of contact by phone and email for all technical services enquiries
Developing, implementing, maintaining and improving the efficiency of administrative services
Training:Business Administrator Level 3.
Live remote sessions every 2 weeks online with the training provider.Training Outcome:Once you have finished your apprenticeship, we would look to develop your skills and knowledge further in our Technical Services team. You could also look to progress to other parts of the business including planning and purchasing.Employer Description:Gama Aviation is a hugely diverse business that offers much more than perhaps its name would suggest. Yes, we fly but we also save lives, provide mission critical intelligence, and build systems that deliver decisive advantage.
With operations in the UK, Jersey, Europe and the Middle East, a career with us can offer travel, personal growth opportunities and the ability for long-term progression in a fast paced and dynamic service industry.Working Hours :Monday to Friday, 40 hours per week, exact working hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Responsible for providing excellent customer service to all visitors to York CVS and the Priory Street Centre.
This will include:
Basic kitchen duties
Room set-ups including the set-up of furniture and IT equipment
Front of house customer support
IT support including the arrangement of virtual meetings
Tidying of conference rooms, kitchen facilities and equipment as required
Basic cleaning duties
Providing refreshments and arranging catering as required
Providing administrative support to the reception team. This will include:
Taking bookings and enquiries - both over the phone and via email
Managing the online bookings system
Preparing documents and note taking
Training:
Business Administrator Level 3
You will attend York College on day release
Training Outcome:York CVS is a membership organisation with connections across the Voluntary, Community and Social Enterprise Sector in York.
This role may get involved in projects across the city with opportunities to network across lots of different organisations.
Internally, York CVS is keen to grow its own talent wherever possible and has a line manager who was previously an apprentice.Employer Description:We’re York Centre for Voluntary Service (known as York CVS), we’re an independent charity; supporting and championing York’s voluntary, community and social enterprise (VCSE) sector to make positive change, challenge issues and grow new ideas for the future in order to strengthen communities.
We have run a busy conference centre through our Priory Street Centre and 18 charity organisations are based with us http://www.priorystreetcentre.org.uk/Working Hours :Monday - Friday (x 1 day at college) 9am - 5pm (8.30am - 4.30pm on Fridays)
There will be an expectation to work flexibly when required including some evenings, early mornings and weekends. (This always arranged in advance).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
You will support in managing the day to day deliveries of the internal and external fleets ensuring that agreed levels of customer service are met.
Your responsibilities will include:
To carry out any allocated admin tasks accurately and efficiently as required
To support the planning team to continually monitor, evaluate and improve fleet efficiency
Maintain and continually improve customer service culture
To maintain safety, health and the environment
Strive for excellence in promoting the Brett Brand
Training:For this apprenticeship standard, learners will have the opportunity to focus on the knowledge, skills and behaviours of the standard that will allow for good business acumen, decision making and the understanding of tools and techniques in relation to time and project management.
The completion of this apprenticeship standard will require monthly training visits from a qualified IPS trainer to help support the apprentice. This will allow them to develop skills and progress the building of the apprentice portfolio to prepare the learner for End Point Assessment.
Delivery is primarily carried out through remote visits, but the trainer will visit the learner’s workplace quarterly and at the start of training to allow for a good working relationship between all parties for smooth delivery of the standard.
Upon successful completion, the learner will achieve the Level 3 Business Administrator standard.Training Outcome:Upon successful completion of the apprenticeship, you may be offered a position in administration within the company with the progression into transport planning and transport management.Employer Description:Brett Aggregates is the largest independent producer of sand and gravel in the UK with quarry, marine dredged aggregates and coated Roadstone operations serving London, the East and South East of England. Products and services include; sand, gravel, asphalt, landfill, Muck Away, marine aggregate dredging, recycling, IBA and specialist aggregates.Working Hours :Monday to Friday, 8:00am - 5:00pm, 1 hour for lunch.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Reliable,Motivated....Read more...
Provide accurate information on deliveries, collections, schedules, routes, and prices
Handle customer enquiries, complaints, and feedback with professionalism and empathy
Process bookings, cancellations, and changes efficiently
Resolve service disruptions and coordinate with customers and consignee's
Ensure compliance with safety regulations and company policies
Keep customers informed of any delays or changes to services
Maintain records of customer interactions and transactions
Administrative duties around the office
Training Outcome:After completing a Business Administration apprenticeship, you will have developed a strong foundation of administrative and organisational skills that are valuable across all sectors. Career progression may include:
Administrator/ Office Coordinator– Apply your skills in day-to-day office operations
Team Leader/ Supervisor– Step into leadership roles managing small teams or projects
Personal Assistant (PA)/ Executive Assistant (EA)– Support senior staff with high-level administrative tasks
Specialist Roles– Progress into areas such as HR, Finance, Marketing, or Procurement
Higher Apprenticeships or Further Study– You may choose to continue learning with Level 4+ apprenticeships or business-related qualifications
Operations or Office Manager– Oversee departments or entire administrative functions
Employer Description:Sovereign Transport services are renowned for their exceptional standard across the UK. In 2009 we where recognised within Pallet Networks for our Industry leading services and inducted into an exclusive Platinum Members club. In 2024 we are still Platinum Members.
We collect thousands of pallets every day from our satisfied customers across the North West. Monitoring every step of the way to ensure that your consignment meets its destination according to your requirements.Working Hours :Monday- Friday
Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working....Read more...
Act as the primary point of contact for all LAND subsidiary customers during the order placement stage.
Manage the end-to-end customer order process, ensuring order confirmations are completed within agreed timescales and KPIs.
Initiate and coordinate actions in response to order changes, maintaining accurate order and customer records, and communicating updates to relevant departments.
Oversee the contract review process to ensure compliance with LAND’s Terms & Conditions and Delegation of Authority (DLA) procedures.
Accurately interpret and input data into internal systems, including ERP and CRM platforms.
Ensure the effective fulfilment of order requirements across all relevant departments.
Deliver excellent customer service throughout the entire order lifecycle—from placement to delivery and payment.
Support and contribute to continuous improvement initiatives to enhance customer service standards and drive profitability.
Collaborate as an active member of the customer service team to improve accuracy, efficiency, and responsiveness.
Provide high-quality service to both internal and external stakeholders.
Manage the customer complaint process, ensuring timely and effective resolution.
Maintain up-to-date and accurate IPR (Intellectual Property Rights) records in accordance with governing rules.
Perform other duties as assigned by the Supervisor.
Training:
Study towards a relevant qualification, Level 3 Business Administrator Diploma.
On-the-job training and mentoring from experienced professionals.
Regular review meetings to track progress and development.
Training Outcome:Potential full-time employment for the right candidate upon successful completion of the apprenticeshipEmployer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Friday 8am – 4pm including a 30 minute breakSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
Assist with the administration of new vehicle sales for Fiat and MG, including processing customer orders, preparing vehicle paperwork, and coordinating vehicle delivery
Support the management of stock for new and used vehicles, ensuring accurate and up to date records are maintained
Process vehicle registrations, vehicle inspections, and the associated documentation to ensure timely and smooth vehicle transactions
Liaise with the sales team, manufacturers admin, and our own internal teams to ensure customer satisfaction throughout the sales and delivery process
Assist with the preparation and presentation of reports on new vehicle stock levels, sales performance, and any key operational metrics
Handle administrative tasks related to used vehicle sales, including pricing, souring and ensuring that used vehicles are correctly prepared for sale
Assist in maintaining compliance with internal systems, legal regulations, and FCA (Financial Conduct Authority) guidelines regarding vehicles sales and finance
Support general administrative tasks including vehicle invoicing, customer finance options and vehicle registration paperwork
Participate in training and development opportunities to work towards achieving a nationally recognised qualification
Training:
Financial Services Administrator Level 3 Apprenticeship Standard
You will attend training once per week either on-line or face to face with our Training Provider, Skills North East
Training Outcome:
Professional development is supported beyond the apprenticeship
Employer Description:Richard Hardie Limited is a well-established automotive dealership in the North East of England and in 2024 celebrated 50 year anniversary. They offer a diverse range of vehicles, including new and used cars across Fiat, MG and other leading automotive brands. Their reputation for delivering exceptional customer service, alongside our dedication to vehicle quality and innovation, makes them a trusted name in the automotive industry.Working Hours :Monday - Friday, 9.00am - 5.00pm (1 hour for lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Trainee Opportunity – German Speaking Administrator
Start Your Career with a Growing International Business
Location: Office-Based Stourbridge – Ideal for those based in or near Wordsley, Kingswinford, Brierley Hill, Dudley, Halesowen, Quinton, Wombourne, Kinver, Kidderminster, Wolverhampton, Birmingham or Bromsgrove Salary: Up to £27,000 (depending on experience) Benefits: Generous Holidays | Pension | Free Parking | Full Training Provided |Flexibility Hours: Full-Time 8 am – 4pm | Monday to Friday
Join a dynamic team in a fresh modern workspace
If you’re fluent in spoken and written German and looking to start or develop your career in a supportive, structured environment – this is a fantastic opportunity. Join a successful and expanding international company where you’ll receive full training, ongoing support, and the chance to develop valuable commercial and administrative skills.
You'll be working in a newly refurbished modern office with excellent facilities, alongside a team that will support your learning and help you grow into your role.
What You’ll Be Doing:
As a Trainee German-Speaking Administrator, you’ll play a key part in the day-to-day running of the business. Your training will cover a wide range of tasks such as:
Learning how to process sales orders and invoices
Communicating with suppliers – including regular contact with companies in Germany
Supporting pricing and cost calculations (full training on this will be provided)
Helping manage stock levels and place purchase orders
Keeping customer and product records up to date using company systems
Providing professional customer service by phone and email
What We’re Looking For:
Fluency in German – spoken and written (business-level or native)
Strong academic background – ideally a degree, or a minimum of A-level qualifications
Good numeracy and basic Excel skills (you’ll get full support to build on Excel)
A positive attitude, willingness to learn, and strong attention to detail
Clear communication skills and confidence working in a team environment
Why Choose This Role?
A supportive and friendly team to guide you as you learn
A modern, refurbished office with great facilities
Clear development path and career progression as you gain experience
A stable and growing international company offering long-term opportunities
Full training and mentoring to help you build your confidence and capability
Apply Today – Start Your Career With Us
If you’re ready to start your professional journey in a role that offers support, structure, and room to grow – we’d love to hear from you. Contact Kayleigh Bradley on 07908893621 or email Kayleigh is a Senior Recruiter exclusively representing NiMAC Ltd.
REF 4048KBT
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As part of your daily duties, you will:
Greet patients and visitors in person and over the phone in a polite and professional manner
Book and manage patient appointments using clinical systems Register new patients and update patient records
Handle prescription requests and issue repeat prescriptions
Manage incoming emails and direct queries appropriately
Scan, file, and distribute incoming documentation
Communicate and work closely with other practice staff and external agencies
Always ensure patient confidentiality and data protection
This apprenticeship offers a valuable opportunity to build essential skills in administration, communication, and patient service within a healthcare setting.Training:
Alongside working full time as an apprentice you will complete a Level 3 Business administrator Apprenticeship qualification
Training Outcome:
Potential for a permanent contract subject to performance / business needs
Employer Description:Bewick Crescent Surgery is the largest GP practice in Newton Aycliffe, delivering high-quality medical care to over 13,500 patients. We pride ourselves on being a friendly and supportive practice, with a strong teamworking ethos at the heart of everything we do. Our commitment to excellence extends beyond patient care—we actively invest in the development and growth of our staff to ensure continuous improvement and the best possible service for our community.Working Hours :Monday - Friday, working each day. Working hours can vary but working the minimum of 7 hours per day. A 60-minute lunch break will be awarded. A 15 minute break is also awarded.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Engineering Manager - FM Service Provider – Cambridge - Up to 65k Fantastic opportunity to work for an FM service provider in Cambridge. CBW is currently recruiting for an Engineering Manager to work in a critical building. The successful candidate will be mechanically or electrically qualified, have a proven track record in commercial building maintenance, will have experience in the overall day to day running of hard services maintenance contracts across multiple sites and demonstrate excellent customer services skills. In return the company is offering a competitive salary paying up to £65,000. Hours of workMonday to Friday - 08:00am to 17:00pm (overtime & occasional weekends)Package: £55,000 - £65,000 per annum Car allowance Key duties & responsibilitiesReport to the Contract ManagerEnsure all PPM is carried out in accordance with the maintenance specificationEnsure that all relevant paperwork is completed regarding PPM, reactive and breakdown works and that it is passed without delay to the contract administrator.Update customers CAFM system in real time with start/wait/stop completion times and provide full description of works undertaken, advising of any follow-on works required.Ensure reactive tasks throughout the sites are completed and be proactive in highlighting areas where improvements can be made.Identify and record all plant failures using quotation forms and issues to line managers.Maintaining statutory compliance is paramount and therefore excellent document control and upkeep of site files is of utmost importance. Carryout regular site auditsProduction of QuotationsProduction and collation of Condition / Dilapidation ReportsEnsure all contracts under designated control are statutory compliantEnsure that Method Statements and Risk Assessments are prepared and used for all tasks undertaken to always ensure safe working practices.Supervising and monitoring of sub-contractors works whilst they are on site undertaking maintenanceRequirementsQualified in an engineering discipline (Electrical or Mechanical); C&G, HNC, HND or higher.Experience of service delivery across a portfolio of sites (Commercial and or Residential) Previous experience of managing an engineering team.A proven track record in commercial building maintenanceAbility to communicate both verbally and in writing with all levels of staff and clients.Ability to manage and prioritise a demanding and varying workload.Excellent communication and customer service skillsLVAP Highly desirable (Not essential) Please send your CV to katie at CBW Staffing Solutions for more information. ....Read more...
Be the first point of contact for our clients in person and on the telephone
Ensure that clients feel supported and valued by delivering award-winning client liaison
The ability to handle inbound phone calls
Deliver great customer service
Provide support to the wider administration team as required
Opening and logging incoming post, sending out post and parcels
Using our in-house system to upload documents to client files
Photocopying and filing
Booking meeting rooms and appointments
Training:
Business Administrator Level 3 Apprenticeship
20% off-the-job training
End point assessment
English and maths functional skills if required
Training Outcome:
Full-time position with the business or further professional development
Employer Description:• Established in 1821, Bell Lamb & Joynson Solicitors is a multi-award-winning law firm, with offices across North Cheshire and Merseyside.We are a forward-thinking firm which has invested heavily in both IT and staff with clear opportunities for advancement, progression, and training within the firm, with 66% of the current partners being trainee solicitors within the firm.Working Hours :Monday- Friday, 9.00am- 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Creative,Initiative,Non judgemental,Physical fitness,Confident Telephone Manner,Ability to prioritise tasks,Professional manner....Read more...
