Answer telephone calls and direct enquiries to the appropriate person.
Respond to emails and maintain professional communication with customers and colleagues.
Maintain and update electronic and paper filing systems.
Schedule meetings and appointments.
Input and manage data accurately using company systems.
Assist with customer service enquiries and general reception duties.
Carry out other administrative tasks as required by the team.
Training:Training to be provided:
Business Administrator Level 3 Apprenticeship Standard
Weekly day release at CWCT, Radford, Coventry (Every Tuesday 9:30am- 4:00pm)
Training Outcome:This role offers potential for career progression within the company as you gain experience, build your skills, and demonstrate your capabilities.Employer Description:Askews Legal LLP is a highly accredited Legal 500 recommended law firm. We are known throughout Coventry and Warwickshire for taking care of our individual, family, and business clients’ legal matters quickly, expertly, and cost-effectively.Working Hours :Monday- Friday, 9.00am- 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
Providing general administrative support to the wider team
Covering the front office and reception area
Answering phone calls and directing enquiries professionally
Assisting with staff shift coordination
Scheduling meetings, preparing agendas and taking minutes
Supporting the registered manager with basic administrative tasks
Handling incoming and outgoing correspondence calls and emails
Maintaining accurate records and updating internal databases
Assisting in the preparation of reports and presentation
Delivering excellent customer service via phone, email and in- person
Managing the office mailbox and deliveries
Handling requests for car keys, property keys and other resources
Arranging office cleaners and ensuring a tidy working environment
Training:
Business Administrator Level 3 Apprenticeship Standard
Training will be completed fully within the workplace, with support and guidance from an industry trained training consultant
Training Outcome:
Progression for further development with the employer and a permanent position for the right candidate
Employer Description:At Moonrise 24hr Recruitment, we specialise in connecting talented people with the right opportunities around the clock. With a focus on professionalism, care, and reliability, we pride ourselves on delivering outstanding service to both candidates and employers. Joining us means being part of a supportive and dynamic team where your growth and development really matter.Working Hours :Monday- Friday. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Main Duties:
Booking routine service visits, repairs and other jobs into engineers’ diaries
Planning appointments by location to help keep engineers’ routes efficient and reduce unnecessary travel
Contacting customers by telephone and email to arrange or confirm appointments
Creating new jobs and updating existing jobs within Alarm Master Pro
Ensuring customer, site and job information is recorded accurately
Allocating the correct engineer and job details before appointments take place
Monitoring outstanding jobs and helping to ensure they are progressed or rebooked where required
Answering incoming telephone calls and dealing with general customer enquiries
Passing technical or urgent queries to the appropriate member of staff
Uploading documents, updating records and completing general office administration
Supporting other members of the administration team during busy periods
Training:Business Administrator Level 3.Training Outcome:Full-time post following completion of the apprenticeship programme.Employer Description:Hall & Rhodes Security Ltd, protecting what matters most since 1965Fully incorporated in 1973, we’ve built a reputation over more than 50 years for unwavering quality, reliability, and service.As one of the UK’s leading privately owned security companies, we are proud to offer tailored, expert security solutions that keep our clients safe and secure, no matter the challenge.Our deep-rooted values and dedication to excellence have earned us the trust of businesses and individuals across Yorkshire.With a rich history and an eye on the future, we continue to lead the way in providing peace of mind to our valued customers.Working Hours :Monday - Friday 8.30am - 5.00pm.Skills: Administrative skills,Attention to detail,Communication Skills,Customer care skills,Initiative,IT skills,Non judgemental,Number skills,Organisation skills....Read more...
Listing and maintaining products on eBay, Amazon and other ecommerce platforms
Checking our prices against other sellers to make sure we're competitive
Updating product information, descriptions and pricing
Monitoring online sales and looking for opportunities to increase sales
Processing and managing customer orders
Printing delivery labels and preparing orders for dispatch
Completing the daily delivery note run
Helping to maintain accurate and professional product listings
Supporting promotions and new product launches
Learning how to use ecommerce platforms and tools
Using sales information to identify opportunities to improve performance
Working with the wider team to help grow our online business
Training:Business Administrator Level 3.
Training will be delivered through Nottinghamshire Training Group (head office, Worksop), with sessions held on alternate Tuesdays at the centre and alternate Tuesdays via remote learning.Training Outcome:With the opportunity to progress into permanent employment.Employer Description:JHM Butt & Co is an established specialist supplier of garage and workshop equipment, tools, safety products and accessories. Based in Harworth, the company supports businesses across the UK with a wide range of quality products, expert service and technical solutions. With a strong focus on customer service and continued growth, this apprenticeship offers an excellent opportunity to join a successful business, gain valuable experience and develop your skills in a supportive working environment.Working Hours :Monday - Thursday: 9:00am - 5:00pm, Friday: 8:30am - 4:30pm
Lunch: 30-minutes.
There may also be occasional weekend work on a rota basis, which can be completed remotely.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Patience....Read more...
Dealing with incoming and outgoing telephone calls
Dealing with incoming and outgoing post
Liaising with clients, service providers and health care practitioners
Liaising with internal departments to ensure an excellent level of service is provided
Welcoming visitors and assisting with hospitality
Answering incoming telephone calls
Scanning, filing, and archiving paperwork
Following company procedure and workflow arrangements
Recording, updating and archiving information
Use of office equipment (photocopier, fax machine etc.)
Training:
Business Administrator Level 3 Apprenticeship Standard
English and maths Functional Skills (if applicable)
Minimum of 6 hours off-the-job training per week at employer premises
One day per month training at Protocol Consultancy Services in Birmingham City Centre
Training Outcome:
A full-time role may be available to the successful candidate at the end of the apprenticeship
Increments in pay based on performance reviews
Employer Description:Cherish Home Care is a domiciliary care provider in Birmingham, Sandwell and Dudley. It provides care in the community.Working Hours :Monday - Friday, 09:00 - 17:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Non judgemental,Willingness to learn....Read more...
The apprentice will support the efficient running of Honeycomb Care’s administrative and staff-onboarding functions. Working under supervision, their duties will include:
Supporting recruitment and onboarding by requesting application forms, identification documents, references and other required information
Updating onboarding trackers and monitoring outstanding DBS, right-to-work, training and employment-check requirements
Creating, organising and maintaining accurate electronic and paper staff records
Responding professionally to telephone calls, emails and general enquiries from applicants, employees and external professionals
Preparing letters, emails, spreadsheets, meeting notes and routine management reports
Helping to coordinate staff induction, mandatory training, competency assessments and renewal reminders
Scheduling interviews, meetings, supervisions and other appointments
Entering and checking information on company systems while maintaining confidentiality and data-protection standards
Supporting audits by locating records, checking files against approved checklists and reporting gaps to the responsible manager
Assisting the wider management team with general office administration and service-improvement activities
Training:Learning on the job with regular tutor contact and support.Training Outcome:Upon completion the successful candidate would be considered for a permanent position, and may include progressing to Recruiting and onboarding administrator, compliance administrator and have the opportunity to work towards a level 4 qualification.Employer Description:Honeycomb Care Ltd is an established health and social care provider delivering domiciliary care, supported living, live-in care, mental health support and complex care services. We support people to live safely and independently in their own homes and communities through compassionate, person-centred care.
Our values are teamwork, outstanding care and support, professionalism, integrity and compassion. We are committed to creating a supportive workplace where employees receive appropriate training, supervision, mentoring and opportunities for career development. Every team member is expected to promote dignity, choice, independence, inclusion and positive outcomes for the people we support.
Working Hours :Monday - Friday 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
A dynamic role, where you will learn and develop various skills and knowledge required for a successful career in business administration and customer service
Acting as a point of contact for the team, taking telephone calls, accepting and recording enquiries accurately, relaying information to the appropriate person/department
Booking appointments with clients
Assisting with distribution of information/mail as required, scanning, photocopying
Compiling and sending emails
Entering and updating confidential data on computerised systems, including databases and spread sheets
Maintaining up-to-date e-filing systems
Attend staff meetings and other meetings as and when required
Attendance at a review meeting with the appointed training provider to fully comply with the requirements of the apprenticeship programme
Training:
Business Administrator Level 3 Apprenticeship Standard
Functional Skills in maths and English, if required
Attending online workshops once a month through EKC Group
Training Outcome:
Could lead to a full-time position
Employer Description:For many years we have provided a comprehensive electrical service to our customers, we are based in Minster on Sea, Sheerness but cover all areas in London, Kent & Essex. We pride ourselves on the efficient and friendly service we offer to our customers, and strive to achieve 100% customer satisfaction.
We have high standards and offer excellent value for money on every job we complete, always maintaining a high levels of customer satisfaction, giving you complete peace of mind at all times.
If you are looking for electrical services in your area, then RJA Electrical Services is here to help!
We have developed a deep understanding of working within the both the public and private sector over the last 10 years through various projects.
Our first-class service is achieved through understanding the importance of anticipating and managing risk to keep costs under control, but also delivering to tight timescales whilst maintaining the highest levels of safety and quality.
We play an active part in the trade associations we are involved in and we understand the responsibilities and trust that accompany each accreditation.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
The post holder will be working in the main reception area the best part of their hours and will be expected to have good customer service skills, be able to provide a friendly, efficient, welcoming and professional service to children, their families and all visitors, whilst ensuring the correct procedures are followed regarding entry to the building in order to maintain the security and integrity of the services provided.
In addition to performing the receptionist function, the apprentice will also be required to provide administrative and IT support, filing, data entry, shredding of confidential documents, answering emails and dealing with general enquiries from both visitors and staff. There will also be opportunities for working on the SIMS and FMS programs, Synergy and Parentmail portals, as well as working closely with our website host and maintaining the school’s website.
The apprentice may be requested to work some days at Maples Nursery School and some days at South Acton Children’s Centre every week, which will be discussed and arranged at the beginning of the apprenticeship.Training:Business Administrator Level 3.Training Outcome:Securing a permanent employment contract.Employer Description:We are a maintained Local Authority Nursery School providing education and childcare for children between the ages of 9months and 5 years. We believe in continuous learning, development and progress for all and are a very inclusive setting. We support children and ensure that they have the best possible start to their education in a friendly, supportive and fun learning environment providing solid foundations for their future.Working Hours :Monday - Friday. Times to be discussed at interview stageSkills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Duties Will Include:
General Administration, ie typing, filing photocopying, faxing
Typing of quotations and dealing with sales engineers on a daily basis
Answering phone calls and liaising with customers on the telephone and face to face
Database management
Monitoring our websites, making sure all information is up to date
Scheduling social content throughout the week
Communicating with contacts regarding testimonials and remarketing
Keeping our third-party digital agency up to date and providing content when needed
Research into promotional opportunities, such as magazine advertisement
Keep up to date with the industry and our competitors- Assisting the AR clerks with any adhoc duties
Training:Business Administrator Level 3.Training Outcome:Full-time post following completion of the apprenticeship programmeEmployer Description:Founded in 1990, Vixen has enjoyed continual growth and has built up a reputation as a leading name in the surface treatment industry, supplying machines to customers throughout the UK and worldwide.Supplying machines to well-established customers in many different industries throughout the UK and worldwide, our success can be based on many attributes:- 30 years experience in the manufacture of degreasing and blast cleaning equipment- Extensive range of standard and custom-built machines- Customers trust Vixen to provide them with quality equipment that is reliable, well-made and represents value for money- The team is committed to providing excellent customer service with a highly trained aftersales team and service department which help maintain machines and keep operations running smoothly- The aftersales department provides customers with the ultimate unique aftercare packageWorking Hours :Monday- Friday, 9am - 5pmSkills: Administrative skills,Attention to detail,Communication Skills,Customer care skills,Initiative,IT skills,Non judgemental,Number skills,Organisation skills....Read more...
No two days are the same. You'll work alongside our experienced Account Management team, learning how we deliver exceptional service to customers across the UK. This will include:
Processing orders
Updating our web-to-print platform
Supporting client projects
Managing stock replenishments
Responding to enquiries
You'll play a real part in keeping our customers happy while developing valuable business and communication skills.Training:You'll complete the Business Administrator Level 3 Apprenticeship while gaining practical experience every day.
Your training provider will support you throughout the programme, combining structured learning with hands-on coaching from our experienced team.
By the end of your apprenticeship, you'll have recognised qualifications and real workplace experience.Training Outcome:We don't see this as "just an apprenticeship" - we see it as the start of a career. As your confidence and experience grow, you'll have the opportunity to progress into an Account Manager role, building long-term relationships with customers and taking ownership of your own accounts, whilst learning and understanding fully the serviced print industry. Many of our team have built successful careers by developing and progressing from within.Employer Description:SF Taylor is an award-winning print company based in Stockport. Celebrating 100 years in business, we combine the latest technology with exceptional customer service to support organisations across the UK, including NHS Trusts, universities, local authorities and businesses. Our people are at the heart of everything we do, and we're passionate about helping them learn, grow and succeed.Working Hours :Monday - Friday, 8.45am - 4.45pm (Lunch: 12.30pm - 1.00pm).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Team working,Initiative,Willingness to learn,Positive attitude,Enthusiasm....Read more...
As a Business Support Administrator Apprentice, you will:
Manage and respond to emails in a professional and timely manner
Use Microsoft Office applications, including Outlook, Word, Excel and Teams, to support day‑to‑day business activities
Handle inbound and outbound telephone calls, providing a courteous and professional service
Work with internal systems and platforms, including financial systems such as Civica (full training provided)
Support financial and administrative processes with a high level of accuracy and attention to detail
Build and maintain effective working relationships within a team environment
Manage and prioritise a rotating workload to meet deadlines and service standards
Rotate through a variety of business support functions to develop a broad range of skills and experience
The role involves both process‑driven tasks and customer‑focused administrative work, contributing to the delivery of an efficient, high‑quality service.Training:The Business Support apprenticeship will be supported by a local training provider, and you will be given allocated time during the working week for off-the-job training. Training Outcome:After successful completion of the apprenticeship, there may be the opportunity to progress to a higher level or apply for a permanent role in the council if one is available and suitable at the end of your learning. Employer Description:We are the local authority for Plymouth, providing services and information to many of the area’s 262,700 residents as well as businesses and visitors. We employ over 2500 members of staff in a wide range of occupations including health consultant, park ranger, children’s social worker, refuse driver, registrar, housing delivery officer and customer support assistants.
Plymouth City Council is a Disability Confident Leader and equal opportunities employer. All applicants will be considered for employment regardless of any of the protected characteristics.
As part of our commitment to promoting equality we offer guaranteed interviews to those who meet the essential criteria and are considered disabled, care experienced or are an Armed Forces Service Leaver within the last two years.Working Hours :The location of this role will be split between Chelson Meadow and Prince Rock Depot.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Assist with day-to-day administrative tasks, including filing, data entry, and managing correspondence
Support the recruitment process by scheduling interviews and maintaining candidate records
Help manage client and staff records, ensuring all information is up-to-date and accurate
Assist in the preparation of reports, presentations, and other documentation
Provide excellent customer service to clients, staff, and visitors
Support the coordination of training sessions and staff meetings
Handle telephone and email inquiries professionally and efficiently
Perform other administrative duties as required to support the team
Training:
Business Administrator Level 3 Apprenticeship Standard
Day release at Middlesbrough College
Training Outcome:
Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available
Employer Description:SNE Care Services provide the highest level of support to you from the comfort of your own home or out in the community, whatever your health requirements we can be sure to meet your needs with a person centred approach to meet your satisfaction and we will endeavour to provide the best quality of care.Working Hours :Monday - Friday, working hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Logical,Team working,Patience....Read more...
We are looking for an Accounts Administrator Assistant to join our Company where you will perform a variety of administrative and clerical tasks and work with our Accounts team and the Directors.
Our ideal candidate has prior experience and knowledge of accounts, is goal-oriented and has a deep knowledge of customer service best practices. If you have exceptional organizational skills and draw energy from being part of a team, we would like to meet you.
Responsibilities:
Inputting daily payments from live deals
Taking incoming calls and answering any queries from current customers
Processing new agreements
Liaising with Sales Team/directors and suppliers for customer needs
Assisting with monthly & quarterly reconciliations along side all the daily accounting tasks – most important
Production and implementation of direct debit mandates and payment allocations using our bespoke software – most important
Implementing and updating data and reconciliations on our accounting software
Creating new documents and complying with GDPR / legal requirements - high importance
Processing completed agreements
Archiving
Training:
There is no day release for this apprenticeship
Training Outcome:
There will be a full time role on completeion of the apprenticeship, providing you have proved to be a valuable addition to the team
Employer Description:At Victor Finance we have built our reputation on the ability to get to know our customers and help provide them with funding to develop their business. With over 100 years of experience as well as a dedicated contact you will always feel you are getting the best service possible.Working Hours :Monday - Friday from 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The Operational Support Apprentice is a key position within the operational team at Scarisbrick Hall. The role serves as the first point of contact for pupils and parents seeking support with a range of day-to-day issues, ensuring that family’s needs are met effectively and efficiently. The role combines administrative, well-being, and customer service duties, requiring a proactive, caring, and organised individual who can maintain a positive and supportive school environment.
This position requires someone who can manage pupil services such as lost property, support with operational issues, provide quality customer service to our families, provide first aid, all while maintaining an approachable and calm manner to support the overall operations of the school community.
Scarisbrick Hall School is proud to have a reputation for high academic standards and staff who will go ‘above and beyond’ to secure the best possible outcomes for all students. The school is set in the beautiful setting of Scarisbrick Hall Park including woodland, lake and attractive surroundings. Scarisbrick Hall School is a member of the Independent Schools Association.
We are committed to safeguarding and promoting the welfare of children. Applicants must be willing to undergo child protection screening, including checks with past employers and the Disclosure & Barring Service. A full employment history is required for all applicants. The school will conduct this check.
As an employer we will teach you how to complete the following tasks:
Provide administrative support to the school office and operations team
Assist with answering telephone calls, emails and general enquiries professionally
Help maintain accurate records, filing systems and school information
Support arrangements for meetings, events, visitors and day-to-day school activities
Use Microsoft Office and school systems to produce documents, update information and support communication
Work safely and confidentially in line with school policies, safeguarding expectations and data protection requirements
Training:Business Administrator Level 3.
Throughout the programme, apprentices will develop key workplace skills including IT, communication, record keeping, decision-making, planning and organisation, project management, and interpersonal skills. They will also build professional behaviours such as adaptability, responsibility, and professionalism.
Training is delivered primarily in the workplace by an assessor, with 20% off-the-job learning during contracted hours. The apprenticeship concludes with an End Point Assessment (EPA), comprising an online multiple-choice test, a portfolio-based interview, and a project or improvement process presentation.Training Outcome:After this apprenticeship:
Your earnings can increase over time with an apprenticeship. Find out about potential future pay https://www.apprenticeships.gov.uk/apprentices/apprentice-pay-and-future-salary#
Completion of Level 3 Business Administrator Apprenticeship Standard.Employer Description:Scarisbrick Hall School is an award-winning co-educational independent school in Scarisbrick, Lancashire, close to the towns of Ormskirk and Southport. Providing personalised learning from nursery to age 18, we are recognised as the top Sixth Form in the North of England and among the top 10 nationally for progress and value added. We are also one of the select few Grade 1 independent schools rated 100% excellent by the Independent Schools Inspectorate (ISI). This makes Scarisbrick Hall one of the most accomplished and highly-acclaimed independent schools in the region.Working Hours :Apprentice Vacancies (2-positions available).
30-hours per week, term time only.
Working Hours:
1-Apprentice: Monday to Friday, 8:00am to 2:00pm.
1-Apprentice: Monday to Friday, 12:00pm to 6:00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Initiative,Good communication skills,Willingness to learn....Read more...
Key accountabilities
Deliver excellent customer service by responding to membership and general enquiries via telephone, email and website, providing accurate information and promoting the benefits of CDI membership and professional registration.
Under the guidance of the Membership & Finance Lead, manage the full membership administration process, including processing applications, renewals, upgrades, lapses and account updates.
Provide membership administration support to the Membership & Finance Lead for bulk and partner-funded membership schemes.
Maintain the integrity and accuracy of membership data by performing regular data verification and cleansing activities and maintain accurate membership records in line with agreed procedures and service standards.
Support prospective and existing members by providing guidance on membership options, eligibility criteria, member benefits, website access, and account functionality, helping to maximise member engagement and retention.
Administer member communications, including membership welcome packs (badge and certificates), login details, renewal reminders, and other membership-related correspondence.
Monitor and manage shared inboxes and communication channels, ensuring enquiries are acknowledged and resolved within appropriate timescales
Handle frontline complaints and account queries professionally, working with colleagues across the organisation to resolve issues and ensure a positive member experience.
Coordinate the handling of returned quarterly magazines, liaising with members to update address information and facilitating the reissue of copies as appropriate.
Finance
Support membership-related financial administration, including processing purchase orders, raising and amending invoices, submitting supplier forms, identifying unallocated payments, supporting credit notes and refunds, and assisting with debt recovery activities as required.
Team responsibilities
Work collaboratively with colleagues across CDI departments to support database maintenance, audience list management, testing of membership processes and systems, and the resolution of membership-related queries.
Provide general administrative support to the organisation, including handling post, maintaining membership resources and office supplies, and undertaking other duties appropriate to the level of the role.
Attend conferences and team days when required.
General responsibilities
Contribute to the continuous improvement of membership processes, systems, and member services by identifying opportunities to enhance efficiency, data quality, and the overall member experience.
Ensure all your work complies with GDPR and data protection requirements.
Training:The apprentice will be allocated with an assessor who will visit them within the workplace once every 6- 8 weeks.
In addition, they will attend an online lesson once every other week.
The apprentice must complete a minimum of 6 hours off the job each week.Training Outcome:A business administration apprenticeship provides a strong foundation for a career in office and business support, with opportunities to progress into more senior roles as you gain experience. A typical career path begins as a Business Administrator, followed by Senior Administrator or Office Coordinator, and can lead to positions such as Office Manager, Executive Assistant, Operations Manager, or Business Manager.Employer Description:The CDI is proud to be the professional body for all aspects of career development, supporting members across the UK and internationally in their work with clients of all ages. We champion the profession and the vital role it plays in empowering individuals, strengthening the economy, and enriching society.
Membership is essential for careers practitioners who want to access our full range of benefits - from professional recognition and resources to training, networking, and advocacy. Working Hours :Full-time apprenticeship position, working 9:00am to 5:15pm in the office, with dedicated study time provided to complete apprenticeship training and coursework.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
With RNN Group support, this apprenticeship will give you expert training alongside the South Yorkshire Pension Authority to develop you into a professional Business Support Administrator.
This role will specifically develop your administration skills alongside increasing your knowledge of the pension sector and providing a refreshing and varied career.
This Apprenticeship will support you to be able to carry out the below duties & tasks:
Analysis, Reporting & Documentation
Organise information to agreed procedures by filing, data entry, checking/matching data etc to ensure accurate records are maintained.
Prepare and dispatch a range of routine documents to meet the daily priorities in their area of responsibility.
Service Delivery
Carry out administrative and/or support activities to contribute to the smooth running of the team.
Receive and respond to everyday enquiries from customers to provide a timely, courteous and efficient service to others.
Planning & Organising
Organise routine meetings, make arrangements and booking under clearly defined instructions and maintain diaries.
Help prepare straightforward materials to assist in the effective organisation of internal/external activities.
Assess the range and volume of work to be undertaken for the days ahead and plan to ensure it is completed to time and to an appropriate standard.
Finance /Resource Management
Follow set ordering procedures to ensure adequate, low value supplies and resources are available to meet office/work unit requirements.
Work with others
Receive visitors and provide routine information in a courteous manner, to promote a positive image of the team.
Organisational
Values – To uphold the values and behaviours of the organisation in self and others.
Equality & Diversity – To work inclusively, with a diverse range of stakeholders, and promote equality of opportunity.
Health, Safety & Wellbeing – To maintain high standards of Health, Safety and Wellbeing at work and take reasonable care for the health and safety of self and others. To have regard to and comply with the safeguarding policy and procedures as appropriate.
Training:
Business Administrator Level 3 Apprenticeship Standard.
Functional Skills Maths Level 2 (if required).
Functional Skills English Level 2 (if required).
Monthly online sessions and termly face-to-face taught sessions.
Training Outcome:Full-time employment and progression to higher education.Employer Description:South Yorkshire Pensions Authority is a unique organisation within the Local Government Pension Scheme as the only democratically accountable single purpose pension organisation in the UK. We are both a local authority and a pension fund.
You can view lists of the Councillors who have chaired the Authority and the individuals who have held statutory roles running the Authority through its history
SYPA and its pension fund have a history which has seen them at the forefront of many developments and debates within the Local Government Pension Scheme and the wider pensions industry.
This role will see you become apart of this history, enabling you to provide a service that supports thousands of local residents and employers/employees.Working Hours :Monday - Friday, hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Ability to prioritise workload,Friendly and approachable,Interest in administration....Read more...
Main Duties:
Support advisers with actions arising from annual and biennial client reviews
Prepare and issue client correspondence and ongoing service documentation
Liaise with pension providers and investment companies to obtain information and process requests
Maintain accurate client records using the firm's CRM system
Monitor ongoing service workflows and ensure adviser actions are completed within agreed timescales
Assist with general client correspondence and provider communications
Support the administration team with day-to-day business administration tasks
Ensure all work is completed accurately and in line with FCA compliance procedures
Handle confidential client information in accordance with GDPR and company policies
Support advisers with cash flow analysis and technical planning work as your knowledge develops
Undertake any other duties consistent with the nature of the role
Training:As an apprentice, you will receive support through both on-the-job learning and formal training as part of your apprenticeship programme.
This will typically include:
Study towards a Level 3 Business Administrator Apprenticeship Standard
Ongoing one-to-one mentoring from experienced financial planners and administrators
Practical training in financial planning administration, pensions and investments
Experience using industry-leading financial planning systems and provider platforms
Development of technical knowledge, organisational skills and FCA compliance awareness
Opportunity to study towards professional qualifications with the Chartered Insurance Institute (CII) as your knowledge and experience develop
Training Outcome:Karrek Chartered Financial Planners is committed to developing talent from within. Upon successful completion of the apprenticeship, there may be opportunities to progress into roles such as Financial Planning Administrator, Paraplanner or Financial Adviser, alongside continued professional development and support towards industry qualifications.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.
Working Hours :Monday - Friday 9.00am - 5.00pm (1 hour lunch break).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative....Read more...
Assist with the planning and scheduling of traffic management works.
Use digital platforms and the company's field management system to allocate, monitor and update live jobs.
Liaise professionally with clients, local authorities, operatives and suppliers by telephone and email.
Support the booking and coordination of labour, vehicles and traffic management equipment.
Maintain accurate electronic records and ensure all documentation is completed correctly.
Assist with the preparation of permits, work schedules and job packs.
Respond to customer enquiries in a professional and timely manner.
Carry out general office administration duties as required.
Support the processing of timesheets, job records and operational paperwork.
Training:
This is a fully work-based programme.
You will get allocated time to complete your apprenticeship work and also receive regular meetings with your training provider.
You will be studying the Level 3 Business Administrator Apprenticeship Standard.
Training Outcome:The successful candidate will undertake an appropriate apprenticeship programme alongside on-the-job training. They will receive support to develop the knowledge, skills and behaviours required to become a competent Traffic Management Co-ordinator.Employer Description:Operating across multiple sectors of the highway management sector. With exceptional depth of experience in the industry, we look to make your life easier in all aspects of traffic management, road resurfacing and event management. You can feel assured that from initial site inspection, through to design, construction and final delivery, we will exceed your expectations across our service delivery. Here at Total Resources we understand the importance of working alongside our clients to ensure their requirements and specifications are fully met and that they are supported by a highly skilled and experienced team through which they will receive the service level required to successfully deliver their individual project.Working Hours :07:30 - 17:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Logical,Team working....Read more...
Wren Travel is looking for an enthusiastic and organised Business Administration Apprentice to join our growing team on a full-time basis.
This is a varied role where no two days are the same. You will play a key part in supporting the smooth running of the business while gaining valuable experience within the travel industry.
Your duties will include:
Managing incoming emails and responding to customer enquiries.
Liaising with hotels, tour operators and travel suppliers.
Assisting with preparing bespoke holiday quotations.
Supporting clients before, during and after their bookings.
Maintaining accurate customer records and updating internal systems.
Preparing travel documentation and customer mail packs.
Writing personalised postcards for clients.
Assisting with general office administration and filing.
Supporting marketing activities and social media where required.
Providing excellent customer service both over the phone and via email.
You will receive full training and support while completing your Level 3 Business Administration Apprenticeship. This role offers the opportunity to develop valuable business, communication and customer service skills within a fast-growing independent travel company.Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Business Administration qualification, which will help start your career and give you an insight into the business's processes and procedures
Our training is all completed remotely via Teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you
You receive 20% off-the-job training during this apprenticeship, which is included in your weekly working hours
Training Outcome:
Successful completion of the apprenticeship could lead to a permanent position as a Business Administrator or Travel Consultant, with opportunities for further training and career progression as Wren Travel continues to grow.
Employer Description:Wren Travel Limited is an independent, travel agency established 2.5 years ago, part of the Not Just Travel brand. We specialise in creating bespoke holidays and exceptional travel experiences for clients across the UK. As a growing business, we pride ourselves on delivering outstanding customer service, building strong relationships with trusted travel partners, and providing expert travel advice. Our friendly and supportive team offers an excellent opportunity for someone looking to start or develop a career within the travel industry while gaining valuable business administration experience.Working Hours :Monday - Friday 9am - 5pm with 30 minutes lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
· Answering incoming telephone calls and directing enquiries to the correct department.
· Monitoring shared email inboxes and responding to general enquiries.
· Supporting the Customer Service team with customer updates and administrative tasks.
· Assisting the Transport Planning team with entering and updating job information.
· Keeping internal systems and spreadsheets accurate and up to date.
· Communicating with drivers, customers and other departments when required.
· Supporting with filing, scanning, document preparation and general office administration.
· Assisting with HR administration, including employee records, training information and holiday documentation.
· Helping to prepare reports and collect information for the management team.
· Learning how different departments work together to support the daily transport operation.
· Completing apprenticeship coursework and attending any required training sessions.
· Carrying out other reasonable administrative duties as required.
Full training and ongoing support will be provided.Training Outcome:Opportunity to develop into a full time position and participate in further work-based learningEmployer Description:Tyldesley Distribution Services Ltd. is a family-owned and managed company with more than 40 years of experience in the transport industry. Our founding ethics and principles still hold strong today.
We are looking for an enthusiastic and reliable Office Junior Apprentice to join our busy transport office.
This is a varied role that will provide experience across several areas of the business, including Customer Service, Transport Planning Administration and HR Administration. The successful candidate will gain a full understanding of how the office operates while working towards a Business Administrator Level 3 qualification.
The position is ideal for someone looking to begin a long-term career within an office, customer service, administration or transport environment.
We are happy for the successful candidate to start working with us before the apprenticeship course officially begins.Working Hours :Monday - Friday 9am to 5pmSkills: Communication skills,IT skills,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Willingness to learn....Read more...
The Trust Administrator (Apprentice) will provide professional administrative support to the Chief Executive Officer (CEO), Senior Leadership Team and Central Services Team, whilst undertaking a structured Level 3 Business Administrator Apprenticeship.
Working alongside experienced colleagues, the postholder will develop the knowledge, skills and behaviours required to become an effective business administrator within a Multi Academy Trust. The role offers the opportunity to gain practical experience across a range of business functions including Executive Administration, Governance, Human Resources, Communications, Estates and Compliance, whilst completing the nationally recognised apprenticeship standard.
The apprentice will receive comprehensive training, coaching and mentoring throughout the programme and will progressively take on greater responsibility as their knowledge, confidence and competence develop.
The postholder will contribute to delivering an efficient, professional and customer-focused administrative service that supports the Trust's strategic priorities and enables academies to provide the very best education for children and young people.
Providing confidential administrative support to the Chief Executive Officer whilst developing an understanding of executive administration
Supporting the effective organisation of the CEO's diary, arranging meetings, appointments and events, ensuring priorities are managed appropriately with guidance where required
Acting as a professional first point of contact on behalf of the CEO, responding to telephone calls, emails and enquiries in a courteous, timely and confidential manner
Assisting with the preparation of agendas, briefing papers, reports, presentations, correspondence and other documentation using Microsoft Office 365
Learning to produce accurate meeting minutes, action logs and follow-up documentation for meetings attended by the CEO and Senior Leadership Team
Supporting the monitoring and tracking of actions arising from meetings to ensure agreed deadlines are met
Assisting with travel arrangements, accommodation bookings, hospitality and meeting logistics
Supporting the preparation and coordination of Board and Committee documentation
Maintaining confidential electronic and paper filing systems in accordance with Trust procedures and data protection requirements
Assisting with academy onboarding, conversion and Trust development projects through effective administrative coordination
Collecting, collating and presenting information requested by senior leaders
Supporting basic financial administration, including the raising of purchase orders and processing of administrative requests in accordance with Trust procedures
Assisting with the ordering and management of office supplies and equipment
Contributing ideas that improve administrative systems, digital processes and ways of working across the Trust
Training:
Qualification: Level 3 Business Administration
Duration: 18-months
Delivery: All learning will be delivered online alongside full-time placement at the trust
Training Outcome:Possible full-time employment upon completion of the apprenticeship. Employer Description:Our Trust is dedicated to transforming lives through education, rooted in the values of inclusivity, collaboration, and innovation. These principles shape everything we do, ensuring our students, staff, and communities grow and thrive together.
This website is here to provide you with the latest news, key information, and insight into our schools, vision, and impact. Whether you're a parent, student, staff member, or visitor, we hope you find everything you need - and leave feeling inspired by the work we do.Working Hours :Monday to Friday, 8.30 am to 4.30 pm, 30-minutes lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Priority will be to help and assist the Finance and Admin Manager
Processing invoices
Matching off purchase orders
Sending out customer statements
Checking off supplier statements
Help with packing website orders
Checking coding
Answering telephone calls and emails
Dealing with colleagues to obtain clarification when required
Updating product prices
Greeting customers in the shop
Data inputting
Dealing with incoming post
To assist our different departments within the company to help with daily tasks and to gain knowledge and experience of the business
Training will be given on using our CRM software Big Change and our Finance system Xero
We will support you with your college training and ensure you obtain a full working knowledge to cover all areas you are required to complete
We look forward to welcoming you as you start your Business Administration Apprenticeship with us
Training:Business Administrator Level 3.Training Outcome:Potential full-time role upon completion of apprenticeship. Employer Description:A1 Stairlift Ltd provides high quality and affordable Health and Mobility products as well as our sister company providing prime stairlifts backed up by great customer service. The team prides themselves on finding the right stairlift and mobility product and spare parts for the each individual customer. The friendly team is always on hand to respond quickly and provide constant care and help with customer queries.Working Hours :Monday to Friday. 8:30am to 5:00pm with a 30-minute lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Initiative....Read more...
Registering applicants, booking appointments for viewings
Liaising and dealing with clients/queries
Sending and responding to emails
Managing files
Answering the phone
Tenant referencing
Filing
Managing inbox
Preparing tenancy agreements and other paperwork
Data entry
Carrying out basic property research
Assisting team members
Diary management
General administrative duties
Provide excellent customer service
Training:
Full training will be given, leading to a recognised Business Administrator Apprenticeship Standard qualification
Full on-the-job training will be delivered
Off-the-job training will be supported by our Training Provider - Davidson Training UK Ltd
You will also complete the Functional Skills in maths and English up to and including Level 2 (if you already do not hold the equivalent)
Training Outcome:
There is potential for the right candidate to become a permanent member of the team once their qualification has been completed
Employer Description:We are a truly independent estate agency which is owned and managed by local, experienced and enthusiastic property professionals.
Our staff are knowledgeable and very easy to talk to so whether we are helping you buy, sell or let we are committed to supporting you from beginning to end.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Full Driving licence desired,Good level spoken english,Good telephone manner,Team worker,Enthusiasm and common sense,Personable....Read more...
Reception & Customer Service:
Answer incoming calls and manage shared inboxes
Welcome visitors and respond to enquiries
Direct queries to appropriate departments
Enrolments:
Support learner onboarding and enrolment processes
Check eligibility documentation and funding evidence
Maintain accurate learner records on internal systems
Contracts & Compliance:
Assist with maintaining contract documentation
Support learner file compliance checks
Update trackers and reports
Prepare documentation for audit activity
Short course Administration:
Support creation of short course delivery plans
Liaise with employers and process bookings
Process end of course paperwork and issue certificates
Human Resources:
Support recruitment administration
Maintain personnel files
Support Monitor DBS and Right to Work documentation
Quality & Compliance:
Assist with internal quality assurance activities
Support audit preparation
Gather learner and employer feedback
Training:Business Administrator Level 3.Training Outcome:Potential for full-time employment upon completion.Employer Description:At Poultec, we take a collaborative approach to apprenticeships and training, helping employers build stronger, more effective teams and learners develop real, career-focused skills.Working Hours :Monday - Thursday: 8:30am - 5pm, Friday: 8:30am - 4:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
The key responsibilities of this role include:
Assisting with the creation of sales orders and calculations, ensuring accuracy with sales documentation
Supporting with the production of vehicle invoices
Liaising with customers and finance companies when required
Helping to maintain accurate vehicle and customer files, ensuring all documentation is complete for audit purposes
Supporting the Technical Sales Order department with day to day administration
Training:Business Administrator Level 3.
You will work within the office on a daily basis with day release to college in Coventry when required to study towards your qualification.
An assessor will also attend the workplace on a regular basis to carry out workplace assessments.Training Outcome:This role will give you an excellent understanding of general administration tasks and therefore could be used in any admin-based roles in the future.Employer Description:Daimler Buses UK LTD is part of Daimler Truck. We are one of the world's largest commercial vehicle manufacturers, with over 40 production sites around the globe and more than 100,000 employees.
Home to four bus and coach brands, Daimler Buses UK LTD is responsible for the sale of Mercedes-Benz and Setra vehicles backed by our service brand, OMNIplus and our used vehicle sales brand known as BusStore.Working Hours :You will be required to work a 39 hour week, Monday - Friday.
Normal working hours are:
Monday - Thursday: 8.30am - 5.00pm, Friday: 8.30am - 4.00pm.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Team working....Read more...
