Be the first point of contact for our clients in person and on the telephone
Ensure that clients feel supported and valued, delivering award-winning client liaison
Data Entry and database management
The ability to handle inbound phone calls
Deliver great customer service
Provide support to the wider administration team as required
Opening and logging incoming post, sending out post and parcels
Using our in-house system to upload documents to client files.
Photocopying and filing
Booking meeting rooms and appointments
Training:
Business Administrator Level 3 Apprenticeship
20% off-the-job training
End point assessment
Maths and English functional skills if required
Training Outcome:
Full-time position with the business or further professional development
Employer Description:• Established in 1821, Bell Lamb & Joynson Solicitors is a multi-award-winning law firm, with offices across North Cheshire and Merseyside.We are a forward-thinking firm which has invested heavily in both IT and staff with clear opportunities for advancement, progression, and training within the firm, with 66% of the current partners being trainee solicitors within the firm.Working Hours :Monday - Friday, between 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Creative,Initiative,Non judgemental,Physical fitness,Confident Telephone Manner,Ability to prioritise tasks,Professional manner....Read more...
HR CoordinatorLocation: Hybrid – 2 days Wilmslow (Mon & Tues) and 3 days home Salary: £25,155 per annum
We’re Citation Group. A group of businesses on a mission to make life easier for small and medium-sized companies. We get that running a business is tough. You’re spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow.
We pride ourselves on creating a workplace where everyone is valued, supported, and encouraged to bring their best selves to work. We’re known for our supportive culture, and our commitment to helping clients stay “ready for anything.” If you’re a team player who thrives in a fast-paced environment, we want to hear from you!
The RoleWe’re on the hunt for an EL/HR Administrator to join our dedicated Employment Law team and help us deliver top-notch service to our clients! If you have a keen eye for detail, a proactive attitude, and love working in a collaborative environment, this role is the perfect fit.
As an EL/HR Administrator, you’ll play a crucial role in keeping our Employment Law team running smoothly. Your responsibilities will include:• Allocating Advice Requests: Manage advice emails and callbacks within Salesforce and Outlook, ensuring they’re assigned to the right consultant.• Case Management: Merge ongoing case work with new inquiries and keep all case statuses up to date.• Quality Control: Identify and manage spam, create callback tasks for consultants, and log emails into Salesforce to maintain case integrity.• Reporting: Generate reports to assist management and reallocate workloads for absent consultants.• Team Coordination: Collaborate with other departments to streamline workflows and reduce redundant tasks.• Process Improvement: Follow established processes and proactively suggest improvements to increase efficiency.
What We’re Looking For:We’re seeking a detail-oriented, organized individual who can multi-task and prioritize effectively. Ideal qualifications include:
• Strong attention to detail with excellent time management skills.• Excellent communication and customer service skills.• Experience with Salesforce (advantageous but not essential).• A positive, proactive attitude and a “can-do” approach.• Strong relationship-building skills and the ability to work well in a team.• Resilience and flexibility in a fast-paced environment.• A background in HR or familiarity with Employment Law is a bonus.
Here’s a taste of the perks we roll out for our extraordinary team members:
• 25 Days of Holiday + Bank holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!....Read more...
HR CoordinatorLocation: Hybrid – 2 days Wilmslow (Mon & Tues) and 3 days home Salary: £25,155 per annum
We’re Citation Group. A group of businesses on a mission to make life easier for small and medium-sized companies. We get that running a business is tough. You’re spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow.
We pride ourselves on creating a workplace where everyone is valued, supported, and encouraged to bring their best selves to work. We’re known for our supportive culture, and our commitment to helping clients stay “ready for anything.” If you’re a team player who thrives in a fast-paced environment, we want to hear from you!
The RoleWe’re on the hunt for an EL/HR Administrator to join our dedicated Employment Law team and help us deliver top-notch service to our clients! If you have a keen eye for detail, a proactive attitude, and love working in a collaborative environment, this role is the perfect fit.
As an EL/HR Administrator, you’ll play a crucial role in keeping our Employment Law team running smoothly. Your responsibilities will include:• Allocating Advice Requests: Manage advice emails and callbacks within Salesforce and Outlook, ensuring they’re assigned to the right consultant.• Case Management: Merge ongoing case work with new inquiries and keep all case statuses up to date.• Quality Control: Identify and manage spam, create callback tasks for consultants, and log emails into Salesforce to maintain case integrity.• Reporting: Generate reports to assist management and reallocate workloads for absent consultants.• Team Coordination: Collaborate with other departments to streamline workflows and reduce redundant tasks.• Process Improvement: Follow established processes and proactively suggest improvements to increase efficiency.
What We’re Looking For:We’re seeking a detail-oriented, organized individual who can multi-task and prioritize effectively. Ideal qualifications include:
• Strong attention to detail with excellent time management skills.• Excellent communication and customer service skills.• Experience with Salesforce (advantageous but not essential).• A positive, proactive attitude and a “can-do” approach.• Strong relationship-building skills and the ability to work well in a team.• Resilience and flexibility in a fast-paced environment.• A background in HR or familiarity with Employment Law is a bonus.
Here’s a taste of the perks we roll out for our extraordinary team members:
• 25 Days of Holiday + Bank holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!....Read more...
Duties will include, but are not limited to:
Operate to a series of administrative procedures, including stock booking, invoicing, accounts and ordering, operating to ISO 9001.
Raise and progress conversion orders, ensuring timely and accurate processing of the details.
Administer direct deliveries from suppliers to customers.
Administer customer returns in a timely manner and progressing them through to completion.
Provide copy test certification, invoices and proof of deliveries, when required.
Raising credits – Liaising with the Business Support team to ensure a seamless approach is adopted.
Investigate and account for any batch shortfalls or excesses.
Work co-operatively with other team members to help ensure daily and monthly deadlines are met.
Learn the full range of admin tasks to help provide cover during busy periods and staff holidays.
Work co-operatively with other team members to help ensure daily and monthly targets are met.
Investigate any shortages or excesses between physical stock and computer records identifying the cause of such problems.
Make visitors feel comfortable and see to their needs.
Keep the filing and archiving accurate and up to date.
Ensure the ready supply of stationary.
Keep the office tidy and well organised.
Update and maintain any customer records for all allocated customers.
Training:20% of the paid working week will be dedicated towards off-the-job learning, as required by the Apprenticeship. This includes full, internal training on all tasks required of the role. All training will take place on site at Aalco Leeds, no day-release required.
Upon completion of the Programme, the successful candidate will gain a Business Administrator Level 3 Apprenticeship certificate of achievement.Training Outcome:We are committed to internal progression, once you have completed your apprenticeship we offer a range of internal development programmes to further your career.Employer Description:Aalco is the UK's largest, independent multi-metals stockholder with 18 Service Centres across the country. We pride ourselves on offering our customers a responsive and competitive service for supplying anything from single item orders to major contracts. There really is no minimum (or maximum) amount you can order.Working Hours :Monday to Friday, 8.30am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience,Resilient,Good underpressure,Willing to go the extra mile....Read more...
Sales and Customer Support AssistantCompetitive salary dependent on experienceLocation: Flaxton, York (new offices opening soon)Hours: Monday to Friday, 9:00am-5:00pmAbout usCharters-Reid are one of the leading Chartered Surveyors in York and across the region. We pride ourselves on making buying property simple and delivering an exceptional customer experience through our friendly office team and expert surveyors.The roleWe are looking for an organised and enthusiastic Sales Support Administrator to join our team. You will be the first point of contact for customers, managing enquiries, bookings and day-to-day administration to ensure everything runs smoothly. Working closely with our surveyors and admin team, you will help maintain our reputation for great service and attention to detail.Key Responsibilities
Handle customer calls and emails, providing information and booking surveysManage the full booking process using our internal systemsSupport with diary management and general office administrationResolve customer queries quickly and professionallyMaintain accurate records and promote our services where appropriate
About you
Office or sales administration experience (property industry experience a bonus)Confident communicator with a friendly, professional mannerStrong organisational and multitasking skillsProficient in Microsoft OfficeA team player with a flexible, positive attitude
What we offer
Competitive salary (DOE)25 days holiday plus bank holidaysCompany pension schemeFree onsite parkingSupportive and friendly working environment
If you are proactive, people-focused, and enjoy variety in your day, we’d love to hear from you! Apply now with your updated CV. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
With RNN Group support, this Apprenticeship will give you an insight into AESSEAL and how a worldwide business operates.
This role will specifically develop you into a professional administration specialist in a global organisation.
You will learn the skills, knowledge and behaviours to assist with:
Managing customer inquiries and processing their orders
Facilitating communication of technical information between colleagues and customers
Handling purchasing tasks as needed
Contributing to design work aimed at measuring and achieving company performance targets
Ensuring exceptional quality of service is provided throughout the entire customer workflow
material creation
Use of the ERP system (SAP) as well as job booking on and internal job creation using the PLM system
Exceed customer expectations wherever possible
Develop, implement, maintain and improve administrative services
Training:
Business Administrator Level 3 Apprenticeship Standard
Functional Skills maths Level 2 (if required)
Functional Skills English Level 2 (if required)
Monthly Day Release online (3 hour sessions) and 10 weekly onsite reviews and observations
Training Outcome:
Full time employment and progression to higher education
Employer Description:AESSEAL is the world’s leading specialist in the design and manufacture of mechanical seals and support systems. They are renowned as one of South Yorkshire's best employers, providing lifelong careers for the right individual that fits into their core values and their ethos.
AESSEAL invest heavily into their staff. They provide many opportunities for Apprenticeships in their business and drive forward to ensure they have the best talent South Yorkshire has on offer for their Rotherham branch.
If you would like to join a vibrant, forward thinking, innovative and excellent business, AESSEAL are the company for you. Just as their slogan states, you could experience the exceptional.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Some knowledge of Microsoft,confident communicator,Motivated....Read more...
Supporting all departments including the sales team with admin tasks and customer enquiries
Updating internal systems, logs and spreadsheets with accurate information
Preparing documents, quotes and reports for the team
Managing incoming calls, emails and messages professionally
Assisting with scheduling deliveries and coordinating with drivers
Organising files, records and general office documentation
Helping maintain a smooth workflow across departments
Providing excellent customer service to clients and partners
Contributing to day-to-day office operations and process improvements
Training:
Training will be at Doncaster College, where you will have access to a wide range of facilities on offer
Day release
You will undertake the Level 3 Business Administration apprenticeship standard https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0
You will undertake Functional Skills for English and/or maths if needed
You will undertake both on and off-the-job training by a team of industry-qualified professionals to give you the best skills, knowledge, and experience
Training Outcome:
Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate
Employer Description:Ayla Logistics is a growing, dynamic haulage and transport company who's currently integrating and expanding into the warehouse and fulfilment sector who's based in Doncaster. We specialise in road freight solutions, offering reliable, efficient transport services with a modern fleet and a customer-first mindset, providing timely deliveries and a reputation for professionalism and consistency.
As part of the Ayla team, you’ll join a supportive and ambitious environment where staff development and career progression are valued. Our culture is built on teamwork, clear communication and growth, so there’s real opportunity for you to build skills and advance your career as the company expands.Working Hours :9am to 5pm, Monday to FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Acting as a first point of contact for incoming customer enquiries by phone and email
Providing accurate information regarding services, job status, and operational requirements
Logging customer jobs and supporting ticketing accurately within the company system
Liaising daily with drivers to ensure they have accurate job sheets, site access details, and disposal information
Communicating any changes or issues to drivers and planners in real-time
Supporting the Transport Planner with scheduling, reallocating jobs, and managing driver availability when required
Ensuring compliance information (waste transfer notes, permits, photos, disposal tickets) is uploaded and correctly recorded
Assisting with generating and sending customer job confirmations, updates, and completion reports
Updating customer records, site details, and job notes on internal systems
Supporting job checks, and general administrative tasks
Helping to monitor shared inboxes and action queries in line with service desk requirements
Learning and understanding the basics of the liquid waste industry, including tanker operations, disposal sites, and environmental compliance
Ensuring customer and driver information meets regulatory requirements
Escalating compliance or safety concerns to the operations team
Minimum of 6 hours per week spent on apprenticeship work and training
Training:Business Administrator Level 3.
You'll attend monthly 1-2-1 meetings (online via teams every month - NO classroom OR college!) with your tutor and learn about modules including the organisation, stakeholders, relevant regulation, business fundamentals, processes & external factors. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer.Training Outcome:As with any apprenticeship opportunity - if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business.Employer Description:Environmental Waste Management (EWM) is a fast-growing business specialising in liquid waste disposal and the removal of hazardous waste. Based in Epping, their team of highly skilled professionals handle flood-related waste, contaminated materials, sewage, industrial waste and are specialists with hazardous waste removal.Working Hours :Monday to Friday 9am to 5pm.Skills: Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Logical,Organisation skills,Problem solving skills,Team working....Read more...
Purpose and impact:You will play a pivotal role in recruiting learners, ensuring that they are provided with information, advice and guidance to allow them to make an informed decision relating to their learning journey. You will ensure that Realise match the right learner to the right programme. You will be the first point of call for our referral partners when they contact Realise by telephone and email. You will allocate learners to courses based on suitability. The Role Whilst we can’t promise that every day will be the same, your key responsibilities are likely to be: • Ensuring learners receive a fast, friendly, and professional first impression of our organisation — feeling supported and motivated from the very first contact.• Demonstrating friendly, engaging and welcoming behaviours with our referral partners and stakeholders. • Undertaking Right Learner Right Programme telephone calls and any further reminder calls ahead of course commencement.• Contributing to the smooth running of the business development team, through your organisational skills, communication, and attention to detail.• Accurately maintaining data and records held on our learner system.• Providing an efficient, caring and committed service to our learners, ensuring they will move confidently from referral source into learning.• Ensuring all potential learners are advised of the correct identification and right to work evidence required to join a course.• Establishing excellent knowledge of, and working within, the parameters of funding rules to maintain compliance levels. • Representing Realise at events where potential learners, employers and referral partners may be present. At Realise, we believe in nurturing a positive work environment where our employees thrive both personally and professionally. We understand that a fulfilling career goes hand-in-hand with a balanced and enjoyable life. That's why we offer a wide range of benefits designed to make your time with us as rewarding as possible. Here's a glimpse of what you can expect when you join our business:• Birthday leave• Generous annual leave - 25 days• Health Shield cashback scheme• Exclusive discounts• Flexible work options• Employer contributory pensionTraining:Your full role and responsibilities will be set out by your employer. They will provide you with all of the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day.You will be working towards the Business Administrator Level 3 apprenticeship standard, which includes:•Knowledge, Skills and Behaviours• Business Administrator L3 Apprenticeship Standard•Functional skills in Maths and English if requiredThis will be delivered by your dedicated training provider, Realise.Training Outcome:Realise has many opportunities to develop and progress throughout the organisation.Employer Description:We specialise in delivering apprenticeships and adult learning programmes across England. Our programmes include Health and Social Care, Early Years, Management, Human Resources, Learning & Development, Retail, Customer Services, Business Administration, Passenger Transport and Hair. Through our experienced trainers and coaches, we work collaboratively to deliver meaningful training experiences. We are proud to work with a diverse range of employers every day and help make a positive contribution to society and the economy. Realise is a collection of nearly 500 knowledgeable professionals who deliver inspiring and meaningful training programmes. Our people-centred culture helps us inspire over 10,000 learners a year.Working Hours :37.5 hours per week Monday to Friday, shifts TBC.Skills: Administrative skills,Attention to detail,Communication Skills,Customer care skills,Friendly,Initiative,IT skills,Non judgemental,Organisation skills,Problem solving skills,Team working....Read more...
We’re looking for an organised and proactive Office Administrator to join our team and play a vital role in supporting our care operations. You’ll be the backbone of the office, ensuring everything runs smoothly so our care assistants can focus on delivering excellent care to our customers.
Your day-to-day will include managing administrative tasks such as:
maintaining accurate customer and staff records
preparing new customer information packs
keeping our systems up to date.
You’ll be the friendly first point of contact for telephone and face-to-face enquiries, communicating professionally with customers, families, and team members.
You’ll support the team by:
managing supplies including uniforms and PPE
handling petty cash
preparing training rooms
assisting with quality assurance checks.
From producing care assistant contracts and ID badges to helping with competitor analysis, you’ll gain valuable insight into all aspects of running a successful care business.
We’re looking for someone who’s flexible, reliable and thrives in a team environment. If you’re detail oriented, have strong communication skills, and want to contribute to a company that make a real difference in people’s lives, we’d love to hear from you.
We’re a trusted Bluebird Care franchise serving communities across Colchester & Tendring and Braintree & Uttlesford. We’re passionate about enabling people to live independently and comfortably in their own homes, delivering high-quality domiciliary care that truly makes a difference.
From supporting older adults and people living with dementia, to providing specialist care for individuals with learning disabilities, physical disabilities, or complex clinical needs, we tailor every service to the person we’re caring for. Whether it’s a quick check-in visit or round-the-clock live-in care, we put our customers at the heart of everything we do.
What sets us apart are our values. We’re kind and caring, building genuine relationships with our customers. We’re professional and respected, maintaining the highest standards of care. We’re fun and passionate, bringing positivity and energy that makes customers look forward to seeing us. We’re innovative, embracing new approaches and technology. And we’re supportive, we’re one family, working together to help people live their best lives.
Join our team and be part of a company that’s proud to deliver outstanding, person-centred care that meets CQC standards and exceeds expectations every day.Training:Our blended approach means that our programmes are flexible and enable you to experience a range of learning and support opportunities in a variety of formats such as online or at a local ACL centre. You will have a dedicated tutor who you will meet (online or face to face) once a month who will guide you through your apprenticeship and prepare you for your End Point Assessment. Reviews of progress are carried out every 12 weeks with the learner, their line manager and the tutor. Additional workshops and seminars will be available to all learners to support additional learning. You will complete a Level 3 Business Administrator apprenticeship.Training Outcome:This apprenticeship offers an excellent foundation for a rewarding career in the care sector. You'll gain hands-on experience across all areas of care service administration, from customer relations and compliance to quality assurance and business operations.
As you develop your skills, you'll have opportunities to progress into roles such as Care Coordinator, Scheduler, or Office Manager, where you'll take on greater responsibility for managing care teams and customer services. Your understanding of both the administrative and operational sides of the business will position you well for supervisory and management positions.
The care sector continues to grow, offering long-term career stability and diverse pathways. Whether you're interested in moving into recruitment, training coordination, quality assurance, or registered management, this role provides the knowledge and experience to help you get there.
You'll work towards a recognised qualification while earning, building a strong professional network, and developing transferable skills in administration, communication, and organisation that will serve you throughout your career. We're committed to supporting our team members' growth and development, providing ongoing training and the opportunity to shape your future in a sector that truly makes a difference.Employer Description:We were established in 2010 and have been proudly serving our local communities across Colchester & Tendring and Braintree & Uttlesford for over 14 years. Since our inception, we've built a strong reputation for delivering compassionate, high-quality domiciliary care that enables people to live independently and comfortably in their own homes.Working Hours :37.5 hours per week (8:30 am – 5:00 pm, Monday to Friday);
This includes 6 hours off-the-job training time (e.g. online classes, shadowing, coursework).
20 days plus public holidaysSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental....Read more...
As an Apprentice Administrator, you will play an important role in supporting the daily administrative functions within a busy residential and nursing care environment. You will receive comprehensive on-the-job and off-the-job training, developing a wide range of transferable skills such as customer service, IT, communication, and financial processes.
Typical Duties Include:
Maintaining records and organising filing systems
Assisting with financial tasks such as processing invoices
Learning and applying new skills through regular training and development
Providing general office support across the team
GCSE Maths & English (Grade 4) essentialAdministrative experience and basic Excel knowledge are desirable.
If you are enthusiastic, eager to learn, and looking to begin a rewarding administrative career, we would love to hear from you. Apply today to join our dedicated team at Whitby Court Care Home.
Training:All training will take place within the care home, alongside structured online e-learning modules provided once appointed. You will work to a clear training plan and be supported by experienced staff to help you progress through your apprenticeship.Training Outcome:The successful apprentice may have the opportunity to continue in an administrative role within the company following completion of the apprenticeship.Employer Description:In the picturesque town of Whitby, Yorkshire, Whitby Court is a beacon of love, care, and community. Here, every resident is not just cared for but celebrated.
Set on lovely grounds, Whitby Court offers tailored care for each resident and diverse spaces for group activities or private moments with family and visitors. Located in the serene setting of Whitby, Yorkshire, our home has everything you need to live a lovely later life.Working Hours :Monday to Friday, 9:00am to 5:00pm tbc.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Knowledge Excel Spreadsheets,Willingness to learn & develop....Read more...
Sales administration
Answering telephone, dealing with enquiries, taking messages
Taking orders and contacting customers/suppliers to place orders and chase supplies
Formulating SOP (Standard office procedures) for the admin function
Managing emails, enquiries and orders
Entering orders onto the system
Filing
Booking in, and checking stock against orders
Logging pallets received
Checking delivery notes, and querying any incorrect deliveries with suppliers
Managing stock reports
Helping in the warehouse
Minimum of 6 hours per week spent on apprenticeship work and training
Training:Business Administrator Level 3 Apprenticeship Standard:
You'll attend monthly 1-2-1 meetings (online via teams every month - No classroom OR college!) with your tutor and learn about the modules
You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer
All apprenticeship work and training is completed in the workplace, during working hours
Training Outcome:
As with any apprenticeship opportunity - if you prove yourself to be a valuable member of the team there could be the potential of a permanent post within the business
Employer Description:Deli Continental are an importer distributor of long-life bakery products for onward supply to UK retailers, wholesalers, Cash & Carry, and catering suppliers. Established in 1990, they have built an excellent reputation in the trade and grown the business to be one of the key suppliers in the sector. All products are supplied through their own warehouse on their own trucks, giving a very high standard of customer service.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Logical,Number skills,Organisation skills,Patience,Problem solving skills,Team working....Read more...
Support customers using FA online platforms, and general queries
Monitor performance and participation information for clubs and organisations signed up to FA Programs
Support the annual registration of Clubs, Teams, Players and Leagues
Support the England Football Accreditation renewal process.
Support the business in delivering excellent customer service through effective communication
Execute tasks as required to meet the Berks & Bucks FA changing priorities
Training:Duration:
15 months practical training period, plus 3 months for End Point Assessment.
Delivery model:
Work-based training with your employer
10 days Business Professionals training at college
Approximately 12 on-site assessment visits per year
Level 2 Functional Skills in maths and English (7 days at college for each, if required)
Off the job training will count for at least 6 hours per week of an apprentice’s time at work
Qualifications included:
Level 3 Business Administrator apprenticeship standard
End Point Assessment:
Knowledge test
Portfolio based interview
Project/improvement presentation
Training Outcome:Completeing the business administration apprenticeship may be a gateway to further career opportunities, including senior support roles or management.Employer Description:We are the governing body for football in Berkshire & Buckinghamshire. We are responsible for leading, protecting, developing and supporting players, clubs, leagues, coaches, volunteers and referees participating in the game across the county.Working Hours :Monday to Friday 9am to 5pm.
You will on occasion be required to work evenings and weekends, TOIL is offered. Your primary office location will be in Milton Park, OX14 4SB, however there will be opportunities for remote working as appropriate.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Team working,Initiative,MS Excel, Outlook and Word....Read more...
Network and Compliance AdministratorReporting to: Head of ComplianceSalary: Competitive, dependent on experienceContract type: Full Time (35 hrs per week), PermanentLocation: Newark, NG24 1BS (remote/hybrid working)Who are we:Fiducia Commercial Network is a trading name of The Fiducia Network Ltd which is a commercial finance ‘Appointed Representative’ (AR) network. Our mission is to evolve, manage, and maintain the network of choice for the commercial finance broker with a duty of care, best customer outcomes and the needs of the SME at the heart of all they do.Building long-term broker-client relationships in an industry that has for far too long been just about the transaction. Quality support from qualified professionals, offering evidence-based guidance for all business in all sectors, going through the many and varied stages and phases of running a business.The Role:The Network and Compliance Administrator is responsible for supporting effective onboarding and ongoing administration of Appointed Representatives (AR’s) within the Network. This role also provides essential assistance to the Compliance team, ensuring adherence to regulatory and compliance requirements in line with relevant frameworks, policies, and standards. The ethos of the compliance team is to support the health of the business and protect consumer outcomes with expert knowledge, support, and challenge.Key Roles & Responsibilities:
Monitor the firm’s appointed representatives, ensuring all relevant regulatory requirements are met through client file checking.Support Operations Manager and Network Managers administrative duties as required.Ensure the firm’s prospective appointed representatives are effectively and efficiently on-boarded.Complete tasks within the compliance monitoring plan.Maintain the ‘White documents’ used by the appointed representatives and ensure they are kept up to date, and the appointed representatives are aware of any changes made.Maintain the firm’s compliance with Consumer Duty and report any concerns to the Head of Compliance.Research customer complaints and queries in line with the firm’s Consumer Duty obligations.Complete data related queries in line with the firm’s Data Protection obligations.Assist with answering queries raised by the appointed representatives in a timely manner.Feeds data and narrative to the Head of Compliance and ensure these are of high quality and accurate.Comply at all times with the Compliance Training & Competence Scheme of the firm.Comply at all times with the requirements of the Financial Services and Markets Act 2000, and the FCA Principles, Code of Practice.
Required Qualifications/Expertise:
Experience in a similar role and a passion for providing exceptional customer service.Experience of managing workloads and administration with a proven track record of multi-tasking and working to deadlines.Work in a consistent and compliant manner to FCA standards.
Technical:
Excellent attention to detail.Ability to understand data.Good presentation and communication skills.Proven ability to maintain and build strong collaborative working relationships.Good organisational skills.Good ability to prioritise workload.Strong skills in Microsoft Office and general IT.Interest in finance and compliance.
Behavioural:
Excellent written & Verbal communication skills.Experience of collaborating with internal and external stakeholders.Proven planning ability - identifying priorities and actions to assist in delivering results.Personal resilience and ability to respond positively to pressure.
Interested? Please apply with your updated Cv. INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
We are seeking a motivated Business Administration Apprentice to join our friendly team. You will act as part of the Admin Team to undertake a wide range of administrative tasks, using MIS systems, email and other databases and providing a comprehensive service to staff, students and governors. Your day-to-day duties will include:
· Processing telephone calls and ensuring appropriate action is taken.
· Operating standard office equipment, e.g. fax machine, franking machine and photocopier.
· Greeting, registering, and welcoming visitors at Reception.
· To include taking/issuing payments/payment requests.
· Keeping a record of staff, visitors and contractors signing in and out of the building.
· Operating access control for monitored, automated external entrances, exercising appropriate security procedure and practice.
· Ensuring that the Reception area is kept tidy and projects a professional image of the School.
· In the event of a fire and/or any other emergency complying with the Academy procedures.
· Ensuring pupils sign in and out when entering and leaving the building when necessary.
· Checking and signing for deliveries at Reception.
· Photocopying and filing.
· Providing administrative support to the School Administrator Accessing pupil information using the Academy’s MIS System, Arbor
Training:Apprenticeship Details - 16 months expected duration to complete, working towards your Level 3 Business Administration (School Administrator) Qualification. (All learning is delivered online/ remote).
Training Provider: LMP Education (rated 1st best UK training provider)Training Outcome:Completion of apprenticeshipEmployer Description:Rowanfield Infant School is proud to be part of The GLA. The children of Rowanfield Infant and Junior School make it a very special place to work. Being able to serve the children, their families and the local community is something all of the staff at Rowanfield consider a privilege.
The 4Ds of Rowanfield – ‘Dream, Drive, Duty and Dazzle’ - underpin everything we do. Through this vision we aim to nurture values, skills and attitudes that enable children and adults to develop and respond positively to all opportunities and challenges:
• Dream: your goals and aspirations
• Drive: your levels of determination and resilience
• Duty: your responsibilities, manners and ‘doing the right thing’
• Dazzle: the 'feel good factor' and celebrating differences & achievements of all!Working Hours :Monday - Friday 8:30am – 3:30pm(Term time only 38-40 weeks)Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative,Patience....Read more...
The role requires a confident and organised person who has excellent communication skills and a strong work ethic.
Ability to absorb information and efficiently apply this knowledge to work scenarios and show intuitive.
A focus on adding value and contributing to the efficiency of the company, through support of all functional areas, working across teams and resolving issues as requested.
Supporting all departments including:
Reception
Sales
Purchasing
Accounts
Stock control
Training:
Level 3 Business Administrator apprenticeship standard (can include Level 2 elements if required)
Level 2 Functional Skills in maths and English (if required)
This apprenticeship is delivered through a combination of Work Based Assessment and day/block release. The programme will culminate in an End Point Assessment, where all the skills and knowledge gained on the apprenticeship will be formally tested.Training Outcome:We are seeking the right candidate to complete and develop with the business. The company has continued to employee all previous apprentices after completing the apprenticeship. Ability to develop the role and take on additional responsibilities.Employer Description:Interbelt Ltd, established in November 1991, provides high quality conveyor belting, service and associated products throughout the UK. Operating in many different industries from Waste management to Food preparation, tailoring our service to suit each individual customer. The majority of our customers are “Blue Chip” companies, Pirelli, Toyota, Ibstock Brick etc. Over the years we have continually invested in the quality and range of equipment and tools to enable us to offer all types of specialist PVC and rubber belts manufactured in house. We hold one of the largest stocks of rubber and PVC belting in the UK serviced throughout the UK by our local distributors. Interbelt is proud of its Health and Safety record, safety is our No 1 priority. We also hold ISO9001, 14001,18001 accreditation.Working Hours :Mon – Fri 0830-1630, 1 Hour Lunch break.Skills: Administrative skills,Analytical skills,Attention to detail,Communication skills,Initiative,Organisation skills,Presentation skills,Problem solving skills,Team working,Time-Management....Read more...
Administration and Office Support:
Assist with general office duties including scanning, filing, post, documentmanagement and maintaining tidy workspaces.
Update and maintain internal systems, including the CRM, client records and job tracking tools (e.g., Glide).
Support the team with diary management, scheduling meetings and preparing documents.
Client Service Support:
Be a first point of contact for clients via phone, email and at reception.
Manage incoming enquiries professionally and direct to the correct team member.
Assist with sending proposals, engagement letters and onboarding documents.
Compliance and Data Management:
Support Anti-Money Laundering (AML) checks by completing ID requests and ensuring documentation is uploaded correctly.
Maintain accurate client files in line with GDPR and internal compliance standards.
Help with updating Companies House records, client data and statutory information as required.
Financial Administration:
Assist with calls to HMRC.
Support the team in responding to basic payment or invoice queries.
Direct more complex queries to senior team members promptly.
Team Support:
Support senior administrators, practice manager and accountants with ad-hoc tasks.
Assist with organising team meetings, training sessions and events.
Contribute to continuous improvement of processes and workflows.
Training:
Business Administrator Level 3
Maths / English functional skills (if required)
No day release, qualification to be completed within the apprentice work place
Training Outcome:Potential for long term employment.Employer Description:Our mission is, through effective financial advice and strategies, to proactively help the owners of professional service companies focus their time where they can add the most value so they can grow their businesses and achieve the success they know they deserve.Working Hours :Monday - Friday, 9.00am - 5.00pm.
30 min break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The successful applicant will have excellent communication skills and should be able to communicate well. They should also be honest, open and be able to deal with a pressured working environment whilst handling and managing difficult situations through excellent negotiation and customer service skills.
We are looking for a bubbly outgoing person who is self motivated, flexible, a team player and has a strong desire to develop a career within this sector.
Key responsibilities:
Receptionist
Make appointment/ arrange meetings
Delivering message to the courts
Receive & process all clients & visitors
Running errands – preparing post & special deliveries
Photocopying
Logging all incoming calls without delay & conveying messages
Monitoring incoming/outgoing emails
Preparing documents through audio-typing & word processing – training to be given
Daily filing and photocopying of paperwork
Maintain diaries for the senior staff
Keep the office tidy at all times
Ensuring that the positive image & ethos of the company is maintained
Training:
Full training will be given leading to a recognised Apprenticeship Standard as a Business Administrator Level 3
On-the-job training will be delivered by the employer with the training provider support
Off-the-job training will be delivered by the training provider in partnership with the employer
You will also complete the Functional Skills in maths and English up to and including Level 2 (if you already do not hold the equivalent)
Training Outcome:
We are looking for someone that wants to grow within the organisation
There are long term career prospects available after successful competion of the apprenticeship
Vast opportunities to develop your own skills, and the chance to work alongside industry experts
Employer Description:TAHMINA & Co is a niche firm that has developed a first-class reputation specialising in Criminal Defence.
The emotions of your case can often be too much to handle and what you say innocently could be used against you. TAHMINA & Co will do their very best to offer you a professional, efficient and caring service.
We provide services to those in need of representation at the Police Station, Magistrates Court and the Crown Court.Working Hours :Monday- Friday, 9.00am- 5.30pm
1 hour unpaid lunch.Skills: IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Excellent Communication Skills,Excellent Literacy Skills....Read more...
Duties to include but not be limited to:
Monitor sales email inbox ensuring emails are dealt with in a timely manner
Receiving and processing sales orders on the ERP system
Verifying orders, including customer’s personal information and payment details
Raising picking lists, checking off orders picked and processing delivery dockets from picked sales orders
Preparing the daily haulage manifest and organising the haulage schedule with freight companies
Ensuring that all relevant documentation is ready, on time, for handover to the haulage companies each day
Dealing effectively and efficiently with customers’ requests & queries. i.e., stock availability, delivery times, notification of delays etc.
Imparting technical and product information to customers including offering alternative product choices
Dealing with customer queries and complaints
Proactive telesales function within the sales office focussing on individual and team KPIs
Point of contact for the sales representatives, receiving and processing orders, dealing with sample requests etc.
Meet and greet in the office and dealing with any trade enquiries
Work effectively with other departments
General office administrative duties and any other duties that may be assigned
Training:
Business Administrator Level 3 Apprenticeship Standard
Weekly off the job training
Bi-weekly half day learning session
Functional skills in English and maths if required
Blended on/off the job training and location to be confirmed
Training Outcome:
Opportunity for career progression within a dynamic, forward-thinking team who are willing to encourage and assist with career progression
Employer Description:About Us
At Wood Innovations, we strive to build a progressive and forward-thinking team that is focused on personal growth and development. We understand that our employees are the foundation of our company, and we aim to create an environment that allows them to thrive and reach their full potential. Our commitment to providing outstanding customer service is a key competitive advantage, and we believe that this requires a team of passionate and dedicated individuals.Working Hours :Monday- Friday
9.00am- 5.30pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
Ordering ID badges (keeping log up to date)
Completing New Starter Security Screening vis NSSA (National Screening Agency) portal
Maintaining the training matrix, booking training requests and ensuring all training is up to date
Creating and co-ordinating company newsletters
Registering for Tender opportunities and preparing for them; completing PPQs and client supplier questionnaires
Completing administration for all yearly Accreditations such as Constructionline, Safe contractor and CHAS (overseen by external advisors)
Maintaining the accident log and reviewing each incident
Reviewing and monitoring Subcontractor log, ensuring compliance and requesting documentation from subcontractors
Ensuring compliance with ISO9001, completing necessary actions and liaising with external consultant to ensure on track throughout the year
Organising annual health and safety, ensuring all evidence is submitted and actions
Updating internal phone list
Co-ordinating new starter inductions and scanning into Bright HR
Signing out tools and equipment for engineers
Assisting with Fleet Management
Minimum of 6 hours per week spent on apprenticeship work and training
Training:Business Administrator Level 3.
You'll attend monthly 1-2-1 meetings (online via teams every month - NO classroom OR college!) with your tutor and learn about the modules. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer.Training Outcome:As with any apprenticeship opportunity - if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business.Employer Description:Century Fire & Security Ltd is an established, friendly, committed, family ran business that values their team and clients. They specialise in the Service, Maintenance and installation of Fire, intruder alarms, CCTV, Access Control, Automatic gates and barriers solutions. Long Established since 2001, they pride themselves on their positive team culture, customer care and value for their extensive discipline range. Working Hours :Monday to Friday 8.30am to 5pm.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Logical,Organisation skills,Problem solving skills,Team working....Read more...
You must live local to Grays in Essex. We are receiving many applications from across the UK. Please only apply if you are based locally, as applications from outside the area cannot be considered.
The successful applicant will have excellent communication skills and should be able to communicate well. They should also be honest, open and be able to deal with a pressured working environment whilst handling and managing difficult situations through excellent negotiation and customer service skills.
We are looking for a bubbly, outgoing person who is self-motivated, flexible, a team player and has a strong desire to develop a career within this sector.
Key responsibilities:
Receptionist
Make appointment/ arrange meetings
Delivering message to the courts
Receive & process all clients & visitors
Running errands – preparing post & special deliveries
Photocopying
Logging all incoming calls without delay & conveying messages
Monitoring incoming/outgoing emails
Preparing documents through audio-typing & word processing – training to be given
Daily filing and photocopying of paperwork
Maintain diaries for the senior staff
Keep the office tidy at all times
Ensuring that the positive image & ethos of the company is maintained
Training:
Full training will be given leading to a recognised Apprenticeship Standard as a Business Administrator Level 3
On-the-job training will be delivered by the employer with the training provider support
Off-the-job training will be delivered by the training provider in partnership with the employer
You will also complete the Functional Skills in maths and English up to and including level 2 (if you do not already hold the equivalent)
Training Outcome:
We are looking for someone that wants to grow within the organisation
There are long-term career prospects available after successful completion of the apprenticeship
Vast opportunities to develop your own skills, and the chance to work alongside industry experts
Employer Description:TAHMINA & Co is a niche firm that has developed a first-class reputation specialising in Criminal Defence.
The emotions of your case can often be too much to handle and what you say innocently could be used against you. TAHMINA & Co will do their very best to offer you a professional, efficient and caring service.
We provide services to those in need of representation at the Police Station, Magistrates Court and the Crown Court.Working Hours :Monday - Friday, 9.00am- 5.30pm.
1 hour unpaid lunch.Skills: IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Excellent Communication Skills,Excellent Literacy Skills....Read more...
Sales Operations ExecutiveLocation: Wilmslow, Cheshire (Hybrid)Working Hours: 8:30 am – 5:00 pm Salary: £24,000 + Commission OTE £35K
We are Citation. We are far from your average service provider. Our colleagues bring their brilliant selves to work every day and we create an environment where they can shine. We have been proudly delivering valuable HR and Health and Safety services to SME’s across the UK for over 20 years. Passionate about service, we’re on a mission to revolutionise our colleague’s and client’s experience by employing brilliant people who are experts at what they do and smile whilst they are doing it.
The Citation Group is looking for a detail-oriented and proactive Sales Operations Executive to join our fast-paced and growing Contact Centre team. This is a fantastic opportunity to play a key role in supporting our internal finance operations as we continue our exciting international growth journey.
We’re looking for someone with a excellent organisational skills, and a collaborative approach to working across teams. If you thrive in a dynamic environment and enjoy being part of a business that makes a real impact, we’d love to hear from you.
The role:• Review recorded customer calls to assess the quality of appointments booked, ensuring they meet business standards and criteria.• Share selected call recordings with colleagues to support training, feedback, and continuous improvement initiatives.• Manage the administration and allocation of inbound leads to the appropriate teams or individuals.• Answer inbound customer calls, providing a professional and helpful first point of contact.• Handle appointment cancellations efficiently, updating systems and communicating changes as needed.
Requirements:About you:• Confident and proactive, with a positive, can-do attitude.• Quick to pick up the phone and handle challenges head-on.• Strong listener with great attention to detail.• Eager to learn and excel.• Sales or contact centre background is a bonus.• Organised, reliable, and comfortable with admin tasks.• Understands the value of great customer service.• A team player who communicates clearly and works well with others.
Why join us?If you're looking for your next opportunity to grow, have an eye for detail, and enjoy being the person who keeps things on track behind the scenes – this could be the perfect role for you!
As our new Call Quality & Support Administrator, you'll join a vibrant, fast-paced team that values collaboration, energy, and great conversations. In this role, you'll help ensure our appointments meet high standards, support lead management, and keep daily operations running smoothly.
In return, you’ll get full training, ongoing support, and access to great benefits as part of the Citation Group. Whether you're taking your first step into a quality or admin role, or building on experience in a sales or customer service environment, this is a brilliant place to learn, grow, and make a real impact.
Here’s a taste of the perks we roll out for our extraordinary team members:
25 Days of Holiday: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.
Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.
Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.
Why not come and join our growing team now?....Read more...
Summary:We are looking for a motivated and organised Apprentice Business Administrator to join our team. This is an excellent opportunity to start your career in business administration, gaining valuable hands-on experience across a range of office functions while working towards a recognised qualification. You will play a key role in supporting the smooth running of the office and assisting various departments with administrative tasks. For the right person, there are real opportunities to progress and build a long-term career within the business.
Main Responsibilities:
Act as the first point of contact for visitors, phone calls, and emailsManage and respond to emails and calls, directing enquiries to the right team members.
Process timesheets accurately and support the payroll process.
Assist with raising and processing purchase orders and maintaining related records.
Provide general office support, including filing, photocopying, scanning, and maintaining office supplies.
Support the team with data entry, record-keeping, and other administrative tasks as required.
Contribute to a positive and professional office environment.
Training:Full training and support to complete your Level 3 Business Administration apprenticeship in partnership with Salford City College.
In work training - 6 hours per week allocated to apprenticeship.Training Outcome:Real opportunities for progression and long-term career development at Wingates upon successful completion of full Level 3 Business Admin Apprenticeships.Employer Description:Our people are among the most experienced and knowledgeable professionals in the industry. At Wingate we all share a common drive to succeed, an enthusiasm for their work and a passion for providing exceptional service to our clients and communities.Working Hours :Monday to Friday, 8.30am - 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Hardworking,Keen to learn,Punctual,Reliable & a strong work ethic....Read more...
Handle incoming calls, emails, and customer enquiries in a friendly and professional manner.
Assist with scheduling appointments, site visits, and project timelines, attending construction sites for pre-start meetings with the contracts department.
Maintain accurate records, including job sheets, invoices, purchase orders, and customer information.
Support the preparation of quotations, contracts, and other company documentation, work with the estimating department and learn to markup site plans.
Liaise with suppliers to order materials and track deliveries.
Update internal systems and databases to ensure information is current and compliant.
Prepare and organise paperwork for roofing teams before they head to site.
Contribute to the smooth running of the office by managing filing, scanning, photocopying, and other general admin tasks.
Provide support to management with ad-hoc tasks and ongoing projects.
Attend site visits with our contracts teams to review on site progress.
Training:You will be undertaking the Level 3 Business Administrator Apprenticeship Standard and fully supported by HTP Apprenticeship College.
You will be developing Knowledge, Skills, and Behaviours in the following areas:
IT
Record and Document Production
Decision Making
Interpersonal Skills
Quality Planning
Project Management
Business Processes
As part of the off-the-job training, you will complete a portfolio of evidence, attend online workshops, have time to study independently, undertake research and write assignments.
The apprenticeship is assessed independently at the end of the practical training. The assessments include an online multiple-choice test, a business project and presentation and a professional discussion based on a portfolio of evidence.Training Outcome:Upon successful completion of the apprenticeship, there may be the opportunity of a permanent role.Employer Description:For over 90 years, Elliotts Premier Roofing have provided superior roofing solutions for residential and commercial projects across the south of England.
At Elliott’s Premier Roofing, we bring hands-on expertise to every project, delivering high-performance roofing solutions for homes and businesses alike. From complex designs to tailored advice, we bring precision, craftsmanship, and world-class service to every job.Working Hours :8.00am - 5.00pm, Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Non judgemental....Read more...
To be part of a team of staff providing data management services to all customers (internal and external) including enrolment, data input, timetabling, & registers
Processing and updating personal and qualification data onto the College’s student records management system and other associated software applications, with a high and consistent level of accuracy
Ensuring that data captured is audit compliant, with feedback detailing any issues to relevant parties
To work flexibly to assist with a range of administration tasks across the CIS function as required, including general office duties i.e. photocopying, filing, scanning etc.
To assist in the timetabling of courses and rooms across the College campuses
To make telephone calls, deal with routine enquiries, supply accurate information and take messages with a consistently high level of customer service
To develop an understanding of the various funding streams and methodologies that exist in the further education (FE) sector
To assist in data preparation prior to the submission of funding returns, including error correction (with the use of DSAT and FIS software)
Play a role in the preparation and planning of induction and enrolment events
Proactively monitor and administer change requests through the College change request system incl. student data amends and withdrawals
Attend college on a regular basis (likely to be a day release model) to complete and achieve your apprentice programme
Attend and contribute on staff development events
To develop effective use of the College’s communication systems including email and telephone, always ensuring a high level of customer care
Carry out any other duties that are commensurate with the post
Training:Level 3 Business Administrator course:
At Westmorland Campus, Kendal College
1 day a week
Training Outcome:Potential for progression into other college roles.Employer Description:Kendal College is a FE provider, made up of 3 campuses, that provides outstanding education and training opportunities that are responsive to the needs of our students and our community.
All our actions will help develop our students to deliver positive economic and sustainable environmental change both now and in the future.Working Hours :Monday - Thursday, 08:30 - 17:00.
Friday, 08:30 - 16:30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Polite....Read more...