Medical Receptionist

Medical Receptionist / Administrator – Physiotherapy Clinic - Stirling

Nurse Seekers are proud to be recruiting on behalf of a thriving, well-established physiotherapy clinic seeking a friendly, highly organised and motivated Medical Receptionist/Administrator.

This is an excellent opportunity for a proactive individual who enjoys working in a patient-focused environment and plays a key role in ensuring the smooth and efficient running of a busy clinic.

The Role

You will be the first point of contact for patients and visitors, delivering exceptional customer service while providing comprehensive administrative support. This position requires strong organisational skills, attention to detail and the ability to multitask in a fast-paced healthcare setting.

Key Responsibilities

Welcoming patients and managing check-in proceduresScheduling appointments, follow-ups and consultationsHandling phone, email, website and social media enquiriesCoordinating diaries with physiotherapists to optimise clinic capacityMaintaining accurate patient records in line with GDPR and compliance standardsSupporting billing, invoicing, insurance claims and payment collectionOverseeing daily administrative operations and clinic suppliesEnsuring a clean, organised and welcoming reception and waiting areaAssisting with quality assurance and continuous service improvement

The Ideal Candidate

Previous experience in a medical receptionist or healthcare administration roleUnderstanding of physiotherapy or clinical environmentsStrong communication and interpersonal skillsConfident using clinic management systems and electronic health recordsExcellent organisational and time-management abilitiesProfessional, compassionate and patient-focused approach

Benefits

Competitive salary with performance incentivesOngoing professional developmentSupportive and positive working environmentOpportunity to contribute to the continued growth of a successful clinic

If you are dedicated, personable and passionate about delivering outstanding patient care through excellent administration, apply today or contact Nurse Seekers on 01926 676369