Are you a recent graduate with a passion for digital marketing and CRM systems? An exciting opportunity awaits you in Chiswick, London! About the Company: Join a dynamic global marketing company with a turnover exceeding £10 million annually. With a dedicated team of over 130 digital marketing professionals, they specialise in digital transformation and helping businesses thrive in a constantly evolving digital landscape. Job Overview: As a CRM Marketing Intern, you will play a crucial role in supporting our CRM and email marketing initiatives. This internship, lasting between 3 to 6 months, offers a unique chance to gain hands-on experience in eCommerce marketing within a leading global marketing company. There is a strong possibility of this internship leading to a permanent position for successful candidates. Here's what you'll be doing:Assist in the execution of CRM and email marketing campaignsAnalyse campaign performance and provide actionable insightsSupport the maintenance and optimisation of CRM databasesCollaborate with the marketing team to develop best-in-class strategiesHelp in creating engaging content for email marketingMonitor and report on customer engagement and campaign effectivenessHere are the skills you'll need:At least 1 year of experience in eCommerce marketingBasic understanding of CRM systems and email marketing toolsStrong analytical skills and attention to detailExcellent written and verbal communication skillsProficiency in Microsoft Office and marketing softwareWork permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. Here are the benefits of this job:Competitive salary: £24,000 - £26,000 per annum DOEOpportunity for the internship to lead to a permanent positionGain valuable experience in a global marketing environmentMentorship from experienced digital marketing professionalsNetworking opportunities within the industryWork in a vibrant and collaborative office in Chiswick, London with travel opportunities. Pursuing a career as a CRM Marketing Intern in a global marketing company provides a unique opportunity to develop your skills and grow professionally in the digital marketing sector. You'll be at the forefront of digital transformation, gaining insights and experience that are invaluable in today's job market. Apply today and kickstart your career in CRM marketing with this exceptional opportunity!''....Read more...
Job Title: CRM ManagerLocation: London, Hybrid (3 days in office)Salary: Up to £50,000 per year, with performance-based bonuses and growth opportunitiesAs the CRM Manager, you will take ownership of customer relationship management efforts. This senior position requires a strategic thinker capable of developing, executing, and optimising CRM strategies to enhance customer engagement, retention, and revenue. You will lead key initiatives, mentor team members, and work collaboratively across departments to elevate the overall customer experience.Key Responsibilities:• Develop and lead the CRM strategy to enhance customer engagement and lifetime value.• Oversee all CRM marketing activities, from planning to execution, ensuring alignment with company goals.• Design and deliver innovative campaigns and promotions that improve customer satisfaction and drive results.• Leverage Klaviyo (or similar marketing automation tools) to create and execute effective CRM campaigns.• Monitor, evaluate, and report on campaign performance, including KPIs like engagement rates, retention, revenue, and ROI.• Lead the development of customer journeys, ensuring seamless interactions across touchpoints.• Implement and optimize A/B testing methodologies to refine CRM approaches.• Create detailed performance reports, presenting findings and actionable recommendations to stakeholders.• Collaborate with cross-functional teams, including marketing, product, and data teams, to achieve shared objectives.• Mentor and guide junior team members, fostering a culture of growth and excellence.The ideal candidate:• Proven experience in CRM management, preferably in a high-growth startup or fast-paced environment.• Strong preference for candidates that have worked in either gambling, e-commerce, fast-fashion, or any high-volume transactional environment• Career history of driving improvements in customer loyalty, frequency rates, average spend, propensity to refer and lifetime value• Strong analytical and strategic planning skills, with a data-driven approach to decision-making.• Expertise in CRM tools, platforms, and automation systems.• A creative mindset with the ability to conceptualize and execute impactful campaigns.• Exceptional organisational and leadership skills, with experience managing projects and mentoring team members.• Excellent communication and presentation skills, capable of influencing stakeholders at all levels.• A proactive attitude with the ability to thrive in a dynamic, evolving environmentGemma EamesHead of HR and Marketing Recruitment gemma@corecruitment.com+44 (0) 207 790 2666 / DL 0207 539 5571My LinkedIn Profilewww.corecruitment.com8 Nile St, London N1 7RF ....Read more...
Membership Director -CRM Analytics – New York, NY – Up to $175kWe are working with the newest opening from a renowned hospitality group, which is set for early 2025 in New York. This exclusive club will continue a long tradition of delivering exceptional experiences with a focus on comfort, discretion, and enlightened hospitality, where members enjoy outstanding food and drinks. The Role:The Membership Director oversees the Membership team and a small internal team, gathering, analyzing, and reporting on key membership data insights to inform business decisions. Their role is focused on developing strategies that enhance the member experience, driving higher satisfaction and loyalty. The ideal candidate will have some experience with budgeting, forecasting and PNLs, as well as experience with startups. Key Responsibilities:
Lead CRM and membership efforts, serving as the main point of contact for senior leadership.Develop and implement strategies to drive member retention, engagement, and loyaltyCollaborate with teams to manage member relations, preferences, and feedbackAnalyze membership data to inform business decisions and enhance member experiencesOversee CRM operations, ensuring data is organized, and monitor retention metrics for continuous improvement
What they are looking for:
Demonstrated success in overseeing CRM systems, particularly within high-end or luxury sectors Skilled in developing and implementing CRM strategies based on data insightsExperienced in catering to a high-profile client base, preferrable in the New York SceneCapable of building strong relationships and adjusting communication styles to suit different audiencesProven experience in leading and managing teamsExperience with startup businesses
If you are keen to discuss the details further, please apply today or send your cv to Nastasija at COREcruitment dot com....Read more...
Assist department in answering Aftersales telephone calls.
Administration of engineer job sheets and allocation of associated work hours to CRM system.
Preparation of engineers/apprentice’s timesheets for payroll department.
Administration of vehicle tracker system and associated administrative tasks and reports. (Weekly tasks)
Administration of all engineer expenses and allocation to time sheets.
Assist Maintenance coordinator with all aspect of maintenance planning.
Processing purchase invoices on CRM.
Preparing jobs ready for invoices to be raised or order numbers to be requested.
Raising of sales invoices/credit notes (job sheets and quotes) on CRM.
Administration of engineer’s job sheets/SSA (scanning and linking to CRM)
Upkeep and monitoring of Client Asset Registers.
Support Dept Managers in general service office duties.
Training:Level 3 Business Administrator apprenticeship standard, including:
Knowledge, Skills & Behaviours
Level 2 Functional Skills maths (if required)
Level 2 Functional Skills English (if required)
End-Point Assessment
Training Outcome:
Possibility of a full-time position upon successful completion of the apprenticeship.
Employer Description:Established in 2000, Brooktherm Refrigeration Ltd is a leading provider of industrial refrigeration and air conditioning services providing a full scope of services from design, supply and installation to bespoke maintenance, service and supply of spares.
We are an independently family-run company with a strong history and continuous growth whilst balancing tradition and innovation.Working Hours :Monday to Thursday 08:00am – 5:00pm,Friday 08:00am – 4:00pmSkills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
Technical Training & Development
Build foundational CRM knowledge, starting with HubSpot configurations and integrations
Engage in hands-on learning, collaborating with mentors on essential technical tasks
System Implementation Support
Guide new HubSpot clients through a 6–8-week onboarding with senior team support
Learn to facilitate client conversations, identifying their goals and pain points
Gain confidence in explaining CRM features in accessible terms to non-technical audiences
Build client relationships while navigating each onboarding phase, ensuring CRM adoption
Data Management & Reporting
Support in configuring data, performing basic analysis, and understanding data security and quality
Gradually contribute to reports that track CRM impact and alignment with client objectives
Collaborative Solution Design
Assist in solution design sessions, focusing on customising HubSpot implementations
Work alongside Solutions Architects, learning to recommend CRM functionalities that support client engagement and growth
Training:Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Successful completion of this apprenticeship gives you an accredited Level 4 Business Analyst, with training in how to:
Investigate the wants, needs, problems and opportunities for your business.
Analyse performance of your processes and suggest recommendations for improvement.
Identify your data requirements to improve your business.
Create data models to illustrate how your data is represented within your business systems.
Asses costs, benefits and impacts of suggested changes to your business.
Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position
Employer Description:Fuelius is a UK-based growth marketing agency that works with scaling companies to connect their customer journey, generate high-quality leads and achieve revenue goals. With over 25 years of experience, Fuelius is an Umbraco Gold partner and recently became invited to be an Elite HubSpot Partner, putting us in the top 1% of their 6,500 strong global agency roster. Our core services enable businesses to achieve consistent revenue growth through web development, strategic automation, technology implementation and inbound marketing solutions.Working Hours :Monday to Friday 9am-5pm.Skills: Attention to detail,Organisation skills,Problem solving skills,High technology literacy,To work under pressure,Goal-oriented,Excellent organisation skills,Time management skills,Motivated,Enthusiastic,Positive attitude,Able to work autonomously....Read more...
Brexons Ltd is an innovative and forward-thinking company specialising in providing top-notch solutions across various sectors. As the demand for cutting-edge technology grows, so does the need for faster, more reliable, and secure networks. We provide critical infrastructure that supports some of the world's most vital systems, particularly within the defence sector. Our work ensures smooth operations for our clients, leveraging the power of connectivity to improve lives. We pride ourselves on delivering excellence, and we are looking for a driven and talented individual to join our team as an Information Communications Technician Apprentice. This is a fantastic opportunity to gain hands-on experience in a fast-paced environment while earning a Level 3 qualification in Information Communications Technology.
Key Responsibilities:
Manage Microsoft 365: Assist with the setup, configuration, and maintenance of MS 365 services, ensuring smooth operation across the entire organisation
Development & Upkeep of CRM System: Work alongside our developers to maintain and enhance our customer relationship management (CRM) system
Website Development & Maintenance: Support the development, updates, and troubleshooting of the company’s websites
AutoCAD Drawings: Assist in the creation and modification of technical AutoCAD drawings, supporting the engineering and design teams with accurate and detailed work
Desired Skills & Experience:
A basic understanding or interest in IT systems, software development, and web technologies
Strong problem-solving skills with a keen attention to detailAbility to work well both independently and as part of a team
Eagerness to learn and adapt to new technologies and processes
Bonus: Some experience with AutoCAD, MS 365, website development, or CRM systems (but not essential as full training will be provided)
Training:What You’ll Gain:
A Level 3 qualification in Information Communications Technician upon successful completion of the apprenticeship
Hands-on experience working with industry-standard tools and technologies such as MS 365, CRM systems, and AutoCAD
A supportive and collaborative working environment where you will be mentored by experienced professionals
Development of a wide range of technical and practical skills that will set a strong foundation for your career in IT and technology
Training Outcome:Potential to remain with the company on successful completion of the apprenticeship.Employer Description:Brexons Ltd is a family-owned telecommunications company, providing high-quality services and solutions to clients across various sectors. We take pride in our close-knit, supportive environment, where every team member plays a crucial role in our success.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Job Title: Marketing Administrator
Location: Blanchardstown
The Marketing Administrator will primarily support the Marketing Executive with various administrative tasks related to the marketing and sales teams in Ireland and the UK.
This is an office-based role. Office Hours are: 8am-4:30pm Monday-Friday (3:30pm finish on Fridays).
Key Responsibilities:•CRM Management: Assist and maintain and update the internal CRM system (Salesforce), including data cleansing, report generation, and customer segmentation. Ensure data integrity and accuracy at all times.
•Customer Inquiries: Respond promptly to inquiries generated through the company’s websites, providing exceptional customer service and support.
•Web Content: Assist with the creation and curation of content for the company website, ensuring alignment with brand guidelines and marketing strategies.
•Product Documentation: Assist and manage product price lists, data sheets, and other related materials. Ensure all marketing collateral is current and readily available.•Experience: Minimum 1-2 years of experience in a similar role, ideally within a marketing or sales-focused environment. Experience with Salesforce is an advantage.
GW....Read more...
We are looking for someone with Customer Service/Contact Centre experience to sit within the Contact Centre service, this service takes all front line calls across around 15 different services, so the candidate needs to be experienced in lots of telephone work, have good/excellent ICT knowledge as there is a lot of back of systems, ability to deal with difficult customers, ability to work to timescales and under pressure at times.
Responsibilities
Deal courteously and responsively with enquires or requests from service users for assistance on any question that may raise, and aim to resolve the maximum number of enquires at the first point of contact.
Respond to customer correspondence.
Process contacts recording information.
Answer incoming calls promptly and make the required connection.
Liaise with colleagues in other teams and departments to resolve customer contacts.
Where necessary liaise with service providers to fulfil a customer contact.
Maintain and enhance the commitment to customer care and quality of service standards.
Seek out answers to enquiries which have not been asked before or are of an unusual /infrequent nature.
Resolve complex service coordination issues with back office teams, service providers and partner organisations.
Assist with the implementation of new services or the development of existing ones in the Contact Centre, testing scripts and CRM processes and then piloting the resultant new enquiries and service requests, under the leadership of the Contact Centre Projects, Strategy and Performance Officer.
Duties:
Undertake the administrative and banking functions of the contact centre, including filing, scanning and photocopying.
Processing payments, including cheques and credit/debit cards, complying with the appropriate procedures.
Effective use of the relevant Contact Centre CRM systems.
Retrieval and provision of accurate data concerning services in response to customer requests.
Provide information and advice to customers based on information not available on the CRM system.
Undertake fulfilment activities to ensure services are effectively delivered post customer contact.
Effectively respond to customer correspondence in accordance with service standards responding to written customer enquiries.
Effectively control and manage calls and visits to the contact centre.
Investigate customer complaints and queries
Knowledge
Knowledge of how local Authorities operate and the services provided.
Experience of working in a customer-centred environment dealing with customer enquires.
Sound Experience of the CRM system and other ICT systems such as MS Office and Databases/ keyboard skills.
Well developed customer service and communication skills (e.g. listening and questioning)
Demonstrable organizational skills and the ability to organise and prioritise work.
Ability to take ownership of work and fulfill agreed commitments.
Ability to think about alternative ways of doing things.
Knowledge and understanding of supporting legislation and current best practice.
Abilities
Ability to speak with confidence and accuracy.
Ability to choose the right kind of vocabulary for the situation in hand.
Ability to listen to customers and understand their needs.
Ability to tailor your approach to each conversation appropriate to the customer.
Required
3 GCSE’s (including English) (or) Relevant Vocational qualification and a level of competency equivalent to NVQ level II in Customer Care.
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The main responsibilities include but are not limited to:
Performing regular data management and data quality tasks
Supporting CRM users across the business, including creating reports and dashboards
Participating in user requirements gathering
Working within a project team to specify, develop, test and deploy new CRM features and functionality
Contributing to the wider work of the D&D team, including involvement with other CEC digital products
Training:To meet the requirements of the apprenticeship programme you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include:
Formal training, including online learning and internal learning events
1-2-1s with your coach and line manager
Observing and shadowing colleagues
Writing up learning reflections for your portfolio
Training Outcome:Full-time employment upon successful completion of the apprenticeship.Employer Description:The Careers and Enterprise Company mission is to help every young person to find their best next step. They are the national body for careers education in England, delivering support to schools and colleges to deliver modern, 21st-century careers education.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Logical,Initiative....Read more...
Our client is seeking a Senior Business Development Executive to join their team in the UK technology reseller market. This role is ideal for a senior candidate with over 3+ years of experience in business development, sales, or a related field. The successful candidate will play a key role in expanding our client's business and maintaining strong relationships with MSPs and Resellers. Key Responsibilities:Client-Facing Role: Serve as the primary point of contact for clients, ensuring exceptional service delivery and fostering long-term relationships.Strategic Planning: Develop and execute strategic sales plans to meet and exceed targets in the technology reseller market.Lead Generation: Utilize various channels for lead generation, including cold-calling, networking events, and digital marketing initiatives.CRM Management: Utilize Pipedrive CRM effectively to manage leads, track interactions, and analyse sales performance.Market Analysis: Stay abreast of market trends, competitor activities, and industry developments to identify new business opportunities. Team Collaboration: Collaborate closely with internal teams, including marketing and product development, to align strategies and drive business growth. Reporting: Provide regular reports and updates on sales activities, pipeline status, and revenue forecasts to senior management. Ideal Candidate Profile: Experience: 3-5 years of experience in business development, sales, or a related field within the technology reseller market. Skills: Proven track record of success in client-facing roles, with a strong ability to build and maintain relationships. Demonstrated proficiency in prospecting, lead generation, and closing deals. Expertise in using CRM tools like Pipedrive to manage and analyze sales activities. Strategic mindset with the ability to develop and implement effective sales strategies. Excellent communication, negotiation, and presentation skills. Education: Bachelor's degree in Business, Marketing, Sales, or a related field. Why Join Our Client: Career Growth: Opportunity to further develop your skills and advance within a leading company in the technology reseller market. Innovative Environment: Work with a team that encourages creativity and values innovation in business development strategies. Competitive Compensation: Attractive salary bracket of £35,000 - £50,000 per year, supplemented by a competitive commission structure. Benefits: Comprehensive benefits package including healthcare, pension, and vacation allowances. How to Apply: If you are a seasoned business development professional with a passion for driving growth in the technology reseller market, our client would love to hear from you. Please send your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this role to [email address]. We look forward to your application and the opportunity to welcome you to our client's team as a Senior Business Development Executive.''....Read more...
SALES EXECUTIVE
GERMANY – SAARBRUCKEN – HYBRID WORKING
UPTO €60,000 + COMMISSION + BONUS
THE OPPORTUNITY:
Get Recruited are working on behalf of a well established global company who are looking for a Sales Executive to join their team.
This is a great opportunity for someone from a Business Development Manager, Sales Manager, Senior Sales Manager, Business Development Representative, Account Manager, Key Account Manager or Business Development Executive or similar.
THE PERSON:
Must have minimum of 2 years of experience in B2B Sales.
Experience with HubSpot CRM is required.
Must be German Fluent C1 Level and speak English.
European Language is an advantage.
Strong sales and business development skills, with a focus on identifying new opportunities.
Excellent communication and negotiation skills.
Proven track record of hitting targets.
Highly motivated with strong organisation skills.
THE ROLE:
You will spend 80% of your time focusing on new business development.
You will acquire new customers but building strong relationships and passing onto the Business Development Manager.
Generating leads and gathering contact details.
Maintaining the business relationships within the industry.
Use the CRM system to capture data, ensuring the system is kept up to date at all times.
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
An Estimator is required at one of the UK’s leading specialist steel infrastructure fabricators located in Leicestershire to prepare estimates for projects valued at £3-4 million.Hours:
Monday to Thursday: 7:45 AM - 4:45 PM
Friday: 7:45 AM - 2:15 PM
Salary: £45,000 per annum Start Date: Immediate Work Set-up: Office-basedKey Responsibilities:
Review project specifications and technical drawings to prepare estimates for projects valued at £3-4 million.
Extract and price materials, establish supply chain costs, and decide on fabrication processes for labour pricing.
Generate and submit quotation documents and manage tenders.
Collaborate with project managers and maintain accurate CRM documentation.
Build and maintain professional relationships with clients, identifying new business opportunities.
Skills & Qualifications:
Minimum 3 years’ estimating experience in steel construction, with proficiency in reading technical drawings (Tekla preferred).
Strong understanding of architectural structural steel fabrication and related industries.
Excellent analytical, numerical, and financial skills.
High-level sales experience in a client-facing environment.
Proficiency in Microsoft Office and CRM systems.
Awareness of building law and regulations, contract law and health and safety law.
Personal Qualities:
Proactive, organised, and detail-oriented.
Excellent verbal and written communication skills.
Strong time management skills.
Ability to work independently and as part of a team.
Please apply with your most up-to-date CV, and you will be contacted.....Read more...
£28,000 - £30,000 + Bonus + Benefits
A high-energy, numbers driven Inside Sales Executive with a passion for nurturing commercial relationships and driving consistent bottom-line growth is required to identify new B2B sales opportunities for an ambitious, growing company with a fantastic industry leading reputation.Our client is the premier hire supplier of Vacuum Excavators to the UK construction industry. They operate in various sectors including Aviation, Nuclear, Power, Highways, Rail, Construction, Gas, Water, Utilities, Telecoms, Tunnelling, Bespoke Solutions, and Emergency Works. Due to our ongoing expansion and incredible growth, an exciting opportunity exists for an Internal Sales Executive to join the team, develop and grow with the business.The ideal Inside Sales Executive will enjoy a varied role focussing primarily on inbound and outbound account management sales activity using their ability to build and develop customer relationships. Working within the Sales Team and reporting to the Sales Manager, the Internal Sales Executive will have a pro-active approach, as well as a personable demeaner.The successful candidate will be provided with tried and tested methods to find leads for new accounts using sales tools, as well as acting as the focal point for incoming sales inquiries from existing or new accounts. Essential to the role is the ability to be a strong listener, able to quickly build long lasting relationships. The role is office based, with no travel required.Key Responsibilities
Building and maintaining customer relationships
Provide customer quotations in a timely manner
Work directly with the clients to close quotations in a quick, efficient, and compliant manner
Keep the CRM system up to date with quotations, and relevant information
Developing key customer accounts
Provide advice to customers on the product range and services
To identify and secure new business opportunities by utilising the CRM system and other sales tools within the business
Support other departments and have a cross-departmental attitude
.Skills & Experience
Previous experience within a fast-paced sales role
Experience of the Construction sector
Excellent communication and negotiation skills.
Ability to build and maintain strong client relationships.
Detail conscious Proficiency in using CRM software, specifically Salesforce or similar
Ability in raising quotations and securing orders
Self-motivated with a results-driven approach.
Reactive and proactive telephone sales manner
Ability to work independently and as part of a team
Maintain performance over several KPI verticals.
Maximise all business opportunities
This is an exciting opportunity for a dynamic, proactive and highly ambitious Inside Sales Executive looking to take on a consultative, sales role with this highly regarded and growing nationwide premier supplier of operated vacuum excavators. An attractive base salary plus bonus scheme is available alongside great benefits including life insurance, private medical insurance and regular team events. Apply now!....Read more...
A varied role which encompasses student enrolment work, marketing and other more general administrative duties, the key responsibilities will include:
Post interview contact
Follow up calls post enrolment
Ensuring student access to CRM
Ensuring student access to Moodle
Processing enrolment letters
Delivering a personal approach throughout the student enrolment process
Reviewing reports and campaigns to attract students to enrol
Review campaigns, amending if required
Keeping campaigns up to date
Reviewing sales figures
Putting in uplift action plans for weaker venues
Reviewing outstanding paperwork
Understanding and actioning the marketing plan
Looking for new marketing opportunities
Understanding what is and isn’t working in the marketing plan
Ensuring the website is up to date
Virtual open days
Drop-in sessions for perspective students
Sending out brochures
Dealing with applications
Actioning enrolments
Taking payments
Spot checking the CRM system
Training:
Business Administrator Level 3 Apprenticeship Standard
On job training on systems, processes, courses
Training Outcome:
Possible full-time job at the end of a successfully completed apprenticeship
Employer Description:Established in 1998, Chrysalis has over 25 years' experience in counselling and hypnotherapy training. A not-for-profit organisation, we put our students at the heart of everything we do with our courses and training methods designed to meet every need.Working Hours :Monday - Friday, shifts to be confirmedSkills: Self-motivated,Proactive,Excellent organisation,Team player,Uses own initiative,Good communications skills,Good listening skills,Punctual,Good attention to detail,Reliable,Superior telephone manner,Eager to learn,IT literate....Read more...
Management Consultant
Polar Recruitment are currently recruiting on behalf of a leading global brand in the Technology sector for a Management Consultant to join the team.
Reporting to Director level, this is an exciting new role which will initially focus on major account management for a highly prestigious pan-European customer, before broadening into seeking new business opportunities and building a small team of technical, business development and project specialists to sell, design and deliver innovative new IT solutions.
This position would ideally suit a candidate with a Management Consultancy background and leadership experience gained in a Lead, Management Consultant or Practice Lead type position, with broad digital technical solutions and strategy experience (e.g. ERP, CRM, Ecommerce, Marketing, AI, Cloud etc.) and proven Account Management/Business Development skills.
Management Consultant Skills & Experience
Previous Management Consultancy experience in a leadership position
Team/line management experience.
Proven account management and business development experience
Very strong written and verbal communication skills, including presenting to senior Executives
Senior stakeholder management experience.
Experience structuring and negotiating complex deals with Directors, strategic partners, and peers, developing, and delivering innovative new IT solutions.
Broad technical digital solutions experience (e.g. ERP, CRM, E-commerce, RPA, BI, Data, AI, Web etc.)
Experience of software development tools / methodologies - Jira, Confluence, Agile etc.
Strong end-to-end project management experience
Strategic and highly commercially aware individual.
The Management Consultant will be rewarded with an exciting and unusual opportunity to both lead flagship technology projects and play a key role in the development of the practice, allied to an attractive salary and comprehensive benefits package including an Annual Bonus, excellent Pension, Health and Life Insurance, 25 Days Holiday and more, plus outstanding growth and career development opportunities.
Flexible working is also available, on a hybrid basis.
....Read more...
Managing Consultant
Polar Recruitment are currently recruiting on behalf of a leading global brand in the Technology sector for a Managing Consultant to join the team.
Reporting to Director level, this is an exciting new role which will initially focus on major account management for a highly prestigious pan-European customer, before broadening into seeking new business opportunities and building a small team of technical, business development and project specialists to sell, design and deliver innovative new IT solutions.
This position would ideally suit a candidate with a Management Consultancy background and leadership experience gained in a Lead, Managing Consultant or Practice Lead type position, with broad technical digital solutions and strategy experience (e.g. ERP, CRM, Ecommerce, Marketing, AI, Cloud etc.) and proven Account Management/Business Development skills.
Managing Consultant Skills & Experience
Previous Management Consultancy experience in a leadership position
Team/line management experience.
Proven account management and business development experience
Very strong written and verbal communication skills, including presenting to senior Executives
Senior stakeholder management experience.
Experience structuring and negotiating complex deals with Directors, strategic partners and peers, developing, and delivering innovative new IT solutions.
Broad technical digital solutions experience (e.g. ERP, CRM, E-commerce, RPA, BI, Data, AI, Web etc.)
Experience of software development tools / methodologies - as Jira, Confluence, Agile etc.
Strong end-to-end project management experience
Strategic and highly commercially aware individual.
The Managing Consultant will be rewarded with an exciting and unusual opportunity to both lead flagship technology projects and play a key role in the development of the practice, allied to an attractive salary and comprehensive benefits package including an annual bonus, excellent pension, Health and Life Insurance, 25 Days Holiday and more, plus outstanding growth and career development opportunities.
Flexible working is also available, on a hybrid basis.
....Read more...
General Administrative Support: Provide general administrative support for daily business needs, including data entry, document organisation, and ad hoc tasks.
CRM Management: Handle the CRM system by booking in and allocating jobs to engineers, ensuring efficient scheduling and management of service requests.
Document Management: Upload and maintain essential documents for customers on SharePoint, ensuring accessibility and accuracy.
Maintenance Contract Coordination: Manage maintenance contracts for our managed properties, supporting smooth and ongoing property services.
Engineer & Subcontractor Scheduling: Book servicing appointments for our engineers and subcontractors, keeping track of all service activities.
Diary Management: Oversee the Directors’ diaries, arranging appointments and organising schedules to keep daily operations running smoothly.
Inbox Monitoring: Keep an eye on our helpdesk inbox, addressing or forwarding enquiries to the relevant team members as needed.
Customer Enquiries: Be the first point of contact for new enquiries, providing a friendly and professional response to potential clients.
Event Organisation: Organise staff days out and charity/volunteering events, supporting team morale and community engagement.
Social Media Management: Help manage the company's LinkedIn, Facebook, and Instagram accounts by posting updates, engaging with followers, and supporting our online brand.
Training:
Training Provider: Next Level Training.
Qualification: Level 3 Diploma in Business Administration from City & Guilds.
Duration: 14 months.
Delivery: A mix of in-person workshops, virtual sessions, and one-to-one support from industry expert tutors.
Training Outcome:This apprenticeship can lead to a career in administration and beyond. Employer Description:Sentient Electrical is a leading provider of high-quality electrical solutions for commercial clients. We're committed to maintaining exceptional standards and fostering a collaborative and supportive work environment.Working Hours :Monday to Friday, times are to be confirmed.Skills: Communication skills,Team working....Read more...
Senior Project Manager – ERP/Microsoft Dynamics 365 Salary – Up to 70kHybrid working at either Manchester/Leeds/Birmingham/London – 2-3 days per weekOur client is seeking a highly skilled Senior Project Manager to join their dynamic IT team. In this role, you will deliver and implement Microsoft Dynamics 365 within time and cost constraints. The ideal candidate will have a proven track record in delivering and implementing ERP/CRM system, collaborating closely with the broader internal technology team, business stakeholders, and end users to advocate for and enhance delivery methodologies.Key Skills and Responsibilities:• Demonstrated experience working on implementation and delivery of ERP & CRM, preferably Microsoft Dynamics 365• Lead projects from initiation to deployment, managing schedules, scope, budget estimates, and risk mitigation plans. Analyse progress and adjust scope, timelines, and costs as needed to meet business objectives.• Develop business cases that align with technology and process strategies to meet business needs.• Implement project governance by managing risks, budgets, change control, issues, and schedules.• Coordinate resources to keep projects within scope, schedule, and budget, collaborating across departments.• Assign roles and responsibilities to ensure clarity among project team members.• Maintain relationships with client stakeholders, providing regular updates on project status and changes.• Create and maintain documents such as policies, standards, and project plans.• Liaise with stakeholders, both internal and external. Communicate project objectives, progress, and deliverables through regular reporting and presentations to stakeholders.• Stay informed about security industry trends and emerging threats.• Identify and escalate variances in resources, scope, budget, or deliverables to senior stakeholders, providing clear options and mitigations.Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration.Not interested? Do you know someone who might be a perfect fit for this role?Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy....Read more...
You will work within the following main areas:
For Employers:
Respond to enquires via apprenticeships@runshaw.ac.uk or telephone
Process and produce key apprenticeship paperwork, required for funding purposes, to enrol learners onto programme
Create new vacancy opportunities on our CRM and Runshaw website
For Students:
Respond to enquires via apprenticeships@runshaw.ac.uk or telephone
Process key apprenticeship paperwork, required for funding purposes, to enrol learners onto programme
Create student accounts on internal CRM
BKSB Session Support: Handle bookings, student communications, and session setup
General Administration & Support:
Support the running of the department’s social media accounts, working with the Marketing and Partnerships Co-ordinator to produce content based on recommendations by the team and Head of Employer Relationships
KEY RESPONSIBILITIES:
General administration tasks required on request, such as: data entry, producing reports, creating spreadsheets, research tasks
Event/Meeting Coordination & Support: Order marketing materials (banners, flyers). Provide onsite event support as needed. Manage room bookings, reception duties, and catering
Promotion - sending mailers to partners to promote our services
Finance - create invoices & handle E-bis-related tasks
Team Meetings: Take minutes, prepare agendas, and conduct data analysis for team and planning meetings
Training:Business Administrator Level 3.
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Potential for future career progression.Employer Description:Runshaw College has long been recognised as one of the most successful colleges in the country, renowned locally and nationally for our exceptional results, friendly and supportive culture and focus on putting the learner at the heart of all that we do.Working Hours :Monday to Friday 8.30am - 4.30pmSkills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
Act as the first point of contact, assess and resolve queries received by telephone or email from existing and potential students to promote the benefits of studying with the IRM, build student satisfaction and enhance the reputation of the institute.
Enrol new students on the CRM ensuring that they are given the access to the virtual learning environment promptly and follow up as appropriate to ensure clarity of expectations and an outstanding student experience.
Maintain high standards of accuracy across enrolment record data and across multiple systems ensuring data processing meets agreed deadlines to deliver student and other stakeholder expectations.
Carry out tasks relating to data cleansing as and when needed to ensure records and information kept on the CRM database is accurate and up to date.
Ensure that students who have enrolled for a qualification are invoiced and that invoices are paid promptly, chasing debtors whenever necessary to balance the need to protect the Institute’s income with the need to maintain relationships.
Support the wider team in planning, organising and publicise webinars and events to promote the Institute’s qualifications, proactively contacting prospective students to drive interest and achieve enrolment targets.
Support the wider team in the preparation for and during induction weeks for new students.
Schedule, assist the delivery and publicise webinars for students in collaboration with module coaches.
Supporting the wider team in maintaining the virtual learning environment up to date, analysing feedback provided by students, finding gaps, resolving issues, and facilitating improvements.
Contribute to the production of timely analysis and accurate reports on students’ performance by providing progress reports on specific actions.
Participate in training to maintain and update knowledge as required for the post To have a comprehensive understanding of the IRM and IOR membership grades, as well as the benefits they provide to members, to:
Act as the first point of contact, assess and resolve queries received by telephone or email from existing and potential members to promote the benefits of being part of the IRM and IOR, build member satisfaction and enhance the reputation of the institute.
Enrol new members on the CRM ensuring that they can access the appropriate benefits and communities.
Ensure that members who have subscribed are invoiced and that invoices are paid promptly, chasing debtors whenever necessary to balance the need to protect the Institute’s income with the need to maintain relationships.
Supporting the wider team in analysing feedback provided by members, finding gaps, resolving issues, and facilitating improvements.
Contribute to the production of timely analysis and accurate reports on members’ data providing progress reports on specific actions.
Training:Training Provider: BROMLEY COLLEGE OF FURTHER AND HIGHER EDUCATION
On programme Training:
Level 3 Customer Service Specialist Apprenticeship Standard
Level 2 Functional Skills in English and maths
Institute of Apprenticeship Certificate
End point assessment
Work-based Project (written report) supported by an interview
Practical Observation with Q&As
Professional Discussion (supported by portfolio of evidence)
Training Outcome:Further progression may well be available in other areas within our sector, upon successful completion of Level 3 Customer Service Specialist.Employer Description:Professional institute. Members organisation and education management.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Are you an experienced Engineering Manager / IT Service Delivery Manager with a passion for creating efficient and cost-effective solutions? If yes, then join us as we expand rapidly, offering exciting career development in a dynamic, collaborative, and supportive environment.We are seeking a dedicated leader to join our team and play a critical role in managing and supporting our engineering teams, enhancing service delivery, and driving operational excellence.Salary: £40,000-£55,000 (negotiable based on experience)Location: UK (eligible to work in the UK required)Key Responsibilities:
Lead and manage engineering teams, ensuring they are fully prepared for all scheduled shifts, including day, night, in-hours, and out-of-hours workOversee job quoting, with training available as needed, and manage job opportunities and billing processes within our CRMMonitor Profit & Loss on jobs, working closely with our finance team to ensure that all projects meet margin targets and scope is accurately billedFoster a collaborative, open communication environment that encourages feedback and teamwork.
Skills & Experience:
Self-motivated, highly organized, and calm under pressureStrong understanding of data cabling; knowledge of retail tech (e.g., EPOS, digital signage) is a plusProficiency in Outlook, Excel, Word, PowerPoint, and browser-based CRM systemsExcellent communication skills adaptable to both technical and non-technical audiencesExperience in labour management and a network of engineering contacts is highly desirableSales and business development experience is advantageous
Salary & Benefits:
£40,000-£55,000 annual salary£2,000 annual out-of-hours bonus23 days annual leave + bank holidaysBirthday leaveCompany laptop, phone allowance, remote access toolsGroup stakeholder pension and WPA cash benefit schemeAccess to company van or pool car (if required)
All applicants must have a clean driving license and pass background checks. We are equal opportunities employer.If you're ready to make a significant impact in a fast-paced environment, apply now and be part of our exciting journey!....Read more...
Are you an experienced Engineering Manager / IT Service Delivery Manager with a passion for creating efficient and cost-effective solutions? If yes, then join us as we expand rapidly, offering exciting career development in a dynamic, collaborative, and supportive environment.We are seeking a dedicated leader to join our team and play a critical role in managing and supporting our engineering teams, enhancing service delivery, and driving operational excellence.Salary: £40,000-£55,000 (negotiable based on experience)Location: UK (eligible to work in the UK required)Key Responsibilities:
Lead and manage engineering teams, ensuring they are fully prepared for all scheduled shifts, including day, night, in-hours, and out-of-hours workOversee job quoting, with training available as needed, and manage job opportunities and billing processes within our CRMMonitor Profit & Loss on jobs, working closely with our finance team to ensure that all projects meet margin targets and scope is accurately billedFoster a collaborative, open communication environment that encourages feedback and teamwork.
Skills & Experience:
Self-motivated, highly organized, and calm under pressureStrong understanding of data cabling; knowledge of retail tech (e.g., EPOS, digital signage) is a plusProficiency in Outlook, Excel, Word, PowerPoint, and browser-based CRM systemsExcellent communication skills adaptable to both technical and non-technical audiencesExperience in labour management and a network of engineering contacts is highly desirableSales and business development experience is advantageous
Salary & Benefits:
£40,000-£55,000 annual salary£2,000 annual out-of-hours bonus23 days annual leave + bank holidaysBirthday leaveCompany laptop, phone allowance, remote access toolsGroup stakeholder pension and WPA cash benefit schemeAccess to company van or pool car (if required)
All applicants must have a clean driving license and pass background checks. We are equal opportunities employer.If you're ready to make a significant impact in a fast-paced environment, apply now and be part of our exciting journey!....Read more...
Sales Services Coordinator Farringdon 12 Week Contract 35 Hours Per Week £20.49 to £22.56 LTD / £17.47 to £19.23 PAYE (inc hol)Are you an experienced administrator with a background in sales support and a passion for delivering excellent customer service? Our client, a leading Housing Association, is looking for a Sales Services Coordinator to join their team in Farringdon on a 12-week contract.THE ROLE You will provide essential administration and business support to the Sales Services team, ensuring seamless service delivery to residents and prospective buyers.
Deliver high-quality front-line customer service via phone, email, and face-to-face.
Assist with setting up new suppliers, processing invoices, and maintaining purchase orders.
Maintain customer databases and ensure accurate records for sales-related activities.
Facilitate viewings and appointments for properties on the market, helping to meet sales targets.
Support residents with shared ownership sales, lease extensions, and other homebuying options.
Handle pre-contract sales enquiries, ensuring efficient response times.
Assist in preparing management reports and maintaining up-to-date records in CRM systems.
THE CANDIDATE The ideal candidate will have proven experience in a sales or customer service support role and thrive in a fast-paced environment.
Previous experience in a similar administrative role within a sales environment.
Strong customer service skills, able to meet Southern Housing standards.
Proficiency in CRM systems, ideally within property sales.
Excellent communication skills, both written and verbal.
Effective organisational skills, with the ability to handle conflicting priorities.
THE CONTRACT
35 Hours Per Week
12 Week Contract
The pay range for the role is £20.49 to £22.56 per hour LTD company rate. The PAYE equivalent is £17.47 to £19.23 per hour, inclusive of holiday.
HOW TO APPLY To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call 01772208966 01772208966 to discuss the role in more detail! If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!....Read more...
Position: Sales Consultant (Access Control/ electronic Security)
Locations: Dublin
Salary: DOE
Elk Recruitment are currently recruiting for Irelands leading automation company. Based at their Dublin headquarters, they require a hands-on highly experienced, self-starting, ambitious working Sales Consultant to join and lead their Dublin sales team.
The candidate must be familiar with automation of doors, gates, barriers, CCTV, security and Access Control having worked in this or a similar field for some time. You will be well connected and have an established network of high-level local industry contacts. You will be IT literate and technology aware, familiar with the construction sector’s practices and procurement procedures. You will rely on your extensive experience and judgment to accomplish goals under the direction of our Salesperson. A wide degree of creativity and latitude is encouraged. You will report to the Sales Manager. The successful candidate will understand what motivates customers to buy and know how to tap into those needs and desires in an effective way to reach and exceed your sales targets.
Job Description
Achieve or exceed realistic weekly, monthly and annual sales targets
Create a growing sales pipeline and database
Negotiate pricing with customers, and suppliers in some cases
Carry out sales forecasts and analysis for senior management.
Update CRM programme in a timely manner recording all sales activity
Identify new business opportunities - including new markets, growth areas, trends, customers, products and services
Seek out the appropriate new contacts
Generate leads and cold call prospective customers
Understand the needs of our customers and respond effectively
Think strategically - see the big picture and set aims and objectives
Develop and improve the business
Have an excellent technical understanding of our products and services
Create promotional strategies and activities with the team
Liaise with our other departments as appropriate
Keep abreast of market and product trends
Candidates must be IT literate and have a competent knowledge of Word, Excel, PowerPoint and Outlook. Experience using CRM software, Teams and Zoom will be helpful. A full clean driving licence is essential
If the position above is of interest to you and you would like to know more, please call Gary today on 0857164363 in complete confidence.
GW
....Read more...
Job Title: Customer Service Advisor Salary: £12.83 P/H PAYE (Inclusive of Holiday Pay) | £14.24 P/H LTD Umbrella Hours: 37 Hours Per Week Type: Temporary Ongoing Location: Stoke, ST1 Start Date: ASAP Work Pattern: Monday – Friday | 09:00am – 17:00pm Are you dedicated to delivering outstanding customer service and looking for a meaningful role within a supportive team? As a Customer Service Advisor, you’ll play a vital part in our client’s Housing and Customer Services Directorate, where you’ll engage directly with the public in both telephone and face-to-face settings. Join us in ensuring that every interaction contributes to a positive customer experience and meets our service quality standards. Key Duties and Responsibilities:
Address a range of specific and general inquiries from the public, internal departments, and external agencies, aiming for resolution at the first point of contact.
Process customer payments through multiple channels, including cash and cheque, while maintaining compliance with audit standards.
Operate various computer systems, including CRM, advanced telephony, and alarms, to facilitate efficient customer interactions.
Support customer inquiries across multiple channels, including online and text-based platforms.
Compile statistical data and reports to assist in service evaluation and improvement.
Actively participate in keeping administrative systems and procedures up to date.
Report technical faults with equipment to ensure continuous service.
Provide flexible shift coverage to maintain core service hours as needed.
Support equalities, data protection, and health and safety policies to uphold customer and data security.
Qualifications and Experience:
Previous experience in a customer service, call center, or similar environment with a focus on quality customer care.
Proficiency in computer applications, including CRM systems, word processing, and telephony technology.
Strong communication, listening, and interpersonal skills with an empathetic and calm demeanor in challenging situations.
Organizational skills to manage a diverse workload in a fast-paced setting.
Flexibility to adapt to changing service demands and the ability to work effectively within a team.
If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to david.jones@servicecare.org.uk....Read more...
