Assist with data entry of timesheets and processing payroll to ensure accurate and timely payments for temporary workers
Ensure clients receive accurate invoices each week
Chase overdue invoices and assist in managing cash flow
Confirm candidate hours with weekly timesheet emails to clients.
Input correct shift details into the company CRM system
Support the compliance lead in maintaining up-to-date files for temporary workers
Ensure all relevant checks for temporary workers are completed and compliant
Provide general administrative support as needed to ensure smooth operations
Training:
Business Administrator Level 3 Apprenticeship Standard
Teaching and learning the skills, knowledge and behaviours within Business Administration
Training Outcome:
Successful completion of the apprenticeship may lead to a permanent role with opportunities for career growth and specialisation within the company
Employer Description:We believe that everyone working in Education is a Hero. You give a duty of service to children and communities daily which makes you one of the most valued assets in our society today. It is our mission to celebrate you and add value and recognition through our high level of service and our Supply Heroes Training Academy. We believe that this is one of the ways we can ensure we supply valued and suitably skilled staff to all of the schools that we work with.Working Hours :Monday - Friday, 9.00am - 3.00pmSkills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Number skills,Organisation skills,Presentation skills,Problem solving skills,Team working....Read more...
Duties:
Conduct survey calls to potential prospects
Use email marketing to generate interest
Conduct telemarketing calls to close deals
Utilise Bitrix24 CRM software to track and manage leads
Research and identify target markets and industries
Collaborate with the sales team to develop effective sales strategies
Achieve an average conversion rate of 30% on value and quantity
Make sure we have a minimum 3-month pipeline in the system for your key customers at any one time
Select suitable providers and manage end to end client accounts
Support the departments in various administrative duties as and when required.
Requirements:
Previous sales experience (preferable)
Excellent communication skills in English, both verbal and written
Ability to work independently and as part of a team
Comfortable making outbound calls
Training:
Business to business sales professional (integrated degree) (level 6)
64% achievement rate (out of 30 apprentices)
52% national achievement rate
MIDDLESEX UNIVERSITY:
Head officeThe Burroughs, London, NW4 4BT
Block release.Training Outcome:
Upon successful completion of the apprenticeship program, the employee may be promoted to the role of sales manager
Employer Description:We are a digital marketing agency based in London.Working Hours :Monday- Friday
9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Team working,Patience....Read more...
Responding to property enquiries
Making viewings for potential tenants
Assisting with the tenancy application process
Dealing with tenants’ maintenance requests and liaising with contractors
Arranging safety certificates
Administration duties using our CRM system
Training:
Training will be delivered in the workplace with support from the College through a designated assessor
You will be working towards Level 3 Business Administrator Apprenticeship Standard
Training Outcome:Prospects are flexible and varied.
Administrative roles will evolve as the letting department grows, and may involve supervisory roles, or responsibility for arranging maintenance or dealing with the financial side (Client Accounts)
There are also sales roles, including sales or lettings negotiator (Selling and letting properties), valuer or branch manager roles.Employer Description:We're a growing estate agency business currently operating predominantly in Skelmersdale and Wigan, with firm plans to grow the business into other markets.
We're led by technology and marketing, and have a firm focus on excellent and transparent service that customers will be proud to review and recommend to friends and family.
For you, we're creating a great working culture too, with company socials, and a focus on the development of your skills and your career - a business you'd be proud to work in, and where your voice is heard.Working Hours :35 hours, comprising Monday to Friday, 9am to 5pm with one hour break for lunch.Skills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Initiative,Professional mindset,Positive outlook,Calm,Reliable....Read more...
Key Responsibilities:
Shadowing & Learning:
Work closely with an experienced sales representative, who will act as your permanent point of contact and mentor.
Observe and learn from the current sales team by attending site meetings, virtual calls, and presentations.
Administrative Support:
Take meeting notes, complete contracts, update the CRM system, and send emails as required.
Customer Engagement:
Proactively contact existing customers to introduce and discuss new products and services that we do not currently supply.
Build strong client relationships and provide exceptional customer service.
New Business Development:
Support the execution of sales campaigns aimed at acquiring new business opportunities.
Develop confidence in pitching our wide range of services and solutions both over the phone and in person.
Training:
Teaching and learning the skills, knowledge and behaviours to be a competent Sales Executive
Training Outcome:
Long-term career development available upon completion.
Employer Description:TEL Group is a technology company specializing in providing innovative solutions to the education sector. We sell a wide range of services, including Telecoms, Connectivity, IT Services, Hardware, and Security Solutions. With such a diverse portfolio, there is no shortage of sales opportunities for motivated individuals to thrive.Working Hours :Monday - Thursday, 08:30 - 16:30. Friday, 08:30 - 15:00.Skills: Attention to detail,Communication skills,Customer care skills,Driving License,Initiative,IT skills,Patience,Presentation skills,Problem solving skills,Sales Skills,Team working....Read more...
Role responsibilities to include booking appointment for our customers for Servicing, Installation and Remedials
Answering phone calls from customers
Shared responsibilities checking and responding to emails across two inboxes
Learning all areas of the business in relation to the apprenticeship
General office admin such as scanning documentation into our client accounts
Upload regular social media posts across our three social media platforms - Facebook, Instagram and TikTok
Project management - Management of customers own CRM software
Training:
As part of the apprenticeship you will complete the Level 3 Business Administrator Apprenticeship Standard
You will receive a grade Pass or Distinction on completion
In addition to the apprenticeship standard you will complete Level 2 Functional Skills in maths and English, if you don't have GCSEs grades C/4 or above or equivalent
The delivery will take place in the workplace and the final exams at one of East Sussex College's campuses
The apprenticeship will be delivered fully in the workplace, and you will have assessor meetings every 4-6 weeks and workplace reviews every 10-12 weeks to monitor your progress
There will also be monthly workshops.
Training Outcome:
Potential permanent full-time employment on successful completion of the apprenticeship
Employer Description:Urban Security Systems and Fire was established in 1999 and is based in Brighton. We are a well trusted and well-established business completing installations and servicing of Intruder alarms, Fire and emergency lighting systems, Access Control, Warden Nurse Call systems and Fire extinguishers. We are a fast pace company in a ever progressing industry.Working Hours :Monday - Friday, 8.30am - 5.00pm.Skills: Confident,Vibrant,Hardworking,Eager to learn,Basic Skills with Office 365....Read more...
Cultivate and nurture leads, overseeing the entire sales cycle to ensure a seamless transition into operations.
Proactively seek out new sales prospects through various channels, including cold calls, emails, and social media.
Efficiently manage and monitor your sales pipeline using advanced CRM tools.
Establish, foster, and sustain strategic relationships with potential clientele.
Lead and execute marketing initiatives on various social media platforms.
Cultivate a strong network of current and prospective customers.
Develop and present competitive pricing solutions for logistics and related services.
Act as the primary point of contact for spontaneous inquiries and generate quotations accordingly.
Arrange productive business meetings with potential clients to comprehend their specific logistics requirements.
Training:
Apprenticeship training will be conducted remotelty with a specialist tutor.
Training will be delivered monthly unless otherwise agreed with yourself and your employer.
Assignments will be completed through written assignments, presentations and professional discussions.
Training Outcome:Potential promotion to Business Development Executive on completion of apprenticeship.Employer Description:UKFM is a division of Palletforce, themselves a division of EV CARGO. EV Cargo have grown to become a predominate international supply chain partner to many of the world’s leading brands. We enable customer success through market leading air, ocean, surface freight, logistics, supply chain and technology solutions. Our growth is accelerating around the world.
UKFM is a provider of Distribution services to offer a range of services, including:
• Road logistics: pallet network and full truckload solutions.
• Contract logistics: storage, fulfilment, and distribution.
• Event logistics: tailored services for seamless event management.Working Hours :Monday to Friday. Shifts TBA.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative....Read more...
Being main support for the Sales Team, and have ownership of administrative duties
Facilitating the management of candidate timesheets ensuring all queries and issues are addressed for effective and efficient payroll service
Utilising candidate inhouse data systems to allow for availability calls and texts, and inputting current information onto on-line portals
Gaining an understanding and adherence to various Healthcare frameworks, SLA, and contract requirements
Working closely with colleagues to ensure strong collaborative working links between all areas of the division and with the wider arena of MedicsPro
Working to a customer centric manner ensuring communication cascade or escalation of relevant information as required
Key Attributes
Ability to prioritise workloads
Excellent customer service skills
To apply due diligence to assigned tasks
Strong administration, interpersonal and communication skills
IT proficient MS office, CRM database
Training:
Level 3 Business Administrator Apprenticeship Standard
Functional Skills Maths and English Level 2 (if required)
All training is conducted at the employer's site with a face-to-face skills coach
Employer-led detailed off the job training
Training Outcome:This is a career building role which suits good administrators and communicators who can work with diplomacy and efficiency.Employer Description:MedicsPro Limited is one of the UK’s leading specialist healthcare recruitment agency, contracted to supply medical staff to a wide range of public and private sector clients throughout the UK. Our people are industry experts, providing staffing for roles such as doctors, nurses, allied health professionals (AHP) and health science staff (HSS).Working Hours :Monday to Friday 08:00 am - 16:30 pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills....Read more...
Updating their CRM system with client data and sharing information with the sales team
Answering phone calls and handling client inquiries with professionalism and care
Managing emails from clients and ensuring correspondence is dealt with promptly
Working with a diverse portfolio of customers, estate agents, and mortgage brokers
Analysing data and producing reports to aid decision-making
Resolving customer issues/complaints effectively, if they arise
Coordinating team meetings and distributing meeting notes across the business
Making outbound calls to customers and clients as needed
Training:Level 3 Advanced Apprenticeship in Customer Service Specialist consisting of:
Level 3 Standard in Customer Service Specialist
Level 2 Functional Skills in mathematics (if applicable)
Level 2 Functional Skills in English (if applicable)
You will be required to attend a half-day session with HBTC where you will work towards any functional skills (where needed) that you have to take. There will also be an end point assessment. Training Outcome:
After the Apprenticeship, there may be an opportunity for you to advance in the workplace or go on to higher education
Employer Description:With more than 2,000 advisers across the UK, we offer expert mortgage advice on a local, regional and national level to UK consumers, both face-to-face and over the phone.
The expert advice we offer, combined with the volume of mortgages that we arrange, places us in a very strong position to ensure that our customers have access to the latest deals available and receive a first-class service.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
This full-time role combines aspects of administration, customer service and the confident handling of incoming product and service enquiries received online and by phone.
Role includes:
Order entry into our in-house CRM system
Customer service
Data Entry
Handling product enquiries
General administration
Order Dispatching
Monitoring Stock Levels
Answering the phone
General involvement with all aspects of business operations
Training:
Training to be provided: Training for this qualification will be provided by Crown Vocational Training, an Ofsted good training provider
All tuition is delivered online
Business Administration Level 3 Standard, 18 months practical with an additional 3 months End Point Assessment period
Functional Skills in maths, English (if required)
Training Outcome:Possible permanent position upon successful completion of the apprenticeship.Employer Description:Smartseal have built up an enviable reputation for supplying high quality cleaning, sealing and coating products for a wide variety of hard surfaces; both external and internal. With constant research and development in place, we have the technical knowledge and expertise to ensure our products are at the cutting edge of sealing and coating technology. Combine this with over 15 years of experience and many thousands of happy customers and you can be confident that you are choosing the very best products available for paving cleaning and sealing as well as general hard surface restoration and protection.Working Hours :Monday-Friday 0900-1700 (30 minutes lunch break unpaid).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Self motivated,Use of Microsoft Office,Full UK Driving Licence,Good phone manner....Read more...
Administrative tasks
Managing client enquiries
Handling phone calls
Maintaining property databases
Preparing tenency agreements
Coordinating viewings
Handling communications between landlords, tenants, and contractors
Ensuring smooth workflow and excellent customer service.
Training:
The apprentice will be predominently work based with one workshop in college every month.
The skills coach will visit the workplace onjce every 4-6 weeks
All assignments will be set via and uploaded to a CRM system
The apprentice will be entitled to 6 hours off the job hours every week for study - this will be scheduled by the line manager.
Training Outcome:
For the right candidate to progress to being a full time lettings agent within the team
Employer Description:Cityred is a well-established lettings agency based in Leeds, with over a decade of experience in the property rental market. Specialising in rentals of central Leeds apartments, professional houses, and student accommodation, the company has built a strong reputation for its tailored services and deep understanding of the local property landscape. Now under new management, Cityred is poised for growth and is actively seeking to expand its team while broadening its service offerings. With a renewed focus on excellence, innovation, and client satisfaction, the company is committed to providing high-quality accommodation solutions and strengthening its presence in the competitive Leeds rental market.Working Hours :Monday – Friday
9am-5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Patience,Adaptability,Good telephone skills,Excellent time keeping,Confident,Outgoing,Strong work ethic,Curious and eager to learn,Discretion,Integrity....Read more...
Call handling
Directing calls and placing orders on internal systems
Utilising a CRM, creating customer accounts, raising tickets, ensuring notes are taken
Handling a LiveChat service, providing customer service as necessary
Answering telephone calls and responding to emails
Any other administrative duties
Assisting in the provision of hardware, shipping, and preparing for dispatch
The ideal candidate will have excellent written and verbal communication skills and be computer literate. You must have a basic understanding of Microsoft Excel and Word, be able to follow customer briefs and instructions, be able to work to deadlines, strong attention to detail and be able to work well under pressure and as part of a small, hands-on team. Previous customer service experience will be an advantage.
This role will be working towards Business Administration Level 3 qualification supported by starting off.Training:
Level 3 Business Administration Apprenticeship Standard
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week
Training Outcome:
Possible full time permanent position upon completion of the apprenticeship
Employer Description:The company specialise in hosting/cloud solutions, internet and telecommunication support, web hosting and internet connectivity. They have a large number of clients throughout the UK and provide an IT managed service for all of the above areas.
They are now looking for an enthusiastic individual who has great communication and customer service skills to join their growing team.Working Hours :Monday - Friday, 8.00am - 4.00pm or 9.00am - 5.00pm or 10.00am - 6.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental....Read more...
Key Responsibilities for this role will include;
Assist the Sustainability Team with appointment booking and scheduling
Input and check data on the CRM system to ensure accuracy and completeness
Conduct data audits to review and analyse information for quality assurance
Collaborate with the Sales Team by liaising with suppliers to gather necessary information
Take on ad-hoc tasks and projects to support various departments within the company
Learn and adapt to different aspects of the business to gain a holistic understanding of operations
Training:Business Administration Apprenticeship is completed fully within the workplace. Successful candidate will be assigned a training consultant here at Derwentside College who will work closely with them for the duration of their apprenticeship programme whether that be in person or over Microsoft teams.Training Outcome:Opportunity to work in a dynamic and growing industry. Hands-on experience in various aspects of sustainability and energy consulting. Mentorship and training provided by experienced professionals. · career growth and progression within the company.Employer Description:We are a business energy consultancy providing tailored account management and procurement services to UK businesses, including energy contract renewals, billing support, and sustainability solutions like solar PV, voltage optimisation, and LED lighting. Our goal is to simplify the complex energy market, offering competitive pricing and bespoke solutions to help businesses reduce costs and carbon emissions while optimising energy use.Working Hours :Monday-Friday 08:30- 16:30 (37.5 paid hours per week)
X2 15 minute breaks (paid)
x1 30 minute lunch break (Unpaid)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
The Business Administration Apprentice will be responsible for supporting the Business Development manager covering an area that includes Yorkshire & the Humber, Lincolnshire, the Tees Valley and the North East of England.
This is a 15-18 month Fixed Term Contract in conjunction with a Business Admin Level 3 apprenticeship with the possibility of a permanent position after successful completion of the apprenticeship.
Daily responsibilities will include but not be limited to:
Assisting in the preparation of various reports and presentations
Assisting in Customer and Market research
Attending meetings (internal/external)
Providing other general admin support where required
Supportive administration tasks associated with the following
Maintaining key account plans
Customer satisfaction surveys
Updating of customer and project data on the Balfour Beatty CRM
Pipeline review meetings
Digital gated business lifecycle meetings
Preparation of customer presentations
Other relevant supportive tasks for the BD function
Training:
Business Administrator Level 3 Apprenticeship Standard
Functional Skills up to Level 2 in maths and English (if required)
Training will be one day per week at Skills for Work, Bradford Council
This will be a hybrid training model with a mixture of sessions in person at their training centre in Bradford Centre and other sessions on Microsoft Teams
Training Outcome:
To be discussed at Interview Stage
Employer Description:We’re the UK’s largest construction and infrastructure provider, collaborating with our customers to develop cutting-edge solutions to meet the challenges of tomorrow. From project finance and delivery to asset operation and maintenance, we use the latest techniques and technologies to deliver right first time, sustainable solutions for our customers.Working Hours :Monday - Friday, 9.00am - 5.00pm with flexibility possible.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Presentation skills,Administrative skills,Initiative....Read more...
Duties:
Conduct survey calls to potential prospects
Use email marketing to generate interest
Conduct telemarketing calls to close deals
Utilise Bitrix24 CRM software to track and manage leads
Research and identify target markets and industries
Collaborate with the sales team to develop effective sales strategies
Achieve an average conversion rate of 30% on value and quantity
Make sure we have a minimum 3-month pipeline in the system for your key customers at any one time
Select suitable developers and manage end to end client projects
Support the departments in various administrative duties as and when required
Requirements:
Previous sales experience (preferable)
Excellent communication skills in English, both verbal and written
Ability to work independently and as part of a team
Comfortable making outbound calls
Training:Sales Executive (Level 4) apprenticeship standard qualification:
Functional Skills in maths and English provided, if required
Achievement of the standard meets the eligibility requirements for Sales Certification at Level 4 with the Institute of Sales Professionals (ISP)
The Apprenticeship College Ltd’s training options:
Head office 2.3 miles away - Thames Exchange, 10 Queen Street Place, London, EC4R 1BE
At apprentice’s workplace (national)
Day release: 5.4 miles away
Day release address: 258 Harrow Road, London, London, London, W2 5ES
Training Outcome:
Upon successful completion of the apprenticeship program, the employee will be promoted to the role of sales manager
Employer Description:We are a digital marketing agency based in London.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Team working,Patience....Read more...
Key Responsibilities:
• Sales Calls: Learn and execute effective sales call techniques to engage potential clients.• CRM Management: Maintain and update customer relationship management systems to ensure data accuracy.• Sales Administration: Assist in preparing contracts, proposals, and other sales-related documents.• Sales Channel Development: Support the launch and management of new sales channels.• Client Onboarding: Aid in the seamless implementation of new clients into our services.• Customer Care: Conduct follow-up calls to ensure client satisfaction and identify opportunities for upselling.• Market Research: Analyze market trends to identify potential business opportunities.• General Support: Assist with various tasks related to revenue generation as needed.Training:• Comprehensive Training: Gain hands-on experience in all facets of the sales process within the accounting industry.• Professional Development: Access to continuous learning opportunities and mentorship from experienced professionals.• Career Progression: Lay the groundwork for a successful career in sales with potential for advancement within the company.• Dynamic Work Environment: Be part of a supportive team that values innovation and excellence.Training Outcome:Full time role with great work life balance and scaling salary including generous commission package.Employer Description:Growth Accountants in Reading is dedicated to making business owners happy by providing high-quality work completed in a timely manner, with fast responses to queries and proactive advice. As an extension to the businesses we partner with, we offer advanced reporting, specialist tax advice, pension and wealth planning, corporate finance, and business planning support tailored to each client's needs.Working Hours :Full time 8.45 - 5 pm, days TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Manage and update the company's social media platforms and website content
Create engaging and compelling content for various marketing channels, including email, social media and print
Ensure communications are in line with the company brand guidelines, values and ambition, with a focus on providing real value to our customer
Collaborate with the sales team to develop promotional materials and support sales initiatives
Monitor and report on the effectiveness of marketing activity
Coordinate events, trade shows, and other promotional activities
Utilise the HubSpot CRM platform to implement digital campaigns as well as ensuring marketing data is maintained and enhanced
Create and support delivery of internal employee communications
Training:Your apprenticeship training will be a fully work-based learning programme across 18 months, method to be confirmed. Upon completion of your apprenticeship, you will achieve a level 3 qualification as a Multi-channel MarketerTraining Outcome:
Potential full time opportunity at the end of their apprenticeship. Ideally the candidate will then progress within the organisation
Employer Description:Based in the UK, we operate from two principle locations and maintain strong links with our local communities.
Cradley Heath, in the West Midlands ? the home of UK chain making ? is where it all began. In 1892, we started manufacturing chain products for the agricultural and marine sectors and have emerged to become a global leader in the manufacture of chain harrows.
Alnwick, Northumberland, is where we established our lifting division in 1989. From Alnwick, we manufacture and distribute our internationally specified chain sling systems and manual hoisting range. We have expanded several times during the last two decades to meet demand for our internationally recognised HA and WH brands.Working Hours :Monday - Friday 8:30 - 4:30.Skills: Analytical skills,Attention to detail,Communication skills,Creative,IT skills,Organisation skills,Presentation skills,Team working....Read more...
During your apprenticeship, you will gain hands-on experience in a dynamic sales environment, developing skills in:
Sales & Business Development - Supporting the sales team in engaging with potential customers, attending industry events, and promoting our products
Marketing & Promotion - Assisting in creating marketing campaigns, managing social media accounts, and helping to develop promotional materials
Customer Engagement - Communicating with customers via phone, email, and in-person interactions to build relationships and understand their needs.
Sales Administration - Handling administrative tasks such as processing orders, maintaining customer databases (CRM), and preparing sales reports
Event Participation - Attending business networking events and trade shows to represent and promote the company
Time & Task Management - Prioritising workloads to effectively manage customer interactions, sales activities, and administrative duties
Collaboration & Teamwork - Working alongside the sales and marketing teams to support business growth and customer satisfaction
Training:
Level 3 Business Administrator Apprenticeship Standard
On-the-job training in sales and marketing within the business
Functional skills in maths and English (if required)
Training delivered through a mix of one-on-one coaching and group learning sessions
Coventry-based role
Training Outcome:
Spectron Gas is part of Messer Gases Group of Companies and as such has around 11,500 employees around the world with operations globally so there are a number of progression avenues available, it also runs the MEC academy for younger employees to meet and go on training around the world for their personal development
Employer Description:Spectron is a global player in the manufacture and supply of gas handling equipment into many differing industrial markets, it is part of Messer Gases the largest privately owned Gas supplier in the worldWorking Hours :Monday - Friday, hours to be confirmed at interview stage.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative....Read more...
The successful applicant will be accountable for the following in their job role:
Maintain a professional and welcoming approach when dealing with clients/customers and members of the public, ensuring all visitors are greeted promptly on arrival
Promote a positive company image by keeping a neat, clean and tidy working environment
Ensure telephone calls are answered promptly within three rings
Ensure that you provide a high standard of clerical and administrative support
Manage the booking and cancelling of appointments using either the appointment book/computerised appointment system
Use a variety of software packages to produce correspondence and documents producing E-Mail and Word Documents, along with accessing our database via our CRM system
Ensure all office equipment is in good working order at all times
Understand and adhere to the company and department standards, policies and procedures
Comply with all company policies, rules and procedures at all times
Maintain confidentiality regarding the company’s business/employees/clients/customers/visitors
Undertake any additional duties as required in order to keep the offices’ operations run smoothly
Training:You will be completing the Level 3 Customer Service Specialist Apprenticeship Standard with SBC Training, Shrewsbury.
The Customer Service Specialist apprenticeship is designed to equip participants with the fundamentals required to work in any business environment. The programme is delivered using a blend of online, anytime learning and expert-led classroom training covering core topics.Training Outcome:
A potential for full-time employment at the conclusion of the apprenticeship.
Employer Description:We are professional Shropshire and Worcestershire Estate Agents, with true expertise in residential sales & lettings.Working Hours :Mondays to Fridays between 9:00am and 5:00pm and potentially 1 in 2 Saturdays between 9:00am and 1:00pm.Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
Support front-of-house activities at Tenens House, including greeting visitors, handling phone calls, and helping with office administration
Assist the Board and Development team with tasks such as proposal creation, CRM management, and presentation development
Provide administrative support to the Development team, including maintaining databases, handling customer communications, and processing enquiries
Help organise meetings with customers and site tours
Coordinate events as requested, in collaboration with the Development team
Prepare reports, presentations, and briefs as needed
Attend and support customer presentations to gain insight into the business and the sales process
Manage the wave targeting process and support with sales targeting activities / research
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
Whilst the majority of the training will take place at the employer's premises there will be occasional attendance at Cirencester College.Training Outcome:You will aspire to be a key contributor to our growing GDMI team.Employer Description:We are a family-owned company providing cost-effective Contract Logistics, Distribution and Project Management solutions to businesses around the world. Operating from over 18 modern warehouses, our dedicated fleet of trucks keep the wheels of any business turning by providing direct 24/7/365 haulage and distribution, both nationally and internationally. In addition to our core services, we are also committed to environmental, social, and governance (ESG) principles. We believe that sustainable practices and responsible management are critical for the long-term success of our business and our clients.Working Hours :Monday to Friday 08:30am to 5:00pm with 1 hour for lunch.
37.5 hours a week.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative....Read more...
Produce drawings / quotations / process orders for all client types
Research and remain up to date with industry standards and recommendations e.g., Approved Documents M and K
Develop and build ongoing relationships with clients
Support administrative staff to ensure that departmental administration is consistently up to date. Examples: departmental statistics, order input/levels, CRM system, event preparation
Be prepared to undergo training as necessary to increase professional knowledge and take responsibility to ensure knowledge is up to date with developments within the industry
Be pro-active in offering suggestions of improvement for the department in general
Maintain regular, consistent and professional attendance, punctuality, personal appearance and adherence to the relevant health and safety procedures
Pursue personal development of skill and knowledge necessary for the effective performance of the role
Establish and maintain effective working relationships with co-workers, supervisors and customers, perform duties in an efficient, professional and courteous manner
Previous experience not required; all training provided in post
Training:
You will work towards the Level 3 Business Administrator Apprenticeship standard with Gateshead College
Training Outcome:
For the right candidate there is the possibility to progress to full time employment at the end of the apprenticeship
Employer Description:Easibathe and Easiaccess is a family run business, based in Gateshead. We specialise in the adaptation sector and as such we require a certain type of person to join our business. Any position within our organisation requires you to be empathetic, loyal, and committed. Not only to the business and our clients but to the team who you will join.
Our business offers fantastic opportunities with excellent working conditions for those candidates who want to work alongside great people.Working Hours :Monday - Friday, 8.00am - 4.30pm with 30 minutes lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Willingness to learn,Friendly,Personable,Mature,Professional,Positive disposition,Good time keeping skills,Tidy personal appearance....Read more...
We are looking for a Digital Marketing apprentice, to promote our business, digitally helping us to find new clients and business.
You will be managing our social media channels, LinkedIn, Facebook, instagram.
Using mail chimp to drive sale
Producing PPC Campaigns
You will be updating, maintaining and improving our company website.
You will be launching media campaigns, promoting and producing creative content, including photos, videos, social media, blog posts and company newsletters.
You will be responsible for mailshots showcasing our products, services and notable events.
Content adding to websites and social media
Social media content production and delivery for all our different services
Improving SEO of the website for maximum exposure online, meta tags, meta data, keywords
Create and share reports on the impact of digital campaigns both email and social working closely with our Sales Team
Undertake market and competitor research.
Seeking out new ideas and social media avenues
Organising and updating contact lists and similar data in our CRM System
Developing content for external and internal distribution
Additional reasonable marketing support activities as and when required.
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:We want to develop and maintain our apprentices with the business. At the end of the apprenticeship, there will be the opportunity for your role to become permanent within the business and to play a key role to its continued success.Employer Description:BlayCare was founded in 2008, we are a company that provides at-home care services for people in the Derby area. We aim to assist our service users to ensure that they can live fulfilling, independent lives by allowing them to make their own choices throughout their day-to-day lives.Working Hours :Monday – Friday, between 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Creative....Read more...
Duties:
Support with data analysis
General administration
Processing orders
Receiving and making calls with customers relating to orders, queries and promotions
Develop and maintain good relationships with new and existing customers to ensure repeat business
Other duties will include-
- Receiving and making calls, in relation to orders, queries & promotions
Producing, with assistance, different reports across different internal systems
Communication between departments, especially Sales Administration & Field Sales Support
Data Processing & Analysis
Using Sage & CRM databases to process sales orders and log order queries
Use of spreadsheets and Word documents
Processing, with assistance, of internal reports to distribute to specific teams/ members• Using the internet for product research and item equivalents.
General Administration
General Administration
Adding supporting paperwork to our Therefore system
Cross-checking orders to despatch manifests
Filing
Photocopying
This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the Sales Administration Manager which are relevant to your role within the company to meet the overall business needs. The role will evolve as time and duties progress.Training:Training schedule has yet to be agreed. Details will be made available at a later date.Training Outcome:If the candidate is successful with in this role and achieves the qualification, a full time role will be discussed at the end of the apprenticeship.Employer Description:One of the leading suppliers of High-performance building chemicals and sealants to the trade, we offer an impressive range of over 600 products lines, where the majority are manufactured from our state of the art purpose built 130,000sq ft production and warehousing facility.Working Hours :Mon-Thur: 8:30am-5:00pm Friday: 8:30am- 4:00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative,Patience,Openminded,Punctual....Read more...
The aim of the Apprenticeship in Business and Administration is to support and engage with different parts of the organisation and interact with internal or external customers
With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested
As the administrator you will be dealing with CRM systems in relation to staff attendance and payroll
The flexibility and responsiveness required allows the apprentice to develop a wide range of skills
The business administrator is expected to deliver their responsibilities efficiently and with integrity - showing a positive attitude
The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills
The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others
Training:
CSM will deliver the apprenticeship standard Business Administrator Level 3
Functional skills English and maths if required
Training Outcome:
To develop into a fully qualified business Administrator within the company and the potential to develop this role beyond in to team leader
Employer Description:Bilfinger UK is a leading engineering and maintenance provider, supporting customers across the chemical & petrochemical, nuclear, oil & gas, pharmaceuticals & biopharma, power & energy, utilities, renewables and food & beverage markets. We enhance the efficiency of assets, ensuring a high level of availability and reducing maintenance costs.
We have extensive experience in onshore and offshore facilities; specialising in asset management services throughout all life cycle phases from consulting, engineering, manufacturing, assembly, operations, maintenance, and decommissioning.
This commitment is delivered by an experienced and highly competent workforce of over 4,500 employees operating from 14 offices in strategic industrial hubs, upholding the highest standards of safety, compliance and quality.Working Hours :Monday - Friday, 7.30am - 15.30pmSkills: Communication skills,IT skills,Attention to detail,Presentation skills,Team working,Initiative....Read more...
We are seeking a highly motivated and organised Donations and Supporter Services Officer to join our charity team. Based at our Head Office in Wellington, the role is pivotal in managing donations, providing exceptional supporter care, and ensuring that our donors feel valued. You will be responsible for the day-to-day administration of our supporter database, processing donations, and delivering an excellent service to our community of supporters as you want with this.
Daily Duties:
Donation Processing: Accurately process all donations (online, postal, cash and in-person) in a timely manner, ensuring compliance with data protection and gift aid regulations.
Supporter Care: Act as the first point of contact for donors and supporters, answering queries via phone, email, post or in person. Provide excellent service to maintain and build strong relationships with our supporters.
Database support: Accurately maintain and update our CRM database with supporter information, donation records, and interactions.
Fundraising Support: Assist where necessary with fundraising campaigns, donor events, and appeals, working closely with the wider team to maximise engagement and income.
Acknowledgement & Stewardship: Ensure timely and personalised acknowledgment of donations, cultivating ongoing relationships with key supporters and recognising their contributions.
Training:
You will be pursuing a Level 3 Apprenticeship Standard in Business Administration.
As part of this Apprenticeship Programme you will attend Weston College, one day a week. You will also have an assessor who will conduct on-site and college observations to evaluate your progress.
At the conclusion of your program, your qualification will be assessed through an End Point Assessment.
Training Outcome:Dorset and Somerset Air Ambulance actively promote from within their organisation where skills match the role. However, nothing is in place formally.Employer Description:Dorset and Somerset Air Ambulance (DSAA), provides relief from sickness and injury for the people of Dorset and Somerset, by the provision of an air ambulance service, with an air and road delivered critical care capability providing critical care where it is needed most.Working Hours :Monday to Friday 8:30am-4:30pm
30 minute unpaid lunch breakSkills: Communication skills,Attention to detail,Team working,Initiative,Positive Attitude....Read more...
Throughout the apprenticeship, the successful candidate will get to experience different areas of the business to gain a better understanding and further develop. Order of movement as below:
Technical Department Stores Team:
Manufacturing, building, packing, testing, flashing device process
Operations Department, Collections Team:
Payment collection and telephone manner skill development
Operations Department, Service and Bookings Team:
Logistical process and customer service skill development, some early technical expertise development and continued telephone manner development
Sales Department, After Sales Team:
B2B and B2C liaison, further developing phone skills, logistical skills and beginner sales technique skills
Operations Department, Thefts and Security Team:
Monitoring and commissioning devices, further developing telephone skills, customer service and technical skills to high beginner/low intermediate level
Technical Department, Technical Team:
Troubleshooting device problems at an intermediate level, handling lower-level complaints, further developing customer service, telephone and technical skills
Training:
Business Administrator Level 3
Within the first 15-months additional training is delivered at Loughborough College, one morning a week for 12 weeks, dates are subject to enrolment date
Online portfolio to update with learning and development completed onsite
Diarised visits from dedicated Trainer/Assessor
Training Outcome:Progression to be discussed, subject to commercial requirements.Employer Description:Global Telemetrics is the billing and monitoring platform for several worldwide vehicle security companies including SmarTrack, Shadow Immobiliser, Clifford, Autowatch and provides OEM solutions to vehicle manufacturers. Monitoring Thatcham Security Certified devices using the latest technology and secure cloud-based CRM systems to manage customer information and billing. Global Telemetrics Provide 24/7 365 days-a-year support for customers worldwide with staff dedicated to help on all aspects of vehicle tracking and recovery as well as customer and engineer advice. Global Telemetrics have successfully recovered over £90 million of vehicles since inception.Working Hours :Monday - Friday 9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative....Read more...
